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P&G is Recalling Select Pantene, Herbal Essences, Secret and Old Spice Products in Canada

P&G is Recalling Select Pantene, Herbal Essences, Secret and Old Spice Products in Canada

By Ambia Staley

P&G is voluntarily recalling select Pantene, Herbal Essences, Secret and Old Spice Products in Canada due to the presence of benzene.

Benzene is a chemical compound classified as a human carcinogen -- a substance that has the potential to cause cancer depending on the level and extent of exposure. Exposure to benzene can occur by inhalation, orally and through the skin.

P&G has stated that daily exposure to the level of benzene detected in select products would not be expected to cause adverse health consequences, but they are conducting this recall out of an abundance of caution.


Which Products are Included in the Recall?

P&G has listed a selection of spray hair care products from Pantene and Herbal Essences, as well as Secret and Old Spice aerosol spray antiperspirants. We've listed the recalled products for you below.

Pantene

  • Pantene Dry Shampoo Aerosol Spray, 140g (UPC: 080878177073)
  • Pantene Smooth Talker Dry Conditioning Oil Aerosol Spray, 112g (UPC: 080878192427)
  • Pantene Never Tell Dry Shampoo Aerosol Spray, 120g (UPC: 080878191345)
  • Pantene Mist Behaving Dry Conditioner Mist Aerosol Spray, 112g (UPC: 080878189199)

Hebal Essences

  • Herbal Essences White Strawberry & Sweet Mint Dry Shampoo, 4.9oz. (UPC: 190679000255)
  • Herbal Essences White Grapefruit & Mint Dry Shampoo, 4.9oz. (UPC: 190679000262)
  • Herbal Essences Blue Ginger Refresh Dry Shampoo, 4.9oz. (UPC: 190679001498)
  • Herbal Essences Cucumber & Green Tea Dry Shampoo, 4.9oz. (UPC: 190679000248)
  • Herbal Essences Cucumber & Green Tea Dry Shampoo, 1.7oz. (UPC: 190679000330)

Old Spice

  • Old Spice Sweat Defense Pure Sport Plus Dry Spray Antiperspirant/Deodorant 107g (UPC: 037000728870)
  • Old Spice Sweat Defense Stronger Swagger Dry Spray Antiperspirant/Deodorant 107g (UPC: 037000728863)
  • Old Spice Sweat Defense Ultimate Captain Dry Spray Antiperspirant/Deodorant 107g (UPC: 012044029053)

Secret

  • Secret Baby Powder Antiperspirant/Deodorant Spray 122g (UPC: 056100008965)
  • Secret Outlast Completely Clean Dry Spray Antiperspirant/Deodorant 107g (UPC: 037000747765)
  • Secret Outlast Protecting Powder Dry Spray Antiperspirant/Deodorant 107g (UPC: 037000747826)
  • Secret Dry Spray Lavender Antiperspirant/Deodorant 107g (UPC: 037000729587)
  • Secret Dry Spray Waterlily Antiperspirant/Deodorant 107g (UPC: 037000729600)

You can also click the above links to see specific production code ranges that are included in this recall.

This recall also covers products sold in the United States from Aussie, Hair Food, and Waterless. You can visit their pages to find more information on who to contact if you're in Canada and own U.S. product covered in the recall.

What to do if you Have Recalled Products

If you currently have any of these products in your home, you are advised to stop using them and appropriately discard them.

You can also claim reimbursement from P&G on their product recall pages:

You are able to claim reimbursement for 1 product per brand (as of March 31) and no receipt or proof of purchase is required. You will have to enter your name, address, email, and phone number in order to submit your request. You'll then receive reimbursement in the mail in 4 to 6 weeks.

So far, P&G has not reported any adverse reactions related to this recall, however if you experience an adverse reaction or any problems, you're advised to report it to Health Canada online or via regular mail.


Editor's note: As of March 31, all 4 P&G brands included in the Canadian recall seem to only be allowing 1 reimbursement request per brand. Prior to this, Canadians were able to claim reimbursement for up to 3 items per brand.

