Opinions on TD Meloche Monnex auto insurance service

[Kohanz]

I recently bought a new car and have been looking at different insurance plans (picking the car up later on).

The best rate, by far, is what I am quoted through TD Meloche Monnex, a group rate since I am a graduate of an Ontario University.

I was just wondering if anyone who has this insurance could share their satisfaction or dissatisfaction with the service - especially those who have had to go through any claims with them.

Thanks in advance!

[MikeyP]

I recently bought a new car and have been looking at different insurance plans (picking the car up later on).

The best rate, by far, is what I am quoted through TD Meloche Monnex, a group rate since I am a graduate of an Ontario University.

I was just wondering if anyone who has this insurance could share their satisfaction or dissatisfaction with the service - especially those who have had to go through any claims with them.

Thanks in advance!

Been with them for years. Nothing but good things to say. My wife was hit by an uninsured driver about 2 years ago, wrote off our car (she wasn't hurt.. just a really good bump. Vibe sucked it up really well and had frame damage). Had a rental that evening within an hour or so, cheque with a fair value for the write off later that week. Rates didn't go up because it wasn't our fault. Definitely a good experience for a bad situation.

[Vaxine]

I recently bought a new car and have been looking at different insurance plans (picking the car up later on).

The best rate, by far, is what I am quoted through TD Meloche Monnex, a group rate since I am a graduate of an Ontario University.

I was just wondering if anyone who has this insurance could share their satisfaction or dissatisfaction with the service - especially those who have had to go through any claims with them.

Thanks in advance!

Well I have been with them for the last 3 years..and I must say they have a very efficient customer service dept. I had few minor claims with them and they were cleared of immediately. Rates are excellent..

[Big D]

Been with them for 4 years and nothing but good things to say about them. When our van was dinged in a parking lot we had no trouble at all. They even extended our rental van when the body shop took too long with the repair.

[hehehaha]

been with them for 4 years, my rate went up for no reason last year and this year.....so i'm searching for a cheaper insurance company now....so far, Belair Direct is giving me the be best rate.....

[Kohanz]

been with them for 4 years, my rate went up for no reason last year and this year.....so i'm searching for a cheaper insurance company now....so far, Belair Direct is giving me the be best rate.....

I don't understand how your rates could go up for "no reason". Did you call them and ask them why your rates increased?

[Rokkin]

I've had both Home and Auto insurance with them for years. Rates are decent. I can't comment on any claims since I've been lucky so far.
Check out their Grand Touring option with their auto insurance. I think it's worthwhile, others may not. I think it's only $25 extra/yr

[gman]

I don't understand how your rates could go up for "no reason". Did you call them and ask them why your rates increased?

They always do that. They just say the price goes up. I get quote from various car insurance company every year. If there is significant saving, I would switch. Monnex is seldom top of my list even though I already have home insurance with them. i.e. even without combining with home insurance, others could beat Monnex with home insurance combo pricing. Moonex did beat others last year but RBC beat them this year. I am with RBC now.

[Jay-c]

Been with them for almost 4 years now, couldn't be happier. I haven't filed a claim yet (knock on wood!) so I can't comment on that process...

My rates have gone down every year I'm with them, and they already started off with fantastic rates to begin with! Just got my renewal in the mail last night, rates went down another $200/yr! Now sitting at $2000 for both of us for the year, 2 cars...

[The_Professor]

I'm with them for home and auto insurance also (about four years now). So far they have been great, though admittedly I haven't needed to file any claims.

[NDman]

I have been with them for 5 years (with Cooperators for the 8 years before that). Never made a claim so I can't say much about the claim department based on personal experience. My premium has been mostly steady but it got jacked up slightly 2 years in a row. Stupid insurance industry in Ontario. My rate is just over $70/month for full coverage on a minivan

My friend got into an accident that was initially deemed her fault but got reversed in court based on witness count. TD took care of things swiftly with rental, repair; and no premium increase for her.

[Bazooka Joe]

Heh, I was just slagging TD bank in another thread and here I go.

I've been with Meloche Monex for 3 years now, great customer service and way cheaper than the competition. I shop around every 6-12 months to check and TD Meloche Monex is still cheaper by a large margin than their competitors. I haven't had an accident, so can't say how that end goes, but so far I've been very happy with them.

[gman]

Heh, I was just slagging TD bank in another thread and here I go.

I've been with Meloche Monex for 3 years now, great customer service and way cheaper than the competition. I shop around every 6-12 months to check and TD Meloche Monex is still cheaper by a large margin than their competitors. I haven't had an accident, so can't say how that end goes, but so far I've been very happy with them.

I guess Monnex is good for younger driver. In the past 10 years, most insurance company just tried to get me in for a good price the first year and always raised the price a bit next year. Not necessary big but they always increase and never decrease. I usually can find another insurance which can give me better price the following year although the margin may not big enough for me to go through the trouble to switch. Monnex usually is in the lower half of the list in the past 10 years.

I have no claim, no ticket, no accident for N years. RBC (my current auto insurance company) said I am a 7 stars driver (although I thought there are only 5 stars :?: ).

[professionaldude]

I am planning to purchase a policy from Monnex but they will give me cheaper rate if I am going to university. But currently i am not going to university. I plan on going. So do u think they will call University to verify that i am currently going to or not?

