[Merged] Telus Retention Plan..

[Kongee]

Don't know if this was posted already but this is for existing Telus clients.

I call a week back to cancel the line and explained to them that i was going to go with Rogers. They asked me what they were offering and they would match it. This is what I got.

250 anytime
100 Long distance
Unlimited Incoming
After 6pm free
Caller display

All for $20 plus system access fee.

I think you would be able to add vm in there and they would match it too. It's just that my dad does not use VM.

My friend also did this after and I got the same deal.

[hellracer]

it look similare to waht I have,

17.30+saf+tx

200 min
50 LD
Call display
VM basic
unlimited WE at 6PM

[can2000]

A long thread has been discussed about it: http://www.redflagdeals.com/forums/showthread.php?t=437912

Thanks though!

[actng]

my plan is in my signature

[Tomatolita]

oh man like the bajillion page thread on retention plans was hard to find :lol: :lol:

[71brotim]

I called Telus Retentions today and the first time I got a real "witch" so I called back again and got a really good person and this is the plan I am on now for two phones.

Caller ID
Long Distance 75
Unlimited Text
200 anytime minutes
Voice Mail
Free evenings/weekends after 6pm

$17.30 + SAF + 911 + taxes

I am happy with it....

[Seks]

Similar to mine which I got it in winter

250 min anytime
100 min LD
ultd txt msg
ultd local incoming calls
ultd evenings/wknds @ 6
ultd telus to telus
vm3
cid
cc

$20+fees

[martin_nv]

Thanks OP, did you have to sign a contract to get this deal?

[ansh12]

I am currently on the retention plan aswell. I was looking to save money and not many minutes..since i dont use my cell much. So my plan is 17.50+tax and no saf. Its not a bad deal for me. 20 bucks with taxes and everything.

[theprodigy]

Can anyone give me the number for Telus' retention department?

[lint]

there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

[herc]

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

[lint]

Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?

If you're not on contract, you'll probably get it. They're worried about iPhone churn.

[cuongp]

You should ask for the Retail EPP plan instead, $25 for 350 Daytime minutes, VM3, CID, Free after 6pm,, detailed billing, additional minutes for $.025

[Jay-c]

Can anyone give me the number for Telus' retention department?

there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R


1-877-279-3100

[redblanketinc]

I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?

[the_undertaker]

Did you get that one from the store or through retention?

I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?

[winkyber]

I have a question about Telus retention plan.

Does this retention plan comes with contract or not?

My 3-year contract will be ended next month.

Do I have to extend my contract to get this retention plan ?

Thanks

[pureenergon]

iphone? blehhh we got the diamond!!!!!!!

actually. i havent really looked at the comparisons. but i think the iphone is ovver rated.

i like my berry myself.

retention offer i got in my sig.

to date..i think this is the best offer anyone has able to achieve. excluding telus mobility employees that get a free demo line or prefferred epp plan.... kakaka.

yah there is a gabillion cell plan posts to get lost in.

[mudman24]

Now this is one hot plan, which I am now officially on

This is the updated plan I'm locked in on with Telus


Super Talk 10 - 250 min

-Unlimited Evenings(6pm)/Weekends
-Conference Calling
-Call Waiting
-Outbound Call Display On
-Unltd Local Calling 3 Months

Extras

-additional 50 Local Minutes
-Caller Display
-250 Text
-VM10
-Unlimited web browsing)
-200 Cdn to Can/US LD

Total cost just under $19 taxes, saf and 911 included

For another 5 bucks i can have Unlimited text

[905fcuk]

Alright.. Ive posted this somewhere before anyways.. Ive got:

Share15 (on 2 lines.. mine and my gf)
- 200 dtm
- unlimited e/w @ 6
- unlimited incoming
- 75 canadian LD
- nationwide talk with share member (my gf)
- 2500 sent text messages/picture messages
- CID
- VM3

All of this for 15$ + 6.95 + 0.75 x taxes = 25 and change per line

[photoguyTO]

im getting with a 3 year contract

$45+saf+911 = 56.75 total

- 450 daytime minutes
- evenings 5pm-7am
- weekends included
- incoming calls free
- 2500 txt msg
- $300 credit for phone
- unlimited web browsing
- # display
- voicemail 10
- unlimited long distance and txt msg to 5 numbers

good?

[blanzcs]

This I what I negotiated for my brother:

17.30 EPP
250 mins, unlimited eve + weekends at 6pm
vm/cid
$15 unlimited data on bb curve
$5 250 txts

$45/month + tax

After reading this thread, seems like I could have done a lot better. Although he used to be paying about $30 bucks more a month with 50 less minutess and unlimited texts and call waiting.

[blizzah]

Just called, they said 17$ plan is done, but she gave me supertalk 15 which is 200 or 250 anytime, forget which, and caller ID, voicemail etc.

She said no additional discounts on phone. I've been customer for 5 years, anyway I can bargain them for a discount on a phone, namely LG shine? I'll be signing up 3 years.

[ADRiiAN`]

Is there any Bell Retention threads?

[iconfat]

im getting with a 3 year contract

$45+saf+911 = 56.75 total

- 450 daytime minutes
- evenings 5pm-7am
- weekends included
- incoming calls free
- 2500 txt msg
- $300 credit for phone
- unlimited web browsing
- # display
- voicemail 10
- unlimited long distance and txt msg to 5 numbers

good?

That doesnt seem like a bad deal. Too bad they couldnt throw in a hundred more bonus minutes. All in all, with the unlimited web browsing, I think you did pretty good.

[pureenergon]

Is there any Bell Retention threads?

WTF??????

you been on RFD for 1 year now and do you not know how to use the SEARCH BUTTON???




noob.



guess u know the answer to your question.

[iFlex]

I, for one -am done with Telus in 9months.

Can even use my phone in Asia!

I am going unlocked SIM phone with either Fido or Rogers

[chunder]

WTF??????

you been on RFD for 1 year now and do you not know how to use the SEARCH BUTTON???




noob.



guess u know the answer to your question.


and obviously you have never heard of trolling.

[sharp21]

My wife & I had a shared plan with 9 months left on the contract. My phone didnt work anymore & hers was on the way out. We were paying minimum of $107/month up to $150.
I called today to buy out the contract & change providers, but they made me a pretty good deal. We extended for 2yrs (from today, so with 9 months left on the contract it was really a 15 month extension.) We now have:
$56/month for the 2 phones
Caller ID & Voice mail
Telus to telus
Unlimited incoming text
250 outgoing per phone.
200 daytime minutes
5pm evenings & weekends
Plus 2 months unlimited text & calling.
New Keybo for her & a w385 for me.
Pretty happy with the deal!
S.

[chris103610]

this isn't bad.
but if you were a rogers customer. you could get just as good deal probably better.

with my rogers retentions i get.

$25 a month

250mins
free incoming calls
free rogers to rogers calls
500 text messages
free incoming texts (obvs.)
caller id + voice mail
free evenings and weekends starts at 6pm though.

you should have looked at the rogers retention deal thread to see what people were getting before you signed your new 2year deal. then you could have negotiated.

Especially with the minutes. i'm sure 200minutes shared isn't enuf? but who know's they could be? (unless it was 200minutes each phone?)

[sharp21]

Yeah thats 200 each phone. Im happy with the deal for now as it cut my bill in half & we get 2 new phones.
This time next year I will study up & call them again ;)
S.

[st7860]

here is direct contact info:
client.loyalty@telus.com
1-877-279-3100

[flito ray]

anyone have luck with telus rentions with only 6 months left on a 3 year contract? or do i hafta wait for the contract to finish first??

[donvaz]

anyone have luck with telus rentions with only 6 months left on a 3 year contract? or do i hafta wait for the contract to finish first??

You can call them right now.

On a 3 year you can call them upto 9 months before expiry

[cdupuis]

When I did retention negotiations, I brought my wife to telus as well from Fido, this is what they gave us

900 Minutes shared
voice mail
caller id
call waiting, forwarding
5 nationwide faves each
5PM ev/wk
unlimited calling between both of us
system access and 911 fee
$94 total for both phones incl tax and all fees

[dmak]

I was approaching the end of my 3y contract and game the loyalty department a call, they offered me that 17.50 deal, but I talked them into the supertalk10 contract, so that means

250 min
voicemail
callerID
conference calling
10 cent long distance
etc

plus 5 for 250 text messages

final cost is 10+5+6.95+.50=22.45 a month

and I asked about the black berry storm, they said it should be in this week and he 'thinks' it will retail for 199 on a 3y contract

[nitroblu]

hot deal how? u didn't really let others know how others could get it. probably belongs in a telus retentions thread no?

[dmak]

could be, but couldnt find it. Just trying to point out there are alternative plans to the 17.50 plan everyone goes for. If I new how I would move it to the relevant thread

[munsifn]

i believe that plan (supertalk10) is only available in Manitoba..someone correct me if im wrong...

[dmak]

you could be, I am unsure. Either way its a plan that has been discontinued, so i thought it interesting to note.

fyi I live in manitoba so that could be the case

[actng]

see my sig - nuff said

[kuba]

see my sig - nuff said

Decent, I pay $20+sys.acc.fee
300 daytime (per second billing) minutes
incoming free
6pm/weekends free
unlimited txt
voice mail 3
caller ID

"nuff said"

[slaman]

Decent, I pay $20+sys.acc.fee
300 daytime (per second billing) minutes
incoming free
6pm/weekends free
unlimited txt
voice mail 3
caller ID

"nuff said"

Are we bragging about plans?

450 daytime minutes
free Telus-to-Telus
5pm/weekends free
unlimited text
voicemail 10
caller ID / call waiting
no contract

$19.30 + SAF

[xinhang]

WOW telus got some really nice retention plans

[mudman24]

My dad has

for $10

350 min
T to T
VM3
CD/cw/cc
weekdays at 5


I have for $20

350 min
250 LD to states
weekdays at 6
vm10
cd /cw/cc
250 text, could have had unlimited but didn't need it
web browsing

[StoneColdWhat]

k these plans are ridiculous, I can't wait for my plan to end.

[SoGood]

i'm about to call in telus and ask for a retention

i'm curious, how likley are they to give lets say 50mbs of free data per month?? or even like 25mbs??

what are the limits of what to ask for?
i don't want to seem too greedy.

at the moment
i have
100mins
unlimited starting @ 8pm
VM3
100text + CID - SPARK7
comes to 30.50 per month

is asking for
SPARK 7
bonus 50mins
25 LD Mins
and 50MBs of free data
all free too much?

[vancity1975]

First post, just wanted to thank every one here. 2 year family plan contract was up, called customer service and said I was going to switch to my non existent employee plan. The Loyalty rep must have been new, she said she'd match for both phones. I got for me and my wife:

Super Talk 15 (200 anytime, free E&W, cID, VM3)
Extended weekend & evenings
Unlimited incoming text & 250 out going (not a big texter)
Free Telus to Telus because we were on family plan
Waived handset fees ($50)
Only required to renew for 1 year but we signed for 3 to get the Samsung Slyde for free.

$15+SAF

This is an old plan only available to customers in Manitoba but she gave it to me anyway, I'm in the GVA. Thanks again.

[sneek]

I am unsure if I am getting a good deal or not...

Total bill comes to $26.25 a month including tax + fees

350 mins (per minute billing)
unlim EW at 6
unlim text
CID
VM25 (i think)
unlim telus to telus

my buddy got a really good deal from telus...he is on the supertalk 10, but the rep accidentally waived the SAF
so it is 10.75 or something like that for
350 mins
unlim EW at 5
unlim text
unlim on device browsing
unlim telus to telus
CID
Basic VM
...now thats a hot deal!! I wish they accidentally waived SAF for me!!

[Aggy]

I am unsure if I am getting a good deal or not...


I've seen that statement so many times now...can't people just compare their offers with what others have got in the past? If it's better than what you were getting before then don't complain. Think of what your "ideal" plan would be and ask retentions. The worse they can say is "no." :cheesygri

[sneek]

What people get varies by region and how long you have been with Telus, making it more difficult to compare plans. I am sure there is some formula that telus has to see what they can give you.

[sillysimms]

My 3 year contract with Telus has ended. I called L&R and this is what they've offered for 2 phones:

300 daytime minutes for each phone
Evenings/weekends from 6 p.m.
Free voicemail 3, call waiting, call display
Telus to telus calling
Price: $25.70 per phone (including 911 & SAF) plus tax = $29.04/per phone = $58.08/month total for the two phones.

Compared to what we're paying now, it will save about $20/month. We are supposed to go to a store for a new phone and they'll rebate us on our bill the $25 the dealer charges for the handset swap if we call L&R from the store.

What do you think of the above plan and any chance they'd add texting for free? I asked and they said they can't do it at no charge, but I don't know if someone else would give me a different answer.

EDIT: Update - called back and they didn't having a problem adding unlimited incoming texts and 250 outgoing. That's enough texts for us, so I think I will go with this plan.

[dmak]

hmmm, so far I have got my plan to the supertalk10 plan
250min (or 350 unsure)
voicemail 3
cd, cw, etc
10cent long distance

currently have 5 for 250 texts as well, so
10+5+saf+tax=something like 23

not done, time for round 2, I want either free texting or a bb with some data for cheap :)

[dmak]

update

called again
they are offering me the supertalk 10 for voice
Extended Evenings & Weekends
Canadian LD Roam @ $0.10
SPARK Sampler
Free Local Birthday Calls
Canadian LD Home @ $0.10
US Roam Air @0.95 Analog
US Roam Toll @ $0.50 Cdn
Voice Mail 3
Call Forward
Call Waiting
Caller ID
Text Messaging Services
Call Forward Immed
plus voicemail 10

for data $25
unlimited everything

so in total
(10+25+7.70+tax)x2 -I have two phones I am renewing

the deal breaker for me is that they want 300 for the bb storm (I have seen people assuming it will be 299, and the rep I talked to thinks it will be at least that)

I wonder if I should take it, or go for the rogers contract
its,
10 voice
250 min
e&w at 6
un network calling

20 data
cd name
ev
who
10000
500 data

(so thats 20+10+7.70)x2

[southnam]

Okay, I have 5 more months on my present plan with Telus:
$25 plus fees and tax (about $34 taxes in)
200 daytime
100 long distance
free cid
unlimited incoming
1000 e/w after 9 pm
voicemail 3, call forwarding, call conferencing
free t2t

My wife has a prepaid with Virgin. ($8/month usage)

I'm looking for a couples plan that will allow me to get a blackberry or some sort of smart phone and any crappy phone for my wife as she doesn't use it much. Looking for similar to above with data.

are there any couples plans that will allow me to get data for my phone only. Any experiences with stuff like this? thanks

I've been with them for 8 years how.

[pureenergon]

hmm.. when did L n R start giving out supertalk 10 and 15 plans out?! i thought only east could get em.. dang. thinking if i should renegotiate my plan down to 10$ a month hehe..

well i back in march i thought i got a killer deal in retention standards as says in my sig.

$17 / mth +SAF+911 fees
400 min
6pm eve/wknds
unlim t to t
unlim text
cid, vm, cw
$15 unlim data everything.

totals like $43-44 tax in.



First post, just wanted to thank every one here. 2 year family plan contract was up, called customer service and said I was going to switch to my non existent employee plan. The Loyalty rep must have been new, she said she'd match for both phones. I got for me and my wife:

Super Talk 15 (200 anytime, free E&W, cID, VM3)
Extended weekend & evenings
Unlimited incoming text & 250 out going (not a big texter)
Free Telus to Telus because we were on family plan
Waived handset fees ($50)
Only required to renew for 1 year but we signed for 3 to get the Samsung Slyde for free.

$15+SAF

This is an old plan only available to customers in Manitoba but she gave it to me anyway, I'm in the GVA. Thanks again.

[djdk80]

do you guyz think i got a hot deal ? or just warm or cold ?

for 42$ (voice plan) + 15$ (Unlimited DATA) = 57 $ TOTAL +SAF+911 fees

I Currently have blackberry 8830 (world phone)

450 Mins Daystime
Unlimited Incoming calls Free
After 5pm Free
Weekend Free
10 Voice Mail
100 TEXT Msg Free
Free caller ID
Free call waiting
Unlimited DATA Email/Web

I wonder if i can transfer this plan to BB STORM to take advantage of UNLIMITED DATA (WEB BROWSING) for JUST 15$

let me know what u thinK :|

[CanuckFlyHigh]

I just got offered this from Telus

250 Daytime minutes.
Evenings and weekends starting at 6 unlimited
Voicemail
Caller ID
Free Incoming Calls
Unlimited Text messages
Unlimited Data

44.05 (in Alberta), including ALL fees and taxes!

[DavidN]

Are we bragging about plans?

450 daytime minutes
free Telus-to-Telus
5pm/weekends free
unlimited text
voicemail 10
caller ID / call waiting
no contract

$19.30 + SAF

Folks, this is a deal!! I want this plan. Good job on getting that slaman.

[pureenergon]

to be frank.. u gotta look and compare to the current plan u have.
if it suits ur needs and its considerably better price and value from your original plan... then its a good deal for u. not everyone is gonna get the same amount of features each time. depends on how u negotiate and ur history with telus.

do you guyz think i got a hot deal ? or just warm or cold ?

for 42$ (voice plan) + 15$ (Unlimited DATA) = 57 $ TOTAL +SAF+911 fees

I Currently have blackberry 8830 (world phone)

450 Mins Daystime
Unlimited Incoming calls Free
After 5pm Free
Weekend Free
10 Voice Mail
100 TEXT Msg Free
Free caller ID
Free call waiting
Unlimited DATA Email/Web

I wonder if i can transfer this plan to BB STORM to take advantage of UNLIMITED DATA (WEB BROWSING) for JUST 15$

let me know what u thinK :|

[ghettogal]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

[spiralspirit]

great catch ghettogal -
thats:
supertalk 10

bonuses:
free evening plus weekends (6pm)
unlimited text
unlimited browsing
CID
VM

thats a huge list of bonuses on such a light plan.

[waterlookid]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax


Wow, I pay $54 a month for almost nothing at all. Just 350 minutes and fav 8.
Any tips for someone who hasn't called retentions before? I have like 7 months left on contract :/

[donvaz]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.

[ghettogal]

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.

awwww...yours even better! But I don't really need all that, I barely use my phone. And I tried to get them to give me free incoming calls but they wouldn't. I forgot to ask about telus to telus and extra mins. But I really don't need that much..i don't even use 100 mins a month.

Just out of curiously, how long have you been w/ them and how'd you negotiate that plan?

[905fcuk]

Alright so ive got.. for 15$ + SAF/911 + tax:

200 anytime minutes (400 shared)
myfaves 5 (nationwide)
unlimited nationwide talk w/ other share members
unlimited incoming calls
unlimited texts
unlimited evenings & weekends @ 6
CID, CW, CCF
voicemail
75 Canadian LD..

Yeah.. i think thats it.. im on a 3 year contract and only 11 months in =]

[pureenergon]

My Plan is very similar to yours (see my sig) - just negotiated 2 months ago.


hmm how u get that bundle for just 10$ ? did you use to spend like 100's a mth?

and i thought i had it good in western retention plans.
comparing to your plan....
i think i'm being over charged $7 !!!



and dont ya think ghettogals a cutie?











...doh! i quoted the wrong part lol
offtopic an all.. hehe

[tamilgal]

I now have super talk 10... Few months back I told them I was leaving them for Rogers so they gave me this deal... my contract is ending in 3 months. I am trying to get an awesome deal

i called today asking if they can give me some sort of discount on storm or offer me the 15$ Unlimited data plan... the guy said No, they stopped offering the 15$ unlimited data since Nov

is there a way I can get a good deal with the storm or data plan... anyone?

[kuba]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

$10? Weird, but cool.
How long is your contract?

Telus can't give me much more everytime I try to negotiate.
My plan is 8 years old so my per-second billing with incoming free, unlimited text CID/VM evenings weekends is pretty sick as it is.
I wish I could add more. lol

[kuba]

I now have super talk 10... Few months back I told them I was leaving them for Rogers so they gave me this deal... my contract is ending in 3 months. I am trying to get an awesome deal

i called today asking if they can give me some sort of discount on storm or offer me the 15$ Unlimited data plan... the guy said No, they stopped offering the 15$ unlimited data since Nov

is there a way I can get a good deal with the storm or data plan... anyone?

Ya 2 ways.
1) Have to be a longtime user of their service.
ie - I'm offered a free data device for a 3 year term, even the Storm - which I said no to. If I need internet or email, I can just go to a computer and access it. I'm not gonna pay them for it. :P

or

2) Go over your minutes a few times over the course of the year, give them some of your money and they'll like you for it. :)

[kuba]

hmm how u get that bundle for just 10$ ? did you use to spend like 100's a mth?

and i thought i had it good in western retention plans.
comparing to your plan....
i think i'm being over charged $7 !!!
and dont ya think ghettogals a cutie?
...doh! i quoted the wrong part lol
offtopic an all.. hehe

That's what I'm thinking, she must have spent a nice chunk of coin to get that kinda deal.
A girl with a cell phone and she claims she barely uses her minutes? RRRight.
My cousin is 18 and she goes mental every month with her cell phone usage.
Gf's of mine from 20-28 spend a ton on their monthly bills as well.
CRAZY BILLS.

And to answer your question, she's okay.

[snufkyn]

I just called in and I'm LOVING my plan!

250 mins
6pm/weekends
unlimited text
unlimited web browsing
CID and VM

All for 10 dollars!!! + SAF and tax

:D

how long were you with telus? my contract just expired and I am looking to get on a better deal... also looking to get the touch pro

was there anything you asked for/bargained with?

thanks in advance.

[Snoop Monkey Monk]

WOW, you guys and girls got some really good deals on Telus plans. I've been with Telus for over 10 years and was paying $39/month including fees and taxes for 50 minutes and evenings and weekends starting at 7pm. No other features not even CID or voicemail. I had about 2 months left on my contract and when I called in to change to the EPP plan, they wouldn't even give it to me even though alot of others got the EPP plan at that time. And now they're giving people $10 plans. I pay my bill on time and I don't bug the customer service people by calling in all the time. I probably call them about 5 times in the last 10 years and that is usually to renew my contract. I guess Telus don't like me or something. I'm happy for you people who got a really good deal on the plans. If I knew about this plan 2 months ago I would have try to get it too. Too bad I already got the EPP plan with Rogers now even though I rather have this Telus $10 plan. :cry:

[donvaz]

awwww...yours even better! But I don't really need all that, I barely use my phone. And I tried to get them to give me free incoming calls but they wouldn't. I forgot to ask about telus to telus and extra mins. But I really don't need that much..i don't even use 100 mins a month.

Just out of curiously, how long have you been w/ them and how'd you negotiate that plan?

My usage is pretty much like yours - maybe 100 to 150 mins and max 15 texts a month. Actually my wifes company has a really good corporate plan with Bell and I made Telus match it.

I have been with Telus since 1999.

[southnam]

Any help with below? I want to get one this month while blackberry has the 4000 bonus aeroplan deal going. What I'm hoping is that they will allow me to have the plan below with more daytime minutes, shared and data for only $10 a month. Fingers crossed.:|

Okay, I have 5 more months on my present plan with Telus:
$25 plus fees and tax (about $34 taxes in)
200 daytime
100 long distance
free cid
unlimited incoming
1000 e/w after 9 pm
voicemail 3, call forwarding, call conferencing
free t2t

My wife has a prepaid with Virgin. ($8/month usage)

I'm looking for a couples plan that will allow me to get a blackberry or some sort of smart phone and any crappy phone for my wife as she doesn't use it much. Looking for similar to above with data.

are there any couples plans that will allow me to get data for my phone only. Any experiences with stuff like this? thanks

I've been with them for 8 years how.

[sillysimms]

Any help with below? I want to get one this month while blackberry has the 4000 bonus aeroplan deal going. What I'm hoping is that they will allow me to have the plan below with more daytime minutes, shared and data for only $10 a month. Fingers crossed.:|

You can try and see what they say. Doesn't hurt to ask. I've been with them 3 years and we were on a shared plan (paying too much) and our contract just ended a few weeks ago. I called to negotiate a new deal and it was cheaper for us and we got more minutes to get rid of the shared plan.

I wanted the $10 plan and they told me that I could have that. However, we had Telus to Telus (because of the shared plan) and wanted to keep it since my husband and I call each other often. They told me they couldn't offer Telus to Telus with the $10 plan any longer (you might get a different answer since you've been with them longer than I have).

In the end, what we ended up accepting was Sweet Deal 25 with a few extras:

200 daytime minutes (gave us 100 bonus) = 300 minutes each phone
Unlimited nights/weekends (6 p.m. - 7 a.m.)
Voicemail
Call Waiting
Conference Calling

Bonus:
100 bonus minutes each phone
Free caller id
250 outgoing text, unlimited incoming (don't use text much)
Telus to Telus (they told us we could have TtoT or unlimited incoming and for us TtoT is more important)
Rebated handset swap fee

Cost $17.50 +SAF/911

As for data, I didn't try as I don't use the phone for that. You might do better to get 2 individual plans rather than a couples plan as for us, we're paying a lot less now and have a lot more minutes than with the shared plan.

[Levesque]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

[blanzcs]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

[Aggy]

Yeah, but did you call retentions?

WOW, you guys and girls got some really good deals on Telus plans. I've been with Telus for over 10 years and was paying $39/month including fees and taxes for 50 minutes and evenings and weekends starting at 7pm. No other features not even CID or voicemail. I had about 2 months left on my contract and when I called in to change to the EPP plan, they wouldn't even give it to me even though alot of others got the EPP plan at that time. And now they're giving people $10 plans. I pay my bill on time and I don't bug the customer service people by calling in all the time. I probably call them about 5 times in the last 10 years and that is usually to renew my contract. I guess Telus don't like me or something. I'm happy for you people who got a really good deal on the plans. If I knew about this plan 2 months ago I would have try to get it too. Too bad I already got the EPP plan with Rogers now even though I rather have this Telus $10 plan. :cry:

[ghettogal]

havn't been online so couldn't reply sooner but newayz...i tried to get more but no go but then again it's already a wicked plan so it didn't matter to me =P

However I did have a really bad experience w/ them when it came time to pick up my phone when I called in to renew they told me that the phone would be at 0 dollars (I got the LG Dare) but when I got to the dealer they said it was 150 but they can give it to me for 50. So I called *611 to which the rep confirmed that it was at 0 dollars and they will note it again on my account so the other rep will give it to me. The dealer called their support team and they said nothing's there and it will be 50 dollars. So I called again on my phone..this went on 3 times...everytime I called they said they'll note it and it'll be 0 and everytime he called they said it was 50...then the last time it was 0 if I took the bundle 20...I already have 1/2 the feature from the bundle 20 and I honestly don't need it. I was there for 2 hrs!!!! So anyways, at the end, I just gave them 50 bux. It wasn't about the money, if they told me it was 50 dollars the day before I would've agreed to it...being a new phone I didn't even expect it to drop any lower than 100 but it did. And they were quite rude at the end and a manager was suppose to call me back in 48 hrs and til now I still havn't received a call. The lesson behind the story is that you should always right down the person you spoke with that gave you the deal and their employee id and convo id. I told them if they were to check back on the voice recording that they supposedly do when you call in you'll see that at least 4 reps said it was for free. I also asked if they jot it down in the notes and all told me they did but the 'other' support team said they didn't. It was all a big headache but it's over now and I'm loving the phone! If you guys are renewing and looking for a new phone, I would definitely recommend the dare =)

And to answer your questions...I've been w/ them for quite awhile although I keep getting new accounts w/ them cuz of the new clients perks they used to have. This phone I've had w/ them for 3 yrs...all you have to do is ask. And believe me, I called in A LOT before I got everything they offered me in this plan =P

[sillysimms]

However I did have a really bad experience w/ them when it came time to pick up my phone when I called in to renew they told me that the phone would be at 0 dollars (I got the LG Dare) but when I got to the dealer they said it was 150 but they can give it to me for 50. So I called *611 to which the rep confirmed that it was at 0 dollars and they will note it again on my account so the other rep will give it to me. The dealer called their support team and they said nothing's there and it will be 50 dollars. So I called again on my phone..this went on 3 times...everytime I called they said they'll note it and it'll be 0 and everytime he called they said it was 50...then the last time it was 0 if I took the bundle 20...I already have 1/2 the feature from the bundle 20 and I honestly don't need it. I was there for 2 hrs!!!! So anyways, at the end, I just gave them 50 bux. It wasn't about the money, if they told me it was 50 dollars the day before I would've agreed to it...being a new phone I didn't even expect it to drop any lower than 100 but it did. And they were quite rude at the end and a manager was suppose to call me back in 48 hrs and til now I still havn't received a call. The lesson behind the story is that you should always right down the person you spoke with that gave you the deal and their employee id and convo id. I told them if they were to check back on the voice recording that they supposedly do when you call in you'll see that at least 4 reps said it was for free. I also asked if they jot it down in the notes and all told me they did but the 'other' support team said they didn't. It was all a big headache but it's over now and I'm loving the phone! If you guys are renewing and looking for a new phone, I would definitely recommend the dare =)

Exactly the situation you describe above was happening to a woman at the Telus location at Square One when my husband and I were picking up our phones! They had her calling the office on their phone, but by the time we left the situation still hadn't been resolved and they were still telling her she had to pay if she wanted the phone.

[Snake-Eyes]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

What province are you in?

[pureenergon]

i think this thread is lot easier i guess to readl all of vs the original telus rentention thread that has hundreds of pages ><.

i thinking if i should renegotiate my plan..

i do have an awesome plan. but if i can save $7.30/mth...

wouldnt you? lol.. if u dont then i guess ur not a true RFD'r lol

but then again.. for $7 and 150 min diff and unlim incoming..
i think i raped telus enuf of what i could get.

been a long time customer so i well deserve the plan i got.. (sig)

44 tax in for unlim data too.. is sweet!

[Snake-Eyes]

current plan w/telus $17.30/mth: 400daytime
unlimited local calling 6pm eve/wknds,T to T,
incoming calls calls, CID, VM, CW, CC
$15/mth unlimited web, email, bb msging

Awesome deal. Makes the retention deal I got a joke in comparison to yours. I'm hoping it'll suit my needs and not incurr any additional charges every month.

I've been a telus customer for 6 years straight and was somewhat happy until I saw all the great rate plans people have been getting. Makes my wallet feel used and abused. Now, i'll be saving over $14 a month and will now be able to access the web from anywhere.

Got the "Sweet Deal"
200 minutes, ul e+w after 6, ul talk and text to myFaves 5 nationwide for $17.50
Added Bundle 15 (cid, vm10, 250txt out, ul txt in, ul web) for $15
CID & VM discount ($5.00)
+SAF +911 + taxes = $39.78

phone swap fee will be waived as well.

I was given the option of:
- ul incoming for additional $10
- early ul e+w after 5pm for $2
- 100 additional dt minutes for $10

- LG dare for $0. ($50 if rateplan is less that $20/mth)

I tried asking 2 times more to get more daytime minutes but they wouldn't give it to me. Guess I didn't complain enough through out my contract term.

Can anyone give me some tips on how I can get more service features for less $$$?

[kuba]

Here is what I got for a buddy of mine about 2 weeks ago:

Insider Plan:
200 mins
cid + vm10
unlimited txt
unlimited incoming
unlimited eve + week at 5pm
unlimited browsing on phone

$17.30 + $6.95 + $.75 + $2 + tax
$30.51/month

I'm assuming those minutes are per-minute and not per-second.
How long is your contract?

[CSR]

I called into L&R and got a sweet deal.

Some history first...

End of 3yr contract, 2 months to go.. original plan was:

Talk to Me 25
- 100 Anytime Minutes
- 1000 Evenings and Weekends @ 8pm?
- Unlimited Incoming
_______________
$25 + $7 Caller ID + $7.45 SAF/911 = $44.58


Call #1) Called in a week ago and got caller ID wavied, saving $7 pre month - no contract = $36.67

Call #2) Talked to some cute girl and told her I was happy with my current plan but was looking for a cheaper monthly rate or more day time minutes. SHE offered (didn't need to ask) something that was "cheaper and had more features":

- 200 Anytime minutes
- Unlimited evenings and weekend from 6pm
- Free Caller ID
- Free Unlimited Incoming
- VM
________
All for $17.50 + 7.45 SAF/911 = $28.19 - No Contract =)

I asked if I needed to sign a contact and she said no, that's only for a reduced phone rate. So if I wanted a phone upgrade, I'd be eligible for the new activation price promotions, and I'd be able to keep this plan.

I'm one happy Telus customer. I was about to switch over to Fido.

[dmak]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

ack, sry had to comment, that is really bad. at most that should be 30 at most after all taxes SAF etc. Keep trying

[snufkyn]

just called and was offered supertalk 10 + CID, VM....
I will settle when they can give more features txt and browsing...


on a side note, I really really really want the touch pro but its overkill for my needs;
so I am at a loss between voyager vs. dare....any comments on either one?

[sneek]

my friend got the super talk 10 with
50 bonus mins.
e+w at 5
unlim text
unlim browsing
unlim telus to telus


...I wish my plan was as good/ as cheap :( ah well. He was with Telus for 5 years and I have only been with them for a year.

[blanzcs]

What province are you in?

Ontario

I'm assuming those minutes are per-minute and not per-second.
How long is your contract?

Contract started in Dec 07, and yes, per minute I believe

[mgbdragon]

anybody know if you can get extra free features during your contract. Looking to add a little bit of text to my 17.30 plan. The 15 cent per incoming text is annoying since you can't control it. I just got a decent deal this summer.

Also thinking of asking for a data plan for BB Curve.

Thanks in advanced

[mgbdragon]

called them today me and my wife got the following:


sweet deal 25:

200 daytime mins + 100 bonus mins
250 text
caller id
Voicemail
unlimited nights and we after 6pm
my fav5 nationwide

for 40$!!!! that includes sys fee , 911 and tax.

so 80 bucks for both phones !


i guess i could of gotten telus to telus with shared plan but my 5 nationwide was better , me and my wife just added each other in the my 5 fav. :)

I agree with dmac. could negotiate most of that for 17.30 per person except for the fav 5 nation wide.

[cuongp]

Current plan is Super Talk 10
+ free 150 daytime minutes
+ free after 5
+ 250 text
+ free caller id/vm
+ $15 unlimitied data plan

total is like $42 or $43.xx per month

got this plan 1.5 years into a 2year contract

p.s, most of the retention plans that people have been offered are a joke...if you know a telus dealer, ask him about the retail plan

its something like $25/month
350 daytime
free after 6
detailed billing
caller id/vm

use this as your base plan then work your way up with retentions.

[Lancer2004]

I agree with dmac. could negotiate most of that for 17.30 per person except for the fav 5 nation wide.

Yep.. You can negotiate ALL of that on the EPP 17.30. I did..

EPP 17.30 (300 anytime minutes)
- Unlimited Web Browsing
- Send 250 Text/Picture Messages
- Voicemail 10
- Call Display
- My Fave 5 Nationwide.

Comes to about $27 a month or so... It all depends on how good of a talker you are i guess. heh.

[predator314]

God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.

[Levesque]

God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.


thats bad :S gotta do sumthing about that especially if ur client since 2001 .... 40$ that .... u have nothing ...

[pureenergon]

**it all depends on how you present yourself and the tone and attitude with the conversations when you negotiate with LnR. if you speak irrate and with attitude, then you wont get very far. i talked calmly. being a long time client back to the clearnet days, where my sig is. i got everything there the first call back in march i think, except for the unlim incoming and caller id. wasnt a problem the 2nd call outside the telus store before signing and getting a free 8130 back then.




**side question for readers... for the supertalk 10 plan.. how many people were able to get the plan out west?? i thoughtw as only a prarie / east plan.


God I hate Telus.

Had my account since start of 2001. I switched phones a year ago and went on another 3 yr contract. They forced me/automatically change the plan I was on, so instead of free CID and VM I had to pay $10 for it since then.

I called just now to retentions, best he would do was discount $10 for a year for the CID and VM.

So I'm still on a crap plan locked in a crap contract. I'm done with them as soon as the term is up. I wouldn't have even went to 3 yrs except that I had a yr left in another one and couldn't afford to replace a phone that got damaged so they extended to 3yrs and gave me 2yr price on new phone.

100 minutes
unlimited local incoming
Voicemail 5
Caller ID
100 Text
was $50 (SAF/GST includ.) now $40 (SAF/GST includ.)

Grrrr, I hate them with a passion.

I don't care what they offer to me when my term is up they're toast.

