Future Shop / Best Buy WILL NOT PRICEMATCH Dec 26/27!!!

[blainehamilton]

This should be a sticky.

Both Future Shop and Best Buy have a no pricematch or return policy on Dec 26/27..

In fact, customer service at the stores is closed and unstaffed, so there will be nobody to do returns or pricematches for you. If you ask the staff, the answer will be no.

Returns can be done Dec 28 and after. They will not pricematch dec 26/27 prices on Dec 28 and later, as these are 'limited quantity' and 'doorcrasher' items and are exempt from the price protection policy. Same applies to the limited and doorcrasher items from the Dec 28 to 31 and competitor flyers.

You can theoretically buy an item on Dec 26/27 and return it with your earlier purchased item receipt, provided no serial number is on the receipt. Feel free to weigh if the time spent is worth it and if it is ethically acceptable to do so...


This post is prompted by the multiple posts of 'can I pricematch boxing day???' In the deals forum...

[rimi]

Can someone explain me one thing please.
If I get the sony 32inch TV at FS(the same model as the source) can I PM with the source on the 28th because Source will have it for 450$ on the 26th(boxing day) but Im gonna buy it from FS on boxing day since I got FS gift cards...
I dont know if itll work...

[killoverme]

wow this is like the 5th thread stating FS and BB do not PM on Boxing day... i thought this was obvious. and if not why is it being posted so many times!

Also to the questions above no you cannot.

[bembol]

This is the third thread on this.

Just to add, this Information is on the Receipts the past few weeks. It's also posted on Customer Service area.



Happy Holidays!!!

[sewerurchin]

Same policy as last year.

[rimi]

wow this is like the 5th thread stating FS and BB do not PM on Boxing day... i thought this was obvious. and if not why is it being posted so many times!

Also to the questions above no you cannot.

TY.
lol I was kinda scared to make a thread about the question because I knew I would get flamed so the OP did a fine job posting this.
Maybe make this an official thread or sticky it so people know and ask here first. Its not like its gonna last forever, you know, just for the boxing day craze.

[austery]

So I have to buy a Sony 52' and carry it back to home for two days. And return it at 28? The shipping cost will kill the PM.
Can I just buy it and leave it in the store?

[mabba18]

I'd just like a clarification:

Will BB/FS not Price Match at the cashes with a flyer from another store on the 26th/27th, or will they just not do price protection (i.e. refunding the difference on a previously bought item)?

[qrayzie]

I'd just like a clarification:

Will BB/FS not Price Match at the cashes with a flyer from another store on the 26th/27th, or will they just not do price protection (i.e. refunding the difference on a previously bought item)?

They won't price match or price protect on the 26/27.

[blainehamilton]

Let's make it even clearer:

There is no customer service staff and customer service counter open on Dec 26/27. Even if you tried to pricematch an item against their flyers, a competitor, or even tried to return an item on those 2 days, there is nobody and nowhere to do so.


Another request to make this a sticky. There are new threads popping up asking the same question.

[rabbit]

You know, the fact that this thread exists makes it quite evident why people here gripe about BB and FS (+ other big box stores), and have problems with those stores :).

[triple-u]

I'm still unclear about the price protection policy. If I buy something on the 26/27th, then within 30 days (or whatever it is) the price drops even more, can I get a refund of the difference? Or is that what they mean by no price protection on limited supply/doorcrashers.

To be a little more specific, I'm in the market for a laptop, but the boxing day deals aren't so great, so I was thinking the prices may go down even more by the end of January.

[jcon]

I'm still unclear about the price protection policy. If I buy something on the 26/27th, then within 30 days (or whatever it is) the price drops even more, can I get a refund of the difference? Or is that what they mean by no price protection on limited supply/doorcrashers.

To be a little more specific, I'm in the market for a laptop, but the boxing day deals aren't so great, so I was thinking the prices may go down even more by the end of January.

Laptops are only price protected for 15 days. If it does drop in those 15 days, then yes, they will PM for you.

[triple-u]

Laptops are only price protected for 15 days. If it does drop in those 15 days, then yes, they will PM for you.

Thanks

[swell9]

that's bullshlakha :D lol jking

thanks for the info

[xstatik]

In fact, customer service at the stores is closed and unstaffed, ..

As oppossed to every other day, with the morons running "Customer Service" at FS and BB, it may as well be closed!

[utopianbl]

If something is bought over the internet - will shipping be refunded if we were to cancel order my Monday?

