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View Full Version : Checking up on MDG.ca


daisyville
Jun 22nd, 2004, 11:17 PM
I did a search in this forum and saw a thread about this retailer about 14 months ago. I hope I didn't miss one more recent.

The old thread had little good to say about MDG as a retailer.

They are having some killer sales right now.
http://www.mdg.ca/default_main.asp?country=ca&lang=en&bus=0

Can you update me on any experiences or consumer feedback you may have heard about them? Keep in mind I'm a techno-nerd and if you use real fancy words about motherboards, specific chips and such things, they may be lost on me (I have other skills!).

I'll look forward to your feedback.
Tracy

Gold Monkey
Jun 22nd, 2004, 11:38 PM
I sure hope you found my thread about MDG...don't buy from that *****hole. Spend a little more money if you have to and get it at a good place, I don't know of anyone that has been happy with their computer that they bought there.

Chrispy
Jun 22nd, 2004, 11:39 PM
MDG Does not have killer sales. They are apalling as a business and it's embarassing in most ways.

First...they use old and refurbished parts ALL THE TIME. Their "cheap" systems will have something ridiculous like a new cpu on an old board, or something along those lines...it just doesn't make sense.

Second...they have in way too many occasions been caught using parts that weren't advertised to the system to begin with....false advertising. not good.

Third....they lie. They lie through their teeth. I wouldn't trust them with anything....

BUYER BEWARE.....do your research before making any purchase.....

skuntbehavior
Jun 22nd, 2004, 11:46 PM
no fancy words for you, but stay the hell away from them. i knew a guy once that had his computer built by them. he took the machine back 10 times in a month's span.

chatbox
Jun 22nd, 2004, 11:51 PM
Tracy,

Honestly, stay away from MDG. Those prices are fairly standard. Why did you even check their website in the first place? If you must get a pre-built system, check out over at Dell.ca (when they have free upgrades or free shipping).

Prof
Jun 23rd, 2004, 12:16 AM
Tracy,

Honestly, stay away from MDG. Those prices are fairly standard. Why did you even check their website in the first place? If you must get a pre-built system, check out over at Dell.ca (when they have free upgrades or free shipping).

I agree completely with Chatbox. If you are going prebuilt, look closely at Dell. I frequently provide purchase recommendations for professionals with few computer skills. Dell always is on the shortlist. I'm not certain you will save any money with MDG but you will save on Aspirin by going with Dell instead. Tech support is also much superior (and toll free). Deals change weekly with Dell but you can often have shipping reduced in cost or for free if you phone in. It's almost always free to US consumers. Mention that when you call.

daisyville
Jun 23rd, 2004, 07:43 AM
Tracy,

Honestly, stay away from MDG. Those prices are fairly standard. Why did you even check their website in the first place? If you must get a pre-built system, check out over at Dell.ca (when they have free upgrades or free shipping).

I knew I could count on you guys to give me the straight goods - thank you. And yes Gold Monkey, I believe that was your thread from April 03 I looked through.

The only reason I went to check them out is this: My Mother, after years of trying to convince her, is likely going to purchase a laptop. They go down south for the winter and it'd be nice for us (and her friends) to be able to e-mail her. And I'd like to stop mailing her e-mails other people send me on her behalf :D

Anyway, I shopped around with her a bit on the weekend and started to salivate a little at some of the specs out there now, and the remarkably low prices.

My system (you'll likely laugh) is a PentiumIII, 501 MHz, 256 RAM with 48XCDburner, Windows XP Home and a 17 inch (not flat) Viewsonic Monitor. I bought the machine about 5.5 years ago and at the time, it was the biggest machine I could afford. It was a PentiumII when I purchased it (I think) and I've upgraded bits of it since. Frankly it serves me reasonably well.

But truthfully, I salivate over these flat screens, now there are Pentium IIIIs and all far less than I paid for this baby. So knowing I was salivating a little, my husband told me he'd seen an ad for MDG on the back of a newspaper at work and noted they were "giving them away". So I thought I'd check up on you guys for the real goods. (He knows nothing about computers, including how to turn it on).

