Markham Honda

[donye]

I have a 2003 honda cr-v. 49500km
I went to markham honda and asked any maintenance i have to do.
Express service guy said, i have to do service D.
I told him i already changed oil and filter last week and i get free tire rotation from costco.

They (Markham Honda) changed allergi filter(glove box),changed transmission fluid, power stering fluid, rear break pads.(they said, they changed those.But, i don't know,they really changed those).They took just 2 hours.They charged me $948.

I think, it's too much to pay just for maintenace. $948

Markham honda charge me around $400 every time i go there for maintenance.This time $948.

Is that normal to pay $948 just for maintenance?

[Felks24]

Well the rear brake job would account for the extra cost, but $948 seems steep for a regular maintenance & rear brake job.

[MrHazY]

wow... that's ridiculous.. I can't believe how much they overcharge for this type of work.. and I can't believe you've been paying $400 for regular maintenance.. just wow..

[donye]

I bought my cr-v from Markham honda.I do all my regular maintenance at Markham Honda.Because it's better to keep my maintenance record same place to keep the waranty valid.

[GunnerX]

Um.. you don't have to go to the same dealer to keep the warranty valid. You can go to any other Honda dealer in Canada.

[Efx]

You've been scammed. And why on earth would you change your power steering fluid at 60K??? Do you experience problems with steering?

[donye]

You've been scammed. And why on earth would you change your power steering fluid at 60K??? Do you experience problems with steering?

No, i don't hvave any problems with streeing.

I checked,honda cr-v service manual now.It's didn't say anything about change steering fluid.

[kvilkhu]

Rear brakes at 58K?
My rears have 189K and still have life in them, and I drive pretty hard.

[Engi-Nir]

Your warranty is valid as long as you get your regular oil changes completed at any Honda Dealership. Honda warranty is valid at any Honda joint, not at the dealership you purchased at.
Do not worry about their other services, and then at 80k(or 5yrs not sure, depends on car) interval you will have your usual maintenance items listed for your car. The dealership is scamming you, and your rear does not require a change this early, your fronts maybe(city driving), but rear brakes replacement is too early given your very low KMs. I am surprised they didn't tell you it is advisable to replace the rotors also, and the timing belt.

[donye]

I don't drive much.I use my car to go to work and shopping.
I drive 10,000 km/year
I don't even break hard.
But, i always use parking break when i park.Some time i pull hard parking break.
I heard,parking break good for the transmission.
I know, most people don't use parking break.
Even Markham Honda dealer don't use parking break.
Because ,after the servise they park my car without use(pull) parking break.

[leafnation5]

I bought my Honda and had same concept in mind that to maintain warranty I need to go to Honda. So I end up spending over couple of thousands in different types of services.

During a get together, I met somebody who had worked at Sisley Honda. He told me that you need to get your service done but not from Honda. He told me to go Midas or Candian Tire or any CAA referred garage and then I started to go to one of garages. They used to do all checks as advised in Factory Maintenance Schedule.

For type 4 service once I paid $600 to Parkway honda whereas this garage charged me $89 only.

[Tomy]

you got scammed.. just go to another mechanic and keep all your receipts for your work and warranty will still be valid.

[donye]

I bought my Honda and had same concept in mind that to maintain warranty I need to go to Honda. So I send spending over couple of thousands in different types of services.

During a get together, I met some who had worked at Sisley Honda. He told me that you need to get your service done but not from Honda. He told me a garage and then I started to go to him. They used to give all checks they did as advised in Factory Maintenance Schedule. For type 4 service once I paid $600 to Parkway honda whereas this guy charged me $89 only.

But, if i do my regular maintenance with same honda dealer, i don't need to keep all the receipt for the warraty.because theier computer have the record.

But if i do the regular maintenance different dealer or garage (even different honda dealer) i have to keep the receipt for the waranty.

[donye]

My honda cr-v has factory warranty 100,000km/3year.
But i bought extended warranty for 7 years when i bought the car.
I paid $1500 for the extended warranty.
But, i don't know, the 7 years from when i bought it or from after factory warranty expired.
I don't drive much. So, i follow years.(not km)
I change oil every 5 months.(honda manual says change oil every 6 months)

[hOrnizuka]

do you think $1k is worth it to have your service records saved in the computer?