[SneakyPete]

Called in and was offered the $17.30 plan on a one year contract. What are the chances of getting a new phone from them on a one year contract? Doesn't even have to be a new model, something basic even. If it makes a difference, I've been with them for over 8 years.

[kuba]

Good luck, I just renewed yesterday and they were so cheap and I've been with them since CLEARNET days, just before Telus took over.

Unless you're planning on signing a 3 year contract, forget getting a free phone.
Or unless you went over your monthly plan by at least $200.

DO NOT, I repeat, DO NOT sign with them for a 3 year term...WITH ANYONE for that matter.

Once they have you locked, they'll tell you every single time you call asking for a device or any extras on your plan, "sorry, you're in a contract, we can't do anything...unless you wanna re-sign".

NOT WORTH IT!

Buy the phone out right and stay within your plan, no matter how hard it is.


My plan now is good, but I also went over my minutes this past year unfortunately, but it paid off for me - work wise.

Sign on for one year at a time and every year, you tell them, I want the same plan I just had, but I want something else added. Over the course of a few years it'll add up beautifully.
Took me awhile to get to where I am today, but I still hate them. :)

They make it seem like such a hot deal to sign on for 3 years for any free data device, but with that, they attach all kinds of stipulations which they don't tell you right away, but near the end when you're about to sign up and ask them for the details of the offer.
It's complete BULL*****.

We in Canada get RAPED by the cell providers and the rest of the world laughs at us and feels sorry for us.
It's brutal.

...and, Telus' phones SUCK!
Bell is screwy as well.
Rogers has brutal customer service but amazing phones.

But I gotta repeat, DON'T EVER sign for 3 years, no matter how badly you want the phone. I could have gotten the Storm for free on a 3 year term, but they also said I HAD TO get a data plan for at least one year at $30/month, on top of my regular plan. FCK THAT.
I don't need the data that bad, I just wanted a great new phone for free, but forcing me to take a data plan which I saw no value in??? Forget it!

Telus sucks.
Hell Mobility sucks.
Robbers sucks - but have great phones (GSM).

[shawno20]

Just signed a one-year contract with Telus. Got the following:

250 daytime minutes
Unlimited evenings and weekends @ 6
100 Long Distance minutes
Voicemail 3, CID
Including the SAF and 911, $17.70. Comes to exactly $20 with tax.

[snufkyn]

it seems as if the "best" they can give me is supertalk 10 and NOTHING ELSE, granted I've only called two times, but then all I am asking for is CID/vm thrown in....

will try again....

[jay236]

Started out as a pay-and-talk for a couple years...finally signed on a contract and got a pretty good deal:

$17.30 + SAF + 911 + TAX
- 300 Daytime Minutes
- Unlimited Nights and Evenings after 6PM before 7AM
- Unlimited incoming messages
- 250 free outgoing messages
- Caller ID
- Call waiting
- Voice Mail 3

$0 LG Dare Vx9700

On a three-year contract
Got plan in Ontario
Have been customer with Telus since November 2005 (pay and talk).

Pretty sweet deal I'd say, would've been nice to get Free Incoming (Rep was really stiff about it, minimum discount to get it at $10/month)

[Levesque]

doesnt the EPP not exist ne more ? isnt it the Sweet Deal 25 now ?

[ghettogal]

Started out as a pay-and-talk for a couple years...finally signed on a contract and got a pretty good deal:

$17.30 + SAF + 911 + TAX
- 300 Daytime Minutes
- Unlimited Nights and Evenings after 6PM before 7AM
- Unlimited incoming messages
- 250 free outgoing messages
- Caller ID
- Call waiting
- Voice Mail 3

$0 LG Dare Vx9700

On a three-year contract
Got plan in Ontario
Have been customer with Telus since November 2005 (pay and talk).

Pretty sweet deal I'd say, would've been nice to get Free Incoming (Rep was really stiff about it, minimum discount to get it at $10/month)

did you get your phone already?? cuz they promised me 0 dollars too until I went to the retail store or was denied. I still have to call them back b/c after countless convos w/ the useless csr they said they'll have a manager contact me. That was more than a wk ago.

[Ctrl-Z]

When I spoke with L&R a couple of days ago they told me the supertalk 10 plan is no longer available. I wonder about that. I've been with Telus 11+ years and with 2 phones for the past 3 years. What they offered me for 26.46/month on a 2 year plan (includes all fees/taxes):

- 200 minutes
- my faves 5 (nationwide I think, this is a good feature to have)
- CID and VM3
- no swap fees
- $50 off an LG Voyager (still $280!)

I'm still considering it. I really need some long distance minutes too and perhaps a web browsing deal. Maybe I can get the same deal for just a 1 year term. And, yes, signing a 3 year contract is ridiculous.

[CSR]

LnR said they don't negotiate on phones and phone prices, I would have to go to the store to get the promotional new sign up prices and they would allow me to keep my retention plan.

[Longobongo]

my father just finished a 3 yr contract (super talk 20 plan) and I wanted to help him renegotiate a new one

looking to try to get the sweet deal 25 everybody has mentioned for 17.30 on a one-year term

thanks to everybody who have contributed

[fathobo231]

if i call them and wanted to buy a blackberry do you think I can get a cheaper plan?

[Killer_Saves]

Would I be able to duplicate my plan on another cell phone? I have the epp plan with spark 10 bundle and free incoming. Could I get that on another phone?

Found out I cant. I could only get the epp but none of the ad ons. Also would have to sign a minimum 2 year contract.

[CSR]

This is BS, they told me the changes would take place effective next billing. Next billing comes, no changes as promised. I called and they said I would need to sign a minimum 2 yr contract to qualify for the 17.50 plan.... what a crock of ****. I hate being jerked around... going to call in and cancel once an for all.

[southnam]

what is the LNR number again? I lost it and can't find it on this thread or could just be blind..
Thanks

[sillysimms]

what is the lnr number again? I lost it and can't find it on this thread or could just be blind..
Thanks

1-877-279-3100

[southnam]

Thanks

[manveer_369]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

[Killer_Saves]

I thought super talk 10 was only available out west. How are you getting it in Brampton.

[HH5]

I am in Toronto, Called up said I was canceling and they asked why, said that rogers was offering me a good deal and that I was going to switch. They matched the plan I described with this and I took it. The guy said that supertalk 10 is usually only offered to clients with like a 7-10 year history with telus but he gave it to me anyways. I have been with telus for 3 years.

Supertalk 10
-250 mins
-Unlimited weekend and weeknights starting at 5 ($2)
-unlimited text till april, 250 text msgs after that
-vm 10, cid

$10+6.95+2+tax = around $21

[manveer_369]

I called them and the csr gave it to me. I realized i got a good plan because most of the supertalk plans are in winnipeg.

[2bwealthy]

This is what I have been offered by retentions.
Have not accepted this yet, just thinking it over.
(for a new HTC touch pro)

200 min anytime + 100 bonus
unlimited evening/weekends from 6pm

Personal email - Unlimited
Instant messaging - Unlimited
Web browsing — Unlimited
Video streaming — Unlimited
Text messaging - Unlimited
Call Display
Voice Mail 10

for $17.30 + $25 + saf + tx = $56.24

[SiGEL]

I recently (aug 26th,08) signed a 3 year contract for htc touch diamond and a wicked rate plan... unfortunately i can't stand the god damn piece of **** phone with it's 8hr battery life and constant freeze ups/slow downs. Already got a brand new battery under warranty.

So what are my options. Is there any special technique to deal with retentions in order to get a free new phone???

I've been a customer for 7 years and i've had some pretty high bills for a year so i'm thinking i've got some pull.. just need to get some pointers on how to go about doing it.

[flito ray]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

wow i'd love to get that. i have 2 months left on my plan do you think I can call and negotiate?

[manveer_369]

I was a telus customer for 5 years and they gave me that. It depends on ur csr you get. I got some bitchy ones too. if you don't beleieve me i could post my plan uppp

[dmak]

got the following plans:

200 minutes
Unlimited incoming
Caller id free
Call waiting
Voicemail 10
Unlimited weekend and weeknights starting at 6
Call Forward
no plan renewal
free w385 Motorola phone

and this:
200 minutes
my 5
250 text
Caller id free
Call waiting
Voicemail 10
Unlimited weekend and weeknights starting at 6
Call Forward
etc

both are just the cost of the epp plan plus fees

[snufkyn]

I called today...
and..


I got rickroll'd by the telus phone answering system....

:|:|:|

[Adam35]

Supertalk 10, called in august and told them i was leaving for bell. I used to be on talk 20 corporate for 5 years. I had already ported my number to bell. The CSR said it was unfortunate and he could gave me a wicked deal. The port didn't go through yet, so i canceled it. Heres what i got:
500 minutes
Unlimited incoming
Telus to Telus
Caller id free
Call waiting
Voicemail(Basic)-Unlimited weekend and weeknights starting at 6
Call Forward
AND EVERYTHING ELSE SUPER TALK 10 ORIGINALLY CAME WITH FOR 10+7.70+13%TAX=$20.00 FLAT
Anyone wanna try beating that????
system activation fee also waived and brand new chocolate flip spark bundle free
Supertalk 10 is only avaliable for 3 years term.

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax

[spiralspirit]

you guys have some quality plans.
Can loyalty plans be passed on to other people like regular contracts?

[manveer_369]

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax


Adam you got everything listed up their for $20.01 including my fave 5 and loyalty bundle?? How long were you a customer for telus and what did u tell them?

[manveer_369]

Adam how did you negotiate that plan? How much is loyalty email regularly?

[Betard]

1-877-279-3100

Thanks!

[Stalker]

Similar to mine

- Super Talk 10 (250 mins, unlimited evenings/weekends after 6pm, call fwd, call waiting, conference calling)
- Loyalty Fave 5 Nationwide (unlimited talk/text to 5 numbers within canada)
- Loyalty Bundle 15 (Call ID, Voicemail 10, 250out/unlimited in txt messages, unlimited web browsing)
- Loyalty My Email

$20.01 after fees/tax

wow, this is basically an "almost" unlimited voice plan + an "almost" unlimited data plan for $10 if you consider that they won't wave SAF/911 and taxes? If so, I think that's the hottest plan in Canada for sure regardless of the carrier, other then you carry company paid phones. I wish there is a way for OP to post some proof. Did you also get any free/cheap price for a phone?

Too bad that I really want to leave Telus because I got no coverage in my office. Or else, I doubt very few people have been with Telus since 1997, before even ClearNet was publicly launched, so if anyone deserve that plan, it should be me :)

Sigh, even I feel pretty bad and this will sound so made up when I ask Roger's rep to match it :P

[CSR]

So do they negotiate phone prices? I was told no, but people here are getting discounted (cheaper than new activation prices) or free phones.

[manveer_369]

whats "loyalty my email"

[tim-x]

Just negotiated

Supertalk 10
300 anytime minutes
Evenings and Weekends @ 6
Caller ID, Call Forwarding, Call Waiting, Call Conferencing
VM3
Myfaves5 Nationwide
250 Outgoing Texts and Unlimited Incoming

I've been with Telus since 2006 and signed a 2 year contract with them. It came up a few months ago and just renegotiated this one based on a 3 year contract.

Total price is $10 + SAF + 911 so I believe $20.01

[CSR]

Just negotiated

Supertalk 10
300 anytime minutes
Evenings and Weekends @ 6
Caller ID, Call Forwarding, Call Waiting, Call Conferencing
VM3
Myfaves5 Nationwide
250 Outgoing Texts and Unlimited Incoming

I've been with Telus since 2006 and signed a 2 year contract with them. It came up a few months ago and just renegotiated this one based on a 3 year contract.

Total price is $10 + SAF + 911 so I believe $20.01

How about a phoen upgrade

[zexxon]

I didn't get hot deal like the supertalk-10, but here's what I was able to get with my first retentions call with Telus:

(Old Plan)

$20 a month (plus SAF & 911)
200 minutes
CID, CW, CF
VM3

on top of this I'd be paying an extra $5 a month for text messaging and at least 5 dollars in long distance charges.

My monthly bill would come to around $40 a month

(New Plan)

$17.50 a month (+ SAF & 911)
200 minutes + 100 bonus
CID, CW, CF
VM3
Unlimited text messaging
25 Long Distance Minutes (w/in North America)

I should be paying around $28 a month with this new plan. I'm pretty happy with that :)


(edit - I forgot to mention that both plans have evenings and weekends free after 6pm)

[tim-x]

How about a phoen upgrade

I ended up getting the krzr for $30. They credited the $25 phone activation fee to my account as well.

Edit: anyone have any experience with the Motorola KRZR from Telus? I've read some bad things and have 14 days to return and exchange it if I want.

[CSR]

I ended up getting the krzr for $30. They credited the $25 phone activation fee to my account as well.

Edit: anyone have any experience with the Motorola KRZR from Telus? I've read some bad things and have 14 days to return and exchange it if I want.

How?

[manveer_369]

Krzr is 30$ on a three year term and most csr's waive the activation fee. It's pretty common.

[pikabu]

Has anyone heard of the Telus Sweet Deal? We have just finished a 3 year contract (Family Plan - 2 phones).

Today we were offered the 'Sweet Deal'. Hubby didn't get too many details, but the csr was willing to throw in Caller Id.

Unless we can get a plan for 2 phones at under $40 per month, we are no longer interested in Telus.

I've checked the Telus website and cannot find 'Sweet Deal.'

[sillysimms]

Has anyone heard of the Telus Sweet Deal? We have just finished a 3 year contract (Family Plan - 2 phones).

Today we were offered the 'Sweet Deal'. Hubby didn't get too many details, but the csr was willing to throw in Caller Id.

Unless we can get a plan for 2 phones at under $40 per month, we are no longer interested in Telus.

I've checked the Telus website and cannot find 'Sweet Deal.'

I posted earlier in the thread about Sweet Deal 25 (copied below) which is what we took, with several extras, at the end of our plan. If you're talking $40/month after taxes and service charges you'll have to negotiate something different.

Here's a link to info about the basic Sweet Deal 25 (without the extras you can get from retentions), but this particular link is for Ontario - not sure if the plan is the same or not for the west:

http://www.telusmobility.com/desi/on/rateplans2.shtml

I wanted the $10 plan and they told me that I could have that. However, we had Telus to Telus (because of the shared plan) and wanted to keep it since my husband and I call each other often. They told me they couldn't offer Telus to Telus with the $10 plan any longer (you might get a different answer).

In the end, what we ended up accepting was Sweet Deal 25 with a few extras:

200 daytime minutes (gave us 100 bonus) = 300 minutes each phone
Unlimited nights/weekends (6 p.m. - 7 a.m.)
Voicemail
Call Waiting
Conference Calling

Bonus:
100 bonus minutes each phone
Free caller id
250 outgoing text, unlimited incoming (don't use text much)
Telus to Telus (they told us we could have TtoT or unlimited incoming and for us TtoT is more important)
Rebated handset swap fee

Cost $17.50 +SAF/911

As for data, I didn't try as I don't use the phone for that. You might do better to get 2 individual plans rather than a couples plan as for us, we're paying a lot less now and have a lot more minutes than with the shared plan.

[snufkyn]

finally closed the deal,
here is what they had offered me and I was going to sign:
supertalk 10
+loyalty bundle 15 (free)
cid/cw/vm 250txt
+unlimited browsing
@ $10+saf+taxes ~ $20
(which is pretty much what i wanted)

got there to the store, talked with the rep for a bit, then on the phone for a bit, while they couldn't give me the unlimited data plan for $15 (argh), i got it for $25, which is ok considering I get to keep the supertalk 10.

so my monthly bill is now 10+25+saf+tax~$48
would have been wicked if i got the supertalk10+$15unlim. data.... but oh well, i'm happy enough :P

[Bonjour43ma]

Been with Telus since 2004 and I can't wait til my contract is up so that I can get some crazy deals too.... mine's not too shabby to begin with, though:

$19.30
200 mins daytime
Unlimited after 5pm and weekends
Unlimited Text
Caller ID
VoiceMail 3
+
$15
Unlimited Emails
Unlimited IM
Unlimited Web/Data
(this is for a Blackberry and I can't change to a Windows devices because they don't have the code for the same $15 plan anymore :( That's ok, I like BBs better anyway)
+
$7.70
SAF
911
+
Tax
=
$47.04

I'm starting to use more long distance minutes now so hopefully on my next contract I'll be able to keep all of the above and maybe get some long distance minutes included or something. :cheesygri Telus has been great at offering retention plans that's for sure!

[Adam35]

whats "loyalty my email"

My email is an application for PCS phones for touch email.

$5/month unlimited emails

However it is only for web based email so MS exchange server will not work.

All I can say is find the "right" CSR.

[camt]

My email is an application for PCS phones for touch email.

$5/month unlimited emails

However it is only for web based email so MS exchange server will not work.

All I can say is find the "right" CSR.

Do you know if this can be used on Blackberry's? Only looking to check a hotmail account, not to use any other blackberry features other than the device itself.

[Adam35]

Do you know if this can be used on Blackberry's? Only looking to check a hotmail account, not to use any other blackberry features other than the device itself.


http://www.telusmobility.com/mb/wweb/email.shtml

It is only select PCS phones. (dumb phones)

[manveer_369]

everyone post your telus plans,

[xtreemboarder]

17.30 plan + 25 data (whatever its called)
200 mins + 100
evenings at 6
unlimited incoming
cid, vm3

data consists of: unlimited everything.

17.30+25+6.95+.75+tax=56.50

I'm thinking of dumping the data plan. seems like there's wifi just about everywhere. If I do that I will miss the unlimited texting that comes with it...

[linorman]

just signed a new plan 10 months early and got this

student 50
250 minutes
loyalty messaging
voicemail 10
caller id
fave 10
unlimited data,email etc
$50+$6.95+$.75=$57.70

plus free HTC Touch Pro!!
girlfriend got the exact same deal with a new activation!! she came over from bell. including the same phone for free

[sketchED]

Anybody know if there are any Koodo retention plans (since Koodo is owned by Telus)?

[scookie]

finally renewed with Telus for 3 years; been with them since clearnet days; talked to 5 csr's and got the following:

Sweet Deal 25 Atlantic (250 min; 6pm Night&Wkd; CW; CC; VM3) @ $17.50
Bundle 15 (CD; VM10; 250 txt out; unl txt in; unl web) @ $free
+50 local minutes @ $free
LG Dare @ $free
swap fee waived

17.50+6.95+0.75+taxes = $28.48

[karlsberg]

just renewed my contract with telus

epp plan: 17.50

they threw in Caller Id, Voice Mail, 2500 texts and unlimited incoming calls for free.

about $28.00 per month, and i got a free LG Dare out of it

they also went back 3 months and credited me for all the texts i sent and received b/c i was not on a texting plan. That was over $200.00.

[sotypical]

Okay, I need some help/advice on how to go about this.

I have been with Telus since 2002, though the account I have now has only been around since 2007 (my boyfriend and I were on a share plan for 3 years, that's why I have a new account now). Will I have a problem with the fact that the account is so new?

Anyway, Telus has screwed up my account SO BADLY that at this point they won't even let me cancel because for some reason they have flagged my account has fraud. Someone was supposed to phone within 24 hours.... that was a week ago. This has been happening since December 18. Basically they have locked me out of my account, changed my password - I can't use the new phone I bought, I can't cancel and I can't even know my bill amount - but I am expected to still pay for it. No one can help me, I have to just keep waiting for the call that I don't think is ever coming. When I asked why no one has called they said "because we don't know your contact phone number."

I will probably cancel and take my number somewhere else unless I can get some awesome plan like you guys are posting here. Do you think I will have a chance even though my current account is so new?

Also, if they are going to make me sign a contract I would like a blackberry.... has anyone got a good plan/data plan with a blackberry? I did buy a new chocolate flip on boxing day ($60 w/ $50 prepaid card, haha)- unopened, I should be able to return it still I hope.

Suggestions? Tips? Advice?

Thanks in advance!

[noexistence]

I did buy a new chocolate flip on boxing day ($60 w/ $50 prepaid card, haha)- unopened, I should be able to return it still I hope.


I own a Telus Chocolate Flip (VX8600) and I for one don't like it. The audio is to piercing/high pitched, the audio levels are all over the place (constantly adjusting the volume), the hands free speaker is useless unless you are in a quiet room (not to mention activating hands free is undocumented), the music player is painfully sluggish when using a bluetooth headset (skipping tracks has an annoying 1.5 second pause between you hitting the skip button and the next song actually playing), activating bluetooth kills the battery, sometimes when I check the time and drop the phone back in my pocket the warmth from my leg will activate the music player, I've had to take it back once for a bad 4 key, and now the UP and 2 key are going wonky. I've had it over a year now.

It is a nice looking phone, I like that I can read my text messages using the external display, and GPS is a nice feature (though I couldn't get it to work in my car), but I found it isn't a very good phone on the whole. The Chocolate Slider (VX8500) my friend has is a lot better.

[sotypical]

I own a Telus Chocolate Flip (VX8600) and I for one don't like it.

I already have one, and LOVE it. I put it through the washing machine and still works great. But I decided to buy a replacement when I saw the price of them. But I don't really do anything of the things you mentioned, haha. I just phone, text and check my email on it. I have been using mine over a year as well. I have had a hard time actually getting it to connect to my Macs via bluetooth, but I dunno if that is a phone bug or a Mac bug... it used to work, haha.

[2bwealthy]

17.30 plan + 25 data (whatever its called)
200 mins + 100
evenings at 6
unlimited incoming
cid, vm3

data consists of: unlimited everything.

17.30+25+6.95+.75+tax=56.50

I'm thinking of dumping the data plan. seems like there's wifi just about everywhere. If I do that I will miss the unlimited texting that comes with it...

I was offered the same plan last week - however was given vm10 ( or 8?)

just signed a new plan 10 months early and got this

student 50
250 minutes
loyalty messaging
voicemail 10
caller id
fave 10
unlimited data,email etc
$50+$6.95+$.75=$57.70

plus free HTC Touch Pro!!
girlfriend got the exact same deal with a new activation!! she came over from bell. including the same phone for free

i was offered the above $56.50 plan but they wouldnt give me the touch pro less than $299. did you have to beat them hard for it? my contract is up in a month so making the decision soon on what to do.

[linorman]

Not too bad, been with them for 9 years now so I guess they wanted to keep my business!! Plus the fact that I was luring a bell customer over with me helped my cause. The Bell rep at the kiosk said it would be impossible to match the plan because of the unlimited data which was included and that there must be something wrong with my quote. However when the girlfriend phoned to talk to Bell they said they would have to call back in 10 minutes with a match to the Telus deal and that was on December 31. Needless to say we still have not heard from them.Reconfirmed with Telus the full details of the plan and then signed the deal on the 2nd of January

[tamilgal]

I just got off the phone with Telus. My contract is finishing in 2 short months. I told them I was leaving them for Rogers. For the curve. The person I was talking to, she put me on hold for 15mins, came back with an offer.

I now have super talk 10. So the lady came back saying they can give me the Blackberry Curve for free. Would let me keep my Super talk 10. But they want me to get Smart Bundle 20. I am not sure what’s included in the smart bundle 20. So it will be around 45$ monthly(with taxes/fees) Also she mentioned I will be getting 5 months for free.

[Michie]

finally renewed with Telus for 3 years; been with them since clearnet days; talked to 5 csr's and got the following:

Sweet Deal 25 Atlantic (250 min; 6pm Night&Wkd; CW; CC; VM3) @ $17.50
Bundle 15 (CD; VM10; 250 txt out; unl txt in; unl web) @ $free
+50 local minutes @ $free
LG Dare @ $free
swap fee waived

17.50+6.95+0.75+taxes = $28.48

Hello there,

About 3 months ago, I had switched to the Telus EPP plan also known as the 17.30 plan. I was told that I can renew this plan after my contract ended. I had a 2 year plan and had one more year to go. I was satisfied until I called Telus this week. A Telus representative said that after fall 2009, Telus cannot renew this $17.30 EPP Plan. They also tole me that everyone in my family who owns a Telus cellphone their EPP Plan will also expire in Fall 2009.

Can you please tell me what you've said to get that deal. I would like to get a new free phone for once.

[dpolites]

Trying to get a deal, parents contract expired and they want to stay with Telus. Can we just go into a Telus Mobility dealer to get a deal or have to call in? Those Sweet deals seem to have expired December 31 according to the Desi BC and Ontario sites...

Is there still a 17.50 deal that is active? Looked like a good deal with 200 min/eve weekend/cid/vm etc...

I am with Rogers and have dealt with retention myself but for them but they coming to town and want to get a plan and new phone at a dealer if possible.

Any info appreciated.

Thx.

[whatsup]

If I signed a contract with Telus, how long do I have to cancel it without incurring cancellation fee? Is it within 30 days after I signed?

[Killer_Saves]

Trying to get a deal, parents contract expired and they want to stay with Telus. Can we just go into a Telus Mobility dealer to get a deal or have to call in? Those Sweet deals seem to have expired December 31 according to the Desi BC and Ontario sites...

Is there still a 17.50 deal that is active? Looked like a good deal with 200 min/eve weekend/cid/vm etc...

I am with Rogers and have dealt with retention myself but for them but they coming to town and want to get a plan and new phone at a dealer if possible.

Any info appreciated.

Thx.

You will have to call in to get a good deal. You can go to a dealer if they give you a phone with the deal but to get a nice plan need to call retention.

[Killer_Saves]

If I signed a contract with Telus, how long do I have to cancel it without incurring cancellation fee? Is it within 30 days after I signed?

I don't think Telus has anything like that. Once you sign a contract I am pretty sure your stuck with them. Rogers is 30 days or 30 mins.

[whatsup]

Got Super Talk 15 for a 3-year contract

200 min, 6 PM to 8AM night & Weekend
Bundle 15 (CD, VM10, 250 text in/unlimited out, unlimit web)
+ 100 local min
75 min LD

$15+SAF+911+tax

Not as good as others Super Talk 10, but I guess it's not bad.

[tednolan]

you have 14 days to cancel your contract with telus after signing, assuming you dont use the phone much ( i think its under 30 minutes ) ...

[pureenergon]

i wonder why this thread is rated 1 of 5 stars....
when 10 dollar plans is the lowest of all the other providers..

which makes me wonder..

if there is a cheaper plan.. is it worth goin the distance and renegotiating my plan to save $7.30...

my plan $17.30 epp plan..

400 day
6pm eve/wknds.
unlimited telus to telus
incoming calls
text

caller id, vm3, cc
$15 unlim data everything.

killer deal imo. but if i can get 10$ supertalk that be 2 mcdeals saved! haha..

[tednolan]

umlimited data on a 15$ plan?

is that the package for PCS phones though?

the standard unlimited data package for smartphones from telus is 45$

[pureenergon]

i negotiated my plan back in march 08.. was a couple mths after the 15$ unlim web/email/msger.. was suprised when they offered me 400min right away when i first called in.. originally i was gonna go for a work employee plan that would give me 250min per sec for 23$/mth.. worked the agent a bit more and then got the other free goodies in 3 different calls. but most were on first try.. just the unlim text and incoming was added on the 2nd and 3rd calls b4 resigning..

u gotta be nice to the retention agent instead of being rude and obnoxious demanding this that and this to get a deal out....

i had a 2nd line where the offer was duplicated minus the incoming but sold it off already.. =)

[hkbaabaa]

umlimited data on a 15$ plan?

is that the package for PCS phones though?

the standard unlimited data package for smartphones from telus is 45$

It is unlimited web browsing ONLY! No download, no emails. :twisted:

[Bonjour43ma]

It is unlimited web browsing ONLY! No download, no emails. :twisted:

huh? The old smartphone $15 unlimited plan included emails, IM, data ,web browsing, and pretty much anything else that uses the network connection to trasmit info.

It is no longer available, of course, but doesn't mean it never existed.

[a8239]

got this deal this morning

$17.50 + SAF + 911 + taxes

200 min
CID/VM
U/L evening + wked @ 6pm
U/L incoming
Samsung U540
2 years contract

around $27

[hkbaabaa]

huh? The old smartphone $15 unlimited plan included emails, IM, data ,web browsing, and pretty much anything else that uses the network connection to trasmit info.

It is no longer available, of course, but doesn't mean it never existed.

They told me mine is only for web browsing.

[--StayFly--]

EPP Talk 17.30
200 daytime minutes
Free Local Birthday Calls
Unlimited Evenings/Weekends
Conference Calling
Call Waiting


Free Features


50 Local Minutes $5 -1 yr
Caller ID $7-1 year free
Voicemail 10 $7-1 year free
Payment Receipt Notification
Loyalty 25 Cdn LD mins $5-1yr
Loyalty Incoming - 1 year $10
Loyalty Messaging 1 year-$15


PAYED FEATURES


Unlt'd Personal Email & IM 15
5pm early nights & wkds

17.30+15+2 + fees and tax = $47

[samj1]

How long do you have to have been a customer to get these "Loyalty" add ons? How do you go about asking for them?

I got a pretty good deal back when the $17.30 EPP was going but I'd love to get some more free stuff (e.g., some free long distance minutes, bonus minutes).

I got the basic $17.30 EPP and managed to get the Spark 10 (CID, VM3, 100 texts) added for free for the entire term of the contract. The big part was getting the CID and texts for free.

Thanks to everyone who has contributed to this thread. I wouldn't have been able to get a good deal without the information people have shared.

[Killer_Saves]

How long do you have to have been a customer to get these "Loyalty" add ons? How do you go about asking for them?

I got a pretty good deal back when the $17.30 EPP was going but I'd love to get some more free stuff (e.g., some free long distance minutes, bonus minutes).

I got the basic $17.30 EPP and managed to get the Spark 10 (CID, VM3, 100 texts) added for free for the entire term of the contract. The big part was getting the CID and texts for free.

Thanks to everyone who has contributed to this thread. I wouldn't have been able to get a good deal without the information people have shared.


Usually when your into your contract for a while, or if its close to being finished. I called and they said the 17.30 epp plan isnt offered anymore, but the could still give me 17.50 epp plan which is the same just 30 cents more. They would also through in budle 15 and free incoming. I tried to get long distance minutes but no go. Just call and say you want to go to rogers or fido, and see what they offer you. Thats what I did.

[boyoflondon]

It is unlimited web browsing ONLY! No download, no emails. :twisted:

Welcome to RFD noob!

Please read the memo prior to Feb 04,2008 regarding $15 data package before you spread the wrong info! :D





ps. Telus was the first one to push out the data package for $15 ... in the first stages, they never fully came out and said that it was unlimited, although by phono gurus, that was easily known. The reason why they never came out and said it was unlimited was because as of Feb 04 they grandfathered the plan and introduced new set of plans, $15 email/messenger and $30 unlimited email/messenger/web ...

[metrojamie]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

[sneek]

wow...My plans don't really compare to some of yours :(

EPP 17.30
200 mins+100 mins+50 mins
VM10
CID
Unlim incoming
Unlim Messaging
Unlim EW at 6
Unlim In Network

Since I am in Alberta it is 26.25 a month including GST. I have been with them for a year. My buddy had all of the above for $10 a month+ unlim mobile browsing and 50 more mins...they accidentally waived SAF and e911 for some reason, but it comes to 18 something a month now. He also got a $99 instinct. He has been with telus for 5 years paying $70 a month before!

[Super strokey]

This is what telus has offered me and it seems ok to me but compared to what you guys are getting this is terrible.

300 anytime minutes
Evenings and weekends starting at 6 free
500 megs of downloads/emails etc
Caller ID
voicemail 10
unlimited text
Blackberry curve for $50
System exchange fee waived

50 dollar credit
47.50 a month + SAF and taxes.
3 year term.

[boyoflondon]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

Proof or ban!!! :twisted:

[Super strokey]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

BS! PM me your number as I want them to match that foe me!

[metrojamie]

first of all my buddy matched it so not giving my number so everyone can call and match if you dont believe me thats fine lol doesnt really matter. I would just suggest when bargaining with them you at that moment find what telus hot button is what when they speak in meetings they say if someone says they are moving to x because of x you give them anything to stay. Mine at the time was right when the i phone came out also know how to talk to people they are people too being an ******* will get you far but it wont get you my contract. Be an ******* to start then say they are doing a great job and you arent frustrated with them but with telus and you are sorry helps a lot.

[metrojamie]

oh and really I would lie about this just to get what... the guys on this deal site to respect me more lol anyway anyone wants tips on what to do just ask me wont give my number though sorry

[gei]

BS! PM me your number as I want them to match that foe me!

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

[metrojamie]

its awesome Im getting flamed because I have a better contract lol

[manveer_369]

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

Very good plan, Indeed, that by far the best plan I've seem :cheesygri:D;) LOL

[dymondk]

:arrowl:

[boyoflondon]

its awesome Im getting flamed because I have a better contract lol


Nobody is flaming you?!?! We just asked for proof :D

mytelusmobility.com -> take a screen shot of your "goodies", block any personal info and post it ... that simple! At least that is how things are done on howardforums where real hardcore phone junkies go ...

[Super strokey]

oh and really I would lie about this just to get what... the guys on this deal site to respect me more lol anyway anyone wants tips on what to do just ask me wont give my number though sorry

well its obviously not real lol

[manveer_369]

Do you guys beleive the plan i posted the super talk 10 on page 9 or 10

[metrojamie]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years

ok looked at my telus mobilty sorry guys my mistake everything the same except not 700 550 minutes daytime

[pureenergon]

I think I have the best plan so far I have seen on here
think its talk 10 which doesnt exist anymore so i get
700 daytime minutes
evenigs we free at 6 I think or 5 pm
25 ld free
caller id
telus to telus free
free incoming
voicemail 10
unlimted text
unlimited data and email

total with taxes and access fee is 38.52 I think just resigned for 3 more years to get a storm paid 250 to get the storm
took a lot of bargaining initally took a day of work luckily my office used to be a joke so it didnt matter also only been a client for about 4 years



...to get all those freebees.. it is possible cuz i was able to get all of those minus the 25 ld minutes. i idont care much for that anyways..

but getting it on a talk 10 is something that i think i should call in to LNR and see what i can do to better my epp 17.30! :cheesygri

...but thing is.. even with the update of 550minutes day... i think that is still kind of a stretch unless u live in manitoba or something.. plans there are off the hook!.
when i got my deal with LnR. the managers came into the calls that they shouldnt have offered 400min to me off the bat but they honored it. they said its not on their offer sheet. 300 max they said. maybe 350 if u were a high rev or long time client.

i been with telus more or less since clearnet days so i had my way pretty easily with em.

[metrojamie]

hey that is my exact plan except I just resigned and one of my free features the business bundle 10 was only for a year so I called bitched again they changed it to free cid and L & R advanced voicemail free instead of business 10

[metrojamie]

...to get all those freebees.. it is possible cuz i was able to get all of those minus the 25 ld minutes. i idont care much for that anyways..

but getting it on a talk 10 is something that i think i should call in to LNR and see what i can do to better my epp 17.30! :cheesygri

...but thing is.. even with the update of 550minutes day... i think that is still kind of a stretch unless u live in manitoba or something.. plans there are off the hook!.
when i got my deal with LnR. the managers came into the calls that they shouldnt have offered 400min to me off the bat but they honored it. they said its not on their offer sheet. 300 max they said. maybe 350 if u were a high rev or long time client.

i been with telus more or less since clearnet days so i had my way pretty easily with em.

oh and not on the offer sheet on my account I have 100 free then 150 free then 100 free again that is what I just got recentrly for resigning

[metrojamie]

balance plan
current balance $37.29
past due balance
last payment $39.04
last payment date January 7, 2009
rate plan Super Talk 10
added features Loyalty 25 Cdn LD mins $5-1yr, 100 Local Minutes $5 -3 yrs, Caller ID $7-3 years free, Unlt'd Personal Email & IM 15, Client service credit 5 min, TELUS to TELUS, Bus. Unlimited Text Msg, 100 Local Minutes $10 -3 yrs, Caller ID $7-3 years free, Navigator - 2, 150 Local Minutes $15 -3 yrs, Loyalty Incoming - 3 years $10, L&R Advanced Voice Mail Free

copied and pasted it

[hugh_da_man]

If someone has the L&R number for calgary could you fire it to me in a PM please? I can't find the one the guy at the store gave me and I want to upgrade to a storm.

[spiralspirit]

I actually got the same thing, plus an extra 200 daytime minutes per month, a free trip to hawaii, and 2L of milk delivered three times per month. only skim milk though...

was it tuscan milk?

