Whats the salary for bank teller in GTA?

[little-fish]

What is the bank teller's annual salary or hourly rate in GTA?
Do they differs a lot between banks (the Big5 banks)
Do they work on shifts?

What about mutual fund representatives at the branch and call center agent?

[hehehaha]

teller starting around $12--$13/hour.

Mutual fund rep in call center is around 40--45k/year... not sure about the bonus though...

[chicken_little]

$12-$13/hr is crazy low.

I was an inbound mutual fund csr 8 years ago and the rate was $15/hr even back then. Not sure what the going rate is these days.

[oeketer]

teller is about 12-13 starting depending on where the bank is located and with which bank.

MF reps in the branches start anywhere from 35k-40kish (junior sales officers...more on higher positions) depending again on location of the branch and which bank it is.

Don't know anyone in the call centers but from the job postings i've seen internally, you're looking at about the same.

[little-fish]

teller starting around $12--$13/hour.

Mutual fund rep in call center is around 40--45k/year... not sure about the bonus though...

Perhaps the hourly rate is different between MF reps and teller.
So teller is more like a stepping stone position for those who wish to gain experience in banking industry?

Both MF reps (inbound or at branch) got bonus for selling mutual funds? or bonus if they exceed their quota?
If anyone purchase mutual funds from them, they will get the piece of meat?

What about financial advisor (the ones with office in branch)

[UrbanPoet]

tellers $12-$14/hr

financial service rep (basic accounts, services, investment etc) make between $30k-$35k starting. Depending on your sales expirience. IFIC And CSC help big time.

Financial advisors make more but they have more bonuses/commissions.

[ItemFinder]

$12-$13/hr is crazy low.

I was an inbound mutual fund csr 8 years ago and the rate was $15/hr even back then. Not sure what the going rate is these days.
How is this low? It's no better than a cashier. In reality, tellers should be paid minimum wage, but of course it will only encourage skimming off the top.

[oeketer]

Perhaps the hourly rate is different between MF reps and teller.
So teller is more like a stepping stone position for those who wish to gain experience in banking industry?

Both MF reps (inbound or at branch) got bonus for selling mutual funds? or bonus if they exceed their quota?
If anyone purchase mutual funds from them, they will get the piece of meat?

What about financial advisor (the ones with office in branch)

In the branch there is no specified MF rep... all sales officers are also mutual fund reps...junior sales officers deal with maybe up to 20K in MF business...and senior sales officers handle pretty much the rest.

In terms of compensation, all sales officers get a bonus...depending on their performance and a few other things...each bank is different in determining bonus payouts and such.

[little-fish]

How is this low? It's no better than a cashier. In reality, tellers should be paid minimum wage, but of course it will only encourage skimming off the top.

What educational background is required for teller position? A business degree from Univ? That is surpingly. I was at Tim Hortons and one of the staff was telling me that he makes $12/hr (day shift..not weekend or evenings) while we had a little chit chat.

In the branch there is no specified MF rep... all sales officers are also mutual fund reps...junior sales officers deal with maybe up to 20K in MF business...and senior sales officers handle pretty much the rest.

In terms of compensation, all sales officers get a bonus...depending on their performance and a few other things...each bank is different in determining bonus payouts and such.

What about the Help Desk position at the branch? Seems very nice job.
If you are a MF rep, do you rather work in the branch or inbound?

[oeketer]

What educational background is required for teller position? A business degree from Univ? That is surpingly. I was at Tim Hortons and one of the staff was telling me that he makes $12/hr (day shift..not weekend or evenings) while we had a little chit chat.



What about the Help Desk position at the branch? Seems very nice job.
If you are a MF rep, do you rather work in the branch or inbound?

Teller: background education, high school for the most part. Mainly if you have cash handling and customer service experience, thats what they are looking for.

The help desk position is usually filled by a teller. Just a different spot than standing at the wicket, and they don't handle transactions involving cash. Sometimes can do transactions like paying bills or depositing cheques if the branch is really busy.

I'd rather work in the branch. From what I gather, most people don't want to buy MF's over the phone. I think for the most part, the MF reps at the call center are just there to service existing accounts.

[640m]

The pay is reasonable for a teller, but not fantastic. I would assume the Financial Advisors and other sales people will be able to make more (depending on their sale skills and contacts) based on commissions. The CIBC teller in Toronto is part of a class action lawsuit against the bank for not paying overtime, so there is that part of the teller's job that you may encounter. Actually, for Toronto a bank teller's salary is probably barely enough to get by on one salary.

[little-fish]

tellers $12-$14/hr

financial service rep (basic accounts, services, investment etc) make between $30k-$35k starting. Depending on your sales expirience. IFIC And CSC help big time.

