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Old Feb 16th, 2007, 11:57 PM   #1 (permalink)
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Default What is acceptable?

I've been waiting 2 weeks for delivery of a product from Toronto. I reside in Ottawa and paid for the item 2 weeks ago on Friday 02, 2006.

It was supposed to be overnight delivery included with the purchase price but the sender upon gettting to the post office decided it was too pricy and sent it regular mail.

It has now been 2 weeks on a purchase of more than $200 and still no item. We have exchanged several emails and Canada Post has assured me that even if someone chooses to send an item via regular post that it will have an item number and can be tracked.

Now, I don't want to claim foul but what would you do?
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Old Feb 17th, 2007, 12:06 AM   #2 (permalink)
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even regular mail has some kinda tracking unles its a 1$ envelope with no insurance then ure fudged.
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Old Feb 17th, 2007, 12:09 AM   #3 (permalink)
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Yeah I just mailed out a regular parcel to London yesterday and got a tracking number with it. I hope you have his contact info!
IMO I would post the sellers user name because two weeks is unacceptable!! 3-4 days max if regular (Toronto to Ottawa).
Good luck,

Toaster

Last edited by Toasterdude; Feb 17th, 2007 at 12:18 AM..
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Old Feb 17th, 2007, 12:15 AM   #4 (permalink)
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hmm..regular can take liek a week(read 7 business days or more depending on distance) ut never more than two.if u call canada post the ywill probably tell u to wait 30 days.still,call them
i dont know the seller,but if he screws up u can call upon for mail fraud as well
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Old Feb 17th, 2007, 12:16 AM   #5 (permalink)
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Quote:
Originally Posted by Toasterdude View Post
Yeah I just mailed out a regular parcel to London yesterday and got a tracking number with it. I hope you have his contact info!
IMO I would post the sellers user name because two weeks is unacceptable!! 3-4 days max if regular.
Good luck,

Toaster
Yes it is very unacceptable but I will give him 1 more day to provide me with a tracking number so that I can verify with Canada Post. If he refuses to provide me with an item number or claims to have not been given one or lost it then I will reveal the details.

I am in a bit of a bind because I do not know whether to go out and buy a new video card or wait until this one is resolved, one way or the other. While I am a new trader to rfd I have 100% positive feedback on ebay and playerauctions using the same name on more than 40 transactions.

I do realize Canada Post can and has lost things in the past and this is why I want to give him the benefit of the doubt. As well, he has several pos feedback on his heatware and he has kept in touch with me via pm.

However, a tracking number would be nice...
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Old Feb 17th, 2007, 12:25 AM   #6 (permalink)
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Yeah I would be concerned if you didn't get the tracking number within a couple of days. I did have an express post that I was shipping to Toronto take 5 days once.... but seems a little fishy to me. Did you get it insured?

Toaster


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Originally Posted by enviro61 View Post
Yes it is very unacceptable but I will give him 1 more day to provide me with a tracking number so that I can verify with Canada Post. If he refuses to provide me with an item number or claims to have not been given one or lost it then I will reveal the details.

I am in a bit of a bind because I do not know whether to go out and buy a new video card or wait until this one is resolved, one way or the other. While I am a new trader to rfd I have 100% positive feedback on ebay and playerauctions using the same name on more than 40 transactions.

I do realize Canada Post can and has lost things in the past and this is why I want to give him the benefit of the doubt. As well, he has several pos feedback on his heatware and he has kept in touch with me via pm.

However, a tracking number would be nice...
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Old Feb 17th, 2007, 12:30 AM   #7 (permalink)
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Quote:
Originally Posted by Toasterdude View Post
Yeah I would be concerned if you didn't get the tracking number within a couple of days. I did have an express post that I was shipping to Toronto take 5 days once.... but seems a little fishy to me. Did you get it insured?

Toaster
Based on my experiences the first $100 of insurance is covered with Canada Post and after that it is very cheap per $100, something in the order of $1-2.

