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View Full Version : Avoid Yang's Kitchen Sushi Bar in Markham! Police involved!


mmmken
Oct 13th, 2007, 01:42 AM
Hey RFD,

I just had the worst dining experience at Yang's Kitchen Sushi Bar tonight, which is on the plaza in front of the Volvo dealership in Markham.

It wasn't about the food, but was the management/ownership in question (as well as customer service). Basically, we had a brief and civilized talk with the owner in regards of a mandatory service charge attached to the bill. While we agreed to the mandatory charge (as it was clearly noted in the menu), we didn't agree to the tip being added on top of the taxes. I gave her my reasoning, and she simply said that there was nothing she could do - as it was hardwired into the computer (as they've been doing the same thing for years, without complaints). I asked politely, if she could waive the 3 dollar difference between tip on subtotal, and tip on after taxes - by just not paying the three dollars. She rudely declined.

I realized that there wasn't a point in further arguments, and simply told her that I'd pay the three dollars, but would not be returning again (in a polite manner). She left at this point.

When we were digging up money from everyone.. she came back - looking to argue some more! WOW, so I told you that I was going to pay your stupid three dollars - you're going to argue with me and further piss me off? She repeats the same thing over and over - that this was hardwired in the system, and that I had gone overboard by calling them "cheats". I never had said they cheated their customers, but only said that it was "unethical". I tell her that I had no intentions of resisting the charge anymore and insisted that the argument should end - with us never returning again.

She calls us cheap, and then continues to stand there, waiting for the money. After a bit, I told her that we're still waiting for someone to come back, as they left midway throughout the dinner and didn't leave their money. She informs us that "we're lucky that she hasn't kicked us out of her restaurant, as tables are limited to 1.5 hours seating time, as specified in the menu". I flipped to the menu, and informed her that it was "dining time" that was limited to 1.5 hours - and we weren't dining, but paying the bill. I told her, if you're going to force us out of the restaurant - we'll leave, but we don't have enough money at the moment - and this is all you'll be getting from us. Basically, I told her "either you wait for the money, or take it as it is". A few employees come over to see what's happening, and the owner is talking smack about us (such as "our mothers not properly teaching us", and how "we were troublemakers"). This was all spoken in front of us, so that we could hear everything (deliberately, perhaps?).

So since the other person was taking awhile, I decide to foot the bill with my credit card and get the money from the person later.. They tell me that their machine is down - and that I'll have to run to the bank for money. The owner informs us that only I'm allowed to leave - and the rest will have to stay (because she said we were going to run with the bill unpaid - basically calling us thieves). I do this, and take a charge of $1.50 from the bank.. come back and pay them.

At this point, I proceed to take my receipt - and they told me that we had already received one. I asked them if they could print off another one, and they told me that they were not going to - in the rudest tone of voice. I insisted that I was going to take it, as I needed proof that I paid them. She starts yelling and swearing at me as I proceeded to the door.. and actually told one of her employees to chase after me (who informed me to "watch my back, and just give back the receipt"). I continued to insist that I was going to leave with my receipt simply because they were obligated to give me one after payment. I grabbed my girlfriend and walked out the door.

Doing that, she goes completely insane. She starts screaming off her lungs - and told me if I left - I would be committing theft (of a receipt?), and she would be calling the police. This was probably the only time I raised my voice, to which I responded by yelling back "Go ahead! Call the police, we'll see what they say about everything! Call them, but I'm leaving!".

She runs out the door, and literally jumps on me.. and tries to grab at the receipt from my hands. I proceed to put the receipt in my pocket, and she continues to assault me - by punching me, and continuing to grab the receipt.

I walk away from her, and everyone is pretty much at disbelief at her actions.. I try to leave, but she tells me that I'm not leaving until I give back the receipt. She tells us that "we shouldn't eat outside, if we can't afford to pay for it" - after we paid in full ($250.36)! Because we're being held against our will, I take my phone out, and start dialing 911 - but hung up, as I didn't want to block up the emergency lines and wanted to actually call the non-emergency.

We have more arguments, and she's still yelling her head off.

Police calls back, and I informed them of the situation. Two cops come over, gave the owners a lecture on assault and holding people against their wills and they end up (forcibly) surrendering the receipt to me. Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid - and the potential ruin of an entire restaurant. I simply told the police that I wanted the owners to understand the magnitude of their actions, and that it won't happen again (to other customers).

They never even said sorry!

That said, I will never return - and I'm sure none of the people who were with me today would as well. I'm posting this story here, so that you're aware of the people running that restaurant.

Summary Notes:

Yangs Kitchen Sushi Bar (4261 Highway 7, in Markham)
Charged a mandatory tip on top of taxes, rather than on the subtotal
Heated argument, and owner decided to talk personal smack about us
Smack includes things like "our mothers not teaching us well"
Absolutely rude, when we were being reasonable
Failed to provide us with a receipt after payment
After taking the receipt, owner swears and yells at us
Owner continues to chase us out the door for the receipt and assaults me
Owner holds us against our wills until the receipt is returned in the cold (at night)
I call the police, and everything is sorted
Do not visit this restaurant.

TechRock
Oct 13th, 2007, 02:16 AM
damn pretty crazy night for you
actually why did you go there at the first place? was the food good or something?

george benjamin
Oct 13th, 2007, 02:23 AM
Just a simple question.

What nationality are you?

mmmken
Oct 13th, 2007, 02:25 AM
The food used to be decent in the past, but the service was always lackluster. We went there for a friend's birthday dinner (with around twelve people). The service since my last visit, has obviously declined in quality - and the food as well.

I'm Chinese, so it shouldn't be the "generalization" of the Caucasian person being treated crappy by a Chinese owner. hahaha

Keep in mind, that very few of the waiters speak English - and if so, in broken English (we noticed that the table beside ours complained about this).

ephemera
Oct 13th, 2007, 02:30 AM
Why would you go there in the first place?

Mike_wang
Oct 13th, 2007, 02:36 AM
Wow, ignorant people. If I were you I would've just ruined them. But that's my opinion.

Blacklisted.

xchodax
Oct 13th, 2007, 02:44 AM
whoa... that must have been insane lol... im glad no one got seriously injured (cept u, who got jumped on and punched)

mmmken
Oct 13th, 2007, 02:46 AM
Why would you go there in the first place?

Well originally, I didn't mind their service and found that the food was decent at first. On top of that, it was a larger group - and Yang's was probably the most convenient for everyone.

After what happened tonight, my guess is that next time - we'll be willing to travel a bit farther, just to avoid this excuse of a restaurant.

george benjamin
Oct 13th, 2007, 02:53 AM
I commend you on keeping your cool.

I can't be like that. I would have literally ended up stabbing the person who told me to "watch my back".

I really can't control myself in these situations.

nogoro
Oct 13th, 2007, 06:09 PM
Service charge at a buffet is pretty common, actually. It is also applied at many regular restaurants for large parties. Yang's is not my favourite AYCE sushi place, but when nearby SO7 is full the large number of tables at Yang's means we can get a table faster.

BuildBuyBreed
Oct 13th, 2007, 06:15 PM
The food used to be decent in the past, but the service was always lackluster.

+1

I haven't been back to Yang's in months, and have no intention on returning... even though I've never had a problem with'em... my friend had a similar experience (minus the yelling and jumping on ya) and everyday people keep complaining about them.

profguy
Oct 13th, 2007, 06:29 PM
Hey RFD,

I just had the worst dining experience at Yang's Kitchen Sushi Bar tonight, which is on the plaza in front of the Volvo dealership in Markham.

It wasn't about the food, but was the management/ownership in question (as well as customer service). Basically, we had a brief and civilized talk with the owner in regards of a mandatory service charge attached to the bill. While we agreed to the mandatory charge (as it was clearly noted in the menu), we didn't agree to the tip being added on top of the taxes. I gave her my reasoning, and she simply said that there was nothing she could do - as it was hardwired into the computer (as they've been doing the same thing for years, without complaints). I asked politely, if she could waive the 3 dollar difference between tip on subtotal, and tip on after taxes - by just not paying the three dollars. She rudely declined.

I realized that there wasn't a point in further arguments, and simply told her that I'd pay the three dollars, but would not be returning again (in a polite manner). She left at this point.

When we were digging up money from everyone.. she came back - looking to argue some more! WOW, so I told you that I was going to pay your stupid three dollars - you're going to argue with me and further piss me off? She repeats the same thing over and over - that this was hardwired in the system, and that I had gone overboard by calling them "cheats". I never had said they cheated their customers, but only said that it was "unethical". I tell her that I had no intentions of resisting the charge anymore and insisted that the argument should end - with us never returning again.

She calls us cheap, and then continues to stand there, waiting for the money. After a bit, I told her that we're still waiting for someone to come back, as they left midway throughout the dinner and didn't leave their money. She informs us that "we're lucky that she hasn't kicked us out of her restaurant, as tables are limited to 1.5 hours seating time, as specified in the menu". I flipped to the menu, and informed her that it was "dining time" that was limited to 1.5 hours - and we weren't dining, but paying the bill. I told her, if you're going to force us out of the restaurant - we'll leave, but we don't have enough money at the moment - and this is all you'll be getting from us. Basically, I told her "either you wait for the money, or take it as it is". A few employees come over to see what's happening, and the owner is talking smack about us (such as "our mothers not properly teaching us", and how "we were troublemakers"). This was all spoken in front of us, so that we could hear everything (deliberately, perhaps?).

So since the other person was taking awhile, I decide to foot the bill with my credit card and get the money from the person later.. They tell me that their machine is down - and that I'll have to run to the bank for money. The owner informs us that only I'm allowed to leave - and the rest will have to stay (because she said we were going to run with the bill unpaid - basically calling us thieves). I do this, and take a charge of $1.50 from the bank.. come back and pay them.

At this point, I proceed to take my receipt - and they told me that we had already received one. I asked them if they could print off another one, and they told me that they were not going to - in the rudest tone of voice. I insisted that I was going to take it, as I needed proof that I paid them. She starts yelling and swearing at me as I proceeded to the door.. and actually told one of her employees to chase after me (who informed me to "watch my back, and just give back the receipt"). I continued to insist that I was going to leave with my receipt simply because they were obligated to give me one after payment. I grabbed my girlfriend and walked out the door.

Doing that, she goes completely insane. She starts screaming off her lungs - and told me if I left - I would be committing theft (of a receipt?), and she would be calling the police. This was probably the only time I raised my voice, to which I responded by yelling back "Go ahead! Call the police, we'll see what they say about everything! Call them, but I'm leaving!".

She runs out the door, and literally jumps on me.. and tries to grab at the receipt from my hands. I proceed to put the receipt in my pocket, and she continues to assault me - by punching me, and continuing to grab the receipt.

I walk away from her, and everyone is pretty much at disbelief at her actions.. I try to leave, but she tells me that I'm not leaving until I give back the receipt. She tells us that "we shouldn't eat outside, if we can't afford to pay for it" - after we paid in full ($250.36)! Because we're being held against our will, I take my phone out, and start dialing 911 - but hung up, as I didn't want to block up the emergency lines and wanted to actually call the non-emergency.

We have more arguments, and she's still yelling her head off.

Police calls back, and I informed them of the situation. Two cops come over, gave the owners a lecture on assault and holding people against their wills and they end up (forcibly) surrendering the receipt to me. Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid - and the potential ruin of an entire restaurant. I simply told the police that I wanted the owners to understand the magnitude of their actions, and that it won't happen again (to other customers).

They never even said sorry!

That said, I will never return - and I'm sure none of the people who were with me today would as well. I'm posting this story here, so that you're aware of the people running that restaurant.

Summary Notes:

Yangs Kitchen Sushi Bar (4261 Highway 7, in Markham)
Charged a mandatory tip on top of taxes, rather than on the subtotal
Heated argument, and owner decided to talk personal smack about us
Smack includes things like "our mothers not teaching us well"
Absolutely rude, when we were being reasonable
Failed to provide us with a receipt after payment
After taking the receipt, owner swears and yells at us
Owner continues to chase us out the door for the receipt and assaults me
Owner holds us against our wills until the receipt is returned in the cold (at night)
I call the police, and everything is sorted
Do not visit this restaurant.


I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

M-e-X-x
Oct 13th, 2007, 06:34 PM
never understood why ppl love yang's anyways.. went there once and was very disappointed (must be my high standards after hearing such good things about it).. service was crap (keep missing orders), and food was just average or below it... sushi on 7 i still take over yang's anyday... as it's consistent (even if i don't go for a long time).. too bad it's quite small :(

edit: oh yeah, good stuff keeping the cool... i may have wanted to press charges if i were u.. but then, just posting this around the net will do even more damage.. u know the old addage, 'one person tells ten ppl, those ten ppl tell ten other ppl' and so on...

Coolisme
Oct 13th, 2007, 06:40 PM
Reading what you gone through (being jumped and punched, and being a customer nonetheless!) , you definitely should have demanded an apology.

Personally I would have placed charges "IF" they didn't apologize. But I guess you're the bigger man here. *Thumbs UP*

gourmetstreet
Oct 13th, 2007, 06:41 PM
Yangs seems NOT a good place to dine if you go by the service rating yardstick.

http://www.restaurantica.com/restaurants/11173/

Coolisme
Oct 13th, 2007, 06:44 PM
never understood why ppl love yang's anyways.. went there once and was very disappointed (must be my high standards after hearing such good things about it).. service was crap (keep missing orders), and food was just average or below it... sushi on 7 i still take over yang's anyday... as it's consistent (even if i don't go for a long time).. too bad it's quite small :(

edit: oh yeah, good stuff keeping the cool... i may have wanted to press charges if i were u.. but then, just posting this around the net will do even more damage.. u know the old addage, 'one person tells ten ppl, those ten ppl tell ten other ppl' and so on...

I think this addage rings true. I read a story about someone's experience at a dim sum restaurant (I think it was called "Dim Sum Palace", can't quite remember) on Spadina. My mom and sister was going to eat there but then I told them the story I read on the forum and we ending up not going there.

So, yeah, the addage does ring true, well for me anyways.

lasallejai
Oct 13th, 2007, 08:26 PM
We went to Yang's a few times and we will never go back since the service they provided was just terrible. the waitresses were rude and the management was not never nice. I would even think twice even if they were the only all you can eat Japanese in town, but fortunately they are not and I do not have to deal with them any more. there are so many choices nowadays so why bother????

fatpig
Oct 13th, 2007, 08:49 PM
I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.
If I was the owner I would have acted the same way. What a dick to complain about $3.00. I doubt this guy is telling the whole story about what happened. He probably did or said something to provoke the owner.

afong56
Oct 13th, 2007, 09:11 PM
If I was the owner I would have acted the same way. What a dick to complain about $3.00. I doubt this guy is telling the whole story about what happened. He probably did or said something to provoke the owner.

you would have escalated a dispute over a tab into a physical assault?

how old are you?

the op should have had laid charges. there may have been two sides, but when the police have investigated, and suggest laying charges, it seems pretty clear which side was legally correct.

funkyfr3sh_
Oct 13th, 2007, 09:16 PM
They are rude & the place is dirty.

Saw a bug the size of a loonie walk across the table. :|

coldpower27
Oct 13th, 2007, 10:27 PM
Hmmm, this is quite shocking on how the owner acted, but on a bill of 250+ a extra 3 dollars isn't really worth complaining about, and most mandatory service charges at these AYCE places are only 10% even if this is done on top of the taxes on top of the bill so this would increase it to 11.4%, it is still below the 15% before taxes I usually adhere to, but that is me.

mmmken
Oct 13th, 2007, 11:08 PM
Service charge at a buffet is pretty common, actually. It is also applied at many regular restaurants for large parties. Yang's is not my favourite AYCE sushi place, but when nearby SO7 is full the large number of tables at Yang's means we can get a table faster.

I can understand the mandatory service charge, as I did agree to it when making the order. What the issue was initially, was that they charged the tip after tax, rather than on the actual food served.

I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

There was no fuss in the three dollars. I asked the owner about it, and told her that maybe she'd think about changing this in the future. I also asked (politely) if she could make a price adjustment, and waive the three dollars.

She refused to do so, to which I simply agreed. I'm not going to fight her for a measly three dollars. I told her that we'll pay the three dollars, but just not come back in the future because of crappy customer relations.

The point here, is how the owner actually tried to fight me just because I made a comment about their tipping policy.

I had to go to the bank machine, because their credit card machine was broken - and not because we were short three dollars.

Shame on you for not reading and snapping conclusions.

Hmmm, this is quite shocking on how the owner acted, but on a bill of 250+ a extra 3 dollars isn't really worth complaining about, and most mandatory service charges at these AYCE places are only 10% even if this is done on top of the taxes on top of the bill so this would increase it to 11.4%, it is still below the 15% before taxes I usually adhere to, but that is me.

Yeah, I didn't really bother complaining - but just wanted the management aware of the problem. She refused to listen, so I stopped talking about it. She decided to fight me simply because she interpreted us calling her a "cheat" - when we clearly did not.

If I was the owner I would have acted the same way. What a dick to complain about $3.00. I doubt this guy is telling the whole story about what happened. He probably did or said something to provoke the owner.

If you owned a restaurant, I'd never visit it. Obviously I'm not going to complain about three dollars, as our whole table rung up to $250.. I simply made a note to the owner, that something didn't seem right with their tipping policy. She refused, so I just stopped talking. If you're calling me a dick for being financially aware - you're an idiot.

Kasakato
Oct 13th, 2007, 11:31 PM
How did she keep you against your own will if you were outside? How did you get the receipt against her will (as suggested, theft)? I need to put this together in my head.

SoGood
Oct 13th, 2007, 11:35 PM
if it was a POS system, they could easily change the way they add the tip.
most people wouldn't even realized that they charge tip after tax.
kudos for noticing...i mean its definately not ethical.
what i think is they probably pay their servers under minimum wage due to the a for mentioned "lack of english" and charge the customers this extra bit of percentage as the tips go to the servers so that the servers would kind of recoup from being paid under minimum.
if you think about it....it might just be $3 for a bill of 250...but lets say each night is 4000 in sales on average its an extra $48
now multiply that by 365....thats an extra 17k+

just a thought...it might not even be true...
i'm just saying...it could be a reason.

oh yea...about keeping you from leaving....i believe that's something like false imprisonment...could have pressed charges.
should have for abuse too.

mmmken
Oct 14th, 2007, 12:04 AM
How did she keep you against your own will if you were outside? How did you get the receipt against her will (as suggested, theft)? I need to put this together in my head.

Yes, we were outside and I could of very well left. She did attack me outside, and tell me that I was not leaving if I was going to keep the receipt. A few of her employees were outside, as well as a few people in cars. I was not intimidated by her, but a little by her "group" - especially when I was told to "watch my back". This is coming from a nineteen year old Asian guy that weighs 130 - and with a gentle personality.

I was given the receipt in a black binder thing, where I put the cash in, took the receipt and closed the binder - passing it back to her. I didn't ask for it, but assumed that I was entitled to a receipt after paying for something - and took it.

oh yea...about keeping you from leaving....i believe that's something like false imprisonment...could have pressed charges.
should have for abuse too.

Yep, there were two legal issues involved: one being assault - and the other being us being held against our will (or false imprisonment if you will). There might of have been others, but that's not too important.

I could of have very well pressed charges, but like many of the comments made here - was it really necessary to get someone in jail just because of a three dollar dispute? I didn't think so at the moment (but now I sort of regret, since the owner obviously didn't realize her problems - or apologize).

Steeve Urkel
Oct 14th, 2007, 12:12 AM
Reading what you gone through (being jumped and punched, and being a customer nonetheless!) , you definitely should have demanded an apology.

Personally I would have placed charges "IF" they didn't apologize. But I guess you're the bigger man here. *Thumbs UP*

Sounds liek the waitress is really psycho :confused:

I would have pressed charges for her assaulting you.

gqboy1
Oct 14th, 2007, 01:23 AM
I remember going to this place a few months ago. I was with 4 other people and we asked for the bill 3 times from 3 different waiters. After waiting for 30 minutes, we just left without paying. Initially, I felt bad and guilty but seeing how they didn't want our money by not bringing us the bill, their lost. Although the food was decent, service sucked!

501
Oct 14th, 2007, 01:26 AM
wow... the violence was uncalled for... i think the cops were pissed on coming to the scene of this... all this over $3.00 tip? :lol:

SwiZz
Oct 14th, 2007, 02:07 AM
Some of you RFDer's are horrible. Accusing the OP without reading the entire thing. tsk tsk.

Goonish
Oct 14th, 2007, 02:39 AM
Yikes. That sounds pretty bad.

After the physical assault, I probably would have ruined the restaurant to the best of my ability just to prevent such a horrid thing from happening to anyone else.

Definitely post that review on a few review sites such as DineHere.

itcareer
Oct 14th, 2007, 03:35 AM
WOW What a crazy dinner experience you. I feel sorry for your night and imagine the people in you party. The looks on their faces must have been priceless.


:lol: I might just go there and complain for $1 tip then let her hit me and then I can overreact by falling to the ground and rolling around in pain. Of course I'll have a buddy with camera phone ready for posting on you tube. Then sue their asses in a court case.
---
I think you should have pressed charges though. She was so eager to call the police on you and no doubt she would have pressed charges on you if you had done something wrong.

Oni-kun
Oct 14th, 2007, 03:37 AM
I've been there only once. The service was horrible and the food was lack luster. Sushi on 7 is way better.

Oh and the cheap bastards serve you PC cola instead of the real stuff. The ****er comes to Loblaws and buys a whole cartload every week and makes us ring it through. Pain in the ass.

profguy
Oct 14th, 2007, 11:22 AM
I can understand the mandatory service charge, as I did agree to it when making the order. What the issue was initially, was that they charged the tip after tax, rather than on the actual food served.



There was no fuss in the three dollars. I asked the owner about it, and told her that maybe she'd think about changing this in the future. I also asked (politely) if she could make a price adjustment, and waive the three dollars.

She refused to do so, to which I simply agreed. I'm not going to fight her for a measly three dollars. I told her that we'll pay the three dollars, but just not come back in the future because of crappy customer relations.

The point here, is how the owner actually tried to fight me just because I made a comment about their tipping policy.

I had to go to the bank machine, because their credit card machine was broken - and not because we were short three dollars.

Shame on you for not reading and snapping conclusions.



Yeah, I didn't really bother complaining - but just wanted the management aware of the problem. She refused to listen, so I stopped talking about it. She decided to fight me simply because she interpreted us calling her a "cheat" - when we clearly did not.



If you owned a restaurant, I'd never visit it. Obviously I'm not going to complain about three dollars, as our whole table rung up to $250.. I simply made a note to the owner, that something didn't seem right with their tipping policy. She refused, so I just stopped talking. If you're calling me a dick for being financially aware - you're an idiot.

You missed the point - how many guys did you have in your party? - 10 or so? Between all of you - you did not have the cash or approx. $25.00 each and were short $3.00? ... and had to go to the bank to get enough money.

Come on - if you guys had $3.00 more - you could have avoided spoiling YOUR evening. All of this - you could have just written this up latter in RF and not gone back - after all you inicate that you or at least some of your buddies have been there in the past.

I'm not excusing the behavior or the manager but you made too much of the issue. I for one would have been embarassed to make such a scene in front of my friends and gf all for $3.00 - you even said you were willing to pay it.

Also - what abou the receipt - did you already get one - you don't makeit clear if you were taking a second one - what happened to the first one?

Vashin
Oct 14th, 2007, 11:35 AM
You missed the point - how many guys did you have in your party? - 10 or so? Between all of you - you did not have the cash or approx. $25.00 each and were short $3.00? ... and had to go to the bank to get enough money.

Come on - if you guys had $3.00 more - you could have avoided spoiling YOUR evening. All of this - you could have just written this up latter in RF and not gone back - after all you inicate that you or at least some of your buddies have been there in the past.

I'm not excusing the behavior or the manager but you made too much of the issue. I for one would have been embarassed to make such a scene in front of my friends and gf all for $3.00 - you even said you were willing to pay it.

Also - what abou the receipt - did you already get one - you don't makeit clear if you were taking a second one - what happened to the first one?

Ummm if you read the post, he wasn't $3.00 short. The $3.00 is the difference between the mandatory service charge after tax and before tax. There was one person who has yet to return from something so he offered to pay their portion via credit card. However it seemed as if the machine was broken.

Takada
Oct 14th, 2007, 11:50 AM
Some of you RFDer's are horrible. Accusing the OP without reading the entire thing. tsk tsk.

Somehow, I don't believe that the OP and his friends didn't provoke this entire incident, and were being polite little angels the whole time. It takes A LOT to make a restaurant employee go psycho, contrary to how OP is telling the story.

Grassgreen
Oct 14th, 2007, 01:49 PM
MMMken...I am on your side 100% on this one.

I will probably never visit Markham, but if I do, at least I can stroke one restaurant off of my list of establishments that I would consider doing business with.

I think you were completely right to bring this to their attention, and shame on them for not altering your bill in some way (take off a soda or something)...I mean good grief, that poor server, (if he gets to keep 100% of the take, which I doubt)...the owner just screwed him too....cause if I was thinking about leaving anything extra, it was gone right there.

I understand that these establishments are private enterprises and they think they act however they like, but come on, if some owner tried to assault me, they'd ask for a busboy to come out and scrape the owner off of the sidewalk when i was done

mmmken
Oct 14th, 2007, 02:07 PM
Somehow, I don't believe that the OP and his friends didn't provoke this entire incident, and were being polite little angels the whole time. It takes A LOT to make a restaurant employee go psycho, contrary to how OP is telling the story.

The incident was not provoked by our party, but I'm not going to say we were completely angels throughout the incident. I did admit to raising my voice when she threatened to call the cops on me, but failed to mention that one of the girls in our party got a little loud when we were told that we "weren't taught well by our mothers". I told my friend that I had everything under control, and to "quiet down" because I did not want a fight over three dollars.

Aside from those two incidents (which were well justified), I believe we did not provoke them in any way - unless you count mentioning the three dollar issue. I can certainly say that I kept my cool (reasonably) throughout.

It was not an employee going nuts, but the owner herself. There have already been similar stories (except not as extreme) about the bad service at Yangs.

tubs
Oct 14th, 2007, 02:12 PM
Thanks for the heads up OP.

For those of you are siding AGAINST the OP, take the time to READ the post. You're missing the point.

Takada
Oct 14th, 2007, 02:26 PM
Hey, don't get me wrong, legally Yang's is in the wrong and they're idiots for doing what they did no matter what OP and his party said/did, but that still doesn't mean that I believe for a second how softly the customers' actions were portrayed in the story versus the psychotic, villainous Yang's employees/owner.

mmmken
Oct 14th, 2007, 02:39 PM
Hey, don't get me wrong, legally Yang's is in the wrong and they're idiots for doing what they did no matter what OP and his party said/did, but that still doesn't mean that I believe for a second how softly the customers' actions were portrayed in the story versus the psychotic, villainous Yang's employees/owner.

I don't want to criticize their entire staff, as it was mostly the owner(s) that were in question.. along with one or two employees. There were a few other employees that were in fact nice, as one told me that "it's alright, don't worry about it.. our owner is like that sometimes, etc etc".

Mystix
Oct 14th, 2007, 03:39 PM
Wow what a story!

I wouldn't have been as persistent as you. But count me off the list of visiting this restaurant.

Kyle_87
Oct 14th, 2007, 04:03 PM
Nothing too new about tips on taxes, I've seen it done a lot. You should know this if you've gone to many Chinese restaurants. AYCE usually have horrible service and quality and i've just accepted it. Since I've learned how to make my own sushi its not a problem for me anymore.. better quality fish from J-town.

Only thing i don't get is why the owner freaked out from u taking the bill, strange. Maybe she thought u were gonna go to the cops with it and report shady business practices lol

ShadowVlican
Oct 14th, 2007, 04:43 PM
Only thing i don't get is why the owner freaked out from u taking the bill, strange. Maybe she thought u were gonna go to the cops with it and report shady business practices lol
yea that's probably the reason

you can't charge mandatory tips... it's called a TIP for a reason

thanks for posting this OP, i've been there a couple times before and while it wasn't as bad as you describe it, it wasn't all that great either

gcg
Oct 14th, 2007, 05:04 PM
whats the chinese name of this place?

mmmken
Oct 14th, 2007, 05:26 PM
whats the chinese name of this place?

"dai wor"

sockhead
Oct 14th, 2007, 06:01 PM
They didn't want you to take the receipt because they're not claiming their taxes. The audacity is that they are claiming mandatory tip on a tax that they're not even paying to the government.

Call them out.

SoGood
Oct 14th, 2007, 06:06 PM
yea that's probably the reason

you can't charge mandatory tips... it's called a TIP for a reason

thanks for posting this OP, i've been there a couple times before and while it wasn't as bad as you describe it, it wasn't all that great either

actually you can. if it is on the menu or visible to the customers.
most places put down automatic gratuity on large parties.
but it should be BEFORE tax not AFTER

jusg88
Oct 14th, 2007, 08:06 PM
buddy this places makes enough money

they don't care about one stupid customer trying to save pennies on their bill.

yangs kitchen is prob the best jap buffet all u can eat out there right now with their selection.

this place is packed on weekends. you can't even reserve a table since they have tons of customers comming in regardless.

u don't like their service, there's gonna be tons of other customers that will gladly eat there. lol

lcschung
Oct 14th, 2007, 08:43 PM
What a night !

If you feel your story is not being heard enough, try iHateBadService.ca (http://iHateBadService.ca), you share it and we'll spread the words. You'll see Yang's Kitchen in first page of Google soon.

Cheers,

Andy

iHateBadService.ca (http://iHateBadService.ca)

stevelam
Oct 14th, 2007, 08:57 PM
ehhh i dunno...kinda hard to take anyones side when only one side of the story is heard.

darren9
Oct 14th, 2007, 09:32 PM
Unfortunately I've seen other Chinese business owners in Markham (e.g. PMall) who are just as crazy and arrogant.

EGee6
Oct 14th, 2007, 09:52 PM
My god...if somebody jumped on me and started punching me, I would have turned around and floored the b*tch There are people everywhere that saw her jump and attack you first so all you really have to do is say you did it in self defense since people saw you leaving the restaurant without doing anything that warrants being assaulted. I would have laid charges on them just for the fact that they're complete as*holess.

EGee6
Oct 14th, 2007, 09:54 PM
ehhh i dunno...kinda hard to take anyones side when only one side of the story is heard.

Unless mmmken stole or attacked any of the staff, there is no reason WHATSOEVER for the owner to verbally and physically assault him like that in public.

mmmken
Oct 14th, 2007, 11:27 PM
buddy this places makes enough money

they don't care about one stupid customer trying to save pennies on their bill.

yangs kitchen is prob the best jap buffet all u can eat out there right now with their selection.

this place is packed on weekends. you can't even reserve a table since they have tons of customers comming in regardless.

u don't like their service, there's gonna be tons of other customers that will gladly eat there. lol

I don't care what the restaurant thinks of my post - this is just for public awareness of the kind of customer service shown at Yang's. I'm sure as hell they wouldn't care, whether they were either busy or dead. The problem isn't even about me trying to "save pennies" on my bill - it's that the owner had a power trip, and physically assaulted me for the sake of three dollars.

Yang's Kitchen is nowhere near the "best jap buffet" in Toronto - and if you think so, you're either an employee or just never actually been around. Their food isn't bad, but it's subpar when compared to alternatives around Toronto.

wolverine07
Oct 14th, 2007, 11:45 PM
I've read this thread and reserved comment until now because really unless you are there that night, we are not sure just what occurred or transpired.

But a couple of things struck me, why not wait to after paying the bill and then mention that the s/c/tip should be applied on the subtotal and not the taxed total. Wouldn't that have been the prudent thing to do? There is a certain etiquette of handling things.

Personally I would be embaressed bringing this up after eating my fill at an AYCE establishment, the perception cannot be positive to the owners or other diners to draw a line at that moment and to make a certain point whether or not it is correct or not.

The bottom line is if anyone of us truly enjoyed the food and service I'm sure the subtotal tip issue would seem pretty petty and we would happily fork up the $3. Something here just doesn't seem right to me, and maybe both parties should share some blame here. Things could have been handled better.

astroboi
Oct 15th, 2007, 12:01 AM
I agree with the OP's actions.

Tips (whatever the percentage) should not be calculated including the taxes and customers are entitled to a receipt. I wonder if it's a coincidence that both her credit card machine was down and that she refused to give you the receipt...she's probably trying to hide something...

I have eaten at Yang's twice and decided never to return since the service was terrible! This just gives me further reason not to return.

mmmken
Oct 15th, 2007, 12:05 AM
wolverine,

That does bring a new perspective to the initial issue, and I never thought of it that way. Thanks for bringing that up, and it seems like the owner was (sort of) justified in getting pissed for us commenting on the tip over taxes.

However, I think the point of commenting about the discrepancy wouldn't of have had the same effect if I asked about it after paying.. as they'll not even care after getting my money.

I will however, take this "etiquette" in consideration for next time I go out to eat (and encounter problems).

Something that might be of importance (and might not) was that the service was pretty bad, and the majority of our party was girls (who eat minimal). We were essentially handing free money out.

Nevertheless, the owner should of have never reacted like that and was completely unprofessional (under the principle of "keep your personal opinion out of business").

I agree with the OP's actions.

Tips (whatever the percentage) should not be calculated including the taxes and customers are entitled to a receipt. I wonder if it's a coincidence that both her credit card machine was down and that she refused to give you the receipt...she's probably trying to hide something...

I have eaten at Yang's twice and decided never to return since the service was terrible! This just gives me further reason not to return.

Yeah, I also suspected that their credit card machine story was bogus - and that they just wanted to aggravate me or something..

wolverine07
Oct 15th, 2007, 12:25 AM
wolverine,

That does bring a new perspective to the initial issue, and I never thought of it that way. Thanks for bringing that up, and it seems like the owner was (sort of) justified in getting pissed for us commenting on the tip over taxes.

However, I think the point of commenting about the discrepancy wouldn't of have had the same effect if I asked about it after paying.. as they'll not even care after getting my money.

I will however, take this "etiquette" in consideration for next time I go out to eat (and encounter problems).

Something that might be of importance (and might not) was that the service was pretty bad, and the majority of our party was girls (who eat minimal). We were essentially handing free money out.

Nevertheless, the owner should of have never reacted like that and was completely unprofessional (under the principle of "keep your personal opinion out of business").



Yeah, I also suspected that their credit card machine story was bogus - and that they just wanted to aggravate me or something..

Agreed there is no justification for the owner's actions, short of a customer running out before a bill is paid. Physical restraint can be construed as assault and no one should endur that especially for just voicing an opinion and again I think there is a time for that. I have never gone to Yang's and do not know how they conduct their business, however I have worked in this industry for many years and to be fair I try to analyze things from both perspectives. Thanks for reading.

Jkim
Oct 15th, 2007, 12:44 AM
OP koodos to you, but if i were in your shoes I would've pressed charges for the f**k of it, :)

thats just me...i get terrible customer service + getting punched by some measley lady thats the owner?

I'll def. be f**k'n up the owner (legally of course...OP had the opp. to screw her up with the assault charges)

I wish i had this type of experience :( nothing exciting happens

Rocketo
Oct 15th, 2007, 09:37 AM
after reading all these posts...i agree with what the OP did in not pressing charges...

but seriously i can't believe nobody had enough to cover the person who left..and if i was the person who left without paying...i would be so embarrassed and if i was OP i would kill that person...all could have been avoided by just paying it and then saying never again...

i agree with what wolverine was saying...something just doesn't make sense here.

astroboi
Oct 15th, 2007, 10:14 AM
after reading all these posts...i agree with what the OP did in not pressing charges...

but seriously i can't believe nobody had enough to cover the person who left..and if i was the person who left without paying...i would be so embarrassed and if i was OP i would kill that person...all could have been avoided by just paying it and then saying never again...

i agree with what wolverine was saying...something just doesn't make sense here.


Wow...it's amazing how many people can't read... I should make a list of the people in this thread that don't seem to understand the OP's story.

I think that it makes sense to complain about the incorrect tip calculation method before paying since the OP shouldn't have to pay the extra in the first place. If the tip is 10%, then it should be 10% of the food and service charge. It doesn't matter if it's hardwired into their machine...that's no excuse. If they insist on calculating including the taxes, then it should be disclosed to the customer ahead of time...any other way they are cheating the customer. It's actually quite sneaky if you think about it.

I'd notify CRA of the situation to make sure that they are properly reporting it.

Rocketo
Oct 15th, 2007, 10:50 AM
Wow...it's amazing how many people can't read... I should make a list of the people in this thread that don't seem to understand the OP's story.

I think that it makes sense to complain about the incorrect tip calculation method before paying since the OP shouldn't have to pay the extra in the first place. If the tip is 10%, then it should be 10% of the food and service charge. It doesn't matter if it's hardwired into their machine...that's no excuse. If they insist on calculating including the taxes, then it should be disclosed to the customer ahead of time...any other way they are cheating the customer. It's actually quite sneaky if you think about it.

I'd notify CRA of the situation to make sure that they are properly reporting it.

im not doubting the fact that they are cheating..but nobody would really erupt on a customer just cause they said ur cheating me..."so WOW i can't believe people assume that i didn't read the posting by the OP"

And wow did you really read what i really wrote

thegazelle
Oct 15th, 2007, 11:27 AM
Wow, what an experience. Sorry to hear it happened to you. My wife, who loves sushi, went to Yang's years ago for sushi, and she said that it wasn't very good (flavour/freshness). I just called my wife to tell her this story of what happened to you, and she said she's not surprised.

As for the owner going ballistic like that, I'm not sure why people seem to be doubting the feasibility of that. While the incidence of this is extremely rare from my experiences, I have seen owners/managers go ballistic a couple of times, and they were both in Asian dining establishments. Never physical, but verbal abuse of their customers, sure. Thankfully, I've never been involved in such an exchange, but I've seen it happen.

In this case, if you assume that they were doing their practices in cheating their customer base, and possibly evading taxes, then I can see such a reaction when they are called out as being unethical, especially in front of a large group of people and also their employees (some of which may not know the practice of adding a service charge after taxes is unlawful). Who knows, they may have been afraid that you or your group would have reported them. Of course, even though charges weren't pressed (and while I am not a fan of suing over every little thing, in this case it may have taught them a lesson), the negative publicity likely does far greater damage to their bottom line.

astroboi
Oct 15th, 2007, 11:29 AM
im not doubting the fact that they are cheating..but nobody would really erupt on a customer just cause they said ur cheating me..."so WOW i can't believe people assume that i didn't read the posting by the OP"

And wow did you really read what i really wrote


Actually, only the first paragraph was addressed to you (and others that can't read). The rest were general comments.


but seriously i can't believe nobody had enough to cover the person who left..and if i was the person who left without paying...i would be so embarrassed and if i was OP i would kill that person...all could have been avoided by just paying it and then saying never again...


The reason why I think that you don't seem understand the situation is that you think that the issue is that someone left without paying, that they didn't have enough cash to cover him and that the whole issue could've been avoided otherwise...haha. The issue is that they are overcharging EVERY customer, they were mistreated for complaining, weren't allowed to pay via credit card (which I suspect is to hide the paper trail), were assaulted for taking the receipt (which is rightfully theirs) after paying in full, etc. Even if they had all of the money, the OP would've complained based on principle.

Regarding covering the other individual's portion of the bill...here are some possible explanations:

- He was returning, so they were waiting.
- Most people don't even carry large amounts of cash anymore.
- Maybe the other people didn't know the individual well enough to cover her/him.

Rocketo
Oct 15th, 2007, 11:44 AM
The reason why I think that you don't seem understand the situation is that you think that the issue is that someone left without paying, that they didn't have enough cash to cover him and that the whole issue could've been avoided otherwise...haha. The issue is that they are overcharging EVERY customer, they were mistreated for complaining, weren't allowed to pay via credit card (which I suspect is to hide the paper trail), were assaulted for taking the receipt (which is rightfully theirs) after paying in full, etc. Even if they had all of the money, the OP would've complained based on principle.

