nalababe
Jul 3rd, 2009, 08:04 PM
I went to book reward tickets for a flight to Beijing then Singapore and home for the family. I had to book two tickets using points and third I would have to pay cash (ended up close to 6k for the route for the four of us using points).
When I was done, I re-read the website and realized I should have booked all three on rewards and paid the difference in miles at 0.03 per mile (total around 3k for all of us).
After talking for a few minutes, they worked through all of the changes and made sure that no additional charges, cancellation or changes fees...everyone was very pleasant along the way.
When I was done, I re-read the website and realized I should have booked all three on rewards and paid the difference in miles at 0.03 per mile (total around 3k for all of us).
After talking for a few minutes, they worked through all of the changes and made sure that no additional charges, cancellation or changes fees...everyone was very pleasant along the way.