STEAM How to Buy the Steam Deck in Canada How to Buy the Steam Deck in Canada!

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Take your Steam library anywhere you go with the latest device from Valve, because they're ramping up Steam Deck production for September-December 2022.

In Canada, the Steam Deck is only available through Steam and we've listed the Canadian pricing for each configuration – a Steam account is required to purchase, along with a $5.70 reservation fee.

Steam Deck reservations have been fulfilled very slowly ever since its February 2022 launch, but Valve has made a commitment to ship orders much faster ahead of the holiday season. For reference, the Steam Deck has received mostly positive reviews, with praise for its competitive price, performance and user-friendly approach to repairability. On the other hand, most criticism has been directed at the Steam Deck's underwhelming battery life and some software glitches.

Originally unveiled in July 2021, the Steam Deck is a handheld gaming device with a 7" touchscreen, AMD Zen 2-based APU, 16GB of RAM and built-in controls. The device is capable of playing thousands of games via Steam, with over 2000 games verified to work on the device and more to be added in the future.

The Steam Deck qualifies for free shipping in Canada and there's a limit of one Steam Deck reservation per Steam account. You will not be charged the full price after reserving – once stock is available to ship, you will receive an invitation via email to confirm your purchase and choose a payment method.

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  • cloak
    • The unit price on the receipt was $678.07 USD (the regular price of a 512GB model is $649 USD). Prior to this, some people were saying that they had to pay another $100 or so prior to delivery. I will keep my fingers crossed. :)
      Shouldn't need to pay anything extra
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  • Sarc
    • it should be only tax paid up front unless they make a mistake and charge duty

      for those that have the deck, was tracking really slow to update from carol steam?
      It took 3 business days for it to get to me. Their tracking doesn't have a lot of detail. Carol Stream to Memphis then a bunch of updates (sorting, customs, out for delivery, etc.) the day it showed up.
    • Report Post
  • ryanrudolf
    • it should be only tax paid up front unless they make a mistake and charge duty

      for those that have the deck, was tracking really slow to update from carol steam?
      once i got tracking number it only took 2 days for deck to show up in my doorstep.
    • Report Post
  • ryanrudolf
    • The unit price on the receipt was $678.07 USD (the regular price of a 512GB model is $649 USD). Prior to this, some people were saying that they had to pay another $100 or so prior to delivery. I will keep my fingers crossed. :)
      sounds about right. i paid 799cad + 13% tax on mine.
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  • markj
    • it should be only tax paid up front unless they make a mistake and charge duty

      for those that have the deck, was tracking really slow to update from carol steam?
    • Report Post
  • Broli's Mom
    • Taxes are included when paying Valve. That's the import fees in your receipt.
      The unit price on the receipt was $678.07 USD (the regular price of a 512GB model is $649 USD). Prior to this, some people were saying that they had to pay another $100 or so prior to delivery. I will keep my fingers crossed. :)
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  • Sarc
    • This is odd. I just received my SD and I didn't have to pay any taxes or duties. I wonder if FedEx will be sending me a bill in the coming weeks. My SD was caught up in the carrier delay that Steam posted about a couple of weeks back.
      Taxes are included when paying Valve. That's the import fees in your receipt.
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  • Broli's Mom
    • This is odd. I just received my SD and I didn't have to pay any taxes or duties. I wonder if FedEx will be sending me a bill in the coming weeks. My SD was caught up in the carrier delay that Steam posted about a couple of weeks back.
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  • Redmask
    • Good tip about the framerate! I globally set mine to 40 and that's probably the reason why it was stuttering when I tried a SNES game.
      Yeah that's exactly the problem. I was getting sound artifacts and stuttering in every emulator and I knew something was up, realized I had left my power profile settings the same and changed them to 60/60/unlocked then it was totally fine. I am super impressed with the RDNA2 APU in this thing, it was chunking through everything I threw at it until I hit the Switch era.
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  • Sarc
    • That's basically what I do but they're still cumbersome to hit reliably. They needed to be rounded off or ridged in some way, I don't know why they made them almost entirely flat. Oh well, a good change for a 2.0 revision which I hope comes at some point.

