Computer crashes/reboot - related to video playback?

[YLSF]

EDIT: Pentium 4
Motherboard :Intel Board

Computer reboots. Seems to be linked to video playback.

Updated Bios
Updated video card drivers
I have done memory test (nows appears fine, before I was getting errors but fine after BIOS update) with memtest86

Not sure why it is crashing.



CPUz info as requested in this thread.

http://img527.imageshack.us/img527/1581/15675513xh5.png (http://imageshack.us)
http://img527.imageshack.us/img527/1581/15675513xh5.7eb6ece041.jpg (http://g.imageshack.us/g.php?h=527&i=15675513xh5.png)

http://img370.imageshack.us/img370/1568/43672278uo1.png (http://imageshack.us)

http://img139.imageshack.us/img139/829/29889201uh3.png (http://imageshack.us)

http://img230.imageshack.us/img230/3280/45220985ri6.png (http://imageshack.us)

http://img166.imageshack.us/img166/4049/memory1to8.png (http://imageshack.us)
http://img230.imageshack.us/img230/3103/memory2xu1.png (http://imageshack.us)

[pr0d2]

what model motherboard and ram?

you did not happen to change the voltages for anything did you?
if the memory and nb voltages are set to low for the ram you will get errors
though that doesn't explain slow bioss

best option would to be to load bios defaults see if it loads then go in and tweak the settings

[silva95teg]

I dont know if it would help, but you could update the bios as well if you haven't.

[dmxlite]

Did you test the dimms in different slots, and individually?
If they still give errors on your machine, and not the other, it could mean the memory controller (or worse) is failing.

[YLSF]

Hmm.. Like, the little voltage switch on the back of the case?

I will have to double check that. I was using a bluetooth keyboard and I couldn't get into the Bios (which was weird because I have been able to before with the same keyboard). I was going to try plugging in a USB keyboard tonight and try again.

I am not sure of the motherboard off hand. The case is so tight that I couldn't see any markings on it. The case is a HTPC style case.

Will look at it closer tonight but thanks for the feedback

[pr0d2]

Hmm.. Like, the little voltage switch on the back of the case?

No in the Bios Vdimm voltage and NorthBridge Voltage

model of mb/ram would help

[balou911]

whats your setup?

amd64 have the mem controller on the chip, and if that goes south.....

intel p4 have it on the mobo. northbridge i think.

i think youre using one of those 2 as you mentioned ddr400.

[YLSF]

It is an intel p4. Memory is DDR400 (Kingston). I will find out the motherboard tonight.

[silentio]

Try clearing the CMOS on the motherboard, and then while the case is side ways with the motherboard parallel to the floor, remove and put back on the ram (do the newest ram only). Make very sure the ram is inserted tightly by both grips on the sides.

Check to see if any of the heatsinks for CPU and for the motherboard are loose.

[YLSF]

ok. this is my mother board

http://www.intel.com/design/motherbd/om/om_documentation.htm


I checked that the ram was tight into the slots. I decided to put the original memory back in. I can't seem to access the BIOS screen now though. Tried hitting F2 and it wouldn't load up. I tried plugging in a USB keyboard and didn't get any results either (from hitting F2). I am pretty sure I got into the bios before with my bluetooth keyboard.

How do I reset the CMOS on the motherboard? Is it safe to do? I will google it (thinking maybe pulling the battery, but, don't want to risk it until I read up on it!)

[pr0d2]

ok. this is my mother board

http://www.intel.com/design/motherbd/om/om_documentation.htm


I checked that the ram was tight into the slots. I decided to put the original memory back in. I can't seem to access the BIOS screen now though. Tried hitting F2 and it wouldn't load up. I tried plugging in a USB keyboard and didn't get any results either (from hitting F2). I am pretty sure I got into the bios before with my bluetooth keyboard.

How do I reset the CMOS on the motherboard? Is it safe to do? I will google it (thinking maybe pulling the battery, but, don't want to risk it until I read up on it!)

