RedFlagDeals.com RedFlagDeals.com: How to Get a Refund for Cyberpunk 2077 on PlayStation 4 and Xbox One How to Get a Refund for Cyberpunk 2077get this deal
Cyberpunk 2077 has been one of the most-anticipated video games of 2020, but while the open world RPG has been praised for its story and graphics (on high-end PC hardware), the game has received harsh criticism for its poor performance on previous-generation consoles like the PlayStation 4 and Xbox One.
What should have been an amazing gaming experience has quickly become a disaster, as reviewers have noted that the game is virtually unplayable on PS4 and Xbox One, with frame rates dipping to as low as 10 FPS and a litany of bugs throughout the game environment.
On December 17, Sony announced that Cyberpunk 2077 would be pulled from the PlayStation Store and will be offering refunds for gamers who purchased the title digitally – an unprecedented move for a AAA game that reflects just how poorly the game performs on PlayStation 4 consoles. The next day, Microsoft followed suit and announced that they would be expanding their digital return policy and offer refunds to unsatisfied owners of the game on Xbox One.
Owners of physical copies may have some difficulties, as most Canadian retailers do not accept returns of opened video games. However, Cyberpunk 2077 developer CD Projekt Red has announced that they would provide refunds to owners of physical versions if they email firstname.lastname@example.org with proof of purchase by December 21 as a one-time goodwill gesture.
- Digital copies – visit Sony's Cyberpunk 2077 Refunds page (PS4) or Microsoft's Xbox Refund page (Xbox One) to submit a refund request
- Physical copies – contact the store where you originally purchased, otherwise email email@example.com with proof of purchase before December 21
Digital refund requests will be processed within 14 days and will be refunded via the same payment method you used to purchase the game originally.
Refund requests to CD Projekt Red will be processed after December 21 and the developer will contact you directly after the submission window closes.