Swiss Chalet Fraud

[sschopra]

Just to let you know - Buyer Beward at Swiss Chalet on Burnhamthorpe and Central Parkway in Mississauga.

I went for a dinner with my father and total meal came to about $27 after tip. I cheap tipped them about 13% because of the bad service. Low and behold my credit card shows a $37 charge.

Called my credit card company. Got the charge reversed and took away the entire tip. And there was no way this was a misread as I had the receipt with me, it was clearly a 2. And I even wrote the tip amount in the addition portion. They must have politely added a 1 in front of the tip amount to make it an additional 10 bucks and then charge me thinking I wouldn't notice.

[UrbanPoet]

Yeah... it could happen anywhere. Theres always gonna be a rogue employee that tries to rip people off. Do you remember the server? Maybe you should bring it to the attention of the restaurant manager @ that location.
If you still have the receipt, sometimes theres a "server #" or name on it.

[squall458]

Your story is much better than that redflagger whining about $1 and was recalling from memory. They took $10 and you have the receipt to confirm. Glad it worked out for you with your cc company!

[Angela V]

Sorry about your experience. I've never had that problem at this location.

[telman]

You should leave no room for addition numbers of credit card receipts. Either put a $ sign next to the first digit or draw a line~4.oo as an example. And keep the receipts.

[ben_liu]

always goto that Swiss Chalet.

[h2o-]

I wouldn't even tip 13% if they provided service to begin with

[duckdown]

I wouldn't even tip 13% if they provided service to begin with

^--- cheapskate

[sschopra]

You should leave no room for addition numbers of credit card receipts. Either put a $ sign next to the first digit or draw a line~4.oo as an example. And keep the receipts.

Well I barely left any space... I guess its easy to slip a 1 in front of the tip amount and then change the 2 to a 3... I always put the $ sign and everything in front.. I guess if someone wants to fraud you they always can

Too bad because I do like that swiss chalet its close to my home and food is good..

I guess always look over your credit card statements closely... Otherwise i would have went back to the swiss chalet but it was a while afterwards.. I noticed once my statement came.. I was looking at my statment but luckily my receipt was with me.. actually on my table while looking at my statement.. which is y i noticed the problem right away... I just hope I havn't been screwed over before..lol

[The_One]

Don't their receipts have a line where you can add the total of the bill or did you just leave it blank? I always total the tip and meal amount. I'm surprised you left such a big tip. I always find the service at Swiss Chalets lacking.

[sillysimms]

I was just at this Swiss Chalet last week. I'm going to check my statement online just to make sure...

[Keelie]

i think this should be aimed more at your server than at the restaurant itself.

i am glad you were checking and did not pay the extra.
tipping has gone so far to the extreme and is no longer about service, which it should be.

[plavka]

Watch when you pay with debit as well. I was getting takeout at swiss chalet and the cashier was entering a $4 tip on the pad and then she clicked on ok on the amount before giving it to the customer. She did this to 3 people when I was waiting for my order.