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View Full Version : Rogers/Bell/Repair techs in general - take off shoes


pierrefleur
Jan 30th, 2009, 05:30 PM
So, the Bell/Rogers/Enbridge guys shows up to do an installation/repair/meter reading.

Your home/apartment is carpeted, nice fresh and clean.

It's snowing outside, 30 cm of snow on the sidewalks, his boots are wet, dripping, with snow and mud.

He says he can't take his boots off, company policy.

Option --> Give him 4 Loblaws plastic bags, two for each boot to be wrapped.

Problem solved. He may enter the house. Everyone happy.

Have you ever gone through this before?

I'd like to hear your experiences. How do you react under such circumstances...

Thanks.

sungfra
Jan 30th, 2009, 05:34 PM
True that certain delivery company have policies that require their workers to keep their steel toes on while delivering heavy merchandises for safety purposes. That said, I am not sure if that apply to Rogers workers that go into customers' homes though.

Tiffany189
Jan 30th, 2009, 05:36 PM
Never really thought about it, I did have a Telus guy come in once but it was summer. Lets hope I don't need any repairs when its snowing or raining.

Tiff http://**************/img/1856/y08m1110mhmd/2.gif

speedyforme
Jan 30th, 2009, 05:36 PM
I honestly can't remember what happened when the Rogers guy came over but I am pretty sure he took off his shoes. Plus he had to go inside and outside constantly but I am pretty sure he took off his shoes.

pierrefleur
Jan 30th, 2009, 05:36 PM
True that certain delivery company have policies that require their workers to keep their steel toes on while delivering heavy merchandises for safety purposes. That said, I am not sure if that apply to Rogers workers that go into customers' homes though.

I had Rogers and Enbridge servicemen visit me, both said the same, no boots off.

Loblaws plastic bags FTW.

As for deliveries, if you're expecting something big like furniture, equipment, etc., then I suggest you put lots of newspapers over the carpet, otherwise they'll simply ruin it with mud and puddles.

speedyforme
Jan 30th, 2009, 05:39 PM
I had Rogers and Enbridge servicemen visit me, both said the same, no boots off.

Loblaws plastic bags FTW.

As for deliveries, if you're expecting something big like furniture, equipment, etc., then I suggest you put lots of newspapers over the carpet, otherwise they'll simply ruin it with mud and puddles.

I'd have to say for furniture, half took them off, half didn't.

Luckily I didn't care since the floors were dirty, carpet needs to be replaced etc at that time.

thebuilder
Jan 30th, 2009, 05:48 PM
well my friend the mol ministry of labor require them to keep there saftey shoe's on at all times there not there to piss you off


#1 guy takes off safety shoe's get's hurt WSIB work injury not covered for not having them on
#2 he sues you for lost wages pain and suffering and losses job because he took his safety shoes

now you know what kind of industry we work in laws laws laws
so next time be nice and give some of those bags that you shouldn't use or have recycle

pierrefleur
Jan 30th, 2009, 05:55 PM
well my friend the mol ministry of labor require them to keep there saftey shoe's on at all times there not there to piss you off


#1 guy takes off safety shoe's get's hurt WSIB work injury not covered for not having them on
#2 he sues you for lost wages pain and suffering and losses job because he took his safety shoes

now you know what kind of industry we work in laws laws laws
so next time be nice and give some of those bags that you shouldn't use or have recycle

They're not there to piss me, neither am I in my very own home trying to do the same.

I understand when moving objects like furniture, furnaces, etc.. Loblaws plastic bags FTW.

Now the Bell/Rogers guy who has to setup a digital terminal standing over my fresh soft carpet and says he can't take his boots off is wrong imo.

thebuilder
Jan 30th, 2009, 06:05 PM
life is like that but if he should hurt his foot in any way your libel
if a customer wants me to do something in there house the boots stay on sorry if not they can call the company and the response will be the same
if you want it fixed boots stay on

that's how it is today and getting worse

Spor 13
Jan 30th, 2009, 06:20 PM
Both times the BellTV installation guys came over, they asked me and I said no problem. The first time, we were changing out the carpets to hardwood, so no brainer there...keep your boots on. They were courteous enough to take off their boots when going upstairs into the bedrooms though. I didn't have to ask them nor did they ask if it was okay for them to go upstairs with boots on. Second time, my hardwood was already installed, so it wasn't too big a deal if they came in with their boots on.

nano
Jan 30th, 2009, 06:22 PM
i have never had an issue with any technician taking off their shoes but i personally prefer if they wear their shoes.

