Canada Computers Online - Any good?

[JChase]

Was recently looking at making a purchase from their online catalog, but I've read a few negatives about online orders, so I figured I'd ask. Also, they want a Paypal payment sent out without processing an order form, which I found a little odd...

Any help would be appreciated, thanks!

[vistaliving]

I wouldn't go there.

You'll just end up as one of the many people here who'll have a nice long rant about how bad CC is.

Online just means that they don't even have to treat you poorly face to face.

[Red_Army]

Was recently looking at making a purchase from their online catalog, but I've read a few negatives about online orders, so I figured I'd ask. Also, they want a Paypal payment sent out without processing an order form, which I found a little odd...

Any help would be appreciated, thanks!

see if they have a retail store in your area

[JChase]

Unfortunately I'm in Alberta...

But damn, the price on their ClearChat Pro headsets may be worth the risk!

[ben_liu]

Just pay me cost + shipping, I'll get it and mail it to ya... I am 2 minutes way from a Canada Computers plus I work right beside it :P

[craigbrown]

Since I'm about 4 hours away from the closest Canada Computers I order online from them all the time. I've been quite happy with the service. I've always used credit card, never Paypal so I can't comment on that. Shipping isn't quick though - I find it can take up to 5 days for them to actually ship the order from the day of ordering. Once it leaves their warehouse however, I do receive it the next day.

Was recently looking at making a purchase from their online catalog, but I've read a few negatives about online orders, so I figured I'd ask. Also, they want a Paypal payment sent out without processing an order form, which I found a little odd...

Any help would be appreciated, thanks!

[contact_markm]

I have been dealing with them in store since the early 90's. I have been ordering with them online since they started a few years ago. I love CC, however, they are not a computer store for newbies. They have some of the cheapest prices around, but they do not suffer fools. If there is something wrong, they will rma it. No often will you get an over the counter exchange. That said, I can put up with it given the cheap prices.

I have never had any troubles online, except for the odd call from them confirming my shipping address. Overall, don't worry and order from them.

[redpattison]

Just pay me cost + shipping, I'll get it and mail it to ya... I am 2 minutes way from a Canada Computers plus I work right beside it :P

Nice Guy.
Hope you win the 6/49.
Cheers to you.

[coolspot]

I love CC, however, they are not a computer store for newbies. They have some of the cheapest prices around, but they do not suffer fools.

You're too kind.

I'm hardly a newbie, but I find their service to be horrendous. Canada Craputer SUCKS.

Infonec is much better.

[HowEver]

Infonec is better, but if you know what you're doing and don't mind the ripoff fees on credit cards (no choice online, of course), Canada Computers can be okay. North York > some other locations.

Make sure you want the item though, since the "restocking" fee is horrendous. Sometimes it's worth paying a little more at Best Buy/Futureshop, especially if it's something you wish to 'try out.'

[aimfox]

I wouldn't buy online @ CC because they are way better if you go buy it at the store. it just my 2 cents :)

[Ender2070]

Infonec is better, but if you know what you're doing and don't mind the ripoff fees on credit cards (no choice online, of course), Canada Computers can be okay. North York > some other locations.

Make sure you want the item though, since the "restocking" fee is horrendous. Sometimes it's worth paying a little more at Best Buy/Futureshop, especially if it's something you wish to 'try out.'

I wouldn't recommend "renting" things from stores. You're an ******* and you're just abusing their return policies. If theres enough abuse even Best buy will charge people restocking fees. Zellers just recently started charging 20% on electronic items that were opened.

[felixmo]

Ordering online has generally been a good experience for me.

It's much better to know that some employee is being bossed around to get your item shipped out if you ordered online than dealing with their crappy service in the stores.:lol:

[Riffer]

Since I'm about 4 hours away from the closest Canada Computers I order online from them all the time. I've been quite happy with the service. I've always used credit card, never Paypal so I can't comment on that. Shipping isn't quick though - I find it can take up to 5 days for them to actually ship the order from the day of ordering. Once it leaves their warehouse however, I do receive it the next day.