      Anyone else who is into emulators - make sure you do not limit the refresh or framerate when using them, they act super weird when limited to 45. Also make sure you take the time to bind the back buttons for save state and reload, super handy!

      Having a blast with my Steam Deck. Battery life is a bummer but it's also good in limiting my gaming sessions. Need to look into a power bank soon, anyone have a recommendation?
      Yeah, I guess Valve thought that those buttons wouldn't be used so much and didn't want users to accidentally press them. I think they underestimated how much users would want to open up the performance settings or use shortcuts for mousing, zooming, etc. It's so surprising to see first-time Linux users interested in learning more and configuring the system so much. It surely is a device that has awakened the tinkerer in many.

      Good tip about the framerate! I globally set mine to 40 and that's probably the reason why it was stuttering when I tried a SNES game.

      I've seen a lot of recommendations for the Anker power bank. Although, I think anything that can output 45W minimum is required to charge while playing.
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  • Redmask
    • It might help to find the Steam and Settings buttons by using the trackpads as a reference point.
      That's basically what I do but they're still cumbersome to hit reliably. They needed to be rounded off or ridged in some way, I don't know why they made them almost entirely flat. Oh well, a good change for a 2.0 revision which I hope comes at some point.

      Anyone else who is into emulators - make sure you do not limit the refresh or framerate when using them, they act super weird when limited to 45. Also make sure you take the time to bind the back buttons for save state and reload, super handy!

      Having a blast with my Steam Deck. Battery life is a bummer but it's also good in limiting my gaming sessions. Need to look into a power bank soon, anyone have a recommendation?
    • Report Post
  • markj
    • Sending emails to those who have reserved is one thing, the resumption of shipping to Steam Decks to Canada is another. :(
      just got my shipping email (paid 9/28), delivery set to 10/5! seems like valve is good with canada orders now...
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  • Broli's Mom
    • I finally received my shipping email. It is scheduled for delivery this Tuesday (currently in Illinois) aling with the nreal Air that I ordered from Amazon Japan.
    • Report Post
  • Sarc
    • It might help to find the Steam and Settings buttons by using the trackpads as a reference point.
    • Report Post
  • Redmask
    • I got mine early!!! It was sitting on the porch when we got home, kudos to Fedex. Took about 15 minutes to update and then I was off to the races. Going to take a few videos on the weekend but first impressions:

      - It looks huge but is surprisingly comfortable and light to hold
      - Thumbsticks are OK but not as good as the Dualsense or Elite Series controllers
      - D-pad is excellent, haptic pads are awesome
      - Steam button and Settings buttons need to be ridged, they are hard to find with muscle memory as they sit too flush with the surface of the deck
      - Surprising amount of games work with it, like I tried about 15 random games from my library and all were fine, even the unverified ones
      - The overall experience is very polished and slick for the most part
      - Formatted MicroSD card and set the internal storage as "Favorite" for installations
      - Loads of tweaking options and overlay info levels are cool

      It was pretty nuts to be sitting on the patio last night playing Elden Ring! The Deck strikes a great balance as it has the ability to go really crazy with tweaking but also a fairly polished, hands off interface for those that aren't interested. I grew up with Linux and work with FreeBSD daily so I was farting around quite a bit last night, already got EmuDeck setup too. Anyways I'm already loving it and realizing that I could play a ton of games just solely on this and then go back to the gaming PC for the stuff like Warhammer III.