[sotypical]

After all that Telus put me through I am a little disappointed with what they offered me... especially when seeing what you guys got! Anyway here is what they gave me.

Rate plan: Your Choice 30 - 6pm Night&Wkd

Added features:
Browsing $10 3yrs free, Messaging 250 $5-3 yrs free, L&R Mini Voice Mail Free, 100 Local Minutes $10 -3 yrs, Browsing $10 3yrs free, Loyalty 25 Cdn LD mins $5-3 yr, 150 Local Minutes $15 -3 yrs, Messaging 250 $5-3 yrs free, Loyalty Incoming - 3 years $10, Loyalty Caller ID $7

150+150+100 = 400 minutes
free evenings and weekends starting at 6
free incoming calls
25 LD min
caller id +voicemail
250 text messages and free incoming
free web browsing

$47 after tax and charges

It's almost $20 less then what I had and I am getting more, but it still doesn't seem as good as the other deals you guys are getting.

The guy offered me $25 unlimited data if I wanna get a blackberry, said he would leave note of it on my account.

Still haven't decided if I am staying or going though. It is a lot cheaper then switching...

[yvrwindsor]

After all that Telus put me through I am a little disappointed with what they offered me... especially when seeing what you guys got! Anyway here is what they gave me.

Rate plan: Your Choice 30 - 6pm Night&Wkd

Added features:
Browsing $10 3yrs free, Messaging 250 $5-3 yrs free, L&R Mini Voice Mail Free, 100 Local Minutes $10 -3 yrs, Browsing $10 3yrs free, Loyalty 25 Cdn LD mins $5-3 yr, 150 Local Minutes $15 -3 yrs, Messaging 250 $5-3 yrs free, Loyalty Incoming - 3 years $10, Loyalty Caller ID $7

150+150+100 = 400 minutes
free evenings and weekends starting at 6
free incoming calls
25 LD min
caller id +voicemail
250 text messages and free incoming
free web browsing

$47 after tax and charges

It's almost $20 less then what I had and I am getting more, but it still doesn't seem as good as the other deals you guys are getting.

The guy offered me $25 unlimited data if I wanna get a blackberry, said he would leave note of it on my account.

Still haven't decided if I am staying or going though. It is a lot cheaper then switching...

With unlimited incoming and unlimited after 6pm, do you still need 400 minutes? I wonder whether if you reduce your peak minutes they'll offer you cheaper rate.

[thesk8man]

i got this deal for my sis yesterdy

300 mins daytime
unlimited incomming
everning start at 5
caller id
voice mail
19.50 plus taxes final price is 27.20

[sotypical]

With unlimited incoming and unlimited after 6pm, do you still need 400 minutes? I wonder whether if you reduce your peak minutes they'll offer you cheaper rate.

I probably only need about 200. I called yesterday and talked to retentions again, didn't even mean to - I called to ask a question and they transfered me there. Anyway the guy was so rude I never want to talk to retentions again. The way Telus has been treating me continues to get worse.

But I already priced it out, similar package w/ blackberry at Rogers would be $90+, what Telus is offered me is $76. Not sure how much more I can put up with tho.

[southnam]

Just got off the phone with Telus. I was really nice and courteous. I didn't mention Rogers until much later and he gave me the entire sell on how much it would cost me to get a BB and the data plans they have etc... He was up past the $60 mark before taxes and sys fees and telling me how I have a old plan that no longer exist but they will honor it etc... Anyhow, we talked and I asked questions like I really wanted to hear his wise words. I than asked him how much it would cost me to buy out my contract, was it still $20 a month. he said it was min $100 and inquired why I asked and if I was thinking about leaving. I told him I was unsure but I was looking at a friend's plan he just got with Rogers and it was really attractive what he has. I played dumb when he said Telus didn't have roger's 500mb plans etc.. so it would be hard to match. He asked me straight out if I was going to leave if I wasn't happy b/c I didn't sound impressed. I said, don't mistake my call for a threat to leave, I'm just looking at my options and wanting to get a good deal as have been with them since 2001. But reality is that I would go to where the best deal is. He then offered me:
$19.50 plan that includes:
200 min daytime, Free evening after 5 pm
Unlimited incoming,
Telus to telus
250 text , Call id,
100 long distance,
Smart phone Bundle $20 .
So total is $39.50 plus $7.25 fees and than taxes. I was not too impressed as I told him of some other guy's $25 roger's plan which he was astonished about.
I was still hesitant so he talked to a manger and came back with this offer:
$12 a month plan:
250 min day,
free after 5,
call id, voice,
unlimited incoming,
100 ld,
250 text,
telus to telus,
plus add on either the 15, 20, or 25 (same as $20 plan but with internet) BB data plans at the cost.
Thoughts? I think it's pretty good but I really want to push it below $40 a month if I can including the $20 or $25 BB plan. lol.

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

[MartinBlue]

That's a pretty good plan. For $37/month including taxes, fees and 911, I was able to get:

250 minutes
25 LD
Call Display
Conference Calling
Call Waiting
Voicemail 10
250 text, picture, video messages / Unlimited incoming
Unlimited browsing (Non blackberry)
5pm evening/weekend
Telus to Telus

I have the option to add Fave5 for $5. Your deal sounds slightly better. I need to call back about getting unlimited incoming. And possibly about the blackberry deals. They have to have a half price deal for that one.

Also, this deal is for BC

[yvrwindsor]

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

Last year, I added a third phone. I negotiated a 2 yr contract because I don't know where my daughter would be in 2010. On my TELUS Mobility features, it lists the freebies with a 2 yr free. These freebies have expiry dates. I guess after 2 years, these freebies become chargable. I think we should phone in prior to expiry if we want to continue for another year without free phone or for the next 2/3 years.

[Reboot001]

Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

[cheleen]

Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

You got that for $20.01 AFTER taxes and system access fee? That is a great deal. I just called in and was offered....

250 Daytime minutes
Evenings and Weekends after 5pm
Unlimited web browsing
Caller ID/Voicemail/250 text sent (unlimited received)

My plan would be $28.88 after taxes and System Access Fee. I have 30 days to decide on this offer. Can I do better or is this pretty standard?

Edited to add... Plus a free Motorkrzr for a 2 year contract

[Killer_Saves]

You got that for $20.01 AFTER taxes and system access fee? That is a great deal. I just called in and was offered....

250 Daytime minutes
Evenings and Weekends after 5pm
Unlimited web browsing
Caller ID/Voicemail/250 text sent (unlimited received)

My plan would be $28.88 after taxes and System Access Fee. I have 30 days to decide on this offer. Can I do better or is this pretty standard?

Edited to add... Plus a free Motorkrzr for a 2 year contract

Thats not bad. I have the same thing except i have free incoming and minus 50 minutes. I tried getting super talk plans but they would not budge.

[turbine]

I was still 5 months away from the end of a 2-year term, so I called to see what they would do to keep the business of an 8-year customer.

I was content with the EPP 17.30 plan, but wanted some value added. Right off the bat I told them I was only going 2 years, and asked for: (A) Increase to 300 minutes (B) free roadside assistance (C) free LG Shine (D) Activation waived. I didn't care for texting or SPARK. Anyway, they agreed pretty quickly and I'm a happy camper.

This early renewal stuff is great: shorter term than on paper, hence the ball returns to your court sooner (ie leverage).

[brokekid]

What is "unlimited web browsing"?? :confused:
Is it the same as unlimited data/email/messenger kinda deal? or is device browsing only. Thanks!


Spoke with Telus this past week, I was able to get:

250 Daytime mins
Evening and Weekends after 6PM free
CID/VM10/250 text
unlimited web browsing

All for $20.01 AFTER taxes and SAF

Without extending my contract!!

Doesn't not include free incoming, or telus to telus but I am very happy as it satisfies my cell phone needs.

Just looking for a phone that will let me maximize the unlimited browsing features, any suggestions?

[Mugen123]

would telus ever match a fido retention plan?

[southnam]

Just got off the phone with Telus. I was really nice and courteous. I didn't mention Rogers until much later and he gave me the entire sell on how much it would cost me to get a BB and the data plans they have etc... He was up past the $60 mark before taxes and sys fees and telling me how I have a old plan that no longer exist but they will honor it etc... Anyhow, we talked and I asked questions like I really wanted to hear his wise words. I than asked him how much it would cost me to buy out my contract, was it still $20 a month. he said it was min $100 and inquired why I asked and if I was thinking about leaving. I told him I was unsure but I was looking at a friend's plan he just got with Rogers and it was really attractive what he has. I played dumb when he said Telus didn't have roger's 500mb plans etc.. so it would be hard to match. He asked me straight out if I was going to leave if I wasn't happy b/c I didn't sound impressed. I said, don't mistake my call for a threat to leave, I'm just looking at my options and wanting to get a good deal as have been with them since 2001. But reality is that I would go to where the best deal is. He then offered me:
$19.50 plan that includes:
200 min daytime, Free evening after 5 pm
Unlimited incoming,
Telus to telus
250 text , Call id,
100 long distance,
Smart phone Bundle $20 .
So total is $39.50 plus $7.25 fees and than taxes. I was not too impressed as I told him of some other guy's $25 roger's plan which he was astonished about.
I was still hesitant so he talked to a manger and came back with this offer:
$12 a month plan:
250 min day,
free after 5,
call id, voice,
unlimited incoming,
100 ld,
250 text,
telus to telus,
plus add on either the 15, 20, or 25 (same as $20 plan but with internet) BB data plans at the cost.
Thoughts? I think it's pretty good but I really want to push it below $40 a month if I can including the $20 or $25 BB plan. lol.

and they said 3 year contract.. Not sure if that's only if I want a cheap phone or if I want this plan. Will have to call back. I'm wondering if I can get a 2 year contract and than have them give me recurring credits for each month I'm on to offset the cost so if I stayed on for 3 year's i would have only paid the same as if I signed. They did that with one other phone I had.

I sent telus an email b/c I wanted it in writing so they called me back and requoted my plan. Turns out it's a $10 plan with teh extra $2 for early evening weekends. As well, they said there was no Telus to Telus offer. They wouldn't budge on 2 year price of phone or make the BB plan any cheaper. I was aiming for $15 Unlimited BB plan. Anyhow, has anyone ever gotten them to do no SAF fees? They put a 2 week deadline on my offer.

[HouseApe]

What is "unlimited web browsing"?? :confused:
Is it the same as unlimited data/email/messenger kinda deal? or is device browsing only. Thanks!

No its for PCS phones only. And it just browsing only you will be charged for youtube and any other downloads.
Telus web site is almost useless on this subject.

Unlimited Web browsing applies to PCS phones only and applies to usage within the phone’s Web browser. Tethered usage is not included. Downloads and application fees are charged separately where applicable. Web browsing is only available on digital phones in TELUS digital service area

[rugbeee]

I think I'm about to make the switch to telus, at work we currently have 5 phones, 1 bell, 1 rogers, 1 fido, 2 telus. After calling all the companies for retention deals (usually 25-30+tax but only for the phone currently with the company (ie fido would only give a deal on the fido phone, new activations or transfers require a regular ripoff plan from the website).

renewal of the 2 telus phones and transfer of the 3 other phones to the following share plan:

300 mins each (1500 shared minutes)
25 LD each phone (not shared)
CID VM
250 text (each phone)
Unlimited Inc
Unlimited Telus to Telus
Unlimited calls between the 5 phones
Evenings/Weekends after 5pm
For $211+tax

Works out to $40ish each which is more expensive than the individual retention deals but we will never go over with this setup and we will only sign up for 1 year since we don't need new phones. In 6 months I'll try for a nice retention deal on all 5 and lock in with new phones perhaps. The person on the phone was the nicest and most professional I have ever dealt with of any retentions dept - I won't be missing all my fido dropped calls

[korjae]

My phone is on horrible plan compare to all of yours and I am not on contract anymore since last year.

When I inquired about possibly enhancing my plan, I was told I cannot be offered any better since I am not willing to make any contract. (I don't want to make a contract since I might be out of country later this year)

So my questions are...

1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

Please PM me. thanks alot.

J

[boyoflondon]

My phone is on horrible plan compare to all of yours and I am not on contract anymore since last year.

When I inquired about possibly enhancing my plan, I was told I cannot be offered any better since I am not willing to make any contract. (I don't want to make a contract since I might be out of country later this year)

So my questions are...

1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

Please PM me. thanks alot.

J

NO ...


and Yes ... to the first part of your second question ..


If you dont sign a contract, you will get NOTHING, plain and simple ...

Retention is the dept to speak with in order to get 99% of the mentioned plans.

If you are not willing to sign a plan, then suck it up and stay on MTM.

[girlstar]

I'm not up for renewal for another 2 years but was just curious, if I am really satisfied with my plan now, when renewal time comes will it be easy just to continue on with what I have? Or will they push me on to something else? (EPP $17.30 w/ unlimited texts, called ID, VM, call waiting).

[kuba]

I'm not up for renewal for another 2 years but was just curious, if I am really satisfied with my plan now, when renewal time comes will it be easy just to continue on with what I have? Or will they push me on to something else? (EPP $17.30 w/ unlimited texts, called ID, VM, call waiting).

They can't force you to change anything from your original plan.
They can only give you offers, that's it.

I have a plan from 9 years ago and they keep making offers to try and get me off it. (200 mins, evenings weekends free 6pm-8m and per-second billing, $20)

PS - Never sign a 3 year contract, you'll learn. ;)

[girlstar]

Thanks. I'll likely stick with what I have since I can't find any better value. The contract doesn't really bother me.

[ghost]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.

I want to push it below $50 after tax and fees. But he wouldn't go for the $10 voice plans that so many others got. He said there is no way he can do it because Im in Ontario. I tried negotiating a limit on data (kind of like the Rogers 500 meg plans) instead of the unlimited data plan and drop it to $15/month, but no go for that either. He offered me 5 meg/month for data. Even without video/streaming, wont I go over 5 meg in a matter of minutes while web browsing?

Did you guys have to really fight to the SuperTalk 10 in Ontario? Are they able to put on ongoing monthly Loyalty credits?

Thanks for any help.

[brandon1]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.


Thanks for any help.


Tried to essentially get the same plan, but changed a few things up by saying Rogers was offering 250 daytime, E/W @ 5pm, VM, CID, 250 Text, 75 LD, 3 year contract, $25 500 MB Data, Bold for $50, all for $17.50+$25+ other fees. The retention guy came back with 250 daytime, E/W @ 5pm, VM, CID, 250 Text, 3 year contract, $25 unlimited Data and Browsing, Storm for $250, all for $19.50+$25+other fees. I've been a cust since 2002, have never taken a retention deal (have had the same phone since 2004, and they gave me this garbage deal. Disappointing to say the least. $250 for the Storm on a 3 year contract when I'm taking data. Yuck. When should I call in to try again?

[lue42]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

[turbine]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

You will need to commit to a contract in order to get extras and greater value. Going month to month leaves you commitment-free, but you're not really capitalizing on the money you're giving Telus every month.

I think with Telus, you need to first talk to a regular customer service agent before being handed over to "Loyalty". Make your case and as a 4-year customer you should be able to land a pretty good deal. You can certainly keep whatever plan you have now plus get 2 or 3 more features, and a free phone to boot.

As for contract length 1 year will essentially get you nothing. Things will get better at 2 years, and 3 years can be very rewarding if you ask for the right things and are tact in your approach. Personally, I think 3 years is an eternity to be commited to one company, so insist on 2 years and ask for the features that you really want.

In terms of plans, I still think the EPP plan at $17.30 per month is damn good for basic users such as yourself (and myself). Not sure if it is still being offered but wouldn't hurt to ask.

[lue42]

Thank you, I will try giving them a call... my plan is not too bad right now, but nowhere near some of those listed.

I am actually quite happy with my little LG phone. Great coverage, great battery life, and it is just a phone. No camera, no MP3... just the way I like it. But, I wouldn't be opposed to something else if the deal was right.

I searched the thread, but couldn't find it... what does EPP stand for?

[little_asian_angel]

I searched the thread, but couldn't find it... what does EPP stand for?

Employee Price Plan

[jakk]

I think the best thing to do is to call and cancel your phone all together, at least bluff it. My wife did this, although she really did want to cancel as she got a phone from work. When she called to cancel they did everything they could to keep her - so she ended up with a $10/mth plan + SAF, etc. which was very similar to the EPP/Sweet Deal plan and they gave her a free phone (motorola w??). No contract either. Maybe not as many day minutes as the EPP but it does not sound like you need much anyhow.

Worth a shot.

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

[hkbaabaa]

After talking with retentions I was offered the following:

$17.50 + SAF & 911
200 Daytime minutes
6pm evenings and weekends
Voice Mail 10 + Caller ID
250 Text outgoing, unlim incoming
75 Canada Long Distance minutes [or my Favs 5 Local or Telus to Telus or any $10 value item]
3yr Contract - I don't mind this as long as I am ok with my monthly cost
BB Storm Free (been with them since the Clearnet days in 1999 and never used a single retention offer)

+$25 Unlimited everything for Data
After tax it is $56.73/month.


I just called them this morning. I've got almost the same deal that you have but a few things different.

I got unlimited text outgoing and incoming. I didn't get any LD minute. I also told them to remove the vm althought it is free.

[southnam]

BB Storm Free?
Are you serious.
I got the supertalk 10 just 1 week ago. the second person I talked to said that i shouldn't have gotten it offered to me but they would honor what the first guy said. Anyhow, I tried to get them to budge on the Storm price but they said no way... Can I still call back to complain even though I just bought it this past week. Is there any chance of getting it cheaper?
BTW there is a 50 account rebate until March 1st for purchase of the storm in store.

Dang I want it if not free at least cheaper.

I got the 25 unlimited data plan too. What I thought was getting though is the $45 data plan they have online for $25 but it's not. It doesn't come with teh CID and voicemail 10. Not a bid deal since I got the CID and VM3 as part of my voiceplan.

[hkbaabaa]

BB Storm Free?
Are you serious.
I got the supertalk 10 just 1 week ago. the second person I talked to said that i shouldn't have gotten it offered to me but they would honor what the first guy said. Anyhow, I tried to get them to budge on the Storm price but they said no way... Can I still call back to complain even though I just bought it this past week. Is there any chance of getting it cheaper?
BTW there is a 50 account rebate until March 1st for purchase of the storm in store.

Dang I want it if not free at least cheaper.

I got the 25 unlimited data plan too. What I thought was getting though is the $45 data plan they have online for $25 but it's not. It doesn't come with teh CID and voicemail 10. Not a bid deal since I got the CID and VM3 as part of my voiceplan.

It really depends on how long you have been with them.

Just like any other companies like Rogers, they will also see what other service you have with them to give you something nice.

[wildGecko]

1) Contract is a must. Contrary to what many say, a 3-year contract isn't really that long. :) Your perks get a lot better (depending on what you ask for). Early evenings (6PM), free cid & vmail, unlimited evenings/weekends, etc... it's all possible (I got all of this and 200 minutes for $20/month + fees/taxes).

Besides, even on a 3 year contract, you can easily renew/extend your contract partway through your three-year term if you see a new phone that you have to have. I've changed phones twice the last 2 years... each time they just restarted my 3-year contract and gave me the phone at a 3-year contract price. :)

2) Only Retention Dept. will give these deals to you. Front line reps have as much authority as a lab monkey. They can't/won't give you anything.


1. Did you guys all get those deals WITHOUT getting into new contract or extending contract? Did anyone get the deal while in month-to-month status?

2. Did all these deals only come from Retention department or do regular telus representative offer those too?

[southnam]

It really depends on how long you have been with them.

Just like any other companies like Rogers, they will also see what other service you have with them to give you something nice.

I've been with them since 2001 and they wouldn't budge on the phone price. Maybe I should call back and ask nicely or something lol

[sneek]

Never heard of a free Storm, but hey Telus people are pretty good. I got a friend an okay voice plan + the $25 unlim data plan. The rep gave a discount on the storm but it was still ~$160 I think. She has been with telus for 6 years under a family plan. A free storm would be sweet. The current Curve for free is pretty sweet too! Although I am not calling L&R until they get the newer Curve! I simply love that phone to death. If telus doesn't get it, I will probs just try an get a good deal on the iDEN Blackberry 8350i.

[southnam]

hmmm, I want a discount on teh storm now seeing as others are getting it quite easily.
Question for those with teh 25 unlimited data plan. I got it as well. my understanding was that it was the same as the 45 data plan they have on their website. Is that the case for you?

[ghost]

I ended getting the plan I listed previously plus a $75 credit. And yes, BB Storm for free. But I didn't get it easily. I really have never asked for anything from retentions since '99. Also one rep actually removed the free storm offer because it was too good. He actually said, "I don't care if you have been with us for 10 years, you are not getting the storm for free." From my experience (and confirmed by the guys who work at telus), don't talk to anyone retention rep in montreal.

However, I could not for the life of me get the $10 voice plan. Even after telling them to take off almost all of the voice features and minutes.

southnam-- for the 25 unlimited data, this is different from the Smartphone bundles on their site. Text, CID and vmail is not included. Only email, im and web is included. For most people, CID, vmail and at least some texts are easily negotiated as part of the voice plan.

So the only difference between my $25 unlimited data and the standard $45 Smartphone package on their site is 250 outgoing text for me as opposed to unlimited outgoing text.

Hope this helps you guys.
Good luck.

[chocobill]

is it better to go through the client care and say cancel than phone retentions directly?

[southnam]

Got straight to loyalty and retentions if you are close to the end of you contract or no longer. I found that I got the best response when I let them talk all tehy want and then am kind back to them. Ask, don't demand and don't outrightly threaten to quit and be a jerk. Just say, you're looking for your best options and if it's another provider so be it but you wan to see what telus has to offer first b/c you're happy with them.

On another note, just got off the phone very frustrated with Telus. Before I signed the contract while in negotiations, I was told by one person that I would be given Telus to Telus. He didn't put it down on the account. The second person I talked to said it wasn't there and that my offer was still very good. They put a 2 week time limit on it and called it final offer. The called in a few days later to make sure I was right and asked again about Telus to Telus and the the guy I talked to said that sure, he'll put a note to have T to T for me since it wasn't a big deal. We event talked about how it is only to cell phones and not landlines and only local and not national etc... So when I sign my contact I see that it says I have it only for 2 years and so I call in. They say that I don't have it for my new contract and it is from my old one and expires in a few months. Basically there is nothign they could do. They keep telling me that sure, I do have an excellent plan and basically shouldn't be so upset. THey can give it to me for discounted $5 a month. She couldn't understand why I would be upset at not getting what I thought I was promised b/c I still had a good deal. Anyhow, also they wouldn't budge on price of Storm and questioned the fact that someone got a discount and paid $160 for their phone b/c they wouldn't give a discount like that. I only signed last week, almost annoyed enough that I"m considering to cancel if there is a window to do it.

[TigerLilly]

Okay, I am with Telus and no longer under a contract. I have been with them for about 4 years. I am very happy with my phone itself. I am in Ontario.

I have never been good at the negotiations stuff.

We almost never use the phone... we just have it for emergencies and the occasional local call. We want call display and answer. We don't text or use it for long distance.

Can someone help me out and tell me who I should call, what I should say, what plan (absolute cheapest) and what price we should be looking for (best deal at the moment)? Would I need to do another contract, or can I just continue month to month. Would a contract get me a better rate?

I read through this whole thread and there are lots of different plans mentioned at some good rates... I just don't know what to say to get them...

Thank you...

If you're only using your phone for emergencies or occasional local calling I'd suggest to get pay-as-you-go through Rogers or Virgin. I think they include call display and call answer (not sure about the latter though). I think it'd probably be cheaper per month if you hardly use it.


I just renewed my Telus contract on a 2 year contract and got this :

LG Shine for $50 (would've been free on a 3 year but I didn't want that)
200 daytime
unlimited e/w starting at 6pm
Spark 15 (CD, VM10, 250 txts, unlimited web browsing)
EPP $17.30 + saf + tax = ~$28

I used to have spark 7 and wanted to get unlimited e/w starting at 5pm with spark 7 b/c I found that was enough for me but they don't have spark 7 anymore. By default they gave me spark 15 and I took it. Although now I think I should've asked for some LD mins. I'll do that next time :P

I've only been with Telus for 2 years and renewed for another 2 years so maybe that's why.

You do need a contract to get these deals. I know if I didn't have a contract I would have the same EPP plan but would have to pay for the Spark 15 instead of having it for free.

What I don't like though is that to transfer your number to a new Telus phone and to activate it it's $25! I think that's ridiculous! I can port over my number to another company for free but to activate and transfer to a new phone of the same company it's $25. Just another way to take your money.

[CSR]

If you're only using your phone for emergencies or occasional local calling I'd suggest to get pay-as-you-go through Rogers or Virgin. I think they include call display and call answer (not sure about the latter though). I think it'd probably be cheaper per month if you hardly use it.


I just renewed my Telus contract on a 2 year contract and got this :

LG Shine for $50 (would've been free on a 3 year but I didn't want that)
200 daytime
unlimited e/w starting at 6pm
Spark 15 (CD, VM10, 250 txts, unlimited web browsing)
EPP $17.30 + saf + tax = ~$28

I used to have spark 7 and wanted to get unlimited e/w starting at 5pm with spark 7 b/c I found that was enough for me but they don't have spark 7 anymore. By default they gave me spark 15 and I took it. Although now I think I should've asked for some LD mins. I'll do that next time :P

I've only been with Telus for 2 years and renewed for another 2 years so maybe that's why.

You do need a contract to get these deals. I know if I didn't have a contract I would have the same EPP plan but would have to pay for the Spark 15 instead of having it for free.

What I don't like though is that to transfer your number to a new Telus phone and to activate it it's $25! I think that's ridiculous! I can port over my number to another company for free but to activate and transfer to a new phone of the same company it's $25. Just another way to take your money.

Ask them to waive it... or change it yourself for $10 online.

Note however, I was promised that this fee would be credited back to me, but they only gave me $10 instead of the $25 I was charged instore. Need to call in.

[TigerLilly]

Ask them to waive it... or change it yourself for $10 online.

Note however, I was promised that this fee would be credited back to me, but they only gave me $10 instead of the $25 I was charged instore. Need to call in.

Oh I didn't even know they would do that. I will call them about it. Thanks!

[corbro]

Today a Telus rep called me asking to take a look at my plan, I have 5 months left on a 3 year contract. She asked me about my plan and I pretty well just told her i wasn't happy with my phone so she offered to renew my contract at no cost, and to give me a new plan... so i went for it she then offered me the standard plans which were expensive and crappy, i told her i wasn't really interested and was going to switch to rogers when my contract was up i told her the plan that my fiancee has with rogers (i embellished a bit for good measure)... she put me on hold for 5 mins and then came back offered me
unlimited incoming
evenings and weekends after 5
250 anytime minutes
unlimited web, email, im
250 outgoing, unlimited incoming text
voicemail and caller id

for 44.50 including fees per month...

[ahujie]

EDIT: Yes this plan is real. See post #265 in this thread for my tips on how to get it! Do not PM me for my cell #

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

[rodneyc8063]

Im not sure if this is a hot deal that can be applied to others?

[spiralspirit]

theres been about 50 telus retention threads. shoulda done a search.

[The Master]

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

I have to renew my contract in about a month and looking to get something like this...how did you manage to get this? Im currently also on a 1 yr epp17.30 plan...

[ahujie]

I have to renew my contract in about a month and looking to get something like this...how did you manage to get this? Im currently also on a 1 yr epp17.30 plan...

I was on a 2 year EPP 17.30 contract before this. Before that I was with Telus for an additional 3 years. So I've been with Telus for 5 years now.

I called in, said my contract is ending soon and I'm thinking of going to Fido cuz my mom got a sweet plan from them, which the Fido rep said he would give me if I switched over too, cuz now you can take your number with you to a new carrier. I told Telus what Fido offered, and they beat it with more minutes and a lower price point.

[sledbc]

I got my retention plan 2 weeks ago:

Total cost: $22.26 (this includes taxes, SAF and 911 fee)
- 300 daytime mins
- unlimited evening/wkend start at 5 pm
- unlimited text messaging
- Caller ID
- Voicemail 10
- 200 long distance mins
- unlimited web browsing

I agreed to a 1 year contract and will get a discount on a phone. Still have to go in store to pick out my phone :)

Before this plan, I was on EPP 17.30, which was $28.25/month. I shaved $6/month off my bill and I got more stuff thrown in such as: more daytime mins, earlier evenings from 6 pm to 5pm, unlimited texts (before I had 200 free only), and 200 long dist mins and bigger vmail ( I had vmail 3 before).

So I am very happy with Telus!

Hot or not?

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this

[The Master]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this

yea I'm kinda on the same boat with this. Seems too good, but hey I'm gonna give it a shot ....and I've also been with them for a long time (since the clearnet days)

keep you guys posted

[ahujie]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this


yup, you are right, it's Supertalk 10 + $2 for 5 pm evening/wkends

Fido offered 100 LD mins. Telus rep said "I can give you 200 LD" because of the following reasons:
- Before this plan, I used regular 30 cent/min LD from my call, about 15-20 mins every month and the Telus rep noted this from my account/bill history
- I said the free 100 LD from Fido was a huge draw for me to switch cuz I already used LD but paid a hefty price for it
- Plus, I've been with Telus for 5 years, which he took into consideration

[ahujie]

Does anyone know how I can get a discount on a phone? I originally agreed to 1 year contract, but if I change it to 2 year can I get something more than acquisition pricing deal on a handset?

[sotypical]

I just wanted to say that I never had to sign a contract to get all my free stuff. They never even mentioned it, they just gave it to me. I also had another guy offer to send me a free phone, no contract. (not retentions, a telus executive) The phone was a POS and bit of a insult considering the one I currently have is better.

At one point I did have a rep yell at me and say I wasn't supposed to get all the freebies without signing one, but I never did. When I check my account is still contract free. But my plan offered wasn't as good as some of the ones you guys got.

BUT Telus also REALLY screwed me over, so a lot of the offerings we to try and get me to stay.

[pureenergon]

I just wanted to say that I never had to sign a contract to get all my free stuff. They never even mentioned it, they just gave it to me. I also had another guy offer to send me a free phone, no contract. (not retentions, a telus executive) The phone was a POS and bit of a insult considering the one I currently have is better.

At one point I did have a rep yell at me and say I wasn't supposed to get all the freebies without signing one, but I never did. When I check my account is still contract free. But my plan offered wasn't as good as some of the ones you guys got.

BUT Telus also REALLY screwed me over, so a lot of the offerings we to try and get me to stay.


great. another telus thread.

... hey but you got a FREE phone no contract lol... they didnt say what you get for free for not commiting. any company can do that to ya. but least u got no contract required. but when u do want to get a hardware discount you will need to resign in 80% of cases. unless you spend few 100 a month.

in my experience, if you get one of these retention plans, you always have to commit to a contract term for at least 1 year to 3. excluding clearnetdays when there was no contract terms...

and it isnt hard to get a decent plan with LnR.

i'm a bit suprised that ppl can get up to that many long d min included. kinda cool but guess some of you ppl use long d more than me =)

300min is a good goal to get for local minutes. but if i am correct that 200 LONG D minutes is part of the 300min total. so up to 200min of the monthly usage can be used for long d calls.. not roaming. roaming u still get dinged the roaming charges.

for me. when i renewed my plan last march 08. i lucked out when the lnr guy threw 400min the first call. i was comparing to an rbc epp plan i could have got from work that gave 250min per sec billing...

with the plan i got after a few more calls, i ddnt hesistate to sign 3 years with this awesome plan and got a free pearl as part of it.

after seeing the 15/plan and no saf that fido is throwing out. makes me wonder if i should weasle another few $ and try and down my price to supertalk 10 and saf waive. maybe bit of a stretch, guess i'll try one of these days...

what you guys should do if you trying to figure out how to negotiate a plan is look at the competitors, use the 15 fido plan or get a epp plan info from bell and use that as ur base bargaining tool.

i've tried fido, rogers and telus. by far telus been the best service. i didnt include bell cuz well just never bothered with them :cheesygri

[ahujie]

300min is a good goal to get for local minutes. but if i am correct that 200 LONG D minutes is part of the 300min total. so up to 200min of the monthly usage can be used for long d calls.. not roaming. roaming u still get dinged the roaming charges.


my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

Roaming and Long Distance are 2 diff things with telus.
Roaming = charges when u roam outside Cda, so like when you go to the U.S.
Long Dist = calling outside your local area, receiving calls while you are outside your local area, and making calls to other areas while you are outside your local area. All of these scenarios are covered by my 200 free LD!

Many people do not get this distinction btwn roaming and LD. Contrary to popular belief, roaming is not using your phone outside your local area (that is still under LD).

[p1llar]

My phone broke with 8 months left on the contract. I called to buy-out what was remaining and said I was going to Rogers.

After some negoitating back and fourth they let me out of my existing contract, no charge.

Gave me a choice of a few smart phones for free (went w/ HTC Touch)
-250 minutes
-unlimited evenings and weekends
-My 5's
-Caller ID
-Voicemail
-Cail Waiting
-Unlimited Data

$40 per month.

[southnam]

I signed for ther supertalk 10 3 weeks ago. They will tell you it's no longer being offered but you can ask for it and some rep may give it to you.
The voice plan i have is $12 plus saf and fees etc...
250 incoming,
5 pm unlimited
unlimited evening/wkd
100 ld
250 text
unlimited incoming
cid/vm3/cf/cc

Just thought I'd share what they are still being offered. I was offered T2T by final rep but he did not put it on the notes so I got pooched on that one but still good plan I thin.

[dinesh_zee]

yup, you are right, it's Supertalk 10 + $2 for 5 pm evening/wkends

Fido offered 100 LD mins. Telus rep said "I can give you 200 LD" because of the following reasons:
- Before this plan, I used regular 30 cent/min LD from my call, about 15-20 mins every month and the Telus rep noted this from my account/bill history
- I said the free 100 LD from Fido was a huge draw for me to switch cuz I already used LD but paid a hefty price for it
- Plus, I've been with Telus for 5 years, which he took into consideration

pm sent

[ahujie]

I'd like to see a screenshot of this, this is supertalk10 plan plus $2 for the 5pm evenings. I've never seen them give 200 mins ld on this plan before, have a hard time believing this


My plan is real lol. what do I gain from posting a fake plan??

And besides, many other ppl on the forum have gotten Super Talk 10 with even more free features than me: such as unlim incoming, My Five and telus to telus, or more daytime mins!

see Southnam's post below - he/she also got free LD thrown in, unlim incoming and got offered Telus to Telus!

What u get depends on your negotiating skills. also try to bring another competitors offer to the table for them to match. how long you have been with Telus may also play a role. and be polite to the rep!! good luck!


I signed for ther supertalk 10 3 weeks ago. They will tell you it's no longer being offered but you can ask for it and some rep may give it to you.
The voice plan i have is $12 plus saf and fees etc...
250 incoming,
5 pm unlimited
unlimited evening/wkd
100 ld
250 text
unlimited incoming
cid/vm3/cf/cc

Just thought I'd share what they are still being offered. I was offered T2T by final rep but he did not put it on the notes so I got pooched on that one but still good plan I thin.

[rs_streamer]

I thought I had a good plan with Telus until today :mad:. I'm going to call them first thing tomorrow. Thanks!

[dinesh_zee]

Got straight to loyalty and retentions if you are close to the end of you contract or no longer. I found that I got the best response when I let them talk all tehy want and then am kind back to them. Ask, don't demand and don't outrightly threaten to quit and be a jerk. Just say, you're looking for your best options and if it's another provider so be it but you wan to see what telus has to offer first b/c you're happy with them.

On another note, just got off the phone very frustrated with Telus. Before I signed the contract while in negotiations, I was told by one person that I would be given Telus to Telus. He didn't put it down on the account. The second person I talked to said it wasn't there and that my offer was still very good. They put a 2 week time limit on it and called it final offer. The called in a few days later to make sure I was right and asked again about Telus to Telus and the the guy I talked to said that sure, he'll put a note to have T to T for me since it wasn't a big deal. We event talked about how it is only to cell phones and not landlines and only local and not national etc... So when I sign my contact I see that it says I have it only for 2 years and so I call in. They say that I don't have it for my new contract and it is from my old one and expires in a few months. Basically there is nothign they could do. They keep telling me that sure, I do have an excellent plan and basically shouldn't be so upset. THey can give it to me for discounted $5 a month. She couldn't understand why I would be upset at not getting what I thought I was promised b/c I still had a good deal. Anyhow, also they wouldn't budge on price of Storm and questioned the fact that someone got a discount and paid $160 for their phone b/c they wouldn't give a discount like that. I only signed last week, almost annoyed enough that I"m considering to cancel if there is a window to do it.

do you or anybody else know what is the time limit to change/cancel a contract-based retention plan that was negotiated over phone?

i.e., if i agree for a retention deal one day and later realize that is not good enough and want to stick with my existing plan/contract.

is it 2 weeks?