Regarding covering the other individual's portion of the bill...here are some possible explanations:

- He was returning, so they were waiting.
- Most people don't even carry large amounts of cash anymore.
- Maybe the other people didn't know the individual well enough to cover her/him.

the reason why you don't seem to think i understand is because u assume too much...yes i know what the key issues were..but really how many times do u go into places and get overcharged...it happens pay it once and never come back...for 3 dollars i wouldn't even make it an issue...if you found it so morally wrong don't go back...u want to report them...then call the police..just don't make an issue at the restaurant and embarrass urself...tip after taxes have been happening for years in asian restaurants...besides sure the owner made a scene and was a fool but i agree with wolverine...

he could have paid first and THEN brought up the issue..atleast then maybe management could consider that after

im saying by his friend not paying ONLY contributed to making the situation worse...because if his friend was there to pay it he wouldn't have to run to the bank and then they wouldn't have held his other friends hostage...if his friend was there pay the bill and get out...SCENE AVOIDED...

rayner55
Oct 15th, 2007, 12:10 PM
the reason why you don't seem to think i understand is because u assume too much...yes i know what the key issues were..but really how many times do u go into places and get overcharged...it happens pay it once and never come back...for 3 dollars i wouldn't even make it an issue...if you found it so morally wrong don't go back...u want to report them...then call the police..just don't make an issue at the restaurant and embarrass urself...tip after taxes have been happening for years in asian restaurants...besides sure the owner made a scene and was a fool but i agree with wolverine...

he could have paid first and THEN brought up the issue..atleast then maybe management could consider that after

im saying by his friend not paying ONLY contributed to making the situation worse...because if his friend was there to pay it he wouldn't have to run to the bank and then they wouldn't have held his other friends hostage...if his friend was there pay the bill and get out...SCENE AVOIDED...

Its not the money, its the principle. Why should he fork over the 3 dollars if the owner was in the wrong? He's standing up for what he felt was wrong. Remember he's not obligated to pay that extra three dollars because it is a mistake of the restaurant. It doesn't matter if its 3 dollars or 300 dollars, if the restaurant are in the wrong, they should be aware of that mistake. The OP is not required to pay for the mistake of an organization.

profguy
Oct 15th, 2007, 12:17 PM
the reason why you don't seem to think i understand is because u assume too much...yes i know what the key issues were..but really how many times do u go into places and get overcharged...it happens pay it once and never come back...for 3 dollars i wouldn't even make it an issue...if you found it so morally wrong don't go back...u want to report them...then call the police..just don't make an issue at the restaurant and embarrass urself...tip after taxes have been happening for years in asian restaurants...besides sure the owner made a scene and was a fool but i agree with wolverine...

he could have paid first and THEN brought up the issue..atleast then maybe management could consider that after

im saying by his friend not paying ONLY contributed to making the situation worse...because if his friend was there to pay it he wouldn't have to run to the bank and then they wouldn't have held his other friends hostage...if his friend was there pay the bill and get out...SCENE AVOIDED...

Agreed

The orginal post is very confusing and there seems to a number of different facts coming out.

What kind of friend did they have in their group that ran out without paying - then naturally as a group they are responsible for the entire bill (even though they were charged extra tip of $3.00?) - some friend.

I still find it incredulous that between the 10 or so people they did not have any extra cash to pay the bill and settle it afterwards so they did not have to run back from the bank machine.

Nothing was said about the food or service - like it was said why not pay the small extra and take up the fight latter.

The facts in this story are unclear - yes the manager when too far. For the record I do not have anything to do with Yangs and have been there once and it was ok but haven't looked at going back.

Eyies
Oct 15th, 2007, 12:30 PM
Her overreaction is probably coming from the fact that she does indeed think she is cheating customers on Tips.

astroboi
Oct 15th, 2007, 12:34 PM
Agreed

The orginal post is very confusing and there seems to a number of different facts coming out.

What kind of friend did they have in their group that ran out without paying - then naturally as a group they are responsible for the entire bill (even though they were charged extra tip of $3.00?) - some friend.

I still find it incredulous that between the 10 or so people they did not have any extra cash to pay the bill and settle it afterwards so they did not have to run back from the bank machine.

Nothing was said about the food or service - like it was said why not pay the small extra and take up the fight latter.

The facts in this story are unclear - yes the manager when too far. For the record I do not have anything to do with Yangs and have been there once and it was ok but haven't looked at going back.

Let's say that you hire a contractor to do some renovations at an agreed cost of $4000. When your contractor finishes the job and asks you for $4500. Would you pay him the $4500 and then complain that he's overcharging afterwards and hope that he gives the rest of the money back? I hope not. We have a similar situation here. It may seem like a non-issue because it's on a few dollars here and there, but it really adds up when you consider how many customers they are cheating.

Takada
Oct 15th, 2007, 01:26 PM
Its not the money, its the principle. Why should he fork over the 3 dollars if the owner was in the wrong? He's standing up for what he felt was wrong. Remember he's not obligated to pay that extra three dollars because it is a mistake of the restaurant. It doesn't matter if its 3 dollars or 300 dollars, if the restaurant are in the wrong, they should be aware of that mistake. The OP is not required to pay for the mistake of an organization.

Reminds me of the every-other-month topics here about someone starting a huge ruckus over a quarter because the pizza guy/delivery guy/whatever said he didn't have change.

hellodan
Oct 15th, 2007, 01:44 PM
That was quite an experience you had there. I know that i'll be avoiding that restaurant from now on, but goodjob with keeping your cool. Seriously, that part where the employee said "watch your back" would've caused me to snap and i would've beaten the snot out of the fellow (or get my butt kicked in the process depending on which one of us is stronger).

=/ Personally i think you should've pressed charges unless the owner actually apologized because by what youve written it doesn't seem to have been even slightly humbling for that crazy b^tch. :razz:

RenegadeX
Oct 15th, 2007, 02:30 PM
OP - good for you. And though I have never and will never dine at this establishment, THANK YOU for taking a stand on behalf of yourself and everyone else who dines there. Like you said, $3 is nothing to each individual but if a business scams a few dollars from every customer, it adds up.

As for wolverine's "etiquette lesson" - bs. As long as the issue was raised discretely with the waiter/management, that is as much politeness as the situation dictates. By paying for something that you disagree with (as wv suggests), you are accepting the terms. It is more of a hassle for the restaurant to issue a refund, reprogram the register, and re-bill the purchases than it is to address it up-front before any money has exchanged hands.

OP - is there a GST# on the receipt?

The CRA will be very interested to hear about this place. (Besides fraudulent billing(a police matter), their actual revenue is greater than the receipts show).
http://www.cra-arc.gc.ca/agency/investigations/torontoeast_tax-e.html
To report suspected tax evasion:

Mail:
Ontario Informant Leads Centre
32 Church Street
P.O. Box 3038
St. Catharines ON
L2R 3B9

Tel.: 1-866-809-6841
Tel.: 905-984-4830
Fax: 905-984-4829

wolverine07
Oct 15th, 2007, 03:10 PM
I think the point missing here is there are 2 sides to every story, I say this tepidly as MM seems like a nice guy with his reply to me last night. There are a few things here that should raise enough eye brows to atleast ask yourself just why did the owner overreact?

All this has made me want to go to Yang's just to find out for myself, just what type of business they are running. I will be impartial and just let my dining experience speak for itself.

wolverine07
Oct 15th, 2007, 03:27 PM
Agreed

The orginal post is very confusing and there seems to a number of different facts coming out.

What kind of friend did they have in their group that ran out without paying - then naturally as a group they are responsible for the entire bill (even though they were charged extra tip of $3.00?) - some friend.

I still find it incredulous that between the 10 or so people they did not have any extra cash to pay the bill and settle it afterwards so they did not have to run back from the bank machine.

Nothing was said about the food or service - like it was said why not pay the small extra and take up the fight latter.

The facts in this story are unclear - yes the manager when too far. For the record I do not have anything to do with Yangs and have been there once and it was ok but haven't looked at going back.

Precisely, there were not enough questions being asked by the forum, as you and Rocketo have atleast voiced.

We are dealing with a business here that could lose some serious clientle, in good conscience we have to entertain the why's? Don't we? The events seemed muddy enough to question or atleast to me they were.

astroboi
Oct 15th, 2007, 03:50 PM
I think the point missing here is there are 2 sides to every story, I say this tepidly as MM seems like a nice guy with his reply to me last night. There are a few things here that should raise enough eye brows to atleast ask yourself just why did the owner overreact?

All this has made me want to go to Yang's just to find out for myself, just what type of business they are running. I will be impartial and just let my dining experience speak for itself.

To get the "best" dining experience, make sure you go for dinner during the weekend...haha.

mmmken
Oct 15th, 2007, 03:56 PM
Precisely, there were not enough questions being asked by the forum, as you and Rocketo have atleast voiced.

We are dealing with a business here that could lose some serious clientle, in good conscience we have to entertain the why's? Don't we? The events seemed muddy enough to question or atleast to me they were.

Yep, these questions are completely valid - and I'll gladly answer them (to the best of my knowledge, and I'll try to be as impartial as I possibly can), as long as I'm not outright called a "dick" or anything of the sort.

Regardless of this complaint on RFD, Yang's will continue to enjoy a strong revenue stream - with a marginal hit to their pockets.. Why? The majority of their clientèle are either older Asians (with limited "internet/computers" experience, and would never see this), or younger "fobs" who don't really care, until they've experienced it firsthand.

OP - is there a GST# on the receipt?

There isn't a GST number, but they did include their Business Number (BN) - which is 894135409.

I did a little bit of thinking as to why she flipped out and attacked me - and that might of been caused by the following.. When I left myself to the bank, the rest of my party were left in the restaurant.. and after being implicitly deemed as "thieves", they might of have engaged in further arguments with the owner (which might include name-calling, etc). Since I wasn't there, I can't be absolutely sure - but this is the only blind spot I had of the entire night. I'll try asking some of them, and will update this thread accordingly.

However, the owner was pretty pissed throughout (even prior to the potential blind spot mentioned above).

spm24
Oct 15th, 2007, 04:34 PM
recently i went to yang's kitchen for a birthday party our group of people were about 10 adults , as most places if you order big orders of food they either cut the ammount down or " forget dishes"

service was good for us they kept the table clean of all the empty plates as well as full of food . when ordering we expected hit and miss for food platters we ordered so would order from one waitress then if needed pull another one once our other order was being processed.


@ the nights end and the bill came around it was decent , everyone drank and ate there fill and as normal when going out expect 25-30 people @ a place like this . our bill was $270 tax and tip in .

i recommended this place to most people i know as the food was great and some dishes amazing . i think you guys just caused problems with enjoying the food then complaining about how the tip is calculated.

profguy
Oct 15th, 2007, 04:36 PM
Let's say that you hire a contractor to do some renovations at an agreed cost of $4000. When your contractor finishes the job and asks you for $4500. Would you pay him the $4500 and then complain that he's overcharging afterwards and hope that he gives the rest of the money back? I hope not. We have a similar situation here. It may seem like a non-issue because it's on a few dollars here and there, but it really adds up when you consider how many customers they are cheating.

The point here is that the complaint is overcharging of approx. $3.00 and not $500 - so to make a big stink over a trivial amount and what ultimately happened I would regard as spoiling an evening out for a group of friends makes no sense.

You stand on prinicple when you have good reason - $3.00 is not good reason in my opinion. If there is something underhanded happening here - report it to the authorities. I am really suspect here at the ruckus made.

From the information provided - the group had no complaints about the service or food - so what if they paid $3.00 extra tip - what is the big deal here? Some places (for those eating at places besides AYCE sushi know that groups are routinely charged 15% service charge).

Correct me if I'm wrong - but if the group or the OP had $3.00 more in his pocket he would have paid the total and left - without going to the bank to get more cash and this whole matter would have been dropped? So no one in the entire group (friends?) had $3.00 or some least some loose change amoungst all of them - it was a group of 10 or more right? Didn't the OP say they had been ther before or at least some of the group wanted to go there - then why are they going back if they are so principled - surely this charge is not new - why the fuss now.

I for one hate bad service and and glad it gets reported here on RFD but I what to also know the facts - the story here is as clear as mud.

mmmken
Oct 15th, 2007, 05:01 PM
The point here is that the complaint is overcharging of approx. $3.00 and not $500 - so to make a big stink over a trivial amount and what ultimately happened I would regard as spoiling an evening out for a group of friends makes no sense.

I wasn't the one making the "stink", nor was my party. I simply made a quiet and honest inquiry about the tip being charged over taxes. She said that's how we've been doing it for awhile, and can't do anything about it. So I agreed, and we should of been on our way.

She was the one who came back and started badmouthing us (which caused the stink).

It wasn't because I didn't want to pay the three dollars and was being cheap, but more of the shady tipping policy they had in place. I'm not going to ruin a friend's birthday dinner over three bucks.

You stand on prinicple when you have good reason - $3.00 is not good reason in my opinion. If there is something underhanded happening here - report it to the authorities. I am really suspect here at the ruckus made.

And it's good reason to report a three dollar discrepancy to the authorities and waste expensive police time? The first person you should talk to is the person in question when something comes up. If they don't agree or won't do anything about it - you escalate to a higher authority if you feel it's necessary. That should of have been taught in grade school: always try to work things out with the other person first - and if that doesn't work.. don't fight back.. report it to someone.

From the information provided - the group had no complaints about the service or food - so what if they paid $3.00 extra tip - what is the big deal here? Some places (for those eating at places besides AYCE sushi know that groups are routinely charged 15% service charge).

The food was decent, but it has nothing to do with the issues in question here. It's the fact that they're charging the tip above taxes, which shouldn't be allowed. The tip over taxes however, is probably the least important issue here.. the big deal is the owner's choice in problem resolution - and that was by talking smack about us and attacking me.

Correct me if I'm wrong - but if the group or the OP had $3.00 more in his pocket he would have paid the total and left - without going to the bank to get more cash and this whole matter would have been dropped? So no one in the entire group (friends?) had $3.00 or some least some loose change amoungst all of them - it was a group of 10 or more right? Didn't the OP say they had been ther before or at least some of the group wanted to go there - then why are they going back if they are so principled - surely this charge is not new - why the fuss now.

Wrong. We were short around 28 dollars in cash because someone left midway during the dinner (and should of had come back). No one was willing to fork up extra cash, and I wanted to save our group from embarrassment, I decided to pay with my credit card and collect the remaining 28 dollars from the person in the future.

They then advised me that their credit card terminals were broken, and since I personally do not carry (much) cash with me.. I had to go to the bank for the outstanding remainder.

This however, is not the issue - and I fail to see why you keep referencing the idea of "us being poor".

I for one hate bad service and and glad it gets reported here on RFD but I what to also know the facts - the story here is as clear as mud.

Perhaps my original post was kind of unclear, as it was longer than usual posts.. that I apologize about. It was late at night, and a hour or two right after the incident.. so it should be as accurate as possible.

mmmken
Oct 15th, 2007, 05:06 PM
i recommended this place to most people i know as the food was great and some dishes amazing . i think you guys just caused problems with enjoying the food then complaining about how the tip is calculated.

This post has nothing to do with the food quality at Yang's, nor the quality of service from their employees. I thought their food was decent, and (most) of their employees to be alright myself.

What's of concern here is the ownership (and business morals) of Yang's - which sucks.

rogeryen
Oct 15th, 2007, 05:11 PM
"Hardwired into the computer, nothing I can do"
That's the typical cheap Chinese owner response because they CAN change it and did this on purpose. I worked at a ManchuWok before and this is all the owner's response to customer complaints, except they would act innocent and keep apologizing.

astroboi
Oct 15th, 2007, 05:13 PM
Perhaps my original post was kind of unclear, as it was longer than usual posts.. that I apologize about. It was late at night, and a hour or two right after the incident.. so it should be as accurate as possible.

Your post was well written and perfectly clear...it's funny how some people can't seem to understand it or the whole point that you are trying to make.

ShadowVlican
Oct 15th, 2007, 05:26 PM
OP - good for you. And though I have never and will never dine at this establishment, THANK YOU for taking a stand on behalf of yourself and everyone else who dines there. Like you said, $3 is nothing to each individual but if a business scams a few dollars from every customer, it adds up.

As for wolverine's "etiquette lesson" - bs. As long as the issue was raised discretely with the waiter/management, that is as much politeness as the situation dictates. By paying for something that you disagree with (as wv suggests), you are accepting the terms. It is more of a hassle for the restaurant to issue a refund, reprogram the register, and re-bill the purchases than it is to address it up-front before any money has exchanged hands.

OP - is there a GST# on the receipt?

The CRA will be very interested to hear about this place. (Besides fraudulent billing(a police matter), their actual revenue is greater than the receipts show).
http://www.cra-arc.gc.ca/agency/investigations/torontoeast_tax-e.html
+1

please do report them

ItemFinder
Oct 15th, 2007, 05:53 PM
For those that don't know, your Business Number is your GST number. They add RT 0001 to the end, but the numbers are the same.

mmmken
Oct 15th, 2007, 06:53 PM
As suggested by others, I'll be reporting this to the CRA. If I did, what would I be responsible for? I wouldn't want too much of my time wasted by "being a witness" or anything of the sort..

profguy
Oct 15th, 2007, 07:13 PM
I wasn't the one making the "stink", nor was my party. I simply made a quiet and honest inquiry about the tip being charged over taxes. She said that's how we've been doing it for awhile, and can't do anything about it. So I agreed, and we should of been on our way.

She was the one who came back and started badmouthing us (which caused the stink).

It wasn't because I didn't want to pay the three dollars and was being cheap, but more of the shady tipping policy they had in place. I'm not going to ruin a friend's birthday dinner over three bucks.



And it's good reason to report a three dollar discrepancy to the authorities and waste expensive police time? The first person you should talk to is the person in question when something comes up. If they don't agree or won't do anything about it - you escalate to a higher authority if you feel it's necessary. That should of have been taught in grade school: always try to work things out with the other person first - and if that doesn't work.. don't fight back.. report it to someone.



The food was decent, but it has nothing to do with the issues in question here. It's the fact that they're charging the tip above taxes, which shouldn't be allowed. The tip over taxes however, is probably the least important issue here.. the big deal is the owner's choice in problem resolution - and that was by talking smack about us and attacking me.



Wrong. We were short around 28 dollars in cash because someone left midway during the dinner (and should of had come back). No one was willing to fork up extra cash, and I wanted to save our group from embarrassment, I decided to pay with my credit card and collect the remaining 28 dollars from the person in the future.

They then advised me that their credit card terminals were broken, and since I personally do not carry (much) cash with me.. I had to go to the bank for the outstanding remainder.

This however, is not the issue - and I fail to see why you keep referencing the idea of "us being poor".



Perhaps my original post was kind of unclear, as it was longer than usual posts.. that I apologize about. It was late at night, and a hour or two right after the incident.. so it should be as accurate as possible.

Even if it was $28 bucks - that was maybe an extra $3.00 per person from a party of 10? or less if you had more than 10 people. Why not just collect it from the rest - it does seem cheap that this group of friends couldn't cover for a buddy that ran out (why we don't know) ... maybe this caused the manager to get alarmed when one person runs out and you guys don't have the money between all of you to settle the bill - what happened to the rest of your group why didn't they step up and help? You raised the cheap issue not me but it begs the question.

"No one was willing to fork up extra cash, and I wanted to save our group from embarrassment, I decided to pay with my credit card and collect the remaining 28 dollars from the person in the future." Maybe you need a new group of friends.

Why make the fuss now - it is clear that you guys have been ther before - you knew the policy and why not report by yourself to the tax department or the police (whomever you thought should know about it) if you choose to afterwards and not spoil or delay the birthday party? If you are so rightous then why didn't you report it.

Otherwise your rukus did nothing - they are still charging it and all you do is look silly over a $3.00 charge (and divided by 10 that is only 30 cents each).

The amount here was petty - you said you asked them to waive it and they said no - so why not just pay if - $3.00 right (that was the amount you said or has been mentioned here) as the difference - the amount in dispute. It seems from your story that you asked them to waived the $3.00 and would have settled up including the missing $28 and left. Accordingly the manager's insults started after you asked her to waive the $3.00 - right?

The only point that you have made that makes any sense is that they charged service on top of the tax which everyone agrees is wrong. For me the rest of the story is still confusing.

mmmken
Oct 15th, 2007, 07:44 PM
Even if it was $28 bucks - that was maybe an extra $3.00 per person from a party of 10? or less if you had more than 10 people. Why not just collect it from the rest - it does seem cheap that this group of friends couldn't cover for a buddy that ran out (why we don't know) ... maybe this caused the manager to get alarmed when one person runs out and you guys don't have the money between all of you to settle the bill - what happened to the rest of your group why didn't they step up and help? You raised the cheap issue not me but it begs the question.

"No one was willing to fork up extra cash, and I wanted to save our group from embarrassment, I decided to pay with my credit card and collect the remaining 28 dollars from the person in the future." Maybe you need a new group of friends.

Perhaps it was cheap, but you're straying from the issues at hand. The fact that *maybe* I need a new group of friends is clearly unrelated and has nothing to do with the owner's actions. Unrelated: they were my girlfriend's friends, and nothing more than acquaintances to me.

Why make the fuss now - it is clear that you guys have been ther before - you knew the policy and why not report by yourself to the tax department or the police (whomever you thought should know about it) if you choose to afterwards and not spoil or delay the birthday party? If you are so rightous then why didn't you report it.

What's wrong with me noticing the problem now? When you have a group this big, and the bill is being split - you need to go over it thoroughly, or you'll have people complaining for overpaying. I'm reporting it right now, am I not?

Otherwise your rukus did nothing - they are still charging it and all you do is look silly over a $3.00 charge (and divided by 10 that is only 30 cents each).

My rukus? I made a quiet comment, and just because she chose to take it personally - now it's my rukus?

The amount here was petty - you said you asked them to waive it and they said no - so why not just pay if - $3.00 right (that was the amount you said or has been mentioned here) as the difference - the amount in dispute. It seems from your story that you asked them to waived the $3.00 and would have settled up including the missing $28 and left. Accordingly the manager's insults started after you asked her to waive the $3.00 - right?

That's exactly what I did - I tried to stop the argument by paying the three bucks and letting her know that I won't be returning. If she was unwilling to waive the three bucks as a good gesture, then I'm not going to waste any more time in getting her to do so.

Surely, anyone that lives in Markham (as well as being able to afford a $25 dollar dinner) won't get pissed off over a mere three bucks.

The only point that you have made that makes any sense is that they charged service on top of the tax which everyone agrees is wrong. For me the rest of the story is still confusing.

Was that it? And you're telling me the owner was justified in attacking me?

I'm trying not to take this debate between us personally, but it seems like you're very unreceptive. I understand you're just trying to dig deeper, but you seem to hit the wrong points - and absolutely unwilling to budge. I tried telling you that the three dollars was not the issue, as I agreed to pay it. I told you that the complaint was completely honest - and asked in a quiet manner..

It has nothing to do with us being cheap (if you truly believe that we were trying to squirm out of three bucks), or me going to the bank to withdraw the extra cash.

I'm going to repeat it again and again: the primary issue here, is that the owner took a honest complaint (more like a comment, actually) and took it personally. She then proceeded to talk smack about us, treated us as if we were thieves, and physically assaulted me.

The tip over tax issue is a minor issue, and should be considered as trivial (in comparison). This could of have been avoided if the owner simply told me "alright, we can't waive the fee today - but I will consider it in the future".. and not reacted the way she did (which was completely unprofessional).

wolverine07
Oct 15th, 2007, 08:48 PM
Your post was well written and perfectly clear...it's funny how some people can't seem to understand it or the whole point that you are trying to make.

On that vein that is sound advice for EVERYONE.

fatpig
Oct 15th, 2007, 09:05 PM
Note to OP: There's no such thing as "should of/could of". It's hard to take your story seriously when you can't even get that right - not that I believed your version of events in the first place anyway.

Bskll
Oct 15th, 2007, 09:16 PM
fatpig must be the owner in disguise, lol




































jking..............

Takada
Oct 15th, 2007, 09:32 PM
Aside from those two incidents (which were well justified), I believe we did not provoke them in any way - unless you count mentioning the three dollar issue.

Haha, this statement is exactly why I say this story is full of feces. You act polite, so the owner decides to tell you off, leaves and then comes back again to freak out? She decides to insult, yell and swear at you guys in public in front of customers for little reason (aside from 2 well-justified incidents)? Not to mention that she even jumps on you and punches you in front of your large group of friends?

You know, I really doubt she would have lasted for so long and successfully as an entrepreneur if you guys were just normal customers that weren't acting like fools.

RenegadeX
Oct 15th, 2007, 09:42 PM
As suggested by others, I'll be reporting this to the CRA. If I did, what would I be responsible for? I wouldn't want too much of my time wasted by "being a witness" or anything of the sort..

No. The CRA even encourages ANONYMOUS snitching via the 1-888# found within the link I posted. They will investigate on their own and shouldn't need any personal info from you, if you're not willing to disclose it. I suppose faxing or emailing them a copy of (your hard-earned!) receipt would be a helpful starting point for them though. The 1-888# should explain all.

molala
Oct 15th, 2007, 10:18 PM
my parents actually knows one of the owners there...and we went there once when it first opened up...when we ordered 1lb of salmon sashmi (which my dad loves) and the waiter was like..i'll give 1/2 now so you waste it. since then, we never return!

bmw_xperience
Oct 15th, 2007, 10:37 PM
I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

Sometimes it isn't about the money... what if 407 sent you a bill of 3 dollars.. but the car in the picture isn't even yours. Would you pay the $3?

it doesn't matter if it was 10 cents! it is the ppl forcibly billing you more. that is Unethical!

wow... I commend you for keeping your cool man (if you really did)... if it was me I think I would have at least shove her away from me!

yea I'm never going back there again!! not like their sushi is that good anyways, their lack of service is understandable.

wolverine07
Oct 15th, 2007, 10:40 PM
Does anyone know the service charge at Yang's?

Furthermore to the story did the OP get the money from his missing friend later on?

mmmken
Oct 15th, 2007, 11:10 PM
She decides to insult, yell and swear at you guys in public in front of customers for little reason (aside from 2 well-justified incidents)?

Well, they were about to close up for the night - with around ten-twenty minutes until 11 (when they close). At that time, there weren't many people left.

Does anyone know the service charge at Yang's?

Furthermore to the story did the OP get the money from his missing friend later on?

It's 10% on top of taxes. Weekdays are 17.99, while weekends/fridays/holidays are 19.99. My girlfriend got the money back from her friend just today.. so yeah.

wolverine07
Oct 15th, 2007, 11:30 PM
Well, they were about to close up for the night - with around ten-twenty minutes until 11 (when they close). At that time, there weren't many people left.



It's 10% on top of taxes. Weekdays are 17.99, while weekends/fridays/holidays are 19.99. My girlfriend got the money back from her friend just today.. so yeah.

MM, I am not disagreeing with the service charge. You are correct as it is on the subtotal and not the total amount, that is clearcut and we are in agreement in that fact, but on the other hand I am really trying to understand what happened that night.

10% service charge is not alot and in most cases even less gratuity for services rendered at restaurants today, given in mind it was a large party even more so as hotels I have worked for often charge 15% to 20$ gratuity for groups over 10, with this info and the fact that one of your members of your party went missing and bringing up the tipping on subtotal issue. I can only surmise a possible reason why the owners might have been leary of your group.

I don't know what would cause an owner (seemingly unprovoked) to physically restrain and threaten a customer. It just doesn't happen to customers in this business that have a hard enough time keeping its customers. The ol adage of 1 bad experience a person will tell 10 people, a good one you may tell only 3. The whole story I guess we will never know.

astroboi
Oct 16th, 2007, 12:00 AM
MM, I am not disagreeing with the service charge. You are correct as it is on the subtotal and not the total amount, that is clearcut and we are in agreement in that fact, but on the other hand I am really trying to understand what happened that night.

10% service charge is not alot and in most cases even less gratuity for services rendered at restaurants today, given in mind it was a large party even more so as hotels I have worked for often charge 15% to 20$ gratuity for groups over 10, with this info and the fact that one of your members of your party went missing and bringing up the tipping on subtotal issue. I can only surmise a possible reason why the owners might have been leary of your group.

I don't know what would cause an owner (seemingly unprovoked) to physically restrain and threaten a customer. It just doesn't happen to customers in this business that have a hard enough time keeping its customers. The ol adage of 1 bad experience a person will tell 10 people, a good one you may tell only 3. The whole story I guess we will never know.

The problem is that they claim to be charging a gratuity of 10% when they are actually charging 11.4%, which is misleading. If they claimed to charge a total of 11.4% gratuities, then there wouldn't be an issue in my opinion.

The owner probably flipped out because he took the receipt against her will...she must not know that as customers we are entitled to a copy of the receipt. I have dined there in the past and don't recall them withholding the receipt (I would remember something like this as it has happened to me in the past at another Asian establishment). She was probably afraid that he'd use the receipt as proof of their billing practice.

chucklez_1
Oct 16th, 2007, 01:17 AM
(first post yay!)

I went to Yang's Kitchen a few months ago to celebrate a friend's birthday. The food was great (it's all about the details) but the customer service was just terrible. It shouldn't take 15+ minutes and asking more than 1 waiter to get your water.

Anyway, another reason why you shouldn't go there is because of the cooks. I know most of the restaurants out there breaks their food safety policies but there's simply NO REASON for a sushi preparer to be on his cell phone while on the job (and he was doing this out in the open where everyone could see). They're handling raw meat for pete's sake.

ItemFinder
Oct 16th, 2007, 01:21 AM
Was the cook at least using a bluetooth headset? Preparing raw fish with one hand or two, but with your head and shoulder holding a handset doesn't seem that efficient.

chucklez_1
Oct 16th, 2007, 01:48 AM
Nope. Phone in hand.

stealth
Oct 16th, 2007, 01:48 AM
They didn't want you to take the receipt because they're not claiming their taxes. The audacity is that they are claiming mandatory tip on a tax that they're not even paying to the government.

Call them out.
+1. I bet there was nothing wrong with the credit card processing system either...they prob just didnt want to pay MC's service charges on a fairly large transaction. Too many strange things going on in this incident to belive the restaurant is praciticing good ethics.
I'm with the OP on this one, as far as I'm concerned he acted appropriately every step of the way, and you can even tell by his posts in this thread that he seems to be a calm reasonable person. The restaurant employee/manager are in the wrong line of work if they operate this way. Never catch me in there, thanks for the heads up.

Rocketo
Oct 16th, 2007, 08:37 AM
MM, I am not disagreeing with the service charge. You are correct as it is on the subtotal and not the total amount, that is clearcut and we are in agreement in that fact, but on the other hand I am really trying to understand what happened that night.

10% service charge is not alot and in most cases even less gratuity for services rendered at restaurants today, given in mind it was a large party even more so as hotels I have worked for often charge 15% to 20$ gratuity for groups over 10, with this info and the fact that one of your members of your party went missing and bringing up the tipping on subtotal issue. I can only surmise a possible reason why the owners might have been leary of your group.

I don't know what would cause an owner (seemingly unprovoked) to physically restrain and threaten a customer. It just doesn't happen to customers in this business that have a hard enough time keeping its customers. The ol adage of 1 bad experience a person will tell 10 people, a good one you may tell only 3. The whole story I guess we will never know.

+ 1....i've only been to yang's kitchen once and wasn't really impressed but here is the thing...maybe the manager/owner recognized one of the patrons in ur group that gave her a hard time last time said person came in...and because it was closing time and there wasn't enough money i think any owner would feel a little anxiety that you guys would try to stiff considering one left already...

i just can't believe on someone's bday that people are that difficult that they couldn't just fork up 3 extra dollars each to pay for the person who left and made you go to the bank..that would right there cause a lot of feelings of negativity towards the owner

i agree that the whole tax thing is wrong but what wolverine is saying is correct...no owner would make a scene such as she did knowing it could affect her business without some justification..

quite possibly the time u ran to the bank machine..one of ur girlfriend's friends could have said something to really provoke the owner...something on the lines of

"u f'n biatch i don't know who u think u are..blah blah blah"

some things are just unclear to me...

but the OP did handle the situation well and did not hit the lady back...

wikkid_bigshot
Oct 16th, 2007, 10:06 AM
Chinese business is always full of ways to cheat the system to make more money. Because you made a fuss about their tipping practice which is very suspicious, they were probably afraid you will take it in to report them after they made rude comments to you.

And profguy, stop with the personally attack. Just make you look very jack-assish. You might not believe in consumer rights, you might not care when you get ripped off by people. That's no need to personally attack OP.

vaderschariot
Oct 16th, 2007, 12:34 PM
Is this place mainlander owned? Wouldnt suprise me.....things are going downhill for Chinese businesses from the recent influx

B40
Oct 16th, 2007, 02:02 PM
http://img99.imageshack.us/img99/2989/2vvw7b9kc1.gif

hot_potato
Oct 16th, 2007, 02:12 PM
Is this place mainlander owned? Wouldnt suprise me.....things are going downhill for Chinese businesses from the recent influx

It could be, I think Yang is the Mandarin pronunciation whereas in Cantonese, it might be pronounced Young? But judging from the way the owners behaved, I wouldn't be surprised if they were.. maybe they're just not accustomed to Canadian behavioural customs yet. Although, I could see how some snotty youngsters are liable to agitate a delicate situation (but I'm not implying that the OP is in this category ;)).

ImJJ
Oct 16th, 2007, 03:06 PM
...Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid - and the potential ruin of an entire restaurant...

hmm I dunno it seems in your own description that you are a nice person and thinks by telling what happened to you in that restaruant in a public forum will NOT ruin its image nor reputation thus will not ruin the entire restaruant.

So yea I find the whole story kinda hard to believe if it happened the way you said it happened but yes it can be possible. And maybe it was miscommunication you know your body language talks 80% more effective than the words coming out of your mouth.

As mentioned before by previous posts many of the Chinese restaruant does the +10% tip on tax, and even some sing K places too. I am not saying it's RIGHT to do that but somehow they just do it. If someone wants to file complain and sue them by all means go ahead and drive them to extinction I don't really care coz the 3 dollars from 16 people is more important and precious and 10% tip on the taxes is too much when other restaruant would appreciate 15% prior to tax.

Somehow Chinese restaruant are known to have bad services and don't get me wrong I think this is usually true. If you have an extra buck or two DO NOT dine in a Chinese restaruant or go to some fancy ones. At the end of the day, you pay what you get, right?

And yes I get the whole story is how the owner physically assaulted you and yelled at your friends, but honestly I used to know the owner a few years ago but I haven't been there for 2-3 years. And it is alittle hard to believe she would "jump" on anybody given how skinny she was when I used to know her unless she's really really pissed and upset. When I brought friends over she usually treat us nicely and give us some "secret" appetizer. But there was this once in the secret appetizer we found a cockroach's leg but we did not make too much a deal out of it coz we knew she was trying to be kind and stuff like this happens. We simply asked to have it replaced and she was embarrassed, it was funny lol.
But still like all other customers in all other Japanese buffets the waiter/waitess kept forgetting our orders can be quite frustrating sometimes.

I haven't been to that place simply b/c I found other place that is cheaper with decent food...oh...and bad service with +10% tip on taxes.

Flavour
Oct 16th, 2007, 03:28 PM
The problem is that they claim to be charging a gratuity of 10% when they are actually charging 11.4%, which is misleading. If they claimed to charge a total of 11.4% gratuities, then there wouldn't be an issue in my opinion.

this is a joke right?

i know this is rfd but give me a break. you should be tipping 15%, so why not just be happy you saved 3.6%? why make a big scene over 3 dollars on a 250 dollar bill?

get a grip people.

rayner55
Oct 16th, 2007, 03:31 PM
this is a joke right?

i know this is rfd but give me a break. you should be tipping 15%, so why not just be happy you saved 3.6%? why make a big scene over 3 dollars on a 250 dollar bill?

get a grip people.

Some people still don't get it. It's not the money, its the principle. This restaurant is overcharging every single table on every single receipt. Its called Fraud. I don't support fraud and bad business practices, but maybe some here do.

AzN_RiverdaleCI
Oct 16th, 2007, 03:33 PM
whooa the Op totally owned those sushi nabs.

Flavour
Oct 16th, 2007, 03:50 PM
Some people still don't get it. It's not the money, its the principle. This restaurant is overcharging every single table on every single receipt. Its called Fraud. I don't support fraud and bad business practices, but maybe some here do.

what principle is that, being cheap as humanly possible? like i said, if you're a normal human being that tip is less than you'd normally pay anyways.

i'm surprised people with that mentality even go out to eat at all.

rayner55
Oct 16th, 2007, 03:57 PM
what principle is that, being cheap as humanly possible? like i said, if you're a normal human being that tip is less than you'd normally pay anyways.

i'm surprised people with that mentality even go out to eat at all.

I'm glad you like getting overcharged. Its up to the discretion of the customer to tip. The customer can tip whatever they want, who are you to judge what the OP wants to tip? You don't even know him. Its UNLAWFUL to overcharge, that's considered FRAUD. But thats how they make money, off people like you who wouldn't squeal even if injusticed. The customer can tip whatever they want, the restaurant cannot charge whatever they want. Get it? You can tip however much you want, I don't know and I don't care about that. I care about OP's story and the overcharging of this restaurant.

felixdd
Oct 16th, 2007, 03:57 PM
what principle is that, being cheap as humanly possible? like i said, if you're a normal human being that tip is less than you'd normally pay anyways.

i'm surprised people with that mentality even go out to eat at all.

Actually, North Americans generally pay more tips than the Orientals. In Hong Kong, you're not expected to hit 15% (well, before everyone started doing mandatory gratuities anyways). So if you pay 10% tips in a Chinese restaurant, it's perfectly fine. Besides, the server doesn't get to pay the tips anyways -- it goes directly to the owner (again, that's how most Chinese restaurants run their business).

Different cultures, different customs. That's what I chalk it up to.

astroboi
Oct 16th, 2007, 04:19 PM
what principle is that, being cheap as humanly possible? like i said, if you're a normal human being that tip is less than you'd normally pay anyways.

i'm surprised people with that mentality even go out to eat at all.

So, if you went to a store and they charged you 15% tax instead of 14% tax, you wouldn't complain? Some people don't care, but I would definitely bring it to their attention and demand corrective action...even if it was a penny. It's not because I want my penny, it's to stop them from ripping people off.


And regarding your comment about 15%. I always voluntarily tip at least 15% at restaurants (believe it or not). They disclose on thier menu that a mandatory 10% tip will be added to the bill. Even though I'm not a fan of the concept of manditory tipping, I would pay them 15% (before tax) if it was so stated on their menu as I have been given advance notice and have the choice whether to eat there or not. It's the fact that they misleadingly disclose 10% and charge 11.4% that I feel is the problem.

Flavour
Oct 16th, 2007, 04:25 PM
I'm glad you like getting overcharged. Its up to the discretion of the customer to tip. The customer can tip whatever they want, who are you to judge what the OP wants to tip? You don't even know him. Its UNLAWFUL to overcharge, that's considered FRAUD. But thats how they make money, off people like you who wouldn't squeal even if injusticed. The customer can tip whatever they want, the restaurant cannot charge whatever they want. Get it? You can tip however much you want, I don't know and I don't care about that. I care about OP's story and the overcharging of this restaurant.

well, before i believe its fraud, please refer me to the law stating that service charges have to be done before tax. you do realize its common practice for rebates to be done after tax right?

and i've eaten there before. i don't feel injusticed, or overcharged. i had a good meal and went on my way. 10% sc is fine by me whether its before or after as i always tip 15, or sometimes more if i'm in a good mood. life is too short to live rfd 24/7.

ruckus245
Oct 16th, 2007, 04:28 PM
I know this is a little off topic but, I got 3 words for ya:

Chinese AYCE Sushi

Maybe it's just me but, isn't there something a little fishy about it?

AYCE Sushi is bad enough. At least get authentic sushi.

Anyways, to the OP, good for you to stand up for your rights, take a beating and keep your cool.

TenzoR
Oct 16th, 2007, 04:29 PM
well, before i believe its fraud, please refer me to the law stating that service charges have to be done before tax. you do realize its common practice for rebates to be done after tax right?

and i've eaten there before. i don't feel injusticed, or overcharged. i had a good meal and went on my way. 10% sc is fine by me whether its before or after as i always tip 15, or sometimes more if i'm in a good mood. life is too short to live rfd 24/7.

Life is too short to argue over whether a person should tip or not. There is no right answer, everyone has their opinion. If you feel you need to tip all the time by all means do so.

