Cough
Sep 12th, 2008, 05:59 PM
For the past few days I have been having major problems with the WestJet website when I access it with my desktop computer. Yet I have no problems when I access it through my laptop computer (using the same router and network connection). And out of the many sites I visit I dont seem have any problems on any other sites.
When I go to the second booking page (after I enter the departure and arrival airports and dates) the new page comes up trying to give me available flight information. But the circular symbol starts spinning and just continues to spin. No flight information comes up. And strangely the headings on teh boxes that show "lowest fares - select a date) come up with current dates (eg Sept 12, 13 14..) instead of dates around my selected departure dates.
I have of course communicated with Westjet IT and while they are looking into it they deny any problem from their end. And everything works fine from my laptop so I must have some specific problem with my desktop - that maybe is interacting with some "benign" problem on WestJet's end?
I have done a bunch of things to try and correct any problem on my desktop. I have loaded and unloaded Win XP SP3 update. I have restored the computer back to early August when I know I was able to get onto WestJet with no problems. I have reloaded IE6, Loaded Firefox as an alternate browser, deleted and reloaded Java, reset my router, and tried a few tweaks here and there. But no luck.
Since loading Firefox I do see a lot of script warnings in the error console Examples of these are:
Warning: Expected ':' but found 'FAMILY'. Declaration dropped.
Source File: http://c5dsp.westjet.com/css/guestSiteStyle.css
Line: 590
Warning: Expected ',' or '{' but found '/'. Ruleset ignored due to bad selector.
Source File: http://c5dsp.westjet.com/css/guestSiteStyle.css
Line: 220
Warning: Error in parsing value for property 'opacity'. Declaration dropped.
Source File: https://c5dsp.westjet.com/guest/makebooking.shtml
Line: 0
But I also seem to see similar warnings on other sites like Google and they dont interfere with anything ????
I do notice that with WestJet I have got some specific Errors (whereas other sites only seem to give warnings) - so maybe that is the root of the problem?
Error: slider is undefined
Source File: https://c5dsp.westjet.com/js/md_avail.js
Line: 405
Help would be greatly appreciated. Thanks.
When I go to the second booking page (after I enter the departure and arrival airports and dates) the new page comes up trying to give me available flight information. But the circular symbol starts spinning and just continues to spin. No flight information comes up. And strangely the headings on teh boxes that show "lowest fares - select a date) come up with current dates (eg Sept 12, 13 14..) instead of dates around my selected departure dates.
I have of course communicated with Westjet IT and while they are looking into it they deny any problem from their end. And everything works fine from my laptop so I must have some specific problem with my desktop - that maybe is interacting with some "benign" problem on WestJet's end?
I have done a bunch of things to try and correct any problem on my desktop. I have loaded and unloaded Win XP SP3 update. I have restored the computer back to early August when I know I was able to get onto WestJet with no problems. I have reloaded IE6, Loaded Firefox as an alternate browser, deleted and reloaded Java, reset my router, and tried a few tweaks here and there. But no luck.
Since loading Firefox I do see a lot of script warnings in the error console Examples of these are:
Warning: Expected ':' but found 'FAMILY'. Declaration dropped.
Source File: http://c5dsp.westjet.com/css/guestSiteStyle.css
Line: 590
Warning: Expected ',' or '{' but found '/'. Ruleset ignored due to bad selector.
Source File: http://c5dsp.westjet.com/css/guestSiteStyle.css
Line: 220
Warning: Error in parsing value for property 'opacity'. Declaration dropped.
Source File: https://c5dsp.westjet.com/guest/makebooking.shtml
Line: 0
But I also seem to see similar warnings on other sites like Google and they dont interfere with anything ????
I do notice that with WestJet I have got some specific Errors (whereas other sites only seem to give warnings) - so maybe that is the root of the problem?
Error: slider is undefined
Source File: https://c5dsp.westjet.com/js/md_avail.js
Line: 405
Help would be greatly appreciated. Thanks.