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Bell Increasing Prices for Internet, TV and Home Phone

Bell Increasing Prices for Internet, TV and Home Phone

By Simon Hung

Bell customers will have to pay more for their services as of February 1, 2017, as the telecom giant has issued an official notice detailing an upcoming price increase to internet, TV and home phone services.

The increase varies depending on service availability and region, with the biggest price hike coming to internet subscribers. We’ve detailed the affected services and extra monthly costs below.

  • Internet (all tiers, excluding Dial-up and High Speed LD bundle) - $5.00 increase
  • Fibe TV (all packages, excluding Starter) - $3.00 increase
  • Satellite TV (all packages, excluding Starter) - $3.00 increase
  • Home phone (all packages) - $2.51 increase

In what feels like Canada’s most unpopular annual tradition, Bell has attributed the price increase to higher operating costs and an investment of $3.5 billion to upgrade and maintain their network infrastructure. The company also noted a 40% increase in network traffic and listed a number of recent innovations including 4K broadcasts, fibre-to-the-home internet and updated apps.

The timing of this move is ironic, as many independent ISPs have recently cut prices and increased bandwidth thanks to a recent CRTC ruling. If you’re looking to save on internet, leaving Bell for a third-party provider could save you a lot of money in the long run.

If you’re with Bell, let us know if this news will prompt you to switch to another provider. Be sure to also visit our Ongoing Deals forum, where you can find a number of telecom deals found by our forum members!

39 Comments

    • :facepalm:

      Thank God I don't have to deal with a national company or local reseller!
    • Report Post
  • Gee
    • Everyone should just dump Bell

      Hit them where it hurts and not take it up the arse.
    • Report Post
    • Telus has taken a new approach to increasing prices, which is to reduce discounts for bundling. It's currently $5 off per service if you subscribe to two or more. However, that discount will be reduced to $3 off soon.
    • Report Post
    • rabbit wrote: Telus has taken a new approach to increasing prices, which is to reduce discounts for bundling. It's currently $5 off per service if you subscribe to two or more. However, that discount will be reduced to $3 off soon.
      Telus is a bit late in the game for that approach. Bell has already done that!
    • Report Post
    • Go Teksavvy! My plan got dropped by $10, I'm happy.
    • Report Post
    • I had been considering staying with Bell as they did have good speeds and I've never had downtime. The prices have been continually going up almost every month it seems though. With another $5 a month on it I will definitely be switching to Eastlink or City Wide (Atlantic Province). I REALLY wish they had more competition here. It's BS.
    • Report Post
    • I had cancelled all Bell services in 2014, both Internet and TV, and never look back. I hate their frequent price increases.
    • Report Post
    • Did the title of this thread change or am I imagining things....
    • Report Post
    • So I just tried to cancel my Bell Internet to get TekSavvy, but keep my Bell Fibe because... programming. And Rogers service sucks in my building (had a tech guy there every couple of months).

      Bell tells me they can't cancel my internet without cancelling my Fibe for technical reasons (apparently the internet facilitates the Fibe)!!!? What!?!?

      Sidenote: Every suite in My building just got fitted with these special devices on the wall that they told us was for Bell Fibe capabilities. Does anyone know if these can be used instead of the internet, so I can partially free myself from Bell's price gauging???
    • Report Post
    • So I just tried to cancel my Bell Internet to get TekSavvy, but keep my Bell Fibe because... programming. And Rogers service sucks in my building (had a tech guy there every couple of months).

      Bell tells me they can't cancel my internet without cancelling my Fibe for technical reasons (apparently the internet facilitates the Fibe)!!!? What!?!?

      Sidenote: Every suite in My building just got fitted with these special devices on the wall that they told us was for Bell Fibe capabilities. Does anyone know if these can be used instead of the internet, so I can partially free myself from Bell's price gauging???
    • Report Post
    • CurtisM317618 wrote: So I just tried to cancel my Bell Internet to get TekSavvy, but keep my Bell Fibe because... programming. And Rogers service sucks in my building (had a tech guy there every couple of months).

      Bell tells me they can't cancel my internet without cancelling my Fibe for technical reasons (apparently the internet facilitates the Fibe)!!!? What!?!?

      Sidenote: Every suite in My building just got fitted with these special devices on the wall that they told us was for Bell Fibe capabilities. Does anyone know if these can be used instead of the internet, so I can partially free myself from Bell's price gauging???
      Isn't Fibe TV satellite or is it internet based now ?
      Some satellite receivers require internet to upgrade firmware or provide EPG etc...
      Your building might be converting to FTTH(Fiber Optics) which at this time only BHell can provide as 3rd party ISPs like Teksavvy are shut out from competing in this category.