Flavour
Oct 16th, 2007, 04:30 PM
Actually, North Americans generally pay more tips than the Orientals. In Hong Kong, you're not expected to hit 15% (well, before everyone started doing mandatory gratuities anyways). So if you pay 10% tips in a Chinese restaurant, it's perfectly fine. Besides, the server doesn't get to pay the tips anyways -- it goes directly to the owner (again, that's how most Chinese restaurants run their business).

Different cultures, different customs. That's what I chalk it up to.

i know i was just in hk and mainland china last month. good trip. and yes, its not customary to tip at all in many cases. but i feel its necessary to tip anyways because i know they have it a lot harder than i do.

but for people here, they should learn our customs and follow them. minimum wage is no way to live, so tip your server well. if you think its going to the owner, give the server a tip seperately...

TenzoR
Oct 16th, 2007, 04:30 PM
I know this is a little off topic but, I got 3 words for ya:

Chinese AYCE Sushi

Maybe it's just me but, isn't there something a little fishy about it?

AYCE Sushi is bad enough. At least get authentic sushi.

Anyways, to the OP, good for you to stand up for your rights, take a beating and keep your cool.

AFAIK most AYCE Sushi restaurant are chinese owned

Flavour
Oct 16th, 2007, 04:34 PM
Life is too short to argue over whether a person should tip or not. There is no right answer, everyone has their opinion. If you feel you need to tip all the time by all means do so.

i'm not really arguing that much, and from my post count you can see i don't usually make comments, i usually just read some of these threads and shake my head and move on. for some reason this time i just had to point out how rediculous this sounds.

ruckus245
Oct 16th, 2007, 04:35 PM
AFAIK most AYCE Sushi restaurant are chinese owned

I've never been to an AYCE Sushi restaurant. It just doesn't seem right putting "All you can eat" and Sushi in the same sentence.

Flavour
Oct 16th, 2007, 04:35 PM
AFAIK most AYCE Sushi restaurant are chinese owned

same with ayce korean. just seems to be the way it is.

Tacoma
Oct 16th, 2007, 09:39 PM
There isn't a GST number, but they did include their Business Number (BN) - which is 894135409.


As suggested by others, I'll be reporting this to the CRA. If I did, what would I be responsible for? I wouldn't want too much of my time wasted by "being a witness" or anything of the sort..

No. The CRA even encourages ANONYMOUS snitching via the 1-888# found within the link I posted. They will investigate on their own and shouldn't need any personal info from you, if you're not willing to disclose it. I suppose faxing or emailing them a copy of (your hard-earned!) receipt would be a helpful starting point for them though. The 1-888# should explain all.

I checked GST number 894135409 for Yang's Kitchen Sushi Bar and it is in fact a valid GST number. That being said, I'm not sure what the CRA can do in this case. There's no law against charging tip on tax. It may not be ethical or nice, but it's not against the law.

Now if they are failing to remit tax collected, then that's different. However, there's no reason to believe based what has been said in this thread that the corporation is not remitting GST. If you call the snitch line, you should have at least some justification for suspecting tax fraud, and overcharging on a tip is not justification.

Sorry, but just chalk this up as a lesson learned and move on.

caitlink
Oct 16th, 2007, 09:40 PM
I go once a month. I would not say the service is great but the food is better than most ACYE.

Not sure how old all of you are - but with all the things happening in the world, cannot believe both sides made such a spectacle over such a small thing.

Both sides need to chill!!! Shame on you for causing so much commotion over $3 and shame on the restaurant for ruining their reputation in front of the other diners in the restaurant.

RenegadeX
Oct 17th, 2007, 12:12 AM
I checked GST number 894135409 for Yang's Kitchen Sushi Bar and it is in fact a valid GST number. That being said, I'm not sure what the CRA can do in this case. There's no law against charging tip on tax. It may not be ethical or nice, but it's not against the law.

Now if they are failing to remit tax collected, then that's different. However, there's no reason to believe based what has been said in this thread that the corporation is not remitting GST. If you call the snitch line, you should have at least some justification for suspecting tax fraud, and overcharging on a tip is not justification.Put it this way, if they state that their "included mandatory service charge" is "10%", then on a $100 pre-tax bill, the tip should be $10.00, GST should be $6.00 and PST $8.00. Instead, on that same bill, they are taking an extra $1.40 from customers ($114x10% = $11.40, less the expected $10), and not paying GST on it. Therefore, the CRA should be interested - if not for GST-avoidance, then for an audit to see how they account for this extra money that they should not have. And also, I would think- the RCMP might be interested in Yang's for the fraudulent billing practice(overcharging customers).

--
Incidentally, in Australia, they have GST similar to us, and while voluntary tips are not GST-chargeable, they have deemed a "mandatory service charge" taxable. Ditto in many US states. Which makes sense, as pretty much all other service charges (as here in Canada) are GST-chargeable. Canada, for some reason does NOT charge GST on mandatory service charges, provided the 'tip' is within normally-accepted industry ranges. (source: http://www.rev.gov.on.ca/english/guides/rst/300.html )

B40
Oct 17th, 2007, 01:05 AM
I can't believe how cheap people are here, so here are some sexy asians.

http://img.photobucket.com/albums/v230/tyvonna/3b125002.jpg

Mike_wang
Oct 17th, 2007, 01:09 AM
Didn't your thread got locked -_-

Iron Chef Ajax
Oct 17th, 2007, 07:33 AM
Made for interesting reading.

MasterXan
Oct 17th, 2007, 08:24 AM
get that CityTV dude to crack this place down

nsr250
Oct 17th, 2007, 09:39 AM
After reading over and over, everyone has been telling the OP "it's $3 get over it" type deal. That is besides the point, the actual point is how the OP got physically assualted and held against their will because he wanted his receipt.
I don't see how anyone can side with the restaurant on this one, what gives the owner a right to do something like that to the customer. Most people chime in their opinions, but have you ever gone to this place? I've been there before and I can really believe something like this would happen, since Yang's kitchen has the worst customer service of any place I've seen.
Not to mention the numerous amounts of complaints of cockroaches in the place. I don't even understand how that place passes health inspection.

lkn4deals
Oct 17th, 2007, 10:51 AM
HAHAHHAHAHAHHAAHAHAHAHA :lol: :lol: :lol: :lol: :lol: :lol:

I can't believe how cheap people are here, so here are some sexy asians.

http://img.photobucket.com/albums/v230/tyvonna/3b125002.jpg

chiumanji
Oct 17th, 2007, 12:18 PM
... I don't even understand how that place passes health inspection.

Prolly from bribing? I can certainly see that happening.

nsr250
Oct 17th, 2007, 01:06 PM
Prolly from bribing? I can certainly see that happening.

That's true, I remember seeing on the news a little while ago how a health inspector was caught accepting bribes. I can imagine how many of these health inspectors take bribes since they're probably offered them all the time.

smalltownfart
Oct 17th, 2007, 01:43 PM
i know i was just in hk and mainland china last month. good trip. and yes, its not customary to tip at all in many cases. but i feel its necessary to tip anyways because i know they have it a lot harder than i do.

but for people here, they should learn our customs and follow them. minimum wage is no way to live, so tip your server well. if you think its going to the owner, give the server a tip seperately...

I agree. Ppl should consider that wages/salaries are based on the expectation of tips. Whether it's a "good" or "bad" practice is another matter, but the fact is, tipping is automatic and generous in this part of the world, therefore base salaries/wages for service people here will be lower since everyone is normally expected to tip for service.

B40
Oct 17th, 2007, 01:50 PM
I go once a month. I would not say the service is great but the food is better than most ACYE.

Not sure how old all of you are - but with all the things happening in the world, cannot believe both sides made such a spectacle over such a small thing.

Both sides need to chill!!! Shame on you for causing so much commotion over $3 and shame on the restaurant for ruining their reputation in front of the other diners in the restaurant.

Great post, you should post more often.

nsr250
Oct 17th, 2007, 02:43 PM
I agree. Ppl should consider that wages/salaries are based on the expectation of tips. Whether it's a "good" or "bad" practice is another matter, but the fact is, tipping is automatic and generous in this part of the world, therefore base salaries/wages for service people here will be lower since everyone is normally expected to tip for service.

I think that's the problem. Why should I be expected to tip someone? A tip is just gratuity meaning you wish to give them a little extra for the good service they provided.

If a server acts like a total prick and doesn't do their job properly why should I tip them? Should I feel sorry that they earn little wage and that I have to automatically give them extra money out of sympathy even though I got lousy service? Because of this 'expected' tipping many servers nowadays don't even give a damn about providing service because they know that they'll get usually at least 10% tip no matter what.

RenegadeX
Oct 17th, 2007, 04:53 PM
Because of this 'expected' tipping many servers nowadays don't even give a damn about providing service because they know that they'll get usually at least 10% tip no matter what.True. And I'm just guessing but as I hear Yang's isn't exactly "fine dining", I could imagine that the reason they implemented the 10% mandatory service charge is because customers weren't happy with the service and were tipping accordingly to show their dissatisfaction. Waitstaff rely on tips and if they don't make good money they go elsewhere. So the easy solution to prevent this: implement a mandatory tip. Now the staff can breathe a sigh of relief.

Do a search on Google or right here on RFD and Yang's has been giving customers the wrong dishes, not bringing dishes that were ordered, telling them "no you don't need that much", overcharging, and generally being very rude and abrupt with customers since at least 2004. I found one post saying that at one point most of the staff was replaced in an effort to improve service, but still the complaints roll in.

But hey, people keep going there, and by all accounts the place is busy.
And as long as it is, they'll continue to do what they do.

Perhaps nobody complains because a "10% tip"(even on tax-in total) is less than the 15% they'd normally leave at other restaurants where the tip is voluntary..... :idea:

belle2bl
Oct 17th, 2007, 05:26 PM
Tip on top of Taxes is not legal. Policy is that we tip on subtotal not on total including tax! Another Restaurant in Richmond Hill does the same thing. A Thai/Malyasian restaurant at the SE corner of Major Mac and Bayview (can't remember the name). They charge you 15% tip on top of your taxes. We questioned them and tried to tell them its wrong and the first time they said they couldn't do anything about it, its policy by the owner, the second time we visited they adjusted it.

Thanks for the heads up on Yang's Kitchen, we were just going to go there for dinner. But I refuse to go anywhere that makes one pay for tips after taxes. So the next time you are in a large group check your receipts. It makes a small difference in the price but its not about the money, its about principle. We should all complain about it when it happens because its not a standard and not let restaurant owners get away with it.

wolverine07
Oct 17th, 2007, 06:01 PM
I find it incredulous why one restaurant is being singled out for the service charge issue...tipping on subtotal or not. Correct me or not others do it also without a neary a complaint or certainly to not the criticism to this extent. Ie Richtree does the same thing...I don't see them criticized as Yang's is being and bringing my food to my table is far less service orientated then having a waiter do it I would dare say.

RenegadeX
Oct 17th, 2007, 06:45 PM
Ok then, next time you go to a restaurant that does this, post a scan of the receipts, and we can start a thread outing them all.

I've never experienced it. In fact I'd never heard of it before. And you can be sure that if it happened to me, I would kick up a fuss, no matter what the dollar amount. It's principle.
That people wouldn't speak up and demand a change in their procedure seems incredulous to me!
Then again, I came across an article that said in a survey, only 10% of Canadian said they'd snitch on a tax cheat. Timidness and keeping our mouths shut will get us nowhere as a decent society.

It's pathetic.

rayner55
Oct 17th, 2007, 09:23 PM
It is more than an issue of overcharging now. How many restaurants do you visit where you receive a nice physical attack served with every dessert?
Waiters threatening to "watch your back" is not my idea of a pleasant evening. Unless that is their new approach on being a niche restaurant offering a free assault and death threat on every order. Why one would pay money for these kind of *bonus* freebies is beyond me.

kkl1208
Oct 18th, 2007, 02:15 AM
Obviously the owner in this instance crossed the line. But I just wonder... is $28 really worth all of these problems? I mean, sure..everyone says the services sucks..well...I honestly never expect good services anyway in any chinese-owned restaurants (unless it's a fine dining one)..so the 10% they put is obviously to make sure they make money on 'tip'. Nobody that I know really makes a fuss about it because even after the 10%, it is still one of the cheaper AYCE japanese places. Also, it is just incredible that nobody in the group (10 people?) was willing or has $25 to pay for the person who left. And if you guys were so tight on money, why let the guy leave before paying? Is it that hard to just pay for the person who left and ask the money back afterward? I was just wondering..what did your group of friends have to say? Didn't anyone stop this or stepped up to pay? I just can't believe everything just rest on your shoulder. Honestly, I never had any problems at Yang's kitchen..it has been a while since I have went, but everytime I went, we had our fair shares of food, and leave quite satisfied...so I guess maybe this instance was just ..an exception?

wolverine07
Oct 18th, 2007, 08:54 AM
Interesting thread...obviously there is more to the story here.

Look I don't care how rude or bad the service is at a place. Obviously if you were a polite paying customer, it would make no sense at all why an Owner/waiter would threaten a customer by all accounts unprovoked to this extreme. Now unless you were an impartial party there that night and viewed this incident we will just never know what really happened, but it sure doesn't take a genious to figure out that the dining party were certainly not just innocent bystanders in all of this.

boonjaca
Oct 18th, 2007, 09:06 AM
The last time we went there which was over half a year ago, the garlic beef cubes they gave to my friend tasted funny. They tasted sour/rotten, anyhow he complained and they said it was supposed to taste that way.

We returned the dish and I think they might've passed it onto another table later on. My friend who ended up eating it first had a bad stomachache afterwards.

Rocketo
Oct 18th, 2007, 09:48 AM
Interesting thread...obviously there is more to the story here.

Look I don't care how rude or bad the service is at a place. Obviously if you were a polite paying customer, it would make no sense at all why an Owner/waiter would threaten a customer by all accounts unprovoked to this extreme. Now unless you were an impartial party there that night and viewed this incident we will just never know what really happened, but it sure doesn't take a genious to figure out that the dining party were certainly not just innocent bystanders in all of this.

WORD LIFE

thegazelle
Oct 18th, 2007, 09:59 AM
Ok then, next time you go to a restaurant that does this, post a scan of the receipts, and we can start a thread outing them all.

I've never experienced it. In fact I'd never heard of it before. And you can be sure that if it happened to me, I would kick up a fuss, no matter what the dollar amount. It's principle.
That people wouldn't speak up and demand a change in their procedure seems incredulous to me!
Then again, I came across an article that said in a survey, only 10% of Canadian said they'd snitch on a tax cheat. Timidness and keeping our mouths shut will get us nowhere as a decent society.

It's pathetic.

+1. Standing up for what's right, no matter the consequence or inconvenience, should be applauded. It seems that society is so complacent these days, being willing to settle for mediocrity, rather than principle, under the guise of "minding my own business" or "don't want to stir up trouble." You know, just on Monday, when I went to pick up my son, I was watching a bunch of kids play in the sandbox near his J.K. classroom. There were about 8 other parents who were watching their kids play, winding down the school day. One kid started throwing sand at another kid, and then pushed another kid to the ground, scraping his knee. To my shock, none of the parents did anything - they just stood there and did tsk tsk sounds and said, "hey, that's not nice." The kid kept doing it. One parent, piped up and said meekly, "please don't do that". Obviously, the kid persisted. All this happened in about 5-8 seconds. When I noticed it, I yelled at the top of my lungs, "You! In the red jacket! You are in a heap of trouble, buddy! He looked at me, saw me rabidly foaming at mouth, and then sat down and started crying (probably in fear). I then grabbed his jacket and hauled him inside to the J.K. teacher, who was glad that I did this and told me that this guy doesn't listen to other kids, other parents, or at times, even her.

I went back outside to take my son home and the kids were all like, "thanks for doing that sir" (yes, they called me sir...), and others were telling me of other kids in the class who should receive the same treatment. As I exited the area, at least 5 parents came up to me and said, "thanks for doing that" and I received smiles and pat on the shoulder from one other. Now, I don't think I did anything special. I suppose in this day and age of political correctness, it is not cool to stand up for what's right. Heck, I may have risked being charged with some assault charge, for marching a kid (not my own) back inside. But I find it absolutely unbelievable that the parents just stood there and watched this happening, all of them seemingly powerless (or afraid to stand up and do something). They may have simply accepted that there are bullies and that their kids will occasionally get hurt because of him. That's sad.

In this case, I commend the OP for standing up for what's right, and all the others who have joined in the support. Who knows, despite the dramatic way this all unfolded, this may have caused Yang's to change the way they do things. Or they will feel the effects of this kind of practice (and its consequences) on their bottom line. We need more people who are willing to do something and stand up for principle, rather than sit idly by and be pushed around.

Rocketo
Oct 18th, 2007, 10:27 AM
+1. Standing up for what's right, no matter the consequence or inconvenience, should be applauded. It seems that society is so complacent these days, being willing to settle for mediocrity, rather than principle, under the guise of "minding my own business" or "don't want to stir up trouble." You know, just on Monday, when I went to pick up my son, I was watching a bunch of kids play in the sandbox near his J.K. classroom. There were about 8 other parents who were watching their kids play, winding down the school day. One kid started throwing sand at another kid, and then pushed another kid to the ground, scraping his knee. To my shock, none of the parents did anything - they just stood there and did tsk tsk sounds and said, "hey, that's not nice." The kid kept doing it. One parent, piped up and said meekly, "please don't do that". Obviously, the kid persisted. All this happened in about 5-8 seconds. When I noticed it, I yelled at the top of my lungs, "You! In the red jacket! You are in a heap of trouble, buddy! He looked at me, saw me rabidly foaming at mouth, and then sat down and started crying (probably in fear). I then grabbed his jacket and hauled him inside to the J.K. teacher, who was glad that I did this and told me that this guy doesn't listen to other kids, other parents, or at times, even her.

I went back outside to take my son home and the kids were all like, "thanks for doing that sir" (yes, they called me sir...), and others were telling me of other kids in the class who should receive the same treatment. As I exited the area, at least 5 parents came up to me and said, "thanks for doing that" and I received smiles and pat on the shoulder from one other. Now, I don't think I did anything special. I suppose in this day and age of political correctness, it is not cool to stand up for what's right. Heck, I may have risked being charged with some assault charge, for marching a kid (not my own) back inside. But I find it absolutely unbelievable that the parents just stood there and watched this happening, all of them seemingly powerless (or afraid to stand up and do something). They may have simply accepted that there are bullies and that their kids will occasionally get hurt because of him. That's sad.

In this case, I commend the OP for standing up for what's right, and all the others who have joined in the support. Who knows, despite the dramatic way this all unfolded, this may have caused Yang's to change the way they do things. Or they will feel the effects of this kind of practice (and its consequences) on their bottom line. We need more people who are willing to do something and stand up for principle, rather than sit idly by and be pushed around.

ok bud those are two different things...you cannot compare apples to oranges..that's like me saying i stand up for my rights if i was accused in a murder trial and comparing it to standing up for my rights to argue 3 bucks...

wolverine07
Oct 18th, 2007, 10:50 AM
+1. Standing up for what's right, no matter the consequence or inconvenience, should be applauded. It seems that society is so complacent these days, being willing to settle for mediocrity, rather than principle, under the guise of "minding my own business" or "don't want to stir up trouble." You know, just on Monday, when I went to pick up my son, I was watching a bunch of kids play in the sandbox near his J.K. classroom. There were about 8 other parents who were watching their kids play, winding down the school day. One kid started throwing sand at another kid, and then pushed another kid to the ground, scraping his knee. To my shock, none of the parents did anything - they just stood there and did tsk tsk sounds and said, "hey, that's not nice." The kid kept doing it. One parent, piped up and said meekly, "please don't do that". Obviously, the kid persisted. All this happened in about 5-8 seconds. When I noticed it, I yelled at the top of my lungs, "You! In the red jacket! You are in a heap of trouble, buddy! He looked at me, saw me rabidly foaming at mouth, and then sat down and started crying (probably in fear). I then grabbed his jacket and hauled him inside to the J.K. teacher, who was glad that I did this and told me that this guy doesn't listen to other kids, other parents, or at times, even her.

I went back outside to take my son home and the kids were all like, "thanks for doing that sir" (yes, they called me sir...), and others were telling me of other kids in the class who should receive the same treatment. As I exited the area, at least 5 parents came up to me and said, "thanks for doing that" and I received smiles and pat on the shoulder from one other. Now, I don't think I did anything special. I suppose in this day and age of political correctness, it is not cool to stand up for what's right. Heck, I may have risked being charged with some assault charge, for marching a kid (not my own) back inside. But I find it absolutely unbelievable that the parents just stood there and watched this happening, all of them seemingly powerless (or afraid to stand up and do something). They may have simply accepted that there are bullies and that their kids will occasionally get hurt because of him. That's sad.

In this case, I commend the OP for standing up for what's right, and all the others who have joined in the support. Who knows, despite the dramatic way this all unfolded, this may have caused Yang's to change the way they do things. Or they will feel the effects of this kind of practice (and its consequences) on their bottom line. We need more people who are willing to do something and stand up for principle, rather than sit idly by and be pushed around.

Does this statement in general apply to Owners's also? We are making alot of assumptions here that Yang's was completely to blame in all this? And what if a customer is rude or doesn't pay for services rendered...in general...What do owners do turn the cheek and say thank you pls come again...In this particular case we do not know all the facts of what transpired. But I do sense abit of hyprocrisy here. We all have rights, it should not be limited to one demographic.

thegazelle
Oct 18th, 2007, 10:54 AM
I appreciate your point. Guess in summary, the gist of what I had to say is that allowing the restaurant to take extra money from you, in the spirit of not wanting to confront, is akin to allowing your child to be bullied in school, rather than standing up. Yes, they are different situations, but I would still stand behind my point that by not standing up, you are being bullied corporately. Similar to those who take the big behemoth Microsoft to task for trust law infringement.

I know it's "just three bucks", but if someone says that what Yang's is doing is not proper, then it's up to them to stand up. How many people these days just sit there and complain about restaurants and service, but they don't do a thing about it?

thegazelle
Oct 18th, 2007, 10:56 AM
Does this statement in general apply to Owners's also? We are making alot of assumptions here that Yang's was completely to blame in all this? And what if a customer is rude or doesn't pay for services rendered...in general...What do owners do turn the cheek and say thank you pls come again...In this particular case we do not know all the facts of what transpired. But I do sense abit of hyprocrisy here. We all have rights, it should not be limited to one demographic.

Agreed. We are making some assumptions here because we weren't there. And yes, I would absolutely say this statement applies to both establishment as well as patron.

ruckus245
Oct 18th, 2007, 12:09 PM
What I find funny is people saying that they should have just let it go. It's only $3.00. Since when did standing up for your principles or for what you believe is right have a dollar value attached to it? What are your principles worth? $5.00, $50.00, $500.00?

For arguments sake, $3.00 is 1.2% of $250.00. If you purchased an automobile for $20,000 and they tacked on another $240 when you were about to complete your purchase, would you let it go? Or would you fight tooth and nail?

It kinda makes me sad to know that people have no problem lying down and getting steamrolled.

In addition, there is no amount of provocation (verbal or otherwise) that warrants physical assault unless it is self-defense or coming to the defense of someone else. What the owner alledgedly did (and there is probably a police report to substantiate it) has no excuse.

Rocketo
Oct 18th, 2007, 12:24 PM
I appreciate your point. Guess in summary, the gist of what I had to say is that allowing the restaurant to take extra money from you, in the spirit of not wanting to confront, is akin to allowing your child to be bullied in school, rather than standing up. Yes, they are different situations, but I would still stand behind my point that by not standing up, you are being bullied corporately. Similar to those who take the big behemoth Microsoft to task for trust law infringement.

I know it's "just three bucks", but if someone says that what Yang's is doing is not proper, then it's up to them to stand up. How many people these days just sit there and complain about restaurants and service, but they don't do a thing about it?

you can open up a whole can of worms of corporations that are doing unethical things..im sure some of ur clothes are made in 3rd world countries..but i guess that's different to you

B40
Oct 18th, 2007, 12:50 PM
What I find funny is people saying that they should have just let it go. It's only $3.00. Since when did standing up for your principles or for what you believe is right have a dollar value attached to it? What are your principles worth? $5.00, $50.00, $500.00?

For arguments sake, $3.00 is 1.2% of $250.00. If you purchased an automobile for $20,000 and they tacked on another $240 when you were about to complete your purchase, would you let it go? Or would you fight tooth and nail?

It kinda makes me sad to know that people have no problem lying down and getting steamrolled.

In addition, there is no amount of provocation (verbal or otherwise) that warrants physical assault unless it is self-defense or coming to the defense of someone else. What the owner alledgedly did (and there is probably a police report to substantiate it) has no excuse.

Yes.. principles.. blah blah

$3 is not worth the stress. If I don't agree with it, I'd just pay the $3 and never go back.. instead of causing all the unnecessary stress and ruin my entire evening... and weeks to come as it seems the OP is still upset and angry over this.

Life is too short to get upset over these things..

Have a little fun like these guys

h2o-
Oct 18th, 2007, 12:52 PM
I think we have enough of this thread and it will be locked soon....

IB4L

goffeebeans
Oct 18th, 2007, 01:02 PM
The point is the OP agreed to pay $3 and leave it at that, but the owner came back after the discussion to confront them and argue after the fact, which caused the big scene.


lets all have fun like the guy in the stripey pink shirt. :)
http://img129.imageshack.us/img129/3640/1dsc00086vibm6.jpg

Flavour
Oct 18th, 2007, 01:22 PM
Still waiting for the people who say its fraud, illegal, wrong, ect. to show me what law they're referring to?

Tacoma
Oct 18th, 2007, 01:38 PM
Put it this way, if they state that their "included mandatory service charge" is "10%", then on a $100 pre-tax bill, the tip should be $10.00, GST should be $6.00 and PST $8.00. Instead, on that same bill, they are taking an extra $1.40 from customers ($114x10% = $11.40, less the expected $10), and not paying GST on it. Therefore, the CRA should be interested - if not for GST-avoidance, then for an audit to see how they account for this extra money that they should not have. And also, I would think- the RCMP might be interested in Yang's for the fraudulent billing practice(overcharging customers).


You are incorrect. The $11.40 tip in your example is a gratuity that is not subject to GST. The waiter must include this as income on his T1, but no GST applies.

The amount of GST ($6 in your example) should be stated on the bill along with the GST (business) number. The Yangs must submit this amount to the CRA and as long as they do this (and there's no indication that they are not), then the CRA is satisfied.

As far as the RCMP is concerned, please state the section of the Criminal Code that the Yangs are breaking? The 10% tip is a restaurant policy that is set at the full discretion of the restaurant and if they want to apply tip to the tax portion, that's their prerogative. If you don't like that policy, you can choose to go somewhere else, but it's their restaurant and they can set their pricing policy as the please. As I said before, it may not be ethical but that does not automatically mean that a law has been broken.

B40
Oct 18th, 2007, 02:14 PM
The point is the OP agreed to pay $3 and leave it at that, but the owner came back after the discussion to confront them and argue after the fact, which caused the big scene.


lets all have fun like the guy in the stripey pink shirt. :)
http://img129.imageshack.us/img129/3640/1dsc00086vibm6.jpg

http://i128.photobucket.com/albums/p174/pruss25/l_996a0e68ed54d37ed1deb17c666fc046.jpg

trixR4kids
Oct 18th, 2007, 02:50 PM
yang's kitchen is terrible, surprised no1 else in the room helped u out

GBA
Oct 18th, 2007, 04:18 PM
The point is the OP agreed to pay $3 and leave it at that, but the owner came back after the discussion to confront them and argue after the fact, which caused the big scene.


lets all have fun like the guy in the stripey pink shirt. :)
http://img129.imageshack.us/img129/3640/1dsc00086vibm6.jpg

Bubble Tea & Me, First Markham Place?

wolverine07
Oct 18th, 2007, 05:15 PM
If Yang's is breaking some obsure s/c tax law, I guess Richtree and a slew of other eateries should be shut down soon also.

I think this s/c issue is being blown out of proportion due to the incident. Which we still haven't verified as being provoked or not.

The simple fact is if no one likes a service charge applied to their meal, they should simply not eat there. If you are not going to tip stay at home. Service industry workers depend on tips for their livlihood and if you are not going to tip you are taking up space by not tipping, and in actuality you are taking money out of their pockets by night's end.

Now the issue is it was a misleading charge that is in question here. And that somehow the patrons are being gouged for their patronage at Yang's.

But here are the The pertinent points:

1-By all accounts it was a party of 10+ people eating. (usually min 15% grat) is applied to the bill when parties of this size dine in most establishments so 10% off total is still very much under the industry norm.
2-It's AYCE(I'm sure no one left hungry when they ate at Yang's that night or any other AYCE establishment upon paying the bill)
3-The food is relatively cheap for sushi standards

An extra $3 whether clandestine or not was not unreasonable to me. They received fair value that night. To pick that time to question a $3 overcharge between 10 - 12 people, based on principle is a stretch to me. I don't buy that argument.

The issue is that patron's are being subvertly gouged by in this case a $3 charge, when they obviously received a good deal. That is the issue, the standing up for diners principle sakes assertion is somewhat being clouded here IM(humble)O, it doesn't take much to realize both parties were wrong that night, but to blame just one party(Yang's)in the name of righteousness is a major distortion at best.

reptar
Oct 18th, 2007, 05:38 PM
yang's kitchen is terrible, surprised no1 else in the room helped u out

if i was there i would have dropped some pennies for the op to pick up

B40
Oct 18th, 2007, 05:53 PM
if i was there i would have dropped some pennies for the op to pick uphttp://www.revsoft.org/phpBB2/images/smiles/clap.gif

ahmad416
Oct 18th, 2007, 08:25 PM
haha so you wanted to waive 3 dollars of your 2XX$ bill.
:lol:

reptar
Oct 18th, 2007, 08:50 PM
yang's kitchen is terrible, surprised no1 else in the room helped u out

actually, come to think of it
can't believe no one from the op's party was embarrassed enough to just pay the $3 from his own pocket and get the hell out.

screw eating at yang's kitchen again, i wouldn't be eating again with a group of friends who had that much time to cause a commotion over $3.

astroboi
Oct 18th, 2007, 11:05 PM
If Yang's is breaking some obsure s/c tax law, I guess Richtree and a slew of other eateries should be shut down soon also.

I think this s/c issue is being blown out of proportion due to the incident. Which we still haven't verified as being provoked or not.

The simple fact is if no one likes a service charge applied to their meal, they should simply not eat there. If you are not going to tip stay at home. Service industry workers depend on tips for their livlihood and if you are not going to tip you are taking up space by not tipping, and in actuality you are taking money out of their pockets by night's end.

Now the issue is it was a misleading charge that is in question here. And that somehow the patrons are being gouged for their patronage at Yang's.

But here are the The pertinent points:

1-By all accounts it was a party of 10+ people eating. (usually min 15% grat) is applied to the bill when parties of this size dine in most establishments so 10% off total is still very much under the industry norm.
2-It's AYCE(I'm sure no one left hungry when they ate at Yang's that night or any other AYCE establishment upon paying the bill)
3-The food is relatively cheap for sushi standards

An extra $3 whether clandestine or not was not unreasonable to me. They received fair value that night. To pick that time to question a $3 overcharge between 10 - 12 people, based on principle is a stretch to me. I don't buy that argument.

The issue is that patron's are being subvertly gouged by in this case a $3 charge, when they obviously received a good deal. That is the issue, the standing up for diners principle sakes assertion is somewhat being clouded here IM(humble)O, it doesn't take much to realize both parties were wrong that night, but to blame just one party(Yang's)in the name of righteousness is a major distortion at best.

You guys all make it sound like the OP spend the whole night fighting for $3 bucks. If you read the original post and many others, the OP stated that he complained and asked the owner to waive the difference, she declined, so he agreed to pay the full amount.

The issue is that the owner returned and continued the argument, insulted the OP, and then wanted to prevent him from taking the receipt.

On a side note, how can you be so sure that this tip is actually making it into the employees' pockets? I've heard that Asian restaurants often keep the tips... This may be why she refused to give the receipt as she was probably afraid that he'd complain to the government. It's not against the law to charge service charge on top of taxes, but if they aren't claiming it in their taxes, then that's tax evasion.

mmmken
Oct 19th, 2007, 05:23 AM
It is more than an issue of overcharging now. How many restaurants do you visit where you receive a nice physical attack served with every dessert?
Waiters threatening to "watch your back" is not my idea of a pleasant evening. Unless that is their new approach on being a niche restaurant offering a free assault and death threat on every order. Why one would pay money for these kind of *bonus* freebies is beyond me.

I've been trying to point out that the "three dollars" or "tip over taxes" issue was minor at most throughout the entire thread. I'm glad that you were one of the few that did understand.

Yes.. principles.. blah blah

$3 is not worth the stress. If I don't agree with it, I'd just pay the $3 and never go back.. instead of causing all the unnecessary stress and ruin my entire evening... and weeks to come as it seems the OP is still upset and angry over this.

Life is too short to get upset over these things..

Have a little fun like these guys

B40, from your history here at RFD - I did kinda respect you before.. but come on - you need to learn to read. Either you're just posting for the hell of it, or you can't read.. which is it?

The point is the OP agreed to pay $3 and leave it at that, but the owner came back after the discussion to confront them and argue after the fact, which caused the big scene.

lets all have fun like the guy in the stripey pink shirt. :)
http://img129.imageshack.us/img129/3640/1dsc00086vibm6.jpg

This is exactly it. Thanks.

My expectations in RFD really died down after the responses in this thread.. I don't mind those that did actually read and questioned the legitimacy of my story, and in fact - I would encourage it. However, it seems like the majority of the "opposition" are those that could barely understand the relatively simple point form notes.. Most of the comments are either "dude, you're cheap.. 3 bucks? come on".. or either "i cant believe you didnt have enough money and had to go to the bank".

I'm going to repeat myself for the last time:

I only asked once about the three dollars, but decided to pay it (and just not come back) after the owner said no. She decided to come back and start a fight with us.

See how "start a fight" is underlined? That's the main issue, and that's why I'm still upset over it. I don't think about it, but it's still pretty nerve wrecking that after you paid for your dinner - you are attacked, and held against my will in the freezing cold, waiting for the cops to come.

Does that sound like I care about a stupid three bucks? The tips over taxes is of course an issue, but trivial at most. I'm not going to raise a stink over three bucks.. if she left it at that.. I'd just never return. I wouldn't write a freaking essay on RFD about it.

But she attacked me because I simply took a receipt - and now I have a cold because of us being outside that night. That I'd think, is worth writing about.

reptar
Oct 19th, 2007, 09:24 AM
op, no one says that what the employees at yang's kitchen was right or not, I am pretty sure everyone is against what they did.

but you could have easily avoided the entire situation. how much % is $3 of your entire bill? it's obviously not right for them to over charge you but **** like this happens every day and for such a small % difference I would just never go back there again and warn others.

wolverine07
Oct 19th, 2007, 10:28 AM
You guys all make it sound like the OP spend the whole night fighting for $3 bucks. If you read the original post and many others, the OP stated that he complained and asked the owner to waive the difference, she declined, so he agreed to pay the full amount.

The issue is that the owner returned and continued the argument, insulted the OP, and then wanted to prevent him from taking the receipt.

On a side note, how can you be so sure that this tip is actually making it into the employees' pockets? I've heard that Asian restaurants often keep the tips... This may be why she refused to give the receipt as she was probably afraid that he'd complain to the government. It's not against the law to charge service charge on top of taxes, but if they aren't claiming it in their taxes, then that's tax evasion.

I worked in a chinese owned restaurant once before, the majority of the tip goes to the servers. There is a small %(1.8%) paid out to the house or that was atleast my experience.

On the tax evasion issue another subject all together in the thread, personally I have no problem with it. If it ultimately means better prices for customers, why does it matter? I don't think anyone here is condoning paying more taxes to our elected 'fat cat' officials so they can spend it on golf passes, food perks, and free ttc passes as city councillors currently receive. While they continue to try and pass the land transfer and car registration tax against 2 targeted demograpics in our city. If restaurant's can pass the savings onto it's consumers, I'm all for it.

astroboi
Oct 19th, 2007, 11:24 AM
I worked in a chinese owned restaurant once before, the majority of the tip goes to the servers. There is a small %(1.8%) paid out to the house or that was atleast my experience.

On the tax evasion issue another subject all together in the thread, personally I have no problem with it. If it ultimately means better prices for customers, why does it matter? I don't think anyone here is condoning paying more taxes to our elected 'fat cat' officials so they can spend it on golf passes, food perks, and free ttc passes as city councillors currently receive. While they continue to try and pass the land transfer and car registration tax against 2 targeted demograpics in our city. If restaurant's can pass the savings onto it's consumers, I'm all for it.

Great...now you're condoning tax evasion. FYI, the majority of the taxes that they pay go to the Provincial and Federal governments and not the city, which is Markham, NOT Toronto by the way. Why should Yang's Kitchen be allowed to pay less then their fair share of taxes than other legitimate companies and residents of this country?

wolverine07
Oct 19th, 2007, 11:30 AM
Suggest reading up on the Land and Car Registration tax. Point was whether it is City, Provincial, or Fed. Why pay more taxes? Are you advocating that you don't mind paying more taxes to the Fed? Seems like it.

astroboi
Oct 19th, 2007, 01:07 PM
Suggest reading up on the Land and Car Registration tax. Point was whether it is City, Provincial, or Fed. Why pay more taxes? Are you advocating that you don't mind paying more taxes to the Fed? Seems like it.

I am quite aware of the proposed new taxes for the city of Toronto, even though I don't live there and it has nothing to do with Markham or the taxes that Yang's Kitchen pays.

I am an advocate of everyone paying their share (whether they like it or not). Otherwise, the tax burden is spread among the rest of the legitimate tax payers. Every service that we as Canadians receive (and often take for granted) costs money. That money comes from both businesses and residents. If you're not happy with our taxes, then voice your opinion with your local MP's and MPP's and make sure you vote.

Now, don't think that I'm defending the spending of our governments at various levels...I'm sure that there's lots of wastage, but the solution is definitely not evading taxes.

wolverine07
Oct 19th, 2007, 01:25 PM
I am quite aware of the proposed new taxes for the city of Toronto, even though I don't live there and it has nothing to do with Markham or the taxes that Yang's Kitchen pays.

I am an advocate of everyone paying their share (whether they like it or not). Otherwise, the tax burden is spread among the rest of the legitimate tax payers. Every service that we as Canadians receive (and often take for granted) costs money. That money comes from both businesses and residents. If you're not happy with our taxes, then voice your opinion with your local MP's and MPP's and make sure you vote.

Now, don't think that I'm defending the spending of our governments at various levels...I'm sure that there's lots of wastage, but the solution is definitely not evading taxes.

I wrote to my City Councilor and David Miller's office this morning vehemently opposing against the Land and Registration taxes proposed by Mayor David Miller for this upcoming Monday. Without repeating word for word here as this is a food deal forum, I explained how unfair I thought these proposals were to single out 2 separate entities of our population to make up for the City's inability to mgt their own finances.

I will admit and agree to the social responsibility of paying taxes, but in this one particular instance, where perhaps one mom an pops propriership in order to keep prices low and serve AYCE food may need to skim a little off the top. (alot of places do it) I have no problem with it, I'm not sure how others feel here but with politicians skimming TTC, entertainment and golf passes, and then turn around an propose what I feel is an unfair tax grab. I'm not going to lose any sleep if any mom and pops eatery skims a little off the top, especially if this is the only way for them to continue to offer AYCE, and or low prices and being this is a deal food forum. I think alot here would agree.

mmmken
Oct 19th, 2007, 02:17 PM
op, no one says that what the employees at yang's kitchen was right or not, I am pretty sure everyone is against what they did.

but you could have easily avoided the entire situation. how much % is $3 of your entire bill? it's obviously not right for them to over charge you but **** like this happens every day and for such a small % difference I would just never go back there again and warn others.

My explanation:

Underlined: How could I avoid the situation; by just keeping quiet when I'm being overcharged? Yes, it's three dollars - so I complained appropriately: by asking about it, and stop arguing if she said yes/no.

