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McDonald’s Mobile Ordering is Now Available in Canada

McDonald’s Mobile Ordering is Now Available in Canada

By Simon Hung

Ordering food from McDonald’s has never been easier, because mobile ordering is now available in Canada!

McDonald’s has updated their My McD’s mobile app on Android and iOS to support the functionality and initial launch regions are limited to Edmonton, Hamilton and Quebec City for now, but the company notes that more locations are coming soon.

Mobile ordering is available in Edmonton, Hamilton and Quebec City at launch.

Customers in participating regions can now place orders from the app and pick-up their food at a designated restaurant. There are four ways to pick-up orders and we’ve listed details for each method below.

  • Curbside Service -- have your food delivered to your car. Check in with the app at the restaurant and park at a designated parking stall when you arrive
  • Drive-Thru -- pick-up your food at drive-thru restaurants. Simply enter the drive-thru normally and say your mobile order number to a staff member
  • Front Counter Pick-Up -- pick-up your food from the front counter. Check in with the app at the restaurant and look for your mobile order number to appear on the pick-up screen
  • Table Service -- have food delivered to your table. Check in with the app at the restaurant and enter your table number

Participating restaurants will display a new “Mobile Ordering” icon on their store page within the app, with Front Counter Pick-Up or Table Service available at most restaurants and Curbside Service or Drive-Thru Service only available at select locations. App pricing is identical to restaurant pricing and there are no additional fees to use the service. App offers and coupons are also applicable when ordering.

Mobile ordering and delivery were two initiatives that McDonald’s had promised back in March and both are now officially operational, as McDonald’s launched McDelivery this past June after partnering with UberEATS. McDonald's now joins Starbucks and Tim Hortons as restaurants that support ordering through their app and it's a convenient way to order, as you can skip line-ups and customize your order exactly how you prefer.

There's currently no timetable as to when more regions will be added, but we'll provide updates as the service is rolled out to more cities and offer first-hand reviews of the experience once it's available in Toronto.

24 Comments

    • Maybe I don't go to McDonald's when it's busy but for me the automated kiosk is enough.
      For me I can't really think of a situation where I'm going to be at a McDonald's in the very near future AND am able to use my phone for any extended period of time (read: I'm usually driving to said McDonald's)

      I can't argue that it'll save a few minutes but unless I time it just perfectly either I'm waiting for my food or my food is waiting for me.
      Cold fries suck so I'd rather wait a minute or two to ensure I beat my food rather than have it sit around for 5 minutes and get cold.
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    • death_hawk wrote:
      Nov 6th, 2016 8:14 pm
      Maybe I don't go to McDonald's when it's busy but for me the automated kiosk is enough.
      For me I can't really think of a situation where I'm going to be at a McDonald's in the very near future AND am able to use my phone for any extended period of time (read: I'm usually driving to said McDonald's)

      I can't argue that it'll save a few minutes but unless I time it just perfectly either I'm waiting for my food or my food is waiting for me.
      Cold fries suck so I'd rather wait a minute or two to ensure I beat my food rather than have it sit around for 5 minutes and get cold.
      There can be breakfast rushes where the line up is 20+ people, even for the kiosk. Maybe you can skip the line with the app
    • Report Post
    • Maybe I'm over simplifying things but it can't be that hard to implement - Ritual is mobile order & pay for hundreds of different restaurants at no extra cost so surely it should be easier to implement the same thing but for one company...
    • Report Post
    • The main reason why I bring up Sure tap is because it was nice to just tap the ONE sure tap app to pay instead of having to scroll through the smart phone to find the right app for the business you're trying to make purchase at.
      If every business is running a separate app now, it might be easier to just do tap and go with your interac card instead. (if your bank has that option)
    • Report Post
    • playnicee1 wrote:
      Nov 7th, 2016 1:58 am
      it might be easier to just do tap and go with your interac card instead. (if your bank has that option)
      Outside of line concerns (which I never encounter at McDonald's but maybe I go at weird times or to less busy locations) this is basically true.
      Not only for Interac either. Credit card.
    • Report Post
    • death_hawk wrote:
      Nov 6th, 2016 8:14 pm
      Maybe I don't go to McDonald's when it's busy but for me the automated kiosk is enough.
      I've been using the machines since 2014. In order of what's fastest for your order: 1.) Cashier; 2.) Drive through; 3.) Machine.