39 Comments


    • I intend to use 3 or 4 of these coupons at SDM when they have 20X offer.
      Points offer probably works the best, i.e. buy one Pantene product and get x points.

      20x wouldn't be too helpful as it's 20x on the final out of pocket amount before tax. Using coupons and PC points will lower your final out of pocket amount. If you ended up with 0$ out of pocket, then you get no points even if it's 20x.
    • Report Post
    • $75 for giving us Cancer so worth
    • Report Post
    • This was a voluntary recall.

      Hope this does not get abused.

      In the past I would have taken advantage of this regardless if I used these products or not.

      Perhaps just getting old, but doing the right thing is more and more important to me.

      Not trying to preach, each his own, but I can sleep better at night when feel I am not contributing to the problem
      and maybe helping make this world a better place in little things we do and say.
    • Report Post
    • Recall on Pantene, Herbal Essences, Old Spice due to the presence of Benzene. Was announced in late December 2021. https://www.ctvnews.ca/health/p-g-recal ... -1.5713973

      Complete and submit the online form.
      No proof of purchase needed unless you are claiming more than 6 products.
      Reimbursement should arrive in 6 weeks

      In order to claim 5 products for Pantene, you need to submit a claim for 3 and then 2. You will get a case reference number after doing so for each.

      Repeat the process for Old Spice and Herbal Essences (no longer working or available)

      Value of the coupons, Pantene $8, Old Spice $7 and Herbal Essences $7.

      I intend to use 3 or 4 of these coupons at SDM when they have 20X offer.

      Pantene
      https://pantene.ca/en-ca/aerosol-recall

      Old Spice
      https://oldspice.com/en-ca/aerosolrecall

      Herbal Essences (no longer working or available)
      https://herbalessences.ca/en-ca/aerosol-recall/
      Wow.. you bought a lot of Pantene, Old Spice and Herbal Essences products in such a short period (that covers the recalled lots)... Were you donating to a shelter or something? Or actually using all of these aerosol spray products in your home?

      Ron.
    • Report Post
    • Thank you! That was easy
    • Report Post
    • Have been using one of their Old spice Ultimate captain spray and the same UPC code is the one being recalled. Not sure how bad this is ?
    • Report Post
    • Benzene is a chemical compound released to the environment by both natural and industrial sources. It is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure.
      Interesting I used this product and now have Myeloproliferative neoplasms (MPN) / Essential Thrombocythemia which is a rare form of blood cancer "Essential thrombocythemia (e-SEN-chel throm-boe-sigh-THEE-me-uh), or ET, is a rare, chronic blood cancer in which a person’s bone marrow makes too many platelets. Bone marrow is a spongy tissue inside of the bone, and is the primary place where blood cells are made." one of the main causes of this cancer is Benzene

      https://www.voicesofmpn.com/mpn-blog/es ... facts.aspx
    • Report Post
    • Lol , loblaws missed the opportunity by giving coupons for bread instead of $25 gift card.
    • Report Post
    • never buying Old Spice AGAIN!! I dont care if they refund me or not.
    • Report Post
    • never buying Old Spice AGAIN!! I dont care if they refund me or not.
    • Report Post
    • This was a voluntary recall.

      Hope this does not get abused.

      In the past I would have taken advantage of this regardless if I used these products or not.

      Perhaps just getting old, but dong the right thing is more and more important to me.

      Not trying to preach, each his own, but I can sleep better at night when feel I am not contributing to the problem
      and maybe helping make this world a better place in little things we do and say.
      They recalled “voluntarily” because they had no other choice.
    • Report Post
    • Also die like a man, man
    • Report Post
    • This was a voluntary recall.

      Hope this does not get abused.

      In the past I would have taken advantage of this regardless if I used these products or not.

      Perhaps just getting old, but dong the right thing is more and more important to me.

