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Peloton is Recalling the Tread and Tread+ Treadmills Due to Safety Issues

Peloton is Recalling the Tread and Tread+ Treadmills Due to Safety Issues

By Ambia Staley

If you're keeping active at home with a Peloton product, you may want to be aware that the company is recalling several thousand treadmills due to safety issues.

Announced on May 5, the company along with the U.S. Consumer Safety Commission (CPSC) announced the recall of both their Tread and Tread+ models due to a number of incidents, some of which have made headlines around the world.

Peloton's Tread treadmill features a touch screen which can detach and fall, which poses a risk of injury. The CPSC is currently aware of 18 reports of the screen loosening and 6 where it has fallen off. There are reports in Canada and the U.K. of minor injuries including abrasions, minor cuts, and bruises.

The recall was announced simultaneously with the recall of Peloton's Tread+ treadmill, which has been in the news due to reports of children and pets being pulled underneath it. The CPSC has said they received 72 reports of adults, kids, pets, or other items being pulled underneath the product. One child has died, and 29 others have suffered cuts, broken bones, and other injuries.

According to the Safety Commission, 5,400 Peloton Tread models have been sold in Canada. Peleton has previously said that the Tread+ model is not sold in Canada.

If you own one of these products, you are being asked to immediately stop using it and contact Peloton for a refund. Those who own the Tread model and do not want a refund have the option to get a free inspection and repair that will secure the touchscreen to the treadmill.

You can learn more about this recall from the Peloton site.

39 Comments

    • There's a reason for those magnetic safety keys...
    • Report Post
    • Sometimes I do not blame the manufacturer.
      Why? Some people are STUPID for being lazy to READ instructions properly including safety precautions especially around children in the hsehold.
      Simply POWER OFF any electronics/electrical devices when NOT in use PLUS take steps to teach children about dangers etc.
    • Report Post
    • Holy crap, I was getting queasy, luckily the kid didn't snap his neck. Hard to blame the maker, look at that place, whole room is like a safety hazard. Where the heck was the parent? The kid got out by himself, no help at all from an adult.
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    • tranquility922 wrote: Holy crap, I was getting queasy, luckily the kid didn't snap his neck. Hard to blame the maker, look at that place, whole room is like a safety hazard. Where the heck was the parent? The kid got out by himself, no help at all from an adult.
      Ya I couldn’t bring myself to watch it

      Heard about this on the news today

      One kid did die

      PS ... you obviously don’t have / are around any toddlers
      That room may have looked perfectly fine 10 minutes before that happened
      But parent putting gym equipment in with what obviously is a kid play area too (based on toys in pic) is a huge mistake
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    • PointsHubby wrote: Ya I couldn’t bring myself to watch it

      Heard about this on the news today

      One kid did die

      PS ... you obviously don’t have / are around any toddlers
      That room may have looked perfectly fine 10 minutes before that happened
      But parent putting gym equipment in with what obviously is a kid play area too (based on toys in pic) is a huge mistake
      Don't worry about that video, I think the kid made out ok, definitely didn't die.

      Yup, guilty as charged, no kids; lol to realize they could turn a normal room into a post-tornado scene in 10 minutes. Just wondering where the heck were the adults?
    • Report Post
    • tranquility922 wrote: Don't worry about that video, I think the kid made out ok, definitely didn't die.

      Yup, guilty as charged, no kids; lol to realize they could turn a normal room into a post-tornado scene in 10 minutes. Just wondering where the heck were the adults?
      <dark humor> Holding the camera.

      Yeah kid looks fine, even seems to have been sucked under a 2nd time as he didn't wanted to let go that ball. Albeit 2nd time was worst. Boys will be boys and experience is the best teacher.
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    • peli33 wrote: <dark humor> Holding the camera.

      Yeah kid looks fine, even seems to have been sucked under a 2nd time as he didn't wanted to let go that ball. Albeit 2nd time was worst. Boys will be boys and experience is the best teacher.
      You can say that now since he is supposedly ok haha.