[ahujie]

do you or anybody else know what is the time limit to change/cancel a contract-based retention plan that was negotiated over phone?

i.e., if i agree for a retention deal one day and later realize that is not good enough and want to stick with my existing plan/contract.

is it 2 weeks?


um I dunno if there is any policy like that. u are essentially tryna back outta contract. on new activations u have till the first 14 mins or 30 days or sumthing like that.. i assume its similar for retentions plans..once u agree to a contract they have u in an agreement lol

what u should do is this: call in, and negotiate a plan. do not verbally agree to it if ur not 100% sure thats what u want. ask the rep to write it down in the notes for your account, say u need a few days to think over it and u will call back then. before u hang up, have the rep read the offer back to you, exactly as it is entered into the notes for u acct, so that when u call back there is a correct record of that offer.

[BradBGT]

I received a cell phone for Christmas a few years ago, a Telus phone. The contract matured and I had the purchaser of the phone cancel the account. I paid the bills, but the account was in the purchaser's name, so I was not able to negotiate on the account until the contract matured. The fees to transfer the account to my name were, in my opinion, insane. I could not get Telus to forego these charges.

Because this account has been cancelled this week, and I still desire a cellphone, what should I be targeting my rate for? $18.00 a month? I use my cellphone very little and have a wife who has a Telus account. Perhaps a shared plan...? Your insight is welcome.

[ahujie]

I received a cell phone for Christmas a few years ago, a Telus phone. The contract matured and I had the purchaser of the phone cancel the account. I paid the bills, but the account was in the purchaser's name, so I was not able to negotiate on the account until the contract matured. The fees to transfer the account to my name were, in my opinion, insane. I could not get Telus to forego these charges.

Because this account has been cancelled this week, and I still desire a cellphone, what should I be targeting my rate for? $18.00 a month? I use my cellphone very little and have a wife who has a Telus account. Perhaps a shared plan...? Your insight is welcome.


how long was your old contract for? how much did u pay/month and what did u receive?

and sorry can u clarify something: your telus account has now been cancelled? so you are no longer a customer with them and no longer have a phone # number with them?

[dinesh_zee]

Previous had EPP 17.30 plan and was 2 1/2 yrs into my 3 yr contract. With 6 months left in my contract, I extended it by 1 yr and got the following perks with the same plan:

200 daytime minutes - included in plan
Unlimited E and W @6pm - included in plan
CID - already free
-------------------------------
50 bonus daytime minutes - free
250 text messages - free
25 LD minutes - free
Unlimited Incoming Minutes - free
My 5 Faves Local - free (originally offered VM10 free which was later replaced with My5)

thanks ahujie for ur advice!

[slick_gd]

Just worked out an awesome deal with Telus, after a few weeks of negotiating.

Standard EPP $17.50
200 daytime
E/W from 6pm
Voicemail 3

I also got them to throw in:
Caller ID
Text plan - 250 outgoing, unlimited incoming - text, picture, video ($5 value)
75 CAN long distance min
Unlimited web browsing
Favourite 5 - unlimited calling and text to 5 numbers of your choosing ($10 value)

Free phone for a 3 year contract.

Total monthly bill now comes to $28.20 incl. SAF and taxes.

It took some time over the course of a couple weeks, but each time I talked to them they would give me a little bit more.

[ride365]

Looking at getting a L&R plan for my mom. She pays about 250/month and has the following included:
1250mins $150
National E/W 6pm $30
Small Bundle $7
BB Bundle 4mb $25
Total is about $212 + access + taxes

Realistically she needs:
1250 mins
Local E/W at 6pm
Unlimited Inc
100 to 200 LD from anywhere in Can
500 TXT, CID VM
Unlimited email
Network calling (not crucial)

What would the price be for this plan?? BTW she gets any phone for $0 every year due to the high plan cost. Are there any new BB's coming out soon (curve style)

Thanks

[CoolBB]

Looking at getting a L&R plan for my mom. She pays about 250/month and has the following included:
1250mins $150
National E/W 6pm $30
Small Bundle $7
BB Bundle 4mb $25
Total is about $212 + access + taxes

Realistically she needs:
1250 mins
Local E/W at 6pm
Unlimited Inc
100 to 200 LD from anywhere in Can
500 TXT, CID VM
Unlimited email
Network calling (not crucial)

What would the price be for this plan?? BTW she gets any phone for $0 every year due to the high plan cost. Are there any new BB's coming out soon (curve style)

Thanks

In my experience, this is what I see your mom getting which will be a huge saving -

you can get the your choice $50 and get the added bonus minutes (free if you negotiate it) so 500 mins + 500 more.

evenings weekends at 6pm, UL incoming free, 100 LD for free. as well, you can negotiate all that for 50 dollars and the SAF and taxes.

say you are planning to move the plan to a rogers corporate plan or fido retention plan, something like that was offered to you! trust me that works..

[ride365]

In my experience, this is what I see your mom getting which will be a huge saving -

you can get the your choice $50 and get the added bonus minutes (free if you negotiate it) so 500 mins + 500 more.

evenings weekends at 6pm, UL incoming free, 100 LD for free. as well, you can negotiate all that for 50 dollars and the SAF and taxes.

say you are planning to move the plan to a rogers corporate plan or fido retention plan, something like that was offered to you! trust me that works..
Great thanks for the feedback. Are there any other plans that could do the trick. It seems that most plans don't offer many minutes until you go into the business plans. Any additonal feedback would be appreciated.

[ahujie]

I got PMs asking for my cell number, so people can show Telus that their "friend" has the Super Talk 10 plan.

I don't give out personal details for privacy issues.

But I can offer some tips to get Super Talk 10.

1) Does your contract expire soon? If so, it's easier to threaten to leave and get a better plan.
- If you are trying to switch plans midway through a contract, I doubt you will get Super Talk 10. You could get some more free features thrown on for the rest of your contract , such as more mins, texts, etc. Just express how you are unhappy with the service and ask what Telus can offer. Ask if you can "try" some features free for a year.

2) Call Loyalty and Retention 1-877-279-3100 or 416-279-3100

3) Do not ask for Supertalk 10 directly. Do not say a friend has it, unless a real person will let you tell the rep their phone #.
Use or make up a plan from a competitor and ask Telus to match it. The plan you use should be similar to Super Talk 10 (which is 250 day mins, unlim eve/wknd after 6pm). You want to mention these features for sure - the plan which is a closest match to it in Telus' system is Super Talk 10.

4) Here's a possible script you can use, which is the speech I used when I called Loyalty:
" Hi, my contract ends soon. Company X told me that you can now bring your cell # with you if you change companies. Company X offered a more affordable plan which better suits my needs. They offered: 250 day mins, unlim eve/wknd at 6, call id, vmail. Price is $20 after tax, SAF, 911. They offered me more features for lower cost and this is very attractive offer. Can you match this?"

When you list what the competition offered, throw in features you want from Telus. If you want want unlim incoming - just add that into your script.
DON’T add everything for a ridiculous low price. Don't say Bell offered "unlim incoming, my Five, bell to bell, 500 day mins, 500 long dist mins, unlim text etc". I'm sure CSRs have a BS meter lol. If you do say Bell offered all of the above, don't say it was for just $20 - adjust the price accordingly lol

What I asked for and got:
300 day mins - rep gave 50 bonus day mins cuz Supertalk 10 is only 250 day mins
unlim eve/wknd at 6 pm – for extra $2 I got unlim eve/wknd at 5 pm
Call ID
Vmail
100 LD – I got 200 LD
250 text – I got unlim text
Unlim web browsing
Total price = $22.26 after tax, SAF, 911

I asked for free unlim incoming but did not get it. Other ppl on this forum got unlim incoming, Telus to Telus or My Five. So YMMV.

5) If you are willing to sign another contract, ask for extra discount on a new phone or a bill credit. Once again, say the other company is offering you a deeper discount on a phone if you switch, not just the regular 2 yr discount off the price of a phone.

6) You can get your handset swap fee waived; just ask for it, remind Telus your are extending your contract. they should be more than happy to make this small concession to keep you.

So to summarize: Prepare a speech outlining what you want. Call Loyalty - be polite, but firm. Use or make up a plan from the competition as leverage. Make sure this plan matches the basic features of Supertalk 10 (250 day mins and eve/wkend at 6pm), so the rep can “find” something that matches in their system.

And post your new plan here!

[turbine]

Well said, ahujie.

I had my doubts about your initial posting, but your follow-up made a lot of sense. Gotta say, I'm a tad jealous I didn't score a deal as good as yours.

Listen up kids - get your s**t together and have a plan when you call up Retentions and more than likely you'll score a good deal.

[onbelay]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

[donvaz]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

No - I think way too much. follow "ahuje " script and you cannot go wrong. See my sig.

[pureenergon]

No - I think way too much. follow "ahuje " script and you cannot go wrong. See my sig.

hey.. i see your from vancouver and you got the supertalk plan? last year i scored the plan of the year imo.. but now that supertalk 10 is out alive..

you think it'd be hard to renegotiate my plan down 7$.. my plan is otherwise more ore less the same as yours.

for 7$ i wonder if LnR will think i'm being greedy lol
my only concern is that i'm in 1 of 3 years of my term. i bet they gonna make me sign an extra year for 7$ mth savings ....zzz

[donvaz]

hey.. i see your from vancouver and you got the supertalk plan? last year i scored the plan of the year imo.. but now that supertalk 10 is out alive..

you think it'd be hard to renegotiate my plan down 7$.. my plan is otherwise more ore less the same as yours.

for 7$ i wonder if LnR will think i'm being greedy lol
my only concern is that i'm in 1 of 3 years of my term. i bet they gonna make me sign an extra year for 7$ mth savings ....zzz

Well it all depends - If you do the math it looks like this.

Remainder of the term 7 * 18 months = $126. You will be eligible to renew your contract 6 months before expiry.

My plan came about when I requested Telus to match a Bell Corporate plan that was available to me, I did a mistake signing up for 2 years - well not a mistake but now I cannot change my handset that I am totally disappointed with.

Rule of thumb - Do not sign for more than 1 year (unless you require some really hot handset)

[MarvelQuiz]

Just offered for $50.20 +tax
250 minutes + 100
250 text messages
EW 5pm-7am
Voice 10
Call display
25.20 inlcuding 911 and sys access
25 unlimited data except tethering

does this sound reasonable??

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance

[HouseApe]

The only way to get the 15 data plan is to take someone's plan over. Iven if Telus wanted to give it out they cant because the codes for that data plan do not exist anymore. People that have it (like me) can not switch between BB and WM without loosing that plan. Its grandfathered now.

[MarvelQuiz]

The only way to get the 15 data plan is to take someone's plan over. Iven if Telus wanted to give it out they cant because the codes for that data plan do not exist anymore. People that have it (like me) can not switch between BB and WM without loosing that plan. Its grandfathered now.

bah thx houseape. i guess only the $25 unlimited data plan is available on only on blackberries :(

[ahujie]

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance


If I were you, I'd aim for donvaz's plan - this is from his sig:
My Telus Cell plan: 450 Mins, CID, CW, VM, Conf, Eve & Weekends from 6pm, Detailed Billing, Free incoming, 75 Long Distance minutes, T to T, Unlimited Text - COST: $10 + SAF + 911


I wish I had that many daytime minutes and free unlimited incoming! how did you manage to get this? share your strategy/secrets with us please :-0

[905fcuk]

Not sure if Ive posted on this thread before cuz there are so many just like this but Ive got:

Share 15 (3 lines)
- 200 daytime minutes (600 daytime minutes pooled)
- unlimited evening and weekends @ 6
- unlimited incoming
- unlimited nationwide talk (between share members)
- unlimited messaging (picture & text)
- free caller id
- free voicemail
- free 75 canadian long distance minutes
- free myfave5 nationwide

Monthly cost - $15 + 6.95 + 0.75 x 13% tax = 25.65 for each line (pretty good deal if you ask me =D)

[ahujie]

Not sure if Ive posted on this thread before cuz there are so many just like this but Ive got:

Share 15 (3 lines)
- 200 daytime minutes (600 daytime minutes pooled)
- unlimited evening and weekends @ 6
- unlimited incoming
- unlimited nationwide talk (between share members)
- unlimited messaging (picture & text)
- free caller id
- free voicemail
- free 75 canadian long distance minutes
- free myfave5 nationwide

Monthly cost - $15 + 6.95 + 0.75 x 13% tax = 25.65 for each line (pretty good deal if you ask me =D)

thats a great deal, especially for the price and considering you got unlim incoming! i tried to get unlim incoming, but they wouldnt give it to me for free on my plan

[Dealz-4-U]

i think i got a good deal on this 3 yrs contract for a lg dare, i hope lol

250 daytime minutes
free evening and weekends from 6pm
unlimited incoming text
250 outgoing text
caller id
voicemail
Call Waiting
Call Forward
Call Conference

$20 on the dot, all inclusive.

[--StayFly--]

got this on 1 year contract

EPP17.30
$2 early nights and weekend
$10 My fave5
$15 data plan
-free 50 bonus mintues
-free incoming
-free unitlimtig text
-free 25 mins long distance
-free voicemall 10
-free caller ID

$59 taxes and fees in

[xdreamerII]

I just renewed on a 3yr contract, LG dare $49

250 daytime
unlimited n/w 6pm
CID
VM 10
250 messages
telus 2 telus
unlimited web browsing
waived $25 equip swap fee
2 months of 1/2 off monthly service fees(credit $17.50)

$17.50+SAF+taxes

PS: Thanks to ahujie for the help.

[pureenergon]

I've been offerred something similiar. still trying to get the ahuije's plan. my contract has been over for a while, just been too busy to renegotiate

Also, secondly, what's the best way if there is one to get the $15 unlimited data plan? PMs would be nice. thx in advance

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.

[ahujie]

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.


I didn't get 400 mins and incoming :(

I got 300 day mins and extra 200 long distance mins free.

your plan and donvaz's are probably the best I've seen so far!

however I'm on Supertalk 10 and so is donvaz, you're on EPP 17. so a price difference of $7. but still 400 mins and unlim incoming quite respectable even for that price!!

[comma]

Hello all,

I've been with Telus pay and talk since December 2008. I bought an HTC to upgrade my phone, and as you know, Telus doesn't let me use it to be a pay and talk phone.
So I called the retention department yesterday, explained my situation, told them that Bell has a student promo plan (http://www.aicwireless.com/ecampaign/aie3148/university/) and asked if I could get something similar.

They offered me a basic month-to-month plan (not a contract): 200 local mins, unlimited evening weekends (I don't remember the time), CID and 3 voicemail --> comes to $25.65/mth all inclusive. They called it supertalk 15 but it's just a name and the plan is nothing compared to the others.

I don't need that much of mins. I only use my phone for music/games+emergency call+txt sometimes, so I asked if I could get 50 mins+unlimited incoming/text instead of 200mins+evening/weekend. but they couldn't change it.

So, I really don't know if this overpriced/normal, they said I'm new and that plan is the best offer they could give.. Is it normal for a new customer to get that kind of plan? Any comment/suggestion? Is it possible to get a contract price for $20/under all inclusive? Because right now, I'm only moving to month-to-month.

Thanks a lot!

[MacManDealin]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

[ahujie]

Hello all,

I've been with Telus pay and talk since December 2008. I bought an HTC to upgrade my phone, and as you know, Telus doesn't let me use it to be a pay and talk phone.
So I called the retention department yesterday, explained my situation, told them that Bell has a student promo plan (http://www.aicwireless.com/ecampaign/aie3148/university/) and asked if I could get something similar.

They offered me a basic month-to-month plan (not a contract): 200 local mins, unlimited evening weekends (I don't remember the time), CID and 3 voicemail --> comes to $25.65/mth all inclusive. They called it supertalk 15 but it's just a name and the plan is nothing compared to the others.

I don't need that much of mins. I only use my phone for music/games+emergency call+txt sometimes, so I asked if I could get 50 mins+unlimited incoming/text instead of 200mins+evening/weekend. but they couldn't change it.

So, I really don't know if this overpriced/normal, they said I'm new and that plan is the best offer they could give.. Is it normal for a new customer to get that kind of plan? Any comment/suggestion? Is it possible to get a contract price for $20/under all inclusive? Because right now, I'm only moving to month-to-month.

Thanks a lot!


ask for Super Talk 10 instead. it is $20 inclusive ($10 + SAF + 911 + tax). 250 day mins, unlim/eve wkends, ask to keep your other features such as call id/vmail for free. you can increase your chances of getting ST 10 if you sign a contract - would u be willing to get 1 yr contract? after that you can go month to month on Supertalk 10.

so say you are willing to sign 1 year contract as leverage to get this plan, but not willing to sign contract for supertalk 15.

[ahujie]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

not bad for $31- you are getting lots of features for a low price.

but I don't understand your pricing?? how is SAF $15/month, should be 6.95..maybe u should double check the pricing lol

[pureenergon]

not bad for $31- you are getting lots of features for a low price.

but I don't understand your pricing?? how is SAF $15/month, should be 6.95..maybe u should double check the pricing lol

$15 SAF? interesting...

[HouseApe]

to be honest i think it is very hard to get anymore than 350minutes it looks like what LnR is giving up these days.

me and ahuije must been fortunate to get 400+ mins and incoming.

best suggestion be nice and dont be an ass when u talk to LnR reps. good luck all!

me. i signed 3 years cuz i thought his plan back in 2008 was a must keep. and 400min is crazy minutes day time... also got a free blackberry pearl. which technology wise still up do date. touch screens break too easy anyways imo.
but i suggest 2 years is a safe length sign. pay a lil for a phone. if u buy with visa u get extended warranty.

I have the same plan as you but no Telus to Telus I got 200 LD insted. I got the 8130 free too. This was back in Dec 07

[pureenergon]

I didn't get 400 mins and incoming :(

I got 300 day mins and extra 200 long distance mins free.

your plan and donvaz's are probably the best I've seen so far!

however I'm on Supertalk 10 and so is donvaz, you're on EPP 17. so a price difference of $7. but still 400 mins and unlim incoming quite respectable even for that price!!

if i am not mistaken, isnt the 200 min part of the used time of the 300 local minutes? hence if you use 200 long d min u wont be charged the ld charges but uses up 200 of ur local day minutes.


i'm in the 2nd year now of my 3 year term i think..
i know my 17.30 plan is 7.30 more exp than lets say donvaz's, i been hesitant on callin to renegotiate my plan down to 10, with them probably wanting another year added. sure, i'll save about 130$ for the remainder of my term.. my bb pearl i got is great but in 2 years technology will have something cooler than whats out atm besides touch screen bb's =)


to call or not to call... hmm..

[MacManDealin]

$15 SAF? interesting...

I think I am going to check it out. I will stop by a Telus rep and get their take on it.

[vijskan]

has anyone had any luck getting the corp 15 (unltd LD in NA for $15)????

i came close yesterday but they wanted a # of someone else who had it. so close....

[ahujie]

if i am not mistaken, isnt the 200 min part of the used time of the 300 local minutes? hence if you use 200 long d min u wont be charged the ld charges but uses up 200 of ur local day minutes.

lol no dude, you already asked this Q and I answered it
See post #250 in this thread

http://www.redflagdeals.com/forums/showpost.php?p=8302703&postcount=250

my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5 pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

[Lancer2004]

I think I am going to check it out. I will stop by a Telus rep and get their take on it.

Do you have 2 phones on the contract? That'd be the $15 if you do.. only thing I can think of anyways.. :P

[ahujie]

has anyone had any luck getting the corp 15 (unltd LD in NA for $15)????

i came close yesterday but they wanted a # of someone else who had it. so close....

try posting on howard forums to ask for someone's #..maybe someone there will give it to you..higher chances of getting a # of someone with that feature on HoFo than here..as it is a site dedicated to cell phones and rate plan discussion

[pureenergon]

lol no dude, you already asked this Q and I answered it
See post #250 in this thread

http://www.redflagdeals.com/forums/showpost.php?p=8302703&postcount=250

my 200 LD can be used anytime. If I use it before 5 pm, it is deducted from the 300 daytime mins. If i use it after 5 pm, it's part of my unlimited evenings/wkends and is not deducted from my 300 daytime mins.

lol. thanks for the reminder. so many various telus threads i lost track =)

you look at rogers thread. they keep the same one.. haaha

[ahujie]

lol. thanks for the reminder. so many various telus threads i lost track =)

you look at rogers thread. they keep the same one.. haaha

yeah i think they should just be merged..ppl keep posting the same Q in diff telus threads..i think there are about 3 large ones right now

[pureenergon]

you think i should try and haggle to the supertalk 10$ plan? i dont like the feeling of being rejected :cheesygri

[HouseApe]

vijskan - wow you have a sick plan, if that is real plan! thats like the best plan by far.

That sure looks to be the supermax plan and the voice part is free for one year then its $45/month after that.

will you guys tell me more about the corporate $15 long distance anywhere in NA? that would be a nice feature to have? but will you get roaming charges in the US? I used to have your choice 40 with 700 minutes but I never use up to 300 daytime minutes these days with my5 on the account.

Yes you will get roaming charges if your outside of Canada and you make a call.

[y2dan]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

[jay236]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

It ultimately depends on what history you have with Telus and what rep you get. Have you previously been on a contract before your current one?

Since you're getting a smartbundle, I'm pretty sure they can come up with something decent. I've noticed that most people that get data plans get ridiculously good deals (look around in the thread and people's signatures).

You could probably score something really good paying about $30 + SAF + 911 + Tax. I've had friends get retention plans after a couple of months signing (for a smartphone bundle).

It might be hard to negotiate lets say, a free Crackberry though. Good luck!

[Reboot001]

Hey guys

In regards to giving out your phone number so they can "verify" that the plan exists is a pretty big risk.

After I got the Supertalk 10 I asked them if I was able to get the plan for my brother as well, the lady replied back telling me that the plan is offered exclusively to me and if anyone calls in refering my phone number they will remove the plan from my account. :(

Not sure how true this is but its pretty risky if you do give out your phone number so people can refer your account.

Happy negotiating :D

[vijskan]

That sure looks to be the supermax plan and the voice part is free for one year then its $45/month after that.

yes that is the rate plan i am on. after my year is up im planning to switch to the 17.50 plan or if im lucky enough the ST 10. right now im paying $5 for evenings and weekends so i would pay 12.50 + $15 data + SAF + tax so roughly $40/month.

[samj1]

Here's my situation: I have approx. a year and a half left on my 3 year contract with Telus. I want to sign a new 3 year contract (with a smartphone bundle) and was wondering what are my chances of receiving a reasonable discount off the price of the phone--or will I most likely be stuck paying full price for the phone regardless of my plan? Thanks

If you reup for 3 years you can get the normal 3 year term contract discount.

[y2dan]

If you reup for 3 years you can get the normal 3 year term contract discount.

I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

[pureenergon]

I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

normally when you resign 1 year 50 off
2 year 100 off
3 year 150 or 200 off so its standard when renewing.

only new contract accts get sometimes free phone promos. but u can negotiate that in when wanting to resign

[basic]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

[ahujie]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

I doubt it, especially for Pay as You Go

[pureenergon]

I currently have pay as you go, $10/month, topped up monthly with my credit card. I've been with Telus for 3+ years, switched to pay as you go about 6 months ago.

Does anyone know if there is any way to get per-second billing from Telus?

only way to get per sec billing anymore with telus is if you have a VERY old grandfathered plan, old clearnet plan, or some EPP business plans.

i was originally eligible to get a employee plan with my work,,22$/mth plan that gave 250min per sec billing. and thats what started my talks to get the plan on my sig now.

400min day much better than 250min per sec (turns out to be about 300min day)

[Aggy]

All depends on how much time remaining on your contract, how long a client you've been and how much you spend a month. Check out this thread for some info:

http://www.howardforums.com/showthread.php?t=1453294

Officially, if you have a PDA or smart phone, you can get a new one every 2 years if you sign 3 year terms.
With regular phones, you officially get a new discount(eg, free phone) 6 months before the end of a 3 year commitment, 3-6 months before the end of a 2 year and 3 months before the end of a 1 year term. Of course, these timelines vary between accounts.

I've tried calling Telus a few times and every rep I get seems to say that since I've only honoured half my contract, they're only willing to give me $200 off the price of a phone if I sign a new 3 year contract. Doesn't make sense, does it?

[andrew_plamondon]

I think i got a good deal
I'm a new customer, but I got the 17.50$ at the mail then called and said I could get the student bell plan which was the same + free call id + access and 911 fees waived, which is available in Ontario.
I was able to get free caller id + 30 txt messages (value of 10$) for free, so basically for 28$ taxes in I got

[mudman24]

Not even close to a good deal. I got this in aug from Telus.

super talk 10 which is 200 min free after 6pm
200 ld min to can and us
50 bonus min
250 texts
unlimited web
caller id, and voice mail 10.

All for $20

You need to do your homework to get good deals, but they are available for those who put the work in.

[boyoflondon]

I think i got a good deal
I'm a new customer, but I got the 17.50$ at the mail then called and said I could get the student bell plan which was the same + free call id + access and 911 fees waived, which is available in Ontario.
I was able to get free caller id + 30 txt messages (value of 10$) for free, so basically for 28$ taxes in I got


Sorry to break it to you, but 30 text is $3 ;)

You essentially got the EPP plan that used to have CID included with 30 texts added on ...

[andrew_plamondon]

Sorry to break it to you, but 30 text is $3 ;)

You essentially got the EPP plan that used to have CID included with 30 texts added on ...
Caller ID (7$) + texts (3$) adds up to 10.

[DianexT]

My mom and I currently have a "Share 35" plan/family plan,

I have a Share 10

50 minutes
Telus to Telus mobility
Unlimited after 9pm on weeknights and free on weekends
no txting

My mom has the Share 25

100 minutes
Telus to Telus
Unlimited after 9pm on weeknights, and free on weekends
no txting

so combined in average total costs $57/month after SAF + Tax or sometimes more with text messages received. We are on a 3-year contract, ends March 2010.
We had this plan since March 2007 but we've been with telus for 3-4 years now. Before, we never use the cell phone as much, but lately, I've been using it a lot for school, and work, and now we get overage charges on our bill, and it adds up.

I honestly think we are over paying for what we have. I don't like this plan anymore its over priced and I want to change it, but I don't know where to start or how to start it.
Could it be possible to get a better plan deal, even better; a lower rate,
and include

-unlimited txting (incoming & outgoing)
-My Fave 5
-keep telus to telus
-Unlimited after 6pm

For both handsets. With no additional charges?

I looked at other providers, but I still want to stick to Telus, if not I'll look at others and see what they can offer.

[spiralspirit]

My phone started breaking down 2 years into the three year contract (p4000, keyboard randomly would stop working, phone would shut itself off without reason).

I had a great plan already -

Supertalk 10 (manitoba, 250 mins, unlimited evenings + weekends after 6)
$15 Unlimited Data
$5 messaging 250

for a total of ~$45 a month after fees and taxes.

Called in, one guy accidentally got disconnected, the other was not as nice/polite but still helped me out quite decently and to my great satisfaction.

I got:
Supertalk 10
Unlimited data $15
freebies:
Caller ID for (3 years)
100 LD minutes (3 years)
Unlimited telus to telus (3 years)
Unlimited text/picture/video messaging (3 years)
Voicemail 10 (3 years)

He was going to give me Fav 5 too but for then backed out (I wasnt going to complain, I dont even use the 250 minutes I already have).

And on top of that I also got $300 off the price of the Touch Pro for signing for 3 years. Whereas I normally hate long contracts, all the extras sold me. I bought a dealer warranty on the phone for 3 years as well for $120.

So I spent a bit of cash on the new phone, but overall I got quite a deal I think. Because I no longer have to pay for texting the cost of my plan even went down $5!

[xNaquada]

Well last year I renegotiated mid-contract without extension thanks to RFD and cut my bill from 51$ to 30$(while adding features).

So I thought I would post my new contract and see what people think.

3year
w/LGdare

250anytime minutes
Bundle 15 Free >>
>>Call Display
>>Voice Mail 10
>>Send up to 250 text, picture or video messages, receive unlimited text, >>picture or video messages
>>Unlimited received text, picture or video messages
>>Unlimited Web browsing
Unlimited Incoming Calls (24/7)
5pm Nights and Weekends.

This is all 31$/mo including Saf/911/tax.

Normally I dont get 3 year, but they threw in the 5pm nights/weekends which was big for me, as well as the phone free.
I still have some regrets for it but if i signed 2year I would have to pay over 150 for the phone, so.... meh.

[MacManDealin]

Well last year I renegotiated mid-contract without extension thanks to RFD and cut my bill from 51$ to 30$(while adding features).

So I thought I would post my new contract and see what people think.

3year
w/LGdare

250anytime minutes
Bundle 15 Free >>
>>Call Display
>>Voice Mail 10
>>Send up to 250 text, picture or video messages, receive unlimited text, >>picture or video messages
>>Unlimited received text, picture or video messages
>>Unlimited Web browsing
Unlimited Incoming Calls (24/7)
5pm Nights and Weekends.

This is all 31$/mo including Saf/911/tax.

Normally I dont get 3 year, but they threw in the 5pm nights/weekends which was big for me, as well as the phone free.
I still have some regrets for it but if i signed 2year I would have to pay over 150 for the phone, so.... meh.

Is it me or are more companies offering unlimited browsing now? I noticed that you get it on the bundle 20 for new customers...

[EmperorOfCanada]

Is it me or are more companies offering unlimited browsing now? I noticed that you get it on the bundle 20 for new customers...

They probably all do by now, but keep in mind this is for normal phones, not smartphones/blackberries (which also do have unlimited data/browsing offers, just not at that price)

[Cospa]

I can't get a break in Alberta on 3 different occassions the best so far is $32

250 anytime
evenings and weekends @ 6pm
Caller ID
VM3
250 Text

I had a coworker that had an awesome fido plan that was $24 with a whole bunch of features but then the woman on the phone said "You get what you pay for and I can tell you Telus has the best customer service" Um... might be time to switch companies if this is the best

[andrew_plamondon]

I can't get a break in Alberta on 3 different occassions the best so far is $32

250 anytime
evenings and weekends @ 6pm
Caller ID
VM3
250 Text

I had a coworker that had an awesome fido plan that was $24 with a whole bunch of features but then the woman on the phone said "You get what you pay for and I can tell you Telus has the best customer service" Um... might be time to switch companies if this is the best
I have that, except 200 anytime, for 28$.

[dagna]

i don't know how this happened but i was checking my online bill at telus and it says my bill is $18 including taxes and network/service charges

any ways it includes E.P.P with these things on top of it.
Local $10-2 yr, 50 Local Minutes $5 -2 yrs, Browsing $10 1 yr free, Messaging 250 $5-1 yr free, Caller ID $7-1 year free, Messaging 250 $5-1 yr free,

I did make a few calls to the retention center this month in hopes to get my bill from $38 to $28, but this is a really sweet deal at least in my opinion. Just hope this is not a glitch. hehe.

Question: i have 1 year exact left in my contract if this isn't a glitch can i say when i have 2 month left call in and get this price extended or they won't do that for some reason and i will have to pay more $$ ?

[jasira]

This morning, for my student, I managed to renew the contract with 14 months left on the previous contract.

His phone was broken and previously he's been paying $25 for My Fave plan with 100 daytime minutes, 1000 evening and weekend minutes, VM, CW and 5 numbers on his fave list.

So for the new contract, he's getting
200 anytime minutes
unlimited evenings and weekend starting @ 6
unlimited text
CD, VM, CW, CF
$100 off on the regular price for the phone (he picked up LG Venus for free since it's $100 right now)

For his plan, he will be paying $17.50 plus tax, system access fee, and 911

[chagrin]

Hey, how is this for a plan ? I got offered this the first time I called. My contract is expiring in about a month.

200 anytime minutes
package 15
-call display
-voicemail 10
-unlimited incoming text, 250 out
-unlimited browsing (with a pcs phone)


5 pm unlimited evenings and nights
unlimited incoming
200 long distance OR 5 national unlimited numbers
$42

plus data (on a smart phone)
$25

That comes out to a whooping $42 + FEES and most rfd-ers are getting lower prices, but with a couple less features. It looks like Sweet deal $17.50 + $10 unlimited incoming + $10 long distance + $15 for package 15 = $52, then I'm just getting a slight discount and evenings starting at 5.

What else should I ask for ? Or were should I try to save money ?

[pureenergon]

looks like LnR is getting tighter with what they can offer retention deals. but i think other networks are doing the same with the economic hit. shrugs..

still those options arent bad. when i negotiated for unlimited incoming, the retention rep made sense when i talked to him. In a business sense, if he was to give me unlimited incoming calling it would cost telus $10.00 to give it to me. at that time i was given 400minutes, and if i were to drop 50 minutes of my day time package 50min X 25cents = that woudl be $12.50 value. so it made sense to him so i got the deal.

but funny thing is that after the negotiating and got my blackberry resigned for 3 years, i had to call telus cs to get the special add ins active cuz some werent added in. after my dealings i should have had 350min day time which i was fine, but the csr said she saw 400 minutes so she gave me the full 400 day minutes AND the incoming calls... !!!!!

essentialy, u just gotta be smart and be nice to the telus reps u talk to..
all i can say and the best of luck to u all..

dam i must be bored at work.. wrote so much junk! ahah:lol:

[chagrin]

Yeah the price isn't terrible, considering everything that was added. - I use my phone TOO much. :razz:

It seems to be a bad time to negotiate and I doubt Telus will budge much to be honest. I might just drop long distance for a $32 plan or try to get less long distance.

I actually called Bell and they said; since you're with Telus, you'll get way more features included than we would do ! That confused me .. they didn't even try to compete and just offered me crap on the website.

[pureenergon]

Yeah the price isn't terrible, considering everything that was added. - I use my phone TOO much. :razz:

It seems to be a bad time to negotiate and I doubt Telus will budge much to be honest. I might just drop long distance for a $32 plan or try to get less long distance.

I actually called Bell and they said; since you're with Telus, you'll get way more features included than we would do ! That confused me .. they didn't even try to compete and just offered me crap on the website.

i dont think using long d on cell plans are worth it. if you have unlim eve/weekends.. just buy a calling card.
still tho.. what u were given as offers arent too bad either.

i've been with telus on/off since clearnet days. so i got some history with telus.

funny to see that bell said they cant do crap with giving you features.

[TH3R]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!

[MacManDealin]

Hey All.

I just called up and was given this deal. NO CONTRACT.

Plan
Rate plan Super Talk 10 = $10

Added Features
Messaging 250
Messaging 250

150 Local Minutes
50 Local Minutes
100 Canadian LD Minutes,
Client service credit 5 min

Unlimited Calls after 5pm (early nights) & Unlimited calls on the weekend
Loyalty 5 Faves Local
Unlimited calls between TELUS to TELUS,
Unlimited incoming Calling Promotion L&R
Loyalty Package 12-Regular, (What is this?)
Loyalty Package 12-2yrs free, (What is this?)
Caller ID
Voice mail 10
Call Waiting

System Access Fee = $15
Tax, 911 = $4
--------------------------------
Total = $31.00/month

Good or can I do better? I am thinking of adding unlimited data on for another $15 once I upgrade phones.

So I got my bill today and WOW! $43! I called up and explained what it was supposed to be and just said I wasn't interested. After about 10 minutes I was offered the same as above for $27.80/month (taxes,saf and 911 included). I am going to call back and ask for another $2/month - basically 1 more feature free. ONLY CATCH - I now need to enter into a 1yr contract.

Opinion?

[lingenfelter7]

Called in yesterday to try renegotiate plan with 6 months left. I said Rogers offered me XXY for $20/mo. I also wanted to move to smart phone. This is what they offered...

No discount on current 3 yr acquisition price on BB Curver ($100). They did however offer;
$20 voice
-300 min incl
-EW 6pm
-Call ID, VM, CW, 250 txt (no mention of unlim incoming)
-75 CAN LD

$25 Data unlimited e-mail, data, web browsing

Rep said because Rogers only offers $15 unlimited email that they couldnt provide unlimited web at same price. Although normally that runs $45?!

