ebay: listed wrong price by accident

[jayk]

What to do? The item actually sold for a lot less than I was supposed to list it for.
Part of the confusion came from listing items on Auctiva.com

I am ready to issue instant refund as a seller.

Can I just refund this or do I have to go through a long process?

Thanks

[express.items]

more details?

[silentio]

Unless you have an amazing reputation on there, other wise dont sell it for that mistake.

[Frankie3s]

You're going to have a heck of a time going south on this deal. If I were the purchaser I would raise hell. You could try to write to the winner and explain the situation.

[chrza]

That's the risk you run when listing an auction, deal with it. Are you trying to say you didn't notice your "error" until after the auction ended?

Sounds like BS already. If it's not, you can BS your way out of it by just saying the item was listed in error or it broke or some crap. There's a good chance you'll receive negative feedback though (deservedly). It's up to you.

[felix]

As others have mentioned, it depends on your feedback rating, buyer's feedback history (whether or not they have a habit of leaving neg feedback without resolving with seller), value of item, etc.

If you listed a Buy it Now item, and the auction ended within the first few minutes then your buyer might be more understanding (i know sometimes my Buy It Now auctions end very fast, then realized it was probably a good deal for the buyer and could have listed for a bit higher).

[Evil Baby]

You're probably S.O.L. especially if ebay has your credit card number.

[Tijuana]

Tell us the item and price you wanted to sell for and what you actually sold for

[TapemanPL]

sounds to me like you didn't put a reserve and the auction didn't go as high as you expected, in that case you're pretty much out of luck

[element88]

What to do? The item actually sold for a lot less than I was supposed to list it for.
Part of the confusion came from listing items on Auctiva.com

I am ready to issue instant refund as a seller.

Can I just refund this or do I have to go through a long process?

Thanks

Unfortunately, this may be a live and learn situation. I am kind of questioning though why you didn't notice the price immediately after posting the auction and why, even in Auctiva, you were not able to enter the correct price ? Does Auctiva not allow you to do this ?

You would have to contact the buyer if you want to see if they will accept a refund. However, they are under no obligation whatsoever to agree to a refund now the auction is over.

To be honest, I would just let this one go, send the item to the buyer and consider it lesson learned to avoid any negative feedback.

[R2J4]

Don't sell it, take the negative feedback. You think ebay cares! The whole point is to make money. If your losing money on your deal, do go through with it.

[dasaylay]

Don't sell it, take the negative feedback. You think ebay cares! The whole point is to make money. If your losing money on your deal, do go through with it.

You contradict yourself over and over again in your post.

[squall458]

You contradict yourself over and over again in your post.

+ 1 Sorry its your fault OP. Take the hit or try to explain it to the buyer. Either way, its your fault, no the buyer.

[Lava]

Off Topic or somewhere needs to get a SubForum called "eBay Questions/Advice" ... I am sure it'd be popular, seeing as how we get about 1 eBay question a day here in Off Topic...


oh, and @ OP, It's all in the buyer's hands currently... If you ask him kindly and politely, he may be nice enough to refund you your money.

Also, was this a Buy It Now auction? Or a bidding auction??

[chrza]

You're probably S.O.L. especially if ebay has your credit card number.

It doesn't work that way. It's not like eBay is gonna charge his credit card for not wanting to sell his item.

[element88]

Don't sell it, take the negative feedback. You think ebay cares! The whole point is to make money. If your losing money on your deal, do go through with it.

I would hope the individual who posted originally does not take this advice.
Negative feedback, especially if you are new to eBay can severely hamper/restrict your ability to sell things in the future. The majority of people will not buy anything from somebody who has negative feedback.

If you have 1600 sales and only one or two negatives, that is not likely to effect you as there are always going to be some people who are not happy no matter what you do to appease them. Also, an experienced eBay seller is not likely to make a mistake in listing the price either but we are human so it can happen.