[donye]

Markham Honda dealer = stealer
Anybody know good garage or dealer for honda in GTA?



Note: I thought , honda dealer do good regular maintenance job for honda cars than other garage.

[rayq]

I have a 2003 honda cr-v. 49500km
I went to markham honda and asked any maintenance i have to do.
Express service guy said, i have to do service D.
I told him i already changed oil and filter last week and i get free tire rotation from costco.

They (Markham Honda) changed allergi filter(glove box),changed transmission fluid, power stering fluid, rear break pads.(they said, they changed those.But, i don't know,they really changed those).They took just 2 hours.They charged me $948.

I think, it's too much to pay just for maintenace. $948

Markham honda charge me around $400 every time i go there for maintenance.This time $948.

Is that normal to pay $948 just for maintenance?

Ask them to give the break down of each service. Even though it just took them 2 hours to complete, but they will charge hour on each individual service, say transmission fluid = 2h, power stering fluid = 2h, rear brake pads = 3h (coffee during waiting = $50??? :)), etc... charging ~$1000 is insane for sure!

[fastlayne]

I have a 2003 honda cr-v. 49500km

Markham honda charge me around $400 every time i go there for maintenance.This time $948.

Is that normal to pay $948 just for maintenance?

Wow! You have a '03 CR-V with less than 50K. I'll trade you, mine has 170K!

Of course you're paying double (any reasonable cost) for any work done at the dealer, but after 5+ years (regardless of mileage), it was time for a fluid change, including tranny and rear differential. Although I haven't replaced power steering or brake fluids, yet.

[donye]

The markham honda guy told me to pay around $800 first.Then he said he did a mistake the calculation. Then he said he give me 10% discount for the mistake.
The correct price is $948 (with 10% discount)

[donye]

is the " speedy" good place to do regular maintenance for honda ?
because, i'm a OACETT member, i can get 15% discount at speedy.

Copy and paste from Speedy:

At Speedy Auto Service, we offer a full range of automotive repair services including:

Brake Service
Exhaust System Repair
Tire Repair and Replacement Service
Wheel Alignment Service
Shock and Strut Replacement
Lube, Oil and Filter
Batteries and Charging Systems
Radiator Service
Maintenances & Inspection Packages
Emissions Testing & Safety Certification (available at select locations)


15% discount on all regular-priced services (excluding tires)
10% discount on our everyday low-priced tires
5% discount on all advertised specials

At Speedy Auto Service we use top-quality products such as:

Walker Exhaust Systems
Raybestos Brake Parts
Michelin and BFGoodrich Tires
Monroe Shocks and Struts
Castrol Motor Oil

In addition to our quality products and service, we guarantee every part and every repair and our warranties are honoured in every one of our stores nationwide. We offer free written estimates and never charge you more than what you approved.

Bring your vehicle to the nearest Speedy Auto Service location and have our professional staff take care of all your automotive maintenance and repairs. We look forward to servicing your vehicle!

[sunnybono]

I bought my cr-v from Markham honda.I do all my regular maintenance at Markham Honda.Because it's better to keep my maintenance record same place to keep the waranty valid.

you don't even have to go back to any honda dealer to keep your warranty valid. Any lic. mechanic + OEM part + receipts = valid warranty!!!!

sk

[belfour]

Sorry your trusting Markham Service department too much.


Rear brake pads do not have to be replaced till well over 100k..

Air filters, Cabin filters you can change them yourself. Save you over $100 in labour.

Oil change doesn't have to be replaced every 5 months.. since your only driving 10k per year.. your just throwing money in the drain.


What I do recommend doing at the dealership is changing your Rear differential fluid (with honda's fluild) every 50k (some say 25k). Go to the forum hondasuv.com for more details.


Scan your service receipt (take out your name and car vin number) and post them here so we can see what they actually did to get $900+


Edit: "Markham honda charge me around $400 every time i go there for maintenance.".. For what kind of maintenance??... the most you should ever pay is $30 for Service A (oil change ) that happens more than B, C services

[myapple]

I have a 2003 honda cr-v. 49500km
I went to markham honda and asked any maintenance i have to do.
Express service guy said, i have to do service D.
I told him i already changed oil and filter last week and i get free tire rotation from costco.

