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View Full Version : Does Futureshop Price Match NCIX or any other e-tailer?


Excessiveplayer
Feb 14th, 2009, 07:43 PM
Well does it?

Does Futureshop or Bestbuy Price Match NCIX or any other e-tailer?

k3v1n37
Feb 14th, 2009, 08:53 PM
As long as its in stock then i believe they do.

kleptodathief
Feb 15th, 2009, 07:37 AM
only if NCIX is local, if ur in toronto FS imo WILL NOT PM ncix

Excessiveplayer
Feb 15th, 2009, 09:58 AM
Yea..I live in Montreal...Should I call them before going there?

darkprince
Feb 15th, 2009, 10:16 AM
June 4, 2008:


Dear Valued Customer,

We understand that a bulk email message has recently circulated on the Internet that Future Shop charges a re-stocking fee. This information is incorrect – all our stores in Canada do not have restocking fees. Our policy has been and still is to provide convenient, hassle-free returns for our customers.

Exchanging or returning products purchased in-store

If for any reason you are not completely satisfied with your purchases, Future Shop will gladly give you a full refund or exchange. Simply return the product within 30 days (14 days for Computers, Monitors, Printers, Notebook Computers, Camcorders, Digital Cameras, Radar Detectors, Portable DVD Players and Air Conditioners) in its original condition and packaging (including all manuals & accessories) along with the original sales receipts. There will be a nominal charge for missing packaging, accessories or manuals.

We may also request your name, home address, and phone number for all returns and exchanges. Valid photo ID may be requested to confirm this information. See the Privacy Policy for more details.

Due to copyright laws, computer and game console software, music CDs, DVDs and videos in opened packages may only be exchanged for the same item. Terms and conditions are subject to change without notice. All transactions, including price protection, require your original Future Shop sales receipt or electronic invoice (obtainable anytime from "my orders") for online orders.
Computer and Game Console Software, Music CDs, DVDs and Videos - Unopened products may be returned or exchanged within 30 days of purchase and opened products may be exchanged for the same item (no refunds) within 30 days of purchase.

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Our Lowest Price Guarantee

Get it for less. Guaranteed™.
We will beat any advertised price by 10% of the difference.

3 great reasons to buy at Future Shop.

1) If you find a lower advertised price we will beat it by 10% of the difference.
2) If you find a lower advertised price within 30 days* of your purchase we
will beat it by 10% of the difference.
3) If our own price is reduced within 30 days* of your purchase, bring in your
receipt and we will refund the difference.

* 14 days for computers, laptops, monitors, printers, camcorders, digital cameras, portable DVD players, radar detectors, projectors and air conditioners.

Here’s how it works.
If you are purchasing today:

* Present us with a copy of the competitor’s current ad.
* Our associates will verify that the item is in stock and available for
immediate sale and delivery at the advertised price.
* We will beat the competitor’s price by 10% of the difference.
* If you purchase the item from futureshop.ca and there is no Future Shop in your area you can contact us at 1-800-663-2275 or by email at websupportcan@futureshop.com

If you made your purchase in the last 30 days*:

* Present us with a copy of the competitor’s current ad and your original invoice.
* Our associates will verify that the item is in stock and available for
immediate sale and delivery at the advertised price.
* We will refund you the difference and give you an additional 10%
of that difference.
* If you purchase the item from futureshop.ca and there is no Future Shop in your area you can contact us at 1-800-663-2275 or by email at websupportcan@futureshop.com

If our own price is reduced in the last 30 days*:

* Present us with a copy of our original invoice.
* We will refund you the difference between the purchase
price and the current price.

* 14 days for computers, laptops, monitors, printers, camcorders, digital cameras, portable dvd players, radar detectors, projectors and air conditioners

Here are a few terms and conditions.

The advertised item must be for the same brand and model and the product must be new and factory sealed, and subject to a manufacturer’s warranty applicable in Canada.

Advertised prices must be in Canadian dollars, and will be calculated as including all charges applicable for next day delivery to your home address.

The advertised item must be sold through an authorized dealer located in Canada. The terms and conditions of “Get it for less, guaranteed™” are subject to change without notice.

Our lowest price guarantee does not apply to advertising errors or misprints, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, OEM products, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, financing or other special offers.

If you are not completely satisfied, please talk to our store General Manager. If you need more help call 1-800-663-2275 for further assistance.

LINK (http://www.futureshop.ca/informationcentre/EN/retailpolicies.asp?logon=&langid=EN)

Can some1 please stickies these?

mong
Feb 15th, 2009, 10:52 AM
^ pointless... Even if that's their policy, they won't PM every online store. I know that Amazon won't work in most cases because of a lack of physical store in Canada. Some won't bother PM because it's not in your region. Having the convenience of the store over a store that is thousand of miles away is a factor for them. This quote is probably the most important thing to notice "The terms and conditions of “Get it for less, guaranteed™” are subject to change without notice." That gives them a bit of freedom to modify the policy (sometimes reasonably and sometimes total BS).

Online retailers are a hit or miss around Montreal. A lot of the sales rep I bump into sticks to store around the region. However they should allow you to PM if you print the ad showing stock online, the shipping fee that is closest to next day delivery (if you're lucky, they'll ignore shipping or take the cheapest option) and the price of the item. You can always argue

All I can suggest is try it anyway at the store. It'll give you an experience and if you're successful, you'll know that you can do it at that store in the future.

therealrockguy
Feb 15th, 2009, 11:07 AM
Well does it?

Does Futureshop or Bestbuy Price Match NCIX or any other e-tailer?

I always pricematch at Futurecrap with online retailers. If it is a store without an actual retail location then they will look at the shipping costs and add that to the purchase price. I've price matched with NCIX, Canada Computers, Best Direct, Direct Canada, amongst many others.
Different Futurecrap location might have different attitudes on this so call first.