      You raise a good pt though, that camera maybe used to monitor them? Ok, perhaps it's just meant to be a security cam and hence not constantly monitored but crazy there wasn't anybody to pounce on that accident and help. It could've ended VERY badly. PointsHubby mentioned a kid died, so that's quite disturbing.
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    • tranquility922 wrote: You can say that now since he is supposedly ok haha.

      You raise a good pt though, that camera maybe used to monitor them? Ok, perhaps it's just meant to be a security cam and hence not constantly monitored but crazy there wasn't anybody to pounce on that accident and help. It could've ended VERY badly. PointsHubby mentioned a kid died, so that's quite disturbing.
      Yeah also think the camera is there to help keep an eye and ear on the small ones. Mess looks pretty standard for a room with a few toys and kids. Good on the parents for sharing the video as awareness.

      Wonder if this issue is specific to this model or part of general treadmill risks.
    • Report Post
    • peli33 wrote: Wonder if this issue is specific to this model or part of general treadmill risks.
      I don't see anything different amongst the various treadmills so would imagine the latter, just that Peloton is supposedly the most famous?
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    • If parents are too lazy or stupid to supervise their kids or teach them why they should not be near equipment and power it on, IT IS NOT THE FAULT OF PELETON.

      Whatever happened to parents having common sense and focusing their attention on their kids? Sorry to see the kid getting injured but I am sure some crooked lawyer will sue for the parents stupidity.
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    • tranquility922 wrote: I don't see anything different amongst the various treadmills so would imagine the latter, just that Peloton is supposedly the most famous?
      Dunno how true this is, but this is what one official said:

      https://www.washingtonpost.com/business ... eath-cpsc/

      An official familiar with the CPSC’s concerns said the agency was alarmed by reports of victims being pulled under the machines and suffering injuries that included broken bones and head trauma.

      “This doesn’t happen with other treadmills,” said the official. “It is a different hazard pattern than is typically seen.”


      hightech wrote: If parents are too lazy or stupid to supervise their kids or teach them why they should not be near equipment and power it on, IT IS NOT THE FAULT OF PELETON.

      Whatever happened to parents having common sense and focusing their attention on their kids? Sorry to see the kid getting injured but I am sure some crooked lawyer will sue for the parents stupidity.
      Maybe the parents were negligent, but maybe they weren't.

      One thing you can always count on though is some armchair judge immediately blaming the parents.
    • Report Post
    • EugW wrote: Dunno how true this is, but this is what one official said:

      https://www.washingtonpost.com/business ... eath-cpsc/

      An official familiar with the CPSC’s concerns said the agency was alarmed by reports of victims being pulled under the machines and suffering injuries that included broken bones and head trauma.

      “This doesn’t happen with other treadmills,” said the official. “It is a different hazard pattern than is typically seen.”

      Wow, that's eye-opening, I obviously dunno much about this brand, just assume it's similar to other treadmills so it's weird.
    • Report Post
    • Frankly this product could have super easily been made to only function if an adult were on it or alternatively with a defeat switch that went around a wrist as an example and disconnected when you were off it. Lots of ways to make that safer. I'm sure i could modify it myself in short order to be safer. No excuse for the manufacturer to be so short sighted.
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    • fergy wrote: Frankly this product could have super easily been made to only function if an adult were on it or alternatively with a defeat switch that went around a wrist as an example and disconnected when you were off it. Lots of ways to make that safer. I'm sure i could modify it myself in short order to be safer. No excuse for the manufacturer to be so short sighted.
      The Peloton and others have a safety switch that turns off the treadmill if disconnected. Basically you attach one end to your clothing and the other end is magnetically held onto the treadmill. If you fall backwards, you will pull the magnet off, and the treadmill will turn off immediately. Peloton already has this. However, if you just leave the magnet on the machine and don't attach it to your clothes, you can just walk away and the treadmill will keep on running.

      However, I wonder if it may be due to the rear design. I have not looked at it closely since I don't have one, but others online have said that the rear underside is very exposed on the Peloton. Mine has a thick metal bar that goes below the tread on the underside of the treadmill. I would imagine that if some pet got under the running treadmill, they'd hit the bar before getting dragged fully under. Does the Peloton have anything similar to that bar? If not, that would be a big problem.