      Since the machines arrived, the cashier lines have gotten really short, but the machines go through so many steps and options that if you know your order it'll still take longer. The gamble with the cashier line is that the person in front of you could be really slow about deciding their order. Drive through orders seem to get priority, but similar to the cashier line you're gambling with the car in front of you.
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    • Mulder and Scully wrote:
      Mar 15th, 2017 9:58 pm
      I've been using the machines since 2014. In order of what's fastest for your order: 1.) Cashier; 2.) Drive through; 3.) Machine.

      Since the machines arrived, the cashier lines have gotten really short, but the machines go through so many steps and options that if you know your order it'll still take longer. The gamble with the cashier line is that the person in front of you could be really slow about deciding their order. Drive through orders seem to get priority, but similar to the cashier line you're gambling with the car in front of you.
      Cashier might be faster, but the order inaccuracy is ridiculously high.
      Even if it's slower I will 100% avoid cashiers if I can. I'll actually go to lengths to visit a different McDonalds in the future if they don't have the kiosk.
    • Report Post
    • I like how Starbucks mobile order let me customize my drink and know the price beforehand.

      Mcdonalds seems to have different prices at different location. Not sure how they are going to solve that.
    • Report Post
    • schweiny wrote:
      Mar 16th, 2017 2:38 pm
      Mcdonalds seems to have different prices at different location. Not sure how they are going to solve that.
      I can't see that being an issue since you're most likely going to have to pick a location first before placing an order.
    • Report Post
    • My McD's iOS app updated today with mobile ordering.

      Currently available in Edmonton, Hamilton, and Quebec City.

      IMG_0471.PNG
      IMG_0472.PNG
    • Report Post
    • McDonald’s first announced last fall it would bring mobile ordering to Canada, and as of this morning, it appears the fast food chain is ready for the rollout, as their My McD’s iOS app has been updated with details on how it will work.

      According to the company, the initial rollout is limited to Edmonton, Hamilton and Quebec City, but with “more locations coming soon.”

      Full details at http://www.iphoneincanada.ca/app-store/ ... -canada-2/

      IMG_0471.PNG
      IMG_0472.PNG
    • Report Post
    • About time, this is going to be the greatest thing ever
    • Report Post
    • I can confirm that their Android app has also been updated to support mobile ordering.

      Image
    • Report Post
    • ChinpokoMon wrote:
      Oct 25th, 2017 7:14 pm
      I can confirm that their Android app has also been updated to support mobile ordering.

      Image
      So did you finish all that food??😉
    • Report Post
    • Tim Horton's app is amazing, I walked past a lineup of around 20 people to pick up my order at the pickup counter. This will be pretty good, too. Thanks for writing such an informative article, as usual. :)
    • Report Post
    • I'm in Vancouver, and updated my app on Android. Now I can't see my offers and can't find any location, even though I'm standing next to a McD location. I've contacted the app dev about the problem. Anyone else has this issue since the last update?
    • Report Post
    • rocket96 wrote:
      Oct 26th, 2017 2:12 pm
      I'm in Vancouver, and updated my app on Android. Now I can't see my offers and can't find any location, even though I'm standing next to a McD location. I've contacted the app dev about the problem. Anyone else has this issue since the last update?
      Same here, I get a flash of "New mobile order" screen and the Deals box over takes it and the jumping fries just keeps on jumping!!!!!!!!!!!!!!!!!!!

      You can get to your offers by tapping on the upper left corner, the menu and select offer.
    • Report Post
    • Nope, it says that it can't find any offer for me or nearby (location). I'm still logged in with my postal code in it.
    • Report Post
    • This only works in 3 cities right now - Edmonton, Hamilton and Quebec City if anyone is confused.
    • Report Post