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Rogers and Bell to Increase Internet Rates By Up to $8.00

Rogers and Bell to Increase Internet Rates By Up to $8.00

By Simon Hung

Rogers and Bell customers will soon be paying more for their Netflix binges, as internet rates are set to increase by upwards of $8.00 per month with both providers.

According to MobileSyrup, internal documents at Rogers reveal that internet packages with download speeds of 20Mbps or more will be increased by $8.00 per month and packages with download speeds under 20Mbps will be increased by $4.00 per month.

The new pricing will take effect March 12 and Rogers has added a note to their internet page to reflect the upcoming change. Currently, five of six internet packages offered by Rogers in Ontario have download speeds above 20Mbps and will see the maximum $8.00 monthly increase.

Rogers customers on existing plans with a guaranteed monthly rate will not be affected by the price hike, but only until the guaranteed period is over. In addition, Connected for Success customers and those who pay for internet through condo maintenance fees will be exempt from the new pricing.

Meanwhile, Bell will be increasing their internet rates across the board by up to $5.00 per month starting April 1, as noted on their service rates page. The increase will depend on your province and home phone packages will also see an increase of up to $2.00 per month.

It’s a pesky trend in the Canadian telecom industry and it’s also the second consecutive year that Rogers and Bell have increased their rates. Both companies offer similar reasoning for increasing prices, as both cite growing usage and network infrastructure investments and as the primary factors behind the move.

There are alternatives for cheaper internet, most notably with third-party internet providers like Start.ca and Teksavvy, who resell services from Rogers or Bell at a fraction of the price. In fact, many third-party providers cut their prices in early-2017 thanks to a CRTC ruling that made it cheaper to access broadband services.

39 Comments

    • They touch my bill, I'm gone.
    • Report Post
    • Well, hope they don't touch wholesale price
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    • Yup, robbers has been doing this for as long as I've been with them.
      Thank goodness I got the 8yr W35 plan and not have to worry about increases for now.
    • Report Post
    • damn, so all us on the gigabit net/tv 100$ deal from almost 2 years ago get jacked up too? i think my term ends this june 2018
    • Report Post
    • No surprise with the annual increase.
    • Report Post
    • Was ready to leave last year but stayed since got ok deal and Rogers modem has 4 ethernet ports and can use more then one [eg. connect 1 ethernet port to your own router and one ethernet port to a gaming desktop, etc. Rogers modem in bridge]

      Remember looking at cannet and carrytel I believe but there modems came with 1 ethernet port only.
      Has that changed?

      Any suggestions for other ISPs?
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    • georvu wrote:
      Feb 7th, 2018 10:05 am
      Was ready to leave last year but stayed since got ok deal and Rogers modem has 4 ethernet ports and can use more then one [eg. connect 1 ethernet port to your own router and one ethernet port to a gaming desktop, etc. Rogers modem in bridge]

      Remember looking at cannet and carrytel I believe but there modems came with 1 ethernet port only.
      Has that changed?

      Any suggestions for other ISPs?
      Interesting, are you confirming that the robber's moden ethernet ports can still be used even through it's in bridge mode?
      I have run out of ports on my router and looking at switches, but if I can utilize the modem's ethenet ports; I will be good for now.
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    • Only port 1 on the gateway is active once the modem is bridged. Either you haven't bridged it properly or your modem is defective.
    • Report Post
    • Kherani wrote:
      Feb 7th, 2018 10:57 am
      Only port 1 on the gateway is active once the modem is bridged. Either you haven't bridged it properly or your modem is defective.
      Is this comment directed to me?
    • Report Post
    • vkizzle wrote:
      Feb 7th, 2018 11:09 am
      Is this comment directed to me?
      To the person above you.
    • Report Post
    • I've never seen such a huge jump in rate increase.. I've see 5$ dollars before 8$ is pushing it.

      that is my one fear, that they will apply for new tariffs and play games with indies.
    • Report Post
    • Kherani wrote:
      Feb 7th, 2018 11:20 am
      To the person above you.
      I guess, I need a swtich then!
    • Report Post
    • Peeps are getting confused. The base packages are getting hiked up by said amounts. It does not apply to fixed 12 or 24 mos plans or fixed price 12 or 24 mos combo plans (aka internet/cable/hf) deals already in effect. Besides Robbers has promos all the time. They increase the rate then offset by giving large discounts for 12/24 mos. Basically... sucks for peeps who want internet alone and not combo packages.
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    • vkizzle wrote:
      Feb 7th, 2018 10:45 am
      Interesting, are you confirming that the robber's moden ethernet ports can still be used even through it's in bridge mode?
      I have run out of ports on my router and looking at switches, but if I can utilize the modem's ethenet ports; I will be good for now.
      Kherani wrote:
      Feb 7th, 2018 10:57 am
      Only port 1 on the gateway is active once the modem is bridged. Either you haven't bridged it properly or your modem is defective.
      Bridged by logging into hitron. Once bridged no wifi ssids from hitron and have to use different ip address to log in. Once logged in the usual settings for wifi, etc. not there.

      Done same way with 3 different Rogers' modems and all worked... Others have mentioned same but may have been on Rogers' forums, perhaps on RFD?? Heck, right now using port 2 and port 3!!