Like I suggested in my first reply, I would suggest that you just suck this one up and and be more careful in the future when you make a listing. I would also advise that you either post future eBay listings through eBay, or use a auction software program you understand and are familiar with.

[chrza]

Don't sell it, take the negative feedback. You think ebay cares! The whole point is to make money. If your losing money on your deal, do go through with it.

No offence, but I guarantee that if the OP was on the opposite end of this deal, you'd be encouraging him to leave negative feedback because he was getting screwed out of a good deal.

Same goes for everyone else saying he shouldn't sell it.

[element88]

No offence, but I guarantee that if the OP was on the opposite end of this deal, you'd be encouraging him to leave negative feedback because he was getting screwed out of a good deal.

Same goes for everyone else saying he shouldn't sell it.

I completely agree - he does need to sell it. It was his mistake, not the buyer's. I suspect what happened in actual fact is that he listed the item at a price he thought would draw in bids or lead to a bid war. When this didn't happen, he realized he had lost considerable profit and tried to come up with a way to avoid having to sell the item for what it went for.

Just man up and sell the item, move on. If it was a mistake, I bet you'll be more careful in the future !

[R2J4]

You don't want to lose money. Negative feedback is not worth anything, online reputation is meaningless. One minute your good the next your not. Your item, time and money does have a value. I got a negative feedback from a guy who aggressively bid on an item I sold. He paid via paypal and then left me negative feedback saying he did not want the item. (My first negi) I emailed the guy and asked if you did not want to buy it why did you pay for it?!. I had at the time 165 of hard earned positive feedback. So I got a negi and got over it.

The point of ebay is like any other market, you are there to make money not lose. Lose sight of that goal and you end up complaining on rfd!

[onetruguju]

ebay is an auction site....

go to a real auction.. do you think the sellers get the full price, or what they expect for something??

follow through with the loss (btw, how much did you 'potentially' lose?)
its a mistake...

you learn more and more as you go

[chrza]

You don't want to lose money. Negative feedback is not worth anything, online reputation is meaningless. One minute your good the next your not. Your item, time and money does have a value. I got a negative feedback from a guy who aggressively bid on an item I sold. He paid via paypal and then left me negative feedback saying he did not want the item. (My first negi) I emailed the guy and asked if you did not want to buy it why did you pay for it?!. I had at the time 165 of hard earned positive feedback. So I got a negi and got over it.

The point of ebay is like any other market, you are there to make money not lose. Lose sight of that goal and you end up complaining on rfd!

Well, actually, your feedback score means a lot. True, that if you have 97%+ feedback, you're still in the good. But depending on his current score, it might not be worth it for him to take the negative. It can deter bidders, for sure.

For the record, how do you feel about non-paying bidders?

[Kasakato]

Who cares, its eBay. Your going to be forced to leave a positive feedback anyways, just dont complete the transaction and send a refund.

[ariell]

You don't want to lose money. Negative feedback is not worth anything, online reputation is meaningless. One minute your good the next your not. Your item, time and money does have a value. I got a negative feedback from a guy who aggressively bid on an item I sold. He paid via paypal and then left me negative feedback saying he did not want the item. (My first negi) I emailed the guy and asked if you did not want to buy it why did you pay for it?!. I had at the time 165 of hard earned positive feedback. So I got a negi and got over it.

The point of ebay is like any other market, you are there to make money not lose. Lose sight of that goal and you end up complaining on rfd!

You seriously do not know what you are talking about! I can guarantee you that there are lots of people, myself included, who would not buy something from someone with negative feedback. If you have 1000+ sales maybe it's nothing. But if you have low numbers AND the buyer posts saying you reneged on your selling price, you end up the loser.

I totally agree with what every other level-headed person here has said: It was your fault. It's up to you to check that your posting is accurate. It's beyond me how it got til after the auction finished before you 'noticed' the wrong price. I think that's BS. As someone else said, if you were trying to start low in the hopes of getting a good final price, well that's just your tough luck. If you knew what you wanted to get as a final price, then you should have a. started at a higher starting price, b. used the "buy now" option or c. set a reserve price. Of course all of these mean higher ebay fees to you. And if you purposely did not make use of the options available just to save yourself a few bucks, well tough, that's not the buyer's problem. Be a man and just let it go.