[Kohanz]

I am planning to purchase a policy from Monnex but they will give me cheaper rate if I am going to university. But currently i am not going to university. I plan on going. So do u think they will call University to verify that i am currently going to or not?

Yes, they will verify it through their computer system, they did it for me while I was on the phone with them.

[gman]

I am planning to purchase a policy from Monnex but they will give me cheaper rate if I am going to university. But currently i am not going to university. I plan on going. So do u think they will call University to verify that i am currently going to or not?

What if you have an accident and then they find out you are not in university?
Do you prepare for they rejecting your claim?

[MrDisco]

So do u think they will call University to verify that i am currently going to or not?

So you want to scam an Insurance company? Yeah there's a smart idea.

[professionaldude]

Yes, they will verify it through their computer system, they did it for me while I was on the phone with them.
Not on their system. I mean will they call the university? :confused:

[Fort McMurray]

I wrote off my truck at the end of 2007, still waiting to settle the claim. They had so many claims that I got stuck with another adjuster company and it took 7 weeks for an offer, still waiting on the counteroffer reply.

Customer service wise was off and on. The first person I spoke to didn't help at all, I was stuck in a hotel in a town with no car rentals. I managed to get friends to drive 2 hours to come rescue me. Called Monnex back, making sure not to speak to the same person, and had more help.

Other than the fact that I haven't been able to get the adjuster from the contracted company to reply to me, I guess it hasn't been too bad. Have nothing to compare to other than ICBC claims from 10 years ago.

[Jucius Maximus]

Check out their Grand Touring option with their auto insurance. I think it's worthwhile, others may not. I think it's only $25 extra/yr
It was $50/yr when I got a quote.

I just got TD Meloche Monnex starting last month and their price was by far the lowest for me.

I used that comparison tool from Bel Air Direct with $500 deductibles and $1M liability, and still Meloche Monnex was considerably cheaper than anything from the comparison even though I quoted with $2M Liability.

[professionaldude]

It was $50/yr when I got a quote.

I just got TD Meloche Monnex starting last month and their price was by far the lowest for me.

I used that comparison tool from Bel Air Direct with $500 deductibles and $1M liability, and still Meloche Monnex was considerably cheaper than anything from the comparison even though I quoted with $2M Liability.

Grand Touring option is still $50/year. I confirmed it today.

[henry495]

I am also with them. If you are in a group, their rate is quite competitive however it also depends on where you live (ie. by your postal code), their claim experience of the vehicle you have and the claim experience of the group you are in.

Since the claim experience varies each year, the rate will go up and down.

As to Customer service they are pretty average just like other companies.

[paulo500]

been with them for 4 years, my rate went up for no reason last year and this year.....so i'm searching for a cheaper insurance company now....so far, Belair Direct is giving me the be best rate.....
+1 My rates has been going up now for the past 2 years.
When i moved out of the "M" postal code of Toronto, My rate finally dropped about $800/year! But then upon renewal 5 months later, it went up $10/month...Now, this year, they are upping the sum to over $20 per month from last year! wth?! I've got zero accidents, zero tickets...Perfect 6* rating! So much for my "Alumni" status.
Maybe TD's demographic is in the "Under 30" age range? I think every insurance company has their own preferred demographic. My brother-inlaw works for CAA insurance, and he told me their preferred age is 45+. So if your are a perfect driver under that age (or over 55 i think he said the max age was), you will still be grossly over charged...

Anyway, I did some quoting around and i'll be switching insurance companies when my policy is up soon. Good riddance!
Atleast desjardins comes in much cheaper than TD. PLUS they offer a discount if you use winter tires.;)

[Squiggles]

An interesting note, my wife and I have been with Meloche for a few years now, but recently changed cars. The old insurance had my wife as the primary because she had gotten the insurance offer through her University Alumni network, but when we were changing our policy I mentioned that I was a University graduate too. Turns out that it is cheaper to have me as the primary because the rates for my University (UWO) are cheaper than hers (Mt A). Go figure.

[COSMIC5]

What if you have an accident and then they find out you are not in university?
Do you prepare for they rejecting your claim?

They may ask for proof that you are attending.

[royaljelly]

I use TD as well for both cars and home, great rates. Haven't made a claim yet though. I got the UofT Alumni discount as well.

[COSMIC5]

I wouldn't wait too long...ask to speak to a supervisor

[Engi-Nir]

Been with them for 5yrs now I think, service is excellent, and claimed a no fault accident, they were very helpful, provided rental, etc.

[sandyriver]

I was with Monnex for 6 years via University group. They were very cheap when I started with them, but the rates went up gradually. Then I decided to move on when CAA offered better rates. My house insurance is still with them.

I've got to say the support was great as long as I was with them. Still not sure what made them go from the cheapest to fairly expensive option. I've had no claims. The conspiracy theorist in me thinks they always offer new rates to new members, and gradually increase them without you even realizing it. But we all know insurance companies are all above this kinda stuff, right? :D

sandy.

[rems]

Not on their system. I mean will they call the university? :confused:

They may ask for proof that you are attending.

I was asked to provide my student ID. It`s not too hard to confirm on the university`s website if you`re a current student with that info.

[c_snapper]

just recently signed up for my policy with them...

the rate i got is through my employer, but they did nothing but just asked if i'm employed by my company...

their rate was by far the best despite having 1 claim and 1 minor conviction...