      Do the jacks look something like this ?

      Image
    • Report Post
    • CRTC had to approve these increases blame them as well
    • Report Post
    • Stryker14 wrote: I had been considering staying with Bell as they did have good speeds and I've never had downtime. The prices have been continually going up almost every month it seems though. With another $5 a month on it I will definitely be switching to Eastlink or City Wide (Atlantic Province). I REALLY wish they had more competition here. It's BS.
      Seriously? 5 years of RFD experience, and you think it is okay?
      This is their BS practice for all this time. Should have switched a lot earlier
    • Report Post
    • I'm a new customer so I could take advantage of a promo, and got this three service package from Bell for $118 per month (plus any minor price increases), on a 2 year contract:

      Fibe Gigabit Ethernet with unlimited 1000/100 service
      Home Hub 3000 Gateway (built in 4-hour battery, 802.11ac)

      Good TV package
      One add-on channel ($7)
      HBO/TMN for 1 year
      4K PVR
      1 additional wireless HD receiver
      Another additional wireless HD receiver for 1 year

      Home phone lite

      The Gigabit internet is $76, the Good TV is $32 + $7 for the extra channel = $39, and the Home phone is a freebee at 1 cent per month. There is also a bogus $3 digital service fee. Total $118.

      After the one free year I will cancel HBO/TMN. The second extra wireless receiver will be charged at $7 per month after the first year. Not sure if I will keep that third box because I rarely watch on that third TV. I do expect Bell to raise the prices 5-10% over the course of 2 years, so by the end of the 2-year contract it might be as high as $130 (not counting HBO/TMN and the 3rd TV box).

      However, after the two year contract is up, the prices will likely double. At that point I will negotiate with retentions. If they can't give me a good deal, I'll just leave.
      CurtisM317618 wrote: So I just tried to cancel my Bell Internet to get TekSavvy, but keep my Bell Fibe because... programming. And Rogers service sucks in my building (had a tech guy there every couple of months).

      Bell tells me they can't cancel my internet without cancelling my Fibe for technical reasons (apparently the internet facilitates the Fibe)!!!? What!?!?

      Sidenote: Every suite in My building just got fitted with these special devices on the wall that they told us was for Bell Fibe capabilities. Does anyone know if these can be used instead of the internet, so I can partially free myself from Bell's price gauging???
      EdT586 wrote: Isn't Fibe TV satellite or is it internet based now ?
      Some satellite receivers require internet to upgrade firmware or provide EPG etc...
      Your building might be converting to FTTH(Fiber Optics) which at this time only BHell can provide as 3rd party ISPs like Teksavvy are shut out from competing in this category.
      Fibe TV is IPTV, and runs on their fibre optic internet backbone. Yes, Bell had (and still has) satellite TV, but AFAIK it has never been called Fibe. Fibe is a Bell brand that refers to their fibre optic delivery. In the past it referred to mainly VDSL2 with FTTN technology. Nowadays they're pushing FTTH, even for regular detached homes in the city.

      Obviously I will be getting FTTH, since my service with be Gigabit. Bell's VDSL2 maxes out at 50 Mbps. Note that I am not in a condo building. I am in a detached home in a quiet Toronto neighbourhood.

      Curtis, the reason you need internet is because Fibe TV simply won't work without it. The same modem provides the internet and TV service.
    • Report Post
    • rick.reeve1@gmail.com wrote: CRTC had to approve these increases blame them as well
      No they don't. The CRTC has nothing to do with what Bell charges their own customers, they only regulate the wholesale rates that IISP's pay to the incumbents.
    • Report Post
    • CurtisM317618 wrote: So I just tried to cancel my Bell Internet to get TekSavvy, but keep my Bell Fibe because... programming. And Rogers service sucks in my building (had a tech guy there every couple of months).
      Same thing here, canceled home phone and internet but was going to go down to basic tv, Bell told me I can't keep TV - screw them, I just got an antenna put up and get 25+ channels.
    • Report Post
    • EugW wrote: Fibe Gigabit Ethernet with unlimited 1000/100 service
      ...
      The Gigabit internet is $76...
      Wait, Bell FTTH GB Fiber is only $76? and unlimited? Is this a deal or something? If so, no point going 3PL, just go Bell.
    • Report Post
    • LongLiveRFD wrote: Wait, Bell FTTH GB Fiber is only $76? and unlimited? Is this a deal or something? If so, no point going 3PL, just go Bell.
      Yeah, that makes no sense. I was on a trial gigabyte program in my area and it was $75 for a year while they got it up and running. Now it's $135 a month and I have ftth. I'll switch to bell for that price!
    • Report Post
    • FYI, the reason you can't keep Fibe TV without internet is because Fibe TV is IPTV (i.e. Internet TV).
    • Report Post
    • LongLiveRFD wrote: Wait, Bell FTTH GB Fiber is only $76? and unlimited? Is this a deal or something? If so, no point going 3PL, just go Bell.
      Bell gigabyte fibe is $150 a month according to the rep I just talked to. They cannot find the promo package that EugW was talking about. The good TV is $52 plus the add on, the home phone lite is $42 so the total is around $255ish, $285 with tax. What is that, a 60% discount???
    • Report Post
    • kr0zet wrote: Bell gigabyte fibe is $150 a month according to the rep I just talked to. They cannot find the promo package that EugW was talking about. The good TV is $52 plus the add on, the home phone lite is $42 so the total is around $255ish, $285 with tax. What is that, a 60% discount???
      Yeah, pretty much.