They (Markham Honda) changed allergi filter(glove box),changed transmission fluid, power stering fluid, rear break pads.(they said, they changed those.But, i don't know,they really changed those).They took just 2 hours.They charged me $948.

I think, it's too much to pay just for maintenace. $948

Markham honda charge me around $400 every time i go there for maintenance.This time $948.

Is that normal to pay $948 just for maintenance?
Cabin/Pollen Filter: Cost $40-45 from honda, can EASILY change yourself, it's in the glove compartment

Trans Fluid: Roadsport honda charges about $60 to do a single drain and fill. Formula honda charges about $130 for a triple drain and fill. I do my own double drain and fill at home for about $30-40 worth of parts from the dealer.

Brake job: formula honda charges around $120 to replace rear pads.

wow...u paid a lot of money. Next time, just go in and tell them exactly what you want to do. Just follow the maintenance schedule, ignore those service B, C, D, E crap...because they charge you hundreds of dollars just for checking your lights and look under your car etc.

Some stuff like the filters you can do yourself. They charge $40-45 for the filter, but I think they charge over $100 to have it installed. My friend got his in dash cabin filter installed at parkway honda for over $100...i had a good laugh.

[donye]

http://i34.tinypic.com/2ebv5v9.jpg

http://i38.tinypic.com/9bc7rd.jpg

http://i37.tinypic.com/2dl3xag.jpg

[Keigotw]

J#3 Rotor resurface??? for the back????

I never had to do that for the 10 years that I had my Acura 1.6 el
I did I few times for the front rotor due to hard breaking

[donye]

J#3 Rotor resurface??? for the back????

I never had to do that for the 10 years that I had my Acura 1.6 el
I did I few times for the front rotor due to hard breaking

yes. Back

[v33k]

I felt sorry that you got robbed in broad day light.

$700 labour on $230 parts

Go look for a good independent garage, you only need to pay half of what you have paid. They could get you genuine honda parts as well.

There are tons of good garage in Markham area. A lot of them are very familiar with Honda/Acura.

[Felks24]

Dude, that sucks.

I once had a Honda Dealership "resurface" the rotors on my civic. Had to replace them and the pads shortly thereafter.

For the extra cost, it's better to just get new rotors IMO.

[hightech]

Dude, you got hosed! Forget the stealerships. Makes me reconsider getting a 09 Civic if all the Honda guys are crooks. At least my Toyota dealers are way better!

[Menace]

I would never ever go back to dealer for anything. Read Sunnybono's post above.

My trusty local mechanic did the 1st oil change on my wife's new Corolla. Fcuk dealer!

[MrHazY]

http://www.myhonda.org/ Here's another dude that is unhappy with Markham Honda.. lol.. but I guess with most dealers there's always going to be a bunch of unhappy customers along with a bunch of satisfied customers..

[Engi-Nir]

I would never ever go back to dealer for anything. Read Sunnybono's post above.

My trusty local mechanic did the 1st oil change on my wife's new Corolla. Fcuk dealer!

I am not defending dealership service, but let's face it guys, the service advisor takes advantage of the unsuspecting, regardless of dealership(Ford/toyota/gm/honda/etc), they are all paid on commission. More work they do on your car, the better! Hence, they prey on the clueless ;)

[ricky13579]

forget about dealership...i had bad experience at Markham Honda too.

[Menace]

I used to know a guy who worked for Downtown Subaru as a service advisor. The boss always pushed them to sell more and more. He got tired of it and was transfered to warranty department.

I am not defending dealership service, but let's face it guys, the service advisor takes advantage of the unsuspecting, regardless of dealership(Ford/toyota/gm/honda/etc), they are all paid on commission. More work they do on your car, the better! Hence, they prey on the clueless ;)

[coolspot]

Rear brakes at 58K?
My rears have 189K and still have life in them, and I drive pretty hard.

I depends... if the car sits around a lot, water, dampness, etc can corrode the brakes.