That is my experience. I am about 45 minutes on TTC away from the Toronto downtown location, but I hadn't been there for years. When I wanted a Corsair PSU, it worked out that they where the best option. It took a number of days to actually ship.

I figured they might be one of those outfits that doesn't actually have stock, but on my latest build, I had time to get to the store, and I saw stacks of Corsair PSU's. Why does it take 3-4 days to put one in a box and call Purolator?

Regardless, I found them very helpful at the store. I was looking for a Lian Li case that the website said was in stock but it wasn't on display. The guy found it in the basement :lol:

[vincentfkc]

i have bad exp with CC today

i bought an asus board yesterday afternoon

today, i built my pc and found out the board was dead

then i went back to CC

they said to me "you broke the 2 pin on motherboard for the cpu".

I like "wtf, i just put it on, how would i break it? and why didn't you suspect the asus on making poor board?"

and the end, they asked me to pay them for repair or fix the board,

I like "f***K, no" i will contact asus myself and went home.

however the asus told me to contact the retailed

guess i have to deal with them again

[bhuachua]

I always buy my computer equipments from there. I go to canadacomputer for PRICE not for customer service. Since their margins are very low, they have to charge the restocking fees.

If you want to buy online, why not try NCIX.com

[Ender2070]

i have bad exp with CC today

i bought an asus board yesterday afternoon

today, i built my pc and found out the board was dead

then i went back to CC

they said to me "you broke the 2 pin on motherboard for the cpu".

I like "wtf, i just put it on, how would i break it? and why didn't you suspect the asus on making poor board?"

and the end, they asked me to pay them for repair or fix the board,

I like "f***K, no" i will contact asus myself and went home.

however the asus told me to contact the retailed

guess i have to deal with them again

You claim you built the PC and it wouldn't post. It's likely when you put the CPU into the socket you screwed up. You may not think you broke them but you did unintentionally. They blame customers because customers break things. I know from experience working at several computer stores including Factory Direct. You also might want to make sure you aren't using extra risers in your case. Based on your intelligence I think you might save yourself a second rma by following my advice.

I've been to CC and I've seen fights between customers and their staff over bent pins before. I usually listen to the people they were talking to and I determined myself that those people were idiots and didn't know anything. CC doesn't warranty broken pins due to customer stupidity (physical damage). This same mentality is the reason Factory Direct stopped selling CPU's, too many mentally handicapped people who blame the manufacturers for their own mistakes.

No company ships motherboards with bent pins. Just as you'll never find a CPU with bent pins in the box. They know ******** people would blame them so this is the area of manufacturing that gets the most QA. If the manufacturers ever caved it was just to get the ****** off the phone.

[vincentfkc]

You claim you built the PC and it wouldn't post. It's likely when you put the CPU into the socket you screwed up. You may not think you broke them but you did unintentionally. They blame customers because customers break things. I know from experience working at several computer stores including Factory Direct. You also might want to make sure you aren't using extra risers in your case. Based on your intelligence I think you might save yourself a second rma by following my advice.

I've been to CC and I've seen fights between customers and their staff over bent pins before. I usually listen to the people they were talking to and I determined myself that those people were idiots and didn't know anything. CC doesn't warranty broken pins due to customer stupidity (physical damage). This same mentality is the reason Factory Direct stopped selling CPU's, too many mentally handicapped people who blame the manufacturers for their own mistakes.

No company ships motherboards with bent pins. Just as you'll never find a CPU with bent pins in the box. They know ******** people would blame them so this is the area of manufacturing that gets the most QA. If the manufacturers ever caved it was just to get the ****** off the phone.

rofl? "Based on your intelligence"

what are u talking about?

listen to you?

can u promise none of those manufactures would ever make any mistake?

I have built over 20+ pc, this is first time i ever had bent pin probme, and u advice is uselss. have u ever seen the 775 motherboard, the only way u can bent a ping is to use ur finger but not put a cpu on it. why would i do that?

