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Bell, Rogers and TELUS to Raise Prices of 10GB/$60 Plans

Bell, Rogers and TELUS to Raise Prices of 10GB/$60 Plans

By Simon Hung

December 2017 was a wild month -- the Cleveland Browns finished 0-16, Star Wars: The Last Jedi disappointed audiences around the globe and Canada’s three major wireless carriers -- Bell, Rogers and TELUS -- released a promotional holiday plan with an unprecedented 10GB of data for just $60.00 per month.

The $60.00 plan was extremely popular across the country and in some cases, customers had to wait up to a week before being able to reach a customer service rep to get the deal. Ultimately, over 360,000 Canadians subscribed to the promotional plan across Bell, Rogers and TELUS, but all three carriers, including most subsidiaries, will be raising the rates of the plan by upwards of $10.00 per month.

Rogers was the first to implement a price increase, as they raised the monthly rate by $5.00 on January 3, citing “network and service investments” in a statement to MobileSyrup. The new $65.00 per month rate will reflect on February bills and the price hike also impacts Fido customers with the same plan.

One week later, Bell began to inform customers that their rates would also increase by $5.00 to $65.00 per month, including Virgin Mobile customers with the same plan. Bell’s rate increase is slated to take effect in March.

Now, TELUS has confirmed that they will also be increasing the rate of the 10GB plan, but by $10.00 to $70.00 per month. Like Rogers, TELUS cites network infrastructure upkeep as the primary factor behind the price hike and TELUS customers will see the increase take effect in March or April, depending on their billing cycle. Koodo customers will be spared, as the carrier has confirmed that prices will remain unchanged, in a statement to iPhone in Canada.

As expected, the changes have been unpopular on our forum, especially considering Canadian wireless rates are already among the highest in the world and no-contract deals like the 10GB/$60 plan are few and far between.



Corrections: this article was updated February 14 to include a statement from Koodo to iPhone in Canada.

39 Comments

    • Like clockwork, Bell is up next, then Telus.
    • Report Post
    • Not sure if it'll affect my plan as I didn't get mine during the Christmas promo (technically) got mine January 2018
    • Report Post
    • Technically this does agree with their ToS, not that I'm happy about it or anything. 🙄
    • Report Post
    • This is what Koodo stands.
    • Report Post
    • pr3dat0r wrote:
      Jan 3rd, 2019 5:21 pm
      This is what Koodo stands.
      What does that mean?
    • Report Post
    • Here it comes 🧐
    • Report Post
    • What if you sign up for a 2-year contract?
    • Report Post
    • Koodo will likely follow suit.

      The next question is what are our options besides fleeing to Freedom Mobile. Is the Quebec Koodo $49/6 GB workaround for out of province still working?
    • Report Post
    • Pavel wrote:
      Jan 3rd, 2019 7:10 pm
      Koodo will likely follow suit.

      The next question is what are our options besides fleeing to Freedom Mobile. Is the Quebec Koodo $49/6 GB workaround for out of province still working?
      If you're with Koodo, the option is to wait to see if the price changes. In the 10 years that we've had plans with Koodo, the only changes have been instigated by us, including my one data hungry son that has a $55/16GB plan. All of our plans have been grandfathered. Freedom sucks for most. If you're with Rogers or Fido, enjoy your raised fees.
    • Report Post
    • Pavel wrote:
      Jan 3rd, 2019 7:10 pm
      Koodo will likely follow suit.

      The next question is what are our options besides fleeing to Freedom Mobile. Is the Quebec Koodo $49/6 GB workaround for out of province still working?
      disagree.
    • Report Post
    • network and service investments? haha, Rogers has been going downhill for years in Niagara. It's actually pretty infuriating how many dead zones there are now.
    • Report Post
    • smacd wrote:
      Jan 3rd, 2019 7:26 pm
      If you're with Koodo, the option is to wait to see if the price changes. In the 10 years that we've had plans with Koodo, the only changes have been instigated by us, including my one data hungry son that has a $55/16GB plan. All of our plans have been grandfathered. Freedom sucks for most. If you're with Rogers or Fido, enjoy your raised fees.
      That's good to know that Koodo has that long-standing reputation. It's ironic that Telus isn't the same, but as always, there's always a first. For those on Koodo, I'd keep crossing your fingers.
    • Report Post
    • I had guessed that pricing would be raised in 2019, but it's a little lame that they waited just 3 days into 2019.

