Eco Energy Rebate Concerns

[phonzy]

Need to get some guidance....

I completed my second energy audit May 26 and it was submitted to NrCan. I got the confirmation that they have received.

I was advised by my Energy Advisor it woud take 90 days for a chq to come.

August 26 came round.. No chq.

Contact 1888 number 2 weeks back and received a call today from Ottawa...

The lady on the phone said that the file is currently being reveiwed by the Technical Dept... She mentioned that since July 1 no further action has taken place.. Still with the technical side.

I asked her if i can get further details. She didnt know... All she was doing was reading off her screen.. She said she will get someone else to call me.. Typical answer.

She told me that the National Energy Advisor (company that did the review) will contact myself

Any help please

[Dan_DHRT]

I received my Fed cheque in about 3 months and the Provincial cheque about 6 weeks later, all per the time period my assessor told me it would take.

Don't know what more to tell you, sorry.

[stealth]

Should have it by now, based on my experience. Stay on those bureaucrats!

[fiiibra]

I had this happen at the end of last year. The program had run out of money and was waiting till the next budget came it. It ended up delaying my cheque by 2 months. You energy advisor company can find out the status of your cheque.

[phonzy]

I got in touch with NRcan and they said it was being manually reviewed...

The file has remained status quo since june 21st,,

the lady said it was how the file was sent and they had to manually review it


This is all new to me.....

any insight

[phonzy]

Its been 5 months now and I have not seen my rebate.... Should I be concerned...


I was told its been manually reviewed which i dont understand...

From the forums most people have received all the monies in 3 months

what are my options

[Maymybonneliveforever]

I have only had my first audit so far, can the eco energy audit company help you out.

[phonzy]

May 20th.....We are now in November...

No chq or payment..

Tried calling them but looks like govt red tape....

all i am doing is leaving messages

[Ride-On]

Sounds like you have been in touch with NRCan... but have you been in touch with your Eco Energy Auditor? It sounds like your file is delayed due to "the way it was filed" - your auditor should be made aware of this, just in case they did something incorrectly. Perhaps the auditor would have more success following up too?