ryyeung
Sep 23rd, 2008, 10:37 PM
WTF is their policy on returns for sale items. When i went to go buy a t-shirt that was on sale for the 50% off sale, i didn't have my SPC card. I asked the cashier if i could do a price adjustment next time i come in. she said yes.
Today i went back and the cash, and the cashier there said they don't do price adjustments on sale priced merchandise....i told them i had just bought this yesterday and that the cashier had told me i could do it.
the cashier today she said she could not do the adjustment b/c she was not the one who said that it could be done...i asked her if she had the authority to change it but she replied that b/c she wasnt' the person who had told me it could be done, she would not do it! WTF???
so i asked what their policy was and told them i wanted to refund and to rebuy the item. Then she said that they don't do refunds on sale priced merchandise only exchanges. I got the name of the cashier that did my original transaction and will be going back the next time she works b/c apparently, i need to talk to the person who put my transaction thru.
After i left, i read on the receipt and they actually only do exchanges OR a returned merchandise card (store credit type thing). So if they don't do the price adjustment next time, i'm gonna ask to refund the t-shirt for a store credit and then buy it again with my SPC card discount.
Today i went back and the cash, and the cashier there said they don't do price adjustments on sale priced merchandise....i told them i had just bought this yesterday and that the cashier had told me i could do it.
the cashier today she said she could not do the adjustment b/c she was not the one who said that it could be done...i asked her if she had the authority to change it but she replied that b/c she wasnt' the person who had told me it could be done, she would not do it! WTF???
so i asked what their policy was and told them i wanted to refund and to rebuy the item. Then she said that they don't do refunds on sale priced merchandise only exchanges. I got the name of the cashier that did my original transaction and will be going back the next time she works b/c apparently, i need to talk to the person who put my transaction thru.
After i left, i read on the receipt and they actually only do exchanges OR a returned merchandise card (store credit type thing). So if they don't do the price adjustment next time, i'm gonna ask to refund the t-shirt for a store credit and then buy it again with my SPC card discount.