$59 including all taxes and charges is what she said. I think its a fair offer but will hold off until less months left in contract, plus the Curve will likely be replaced in within the near future. Plus them acquiring GSM should open up the models available in the fall.

[mgbdragon]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!


Did you call customer service or retentions? I basically have the same plan as you with 75 min long distance, but want some texting.

[TH3R]

Did you call customer service or retentions? I basically have the same plan as you with 75 min long distance, but want some texting.

I called customer service, but they transferred me to another department. I'm not sure if it was retentions or L&R (not even sure what this is).

I told them I was more or less happy with my plan, except the one or two things that I was missing (CID and text), and they just tacked it onto my existing plan for free. I didn't even ask for unlimited text, that's just what they offered me right off the bat.

Will definitely call back next year closer to my contract expiration date, and try to get a data plan added, and a new smartphone.

Good luck with your call.

[creesteen]

i'm a pretty light user of my cell, but i've had my phone and my plan for over 2 years now, and the thing that bugs me most is the lack of callerID and text messaging fees.

called in today, and asked what they could do for me, and despite some other people's experiences with Telus, mine have always been stellar, including today.

i had an old Insider's plan with 15 months left on contract, at $17.30 + SAF + 911 that gave me:

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting

after my call today, they added at no extra charge, nor an extension to my contract, CallerID and unlimited text messaging for free! my bill stays the same, and they've simply thrown in the features for free. now it's

200 anytime mins
6pm evenings and weekends
Voicemail 3
Call Waiting
CallerID
Unlimited text messaging
----------------------------
$17.30/month + SAF + 911

i know it might not sound like the greatest plan, but credit to Telus though, they made the call REALLY easy.

all I did was ask, and they gave it to me without hesitation, nor did they try to extend my contract.

great service Telus! thanks!

that's pretty awesome. you got a lucky rep. i have the same plan as you (about 1 year and 4 months) as well and i'm getting tired of having no caller id. it makes me angry when i miss a call and i don't know who called.

is unlimited text including free incoming as well?

[actng]

lol

you guys are still getting shafted. caller id and txting is supposed to come with their standard offering "on top" of the 17.30. you should also be getting AT LEAST one of: unlimited incoming, unlimited telus to telus, or extra talk time / long distance minutes.

[veilside]

This is what I got:

Supertalk $10 - 250 daytime, e/w @ 6
free unlimited text
free caller id
free voicemail
$15 unlimited data plan.
free 25 mins of canadian long distance

system access fee and emergency fee on top of that.

[mgbdragon]

I called customer service, but they transferred me to another department. I'm not sure if it was retentions or L&R (not even sure what this is).

I told them I was more or less happy with my plan, except the one or two things that I was missing (CID and text), and they just tacked it onto my existing plan for free. I didn't even ask for unlimited text, that's just what they offered me right off the bat.

Will definitely call back next year closer to my contract expiration date, and try to get a data plan added, and a new smartphone.

Good luck with your call.

L&R - Loyalty and Retention.

Called L&R to get some texting added to plan, but they only gave me unlimited incoming text to add to my current plan:

250 anytime min
w/e 6pm
CID, CW, VM3,
Telus to Telus
75 LD min.

$17.30 +SAF+tax.

Not great, but only started negotiating for phone deals last year tks to RFD.

[mgbdragon]

L&R - Loyalty and Retention.

Called L&R to get some texting added to plan, but they only gave me unlimited incoming text to add to my current plan:

250 anytime min
w/e 6pm
CID, CW, VM3,
Telus to Telus
75 LD min.

$17.30 +SAF+tax.

Not great, but only started negotiating for phone deals last year tks to RFD.

forgot to add that I still have 2 years left on my 3 yr contract when called to for texting. Should have just signed 1 yr contract and be done with it, but did not consider the long term benefits of renegotiating more often, but having to pay for phones.

[mgbdragon]

This is what I got:

Supertalk $10 - 250 daytime, e/w @ 6
free unlimited text
free caller id
free voicemail
$15 unlimited data plan.
free 25 mins of canadian long distance

system access fee and emergency fee on top of that.

So what is the total cost? It looks like you have a $10 voice plan with a $15 data plan? That looks like a really good deal if its true. Ontario doesn't have a SuperTalk 10, I don't think.

[Dealz-4-U]

So what is the total cost? It looks like you have a $10 voice plan with a $15 data plan? That looks like a really good deal if its true. Ontario doesn't have a SuperTalk 10, I don't think.
im in toronto and i got supertalk 10

[DavidN]

im in toronto and i got supertalk 10

How did you manage to get Super Talk 10?

I just called L&R directly, and told the gentleman on the phone that I was looking to improve my plan. I asked him if I could get super talk 10, and he told me they are not allowed to offer it in Ontario, and that it is only supposed to be a Manitoba plan. He said that they only offer it in Ontario in very rare cases, and it's usually to price match a competing offer.

So for those of you that did get Super Talk 10, how did you do it? Did you have to threaten to cancel? I did not threaten. I was very polite and just told him I was hoping to improve my current plan.

I've been a Telus client for the last 10 years, and am currently on an old (ghetto) Clearnet plan.

[TH3R]

How did you manage to get Super Talk 10?

I just called L&R directly, and told the gentleman on the phone that I was looking to improve my plan. I asked him if I could get super talk 10, and he told me they are not allowed to offer it in Ontario, and that it is only supposed to be a Manitoba plan. He said that they only offer it in Ontario in very rare cases, and it's usually to price match a competing offer.

So for those of you that did get Super Talk 10, how did you do it? Did you have to threaten to cancel? I did not threaten. I was very polite and just told him I was hoping to improve my current plan.

I've been a Telus client for the last 10 years, and am currently on an old (ghetto) Clearnet plan.

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man.

my first cell phone was a Clearnet! classic.

can't remember if i mentioned this in my first post, but went through customer service first, told them my story, and that i was thinking of buying out my plan ($20 x # of remaining contract months) and canceling, and they transferred me to L&R and after that it was smooth sailing.

Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.

[DavidN]

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man.

my first cell phone was a Clearnet! classic.

can't remember if i mentioned this in my first post, but went through customer service first, told them my story, and that i was thinking of buying out my plan ($20 x # of remaining contract months) and canceling, and they transferred me to L&R and after that it was smooth sailing.

Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

[NewCougar]

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

From my experience, you always have to threaten to cancel in order to get the best deals. You can still be polite, but just simply call them and tell them your canceling your plan. They'll ask you way, and just tell them their competitor (use a name) offered you a great deal. When they ask what deal, and they will, just tell them they are offering you what you want (list things you see here). Trust me, they'll do everything in their power to keep you.

I just called the other day, cause I REALLY want a Blackberry Storm, but I have 10 months left in my 3 year contract. When I told them I was canceling, I said I was going with Aliant because they were offering to pay my cancellation fees with Telus, give me a $100 phone credit, and give me a voice plan with 200 any time minutes, CID, CW & VM3 and unlimited E&W 6pm. All for $25 per month. I know, I really was wishing for a lot here, but what the hell :) The guy on the phone did what he could to keep me a customer (I've been a customer for 7 years) and this is what he did:

200 Anytime minutes
Free incoming calls
Free CID, CW, VM3
All for $25 (plus fees & tax)

He also added that I could renew my contract 7 months early and at that time would add a "Loyalty Data Plan" for $25 which includes unlimited internet & email.

Not the greatest plan, and I'd love to see if I could get unlimited data for $15 as stated above, we'll see.

But the point is, the conversation took about 5 minutes, we were both extremely polite, I really did appreciate his time and everything he did for me. And I can't wait to see what happens in 3 months time when I get my Storm :)

Goodluck!

[southnam]

I'm in ONT and got the super talk 10 in Feb. They said they were getting rid of it. Anyhow, be polite.... I told them that I was not threatening to cancel and be a jerk but reality is that if I got a better offer out there from Rogers, I would take it. I told him what my "friend" (rfd friend hehehe) had and they were close to matching it. ONly thing they wouldn't give me is telus to telus or the my fav 5 thing etc... They're getting really good a logging things now though... even logging things that they decline to give you so the next person won't budge on it.

[TH3R]

Thanks for the response, man. I am disappointed that they were unwilling to do more for me. Like I said, I have been a customer with them for 10 years, but on top of that, I've never once signed a contract. I've been month to month from day 1. You'd think my loyalty is worth something? Obviously not. I'll be calling Rogers and seeing what type of deal they can give me. I've had my eye on the Nokia E71 for a while anyway. So it may be time to make the switch.

Agree with what Cougar said. I wasn't aggressive on the phone at all when I indicated, not threatened, that I wanted to cancel. There's no reason to be crass on the phone.

I double checked just now, and yes, I got unlimited incoming and outgoing text messaging, for 2 years starting that day I called.

Good luck

[acekiller]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

[NewCougar]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

I just dialed 611 from my cell phone (free call). They do say they can only renegotiate your contract at 6 months before your current one expires. But the guy I had on the phone told me to call 7 months before it expires... he said 1 month shouldn't matter too much.

[ricenice]

When can I start to negotiate my contract? I have 11 months left on my contract and they told me i have to wait until there is only 6 months left. Is that true?

I called 18772793100. Is that the right phone number to call?

Its 6 months unless your signing a 3 year contract in which case they should be willing to do it. I called last week with 8 months left and they said they couldn't do anything regarding a HUP if i wasn't going to sign a 3 year contract. I just went out and bought an LG Venus for 100$. The nice rep gave me 1/2 price off my base plan for 3 months to compensate for the ESN swap fee.

If your just looking for added features you don't need to renegotiate, I just call them and tell them that i feel that my plan is not competitive enough.

I have:

EPP Talk 17.30 17.30

50 Local Minutes $5 -2 yrs 0.00
5pm early nights & wkds 2.00
Browsing $10 3yrs free 0.00
Caller ID Free 0.00
Loyalty 25 Cdn LD mins $5-3 yr 0.00
Messaging 250 $5-2 yrs free 0.00

I'm on a 3 year contract and have never extended my contract term. Just called in every few months to get services added. I have never had to say that i wanted to cancel only that i was reviewing my options.

I usually call 416 279-3100 i believe its L&R

[catwalk]

wow 10 years. talk about loyalty. Telus is lucky to have customers like you man. Good luck with your situation. if anyone deserves some loyalty rewards, it's you dude.
I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.

[MacManDealin]

So I signed a 1yr retention plan. I got the LG Venus 8800 for $50.

Plan - Super Talk 10
included features
Unlimited Evenings/Weekends
Conference Calling
Call Waiting
Outbound Call Display On
Messaging 250 $5-2 yrs free
150 Local Minutes $15 -1 yr
100 Canadian LD Minutes
5pm early nights & wkds
Loy 5 Favourite No Lcl $10-1yr
Loyalty Incoming - 1 year $10
Messaging 250 $5-2 yrs free
TELUS to TELUS
50 Local Minutes $5 -1 yr
Voicemail 10
SAF + 911
-----------------------------
ALL for 27.90/Month.

Not bad. I figure hold on this until the G4 Network comes out next year and see if I can pick up an Iphone on a 3yr for cheap.

[jed]

Catwalk - Are you calling L & R?

[turkishdelyte]

I just re-negotiated my plan: (1 year retention plan)

350 anytime minutes
free incoming
5pm early calling early nights- unlimited
Unlimited weekends
Unlimited evenings
Voicemail 25
250 outgoing text/pics
Caller ID
Conference Calling
Call Waiting
Outbound Call Display On
Browsing
75 mins LD- Canadawide

I believe thats everything....I may have missed a thing or two...

For $17.30 (+SAF & taxes of course)

I'm happy :-)

[catwalk]

Catwalk - Are you calling L & R?
I've tried customer service, supervisors, retention.... to think of the THOUSANDS I've spent that I didn't have to..... OMG.
:mad:

[TH3R]

I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.

damn man, i don't know what to tell you. not sure why you've had such bad luck. i find it hard to believe L&R won't do anything for you, if you've seriously threatened to cancel and leave. but if you say you've talked to L&R, then i'll take your word for it.

i take it you're no longer under contract? if that's the case, you should call and just cancel with Telus outright. if they send you to L&R, then do what you can, one last time.

come to think of it, i've also been with Telus/Clearnet for 10 years. my first phone was this tallish Sanyo monochrome unit with this "indigo" blue backlight. about 8 years as a monthly subscriber, and 2 years as prepaid.

[DavidN]

OK, so here is what Telus has offered me. What do you guys think?

Super Talk 15: $22.70 + tax (includes SAF, 911)
Comes with:
-200 daytime minutes
-Evenings free after 6
-Voice Mail 3
-Caller ID
-Call Waiting
-Conference Calling
-Extra minutes would cost 30 cents/minute

I'd have to add at my own expense:
-250 text message bundle: $5/month + tax

Grand total including tax: $31.30

By moving to this plan I would be losing:
-Per second billing
-Detailied billing
-Voice Mail 10
-Extra minutes now cost me 20 cents/minute

I'm still disappointed, considering all he offered me was the standard Super Talk 15. He wasn't even willing to throw in the text messaging package, let alone free incoming or voice mail 10.

[andrew_plamondon]

I don't think it's good. I have all this, + the 250 text messages on the 17$ EPP plan for 28$ all fees included (taxes, SAF, 911). I asked to get the messages + called ID for free though, and got it even though I'm a new client. You can get more...

[Aggy]

I just dialed 611 from my cell phone (free call). They do say they can only renegotiate your contract at 6 months before your current one expires. But the guy I had on the phone told me to call 7 months before it expires... he said 1 month shouldn't matter too much.

With regular phones, you officially get a new discount 6 months before the end of a 3 year commitment, 3-6 months before the end of a 2 year and 3 months before the end of a 1 year term. Of course, these are guidelines and will vary depending on the rep, your account, etc.

I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.


Maybe that's the problem...do you think your account was flagged for calling in so much?

[balou911]

Just got off L&R for my gf.

200 daytime
unlmtd evn&we 5pm
CID/vm10/250 txt msgs
National my5
500mb data surf&email

$53.34 all in
She wants to get the samsung omnia
Pretty good?
She has been with them for about 8yrs.

[pureenergon]

I've been with Telus for 12 years, I've tried calling a lot (I've done nice, mean, agressive, passive and everything inbetween) and have never got anything.

I have 2 separate phone numbers with them on the same account, and they won't even give me the $5 worth of LD in Canada for free. Nothing. After taxes/fees I pay over $160 a month for the two phones. The best deal I could get was the student plan. :mad:

No one will ever do anything for me at Telus. I even had to pay full price for my HTC diamond when it came out.

I have: 1st phone HTC P4000 (my THIRD one that I had to BUY myself!)
Fav 10
200 anytime mins
6pm local n/w
unlimited internet/email/IM
unlimited text
call display
voicemail 10
$65 + fees, taxes, etc etc & my bill is always $80-$90

2nd phone: (had to pay $300 AND go on 3 year contract to get HTC diamond)
200 anytime
6pm local n/w
500MB internet/email/IM
unlimited text
call display
voicemail 10
25 minutes LD
$55 + fees, taxes, etc etc bill is always around $70-75

I fricking hate it. Everyone has better plans than me & has cell bills less than $50 (plus they get a new FREE phone every 2 years or less). Apparently 12 years to Telus means I'm just huge sucker.



with being with 12 years and or with average spending seems u pay $150+ avg u should be able to negotiate. but like Aggy mentioned, if you harass and call L n R too much you may be flagged. negotiating to the basic 17 epp plan shouldnt be hard, but with the Fav10, internet plans yah sure your prices will go up a bit, but you should average a lot more savings between the two accounts. so there is something your missing out on your post. If your being an ass and bitching to the rep, then chances are they not gonna be as nice back to you.

If you were like a basic $20/mth guy and low revenue client. then getting a super rich featured plan can be hard too.

[actng]

Just got off L&R for my gf.

200 daytime
unlmtd evn&we 5pm
CID/vm10/250 txt msgs
National my5
500mb data surf&email

$53.34 all in
She wants to get the samsung omnia
Pretty good?
She has been with them for about 8yrs.

you can get that at fido for $40+tax
but instead of national my5, you get fido2fido AND unlimited incoming.

i plan on getting telus to beat it but telus to telus obviously.

[pureenergon]

i miss my old city fido plan.. the ORIGINAL one :lol:

but i rather have a plan with telus than have an unlimited it plan where i get d/c every hour!


random thought at work.

[paperwing]

Just finished several-call L&R retention negotiation from Montreal.

Wife had a 1-year contract that expired in '06, has been month-to-month since with the same (crappy) phone; I haven't had a plan in years (work's covered that, but no more - thanks recession!).

Negotiated the following for her moving to contract (any term) and my coming on-board (any term):

400 shared minutes
100 bonus minutes each
unlimited calls between us
national myfave 5
6 pm eve/wknds
CID/VM10

Total for the whole package: $65.40 (SAF & 911 incl.), taxes extra. We're supposed to go to our local store to select phones and contracts.

While this satisfies most of our needs (we're not big txtrs, she's got some ld calls to make but these are all to the same 5 numbers), I can't help but feel I gave in too easily...

If anyone has suggestions for reasonable counter-offers (for price or features) or strategies, I would really appreciate it.

Cheers all!

[Lancer2004]

So with 2 years and 3 months left I renewed back to 3 years. Just switched from the LG Voyager to a Blackberry too. Here's what I got:

Blackberry 8230 Flip for $250.

Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes

Not bad? Or could I have done better?

[Aggy]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

[Me-262]

Are you guys able to negotiate a free phone with the SUPER TALK 10 ? My wife has been Telus client for near forever, pays $37 with tax and her phone is a good 4 years old. Doesn't care for texting, just wants a phone that's good, small and a plan that's cheap. This is Ottawa ONT if deals are local.

She received a call from Telus the other week, offering her texting and was told she needs to purchase a phone at full price. (hello BS meter) . I'll be making the call back to negotiate.

[DavidN]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

Aggy, thanks for the post! You've inspired me to give it another shot. I'm glad you were able to get Super Talk 10 and all the goodies with it. :)

[Aggy]

Aggy, thanks for the post! You've inspired me to give it another shot. I'm glad you were able to get Super Talk 10 and all the goodies with it. :)

Good luck!


Are you guys able to negotiate a free phone with the SUPER TALK 10 ? My wife has been Telus client for near forever, pays $37 with tax and her phone is a good 4 years old. Doesn't care for texting, just wants a phone that's good, small and a plan that's cheap. This is Ottawa ONT if deals are local.

She received a call from Telus the other week, offering her texting and was told she needs to purchase a phone at full price. (hello BS meter) . I'll be making the call back to negotiate.

I could get a phone for free, but would mean signing a 3 year contract or 2 year depending on the pricing. I hate long term contracts so I go with the one year contracts if I can.

[JasonSolaris]

So with 2 years and 3 months left I renewed back to 3 years. Just switched from the LG Voyager to a Blackberry too. Here's what I got:

Blackberry 8230 Flip for $250.

Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes

Not bad? Or could I have done better?


I also got a similar offer, but I don't think they offered me 5 Fav and my text messaging is limited (I think 200 outgoing)..

I called back to jot the info down as I was driving at the time and couldn't write stuff down.. That rep mentioned there were open to negotiations if I wanted to try to switch things around and that I was a long time customers.. Is there anything else that can be worked in?
Later

[Aggy]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CW
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.

So it turns out the second rep did not put Telus to Telus in the notes and they won't add it in for me. Oh well...I think it's still a good deal.

[Song]

Anyone have any luck in reducing their monthly bill? I'm not looking to have any additional features added since I'm happy with my retention plan but considering how Fido has these plans with no SAF wondering if I can use that to have my monthly bill reduced?
Any ideas/suggestions? I'm only a year and a half into my 3 year retention plan so far..

[Aggy]

I'd say best bet is to wait 6 months before you're up for renewal. Or you could try to get rid of some features to lower your bill?

Anyone have any luck in reducing their monthly bill? I'm not looking to have any additional features added since I'm happy with my retention plan but considering how Fido has these plans with no SAF wondering if I can use that to have my monthly bill reduced?
Any ideas/suggestions? I'm only a year and a half into my 3 year retention plan so far..

[Noctiluca]

3 months left in my contract for my second line (see sig). After 2 calls to retention I got offered:

Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

First rep said best she could do was $25 taxes in with only 100 text an no T2T. I called a couple hours later asking about the cancellation policy and the new rep asked me again what the rogers "offer" was and he said he could match it (the offer above). I haven't taken the offer yet, but will probably take it tomorrow.


Were you originally on the Super Talk 10 plan or did they switch you over? My grandma's contract is over and debating whether I should bother w retentions or switch to another company.

A plan like yours would be perfect for her and she doesn't even need the TXT, LD or T2T

[Cerch]

So it turns out the second rep did not put Telus to Telus in the notes and they won't add it in for me. Oh well...I think it's still a good deal.

It is a good deal since you were able to get super talk 10 in ontario im assuming.... bc i know they told me it was only manitoba that got that offered due to the low clientel there. All in all i wouldnt complain :razz:

[lingenfelter7]

Here's the deal i just renegotiated with 6 months remaining on contact, i'm on for 3 years (or another 2.5):

400 daytime min
-Unlim EW 6pm, unlimited incoming calls
-CID, CW, VM 10, 250 outgoing txt, unlim incoming txt
-Unlimited e-mail, data, web browsing

Swap fee – charged but next bill will be reduced by this much

$59.50 including all fees & taxes

[cornelius85]

What should I be asking for for a new plan. I want to upgrade to a blackberry. With a family plan that I have right now with 2 phones our bills are usually 90-120/month for air time and texting with some added features. Wondeing if it is better to split the plans up and go on our own. My wifes contract is up now and I have a year and a half.

What should I be asking for at least for myself wanting a blackberry and how much should I be expecting to pay.

I want at least 250 anytime minutes maybe more
u/l eve and weekends at 5 or 6
telus/telus
vm10 CID Call Waiting
Unlimited E-mail, web etc.

Thanks for anyone willing to help me out.

[cornelius85]

Is the plan above a good one that I should be trying for?

[Lancer2004]

Is the plan above a good one that I should be trying for?

I think if you want a Blackberry the Retentions plan I have is pretty decent. I'd try for at least that:


Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes (broken down it's $17.30 + $25 for unlimited data - the rest on the account are credited freebies. Unlimited data is normally $45/month alone... not including the plan itself or any of the other features)

[cornelius85]

Are there any included anytime minutes with the EPP plan you mentioned?

[Aggy]

Were you originally on the Super Talk 10 plan or did they switch you over? My grandma's contract is over and debating whether I should bother w retentions or switch to another company.

A plan like yours would be perfect for her and she doesn't even need the TXT, LD or T2T

Was on EPP 17.30 originally with all the features of my first line (see sig) minus the data plan.

[southnam]

has anyone been able to swing the 15 unlimited data plan recently?

[dmak]

just swung the 25 one for a friend.... to my knowledge that is long gone, but who knows, ymmv

[Lancer2004]

Are there any included anytime minutes with the EPP plan you mentioned?

Yes, sorry there's 200 Day time minutes.

[benthejammer]

I just called retention in Toronto. I have 2 phones both have expired contracts.
I told them rogers wants me to bundle my cell phones with them.


the best plan she could offer me was 17.50 + SAF. she said supertalk 10 and epp 17.30 are impossible.

17.50
200 minutes
unlmtd e&w from 6
CW/CID/VM10
250 texts (unlmtd incoming)

she said she could throw in telus to telus.
but no free LD (which I have in my current plan).
It came out to $25 before tax.

What I want is $20 including SAF.

I want:
Super Talk 10
e/w @ 6pm
100 bonus minutes (350 total anytime)
VM
CID
unlimited incoming calls
unlimited text (incoming/outgoing)
100 LD minutes
free telus to telus

$17.70 (including SAF and 911) + tax = $20.00

I have 2 phones.
I am going to call back a little later.
The person I talked to assured me the next person would say the same thing. I think I can do it. If I get the right person...

[cornelius85]

I have a phone with 13 months left on a 3 yr contract. The phone us a piece and has been since the first year. I tried renewing at that time and they told me there was no way I could and offered me $200.00 off a blackberry to renew. Not good enough. Since then I have called 2 other times and that is all they will offer me. They said originally it is because I renewed early with my last phone. I did renew early but it was 7 months left of a 3 year and they would have offered to renew in another month so they didn't really expend too much by renewing last time. Why am I having such dificulty getting the 3 yr aquisition pricing on a blackberry. I am wanting to pay for the phone and would be adding data to my plan. I would have thought they would have jumped at the chance. Especially considering I see people who are 6 months into a 3 yr contract renewing and getting a new phone not to mention having a plan that can't make telus that much money.

Also my wifes contract is up. I saw a few people say that they were able to work a great contract but on top of that were given a free storm. I asked about that to retentions for her contract and the woman I talked to said they never did that and there was no way she could swing that.

Any help would be appreciated

[pureenergon]

I have a phone with 13 months left on a 3 yr contract. The phone us a piece and has been since the first year. I tried renewing at that time and they told me there was no way I could and offered me $200.00 off a blackberry to renew. Not good enough. Since then I have called 2 other times and that is all they will offer me. They said originally it is because I renewed early with my last phone. I did renew early but it was 7 months left of a 3 year and they would have offered to renew in another month so they didn't really expend too much by renewing last time. Why am I having such dificulty getting the 3 yr aquisition pricing on a blackberry. I am wanting to pay for the phone and would be adding data to my plan. I would have thought they would have jumped at the chance. Especially considering I see people who are 6 months into a 3 yr contract renewing and getting a new phone not to mention having a plan that can't make telus that much money.

Also my wifes contract is up. I saw a few people say that they were able to work a great contract but on top of that were given a free storm. I asked about that to retentions for her contract and the woman I talked to said they never did that and there was no way she could swing that.

Any help would be appreciated


if i can recall.. when you try to resign your contract for hardware discounts and terms, it depends on your status and history with telus.
If you are a long time client with TM, or HIGH REVENUE consumer.

i think i was able to renew 8mths left in my contract. i've only seen a few high rev consumers able to resign early cuz they bring lots of $$$ to TM lol

[Aggy]

I just called retention in Toronto. I have 2 phones both have expired contracts.
I told them rogers wants me to bundle my cell phones with them.


the best plan she could offer me was 17.50 + SAF. she said supertalk 10 and epp 17.30 are impossible.



The key is not to ask for supertalk 10...make up a plan that a competitor has "offered you" and tell them it comes to under $20 after taxes, SAF, 911. Then they can match it with Supertalk 10 as it comes to $20 after tax.

[fathobo231]

Try saying telling them to match Fido's 17.50 Plan without SAF which comes up to around 20$, just us know how it goes

[Carebear]

Try saying telling them to match Fido's 17.50 Plan without SAF which comes up to around 20$, just us know how it goes

Would you mind elaborating on what is included in Fido's $17.50 plan, as I couldn't find it on their website? Thanks in advance!

[rcthorne]

Anyone know if you can sign up w/ a data plan to get a smartphone (Omnia for instance) then canx the data. I just want the phone, but not really interested in the data capabilities. I'm a tinkerer and I like the divx playback and Wi-fi.....Also I have two phones on 1 acct, Telus gave me $200 hardware credit for each phone, Is there anyway to combine these as $400 toward one phone?

[fathobo231]

Would you mind elaborating on what is included in Fido's $17.50 plan, as I couldn't find it on their website? Thanks in advance!

Not sure if it's on the site but my friend had the 17.50 plan before and called their retention line and got free CID and like 2,500 txt and the scarped his SAF so his total was about 19 something/month

On the site it shows the normal plans without SAF

[sydneyjean]

Hi I'm very interested in what type of plans poeple have with the mike phones. I acn't seem to get telus to budge off the astromical monthly fees

Please Help

[gamer602]

what is their cellphone department's retention number????

[sydneyjean]

Just call the 1800 or 611 and say cancel you will be hoked up

[Choco]

Called Retention and got this offer:

129 Samsung omnia
17.30+fees (current plan) + 15 for data plan (unlimited e-mail/text)

I thinking of switching over to rogers...

[actng]

Called Retention and got this offer:

129 Samsung omnia
17.30+fees (current plan) + 15 for data plan (unlimited e-mail/text)

I thinking of switching over to rogers...

just make sure you don't surf the web on that data plan unless you're on wifi.
they charge $8 / MB on that data plan for surfing.

[StoneColdWhat]

I'm within the 6 months now so I'm ready to call, but I had a look on roger/fido/bell's site and didn't see their $17.50 plans, so... what should I quote ?

[adeel]

I think if you want a Blackberry the Retentions plan I have is pretty decent. I'd try for at least that:


Plan:
EPP 17.30
- Unlimited Evenings Starting at 6pm
- Unlimited Weekends
- Unlimited Text Messaging
- Unlimited Data
- Voicemail 10
- Caller Display
- My 5 Fav Nation Wide

Total Per Month: $ $42 + SAF + taxes (broken down it's $17.30 + $25 for unlimited data - the rest on the account are credited freebies. Unlimited data is normally $45/month alone... not including the plan itself or any of the other features)

Bit of a noob, so please forgive me..

1. What plan did you have prior to re-signing on 3 yrs?

2. Is the new thing with retentions that you are basically able to get unlimted data on EPP 17.30 plans (I believe generally this was not allowed previously)

3. What does unlimited data entail? Unlimited email? Does it also allow you to surf the web and download stuff? Do you know if you can check work email with unlimted data on BB?

[belcan15]

talked to a rep this afternoon ( 2nd time calling in), this is what i got offered

Plan:
EPP 17.30
- 300 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 100 Long Distance Minutes
- My 5 Fav Nation Wide
-$8 credit for 6 months ( because i complained about the phone transfer fee)

$37.29/month Tax IN

Thinking of picking up LG dare on 2 yrs contract. Any opinions?

[StoneColdWhat]

Whats the link to the qualified epp list again ?

[pureenergon]

what is their cellphone department's retention number????

use ur cell phone , dial *611 and ask for loyalty and retentions...
its a free call anyways...

[Lancer2004]

Bit of a noob, so please forgive me..

1. What plan did you have prior to re-signing on 3 yrs?

2. Is the new thing with retentions that you are basically able to get unlimted data on EPP 17.30 plans (I believe generally this was not allowed previously)

3. What does unlimited data entail? Unlimited email? Does it also allow you to surf the web and download stuff? Do you know if you can check work email with unlimted data on BB?

No worries.

1. EPP 17.30. I've had this plan for a year or so now. I had all of these free features already EXCEPT for the $25 Unlimited Data, that was added on for resigning a 3 year contract (with 2.5 years left or so).

2. It is possible to get unlimited Data on the EPP 17.30. I have Unlimited Data ($25 for it) on EPP17.30.. In store there's no way to get this, calling retentions you'll have to smooth talk them. I was turned down on this the first time I called, but I got a nice representative the second time I called and I managed to get it. It really comes down to the representative you get to be honest.

3. Unlimited Data includes unlimited email, unlimited text messaging, unlimited blackberry messaging, unlimited web browsing, unlimited video streaming, unlimited data usage. Someone correct me if I'm wrong.. You can check whatever email you want on it whenever you want. Be it work email or personal. I check my Gmail email (personal email though) on my Blackberry all the time. :) Hope this helps.

[Lancer2004]

what is their cellphone department's retention number????

Don't call 611. You'll get a Customer Service Rep and NOT a retentions rep. 80% of the time it's someone you'll have trouble understanding because their primary language is not english nor french (presuming you speak english only or as a first language). No offense of course.. I know in my case I usually have to say "pardon?" because I don't hear or understand what the person is saying.

Retentions Reps have always been very easy to understand (and least from my experience).

The direct line for Loyalty and Retention: 1-877-279-3100

[actng]

No worries.

2. It is possible to get unlimited Data on the EPP 17.30. I have Unlimited Data ($25 for it) on EPP17.30.. In store there's no way to get this, calling retentions you'll have to smooth talk them. I was turned down on this the first time I called, but I got a nice representative the second time I called and I managed to get it. It really comes down to the representative you get to be honest.



The $25 unlimited is not that special. they are offering it to first time customers as well, it's posted in this week's futureshop flyer.

The unsure part is whether you can get it with the $17.30 but i've been offered that myself but thought $55 for a cell phone bill is too much money for me.

[shahn2]

Just re-upped with Telus...

300 minutes
500 MB of data
100 LD minutes
Voicemail / CID
250 text

17.50 + 20 + SAF = 45.20 + tax

[porphyra]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

[Lancer2004]

The $25 unlimited is not that special. they are offering it to first time customers as well, it's posted in this week's futureshop flyer.

The unsure part is whether you can get it with the $17.30 but i've been offered that myself but thought $55 for a cell phone bill is too much money for me.

Well for starters $25 for Unlimited Data isn't always offered. It's not in the FutureShop flyer for this week (i know it was for the week before though). That was a promotion. And you can tell the people who pay $45/month for unlimited data that $25 is "not that special".

[spiralspirit]

what are the chances that if I wanted another cell phone line I could get them to clone my current plan? The reason I ask is because I have family members whose contracts finish with a different celco in a few months, but my loyalty plan is so awesome I'd like them to get it too.

[MeiserT]

Hmm..

Currently paying $54.90 per month for 150minutes, unlimited local telus cell to telus cell, unlimited nationwide, unlimited text/picture/video messages, Fav 5, voice mail 10, call waiting, call forwarding and a bunch of other things I don't use for what is included for what was called Spark 16 at the time.

Think I could get my plan for less? I am currently not on a contract.

[spiralspirit]

call loyalties and ask - you certainly can't lose for asking.

[uahmed]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

Did you sign a 3 year contract?

[cary1]

The CSR person I was speaking to today claims that Telus has been "re-aligning" their plans.
1. 90% of people don't use even 1gb of data, so both they (and Bell) are moving away from unlimited plans.
- my CSR was going to make me a "special deal" on a Storm at$25.00/month. What happened to the $15.00/month offers?
He did offer me unlimited web browsing on an LG DARE...

2. E-mail service has been deleted from their smartphone plans. Use web access to whatever.


I suspect something of a snow job, but would be interested to hear of any recent discussions or deals others have had.
Thanks,

P.S. I am a long term +10 year Telus customer (no retention bonuses available) and not on any contracts, but willing to resign.

[StoneColdWhat]

Anyway to get a smartphone without going on a data plan ?

[actng]

Anyway to get a smartphone without going on a data plan ?

official answer? No

[boyoflondon]

official answer? No

Wrong!

You can get a data device on a voice plan but you would have to buy it out!

I had it back in the day ;)

[sunwin]

This is what i got from Telus on a 2 yr:

350 Day time minutes,
100 LD minutes (Canada and US)
Unlimited incoming calls
150 text messages
CID, Vmmail 10, call waiting, conf calling
Evenings and weekends from 6 pm ($2 more if want 5pm)

taxes included $28.59 2 yrs contract.....

[HouseApe]

Line 1 (3 Year)
BB 8330 Free
400 mins
E/W @ 6
100 LD
Unl Incoming calls
250 txt
Unlt'd Personal Email & IM 15 (this is the old one that includes web)
CID
VM
$44.80 all in (SAF, 911, Tax)

Line 2 (3 Year)
LG8700 Free
300 mins
E/W @ 6
100 LD
Unl Incoming calls
250 txt
Web browsing (PCS)
CID
VM
$28.22 all in (SAF, 911, Tax)

Line 3 (3 Year)
LG 8700 Free
350 mins
E/W @ 6
100 LD
Unl Incoming calls
Web browsing (PCS)
CID
VM
$28.22 all in (SAF, 911, Tax)

Line 4 (3 Year just got this on May 6th 2009)
BB 8330 for $100
400 mins
E/W @ 5
100 LD
Unl Incoming calls
Unlt'd Email, IM & Web 25
CID
VM
$58.50 all in (SAF, 911, Tax)

Been with them from the BCTel Mobility days.

[cary1]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone

The CSR person I was speaking to today claims that Telus has been "re-aligning" their plans.
1. 90% of people don't use even 1gb of data, so both they (and Bell) are moving away from unlimited plans.
- my CSR was going to make me a "special deal" on a Storm at$25.00/month. What happened to the $15.00/month offers?
He did offer me unlimited web browsing on an LG DARE...

2. E-mail service has been deleted from their smartphone plans. Use web access to whatever.


I suspect something of a snow job, but would be interested to hear of any recent discussions or deals others have had.
Thanks,

P.S. I am a long term +10 year Telus customer (no retention bonuses available) and not on any contracts, but willing to resign.