Financial advisors make more but they have more bonuses/commissions.

Is that after or before tax?
Who is the one that sits behind tellers?
If banks allows you to made a deposit/withdrawl in the branch without band card (but has other photo identification cards ..ie. driver's license) Does that mean the tellers have the ability find out how much their friends/relatives make if they bank with the same bank that he/she is working for based on their phone number/address?

Who has to count the till at the end of the day? if there are morning/afternoon/evening shifts..

[UrbanPoet]

The person that sits behind the teller depends on the bank... Usually its the operations support officer (title differs from bank to bank) aka teller supervisor. They do paper work and assist in any major issues or problems such as fraud.

and yes... Bank tellers can see everything. But that is bound by the ethical and legally binding privacy laws.

As for who keeps track of the money etc... Thats usually up to the central teller. The one that deals with business and cash orders. Again this differs from bank to bank. Smaller branches have people that serve Dual roles.
eg. 1 bank i worked @ the "Teller supervisor" was also @ the front desk.

IT depends really.
IF you go to any banks HR site and search CSR jobs you can see job descriptions of each title/position.

[tommyng1110]

how do you guys get hired as a bank teller? Apply thou their coroperate careers website?

[Nhiem]

I believe they no longer use the term "teller", rather just "Customer Service Representative".

[TheGoods07]

how do you guys get hired as a bank teller? Apply thou their coroperate careers website?

I was also curious about this. A friend of mine is trying to find a job as a teller as well. Is the only way to get hired as a teller is just to apply on the bank's website or would you have some luck handing your resume to a manager?

[bk33]

I just turned down a CSR position from TD, because they want me to commit one year, is that common? I'm graduating in April so I told them I could commit 6 months minimum no problem but that's where the conversation ends :| .

[7jai]

I just turned down a CSR position from TD, because they want me to commit one year, is that common? I'm graduating in April so I told them I could commit 6 months minimum no problem but that's where the conversation ends :| .

Well I'm sure that no company (or bank for that matter) would like to use their resources and funds to train you, just so an individual would stay a few months and then move on. I can especially see it in banks since they are all cheap in this fashion.

[rdtx2002]

I just turned down a CSR position from TD, because they want me to commit one year, is that common? I'm graduating in April so I told them I could commit 6 months minimum no problem but that's where the conversation ends :| .

i certainly wouldn't spend 3 weeks training you if I knew you were gone in 6 months.. i'd find someone who is more committed.

[UrbanPoet]

I just turned down a CSR position from TD, because they want me to commit one year, is that common? I'm graduating in April so I told them I could commit 6 months minimum no problem but that's where the conversation ends :| .

ouch. Way to burn bridges! It coulda been your "foot in".
I know someone who got a teller job... Then quit after 4 months for a higher paying head office position for another bank!

Use it!

[qster]

Look at all these "young" questions...

Only a year ago the pay was only $10/hr to start.
The Big 6 (not 5) banks finally raised the starting wage for tellers due to the high attrition rates they were seeing amoung their CSRs.

Most new college/university students take a CSR (teller) position to get their foot in the door, unless you have a specialized degree (finance/account). Most who start as a CSR usually go the financial services route.
The Bank will train you for about 3 months (about anti-money laundering, bank robbery prevention, etc...). Some banks will have quotas for CSRs to meet each week or month (if you meet them you get a semi-promotion).

The CSR you see at the desks are usally Sr. CSR's who've been their for a while.

Criteria for some of the big 6 banks...
- University/College grad (some cases they will take final year students or if you have a family member currently employed).
- CSC certifcation (perferrably have it already or enrolled in the course).
- If you have your Insurance and MF certification its a bonus and you'd probably move up amoung the ranks faster.

CSR positions are not hired centrally through HR...in some rare cases it can be done or started from the branch manager. So if you know a branch manager ask, otherwise speak to one at your local branch and let them know your interest in working as a CSR and they might be able to assist you.

Note...
If you end up getting assigned to a downtown location in the financial district, most banks will give you an allowance as you are REQUIRED to wear BUSINESS attire to work (shirt/tie or suit/tie for men)

[jhan]

I'm an ActSci/Economics major student at UofT.. going into 3rd year. I would like to work as a teller during the summer break.. can anyone tell me briefly how to do so? All I can think of is to drop by the various branches and submit my resume. Are there any other ways?

