[Other] [Merged] Telus Retention Plan..

Don't know if this was posted already but this is for existing Telus clients.

I call a week back to cancel the line and explained to them that i was going to go with Rogers. They asked me what they were offering and they would match it. This is what I got.

250 anytime
100 Long distance
Unlimited Incoming
After 6pm free
Caller display

All for $20 plus system access fee.

I think you would be able to add vm in there and they would match it too. It's just that my dad does not use VM.

My friend also did this after and I got the same deal.

it look similare to waht I have,

17.30+saf+tx

200 min
50 LD
Call display
VM basic
unlimited WE at 6PM

A long thread has been discussed about it: http://www.redflagdeals.com/forums/s...d.php?t=437912

Thanks though!

my plan is in my signature

oh man like the bajillion page thread on retention plans was hard to find

I called Telus Retentions today and the first time I got a real "witch" so I called back again and got a really good person and this is the plan I am on now for two phones.

Caller ID
Long Distance 75
Unlimited Text
200 anytime minutes
Voice Mail
Free evenings/weekends after 6pm

$17.30 + SAF + 911 + taxes

I am happy with it....

Similar to mine which I got it in winter

250 min anytime
100 min LD
ultd txt msg
ultd local incoming calls
ultd evenings/wknds @ 6
ultd telus to telus
vm3
cid
cc

$20+fees

Thanks OP, did you have to sign a contract to get this deal?

I am currently on the retention plan aswell. I was looking to save money and not many minutes..since i dont use my cell much. So my plan is 17.50+tax and no saf. Its not a bad deal for me. 20 bucks with taxes and everything.

Can anyone give me the number for Telus' retention department?

there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

Originally Posted by herc

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

If you're not on contract, you'll probably get it. They're worried about iPhone churn.

You should ask for the Retail EPP plan instead, $25 for 350 Daytime minutes, VM3, CID, Free after 6pm,, detailed billing, additional minutes for $.025

Originally Posted by theprodigy

Can anyone give me the number for Telus' retention department?

Originally Posted by lint

there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

1-877-279-3100