Oakley warranty? :(

[kaddy69]

I have a pair of oakley polarized square wire 3.0 (http://oakley.ca/pd/4266/13932)

Today I picked up the frame and noticed the one arm on the sunglasses came off. The glasses are about 13 months old. I don't have the warranty card anymore.

Can anyone tell me the cost of getting these repaired by oakley? Will they repair them? Oakley's warranty line was closed by the time I got home.

Anyone have any idea what they will do in this case? I paid almost $300 for these sunglasses, so I'd hate for them to be junk.

Thanks in advance :(
kaddy

[TapemanPL]

did the arm snap off? or is it just that the screw came out?

[tweetie]

Sorry, I don't know the cost but the warranty now is one year.

I remember their old sunglasses used to be lifetime warranty, but it changed to a year warranty when my husband got his last pair a couple of years ago.

[kaddy69]

did the arm snap off? or is it just that the screw came out?

The screw is still in place. It looks like it broke off internally in the arm connector. I didn't bend the arm so it must have disconnected from the internal spring that gives a tiny bit of flex.

[kaddy69]

Update:

Called oakley and I'm getting new frames for $35 :D

[mystro]

Update:

Called oakley and I'm getting new frames for $35 :D

sorry to bump this thread, but the exact same thing happened to my oakleys polarized square wire 3.0 (shoddy craftsmanship :confused: )

Was this breakage not covered under warranty? And, where did you end up calling?

Thanks,

[Mystix]

Give them a call, I think if your warranty is done, you have to pay 35$. They just take out your old lense and get you a new frame.

[Bazooka Joe]

Bump from the dead

I have a same pair that did exactly the same thing. Will call tomorrow. I don't know why I bother google anymore for stuff like this, RFD comes through every time (try oakley repair arm spring and you get nothing).

Thanks OP.