I'm not surprised about your poor reviews of the organization. I do believe that in some cases you get what you pay for. Since I'm a tecnho-nerd, I'm an easy victim for places like this I suspect. I'm not the demographic that MDG targets their marketing at either, and as a professional I can no doubt make the play for a more reputable machine for a few more bucks. Lord knows I can't tolerate techno-frustration - so I'd pay in the end anyway.

So - if I continue to salivate - I'll go elsewhere. Maybe I'll sell this system to my Dad who could upgrade his 12 year old machine :D Although he should just buy a new one too - for all the money they are anymore.

Many thanks - Tracy

Carpe Diem
Jun 23rd, 2004, 08:09 AM
Third....they lie. They lie through their teeth. I wouldn't trust them with anything....



This is true!
A family member bought a 1.7mhz system, I checked it in the system properties and it was only 1.3mhz chip.

Check your processor chip speeds if you have a MDG.
I wonder how many other people they ripped off.

sleepyguy
Jun 23rd, 2004, 09:32 AM
MDG is pretty terrible though... I have co-workers who have taken their machines back like 5-6 times only to get nothing done.

Nothing wrong with your PC. People tend to forget... it is the business/personal requirement, not SPECS on paper! My current 'work' PC is just a P3 500 w/384MB RAM as well. MS Office and Project, Email and Web is all I use it for. Gaming and multimedia is a different story of course.

Well... after all said and done... go to Dell.ca and configure the system you want.

I knew I could count on you guys to give me the straight goods - thank you. And yes Gold Monkey, I believe that was your thread from April 03 I looked through.

The only reason I went to check them out is this: My Mother, after years of trying to convince her, is likely going to purchase a laptop. They go down south for the winter and it'd be nice for us (and her friends) to be able to e-mail her. And I'd like to stop mailing her e-mails other people send me on her behalf :D

Anyway, I shopped around with her a bit on the weekend and started to salivate a little at some of the specs out there now, and the remarkably low prices.

My system (you'll likely laugh) is a PentiumIII, 501 MHz, 256 RAM with 48XCDburner, Windows XP Home and a 17 inch (not flat) Viewsonic Monitor. I bought the machine about 5.5 years ago and at the time, it was the biggest machine I could afford. It was a PentiumII when I purchased it (I think) and I've upgraded bits of it since. Frankly it serves me reasonably well.

But truthfully, I salivate over these flat screens, now there are Pentium IIIIs and all far less than I paid for this baby. So knowing I was salivating a little, my husband told me he'd seen an ad for MDG on the back of a newspaper at work and noted they were "giving them away". So I thought I'd check up on you guys for the real goods. (He knows nothing about computers, including how to turn it on).

I'm not surprised about your poor reviews of the organization. I do believe that in some cases you get what you pay for. Since I'm a tecnho-nerd, I'm an easy victim for places like this I suspect. I'm not the demographic that MDG targets their marketing at either, and as a professional I can no doubt make the play for a more reputable machine for a few more bucks. Lord knows I can't tolerate techno-frustration - so I'd pay in the end anyway.

So - if I continue to salivate - I'll go elsewhere. Maybe I'll sell this system to my Dad who could upgrade his 12 year old machine :D Although he should just buy a new one too - for all the money they are anymore.

Many thanks - Tracy

enforcerviper
Jun 23rd, 2004, 10:16 AM
Here's another vote for MDG == Mostly Damaged Goods.

Horrid store, horrid service.. it's like buying an emachine clone!

Cough
Jun 23rd, 2004, 12:06 PM
My system (you'll likely laugh) is a PentiumIII, 501 MHz,

You are obviously quite technical if you have been able to overclock to 501 :D

Seriously, technical or not, why not build one? Everyone here will help and it really is a matter of just plugging the bits together.

daisyville
Jun 23rd, 2004, 01:52 PM
You are obviously quite technical if you have been able to overclock to 501 :D

Seriously, technical or not, why not build one? Everyone here will help and it really is a matter of just plugging the bits together.

Cough, that's a great idea and perhaps I'll take you up on that one day.

The thing about overclocking - I have NO idea what that means. The only reason I know any of that is by opening up my little system window. It's all Greek to me :D

Now if I'm on the 400 and I hear sirens and somebody in a uniform uses the term overclocking....or excessive speed - I know what that means

konfusion666
Jun 23rd, 2004, 09:17 PM
Back in the day, the guy who sold me my Pentium Pro system (as an aside, the system still works fine) now sells MDG systems on TV on the Shopping Channel. Talk about moving up in the world! Or *down*, perhaps...