      I just looked at some service videos of the Peloton, and it seems that no such barrier exists with the Peloton. If that is correct then this is a design flaw IMO and does indeed warrant a recall.

      Screen Shot 2021-04-19 at 1.30.24 AM.png

      Can anyone confirm this?

      Here is another view of the Peloton. I can't see any such barrier.

      607c567c74da0300181e2580.jpeg

      Compare that to the bar on my Ironman treadmill.

      IMG_2075.jpeg
    • Report Post
    • EugW wrote: However, I wonder if it may be due to the rear design. I have not looked at it closely since I don't have one, but others online have said that the rear underside is very exposed on the Peloton. Mine has a thick metal bar that goes below the tread on the underside of the treadmill. I would imagine that if some pet got under the running treadmill, they'd hit the bar before getting dragged fully under. Does the Peloton have anything similar to that bar? If not, that would be a big problem.

      I just looked at some service videos of the Peloton, and it seems that no such barrier exists with the Peloton. If that is correct then this is a design flaw IMO and does indeed warrant a recall.
      That is apparently the case. Although with more traditional designs, I'd image a kid can still stick their finger in there and get their finger mangled. But I think kids would have somewhat more fear of the rotating belt and a 1/3 inch tight gap. It would take more awareness to realize the danger of a larger 6-10 inch gap.

      Pelaton must have spent a lot of effort trying to make their treadmill look different than a traditional treadmill. I don't want to sound like an old crank who decrys "innovation" or "disrupters", but well it turns out there is a reason for a convergence of design. If they have any internal documentation about this risk, I hope it gets subpoenaed. That can mean a much bigger lawsuit penalty.
    • Report Post
    • This really sounds like a combination parental stupidity, coupled with bad design.
      The safety magnet was left in place because it was convenient for the user. Looking at the video, that could be a common playroom/workout room. In any case, a room toddlers have free access to. Leaving the safety magnet on is as stupid as leaving the key in your car's ignition, and then letting your kids play in the car. Simply put, a lot of the onus is on the parents to be less inconvenienced, and more safety aware. And yes, I've had two toddlers, so this isn't blame the parents talk. I am a parent who tries to exercise common sense.
      But the device is definitely to blame also. That design... Yeesh, it's a conveyor belt underneath also? Frigging Deathtrap. All you need is to have the kids leave something underneath, turn it on, bam, potential projectile launcher. They're gonna get sued and rightfully so.
    • Report Post
    • tranquility922 wrote: Wow, that's eye-opening, I obviously dunno much about this brand, just assume it's similar to other treadmills so it's weird.
      I do not own one of these treadmills but have owned a treadmill before.

      From the video, it appears to me like the track on this treadmill sits an unusual height off the floor. This is likely why it is 'sucking' pets and children under.

      The treadmill I used to have, the distance between the belt and the floor could not have been more than 3-6". On this one it looks like 9" or maybe more.

      Also, the deck of a treadmill is usually VERY heavy, we're talking like 50+ pounds. The idea a child could lift it is ridiculous. In this photo the Peloton deck looks extremely light, again contributing to the 'sucking' since when the kids ball got stuck it lifted the whole deck off the ground.

      TL;DR this scenario would not have been able to happen with the mill I had.
    • Report Post
    • Who leaves the little safety magnet in all the time? It's a waste of electricity to have the treadmill on continuously.
    • Report Post
    • mrweather wrote: Who leaves the little safety magnet in all the time? It's a waste of electricity to have the treadmill on continuously.
      The safety magnet doesn't turn it on. You still have to turn it on. However, with the safety magnet in place, it's easy for a little kid to turn it on.
    • Report Post
    • Manufacturers have a responsibility but it's the end user's responsibility to read the manual and "do the right things" especially when there are pets and kids around.

      A treadmill is in no way a toy, just like my table saw or my mitre saw or my electric knife (or any knife) or my laundry detergent or my gorilla glue or my deep fat fryer or my kettle etc etc etc.

      If an adult was using this for the most part properly and if THEY got sucked under the treadmill, then we have a discussion and the manufacturer has a responsibility.

