Mattress issue - should I contact sears?

[purplesnow22]

I just found out this issue of my mattress when I was washing bedsheet this morning. Bought it last Oct, should I contact Sears and have someone come have a look? Anyone had similar issue ? thanks a lot (the mattress is simmons beautyrest noble firm)
http://farm4.static.flickr.com/3629/3664822427_d49bd1c43b.jpg

[nielboy]

I would contact Sears. They are usually very good for customer service and replacing defective products.

Joe

[jm1]

Are you using a boxspring? If not and are using slats, how many slats do you have for the length of the bed?

[sungfra]

Is it a king size? Looks like somebody have bended your frame when moving your mattress to your bed room. The same thing happened to me when I purchased mine from the Bay. I ended up buying a Marshall bendable mattress. Good luck.