Bold: That's exactly what I did. A good share of readers seem to think I fought the owner tooth and pick for a measly three dollars.. when it's quite the opposite.

wiggy
Oct 19th, 2007, 02:32 PM
I find it quite ironic that here in the land of the cheap there's so many guys suggesting the thing should just have been let go, because it was only three bucks. From my side, I'd rather have the three bucks and I couldn't imagine going through the whole day and getting nicked here and there and letting it slide everytime just 'cause it's "only three bucks". The OP asked the restaurant owner a legit question, end of part one.

For the rest of it, there is no way in hell I would allow any one to treat me like that whether it was over three bucks or three hundred. It was flat out ignorant and uncivil. Stepping it up to an assault is utterly unacceptable. I'd have let the cops have her and sort it out later.

Rocketo
Oct 19th, 2007, 02:45 PM
For the rest of it, there is no way in hell I would allow any one to treat me like that whether it was over three bucks or three hundred. It was flat out ignorant and uncivil. Stepping it up to an assault is utterly unacceptable. I'd have let the cops have her and sort it out later.

That's the whole muddy issue...we weren't there to say that she wasn't provoked...remember we're only hearing one side of the story...and there are many holes that makes me think that the owner was provoked.

reptar
Oct 19th, 2007, 04:25 PM
My explanation:

Underlined: How could I avoid the situation; by just keeping quiet when I'm being overcharged? Yes, it's three dollars - so I complained appropriately: by asking about it, and stop arguing if she said yes/no.



:idea:

wiggy
Oct 19th, 2007, 04:42 PM
That's the whole muddy issue...we weren't there to say that she wasn't provoked...remember we're only hearing one side of the story...and there are many holes that makes me think that the owner was provoked.

Yeah, maybe so, but if the cops were prepared to lay charges there has to be some substance to the story. And the situation cuts both ways. The restauranteur could just have easily said, "Meh. It's only three bucks.", and then walked away. It doesn't appear that was her choice.

caitlink
Oct 19th, 2007, 08:57 PM
Once again, one side of the story saying cops were ready to lay charges. Find it hard to believe police would go thru with processing the charge. Too many holes in the thread.

No matter how bad the service is, it is hard to believe owner or staff would assualt a customer over $3. And make a big stink out of this in front of other diners. Not smart for business.

I DID read the thread and calling the cops on this is a waste of taxpayers' money when the police officers could be doing something else.

I do not normally post but cannot resist since there are some many inconsistencies in the re-telling of the incident.

tanmanwayne
Oct 19th, 2007, 09:32 PM
Hmmm,

One thing that bothers be though, is that I was there a while ago, and yet again their POS terminal wasn't working!

Do they advertise that they take credit cards just to say to the customers that it's not working to force people to pay cash?

I can see this as another ploy to cheat customers and in fact cheat the system for their own gain.

The reason being, is that:
a) if customers are not allowed to keep copies of receipts
b) FORCE customers to pay cash only

They can claim whatever they want from a profit perspective.

Using POS or Credit Card systems force the paper trail which they have no control of. In addition, depending on which credit card service they use (MC/VISA/AMEX) their own merchant commission cost could be anywhere from 1-12% (from the charge...thus they lose money).

I can understand why some restaurants state cash only. I can respect that if it's stated up front.

But to lie like the way they do at Yang's...unforgiveable.

I won't be going there AGAIN.

Oh well...

Let's eat across the street! (Sushi On 7!) :cheesygri

Cheers!
Tano

pcpchan
Oct 19th, 2007, 10:05 PM
I will try to avoid it next time, even my previous experience with them is so-so (both food and service wise). But ya, I do think something sketchy about not allowing customer taking a receipt. I mean what if OP is having a business meal and he need the receipt to claim for expenses for the company? Maybe the owner thought OP is taking the receipt to court?

I think if the credit card terminal not working, then the owner should put a cash only sign, or the waiter/waitress should have let the customer know before letting them to seat. I have seen may chinese own restaurant tell their customer that, Or maybe because OP is chinese, that why the owner said the terminal is not working to him. (I am not surpise the forced cash only option is targeted to OP) I do think most "non-chinese" people would not pay cash in a large meal like this (apparently most chinese place will give you a hard time if you ask them to separate bill, even mandarin buffet), so I guess in a sense OP is unlucky.

felixdd
Oct 19th, 2007, 10:51 PM
I've followed this thread from day 1. I too am quite disappointed at the response of RFD towards this issue.

:idea:
Underlined: How could I avoid the situation; by just keeping quiet when I'm being overcharged? Yes, it's three dollars - so I complained appropriately: by asking about it, and stop arguing if she said yes/no.


Selective reading much?

Underlined: How could I avoid the situation; by just keeping quiet when I'm being overcharged? Yes, it's three dollars - so I complained appropriately: by asking about it, and stop arguing

I don't know what your values for living in a fair and just society are, but mine includes the right to, at the very leas[t, inquire about right and wrong. If I can't ask, how can I be expected to do the right thing?

OP asked once, and only once. He agreed to pay the 3 dollars, which is what most people replying on this thread said was the right thing to do. WHAT MORE DO YOU WANT?!?!

Are people here blaming the OP for openly questioning the store's policies? Are they blaming the OP for openly stating that he will not return to the restaurant? Are they blaming the OP for being honest?

It seems to me that many responders on this thread are implying that OP shouldn't have even inquired about the $3, but instead paid for it and never return. They seem to imply that although the restaurant was wrong, the OP had no business being a whistleblower to the ordeal. Despite the fact that it's clear that (a)the restaurant was issuing fraudulent charges, and (b)the restaurant is evading taxes. The justification for telling OP to "keep quiet" seems to be because it's "only" $3.

Lets draw a parallel. Liberal scandal. How much has each individual Canadian citizen lost, financially, from it?

Now, ask yourself, are you glad that someone blew the whistle, and caught on to what the Liberals did?

How is this any different?

Jucius Maximus
Oct 20th, 2007, 12:15 AM
Holy cow, that is some seriously conceited behaviour from the restaurant management!

NaNa
Oct 20th, 2007, 09:41 PM
r u a REATRD or simply u can't read???? he already said he will pay, just the owner was being a ****in jackass n besides this is not about the $3.00.....is about the principle...and is about the customer service.....

I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

NaNa
Oct 20th, 2007, 09:45 PM
I so agree with u...I m quite disappointed at some of the response...seriously if I were the gf who were with him at the dinner...the whole dinner experience won't have last till the end.

I've followed this thread from day 1. I too am quite disappointed at the response of RFD towards this issue.



Selective reading much?



I don't know what your values for living in a fair and just society are, but mine includes the right to, at the very leas[t, inquire about right and wrong. If I can't ask, how can I be expected to do the right thing?

OP asked once, and only once. He agreed to pay the 3 dollars, which is what most people replying on this thread said was the right thing to do. WHAT MORE DO YOU WANT?!?!

Are people here blaming the OP for openly questioning the store's policies? Are they blaming the OP for openly stating that he will not return to the restaurant? Are they blaming the OP for being honest?

It seems to me that many responders on this thread are implying that OP shouldn't have even inquired about the $3, but instead paid for it and never return. They seem to imply that although the restaurant was wrong, the OP had no business being a whistleblower to the ordeal. Despite the fact that it's clear that (a)the restaurant was issuing fraudulent charges, and (b)the restaurant is evading taxes. The justification for telling OP to "keep quiet" seems to be because it's "only" $3.

Lets draw a parallel. Liberal scandal. How much has each individual Canadian citizen lost, financially, from it?

Now, ask yourself, are you glad that someone blew the whistle, and caught on to what the Liberals did?

How is this any different?

NaNa
Oct 20th, 2007, 09:57 PM
I think it just simply they CAN"T READ or They are sitting on their brain...
oh or they don't have comment sense

I've been trying to point out that the "three dollars" or "tip over taxes" issue was minor at most throughout the entire thread. I'm glad that you were one of the few that did understand.



B40, from your history here at RFD - I did kinda respect you before.. but come on - you need to learn to read. Either you're just posting for the hell of it, or you can't read.. which is it?



This is exactly it. Thanks.

My expectations in RFD really died down after the responses in this thread.. I don't mind those that did actually read and questioned the legitimacy of my story, and in fact - I would encourage it. However, it seems like the majority of the "opposition" are those that could barely understand the relatively simple point form notes.. Most of the comments are either "dude, you're cheap.. 3 bucks? come on".. or either "i cant believe you didnt have enough money and had to go to the bank".

I'm going to repeat myself for the last time:

I only asked once about the three dollars, but decided to pay it (and just not come back) after the owner said no. She decided to come back and start a fight with us.

See how "start a fight" is underlined? That's the main issue, and that's why I'm still upset over it. I don't think about it, but it's still pretty nerve wrecking that after you paid for your dinner - you are attacked, and held against my will in the freezing cold, waiting for the cops to come.

Does that sound like I care about a stupid three bucks? The tips over taxes is of course an issue, but trivial at most. I'm not going to raise a stink over three bucks.. if she left it at that.. I'd just never return. I wouldn't write a freaking essay on RFD about it.

But she attacked me because I simply took a receipt - and now I have a cold because of us being outside that night. That I'd think, is worth writing about.

getmail99
Oct 20th, 2007, 10:29 PM
It is not about 3 dollars or being cheap. UrbanPoet has complained about reading comprehension in RFD in the following thread already. :(

http://www.redflagdeals.com/forums/showthread.php?t=463698

Papagorgio
Oct 21st, 2007, 01:19 AM
it IS the customer’s right to question anything they want concerning a good or service they will or have paid for... but it is also the right of a business to respond to these criticisms, rudely if they like, however this behavior will obviously reflect badly on their business.

My point, if i want to bring up ANYTHING that I was dissatisfied with conecerning food/service/payment; it is my right. I can take rudeness from employees but that will dictate weather I will ever return to that restaurant.

Furthermore, what I would never take is any type of physical abuse from a restaurant employee. If it were me and I had a waitress literally on my back I would have spun her around and lobbed her onto the roof of Yang's restaurant..

On the other hand, I have had terrible service and rude servers, nonesense fees added to my bill and I rarely bring any of it up unless it is really bothering me.

grapz
Oct 21st, 2007, 02:03 AM
You should've pressed charges. I mean spreading word on the internet and pressing charges, both ruins their business. But since police is involved, that restaruant most probably will be tagged, and the tax man will be under their nose.

At least in the end, you really proved how much of a hypocrite the owner is. Revenge is sweet.

G-Find4u
Oct 21st, 2007, 07:02 PM
it was a sad story there. The reason u had to run to bank 'cause they want to take cash and they dont have to pay for the Tax. A lot of chinese restaurants are liked that. They luv cash so they dont have to pay tax. all the chinese restaurant are making money by taking cash, at the end of the yr they claim to the government they dont make much money with their restaurant. I hate people charge me tip on my bill. I am always luv to give tips any way, but in this way, they forced you guys to give tip 3$ or what ever how much on the your bill, it was wrong. If i were u, i wouldnt give any cent for them. The way served u like that. They should treat customer with a respect. You went there to eat, it was an honor for the restaurant. There are lots of restaurant out. Dont be sAD Dude. I will tell all my friends dont go there. I dont care the food is good or bad, but the service it is so important. If i were u, i would charge again them. They all a bunch of BS in that restaurant. I think the owner never been to school and learned how to talk to people. You guy spent 250$ there, damn that was lots of $$$. The owner should be happy there.

Allways remember this:

1. Dont give any tips when ur paying your bill 'cause the owner keep all the tips in their pocket and dont share with employee, leave tips on the table for the services. My friend was working at the chinese restaurant b4, the owner diddnt even give him 1cents from the tips that customer gave. All the chinese resturants owner are rich 'cause of the tips have.

:mad:

feet_
Oct 22nd, 2007, 09:31 AM
Yang doesnt sound Japanese to me.

qster
Oct 22nd, 2007, 05:07 PM
To OP...to complain over $3 on a $250 bill is purely stupid, especially at an asian buffet restaurant. You are simply just asking for it.
What are you? 19-21 years old? The real sad part to this story is that, the 11 of you that were still in the restaurant couldn't muster up the $21+ dollars to cover for your friend. Who goes out to a birthday dinner with less than $25 in their pockets? Little kids, that who. What an embarassment.
Next time save yourself the hassle and embassment and do a BBQ at home and you won't have run into this type of situation.
I wonder what the OP would have done at a high class restaurant downtown (Toronto) where they charge 15% for parties over 8 people (Yang's is 10%). Go to NYC, they will bill you 18%.

As for the Credit Card, excuse... The owner probably didn't want to waste time and effort in calculating the bill again since its cash discounted already. Paying by a credit card will incur you a 3% surcharge... and the OP was already complaining about $3 on a $250 tab...that's roughly $7.50 of the bill.

To a minor extent, the owner is right.. if you can't afford to go out..stay home and save your money.

Yang's has been going downhill over the last year, their service is horrible. You ask for 20 pieces they give you 10.

CSAgent
Oct 22nd, 2007, 05:18 PM
Last time I was there on a date since she wanted sushi, it was hot and delicious. And oh, the food was good too... :twisted:

Kommander_KornFlakes
Oct 22nd, 2007, 06:27 PM
Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid

Gosh dude, I was on your side until I read this part, you got what you deserved, I bet she wouldn't had felt bad if the charges were baind laid on you.
-

kuqdew
Oct 22nd, 2007, 10:02 PM
damn, thats messed up

mmmken
Oct 22nd, 2007, 11:55 PM
To OP...to complain over $3 on a $250 bill is purely stupid, especially at an asian buffet restaurant. You are simply just asking for it.
What are you? 19-21 years old? The real sad part to this story is that, the 11 of you that were still in the restaurant couldn't muster up the $21+ dollars to cover for your friend. Who goes out to a birthday dinner with less than $25 in their pockets? Little kids, that who. What an embarassment.
Next time save yourself the hassle and embassment and do a BBQ at home and you won't have run into this type of situation.
I wonder what the OP would have done at a high class restaurant downtown (Toronto) where they charge 15% for parties over 8 people (Yang's is 10%). Go to NYC, they will bill you 18%.

As for the Credit Card, excuse... The owner probably didn't want to waste time and effort in calculating the bill again since its cash discounted already. Paying by a credit card will incur you a 3% surcharge... and the OP was already complaining about $3 on a $250 tab...that's roughly $7.50 of the bill.

To a minor extent, the owner is right.. if you can't afford to go out..stay home and save your money.

Yang's has been going downhill over the last year, their service is horrible. You ask for 20 pieces they give you 10.

Learn to read. I'm not going to repeat nor explain again.

Gosh dude, I was on your side until I read this part, you got what you deserved, I bet she wouldn't had felt bad if the charges were baind laid on you.
-

So if I had pressed charges, you would be on my side, and I wouldn't of have deserved the assault? Just because I don't want the owner being either arrested, or whatever for something so trivial (as the root cause of everything was the three dollars), I deserve to be assaulted? What kind of world do you live in?

Fallen_Paladin
Oct 23rd, 2007, 01:19 AM
Allways remember this:

1. Dont give any tips when ur paying your bill 'cause the owner keep all the tips in their pocket and dont share with employee, leave tips on the table for the services. My friend was working at the chinese restaurant b4, the owner diddnt even give him 1cents from the tips that customer gave. All the chinese resturants owner are rich 'cause of the tips have.

:mad:

This might be true if the owner takes the money from your table, but if the server takes the money and deposits it in the register, they would obviously pocket the change or tip if they see your party leaving or if your party implied the tip was included in there.

If you're really concerned about this however, next time you pay your bill and the owner comes to your table to get it, and if you overpay intending for the change to be the tip, just hang around and wait for the owner to bring you back the change and leave it on the table.

Stoe99
Oct 23rd, 2007, 01:40 AM
If you were anywhere but Korean BBQ in Markham, you were in the wrong place! KOREAN BBQ IS AMAAAAAAAAAAAAAAAAAAAAAAAZING

CSAgent
Oct 23rd, 2007, 01:44 AM
KOREAN BBQ IS AMAAAAAAAAAAAAAAAAAAAAAAAZING

You mean the nasty all you can eat crap where the meat is like low grade? You gotta be joking me.

God_Anubis
Oct 23rd, 2007, 01:50 AM
To echo whatt the prevuous poster has said, I can't judge the thread starter because i wasn't present at the time of the incident.

I do have some questions for the TS...how old are and what is the approx age range of your group?

Also, isn't it kind of embarassing to act like that in front of one's girlfrieend?

I wanna add my own little anecdote here...I was eating at Frankie's with a group, and witnessed something humorous...it was a bunch of teenagers probablly between 16-20 who had just finished up next to our table and they were trying to evade the tab in a clever way. they were one-by-one entering and exitting the washroom and then attempting to head for the exit. the manager actually caught them doing this and was furious like: "Do you guys want to pay the bill or do you want me to call the cops on you?" it must have been pretty damn embarrassing for them.

now the point i'm trying to make is that restaurant/buffet owners have to put up with this kind of crap a lot of times. they have to make sure they meet target sales. competition in the restaurant business is fierce with a high turn-over rate (esp. in downtown T.O.). they can't afford to have a bunch of clowns wasting the restaurant's time & money. Also, there seems to be a level of distrust towards adolescents and young customers for various reasons:
- they're cheapskates
- they're loud / obnoxious / troublemakers
- they sometimes attempt to dodge the bill

CSAgent
Oct 23rd, 2007, 01:52 AM
Its funny and suspicious of how the OP hasn't once answered the multitude of people asking for their age group.

Unless I missed something. I'm not reading 14 pages worth of posts.:)

mmmken
Oct 23rd, 2007, 06:12 AM
I do have some questions for the TS...how old are and what is the approx age range of your group?

Also, isn't it kind of embarassing to act like that in front of one's girlfrieend?

now the point i'm trying to make is that restaurant/buffet owners have to put up with this kind of crap a lot of times. they have to make sure they meet target sales. competition in the restaurant business is fierce with a high turn-over rate (esp. in downtown T.O.). they can't afford to have a bunch of clowns wasting the restaurant's time & money. Also, there seems to be a level of distrust towards adolescents and young customers for various reasons:
- they're cheapskates
- they're loud / obnoxious / troublemakers
- they sometimes attempt to dodge the bill

How was this relevant? Regardless of our age, we should be treated as valued customers. My group was younger, with the majority around 17-18 - and I'm 19. Were we trying to avoid paying the bill? No, I simply questioned a billing discrepancy.

What does "meeting target sales" have anything to do with this post? We were wasting the restaurants time and money? Hellloooooooooo, we were paying customers.

Embarrassing? We're at the stage where we trust each other enough so that we don't have to worry about "looking good", and worry about our finances. Besides, why would asking about a billing error be embarrassing?

Its funny and suspicious of how the OP hasn't once answered the multitude of people asking for their age group.

Unless I missed something. I'm not reading 14 pages worth of posts.:)

I never answered the "age" question, simply because I believed it wasn't relevant. It's essentially the same as asking either my race, my gender, or personal questions - it has nothing to do with the issue at hand.

If you're going to argue that we were treated like that because of our age - there's a new issue right there. If a restaurant is going to be discriminatory towards it's customers - word should get out, and they deserve to lose business (only because they want to, which is dictated through their actions).

If you really insist, the answer is above.

qster
Oct 23rd, 2007, 09:49 AM
Learn to read. I'm not going to repeat nor explain again.

Open your eyes! you might actually see and be able to read my reply.
Having to run out with your VISA to get a cash advance to pay for the bill was pretty much pointless since you'd be paying interest + the fee.

Learn to act like an adult for once in your short life.
1. We already got that you are cheap and questioned $3 on a $250 bill, eventhough you eventually paid for it after some verbal abuse from the owner.
2. That no one in your party of 10-11 didn't have $25 in your pocket to cover your absent friend. Can you say ghetto?

Did it ever occur to you that you were in a Chinese owner sushi place? Where service is pretty much non-existent. Why bother arguing over a poultry $3? :confused: Would you be doing that at say Canoe or Scaramouche? wait you can't afford those places nor would they allow kids like you in.

Stay home...save your $ for going out in a couple of years when you've grown up.

qster
Oct 23rd, 2007, 09:54 AM
Its funny and suspicious of how the OP hasn't once answered the multitude of people asking for their age group.

Unless I missed something. I'm not reading 14 pages worth of posts.:)

I already pretty much guess their age range for you... Under 21 and pegged the OP at 19.

Only kids use the work "smack".
Only kids would argue for $3 on a $250 bill.
Only kids would not have extra cash in their pocket to cover for others.
Only kids would book dinner for 12 at a buffet... any other fine dining establishment would have run them an easy $800-$1500 tab.

When you grow up... an actually make some money, you will realize later in life that arguing over $3 on a $250 bill was not just stupid, but you embarrassed yourself in front of all your friends and other people in the restaurant.

Paranoidandroid
Oct 23rd, 2007, 10:18 AM
Many (if not all) AYCE restaurants place the service charge on top of taxes; it's pretty much assumed. Unless they did not state the mandatory service charge, there's no point arguing about it. And even if you didn't know, do a couple of dollars really make a difference? Although the owner may have been out of line, in the end a petty $3 was not worth the trouble and time of both parties.

Please tell us your age. They might not have taken your complaint seriously simply because of how old you are.

qster
Oct 23rd, 2007, 10:27 AM
Please tell us your age. They might not have taken your complaint seriously simply because of how old you are.

OP said he was 19, end of story.

Rocketo
Oct 23rd, 2007, 10:35 AM
Did it ever occur to you that you were in a Chinese owner sushi place? Where service is pretty much non-existent. Why bother arguing over a poultry $3? :confused: Would you be doing that at say Canoe or Scaramouche? wait you can't afford those places nor would they allow kids like you in.

Stay home...save your $ for going out in a couple of years when you've grown up.

WORD!

rpeatt
Oct 23rd, 2007, 10:52 AM
I'm with the OP on this one - the cops did side with his group, after all, plus if the windows has the visa/mc sign in it its not the OPs fault for not having cash.

felixdd
Oct 23rd, 2007, 10:55 AM
RFD's Reading comprehension FTL
I already pretty much guess their age range for you... Under 21 and pegged the OP at 19.

Only kids use the work "smack".
Only kids would argue for $3 on a $250 bill.
Only kids would not have extra cash in their pocket to cover for others.
Only kids would book dinner for 12 at a buffet... any other fine dining establishment would have run them an easy $800-$1500 tab.
Condescending much? Just because someone is young doesn't mean they're immature. Real mature of you to make that assumption.

Open your eyes! you might actually see and be able to read my reply.
Having to run out with your VISA to get a cash advance to pay for the bill was pretty much pointless since you'd be paying interest + the fee.
He ran out because the restaurant would not accept their card, since their terminal was down. And I'd advise you to read the post again -- it seems that OP was not pleased about having to pay the fee with the cash advance.

1. We already got that you are cheap and questioned $3 on a $250 bill, eventhough you eventually paid for it after some verbal abuse from the owner.
Correction. He offered to pay the bill, and then he got verbal abuse from the owner.
And I guess everyone in Canada who questioned the Liberal scandal must be cheap, because even though they were wrong, the individual Canadian didn't really lose much financially.
Furthermore, what's wrong with asking about a ambiguity on a bill? He didn't start insinuating the restaurant being fraudulent from the very get-go, did he? And does it not bother you that the restaurant is potentially evading taxes -- taxes that you pay because you're law-abiding and honest (are you)?

2. That no one in your party of 10-11 didn't have $25 in your pocket to cover your absent friend. Can you say ghetto?
"Ghetto" eh. That's some "smack" talk you're laying down there ;).
And what's wrong with not carrying that much cash? Cards are so convenient nowadays. And are you blaming the OP and his crowd for paying for a "friend" who ran out on the tab?

Did it ever occur to you that you were in a Chinese owner sushi place? Where service is pretty much non-existent. Why bother arguing over a poultry $3? :confused: Would you be doing that at say Canoe or Scaramouche? wait you can't afford those places nor would they allow kids like you in.
I don't understand what you're saying here. That the OP should not argue over a paltry $3 in a Chinese restaurant because of non-existent service? Does that mean arguing for $3 is justified in Canoe, where there is an expectation of service? Or are you saying the reverse -- that you shouldn't argue in Canoe because it's high class and has good service, and hence you should argue in Yang's because it's grassroots in class and service?

wolverine07
Oct 23rd, 2007, 11:20 AM
There are too many issues in this thread as it keeps expanding, if we are to believe the story the OP has re-iterated:

It basically comes to this: He questioned the $3 s/c an argument ensued and causing the Mgt. to physically assault him.

I think this is the issue here, it is up to each individual to decide if they believe these accounts as obviously none os witnessed the event.

felixdd
Oct 23rd, 2007, 11:24 AM
There are too many issues in this thread as it keeps expanding, if we are to believe the story the OP has re-iterated:

It basically comes to this: He questioned the $3 s/c an argument ensued and causing the Mgt. to physically assault him.

I think this is the issue here, it is up to each individual to decide if they believe these accounts as obviously none os witnessed the event.

Agreed.
I just find it appalling that some responders accuse the OP of doing things that he clearly and repeatedly stated he did not do. It's one thing to question the OP's story, but it's another thing to outright assume that events went a certain way, and then to base one's arguments on these assumptions.

IMHO, assumptions have even less basis than the OP's story.

qster
Oct 23rd, 2007, 11:28 AM
RFD's Reading comprehension FTL

Condescending much? Just because someone is young doesn't mean they're immature. Real mature of you to make that assumption.

Being young, he didn't think ahead about what might happen at a chinese run sushi place if he ask about $3. I am sure he's not telling the full story here.


He ran out because the restaurant would not accept their card, since their terminal was down. And I'd advise you to read the post again -- it seems that OP was not pleased about having to pay the fee with the cash advance.

The point was...no one in his group of 10 had change to ante up the amount for the missing friend. So read my post!
And OP should have thought of that before going to get the cash advance.


Correction. He offered to pay the bill, and then he got verbal abuse from the owner.
And I guess everyone in Canada who questioned the Liberal scandal must be cheap, because even though they were wrong, the individual Canadian didn't really lose much financially.
Furthermore, what's wrong with asking about a ambiguity on a bill? He didn't start insinuating the restaurant being fraudulent from the very get-go, did he? And does it not bother you that the restaurant is potentially evading taxes -- taxes that you pay because you're law-abiding and honest (are you)?

He didn't offer, he just accepted the fact it wasn't coming off and didn't want to listen to the owner anymore.
The Liberal scandal was in the Millions.. not $3.


"Ghetto" eh. That's some "smack" talk you're laying down there ;).
And what's wrong with not carrying that much cash? Cards are so convenient nowadays. And are you blaming the OP and his crowd for paying for a "friend" who ran out on the tab?

I need to resort to his ebonics for OP to understand.
You would have to be really stupid to pay by credit card at any chinese run establishment in this day and age of credit card scams. OP already pissed off the owner, why would he even think of surrending his card?
So the owner can sell the numbers for card scams.
I only use my card at reputable places and carry cash when going out for birthday parties.


I don't understand what you're saying here. That the OP should not argue over a paltry $3 in a Chinese restaurant because of non-existent service? Does that mean arguing for $3 is justified in Canoe, where there is an expectation of service? Or are you saying the reverse -- that you shouldn't argue in Canoe because it's high class and has good service, and hence you should argue in Yang's because it's grassroots in class and service?

Now why would you argue $3 at Canoe? Dinner for 2 will already run you a good $200 + tip + taxes. It would just make you look cheap and you run the risk of embarassing your date or group of friends.

You go to a chinese restaurant for cheap food, then expect cheap service. If you go to a high class restaurant you expect great food and service, if there is a mistake on the bill, the manager will make things right as they want your business and do not want create a scene in the dining area.
Like everything in life...you get what you pay for.

A high class restaurant will offer you better service and will bend over backwards to an extent to correct any issues, but at a Yang's, all bets are off since customers are a dime a dozen and there will be others lining up for cheap food (sushi).

And you don't argue a bill you ask why its there...maybe that why this situation blew up...OP argued the bill instead of just asking about it, which the owner gave a valid reason for it and OP should have just accepted it and let it be.


I gave her my reasoning, and she simply said that there was nothing she could do - as it was hardwired into the computer (as they've been doing the same thing for years, without complaints). I asked politely, if she could waive the 3 dollar difference between tip on subtotal, and tip on after taxes - by just not paying the three dollars....

Did everyone miss the point here? The owner explained the issue with the register and that there was nothing that could be done. So my question is why ask to waive the $3 as it would create more complications for the owner to calculate $3. Arguing with any lady is like arguing with your girlfriend or wife.. you just can't WIN.

qster
Oct 23rd, 2007, 11:34 AM
Agreed.
I just find it appalling that some responders accuse the OP of doing things that he clearly and repeatedly stated he did not do. It's one thing to question the OP's story, but it's another thing to outright assume that events went a certain way, and then to base one's arguments on these assumptions.

IMHO, assumptions have even less basis than the OP's story.

I used to go to Yang's in the past and do you know how often I've seen this event played out there by a group of kids to get a reduced bill or try and skip out on it?

No one accused OP of anything. We questioned why OP would bother arguing $3 at a Chinese restaurant that fronts as a Japanse sushi place.
For OP to write "Avoid Yang's..." in this thread is rediculous. OP could just have written a bad review and left it at that or just left it period.

Reminds me of a post a while back where a driver accused the driver in front of bad driving for stopping when the light goes yellow. It was that OP that was the bad driver.

Since when did RFD become a forum for complaints, isn't this supposed to be a forum for good deals?

wolverine07
Oct 23rd, 2007, 01:49 PM
There are always 2 sides to every story. Rarely there is only one. It is unhealthy to focus on one whether it is Yang's side of it(which I will remind we have NOT heard as of yet) or the Original poster's. Let's keep that in mind for everyone's sake and more importantly accuracy sake.

getmail99
Oct 23rd, 2007, 02:09 PM
I think qster always goes to high price and high class restaurant and hates to eat with young people. He/she prefers the young people should BBQ at home. :cheesygri

feet_
Oct 23rd, 2007, 02:14 PM
E sec key ya, Hangul BBQ koh key ma she suh.
Joon Gook BBq mat op suh.
Keh mo guh.
Goh Cho man e kew
:>

Rocketo
Oct 23rd, 2007, 02:14 PM
E sec key ya, Hangul BBQ koh key ma she suh.
Joon Gook BBq mat op suh.
Keh mo guh.
Goh Cho man e kew
:>

?

getmail99
Oct 23rd, 2007, 02:16 PM
I need to resort to his ebonics for OP to understand.
You would have to be really stupid to pay by credit card at any chinese run establishment in this day and age of credit card scams. OP already pissed off the owner, why would he even think of surrending his card?
So the owner can sell the numbers for card scams.
I only use my card at reputable places and carry cash when going out for birthday parties.


So he did not need to go out to get cash. What is your suggestion if you don't have enough cash:?: beg the guy at the table next to you :cheesygri .


And you don't argue a bill you ask why its there...maybe that why this situation blew up...OP argued the bill instead of just asking about it, which the owner gave a valid reason for it and OP should have just accepted it and let it be.

Did everyone miss the point here? The owner explained the issue with the register and that there was nothing that could be done. So my question is why ask to waive the $3 as it would create more complications for the owner to calculate $3. Arguing with any lady is like arguing with your girlfriend or wife.. you just can't WIN.

He asked and let it be. Please read again.

The main problem is the owner chasing the OP for the receipt. Not the $3. Please read again.

qster
Oct 23rd, 2007, 02:19 PM
I think qster always goes to high price and high class restaurant and hate to eat with young people. He/she prefers the young people should BBQ at home. :cheesygri

My point was, you get what you pay for.
Going to an asian restaurant in Markham, expect sub par service and attitude.
Going to a fine dining restaurant in GTA, expect great service and attitude.

People today just don't have class. If you have a complaint, do it on the side or just don't go back to that establishment. Causing a scene is just embarassing to everyone involved.

P.S. This applies to parents with kids (tots) that take they children out to a NON-Family establishment.

mmmken
Oct 23rd, 2007, 02:21 PM
Agreed.
I just find it appalling that some responders accuse the OP of doing things that he clearly and repeatedly stated he did not do. It's one thing to question the OP's story, but it's another thing to outright assume that events went a certain way, and then to base one's arguments on these assumptions.

IMHO, assumptions have even less basis than the OP's story.

+1. As stated before, I'm not expecting anyone to believe me. If you want to question the facts, or want to know more - just ask, I'll answer you. If you're going to resort to baseless assumptions, or downright personal attacks - GTFO, please.

There are always 2 sides to every story. Rarely there is only one. It is unhealthy to focus on one whether it is Yang's side of it(which I will remind we have NOT heard as of yet) or the Original poster's. Let's keep that in mind for everyone's sake and more importantly accuracy sake.

+1 as well, although I've tried to remain as accurate (and impartial, believe me or not) as I possibly could. I've included our potential faults, and most (if not all) of the story. But until Yang's does in fact respond, the story is not complete.

wolverine07
Oct 23rd, 2007, 02:25 PM
Once again guys we do not know what happened, this thread is mostly based on speculation and on one person's account.

qster
Oct 23rd, 2007, 02:27 PM
So he did not need to go out to get cash. What is your suggestion if you don't have enough cash:?: beg the guy at the table next to you :cheesygri .



He asked and let it be. Please read again.

The main problem is the owner chasing the OP for the receipt. Not the $3. Please read again.

Bring more $ next time out to (not to Yang's or downtown).
What amazed me was that the others didn't have $3 each to cover that other person.

I didn't say the owner was right in chasing OP (probably tackled to the ground). I was pointing out.. its useless to argue with any of the establishments in Markham. I find most owners up there are rude, obnoxious and total oblivious to laws in Canada (they think they are still in China or HK).

Next time only question a non-order item...and forget about a tip amount that is only 1% of the bill (think of it as paying that 1% of the GST)

OP is just lucky he didn't get chased out by the owner with a meat cleaver. I've seen this happen in Chinatown (downtown).

Next time OP, just think ahead to avoid a situation like this.

wolverine07
Oct 23rd, 2007, 02:28 PM
+1. As stated before, I'm not expecting anyone to believe me. If you want to question the facts, or want to know more - just ask, I'll answer you. If you're going to resort to baseless assumptions, or downright personal attacks - GTFO, please.



+1 as well, although I've tried to remain as accurate (and impartial, believe me or not) as I possibly could. I've included our potential faults, and most (if not all) of the story. But until Yang's does in fact respond, the story is not complete.

Thank you someone is listening. I have to admit I do find myself questioning many things and until we get an impartial view it is almost impossible to further comment to what I have added already here.

mmmken
Oct 23rd, 2007, 02:28 PM
My point was, you get what you pay for.
Going to an asian restaurant in Markham, expect sub par service and attitude.
Going to a fine dining restaurant in GTA, expect great service and attitude.

People today just don't have class. If you have a complaint, do it on the side or just don't go back to that establishment. Causing a scene is just embarassing to everyone involved.

P.S. This applies to parents with kids (tots) that take they children out to a NON-Family establishment.

You're right. You don't expect to be brought to your seat and pushed in at McDonald's - but Yang's is a full-serve restaurant, and I should expect quality service from them. The fact that it's an "Asian" restaurant is irrelevant, and if you're going to make that generalization - you're being ignorant.

That's besides the point. However bad the service might be, a paying customer does not deserve to be assaulted for any reason. I'm taking that you still haven't read through the thread properly, as you continue to insist that I in fact caused the scene.

mmmken
Oct 23rd, 2007, 02:33 PM
What amazed me was that the others didn't have $3 each to cover that other person.

Next time OP, just think ahead to avoid a situation like this.

To be honest, that amazes me as well. I had only knew the person (who ran out) as a acquaintance from my girlfriend, whereas she was friends with everyone at the table. The fact that none of her friends were willing to cough up the money was unbelievable, especially when I (of all people) had to cover her share.

There's only so far ahead that you could think of, anything else is just excessive. Especially when this party was not arranged by me, as I was just an invite.

AmberMoon
Oct 23rd, 2007, 02:44 PM
Only hearing the side of the OP i would have pressed charges if that was the actual circumstances. I would have wanted to make it very clear that those actions are not acceptable no matter how upset a customer is. Management/Owners should be willing to try and resolve problems and adding tips to a bill i would think is illegal if its not stated somewhere in writing, Tipping is not a obligation but a good will gester that most just take for granted anymore. Most will tip according to the service and not the amount the spent. Some will tip way more then the custom 15% while others will tip very low because of lack of service. If I do not see my server the entire meal except to place my order I don't feel that they should get the 15% but less for the lack of service, but if my server is right there and on the ball and makes my dining experience effortless then I will go out of my way to tip them accordingly upwards of 15-35% and let them know that their service was outstanding and appreciated.

Allowing anyone regardless of who they are to assault you is criminal no matter how out of control a argument gets, placing your hands on someone else is not acceptable under any circumstances and those choosing to loose control should be accountable for their actions.

qster
Oct 23rd, 2007, 02:45 PM
You're right. You don't expect to be brought to your seat and pushed in at McDonald's - but Yang's is a full-serve restaurant, and I should expect quality service from them. The fact that it's an "Asian" restaurant is irrelevant, and if you're going to make that generalization - you're being ignorant.

That's besides the point. However bad the service might be, a paying customer does not deserve to be assaulted for any reason. I'm taking that you still haven't read through the thread properly, as you continue to insist that I in fact caused the scene.

I don't consider Yang's a full service restaurant. They have no order in seating. The just direct you to your seats and give you 2-3 chances to order and 20% of the time can't even get the order right.
They don't ask you if you require drinks or re-fills. They only come by if you snap your fingers.
The servers are often times rude and look like they don't want to work there.
Arguing with an asian restaurant owner is like arguing with a brick wall...its just useless and a waste of time.

I'm asian and I don't like going to asian restaurants, because the majority of the times the service is non-existent and you smell like the food you just ate.

You may have not caused the scene, but you did instigated it.
And I didn't say you deserved the assault, just use better judgement next time to avoid this in the future.
1. Don't go out in large groups with your girlfriend's cheap friends.

I dropped my cheap friends long ago (going out to eat) when they don't put in their full share...just plain cheap and pittyfull.

mmmken
Oct 23rd, 2007, 02:53 PM
I don't consider Yang's a full service restaurant. They have no order in seating. The just direct you to your seats and give you 2-3 chances to order and 20% of the time can't even get the order right.
The servers are often times rude and look like they don't want to work there.
Arguing with an asian restaurant owner is like arguing with a brick wall...its just useless and a waste of time.

You don't consider them one, because they suck. If they're going to charge a mandatory service charge, they're implying that it is in fact full service. The fact that they don't live up to their obligations just means that Yang's sucks, and should warrant bad reviews about them.

You may have not caused the scene, but you did instigated it.
And I didn't say you deserved the assault, just use better judgement next time to avoid this in the future.
1. Don't go out in large groups with your girlfriend's cheap friends.

Instigated an assault by asking about a bill?

As for not going out with my girlfriend's cheap friends - for once I actually agree with you. Point taken, and lesson learnt. :cheesygri

I dropped my cheap friends long ago (going out to eat) when they don't put in their full share...just plain cheap and pittyfull.

I hate to break it to you, but it's pitiful. I'm not usually a spelling/grammar Nazi, but if you're going to call me either a kid or ghetto for using "smack" - here you are. :)

thegazelle
Oct 23rd, 2007, 03:15 PM
My point was, you get what you pay for.
Going to an asian restaurant in Markham, expect sub par service and attitude.
Going to a fine dining restaurant in GTA, expect great service and attitude.


I see where you're coming from, but let's not slag all Asian restaurants in Markham with the same brush. There are some pretty good ones with good service. Conversely, I have been to some fancy dining places where the service was ok, but it wasn't necessarily friendly. I don't think Asian restaurants have a monopoly on one kind of service, and similarly, high priced dining restaurants don't have a monopoly on one aspect of service either. I've seen both sides of the coin, and no restaurant has an exclusivity on good or bad service.

gheart008
Oct 23rd, 2007, 04:13 PM
wow... the violence was uncalled for... i think the cops were pissed on coming to the scene of this... all this over $3.00 tip? :lol:

The way I see it, the moment she assaulted the OP, it doesn't matter if it was over $3.00 or over $300.00. The fact is the OP was assaulted and it's a criminal offense.

SirAlain
Oct 23rd, 2007, 04:28 PM
That's a scary situation! I can't believe this sort of thing would happen in Canada. (new immigrant here)

profguy
Oct 23rd, 2007, 04:31 PM
Bring more $ next time out to (not to Yang's or downtown).
What amazed me was that the others didn't have $3 each to cover that other person.