[myapple]

http://www.myhonda.org/ Here's another dude that is unhappy with Markham Honda.. lol.. but I guess with most dealers there's always going to be a bunch of unhappy customers along with a bunch of satisfied customers..
I think markham honda is notoriously bad. Do note that not all dealerships charge the same prices/rates for parts and labour. One dealer may charge you X amount for labour/parts while another might quote you for Y.

I've been to markham honda for various things. I find formula honda and roadsport honda have more reasonable prices and better service.

[ferkel]

I think markham honda is notoriously bad. Do note that not all dealerships charge the same prices/rates for parts and labour. One dealer may charge you X amount for labour/parts while another might quote you for Y.

I've been to markham honda for various things. I find formula honda and roadsport honda have more reasonable prices and better service.

You got to be kidding.. Formula Honda is the worst.

[White Comet]

i don't like Markham Honda as well. Don't like their services and their Service Adviser Reps. Also, the women at the cash table. First thing is their attitude...they just simple don't care. Last time I was there with my mother waiting for the car to be taken out after service. We waited well over 30 minutes...asked the dude where the car is...and he just cuts us off saying its coming without even checking. Next thing you know...the order wasn't sent to deliver the car to the front door of the dealership. I wanted to slap him hard that time.

Also heard of other stories about unhappy customers live in the dealership. I've had better experiences with Sisley, but never Markham Honda

As for Honda warranty, i don't think i'll ever buy warranty from them...our cars never needed it lol

[freddy65]

I have a different opinion of Markham Honda. Never had a problem with them.

Always talk to Lester, he is very polite and helpful.

[donye]

How about Toronto Honda?
Is they charge reasonable price for regular maintenance?
I will do my next regular maintenanace different place, not at markham honda.

[EP32k2]

It's BRAKE not BREAK!!!!

Sorry, pet peeve.

[leafnation5]

You got to be kidding.. Formula Honda is the worst.

I got my car serviced once Formula. They banged my door with other car and said it was before. After lot of arguing they agreed to do it becuase I was standing in their showroom and they do not want to linger it long.

They changed my brakes when I bought the car (it was part of Honda safety check). After my door incident, I went to Parkway, they told me that it is not Honda brand. I called Honda and they told me that the dealers have an option to use non-honda parts. Which means that they use non-honda parts and charge you honda rate.

[urameatball]

next time, shop around.
There can be a huge, even between different honda dealerships.

I found this out when I had to take my mom's toyota minivan for a compression test.
toyota on st.clair = $210 labour
toyota on steeles = $110 labour

[White Comet]

I have a different opinion of Markham Honda. Never had a problem with them.

Always talk to Lester, he is very polite and helpful.

is he chinese? for some reason, at Markham Honda, its best not to talk to a chinese rep...I'm chinese too btw

Sometimes I hear them badmouthing customers in their language...which to me isn't that respectful

[donye]

is he chinese? for some reason, at Markham Honda, its best not to talk to a chinese rep...I'm chinese too btw

Sometimes I hear them badmouthing customers in their language...which to me isn't that respectful

That happened to me.
I talked to the express service guy(chinese) .Then there is other chinese guy (other main service adviser) talked to him(express service guy) in their language front of me.May be he told him to charge me a lot. I'm indian

[MasterXan]

damn...

I bought my car there a few weeks ago and the reason being that a lot of places (incl. Markham Honda) were giving me the same numbers so I went to there instead cause it was close to my house. I also heard that usually your home dealer would let you have loaner when your car is in the shop.

Now this stuff happens. I knew something wasn't right when I bought my car. I must admit the salesperson was not very "Chinesey," (ie. pushy, smart talker)which was a good thing but the F&I manager was not very nice at all. Now, I have my doubts about the service department.

>:(

[help_questions]

and it is not like they overcharged you a little bit. they fully robbed you.
What a scam.

[help_questions]

bump.....for negative weekend publicity, as people go car shopping on the Weekend. If that is you, take a look at this thread.

[Luvmycivic]

I have a different opinion of Markham Honda. Never had a problem with them.

