Tim Horton's Steeped Tea - Removed from Menu??

[madone22]

Tim Horton's has apparently pulled their Steeped Tea from their menu. My guess is there is something wrong with it since I was told it was temporary.

Does anyone know anything about this?

[talia0803]

Really? Huh, I had no idea, I was there the other day and saw the poster promoting it, I wonder if it's everywhere or in just some areas. I like the tea, I'm not much of a coffee person so I'd be a little disappointed if they lost it. Though I do love the french vanilla hot smoothie :)

[Siefer999]

thats a good thing cause their steeped tea tastes like crap

[Toni]

Maybe it is location specific? Because I have been ordering steeped tea from Tim Hortons for the whole week. I hope there isn't anything wrong with their steeped tea.

[BMNB3tches]

Now that TH is a public company they have to all kinds of crazy things to try and "increase shareholder value" :rolleyes:

All the wacky themes like Maple flavours, Pumpkin flavor, whatever. A spashly expensive ad campaign, never heard of again. People just want coffee and doughnuts.

[madone22]

I drove to 3 in the Toronto West area and none of them were serving it, even though it was still posted on the menu. They all said they were told not to serve it anymore as of Friday. Just weird.

[stevethewheel]

Likely it was just not selling enough. I'll miss the silly commercials....

[porkchopbread]

thats a good thing cause their steeped tea tastes like crap


it tasted like when you left a tea bag in a cup for too long....

[Viper98]

dude, that is totally not steeped!

[sillysimms]

I didn't know they had pulled steeped tea. I also wonder if it is all the locations and why? Personally I tried it once and didn't like it. I don't like strong tea at all and this was way too strong for me. I don't buy tea from Tim's anymore. They used to charge the same for all sizes (since tea is just hot water) but once they added steeped tea, that all changed. It would be one thing if it was better, but it isn't (just my opinion).

[Grassgreen]

Boy, i really miss those steeped commercials.

They were right up there with the diamond shreddie for the worst.

[Instagator]

LOL

So my friends and I were on a mission tonight.
5 Different locations (all within <2KM) and bonus of laughing at peeps that are waiting for the bus.

2 Said - Out Of stock
1 Said - Machine broken (revisited after we found the truth)
2 Said - Pulled of menu ... err.. not in stock.

Here's the scoop.

We pulled up to one and he said pull up to the counter - We talked to him. Apparently the Steeped Tea has been recalled ALL across Canada due to improper mixture. Apparently the steeped bag herbs or whatever you call them were inproperly mixed which made it taste like ass (like when you leave a bag in for too long) - Every single timmies are being very tight lipped about it - Everybody is using the excuse not in stock - ********. Soooo that's the scoop... I asked if there's anything wrong with it that could pose a health issue - He didn't respond. lol

In any case. We revisisted the timmies that said their machine was broken - I told her we know the truth - She's like ... Oh rly? ... So i told her about the recall - Mixture etc - she's like.. So now you now. What else can I get for you.

So the story sounds legit.

[Instagator]

Likely it was just not selling enough. I'll miss the silly commercials....

Buzzz. Wrong. Its a growing trend. There's a lot more people drinking steeped tea. For instance -We go for coffee runs at work all the time - Steeped teas has surpassed coffees by a long shot now.

[stevethewheel]

Buzzz. Wrong. Its a growing trend. There's a lot more people drinking steeped tea. For instance -We go for coffee runs at work all the time - Steeped teas has surpassed coffees by a long shot now.

Well that's easier now that we know about the recall.

I'm glad it's not pulled for good. Yay for steepid commercials.

[peroxide8888]

Don't all teas have to be steeped - regardless of where you buy it? I've never understood how TH tea being "steeped" is a selling point in any way, shape or form.

[Siefer999]

Don't all teas have to be steeped - regardless of where you buy it? I've never understood how TH tea being "steeped" is a selling point in any way, shape or form.

its pre-steeped for your pleasure...

[MsMurphy]

I love the steeped tea...One of the staff at our local Tims told my DH that the tea clogs their machine so they are working on coming out on a different way to make it.

[Bookpreviews]

Don't all teas have to be steeped - regardless of where you buy it? I've never understood how TH tea being "steeped" is a selling point in any way, shape or form.

Actually you can buy instant tea- you just mix the dehydrated crystals in hot or cold water.

I actually have instant herbal tea here- from Celestial Seasonings, but it is a US only product. Called Zingers to Go- you put it in your water bottle to have instant natural iced tea.

But you can get regular instant tea at the grocery here, same as instant coffee.

[budfrogs]

Over the course of the week-end I was at 5 Tims (Man am I that addicted to Tims...Theatre one, close to house, 2 different ones Sunday and my usual work one this morning). No Steeped tea from Friday evening on. Although I got it Friday afternoon.

Was told this morning there are quality control issues and that it was recalled and that they may have some by Wednesday. But it may be as long as 2 week.

[Evil Baby]

LOL

So my friends and I were on a mission tonight.
5 Different locations (all within <2KM) and bonus of laughing at peeps that are waiting for the bus.