[christonian]

Im in Financial Services 3yr program at centennial college and graduating in April

Courses Enrolled
CFP prep course(if i pass qualifier probably go for my full CFP)
Risk and Estate Planning

Courses Completed
Mutual Funds(Licensed)
CSC(Doing test 2 at the end of the month)
Retirement Planning
LLQP((passed qualifier)Writing when done program)


So just wondering what i should push for as a job once a graduate never worked in a bank before and no customer service experience only 20yrs old. Should I try to go for a FSR position or go for CSR

Also looking into Edward Jones and Investors Group any comments on that

Looking for Mixed paid or willing to go all commissions

[hehehaha]

I just turned down a CSR position from TD, because they want me to commit one year, is that common? I'm graduating in April so I told them I could commit 6 months minimum no problem but that's where the conversation ends :| .

that's common for TD...the low salary bands are one year, the high salary bands are two years

[faken]

this may sound like a stupid question but.. If I have a savings account with BMO but I'm working for Scotia as a CSR. Will I have to move my money from BMO and put it into my Scotia account?

And to the guy above me, You have 0 Years of experience with customers?? You've never had a job to deal with people? I would start out as a CSR then you should be able to move your way up to become a Personal Banking Officer, then move on from there..

[dbx]

if its a regular savings account, then no
if it were rrsp's or something like that then yes you would be required

[ramaslamma]

starting is $13.00/hr.

[christonian]

this may sound like a stupid question but.. If I have a savings account with BMO but I'm working for Scotia as a CSR. Will I have to move my money from BMO and put it into my Scotia account?

And to the guy above me, You have 0 Years of experience with customers?? You've never had a job to deal with people? I would start out as a CSR then you should be able to move your way up to become a Personal Banking Officer, then move on from there..

yah all i have is high school jobs mostly grunt work always minimum wage and i come from a poor family so once i started getting OSAP in college it was enough to pay for everything and i didnt need the job on the side so i spent that time studying and trying to get the most licenses i can

[faken]

yah all i have is high school jobs mostly grunt work always minimum wage and i come from a poor family so once i started getting OSAP in college it was enough to pay for everything and i didnt need the job on the side so i spent that time studying and trying to get the most licenses i can

so at those highschool jobs you had 0 contact with customers? was it a warehouse job?

[qster]

Also looking into Edward Jones and Investors Group any comments on that

Avoid Edward Jones... you'll thank me for it later on.
You need to have some capital to start and they will push you for an office location...and guess who pays for that office...that's right you.

[christonian]

so at those highschool jobs you had 0 contact with customers? was it a warehouse job?

yah i lived in the great north lol and actually had to move around to different cities just for jobs while in high school. my past jobs on my resume is be a dish slave at summer camp, build a golf course and then last job was cutting lawn for my local municipality. never truly had any customer service experience ever so i talk about team experience through my jobs and have my resume more based around my education then work experience

[qster]

I'm an ActSci/Economics major student at UofT.. going into 3rd year. I would like to work as a teller during the summer break.. can anyone tell me briefly how to do so? All I can think of is to drop by the various branches and submit my resume. Are there any other ways?

Going to every branch and submitting your resume is going to do you zippo.
Build a rapport with your local branch manager at the bank you currently bank with. Let them know you are interested and they can assist you in the process.

The best approach is submit your resume online at the bank's website, go in person downtown to their HR department and drop off the resume OR get in contact with a recruiter/staffing agency to help place you.

Do you homework and quit being lazy... not every job is going to be handed to you on a platter.. like come on RFD and trying to squeeze out information and shortcuts, like you would orange juice from an orange.

[jhan]

Going to every branch and submitting your resume is going to do you zippo.
Build a rapport with your local branch manager at the bank you currently bank with. Let them know you are interested and they can assist you in the process.

The best approach is submit your resume online at the bank's website, go in person downtown to their HR department and drop off the resume OR get in contact with a recruiter/staffing agency to help place you.

Do you homework and quit being lazy... not every job is going to be handed to you on a platter.. like come on RFD and trying to squeeze out information and shortcuts, like you would orange juice from an orange.
Thanks for the info.. I'll definitely look into that.
However, I'm not being lazy. I've been working and taking extra courses during the summer. I started thinking about working at a bank (during summer) just now, and this thread popped up, so I just asked, as anyone would. It's not like I graduated and looking for a full time job on RFD w/o actively looking.

[Asad_A203]

My sister is a PT receptionist at SCU (Steinbach Credit Union; smaller bank in MB); makes alright pay for what she does. $13/hr and she doesn't do much at all. She greets the clients, offers them coffee and sits behind a desk doing jack all. She also has a higher security clearance than the CSRs; so it is a higher position; so maybe try to aim for a receptionist job. Seems slack; good pay; and you get your foot in the door with the bank.