      I'll write up more thoughts later. Haven't had time to test Steam Link with it or run any of the emulators/etc.
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  • Sarc
    • Sending emails to those who have reserved is one thing, the resumption of shipping to Steam Decks to Canada is another. :(
      I think they are sending out emails again because they are prepared to fulfill the orders. But good point about the actual shipping still being slow. Their shipping partner probably caught up with the backlog or figured out their process and can resume fulfilling new orders. It'll still be slow at least for a little bit while they catch up on all the Canadian emails that should have gone out.
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  • gabriel91
    • Received mine yesterday, love it so far.
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  • Broli's Mom
    • Sending emails to those who have reserved is one thing, the resumption of shipping to Steam Decks to Canada is another. :(
    • Report Post
  • markj
  • Redmask
    • I bought this adjustable stand to use in lieu of a kickstand but I might see about getting something 3D printed. Fedex is going to have it here on Monday, stoked!
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  • coriolis
    • I stopped using the Jsaux case, not because I dislike it but I like the feel on the Deck without a case.

      A built in kickstand really would of been nice
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  • Stormflurry
    • If you have purchased a Killswitch, check your email. dbrand just announced that they found an issue with the magnet on the kickstand. The magnet effects certain fans used in the SD and will change the kickstand from a magnetic mount to a mechanical mount.
      That’s good to know. I will keep it and not use the kickstand since it’s easier to travel with for quick gaming sessions than using the official case.
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  • Broli's Mom
    • If you have purchased a Killswitch, check your email. dbrand just announced that they found an issue with the magnet on the kickstand. The magnet effects certain fans used in the SD and will change the kickstand from a magnetic mount to a mechanical mount.
    • Report Post
  • Stormflurry
    • Dbrand kill switch and travel cover combo just came in. It’s very grippy.
    • Report Post
  • hshot_rooke
    • After 3 flights since getting the Deck, its pretty great to have along. I never had a Switch, so I have no experience with that, but I find my game preferences usually are on PC.

      I can say, a good battery bank and a good wall charger (I have a 65w one with 2x USB and 2x USB-C) has been helpful. Also, the stock Deck case is fine, but I do wish there was a slimmer hard case, it does take up more space than I'd like but still very tolerable.
      Yeah, agreed, the deck is great, just need a 65W wall charger and a longer USB-C cord. I hear you about the slimmer hard case. I got the Spigen hard case and regret it. It's MASSIVE.
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  • Sarc
    • I mean, I understand delays but they took my Paypal payment like 11 business days ago. Apparently it's just sitting in Tennessee waiting to be shipped :(

      Ah well, first world problems!
      I know what you mean. I got my order email a week before I'd go travelling for a week. It shipped midway through my travel and nobody was home to accept the package. Secretly, I wanted more of a delay. 😅 It arrived the day after I got home though!

      Once your deck starts moving, it'll be pretty fast! It's two-day shipping so you might get it by Friday. Although, I got my tracking on a Wednesday and it was picked up Thursday. Delivery was Monday. Worked for me but hoping your package arrives Friday so you have the weekend to play with configure it!
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  • Redmask
    • Proof that the squeaky wheel gets the oil:
      We're preparing your items to ship.
      Tracking information has been created and is attached below. The tracking numbers may not be active until your packages have been transferred to the shipping carrier for delivery.
      😁

      Super stoked!
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  • Broli's Mom
    • I'm in the same boat. Initially, I was hoping to have my SD for my long haul flight later this year, but as production started to ramp up and supply chain issues cleared up, December quickly became September and I even started buying accessories for the SD - 1TB microSD card, Gulikit replacement joysticks, 1TB NVME drive and a dbrand Killswitch. With the exception of the Killswitch and the SD, I have everything in my possession ready to go, ready for to install. Now, more waiting because of the shipping delay. Oh well, first world problems. :)
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  • Redmask
    • I mean, I understand delays but they took my Paypal payment like 11 business days ago. Apparently it's just sitting in Tennessee waiting to be shipped :(

      Ah well, first world problems!
    • Report Post
  • Sarc
    • yep im at 100% and should have got my order email today but because of this canada only delay we will wait longer now...weird that its only for canadian orders and no other area where valve ships tbh...at least it does say 'very temp pause'...
      That sucks but I think they didn't want to send out order emails and not be able to fulfill them immediately. I had to wait 10 days after payment before they shipped. It sounded like it increased so the only option is to pause orders. Whoever they got to prepare the Canadian packages needed to scale up to the amount of orders coming in. It's likely all the paperwork they have to do. Mine had paperwork attached to it for customs so I think they didn't realize doing that for every package is a bottleneck.