[qrayzie]

If something is bought over the internet - will shipping be refunded if we were to cancel order my Monday?

If your order has already been processed, then no. If your order hasn't made it through processing, then it is possible, but not guaranteed.

Keep in mind that boxing day orders are generally processed VERY quickly.

[Mike2000z28]

I see a tv on sale i bought 2weeks ago. So i can't get the difference back?:mad:

[nfuz]

I see a tv on sale i bought 2weeks ago. So i can't get the difference back?:mad:

You definately can, if its on sale right now.

If its on boxing day, go buy the tv again... return first one.

[Mike2000z28]

yeah its on boxing day the tv. Its the 37inch Samsung for 699. I don't feel like taking the tv back. I got the Tv and Samsung BDP1500 for 800 so i can't complain to much.

[OrdG]

This should be a sticky.

Both Future Shop and Best Buy have a no pricematch or return policy on Dec 26/27..

In fact, customer service at the stores is closed and unstaffed, so there will be nobody to do returns or pricematches for you. If you ask the staff, the answer will be no.




I did successfully PM on Boxing Day 3 years ago. I went to Customer Service with one of the five limited quantity computers available, plus my old receipt.

[Mr Nobody]

So I have to buy a Sony 52' and carry it back to home for two days. And return it at 28? The shipping cost will kill the PM.
Can I just buy it and leave it in the store?

TVs should be okay. When I bought a TV 3 weeks ago, they said I could get price protection up to Jan 5th, including Boxing Week prices. I just got my refund of $339 based on Boxing Week prices yesterday.

[brown_wall_street]

do u have any idea how hectec those stores are on boxing day,

of course customer service is closed and no price matching, it is to much work for those days. Stop complaining. They give u an extension.

[Makaveli the Don]

I've never had a problem PM'ing a boxing day price (unless it was a doorcrasher or limited quantities) after Boxing day (on the 28th when they start doing returns again).

Last year I got COD4 from FS at regular price and PM'd the Best Buy price of $39.99 after the sale.

[bellboy26]

Does sears PM on boxing day? I'd assume so just checking

[WayneD88]

they should, im excited though i just found this site and im hunting for some special boxing day deals of my own :)

[emazing]

I understand BB will not be able to do PM during boxing day.

Here is the deal, If i buy a car alarm from visions that is going for 64 (unlimited quantity), and then 4 days later, i go to BB and ask them to PM it, will they still do it or not?

[Sejad]

I saw a TV at Best buy and somewhere cheap for Boxing day will they price match it??????

[AcidBomber]

No. CS desk is closed.

[Sejad]

wow this is like the 5th thread stating FS and BB do not PM on Boxing day... i thought this was obvious. and if not why is it being posted so many times!

Also to the questions above no you cannot.


Because I have not seen any of these topics posted and it's in Off Topic...well not anymore...and I have the right to ask...plus I search and could not see it anywhere.

[Sejad]

No. CS desk is closed.

Also I wasn't gonna go in the 26th-27th I am off the 28th since I work those days for boxing day.

[fignewtons6]

Can someone explain me one thing please.
If I get the sony 32inch TV at FS(the same model as the source) can I PM with the source on the 28th because Source will have it for 450$ on the 26th(boxing day) but Im gonna buy it from FS on boxing day since I got FS gift cards...
I dont know if itll work...

does this work

[Fahrenheit]

Thanks for the info, Blaine.

[Dazog]

Finally someone makes the best thread for Boxing Day, now just to link all the lazy people who ask this here, should make it one of the most viewed posts!

[trixR4kids]

does this work

wtf, NO IT DOESNT. read the first paragraph...

there is no customer service those days to do anything "customer service" related issues.... other then to allow you to buy stuff.


thx for making this thread, you know rfders need a lesson or two on understanding english when they come into a thread labelled " Future Shop / Best Buy WILL NOT PRICEMATCH Dec 26/27!!!" and ask "can i price match source on boxing day"

[Mike2000z28]

Sweet, my tv is on sale through january 4th for 100 bucks less, so im going the 28th to PM.

[ephdub]

hmmm.. i wonder if WM will do a PM for me since FS/BB are not PM-ing.. What I want is on sale at FS however the line up (to get into the store and to pay) is a lot longer at FS than it would be at WM. I'm not buying anything big.. just some dvd box sets. Hopefully they'll do it tomorrow :D

[executor]

bb has speaker mounts for 15% off in store dec 26/27, the one i need is at fs, will they pm the discount [it's not really a pm is it]

[blahblohblah]

I was just at the Heartland location and there were two people complaining to the store manager that they were told that price matches/protection would be done during boxing week.