      Vkizzle: Perhaps you could try? We're in GTA so not sure if region specific but I doubt it.
    • Report Post
    • Hopefully this doesn't affect my $74.99 gigabit internet plan for 12 months deal that I signed up for last November.
    • Report Post
    • BobSagget wrote:
      Feb 7th, 2018 6:33 pm
      Hopefully this doesn't affect my $74.99 gigabit internet plan for 12 months deal that I signed up for last November.
      You could read the article. It'll tell you the answer.
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    • Evil Baby wrote:
      Feb 7th, 2018 6:42 pm
      You could read the article. It'll tell you the answer.
      That article is written by MobileSyrup, not the most credible source out there.
    • Report Post
    • Well f....
      Worst part is.. they're basically the only game in town (well, them and their resellers).
      Bell is not competitive in my area.. oh, and they're increasing prices too.. https://www.bell.ca/servicerates
    • Report Post
    • rebel_rfd wrote:
      Feb 7th, 2018 6:45 pm
      That article is written by MobileSyrup, not the most credible source out there.
      yeah I will wait to hear from Rogers before I believe I'm safe from the increase.
    • Report Post
    • I never understood the rationale that they've improved their infrastructure and thus should increase my costs, for landline services. I pay x for gigabit service and that is what I receive. If they enhance their network to support 2 gigabit service, I would have to pay extra for that service. So why am I paying to improve infrastructure that I don't get to take advantage of unless I change my plan to a more expensive one to support the enhancements?

      Mobility is different. The LTE network keeps improving and so long as my phone supports the improvements, I get to take advantage of the speeds for no extra cost. The only difference is the carriers can't raise the price for those on a Mobility contract or you'd be able to walk away from it.
    • Report Post
    • WorldIRC wrote:
      Feb 7th, 2018 9:10 pm
      I never understood the rationale that they've improved their infrastructure and thus should increase my costs, for landline services. I pay x for gigabit service and that is what I receive. If they enhance their network to support 2 gigabit service, I would have to pay extra for that service. So why am I paying to improve infrastructure that I don't get to take advantage of unless I change my plan to a more expensive one to support the enhancements?

      Mobility is different. The LTE network keeps improving and so long as my phone supports the improvements, I get to take advantage of the speeds for no extra cost. The only difference is the carriers can't raise the price for those on a Mobility contract or you'd be able to walk away from it.
      You know very well that it is just platitudes for the customer base. Bottom line is every few quarters, the carriers have to reward their equity holders with a dividend increase otherwise the stock price will fall. Now that interest rates are creeping up, BCE, Rogers and Telus will have to work that much harder to keep the dividend yield competitive. Expect more of the expected going forward.
    • Report Post
    • BobSagget wrote:
      Feb 7th, 2018 6:33 pm
      Hopefully this doesn't affect my $74.99 gigabit internet plan for 12 months deal that I signed up for last November.
      Generally speaking, If you are price locked as part of your agreement you'll be fine, if you are not then your bill will go up (contract itself may only protect your set $ discount).
    • Report Post
    • will888 wrote:
      Feb 8th, 2018 8:53 am
      You know very well that it is just platitudes for the customer base. Bottom line is every few quarters, the carriers have to reward their equity holders with a dividend increase otherwise the stock price will fall. Now that interest rates are creeping up, BCE, Rogers and Telus will have to work that much harder to keep the dividend yield competitive. Expect more of the expected going forward.
      I'm all for profit. I'd rather they just say it how it is. At least they'd be honest.
    • Report Post
    • Does anyone know what will happen to the prices of resellers of Rogers or Bell internet? I know there is CanNet and Start and others that are being discussed regularly here on these forums.
    • Report Post
    • Time to start shopping for an ISP... Bell's upcoming increase represents a hike of 7% in my situation. I'm done having the short end with them, especially when I'm being transferred to their "Fidelity" department and hear them "downgrade" the current service with a higher monthly cost. Here's the triple "B": ByeByeBell!
    • Report Post
    • Time to start shopping for an ISP... Bell's upcoming increase represents a hike of 7% in my situation. I'm done having the short end with them, especially when I'm being transferred to their "Fidelity" department and hear them "downgrade" the current service with a higher monthly cost. Here's the triple "B": ByeByeBell!
    • Report Post
    • Yet Rogers had $100 million to blow on Vice media then write It all off as a failure.

      Might as well make the customers pay indirectly.
    • Report Post
    • Which other non-major telecom companies are good with internet? Want to just escape from these guys now.
    • Report Post
    • @speedyforme Ebox are 100% amazing for cable Internet (most third-party providers have more issues with DSL).
    • Report Post
    • The good thing about Ebox is that if you go over you monthly limit, you can add 100GB to the current month for $5, You just need to call them before 11:00PM on the last day of the month.
    • Report Post
    • Is Rogers crazy? I am on their 2 year no price increase promo and they pull this nonsense from my chat:

      ROGERS: .....from going over your current term offers these are guaranteed savings offers, meaning that you will continue to save the same amount for the full term duration, however you aren't exempt from regular service increases in cost.

      ROGERS:yes, so the upcoming rate increases for our internet services increase the base cost of all our internet packages, this will still effect you as it will increase the base cost of the services, then you would get the same savings you have been getting since taking the term offer applied to the new cost of the services.

      ROGERS: you are on a Guaranteed savings term, not a fixed rate term. which means the regular rate increases still effect you.
    • Report Post
    • Rah-jers and B-hell... just can't get enough.
    • Report Post
    • Rogers free since 2008 and Bell free since last year. Not exactly Bell free since I am on FTTN through third party and Tektalk (internet phone) is based on internet.
    • Report Post
    • No, there's no monopoly here, no collusion or price fixing.. it's just a coincidence they're both just raising prices in sync..
    • Report Post
    • Resellers prices won't go up. Rogers and Bell have to submit a case to CRTC to say their costs are going up and they have to prove it by numbers. CRTC then will decide if wholesale prices Bell/Rogers charges resellers can go up. I highly recommend people switch to teksavvy, start, etc. The transition can be tedious sometimes as Bell/Rogers technician always screw up something, but it will be worth it once set up. Also, if you use a Bell/Rogers email, switch now to gmail, it will make life easier when you leave them.
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