      The promo price I have for Gigabit is $99.95 (even though regular is $150) minus a $24 discount.
      The price I have for Good TV is $56.95 minus a $25 discount, and minus a $7 bundling discount. ($56.95 is the Feb. 1 price, which is what I was quoted. Not the older lower price.)
      The price I have for Home phone Lite is $41.45 minus a $41.44 discount, so it's effectively free.
      And then there is a $3 digital service fee.

      Total ~$104 before tax, so yeah a HUGE discount. I'm happy. Then I have a few add-ons on top of that bringing the price up a bit, but it's still below $120 before tax.

      There is a thread on how to get it in the Ongoing Deal Discussion forum, but it's for new customers, not existing ones. Note, some people haven't gotten quite as good of a deal, but a few people have gotten an even better deal, so YMMV. However, if you're an existing TV or internet customer, you won't get this deal. Note, because of some of my add-ons, I do have to pay a $50 installation fee, but others have been able get the entire install fee waived as well.

      BTW, it's Gigabit, not Gigabyte.
    • Report Post
    • EugW wrote: Yeah, pretty much.

      The promo price I have for Gigabit is $99.95 (even though regular is $150) minus a $24 discount.
      The price I have for Good TV is $56.95 minus a $25 discount, and minus a $7 bundling discount. ($56.95 is the Feb. 1 price, which is what I was quoted. Not the older lower price.)
      The price I have for Home phone Lite is $41.45 minus a $41.44 discount, so it's effectively free.
      And then there is a $3 digital service fee.

      Total ~$104 before tax, so yeah a HUGE discount. I'm happy. Then I have a few add-ons on top of that bringing the price up a bit, but it's still below $120 before tax.

      There is a thread on how to get it in the Ongoing Deal Discussion forum, but it's for new customers, not existing ones. Note, some people haven't gotten quite as good of a deal, but a few people have gotten an even better deal, so YMMV. However, if you're an existing TV or internet customer, you won't get this deal. Note, because of some of my add-ons, I do have to pay a $50 installation fee, but others have been able get the entire install fee waived as well.

      BTW, it's Gigabit, not Gigabyte.
      Not a bell customer, that was the second post in this thread and the rep on the phone still couldn't come within $50 of your price. Congrats on your superb negotiation skills. And I'll be sure to fix that pesky autocorrect on my mobile for gigabit. :thumbsup:
    • Report Post
    • kr0zet wrote: Not a bell customer, that was the second post in this thread and the rep on the phone still couldn't come within $50 of your price. Congrats on your superb negotiation skills. And I'll be sure to fix that pesky autocorrect on my mobile for gigabit. :thumbsup:
      You need to read the thread I mentioned in the other forum. This deal will not be offered to you by most of the reps. I too tried calling a couple of times and it was useless. Then I read the thread, and that's when I was able to get the deal.
    • Report Post
    • EugW wrote: You need to read the thread I mentioned in the other forum. This deal will not be offered to you by most of the reps. I too tried calling a couple of times and it was useless. Then I read the thread, and that's when I was able to get the deal.
      What would be the set of keywords to hit up that thread on top search result:) Thanks.
    • Report Post
    • Bhell is for suckers and Kevin O'Leary.
    • Report Post
    • This only effects a couple of provinces. Thanks for posting it on the main page
    • Report Post
    • Bell has to pay for the infrastructure maintenance/upgrade. Not to mention the big 2020 plan the CRTC has for Canada...

