Help!!! My PS3 won't eject the disc!!!

[oOcandyOo]

Anyone has the Sony # I can call? or suggestion what I can do???>:(

[uddinf]

I'm sure if you checked playstation.ca you can get the phone number and they also have a support section.

[nano]

i would use the pwr switch on the back when turning it on hold down the eject area..
sony 18778997669

[CastIronStove]

When I've had problems in the past with my PS3 (usually after I've left it off for a couple of days with a DVD in it; it won't turn on and the disc won't eject), cycling the power by completely unplugging it for more than ~30 seconds solves it.

Best guess is that at some point its internal state gets messed up, and it gets stuck in a loop or transitions to some exception state. Hopefully they fix it with a firmware upgrade.

[sfu_lifer]

I've always had a disc in my 20GB PS3 and I've never had issues ejecting anything (game, BR movie or DVD movie). How old are your PS3s for those having this problem?

[mr_dimsum]

I've had a similar problem. Everytime I tried to turn on the system, it's shut down a second later and the disc would be stuck. Luckily, called Sony and they shipped me a box and I got a new one days later. Problem is, they will require purchase information, so make sure you have some type of proof of purchase.

[CastIronStove]

I've always had a disc in my 20GB PS3 and I've never had issues ejecting anything (game, BR movie or DVD movie). How old are your PS3s for those having this problem?

Mine is a 60GB that I bought on July 11th.

However, I usually leave my PS3 off for long stretches of time (sometimes weeks). I've only run into the problem twice, and it was after it was off for over a week with a DVD in it. I haven't run into the problem with BR discs.

[theurbancanadian]

That really sucks. I hope they fix this issue when I get my PS3.

[sfu_lifer]

That really sucks. I hope they fix this issue when I get my PS3.
I don't think it's something that needs fixing though since it affects a tiny minority of PS3 users. Probably just needs better QA.