[Arkaine]

What's the item?

Say you broke it and will refund the money.

[element88]

Who cares, its eBay. Your going to be forced to leave a positive feedback anyways, just dont complete the transaction and send a refund.

Well, you clearly have no understanding of eBay so I would suggest people do not take any of your advice seriously.

Just to show that your advice in left field - here are a few eBay facts from somebody who has 1,980 sales to his name with 100 % feedback and never a negative :

1. Nobody is ever forced to leave feedback. It is completely your decision to leave feedback - both for the buyer and the seller.

2. You do not have the choice of just sending a refund and voiding the sale.
The buyer is legally entitled to this item at the price at which it was sold. End of story. You can get penalized as a non-performing seller if you decide not to send the item and complete the transaction.

3. You do have the option of contacting the buyer and trying to ask if they will accept a refund instead of the item but they are under no obligation to do so.

Again, I am betting this seller was trying to avoid fees by not setting a reserve or buy it now option and is now realizing that this did not work out the way he expected. Again, man up and finish the transaction. Next time maybe you'll try something different !

[aimfox]

do this,

charge them the total cost in the shipping even thought they bought it at that price.

for e.g. u sold the item for $7 which you expected to be $77. Drag $70 to shipping + an additional $20 and maybe you can get away from this. Or msg him for a full refund saying you don't want to sell him the product anymore but you will leave him a positive feedback.

[i3_dawg]

+1 you don't expect to get the full price, people go to auctions to buy things cheaper

ebay is an auction site....

go to a real auction.. do you think the sellers get the full price, or what they expect for something??

follow through with the loss (btw, how much did you 'potentially' lose?)
its a mistake...

you learn more and more as you go

[ariell]

do this,

charge them the total cost in the shipping even thought they bought it at that price.

for e.g. u sold the item for $7 which you expected to be $77. Drag $70 to shipping + an additional $20 and maybe you can get away from this. Or msg him for a full refund saying you don't want to sell him the product anymore but you will leave him a positive feedback.

:eek: You've got to be kidding right???

Are you seriously suggesting that he charge someone $70 in shipping plus another $20 to cover his own stupid mistake?? That's got to be the stupidest idea I've ever heard.

No one is going to fall for that. You will be reported by the buyer faster than you can say "I f&*cked up".

[chrza]

do this,

charge them the total cost in the shipping even thought they bought it at that price.

for e.g. u sold the item for $7 which you expected to be $77. Drag $70 to shipping + an additional $20 and maybe you can get away from this. Or msg him for a full refund saying you don't want to sell him the product anymore but you will leave him a positive feedback.

lol @ "maybe you can get away from this." GREAT plan you thought of here. I like the mathematical breakdown too. :rolleyes:

Do this, and you'll pretty much guarantee negative feedback on your end.

[toalan]

Why don't you just contact the seller and tell him you F*cked up, ask him kindly not to leave you neg feedback and give him his refund.

You never know, sometimes people are kind.

Any other alternative, you either lose money or you get neg feedback.

What is the item and what was the final price? If you are losing lots of money then I can understand, but if you sold a $3 pokemon card for $1.50 then you are just being petty for not shipping out the item.

[Kasakato]

Well, you clearly have no understanding of eBay so I would suggest people do not take any of your advice seriously.

Just to show that your advice in left field - here are a few eBay facts from somebody who has 1,980 sales to his name with 100 % feedback and never a negative :

1. Nobody is ever forced to leave feedback. It is completely your decision to leave feedback - both for the buyer and the seller.

2. You do not have the choice of just sending a refund and voiding the sale.
The buyer is legally entitled to this item at the price at which it was sold. End of story. You can get penalized as a non-performing seller if you decide not to send the item and complete the transaction.

