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View Full Version : Ignoring a FedEx Ground Brokerage Invoice


GTA: YYC
Sep 24th, 2008, 02:20 AM
I have been trying to sort out a ******** brokerage invoice with FedEx Ground and there seems to be no reasoning with them. Too make a long story short they are trying to collect approx 107% brokerage based on an arbitrary value they assigned to a package because reading the waybill was just too hard.

I am at the point another seconds thought is wasted on this issue, if I just throw the invoice away will they try to collect or report on it?

I have considered sending them a cheque for $13 which is what I would owe them if they didn't **** up - but I suspect they would just send another invoice with interest owing on the balance if I did.

dmxlite
Sep 24th, 2008, 03:26 AM
After the third notice, they will contact the shipper (if you got it on ebay, that would be the seller) and try to collect that way.
If they can't, they'll probably send it off to collections.

That's what I don't like about FedEx, with UPS, you can call ahead of time to let them know you want to clear the item yourself and avoid the brokerage.

akz
Sep 24th, 2008, 03:32 AM
After the third notice, they will contact the shipper (if you got it on ebay, that would be the seller) and try to collect that way.
If they can't, they'll probably send it off to collections.

That's what I don't like about FedEx, with UPS, you can call ahead of time to let them know you want to clear the item yourself and avoid the brokerage.

how would you go about clearing it yourself? could you provide me some info im interested to know the procedure thx

dmxlite
Sep 24th, 2008, 03:43 AM
how would you go about clearing it yourself? could you provide me some info im interested to know the procedure thx

Because I'm feeling nice tonight:
http://www.redflagdeals.com/forums/showpost.php?p=6083548&postcount=24

From this thread:
http://www.redflagdeals.com/forums/showthread.php?t=504863

You should be able to use the same method for FedEx, but it didn't work for me.

Emancipated
Sep 24th, 2008, 08:20 AM
I avoided paying once and they sent it to collections. I wouldn't risk your credit score for a few bucks.

Tha_Doggg
Sep 24th, 2008, 08:29 AM
I have had problems with a FedEx bill as well. I wasn't supposed to get charged tax because the item was under $20. I called them up, told the lady that they read the waybill wrong and she told me to email her the receipt. I did and within 2 business days I got an email that my account has been credited. It was pretty easy to deal with.

ZenOps
Sep 24th, 2008, 11:33 AM
More than likely you got hit with the $7 R.O.D. fee

Never quite understood how it worked, but it is based on location and who is your designated broker for the area you are in.

IE: In North Calgary, I always had to pay the R.O.D. fee. In South Calgary I never had to pay it.

metoo2
Sep 24th, 2008, 12:32 PM
Hi,

A little tip... always avoid FedEx, UPS, unless your item is under $20.00 Canadian

we canadians want to deal with USPS = Unites States Postal Service, never UPS

I already contacted UPS concerning brokerage fee on an order I made on ebay.com (USA)... I finally had my product without having to pay this stupid brokerage fee. There was an interview talking about this on "la facture" (Radio-canada)
http://www.radio-canada.ca/actualite/v2/lafacture/niveau2_15214.shtml

dmxlite
Sep 24th, 2008, 03:50 PM
I already contacted UPS concerning brokerage fee on an order I made on ebay.com (USA)... I finally had my product without having to pay this stupid brokerage fee.

How long ago? They might bill you later, unless you cleared it yourself.

monty613
Sep 24th, 2008, 07:13 PM
I avoided paying once and they sent it to collections. I wouldn't risk your credit score for a few bucks.

I've disregarded 2 of them and nothing ever happened

However both times it was from larger companies, not personal transactions on eBay. Maybe the companies footed the bill?

help_questions
Sep 24th, 2008, 07:29 PM
isn't the shipper technically responsible for all shipping charges.

I know that when you buy something from the US, you agree to be responsible for all customs charges, but that is a agreement between the buyer and seller.

I could be wrong, but as far as the carrier is concerned, isn't the shipper responsible?

I vaguely remember once being told by a carrier that if/when i refuse to pay the amount indicated, they would go after the seller....

radeonboy
Sep 24th, 2008, 07:51 PM
Never use TNT too. I used them without knowing (the sender shipped it without me knowing) and I got screwed. $37 declared value and I pay $32 on duties and shite, WTF I just paid it so I wouldnt get headaches.

Their facking inquiry number is bogus too, I called so many damn times in order to inquire about the $32 but everytime I called, they weren't available or there and the machine would repeat there is nobody at the phone right now, leave your name and invoice number....

I called 4 different days and got the same stupid message.

I was getting close to the bill due date and said fack it, just pay it and NEVER EVER use TNT again. >:(

radeonboy
Sep 24th, 2008, 07:53 PM
isn't the shipper technically responsible for all shipping charges.

I know that when you buy something from the US, you agree to be responsible for all customs charges, but that is a agreement between the buyer and seller.

I could be wrong, but as far as the carrier is concerned, isn't the shipper responsible?

I vaguely remember once being told by a carrier that if/when i refuse to pay the amount indicated, they would go after the seller....

If they checked mark "shipping pays all duties/taxes" then the shipper is responsible. If not, you're facked, and its on you to pay whatever fee there is...