I didn't say the owner was right in chasing OP (probably tackled to the ground). I was pointing out.. its useless to argue with any of the establishments in Markham. I find most owners up there are rude, obnoxious and total oblivious to laws in Canada (they think they are still in China or HK).

Next time only question a non-order item...and forget about a tip amount that is only 1% of the bill (think of it as paying that 1% of the GST)

OP is just lucky he didn't get chased out by the owner with a meat cleaver. I've seen this happen in Chinatown (downtown).

Next time OP, just think ahead to avoid a situation like this.

+1 ... yes good advice.

B40
Oct 23rd, 2007, 05:28 PM
Bring more $ next time out to (not to Yang's or downtown).
What amazed me was that the others didn't have $3 each to cover that other person.

I didn't say the owner was right in chasing OP (probably tackled to the ground). I was pointing out.. its useless to argue with any of the establishments in Markham. I find most owners up there are rude, obnoxious and total oblivious to laws in Canada (they think they are still in China or HK).

Next time only question a non-order item...and forget about a tip amount that is only 1% of the bill (think of it as paying that 1% of the GST)

OP is just lucky he didn't get chased out by the owner with a meat cleaver. I've seen this happen in Chinatown (downtown).

Next time OP, just think ahead to avoid a situation like this.

+1 ... yes good advice.

maniacshopper
Oct 23rd, 2007, 06:12 PM
I'd demand an apology in front of the cops.

Some people try to pass the buck to the consumers, to see if they will take it.

I've never been to Yang's.
But when I eat out I go by word of mouth.

In marketing, word of mouth advertisement is very powerful.
It cost a lot of money for a company to get rid of bad rep, and to earn the client back.

Paranoidandroid
Oct 23rd, 2007, 07:16 PM
To be honest, that amazes me as well. I had only knew the person (who ran out) as a acquaintance from my girlfriend, whereas she was friends with everyone at the table. The fact that none of her friends were willing to cough up the money was unbelievable, especially when I (of all people) had to cover her share.

There's only so far ahead that you could think of, anything else is just excessive. Especially when this party was not arranged by me, as I was just an invite.
So what happened to the person who bailed midway through the meal? I'd be more pissed at them than anyone else.

After reading your post again OP, I see your point. The thing is that rarely anyone fights/cares about these things (most of us would give at least 10% anyways), which is why it's becoming generally accepted at AYCE restaurants. Although adding 10% on top of tax won't make much of a difference to the total (as to before tax), you were right for fighting it out of principle.

reptar
Oct 23rd, 2007, 09:43 PM
So what happened to the person who bailed midway through the meal? I'd be more pissed at them than anyone else.

After reading your post again OP, I see your point. The thing is that rarely anyone fights/cares about these things (most of us would give at least 10% anyways), which is why it's becoming generally accepted at AYCE restaurants. Although adding 10% on top of tax won't make much of a difference to the total (as to before tax), you were right for fighting it out of principle.

there's a lot of things in life that go out of principle
you're gonna have major issues if you can't handle 10% on top of tax.

wolverine07
Oct 23rd, 2007, 09:52 PM
That's the crux of it, if we are to fight every battle as 10% on top of tax(and I am not against anyone who has the time to do that, I just don't) there would be far too many battles based on principle to fight for a lifetime. I would like to think I would fight a 15% on gross total if that ever happened in the future, but 10% I think I would just shrug it off if I enjoyed the meal. As it is not an obscene charge in my mind.
It's no different than this weekend at Richtree for me, I had my meal and dessert, didn't see anyone clear my plates or provide any significant service to speak of, but in the end I enjoyed it anyway and though I didn't like paying the mandatory service charge, just paid it anyway. I guess it all comes down to where you are in your life at the moment. There is no wrong or right, it's up to the individual.

reptar
Oct 23rd, 2007, 10:00 PM
That's the crux of it, if we are to fight every battle as 10% on top of tax(and I am not against anyone who has the time to do that, I just don't) there would be far too many battles based on principle to fight for a lifetime. I would like to think I would fight a 15% on gross total if that ever happened in the future, but 10% I think I would just shrug it off if I enjoyed the meal. As it is not an obscene charge in my mind.
It's no different than this weekend at Richtree for me, I had my meal and dessert, didn't see anyone clear my plates or provide any significant service to speak of, but in the end I enjoyed it anyway and though I didn't like paying the mandatory service charge, just paid it anyway. I guess it all comes down to where you are in your life at the moment. There is no wrong or right, it's up to the individual.

good points
also the op prob ruined the entire night and dinner for his/her party

ShadowVlican
Oct 23rd, 2007, 10:40 PM
That's a scary situation! I can't believe this sort of thing would happen in Canada. (new immigrant here)
canada is no different than where you came from

i don't know the statistics, but i think much of our population is from immigration in the first place ;)

Hairball
Oct 23rd, 2007, 11:55 PM
I just read through most of the posts in this thread and I'll just add my two cents.

From the story, if the OP is telling the truth, there's absolutely nothing wrong with questioning a charge, yes it's $3. But are we really to the point in our society where we trample all of our rights, and won't even stand up for anything because you don't want to cause trouble? Granted is a small amount, and the OP just decided to let it go. Yet a bunch of people just call him cheap or whatever.

Yes, it was a small amount of money, yes the whole situation probably could have been avoided. But it is simply not acceptable for a restaurant owner to assault or make threats to a customer. There was no reason for them to do something like that. The OP's main issue is the assault, not the money.

However, it utterly disgusts me that some Chinese businesses have no respect for the law whatsoever, and it's often obvious too. I'm a Chinese person, I work and pay my taxes, while the others just freeload and not pay taxes. How is this fair? However I went on a little tangent...

I would've pressed charges if it was something serious. You don't want these reckless people still around in business.

I personally have been to Yang's Kitchen a few times, the food was ok, but every time I've had terrible service. However I probably won't go there again after hearing this.

mmmken
Oct 24th, 2007, 12:34 AM
I'm going to go on a tangent from the original topic, but I just had dinner at Ten-Ichi (AYCE on Sheppard and McCowan) with my girlfriend just a few minutes ago - and I'd definitely recommend it.

For those that have commented on Chinese Sushi AYCE's being mediocre in service, you'll be proven instantly wrong at Ten-Ichi.

The price is about the same, but it's a little farther than Yang's. Well worth it, imo.

beerbaron105
Oct 24th, 2007, 07:45 AM
didnt read the thread, but was it worth the $3 for that huge scene?


and if so, you should torch the building to the ground....that will teach them!! Lol

nsr250
Oct 24th, 2007, 09:42 AM
didnt read the thread, but was it worth the $3 for that huge scene?


and if so, you should torch the building to the ground....that will teach them!! Lol

Well if you actually read the whole thread then you would know that it wasn't about the $3 at all. :rolleyes:

h2o-
Oct 24th, 2007, 11:04 AM
I'm going to go on a tangent from the original topic, but I just had dinner at Ten-Ichi (AYCE on Sheppard and McCowan) with my girlfriend just a few minutes ago - and I'd definitely recommend it.

For those that have commented on Chinese Sushi AYCE's being mediocre in service, you'll be proven instantly wrong at Ten-Ichi.

The price is about the same, but it's a little farther than Yang's. Well worth it, imo.

Ten-Ichi, you can't get any better... Alex is a nice guy... :) I go there twice a month.

I wondered why Ten-Ichi isn't much mentioned on the forum. Maybe it's NOT on Markham/Scar. border? Or it's NOT in Richman Hill?

wolverine07
Oct 24th, 2007, 11:05 AM
Aji Sai is one of my favorite Sushi AYCE places doesn't charge any S/C on their bills. I actually think the S/C applied to the bill as in places like Kaze and SO7 work against themselves as I always tip more then the mandatory s/c at Aji Sai. I wish they would charge a s/c on gross amount, I would save some money. Makes you wonder is this thread really work the effort.

BladeX
Oct 24th, 2007, 12:44 PM
I actually think the S/C applied to the bill as in places like Kaze and SO7 work against themselves as I always tip more then the mandatory s/c at Aji Sai. I wish they would charge a s/c on gross amount, I would save some money. Makes you wonder is this thread really work the effort.

it evens out, cuz you got the rich guys payin more, n then the cheapasses that dont leave tip


atleast when its mandatory they get a constant flow of it and know what to expect

jimmyjamez
Oct 25th, 2007, 10:58 AM
hahaha, all for 3 bucks


what a waste of time and energy, maybe you should live life how everyone does and live with it. lol

RenegadeX
Oct 25th, 2007, 01:48 PM
hahaha, all for 3 bucks

what a waste of time and energy, maybe you should live life how everyone does and live with it. lolGet a spine! :twisted:

OracerO
Oct 25th, 2007, 04:20 PM
man you should have fell over hard on the floor and acted like your are seriously injured.

that would freak the crap out of her ! hahahah

Yang kitchen is garbage, but they can accommodate larger numbers, that being said i havn't had a problem with them. The servers there are always nice to us.

virgostar
Oct 28th, 2007, 11:06 PM
I got too tired to read through the 17 pages of comments but you do realize this story is gonna cause people to try and escalate a situation similar to yours to get an experience out of it, right?

Mulder and Scully
Oct 28th, 2007, 11:15 PM
I wondered why Ten-Ichi isn't much mentioned on the forum.

It is actually, but location is really only convenient if you live in Scarborough. And because it's a small place, reservations are almost always required. Once I even spent two hours at Ten-Ichi!

Siefer999
Oct 29th, 2007, 12:16 AM
I got too tired to read through the 17 pages of comments but you do realize this story is gonna cause people to try and escalate a situation similar to yours to get an experience out of it, right?

so people are going to try to argue the charge because they think it's "fun" to get assulted? nothing positive came out of it, why would people try and imitate?

virgostar
Nov 7th, 2007, 02:13 PM
so people are going to try to argue the charge because they think it's "fun" to get assulted? nothing positive came out of it, why would people try and imitate?

to get attacked, tell everyone, then make the restaurant and people who work there just seem even more embarrassing.

i'll be going to the restaurant on nov 17, so hopefully i can put this service situation thing into more perspective.

ggs
Nov 7th, 2007, 02:26 PM
to get attacked, tell everyone, then make the restaurant and people who work there just seem even more embarrassing.

i'll be going to the restaurant on nov 17, so hopefully i can put this service situation thing into more perspective.

what kind of person would do that?

ShadowVlican
Nov 7th, 2007, 05:41 PM
to get attacked, tell everyone, then make the restaurant and people who work there just seem even more embarrassing.

i'll be going to the restaurant on nov 17, so hopefully i can put this service situation thing into more perspective.
bring $40/person just incase ;)

caitlink
Nov 7th, 2007, 08:48 PM
I have gone 2X in the past three weeks. Saturday lunch is still packed. People lining up outside after 12:15pm.

So I guess it hasn't hurt business that much.

Michie
Dec 18th, 2007, 01:52 AM
I didn't have any conflicts with the staff nor the owner.
The food was decent but their eating utensils were filthy. I had to request for hot water in a cup so i can rinse my own utensils.

It's a dirty resturant .....

LKane1
Jan 1st, 2008, 08:17 PM
I'll def. be f**k'n up the owner (legally of course...OP had the opp. to screw her up with the assault charges)

I wish i had this type of experience :( nothing exciting happens

Lol for real. I'd love to teach her some judo or aikido for touching me.

I hate the idea of mandatory gratuities, which in itself is an oxymoron. It's supposed to be a reward for good service, and the amount should be left to one's discretion.

It reminds me of that 3rd Rock from the Sun episode. That is a totally awesome way of tipping lol.

ZxExN
Jan 2nd, 2008, 12:03 AM
Whoa you guys are talking about ethics on paying 10% vice 11? At any restaurant, I'd feel horrible if I didn't leave 15 and that's on the total bill. Seriously, why would you make a fuss on something so stupid? Yes it's probably not the best way of calculating tip but seriously, it's friggen 1 percent!
I think every AYCE sushi place I've been to has done this and you're picking Yang as the sole culprit?

The Police did not do an investigation, what they did was simply ask what happened. If you had choice to pressed charges, and the matter appeared in front of a judge, the situation might be more inconvenient for both parties. Did they 'physically' restrain you from leaving the premise? Usually with a reciept, there's a merchant copy and a customer copy. Was the merchant copy the one she was fighting to get back? Seriously, I don't want to poke holes in your story but really, I just can't stand people fighting and ruining an evening over something so small and stupid. Even if you're right, can you simply not have exercise more tack or restraint?

speeeeee
Jan 2nd, 2008, 11:15 AM
I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

I agree ! ! your argueing over $3 ? Pay the $3 and leave and never come backk.. dont be an annoying customer and start trouble.. .YES the owners were wrong too but no need to escalate

billccwu
Jan 3rd, 2008, 12:45 AM
Damn, that is an exciting night. I am totally on your side for this. :lol:

gilboman
Jan 3rd, 2008, 06:24 PM
Lol for real. I'd love to teach her some judo or aikido for touching me.

I hate the idea of mandatory gratuities, which in itself is an oxymoron. It's supposed to be a reward for good service, and the amount should be left to one's discretion.

It reminds me of that 3rd Rock from the Sun episode. That is a totally awesome way of tipping lol.

umm..you're the one calling it gratuity..they call it a service charge. so no oxymoron

mr_smartman
Jan 3rd, 2008, 07:24 PM
tips should be something earned, not something enforced. i was @ restaurant(not ayce) in nyc during xmas, it was extremely crowded, but the orders were never delayed or mix ups. the chiefs working the grill and the pots and pans were always smiling, the waiters/waitress was polite and always smiling. when the bill came i left a 25-30% tip for making me feel expectational happy eating there. in toronto, im sometimes faced wit super shi-tty services. sometimes i leave a bit of tip, sometimes i leave a penny and blacklist them.

seriously tipping is something the waiter/waitress works for:mad:

wolverine07
Jan 3rd, 2008, 10:17 PM
Haven't seen this thread in awhile, any updates on Yang's lately? Anyone go?

Rocketo
Jan 4th, 2008, 10:32 AM
seriously i can't believe this issue is even an issue...

boxingday
Jan 4th, 2008, 12:36 PM
I am sorry op you got the cops into this over $3.00.

lekkel
Jan 4th, 2008, 09:36 PM
i wonder if the OP is a direct competitor of Yang's and want to ruin their reputation:?:

perhaps he took the receipt that had the signature on it...he did pay by credit card right..

after hearing the post, something just doesn't sound right, i don't mean to doubt the OP, but there are some questionable points.

there are so many Japanese AYCE places nowadays anyway...so who cares if you cross one off the list. lol

AzN_RiverdaleCI
Jan 4th, 2008, 09:51 PM
Haven't seen this thread in awhile, any updates on Yang's lately? Anyone go?

lol, your asking this question in a do not go to yang's sushi bar thread which is rated 4 stars.

Jon Lai
Jan 4th, 2008, 10:42 PM
tips should be something earned, not something enforced. i was @ restaurant(not ayce) in nyc during xmas, it was extremely crowded, but the orders were never delayed or mix ups. the chiefs working the grill and the pots and pans were always smiling, the waiters/waitress was polite and always smiling. when the bill came i left a 25-30% tip for making me feel expectational happy eating there. in toronto, im sometimes faced wit super shi-tty services. sometimes i leave a bit of tip, sometimes i leave a penny and blacklist them.

seriously tipping is something the waiter/waitress works for:mad:

This is because Chinese people (and I'm not stereotyping, I'm Chinese myself) usually give less than 10% tips, unlike Caucasians who usually give, like you said, 25-30% tips. Chinese people would rather have spent the extra tips eating more/better food. Therefore, some restaurants put a mandatory service charge onto your bill.

In Hong Kong, the service charge is mandatory in almost every restaurant, and during holidays, such as Christmas or New Years, if the restaurant is open, they often increase the mandatory service charge from 10% to 20% or 30%, depending on the class of the restaurant.

But mainly, in Canada, only places such as Japanese All you can eat or Hot Pot will put in a mandatory 10% service charge.

mr_smartman
Jan 4th, 2008, 10:54 PM
This is because Chinese people (and I'm not stereotyping, I'm Chinese myself) usually give less than 10% tips, unlike Caucasians who usually give, like you said, 25-30% tips. Chinese people would rather have spent the extra tips eating more/better food. Therefore, some restaurants put a mandatory service charge onto your bill.

In Hong Kong, the service charge is mandatory in almost every restaurant, and during holidays, such as Christmas or New Years, if the restaurant is open, they often increase the mandatory service charge from 10% to 20% or 30%, depending on the class of the restaurant.

But mainly, in Canada, only places such as Japanese All you can eat or Hot Pot will put in a mandatory 10% service charge.

yea i know where your coming from, im also chinese too...heheh and yea i do notice that most chinese people prefer to spend more money on food then on tipping, heck even my mom's like that. however in hk service charge aren't always mandatory, even the good ones...well theres this one restaurant where its FORBIDDEN to give tip to the waiter(leads them to getting fired LOL), and they're only allowed to accept red pockets during chinese new year. I found this pretty surprising though, especially since its was considered one of the good restaurants in hong kong. anyhow just thought that was an interesting case.

Also i noticed that in hong kong the services is MUCH MUCH better, and ive never had any problems with the service nor the waiter, keep in mind both my mom and sister are always telling me to stop criticizing on the service of the restaurant. I guess if the restaurant can maintain a good overall service upon each visit, charging service as mandatory is aright.

Natsuiro
Jan 5th, 2008, 07:22 AM
I'm not sure if this has been brought up but why would you go to a place called Yang's Kitchen Sushi Bar? You wouldn't go to a place called Sanchez's Chinese Food right?

Fabulaz
Jan 5th, 2008, 07:34 AM
Why wouldn't you? Mexican+Chinese fusion szechuan beef tacos and kung-pao burritos

Booyah.

wolverine07
Jan 5th, 2008, 12:44 PM
lol, your asking this question in a do not go to yang's sushi bar thread which is rated 4 stars.

I live my life by trying to keep an open mind before judging a book by its cover, to experience things firsthand before being coming to a conclusion, that is why I feel it is never a waste of time asking questions.

xla4life
Jan 5th, 2008, 07:11 PM
HOLY CRAP!!! I've been there several times before and was never that pleased with them, but I didn't know they were crazy!

eeto
Jan 30th, 2008, 03:57 PM
Thread resurrecting, I must say this...

Many of you said "it's only 3 bucks". Do you guys even kno what you are talking about?

If this one person is getting charged tax on gratitude, that means everyone else' bill is as well (since owner claims it's built to computer). It's illegal, you are charging someone "in the name of tax", on something that isn't taxable in the first place! It's not even about the 3 bucks. I earn 3 bucks going to washroom while at work. It's also not about making a fuss over 3 bucks. You can pretty much say it's a scam.

If you think that practice is acceptable, in customer's view, I think your priorities are messed up. From the actions of the owner, if she freaks out more, I will just take back the 3 bucks and call the cops for fraud. I hate dishonesty business and not about the 3 bucks, get a clue...


edit: typos

cube11
Jan 30th, 2008, 04:22 PM
Thread resurrecting, I must say this...

Many of you said "it's only 3 bucks". Do you guys even kno what you are talking about?

If this one person is getting charged tax on gratitude, that means everyone else' bill is as well (since owner claims it's built to computer). It's illegal, you are charging someone "in the name of tax", on something that isn't taxable in the first place! It's not even about the 3 bucks. I earn 3 bucks going to washroom while at work. It's also not about making a fuss over 3 bucks. You can pretty much say it's a scam.

If you think that practice is acceptable, in customer's view, I think your priorities are messed up. From the actions of the owner, if she freaks out more, I will just take back the 3 bucks and call the cops for fraud. I hate dishonesty business and not about the 3 bucks, get a clue...


edit: typos

+1

VIKKO
Jan 31st, 2008, 12:01 PM
ya thats crazy

i wouldve flipped out if someone hit me.

press charges + make sure she doesnt work in another restaurant ever again

aw3s0me
Jan 31st, 2008, 02:22 PM
terrible .. ill never go back there again.

masterhapposai
Feb 3rd, 2008, 10:26 AM
I live my life by trying to keep an open mind before judging a book by its cover, to experience things firsthand before being coming to a conclusion, that is why I feel it is never a waste of time asking questions.

cliche and darwin award-winning

KorruptioN
Feb 3rd, 2008, 10:34 AM
I went last Wednesday for lunch.

First was the fact they didn't offer sashimi at all (for lunch), and secondly was the absolutely terrible service offered. It was only a small group of three, so it was fairly easy to get a seat quickly.

Menus and hot tea were already on the table, but nothing to write on. We were hungry so we decided to sacrifice one of our napkins to write on before the waitress arrived to take our order. We wrote down all sorts of numbers, but kept things fairly reasonable for the first round. She arrived at our table and when she saw that we decided to write things down beforehand, she started to give us major attitude, but without saying anything. Maybe she figured that we were going to be making the most of the AYCE aspect of things. We sure did.

The food was decent, but still, no sashimi for lunch. Other places can do this, why can't Yang's? Subsequent orders went through without issue, but the 90min limit is fairly tight. We were on our third and final round of food. We were still eating (I was actually still chewing) when they decided they wanted to bill us. Clearly we're all still eating, and as far as I know most restaurants will wait until you at least look like you're done before billing you. Paid the bill (exact change), and left.

I will not be going back.

profguy
Feb 3rd, 2008, 11:29 AM
I went last Wednesday for lunch.

First was the fact they didn't offer sashimi at all (for lunch), and secondly was the absolutely terrible service offered. It was only a small group of three, so it was fairly easy to get a seat quickly.

Menus and hot tea were already on the table, but nothing to write on. We were hungry so we decided to sacrifice one of our napkins to write on before the waitress arrived to take our order. We wrote down all sorts of numbers, but kept things fairly reasonable for the first round. She arrived at our table and when she saw that we decided to write things down beforehand, she started to give us major attitude, but without saying anything. Maybe she figured that we were going to be making the most of the AYCE aspect of things. We sure did.

The food was decent, but still, no sashimi for lunch. Other places can do this, why can't Yang's? Subsequent orders went through without issue, but the 90min limit is fairly tight. We were on our third and final round of food. We were still eating (I was actually still chewing) when they decided they wanted to bill us. Clearly we're all still eating, and as far as I know most restaurants will wait until you at least look like you're done before billing you. Paid the bill (exact change), and left.

I will not be going back.

You don't get sashimi at $9-10 lunch. Read the menu. If you went in there starving that's your problem - sound like you got more than your money's worth.

Maybe you should stick with with your regular place - if you have one.

wolverine07
Feb 3rd, 2008, 11:41 AM
cliche and darwin award-winning

Thanks I think? Just personal experience talking. Case in point someone had told me Ratatoulle was not that great of a movie, but I ended up loving it.

Cheers.

KorruptioN
Feb 3rd, 2008, 01:09 PM
You don't get sashimi at $9-10 lunch. Read the menu. If you went in there starving that's your problem - sound like you got more than your money's worth.

Maybe you should stick with with your regular place - if you have one.

A lot of other places I've went to do offer sashimi for lunch, included in the standard AYCE price. Problem with Yang's is, it isn't $9-10. As mentioned before, they're apparently charging tip after the taxable total.

GateGuardian
Feb 3rd, 2008, 06:01 PM
Actually, I've never been to an AYCE in Scar/Markham that has sashimi for lunch. The whole point is to lure you into their dinner service which is more expensive!

jeeva86
Feb 3rd, 2008, 07:17 PM
Wow, you should've charged them man, after almost the entire restaurant was against you!

bythehour
Feb 3rd, 2008, 10:13 PM
I went to Yang's before it went to being a sushi bar. Knowing what it was like before, I haven't been back since.

Once, I remember seeing our waitress go from mopping the floor to serving our tea. She was wearing her green rubbermaid gloves. She had her fingers IN THE CUPS.

We drank beer instead. In fact, that was the main reason we used to go - cheap beer. We insisted on opening our own bottles, and we drank from the bottle.

gilboman
Feb 3rd, 2008, 10:47 PM
I went to Yang's before it went to being a sushi bar. Knowing what it was like before, I haven't been back since.

Once, I remember seeing our waitress go from mopping the floor to serving our tea. She was wearing her green rubbermaid gloves. She had her fingers IN THE CUPS.

We drank beer instead. In fact, that was the main reason we used to go - cheap beer. We insisted on opening our own bottles, and we drank from the bottle.

and what does it have anything to do with yang's now? i went there before it was yangs too and agree it had very very questionable hygene but it was cheap.

its totally different owners and etc... from its pre yang's days.

bythehour
Feb 4th, 2008, 10:27 AM
and what does it have anything to do with yang's now? i went there before it was yangs too and agree it had very very questionable hygene but it was cheap.

its totally different owners and etc... from its pre yang's days.

er, I thought was a thread about Yang's. I figured it didn't do well as a regular chinese food joint and went to the sushi format. I didn't know that it had changed ownership. A thousand pardons for my ignorance, o master of the thread.

Sepiraph
Feb 18th, 2008, 11:25 PM
I have have been to Yang's once and yes the management and customer service is not that good.

However, to the OP he is pretty pathetic to argue over $3 and to get hit by a woman, no less in front of his friends and gf (ex now?). Talk about losing face...

anh2003
Feb 19th, 2008, 04:04 PM
They didn't want you to take the receipt because they're not claiming their taxes. The audacity is that they are claiming mandatory tip on a tax that they're not even paying to the government.

Call them out.
If my past experience in restaurant business is correct, they will charge that tip and maybe in keep portion of it for themselves, only portion will go to servers. Hence they might not even report this as income avoiding paying taxes collected as well. As the OP mentioned the excuse that the machine is down...or maybe the owner is in financial crisis that MasterCard and VISA have shut them down.

I definitely would have press charges. U are much better than I would have been in that situation. I would report them to CRA for tax audit strictly on suspicions and submit your receipt as proof.

CSAgent
Feb 19th, 2008, 04:45 PM
I've been to Yang's twice and I was quite happy.

1st time with a bunch of guys, orders came prompt and quick. Food was good.

2nd time I went with this really hot girl that was into me at the time.. it was hot and delicious. And oh, the food was good too..;) :lol: :lol:

vietnutz
Feb 19th, 2008, 06:38 PM
2nd time I went with this really hot girl that was into me at the time.. it was hot and delicious. And oh, the food was good too..;) :lol: :lol:

I bet you had some authentic sushi that night.....

racingracing
Mar 8th, 2008, 06:07 PM
well here's my experience from this restaurant:

I went there the week after it was open.... 2 years ago? I forgot. Anyway, I never go back, for one simple reason.

I made reservation, went there on time, saw big line up, told them I had reservation, the guy at the frony said ok, then he saw my name on his messy list, then he gave me a number. A guy went into the restaurant, told him that he has 3 people, and that guy gave him a number behind me for 3 people. I was like WTH? Then what's the point for making appointment? I asked and the guy there simply REFUSED to talk to me. Food was not that bad and the food came fast. But I never return simply for the service.

pakmode
Mar 8th, 2008, 06:36 PM
Thread resurrecting, I must say this...

Many of you said "it's only 3 bucks". Do you guys even kno what you are talking about?

If this one person is getting charged tax on gratitude, that means everyone else' bill is as well (since owner claims it's built to computer). It's illegal, you are charging someone "in the name of tax", on something that isn't taxable in the first place! It's not even about the 3 bucks. I earn 3 bucks going to washroom while at work. It's also not about making a fuss over 3 bucks. You can pretty much say it's a scam.

If you think that practice is acceptable, in customer's view, I think your priorities are messed up. From the actions of the owner, if she freaks out more, I will just take back the 3 bucks and call the cops for fraud. I hate dishonesty business and not about the 3 bucks, get a clue...


edit: typos

+1.
Fraud is fraud and stealing is stealing. Whether it's $3 or $3,000,000 that's not the point. The point is they are cheating the system and preying on customers by stealing from them.

noobienoob
Mar 13th, 2008, 11:22 AM
This is a long-over due thread but i'll add my thoughts to this:

While I believe that the OP should NOT had received such treatment near the end, the story is clearly not as one-sided as he presented it and there seems to be some fault on his part:

1) After asking about the $3 difference, you told them that you would pay but not come back again to their business again. By all means, even if you were right, I think you did insult her and that really did add to the problem. No one likes being insulted.

2) Like people mentioned, out of a group of 12, no one had the cash to spot up $28. That is hard to believe.

3) You've indicated that you are 19, and the rest of the group is under 18. This age group might not have that much money (though I notice you have a pretty much computer system), so you might expect more value for the 25 bucks you doling out. At the same time, this age group of customers might not receive as much respect because of certain stigmas like "cheap", "stiffing/walking out on the bill", "immature/rude".

Unfortunately for you guys, when incidents 1) & 2) did happen along with other things, you did really reinforce these sterotypes like "cheap rude, immature asians" which might had annoy the owner, although that doesn't mean she gets a free pass.

Being 24 instead of 19 now, I do notice a big difference in respect levels when I go into restaurants.

Still, the owner clearly had some wrong in it but maybe part of the reason why the OP's getting flamed, is that the reasons above, plus judging from the title "Avoid Yangs...Police Involved", you clearly trying to hurt Yang's business. You might say Yang will still do ok but you still trying to hurt Yang's, I suspect mostly out of the need for vindication.

Anyhow, it was nice reading this thread and keep this in mind, should I want to enjoy some dining at a cockroach-free restaurant.

gilboman
Mar 13th, 2008, 09:31 PM
I definitely would have press charges. U are much better than I would have been in that situation. I would report them to CRA for tax audit strictly on suspicions and submit your receipt as proof.

this does nothing. these types of restaurants change hands every few years before CRA has a chance to go in and do an audit.

wolverine07
Mar 13th, 2008, 10:42 PM
This is a long-over due thread but i'll add my thoughts to this:

While I believe that the OP should NOT had received such treatment near the end, the story is clearly not as one-sided as he presented it and there seems to be some fault on his part:

1) After asking about the $3 difference, you told them that you would pay but not come back again to their business again. By all means, even if you were right, I think you did insult her and that really did add to the problem. No one likes being insulted.

2) Like people mentioned, out of a group of 12, no one had the cash to spot up $28. That is hard to believe.

3) You've indicated that you are 19, and the rest of the group is under 18. This age group might not have that much money (though I notice you have a pretty much computer system), so you might expect more value for the 25 bucks you doling out. At the same time, this age group of customers might not receive as much respect because of certain stigmas like "cheap", "stiffing/walking out on the bill", "immature/rude".

Unfortunately for you guys, when incidents 1) & 2) did happen along with other things, you did really reinforce these sterotypes like "cheap rude, immature asians" which might had annoy the owner, although that doesn't mean she gets a free pass.

Being 24 instead of 19 now, I do notice a big difference in respect levels when I go into restaurants.

Still, the owner clearly had some wrong in it but maybe part of the reason why the OP's getting flamed, is that the reasons above, plus judging from the title "Avoid Yangs...Police Involved", you clearly trying to hurt Yang's business. You might say Yang will still do ok but you still trying to hurt Yang's, I suspect mostly out of the need for vindication.

Anyhow, it was nice reading this thread and keep this in mind, should I want to enjoy some dining at a cockroach-free restaurant.

Excellent analysis and deductions. As my firsts posts stated I always thought the original story had some questions that needed to be answered, I suspect there is more to the story. I'm just sad that some have not taken the time to really think and analyse the original post. I'm not saying Yang's is vindicated by any means, what I am saying it takes 2 sides for a dispute to arrise. You don't have to be Sherlock Holmes to deduce that. What would cause a restaurant owner to allegedly attack a customer? That is what everyone should first ask.

mmmken
Mar 14th, 2008, 11:46 AM
This is a long-over due thread but i'll add my thoughts to this:

While I believe that the OP should NOT had received such treatment near the end, the story is clearly not as one-sided as he presented it and there seems to be some fault on his part:

1) After asking about the $3 difference, you told them that you would pay but not come back again to their business again. By all means, even if you were right, I think you did insult her and that really did add to the problem. No one likes being insulted.

2) Like people mentioned, out of a group of 12, no one had the cash to spot up $28. That is hard to believe.

3) You've indicated that you are 19, and the rest of the group is under 18. This age group might not have that much money (though I notice you have a pretty much computer system), so you might expect more value for the 25 bucks you doling out. At the same time, this age group of customers might not receive as much respect because of certain stigmas like "cheap", "stiffing/walking out on the bill", "immature/rude".

Unfortunately for you guys, when incidents 1) & 2) did happen along with other things, you did really reinforce these sterotypes like "cheap rude, immature asians" which might had annoy the owner, although that doesn't mean she gets a free pass.

Being 24 instead of 19 now, I do notice a big difference in respect levels when I go into restaurants.

Still, the owner clearly had some wrong in it but maybe part of the reason why the OP's getting flamed, is that the reasons above, plus judging from the title "Avoid Yangs...Police Involved", you clearly trying to hurt Yang's business. You might say Yang will still do ok but you still trying to hurt Yang's, I suspect mostly out of the need for vindication.

Anyhow, it was nice reading this thread and keep this in mind, should I want to enjoy some dining at a cockroach-free restaurant.

I was browsing the forums, and I noticed that this thread was still alive. :|

1) The "but not come back again to their business again" came after the owner's rude response to my tip-after-tax question. When you're treated like that for asking a simple question on the bill, you don't come back to the restaurant.

2) The group of people I ate with were cheap. I'm aware of that, and I simply do not eat with them now. I didn't even know the person who left, and they expected me to cover her share for some reason. I'm sure they all had money in their wallets, but this point is irrelevant.

3) Our age group is also irrelevant. If this happened to a older party, does that mean the owner is at fault completely? How does my age make me partially to blame?

For the record, you're absolutely right - I am trying to hurt their business. Why? When you are attacked, you do not stay quiet. If none of this happened, this thread would not exist - correct? I do not work for any other competitors, or any restaurant at all, so there are no business motives here.

hamant
Mar 14th, 2008, 12:16 PM
I'll never eat there.. thanks for the heads up

wasserkool
Mar 14th, 2008, 09:49 PM
This is typical of Chinese Ran japanese wannabe restaurant. I can't believe someone here actually says chinese made japanese food in AYCE is good.

KorruptioN
Mar 15th, 2008, 12:51 AM
This is typical of Chinese Ran japanese wannabe restaurant. I can't believe someone here actually says chinese made japanese food in AYCE is good.

Simply because it is Chinese, right? You probably didn't read the thread.

wolverine07
Mar 15th, 2008, 01:09 AM
I was browsing the forums, and I noticed that this thread was still alive. :|

1) The "but not come back again to their business again" came after the owner's rude response to my tip-after-tax question. When you're treated like that for asking a simple question on the bill, you don't come back to the restaurant.

2) The group of people I ate with were cheap. I'm aware of that, and I simply do not eat with them now. I didn't even know the person who left, and they expected me to cover her share for some reason. I'm sure they all had money in their wallets, but this point is irrelevant.

3) Our age group is also irrelevant. If this happened to a older party, does that mean the owner is at fault completely? How does my age make me partially to blame?

For the record, you're absolutely right - I am trying to hurt their business. Why? When you are attacked, you do not stay quiet. If none of this happened, this thread would not exist - correct? I do not work for any other competitors, or any restaurant at all, so there are no business motives here.

This is a new relevation when you post, "you're absolutely right I am trying to hurt their business"

How are we supposed to truly believe your story is the correct and accurate one, now that you cleary admitted there is a motive for your post.

mmmken
Mar 15th, 2008, 06:55 PM
This is a new relevation when you post, "you're absolutely right I am trying to hurt their business"

How are we supposed to truly believe your story is the correct and accurate one, now that you cleary admitted there is a motive for your post.

Try reading my entire response. When you are attacked by the owner of a restaurant that you ate at, do you stay quiet and go back? By posting this warning, thousands of RFD readers will be informed about the kind of service to expect when eating at Yang's.

Don't tell me that if you were in my situation, you would actually try to support their business? This thread serves the exact opposite. I wouldn't want fellow RFD members to go through horrible service, and I'm sure you wouldn't as well.

When I say that I'm trying to hurt their business - there are no commercial or financial interests for me, and it's perfectly justified when you have been attacked. The motive is in fact to warn other members about the service to be expected at Yang's, and as it is negative - the logical result is one that hurts Yang's business. I didn't write this thread simply to tell a story.

wolverine07
Mar 15th, 2008, 10:50 PM
Try reading my entire response. When you are attacked by the owner of a restaurant that you ate at, do you stay quiet and go back? By posting this warning, thousands of RFD readers will be informed about the kind of service to expect when eating at Yang's.

Don't tell me that if you were in my situation, you would actually try to support their business? This thread serves the exact opposite. I wouldn't want fellow RFD members to go through horrible service, and I'm sure you wouldn't as well.

When I say that I'm trying to hurt their business - there are no commercial or financial interests for me, and it's perfectly justified when you have been attacked. The motive is in fact to warn other members about the service to be expected at Yang's, and as it is negative - the logical result is one that hurts Yang's business. I didn't write this thread simply to tell a story.

I find it hard to believe you were doing this all in solace of informing RFD members of "bad service". Come now, there is more to this as you stated. You are trying to exact revenge now and this is getting out of hand. Still the question of why would owners go to the trouble of attacking customers is warranted? May I respectfully say I don't believe you guys were squeaky clean bystanders in all of this. It just doesn't jive with someone with half a brain and sound reasoning skills.

No need to reshash your version of the story as I have read it plenty of times already.

mmmken
Mar 15th, 2008, 11:31 PM
You are trying to exact revenge now and this is getting out of hand.

Revenge?

This started out as a recount of the events that happened that night, and was a warning of the service of Yang's. I clarified several issues about the story with other members, and should be justified. I didn't make any irrelevant comments (about race, age, look, etc) about any of Yang's employees or even the owner. Throughout, I've tried to stay as civilized as possible and tried to refrain from immature discrimination.

The response levels of this thread might be out of hand (and it's long due), but that isn't my doing. I only found out that this thread was still alive as of yesterday (and haven't replied to it for a longgg time).

riellanart
Mar 16th, 2008, 12:34 AM
Well, let's look at it logically.

First, the factual presentation. Is this true? We can probably get the story from the police since they were called to the scene and a record of this disagreement is proessed somewhere. We could go check, but because we're all internet lurkers, we're probably too lazy to.

Does the truth matter in this case? yes. It matters because it is the reason why we would trust such a report.

However, is the truth twisted? Maybe. We don't know if the OP may have "misled" us by omission or something. But, here's my assumption, while we do not have any direct evidence, do we have any circumstantial evidence? we have ratings from Restaurantica. Which rank them pretty low. Kind of agrees with the whole lackluster service thing.

The OP's motive supposedly biases his report. That's obvious. Yet here's the assumption I'm going to make. The fact that he'd write something down like this to 'ruin' a restaurant suggests that something is wrong with that restaurant. Sure the OP may have a personal grudge against it, but then I'd just check some other sources to check whether it is good or not. Overall, the other evidence points to this story being most likely true (from ratings, the lackluster service I've gotten before, etc). Of course, you can't trust the internet all the time, but when someone is going out of their way to write something bad and this indepth, you've got to ask why did the OP do it? It's most likely true.

The point? There is no point. Just that the people who would take it as a warning would not go there. The fools ignore warnings at their discretion.

wolverine07
Mar 16th, 2008, 10:00 AM
Well, let's look at it logically.

First, the factual presentation. Is this true? We can probably get the story from the police since they were called to the scene and a record of this disagreement is proessed somewhere. We could go check, but because we're all internet lurkers, we're probably too lazy to.

Does the truth matter in this case? yes. It matters because it is the reason why we would trust such a report.

However, is the truth twisted? Maybe. We don't know if the OP may have "misled" us by omission or something. But, here's my assumption, while we do not have any direct evidence, do we have any circumstantial evidence? we have ratings from Restaurantica. Which rank them pretty low. Kind of agrees with the whole lackluster service thing.

The OP's motive supposedly biases his report. That's obvious. Yet here's the assumption I'm going to make. The fact that he'd write something down like this to 'ruin' a restaurant suggests that something is wrong with that restaurant. Sure the OP may have a personal grudge against it, but then I'd just check some other sources to check whether it is good or not. Overall, the other evidence points to this story being most likely true (from ratings, the lackluster service I've gotten before, etc). Of course, you can't trust the internet all the time, but when someone is going out of their way to write something bad and this indepth, you've got to ask why did the OP do it? It's most likely true.