Always talk to Lester, he is very polite and helpful.I have the same experience as you......My family has 3 Honda's & after trying out a few dealers, we now only go to Markham Honda for all of our service & I have always been quite happy.....A couple of times they didn't wash my car but after I complained they washed it right away & were quite polite about it.

2 of our cars are now out of warranty & because we did all of our service with Markham, when the transmission went on my dads van, they replaced it under goodwill & saved us thousands of dollars.

I guess there is good & bad everywhere but I will always go to Markham Honda for my service.

[Engi-Nir]

I have the same experience as you......My family has 3 Honda's & after trying out a few dealers, we now only go to Markham Honda for all of our service & I have always been quite happy.....A couple of times they didn't wash my car but after I complained they washed it right away & were quite polite about it.

2 of our cars are now out of warranty & because we did all of our service with Markham, when the transmission went on my dads van, they replaced it under goodwill & saved us thousands of dollars.

I guess there is good & bad everywhere but I will always go to Markham Honda for my service.

When did the transmission go? in between yr 5 and 6?

[belfour]

I think its over 5 years.. that's when the transmission warranty finishes.

[SIR_jeff]

I have the same experience as you......My family has 3 Honda's & after trying out a few dealers, we now only go to Markham Honda for all of our service & I have always been quite happy.....A couple of times they didn't wash my car but after I complained they washed it right away & were quite polite about it.

2 of our cars are now out of warranty & because we did all of our service with Markham, when the transmission went on my dads van, they replaced it under goodwill & saved us thousands of dollars.

I guess there is good & bad everywhere but I will always go to Markham Honda for my service.

The goodwill transmission is from Honda Canada. Markham Honda just needed to call up Honda Canada and informed them, but the decision was made by the head office. Any stealership would have done the same.. as they can bill more $$ for replacing the transmission..

[Torres9]

Donye, You have to right to choose to do it or not...you can also request to see the parts which require a replacement...ask them to show you the brake pads, but keep in mind, your CRV was 49500km, is due to type D & tranny fluid... in my opinion, every dealership has some ******* advisors & gd advisors, we can't judge the overall performance/reputation of a dealership depend on the stupid advisor....be fair...that's my comment....:D

[donye]

The Markham Honda Service Advisor name " Ming Bo Man"
I don't want to talk to him anymore.
If you guys go to Markham Honda for service, Don't talk to him.Otherwise, he will surprise you.

[Luvmycivic]

When did the transmission go? in between yr 5 and 6?
Yeah...It was just under 6 years old & had 230k on it.

[kennyc516]

Had bad experience with markham honda as well
my parents brought in a civic a year ago to fix some problem (dont exactly remember what),
They did a check and fixed "something", charged my parents the money.
But that car problem still exist after their "fix", and later on they said there was an error when they were checking, and want to charge us again to fix the problem we want them to fix in the first place.
But you never know, might be just my family's unlucky day

[donye]

My two weeks pay cheque $911
Markham Honda Stealerships charged me $948 :(

[ferkel]

Honda's are way over hyped.. the quality is just not there in their product.. bad transmisisons, lousy brakes. Honda Canada does not stand behind their product.
I'm going to Toyota next time.

[Kieraw]

Honda's are way over hyped.. the quality is just not there in their product.. bad transmisisons, lousy brakes. Honda Canada does not stand behind their product.
I'm going to Toyota next time.

Good luck, see ya later.

[Engi-Nir]

Honda's are way over hyped.. the quality is just not there in their product.. bad transmisisons, lousy brakes. Honda Canada does not stand behind their product.
I'm going to Toyota next time.

And sure Toyota is any better, 06 Camry transmission issues, tundra quality woes(tail gates to breaking camshafts), tacoma frames deteriorating over time(rusting), etc..
PS: I also think Honda is over hyped

[donye]

My next car Toyota too

[donye]

I went to toronto honda yesterday to do oil change.
They said, my power stering fluid need to change.
I told them, markham honda changed just few weeks ago.
It's look like markham honda charge me for change power stering fluid,but they didn't change it.
I don't trust markham honda anymore.
Who knows, they(markham honda) really changed transmission fluid too.
Markham honda didn't do any job, but chargrd me $948
What can i do?
I'm going to complain to the markham honda service manager

[olympic]

Power steering fluid is considered a "lifetime" fluid in most cars these days, meaning it never has to be changed. If your manual doesn't state a change interval for it then it is a lifetime fluid. It sounds like both dealerships are trying to screw you.