      I have a treadmill and I leave the little safety magnet in (but my kids are are adults) and I actually rarely clip it to my clothes (but I mostly speed walk and I accept that danger). I don't stick my finger anywhere I shouldn't with it running.
    • Report Post
    • gr8dlr wrote: Manufacturers have a responsibility but it's the end user's responsibility to read the manual and "do the right things" especially when there are pets and kids around.

      A treadmill is in no way a toy, just like my table saw or my mitre saw or my electric knife (or any knife) or my laundry detergent or my gorilla glue or my deep fat fryer or my kettle etc etc etc.

      If an adult was using this for the most part properly and if THEY got sucked under the treadmill, then we have a discussion and the manufacturer has a responsibility.

      I have a treadmill and I leave the little safety magnet in (but my kids are are adults) and I actually rarely clip it to my clothes (but I mostly speed walk and I accept that danger). I don't stick my finger anywhere I shouldn't with it running.
      Right? But this being in the litigious US, the question the manufacturer will have to answer is "but HOW obvious did you make it to grown-ass adults that this non-toy could be dangerous for kids"? 😄
      They'll get sued and will likely settle and have to do something to fix current and future models. It is both a travesty and tragedy for everyone involved.
    • Report Post
    • BernardRyder wrote: Right? But this being in the litigious US, the question the manufacturer will have to answer is "but HOW obvious did you make it to grown-ass adults that this non-toy could be dangerous for kids"? 😄
      They'll get sued and will likely settle and have to do something to fix current and future models. It is both a travesty and tragedy for everyone involved.
      When I watched the video, the older kid was walking pretty slowly [because it wasn't going fast]. Perhaps the irresponsible parent thought, hey what's the harm if the kid walks for some exercise? Has anyone here ever let their kids "walk" on their treadmill?

      Reality is stuff happens...unfortunately we/parents don't always have foresight of what could happen until it's happened when we say "duh, why didn't I think that". We all have done small or even big stupid stuff only to chastise ourselves after the fact.
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  • jm1
    • How much you want to bet that these parents also don't securely anchor their dressers to the wall?
    • Report Post
    • Why are the kids playing alone with a treadmill ...
    • Report Post
    • Judging by the posts in here there never would have been a child/small animal safety-related recall ever if these people were in charge.
    • Report Post
    • chemicalxv wrote: Judging by the posts in here there never would have been a child/small animal safety-related recall ever if these people were in charge.
      Nah, I just worry about my own damned kids' safety. If some adults need a large red label, voiceover warning, and a strobe light to clue them in to potential danger to kids, that's their right.
      But it is my right to silently judge them from behind my keyboard...
    • Report Post
    • chemicalxv wrote: Judging by the posts in here there never would have been a child/small animal safety-related recall ever if these people were in charge.
      While I agree that there's room for improving the design of that treadmill (why does it need that much space under the back end? Why isn't the rear deck enclosed?), that doesn't excuse the parents from ignoring what I'm assuming would be pretty clear warnings in the existing manual and provided material about letting children play on it, etc. There's plenty of blame to throw around. As a parent, it's ultimately my responsibility to protect my kids. If you have a treadmill and kids, the key should be taken out and put out of reach when you're not actively using it. If you're using it, the kids (and pets) shouldn't be wandering around the treadmill. Can you imagine what would have happened if the parent was going for a run when the kid got stuck in there with the ball? Or even if the deck was lower, just stuck their head under it?

      C
    • Report Post
    • EugW wrote: The safety magnet doesn't turn it on. You still have to turn it on. However, with the safety magnet in place, it's easy for a little kid to turn it on.
      Ah, okay. My treadmill uses a magnet too to turn it on and off. There is no separate on/off switch.
    • Report Post
    • I'm sure they could make it even more *fool*proof (emphasis on that word), like closing the gap? Making it feather light or like 10,000 lbs, or put some wall barrier at the end...but it will still be a treadmill and it will have moving parts and some kid will still find a way to stick their fingers in there, get trapped somehow, etc.