[HouseApe]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone

Telus does not offer the $15 Unlt'd Data plan anymore. The best they can do is the Unlt'd $25. Those of us that have the $15 Unlt'd Data plan will get to keep it for life but you can not switch platforms (BB to WM or WM to BB)

You could ask for a recurring bill credit of $10 per month but its very unlikely you'll get it.

[boyoflondon]

Update to below:
My Telus CSR insisted that there is no company offering a $15.00/month unlimited data and e-mail plan. I insisted that there was and I was about to accept such an offer from MTS (Manitoba).
I will probably send a copy of my signed MTS contract into Telus together with my cancelled old phone

If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

[StoneColdWhat]

Wrong!

You can get a data device on a voice plan but you would have to buy it out!

I had it back in the day ;)

I thought about that, I could go on a data plan for $20 for the first month, then pay the $100 cancellation and get the phone for $120...

[noexistence]

Ok I have 5 months left on my contract so I gave Loyalty and Retention a call to see what they could offer me just up front without me feeding them any lines

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
25 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding

Options:
+$8 Unlimited Text
+$7 2500 Text
+$8 Web Browsing

So if I go $17.20 (SuperTalk 10) + $7 (2500 text) + 12% (tax) = $27.10

The unlimited evening & w/e is actually little worse than what I have (currently 6pm - 8am) but everything else is better. I'm wondering if I can squeeze a little better deal on the text messaging though considering I have to give up an hour/day on my unlimited calling time.

[noexistence]

Anyway to get a smartphone without going on a data plan ?

The person I talked to said the only Smartphone Telus offers without a data plan is the HTC Touch Dual 5310.

[StoneColdWhat]

The person I talked to said the only Smartphone Telus offers without a data plan is the HTC Touch Dual 5310.

Were they offering it to you for free on a 3 year term or did you still have to pay ?

[cary1]

Gee Londonboy.. I forgot that you were on the phone with me as I was talking to Telus L&R dept.
Too bad you missed the part where the Telus L&R rep said to me that if I could prove that MTS was offering $15/mo unlimited data & e-mail then they would match it.
Well, offer it MTS did. I have it, it's working and Telus isn't getting my business.


If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

Oh, and one more point, the purpose of these threads is to try to h-e-l-p others by sharing experience - which was precisely what I was doing as I explained how I got my data plan.

[fathobo231]

I currently have the 17.30 Plan with free caller id and was wondering if it would be easy to get like 250 texts and web browsing for the same price without a contract I got about a year left in my 3 year so anyone got this kind of plan without having to sign another contract?

[noexistence]

Were they offering it to you for free on a 3 year term or did you still have to pay ?

Sorry I don't know. We were just talking about smartphones and I asked her if it was possible to get one without a data plan and she said that was the only one. I never asked the price because I would want the HTC Pro but I don't want a data plan so we went back to talking about phone prices on a 1 or 2 year plan

[StoneColdWhat]

Prices on the phones look to be effective until June 1 according to the website, so should I be expecting new phones/lower prices ?

[noexistence]

Prices on the phones look to be effective until June 1 according to the website, so should I be expecting new phones/lower prices ?

I heard a rumor that new phones were coming out soon. I'm going to talk to my friend that is the manager of a Telus dealership this weekend and see what she says. I hope so because I need a new phone but nothing in their lineup really does it for me.

Closest thing is the LG GIG (but it's too similar to the Chocolate Flip which I have an don't like), the MotoRazr v9m which I heard the display will break if you breath on it, LG Keybo...which needs a bigger front display, the LG Voyager looks great (touch with a QWERTY) but the battery life is ridiculous, and the LG Dare has great features but I hate the idea of an all touch interface.

[StoneColdWhat]

I heard a rumor that new phones were coming out soon. I'm going to talk to my friend that is the manager of a Telus dealership this weekend and see what she says. I hope so because I need a new phone but nothing in their lineup really does it for me.

Closest thing is the LG GIG (but it's too similar to the Chocolate Flip which I have an don't like), the MotoRazr v9m which I heard the display will break if you breath on it, LG Keybo...which needs a bigger front display, the LG Voyager looks great (touch with a QWERTY) but the battery life is ridiculous, and the LG Dare has great features but I hate the idea of an all touch interface.

Thanks, do let me know what you hear. I just need a decent phone before accepting the $17.50 plan they offered.

[killoverme]

Just re-negotiated as well. Was originally under the 17.30 plan + $10 for CID, VM and messages etc (or whatever was not included).

Got (w/LG Dare)
250 Anytime minutes
75 LD minutes
CID, VM3, CW, CF
250 Text/MMS
Unlimited Web Browsing
Evening and Weekends from 5:00 pm

For $31 all-in (so 17.30 + $5 for some feature she couldn't throw in free). Not too shabby as I am not that heavy but I tend to use LD calls.

But I have a question: How do LD minutes and web browsing apply?

Is web browsing free anywhere in Canada?

And LD, does it only work to cover LD calls from my home area, or if I make receive calls anywhere in Canada, they first come off my LD minutes? I am new to these features.

Thanks.

Damn why isnt everyone with telus.... i just re-contracted my rogers =/

and got
350 mins
Caller ID
Voice Mail
Rogers to Rogers
Unlimited Text messaging
Weekend after 6

total 31.xx after tax.

I dont have web browsing either... which i wanted but they wouldnt budge....

In 3 years maybe i'll switch lol.

[Carebear]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

[Tha_Doggg]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

The phone they normally offer in the letter they send you is a basic one. If you negotiate for a better one and manage to get it, it will be in the system. Usually they just give you a certain amount off and you can go buy whatever phone you want.

[Carebear]

The phone they normally offer in the letter they send you is a basic one. If you negotiate for a better one and manage to get it, it will be in the system. Usually they just give you a certain amount off and you can go buy whatever phone you want.

Great. Thanks for the clarification, The_Doggg. I've been with Telus for 10 years now, and you'd think I would have this all figured out.

[pureenergon]

If you negotiate a new plan with added bonuses, and get them to give you a better phone than would normally be offered, does Telus send you a new letter that you bring in to the store to redeem or renew your contract? Just wondering as my contract expires in another two months, and I want to negotiate for Telus to add unlimited text messaging and Web browsing to my $17.30 plan. Thanks in advance!

you go into the telus dealership and you get the recontracting work done there. Whatever handset discount you negotiated. sometimes you get the normal pricing on 1,2,3 yr terms, sometimes you get addition discount.

for example they gave me the pearl free on a 3 yr back last may08.
my gf had to pay 99$ for hers. depends on your acct history and VALUE to them eheh.

i'm suprised that dude from rogers who flamed a competitors thread got a pretty good offer. OFC mine is better... :lol:

but its hit and miss and how your conversation goes with the retentions rep. and as i said your tenure and value to TM..

i had a friend who recently recieved an offer but it was crazy stupid. 70+ with data plan. gonna try and help her out.



best of luck all!

[Moreirinho]

4 months left on a 2 year EPP plan which gave me

200 daytime minutes
Unlimited night and weekend @ 6
Voicemail 3, Call Waiting, Conference

for $17.30/month + SAF + 911 + Tax

Gave retentions a call the other day. I told them I was reviewing my options for when my contract ended in 4 months, and that after visiting Rogers they would add on unlimited txting and CID for free to what i was currently paying with Telus

Telus matched this, no questions asked. I'm also going with a HUP and gonna grab the samsung instinct

200 daytime minutes
Unlimited Night and Weekend @ 6
Voicemail3/CW/Conference
CID
Unlimited txting
------------------------------------------
$17.30 + SAF + 911 + tax


Very happy with this

[Emoe]

first call and i was offered (14 months left in 3 year contract)

200$ off smartphone
600 anytime shareable
500mb
e/w 9
voice mail 3
caller id

they just wouldn't budge on waiving the SAF -.-


35$/mo +saf +unlimited texting for 8$

thoughts? kinda noob here

[MacManDealin]

So I reviewed my bill last month and I noticed my plan got better.

What I signed up for (on a 1yr) was:

Venus for $50
250 daytime min
Free E&W @ 5pm
150 LD min
500 Text
My 5
Telus to Telus
VM10/Call ID/Conf/Call Wait
SAF + 911 + Taxes
Total - 27.10 / month

I reviewed my bill and noticed an error in my favor. They are now giving me this for only 20.05/month

[SwiZz]

If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.

I actually got $15 Unlimited Data with my HTC Touch Diamond back in August 2008. I think it was a limited time promotional offer then.

[flashstorm]

is mentionning that I'd like to switch to Koodo help any? I understand they're the same company so would I still have leverage?

[Myopic]

I just called and they said they couldnt offer 17.30 EPP because it doesnt exist anymore. Was she BSing or did I run out of luck? I have about 11 months left and was asking for Samsung Omnia and Lg Dare for free (Rejected). Was I asking for too much (approx $180 value) or not trying hard enough?

Currently on a share 20 plan (3yr) with a family member with:
250 Anytime minutes (Shared)
Unlimted Mobile to Mobile
CD, VM10, CW, CF
Unlimited Text/MMS
Free E/W after 6 pm
Total comes to $20+ 20+ SAF+911+Tax = around $55

[oratihsus]

I just called Telus....having a year left on my contract....and they offer

200 anytime minutes
E & W starting @ 6 pm
100 long distance
250 text messages
Telus to Telus (locally, not sure if there's higher level of Telus to Telus)
CID/voicemail

$27 per month after tax and system access fee. Is that good?

[bhavinuwo]

I just called Telus....having a year left on my contract....and they offer

200 anytime minutes
E & W starting @ 6 pm
100 long distance
250 text messages
Telus to Telus (locally, not sure if there's higher level of Telus to Telus)
CID/voicemail

$27 per month after tax and system access fee. Is that good?

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

[sneek]

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

<3 SuperTalk 10!

I called in for a friend and he got unlim text, 50 bonus minutes, unlim web browsing and in network calling. He was paying over 70 for 6 years though!

[ilovepipi]

my telus contract will end Feb,2010. so what should i do then i can get some good deal from telus ? coz now everymonth I pay over $100 for the phone bill.....:(

[boyoflondon]

I actually got $15 Unlimited Data with my HTC Touch Diamond back in August 2008. I think it was a limited time promotional offer then.

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D

[HouseApe]

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D

It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.

[Sunny324]

I just called and they said they couldnt offer 17.30 EPP because it doesnt exist anymore. Was she BSing or did I run out of luck?

I actually think you're out of luck...I renegotiated my phone plan to the $17.30 one a month ago. Then 2 weeks ago, I was talking to a telus rep and she was really surprised I got it, she said that plan won't be offered anymore.

[Emoe]

called back today and said I wanted a better plan to hold me over until the new network and had a pretty good run.

old:
share15 + share20 = 35$ +SAF + 911 + taxes
amounted to like a total of 150min shared = /

new:
300 min shared
e/w starting at 6 on both
unlimited text on both
voice mail 10 on both
caller id on both

same price

[StoneColdWhat]

Hi there, first post and long time reader. I think thats a good plan if you still have one year on your contract. This is what i got from Telus for my mom. My mom's contract expired in August last year and we didn't even call them, so we continued paying it until last week. That means the plan my mom was on lasted 3.5 years. A few days I just called them up (first time ever) and gave me a new plan after saying I was going to change to my dad's union plan with another SP. You would not believe what they gave me and as a result I signed on another two years.


250 Anytime Minutes
6 pm Eve/Weekends
250 Text Messages
100 CD Long Distance
Caller ID
Voicemail 10
Conference Calling/Call Waiting


$10 + SAF + 911 + tax = exactly $20 a month!!!!!! I was so thrilled I left a nice customer feedback LOL! My friends could not believe it but hey, I guess when you over paid for 3.5 years, threatening to switch, not getting a new phone during the time and not even calling them during the contract....it kind of paid off!

$10 a month huh

[bhavinuwo]

is mentionning that I'd like to switch to Koodo help any? I understand they're the same company so would I still have leverage?

No! Mention you are switching to Fido or Solo Bell, they have the exact same plans as Koodo. If you say you are switching to Koodo they won't care because they are not losing a customer. The idea is to make them feel that you are going. Simple tips (correct me if I am wrong or add more)


Call at night and weekends. Less experienced people are working those shifts. They also tend to be nicer. Once the CSR says sir, they will not give you much. If they say your first name you are in luck. Thats what my friends and I noticed.
When they say hi how are you, ask them how are you back or even ask them how are you even when they don't ask first. Sets a nice mood.
Say you are switching to bell or fido because of a certain plan. Then you say I really want to stay with telus, can you match it or do better. Thats when the negociating starts.
DO NOT SAY RETENTION or SUPER TALK OR ANYTHING that gives you prior knowledge of cheaper plans when calling them, pretend you don't know anything.

[boyoflondon]

It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.
:confused:


Exactly what I said through my previous posts ;)

[coolwarm]

Usually can I get a free phone with around $30/month (SAF and tax included) with the usual stuff (250mins, CID, VM, Weekend at 6pm)?

[bhavinuwo]

Usually can I get a free phone with around $30/month (SAF and tax included) with the usual stuff (250mins, CID, VM, Weekend at 6pm)?

You can get that for $20 and a free phone, mind you the phone is free when you resign the contract (depends on the phone).

[HouseApe]

Yes ... it was a limited time promo last summer and ONLY on HTC Diamond ... not valid on any other phone and you still couldn't call in and ask for it. :D

It was offerd for all smartphones in Nov/07 - Feb/08 and then Only on the Diamond until Aug or Sept/08 ??? But it's totaly gone now. The only way to get it is to take over someones account that has it.

L&R does have a $25 version at their disposal.


:confused:


Exactly what I said through my previous posts ;)

Not exactly what you said...you were only talking about the HTC Diamond thats why I posted...for clarification

[noexistence]

Thanks, do let me know what you hear. I just need a decent phone before accepting the $17.50 plan they offered.

Finally got to speak with my friend. "Yep they are shooting for June although I think that may be delayed..just a hunch :) " That's all she had to say...so I guess we'll see shortly but new handsets are on the way. :D

[StoneColdWhat]

Finally got to speak with my friend. "Yep they are shooting for June although I think that may be delayed..just a hunch :) " That's all she had to say...so I guess we'll see shortly but new handsets are on the way. :D

I'm anticipating June 1st since thats the last date to accept their current phone deals on the site.

[FerrisB]

Got this for my GF. Cut her bill almost in half and got some LD mins and unlimited incoming added. She was happy :)
Had to agree to a 1 year.

250mins
75mins LD
unlimited incoming
Eve/Wknds 5pm
vmail 10, call display, unlimited web browser
250 outgoing text, unlimited in


$35 +tax including 911 and sys access.

Is that ok? Seems some people did better.

[boyoflondon]

Not exactly what you said...you were only talking about the HTC Diamond thats why I posted...for clarification

:confused::confused:



If you knew anything, you'd know that unlimited $15 data stopped being offered on Feb 04/08 and there is no way to get it after that period, no matter how much you try or threaten.


If really want to quote, quote everything :)
In any case ... does it really matter?

[NewCougar]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)

[boyoflondon]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)


Wait for the Tour ... you'll thank me for it! :)

[SPACEMANRICK]

Just got this deal from Telus...

I still got 9 months left of my 4 year contract. I renewed early, and got a $50 bill credit on my account. Here is my package:

Phone Package:
200 Any time minutes
CID, CW, VM3, Ultd Evng&WkEd 5pm, & Ultd Txt
$17.50

Data Package:
Ultd email & internet $25

So, everything, with SAF & 911 will be $50.20/mon. Now I gotta run out & get the Storm! =)

How much are they selling you the Storm for?

[noexistence]

I'm anticipating June 1st since thats the last date to accept their current phone deals on the site.

I see they are offering the Samsung R540, LG VX5500, and Moto VE465. All look rather lack luster.

[noexistence]

Ok I have 5 months left on my contract so I gave Loyalty and Retention a call to see what they could offer me just up front without me feeding them any lines

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
25 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding

Options:
+$8 Unlimited Text
+$7 2500 Text
+$8 Web Browsing

So if I go $17.20 (SuperTalk 10) + $7 (2500 text) + 12% (tax) = $27.10

The unlimited evening & w/e is actually little worse than what I have (currently 6pm - 8am) but everything else is better. I'm wondering if I can squeeze a little better deal on the text messaging though considering I have to give up an hour/day on my unlimited calling time.

Ok on my second call I got the following:

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
75 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding
Unlimited Text
Telus-2-Telus

Options:

+$2 5pm calling
+$8 Web Browsing
+$10 My 5
+$10 Unlimited Incoming
+$15 Unlimited Email & IM
+$25 Unlimited Email, IM, & Data

I don't think I'm going to be able to milk this thing for anymore than it is but I'm going to call Rogers and my local Telcom and see if they can counter offer.

[StoneColdWhat]

I see they are offering the Samsung R540, LG VX5500, and Moto VE465. All look rather lack luster.

Yeah those phones look so old and the features are horrible, waited for nothing :mad:

Ok on my second call I got the following:

Super Talk 10
$10 + SAF + 911 = $17.20

350 Anytime
Unlimited Evening and Weekends (6pm - 7am)
75 Long Distance
Caller ID/Vmail10/Call Waiting/Conference Call/Call Forwarding
Unlimited Text
Telus-2-Telus

Options:

+$2 5pm calling
+$8 Web Browsing
+$10 My 5
+$10 Unlimited Incoming
+$15 Unlimited Email & IM
+$25 Unlimited Email, IM, & Data

I don't think I'm going to be able to milk this thing for anymore than it is but I'm going to call Rogers and my local Telcom and see if they can counter offer.

How do you get the super 10 ?

[lionheart222]

Yeah those phones look so old and the features are horrible, waited for nothing :mad:



How do you get the super 10 ?

He lives in Winnepeg.

I tried getting Telus to match the following from bell which was
17.25$ base
200 min
unlim. eve and weekend
CID/VM etc
unlimited text
PER SECOND BILLING
a discounted SAF fee


The best they could do was offer me unlimited text, 200min,CID/VM etc, and unlimited eve weekend.
Said no way to the per second billing and the discounted SAF fee...bummer

[StoneColdWhat]

He lives in Winnepeg.

I tried getting Telus to match the following from bell which was
17.25$ base
200 min
unlim. eve and weekend
CID/VM etc
unlimited text
PER SECOND BILLING
a discounted SAF fee


The best they could do was offer me unlimited text, 200min,CID/VM etc, and unlimited eve weekend.
Said no way to the per second billing and the discounted SAF fee...bummer

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

[lionheart222]

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

Because he lives in Manitoba...correct me if im wrong but the super 10 is very easy to there because of the low telus users and competition.

I called back and actually was able to get the super talk 10, but they made me pay for 2500 text(10$)..but I'm prolly gonna change it to 250 text for 5$. Can anyone give me any suggestions on getting the 250 for free?

Anyways this is the plan:
supertalk 10
250 min
CID
VM 10/call waiting etc
unlim. eve and weekends
2500 texts-10$

[lionheart222]

Just called back again haha..got a plan that I thoguht was really really good.
I mentioned that previously I had 2500 text for $10. But realistically I won't be using 2500 text, so I asked them to get me 250 text for 5$,but I also had a feature that was 50 bonus min for 5$, so i basically asked the rep to subsitute the 250 text for the 50 bonus min.
So my plan in the end is:
Super Talk 10
200min
unlim eve. and weekends
Free CID, VM10
free 250 text

The exact same plan I had last year with the EPP17.30, but now my monthly bill is 7.30$ less!

Only signed on for a 1 year contract though..I figure by this time next year, the HSPA network will be in full force and there will be much better plans then.

[mcaj]

My 3-yr telus contract will be expiring in a month. I'm still using the Motoral RAZR V3 I got 3 yrs ago and its total crap now.

I want to remain contract-free because I want to see how things will play out in coming months with Telus going HSPA by early 2010 and new carriers coming in (Globalive, Shaw). So, I was wondering what kind of phones can I get without getting into a new contract? And I don't want to fork out more than $100.

[StoneColdWhat]

When are the new providers suppose to be coming in ?

[noexistence]

and new carriers coming in (Globalive, Shaw).

Are you sure Shaw is coming in? I heard Jim Shaw purchased all those wireless frequencies as an investment and is going to sit on them until his are the only ones left unused. Then he'll simply sell them at a tidy profit to the highest bidder.

[noexistence]

Yeah I got the same offer as you :mad: What does being in winnipeg have to do with the super 10 ?

Ya they are *very* aggressive here because Telus does not have a very large customer base and I think are even struggling to keep what they have. Hell if it wasn't for what they are offering me I was planning on switching to an MTS (Manitoba Telecom Services) plan because no one here can touch MTS's cellular coverage in this province.

[SwiZz]

My 3-yr telus contract will be expiring in a month. I'm still using the Motoral RAZR V3 I got 3 yrs ago and its total crap now.

I want to remain contract-free because I want to see how things will play out in coming months with Telus going HSPA by early 2010 and new carriers coming in (Globalive, Shaw). So, I was wondering what kind of phones can I get without getting into a new contract? And I don't want to fork out more than $100.

I'd say most likely since you want to spend under $100 without signing a contract, is to look for a used phone on buy/sell/trade forums or call telus and ask if they sell any refurbished phones. And it should last you for a while...but for under $100, I wouldn't expect an awesome phone.

[hightech]

My current retention plan (on 1 year)

Unlimited incoming calls
Unlimited evenings and weekends at 6 PM
Unlimited txt messages
300 daytime minutes
call waiting
call conferencing
call forwarding
voice mail 10
caller id
25 min LD a month
Motorola W385 phone for free ($180 value)

All this for $20 + SAF + 911 + taxes ($30 a month)

I think this is a good deal.

[belcan15]

talked to a rep this afternoon ( 2nd time calling in), this is what i got offered

Plan:
EPP 17.30
- 300 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 100 Long Distance Minutes
- My 5 Fav Nation Wide
-$8 credit for 6 months ( because i complained about the phone transfer fee)

$37.29/month Tax IN

Thinking of picking up LG dare on 2 yrs contract. Any opinions?

Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

[slotscanada]

Sounds like a great plan, I called this evening and spoke to a guy though and he told me the EPP plan no longer exists....

Tried to give me a 2 yr contract for 2 phones for like $77 /mo

And NOT all the features you had!!

Geez.




Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

[StoneColdWhat]

With the new providers supposedly coming in, I'm still debating if I should except the $17.50 offer of 250 mins, 250 txt, unlimited @ 6 and free VM + CD.

[comma]

One operator gave me a $100 credit months ago because he thought I'd be able to use an htc with pay and talk. I was nice too and didn't blame him for his mistake. So I've been using the $90 credit left for a month-to-month supertalk 15 for 3 mths.. It's called supertalk 15 but my bill is about $27-29 almost $30 a month..

Yesterday I received my bill and my balance is only -$6 left. So I called telus today and said I want to cancel my account. I wanted to get the supertalk 10 but if I didn't get it, it doesn't really matter either just cancel the account.

The operator asked me why and I explained that I might want to move to Fido because they have a plan for under $20 (the 50 minutes one) without saf etc etc.. And I said I have a friend who has a supertalk 10 (I know this is a stupid approach but my english is not fluent, and I can't make up any plan from other competitor)

Well, at last he gave me the supertalk 10 but I don't know if he'll really match the fido plan which is 50 minutes..

[Sunny324]

Is anyone else kind of disappointed with the handset lineup right now?

I've been watching like a hawk for the last two months since my contract is almost up. I've been waiting in the hopes that some nice phones would come out, but so far everything is ugly and unappealing. I'd be closest to getting an LG Dare...but I don't want to pay $100 on 3 year plan (it's $50 IF you sign up for the package 20 stuff, but I don't want to do that)

Whereas I go to Roger's website, and it feels like they have way more selection.

Maybe I'll just have to hang in for another couple months and more will come...

[Stetson717]

I'm looking for some help. I'm currently have 3 phones under my name, all out of contract and all on the 17.30 employee plan.

On my personal phone, i have:

17.30
250 mins
VM7
Caller ID
$7 2500 texts
$2 5pm.

I just bought a blackberry storm so I want to add data to my account. What are my best options when asking for a deal through L&R. I don't want to sign a contract as I'm waiting for HSPA to launch. Any help would be greatly appreciated it. thanks.

[tep]

I'm just waiting, ever so patiently, for Telus to bring the Palm Pre. I currently have the blackberry unlimited data plan and my curve can hardly make much use of all that data.

[rlav81]

I'm just waiting, ever so patiently, for Telus to bring the Palm Pre. I currently have the blackberry unlimited data plan and my curve can hardly make much use of all that data.

Be careful when switching to the Pre, as I know of a few people who had the Blackberry Unlimited Data plan (the $15 one...) and they have been told it is specifically a Blackberry ONLY plan...If you try to switch to a Palm or Windows Mobile phone, you lose the unlimited data....

[noexistence]

Is anyone else kind of disappointed with the handset lineup right now?

Oh I know it's just crap. The only two phones I like are the Keybo or the Voyager but the Keybo kind of looks stupid and the specs on the Voyager shows it has terrible battery life. If I *had* to choose today I would probably just take the Keybo because I don't like an all touch interface like the Dare.

[SwiZz]

FYI for those of you looking to resign, if you are looking for a data device, wait until June 22nd when a new blackberry, the Blackberry Tour 9630 will be released:

More info here:
http://www.redflagdeals.com/forums/showthread.php?t=745109

http://images.crackberry.com/files/kevin/rr/blackberryniagara9630.jpg

[misterchill]

Hey does anyone know how I should go about replacing my phone that just died?

My razr fell in the water and is toast, so now I want to get a Samsung Omnia, which is currently around $130 on a three year plan.

I have 1 year left on my current 3-year contract. (family plan with my wife's phone)

I'd love to be able to get the Omnia at that price, and maybe also take advantage of the giveaways that FS and BB are throwing in to sweeten the deal.

[zango]

Talked to a REP this afternoon. Here is my updated plan w/o a contract

EPP 17.30
- 200 Daytime Minutes
- Unlimited Evenings/Weekends Starting at 6pm
- Unlimited Web browsing
- Unlimited Text Messaging
- Voicemail 25
- Caller Display
- 300 Long Distance Minutes
- My 5 Fav Local
-$8 credit for 6 months ( because i complained about the phone transfer fee)

-50% off my plan for 3 months


This months bill $20

how did you manage such a good deal?

id be happy to get:

350 anytime
CID + VM
Evngs/Wknds after 6
My 5 Nation
Unlimited Text

and pay like $45 everything in.

anyone think its possible? ive been with telus 2 years and have 1 year left on my contract...

[Marcus Mensrea]

Ahh being a Manitoban is great. I need to thank MTS for having wicked plans that make other companies cry to keep my business.

After getting a $200 phone bill this month after not realizing that my L&R plan had run out in April I got on with another L&R rep who was completely disinterested in giving me anything other than IF I signed up for another year contract that I could get the same stuff I already had. I know a lot of people have gotten $45ish data/voice plans... so I was ticked.

Talked to MTS and as an existing customer they offered me a wicked deal to switch basically unlimited everything for $45 taxes in.

Called back to Telus to cancel my plan, explained the rude L&R employee, explained what MTS is offering... this is now my plan:

Blackberry Curve which I own off contract now-

Super Talk 10 ($10)
250 Anytime minutes
Unlimited evenings and weekends at 6pm
Voicemail 10

Blackberry data ($25)
Unlimited email, web, and instant messaging

L&R Special (Free stuff)
Call display
Call forwarding
Unlimited Text
Unlimited Incoming
Fave 5 Canada wide
50 Anytime minutes (total 300 minutes)

With SAF and Taxes = $47.82/month

I think I did well coming down from upper $80/month

We'll see how much better I can do in a year... maybe I'll upgrade from my curve by then. I'm sure they'll have something even better than a Storm by then. :)

[StoneColdWhat]

Hey does anyone know how I should go about replacing my phone that just died?

My razr fell in the water and is toast, so now I want to get a Samsung Omnia, which is currently around $130 on a three year plan.

I have 1 year left on my current 3-year contract. (family plan with my wife's phone)

I'd love to be able to get the Omnia at that price, and maybe also take advantage of the giveaways that FS and BB are throwing in to sweeten the deal.

You can go into FS/BB to get a telus phone if they offer you telus offers you a retention package ? Didnt know that..

[Sunny324]

Oh I know it's just crap. The only two phones I like are the Keybo or the Voyager but the Keybo kind of looks stupid and the specs on the Voyager shows it has terrible battery life. If I *had* to choose today I would probably just take the Keybo because I don't like an all touch interface like the Dare.

Yeah, the voyager seemed pretty cool, but the bad battery life is a huge turnoff. The keybo seemed ok...but I'd like it if there was a bigger display on the front of the phone.

Ok, so for some of their phones they are offering the 3 yr contract price for $50 ONLY if you sign up for a package 20 deal...has anyone gotten around it? I don't want to sign up for an extra $20 a month, and I don't want to pay the extra $50 if I don't.

[noexistence]

Super Talk 10 ($10)
250 Anytime minutes
Unlimited evenings and weekends at 6pm
Voicemail 10

Blackberry data ($25)
Unlimited email, web, and instant messaging

L&R Special (Free stuff)
Call display
Call forwarding
Unlimited Text
Unlimited Incoming
Fave 5 Canada wide
50 Anytime minutes (total 300 minutes)

With SAF and Taxes = $47.82/month


Those are the two I still want but I'm not sure how to sucker...errr...convince them to give me.

What did MTS offer on a voice plan? Maybe I can BS my way through it if I have something that MTS actually offered.

[rgx007]

I'm currently on SaskTel and am considering switching to Telus or Rogers. Any suggestions on how to get the best deal? Also, what does the Unlimited Incoming you mention mean? First minute incoming free or all incoming free?

[neha007]

Well I ended up not switching to monthly plan when I was thinking about it earlier.

But now it seems I talk more on my cell then before, and it seems worth switching from pay as you go.
I am looking for a plan for under $40, that includes evenings and weekend+unlim incoming+caller id/voice mail+text

I already have an offer on my telus account that includes caller id+voice mail

Now how should I go about getting a good plan? I have looked into fido and koodo and it appears that both companies have what I am looking for without a system access fee and both cost $42 for the plans

Edit- Been a telus costumer on pay as you go for over 5 yrs

[StoneColdWhat]

I wonder if theres any way those guys at FS will let me buy the Omina without a data plan.. too bad Ronney isn't here.

[noexistence]

I'm currently on SaskTel and am considering switching to Telus or Rogers. Any suggestions on how to get the best deal? Also, what does the Unlimited Incoming you mention mean? First minute incoming free or all incoming free?

From what they explained to me Unlimited Incoming means Unlimited Incoming Local Calls. For example:

I live in Winnipeg, so any call considered *not* long distance that calls me would be free, regardless of the time of day. So if someone from Winnipeg or Stonewall calls me during the day it's free, but if someone from Thompson calls me, it goes against my daytime minutes.

Clear as mud?

[noexistence]

Edit- Been a telus costumer on pay as you go for over 5 yrs

Call the Loyalty and Retention number and see what they offer you. Telus considers anyone that has been with them over 6 month a "Long Term Customer" (which still makes me laugh). If I read correctly though you have been under your dad's name over the past 5 years. Maybe call them, explain that you have been a client for over 5 years but under your father's account and you would like to get a good monthly plan but under you own name (if you want that but it would be good to get a reputation under your name).

Post up what they offer. :)

[noexistence]

I wonder if theres any way those guys at FS will let me buy the Omina without a data plan.. too bad Ronney isn't here.

Slim to None and Slim just left town. I already told you Telus only lets the HTC Touch go without a Dataplan.

But if you really want a Smart Phone (I know I do) the rep I talked to said it is mandatory to go on a Dataplan for a minimum of 1 year. After that you can cancel it and use the Smart Phone with just a voice.

She did say this is not recommended doing with a Blackberry because RIM sends constant updates to the phone, dataplan or not, and you *will* pay data charges for those updates ($$$). So basically it is never recommended to get a Blackberry without a dataplan unless you have more money than brains :P

[neha007]

If I read correctly though you have been under your dad's name over the past 5 years. Maybe call them, explain that you have been a client for over 5 years but under your father's account and you would like to get a good monthly plan but under you own name (if you want that but it would be good to get a reputation under your name).

Post up what they offer. :)

I actually ended up getting the phone put into my name a few months ago, and they didn't change any of the data on how long I have been a client. So it still shows up as 5 years lol.
So don't think it will be a problem to ring them up now.

Will give them a call tomorrow or so and see what they say, can anyone give me the retention dep. phone number please :)

[RayzorC]

I actually ended up getting the phone put into my name a few months ago, and they didn't change any of the data on how long I have been a client. So it still shows up as 5 years lol.
So don't think it will be a problem to ring them up now.

Will give them a call tomorrow or so and see what they say, can anyone give me the retention dep. phone number please :)

Called Telus this afternoon - they told me switching from Pay and talk to a monthly plan earns me:
$150 credit
OR
getting a phone at the 3yr pricing point

Any contract I sign, I'd also get free Caller ID for the length of the contract, and unlimited incoming calls for the 1st 3 months.

Only Warm. Really can't justify the $6.95 Systems Access Fee, especially when I'm used to paying just $10/month for my pay and talk account.

[neha007]

Called Telus this afternoon - they told me switching from Pay and talk to a monthly plan earns me:
$150 credit
OR
getting a phone at the 3yr pricing point

Any contract I sign, I'd also get free Caller ID for the length of the contract, and unlimited incoming calls for the 1st 3 months.

Only Warm. Really can't justify the $6.95 Systems Access Fee, especially when I'm used to paying just $10/month for my pay and talk account.

That offer is just the basic that is offered regardless for pay and talk from what I know.
Have the same offer posted on my account along with a few others, like with 2yr contract and such.
Think it is better to call the loyalty dep. and check for a deal on a monthly plan....

[SoGood]

does anybody here have the 17.30 plan with data plan?
if so, how much do you pay per month with everything in?

i'm currently on the 17.30 plan with the pearl, but with no data....and last month i racked up some pretty hefty charges through instant messaging, even though i haven't been charged until last month, so i'm thinking of adding the cheapest data plan possible....

help is appreciated :D

[jindy]

does anybody here have the 17.30 plan with data plan?
if so, how much do you pay per month with everything in?

i'm currently on the 17.30 plan with the pearl, but with no data....and last month i racked up some pretty hefty charges through instant messaging, even though i haven't been charged until last month, so i'm thinking of adding the cheapest data plan possible....

help is appreciated :D

I have the 17.30 w/ data plan I have the $30 unlimited web/email/BBM which I got for $15 when they were doing data promo

My bill is usually around $40

[applecheeks]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

[boyoflondon]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

Did you even bother reading the thread?

TLUS L&R - 1-877-279-3100


As for your mom ... if you want her out of the contract, you would need to pay the penalty. They will not let her go on P&T w/o paying.

[Aware]

What is the number to call to get to the retention hotline (if there even is one?)

I have been a client of Telus for the last four years (under my mom's name) and we're currently under a share plan. The bill totals to about $110+ a month and I think that's a ridiciulous amount to pay. I have a blackberry (200 mins, My 5 NATIONAL, unlim. text, caller ID, voice mail, 500mb browsing etc) and my mom just has a normal LG phone. She barely uses 10 minutes a month and it's SO STUPID in my opinion. Point is... she lost her phone this weekend and I'm thinking of switching her to pay as you go, and leaving me with a better plan.

How can I talk Telus into giving me a better deal? And will they let me switch my mom to Prepaid even though we're on a 3 year contract? (less than two years remaining)

Any help is GREATLY appreciated.

Another option if you can't break contract is to buy a prepaid phone and activate it yourself through telusmobility.com.

[DavidN]

Another option if you can't break contract is to buy a prepaid phone and activate it yourself through telusmobility.com.

But then wouldn't he have to pay for the prepaid as well as still pay for the contract phone? Contract phone only goes away once contract expires, or if he can break out of it.

[Aware]

But then wouldn't he have to pay for the prepaid as well as still pay for the contract phone? Contract phone only goes away once contract expires, or if he can break out of it.

Yes he would have to pay for the prepaid phone himself to replace his mom's phone and use it towards the contract. If he breaks out of the contract then there is the termination fee. This is why the cell companies want you to sign a contract and give you the free phone in the first place.

[pato17]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

[SoGood]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

thats not too bad, except for the e/w @ 9
i basically have the same except 250 mins and e/w @ 6 and VM3

i'd keep calling and try your luck with another CSR... but doubtful that you'll get both unlimited incoming and e/w @ 6 as well as a free phone unless you sign 3yr contract.