It stories like these that make me gald I have the facilities to do all my own repairs and maintenance! :D

http://www.tempo-topaz-performance.com/garage/43630029.JPG

[Avatar]

Wow. OP you sure got ripped off. As far as I remember I never paid that much for a maintenance repair on my car.

First don't go to dealership for anything besides buying your car (now you can even get a quote from CCC first). Get yourself a good mechanic. Mine mechanic insists on genuine parts but still charge a lot less. Sometime he even doesn't want to make money when he believes the work is not necessary.

[teoconca]

OP you were to blame partially. You had to ok with the service order before they did the work Did they ask you for permission. :cry: If you don't like their estimate then you can walk away. Dealers always charge much higher rate than regular mechanic. They charge around $90/hour. The work properly take 2.5 hours (they will chagre 3 hours). For your servive record, you don't have to go to 1 dealer to get it records. All dealers are linked into the system. One dealer will get to see the whole history of the car.

OP you can call Markham Honda to complain that they overcharge you if you can get estimates from other Honda dealers for the same service. Threaten them that you bring your business to other Honda and you will never buy a Honda car again.

[donye]

I didn't see anything about " change power steering fluid" in my 2003 honda cr-v owners manual.

[Mayoo]

you may be the 1212312312312312312312 person scammed by dealer.. follow the below rule

1. Go to dealer and ask them whats is wrong and what is the price quote .
2. Come home and go to a honda local forums like torontoaccords or torontoscivics
3. Ask the members about a good mechanic shops which can do all those work ..
4. call the mechanic shop and ask for price quote for parts and service. if you want you can purchase the parts from dealer but NEVER service.. if you look at the bill, the servicie costs more than parts !!! ( Even on ur case Labour is $600 and parts is just around $200 )

Remember the dealer will always say something is broken .. specially happens when you go for oil change .. simply ask whts wrong and whts the quote , get the parts and go to ur mechanic

DONE DEAL !!!!

My fav mechanic is 360auto .. his name is Chi ..

Store/vendor Name: 360 Auto Services
Personnel Contact: Chi
Address: 20 Heritage Rd , Unit 15 (Markham, On L3P 3P3)
Telephone: 905-910-0854
Email: chi@360-auto.com
Website: http://www.360-auto.com/
Products/Services: Scheduled maintenance, Aftermarket upgrades, Engine swaps, Exhaust, Electrical

[Mayoo]

I didn't see anything about " change power steering fluid" in my 2003 honda cr-v owners manual.

check in the honda maintancne calculator webpage. see below

http://honda.ca/HondaCA2006/YourHonda/HondaService/MaintCalcSched.asp?year=2003&modelid=8&minder=False&TrimID=169&L=E

Factory Recommended Maintenance


Type D


Replace engine oil* and filter.
Service front and rear brakes.
Rotate tires**, inspect for wear and adjust pressure.
Lubricate all hinges, locks, and latches with multipurpose grease.
Inspect tie rod ends, steering gear box and boots.
Inspect suspension components.
Inspect driveshaft boots.
Inspect and adjust drive belts.
Replace dust and pollen filter.
Replace air cleaner element.

Type E

Replace engine oil* and filter.
Service front and rear brakes.
Rotate tires**, inspect for wear and adjust pressure.
Lubricate all hinges, locks, and latches with multipurpose grease.
Inspect tie rod ends, steering gear box and boots.
Inspect suspension components.
Inspect driveshaft boots.
Inspect parking brake adjustments.
Inspect brake hoses and lines (including ABS).
Check all fluid levels, condition of fluids, and check for leaks.
Inspect cooling system hoses and connections.
Inspect exhaust system.
Inspect fuel lines and connections.
Check all lights.
Inspect the underbody.
Inspect and adjust drive belts.
Replace dust and pollen filter.
Replace air cleaner element.

[TK99]

Finally I got good service. HONDA~!