Generally speaking, MDG sucks. I remember when I was choosing components for the PPro, they were trying to get me to buy some "Made in India" JTS drives. Notice how JTS is a virtually non-existent company now...

w33ds
Oct 15th, 2004, 12:53 PM
I've got an MDG rip story.

My Dad has a computer he bought from MDG 3 years ago. 2.4 Ghz 512mb ram. Decent system. The computer wouldn't start up. It was beeping and nothing would show on the monitor.
So he takes it to MDG. They tell him that the Video Card and the Memory are shot. They also told him that the Vid Card and Memory were obsolete and that it needs a new motherboard to install new cards. The also told him that the Burner wouldn't work either after the new motherboard was installed.
So they sell him on a new tower. 2.8 Ghz, 256 ddr ram, 80 gig hd, burner with nice speed, etc. for $799.
I called him on the phone while he was doing this and tried to stop him but he's stubborn.
So he brings the receipt home and I have a look at it. I pull up their website and check for the current flyer and something really pisses me off.
For less than $100 more, he could have received one of their advertised systems. This system had double the memory, a 17 inch flat screen, microsoft keyboard, optical mouse, 3 n 1 digital camera, dvd burner upgrade, free printer/scanner aft. mir., etc.
Can you believe that they wouldn't tell him that he could have this system for $100 cheaper than the tower they were selling him.
The extra memory alone was worth the $100!

w33ds
Oct 15th, 2004, 01:10 PM
Oh yeah, so after I saw this, I went in and made the upgrade to the complete system, sans dvd burner upgrade.

There's more. The were supposed to have done a transfer of the old hard drive onto the new system. I get the new one home and I am missing some important Quickbooks files that I have in a shared folder. They didn't get transerred at all.
So I take it back to MDG and ask the service guy to try and find the files for me. He gives it a go, comes back out and says he searched the whole hard drive from top to bottom and couldn't find any quickbooks files and couldn't find much of anything in the shared folder dir. I say OK and took the computer down the road to a place called "Those Friggin Computers..." in London.
I tell him my situation and asked if he could take a look at the old system and see if he could find the quickbooks files.
He plugged it in and it wouldn't start up, as was the computer's original problem. He threw in a video card just sitting on the table and everything came up and booted fine.
He found the Quickbooks files with ease and burnt them for me to work on. I left the old computer with him to do a diagnostics and see if anything more could be done to better it's performance.
He said everything seemed fine after putting the video card in.

So long story short.

MDG lied about what was wrong with the computer, Sold my dad a new tower that was not needed, Didn't tell him about a complete better system for a few dollars more, Didn't transfer important files from the old to the new system, and then said those files were not even on the hard drive when clearly they were.

I HATE MDG!!!

Headhunter
Oct 15th, 2004, 06:09 PM
My friend bought an MDG a few years back; aside from after-market products, the only name brand components are the CPU and hard drive. Unless you guys also own Colourfulâ„¢ brand CPU heatsink/fans...

His LCD monitor is badly defective; he has to twist the cords and then secure them in a particular position to avoid massive colour defects.

I wouldn't go near MDG, no matter how good the price.

Headhunter
Oct 15th, 2004, 06:10 PM
The thing about overclocking - I have NO idea what that means. The only reason I know any of that is by opening up my little system window. It's all Greek to me :D

Basically, increasing a component speed (usually CPU) past the recommended limit. It's a popular way of getting more performance for the buck.

konfusion666
Oct 15th, 2004, 06:59 PM
funny thing is, back in the early 90's, MDG had a reputation for ripping people off by selling them pre-overclocked merchandise advertised as using higher speed CPUs. also quite popular were the stories of people's MDG computers having blown capacitors, etc.

Besucher
Apr 17th, 2007, 03:52 PM
Old thread, I know. But if you're having problems with your MDG system and aren't getting results from them, check out mydesktopreview.com - we are collecting horror stories and might be able to get some results for you.