BuildingHomes
Jan 30th, 2009, 06:58 PM
then I suggest you put lots of newspapers over the carpet

Ya I'd avoid ink covered newspapers..

Si98
Jan 30th, 2009, 07:04 PM
Plastic bags may catch the drippings but doesn't protect your floors against sharp pebbles embedded underneath their boots. You may need to piggyback them around the house. :cheesygri

BuildingHomes
Jan 30th, 2009, 07:04 PM
Hey, I take my boots off when I enter a house unless I am actually told to leave them on. But WSIB is a pain in the ass.

Now if I could just find a pair of steel toed slippers..

pierrefleur
Jan 30th, 2009, 08:05 PM
Ya I'd avoid ink covered newspapers..

you're right.

how could one protect the carpet under such circumstance?

garbage bags rolled over the carpet?

pierrefleur
Jan 30th, 2009, 08:07 PM
life is like that but if he should hurt his foot in any way your libel

like I said, if it's heavy stuff, no problem. We'll find a solution.

but in many cases there's no need for boots. Setup a digital terminal, read the gas meter.

Come on, they're not entering a construction site, it's a residence, we're wearing slippers and we are harmless. :D

mrsmagoo2001
Jan 30th, 2009, 08:21 PM
Last time the cable guy was here he had heavy plastic booties to put over his boots. Looked like shower caps.

synaptech
Jan 30th, 2009, 08:26 PM
like I said, if it's heavy stuff, no problem. We'll find a solution.

but in many cases there's no need for boots. Setup a digital terminal, read the gas meter.

Come on, they're not entering a construction site, it's a residence, we're wearing slippers and we are harmless. :D

guy/gal stubs toe and breaks it... or rolls an ankle on jr's xbox controller... it's never harmless.

pierrefleur
Jan 30th, 2009, 08:35 PM
guy/gal stubs toe and breaks it... or rolls an ankle on jr's xbox controller... it's never harmless.

he could have a heart attack too.

where's the boots when we need them?

synaptech
Jan 30th, 2009, 08:56 PM
he could have a heart attack too.

where's the boots when we need them?

if stubbing the toe causes the heart attack then you might have a point

pierrefleur
Jan 30th, 2009, 09:17 PM
if stubbing the toe causes the heart attack then you might have a point

yeah, picture the scene.

what's next, the rogers guy wearing a mask to enter the home?

You could never know what's the environment you're getting into. asbestos.

as best as you can.

ehsu
Jan 30th, 2009, 10:00 PM
Bottom line: Depends on individuals

had various rogers tech to come install cables lines/services, some took it off when we asked. some insisted to keep their boots on, but they brought their own shoe wraps.

had various delivery guys to deliver some furnitures, same story, some took them off, some brought their own shoe wraps, some refused to take them off as per company safety policy. Asked to put on the grocery plastic bags we provided, they said it's dangerous as it's slippery on stairs. Too bad the furniture was too big and wouldn't go down the basement stairs, otherwise we would have refused the delivery and filed a complaint.

van
Jan 30th, 2009, 10:00 PM
Last time the cable guy was here he had heavy plastic booties to put over his boots. Looked like shower caps.

Same here.

A Shaw tech guy came and installed a home phone package in my place a while ago. He didn't take off his shoes, but he did slip on these shoe-covers (looked like shower caps) that he brought with him. He'd slip them on and off when walking in and out of the house.

tkyoshi
Jan 30th, 2009, 10:13 PM
Some of the work people aren't even employees of Rogers/Bell, etc.. they are sub-contractors so they may their own rules too.