The point? There is no point. Just that the people who would take it as a warning would not go there. The fools ignore warnings at their discretion.

The point I was trying to make was yes Yang's may not be the best customer service wise by some reports, infact there are alot of eateries that fit that critaria but they don't physically restrain customers... really there is no relevance between the 2. (assault=bad service) Not likely. For there to be a confrontation the OP and his party more than likely had to provoke it, just how we will not likely ever know other than the OP's version of events.

You just have to ask when has good paying customers ever been attacked leaving a restaurant, does this make sense? There is plenty of wrong to go around here from both sides.

stryder1587
Mar 16th, 2008, 11:59 AM
really there is no relevance between the 2. (assault=bad service) Not likely.
LOL

service is the level of quality of interaction between the employees of the restaurant and the customer. assault is a form of interaction between these two parties. now here on it's just a matter of opinion, but i think assault leans more towards the bad side rather than the good...

bythehour
Mar 16th, 2008, 01:40 PM
... really there is no relevance between the 2. (assault=bad service) Not likely.

That statement is beyond absurd.

wolverine07
Mar 16th, 2008, 05:07 PM
That statement is beyond absurd.

I all due respect, you have not proven your point. How are the two related? Receiving bad service is not assault or I am missing something you have utterly experienced.

CSAgent
Mar 16th, 2008, 06:35 PM
You people need to move on. Stop arguing. This happened last October, move on already - it's middle of March the following year. No need to beat the proverbial dead horse.

Canada_7
Mar 16th, 2008, 07:05 PM
I all due respect, you have not proven your point. How are the two related? Receiving bad service is not assault or I am missing something you have utterly experienced.
Ah yes, BUT, if it's the OTHER way around, assault IS bad service;) .

mmmken
Mar 16th, 2008, 07:12 PM
You people need to move on. Stop arguing. This happened last October, move on already - it's middle of March the following year. No need to beat the proverbial dead horse.

You're absolutely right.

Ah yes, BUT, if it's the OTHER way around, assault IS bad service;) .

I was going to make the same response, haha.

CSAgent
Mar 16th, 2008, 09:41 PM
You're absolutely right.

Exactly, you could all stand here and talk about it until the apocalypse arrives or move on with your lives, ba da bing, bob's your uncle.

calvinmun
Mar 16th, 2008, 11:54 PM
Honestly, me in that situation... if she jumped on MY back I would've slammed her smack on the ground, she jumped on you, that is assault and disrespect... senseless business owners.

wasserkool
Mar 17th, 2008, 12:49 AM
And i still cant believe people actually say AYCE japanese food is good. I find their salmon disgusting.

wolverine07
Mar 17th, 2008, 01:11 AM
Ok I still can't believe the response re: assault=bad service...

Maybe it's my fault in the explaination, So I hope to clarify.

I think we could agree that Tim's has pretty bad service the best of times, yet I have not witnessed one employee jump on a customer's back in all my years of dining there.

So where is the correalation of bad service equalling physically restraint unless the customer did something to warrant it.

wolverine07
Mar 17th, 2008, 01:21 AM
Honestly, me in that situation... if she jumped on MY back I would've slammed her smack on the ground, she jumped on you, that is assault and disrespect... senseless business owners.

In my opinion jumping on someone's back is not assault, sounds more like restraint...punching, spitting, kicking...is assault

In this politically correct world, hyperbole seems to rule.

Once again no one here knows what truly happened other than the Owners, witnessess and the party...

But let us surmise if you were a hard working business owner and someone refused to pay part if not all of the bill after eating your food all night, how should the owner's handle it. Don't they have rights? If I were the owner of a restaurant and someone didn't pay, I surely wouldn't smile and say thanks please come again! You damn well know I would stop them...

By the way this is just a scenario and I am not saying this happened in this particular thread. But simply it is a possibilty.

wolverine07
Mar 17th, 2008, 01:24 AM
You people need to move on. Stop arguing. This happened last October, move on already - it's middle of March the following year. No need to beat the proverbial dead horse.

Why? this thread seems to have struck a nerve. Though I agree it was dead and buried until just recently. Heck it's an informative topic that probably has no resolution....I guess I need a life. :)

bobbings
Mar 17th, 2008, 01:50 AM
Did anyone send the url to the owner at that restaurant?

I've eaten there many times and I have had good service from them. I even have a VIP card for 10% off. However, the assault part was uncalled for. You would think the owner should have more sense than to potentially get charged for assault just so that he/she can get the receipt back or even that extra 3 dollars.

Also, the 3 dollars is nothing in both parties' perspectives. 3 dollars for a 250 dollar bill split among a dozen people would mean an extra quarter a person and 3 dollars for a restaurant is nothing compared to how much they make in a day. It seems like the owner wouldn't shut up and it had to escalate to the point of no return...

Assault is assault and OP should've pressed charges against the owner. I know I would've.

Alvito
Mar 17th, 2008, 02:12 AM
the second you touch someone, thats assault. jumping on their back, punching, restraining, its all the same.

wolverine07
Mar 17th, 2008, 01:11 PM
In the situation if someone leaves without paying, how does a legitimate owner resort to getting their hard earned money? I doubt asking please or writing an open letter to the person would do it, but without knowing a true an impartial account of the situation it is difficult to past judgement on the owner, to me jumping on one's back is far fetched and if so is not right unless they were at the least verbally assaulted, perhaps holding on by someone's back is more accurate in this case. It all depends on the situation, I will concede that if a customer doesn't pay that jumping on the back of the person isn't right, however I do believe an owner has the right to retain anyone who doesn't pay the bill until the proper authorities arrive.

Rocketo
Mar 17th, 2008, 01:35 PM
holy crap this is like the ghost of xmas past..it never dies

bobbings
Mar 17th, 2008, 02:35 PM
In the situation if someone leaves without paying, how does a legitimate owner resort to getting their hard earned money? I doubt asking please or writing an open letter to the person would do it, but without knowing a true an impartial account of the situation it is difficult to past judgement on the owner, to me jumping on one's back is far fetched and if so is not right unless they were at the least verbally assaulted, perhaps holding on by someone's back is more accurate in this case. It all depends on the situation, I will concede that if a customer doesn't pay that jumping on the back of the person isn't right, however I do believe an owner has the right to retain anyone who doesn't pay the bill until the proper authorities arrive.

So how do you hold someone back against their own will if you don't physically do it and if the owner touches the person, it could turn into an assault? If that's the case, there's nothing else the owner can do except to call police and jot down their license plates as well as an accurate description of the group running off.

noobienoob
Mar 17th, 2008, 03:15 PM
I posted a reply on this thread in response to 1) people asking why this story seem so one-sided in the OP's favour 2) why the OP was getting flamed by some people.

I appreciate people offering feedback and reviews, as I know which ones I might want to visit. After hearing stories of cockroaches from other people, even though these horror stories can happen in any restaurant, I don't think I be comfortable about going back to Yang's.

Still, I think you went too far. You now admitted that you are trying to hurt their business as you essentially did went on your own personal smearing campaign against Yang's. Putting a bit of spin into the story and avoid bringing up facts that might had implicate your party in contributing to how this situation escalated.

As some people might had politely mentioned, perhaps any friend or associate of Yang's should bring this story up to them and let them share their side of the story if they wish.

mmmken
Mar 17th, 2008, 03:39 PM
In the situation if someone leaves without paying, how does a legitimate owner resort to getting their hard earned money? I doubt asking please or writing an open letter to the person would do it, but without knowing a true an impartial account of the situation it is difficult to past judgement on the owner, to me jumping on one's back is far fetched and if so is not right unless they were at the least verbally assaulted, perhaps holding on by someone's back is more accurate in this case. It all depends on the situation, I will concede that if a customer doesn't pay that jumping on the back of the person isn't right, however I do believe an owner has the right to retain anyone who doesn't pay the bill until the proper authorities arrive.

What are you talking about? The bill was paid completely. When I insisted that I needed a copy of the receipt and walked out the door, she jumped on me. This all happened after we paid in full.

If we walked out without paying, jumping on me would be damn justified - and I wouldn't be posting this warning here.

I posted a reply on this thread in response to 1) people asking why this story seem so one-sided in the OP's favour 2) why the OP was getting flamed by some people.

I appreciate people offering feedback and reviews, as I know which ones I might want to visit. After hearing stories of cockroaches from other people, even though these horror stories can happen in any restaurant, I don't think I be comfortable about going back to Yang's.

Still, I think you went too far. You now admitted that you are trying to hurt their business as you essentially did went on your own personal smearing campaign against Yang's. Putting a bit of spin into the story and avoid bringing up facts that might had implicate your party in contributing to how this situation escalated.

As some people might had politely mentioned, perhaps any friend or associate of Yang's should bring this story up to them and let them share their side of the story if they wish.

How'd I go too far? When I admitted that I'm trying to hurt their business, isn't that the obvious (and inevitable) result of a negative review? Did you think that my negative review was to help their business? The story was told as true as I could, and any facts were clearly explained and brought out (in case if I missed them). I did say my party was cheap, so it's not an one-sided story.

It makes me wonder why no one from Yang's has replied to this thread yet. You'd think that a 20,000+ viewed thread would at least bring some attention to the owners, or at least to their employees (who are younger and most likely are members on RFD).

wolverine07
Mar 17th, 2008, 03:56 PM
What are you talking about? The bill was paid completely. When I insisted that I needed a copy of the receipt and walked out the door, she jumped on me. This all happened after we paid in full.

If we walked out without paying, jumping on me would be damn justified - and I wouldn't be posting this warning here.


I thought the bill was $3 short and that only after a friend walked out without paying their share of the bill, when the owner smelled something was wrong then the bill was paid. Listen I have nothing against you, but it seems the story is shifting with you now that someone has called you out. I only seek the truth as no one is left to balance out the opinion for the Owners. I have no affiliation with Yang's and if I did I would ask them to post their side of the story. I think this is abit of a smear campaign as you were probably upset at the Owners when I think the people you hang out with who couldn't come up with $3 for a friend and more precisely the guy/girl that left you guys on a lurch should be the one you should be upset with.

wolverine07
Mar 17th, 2008, 04:21 PM
So how do you hold someone back against their own will if you don't physically do it and if the owner touches the person, it could turn into an assault? If that's the case, there's nothing else the owner can do except to call police and jot down their license plates as well as an accurate description of the group running off.

Well having this happen to one of waiters at the hotel I worked for before, some guy tried to sneak out of the restaurant without paying. Me and my waiter approached the guy and asked him where he was going and he said he was going for a magazine..I asked him I could send one of my busboys to get the magazine if he liked while he paid, when he declined I kindly asked him to pay the bill before leaving, he didn't as sensing the jig was up, he tried to leave and I said sir I cannot let you leave...he didn't resist...I asked the Hostess to call security long story short I give my waiter the credit here for sensing something was wrong with guy from the start, but if he resisted I guess we would had held him as security would probably done the same, if not more harshly. The thing is people don't realize the majority of dine and dashes the money comes out of the waitstaff's pocket, and anyone who has experienced dine and dash in hospitality can attest, it is probably one of the worst experiences one can experience after busting your butt all night.

nalababe
Mar 17th, 2008, 04:26 PM
Dine and dash does happen...we were sitting in a nice restaurant in old Quebec city and the couple beside us (who had complained throughout the entire dinner) got up and left without paying their bill (probably in the 150$ range).

Canada_7
Mar 17th, 2008, 04:38 PM
I thought the bill was $3 short and that only after a friend walked out without paying their share of the bill, when the owner smelled something was wrong then the bill was paid. Listen I have nothing against you, but it seems the story is shifting with you now that someone has called you out.I only seek the truth as no one is left to balance out the opinion for the Owners. I have no affiliation with Yang's and if I did I would ask them to post their side of the story. I think this is abit of a smear campaign as you were probably upset at the Owners when I think the people you hang out with who couldn't come up with $3 for a friend and more precisely the guy/girl that left you guys on a lurch should be the one you should be upset with.
I would like to point out that since the beginning of the thread, the reason the restaurant owner jumped the OP was for the receipt, and not the $3.

Though I will agree with those who were a bit shocked that no one else at the table even had the $3 after you guys decided to pay the extra service fee/tip/whatever it was, nevermind paying for the guy who left. But you already agreed with the fact the people you were eating with were on the cheap side so I won't pursue that party any further.

mmmken
Mar 17th, 2008, 04:43 PM
I thought the bill was $3 short and that only after a friend walked out without paying their share of the bill, when the owner smelled something was wrong then the bill was paid. Listen I have nothing against you, but it seems the story is shifting with you now that someone has called you out. I only seek the truth as no one is left to balance out the opinion for the Owners. I have no affiliation with Yang's and if I did I would ask them to post their side of the story. I think this is abit of a smear campaign as you were probably upset at the Owners when I think the people you hang out with who couldn't come up with $3 for a friend and more precisely the guy/girl that left you guys on a lurch should be the one you should be upset with.

The bill wasn't short at all. I agreed to pay the $3 discrepancy, and the friend who walked out left half an hour prior to the incident.

The reason why the owner attacked me was because I insisted that I should have a receipt for my payment and walked out with it. This was not a "dine and dash" as you've put it. The story has been consistent throughout, and hasn't shifted one bit.

I don't "hang out" with the party, and you're right - I'm definately upset with them. However, the fact that I'm upset with them does not justify the owner's actions of attacking me, correct?

With due respect, give it up with the "smear campaign" that you're talking about. Think about this realistically and consider the following points; you are attacked by a restaurant owner over a trivial matter, and you post regularly on a forum with thousands of members in the region - posting a negative review will ultimately hurt their business, regardless if I actually wanted that or not. As I mentioned earlier, what incentive is there for me in posting this review?

Canada_7
Mar 17th, 2008, 04:49 PM
I know I said in my post right above yours I wouldn't pursue it further, but I'm just interested, have you ever spoke with the group or in particular that person who left without paying about their cheapness (for lack of a better word)?

aw3s0me
Mar 19th, 2008, 03:37 PM
is it just me or does wolverine sound like either:

a) a 14 yr old kid
b) related to this restaurant or the owner
c) both



i for one stopped going to this place after hearing this story, and i used to go once or twice a month. ive actually stopped going to AYCE altogether now, i realized its a complete ripoff.

wasserkool
Mar 19th, 2008, 05:28 PM
Isn't this typical that most low cost chinese ran restaurant offers horrible service?

wolverine07
Mar 19th, 2008, 09:13 PM
If aw3s0me read a story here that air pollution would likely kill you. His or her choice would be to:

a. he or she would stop breathing
b. he or she would stop breathing
c. he or she would stop breathing
d. all of the above

this guy or girl is one gullable person, you used to go once or twice a month, and off one unsubstantiated opinion to boycott it all together. Obviously you are very bright.

mmmken
Mar 20th, 2008, 01:52 AM
If aw3s0me read a story here that air pollution would likely kill you. His or her choice would be to:

a. he or she would stop breathing
b. he or she would stop breathing
c. he or she would stop breathing
d. all of the above

this guy or girl is one gullable person, you used to go once or twice a month, and off one unsubstantiated opinion to boycott it all together. Obviously you are very bright.

Originally, your posts were indeed insightful and had constructive questions.. as the thread aged with more responses, yours started to sound like "for the sake of arguing". Not that I have anything against you personally, but come on wolverine.. assault is indeed bad service, as with the "smear campaign".

The response above.. is your credibility down the drain, unfortunately.

wolverine07
Mar 20th, 2008, 08:11 AM
Originally, your posts were indeed insightful and had constructive questions.. as the thread aged with more responses, yours started to sound like "for the sake of arguing". Not that I have anything against you personally, but come on wolverine.. assault is indeed bad service, as with the "smear campaign".

The response above.. is your credibility down the drain, unfortunately.

Please don't use that credibility argument for heavens sakes in an attempt to censure freedom of speech or to censure opinions. It's your credibility that is the issue infact not mine.

Listen you already have admitted you wanted to hurt Yang's business or did you forget? and now you want to come across as all above this by saying this is not a smear campaign. Another contradiction.

As for my post above I stand by it. When someone calls you something, what would you do? Mind you I never used any profanity whatsoever.

aw3s0me
Mar 20th, 2008, 01:24 PM
is it just me or does wolverine sound like either:

a) a 14 yr old kid
b) related to this restaurant or the owner
c) both



i for one stopped going to this place after hearing this story, and i used to go once or twice a month. ive actually stopped going to AYCE altogether now, i realized its a complete ripoff.

and the answer is c!! both!

Tekkan
Mar 20th, 2008, 03:13 PM
It just shows what kind of people are operating the place. They are nice if you don't cause them any hassle. Eat and pay. Your experience will be fine.

Do anything out of the ordinary and you'll get this type of treatment. It basically shows you that the owners lack the professionalism to run a business. It doesn't mean that Yang's is a bad place to eat for everyone. Just bad if you have a complaint.

:)

nealf
Mar 20th, 2008, 03:36 PM
I hate to get involved but had to ask - Wolverine are you related to the restaurant owner? You seem to have taken this very personally.

It seems that you're arguing simply for the sake of arguing, no rhyme or reason and very little common sense ..... if you want to make a point then fine go ahead but if you're just going to blabber on making silly comments then you really should perhaps get a life .......

Do you have any idea of the laws in the Province of Ontario? You should get educated before you make statements like:

"... In my opinion jumping on someone's back is not assault, sounds more like restraint...punching, spitting, kicking...is assault ..."

Try using that argument in a court of law or in front of a police officer and you're guaranteed to have everyone in stitches! :lol:

In fact you should go out right now, get into an argument with someone then jump on their back and when the cops show up repeat exactly what you wrote .... let us all know how it goes.

If you have nothing better to do with your time than argue endlessly at least try and do it with a modicum of knowledge about the relevant laws and statutes prevalent. Whats the point of arguing just for the sake of arguing?

Sprite_TM
Mar 20th, 2008, 05:15 PM
wow this thread is still alive

gheart008
Mar 20th, 2008, 05:45 PM
If aw3s0me read a story here that air pollution would likely kill you. His or her choice would be to:

a. he or she would stop breathing
b. he or she would stop breathing
c. he or she would stop breathing
d. all of the above

this guy or girl is one gullable person, you used to go once or twice a month, and off one unsubstantiated opinion to boycott it all together. Obviously you are very bright.

(S)he NEEDS to breath to survive. (S)he doesn't NEED to go eat at this restaurant as they're a dime a dozen.

hugh_da_man
Mar 20th, 2008, 06:58 PM
great thread eventhough it's so old...

Did the op ever report these tax cheats? You aren't supposed to charge tax on a gratuity and if you do you have to remit that money to the government as you're apparently charging for a service. Otherwise it's fraud and you do jail time for pocketing the money.

The lady probably attacked the OP for the receipt because she knew he'd file a complaint and that would be his proof.

zabuza
Mar 20th, 2008, 10:55 PM
It's sad to say, but you don't go your typical Chinese restaurant expecting service. It's just not how things are run. :lol:

What a messy situation. Crazy owner, deadbeat friends (who bails without paying, and why is $30 between 8-9 heads such a big deal?). Glad you made it out alive. :lol:

Never return, and get some new friends.

Edit: Btw, I personally like the food here. The service is weak, but that's expected.

mmmken
Mar 20th, 2008, 11:48 PM
great thread eventhough it's so old...

Did the op ever report these tax cheats? You aren't supposed to charge tax on a gratuity and if you do you have to remit that money to the government as you're apparently charging for a service. Otherwise it's fraud and you do jail time for pocketing the money.

The lady probably attacked the OP for the receipt because she knew he'd file a complaint and that would be his proof.

I actually didn't. I forgot about filing a complaint with the CRA, but probably wasn't going to anyways - since it looked like it was going to take a lot of personal time and effort.

It's sad to say, but you don't go your typical Chinese restaurant expecting service. It's just not how things are run. :lol:

What a messy situation. Crazy owner, deadbeat friends (who bails without paying, and why is $30 between 8-9 heads such a big deal?). Glad you made it out alive. :lol:

Never return, and get some new friends.

Edit: Btw, I personally like the food here. The service is weak, but that's expected.

The food is actually decent there, as I used to go frequently even knowing that the service sucked. After this incident, I've started to try out other places (Wasabi is one of them).

Fishing
Mar 21st, 2008, 12:20 AM
yang's is a craphole

if you ask for the banana with ice cream dessert, they'll bring out the supermodel portion which is like 2 grams. then when you ask for more, they'll tell you they ran out yet they're serving it to the table next to you.

how cheap can you get? it's banana with some ice cream.

navyseals
Mar 24th, 2008, 06:59 PM
you handled that situation well lmfao.

Hensta8
Mar 24th, 2008, 09:29 PM
From all the times I've been there, the service was usually pretty terrible, though the food isn't all that bad. I find the male waiters are more polite (especially when ordering seconds/thirds) compared to the female ones. Head a little down bit to Pacific mall and look for Wasabi in that region, a more expensive but much better service AYCE sushi resturant.

If everything the OP said is true, then kudos to you for keeping your cool after that crazy incident. Though personally, I probably would have just paid the $3.00 ($250 bill, $3 isn't much), and not make a big fuss over a receipt.

To attack you over a receipt, the restaurant must be evading something from the government and not want you to leave with the proof! ;)

mmmken
Mar 24th, 2008, 11:24 PM
Head a little down bit to Pacific mall and look for Wasabi in that region, a more expensive but much better service AYCE sushi resturant.

The food sucks at that location. The tempura shrimp tastes soo manufactured, and if McDonald's released tempura shrimp - it'd look exactly the same. Service though, is miles ahead of Yang's.

The Wasabi in Richmond Hill however, is much better.

Frankie3s
Mar 24th, 2008, 11:33 PM
I actually didn't. I forgot about filing a complaint with the CRA, but probably wasn't going to anyways - since it looked like it was going to take a lot of personal time and effort.



The food is actually decent there, as I used to go frequently even knowing that the service sucked. After this incident, I've started to try out other places (Wasabi is one of them).

Try eating at home more and stop supporting these cheats.

BoBoLai
Mar 30th, 2008, 12:40 AM
maybe we should all learn how to make sushi and jap foods....the owner's reaction was really unacceptable in any given situation....

profguy
May 18th, 2008, 05:41 PM
Had the lunch buffet today - ok, not too tastly and tempora was greasy but overall acceptable because of the price - $12.99.

Service poor because except for one or two of the wait staff spoke english - when you got an english speaking one it was ok - but you kept geting different one each time.

Except when they tried to tell us it was last call - asked why they said we were at our time limit - this was BS, , we had been there less that 1 hour and told her so (on prinicple becaseu we were almost done anyways) - if you go write down the time you started to avoid any hassel.

Place was busy and we did not have to call the police.

rdx
May 19th, 2008, 12:18 AM
you can't charge mandatory tips... it's called a TIP for a reason




It is a common practice for restaurants in HK (I believe Yang's owner is from HK as well) to charge 10% service charge (not tips) on top of the bill. And customers will also pay whatever amount of tips afterwards (usually 1-2%)

I guess because the margin for all these AYCE Jap restaurants is so low, they can't really make much money without the mandatory 10% tips/service charges.(Believe me, some people really don't pay any tips at all, that's why they have to make 10% mandatory). If you go to any non-chinese run Jap restaurant, they easily charge you $10-20 per item, not to mention drinks will be on top.

I think everything comes with a price. If you want excellent service, perfect quality, free exchange/meal if you don't like it, or staying there as long as you want, etc, you can definitely find restaurants like these. But, you will not get the value of food you get with the price you pay in any chinese AYCE restaurants. I guess most chinese restaurants (especially AYCE) focus on the value of food they provide rather than services (which main stream restaurants focus. But, in return, you pay $15-20 for a burger/sandwiches)

Just my 2 cents

coldpower27
May 19th, 2008, 06:18 AM
It is a common for restaurants in HK (I believe Yang's owner is from HK as well) to charge 10% service charge (not tips) on top of the bill. And customers will also pay whatever amount of tips afterwards (usually 1-2%)

I guess because the margin for all these AYCE Jap restaurants is so low, they can't really make much money without the 10% tips/service charges.(Believe me, some people really don't pay any tips at all). If you go to any non-chinese run Jap restaurant, they easily charge you $10-20 per item, not to mention drinks will be on top.

I think everything comes with a price. If you want excellent service, perfect quality, free exchange/meal if you don't like it, or staying there as long as you want, etc, you can definitely find restaurants like these. But, not value of food you get with the price you pay in any chinese AYCE restaurants. I guess most chinese restaurants (especially AYCE) focus on the value of food they provide rather than services (which main stream restaurants focus. But, in return, you pay $15-20 for a burger/sandwiches)

Just my 2 cents

That's just the case in general, having your cake and eating it too situation are going to be rare, some corners have to be cut when prices are low.

I think mandatory service charge is a good idea, it simplifies things alot.

2961883
May 19th, 2008, 02:54 PM
wow what a story
someone should post this at sites like chow hound to warn ppl about this
i sure will never go there again after knowing about this

http://www.chowhound.com/boards/23

m4gician
May 19th, 2008, 09:11 PM
Just a simple question.

What nationality are you?

....no bearing WHAT SO EVER!!! You stupid ****ing idiot.


As for the OP, I had a similar situation with an AYCE sushi place in Woodbridge, they added their 10% tip on top, which is a fair amount to ask for...but because it's automatically added to the bill I couldn't adjust it based on how bad the service was (in how they got our order wrong 3 times, gave our order to the table beside us, and were slow.).

So, I agree with you, but sometimes even though principle is in question, just best to cut your losses and just never go there again.

user01
May 19th, 2008, 10:40 PM
U should have taken charges to bring their restaurant down. If they continue to charge that $3 tips off people, then I am sure they are committing fraud without stating it on the store's menu. Usually you pay tips by your own wills, they shouldn't add it right away. I often go eat Vietnamese noodles and they charge me right away after the subtotal so I am okay with that as they told me in the beginning of the ordering.

Ohboiya
May 21st, 2008, 03:54 PM
Are they still in business?

CSAgent
May 21st, 2008, 04:20 PM
Are they still in business?

yep, still full as ever last weekend when I drove by.

Its not going out of business anytime soon as long as Sushi on 7 down the street is small as hell.

FreaknBigPanda
Jul 18th, 2008, 11:10 AM
I like yang yangs kitchen personally

at1212b
Jul 18th, 2008, 06:06 PM
Just a question, if restuarants charge a service fee on top of the bill, (regardless if its before or after tax), doesn't the 'Service Fee' also have to charge tax on top of that? Which also implies that the restaurant has to claim that portion of their revenues to CRCA to pass the tax through on that?

Just like when you go to a mechanic, or get other services done, there is a GST (or PST) tax on top of the labour/service charge, which would then flow through to the Government.

If you really want to be a headache and get back at them, I would look into just reporting it to the CRCA to see if that procedure is legal, and if they are filing and reporting their income properly for that portion.

molala
Jul 18th, 2008, 06:15 PM
Just a question, if restuarants charge a service fee on top of the bill, (regardless if its before or after tax), doesn't the 'Service Fee' also have to charge tax on top of that? Which also implies that the restaurant has to claim that portion of their revenues to CRCA to pass the tax through on that?

Just like when you go to a mechanic, or get other services done, there is a GST (or PST) tax on top of the labour/service charge, which would then flow through to the Government.

If you really want to be a headache and get back at them, I would look into just reporting it to the CRCA to see if that procedure is legal, and if they are filing and reporting their income properly for that portion.

probably that's why they refused to give OP the detailed receipt..

DMWSpike
Jul 20th, 2008, 01:08 PM
Oh and the cheap bastards serve you PC cola instead of the real stuff. The ****er comes to Loblaws and buys a whole cartload every week and makes us ring it through. Pain in the ass.

ROFLMAO

bobby5
Jul 20th, 2008, 06:30 PM
probably that's why they refused to give OP the detailed receipt..

I wonder why Chinese restaurants are always reluctant to give receipts.
Me and some friends dined at a Chinese restaurant downtown. One friend (Caucasian) was interested in the receipt which is full of Chinese characters, and wanted to keep it.
We paid and walked out with the receipt. Upon discovering the receipt missing, the waitress just ran after us, even crossing the road haphazardly!
We still couldn't keep the receipt after our explanation.

I just wonder: what's in a receipt that we don't know ??? :confused:

nitroblu
Jul 20th, 2008, 08:45 PM
I wonder why Chinese restaurants are always reluctant to give receipts.
Me and some friends dined at a Chinese restaurant downtown. One friend (Caucasian) was interested in the receipt which is full of Chinese characters, and wanted to keep it.
We paid and walked out with the receipt. Upon discovering the receipt missing, the waitress just ran after us, even crossing the road haphazardly!
We still couldn't keep the receipt after our explanation.

I just wonder: what's in a receipt that we don't know ??? :confused:

I don't mean this to come across racist (even if it does) but it should be noted I am Chinese (though born and raised in Canada). Chinese restaurants that don't give you your receipt are the ones that are probably cheating on their tax returns. They probably don't want you to have it, in case you're someone who believes in playing by the book on everything (so if you noticed something amiss on the receipt, you'd report them to the proper authorities)

On a side note, if you ever notice a Chinese restaurant changing its name once every several months, but yet you notice the same staff, owner, and taste/style of cooking, they're also cheating on their taxes. unfortunately, quite a few Chinese restaurants do it. I'm actually quite disappointed in those owners, but am not surprised. Take it as how you want it, but its one of many many reasons I consider myself Canadian more than anything :).

molala
Jul 20th, 2008, 08:55 PM
I don't mean this to come across racist (even if it does) but it should be noted I am Chinese (though born and raised in Canada). Chinese restaurants that don't give you your receipt are the ones that are probably cheating on their tax returns. They probably don't want you to have it, in case you're someone who believes in playing by the book on everything (so if you noticed something amiss on the receipt, you'd report them to the proper authorities)

On a side note, if you ever notice a Chinese restaurant changing its name once every several months, but yet you notice the same staff, owner, and taste/style of cooking, they're also cheating on their taxes. unfortunately, quite a few Chinese restaurants do it. I'm actually quite disappointed in those owners, but am not surprised. Take it as how you want it, but its one of many many reasons I consider myself Canadian more than anything :).

+1...all the chinese resturants i worked for during high school years all cheated on the tax.....

report them? then like you said in the other part of your post..they'll just change the name of the owner and company and Revenue Canada doesn't do tax check on an out-of-business company..

nfnx
Jul 20th, 2008, 09:05 PM
shame on those who are going against the OP for being cheap to escalate over 3.00.

if you truly think that then you've missed the entire point of the threadd

speeeeee
Jul 21st, 2008, 01:16 PM
yep, still full as ever last weekend when I drove by.

Its not going out of business anytime soon as long as Sushi on 7 down the street is small as hell.

Its always full and im sure it makes TONES of cash! I actually like it...good size rolls filled with meat..opposed to many places are serving basically just rice..service is hit and miss...

If i want quality and great service I only go to MINI sushi in north richmond hill.. best ive had

numnum
Aug 6th, 2008, 10:31 AM
For those that don't know, your Business Number is your GST number. They add RT 0001 to the end, but the numbers are the same.

Actually, although the Business # and the GST # are the same, the difference is entirely on the "RP0001" or the "RT0001" because while every business needs to be registered (have an RP0001) unless you make over $30,000.00 in 1 year you do not need to be registered for a GST # (RT0001).

In addition, it is illegal to charge GST on any transaction if no GST # is written on the receipt, which is probably why the owner did not want you to keep the receipt as she was probably charging you GST but since it doesn't seem as though she has a registered GST #, she's most likely not remitting that amount to the government - which is tax fraud.

lcschung
Aug 6th, 2008, 11:00 AM
Introducing iHateBadService.ca (http://iHateBadService.ca) on iPhone.

Thanks to the iPhone's superb web browsing capability, now you can complain about bad service anytime, anywhere.

CSAgent
Aug 6th, 2008, 04:03 PM
Can this thread ever die please??? The incident happened in late 2007! Let it go already!

jjjjjj
Aug 6th, 2008, 04:50 PM
:| I only went there once early this year, compare to other all-you-can-eat restaurants. Yang is a disappointment. Services is below average. Since a lot of this all-you-can-eat restaurants using the same tactics, your orders start missing after the first round. But Yang is abusing this rule-of-thumbs, they actually start missing your orders in first round. I won't be a return customers.

Good thing is you keep cool.

Bad thing is a your group can't even afford extra $3.

I am not saying they are right to charge tips on top of the taxes.
Unless you decide not to go dinning at all-you-can-eat Japanese/Chinese restaurants, most of them are charging their tips the same way. This is a well-known practice. All I am saying is, why would you want to argue at the first place and making so much trouble by payment type, receipt.....etc to ruin the birthday dinner. Can't blame people to call you cheap since none of you keep extra money in your wallet before going out for dinner.

I am not in the restaurant business, but I know waiter/waitress/chef depends on tips for living. I tip at least 10 to 15% on the gross total (after taxes) depends on services provided. Mandatory charge tips policy implemented to against those people who don't tips 10 - 15% or using all sort of excuse such as didn't have enough cash in the wallet.

Tipping before taxes or after taxes are two different group of people, I think you know which group of people will get better services from waiter/waitress. Very simple. Just for you information, they will call you "cheap" anyway, even you tip at least 10% just because you tipping before taxes.

Please don't criticize my English writing, I am not trying to write an essay which being marked here.

Thanks

mmmken
Aug 21st, 2008, 01:17 AM
:| I only went there once early this year, compare to other all-you-can-eat restaurants. Yang is a disappointment. Services is below average. Since a lot of this all-you-can-eat restaurants using the same tactics, your orders start missing after the first round. But Yang is abusing this rule-of-thumbs, they actually start missing your orders in first round. I won't be a return customers.

Good thing is you keep cool.

Bad thing is a your group can't even afford extra $3.

I am not saying they are right to charge tips on top of the taxes.
Unless you decide not to go dinning at all-you-can-eat Japanese/Chinese restaurants, most of them are charging their tips the same way. This is a well-known practice. All I am saying is, why would you want to argue at the first place and making so much trouble by payment type, receipt.....etc to ruin the birthday dinner. Can't blame people to call you cheap since none of you keep extra money in your wallet before going out for dinner.

Again, please read. It has nothing to do with being cheap, nor was there any argument. Having extra money in my wallet bares no relevance whatsoever.

I am not in the restaurant business, but I know waiter/waitress/chef depends on tips for living. I tip at least 10 to 15% on the gross total (after taxes) depends on services provided. Mandatory charge tips policy implemented to against those people who don't tips 10 - 15% or using all sort of excuse such as didn't have enough cash in the wallet.

Thanks for the life lessons, but please don't give me lectures on how to tip properly, because I probably tip much more than you do if I get proper service. You're very right though, waiters/waitresses all depend on tips - and I do take this into consideration. I've tipped as much as 100 dollars on a 20 dollar meal once because the waitstaff were awesome - no relevance, but I'm definitely not cheap.

Tipping before taxes or after taxes are two different group of people, I think you know which group of people will get better services from waiter/waitress. Very simple. Just for you information, they will call you "cheap" anyway, even you tip at least 10% just because you tipping before taxes.

Please don't criticize my English writing, I am not trying to write an essay which being marked here.

Thanks

What comes first; the bill or the service? Whether I tip or not should have no baring to the level of service I should receive. If the waitstaff choose to prejudge me and put me into one of your conceived "groups" while giving me half baked service - I'm not going to tip a penny. Thus said, how much I'll tip depends entirely on the service provided, and not vice-versa.

I'll apologize in advance for being an ass - but like CSAgent mentioned - this thread should have died a long time ago. People are still arguing about things that have no relevance (such as the above), and still can't read properly.

I don't even know why I even bothered to respond to your lessons in tipping, because that's not even the point of this thread. Are we to expect physical assault for cheaping out on tipping now?

coolspot
Aug 21st, 2008, 12:06 PM
report them? then like you said in the other part of your post..they'll just change the name of the owner and company and Revenue Canada doesn't do tax check on an out-of-business company..

Canada needs serious jail sentences like China :cheesygri They execute people for corruption!

phillr
Aug 21st, 2008, 12:16 PM
If anything, it should be illegal to automatically include tip. It's like a pseudo-restaurant tax.

xla4life
Aug 21st, 2008, 12:18 PM
If anything, it should be illegal to automatically include tip. It's like a pseudo-restaurant tax.

usually they add 10%, which is probably screwing themselves. Most people probably tip more than 10%.

Hot Ice
Aug 21st, 2008, 12:26 PM
Although it's nice to tip the waiter, waitress for service, you got to make sure that they get to keep it.
I know a few restaurants that actually keep the tips (waiters, waitreses, busboys etc ... get nothing, they are told that services are part of their duties). Ofcourse I chose to boycott those restaurants once I know that it happens.

rammingman
Oct 5th, 2008, 08:08 PM
has anyone been to Yang's recently and checked their bill when they get it. Don't want to talk about the food & service ever again on RF as it as been beaten to death. Just want to know if their auto tip is on top of taxes anymore.

P.S. just wondering if the RF post has affected their business or not?

Havo
Oct 6th, 2008, 01:10 AM
Prob not... I still go there. Most AYCE places do auto tip cuz the rate for each person is set... unlike a regular restaurant where food prices very depending on the dish u pick... tips can be higher or lower. For auto tip... they get a flat amount unless u choose to leave more behind.

consumerPI
Oct 9th, 2008, 05:14 AM
Was there recently and although the food was good, the place in general is dirty. One good way to measure a restaurant is to inspect their washrooms. They were filty and did not have paper towels or soap. Carpets were not vacuumed and the wipe down of the table after the last customers was pathetic. Damp cloth that did not clean the grease from the food that was on the table.

Never again - don't care how good the food tasted, they lacked in the other areas of cleanliness which may indicate how much they care about food preparation as well. Not recommended. Go somewhere else where the food is good and the place is clean, like Thee Asian Kitchen.

CSAgent
Oct 9th, 2008, 06:12 PM
I'm amazed this thread is still alive after 1 year.

Let it go people, it's happened - restaurant is still there and busy as ever. Our trashing talking won't close it down.

consumerPI
Oct 10th, 2008, 01:00 AM
I'm not trying to close them down, just reporting my experience for google to pick up.

Let it go people, it's happened - restaurant is still there and busy as ever. Our trashing talking won't close it down.

Magoo
Oct 10th, 2008, 08:40 AM
Are you kidding me? The fuss isn't about the $3.00... it's the principle of the matter; and perhaps none of them did have change on them... you don't know as you weren't there... and that is besides the point.

Tip is NEVER mandatory... paying tip on top of taxes is even more ridiculous.
If the service was at all adequate I'm sure these guys would gladly pay the "mandatory" tip.

I understand your point - but to make this fuss over $3.00 and the fact that a bunch of you (from the size of the bill) didn't have $3.00 but had to go to the back machine is ridiculous - shame on you guys.

tyrrell
Oct 10th, 2008, 02:26 PM
Been there once, found the food very blah
-salmon was warm when it came out
-rolls were rather flavourless
-the "coke" was defintely a no name brand
- service was very quick though

Won't be going back.

californicator
Oct 13th, 2008, 12:48 AM
your story is extremely suspect. the food there is fine and the washrooms are clean. I agree that its complete BS that they charge the tip on top of the taxed total, but even A.J. Maxwell's in New York City charges mandatory a whopping 15% tips on top of the taxed total.

majesus
Oct 13th, 2008, 02:27 AM
Wow, that was a crazy story.

Yikes, over $3 too.

rage2021
Oct 13th, 2008, 11:57 AM
Looooool this is the funniest shiz i ever heard...all over $3? bwahahahahhaa. on a side note..doesnt the occasional restauraunt include the tip on the bills? I never thought anything of it and just paid them accordingly, meh.

Hey RFD,

I just had the worst dining experience at Yang's Kitchen Sushi Bar tonight, which is on the plaza in front of the Volvo dealership in Markham.

It wasn't about the food, but was the management/ownership in question (as well as customer service). Basically, we had a brief and civilized talk with the owner in regards of a mandatory service charge attached to the bill. While we agreed to the mandatory charge (as it was clearly noted in the menu), we didn't agree to the tip being added on top of the taxes. I gave her my reasoning, and she simply said that there was nothing she could do - as it was hardwired into the computer (as they've been doing the same thing for years, without complaints). I asked politely, if she could waive the 3 dollar difference between tip on subtotal, and tip on after taxes - by just not paying the three dollars. She rudely declined.