3. You do have the option of contacting the buyer and trying to ask if they will accept a refund instead of the item but they are under no obligation to do so.

Again, I am betting this seller was trying to avoid fees by not setting a reserve or buy it now option and is now realizing that this did not work out the way he expected. Again, man up and finish the transaction. Next time maybe you'll try something different !

Your making a huge assumption there. I do praise you on your eBay reputation if that is what you are looking for however. I have over 1,100 positive feedback points on eBay, and 0 neutral/negatives, far from unexperienced.

Let me first set the record straight, life is not perfect and errors are sure to occur. When these errors occur, I am as fair as reasonably possible. Part of being an honest business person is to resolve mistakes in a fair manor, without enduring unjust finical loss, and causing undo delay to the other party. In this case the seller ultimately has two options. a) Ship the item and accept the loss; b) Refund the buyer. Option A will result in a pleased buyer, but the seller will take a loss. Option B will likely result in a negative feedback, however the buyer was still fairly treated as he/she received a full refund. The legal obligation to send the item only exists on eBay after payment is made, and would have to be enforced in court. I highly doubt that the seller would be found guilty of any crimes providing he/she sends a refund, and breaks contract.

[st7860]

just give the money back and block that person from bidding on your auctions.

[element88]

Your making a huge assumption there. I do praise you on your eBay reputation if that is what you are looking for however. I have over 1,100 positive feedback points on eBay, and 0 neutral/negatives, far from unexperienced.



Hello,

It appears there is a misunderstanding of sorts here. I was not seeking praise of any kind. I was simply appalled by some of the ridiculous advice being given here to the original poster and was merely attempting to make some suggestions that might be helpful to both parties.

I posted my eBay record to establish some form of credibility to my comments after somebody mentioned something about being forced to leave feedback.

Please read the entire thread and you will see what I mean.

Thank you,

Jim

[element88]

just give the money back and block that person from bidding on your auctions.

The person who bid on and won the auction did nothing wrong at all.
It is the seller who is made a mistake and was attempting to find a way to get out of the transaction.

It is the buyer who should be blocking and avoiding the seller !

[chrza]

just give the money back and block that person from bidding on your auctions.

Hahaha, block them for simply bidding on an auction and not being outbid. You're an effen genius!!

People's logic on here never ceases to amaze me. Where do you buffoons come up with this kind of crap??

This was probably the dumbest sh*t i've ready all week. Congrats.

[Lava]

I love how the OP hasn't posted at all in this thread. If you want help, you need to give us more info, tell us how much you'll lose if you decided to take the money and ship it to him. We need info.

If you messed up on a price for a car, it is much different than a $15 cable or something that you listed for $1.50. If you're losing less then $100 bucks, I'd probably take the hit, and sell it. If its over $100, tell him your situations, if he still wants you to send the item, just don't send it, take the negative feedback, but refund his money if he payed.

[cheeseshredder]

You guys are a mean bunch. So you're saying that if somebody said they made a mistake, you would reply "No too bad, you have to send it, I won the auction"? What happened to nice people.

And no, if the situation happened to me, I wouldn't complain and whine if the seller didn't want to send it. You guys take ebay too seriously.

(To be more specific though, the situation would really depend... if it was an ebayer that sold tons of stuff vs regular joe/jane just trying to sell something off).

[kleptodathief]

Egay Ftl!

[Evil Baby]

It doesn't work that way. It's not like eBay is gonna charge his credit card for not wanting to sell his item.

Actually that is exactally how it works. There are people out there and programs out there that look for people who mispelled their auctions and therefore get no bids. So these people bid on them real cheap and when they win they force ebay to force the seller to agree. I went to school with a kid who did this and got a 42inch lcd for $75 shipped because of a mistake like that.


It's not the buyers issue the seller wasn't doing their job correctly.