I also commented to the manager that I was told the exact same thing and he said that he will not be "ganged up on" by customers. He said they will not do the price match and that he will talk to the sales reps.

The problem is that if a salesperson told customers that price matches would be done - even if it was incorrect - and the customer made the purchase based on these comments then FS would have to honour the terms and conditions of the sale.

Yet one more reason why FS is SLEAZY!

[BigJonsson]

I bought a 40 inch A530 Samsung at BB for 999.99 at the end of October
A few weeks later I went back and added the blu-ray player for 99.99 and was given a new reciept saying I had price protection until Jan 5

Now the A530 is 850 at Sears until Jan 1

Would Best Buy still pricematch that? Even though I did get Blu Ray player for 100 bucks?

[Dreammachine]

QUESTION...

I PM'd a rebel xsi 18-55mm & 50-250mm combo for 899, but I found another place with the price 849 could I take it back to FS do another PM to get the difference?

[brisbydog]

I bought a camera online at Best Buy on December 23 which of course dropped twenty bucks on December 25. The sale goes to January 4th so I think that I should be able to get my twenty dollars back under their 'lowest price guarantee' but the customer service people are saying no, that I have to return the first camera (minus shipping) and then reorder at the new price. This makes no sense to me. They keep saying it is part of their boxing day sale but it is not as the price goes to January 4th. Can I get the price reduction done in store on an on line item? Will their answer change after the 28th?

On a similar note, I bought at Madden PSP set on December 5th at FS and want to price match it with the Walmart flyer (fifty dollars cheaper) which goes until December 31st. I assume if I take receipt plus Walmart Flyer into a FS on Sunday that should not be an issue? It says I have until January 5th to do a return.

I am not relishing either trips, but want to make sure that I should be able to reclaim this money. I have read their on line policies and as long as the flyers go beyond the Boxing Day limit of the 27th I think I'm ok.

[supertroy]

would bestbuy pm futureshops deal if the deal was on for a week?

[boba_fett300]

BB's customer service was opened today, ppl doing refunds/exchanges. I got COD:WaW price adjusted, almost didn't get it adjusted. Said they needed to have instock first so I spent bout 10mins trying to find one and was lucky to find some.

[Mike2000z28]

I bought a camera online at Best Buy on December 23 which of course dropped twenty bucks on December 25. The sale goes to January 4th so I think that I should be able to get my twenty dollars back under their 'lowest price guarantee' but the customer service people are saying no, that I have to return the first camera (minus shipping) and then reorder at the new price. This makes no sense to me. They keep saying it is part of their boxing day sale but it is not as the price goes to January 4th. Can I get the price reduction done in store on an on line item? Will their answer change after the 28th?

On a similar note, I bought at Madden PSP set on December 5th at FS and want to price match it with the Walmart flyer (fifty dollars cheaper) which goes until December 31st. I assume if I take receipt plus Walmart Flyer into a FS on Sunday that should not be an issue? It says I have until January 5th to do a return.

I am not relishing either trips, but want to make sure that I should be able to reclaim this money. I have read their on line policies and as long as the flyers go beyond the Boxing Day limit of the 27th I think I'm ok.



Same thing here, my samsung is on sale for 699 right now so im planning to go back on the 28th(sunday) and pricematch it and get my 100 bucks back. I don't think you have to return it and get it at a new price i think thats only for 2 days.

[ericw12]

I bought a TV from Futureshop before Christmas. The TV's price dropped for 100 bucks between 24th to 25th, and lift up again after to the same price I paid before Christmas. Would they do a price match?

Thanks!!

[qrayzie]

I bought a TV from Futureshop before Christmas. The TV's price dropped for 100 bucks between 24th to 25th, and lift up again after to the same price I paid before Christmas. Would they do a price match?

Thanks!!

No, in this particular case you are out of luck.

[wastedrocco]

yeah its on boxing day the tv. Its the 37inch Samsung for 699. I don't feel like taking the tv back. I got the Tv and Samsung BDP1500 for 800 so i can't complain to much.

Then buy the new one on sale, and bring it back with the reciept from the other TV you bought for more...