      My expectation is that Bell/Virgin and Telus/Koodo will follow in a few months. Mind you, Koodo is very no frills (which is why we left Koodo), so it's possible they'll keep Koodo's pricing the same a little longer.
    • Report Post
    • Anytime when someone leave Fido Fido give them a call back.
      and offered 25% discount from plan.

      i will port out and will wait for call from fido.
    • Report Post
    • Pavel wrote:
      Jan 3rd, 2019 7:10 pm
      Koodo will likely follow suit.

      The next question is what are our options besides fleeing to Freedom Mobile. Is the Quebec Koodo $49/6 GB workaround for out of province still working?
      Wrong. Koodo guarantees prices won't change so long as you don't change anything in the plan.
    • Report Post
    • rebootme wrote:
      Jan 3rd, 2019 10:47 pm
      Wrong. Koodo guarantees prices won't change so long as you don't change anything in the plan.
      You should read their terms
      off contract plans can change at any time. 30 day notification is all they need.
    • Report Post
    • lovecellphones wrote:
      Jan 3rd, 2019 9:45 pm
      Anytime when someone leave Fido Fido give them a call back.
      and offered 25% discount from plan.

      i will port out and will wait for call from fido.
      I would be surprised if they will do that for ppl on these plans

      I have fido 10 for 60 too. Please let us know of this works
    • Report Post
    • I have a feeling they'll call your bluff. What real alternatives do you have (at that price point with their type of coverage) .... It's basically an oligopoly and they know that
    • Report Post
    • If Koodo can offer a phone on medium tab on this plan, them I'm not too worried as it means this plan is quite profitable and they are unlikely to raise it.

      I just signed a 2 year tab on Koodo with 60$/10 and sold the phone. Safe for 2 years I guess...
    • Report Post
    • rebootme wrote:
      Jan 3rd, 2019 10:47 pm
      Wrong. Koodo guarantees prices won't change so long as you don't change anything in the plan.
      This guarantee is in writing? If not, it's meaningless.,
    • Report Post
    • EPcjay wrote:
      Jan 4th, 2019 3:09 am
      If Koodo can offer a phone on medium tab on this plan, them I'm not too worried as it means this plan is quite profitable and they are unlikely to raise it.

      I just signed a 2 year tab on Koodo with 60$/10 and sold the phone. Safe for 2 years I guess...
      Is this a renewal or retention plan?

      How much are you paying for the phone and what other charges/credits, if any are applied?
    • Report Post
    • EPcjay wrote:
      Jan 4th, 2019 3:09 am
      If Koodo can offer a phone on medium tab on this plan, them I'm not too worried as it means this plan is quite profitable and they are unlikely to raise it.

      I just signed a 2 year tab on Koodo with 60$/10 and sold the phone. Safe for 2 years I guess...
      koodo won't raise their rates on customers even if they can...
    • Report Post
    • This is so dirty. What's everyone going to do? Port out or just pay the extra $5 every month?
    • Report Post
    • Pho6 wrote:
      Jan 4th, 2019 9:01 am
      This is so dirty. What's everyone going to do? Port out or just pay the extra $5 every month?
      Personally I'm staying, there's no comparable alternative, plus they gave me an additional 2gb data when I got the 10gb/$60 plan last year
    • Report Post
    • Pavel wrote:
      Jan 4th, 2019 3:30 am
      Is this a renewal or retention plan?

      How much are you paying for the phone and what other charges/credits, if any are applied?
      I jumped on the specials leading up to Christmas. There's a thread on it. Basically logged in the self serve, saw that they had a special offer. Sign up for a tab on medium and keep my existing plan.

      I got a refurb iPhone 8 for 0$ (360 on tab). Pay 15$ extra per month to pay the tab off.