[Kasakato]

Hello,

It appears there is a misunderstanding of sorts here. I was not seeking praise of any kind. I was simply appalled by some of the ridiculous advice being given here to the original poster and was merely attempting to make some suggestions that might be helpful to both parties.

I posted my eBay record to establish some form of credibility to my comments after somebody mentioned something about being forced to leave feedback.

Please read the entire thread and you will see what I mean.

Thank you,

Jim

Please point out to me where someone stated something about being forced to leave feedback. As it seems you do not find a refund sufficient enough to the buyer, what else can the seller do without enduring a loss?

[element88]

Please point out to me where someone stated something about being forced to leave feedback. As it seems you do not find a refund sufficient enough to the buyer, what else can the seller do without enduring a loss?

Check out the posted dated March 15, 11:06 AM.

"Who cares, its eBay. Your going to be forced to leave a positive feedback anyways, just dont complete the transaction and send a refund."

------------------------------------------------------------------------------------

In response to your note above, I strongly feel that it is the buyers choice as to whether they choose to accept a refund or not.

It was the sellers responsibility to check the auction page after he posted it to ensure that it contained no errors. Not only did he fail to do this immediately, he claims it was not until the end of the auction that he noticed.
I find this very difficult to believe myself.

I also find it interesting that the original poster/seller has failed to disclose any details about his auction. i.e. He still has not stated even what he was selling or how much it went for.

I find this quite suspicious and for that reason, find it a little hard to support his side of things. If he is honest and upfront and made a legitimate mistake, he would have no problem in supplying some details. When he does this, I might be more inclined to consider his point of view.

[st7860]

it must be a very sad buyer that would be upset at getting his or her money back.

[element88]

You guys are a mean bunch. So you're saying that if somebody said they made a mistake, you would reply "No too bad, you have to send it, I won the auction"? What happened to nice people.

And no, if the situation happened to me, I wouldn't complain and whine if the seller didn't want to send it. You guys take ebay too seriously.

(To be more specific though, the situation would really depend... if it was an ebayer that sold tons of stuff vs regular joe/jane just trying to sell something off).

There is nothing mean about what is being said. People are simply responding to the information (or lack thereof) in the first post. As I just mentioned in my last post, I find it quite interesting that the seller/original poster, has still not provided any real details about the auction (ie. what he was selling, the starting price he set and the end price it went for).

If it was a legitimate mistake, he can try to appeal to the buyer to accept a refund but the buyer has no legal obligation to accept it. It is always the sellers responsibility to ensure that their auction listing is correct immediately after they post it.

I still have my doubts about the sellers story and that is why I do not feel compelled to jump to his defense thus far.

[goffeebeans]

Actually that is exactally how it works. There are people out there and programs out there that look for people who mispelled their auctions and therefore get no bids. So these people bid on them real cheap and when they win they force ebay to force the seller to agree. I went to school with a kid who did this and got a 42inch lcd for $75 shipped because of a mistake like that.


It's not the buyers issue the seller wasn't doing their job correctly.

LOL than that person is obviously a fool for selling his lcd for $75 shipped.

Ebay doesn't force you to sell anything. At worst, if you don't complete the auction, you'll get a negative feedback from the seller, receive a strike on your account and you won't get back your seller's fee. The seller's fees would be ~$10, which is peanuts in comparison to the actual value of the item.

It's completely up to the seller if he wants to sell it at that price or not, you just don't want to make it a habit as you might eventually get banned for doing too many.

[aimfox]

lol @ "maybe you can get away from this." GREAT plan you thought of here. I like the mathematical breakdown too. :rolleyes:

Do this, and you'll pretty much guarantee negative feedback on your end.

naw it makes them back down the deal

[Kasakato]

Check out the posted dated March 15, 11:06 AM.

"Who cares, its eBay. Your going to be forced to leave a positive feedback anyways, just dont complete the transaction and send a refund."

------------------------------------------------------------------------------------

In response to your note above, I strongly feel that it is the buyers choice as to whether they choose to accept a refund or not.