      It could be worse though... I think EU is bottlenecked by shipments arriving to the distribution centre. Some order days, it seems like it moves very little and I don't think it's because of increased order volume since the other regions don't hit snags so badly like that.
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  • markj
    • Blargh - "Our distributor has hit a processing backlog for orders to Canada. We are actively working through the issue and will ship your order as soon as we can. You will receive an email with tracking information once your order ships."

      I didn't want it and they were ready to send it, now it's the opposite :(

      I hate when all of your accessories arrive before a device does.
      yep im at 100% and should have got my order email today but because of this canada only delay we will wait longer now...weird that its only for canadian orders and no other area where valve ships tbh...at least it does say 'very temp pause'...

      https://twitter.com/OnDeck/status/15730 ... tpJkA1d3zw
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  • Redmask
    • Blargh - "Our distributor has hit a processing backlog for orders to Canada. We are actively working through the issue and will ship your order as soon as we can. You will receive an email with tracking information once your order ships."

      I didn't want it and they were ready to send it, now it's the opposite :(

      I hate when all of your accessories arrive before a device does.
    • Report Post
  • markj
    • Anybody look at the Aya Neo ? The below comparison with the Deck from Digital Foundry is quite interesting. And it makes me wish Valve would launch an OLED version of the Deck with a CPU with more cores. Maybe the Deck 2...

      https://www.youtube.com/watch?v=aei6_e5k4so
      i was actually looking at buying a low end air model but the 64gb deck was only $150 more. i agree that an oled screen is something missing from the deck!
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  • Sarc
    • Anybody look at the Aya Neo ? The below comparison with the Deck from Digital Foundry is quite interesting. And it makes me wish Valve would launch an OLED version of the Deck with a CPU with more cores. Maybe the Deck 2...
      My impression is that it's better value going with the Steam Deck, especially for those that get the 64GB and upgrade the storage. I've heard that the Aya runs pretty hot too but I think that's a given with these handheld PC's. I think some of the hype with Steam Deck is the partnership with iFixit. People are getting parts already to repair or even upgrade the thumbsticks. Some even hope that there will be an OLED screen upgrade but, if someone makes the part, I think it's not worth doing that upgrade because it ruins the Deck's great price.

      An OLED screen would certainly look great but I think the screen is pretty good already. I think at the Deck's price that sacrificing contrast in dark scenes is a good trade-off. Maybe Valve does add it for the next hardware revision but that's probably going to be a while. It's pretty funny that we're all thinking of what upgrades would be in the next version and Valve is just catching up with orders.
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  • Exas
    • I have an extra 64GB coming tomorrow if anyone wants to buy at cost. Pickup in Kennedy/Bur Oak area in Markham. I bought for a friend but he flaked.
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  • Niklasky
    • Anybody look at the Aya Neo ? The below comparison with the Deck from Digital Foundry is quite interesting. And it makes me wish Valve would launch an OLED version of the Deck with a CPU with more cores. Maybe the Deck 2...

      https://www.youtube.com/watch?v=aei6_e5k4so
    • Report Post
  • Sarc
    • Its getting to the point you dont really have to wait much to get one from Valve. I pre-ordered Sept 1, 2022 and its looking like Ill be getting the deck possibly in first week of Oct. Very soon, its going to be almost instant buy and not preorder if Valve keeps up the pacing!
      Definitely the way to go. I reserved Feb. 28th and was able to order by Sept. 5th. They're now sending out order emails to people that ordered in late July (256GB). Thursday's batch will likely cover to last week of August. I think they'll catch up on the backlog after 1st week of October. Anyone that reserves now until the end of the year will probably get their Deck in Q4. They're sending out so many that shipping to Canada has been backlogged. So expect a Deck to ship about two weeks after payment.