      Sold the iPhone for 500$. Planning to pay the tab off in full next month. But now this increase is coming down the line, maybe I won't...
    • Report Post
    • Evil Baby wrote:
      Jan 3rd, 2019 7:47 pm
      network and service investments? haha, Rogers has been going downhill for years in Niagara. It's actually pretty infuriating how many dead zones there are now.
      Rogers is doing 5g upgrades which is expensive and paid a lot of money for and nobody to cost share with unlike bellus

      But they were stupid and went with Ericsson for 5g equipment instead of cheaper and better Huawei stuff like other big telcos
    • Report Post
    • StatsGuy wrote:
      Jan 4th, 2019 10:10 am
      Rogers is doing 5g upgrades which is expensive and paid a lot of money for and nobody to cost share with unlike bellus

      But they were stupid and went with Ericsson for 5g equipment instead of cheaper and better Huawei stuff like other big telcos
      That was their decision to go it alone though. I'm just saying, since Bell/Telus started sharing towers, their signal has been significantly better in Niagara than Rogers has been. If my work wasn't with Rogers I certainly wouldn't be using them to provide services.
    • Report Post
    • I hopped onto the Fido $60/10GB plan during Boxing Day 2017, and am unhappy with this price increase but I don't think there's anything comparable on the market atm and I don't want to switch providers since I have a few lines with them.. I doubt Fido can offer $5 off per month with this price increase but I might ask and see if they can give me an add-on or something for free lol
    • Report Post
    • Evil Baby wrote:
      Jan 4th, 2019 10:38 am
      That was their decision to go it alone though. I'm just saying, since Bell/Telus started sharing towers, their signal has been significantly better in Niagara than Rogers has been. If my work wasn't with Rogers I certainly wouldn't be using them to provide services.
      To me, Rogers/Fido is always the last resort to deal with, period.
    • Report Post
    • I use to be with Rogers under that great EPP $50 plan. Well that was amazing about 4 years ago plus a $0 Blackberry. I ported to Koodo in the summer and never got a call from Rogers offering one of these generous migration.
    • Report Post
    • It's hilarious the lack of creativity they come up with to increase their revenue lol. So lazy all around.

      Edit: If Telus or Bell were smart, they should re-open the plan again at $60 a month. Get those consumers who are about to pay $5 more a month. And THEN jack up the prices 6 months down the road or so lol.
    • Report Post
    • i don't even know why ppl are still with Rogers.... the rfd consensus is to join public mobile... and wait for a migration text to koodo....koodo has the best deals for phones and plans by a mile....
    • Report Post
    • Ducky wrote:
      Jan 4th, 2019 1:59 pm
      i don't even know why ppl are still with Rogers.... the rfd consensus is to join public mobile... and wait for a migration text to koodo....koodo has the best deals for phones and plans by a mile....
      Marketing and branding. Rogers is everywhere. Also, corporate plans. And lastly, people will avoid public mobile, because Rogers looks like a "premium brand." Some people care about the image, and would rather convince themselves to be on a bigger network.
    • Report Post
    • MyNameWasTaken wrote:
      Jan 4th, 2019 2:01 pm
      Marketing and branding. Rogers is everywhere. Also, corporate plans. And lastly, people will avoid public mobile, because Rogers looks like a "premium brand." Some people care about the image, and would rather convince themselves to be on a bigger network.
      is Rogers network really bigger than bell/telus?

      and being on pm is just a temporary measure...lol
    • Report Post
    • Ducky wrote:
      Jan 4th, 2019 2:05 pm
      is Rogers network really bigger than bell/telus?

      and being on pm is just a temporary measure...lol
      By bigger network, I just meant one of the Big 3, but in this case Rogers. I should also add that I meant those people are also naive lol

      Nothing wrong with Public Mobile, although their website was crap when I was on it. A good initiative but they really made it bare bones and non consumer friendly.
    • Report Post
    • MyNameWasTaken wrote:
      Jan 4th, 2019 2:09 pm
      By bigger network, I just meant one of the Big 3, but in this case Rogers. I should also add that I meant those people are also naive lol

      Nothing wrong with Public Mobile, although their website was crap when I was on it. A good initiative but they really made it bare bones and non consumer friendly.
      long term, for sure don't stay with pm cuz they don't have phones...

      The average time for migration text is about 1-2 months...

      Koodo is the final destination.
    • Report Post
    • Ducky wrote:
      Jan 4th, 2019 2:13 pm
      long term, for sure don't stay with pm cuz they don't have phones...

      The average time for migration text is about 1-2 months...

      Koodo is the final destination.
      Godspeed Ducky... Godspeed....
    • Report Post
    • I'd recommend pursuing this with Rogers support, the CCTS and the Competition Bureau. I was able to get a $5/month credit on my account for a year through Rogers support, but it took having a CCTS complaint on the books for leverage. This is the first time my plan has ever changed without me changing it, so it was important to me to stand up to the principle of the issue.
    • Report Post