I realized that there wasn't a point in further arguments, and simply told her that I'd pay the three dollars, but would not be returning again (in a polite manner). She left at this point.

When we were digging up money from everyone.. she came back - looking to argue some more! WOW, so I told you that I was going to pay your stupid three dollars - you're going to argue with me and further piss me off? She repeats the same thing over and over - that this was hardwired in the system, and that I had gone overboard by calling them "cheats". I never had said they cheated their customers, but only said that it was "unethical". I tell her that I had no intentions of resisting the charge anymore and insisted that the argument should end - with us never returning again.

She calls us cheap, and then continues to stand there, waiting for the money. After a bit, I told her that we're still waiting for someone to come back, as they left midway throughout the dinner and didn't leave their money. She informs us that "we're lucky that she hasn't kicked us out of her restaurant, as tables are limited to 1.5 hours seating time, as specified in the menu". I flipped to the menu, and informed her that it was "dining time" that was limited to 1.5 hours - and we weren't dining, but paying the bill. I told her, if you're going to force us out of the restaurant - we'll leave, but we don't have enough money at the moment - and this is all you'll be getting from us. Basically, I told her "either you wait for the money, or take it as it is". A few employees come over to see what's happening, and the owner is talking smack about us (such as "our mothers not properly teaching us", and how "we were troublemakers"). This was all spoken in front of us, so that we could hear everything (deliberately, perhaps?).

So since the other person was taking awhile, I decide to foot the bill with my credit card and get the money from the person later.. They tell me that their machine is down - and that I'll have to run to the bank for money. The owner informs us that only I'm allowed to leave - and the rest will have to stay (because she said we were going to run with the bill unpaid - basically calling us thieves). I do this, and take a charge of $1.50 from the bank.. come back and pay them.

At this point, I proceed to take my receipt - and they told me that we had already received one. I asked them if they could print off another one, and they told me that they were not going to - in the rudest tone of voice. I insisted that I was going to take it, as I needed proof that I paid them. She starts yelling and swearing at me as I proceeded to the door.. and actually told one of her employees to chase after me (who informed me to "watch my back, and just give back the receipt"). I continued to insist that I was going to leave with my receipt simply because they were obligated to give me one after payment. I grabbed my girlfriend and walked out the door.

Doing that, she goes completely insane. She starts screaming off her lungs - and told me if I left - I would be committing theft (of a receipt?), and she would be calling the police. This was probably the only time I raised my voice, to which I responded by yelling back "Go ahead! Call the police, we'll see what they say about everything! Call them, but I'm leaving!".

She runs out the door, and literally jumps on me.. and tries to grab at the receipt from my hands. I proceed to put the receipt in my pocket, and she continues to assault me - by punching me, and continuing to grab the receipt.

I walk away from her, and everyone is pretty much at disbelief at her actions.. I try to leave, but she tells me that I'm not leaving until I give back the receipt. She tells us that "we shouldn't eat outside, if we can't afford to pay for it" - after we paid in full ($250.36)! Because we're being held against our will, I take my phone out, and start dialing 911 - but hung up, as I didn't want to block up the emergency lines and wanted to actually call the non-emergency.

We have more arguments, and she's still yelling her head off.

Police calls back, and I informed them of the situation. Two cops come over, gave the owners a lecture on assault and holding people against their wills and they end up (forcibly) surrendering the receipt to me. Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid - and the potential ruin of an entire restaurant. I simply told the police that I wanted the owners to understand the magnitude of their actions, and that it won't happen again (to other customers).

They never even said sorry!

That said, I will never return - and I'm sure none of the people who were with me today would as well. I'm posting this story here, so that you're aware of the people running that restaurant.

Summary Notes:

Yangs Kitchen Sushi Bar (4261 Highway 7, in Markham)
Charged a mandatory tip on top of taxes, rather than on the subtotal
Heated argument, and owner decided to talk personal smack about us
Smack includes things like "our mothers not teaching us well"
Absolutely rude, when we were being reasonable
Failed to provide us with a receipt after payment
After taking the receipt, owner swears and yells at us
Owner continues to chase us out the door for the receipt and assaults me
Owner holds us against our wills until the receipt is returned in the cold (at night)
I call the police, and everything is sorted
Do not visit this restaurant.

ali123
Oct 19th, 2008, 02:29 AM
Wow nice read and yes shame on ppl who went against the op!

jerjai
Oct 21st, 2008, 09:02 PM
I hate Chinese places that place a mandatory tip, especially one with tip on top of tax. I've been to several AYCE where they do this but can't recall. That's why I try to avoid AYCE.

nsX-
Oct 22nd, 2008, 04:20 AM
Thanks for the life lessons, but please don't give me lectures on how to tip properly, because I probably tip much more than you do if I get proper service. You're very right though, waiters/waitresses all depend on tips - and I do take this into consideration. I've tipped as much as 100 dollars on a 20 dollar meal once because the waitstaff were awesome - no relevance, but I'm definitely not cheap.


I question that "100 dollar on a 20 dollar meal".I have my doubts on that ,only because the fact is unless you have money coming out of your ass at age 20?19?You would not be leaving that type of tip.If you were indeed "balling" like that , I can understand leaving 100 total therefor leaving 80dollar tip makes sense.I have no problem with paying tips on anything really as long as the service is right and food is decent.

I'm not one to cause a scene and have all eyes on me being embarrassed.So I definitely would not have done what you did.On the other hand as people have mentioned the mandatory tip is there for people who are "cheap" on tipping such as young teenagers eating out and have no manners and know absolutely nothing about tipping properly.

wolverine07
Oct 22nd, 2008, 09:57 AM
I have to laugh when I see this thread still pop up now and then. Whether it's the $3 tip, principle of the matter, rude customers, assaulting owners, posters that apparently work for yangs, conspiracy theories...all makes for entertaining reading.

All I have to say is if a restaurant is skimming off the top(ie. tax receipts)as long as they pass the savings onto the customers. Who cares?

The only reason why some of these places can exist and maintain some quality in their product is because they avoid taxes. It's no different going to a car mechanic and saying I'll give you cash if you lower the estimate.

No one is forcing anyone to eat at AYCE places, and from the look of the line ups in some of the places, people obviously don't mind either. Complain about tax evasion but still eating there, an excercise in contradiction.

mietief
Oct 22nd, 2008, 04:21 PM
I have to laugh when I see this thread still pop up now and then. Whether it's the $3 tip, principle of the matter, rude customers, assaulting owners, posters that apparently work for yangs, conspiracy theories...all makes for entertaining reading.

All I have to say is if a restaurant is skimming off the top(ie. tax receipts)as long as they pass the savings onto the customers. Who cares?

The only reason why some of these places can exist and maintain some quality in their product is because they avoid taxes. It's no different going to a car mechanic and saying I'll give you cash if you lower the estimate.

No one is forcing anyone to eat at AYCE places, and from the look of the line ups in some of the places, people obviously don't mind either. Complain about tax evasion but still eating there, an excercise in contradiction.

That has got to be one of the most asinine comments I have ever read on RFD (your previous posts included). You are basically advocating tax fraud. Wolverine are you by any chance affiliated with this restaurant or a restaurant that has similar buisness practices?

lagzor
Oct 22nd, 2008, 06:15 PM
lol this thread isn't going to die anytime soon.

rammingman
Oct 23rd, 2008, 06:34 AM
God help me, I am returning to Yang's for the final time before I move to Mississauga. Have not been back since I read the "police involved" story.

I will be very aware of the bill and the auto tip on top of taxes.

I will stand up and say I enjoyed the sushi there until the story on RF, probally my fav compared to Son7 and the other places.

oyster
Oct 23rd, 2008, 03:17 PM
:rolleyes: $3 Drama Thread.

So for a lousy $3, you managed to make a big fuss at the restaurant and make a bigger virtual fuss. Kudos to "mmmken"

Save the drama, learn to cook and eat at home. Spare the rest from the drama.

evanx
Oct 23rd, 2008, 05:36 PM
The couple of times I have been there, things were fine. No incidents like this.

jjtsl
Oct 24th, 2008, 11:52 AM
I've been to Yang's a few times prior to OP's experience, and have found that while their food is tasty, their servers were rude and always conveniently forget some of your orders. I did not go there until recently and boy was I surprised by the improvements in service! Not sure if OP's incident affected their business such that they cleaned up their act, but Yang's is now back on my list of Jap AYCE restaurants again.

MrBrown
Oct 24th, 2008, 12:08 PM
There is nothing wrong with mandatory tips. You are using their tables/cutleries. You are being SERVED drinks and food. A tip of 11% is actually generous. If you don’t agree with a restaurant’s gratuity fee policy, find another one. I even know restaurants that charges u 10% more (not including tips), if you dine in rather than take out.

OP, thanks for sharing your experience. However, I believe both you, and the restaurant owner overreacted. I don't think this thread is about principles, but more of a disagreement on the tipping policy than "Fraud" or "being cheated".

spazzamatic
Oct 24th, 2008, 12:11 PM
i went there once last year. horrible service. :mad:

spazzamatic
Oct 24th, 2008, 12:17 PM
Police ask if I want to press charges, but I said no - simply that I didn't want a measly three dollars to escalate into criminal charges being laid - and the potential ruin of an entire restaurant.
[/LIST]

i would have press charges.

wolverine07
Oct 24th, 2008, 01:13 PM
There is nothing wrong with mandatory tips. You are using their tables/cutleries. You are being SERVED drinks and food. A tip of 11% is actually generous. If you don’t agree with a restaurant’s gratuity fee policy, find another one. I even know restaurants that charges u 10% more (not including tips), if you dine in rather than take out.

OP, thanks for sharing your experience. However, I believe both you, and the restaurant owner overreacted. I don't think this thread is about principles, but more of a disagreement on the tipping policy than "Fraud" or "being cheated".

I don't know The OP and infact he sounds like a nice guy from his other posts, but I believed from the start this story had 2 sides to it and the truth probably lies somewhere between.

The poster said he does not want to bring any harm to Yang's, which raised my eyebrows, yet I have seen the same review on http://www.restaurantica.com/ just posted recently.

Secondly the OP's history suggests a belief that he is always in the right even against credible sources ie. Police. Another topic he started on RFD forum:

http://www.redflagdeals.com/forums/showthread.php?t=609820

Now saying that Yang's cannot be absolved of any wrong doing here either, we have seen enough reviews here and from other forums that suggest their service practices are not good, infact they are bad, but realistically I have only read one post that has consisted of bodily harm as the OP claims. Bringing to mind a question of how just accurate an account the original post is?

shiner
Oct 24th, 2008, 03:22 PM
now i'm just reading for the first time and I'll just ask one simple question, but i'm sure if listed somewhere in the 27pgs of comments.

How old was this lady that was jumping and punching?

Magoo
Oct 25th, 2008, 02:29 AM
Nothing wrong with mandatory tipping? Tipping is a gratuity commensurate with the service you receive. Paying the bill is mandatory, giving tip is not.

And are you sure they are charging 10% more to dine in... or are they just giving 10% off for taking out? Both are the same but worded differently.

I would have to agree with you about the over reaction; the restaurant lady could also learn how to treat her customers like the paying customers they are. My guess is if this was a gwai lo kicking up a fuss she would not have opened up a can of whoop ass... lol

There is nothing wrong with mandatory tips. You are using their tables/cutleries. You are being SERVED drinks and food. A tip of 11% is actually generous. If you don’t agree with a restaurant’s gratuity fee policy, find another one. I even know restaurants that charges u 10% more (not including tips), if you dine in rather than take out.

OP, thanks for sharing your experience. However, I believe both you, and the restaurant owner overreacted. I don't think this thread is about principles, but more of a disagreement on the tipping policy than "Fraud" or "being cheated".

trilinearmipmap
Oct 25th, 2008, 07:09 AM
Somehow I have gone decades without getting into a confrontation of any sort with restaurant staff or management. I guess I must be lucky. Or maybe just polite.

wolverine07
Oct 25th, 2008, 08:52 AM
I question that "100 dollar on a 20 dollar meal".I have my doubts on that ,only because the fact is unless you have money coming out of your ass at age 20?19?You would not be leaving that type of tip.If you were indeed "balling" like that , I can understand leaving 100 total therefor leaving 80dollar tip makes sense.I have no problem with paying tips on anything really as long as the service is right and food is decent.

I'm not one to cause a scene and have all eyes on me being embarrassed.So I definitely would not have done what you did.On the other hand as people have mentioned the mandatory tip is there for people who are "cheap" on tipping such as young teenagers eating out and have no manners and know absolutely nothing about tipping properly.

Absolutely 100% correct, what 19 yr old tips $100 on a $20 meal? I think the OP has a flair for exergeration.

blazing24
Oct 25th, 2008, 05:38 PM
I don't understand why some people can't understand what the OP is trying to say here. He doesn't care about the THREE dollars, he just made one comment about how they are charging the gratuity fee after tax. However that isn't the main point he's trying to make... The fact that the owner attacked him, verbally abused him and refused to give a receipt is just wrong, and all he is trying to do is advise others of the poor service practiced by this restaurant. Why do idiots keep leaving comments such as "This drama could have been avoided if he paid the three dollars", or "The OP is cheap" etc...?
Good read though...

CSAgent
Oct 26th, 2008, 04:09 AM
Would ya people give it a rest on this thread, this happened well over a year ago... the horse has been beaten down to a micro molecular level.

mcg
Oct 27th, 2008, 01:22 AM
I actually have to thank you guys for bringing this back up, I never knew until now. Wow.

manho
Oct 27th, 2008, 03:33 AM
usually they add 10%, which is probably screwing themselves. Most people probably tip more than 10%.

not at a chinese place.

I don't understand why some people can't understand what the OP is trying to say here. He doesn't care about the THREE dollars, he just made one comment about how they are charging the gratuity fee after tax. However that isn't the main point he's trying to make... The fact that the owner attacked him, verbally abused him and refused to give a receipt is just wrong, and all he is trying to do is advise others of the poor service practiced by this restaurant. Why do idiots keep leaving comments such as "This drama could have been avoided if he paid the three dollars", or "The OP is cheap" etc...?
Good read though...

+1. it was never about the $3.

Rx-87
Oct 27th, 2008, 03:03 PM
wow... threads back from the dead

But yeaaa take the OP's advice. Yang's kitchen is not the best place to be going for sushi. For more various reasons than one.

There are other placers that are cheaper, better and you won't get into a predicament like the OP's

D.NGUYEN
Oct 28th, 2008, 01:48 AM
Would ya people give it a rest on this thread, this happened well over a year ago... the horse has been beaten down to a micro molecular level.

shutup loser! =P:lol:

CSAgent
Oct 28th, 2008, 03:09 AM
shutup loser! =P:lol:

Sleep with one eye open, punkass! :twisted:

Zak
Dec 14th, 2008, 09:03 AM
Typically there will always be missing orders and while you wait for all your first round orders to be served, you will be told your 1 1/2 hours is up. The first time this happened we thought the kitchen messed up. Second time it happened, we knew it was no coincidence.

n00b13
Dec 14th, 2008, 06:59 PM
I highly doubt I would've stuck around after seeing the service charge on the menu…and then probably would've just walked out if the woman yelled at me. That or been the one getting the charges pressed against me, really wouldn't have been able to stand that. Good job keeping your cool. Place sounds like a dive. I never visit a place twice if I can't understand the waiters.

GnailNet
Dec 20th, 2008, 06:40 AM
lol, I am googlin' for yang's kitchen phone-number to make a reservation for tonight, and I just happen to stumble upon this.. And wow, I'd never have expected that an employee of that restaurant would go crazy like that.. I've been there few times already (in a 3-4 months interval), and so far I haven't had a problem with their service or food. Could be because I just pay their tip without questioning anything :|

fillin'
Dec 23rd, 2008, 02:38 PM
food was alright. no complaints there

service was horrible. Half of my first order did not arrive until the 3rd time i asked (during last call). We wanted more tea, but they took our teapot and did not return at all. The manager (based on the way she was dressed) asked us if we would be able to finish the food we ordered, and then still got the order wrong when our food arrived. She also 'offered' us the bill. I know we were there for about an hour and 45 minutes, but it wouldn't have been nearly so long if you guys got our orders right and we didn't sit around waiting for our orders to arrive. Some of the staff was nice and hardworking, but most of the service was very poor.

betheone2
Dec 23rd, 2008, 02:53 PM
i actually have to thank you guys for bringing this back up, i never knew until now. Wow.

+1

tomtomtom
Dec 23rd, 2008, 03:06 PM
Talking about that restaurant, I have had some unpleasant experience. It was my friend's birthday like 3 years ago, we had a crowd of 20 people. The food was ok, came in smaller amount than ordered, and SLOW.

I totally remember the waiter was rushing us to pay the bill in the end, where he literally stood beside the bill, crossed his arms and tapped his feet. Nobody care about him, he pissed off and left.

Next he hauled over an army waiters/waitress to clear our table and teas. Like, WTF? Ironically, half the restaurant is empty:mad: (I would feel bad during busy hours that we hog a table, but it wasn't busy at all)

SirAlain
Jan 15th, 2009, 03:16 PM
So this IS a Chinese restaurant. No wonder. *sigh*

(PS - I am 1/4 Chinese).

Paranoidandroid
Jan 15th, 2009, 03:42 PM
So this IS a Chinese restaurant. No wonder. *sigh*

(PS - I am 1/4 Chinese).
Cool, because being 1/4 Chinese gives you the right to look down on Chinese people!

Yes, many Chinese-owned restaurants offer poor service, but do you realize most (if not all) of GTA's Japanese AYCE restaurants are Chinese-run? This is one of the few AYCE restaurants that have received complaints. To try to rationalize this restaurant's actions by pointing out the ethnicity of the managers is idiotic.

But that's ok, you are 1/4 Chinese. Your comments are justified and any offense taken is automatically voided.

Magoo
Jan 15th, 2009, 04:07 PM
Cool, because being 1/4 Chinese gives you the right to look down on Chinese people!

Yes, many Chinese-owned restaurants offer poor service, but do you realize most (if not all) of GTA's Japanese AYCE restaurants are Chinese-run? This is one of the few AYCE restaurants that have received complaints. To try to rationalize this restaurant's actions by pointing out the ethnicity of the managers is idiotic.

But that's ok, you are 1/4 Chinese. Your comments are justified and any offense taken is automatically voided.


Hahaha... love the logic.

Kestral
Jan 15th, 2009, 05:12 PM
I can tell you why I go there, because I prefer the food to Sushi on 7. But the service @ Sushi on 7 is definitely better.

SirAlain
Jan 15th, 2009, 07:04 PM
Cool, because being 1/4 Chinese gives you the right to look down on Chinese people!

Yes, many Chinese-owned restaurants offer poor service, but do you realize most (if not all) of GTA's Japanese AYCE restaurants are Chinese-run? This is one of the few AYCE restaurants that have received complaints. To try to rationalize this restaurant's actions by pointing out the ethnicity of the managers is idiotic.

But that's ok, you are 1/4 Chinese. Your comments are justified and any offense taken is automatically voided.

You know why the Japanese are different? Because they pick up the slack and do things RIGHT. You damn well know what I mean.

Oh, I'm also 1/4 African, from a 3rd world country and an immigrant. So, thank you - YES! My comments are justified and any offense taken is 100% automatically voided.

How's that western guilt working for ya?

rammingman
Feb 9th, 2009, 12:43 AM
Now that I've moved to Mississauga for a few months, I have visited a few places in sauga (maki maki, prince sushi). I will say that the price you pay at Yang's is pretty worth it. the menu at Yang's is HUGE compared to other places and I love the Yang's roll and that steak tenderloin (not beef but steak) appeatizer, the sashmini is good but I like the Salmon Rose and Eel pancake, you dont get those items anywhere else. Also, that thing you order where it comes in a shell with mayo on it, that's GOOD......

Ok, food is good but service scares me silly sometimes, you ask for something and the server acts like you've insulted them or that you are undeserving of extra ginger.....

Police involved. I can see it happening with the general attitude there.

I will go back even after reading this post but man, thats far from Mississuaga!

godshoot
Feb 9th, 2009, 12:11 PM
It is funny how people just pop into this thread without even reading the whole story. I think the OP was brave to stand up for his "principles".

As for the 10% over the taxes, this is what I normally do. But I really doubt that much of the tips goes to the employees. This is very worrying to me.

Anyways kudos to the OP for being so calm and collective about the whole situation.

Yang's Shady Sushi Shack, this should be their new name.

CSAgent
Feb 9th, 2009, 04:16 PM
Will this thread ever die?? This happened more than 2 years ago! Let it go already people!

wolverine07
Feb 9th, 2009, 06:05 PM
It is funny how people just pop into this thread without even reading the whole story. I think the OP was brave to stand up for his "principles".

As for the 10% over the taxes, this is what I normally do. But I really doubt that much of the tips goes to the employees. This is very worrying to me.

Anyways kudos to the OP for being so calm and collective about the whole situation.

Yang's Shady Sushi Shack, this should be their new name.

If you haven't, I think you should read the entire thread. You may find the OP has a flair for the exaggeration. How do I know this? I simply checked into his posting history and secondly I asked myself how many times an owner has attacked a patron without a reason. I have never. His story doesn't make sense. Now I'm not defending Wang's as there are certainly enough bad reviews of their service to warrent criticism but I believe the truth lies somewhere in between this story and the truth, I just love it when people come here and buy one side of the story without doing a little checking.

wolverine07
Feb 9th, 2009, 06:15 PM
Here is another topic that he started. I'm sorry folks but I just don't find him too credible.

http://www.redflagdeals.com/forums/showthread.php?t=609820

Jul 11th, 2008, 05:47 PM #1
mmmken
Sr. Member


Join Date: Oct 21st, 2005
Location: Markham
Posts: 953
Traffic Courts are essentially only there for haggling - and not for justice.

--------------------------------------------------------------------------------

Well, I just had my trial today for my red light ticket (right turn). Needless to say, I only managed to reduce the fine from $150 to $85 and failed my objectives.

Basically, I was downtown - made a stop on the lines at a red (that just changed from yellow) and seeing that the oncoming traffic wasn't moving - I decided to complete my right turn. Finishing the turn - over a minute after, I saw lights and sirens go off behind me, and I immediately stopped on the right. This was 50-75 meters away from the lights. The only turn prohibiting signs at the lights was "No left turns" - but at the time, it was covered up (irrelevant).

Obviously, I should not be in any wrong - provided that there was no immediate danger (no one was close to hitting me), and that I made a complete stop behind the white lines.

So, I decided to defend myself in court.

This is my first ticket, and the JP was completely aware. I'm 19, but would probably consider myself the most knowledgeable (and prepared) in the group of people at trial that day.

Basically, to outline my arguments and what happened:
The date written on my ticket was July 28th, 2007, while the date that the courts recieved my intentions to trial was stamped May 9th, 2007. This should of been a fatal error - and the ticket should be quashed. According to the JP, it was not. If the prosecution is not sure when the ticket was issued, how is that not a fatal error?
No problem, I didn't want to get off on only a technicality.
As the officer testified, there were numerous holes in his story, which are listed below:
BS #1: Officer stated that I did not slow down or stop when the lights were changing, and proceeded to drive at the same speed.
He later described my speed (before the turn) at 30km/h. (During the Cross-Examination, I asked if he knew the speed limit there.. 50km/h.. and asked him what "slowing down" meant. He corrected himself and said that I had indeed slowed down (to 20km/h) this time.
BS #2: Officer stated that I was the sole occupant of the car. I was actually in my car with my girlfriend - as we were in downtown to celebrate our anniversary.
BS #3: Prosecution asked about whether or not there were any traffic control signs in place, to which the Officer specified there were none. There was actually a "no left turns" sign up - so if he didn't catch that, how would he know if it was either green, red, or yellow when I was making the turn?
BS #4: Prosecution said that the intersection was a busy street and asked if there were any pedestrians crossing the street at the time. Officer did not know. If there weren't any, would I be stopped 75 meters after the turn? And if there were, wouldn't I had to stop (to avoid hitting a pedestrian)?

After everything was done, I reiterated all the flaws in their story and said that they had produced a reasonable doubt that the officer was not able to produce a credible story.

The JP sided with them (even after all that). She gave me a "break" of only $85, but my insurance premiums are going to go up - as well as three points. When I asked why it was decided in their favour, they told me that the prosecution only had to prove that I didn't stop on the line. She also specified that it was my word against the officer's - while none of holes I presented have cause any reasonable doubt. As well, the officer is well known - and always shows up at the courts - in which his credibility is high.

So, if the officer is either lying out of his ass, or does not remember the event - aren't his statements doubtful? I can understand one or two honest mistakes, but four? I don't understand why the JP sided with them.

During the whole time, the prosecutor was laughing at me the whole time and tried to intimidate me into settling for a lower charge or whatever.. just because I'm young, first time at court, and representing myself. It felt like trying to buy something from pacific mall or something.. she kept trying to give me a lower fine.. The JP was nice and all, but I haggled with her when I was convicted. I didn't feel that justice was being handled properly in the courts today.. I didn't feel like they cared whether I was actually driving safe or anything.. I felt like I was trying to buy something and was trying to get a lower price.. it felt like a flea market. =\

Is it possible for me to arrange an appeal? Are there valid grounds for an appeal in my case? Would alerting local media be suggested? I feel absolutely wronged here and betrayed by my government. It seemed like all they cared about.. was that I gave them some money (which is probably true).

What recourse do I have?
--------------------------------------------------------------------------------
Last edited by mmmken; Jul 11th, 2008 at 06:16 PM.

kleptodathief
Feb 10th, 2009, 05:45 AM
dam old story lol...i just notice the 2007 lol...was gonna say 'wuz she hot'? :cheesygri

rammingman
Feb 10th, 2009, 05:22 PM
It is funny how people just pop into this thread without even reading the whole story. I think the OP was brave to stand up for his "principles".

As for the 10% over the taxes, this is what I normally do. But I really doubt that much of the tips goes to the employees. This is very worrying to me.

Anyways kudos to the OP for being so calm and collective about the whole situation.

Yang's Shady Sushi Shack, this should be their new name.

I did not just jump into this thread, I've read it many times before, still seems out of the world to me but hey, it could be true, but to have 40,000+ people read this and Yang's is still packed every night, it must mean one thing, like I said the Food is pretty good there, sooooo no I did not just jump in

Solidus Snake
Feb 14th, 2009, 06:03 PM
Will this thread ever die?? This happened more than 2 years ago! Let it go already people!

No.
Never forgive.
Never forget.

pricklypear
Feb 17th, 2009, 04:34 PM
29 pages of replies for a restaurant we shouldn't go to. look at the publicity they're getting. let's start talking about restaurants we SHOULD go to now. i recommend hockey sushi on bathurst and centre. any thoughts?

nsX-
Feb 17th, 2009, 08:43 PM
now now , lets not forget his exaggeration on him tipping 100 dollars for a 20 dollar meal.

wolverine07
Feb 17th, 2009, 09:27 PM
now now , lets not forget his exaggeration on him tipping 100 dollars for a 20 dollar meal.

<chuckle>That was the one that blew his credibilty with me, not that he needed to say much more.

If anyone wants to read more on our little buddy, read this entertaining exchange between jackwest and MMMKEN here on this thread. Better entertainment than the Leafs game...

http://www.redflagdeals.com/forums/showthread.php?t=693017&page=3

wolverine07
Mar 21st, 2009, 05:28 PM
Finally we made it up to Yang’s Sushi today for lunch, after the negative reviews on Yang’s we decided it was time for us to make our own judgments on the place. We were well aware of the comments not only on redflags but other food forums regarding rude owner’s, rude staff so I was pleasantly surprised when me and my GF walked through the door and we were greeted by a smiling lady behind the cash register at the door, she asked us 2? I said yeah 2 please…though the restaurant was busy we didn’t have to wait long as the waitress showed us to a table. My first impressions of the atmosphere was it was nice, more appealing than say to Maison du Japon or Sushi on 7 for instance.

Service was quick and efficient, we got everything we ordered, and whenever we finished something someone came by to clear it. We didn’t experience any attitude from any of the service staff as mentioned by others. I did notice when we didn’t have any food on our table but were waiting for food we had already ordered someone came by to ask us if we wanted to order…almost too efficient, atleast we didn’t have to go looking for a waiter/waitress when we wanted food.

The Best and most pleasantly surprising part of the meal was the food and in particular the quality of sushi, it’s the best we have had yet in any AYCE place. We could see the 5 sushi chefs from my table which can attest the sushi was freshly made. There is a noticeable more fish per rice ratio here than at other places. For the $13.99 lunch price it was well worth it.

In conclusion, we went there today with a slight bit of intrepidation. The adage of seeing before believing is sometimes more prudent, I’m not sure why there are so many negative reviews of Yang’s but I can honestly say we had excellent food today, good & efficient service and a pleasant dining experience.

rammingman
Mar 22nd, 2009, 11:42 AM
Finally we made it up to Yang’s Sushi today for lunch, after the negative reviews on Yang’s we decided it was time for us to make our own judgments on the place. We were well aware of the comments not only on redflags but other food forums regarding rude owner’s, rude staff so I was pleasantly surprised when me and my GF walked through the door and we were greeted by a smiling lady behind the cash register at the door, she asked us 2? I said yeah 2 please…though the restaurant was busy we didn’t have to wait long as the waitress showed us to a table. My first impressions of the atmosphere was it was nice, more appealing than say to Maison du Japon or Sushi on 7 for instance.

Service was quick and efficient, we got everything we ordered, and whenever we finished something someone came by to clear it. We didn’t experience any attitude from any of the service staff as mentioned by others. I did notice when we didn’t have any food on our table but were waiting for food we had already ordered someone came by to ask us if we wanted to order…almost too efficient, atleast we didn’t have to go looking for a waiter/waitress when we wanted food.

The Best and most pleasantly surprising part of the meal was the food and in particular the quality of sushi, it’s the best we have had yet in any AYCE place. We could see the 5 sushi chefs from my table which can attest the sushi was freshly made. There is a noticeable more fish per rice ratio here than at other places. For the $13.99 lunch price it was well worth it.

In conclusion, we went there today with a slight bit of intrepidation. The adage of seeing before believing is sometimes more prudent, I’m not sure why there are so many negative reviews of Yang’s but I can honestly say we had excellent food today, good & efficient service and a pleasant dining experience.

Now the last few times I've gone to Yangs, service was as describle above.
They do have good fish, the sashmini and the ratios are good.

BUT did they miss any items? I know for a fact I wanted the sushi pizza and I kept asking about it and it never came.

Still the food was good. They got some young kids serving the food I think, some of those boys look like 17 years old!!!!!

wolverine07
Mar 22nd, 2009, 12:07 PM
Now the last few times I've gone to Yangs, service was as describle above.
They do have good fish, the sashmini and the ratios are good.

BUT did they miss any items? I know for a fact I wanted the sushi pizza and I kept asking about it and it never came.

Still the food was good. They got some young kids serving the food I think, some of those boys look like 17 years old!!!!!

I was really surprised they didn't miss any items, most AYCE's miss an order now and then with the exception of Maison Du Japon but we only had to ask once. The next we go there I hope it will be as good as yesterday, we really enjoyed the food, the mandatory 10% service charge was alright with us also, we would have probably tipped more had they not put that in the menu. :razz:

Canada_7
Mar 22nd, 2009, 01:00 PM
I've gone to this place once, think it was last year. Their food was alright, and was tasty, but the service wasn't great. Many times waitresses just ignored the table I was at, or kept forgetting stuff. I haven't got the chance to go try the place again though.

mcg
Mar 22nd, 2009, 05:08 PM
I have to vouch for Maison du Japon, they are good and tasty!

Except once when there were like 2-3 small fruit flies in our salad thingy. Didn't care though :D

mooshu000
Apr 13th, 2009, 05:58 PM
Went to yangs kitchen Friday April 10th 2009.

Restraunt looks like crowded, but we got seated within about 10 minz.

We sat down at about 8:45pm and started ordering our food. Took us 15 minz before we even got our tea or even a waitress coming by to our corner table they seated us in. Finally a waitress comes.

Knowning that they sometimes miss food orders, i've wrote all the things we ordered down and crossed off whatever came out.

I ordered 15 items on the menu and it took them 10-15 minits each to come out.
We were all starving because each time it came out it was only 6-12 peices of sushi for the 8 of us.

I called our waitress to check why it's taking so long to come out and she said it's kind of busy and there short on waitresses. Understandable..but by now it's already 9:50pm

We wait some more and the food doesn't even seem to be coming out anymore, i called the waitress agian and she suggested we put orders in again because it seems at the back there are no more orders.
(kitchen maybe lost our order?)
i tried to order:
Spicy salmon crispy roll , but they said they ran out of salmon,
I tried to order softshell crab roll, and they were also out.

So now we couldn't even order salmon sashmi
or anything that has to do with salmon.
One of the guys in our group was looking forward to the salmon rolls
and didn't even get to eat anything. so he was pissed.

She also said this was going to be the last call for food cause the kitchen closes at 10pm, We hardly even ate anything by now and we were all pissed. i wrote down another 15 items to order and off it goes.
4 of the 15 orders only came. by this time it was 11pm, and we were STILL hungry. !!!

I had a little chat with our waitress and she told me that
"Management is so bad that she doesn't want to work anymore, a few other waitress has also quit the day before, and is short on servers."

She almost seems like she wants to cry because of all the pressure other customers were giving her because they ALSO didn't get food.
I feel sorry for this waitress that has to take in all this negativeity all day from customers even though it's not her fault, it's management.

Some chefs took the day off so they were short on chefs.
I asked for the manger but she said the manger was in china and wasn't in.


Looks like this place is not doing anything to keep customers happy.
as long as you eat there and give money, thats all they care.
Prices has also been jacked up to $23.99 weekend prices and 20.99 for weekday prices.

We still had to pay even though we hardly ate.
If you want to be hungry and have money to burn and crappy service and management, this is the place to be.
AVOID THIS PLACE AT ALL COST

originalnutta
Apr 13th, 2009, 06:04 PM
Went to yangs kitchen Friday April 10th 2009.

Restraunt looks like crowded, but we got seated within about 10 minz.

We sat down at about 8:45pm and started ordering our food. Took us 15 minz before we even got our tea or even a waitress coming by to our corner table they seated us in. Finally a waitress comes.

Knowning that they sometimes miss food orders, i've wrote all the things we ordered down and crossed off whatever came out.

I ordered 15 items on the menu and it took them 10-15 minits each to come out.
We were all starving because each time it came out it was only 6-12 peices of sushi for the 8 of us.

I called our waitress to check why it's taking so long to come out and she said it's kind of busy and there short on waitresses. Understandable..but by now it's already 9:50pm

We wait some more and the food doesn't even seem to be coming out anymore, i called the waitress agian and she suggested we put orders in again because it seems at the back there are no more orders.
(kitchen maybe lost our order?)
i tried to order:
Spicy salmon crispy roll , but they said they ran out of salmon,
I tried to order softshell crab roll, and they were also out.

So now we couldn't even order salmon sashmi
or anything that has to do with salmon.
One of the guys in our group was looking forward to the salmon rolls
and didn't even get to eat anything. so he was pissed.

She also said this was going to be the last call for food cause the kitchen closes at 10pm, We hardly even ate anything by now and we were all pissed. i wrote down another 15 items to order and off it goes.
4 of the 15 orders only came. by this time it was 11pm, and we were STILL hungry. !!!

I had a little chat with our waitress and she told me that
"Management is so bad that she doesn't want to work anymore, a few other waitress has also quit the day before, and is short on servers."

She almost seems like she wants to cry because of all the pressure other customers were giving her because they ALSO didn't get food.
I feel sorry for this waitress that has to take in all this negativeity all day from customers even though it's not her fault, it's management.

Some chefs took the day off so they were short on chefs.
I asked for the manger but she said the manger was in china and wasn't in.


Looks like this place is not doing anything to keep customers happy.
as long as you eat there and give money, thats all they care.
Prices has also been jacked up to $23.99 weekend prices and 20.99 for weekday prices.

We still had to pay even though we hardly ate.
If you want to be hungry and have money to burn and crappy service and management, this is the place to be.
AVOID THIS PLACE AT ALL COST
im not sure why you went here. to dispute the op's claim?

mooshu000
Apr 13th, 2009, 07:31 PM
Because usually we get what we want and hasn't affected us negatively YET.
But this time will be our last time there you can be sure of that.

originalnutta
Apr 13th, 2009, 07:45 PM
Because usually we get what we want and hasn't affected us negatively YET.
But this time will be our last time there you can be sure of that.

Im glad you found out the reasons as to why service sucks.

Most people could just write it off to the waitresses being slow or the kitchen being slow. But it seems management just doesn't care.

wolverine07
Apr 13th, 2009, 08:26 PM
Went to yangs kitchen Friday April 10th 2009.

Restraunt looks like crowded, but we got seated within about 10 minz.

We sat down at about 8:45pm and started ordering our food. Took us 15 minz before we even got our tea or even a waitress coming by to our corner table they seated us in. Finally a waitress comes.

Knowning that they sometimes miss food orders, i've wrote all the things we ordered down and crossed off whatever came out.

I ordered 15 items on the menu and it took them 10-15 minits each to come out.
We were all starving because each time it came out it was only 6-12 peices of sushi for the 8 of us.

I called our waitress to check why it's taking so long to come out and she said it's kind of busy and there short on waitresses. Understandable..but by now it's already 9:50pm

We wait some more and the food doesn't even seem to be coming out anymore, i called the waitress agian and she suggested we put orders in again because it seems at the back there are no more orders.
(kitchen maybe lost our order?)
i tried to order:
Spicy salmon crispy roll , but they said they ran out of salmon,
I tried to order softshell crab roll, and they were also out.

So now we couldn't even order salmon sashmi
or anything that has to do with salmon.
One of the guys in our group was looking forward to the salmon rolls
and didn't even get to eat anything. so he was pissed.

She also said this was going to be the last call for food cause the kitchen closes at 10pm, We hardly even ate anything by now and we were all pissed. i wrote down another 15 items to order and off it goes.
4 of the 15 orders only came. by this time it was 11pm, and we were STILL hungry. !!!

I had a little chat with our waitress and she told me that
"Management is so bad that she doesn't want to work anymore, a few other waitress has also quit the day before, and is short on servers."

She almost seems like she wants to cry because of all the pressure other customers were giving her because they ALSO didn't get food.
I feel sorry for this waitress that has to take in all this negativeity all day from customers even though it's not her fault, it's management.

Some chefs took the day off so they were short on chefs.
I asked for the manger but she said the manger was in china and wasn't in.


Looks like this place is not doing anything to keep customers happy.
as long as you eat there and give money, thats all they care.
Prices has also been jacked up to $23.99 weekend prices and 20.99 for weekday prices.

We still had to pay even though we hardly ate.
If you want to be hungry and have money to burn and crappy service and management, this is the place to be.
AVOID THIS PLACE AT ALL COST

We were also there on Friday for lunch. After what I would term 2 excellent dining experiences (food & service)at Yang's, where there were no problems at all, we didn't get the same dining experience a third time. Part of the problem seemed to stem from the waitress, she was clearly lost and looked really tired. The place was very busy which didn't help, but it obviously was disorganized. Mind you no one was rude to us, I want to stress this. I actually felt sorry for the waitress, she was in the weeds. I'm not sure if the sushi chef's were different but the food wasn't coming out fast. Perhaps they were having an off day. For us personally this is the only time we have ever had problems, when the food did make it to our table, it was good. We'll give yang's another try but hopefully our first 2 experiences were the true impression and not the last.

wolverine07
Apr 13th, 2009, 08:40 PM
im not sure why you went here. to dispute the op's claim?

You can't be serious you actually believe the OP's story, I think mooshu000 is talking about service issues regarding food, not alleged assault on well mannered, clean cut, honest paying customers. :rolleyes: I thought we already have established the fact that the OP has a flair for exaggeration.

originalnutta
Apr 13th, 2009, 08:45 PM
You can't be serious you actually believe the OP's story, I think mooshu000 is talking about service issues regarding food, not alleged assault on well mannered, clean cut, honest paying customers. :rolleyes: I thought we already have established the fact that the OP has a flair for exaggeration.

never said i believe the OP's story.

wolverine07
Apr 13th, 2009, 08:54 PM
never said i believe the OP's story.