I am :twisted:

Oh BTW... i went there yesterday (Boxing Day) and I was able to exchange a Sirius Stilleto W/Car Kit, for a Stilleto with boom box... they did it no problem...

I told them I would BRB, so I went to my car, got the radio, and as I came in the lady at the door yelled "NO RETURNS OR EXCHANGES DURING BOXING DAY" I just smiled and pointed to the girl behind the counter, she shrugged her shoulders and pointed at her manager... it was funny...

Maybe it was my boyish good looks...

If I wasnt allowed to do it, I would have just bought my boom box, and return my radio tomorrow.

[tiggerthetech]

Hello all, new here.

I was able to price match Best Buy in Burnaby, BC with Visions on a Garmin 755T GPS. A Geek Squad guy came up to me and asked me if I needed any help, I said I'm interested in that GPS and asked if it was possible to price match Visions as they had it onsale for $448, Boxing Day price. Best Buy had it on sale for $533. He said yes and went to call Visions to confirm stock and let me have it for $439.50+tax. Maybe I got lucky, but I'm sure happy they did it. If they didn't I would have just driven to Visions to purchase this unit.

[zeddy]

Do you think Best Buy/Future Shop will price match now? Tomorrow is the 28th - do you think they will price match NHL 2K9 from Walmart? The Walmart flyer is until Dec31. Our store may get some in on Tuesday but I don't want to take a chance. I was thinking of calling them tomorrow because it is 100km+ to the nearest BB/FS store. Does anyone think it will work?

[Flymeaway]

Future shop price matched Best buy on Boxing day for me. i bought the denon 889 for $479

[shamans]

Future shop price matched Best buy on Boxing day for me. i bought the denon 889 for $479

Same here. Sales rep did their best to PM. The only weird thing I found is that the sales rep has an incentive to not PM according to policy (10% of difference, etc) because it may take away from their commission.

[blainehamilton]

Congrats to those who got successful pms. That is more the exception than the norm.

Pms for the remainder of dec and the rest of next week should be possible, as long as the item is in stock, and isn't a limited quantity or doorcrasher.

As always, ymmv.

[BigJonsson]

I bought a 40 inch A530 Samsung at BB for 999.99 at the end of October
A few weeks later I went back and added the blu-ray player for 99.99 and was given a new reciept saying I had price protection until Jan 5

Now the A530 is 850 at Sears until Jan 1

Would Best Buy still pricematch that? Even though I did get Blu Ray player for 100 bucks?

bump

[spyhero]

I bought a 40 inch A530 Samsung at BB for 999.99 at the end of October
A few weeks later I went back and added the blu-ray player for 99.99 and was given a new reciept saying I had price protection until Jan 5

Now the A530 is 850 at Sears until Jan 1

Would Best Buy still pricematch that? Even though I did get Blu Ray player for 100 bucks?

Does the new receipt with both the tv and blu-ray player listed on it or just the blu-ray player? If it's the latter, then you're out of luck. You have the tv for almost two months now and there is no way they will pm for you. On the other hand, if you also have the tv listed on the new receipt, then you'll have a strong case to plea. Make sure you bring in the print out from sears.ca at checkout page with $779.99 listed on it.

[kleptodathief]

can u keep doing PM protections? i got mine 1st time on nov11th 999$

then on dec1 i went to get it down to 929$ , now if i go back can i get it down to 800$ cuz my tv is dropping like flies! :idea:

can't belive its still 999$ at the BB site currently

[sunshine141414]

What happens if you buy something online from FS and it is cheaper at BB. How do you PM?

Do I have to wait until I receive the item before I can go in to PM? I'm worried that the BB item will be out of stock by then.

Thanks!

[masterhapposai]

They gave me all kinds of B.S, and I don't forsee being able to PM ever.

These kids that work there are such low lifes, they believe they're going to be managers. :lol:

What retards...

[brisbydog]

I just returned from FS Merivale (Ottawa) where I eventually was able to PM my Madden PSP set with Walmart. The returns line was massive, and a manager type was going down the line approving or denying the returns. He initially refused to PM as it is a "Limited Quantities" sale but I said I was happy to go buy one at Walmart and return the other one to FS, but it seemed kind of pointless since I'd already been in the line for 30 minutes. He agreed to PM but not give the 10% difference, which was fine by me, I just wanted the better price. Next up: Best Buy on Tuesday to get my camera price reduced as the online people are refusing saying it is a Boxing Day price (although it ends January 4th). FS guy said that any BB person would give me back the twenty dollar difference as the sale goes beyond December 27th. I will wait until the 3rd or so to do it though, can't hack that line again.