[Seks]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

Prior to Jan, I had

250 anytime min
ultd local incoming
ultd evenings/weekends @ 6
ultd text
100 cdn ld min
vm3
cid

all for $20 plus fees.

No reason why you can't get that either.

[actng]

How do you guys do it? Maybe I just suck at negotiating...

I've been a Telus client for 5 years and spoke to a rep about terminating my account with them. My plan is currently:

200 anytime min.
unlimited e/w @ 9
unlimited text
voice mail 10
caller ID

for $20+SAF+tax = ~$31

I requested for them to add free unlimited incoming and e/w @ 6 and a free phone (mentioned the LG dare) if I signed another contract, but they wouldn't budge.

What do you guys think?

I'm paying ~$35 for 200 min unlimited e/w at 6 unlimited txt, voicemail 10, caller id, unlimited incoming.

[pato17]

thats not too bad, except for the e/w @ 9
i basically have the same except 250 mins and e/w @ 6 and VM3

i'd keep calling and try your luck with another CSR... but doubtful that you'll get both unlimited incoming and e/w @ 6 as well as a free phone unless you sign 3yr contract.

I tried twice today...I'll try again near my contract exp date and suggest that I'm willing to go 3 yrs if I get these features. However, the only thing I pushed for today was the e/w @ 6 and the rep was very firm.

But, don't these reps make notes? I feel like I'd just get the same response from someone else. I think I'm too much of a pushover :/

[cashinstinct]

in March I got: $17.50 + SAF + 911 + 5$ extra for My5 Local, total ~$34 for 200 min, unlimited e/w at 6, , voicemail 3, caller id, unlimited incoming and my5 local.

One year contract, was Pay&Talk before, did pay $100 for HTC Touch Dual.

I think you can ask unlimited e/w at 6 for sure, I am surprised you did not get it...

[Bazooka Joe]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

[boyoflondon]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

Thats a pretty good price. I would take it!

[applecheeks]

Anyone get a good deal on a plan that includes My5 NATIONAL and a blackberry data plan?
That's basically all I need + caller ID and voicemail, but I'm paying $77/month for this sh*t.

[Sunny324]

Oooooh...rumor (if you click on the article and go to the thread, they say it's been confirmed). Telus to get iphone in October!!

http://http://www.boygeniusreport.com/2009/06/24/telus-rumored-to-be-getting-the-iphone-in-october/

Interesting....:cheesygri

[zango]

yeah, maybe, once they get their HSPA network they COULD get the iPhone, but it does depend on if Rogers has an exclusivity deal or not...

but once Telus's HSPA network is up, you can always buy an iPhone and then unlock it to use on Telus...

hopefully this happens soon, then I can stay on Telus and next year when my 3 years is up negotiate a sweet deal with the iPhone.

[Sunny324]

yeah, maybe, once they get their HSPA network they COULD get the iPhone, but it does depend on if Rogers has an exclusivity deal or not...

but once Telus's HSPA network is up, you can always buy an iPhone and then unlock it to use on Telus...

hopefully this happens soon, then I can stay on Telus and next year when my 3 years is up negotiate a sweet deal with the iPhone.

=D I've confirmed the rumor - friend's company had a presentation from Bell...and they said Bell/Telus were upgrading their networks to allow for iphones in the fall. =D

[WolfDV]

=D I've confirmed the rumor - friend's company had a presentation from Bell...and they said Bell/Telus were upgrading their networks to allow for iphones in the fall. =D

well they are both in the progress of adding hspa capabilities to their exisitng cdma infrastructure.. the question now is will bell and telus be able to sell iphones aswell, or will rogers retain exclusivity?

regardless, this fall/spring next yr will be very interesting

[IntrepidRT]

well they are both in the progress of adding hspa capabilities to their exisitng cdma infrastructure.. the question now is will bell and telus be able to sell iphones aswell, or will rogers retain exclusivity?

regardless, this fall/spring next yr will be very interesting
I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

[DaHonga]

Well, on July 15th, you can get the Blackberry Tour, which is the newest Blackberry out there on the market. It's better than the Bold in every aspect except it doesn't have WiFi...

[Boardman]

Any thoughts on this plan? $50/month +SAF+911

250 anytime min.
unlimited e/w @ 5
unlimited text
unlimited incoming
voice mail 3
caller ID/call waiting/call forward/conference call
unlimited data (email/web/streaming/message)

No contract

It's the best I've been able to negotiate so far, and it's good for 90 days which should be long enough for the HTC Touch Pro 2 to hit the shelves (fingers crossed)

Is this plan for a BB or all other data devices. I'm thinkin' it might be all other as you mention the TP2 but I want to be sure. I'm looking to negotiate a BB plan as my contact is up. Thx

[WolfDV]

I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

then get the new Blackberry 9630 Tour, when released right away.. i personally think its better than the bold (smaller, better keyboard, nice looks, similar screen/interface)

[sttryffe]

I just got a plan today (6 month left on a 3 year contract) that I'm quite happy with...thanks to all the great RFD people on this site! Here's the plan...

250 Daytime min.
Unlimited incoming
6pm e/w
CD/VM 10/Unlimited Text
$27.70

Loyalty Data Plan
$25

Total $52.70

I'm very happy with this.....Thanks again everyone!!!!!!!!!!!!!!!

[a in yul]

did u resign, what is the loyalty data plan comprised of?

and a new phone too?

[sttryffe]

did u resign, what is the loyalty data plan comprised of?

and a new phone too?

No...I just got the plan changed. The loyalty data plan is basically unlimited data, email, messaging etc.....people usually get it at $30 from my understanding...but the rep took 5 bucks of...and called the "loyalty data plan". Works for me!

[CailinBlue]

Does telus offer these type of deals to pay & talk clients if you want to sign up?

[a in yul]

No...I just got the plan changed. The loyalty data plan is basically unlimited data, email, messaging etc.....people usually get it at $30 from my understanding...but the rep took 5 bucks of...and called the "loyalty data plan". Works for me!

so this is the same as the old 15$ data plan, right?

[yayaya]

I'll pass on the iPhone, what I'm REALLY interested in is a Bold!

I'll pass on the Bold........what I am really interested in is the "Tour" !!

:cheesygri

[sttryffe]

so this is the same as the old 15$ data plan, right?

I believe the rep said that they used to have a promo awhile back with a $15 data plan. Now that would have been nice!

[sttryffe]

I'll pass on the Bold........what I am really interested in is the "Tour" !!

:cheesygri

I your opinion...why would one choose the Tour over the Bold?

[mrxian]

I your opinion...why would one choose the Tour over the Bold?

Exactly! There is no WIFI on the Tour, completely stupid decision just like the Storm v1.

[cashinstinct]

Does telus offer these type of deals to pay & talk clients if you want to sign up?
In March 2009, after being Pay&Talk for 2 years, I got:
1 year contract

Base $17.50
200 anytime min.
unlimited e/w @ 6
unlimited incoming (free for 1 year)
voice mail 3 (free for next 3 years)
caller ID (free for next 3 years)

$5 extra for My Fav 5 local (5 numbers illimited calling, rebat good for next 3 years)

+ SAF $ 6.95 + $0.75 911 + taxes = $34.09 (using Quebec tax)

[cashinstinct]

Question regarding Telus Mobility online account:

In Airtime summary (usage):
Am I the only one that "remaining minutes" always stay at the same number of "included minutes " (100) ?

I am doing some calls during day period (which not covered by other features of my plan), but the number still shows like all my minutes are not used.

Thank you in advance.

[FerrisB]

Exactly! There is no WIFI on the Tour, completely stupid decision just like the Storm v1.

It depends. I have WIFI on my diamond and have never used it. I have unlimited data so there is no point.

I think we will see less and less WIFI on smartphones as data plans get cheaper.

[Gnome187]

Question regarding Telus Mobility online account:

In Airtime summary (usage):
Am I the only one that "remaining minutes" always stay at the same number of "included minutes " (100) ?

I am doing some calls during day period (which not covered by other features of my plan), but the number still shows like all my minutes are not used.

Thank you in advance.


the reason your included minutes stay at 100 is because telus exhausts your bonus 100 minutes first.

after those minutes are used up, you will definitely see the changes in the remaining minutes.

[cashinstinct]

the reason your included minutes stay at 100 is because telus exhausts your bonus 100 minutes first.

after those minutes are used up, you will definitely see the changes in the remaining minutes.

Thank you for the answer.

I see, makes sense. I would have liked to see how minutes I use daily for calls I make (not incoming), but I can guess it's less than my bonus minutes, so I use less than half.

Considering weekends-incoming-fav 5 calls are excluded, no wonder I use less than 100 minutes.

[sttryffe]

It depends. I have WIFI on my diamond and have never used it. I have unlimited data so there is no point.

I think we will see less and less WIFI on smartphones as data plans get cheaper.


Again...I was just wondering how the Tour and the Bold stack up against one another....and what are some of the reasons that someone would choose one over the other?

[slaman]

What I have read is that Telus will be launching three phones in July:

Blackberry Tour on July 15th
HTC Snap on July 15th
HTC Touch Pro 2 on July 21st

I'm debating between the Blackberry Tour and the HTC Touch Pro 2 - the "pros" of the two being that the Blackberry has a huge app warehouse and you can Blackberry instant message others, whereas the HTC Touch Pro 2 comes pre-loaded with Office file-viewing capability and Wifi.

From what I can see, both offer both CDMA/GSM support, which is nice to see.

I have no comments on the Tour over the Bold.

[MilkyWind]

my current plan is crap.

With all these good plans u guys have listed from retentions, do they make u sign a contract?

Right now my plan is
250 minutes Daytime minutes
U/E/W After 9:00pm
Unlimited Texting
Voicemail 10
Call display/waiting/etc

All that for like $39 after taxes and activation fee. I feel like I'm being ripped off.

My friend from bell is offering me this if I sign a 1 year contract (but I haven't heard really good things about bell):

200 daytime minutes
Unlimited texting
Unlimited after 6:00pm and weekends
Unlimited incoming
Voicemail/Display/Waiting/Etc

$31 after tax.

[StoneColdWhat]

my current plan is crap.

With all these good plans u guys have listed from retentions, do they make u sign a contract?

Right now my plan is
250 minutes Daytime minutes
U/E/W After 9:00pm
Unlimited Texting
Voicemail 10
Call display/waiting/etc

All that for like $39 after taxes and activation fee. I feel like I'm being ripped off.

My friend from bell is offering me this if I sign a 1 year contract (but I haven't heard really good things about bell):

200 daytime minutes
Unlimited texting
Unlimited after 6:00pm and weekends
Unlimited incoming
Voicemail/Display/Waiting/Etc

$31 after tax.

Don't worry about what you hear and don't hear. People talk sh*t about telus,bell,roger, etcall the time, its just their opinion.

[J09GTSGraphite]

Just go to blackberry.com and compare devices for ther Tour and the Bold...
I dont think the Tour (as per blackberry.com site) has wifi..unless Im mistaken?
Otherwise they are similar devices.

As for Telus.....The wifi doesnt do u much good if u have an unlimited data plan,...Not sure if they offer one???
Im on MTS with my Storm, and have unlimited data....so wifi wouldnt make a diff for me.....

And besides, you cant go to the States and use Wifi anyways...you get charged roaming!


Only thing I found with my Storm and the SIM card in it...is that if I manually switch to a GSM network...it wont work...it shows no signal! Its like the GSM function is locked or something..anyone else?

[coppercarbide]

Phoned in for my brother, thought I'd add the deal the collection.

250 anytime
Unl e/w @ 6PM
Free inc
Unl txt w vm + cid
200 LD in Canada (this was the only one I really had to bargain for)
$20 + SAF + Tax
Plus
My Faves 5 LD @ 10
Kept $15 unl data (from old plan)

Also, they credited the overage charges he's racked up in the last two months. Wasn't too hard, he's 4 months away from the end of contract. They didn't force a re-sign today, but I told them he wanted a new phone and they said he would be expected to re-sign for a 1 year min term when he gets a new phone in the next few weeks.

[noexistence]

Wow ran into a real cow of a CSR on Saturday. I've begun describing her to my friends as "The Queen of the Harpies"...quite the chip on her shoulder. She wouldn't stop talking when I tried to ask questions, told me I didn't listen, didn't listen to me, took away a bunch of offered features, told me I couldn't get a hardware signing discount unless I gave up MORE features, told me I had to sign today or Telus was going to retracted the offer, and was an all around cow. She kept going on and on about how Telus needs to make money and about how would Telus stay in business if they gave these kinds of plans to everyone. Oh, and what they offered wasn't a "plan", it was a "Feature Set Signing Bonus" or something like that. So whenever I said plan (meaning the offer) she would talk about the "plan" as in without the free add-ons. She was super anal about the Telus terminology and at the end of it had me very frustrated and very confused. I was stonewalled that that had just happened to me. It was actually so bad I was almost tempted to say to hell with Telus and pay more for another provider....but I pushed past a REALLY bad CSR experience and got another one that put the original offer back on the table...and I took it.

I'm actually going to call today to see how the Telus-2-Telus works (is it just Telus or Telus and there subsidiaries), update some account info, and find out the name of "The Queen of the Harpies" so I can file a complaint against her. Stupid cow *spits*

Anyways I signed up yesterday under a 2 year contract:

250 Daytime minutes ($0.35 per additional minute)
75 Long Distance minutes ($0.35 per additional minute)
Evenings and Weekends 6pm - 7am
Conference Calling/Call Waiting
C.ID/V-mail 10 (free add-on)
+100 daytime minutes (free add-on)
Unlimited Text Messaging (free add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)


$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 (5pm calling add-on) + $10 (My Five National add-on) + 12% (tax) = $33.26

I also got the 2 year contract hardware discount (take that cow!) and picked up a LG Dare for $150. So far I'm digging the phone but I was told that the Web Browser was problematic and could crash the phone. Since I didn't surf I was ok with that.

[OldFortYork]

Been with Telus since 1999, Called Telus L&R. This is what we're starting with:

3 Years Contract

-> 300 Minutes
-> Unlimited E/W @ 5pm
-> Unlimited Telus to Telus
-> Unlimited Text
-> Unlimited Data
-> Enchanced Voice Mail 10
-> Call Display/Call Waiting/Conference Calling

Telus Offer: $54.10 + SAF + tax

I want unlimited incoming, which I assume is better than TELUS to TELUS?

What do you guys think? Probably could do a bit better.

[Trowa]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax

NO CONTRACT REQUIRED. NO CONTRACT AT ALL.

I really should get free Telus 2 Telus and Call forwarding just because. Maybe I'll get it added next week.

I'm selling this line with a BlackBerry Storm if anyone is interested. PM is key

Phone number is 416-###-20##

# = repeated number

[ricenice]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax

NO CONTRACT REQUIRED. NO CONTRACT AT ALL.

I really should get free Telus 2 Telus and Call forwarding just because. Maybe I'll get it added next week.

I'm selling this line with a BlackBerry Storm if anyone is interested. PM is key

Phone number is 416-###-20##

# = repeated number

Seriously Dude your post belongs to the BST not the Hot Deals Forum!!!! jesus....

[Gnome187]

Wow ran into a real cow of a CSR on Saturday. I've begun describing her to my friends as "The Queen of the Harpies"...

it's too bad you didn't get the rep's name. i had to deal with a rep like that before. but, honestly, that was the only real bad experience i had with telus.

you should know that you could take advantage of this situation by complaining to telus, and get them to further compensate you. that's exactly what i did. maybe unlimited incoming or my5 for free or something. but, really, your plan's already pretty solid.

seeing as you're located in winnipeg, they might just give it to you though...

[noexistence]

I want unlimited incoming, which I assume is better than TELUS to TELUS?

What do you guys think? Probably could do a bit better.

Depends...Unlimited Incoming is Local Calls Only where as Telus to Telus is National. It really depends on how you use your phone but if you don't know many telus friends or don't have Telus friends across Canada (aka you get free long distance calling to them if I understand it correctly) then you may be better off with Unlimited Incoming. I believe both are a $15 add-on so you *might* be able to do a 1-to-1 swap...but then again you might not. I tried to swap T-2-T for MyFave National and one CSR said yes and one said no. Depends on the CSR really.

[noexistence]

it's too bad you didn't get the rep's name. i had to deal with a rep like that before. but, honestly, that was the only real bad experience i had with telus.

you should know that you could take advantage of this situation by complaining to telus, and get them to further compensate you. that's exactly what i did. maybe unlimited incoming or my5 for free or something. but, really, your plan's already pretty solid.

seeing as you're located in winnipeg, they might just give it to you though...

I actually got her name. I called up and asked the CSR the name of the person I talked to on July 11. I said I wanted to "write into her supervisor to let them know about the astounding job she did for me that day" :evil: The CSR said "Oh wow that's really nice of you" and then gave me the EXACT spelling of her first name (no last names which makes sense) so that I could ensure her supervisor knew who I was talking about. Little did he know. :lol: It's a pretty unique spelling so I think Telus will know who I'm talking about.

[OldFortYork]

Depends...Unlimited Incoming is Local Calls Only where as Telus to Telus is National. It really depends on how you use your phone but if you don't know many telus friends or don't have Telus friends across Canada (aka you get free long distance calling to them if I understand it correctly) then you may be better off with Unlimited Incoming. I believe both are a $15 add-on so you *might* be able to do a 1-to-1 swap...but then again you might not. I tried to swap T-2-T for MyFave National and one CSR said yes and one said no. Depends on the CSR really.

I think I might stick with Telus to Telus, as I have my wife under my account as well as my brother so it makes sense. I'll see if I can add in unlimited incoming for slightly more.

Time for Round 2 of negotiations tomorrow ...

[noexistence]

I think I might stick with Telus to Telus, as I have my wife under my account as well as my brother so it makes sense. I'll see if I can add in unlimited incoming for slightly more.

Time for Round 2 of negotiations tomorrow ...

I know they offered me Unlimited Incoming for $10 which I believe is a $5 discount.

[SwiZz]

If anyone is planning on signing a new contract in the next 2-3 weeks for telus, I would be able to help you get a $50 gift card towards accessories, or possibly credit, I'll have to double check. But PM me if interested. Cheers.

[noexistence]

If anyone is planning on signing a new contract in the next 2-3 weeks for telus, I would be able to help you get a $50 gift card towards accessories, or possibly credit, I'll have to double check. But PM me if interested. Cheers.

Where were you 2 days ago when I signed the paper work? ;P

[SwiZz]

Where were you 2 days ago when I signed the paper work? ;P

lol sorry =)

Did you get the Tour? If so, how are you liking it?

[SoGood]

just a thought....
would anybody know if the tour would be compatible with the HSPA network that telus is setting up? or would it stay on the CDMA network?

[noexistence]

lol sorry =)

Did you get the Tour? If so, how are you liking it?

No I got the LG Dare.

As much as I want a smart phone (aka better calender), I don't want to spend the $15/mth on a dataplan I wasn't going to use.

[noexistence]

just a thought....
would anybody know if the tour would be compatible with the HSPA network that telus is setting up? or would it stay on the CDMA network?

My manager friend said none of the phones are HSPA compatible but Telus will most likely offer some kind of discount/incentive to get people to switch when the new network comes out.

[devilsknight]

Here is my deal

EPP Talk 17.30 - $17.30
200min
Call waiting
Conference Calling
E/W after 6pm - $0
Business Flex VM10 & Caller ID - $0
Loyalty Messaging - $0
Unlt'd Personal Email & IM 15 (unlimited Data, MSN, Browsing, email) - $15
Business Flex Mobile-to-Mobile - $0

17.30 + 15 + 6.95 + .75 = 40.00 * tax = $45.20 / incl tax



I tried today to keep my EPP Talk 17.30 plan and they told me it couldn't be done. Same thing for the Super Talk 10 plan...said it couldn't be done. Seeing people here getting these two plans makes me feel like he was lying.

Here's the offer they put on the table for me today. I feel it can be much better so I walked away from it for now.

3 year term

Super Talk 15
200 Minutes
Eve & Weekends from 6pm
Free Telus to Telus
Free Unlimited Text Messaging
Free Voicemail 10
Free CallerID

$32.70 + $6.95 + $0.75 + Tax = $45.65 all in

I'm currently on

EPP Talk 17.30
200 Minutes
Eve & Weekends from 6pm
Free Voicemail 10
Free CallerID

$17.30 + $6.95 + $0.75 + Tax = $28.25 all in

This is what I want (exactly what they wouldn't give me, but my brother has...which I negotiated...not to mention i've been with Telus 10 years...my brother 4 years)

My brothers current plan

Super Talk 10
200 Minutes
Eve & Weekends from 6pm
Incoming Calling - $10
Free Voicemail 10
Free CallerID
Free Telus to Telus
Free Unlimited Text Messaging

$10.00 + $10.00 + $6.95 + $0.75 + Tax = $31.31 all in

$14 difference for pretty much the exact same thing I want !!! ARGH !

He was trying to convince me that it's a good plan, their offer...I told him how much my brother pays and said I'll try again later I suppose !

[noexistence]

3 year term

Super Talk 15
200 Minutes
Eve & Weekends from 6pm
Free Telus to Telus
Free Unlimited Text Messaging
Free Voicemail 10
Free CallerID

$32.70 + $6.95 + $0.75 + Tax = $45.65 all in

I'm currently on

EPP Talk 17.30
200 Minutes
Eve & Weekends from 6pm
Free Voicemail 10
Free CallerID

$17.30 + $6.95 + $0.75 + Tax = $28.25 all in



lol...man your current plan is just as good as what they offered you. T-2-T is $15 and Unlimited Text Messaging is $10 so they saved you a whopping $7.60!! Telus luvs u! lol

From my understanding SuperTalk 10 is only available in Manitoba...because we are the cheapest basstardos in Canada...well that and Telus doesn't have a very good foothold in our province yet. :D

[SoGood]

lol...man your current plan is just as good as what they offered you. T-2-T is $15 and Unlimited Text Messaging is $10 so they saved you a whopping $7.60!! Telus luvs u! lol

From my understanding SuperTalk 10 is only available in Manitoba...because we are the cheapest basstardos in Canada...well that and Telus doesn't have a very good foothold in our province yet. :D

i've read on other telus/cell phone forums from posters who live in ontario that got the supertalk10 through retentions...i guess it just just depends on the CSR:S

[devilsknight]

i've read on other telus/cell phone forums from posters who live in ontario that got the supertalk10 through retentions...i guess it just just depends on the CSR:S

Exactly. Considering my brother got that plan through my negotiating his contract and he's a 5 min drive from me...none to happy about it !

I'll try again tomorrow :D

[Carebear]

Just contacted Telus and they were able to add a few things to my Insider Plan ($17.30) for the next 3 years: Package 12 (which is Caller ID and Voicemail 10, value $12), 200 mins Canadian long distance (value $20), and 250 text msg (value $5). Plus 2 free months. FYI, I've been with Telus for 10 years now.

By the way, I was informed that January 2010 will see Telus launch its new HSPA network with SIM card capability on its new phones.

[yuen47]

Wish there were more BC folks here for reference, as Telus does things greatly based on regions... but I just phoned in, to get my caller ID and texting cleared up.

EPP
200 mins
CID + VM3
Evenings 6pm + weekends
Messaging 250

All on the usual EPP 17.30 + 6.95 + 0.75 + tax. = 28 flat.

Still on the same 2 year contract, to end this December.

Wasn't asking for too much at all, and they said ok no problems...also inquired about HSPA - yes, she confirmed it was going to be Sept. 2nd launch. And at the same time they will launch a whole bunch of phones as well, so looking for a dataplan/phone, best bet is to hang on until they do that. Also mentioned that she was not supposed to be disclosing any specifics regarding that either!

[neha007]

Called in costumer service today to see there offers for me lol

2 year contract
Sweet Deal $20
- 200 anytime minutes
-Evenings and weekends starting at 6

3$- 30 sent and unlimited received text
10$- Unlimited incoming

Extras to keep: Caller Id and Voice Mail

20+10+3+SAF and txt
Total= roughly 45-46$ a month

That is a crappy deal from costumer service, know others paying the same from bell with a smart phone.
And the lady first included caller id and voice mail for $15, when infact I can keep those for free since I am a pay as you go client XD. I didn't say anything about that and shes like I can remove that fee lol. Like hummm... If you read the section about switching from pay as you go to monthly it says "Keep your features Your voice mail and Caller ID will carry over at no extra cost to your new plan."

I am going to call costumer loyalty in a bit and see what they say. Not sure if it's a good idea to call them now since I just got off the phone with costumer service.

It was funny when I told her I still have not made up my mind, and she seemed disappointed for not switching right then.
I am seriously considering Fido or Koodo as there plans seem better, but I like telus so will keep trying
--------------------------------------------

Or would it just be better to go with
$20 Sweet Deal
-200 anytime
-E/W @ 6
$3- 30 sent and unl text
- Caller Id and VM

That would be roughly $33

I was really hoping for unlim incoming and a plan for under $40 including system access fee and taxes

[psyko514]

I am seriously considering Fido or Koodo as there plans seem better, but I like telus so will keep trying

TELUS owns Koodo. Same network.

[neha007]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

[SwiZz]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

Anyone know if koodoo's network coverage is of a lesser quality than telus'?
I'm not sure how it works with Fido/Rogers....is it the same exact network/quality/etc.?

[psyko514]

Yeah I know they do, but based on there website the rate plans presented on the koodo seem much better than the telus ones at the moment

That's because they're the budget brand, similar to Rogers and Fido or Bell and Solo. The trade off is less phone selection and fewer customer service hours.

Anyone know if koodoo's network coverage is of a lesser quality than telus'?
I'm not sure how it works with Fido/Rogers....is it the same exact network/quality/etc.?

Network and quality are exactly the same.

[DaHonga]

I was on a three year term with 10 months to go and I elected to renew my plan 3 year contract for the Blackberry Tour.

They offered me $300 off new smartphone device but this is ******** because it's actually not off the promo price but the no contract price so $599 - $300 = $299 which is still higher than the $229 promo price. I called in the day I was at the telus store with my Tour in hand, I talked them into giving me the BB Tour for the promo price under a minimum Voice+Data combo of $45+.

This made them switch my EPP 17.30 plan to the Sweet Deal 20 plan so basically I had to pay $2.70 more for the exact same thing. This including the new $20 500MB data package and $5 250 Text came out to be $45 + SAF + 911 + Taxes.

I just called in today and worked a bit of magic. Now my plan is:

Sweet Deal 20 - $20
-200 min + 100 bonus
-Unlimited WE/WN 6pm
-CD, CW, CC
-Voicemail 3
-Unlimited Text
Smartphone Data Add-On - $20
- 500MB IM, E-mail, Web, Video Streaming

Total $20+$20+SAF+911+Taxes = $54 ALL IN

I'm happy with what I have now finally!

[neha007]

I called Retentions today and got offered the same thing as CS

So basically

Sweet Deal 20
- 200 anytime minutes
- Evenings and weekends at 6:00
-Caller Id + Vm
3$- 30 sent and unlimited received txt
10$- Unlimited incoming

Roughly 45$ a month

Am now considering forgetting the Unlimited incoming and upgrading to a 5$ txt message pack
So 25+saf+tax= roughly $35

[isimportant]

Need some help guys. I have been with telus for just under 2 years now and had the following plan

350 min
ev and wekends 6pm to 7 am
call id, voicemail
unltd txt

all for 25 dollars plus fees and tax

My place of employment is offering me this bell dataplan offer

400 min
unltd web, email, im
Unltd txt, photo and video
with option of free incoming, or early evenings and weekends or my fab 5

as wll as caller id with message center

for 47 dollars plus fees and tax


Now i am interested in having a data plan, but 47 seems a bit high for many features im not gonna use (mainly im and photo and video txting) what do you guys reccomend

p.s. Telus retention basically laughed at me when i asked them to match bells offer

[seanm2000]

Need some help guys. I have been with telus for just under 2 years now and had the following plan

350 min
ev and wekends 6pm to 7 am
call id, voicemail
unltd txt

all for 25 dollars plus fees and tax

My place of employment is offering me this bell dataplan offer

400 min
unltd web, email, im
Unltd txt, photo and video
with option of free incoming, or early evenings and weekends or my fab 5

as wll as caller id with message center

for 47 dollars plus fees and tax


Now i am interested in having a data plan, but 47 seems a bit high for many features im not gonna use (mainly im and photo and video txting) what do you guys reccomend

p.s. Telus retention basically laughed at me when i asked them to match bells offer

Umm that Bell plan isn't even that good, so I'm actually shocked that they would not match that. The lowest Telus will offer you with unlimited data is $20 + $25. If you can handle only 500MB, they could do it for $20+$20 (Sweet Deal 20 + $20 500mb).

The Plan I have is:

Sweet Deal 25 - 30% discount, so 17.50
EW 6pm
200 + 250Bonus Minutes
Unlimited Incoming Calls
Fave 5 Nationwide
200 Canadian Long Distance Minutes
Unlimited Text
Unlimited Data
Caller ID
Voicemail 25

Total of $17.50 + $25 ($42.50)


This is a very rich offer I have, but at the least, they could at least match it, and provide at least one of the 3 options bell had (incoming, fab 5, or extended evenings and weekends - if not all 3, like i have).

Call them back - they can do it - just takes some persistence!

Good luck

[noexistence]

HOLY CRAP they bait and switched me! Below it what I was offered by Phillip.

SuperTalk 10

250 Daytime minutes ($0.35 per additional minute)
75 Long Distance minutes ($0.35 per additional minute)(free add-on)
Evenings and Weekends 6pm - 7am
C.ID/Vmail 10(free add-on)
Conference Calling/Call Waiting
+100 daytime minutes (free add-on)
Unlimited Text Messaging (free add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)
5pm Calling ($2 add-on)
My Fave Nation ($10 add-on)

Hardware Discount based on a 2 year contract.

$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 (5pm calling add-on) + $10 (My Five National add-on) + 12% (tax) = $33.26


and this is what I actually got

SuperTalk 10

250 Daytime minutes ($0.35 per additional minute)
100 Long Distance minutes ($0.35 per additional minute) ($10 add-on)
Evenings and Weekends 6pm - 7am
C.ID/Vmail 10(free add-on)
Conference Calling/Call Waiting
+100 daytime minutes ($10 add-on)
Unlimited Text Messaging ($10 add-on)
Telus-2-Telus Long Distance (free add-on)
Call Forwarding (free add-on)
5pm Calling ($2 add-on)
My Fave Nation ($15 add-on)

Hardware Discount based on a 2 year contract.

$10 (SuperTalk 10 plan) + $6.95 (System Access Fee) + $0.75 (911) + $2 + $10 + $10 + +$10 + $15 + 12% (tax) = $72.46!!!

And apparently it's all my fault because they supposedly made it very clear if I took the hardware discount I couldn't have all the add--ons...but I even had the MANAGER of the Telus store confirm all the free add-ons and yet somehow I still got bait and switched!

:mad::mad::mad::mad::mad:

They have all parties involved talking amongst themselves but I'm afraid I'm going to get nailed on the handset charges. Any advice on what to do??

[SwiZz]

Just keep complaining. You shouldn't have to pay for something that was agreed upon. If this is just the first bill, tell them you don't want in the contract anymore since it was apparently not clear what was agreed upon. Did you have any conversations over the phone? THey usually record calls so ask them to check the voice logs.

[noexistence]

Just keep complaining. You shouldn't have to pay for something that was agreed upon. If this is just the first bill, tell them you don't want in the contract anymore since it was apparently not clear what was agreed upon. Did you have any conversations over the phone? THey usually record calls so ask them to check the voice logs.

Ya all my conversations with them were over the phone so I'm afraid I'll have to ask them to check the voice logs because I swear they said I could have the plan AND the hardware discount. Actually I wouldn't doubt that's what they are doing right now because they still haven't called me back yet. But I mean...let's be honest here...would anyone in their right mind take a $200 phone discount over paying an extra $40/month?? That's like an extra $1000 over 2 years!

It actually gets better though. I went home and got my contract. It states "You have chosen to sign up for a 24 month service period on the Super Talk 15 plan.". So ya...they are now charging me for a service I didn't sign up for. lol This is ridiculous.

[catwalk]

I thought I did OK but once again I got screwed. The CSR convinced me out of the EPP plan for my one phone and took $15 off the other - not a huge difference. Not happy, been with Telus for 12 years. All I wanted was my bill under $100 but still comes up to about $115 all in.

First phone (HTC P4000):
Student 50 - 200 daytime mins, unlim nights(5pm)/weekend, FAV 10, unlim text, unlim IM/internet/email - $50
Caller ID, VM 10, call wait - free (used to pay $15)
200 LD mins - free
$65 all in

Second phone (HTC Diamond):
Combo 35 - 300 daytime mins, 500MB internet/email/IM, unlim text - gave for $35 instead of $45
Caller ID, VM 3, call wait - free
200 LD mins - free (used to pay $5 for 25 mins LD)
$50 all in

First phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

[Jim Jay]

Blackberry Tour Phone $229.99
$130 credit to my account
Unlimited text message, voice mail 10, internet, instant message, call display, unlimited personal email
200 mins
Unlimited weekday start at 6pm
Unlimited weekend

52.70+taxes=$59.55

Good or not :?:

[cashinstinct]

IFirst phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

Are both phones for you? :lol:

[SoGood]

Blackberry Tour Phone $229.99
$130 credit to my account
Unlimited text message, voice mail 10, internet, instant message, call display, unlimited personal email
200 mins
Unlimited weekday start at 6pm
Unlimited weekend

52.70+taxes=$59.55

Good or not :?:

i'd say solid...pretty standard when compared to the other retention plans....
20 - voice
25 - data
6.95 +.75 SAF

am i correct? the credit is nice, but that's like 2 months free
also, i'm assuming this is under 3yr contract? that might hurt if you can't bring the BB tour over to their new network when it's up and running.

[asianraver]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

[SoGood]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

i'd say thats pretty good if you don't have to pay to take over his/her plan.
the $15 data plan isn't even offered anymore in retention negotiations

[livingskiessaskatoon]

i'd say thats pretty good if you don't have to pay to take over his/her plan.
the $15 data plan isn't even offered anymore in retention negotiations

Why would anyone pay to take over someone's plan, as presumably they want to get rid of it, and thus, you'd be doing them a favour to take it over?

[SoGood]

Why would anyone pay to take over someone's plan, as presumably they want to get rid of it, and thus, you'd be doing them a favour to take it over?

check the BST forum...people do sell their plans and people do pay to take over plans if they like the features and can't get it themselves.

[SwiZz]

check the BST forum...people do sell their plans and people do pay to take over plans if they like the features and can't get it themselves.

Yup.

For example, my current plan with telus is:

400 daytime mins
100 Long distance mins
E&W at 6pm
Caller ID, 2500 txt msgs, Call Conferencing, Waiting, VM3

+ 15 Unlimited Data Plan

$17.50 + $15 + SAF + Taxes = $45.20 a month

having it on your account will save you a lot of money over the next few years.....so yeah sometimes its worth it to pay extra to save much more money in the long run.

[seanm2000]

Hey guys,

I'm thinking about taking over someone's Telus contract with about 14 months left.

Here's his plan, can you tell me if this is a good deal?

-150 daytime minutes
-Evenings and Weekends @6pm
-Voicemail
-Caller ID
-Call Waiting
-Unlimited INCOMING Calls
-Unlimted Incoming and outgoing TEXTS
----------------------------
$30/month

AND for DATA:

Unlimted Email, Blackberrry Messenger, Facebook, MSN, Internet Browsing
----------------------------
$15/month

Total = 30+15 + SAF + 911 = 52.50 * Tax = ~$59 / month

And he's giving me his 7 month old Blackberry Pearl.

Is this a good deal?

Not really - that looks like a standard plan. Looks like Talk to Me 30. It should also have 100 long distance minutes included, if I am right.

Anyways, its ok, but try to get him/her to switch their plan to the $20 sweet deal 20 plan with a few freebies, prior to porting.

FYI Sweet Deal 20 has 200 daytime, EW 6pm, VM3. I have the $17.50 version of this plan with tons of freebies, so its possible - especially if hes more than 6 months into a contract. Then you'll save $10/mth! That $15 data plan is an awesome deal tho, I'd go for that!

[seanm2000]

I thought I did OK but once again I got screwed. The CSR convinced me out of the EPP plan for my one phone and took $15 off the other - not a huge difference. Not happy, been with Telus for 12 years. All I wanted was my bill under $100 but still comes up to about $115 all in.