      But Bell rather make the consumer pay and get $$ from the government
    • Report Post
    • In other news... water is wet.
      Full story at 11.
    • Report Post
    • Dont have any other option in Oakville so have to stay with them.
    • Report Post
    • EugW wrote: I'm a new customer so I could take advantage of a promo, and got this three service package from Bell for $118 per month (plus any minor price increases), on a 2 year contract:

      Fibe Gigabit Ethernet with unlimited 1000/100 service
      Home Hub 3000 Gateway (built in 4-hour battery, 802.11ac)

      Good TV package
      One add-on channel ($7)
      HBO/TMN for 1 year
      4K PVR
      1 additional wireless HD receiver
      Another additional wireless HD receiver for 1 year

      Home phone lite

      The Gigabit internet is $76, the Good TV is $32 + $7 for the extra channel = $39, and the Home phone is a freebee at 1 cent per month. There is also a bogus $3 digital service fee. Total $118.

      After the one free year I will cancel HBO/TMN. The second extra wireless receiver will be charged at $7 per month after the first year. Not sure if I will keep that third box because I rarely watch on that third TV. I do expect Bell to raise the prices 5-10% over the course of 2 years, so by the end of the 2-year contract it might be as high as $130 (not counting HBO/TMN and the 3rd TV box).

      However, after the two year contract is up, the prices will likely double. At that point I will negotiate with retentions. If they can't give me a good deal, I'll just leave.



      Fibe TV is IPTV, and runs on their fibre optic internet backbone. Yes, Bell had (and still has) satellite TV, but AFAIK it has never been called Fibe. Fibe is a Bell brand that refers to their fibre optic delivery. In the past it referred to mainly VDSL2 with FTTN technology. Nowadays they're pushing FTTH, even for regular detached homes in the city.

      Obviously I will be getting FTTH, since my service with be Gigabit. Bell's VDSL2 maxes out at 50 Mbps. Note that I am not in a condo building. I am in a detached home in a quiet Toronto neighbourhood.

      Curtis, the reason you need internet is because Fibe TV simply won't work without it. The same modem provides the internet and TV service.

      I just got something similar to this, from a door to door bell sales rep.

      Gigabyte Fibe Internet, BETTER TV, lite Phone ---- but I only have 1 receiver for tv (4k pvr).
      And I only get 2 months of HBO --- all for $100+Tax.

      It was worth cancelling my rogers for this :)
    • Report Post
    • Noobcamper wrote: FYI, the reason you can't keep Fibe TV without internet is because Fibe TV is IPTV (i.e. Internet TV).
      No, IPTV means Internet Protocol TV. Your TV signal never goes on the public Internet, it is delivered on Bell's private network.

      Fibe TV to be offered without the need of Fibe Internet in Q1 2017 http://www.bce.ca/news-and-media/releas ... rly-2017-1
    • Report Post
    • tdotcbc84 wrote: I just got something similar to this, from a door to door bell sales rep.

      Gigabyte Fibe Internet, BETTER TV, lite Phone ---- but I only have 1 receiver for tv (4k pvr).
      And I only get 2 months of HBO --- all for $100+Tax.

      It was worth cancelling my rogers for this :)
      Awesome. You got the BETTER deal. I should have pushed harder for the Better plan, but I'm happy enough with I got. What is your invoiced pricing for Better TV, and what discount? The reason your deal is better is not just because you got the Better plan but because even if you got two more HD receivers, it would only be $114. I'm paying $118 for that but with the lower TV package. But at least I get the full year of HBO, which is perfect for me so I can watch Game of Thrones this spring.
    • Report Post
    • That's great news as a Bell shareholder with zero Bell products. Everyone is bitching they'll leave Bell..just like last time they hiked the price...and the time before that...and the time before that. They're not going anywhere...I'm convinced the average Canadians secretly likes getting it in the arse but telling everyone they hate it.
    • Report Post
    • People just don't realize that all 3 CEOs sleep in the same bed each night. Whoever did a better job gets to be the boss and begin the changes on the market and then everyone else follows suit.
    • Report Post
    • Cas77 wrote: That's great news as a Bell shareholder with zero Bell products. Everyone is bitching they'll leave Bell..just like last time they hiked the price...and the time before that...and the time before that. They're not going anywhere...I'm convinced the average Canadians secretly likes getting it in the arse but telling everyone they hate it.
      Not me. I left years ago and never looked back.
    • Report Post
    • $97.00
      50 / 50 unlimited bandwidth. I'm quite happy. Go Bell!
    • Report Post
    • My advice:

      You are not techy at all: go to costco, buy an ooma, try if you like it. if not return it. If yes, pay for a year. It's 100$/year for premium (plus tx).

      You're a bit techy. There are other IP phone options for cheaper than ooma.

      For internet: there's much better options than bhell.
    • Report Post
    • My advice:

      You are not techy at all: go to costco, buy an ooma, try if you like it. if not return it. If yes, pay for a year. It's 100$/year for premium (plus tx).

      You're a bit techy. There are other IP phone options for cheaper than ooma.

      For internet: there's much better options than bhell.
    • Report Post