Ryukishen
Apr 17th, 2007, 04:12 PM
I actually looked at their systems and couldn't help but laugh. :lol:

"Intel Two Core Processor" A Pentium D is a "TWO CORE" processor.

"OMG It's a GENUINE INTEL MOTHERBOARD" I'm sure that'll give you a PCI-E slot! Let alone an AGP slot.

"Professional 3D VIDEO" Integrated Much?

"HIGH SPEED Dvd Burner - Make your own movies!" How does a DVD burner and make your own movies go together? Don't you need a camcorder hmm? Not to mention that by High Speed i'm pretty sure they don't mean 16x..Knowing MDG

All I have to say is.WHAT A JOKE! :D :lol: :D

mok86
Apr 17th, 2007, 04:30 PM
actually i saw this add and they havea 1000gb hd....is it actually a single terabyte hd or 2 500gb ones

nsx
Apr 17th, 2007, 04:36 PM
actually i saw this add and they havea 1000gb hd....is it actually a single terabyte hd or 2 500gb ones

Two "500GB" drives. ;)

They advertised that way before the official release/launch of the real 1TB drive in the market.

CanadaBoy
Apr 17th, 2007, 04:36 PM
http://web.archive.org/web/*/http://mdg.ca

simondaman
Apr 17th, 2007, 06:54 PM
im wondering, why do they have like 20 stores???

Happy13178
Apr 17th, 2007, 07:40 PM
Two "500GB" drives. ;)

They advertised that way before the official release/launch of the real 1TB drive in the market.

knowing MDG, its more likely they're 4x 250gb hdds, all IDE, all 5400rpm. The fastest you'll ever get an MDG to run is by throwing it out of a plane.

madmax1650
May 20th, 2007, 07:17 PM
I actually looked at their systems and couldn't help but laugh. :lol:

"Intel Two Core Processor" A Pentium D is a "TWO CORE" processor.

"OMG It's a GENUINE INTEL MOTHERBOARD" I'm sure that'll give you a PCI-E slot! Let alone an AGP slot.

"Professional 3D VIDEO" Integrated Much?

"HIGH SPEED Dvd Burner - Make your own movies!" How does a DVD burner and make your own movies go together? Don't you need a camcorder hmm? Not to mention that by High Speed i'm pretty sure they don't mean 16x..Knowing MDG

All I have to say is.WHAT A JOKE! :D :lol: :D

Lol...thats not the only laughable thing about their paper ads.
Have a look here: http://www.mydesktopreview.com/showthread.php?t=15
This guy spotted some other mistakes as well.

basketball
May 20th, 2007, 07:25 PM
Originally Posted by Ryukishen View Post
I actually looked at their systems and couldn't help but laugh.

"Intel Two Core Processor" A Pentium D is a "TWO CORE" processor.

"OMG It's a GENUINE INTEL MOTHERBOARD" I'm sure that'll give you a PCI-E slot! Let alone an AGP slot.

"Professional 3D VIDEO" Integrated Much?

"HIGH SPEED Dvd Burner - Make your own movies!" How does a DVD burner and make your own movies go together? Don't you need a camcorder hmm? Not to mention that by High Speed i'm pretty sure they don't mean 16x..Knowing MDG

All I have to say is.WHAT A JOKE!
Lol...thats not the only laughable thing about their paper ads.
Have a look here: http://www.mydesktopreview.com/showthread.php?t=15
This guy spotted some other mistakes as well.

whaaat....they give away Nintend Wi and Xbos 370....That seems like a good deal!....:D

hightech
May 20th, 2007, 09:40 PM
I would stick with more established people like:

www.pcvonline.com
www.canadacomputers.com
www.infonec.com

Billyjackreally
Nov 6th, 2007, 04:00 PM
My wife bought a laptop from MDG last year and its worked fine. Two of the folks from work bought desktops from them and they both tell me they have been without any problems at all.
I was going to buy one from them but i had heard lots of bad rumors previously about crappy parts etc but now that i Know that its mostly unfounded, i am going to get my next desktop there.
My wife previously bought a HP at Wallmart and it was a piece of junk from day one - I bought this HP from Staples and its been a great puter _ SO
there are good and bad in every brand model and price.

terrybear
Nov 6th, 2007, 05:54 PM
Incorrect ....... MDG has ALOT more bad then every other major pc brand out there ... Hell a E-machine is probly less failure/error prone then a MDG system.