Yes it's safe.
you have two options

there is a jumper on the board, look in the manual.
power down the and unplug the computer move the jumper into the reset position for a few seconds then put it back, after that start back up and the bios setting will all be set to defaults.
(do not power up with the jumper in the reset position, it can damage the board)

or

go to the bios, select load setup defaults.

[YLSF]

After updating the BIOS I decided to change the boot order on BIOS to load from the HD before CD Drive. That fixed the issue with the boot time. It appears that the BIOS update fixed the issue with getting errors on the ram. Anyway, going to play with it like it is for a few days and see if things are finally improved and no crashes. Then will update the memory to the 2 1gig Dimms

Now, I have Slot 0 and slot 1 (2 each) on the mother board. Can I just put my extra 2 gigs into the empty slots? How do I figure out if my motherboard supports this configuration?

I checked in the manual for CMOS jumper and I didn't see it listed (but I did find the jumper for the BIOS. There is an option to "recover" bios but don't see an option for CMOS

[pr0d2]

it will just be called "load setup defaults" but it appears you no longer need it

as for the ram just make sure you have them in the same colour slots
(eg both in the blue slots) that way it will run in dual channel mode.

its not really recommended to mix ram types different voltages/timings can lead to problems
(Edit: Not sure if you were planning to mix your current ram with 1 gig sticks)

[silentio]

You still need to clear the cmos, or you can in this case tell it to load default settings and then save and exit.

[YLSF]

ok,I spoke way too early it seems. Computer is crashing now. Rebooting after a few minutes... Just now it rebooted on Xp startup. Going to try to load defaults into CMOS and go from there....

Tried to go into the loading setting on the BIOS but it is looking for something to load on the drive. I can't find the jumper setting to just clear the CMOS. I guess I could unplug it and leave it unplugged overnight.

I think it might be something related to a USB device (Onair GT HD tuner). Has been working fine up to now but I was using it before my computer crashed. When I rebooted after a while I got a Blue screen of death with this message: IRQL_NOT_LESS_OR_EQUAL

Just unplugged the USB device and going to check it out.

I also loaded up the BIOS to check the temperature in order to see if there was over heating.

I got

Processor 56
Internal 49
Remote 37

Is this in a normal range for a p4?

[pr0d2]

that seems a little warm for idle temperatures but its still in the limits of the P4. should be around 55-60 under load
you using the stock cooler?

download and run http://www.cpuid.com/cpuz.php
then post a screen shot of the CPU info.

http://farm3.static.flickr.com/2204/2384213077_afafa0ec8f.jpg

[YLSF]

ok, thanks.. I will run that tonight.

It seems like my issues may be related to the Onair GT HDTV tuner as I did some more testing and the computer seemed to be fine but then when I plugged in the USB of the tuner and loaded the software it crashed 30 seconds later. I need to run some more conclusive tests tonight.

As for the jumper, that was the one that I was using but I don't know how to "reset" the CMOS with itit. According to what I read there are three configuration for the BIOS jumper. 1 - regular startup, 2 - configuration (auto boots into the config screen), 3 - Load/recover BIOS. For #3 when I set it up like that it seems to be checking the CD Drive for a CD or something. The bios itself didn't load nor did I see anything on the computer screen.

[pr0d2]

not sure how the intel boards work
but for most boards you just move the jumper one pin over then move it back
don't power up with it moved!

so if its like this right now
[o o]o

do this then move it back
o[o o]



ps. just noticed your the guy i bought my xbox 360 from :P

[YLSF]

updated with CPUz screen shots. Seems it may be video related. I have updated my drivers already (ati x300). Still crashes

[YLSF]

Ok, I felt the CMOS battery out over night. I replaced it with a new battery this morning.

It appears that the computer only crashes when I play video or music. It crashed once once I played MP3s but it tends to crash about 5 minutes into a video playback......


I ran it in Safe Mode/VGA yesterday and it still crashed after video playback.