[Kyle_87]

NCIX is probably the best for online in canada

[Gee]

I have dealt with both NCIX and Canada Computers. I have to agree that Canada Computers is slow with shipping. They generally have the stock and the web site is pretty accurate as far as inventory goes.

NCIX is great with shipping, they do it better than anyone else.

Infonec does not have stock. They have a virtual warehouse with their suppliers and the inventory is not accurate.

If you want this headset, I suggest you check out a local supplier like Memory Express. They will usually match competitors.

It does not make sense for you to buy from Toronto unless it is online. Online purchases are not subject to PST if out of province. If you find a friend here to buy on your behalf, the 8% PST will kill any savings you would get from a local dealer. Still no tax in Alberta.

[Ender2070]

rofl? "Based on your intelligence"

what are u talking about?

listen to you?

can u promise none of those manufactures would ever make any mistake?

I have built over 20+ pc, this is first time i ever had bent pin probme, and u advice is uselss. have u ever seen the 775 motherboard, the only way u can bent a ping is to use ur finger but not put a cpu on it. why would i do that?

Yes I can promise, they know thats their most common point of failure and it's more rigourously put through QA specificly because of morons like you.

[vincentfkc]

Yes I can promise, they know thats their most common point of failure and it's more rigourously put through QA specificly because of morons like you.

w/e, i got it fixed and they now charge me for return cause i don;t want to buy anything from there anymore. what a great store!

are u working there?

[Realrena]

You're too kind.

I'm hardly a newbie, but I find their service to be horrendous. Canada Craputer SUCKS.

Infonec is much better.

I don't know what else to say, but...

+10000000000X!

[Ender2070]

I don't know what else to say, but...

+10000000000X!

Service is for people too brain dead to do online research.

How to ask smart questions (http://www.catb.org/~esr/faqs/smart-questions.html)

[Realrena]

Service is for people too brain dead to do online research.

How to ask smart questions (http://www.catb.org/~esr/faqs/smart-questions.html)

Uh... Maybe you misunderstood what I was trying to say (Well didn't say much anyways).

The +1 I said was about Canada Computers' service. Service such as when a customer asks the people who works there to get him/her an item, and they give them a rude attitude for no reason.

Also, is there any need for you to be rude to people on the forum when all they're doing is ranting? Calling people a moron, ****** and brain dead is not very nice, not to mention its a kind of personal attack too.

[Bskll]

it is much more likely that a customer bent the pins of their own effort than damages/QA errors from the manufacturer. If you have built 20+ PCs, you should know that. It doesn't make any sense for a computer store to be accepting bent pins. Its like taking an ipod with a broken screen to return at FS. I doubt they'll let you do it.

look here at even what is supposed to be a top rated PC components retailer.

Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physical damage. NCIX.com cannot honor warranty for CPU's that have bent pins, cracked or chipped cores, burnt or otherwise sustained any other type of physical damage. Physical damage voids any warranty previously implied for any product.

[vincentfkc]

it is much more likely that a customer bent the pins of their own effort than damages/QA errors from the manufacturer. If you have built 20+ PCs, you should know that. It doesn't make any sense for a computer store to be accepting bent pins. Its like taking an ipod with a broken screen to return at FS. I doubt they'll let you do it.

look here at even what is supposed to be a top rated PC components retailer.

no, i dont agree with you, first of all if i bought a Gigabyte or EVGA board, i would not argue or complain because they are all sealed. However, the Asus ones are not, I doubt some of their employee returned their "not working board" and sold it as new. I know pins are easy to bent, but I do know how to hold tightly and put it into socket. At last, I am lucky to fix it and return it to different CC because the original store will not return it even it is fixed(funny they told me they would do return/exchange it for me if the bent ping got fixed, and the first guy was gonna convince me to repair it at their store by paying "little Money" but no response for damaging pin).

I will never ever go back to Canada Computer!