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FedEx Closing All FedEx Office Print and Ship Centre Locations in Canada

FedEx Closing All FedEx Office Print and Ship Centre Locations in Canada

By Simon Hung

FedEx has announced that they will be closing all FedEx Office Print and Ship Centre locations in Canada on August 18, along with their Toronto head office and manufacturing plant. FedEx will continue to ship in Canada and their shipping depots are not affected.

Originally operating as Kinko’s before their acquisition by the shipping company in 2004, there a total of 24 FedEx Office Print and Ship Centre locations in British Columbia, Nova Scotia and Ontario that offer various printing and shipping services to individuals and businesses.

In a statement, FedEx said they decided to leave the Canadian market “after thoughtful evaluations of our business operations and considerations about our future.”

Although printing services in general are a bit antiquated, the centres were useful for clients including students or small businesses who needed to print or copy documents in a pinch. Some locations also held FedEx packages for pick-up, which can be a far more convenient option than picking up a package at a distribution warehouse.

The closures come after 32 years of operation in Canada and will result in the loss of 214 jobs.

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    • LOL I think this^ misunderstanding is one (of several) reasons they're closing down. People see "FedEx" and think it's a shipping place. While they do shipping as well they are primarily a copy/print shop--remember these were rebrands of Kinkp's locations when FedEx bought out Kinko's. One error of FedEx was they should have kept the Kinko's name and called it something like "Kinko's by FedEx" or something like that. Once they renamed it to "FedEx Office" I think too many people thought it was just a place for shipping stuff.

      Anyway.... Another one bites the dust in Canadian retail. Can't say I'm surprised. Just a dying breed in general.
      Right, exhibit A is all the people in this thread whose posts seem to indicate that they think it's FedEx that's leaving Canada entirely, rather than FedEx Office, one of their brands. I agree that dropping "Kinko's" from the name was a bad call.
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    • people losing jobs everywhere and this govt claims economy is doing great.........WTF
      Just because certain things go out of date and some stores become obsolete or poorly run doesn't mean the economy isn't doing well.

      There is no legislation or magic that would save this type of store. It was inevitable.

      Big government involvement which is Ontario sucks. However, some stores aren't worth saving if they don't contribute to the economy. Other businesses can move into those spots and hopefully provide a better business for the citizens in the area.
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    • people losing jobs everywhere and this govt claims economy is doing great.........WTF
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    • LOL I think this^ misunderstanding is one (of several) reasons they're closing down. People see "FedEx" and think it's a shipping place. While they do shipping as well they are primarily a copy/print shop--remember these were rebrands of Kinkp's locations when FedEx bought out Kinko's. One error of FedEx was they should have kept the Kinko's name and called it something like "Kinko's by FedEx" or something like that. Once they renamed it to "FedEx Office" I think too many people thought it was just a place for shipping stuff.

      Anyway.... Another one bites the dust in Canadian retail. Can't say I'm surprised. Just a dying breed in general.
      I am actually very aware of it being a copy/print shop but who uses it when you have Staples? Staples has more shops which is a lot more convenient than FedEx. And beside Print/copy, Staples also sells other stuff as well where as FedEx only offers copy/print. If I were the customer, I would definitely choose Staples over FedEx. Then as for shipping, it's nowhere better than Canada Post. Just , I am surprised that FedEx lasted this long.
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    • To be honest who uses FedEx anyway? They are overpriced and not much better than Canada Post.
      Well, they could be faster than Canada Post sometimes in terms of delivering, but how they handle packages is not their strongest point.
      LOL I think this^ misunderstanding is one (of several) reasons they're closing down. People see "FedEx" and think it's a shipping place. While they do shipping as well they are primarily a copy/print shop--remember these were rebrands of Kinkp's locations when FedEx bought out Kinko's. One error of FedEx was they should have kept the Kinko's name and called it something like "Kinko's by FedEx" or something like that. Once they renamed it to "FedEx Office" I think too many people thought it was just a place for shipping stuff.

      Anyway.... Another one bites the dust in Canadian retail. Can't say I'm surprised. Just a dying breed in general.
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    • To be honest who uses FedEx anyway? They are overpriced and not much better than Canada Post.
      Well, they could be faster than Canada Post sometimes in terms of delivering, but how they handle packages is not their strongest point.
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    • Too bad, sad for their employees.
      Never used FedEx though, most of the time I use Canada post
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    • As others have mentioned this is FedexOffice (Kinkos)
      FEDEX Express and Ground delivery services are not affected.
      Except some people will have to go to the middle of nowhere to pickup Express packages. FedEx Express will be Purolator #2.

