c1030
Dec 16th, 2008, 12:37 AM
I'm posting here to let people know about the disappointing and dissatisfying experience I've had at one of the cellphone stores @ pacific mall.
There is a total of 4 stores from the same boss, but each affiliate has a different name. When you see their signs, the words are in bold white with a blue background color. Their names I believe all end with "Store". I only remember three of them which is "the communication store", "the telephone store" and "the cellphone store". The last one I don't remember, unfortunately, but you will notice once you see their signs as I described.
I wanted to purchase a cellphone from their store and the price was $330. The phone was not available at that time when I went, so I had to wait until they order it. So I made a deposit of $20 and got a receipt.
They promised me that I will get the phone by Friday, so either they would call me if it arrives early or I call them on Friday before I go in. I didn't get a call so I assume it hasn't arrived yet but that's ok, I called in on Friday to check. They did not have it as promised so I was a bit disappointed. Finally, they called me on the following Tuesday to get it.
This is the surprising news. I went in and the girl told me that the price has raised to $500 now because of the demand. Apparently, Hong Kong and Japan has ran outta stock. I mean, what does that have to do with me? If you promised me 330 then it's 330, I don't care if the price has gone up cuz promise is a promise. It was verbally and "visually" agreed (on the receipt.)
Basically, they gave me two promises but both were broken.
(1) The phone did not arrive on time (Although it didn't get on my nerves TOO much)
(2) They promised me and wrote on the receipt that it will cost me $330, but now because the phone is outta stock everywhere, they had to take away an extra $170 more away from me, or possibly from other customers too who wanted the same phone.
I have to mention about one the staff who works there. I went in to take a look at a phone, after I thought I should think about it first because I mean, you don't wanna buy the wrong phone. And then the sales was like, "I suggest if you wanna get the phone, you should do so asap cuz I mean, Christmas is coming and the prices might be higher and there might not be a phone available." BULLCRAP! Now, I understand that's the role of a sales. But I mean, cut that crap.
Well, in the end I don't wanna argue cuz they will keep telling me the same crap. I requested to get my deposit back, took the money and bought it somewhere else instead. I waited around 2 months later for the price to get back to around $300 though. If she didn't even want my business, it's ok cuz I can get it somewhere else. But my point is, if any of you are thinking of buying a phone, please think thoroughly!
There is a total of 4 stores from the same boss, but each affiliate has a different name. When you see their signs, the words are in bold white with a blue background color. Their names I believe all end with "Store". I only remember three of them which is "the communication store", "the telephone store" and "the cellphone store". The last one I don't remember, unfortunately, but you will notice once you see their signs as I described.
I wanted to purchase a cellphone from their store and the price was $330. The phone was not available at that time when I went, so I had to wait until they order it. So I made a deposit of $20 and got a receipt.
They promised me that I will get the phone by Friday, so either they would call me if it arrives early or I call them on Friday before I go in. I didn't get a call so I assume it hasn't arrived yet but that's ok, I called in on Friday to check. They did not have it as promised so I was a bit disappointed. Finally, they called me on the following Tuesday to get it.
This is the surprising news. I went in and the girl told me that the price has raised to $500 now because of the demand. Apparently, Hong Kong and Japan has ran outta stock. I mean, what does that have to do with me? If you promised me 330 then it's 330, I don't care if the price has gone up cuz promise is a promise. It was verbally and "visually" agreed (on the receipt.)
Basically, they gave me two promises but both were broken.
(1) The phone did not arrive on time (Although it didn't get on my nerves TOO much)
(2) They promised me and wrote on the receipt that it will cost me $330, but now because the phone is outta stock everywhere, they had to take away an extra $170 more away from me, or possibly from other customers too who wanted the same phone.
I have to mention about one the staff who works there. I went in to take a look at a phone, after I thought I should think about it first because I mean, you don't wanna buy the wrong phone. And then the sales was like, "I suggest if you wanna get the phone, you should do so asap cuz I mean, Christmas is coming and the prices might be higher and there might not be a phone available." BULLCRAP! Now, I understand that's the role of a sales. But I mean, cut that crap.
Well, in the end I don't wanna argue cuz they will keep telling me the same crap. I requested to get my deposit back, took the money and bought it somewhere else instead. I waited around 2 months later for the price to get back to around $300 though. If she didn't even want my business, it's ok cuz I can get it somewhere else. But my point is, if any of you are thinking of buying a phone, please think thoroughly!