When my brother got Rogers Internet Installed the guy did not work for rogers.

pierrefleur
Jan 31st, 2009, 12:30 AM
Too bad the furniture was too big and wouldn't go down the basement stairs, otherwise we would have refused the delivery and filed a complaint.

I'm with you bro.

fireguy9
Jan 31st, 2009, 10:45 AM
some companies have booties to wear for this. If they hurt themselves and not wearing proper footwear then its bad news!! RULES and REGS.

We have had people ask us to remove our boots responding to 911 calls ( I dont think so) Unfortunately gets carpet/floors dirty due to the 911 response.

pierrefleur
Jan 31st, 2009, 12:25 PM
some companies have booties to wear for this. If they hurt themselves and not wearing proper footwear then its bad news!! RULES and REGS.

We have had people ask us to remove our boots responding to 911 calls ( I dont think so) Unfortunately gets carpet/floors dirty due to the 911 response.

I would comprehend a 911 emergency, there are priorities and taking off the boots is certainly not one of them. And you can always roll over some big garbage bags.

Btw, what kind of emergency was that?

Cheap Cat
Jan 31st, 2009, 12:57 PM
well my friend the mol ministry of labor require them to keep there saftey shoe's on at all times there not there to piss you off


#1 guy takes off safety shoe's get's hurt WSIB work injury not covered for not having them on
#2 he sues you for lost wages pain and suffering and losses job because he took his safety shoes

now you know what kind of industry we work in laws laws laws
so next time be nice and give some of those bags that you shouldn't use or have recycle

WSIB is a no fault insurance scheme so that a worker would not be denied benefits because he wasn't wearing safety shoes.

The worker also could not sue you because he took off his safety shoes.

The regulation to wear protective equipment is there to protect workers. I don't think asking them to put bags on their feet is going to help anything because they could cause a tripping hazard. Bags can be very slippery. Instead, why not have old rags at the door so they can wipe off their boots before proceeding into your home.

fireguy9
Jan 31st, 2009, 01:10 PM
I would comprehend a 911 emergency, there are priorities and taking off the boots is certainly not one of them. And you can always roll over some big garbage bags.

Btw, what kind of emergency was that?


was a chestpain/heartattack call and there are quite a few snotty wealthy people with attitude that need to be put in there place over stuff like this.

WSIB is a no fault insurance scheme so that a worker would not be denied benefits because he wasn't wearing safety shoes.

The worker also could not sue you because he took off his safety shoes.

The regulation to wear protective equipment is there to protect workers. I don't think asking them to put bags on their feet is going to help anything because they could cause a tripping hazard. Bags can be very slippery. Instead, why not have old rags at the door so they can wipe off their boots before proceeding into your home.


best thing a home owner can do is provide towels or rags to put down,,, as not too many will risk the hassle ( I won't take mine off) if injured not wearing proper footwear they are required to wear. Policies are there and employee could have a hell of a time not following the policy if something happened.

beerbaron105
Jan 31st, 2009, 01:23 PM
They carry booties with them, to cover their boots.

t3359
Jan 31st, 2009, 01:25 PM
Yeah, had a king sized mattress delivered and they said that if I wanted it brought up stairs they couldn't remove their boots. Ugh... mud-water all over the place.

bjl

pierrefleur
Jan 31st, 2009, 03:58 PM
Yeah, had a king sized mattress delivered and they said that if I wanted it brought up stairs they couldn't remove their boots. Ugh... mud-water all over the place.

bjl

:mad::mad::mad::mad:

Odd I/O
Jan 31st, 2009, 07:25 PM
You can just buy a roll of rosen paper, cut to desired length/section, lay it out and tape it down with painter's tape. The roll is about 3 feet wide which should be plenty wide.

pierrefleur
Jan 31st, 2009, 07:58 PM
You can just buy a roll of rosen paper, cut to desired length/section, lay it out and tape it down with painter's tape. The roll is about 3 feet wide which should be plenty wide.

What is rosen paper?

A google search brought many links to a scientist called Rosen.

Rosen's paper.