It was the sellers responsibility to check the auction page after he posted it to ensure that it contained no errors. Not only did he fail to do this immediately, he claims it was not until the end of the auction that he noticed.
I find this very difficult to believe myself.

I also find it interesting that the original poster/seller has failed to disclose any details about his auction. i.e. He still has not stated even what he was selling or how much it went for.

I find this quite suspicious and for that reason, find it a little hard to support his side of things. If he is honest and upfront and made a legitimate mistake, he would have no problem in supplying some details. When he does this, I might be more inclined to consider his point of view.

Complete misunderstanding of the context. I was referring to eBay forcing sellers to leave POSITIVE feedback to buyers, as opposed to negative or neutral; not to wither or not its left.

While it was sellers duty to check the auction, without the specifics it is impossible to say if he knowingly neglected to complete such. Perhaps the auction automatically was listed, or perhaps it was a short auction.

[element88]

Complete misunderstanding of the context. I was referring to eBay forcing sellers to leave POSITIVE feedback to buyers, as opposed to negative or neutral; not to wither or not its left.

While it was sellers duty to check the auction, without the specifics it is impossible to say if he knowingly neglected to complete such. Perhaps the auction automatically was listed, or perhaps it was a short auction.

Regardless of the context of your original statement, eBay does not force anybody to leave feedback period - whether it is negative, neutral or Positive. It is just general eBay etiquette to leave positive feedback if a transaction was positive.

I completely agree with your second statement however - it is impossible to determine what he actually did with regards to his auction as he has not posted enough details. At this point, we are all just guessing but based on our varying eBay experience, there are several scenarios to be considered.

Thank you for your reply.

Jim

[chrza]

You guys are a mean bunch. So you're saying that if somebody said they made a mistake, you would reply "No too bad, you have to send it, I won the auction"? What happened to nice people.

And no, if the situation happened to me, I wouldn't complain and whine if the seller didn't want to send it. You guys take ebay too seriously.

(To be more specific though, the situation would really depend... if it was an ebayer that sold tons of stuff vs regular joe/jane just trying to sell something off).

If it's an honest mistake and they put the wrong buy it now price and it sold too quickly for them to see their mistake, then sure. But if the seller is just not honouring a deal simply because it didn't sell for a high enough price (which seems to be the case), that's crappy business right there.

Honour your deal. Lying and screwing your customer out of a sale simply because they got a good deal is hardly respectable. Why should the buyer be happy about being treated like that?

Just like sellers expect buyers to follow through with a transaction, buyers can expect sellers to do the same. And as a seller I can tell you that every seller is annoyed by non-paying bidders, so flaking out on a deal is HIGHLY hypocritical.

[chrza]

Actually that is exactally how it works.

Actually, no. eBay isn't gonna charge his credit card for not following through with the transaction. If you really think so, please provide a link to where that is stated in their policy.

Yes, you are legally bound to follow through with an eBay transaction, however you would need to take to the legal system to have a situation like this rectified.

[chrza]

naw it makes them back down the deal

Yaw, cause most people are smart enough to realize what the seller is doing (ripping them off) and are gonna leave negative feedback because of it.

Also, you cannot just change the terms of an auction when it's over. You can't even change it once it has the first bid on it.

[Kasakato]

Regardless of the context of your original statement, eBay does not force anybody to leave feedback period - whether it is negative, neutral or Positive. It is just general eBay etiquette to leave positive feedback if a transaction was positive.

I completely agree with your second statement however - it is impossible to determine what he actually did with regards to his auction as he has not posted enough details. At this point, we are all just guessing but based on our varying eBay experience, there are several scenarios to be considered.

Thank you for your reply.