      There's already some safety key thing, right? The adult was being lazy/careless and also unfortunately ignored built-in safety precautions and their kid suffered...luckily he seems ok so hopefully it won't happen again. Not sure what more ppl want? Gotta be reasonable, it's not as if this potential hazard just 'fell outta the sky' and surprised everyone, like, I dunno, tissue paper will melt kids' faces off if they are under 5, only safe for people 6 and over!!!!!! Cmon.
    • Report Post
    • tranquility922 wrote: I'm sure they could make it even more *fool*proof (emphasis on that word), like closing the gap? Making it feather light or like 10,000 lbs, or put some wall barrier at the end...but it will still be a treadmill and it will have moving parts and some kid will still find a way to stick their fingers in there, get trapped somehow, etc.

      There's already some safety key thing, right? The adult was being lazy/careless and also unfortunately ignored built-in safety precautions and their kid suffered...luckily he seems ok so hopefully it won't happen again. Not sure what more ppl want? Gotta be reasonable, it's not as if this potential hazard just 'fell outta the sky' and surprised everyone, like, I dunno, tissue paper will melt kids' faces off if they are under 5, only safe for people 6 and over!!!!!! Cmon.
      Sh!t happens. However, it appears (sh)!t happens more often with the Pelotons because of its poor design.

      Peloton is fighting the recall hard, but I fully support the recall.
    • Report Post
    • EugW wrote: Sh!t happens. However, it appears (sh)!t happens more often with the Pelotons because of its poor design.

      Peloton is fighting the recall hard, but I fully support the recall.
      I guess, whatever could make them safer (perhaps an analogy is the Peloton is an extremely sharp knife vs reg knives?), but adults need to be more careful and not have any knives lying around, that's the main pt imo.
    • Report Post
    • In this day and age of live streaming and social media, the parents need to keep the cameras rolling instead of immediately calling for help, because you never know when RealTV™ might happen!
    • Report Post
    • tranquility922 wrote: I guess, whatever could make them safer (perhaps an analogy is the Peloton is an extremely sharp knife vs reg knives?), but adults need to be more careful and not have any knives lying around, that's the main pt imo.
      That's not a very good analogy. In general, knives don't grab kids by the head and drag them into a machine.
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    • EugW wrote: That's not a very good analogy. In general, knives don't grab kids by the head and drag them into a machine.
      I think it's a fair one, can't leave them unsupervised w kids.
    • Report Post
    • I can't believe how many people on here are writting off Pelaton's product design responsibility. Is it due to resentment toward people who can afford Pelaton machines?

      Imagine if you had a handheld vac, and you suck up a few construction screws. If the vac jams or overheats and shuts down and dies, that's an okay failure mode. If it breaks internally, but all the pieces are contained inside, that's an okay failure mode. If instead the whole casing grenades and sends shards of plastic into your face and blinds you, how many of you would say that's okay? Would it be okay as long as the vac manual had had a warning not to suck up hard objects?

      The design responsibility cannot be so narrow. The legal responsibility might differ from the moral responsibility, but that is only because the public accepts it as so.
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    • Treadmills are usually super heavy and sturdy. Iam very surprised to see that treadmill moving like that. And I heard peloton uses slats for moving surface, which could pull things under them.

      When there was a fatal accident last month, peloton refused to reveal the details of the accident.

      While I totally agree people should be responsible for their actions, I still believe a load sensor would have added another level of safety, given the premium price point.
    • Report Post
    • BernardRyder wrote: Right? But this being in the litigious US, the question the manufacturer will have to answer is "but HOW obvious did you make it to grown-ass adults that this non-toy could be dangerous for kids"? 😄
      They'll get sued and will likely settle and have to do something to fix current and future models. It is both a travesty and tragedy for everyone involved.
      Reminds me of how Audi almost went bankrupt due to 'unintended acceleration'. All sorts of inquiries, lawsuits. Turns out gas and brake pedals were closer together than US drivers were used to .

      Gotta plan for the stupidest user

      https://www.autosafety.org/audi-sudden-acceleration/
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    • Who buys that peloton trash anyways. Dumbest millennial money grab ever.
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