      Not trying to preach, each his own, but I can sleep better at night when feel I am not contributing to the problem
      and maybe helping make this world a better place in little things we do and say.
      Oh, so you support greedy, global conglomerates that only care about profits?
    • Report Post
    • Shit I actually have some of these. First and last time I buy spray deodorant.
    • Report Post

    • Daily exposure to the level of benzene detected would not be expected to cause adverse health consequences and we are conducting this recall out of an abundance of caution.
      Yeah right. We definitely have to trust profit-first corps. lol.

      Thanks OP, not interested in coupons to buy more carcinogens but good to know the old spice we have been using is spiked with this stuff.

      (I know every thing around us gives us cancer, but that doesn’t mean you just bend over and let them pump even more of this stuff into us by cutting corners and trying to make things right before their bottom line is potentially affected)
    • Report Post
    • 242 users wondering "Should I ?"
    • Report Post
    • OP thanks for posting this

      Doesn’t affect our household … we all gave up aerosols long ago
      (After all the Ozone fallout during the 1980s & 90s)

      Too many things wrong with aerosols overall
      Don’t know why folks are still using them
      When there are great alternatives (esp when it comes to deodorants )
    • Report Post
    • never buying Old Spice AGAIN!! I dont care if they refund me or not.
      They arent refunding you. They're giving you the same without the same amount of the chemical
    • Report Post
    • Well at least you will get some coupons out of this. The lithium battery class action I still haven't hear anything from them after like 2 years now giving out all my personal information? Anyone in the same boat?
    • Report Post
    • Well at least you will get some coupons out of this. The lithium battery class action I still haven't hear anything from them after like 2 years now giving out all my personal information? Anyone in the same boat?
      I think I am still waiting for that one too
    • Report Post
    • OP thanks for posting this

      Doesn’t affect our household … we all gave up aerosols long ago
      (After all the Ozone fallout during the 1980s & 90s)

      Too many things wrong with aerosols overall
      Don’t know why folks are still using them
      When there are great alternatives (esp when it comes to deodorants )
      They fixed the aerosols ozone thing.
    • Report Post
    • Yeah right. We definitely have to trust profit-first corps. lol.

      Thanks OP, not interested in coupons to buy more carcinogens but good to know the old spice we have been using is spiked with this stuff.

      (I know every thing around us gives us cancer, but that doesn’t mean you just bend over and let them pump even more of this stuff into us by cutting corners and trying to make things right before their bottom line is potentially affected)
      Benzene is a common chemical feedstock for all kind of petroleum-based chemistry. You have to be very, very careful to eliminate it from the end product completely.
      There are however multiple 'tiers' of benzene. There's 'not detectable', there's 'detectable but the amounts of super tiny so unlikely to have any health impact', and 'it's there in enough for you to care'.
      This company claims that they're in the second tier. They're probably right, but if I saw two products on the shelf I'd pick one in the first tier.

      It is worth noting that Benzene is EVERYWHERE now. It's a feedstock for plastic, rubber, lubricants, degreasers, gasoline, diesel, dyes, resins, nylon, etc. That new car smell? Benzene. Gasoline smell? Lots of benzene. New rubber smell? Benzene. Hot asphalt? Benzene. Smell of printing ink? Benzene. Squealing Tires? Benzene. WD-40? Benzene. Drinking water after a forest fire? Benzene. I'm not trivializing the benzene you might get from consumer products production, but it is unlikely to be high on your list of benzene sources.
    • Report Post
    • Points offer probably works the best, i.e. buy one Pantene product and get x points.

      20x wouldn't be too helpful as it's 20x on the final out of pocket amount before tax. Using coupons and PC points will lower your final out of pocket amount. If you ended up with 0$ out of pocket, then you get no points even if it's 20x.

      Based on the subtotal. I sometimes used $20 or $30 in coupons and still got PCO points on the subtotal amount.
    • Report Post
    • This was a voluntary recall.

      Hope this does not get abused.

      In the past I would have taken advantage of this regardless if I used these products or not.

      Perhaps just getting old, but dong the right thing is more and more important to me.