Jim

The context is key, it cannot be ignored. To simply dispose of the context would be ignorant. There are two logical contextual meanings to my statement: ("...Your going to be forced to leave a positive feedback anyways...")
a) The act of leaving feedback. This can be defined as a yes or no mandate to leaving feedback. As I said before, this is the incorrect context.
b) The type of feedback given. This can be defined as positive, neutral, or negative. This is the correct context as eBay will force sellers to leave positive feedback, as opposed to neutral or negative; not to wither its left or not.

[Evil Baby]

Actually, no. eBay isn't gonna charge his credit card for not following through with the transaction. If you really think so, please provide a link to where that is stated in their policy.

Yes, you are legally bound to follow through with an eBay transaction, however you would need to take to the legal system to have a situation like this rectified.

http://pages.ebay.com/help/policies/seller-non-performance.html

http://pages.ebay.com/help/tp/inr-snad-process.html

Also the buyer can request contact info for the seller. I'm not sure how much ebay gives up but that could get very annoying.

I would be most concerned with this line.
Requirements regarding payment options and potential holds on payments made through PayPal

[goffeebeans]

http://pages.ebay.com/help/policies/seller-non-performance.html

http://pages.ebay.com/help/tp/inr-snad-process.html

Also the buyer can request contact info for the seller. I'm not sure how much ebay gives up but that could get very annoying.

I would be most concerned with this line.

Your links only support the idea that ebay will charge you the selling the fees, if you do not go through with the transaction. It does not support the idea that ebay will force you go to through with the transaction. ie sell your car for $10. It only says you're EXPECTED to honour the contract.

There's nothing to be concerned of with your last line. It just means that they'll put a hold on the funds that the BUYER already sent for the item, if you dont go through with the transaction. But obviously if you sold it for a much lower amount than expected or made a mistake, you would end up not going through with the transaction and refund the buyer's money anyways.

[element88]

The context is key, it cannot be ignored. To simply dispose of the context would be ignorant. There are two logical contextual meanings to my statement: ("...Your going to be forced to leave a positive feedback anyways...")
a) The act of leaving feedback. This can be defined as a yes or no mandate to leaving feedback. As I said before, this is the incorrect context.
b) The type of feedback given. This can be defined as positive, neutral, or negative. This is the correct context as eBay will force sellers to leave positive feedback, as opposed to neutral or negative; not to wither its left or not.

Wow - I honestly have no idea of what you are trying to say here. It seems that you completely misunderstood my note as well as the way in which I was using the word context.

In any case, I am just going to have to agree to disagree with you at this point as I see our interaction going nowhere but downhill otherwise, and I don't think that would be useful to this discussion.

Thanks for your input,

Jim

[Spare-Flair]

Sigh. E-mail the guy, let him know that it was listed at the wrong price. Apologize profusely and tell him you just can't afford to sell it at that price because of *insert sob story* and that you'll refund his payment and even give him a discount or something other incentive on your future listing because of goodwill.

[element88]

Sigh. E-mail the guy, let him know that it was listed at the wrong price. Apologize profusely and tell him you just can't afford to sell it at that price because of *insert sob story* and that you'll refund his payment and even give him a discount or something other incentive on your future listing because of goodwill.

Yes, this certainly is an option but the buyer has absolutely no obligation to accept and he likely won't either. He/she got a great deal from the sounds of it so I am not too optimistic.

I know everybody makes mistakes but am curious as to how long this auction actually ran and why the seller did not notice the mistake immediately after he posted the listing on eBay or at least before the auction ended ??

I just find it a little hard to swallow that the seller did not check the listing on eBay once during the auction. It still makes me think that he just listed it low to avoid fees or attract bids, it backfired on him badly and now he is trying to find a way to cover his butt for the large loss.

Jim

[ullyeus]

Sigh. E-mail the guy, let him know that it was listed at the wrong price. Apologize profusely and tell him you just can't afford to sell it at that price because of *insert sob story* and that you'll refund his payment and even give him a discount or something other incentive on your future listing because of goodwill.

Do this if you are losing more than $50, if you are losing less then suck it up but send an e-mail explaining anyways.