First phone (HTC P4000):
Student 50 - 200 daytime mins, unlim nights(5pm)/weekend, FAV 10, unlim text, unlim IM/internet/email - $50
Caller ID, VM 10, call wait - free (used to pay $15)
200 LD mins - free
$65 all in

Second phone (HTC Diamond):
Combo 35 - 300 daytime mins, 500MB internet/email/IM, unlim text - gave for $35 instead of $45
Caller ID, VM 3, call wait - free
200 LD mins - free (used to pay $5 for 25 mins LD)
$50 all in

First phone I only use about 50MB a month internet, second is about 100MB so both plans are excessive. They told me to keep the student 50 since you can't get it anymore and it's the only one that has FAV 10 left.

If you're only using 50mb/month, you certainly do not need unlimited data. Try for this:

Sweet Deal 20
200 + 100-200 bonus minutes
Fave 5 Nationwide - Free
200 CDN LD Min - Free
Unlim Incoming - Free
Unlim SMS - Free
$20 500MB data add on
Call ID/VM/any other features you need.


Then you're paying $20 + $20. You do lose 5 favourite numbers tho, so thats something to consider. Can you handle having only 5 fav numbers, but more daytime minutes? If you can, you should probably switch to this plan - which will save you $10 + tax/mth!

[asianraver]

Not really - that looks like a standard plan. Looks like Talk to Me 30. It should also have 100 long distance minutes included, if I am right.

Anyways, its ok, but try to get him/her to switch their plan to the $20 sweet deal 20 plan with a few freebies, prior to porting.

FYI Sweet Deal 20 has 200 daytime, EW 6pm, VM3. I have the $17.50 version of this plan with tons of freebies, so its possible - especially if hes more than 6 months into a contract. Then you'll save $10/mth! That $15 data plan is an awesome deal tho, I'd go for that!

hmmm.... that's a good suggestion, thanks seanm2000. But does the sweet deal 20 come with "unlimited incoming" and "unlimited out/in txt msgs"?

[neha007]

I ended up getting the plan today along with a Lg Dare :)

now here comes a noob questions lol:
1. I have Unlimited Local Calling for 3 months, that means I can call any one (local of course) and not be charged right? (think this)

or does this include incoming calls also?

I have upgraded to Early Evenings and Weekends Starting at 5 *only cost $2 to change from 6 to 5*
2. Now is this like: 5pm-7am monday-fri and Fri pm-Mon 7am (believe it is this)

Or Is is: 5pm-7am Monday- Sunday?

Sorry for these noobish questions but I had assumed I knew but want to make sure

[Jim Jay]

i'd say solid...pretty standard when compared to the other retention plans....
20 - voice
25 - data
6.95 +.75 SAF

am i correct? the credit is nice, but that's like 2 months free
also, i'm assuming this is under 3yr contract? that might hurt if you can't bring the BB tour over to their new network when it's up and running.

Yes, it's 3 years contract
I wonder what's going on if HSPA launch on Sept / Oct this year
Do I need to pay more for their new network
Talked to them 2-3 times, that's what I can get the most for the plan..I tried my best :-0

[noexistence]

Well I finally figured out what happened and no matter which way you slice it, I signed a contract. I accept that. But what happened was the person I was dealing with at the store I trusted was taking care of me, and even though no more than 2 minutes earlier we had the entire plan outlined and confirmed with the Telus call centre, the contract didn't state any of that. Instead of her going "oh crap none of that stuff is on there hold on" she had me sign it.

Again my fault for not reading it before I signed, but I still feel some of the blame is on her.

Today's lesson is it doesn't matter what anyone says when a signature is involved.

With that said I did get the first offer which wasn't as good as the second offer, but it was better than what I had before renegotiating. I'm still going to get a copy of my account notes through the Telus Privacy Centre, file a complaint against 2 of the Loyalty and Retention CSR I dealt with because they really had an attitude problem, and sing praises for a couple other CSR's for being very friendly, helpful and generally making this ordeal a little less painful.Well I finally figured out what happened and no matter which way you slice it, I signed a contract. I accept that. But what happened was the person I was dealing with at the store I trusted was taking care of me, and even though no more than 2 minutes earlier we had the entire plan outlined and confirmed with the Telus call centre, the contract didn't state any of that. Instead of her going "oh crap none of that stuff is on there hold on" she had me sign it.

Again my fault for not reading it before I signed, but I still feel some of the blame is on her.

Today's lesson is it doesn't matter what anyone says when a signature is involved.

With that said I did get the first offer which wasn't as good as the second offer, but it was better than what I had before renegotiating. I'm still going to get a copy of my account notes through the Telus Privacy Centre, file a complaint against 2 of the Loyalty and Retention CSR I dealt with because they really had an attitude problem, and sing praises for a couple other CSR's for being very friendly, helpful and generally making this ordeal a little less painful.

[yvrwindsor]

I ended up getting the plan today along with a Lg Dare :)

now here comes a noob questions lol:
1. I have Unlimited Local Calling for 3 months, that means I can call any one (local of course) and not be charged right? (think this)

or does this include incoming calls also?

I have upgraded to Early Evenings and Weekends Starting at 5 *only cost $2 to change from 6 to 5*
2. Now is this like: 5pm-7am monday-fri and Fri pm-Mon 7am (believe it is this)

Or Is is: 5pm-7am Monday- Sunday?

Sorry for these noobish questions but I had assumed I knew but want to make sure

1. unlimited local calling for 3 months includes all local/long distance incoming calls.
2. your first statement is correct. Hopefully, they don't start charging you this right away. This is not part of the contract. You can add or remove this anytime without penalty. I suggest you remove it for now and add it after your free 3 months unlimited local calling is over.

[neha007]

yvrwindsor, if I remove it I will have to pay the 7$ instead of $2 :(
But guess it's ok.

Thank you for the help :), will be using this up lol

[isimportant]

I got off the phone with telus, and once again complained that they were about to lose a good customer to bell and got transfered to retentions. The retentions agent gave me this plan

350 Minutes
Ev and wkends starting at 6pm-7am
unltd txt
caller id, and voicemail 3
As well as unltd data (does anyone know if this includes im, facebook, and email?)

all this for 50.00 plus saf and fees

but i do get hardware upgrade credit

this was the best plan he said he can offer me,

[Marching Crackers]

Ok, been with Telus since Sept 2001, have redeemed 1, count 'em, 1 phone rebate 5 years ago (and still have that LG flip camera phone !!) and am on the now defunct Big Deal (150 anytime min, 100 CAD LD on w-ends only, VM3, etc) for $25 per month,+ SAF etc ~$37 per month. Let my contract expire so am on 'month to month'. Telus retentions called me in Dec and asked me to call back. I finally called them back about a week ago to see what I could get and this is what I was offered for a non-data plan:

200 min
unlim eve & w-end from 9 pm

all for $20 + SAF etc....


This was a good deal, per CSR as my plan doesn't exist anymore. He added that since I was a long term client, he would offer me E&W from 6 pm for free and add in CID and VM for free too as well as 250 text.... but, if I wanted to keep my 100 min LD, it would be $10 per month or I could add My Fav 5 for $10, as a deal, since it was normally $15. So, basically, it would be $20 + $10 + SAF etc for what I have now plus CID.... so add CID for $5 per month....

I told him that was more than I was paying now for basically the exact same thing, but no matter what I said, he wouldn't budge. I asked about the $17.50 plan, and he said that was what he offered, just the discount that made it $17.50 was done.

OH, yes, and as for a new phone, he would graciously give me the rebate for the length of contract I signed. When I said that was what new, not have been with Telus for 8 years clients were getting, all he said was that was all he could do....

Did I just get a j3rk ? Any tips on how to proceed ? He was kind enough to tell me explicitly that he was going to 'put detailed notes' in my file.

[seanm2000]

I got off the phone with telus, and once again complained that they were about to lose a good customer to bell and got transfered to retentions. The retentions agent gave me this plan

350 Minutes
Ev and wkends starting at 6pm-7am
unltd txt
caller id, and voicemail 3
As well as unltd data (does anyone know if this includes im, facebook, and email?)

all this for 50.00 plus saf and fees

but i do get hardware upgrade credit

this was the best plan he said he can offer me,

Unlimited Data comes in two forms for telus:
1) Unlimited Email
2) Unlimited Data

Sometimes people confuse the two, but if he for sure offered you unlimited Data (it is a $25 retention plan) it is completely unlimited to do whatever you like, as long as you don't tether (or if you want to tether, just use tetherberry to avoid the ridiculous $8/mb charge). Use any application you want to use that data. I stream music for a few hours each day, and use about 8GB of data/month without any issues.

The plan they offered you is okay, but it could be had for $20 (sweet deal 20) + $25 unlimited data, so $45. The Sweet Deal 20 plan really only includes 200 daytime, EW 6pm, but they are able to add any feature or free minutes for free ontop of that. Sweet deal 20 is the cheapest publically available rate plan, unless you're lucky enough to get Supertalk 10 (highly unlikely).

If I were you, I'd definitely try to get some long distance minutes included. Ask for 75, as they have that option available. Also, I'm not sure how they got the $50 total, unless they are possibly offering you the much older $30 unlimited data plan, in which case, you could easily get them to knock an additional $5 off to give you the $25 unlimited data package.

[seanm2000]

hmmm.... that's a good suggestion, thanks seanm2000. But does the sweet deal 20 come with "unlimited incoming" and "unlimited out/in txt msgs"?


No it does not, but those are easy LnR negotiations. Talk to me 30 also does not include unlimited SMS, so that would be a separately provisioned free feature - they should have no problem offering that to you again.

Just call Loyalty and say Bell offered you a plan like:

300 daytime
100 Long Distance
Unlim Incoming Calls
Unlim SMS
EW from 6pm
Caller ID/Voicemail

for $20/month

I'm not sure what phone you have, but if it's a non-smartphone (ie not a winmo or blackberry) you could say they offered unlimited WAP browsing too. don't be afraid to add more on to their "offer", such as Fave 5. These features all have codes in the TELUS system, and they can all be provisioned. That is a very good, but no doubt attainable plan.

If they ask for the name of the plan Bell offered you, say you were told it is an EPP plan that they were offering you with bonuses as other lines in your household are with Bell.

Good Luck!

[seanm2000]

Ok, been with Telus since Sept 2001, have redeemed 1, count 'em, 1 phone rebate 5 years ago (and still have that LG flip camera phone !!) and am on the now defunct Big Deal (150 anytime min, 100 CAD LD on w-ends only, VM3, etc) for $25 per month,+ SAF etc ~$37 per month. Let my contract expire so am on 'month to month'. Telus retentions called me in Dec and asked me to call back. I finally called them back about a week ago to see what I could get and this is what I was offered for a non-data plan:

200 min
unlim eve & w-end from 9 pm

all for $20 + SAF etc....


This was a good deal, per CSR as my plan doesn't exist anymore. He added that since I was a long term client, he would offer me E&W from 6 pm for free and add in CID and VM for free too as well as 250 text.... but, if I wanted to keep my 100 min LD, it would be $10 per month or I could add My Fav 5 for $10, as a deal, since it was normally $15. So, basically, it would be $20 + $10 + SAF etc for what I have now plus CID.... so add CID for $5 per month....

I told him that was more than I was paying now for basically the exact same thing, but no matter what I said, he wouldn't budge. I asked about the $17.50 plan, and he said that was what he offered, just the discount that made it $17.50 was done.

OH, yes, and as for a new phone, he would graciously give me the rebate for the length of contract I signed. When I said that was what new, not have been with Telus for 8 years clients were getting, all he said was that was all he could do....

Did I just get a j3rk ? Any tips on how to proceed ? He was kind enough to tell me explicitly that he was going to 'put detailed notes' in my file.

The $17.50 plan is gone, and has been replaced by the exact same plan, except it is now $2.50 more/month. Kind of confusing, but the old plan (Sweet Deal 25) is cheaper than the plan you were offered, Sweet Deal 20. Reason being is Sweet Deal 25 was actually a $25 plan, but discounted by 30% to make it $17.50. So they are truthful in that manner.

Same as the other post I just responded to, they can offer you any of the features you asked for. You should be able to get all of the features you mentioned for the same $20 base plan.

Side note: 100 long distance minutes is not an option to give for free, its either 25 minutes, 75 minutes, or 200 minutes. I have 2 lines with the 200 minutes, but I've been told it's rather hard to get now. They could theoretically offer you 75 and 25 to make 100, but thats harder to get.

For pricing on a phone, I've only been with Telus for about 5 years, and always get early renewal offers for 3 year pricing normally only 8-16 months into my 3 year contract, and I just keep renewing. So I can't say they've been awfully bad to deal with in that case with me.

Your rep was offering you an okay deal, but based on your tenure with the company, they should be offering much more. Do keep in mind though, that because you do not have a BlackBerry (higher revenue), they will be more reluctant to offer more free features - so it might take some more work to convince them they really want to keep your business.

[cashinstinct]

$17.50 plan is gone? I officially have a plan that is gone? Wow, I feel special.

Agree with seanm2000, you should try to make them include more stuff in Sweet Deal 20.

My Sweet Deal 25 ($17.50 now gone), includes (after nego):
200 minutes
Night-W/E 6pm
VM3
CID ( I think it was added, not sure)
Unlimited Incoming (added)

I did not need text or LD. I was offered Fav5 local for $5 extra a month (instead of $10 extra).

Sometimes calling a different rep gives different results, try your luck again.

[cheap_guy]

matching crackers: For those on a plan that is no longer offered, don't let telus push you around if you want to keep your old plan. They once told me that my plan was no longer offered and I would have to switch to another plan. So, I never called back and I've been month-to-month on my non-existant plan ever since. That was like 4 years ago. Anyway, I'm pretty sure that they treat month-to-month clients with care anyway, since if we get upset, we can easily walk away with our phone numbers.

The only thing I miss is the bonus minutes I would get when I renewed with them. I haven't ever used a phone credit since I just buy cheap paygo phones anyway.

[seanm2000]

$17.50 plan is gone? I officially have a plan that is gone? Wow, I feel special.

Agree with seanm2000, you should try to make them include more stuff in Sweet Deal 20.

My Sweet Deal 25 ($17.50 now gone), includes (after nego):
200 minutes
Night-W/E 6pm
VM3
CID ( I think it was added, not sure)
Unlimited Incoming (added)

I did not need text or LD. I was offered Fav5 local for $5 extra a month (instead of $10 extra).

Sometimes calling a different rep gives different results, try your luck again.

YA, it's all about what you need in your plan. No use in negotiating for something you know you won't need/use.

Also, just so everyone here knows, Loyalty will have no problem at all discounting any of the Fave 5 services by $5/month. IE: National Fave 5 is normally $15, they will give it for $10. The Local version is normally $10, but they will give it for $5. This is without any negotiations at all.

Keep in mind that free feature codes definitely exist for the Favourite Numbers, so it is possible to get them for free. I'm just not sure how easily they give them anymore, as I got it added a year ago. Every feature offered by Telus has free feature codes, except for Smartphone Data.

Also, if they ever try and push you off of a plan, that's complete BS. My "non-existent" Sweet Deal 25 plan, which is grandfathered, was not supposed to be allowed to renew my contract with a BlackBerry tour (I previously had the curve on this). They told me I'd have to upgrade to the $20 version. Over three years, thats an extra $100 for the exact same service I have now, so I thought that was rather stupid. It took only one call in to L n R and they said no problem, go in and pick up your Tour, and we'll let you stay on this plan. I also renewed my contract 30 months early (6 months into a 3 year) with a $300 discount on any BlackBerry, so it just goes to show its really up to the rep you get,

[silverjelly]

I'm thinking of switching to Rogers (seriously) to get one of their smartphones, but I'm considering instead maybe sticking with Telus and waiting out for the HTC Touch Pro 2, which should be coming out any time now.

My plan ($20 + SAF + taxes; about $32 all in):

- 250 weekday minutes
- Evenings and weekends free after 6 pm
- Unlimited texting
- Free Telus-to-Telus
- Unlimited web browsing
- Caller ID
- VM3

Should I stick with this and pay for the phone upfront, or pay the cancellation fee and get a phone on
a contract with Rogers?

Edit: I should say that my existing contract expires in a year.

[SoGood]

I'm thinking of switching to Rogers (seriously) to get one of their smartphones, but I'm considering instead maybe sticking with Telus and waiting out for the HTC Touch Pro 2, which should be coming out any time now.

My plan ($20 + SAF + taxes; about $32 all in):

- 250 weekday minutes
- Evenings and weekends free after 6 pm
- Unlimited texting
- Free Telus-to-Telus
- Unlimited web browsing
- Caller ID
- VM3

Should I stick with this and pay for the phone upfront, or pay the cancellation fee and get a phone on
a contract with Rogers?

Edit: I should say that my existing contract expires in a year.

keep in mind that smartphones need a data plan to go along with it.
if you call retentions, they should give you a deal on data similar to everyone else maybe $25 for unlimited data and possibly renew your contract if you can to get the phone at a cheaper rate. i'm not sure if this can be done, but i've heard stories about rogers where you can have 2 yrs left on your contract and sign another 3 yr contract to get hardware upgrade.

good luck

on another note, is there any type of deal that telus can give for data other than $25 for unlimited?
i'm thinking of something along the lines of $15 for 500mbs? is that at all possible???

[SwiZz]

i'm thinking of something along the lines of $15 for 500mbs? is that at all possible???

There is a $20 for 500 MB plan. They don't have the $15 one anymore, unless you previously had it.

[silverjelly]

keep in mind that smartphones need a data plan to go along with it.
if you call retentions, they should give you a deal on data similar to everyone else maybe $25 for unlimited data and possibly renew your contract if you can to get the phone at a cheaper rate. i'm not sure if this can be done, but i've heard stories about rogers where you can have 2 yrs left on your contract and sign another 3 yr contract to get hardware upgrade.


Great, thanks a bunch!

[SoGood]

There is a $20 for 500 MB plan. They don't have the $15 one anymore, unless you previously had it.

thanks swizz,

would telus give 'credits' like rogers? i haven't seen many monthly credits from what i've read from telus.

[Nakai]

Could anyone help me figure out what I can ask Telus retentions for since I've never done this.

I currently have the Talk50 setup with 1000 minutes and caller ID and fowarding included. I also have a Talk20 account with basically nothing.

The talk 50 is more of a business account and would be great if I could get something like.

1000+ Anytime minutes
100+ LD
Caller ID
Call Fowarding
Voice Mail
Maybe free incoming or something like that.

It doesn't really need texting much or data but sending emails would be ok.

The talk20 plan sucks and needs something like

200 Anytime
Unlimited Evenings and Weekends 6pm
Caller ID
Voice Mail
200/Unlimited Texts
Some data would be nice but not essential
NEW PHONE!

Id really like to get the talk20 setup better like that and I could really use a new phone if anyone thinks it's possible. I don't want a 3yr contract though but I would consider maybe a 1 year.

I'm also open to switching to talk20 to another provider but the talk50 probably has to stay.

Do you think I could ask for all that for the same $50/20 price I have now? Would I need to have proof of other offers from different providers to ask for this stuff?

[rcthorne]

What's the deal with the Your Choice Smartphone 35 plan? It says that it can be used as a share plan too...right now i have 2 phone each with ,Sweet Deal 25 - 6pm Night&Wkd Caller ID $7-3 years free, and L&R Advanced Voice Mail Free..What if i get the Smartphone 35 plan between the two of us, and get an omnia or Dare something with resign to 3 yr....Would that be cheaper and i'd get 300 minutes to share, with unlimited NATIONWIDE talk & text2 with your 5 favourite numbers3, 500 MB data???

[shanomac317]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

[nbritto]

What's the deal with the Your Choice Smartphone 35 plan? It says that it can be used as a share plan too...right now i have 2 phone each with ,Sweet Deal 25 - 6pm Night&Wkd Caller ID $7-3 years free, and L&R Advanced Voice Mail Free..What if i get the Smartphone 35 plan between the two of us, and get an omnia or Dare something with resign to 3 yr....Would that be cheaper and i'd get 300 minutes to share, with unlimited NATIONWIDE talk & text2 with your 5 favourite numbers3, 500 MB data???

Where did you hear it can be used as a share plan?

[cashinstinct]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

Easier for Manitoba people in fact, because Telus is desesperate in that province to get clients. MTS is hitting them hard.

Manitoba people can get Supertalk 10 really easily...

If you are on contract and are in Manitoba, call them now and ask them anything you can think of.

[shanomac317]

Easier for Manitoba people in fact, because Telus is desesperate in that province to get clients. MTS is hitting them hard.

Manitoba people can get Supertalk 10 really easily...

If you are on contract and are in Manitoba, call them now and ask them anything you can think of.

Any recommendations? I like the evenings/ weekends stuff, texting, maybe data, not so much LD.

I am currently on a 3 year contract, and probably have like 7 months left on it. I am on the Supertalk 23 right now.

[rcthorne]

Where did you hear it can be used as a share plan?

From Telusmobility.com
"More stuff means more value. Your Choice Smartphone Combo 35 gives you 500 MB of Email, IM, Web and Video Streaming and up to 300 local anytime minutes + 50 BONUS minutes.
PLUS, choose one included feature: Unlimited nationwide talk & text with your 5 favourite numbers or double anytime minutes or unlimited outgoing and incoming text.

This plan is also great for sharing with your nearest and dearest. Your Choice Smartphone 35 is available as a
Share Plan too."

[Gibbler]

Sweet Deal 20 (maybe 25 - can't remember)

300 daytime mins
Evening/Weekends 6pm-7am
CID/VM10 - free
250 outgoing texts - Unlimited incoming txts
and the other usual stuff...Call fwding etc.

Just told them I had a good deal from my Union. The guy wanted to charge me $3 for the text messaging, but then I asked about how much their long distance was (.35 a min in Canada) compared to .10 a min on my Union plan from Rogers. So, 250 txts were included for free.

Anyways, happy haggling!

[cashinstinct]

Any recommendations? I like the evenings/ weekends stuff, texting, maybe data, not so much LD.

I am currently on a 3 year contract, and probably have like 7 months left on it. I am on the Supertalk 23 right now.

Look for the best plan you can find in this thread, and ask for it..

It's not a guaranteed thing, but you sure are in position of favor thanks to MTS domination in Manitoba.

Note: no data for Telus outside Winnipeg area (MTS does not provide service to Telus phones), so if you look for a data phone, forget it.

Good luck

[zyberman]

I'm just putting this out there to see what others have to say about this deal.
I'm currently on a student 40 plan which is at least 3 years old. they offered me a plan for $20 that includes:
200 min
Unltd. Incoming calls
VM 10/CID
25 LD min
6pm Evenings/Weekends
there is no text or any kind of data included which I think they could add. Any input is appreciated. What are some of the additional items that I could ask for when I call back? Also, I was into a Telus store tonight and the rep said something about a new student plan coming out. If anyone has any details about what might be included in this I'd appreciate it.

[Pr0metheus]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

usually the best time is 6 months or less i think. i had about 13 months left and i still negotiated, telling them i really needed a smartphone, or i was going to pay the termination fees and moving to rogers. so they gave me acquisition pricing on a new 3 year contract that started immediately (hence my old contract was cut by over a year:)), and gave me the sweet deals $17.xx plan+regular priced data plan. so i didn't get a deal on the data plan, but i got to get a new phone and a decent voice plan.

[halfasleep]

Quick questions ladies and gents...

If I am on a contract, how soon into the contract can you try to bargain for a better deal....if at all?


Also, for my fellow Manitoban compatriots....what is the best deal you have snagged? Its harder for us, as there is less competition here.

I'm in Winnipeg with Telus and I got:

300 local minute
100 LD minutes
Caller ID
Voice Mail
Favorite 5 nationwide
free evening and WE after 6:00pm
unlimited text
unlimited data + E-mail

all for 45$ + SAF + 911 + tax

[OldFortYork]

Touch Pro2 is out!!!

[cheebster]

9 Year customer here, here's what telus offered me :

300 Daytime Minutes
Nights after 9 + Weekends Unlimites
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
10 Voice + CID + Call Waiting
Unlimited Internet

50$/Month + SAF+911= 57$ + Taxes

Any feedbacks, is that a good deal ? I plan to get the TP2, it seems they cant give me any more rebate on top of this, like a 50$ rebate on the phone.

----------- EDIT -----------------

I called again, and was offered :

450 Daytime Minutes
Nights after 9 + Weekends Unlimited
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
25 Voice + CID + Call Waiting
Unlimited Internet

+ 20$ a month credit for next 3 months for the purchase of the TP2.

40$ a month + SAF + 911. I'm in ! :)

Lesson learned, Call back a few times and u'll get what you want.

[adblink182]

"Unlimited Internet", is that the unlimited data plan for a smartphone?

[cheebster]

Yes it is !

[cheebster]

Um, it seems just another call to this retention dept got me a good deal;

Here's the plan :

550 Daytime Minutes
100 Canada-US LD
6 PM + WE Unlimited
Voice Mail 25
Unlimited Incoming Calls
Caller ID / Waiting
911/SAF
Unlimited Internet for Smartphone

47$ + Taxes, + 20$ a month rebate for the next 3 months towards purchase of the TP2.

[OldFortYork]

Um, it seems just another call to this retention dept got me a good deal;

Here's the plan :

550 Daytime Minutes
100 Canada-US LD
6 PM + WE Unlimited
Voice Mail 25
Unlimited Incoming Calls
Caller ID / Waiting
911/SAF
Unlimited Internet for Smartphone

47$ + Taxes, + 20$ a month rebate for the next 3 months towards purchase of the TP2.

How did you get that? That's a pretty good deal ... Are you in Toronto? Are you purchasing the TP2 for the full price? Contract?

I can't seem to get my plan below $80 all in ...

-> 450 Minutes
-> Unlimited E/W @ 5pm
-> Unlimited Telus to Telus
-> Unlimited Incoming Calls
-> Unlimited Text Messaging
-> Unlimited Data/Internet/IM/E-Mail
-> Enhanced Voice Mail 10
-> Call Display/Call Waiting/Conference Calling
-> Paper Billing/Free Birthday Calling

EDIT: Gave up after 5 calls to L&R ... Got the above for $80 all in ...

[cheebster]

Hi there. 3 Year, 249$ for the TP2 - 60$ rebate on incoming invoices. It's just what you say... they have the rebates in the system... If they fell you're accepting their offer, they'll leave it as is..

The way i spoke the last call, i was ABOUT to leave telus since they couldn't offer better... Was BS, but it was well worth it.

I just said bell offer was better, and i'd like to stay but.. He said ok, hold on. Offered me a killer deal. Bingo :)

[bfungyau]

9 Year customer here, here's what telus offered me :

300 Daytime Minutes
Nights after 9 + Weekends Unlimites
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
10 Voice + CID + Call Waiting
Unlimited Internet

50$/Month + SAF+911= 57$ + Taxes

Any feedbacks, is that a good deal ? I plan to get the TP2, it seems they cant give me any more rebate on top of this, like a 50$ rebate on the phone.

----------- EDIT -----------------

I called again, and was offered :

450 Daytime Minutes
Nights after 9 + Weekends Unlimited
100 Canada+US LD Minutes
Unlimited Incoming Calls
3000 Call Forwarding Minutes
25 Voice + CID + Call Waiting
Unlimited Internet

+ 20$ a month credit for next 3 months for the purchase of the TP2.

40$ a month + SAF + 911. I'm in ! :)

Lesson learned, Call back a few times and u'll get what you want.


Just curious: what did you say to them after the first offer? "let me think about it" or ....
When you call back, how did you restart the negotiation?

I am planning to call LnR soon. Any advice would be appreciated.

[cheebster]

Well, i called back, and i said well, bell's offering me a much better plan. I'd like to stay, but hell, it's 36 invoices not 1, so if you can't do better, i will switch to bell today. They can give the good plan, but they wont if they feel u'll stay anyway....

Make em understand you're leaving right away if they cant do better but without being rude. I was just explaining, never threatened in any way....

[canadiantj]

Anyone looking to get the best plan for cheapest price. Msg me. Almost any feature/plan you want.

What's the catch? And can you negotiate plans for people not in your province?

[fathobo231]

Anyone get Supertalk 10 in Ontario and was it really that hard? I'm hoping to compare it to Fido's 17.50 plan without SAF

[pgdsm]

I have 8 months left on my 3 year contract.

Just negotiated
350 anytime
5pm eve and weekend
spark 15 (10 vm unlimited in and out text vid and pic message)
t2t ld
100 ld
unlimited browsing

For $22.00 plus saf 911 and tax
without renewing my contract

said I need to wait another 2 months before I can do a hup and get new activation pricing on a smart phone

if I go with a smart phone I get the same deal as above but with unlimited data instead of browsing for $45.00 plus saf 911 and tax

[dymondk]

^ did your contract extend

[jimmy025]

everytime you call telus retention, do they write it down?

[Cospa]

In Edmonton, just got this offer from retention:

300 daytime
UL Incoming
UL Text
CID
VM 10
UL Evenings/Weekends starting @ 6pm
SAF/911 Included

27.70 + Tax = $29.09

Tried to get her to do per second billing because that's what I have right now but she said it couldn't be done so she threw in the unlimited incoming. Also 5pm evenings would be an extra $2.

Decent?

[Carebear]

everytime you call telus retention, do they write it down?

Yes, they do. They log your calls and take detailed notes on what you were offered.

[dymondk]

In Edmonton, just got this offer from retention:

300 daytime
UL Incoming
UL Text
CID
VM 10
UL Evenings/Weekends starting @ 6pm
SAF/911 Included

27.70 + Tax = $29.09

Tried to get her to do per second billing because that's what I have right now but she said it couldn't be done so she threw in the unlimited incoming. Also 5pm evenings would be an extra $2.

Decent?

people can get this for 17.70 +tax

[nexposure]

We have an ancient (by phone standards) LG (2004) and a Telus $25/200 minute plan (since 2006) and are looking to both replace the phone and the plan -- the latter doesn't match our use, as we're topping 200 about 60% of the time, averaging 260 in those months (mostly under 300) and using some long distance as well, about 30 minutes a month.

We're debating whether to get a smart phone since I have a blackberry through my work. What are the best plans I might pursue for both a regular and smart phone and corresponding plans??

Thanks for any and all suggestions.

[sttryffe]

Anyone get Supertalk 10 in Ontario and was it really that hard? I'm hoping to compare it to Fido's 17.50 plan without SAF


It wasn't difficult for me...I'm in Toronto...and I got the Supertalk 10 last month. I dealt with a really nice rep though...lots of small talk...so maybe that had something to do with it....also I called at about 8:45 pm....hoping to get not so seasoned rep...or a part-timer...instead of one of those full-timers that takes their jobs just a bit to seriously (like if they give you a good offer...it's going to come out of their pockets...lol).

Just be very polite with whoever you get on the phone...I would also advise you to have (or make up) a comparable plan to the Supertalk 10 from another company just in case...so you can ask the Telus rep to match the offer you got from Fido/Rogers/Bell. Good Luck!!!!

[Cospa]

people can get this for 17.70 +tax

You mean the $17.30 EPP? Will telus waive the SAF/911 or are you talking about a Supertalk 10 plan?

[jay236]

You mean the $17.30 EPP? Will telus waive the SAF/911 or are you talking about a Supertalk 10 plan?

People have managed to get SAF/911 waived, but it seems like the trend is that customers who've been there for most of the duration of a contract (2 or 3 years?) have gotten it.

AKA if you are a first time contract customer, it's hard to get it.

[a in yul]

It wasn't difficult for me...I'm in Toronto...and I got the Supertalk 10 last month. I dealt with a really nice rep though...lots of small talk...so maybe that had something to do with it....also I called at about 8:45 pm....hoping to get not so seasoned rep...or a part-timer...instead of one of those full-timers that takes their jobs just a bit to seriously (like if they give you a good offer...it's going to come out of their pockets...lol).

Just be very polite with whoever you get on the phone...I would also advise you to have (or make up) a comparable plan to the Supertalk 10 from another company just in case...so you can ask the Telus rep to match the offer you got from Fido/Rogers/Bell. Good Luck!!!!

did u get the simple plan or were also able to add some freebies; cid, vm, etc..?

[xchaosprince]

Here in Vancouver, I got this offer from retention

Before:
$10 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
SAF + 911 = $17.70 + taxes = $19.82

After
$45 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
unlimited incoming text
unlimited outgoing text
CID
VM 10
unlimited data, which include: email, messaging, browsing and streaming.
SAF + 911 = 52.70 + taxes = $59.02

I resigned for 3 years for the HTC touch pro 2 for $250
Should i try calling back to get extra features? Could i have done better?
Thanks.

[a in yul]

Here in Vancouver, I got this offer from retention

Before:
$10 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
SAF + 911 = $17.70 + taxes = $19.82

After
$45 plan
200 daytime minutes
UL evenings and weekends starting at 6pm
unlimited incoming text
unlimited outgoing text
CID
VM 10
unlimited data, which include: email, messaging, browsing and streaming.
SAF + 911 = 52.70 + taxes = $59.02

I resigned for 3 years for the HTC touch pro 2 for $250
Should i try calling back to get extra features? Could i have done better?
Thanks.

excellent deal, for 39$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

[SoGood]

excellent deal, for 30$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

actually its extra $35...

the voice plan is pretty much like the 17.30EPP plan and you can get the freebies if you ask

so in essense, the poster is paying $30 for unlimited data

[xchaosprince]

excellent deal, for 39$ extra u r getting unlim data cid, vm and unlim texts,

well worth it..!!

You think i could have bargain some more since i'm signing a 3 year contract with the htc tp2?

actually its extra $35...

the voice plan is pretty much like the 17.30EPP plan and you can get the freebies if you ask

so in essense, the poster is paying $30 for unlimited data

Which freebies are you referring to? What are some things that I can ask for? I have heard that most people don't go over 1gb even though they do a lot of you tubing, msn, and hotmail. Would it be possible to negotiate the data into 1gb thus lowering the price of the package overall.

[SoGood]

Which freebies are you referring to? What are some things that I can ask for? I have heard that most people don't go over 1gb even though they do a lot of you tubing, msn, and hotmail. Would it be possible to negotiate the data into 1gb thus lowering the price of the package overall.

freebies in terms of CID, VM, texting. i got all that included into my EPP17.30 for free.

as for the data, if you want to downgrade the unlimited, theres a 500mb option but that'll be about 20 a month from what i was told a few days ago

ask them for the total price monthly for the 500mb data...
i think it should only cost you 45 per month before taxes...
good luck

[veilside]

This is what I got from them with a blackberry curve:

Supertalk 10 plan: $10.00
Unlimited data: $15.00
Free caller id
Free voicemail 3
Free 2500 text messages
Free 25 min of canadian long distance
10 cents LD across canada

then add the system access fee and 911 fee

my bills every month are around $36-37 bucks

I seriously just called in and said I was cancelling to get a iphone when they first came out and this was just offered to me. No haggle either.

[xchaosprince]

freebies in terms of CID, VM, texting. i got all that included into my EPP17.30 for free.

as for the data, if you want to downgrade the unlimited, theres a 500mb option but that'll be about 20 a month from what i was told a few days ago

ask them for the total price monthly for the 500mb data...
i think it should only cost you 45 per month before taxes...
good luck

Doesn't my plan already include what you just mention, or do you mean get them at a cheaper price? Should i try asking them to add things like free incoming, telus to telus if i don't use the phone that much?

i heard not a lot of people get the unlimited data plan, but i'm just not sure how much i will be regularly using. I guess i'll try it out for the first month and if I don't use that much, i'll inquire about the 500mb or 1g data plan.
Thanks for your input.

This is what I got from them with a blackberry curve:

Supertalk 10 plan: $10.00
Unlimited data: $15.00
Free caller id
Free voicemail 3
Free 2500 text messages
Free 25 min of canadian long distance
10 cents LD across canada

then add the system access fee and 911 fee

my bills every month are around $36-37 bucks

I seriously just called in and said I was cancelling to get a iphone when they first came out and this was just offered to me. No haggle either.

What are your daytime minutes? Your plan looks similar to mine but you have more features and it's cheaper too. I'll go try again and see if they offer something similar to yours. What did you say to them to get that plan anyways?

PS:I heard that the iphone might be coming out this fall for telus, not sure though, might be just another rumour.
Source: http://www.howardchui.com/2009/06/22/is-the-iphone-making-its-way-to-telus/#comments

[bd_slade]

I'm in Newfoundland and have been with Telus since the beginning of 2005. Since my contract is up in on Feb. 25th and my Mororola KRZR is starting to cause m