I was under the assumption based on buying the item and having read the add that overnight shipping was included in the purchase price. In the end he went with regular parcel and no I have not yet been given a tracking number. He has however kept in touch so I will give him the benefit of the doubt until he has an answer regarding the tracking number.

Obviously something has gone wrong somewhere, I just do not know where things went awry. Yes the seller did not hold true to his overnight shipping in the add but it is not like he has fled the scene after getting the emt funds either.
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Old Feb 17th, 2007, 01:23 AM   #8 (permalink)
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if he doesnt have tracking then ask for a copy of the receipt,he can scan or fax it.
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Old Feb 17th, 2007, 01:25 AM   #9 (permalink)
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So it's been 2 weeks since he allegedly mailed it and even though he is keeping in touch via private messages, you still have not received tracking info? If that's the case, then you never will. What's his excuse for not providing a tracking number?
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Old Feb 17th, 2007, 01:51 AM   #10 (permalink)
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man just post all the info u have on the guy.
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Old Feb 17th, 2007, 07:53 PM   #11 (permalink)
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Here are his comments. The 'dispute' is with pcpro. You tell me what you would do...



Hey When I called Canada post they told me If the parcel had an item number for tracking its location can be traced. Unfortunately I wasn't given a tracking number with regular parcel nor have I ever been given one. You usually only get a tracking number for Xpresspost and Priority Courier. I told them I didn't have a number and asked them if there is any other possible way for me to locate where it is. They said
If the letter had no tracking service option, then unfortunately they will be unable to determine the exact reason as to why a specific parcel has been delayed or has never been received. They also told me some bull about if the item is undeliverable and so forth but I made 100% your exact name and address where on it as well as a return address. It had sufficient postage as well since I gave it directly to them at the post office after the purchase. I feel really bad because you said your in a bind now but it's really out of my hands I'm going to give Canada post another call first thing Monday morning and try again or file a complaint.


Quote:
Originally Posted by enviro61
I was able to get through to Canada Post and they said it would be no problem to track the package with the item number.

I am in a bind as I can not exactly go out and buy a new card when this one may or may not arrive.

Canada Post acknowledged that something has gone wrong in all likelihood as it should not take this long to get to Ottawa from T.O

What number were you calling at CP?

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Old Feb 17th, 2007, 08:30 PM   #12 (permalink)
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I would usually give the seller the benefit of the doubt, but in this case he seems to be stringing you along needlessly. Drawing from personal experiences, I've actually been scammed like this before. Using EMT to pay a total stranger can be extremely risky, because simply there is no recourse.

I would wait a couple more days, see what he has to say as you can't lie forever right? eventually he'll run out of good explanations to give you.

If you have any bits of his personal contact information I would hold on to those just in case.

Regardless, keep on posting your convos with him. It'll certainly help us decipher whether or not he's guilty of fraud.
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Old Feb 17th, 2007, 08:40 PM   #13 (permalink)
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The problem is the auction included overnight shipping and he decided not to send it overnight as he said it was too costly. He did not consult with me on this until after he 'sent it'.


His comments:

damn sorry man couldnt really afford the expresspost....Let me know as soon as you get it thought and we'll swap heat.

-Thanks.


Quote:
Originally Posted by enviro61
Still not arrived yet...



Quote:
Originally Posted by enviro61
Hi,

Any glitches or everything get out ok?

Thanks,

Jay


[/quote]


Originally Posted by pcpro
ok, i accept EMT
send the emt to andre.tavares03@gmail.com
And send me your address and it will be out on monday. I would call you but i will get dinged for long distance charges.

-Thanks



Quote:
Originally Posted by enviro61
I will take it. I can be reached at 613-799-9533 and can pay via emt or paypal etc.

I reside in Ottawa.

Jay
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Old Feb 17th, 2007, 08:43 PM   #14 (permalink)
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^ not such a good idea to post your phone out here, should edit it out!
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Old Feb 17th, 2007, 08:45 PM   #15 (permalink)
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^ not such a good idea to post your phone out here, should edit it out!
Work gave me a new bb so that number was dead as of last week.
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