2 Said - Out Of stock
1 Said - Machine broken (revisited after we found the truth)
2 Said - Pulled of menu ... err.. not in stock.

Here's the scoop.

We pulled up to one and he said pull up to the counter - We talked to him. Apparently the Steeped Tea has been recalled ALL across Canada due to improper mixture. Apparently the steeped bag herbs or whatever you call them were inproperly mixed which made it taste like ass (like when you leave a bag in for too long) - Every single timmies are being very tight lipped about it - Everybody is using the excuse not in stock - ********. Soooo that's the scoop... I asked if there's anything wrong with it that could pose a health issue - He didn't respond. lol

In any case. We revisisted the timmies that said their machine was broken - I told her we know the truth - She's like ... Oh rly? ... So i told her about the recall - Mixture etc - she's like.. So now you now. What else can I get for you.

So the story sounds legit.


I could see this. About 3 weeks(maybe longer) ago my girlfriend started getting tea triple/triple with milk instead of double/double with milk. She thought it was her but perhaps it was just the steeped tea issue.

[audiokitty]

I tried two Tims in the past few days. My regular spot just said they were out and would be for a little while.
The one I hit this morning had a sign on their machine that actually referenced a recall. When I asked the staff said something about something wrong in the mixture, something something safety hazard to the employees, "it's not a food safety issue though".. I didn't catch all she said 'cause I was still half asleep (i actually drove through the drive thru just before this... drove through, didn't order anything).

sounds like their PR needs some work on this.

[Moebiwankenobi]

I was walking to work this morning and was super surprised the tim's line was only 5 people deep! So I lined up and ready to order a XL Steeped Tea as a treat since I hate lining up.

then I get there and the CSR said that there's a recall on the tea and that it's NA for the next 2 weeks. No additional info but that's concerning to say the least when the TEA gets recalled....

[behinde8]

Just got off the phone with Sonya in the customer relations dept at Tim's HQ. According to her, they have run out of inventory but should have the tea back on the shelves by Friday. What a crock! All the Tim's across the country run out at the same time? She guarantees that there is no health issues involved. Time will tell, I guess.

[Instagator]

Got this from another site.

"The deal with the steeped tea is that the grind wasn't right, not sure if he said it was too fine or not, but apparently, all across Canada there were grinds getting past the filter and into the pots of tea. He got word on Friday night to pull it from the shelves until they get a new shipment. The estimate was 2 weeks. So there was nothing wrong with the tea, it was just clogging up all the machines and letting grounds come through the filters. "

[JACKIE26]

http://thespec.com/News/BreakingNews/article/361205

LOL.....I find it funny that they call this 'BREAKING NEWS' quick someone call Wolf Blitzer at CNN.


TheSpec.com - BreakingNews - Tea time at Tim's cancelled (until new shipment arrives)

If you are a Tim Hortons steeped tea fan , you haven’t had fix in a couple of days.
The company ordered stores to stop serving the beverage Friday evening after discovering the tea had been ground too finely, said spokesperson Rachel Douglas.
That clogged filters in machines and led to improper steeping, she said. New tea is “on its way” and stores will be restocked tonight or tomorrow, said Douglas.
Rumours were rampant on the Internet and in the coffee shops that the tea had been recalled.
Hamiltonian Jen Walton said she was worried there was a safety or health problem after being told at several Tim Hortons shops that the tea had been recalled but they didn’t know why.
She searched the company’s website and found nothing and then called the customer service line and was told the stores were out of stock.
“I told the woman that I had been told the tea was recalled. She said, ‘I’ve been told to tell callers that it’s out of stock.”
While relieved to hear she had nothing to worry about, Walton said the company should have posted information on its website.
“Customers have a right to know what’s going on.”

[aznshadow]

it's coming back soon!

http://torontosun.com/News/TorontoAndGTA/2008/04/29/5419861.html

[sillysimms]

Out of curiosity, I sent an email to Tim Horton's asking about the recall and if it was a safety issue. This is the response I got:

"I would like to thank you for taking the time to write to us at our Head
Office. At Tim Hortons we strive to offer all of our customers friendly
and efficient customer service, high quality products in a clean and
pleasant atmosphere.

We are sorry to inform you that our warehouse is temporarily out of stock
for steeped tea and it will be returning to shelves as soon as possible.
Steeped Tea has not been discontinued. Our Steeped Tea is safe to consume
and will remain to be, once it is back on the shelves.

We do apologize for any inconvenience this may have caused you.

It is by listening and reacting to our valued customers feedback that we
have been able to achieve and maintain success to date.

We look forward to serving you again in the near future."

[behinde8]

I was completely bowled over this morning when I walked into my local Tim's in Calgary and out of habit said "a large steeped tea with two milk." As I was about to retract the order, remembering that this tea had been pulled from the shelves, lo and behold, as if by magic, a large steeped tea with two milk suddenly appeared in front of me. Tasted awesome too, now maybe I can get back on track and get some work done.