piplish
Nov 9th, 2009, 11:36 AM
I redeemed Airmiles to get a "free" return flight from Calgary to Victoria. When I booked I was a little alarmed that I had to pay $141.33 in fees but didn't think too much about it as I figured it'd be the same booking via Westjet anyways. Airmiles fees are:
AIR MILES ADMINISTRATION FEE......................25.00
CANADA AIR SECURITY CHARGE.........................9.33
AIRPORT IMPROVEMENT FEE-AIF.......................31.00
NAV CANADA FUEL AND SECURITY SURCHARGE...........76.00
TAXES/SERVICE CHARGES AND ADMIN FEE
AIR MILES FEES TOTAL.........................................141. 33
I subsequently was checking Westjet seat sales and for the same flight, Westjet fees are:
GST-HST: 19.22
AIF: 31.00
ATSC: 9.33
NAV/Ins: 36.00
Westjet Fees TOTAL: 95.55
So, I am essentially paying $45.78 extra in fees/taxes/surcharges by going thru Airmiles. Which essentially is the 65.00 difference, minus the $19.22 GST. Very strange.
I contacted Westjet asking why the difference but they didn't know. Called Airmiles and the CS rep I initially spoke to first said that it was what Westjet charges them, and that you get charged that if you book travel thru any points broker (she mentioned TD something or other). So I asked to speak with a supervisor and was put thru. Someone answered. I said hello loudly twice and then they hung up the phone. I had been on hold for about an hour just to get thru!
Anyone with any info on what the fee is for and who is charging it? I am very curious but don't have the time to sit on hold. Others have noticed the fee discrepency before booking as here:
http://www.bestairmiledeals.com/2007/05/25/are-airmiles-worth-collecting
Thanks for any info.
AIR MILES ADMINISTRATION FEE......................25.00
CANADA AIR SECURITY CHARGE.........................9.33
AIRPORT IMPROVEMENT FEE-AIF.......................31.00
NAV CANADA FUEL AND SECURITY SURCHARGE...........76.00
TAXES/SERVICE CHARGES AND ADMIN FEE
AIR MILES FEES TOTAL.........................................141. 33
I subsequently was checking Westjet seat sales and for the same flight, Westjet fees are:
GST-HST: 19.22
AIF: 31.00
ATSC: 9.33
NAV/Ins: 36.00
Westjet Fees TOTAL: 95.55
So, I am essentially paying $45.78 extra in fees/taxes/surcharges by going thru Airmiles. Which essentially is the 65.00 difference, minus the $19.22 GST. Very strange.
I contacted Westjet asking why the difference but they didn't know. Called Airmiles and the CS rep I initially spoke to first said that it was what Westjet charges them, and that you get charged that if you book travel thru any points broker (she mentioned TD something or other). So I asked to speak with a supervisor and was put thru. Someone answered. I said hello loudly twice and then they hung up the phone. I had been on hold for about an hour just to get thru!
Anyone with any info on what the fee is for and who is charging it? I am very curious but don't have the time to sit on hold. Others have noticed the fee discrepency before booking as here:
http://www.bestairmiledeals.com/2007/05/25/are-airmiles-worth-collecting
Thanks for any info.