      For those that are thinking about using this as a replacement for a gaming laptop, there are pros and cons. The Deck is definitely more portable and can play a lot of games well. Some cons that I've encountered is it requires endless configuration and tweaking. If you're not comfortable with Linux or even a PC gamer, there will be things to learn and get used to. Consider connecting a keyboard for configuring things or get used to using the virtual keyboard with the touchpads (use both to control their respective side). Also, buy games through Steam if possible because the integration is much better and you can easily tell how well the game works based on the Deck rating. Just because a game is listed in ProtonDB as working, it depends where you purchase the game.

      I just configured Stellaris and Fallout Tactics that come from GOG. Both had significant issues and took a lot of figuring it out how to get it to work from Gaming Mode. There's not a lot of info available on how to configure a game, just that it works in Linux or works on the Deck.

      Stellaris is natively supported but I had trouble getting the Paradox launcher working. Lutris and Heroic can both install it but it wasn't the greatest experience. BoilR can automatically add the game to Steam but it wouldn't work. I had to manually add the game (specify dowser as the file to execute).

      Fallout Tactics also has a launcher and Steam wouldn't load it with certain Proton versions. Proton 7.0 seemed to work best but then it wouldn't load the intro video and crash. I had to add BOS.exe manually to Steam and that seemed to work. Once it was working, the controls weren't set up at all. No community configurations were found. I had to set up something myself and I'd rather be playing than configuring.

      Other games seemed to work pretty well. Some have pretty good input configs but it's still more complicated than what a gamer may be used to. If a game doesn't support the gamepad then you have to learn how to play the game differently. It's weird when you don't know the controls and have to refer to the input layout over and over. I tried The Witcher 3 that I hadn't touched in years and it was easy to pick up again because it shows the controls on screen.

      I had one hardware problem where the right trigger wasn't calibrated. It kept thinking it was partially pressed, which triggers input in some games (Aperture Desk Job). I had to run trigger_cal in Desktop Mode to calibrate the trigger. Tutorials helped with this but SteamOS seems to have changed and doesn't allow you to execute it. So you either set up a user with permission to do that or you copy the file to your home directory to execute.

      The software is a bit rough on the edges. Sometimes you press back endlessly after exiting a game because you kept looking at the control layout. There are other quirks like viewing game info and backing out but not being able to select a game until switching game collections. Or you try to use the virtual keyboard and it doesn't type or you can't move the cursor (might be fixed in beta). Or you switch to Desktop Mode and input doesn't work for a several seconds. Hopefully, Valve irons out all the issues but it's something to think about if you're excited about using the Deck. It's really focused on a good experience within Gaming Mode.

      Oh, my fan is also pretty quiet.
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  • Redmask
    • I ended up deciding to get mine after all so my 512GB model is coming next week. Pretty excited, going to grab EmuDeck and install a bunch of JRPGs as it looks like there are a ton that are compatible.
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  • markj
    • What should I be on the look out for if I buy a used one? By used, I mean an unopened one. There a 256GB model close to me. I've looked at a Deck for months now. Fly a lot, work away and stay in camp. Would work well for me if the games I play work on it.
      Its getting to the point you dont really have to wait much to get one from Valve. I pre-ordered Sept 1, 2022 and its looking like Ill be getting the deck possibly in first week of Oct. Very soon, its going to be almost instant buy and not preorder if Valve keeps up the pacing!
    • Report Post
  • 16hypen3sp
    • What should I be on the look out for if I buy a used one? By used, I mean an unopened one. There a 256GB model close to me. I've looked at a Deck for months now. Fly a lot, work away and stay in camp. Would work well for me if the games I play work on it.
    • Report Post

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