      Not trying to preach, each his own, but I can sleep better at night when feel I am not contributing to the problem
      and maybe helping make this world a better place in little things we do and say.
      Hell yea, I used to pirate like crazy when I was young, movies, games, Appz

      Now I am getting old, I just watch whatever's on Netflix which I paid for monthly and play whatever free games are on my android phone's play store. And only use apps that are free. I don't even have Microsoft Office on my PC.

      Pretty sure will still get burn in hell but maybe just less heat. Lol 🤣
    • Report Post
    • They fixed the aerosols ozone thing.
      Ya I knew that they changed the formula (just like they’ll do here in this aerosol case)

      But trust me … it’s just gonna end up being some other nasty chemical that works as the accelerant

      There’s really very little reason these days to use aerosols at all … we certainly don’t miss them and it’s been over 20 years for us

      Lots of alternatives …

      And this recall … many are on deodorants … one of the easiest to switch out … just like we did

      Stopped using sprays … and moved to sticks or roller balls … no regrets
    • Report Post
    • 242 users wondering "Should I ?"
      Wouldn't use any of these products even if they were free.
    • Report Post
    • Oh, so you support greedy, global conglomerates that only care about profits?
      That escalated quickly.

      I'll make assumptions about what @sirxterminator was saying. Abused would be people that have not purchased the product, to make a claim. ie - Fraud. To think that "greedy, global conglomerates" deserve it somehow because they've got more money than you? I guess, it's the same for the guy that smashes my window to steal $3 in change I've got in my console. I've got more money than him, so it's ok. ;)

      If you've bought the stuff? Cool. Rest easy knowing that you're entitled to the coupons back.

      In this case, the manufacturers are being decent, providing refunds without requiring proof of purchase. If too many people are fraudulent, then be damn sure they'll require you to return any product, opened or not.

      "Greedy corporations, that only care about profits". Ya. That's a business.
    • Report Post
    • Ya I knew that they changed the formula (just like they’ll do here in this aerosol case)

      But trust me … it’s just gonna end up being some other nasty chemical that works as the accelerant

      There’s really very little reason these days to use aerosols at all … we certainly don’t miss them and it’s been over 20 years for us

      Lots of alternatives …

      And this recall … many are on deodorants … one of the easiest to switch out … just like we did

      Stopped using sprays … and moved to sticks or roller balls … no regrets
      Nah, aerosols are fine now.trust me.
    • Report Post
    • Coupons will proliferate in the BST section haha.
    • Report Post
    • Is this claim (5) products per address?
    • Report Post
    • That escalated quickly.

      I'll make assumptions about what @sirxterminator was saying. Abused would be people that have not purchased the product, to make a claim. ie - Fraud. To think that "greedy, global conglomerates" deserve it somehow because they've got more money than you? I guess, it's the same for the guy that smashes my window to steal $3 in change I've got in my console. I've got more money than him, so it's ok. ;)

      If you've bought the stuff? Cool. Rest easy knowing that you're entitled to the coupons back.

      In this case, the manufacturers are being decent, providing refunds without requiring proof of purchase. If too many people are fraudulent, then be damn sure they'll require you to return any product, opened or not.

      "Greedy corporations, that only care about profits". Ya. That's a business.
      Will throw you a curve ball here and see what you think.

      What if I claim all the coupons which I am not entitle to but give them all away to people in need.

      Being Robinhood might be legally wrong, but is it morally wrong?

      Those greedy top 5% of the world population soaking up every last drop of resource that they will never use in their lifetime, meanwhile the other 95% of humanity have to suffer just because they were born less privileged.
    • Report Post
    • Is this just aerosols or shampoos, body washes, deodant sticks?

      On the other note what are some of the healthy alternative products for men for shampoos, soaps, deodorants?

      Thanks
    • Report Post
    • Nah, aerosols are fine now.trust me.
      Lol, ok

      I think you missed the <sarcasm> prompt in your reply

      Either that … or you’re clueless

      So WHY then exactly is there this recall on all these AEROSOL products ?
    • Report Post