Factory Direct -Don't shop there.

[wahini101]

I made a return in Feb and they still haven't processed it yet, and its now April. I've been calling the head office for WEEKS and today they tell me that I have to call the store and tell them to send the head office all the return information.
Why do I have to do that??? That's their job. They couldn't figure that out weeks ago? They're just a bunch of losers.

They're awful people ( I never hear anything good about them) and I'm making sure to tell all my friends never shop there again.
:mad:

[TenzoR]

how's your post count 0 ..

[trixstar]

how's your post count 0 ..

it has happened to quite a few people on rfd so far.

[gerbil]

there was this dude i work with a few years back told me not to buy anything there. he used to work there and he said it's really terrible. One thing he did advise me is not to buy anything and the 2nd thing was never to return anything there.

basically, the company has no credibility when it comes to the products they sell.

[IoannI]

My buddy bought a HDD unit from there around this time last year. Now he didn't know what HDDinterface. Anyways he needed to exchange it for the other interface (SATE --> IDE, or IDE --> SATA). Anyways it was refurbished OEM. He returned it the next day and had a 10 dollar credit from them. They wouldn't even give him 10 bucks they just made him purchase something from there.

The worst part is he bought a refurbished 80GB from them for almost the same price as a 320 GB that TigerDirect had on sale.

[balou911]

hopefully you used your credit card, in which case, call them and do a charge back.

I guarrentee you'll see your money within 24hrs then.

[jasperException]

hopefully you used your credit card, in which case, call them and do a charge back.

I guarrentee you'll see your money within 24hrs then.

+1. Can't go wrong with this. Credit card companies are standing behind on your back for this one.