Microsoft sues DHL after train dumps 21,600 Xboxes

[trixstar]

http://www.pcworld.com/article/152173/.html?tk=rss_news

Microsoft is suing U.S.-based cargo-delivery service DHL Express for allegedly losing 21,600 Xbox game consoles because of a train derailment in Texas, according to court documents.

In a complaint filed in the U.S. District Court for the Western District of Washington in Seattle, Microsoft said it is seeking more than US$2 million in damages from DHL for two containers of Xbox consoles that sustained "impact damage, wetting, pilfering and shortage" after a derailment near Duke, Texas.

The Xboxes were en route from a Microsoft office in McAllen, Texas, to Long Beach, California, for eventual delivery to Hong Kong at the time of the loss, which occurred on Oct. 13, 2007, according to court papers. Flextronics Industrial in Hong Kong was the intended recipient.

Microsoft claims that DHL has refused to compensate it for the loss, even though the delivery service "negligently breached its duties as a common carrier, handler, bailee, warehouseman, agent, or in other capabilities," according to the court papers.

DHL could not be reached for comment Friday.

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*** i think DHL should die out.. i have heard many horrible stories about DHL

[AcidBomber]

Pretty sure DHL purchased insurance for stuff like this?
But that's a hefty amount. :-0

[trixstar]

Pretty sure DHL purchased insurance for stuff like this?
But that's a hefty amount. :-0

DHL has been known for not insuring your shipment even though you bought insurance from them lol

[TheRide]

*edited

[AcidBomber]

DHL has been known for not insuring your shipment even though you bought insurance from them lol


ahaha their fault then. :twisted:

[belowzeros]

ahaha their fault then. :twisted:


yea and DHL is refusing to pay for the shipment for whatever reason, which is what sparked the lawsuit.

[freddy65]

xbox 360?

some were salvaged I believe, right?

[_Allan_]

xbox 360?

some were salvaged I believe, right?


more likely 'scavanged' *LOL*

[trixstar]

more likely 'scavanged' *LOL*

haha those DHL employees planned this attack to retrieve some consoles of their own to sell it for profit!! u never know... 2 million bucks for 21,600 360s would mean the cost of production for each unit is about $90. DHL employees can sell each unit for $180 and make big bucks..

[MasterXan]

I think Sony owns DHL now:D

[g0lden0rchard]

DHL does not operate the train.
DHL should in turn therefore sue the train company.

[belowzeros]

haha those DHL employees planned this attack to retrieve some consoles of their own to sell it for profit!! u never know... 2 million bucks for 21,600 360s would mean the cost of production for each unit is about $90. DHL employees can sell each unit for $180 and make big bucks..


Yea I don't think MS is suing to recover costs I originally did that calc myself.

MS is suing for "damages" so they might just be after negligence, affect on biz ie downtime to reproduce to meet market damands, etc.

Insurance likely paid for the lost product.

[freddy65]

DHL does not operate the train.
DHL should in turn therefore sue the train company.

And the train company will sue the government, for tracks weren't properly maintained.

[hitman047]

DHL does not operate the train.
DHL should in turn therefore sue the train company.

And the train company will sue the government, for tracks weren't properly maintained.

And the government will gladly pay it with my tax money :mad:

[professionaldude]

And the train company will sue the government, for tracks weren't properly maintained.

:lol:

[trixstar]

And the government will gladly pay it with my tax money :mad:

exept your tax money will not be collected as you are in canada not the united states..

[Kasakato]

exept your tax money will not be collected as you are in canada not the united states..

The steel the train tracks were made of was produced in Hamilton, therefore Canada will be sued as well.

[angel_wing0]

*** i think DHL should die out.. i have heard many horrible stories about DHL

i have tons of horrible experience with them, that's for sure. Would never want to use them again...rather use fedex.

[trixstar]

The steel the train tracks were made of was produced in Hamilton, therefore Canada will be sued as well.

oh no. let's hope canadians counter sue

[jp06]

haha those DHL employees planned this attack to retrieve some consoles of their own to sell it for profit!! u never know... 2 million bucks for 21,600 360s would mean the cost of production for each unit is about $90. DHL employees can sell each unit for $180 and make big bucks..

from what i'm reading in the comments below the article is that these were likely defective consoles heading back to the OEM manufacturer in HK. So if this is the case, then it makes sense that Microsoft is only suing for damages (shortage) for lost non-working consoles. Either way, they were still worth something because they would've been refurbed then resold again.

[dre145]

from what i'm reading in the comments below the article is that these were likely defective consoles heading back to the OEM manufacturer in HK. So if this is the case, then it makes sense that Microsoft is only suing for damages (shortage) for lost non-working consoles. Either way, they were still worth something because they would've been refurbed then resold again.

in logistics the full retail value is not put down, only manufacturing + some other fees i believe