My wife bought a laptop from MDG last year and its worked fine. Two of the folks from work bought desktops from them and they both tell me they have been without any problems at all.
I was going to buy one from them but i had heard lots of bad rumors previously about crappy parts etc but now that i Know that its mostly unfounded, i am going to get my next desktop there.
My wife previously bought a HP at Wallmart and it was a piece of junk from day one - I bought this HP from Staples and its been a great puter _ SO
there are good and bad in every brand model and price.

Carpe Diem
Nov 6th, 2007, 06:09 PM
Don't buy a computer from a person that buys his suit at Mark's Work Warehouse.

MDG Sucks.

Siefer999
Nov 6th, 2007, 06:56 PM
knowing MDG, its more likely they're 4x 250gb hdds, all IDE, all 5400rpm. The fastest you'll ever get an MDG to run is by throwing it out of a plane.
probably only 3x 250gb 5400rpm Hdd's. the missing space will probably be blamed on the the "size difference" when you format them.

MDG=SCAM or at least a SCAM waiting to happen.
My wife bought a laptop from MDG last year and its worked fine. Two of the folks from work bought desktops from them and they both tell me they have been without any problems at all.
I was going to buy one from them but i had heard lots of bad rumors previously about crappy parts etc but now that i Know that its mostly unfounded, i am going to get my next desktop there.
My wife previously bought a HP at Wallmart and it was a piece of junk from day one - I bought this HP from Staples and its been a great puter _ SO
there are good and bad in every brand model and price.

With the HP at walmart, you could have returned it. Good luck trying to do that with MDG

simondaman
Nov 6th, 2007, 07:10 PM
i think the 2x500gb hd is a typo, theres an extra zero, it should be 2x50gb :D

The_Madz
Nov 6th, 2007, 07:39 PM
My wife bought a laptop from MDG last year and its worked fine. Two of the folks from work bought desktops from them and they both tell me they have been without any problems at all.
I was going to buy one from them but i had heard lots of bad rumors previously about crappy parts etc but now that i Know that its mostly unfounded, i am going to get my next desktop there.
My wife previously bought a HP at Wallmart and it was a piece of junk from day one - I bought this HP from Staples and its been a great puter _ SO
there are good and bad in every brand model and price.

TROLL!!!!

you must obviously work for MDG. dig up an old thread and try to defend the MOST HATED COMPANY ON RFD. Honestly you know nothing about computers if you can defend MDG.

MODS PLEASE LOCK THIS.

KorruptioN
Nov 6th, 2007, 08:24 PM
TROLL!!!!

you must obviously work for MDG. dig up an old thread and try to defend the MOST HATED COMPANY ON RFD. Honestly you know nothing about computers if you can defend MDG.

MODS PLEASE LOCK THIS.

A little quick to jump the gun there, kiddo. As much as MDG should burn for their deceptive business practices, you cannot deny that they do have their customers. He obviously works for MDG? Give me a break.

The_Madz
Nov 6th, 2007, 10:17 PM
A little quick to jump the gun there, kiddo. As much as MDG should burn for their deceptive business practices, you cannot deny that they do have their customers. He obviously works for MDG? Give me a break.

oh yeah right.. newbie with 1 post, digs up an old MDG thread and says they are a wonderful company.
it's bad enough to dig up and old thread when there is nothing to contribute, it's even worse when it's defending MDG. yes they have customers, but that's only because they are uninformed.

itcareer
Nov 6th, 2007, 10:34 PM
Something shady thet has always bothered me about MDG computers are the sticker they put on the door "DO not open or voided warranty"
WTH? No other place I know does this. Was at at a friends house (old man) house 3 weeks ago and was staring at the sticker in disbelief.

DarkReaper
Nov 6th, 2007, 10:46 PM
Something shady thet has always bothered me about MDG computers are the sticker they put on the door "DO not open or voided warranty"
WTH? No other place I know does this. Was at at a friends house (old man) house 3 weeks ago and was staring at the sticker in disbelief.

I saw this when I bought a PC at a local shop too. It was just stupid.

I say, screw the warranty. Doubt they would cover it anyways or they would make you jump through flaming hoops.