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View Full Version : Rogers on demand broken?

Feneant
Jan 19th, 2009, 08:45 PM
Not quite sure where to post this.

Anyone else having issues with Rogers on Demand not working? I've been trying to watch TMN on demand for ~6 weeks since I got the new menu (which looks good but sucks) and it never works. I've tried ~10 movies or shows and it always says to try again later.

Is this a generalized issue? I sent an Email to Rogers and they came back saying it was a problem on my side and gave their generic advice which amounts to basically powering it off and on.

Anyone here have that problem and fixed it?

Thanks
teknoluv
Jan 19th, 2009, 08:57 PM
they came back saying it was a problem on my side and gave their generic advice which amounts to basically powering it off and on.
Did you physically pull the plug?
Alienxx45
Jan 19th, 2009, 09:04 PM
i personally never prefer to use it since its annoying finding what i want to order through all those menus.
what i do is just go to the channel that it is showing and ordering it from there.
redmaple
Jan 24th, 2009, 12:40 AM
I've been having the same issue for over a month now. Think I'm gonna give them a call tomorrow and see what's going on.:mad:
sillysimms
Jan 24th, 2009, 04:49 AM
Did you physically pull the plug?

Agree.

I have had the problem you describe several times. Actually unplugging the box for about a minute and plugging it back in fixed it. If not, call Rogers rather than emailing them.
Feneant
Jan 24th, 2009, 01:43 PM
Ill try that, leave it unplugged. I've been either going to the theater or downloading what I wanted to see instead.

I've watched maybe half an hour of tv since I posted this. I wanted to cancel completely but have at least 6-7 months left on my contract :mad:
nano
Jan 24th, 2009, 02:13 PM
why don't you call rogers and talk to technical support, it maybe a signal issue and they will fix it.
Halifax55
Jan 24th, 2009, 02:38 PM
why don't you call rogers and talk to technical support, it maybe a signal issue and they will fix it.

The response is always the same, unplug and reboot, blah, blah, blah, then let us know and we will come out and do a service call. I do not want to wait home for service calls for glitches that I know are on their end...I just avoid it and watch what I want through other methods...
Spongeg
Jan 26th, 2009, 09:41 PM
weird

my SHAW VOD hasn't bee working for a while

not that i want it but i keep hitting the button by mistake which takes a good few minutes to tell me its not working :mad::lol: