Staples Easy Rebate - Which Price Is It?

[Chuck Garabedian]

I am considering purchasing this Logitech Keyboard (http://www.staples.ca/ENG/Catalog/cat_sku.asp?CatIds=&webid=663611&affixedcode=WW): from Staples. The keyboard is listed with a price of $74 and there is a $20 easy rebate.

What I am confused about is does Staples include the rebate in the $74 price (so in all actuality the regular cost would be $94) or will the final price to me be $54 (after I receive the rebate). I would expect them to stipulate this (e.g. by stating "after rebate") but I can't find anything.

[killoverme]

its pretty obvious since when u add to cart it will be 74 and then after u paid ur 74+tax then you mail in/ez rebate it which give u 20 bucks back


so its "54" if you want to think about it that way

[CalgaryRunner]

You'll need lots of patience waiting for your rebate. I bought the Logitech MX3200 wireless keyboard/mouse set during their Boxing Day sale and I'm still waiting for my $50 "Easy" (hah!) Rebate. It's now been over 4 months since I submitted it . . .

[dealtacular]

You'll need lots of patience waiting for your rebate. I bought the Logitech MX3200 wireless keyboard/mouse set during their Boxing Day sale and I'm still waiting for my $50 "Easy" (hah!) Rebate. It's now been over 4 months since I submitted it . . .

I had huge problems with the same rebate, also made my purchase during Boxing Week. You should give them a call.

I submitted online, and the rebate status kept saying that it was processing and a mail date would be available soon.

Finally, beginning of April, I gave them a call to see what was up. They said they needed me to email a copy of my receipt to verify my purchase, which of course didn't show up in the online status. (Even though I filled in the particulars online, and it was done correctly - I had kept a record). I asked why they did not inform me that they needed this and they claimed to have sent an email (they never did). They said I'd have to wait another 6-8 weeks to receive the rebate. I requested to speak to a supervisor, and they just put me on hold a few times for 5-10 min, and eventually guaranteed a call back in 48 hours (never happened).

After 3-4 days, I call again, and still, they have not updated the online status or reviewed the receipt I sent in. They refused to help any furthur, even though it was not my error that caused the delay.

A week later, I call again. I explain my whole situation, again, and finally the guy closed the old request, and manually created a new one. He said I'd have to wait just over two weeks, but it only took over a week, and I have a rebate check!

It was definitely VERY frustrating, but the last CSR was a huge help. Just keep being nice when you phone back. :cheesygri

From what I've read in other threads, it seems like most people on RFD don't have problems with the Easy Rebates. This was the first time I had an issue with any rebate ever. I had bought it online, maybe that contributed to my issues? I've read others in another older thread had problems with the MX 3200 rebate as well, it could be something with the particular product (why, I don't know).

[CalgaryRunner]

Thanks for the info, I'll give them a call this week and nag them. :)