      Who even ships with FedEx anyway?
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    • As others have mentioned this is FedexOffice (Kinkos)
      FEDEX Express and Ground delivery services are not affected.
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  • rb
    • The original concept ( Kinko's) was fine when a lot of this stuff was out of reach of joe public, but so much of this can be done at home using a AIO printer/scanner etc ..demand slowly erodes and margins are non existent. Wait till $15 min wage comes in ... that'll push lots of retail over the edge
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    • Is sad for the 214 peoples to be layoff, but if no more business but is good they still ship & receive "good business"
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    • Wonder if UPS will follow suit. If it's unprofitable for Fedex, it should be unprofitable for UPS too.
      Not necessarily. One, the UPS Stores are mostly if not all franchised, so the individual stores are not a drag on UPS' bottom line (whereas FedEx Office stores are all corporate-owned). The store owner takes the risk while UPS gets more sales and probably a licensing fee to boot.

      Two, most of the UPS stores I've come across tend to be smaller single-person operations without a lot in the way of equipment, versus the larger footprints and staffs of the FedEx stores, so they are likely cheaper to run individually.

      Three, there are many more UPS stores, and while I wouldn't be shocked if the number drops in the years to come, for now they have a scale advantage over others like FedEx.
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    • To be honest other than the UPS Store (aka Oops Store) I did not know that other Courier Companies had Store fronts in Canada .. Until I read about them here on RFD (Purolator now FedEx)

      Like others, cannot say I see a need.

      You want something shipped, ya call for pickup.

      Ya need photocopies etc you go to Staples.

      I think these Courier Retail Stores are going belly up cause no one needs them
      Or is like me, and never heard of them to begin with (p!ss poor advertising)
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    • Wonder if UPS will follow suit. If it's unprofitable for Fedex, it should be unprofitable for UPS too.
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    • The market has certainly changed over the last three decades.
      FWIW these used to be Kinkos.
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    • So, would we still be able to use FedEx services, just not at storefronts?

      This is too bad. UPS franchise stores around the GTA have shitty customer service, so FedEx used to be my go-to here, even though I'm happy using either FedEx or UPS state-side.
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    • I was in UPS store last week in New York City, had to take few photocopies. It was busy, they sell stationery, provide document solutions - fax, copy, scan, prints, etc. They sell boxes for moving etc. Two guys were running the operation, seemed a busy operation. Amazon pickup and returns were happening as well
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    • FYI, this is basically Kinko's. They were acquired and renamed to FedEx Office.
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    • Store fronts are becoming extinct.
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    • FedEx closing all retail office stores in Canada
      214 employees have been given notice, customers told doors will close Aug. 18
      CBC News Posted: Jul 21, 2017 11:49 AM ET Last Updated: Jul 21, 2017 12:06 PM ET

      FEDEX Closing stores in Canada link

      Image
      Shipping giant FedEx has quietly moved to close retail office stores in all Canadian cities putting more than 214 people out of work and ending three decades of doing business in the country.

      FedEx will continue to ship within Canada, but its copy and office supply stores will close Aug. 18.

      "We reached the decision to exit the Canadian market after thoughtful evaluations of our business operations and considerations about our future," a company statement said.

      FedEx has 24 stores in Ontario, Nova Scotia and B.C., with the bulk located in Ontario.

      The news came as a shock to customers wondering where they will do business.

      "I needed to ship a parcel to New York yesterday and I was told by the woman at the counter that all the office stores in Canada were closing," London customer Jeff Blake explained.

      "I find it puzzling," he said, noting that FedEx had recently built a new store in the city.
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    • Not profitable business get eliminated. That's the trend.
      Ask among us, how many of us use FedEx or even visit FedEx store other than shipping and & receiving parcels?
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    • This is bad news for their employees and for our company, FedEx had always been our preferred shipper.
      Bad news for your company? You bring your packages to the FedEx store to ship? Did you know that FedEx does pick ups of shipments? You can also drop at Staples and many other locations.

      Ron.
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