[Mike2000z28]

ill be going back in a few minutes to pm my tv. They should do it since its their price and not a competitors.

[BigJonsson]

Does the new receipt with both the tv and blu-ray player listed on it or just the blu-ray player? If it's the latter, then you're out of luck. You have the tv for almost two months now and there is no way they will pm for you. On the other hand, if you also have the tv listed on the new receipt, then you'll have a strong case to plea. Make sure you bring in the print out from sears.ca at checkout page with $779.99 listed on it.

The TV is on the newest reciept, maybe they'll do it

If I can get the TV PM'ed to 780 or even 850 and they do charge me the non-bundle price for the BR player that still saves me some money....


Except that on the newest receipt the TV and BR are listed as just 940 dollars.....cause I did get a deal on a 4 year PSP and HD box free rental....

And if I use the other reciepts to show what happened they will see how long ago I bought it

Or maybe they'll give me the BR and the TV for 780....and I'll go into the RFD hall of fame or something :p


Edit edit - looking closer at the reciepts, I don't think I was charged anything for the blu ray player....

[Amuse]

I'm lining up to return something at Metro FS now. The lineup is so long!!

[spyhero]

The TV is on the newest reciept, maybe they'll do it

If I can get the TV PM'ed to 780 or even 850 and they do charge me the non-bundle price for the BR player that still saves me some money....


Except that on the newest receipt the TV and BR are listed as just 940 dollars.....cause I did get a deal on a 4 year PSP and HD box free rental....

And if I use the other reciepts to show what happened they will see how long ago I bought it

Or maybe they'll give me the BR and the TV for 780....and I'll go into the RFD hall of fame or something :p

Tell them straight up that if they don't pm it, you'll return the tv even if you have to return the blu ray player as well. Trust me, they would not want to lose the sale especially on the 4 year psp. In your case, the ball is certainly in your hand. Maybe you can even get them to pm + 10% off difference. By the way, which panel did you get? If you got a C panel, maybe you would want to return it and try your luck with Sears instead.

[BigJonsson]

Tell them straight up that if they don't pm it, you'll return the tv even if you have to return the blu ray player as well. Trust me, they would not want to lose the sale especially on the 4 year psp. In your case, the ball is certainly in your hand. Maybe you can even get them to pm + 10% off difference. By the way, which panel did you get? If you got a C panel, maybe you would want to return it and try your luck with Sears instead.

Check my 2nd edit...

And its a C panel I think but the audio is perfectly synched


Edit - Yup, they really didn't charge me for the BR player at all lol

First I spent 1322 after tax for the 4 year PSP, TV and HD package
Then when I got the BR player they charged me 1062 after the tax for the TV and the BR
The difference in the subtotal before tax is what the PSP cost me...

Way to go Best Buy

[spyhero]

Check my 2nd edit...

And its a C panel I think but the audio is perfectly synched


Edit - Yup, they really didn't charge me for the BR player at all lol

First I spent 1322 after tax for the 4 year PSP, TV and HD package
Then when I got the BR player they charged me 1062 after the tax for the TV and the BR
The difference in the subtotal before tax is what the PSP cost me...

Way to go Best Buy

Just out of curiosity. Do you really need 4 year psp on this tv? If you already used a credit card with free 1 year extended warranty to pay, then that means you really paid for two additonal year warranty instead of four since the psp started on the day you bought your tv.

[Mike2000z28]

ok just got back, no problem with the pm and its good for another 30 days now. Also price matched my Videotron HD box. So all in all, got my 37a530 and samsung bdp-1500 and videotron HD box for 800 total.

I got the blu ray player for free the first week of december when they had the samsung 37530 for sale for 999 and just kept pming. Sweet deal i must say.

[BigJonsson]

Just out of curiosity. Do you really need 4 year psp on this tv? If you already used a credit card with free 1 year extended warranty to pay, then that means you really paid for two additonal year warranty instead of four since the psp started on the day you bought your tv.

They gave me 4 years for the price of 2

And the tv did die within hours of taking it home, had to exchange it the next day...

I never bother with extended warranties but this is a TV after all, hopefully it dies Oct 25 2012

[v1nc3nt]

LG 8600 is $99 at fs while $59 at bb, i should be able to pm, right?