My apologies, I shouldn't have assumed.

originalnutta
Apr 13th, 2009, 09:01 PM
My apologies, I shouldn't have assumed.

no worries, it may have come off like i 100% support the OP's claim, but as we now see service is subpar and i wouldn't want to gamble with my food.

-=phelan=-
Apr 13th, 2009, 09:57 PM
well there's many other ayce sushi places in markham...

wolverine07
Apr 14th, 2009, 02:25 PM
Clearly they were not having a good Friday, no pun intended. All restaurants have them though.

consumerPI
Apr 14th, 2009, 04:31 PM
The owner of this place must love the fact that a Google search for his place pulls up this thread as the #2 item with "Avoid Yang's Kitchen Sushi Bar in Markham! Police involved".

And why? Just because they upset one customer that decided to post something on the internet.

The "Police Involved" part is priceless.

nsX-
Apr 14th, 2009, 06:53 PM
^ its not like everything is as it seems though.The op could have approached the situation much better by paying first and then complaining about the issue.Him saying "I wont come here again" type of mentality if you dont change the policy ASAP ,was not helpful at all.If anything it was just amazing that no one else offered to pay up for the other person and grab the money from that person after.OP also bs's about tipping $100 bucks on a 20 dollar meal , where the hell did you eat for 20 bucks alone or with someone if you can even get a decent meal for 2 for 20 and tips 100 on top?Considering the op was 18-19 at the time , I'll make my own assumptions on the situation and call shenanigans.

CSAgent
Apr 14th, 2009, 11:47 PM
wow will this thread ever die? lol Originally posted in October of 2007!

I drive by Yang's all the time on weekends and it's still packed as ever... =P

wolverine07
Apr 15th, 2009, 11:36 AM
^ its not like everything is as it seems though.The op could have approached the situation much better by paying first and then complaining about the issue.Him saying "I wont come here again" type of mentality if you dont change the policy ASAP ,was not helpful at all.If anything it was just amazing that no one else offered to pay up for the other person and grab the money from that person after.OP also bs's about tipping $100 bucks on a 20 dollar meal , where the hell did you eat for 20 bucks alone or with someone if you can even get a decent meal for 2 for 20 and tips 100 on top?Considering the op was 18-19 at the time , I'll make my own assumptions on the situation and call shenanigans.

+1, I posted a couple of links where he spins great yearns in the shopping forum. Maybe it's youth but that tipping $100 comment on a $20 meal when you are 18-19 revealed it all. Unless you are selling drugs, or doing something illegal I don't know of any normal 18-19 year olds that would have money coming out of their arses like that, hopefully with age he matures. I know I did some dumb things when I was younger.

wszeto28
Apr 21st, 2009, 09:14 AM
Went there this past weekend and we had the 10% off coupon from the Chinese newspaper.

First, they gave us our bill w/o asking as it was a few minutes after last call (understandable)

So we handed them our coupon and they took the bill back to make changes. The bill was for 3 people and originally tip was calculated as $4.60'ish..after the coupon it was supposed to be $4.20'ish but it remained at $4.60. We were going to pay it as 40 cents did not make a big difference but we called over the lady to point out the mistake. First off, she did not understand English and gave us dirty looks during the whole conversation. She kept blaming the problem on the computer and so I said we're not going to pay for it. We then called over the lady, who I believe owns the place, told her the situation, and suddenly we were receiving dirty looks from two asian ladies who did not speak english. After about 5 minutes of arguing, I told her we're not paying the 40 cents and the owner said okay and walked off.

We paid the bill and as we were just about to leave, the owner walked by our table and checked to see if the bill was paid thinking we would just run off or something.

wolverine07
Apr 21st, 2009, 11:29 AM
Went there this past weekend and we had the 10% off coupon from the Chinese newspaper.

First, they gave us our bill w/o asking as it was a few minutes after last call (understandable)

So we handed them our coupon and they took the bill back to make changes. The bill was for 3 people and originally tip was calculated as $4.60'ish..after the coupon it was supposed to be $4.20'ish but it remained at $4.60. We were going to pay it as 40 cents did not make a big difference but we called over the lady to point out the mistake. First off, she did not understand English and gave us dirty looks during the whole conversation. She kept blaming the problem on the computer and so I said we're not going to pay for it. We then called over the lady, who I believe owns the place, told her the situation, and suddenly we were receiving dirty looks from two asian ladies who did not speak english. After about 5 minutes of arguing, I told her we're not paying the 40 cents and the owner said okay and walked off.

We paid the bill and as we were just about to leave, the owner walked by our table and checked to see if the bill was paid thinking we would just run off or something.

I could see this happening, chinese owned restaurants are notorious for picking up the money fast to make sure there is no dine and dash, I wouldn't say it is exclusive to Yang's. I think this thread is so distorted now, due to outlandishness of the of the OP's first post, that any questionable service is just magnified...if anything I would have just paid the .40 if I enjoyed the meal, if I didn't enjoy the meal I would have asked them to adjust the bill to the coupon. Producing a coupon and then asking to adjust the bill is good on principle but for perception's sake(looking cheap) I wouldn't have bothered, if I really enjoyed the food and service.

wszeto28
Apr 21st, 2009, 11:34 AM
I could see this happening, chinese owned restaurants are notorious for picking up the money fast to make sure there is no dine and dash, I wouldn't say it is exclusive to Yang's. I think this thread is so distorted now, due to outlandishness of the of the OP's first post, that any questionable service is just magnified...if anything I would have just paid the .40 if I enjoyed the meal, if I didn't enjoy the meal I would have asked them to adjust the bill to the coupon. Producing a coupon and then asking to adjust the bill is good on principle but for perception's sake(looking cheap) I wouldn't have bothered, if I really enjoyed the food and service.
I totally agree about the looking cheap thing. I originally wanted to just let it go because realistically speaking, 40 cents is nothing. However, I only decided to persue it further because of the unwillingness of the people there to admit to their mistakes. I was constantly told "the computer does this..not our fault" or something to that effect. So, after a while, it became a matter of principle as opposed to the 40 cents.

I have nothing against Yang's though. Contrary to what many people have said about the food in the forums, I actually do enjoy their food and will most likely 100% go back in the future.

wolverine07
Apr 21st, 2009, 11:44 AM
I totally agree about the looking cheap thing. I originally wanted to just let it go because realistically speaking, 40 cents is nothing. However, I only decided to persue it further because of the unwillingness of the people there to admit to their mistakes. I was constantly told "the computer does this..not our fault" or something to that effect. So, after a while, it became a matter of principle as opposed to the 40 cents.

I have nothing against Yang's though. Contrary to what many people have said about the food in the forums, I actually do enjoy their food and will most likely 100% go back in the future.

Yes, having worked in Hospitality you make a good point, really it is just laziness having compted many bills in my time and then re-entering them. It doesn't take much time to do, when the restaurant is busy it is perhaps more of a pain more than anything. The cashout later will have to be adjusted and that perhaps more than anything is the reason they were reluctant, I don't know. I agree with you about the food at Yang's, last week we tried a new sushi place and while it was okay, we really missed the quality and selection at Yang's. I'm pretty sure we will be going back this upcoming weekend.

ShadowVlican
Apr 21st, 2009, 12:09 PM
The owner of this place must love the fact that a Google search for his place pulls up this thread as the #2 item with "Avoid Yang's Kitchen Sushi Bar in Markham! Police involved".

And why? Just because they upset one customer that decided to post something on the internet.

The "Police Involved" part is priceless.
lucky for them that not ALL their upset customers posts threads like this eh? :lol:

Jaytee
Apr 21st, 2009, 02:06 PM
wow will this thread ever die? lol Originally posted in October of 2007!

I drive by Yang's all the time on weekends and it's still packed as ever... =P

I totally agree. I remember when this thread was initially created. Unbelievable that its still going.

Eyies
Apr 21st, 2009, 04:39 PM
wow will this thread ever die? lol Originally posted in October of 2007!

I drive by Yang's all the time on weekends and it's still packed as ever... =P

+1. Funny I still see this bumped up when I drop by food and drink.. this thread was HUGE when it was created though.

So7 and Hamchi..Hamito..Ha..the place at McCowan&Hwy7 are still my regulars though.

ggs
Apr 21st, 2009, 05:06 PM
+1. Funny I still see this bumped up when I drop by food and drink.. this thread was HUGE when it was created though.

So7 and Hamchi..Hamito..Ha..the place at McCowan&Hwy7 are still my regulars though.

Hachitarou

aka best bang for your buck ayce sushi place in markham.

wolverine07
Apr 21st, 2009, 06:06 PM
Hachitarou

aka best bang for your buck ayce sushi place in markham.

One place I have yet to try, is it really that good? I checked around it seems like the reviews are not that good.

ggs
Apr 22nd, 2009, 08:01 AM
One place I have yet to try, is it really that good? I checked around it seems like the reviews are not that good.

it's the only one i'll go to in markham, reasonably priced and they dont overstuff with rice. a few key menu items keep me going back, no major complaints.

wolverine07
Apr 22nd, 2009, 10:24 AM
it's the only one i'll go to in markham, reasonably priced and they dont overstuff with rice. a few key menu items keep me going back, no major complaints.

Thnx for the referral, I think we will be going to Yang's this weekend, we may try Hachitarou next though.

profguy
Apr 22nd, 2009, 10:45 PM
Went there this past weekend and we had the 10% off coupon from the Chinese newspaper.

First, they gave us our bill w/o asking as it was a few minutes after last call (understandable)

So we handed them our coupon and they took the bill back to make changes. The bill was for 3 people and originally tip was calculated as $4.60'ish..after the coupon it was supposed to be $4.20'ish but it remained at $4.60. We were going to pay it as 40 cents did not make a big difference but we called over the lady to point out the mistake. First off, she did not understand English and gave us dirty looks during the whole conversation. She kept blaming the problem on the computer and so I said we're not going to pay for it. We then called over the lady, who I believe owns the place, told her the situation, and suddenly we were receiving dirty looks from two asian ladies who did not speak english. After about 5 minutes of arguing, I told her we're not paying the 40 cents and the owner said okay and walked off.

We paid the bill and as we were just about to leave, the owner walked by our table and checked to see if the bill was paid thinking we would just run off or something.

This is priceless - arguing over $.40 - wheny you already saved 10% with the discount coupon. Getting into a dispute over $.40 - I would have love to have seen this. True RFDer I guess but not for me. I would be embarrassed to have ben one of the three (or about $.13 each). But you have your principles right?

mmmken
Apr 23rd, 2009, 10:59 AM
<chuckle>That was the one that blew his credibilty with me, not that he needed to say much more.

If anyone wants to read more on our little buddy, read this entertaining exchange between jackwest and MMMKEN here on this thread. Better entertainment than the Leafs game...

http://www.redflagdeals.com/forums/showthread.php?t=693017&page=3

I'm not sure how bringing up any of my threads affects my credibility.

^ its not like everything is as it seems though.The op could have approached the situation much better by paying first and then complaining about the issue.Him saying "I wont come here again" type of mentality if you dont change the policy ASAP ,was not helpful at all.If anything it was just amazing that no one else offered to pay up for the other person and grab the money from that person after.OP also bs's about tipping $100 bucks on a 20 dollar meal , where the hell did you eat for 20 bucks alone or with someone if you can even get a decent meal for 2 for 20 and tips 100 on top?Considering the op was 18-19 at the time , I'll make my own assumptions on the situation and call shenanigans.

Perhaps I could have approached it differently, but no reasonable fellow wouldn expect assault from asking a simple question.

+1, I posted a couple of links where he spins great yearns in the shopping forum. Maybe it's youth but that tipping $100 comment on a $20 meal when you are 18-19 revealed it all. Unless you are selling drugs, or doing something illegal I don't know of any normal 18-19 year olds that would have money coming out of their arses like that, hopefully with age he matures. I know I did some dumb things when I was younger.

It's foolish to assume age has anything to do with my personal wealth or social position. Please do get off your high horse and accept the fact that a younger person is more successful than you are.

I'm not trying to boast here, but you can personally look into my posts and threads more (like how you were doing anyways with your time before) and you'd see how much money I do actually spend. No, I'm not a normal 18-19 year old. I have my own apartment, car, and pay for my tuition - everything straight out with cash. Please get a reality check with yourself.

Perhaps tipping $100 on a $20 meal is absurd, but I had mentioned previously that it wasn't a thing I did everyday. The service was excellent, and I was trying to impress someone. I bought a $1000 phone - several times. I have a Rolex 50th Edition Submariner. I have four monitors. I spent well over 60k a year. I don't need to prove anything to you, but that's how it is. Some people in life are more successful than you, and you need to live with it. I rarely brag like I am now, but you called me out - so here we are. Instead of spending your time on a forum trying to prove a point to a complete random stranger you've never met before, perhaps you should get a well paying job and advance in your career instead? Let this thread sink. I've completely forgotten about it already (and probably wouldn't really care anymore if a friend told me to go), but you haven't?

wszeto28
Apr 23rd, 2009, 12:36 PM
This is priceless - arguing over $.40 - wheny you already saved 10% with the discount coupon. Getting into a dispute over $.40 - I would have love to have seen this. True RFDer I guess but not for me. I would be embarrassed to have ben one of the three (or about $.13 each). But you have your principles right?
As I mentioned, it was not done for the 40 cents. I think we can all agree that 40 cents is practically nothing. It's also quite easy for people to say "oh i would never have done this, especially for 40 cents." However, I don't think you would simply roll over and pay what didn't need to be paid if you were in the same circumstances (ie. given dirty looks, attitude, not admitting fault).

nsX-
Apr 23rd, 2009, 01:55 PM
I'm not sure how bringing up any of my threads affects my credibility.



Perhaps I could have approached it differently, but no reasonable fellow wouldn expect assault from asking a simple question.



It's foolish to assume age has anything to do with my personal wealth or social position. Please do get off your high horse and accept the fact that a younger person is more successful than you are.

I'm not trying to boast here, but you can personally look into my posts and threads more (like how you were doing anyways with your time before) and you'd see how much money I do actually spend. No, I'm not a normal 18-19 year old. I have my own apartment, car, and pay for my tuition - everything straight out with cash. Please get a reality check with yourself.

Perhaps tipping $100 on a $20 meal is absurd, but I had mentioned previously that it wasn't a thing I did everyday. The service was excellent, and I was trying to impress someone. I bought a $1000 phone - several times. I have a Rolex 50th Edition Submariner. I have four monitors. I spent well over 60k a year. I don't need to prove anything to you, but that's how it is. Some people in life are more successful than you, and you need to live with it. I rarely brag like I am now, but you called me out - so here we are. Instead of spending your time on a forum trying to prove a point to a complete random stranger you've never met before, perhaps you should get a well paying job and advance in your career instead? Let this thread sink. I've completely forgotten about it already (and probably wouldn't really care anymore if a friend told me to go), but you haven't?

only thing I have questioning that is , at the time I believe you were working at futureshop?true?.So meh~

mcg
Apr 23rd, 2009, 02:42 PM
Wow I wish I had my own apartment and all that stuff... and you're a year younger than me too! Hard to believe, but impressive if true.

I'll live with my bike, single monitor, $30 watch, and family car for now :lol:

wolverine07
Apr 23rd, 2009, 04:51 PM
I'm not sure how bringing up any of my threads affects my credibility.



Perhaps I could have approached it differently, but no reasonable fellow wouldn expect assault from asking a simple question.



It's foolish to assume age has anything to do with my personal wealth or social position. Please do get off your high horse and accept the fact that a younger person is more successful than you are.

I'm not trying to boast here, but you can personally look into my posts and threads more (like how you were doing anyways with your time before) and you'd see how much money I do actually spend. No, I'm not a normal 18-19 year old. I have my own apartment, car, and pay for my tuition - everything straight out with cash. Please get a reality check with yourself.

Perhaps tipping $100 on a $20 meal is absurd, but I had mentioned previously that it wasn't a thing I did everyday. The service was excellent, and I was trying to impress someone. I bought a $1000 phone - several times. I have a Rolex 50th Edition Submariner. I have four monitors. I spent well over 60k a year. I don't need to prove anything to you, but that's how it is. Some people in life are more successful than you, and you need to live with it. I rarely brag like I am now, but you called me out - so here we are. Instead of spending your time on a forum trying to prove a point to a complete random stranger you've never met before, perhaps you should get a well paying job and advance in your career instead? Let this thread sink. I've completely forgotten about it already (and probably wouldn't really care anymore if a friend told me to go), but you haven't?

I doubt the accuracy in many things you say, most students I know have trouble paying the rent, buying food, and paying for their tuition and books, yet you claim to spend 60K a year, have several $1000 phones, a car which also means you have car insurance(which probably went up with the traffic ticket you got from one of your numerous threads you spin a good yearn on), an apartment, while working most likely part time at Futureshop. You say you don’t like to brag yet you feel so inclined to make a point of tipping $100 on a $20 meal to impress someone. I doubt this happened also, if you were truly sharp you would have spent $100 on the meal and then tipped $20, your stories have multiple holes in them and I highly doubt anyone here takes them seriously anymore. Just like your Yang’s story.

trixR4kids
Apr 23rd, 2009, 05:13 PM
Lol @ mmmken, way to crash the show and tell party.

Realistically, i don't see how a student could afford all those things without financial support from mommy/daddy. Unless u just became CEO

As for yang's kitchen, last time i went was back in nov and it was somewhat ok. The service wasnt too shabby (a lot of waitresses around), but food was kinda limping on standards.

mmmken
Apr 23rd, 2009, 11:20 PM
only thing I have questioning that is , at the time I believe you were working at futureshop?true?.So meh~

.. I still do work there part time. What's your point?

I doubt the accuracy in many things you say, most students I know have trouble paying the rent, buying food, and paying for their tuition and books, yet you claim to spend 60K a year, have several $1000 phones, a car which also means you have car insurance(which probably went up with the traffic ticket you got from one of your numerous threads you spin a good yearn on), an apartment, while working most likely part time at Futureshop. You say you don’t like to brag yet you feel so inclined to make a point of tipping $100 on a $20 meal to impress someone. I doubt this happened also, if you were truly sharp you would have spent $100 on the meal and then tipped $20, your stories have multiple holes in them and I highly doubt anyone here takes them seriously anymore. Just like your Yang’s story.

You keep doubting me as if you have a personal grudge against me or something. Did I ever kick your dog? Did I really need to take photos of everything I owned to prove my position to you? I doubt even that'd be sufficient for you.

I work at Future Shop. I trade stocks in my spare time. What's so hard to digest here? What holes did you poke out? The only "hole" you've pointed out is that you, as an individual, do not believe me. A "hole in a story" is a contradictory point, no? Have I ever contradicted myself?

Lol @ mmmken, way to crash the show and tell party.

Realistically, i don't see how a student could afford all those things without financial support from mommy/daddy. Unless u just became CEO

As for yang's kitchen, last time i went was back in nov and it was somewhat ok. The service wasnt too shabby (a lot of waitresses around), but food was kinda limping on standards.

I make enough to keep me happy and the bills paid off with my commissioned job at Future Shop and the stock market. I'm sorry that I had to list out my life, but wolverine07 called for it.

I actually liked the food at Yang's, and if that never happened - I would still be going there.

windforcexx28
Apr 24th, 2009, 02:20 AM
the food is ok, but seriously, the service is horrible

I go there once in a while with friends, but never if i were to go with family

TechRock
Apr 24th, 2009, 02:32 AM
their food is ok...but service is terrible
it is like getting punch in the face

neltron3030
Apr 24th, 2009, 09:46 AM
People make money in the stock markets? I dunno, I am starting to doubt the original story as well.

wolverine07
Apr 24th, 2009, 10:00 AM
.. I still do work there part time. What's your point?

I work at Future Shop. I trade stocks in my spare time. What's so hard to digest here? What holes did you poke out? The only "hole" you've pointed out is that you, as an individual, do not believe me. A "hole in a story" is a contradictory point, no? Have I ever contradicted myself?



So basically your income comes from P/T work at Future Shop? And you own a car, pay for your car insurance, rent, tuition, books, Rolex, 4 monitors, your several $1000 phones? One wonders how you have money left over to eat out...I'm curious what kind of stocks do you buy? What sectors do you concentrate on? Mutual funds? Do you use a broker? You go to school full time, work P/T one wonders when do you have time to trade in the day? Did you make any money last year? I hope you are doing better than Warren Buffet, you know who he is? The world's greatest investor...Do You know how well he did last year?

mmmken
Apr 24th, 2009, 01:15 PM
People make money in the stock markets? I dunno, I am starting to doubt the original story as well.

Why wouldn't they?

So basically your income comes from P/T work at Future Shop? And you own a car, pay for your car insurance, rent, tuition, books, Rolex, 4 monitors, your several $1000 phones? One wonders how you have money left over to eat out...I'm curious what kind of stocks do you buy? What sectors do you concentrate on? Mutual funds? Do you use a broker? You go to school full time, work P/T one wonders when do you have time to trade in the day? Did you make any money last year? I hope you are doing better than Warren Buffet, you know who he is? The world's greatest investor...Do You know how well he did last year?

I don't have several $1000 phones, but thats how much I buy them for each time. Why wouldn't I know Warren Buffet? What does it matter that he didn't do so well?

Within this year:

BBY: $16 -> $39 (Sold)
BAC: $3.75 -> $9.35
CTIC: $0.06 -> $0.82 (Sold)
CTIC: $0.44 -> $0.36
MGM: $2.63 -> $6.20
LVS: $2.65 -> $7.40
FNM: $0.33 -> $1.01 (Sold; December)

You can do the math. I don't play with much money, but it does add up. ;)

mmmken
Apr 24th, 2009, 01:19 PM
So basically your income comes from P/T work at Future Shop? And you own a car, pay for your car insurance, rent, tuition, books, Rolex, 4 monitors, your several $1000 phones? One wonders how you have money left over to eat out...I'm curious what kind of stocks do you buy? What sectors do you concentrate on? Mutual funds? Do you use a broker? You go to school full time, work P/T one wonders when do you have time to trade in the day? Did you make any money last year? I hope you are doing better than Warren Buffet, you know who he is? The world's greatest investor...Do You know how well he did last year?

I forgot to point this out. Since when did I pay rent? I collect rent. ;)

wolverine07
Apr 24th, 2009, 02:51 PM
I forgot to point this out. Since when did I pay rent? I collect rent. ;)

Interesting how you are now an 18-19 yr old student homeowner (rent collector) to go along with your other numerous accomplishments, one that includes the world’s best investor since you have done much better than Warren Buffet who just happened to lose billions of dollars last year, anyone who knows anything about investing and I know, knows you plucked those numbers from google and portrayed a 148% profit. Is it possible a very remote yes, is it likely absolutely no. Have you heard of the term ‘credit’ crisis? Do you know average Portfolios are down over 50%... I’ll let the forum decide if you are telling the truth. I for one don’t believe you, since I first read your story I thought there were 2 sides to it, now I am sure there is only 1 side. And that side is the one you made up.

This is what I believed happen when you started the post, you and your young friends were probably a noisy bunch, having eaten, you guys tried to skip out paying the bill that night or atleast not the entire bill. You were probably confronted and you sought out a story to get even. This makes the most logic. I’ve been to Yang’s 3 times and I cannot see the owner or any owner physically restraining a customer for anything other than the reason of dine and dash. Police may have been involved but luckily for you and your friends Yang’s decided not to press charges when you promised to go to the bank to pay up. Despite your attempts to damage Yang’s, it is still busy every weekend and shows no signs of slowing. So a whole lot of people like this place? The tip %, tax argument you introduced was just to cloud the issues. Really the only question was why or if did the owners try to restrain you, it’s obvious to me, you guys were going to bail.

You also seem to have a problem with authority. Do you remember the thread where you said police made up evidence to convict you on a traffic ticket violation? http://www.redflagdeals.com/forums/s...d.php?t=609820
Well reading your stories and your supposed wealth and successes, I would put my money on the Police and Yang’s side of it rather than the shuckster's version.

wolverine07
Apr 24th, 2009, 03:02 PM
I posted the wrong link so here is that other post by MMMKEN. I warn everyone it's long but it's revealing.

Traffic Courts are essentially only there for haggling - and not for justice.

--------------------------------------------------------------------------------

Well, I just had my trial today for my red light ticket (right turn). Needless to say, I only managed to reduce the fine from $150 to $85 and failed my objectives.

Basically, I was downtown - made a stop on the lines at a red (that just changed from yellow) and seeing that the oncoming traffic wasn't moving - I decided to complete my right turn. Finishing the turn - over a minute after, I saw lights and sirens go off behind me, and I immediately stopped on the right. This was 50-75 meters away from the lights. The only turn prohibiting signs at the lights was "No left turns" - but at the time, it was covered up (irrelevant).

Obviously, I should not be in any wrong - provided that there was no immediate danger (no one was close to hitting me), and that I made a complete stop behind the white lines.

So, I decided to defend myself in court.

This is my first ticket, and the JP was completely aware. I'm 19, but would probably consider myself the most knowledgeable (and prepared) in the group of people at trial that day.

Basically, to outline my arguments and what happened:
The date written on my ticket was July 28th, 2007, while the date that the courts recieved my intentions to trial was stamped May 9th, 2007. This should of been a fatal error - and the ticket should be quashed. According to the JP, it was not. If the prosecution is not sure when the ticket was issued, how is that not a fatal error?
No problem, I didn't want to get off on only a technicality.
As the officer testified, there were numerous holes in his story, which are listed below:
BS #1: Officer stated that I did not slow down or stop when the lights were changing, and proceeded to drive at the same speed.
He later described my speed (before the turn) at 30km/h. (During the Cross-Examination, I asked if he knew the speed limit there.. 50km/h.. and asked him what "slowing down" meant. He corrected himself and said that I had indeed slowed down (to 20km/h) this time.
BS #2: Officer stated that I was the sole occupant of the car. I was actually in my car with my girlfriend - as we were in downtown to celebrate our anniversary.
BS #3: Prosecution asked about whether or not there were any traffic control signs in place, to which the Officer specified there were none. There was actually a "no left turns" sign up - so if he didn't catch that, how would he know if it was either green, red, or yellow when I was making the turn?
BS #4: Prosecution said that the intersection was a busy street and asked if there were any pedestrians crossing the street at the time. Officer did not know. If there weren't any, would I be stopped 75 meters after the turn? And if there were, wouldn't I had to stop (to avoid hitting a pedestrian)?

After everything was done, I reiterated all the flaws in their story and said that they had produced a reasonable doubt that the officer was not able to produce a credible story.

The JP sided with them (even after all that). She gave me a "break" of only $85, but my insurance premiums are going to go up - as well as three points. When I asked why it was decided in their favour, they told me that the prosecution only had to prove that I didn't stop on the line. She also specified that it was my word against the officer's - while none of holes I presented have cause any reasonable doubt. As well, the officer is well known - and always shows up at the courts - in which his credibility is high.

So, if the officer is either lying out of his ass, or does not remember the event - aren't his statements doubtful? I can understand one or two honest mistakes, but four? I don't understand why the JP sided with them.

During the whole time, the prosecutor was laughing at me the whole time and tried to intimidate me into settling for a lower charge or whatever.. just because I'm young, first time at court, and representing myself. It felt like trying to buy something from pacific mall or something.. she kept trying to give me a lower fine.. The JP was nice and all, but I haggled with her when I was convicted. I didn't feel that justice was being handled properly in the courts today.. I didn't feel like they cared whether I was actually driving safe or anything.. I felt like I was trying to buy something and was trying to get a lower price.. it felt like a flea market. =\

Is it possible for me to arrange an appeal? Are there valid grounds for an appeal in my case? Would alerting local media be suggested? I feel absolutely wronged here and betrayed by my government. It seemed like all they cared about.. was that I gave them some money (which is probably true).

What recourse do I have?

--------------------------------------------------------------------------------
Last edited by mmmken; Jul 11th, 2008 at 05:16 PM.
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mmmken
Apr 24th, 2009, 06:08 PM
Interesting how you are now an 18-19 yr old student homeowner (rent collector) to go along with your other numerous accomplishments, one that includes the world’s best investor since you have done much better than Warren Buffet who just happened to lose billions of dollars last year, anyone who knows anything about investing and I know, knows you plucked those numbers from google and portrayed a 148% profit. Is it possible a very remote yes, is it likely absolutely no. Have you heard of the term ‘credit’ crisis? Do you know average Portfolios are down over 50%... I’ll let the forum decide if you are telling the truth. I for one don’t believe you, since I first read your story I thought there were 2 sides to it, now I am sure there is only 1 side. And that side is the one you made up.

This is what I believed happen when you started the post, you and your young friends were probably a noisy bunch, having eaten, you guys tried to skip out paying the bill that night or atleast not the entire bill. You were probably confronted and you sought out a story to get even. This makes the most logic. I’ve been to Yang’s 3 times and I cannot see the owner or any owner physically restraining a customer for anything other than the reason of dine and dash. Police may have been involved but luckily for you and your friends Yang’s decided not to press charges when you promised to go to the bank to pay up. Despite your attempts to damage Yang’s, it is still busy every weekend and shows no signs of slowing. So a whole lot of people like this place? The tip %, tax argument you introduced was just to cloud the issues. Really the only question was why or if did the owners try to restrain you, it’s obvious to me, you guys were going to bail.

You also seem to have a problem with authority. Do you remember the thread where you said police made up evidence to convict you on a traffic ticket violation? http://www.redflagdeals.com/forums/s...d.php?t=609820
Well reading your stories and your supposed wealth and successes, I would put my money on the Police and Yang’s side of it rather than the shuckster's version.

:lol:

If police keep records and notes of every time they answer to 911 dispatches, we can head over and have them read out to you about what happened that night. This can be said for my experience at the courts as well. Fighting in court for something I didn't do isn't a problem with authority.

You ever had the best student in class have a rough period, but you're doing well? I don't see how your Warren Buffet analogy has any relevance in this discussion. The fact that average portfolios are down doesn't instantly mean everyone's portfolio is down. I got into the market when it was all dead, and like how you're supposed to - I made investments when prices were low.

Regardless, way to go - you proved me wrong. Happy? I'm not going to bother arguing with you anymore when all you do is doubt (without any real fact). I can show you photos of everything I own, I can even invite you over to show you what I've got, but what kind of proof did you have - aside from your baseless assumptions? You seem to be really great at looking up my post history, but you aren't pulling up the fact that I did have a good amount of photos posted here of what I owned? Did you see my phone, or my wheels for sale? Did you happen to see my contribution to the "post your desktop" thread?

Honestly, stop trolling against completely random people on the internet. Did you have a job at least?

.. but no. You're right. You're clearly the right one here. Congratulations for winning an argument on the internet. I'm sorry that I kicked your dog, so here's a cookie for you.

http://2.bp.blogspot.com/_53oMB4-fxXM/SVZZdJntnPI/AAAAAAAAAAM/vXEtrdBFtqI/s1600-R/cookie.gif

neltron3030
Apr 24th, 2009, 06:26 PM
The truth typically lies somewhere in the middle.

Just because this 19 year old kid has things, it doesn't mean it is earned. Probably rich parents from HK that he is sucking bone dry and him pawning it off as independence.

Not all people lose when the market suffers, but there are things called statistical anomalies. When the market is down 30-50% yet someone is making 200% returns, that's a 230% difference. C'mon man, you're full of ****. It would be equivalent to you winning the lottery multiple times in the same week.

mmmken
Apr 24th, 2009, 06:30 PM
To sink to your level by bringing back old posts to prove a point, here's some of mine.

Photos:

Desktop (http://www.simplify.ws/personal/room-2.jpg)

Car (http://www.simplify.ws/personal/rotm.jpg)

Phones (http://www.redflagdeals.com/forums/showthread.php?t=209925)

Laptop (http://www.redflagdeals.com/forums/showthread.php?t=437815)

Another Laptop (http://www.redflagdeals.com/forums/showthread.php?t=457848)

Wheels (http://www.redflagdeals.com/forums/showthread.php?t=560962)

List of sold items. (http://www.redflagdeals.com/forums/showthread.php?t=539706)

iPhone (http://www.redflagdeals.com/forums/showthread.php?t=659621)

Wheels (http://www.redflagdeals.com/forums/showthread.php?t=726909)

Phone (http://www.redflagdeals.com/forums/showthread.php?t=675519)

Stocks:

Postings of current holdings before this argument of ours. (http://forums.clubrsx.com/showthread.php?t=633795&page=6)

Postings in regards to BBY stock. (http://www.redflagdeals.com/forums/showpost.php?p=8157342&postcount=76)

Sorry buddy.

mmmken
Apr 24th, 2009, 06:34 PM
Just because this 19 year old kid has things, it doesn't mean it is earned. Probably rich parents from HK that he is sucking bone dry and him pawning it off as independence.

You might be right, but you aren't. I'm not going to contest that claim further, but I do make my own money.

.. but given the parameters of this discussion, it doesn't matter whether or not I make it myself or not. Had my parents paid for my expenses - that would prove that I tipped $100 on a $20 meal even better - no?

congeetime
Apr 24th, 2009, 08:46 PM
Yang's kitchen was good until i discovered better ayce places downtown(ajisai)
The last time i went to yangs kitchen was with my buddies til closing time. They smoke the place with chlorine at the end of the day. so dam nasty, it was worse than going to a public swimming pool. I think thats how they wash their dishes, chlorine plus hot water(it was pretty steamy in there too)

and i think that the op isn't being totally honest about the whole story. not trying to be offensive in any way but i think that this case is similar to the destiny's cockroach case in which they said they "politely" offered to pay and such. What you think is polite might have been viewed as offensive to the manager. I think that maybe the expression on your face or a simple sigh from a friend triggered the owners anger. Even the nicest person will raise their voice during a heated argument. Also the fact that he was 19 might have added into the argument. If you guys were with adults they probably wouldn't have talked smack about you guys or if you guys were dressed up in business attire. Teenagers always project this image of a rebel whose gonna dine and dash for some reason.

p.s
mmmken, nice car minus the spoiler/cf trunk/rims. get dark rims.

originalnutta
Apr 25th, 2009, 01:28 AM
Lock this thread ffs.

wolverine07
Apr 25th, 2009, 11:33 AM
To sink to your level by bringing back old posts to prove a point, here's some of mine.

Photos:

Desktop (http://www.simplify.ws/personal/room-2.jpg)

Car (http://www.simplify.ws/personal/rotm.jpg)

Phones (http://www.redflagdeals.com/forums/showthread.php?t=209925)

Laptop (http://www.redflagdeals.com/forums/showthread.php?t=437815)

Another Laptop (http://www.redflagdeals.com/forums/showthread.php?t=457848)

Wheels (http://www.redflagdeals.com/forums/showthread.php?t=560962)

List of sold items. (http://www.redflagdeals.com/forums/showthread.php?t=539706)

iPhone (http://www.redflagdeals.com/forums/showthread.php?t=659621)

Wheels (http://www.redflagdeals.com/forums/showthread.php?t=726909)

Phone (http://www.redflagdeals.com/forums/showthread.php?t=675519)

Stocks:

Postings of current holdings before this argument of ours. (http://forums.clubrsx.com/showthread.php?t=633795&page=6)

Postings in regards to BBY stock. (http://www.redflagdeals.com/forums/showpost.php?p=8157342&postcount=76)

Sorry buddy.

Next time you post stocks, it would be more credible if you post them at the time you bought them and not after the fact, this is commonly known as a redboard I could have easily have said I bought GE a month ago at $5-$6 and look at me today...yipee! I never said you didn't own things, it's the way you portrayed yourself as how you obtained these things. Anyone can live off mom and pops, obtain refurbished items, discarded items and barter them. I won't argue about your credbibilty anymore, I wanted to bring to attention that this thread and more in particular your OP was very misleading due to your rather unbelievable tales, I think there should be responsibilty in posting on a board, and people should just not flat out lie. Nevertheless I wish you no harm and maybe just maybe in time you will be more truthful when you hit your 20's.

mmmken
Apr 25th, 2009, 02:10 PM
Next time you post stocks, it would be more credible if you post them at the time you bought them and not after the fact, this is commonly known as a redboard I could have easily have said I bought GE a month ago at $5-$6 and look at me today...yipee! I never said you didn't own things, it's the way you portrayed yourself as how you obtained these things. Anyone can live off mom and pops, obtain refurbished items, discarded items and barter them. I won't argue about your credbibilty anymore, I wanted to bring to attention that this thread and more in particular your OP was very misleading due to your rather unbelievable tales, I think there should be responsibilty in posting on a board, and people should just not flat out lie. Nevertheless I wish you no harm and maybe just maybe in time you will be more truthful when you hit your 20's.

You wish me no harm, but you're calling me out based on my credibility? What unbelievable tales? Read the posts I made in regards to my stocks. They've been consistent, and I'm sure no reasonable fellow would talk (and know) about stocks in such detail - especially when they didn't need to prove anything at the time.

You are drifting off course here. How I obtained my material items and wealth has nothing to do with the fact that I tipped $100 on a $20 meal. Had I lived off Mommy and Daddy, wouldn't it make even more sense? This thread is about my experiences at Yang's, and you questioned my credibility - which is fine. I answered to your inquiries with solid evidence - and now you're progressing towards a tangent. I'm still not sure what "unbelievable tales" you're referring to.

I believe I've acted with due diligence in terms of responsibility, and have provided sufficient evidence to support my credibility here. I fail to see how this is going to get anywhere when all you do is doubt when I bring up evidence to support my claims. Unless you manage to contradict me here, or point out severe flaws - I am still credible. The only reasonable point you've raised was that the story is indeed one sided - in which Yang's has (probably intentionally) refused to respond to. The thread has been up for nearly two years, and I'm pretty sure it has been brought up before the owner's attention. The fact that they haven't responded after 51,000 views and it being the second result on Google for "yang's sushi" probably means something. I'm sure if I owned a restaurant and the story was not entirely correct - I'd make a decent effort in either rectifying it, or at least clarifying it to the public.

Unless you have any concrete proof or manage to contradict my claims - you are trolling on my thread. If you're really intent in proving me wrong - you're free to ask the owner of Yang's and invite them to this thread for a response. Otherwise, please do not call me a liar when you've proved nothing.

wolverine07
Apr 25th, 2009, 10:13 PM
How I obtained my material items and wealth has nothing to do with the fact that I tipped $100 on a $20 meal. .

Not to change the subject, but when you mentioned you were trying to impress someone by tipping $100 on the $20, assuming you were trying to impress a young lady....wouldn't it have been smarter to take her to a nice restaurant by buying a $100 meal and then tipping $20. Rather than say going to Mcdonalds, and buying a couple of double big Mac deals and then tipping the counterperson $100. By the way I never knew your first job was at Future Shop only about a year ago. I could have gave you some tips on jobhunting and interviewing well. HR is my background.

mmmken
Apr 25th, 2009, 11:34 PM
Not to change the subject, but when you mentioned you were trying to impress someone by tipping $100 on the $20, assuming you were trying to impress a young lady....wouldn't it have been smarter to take her to a nice restaurant by buying a $100 meal and then tipping $20. Rather than say going to Mcdonalds, and buying a couple of double big Mac deals and then tipping the counterperson $100. By the way I never knew your first job was at Future Shop only about a year ago. I could have gave you some tips on jobhunting and interviewing well. HR is my background.

It might have, but you don't go into a restaurant and expect to tip $100, haha. The fact that we were given outstanding service didn't help. :P

I still am at Future Shop, and I do pretty well over there. I'm not going to get into specifics, but my average hourly wage (since we're commissioned) last year was well above any entry level "real" job (ones you get after your undergrad degree). Granted, I'm not looking to make it my permanent career (I'm in Management myself) - but it does keep me financially sound. I love the atmosphere, and especially the learning opportunities over at FS. It's absolutely different, and definitely not suited for everyone. Future Shop was not my first job though. I've held other positions previously.

Honestly, I believe we got off on the wrong foot. If I offended you previously, I apologize.

sidshock
Apr 29th, 2009, 04:33 AM
this seems to have gone off topic, and I only read the first 1-5 pages or so...

I just want to make a small comment on Yangs as I did not see it brought up. It was sooo long ago for you too! :)

I think she was so crazy about getting the bill back because it showed the gratuity AFTER the tax. And you had the paper proof.
If the scenario went to legal issues, and they audit them over it, etc etc... they could face a hefty fine maybe? Even as much as the total they have accumulated as extra over the small tax difference. It could be 100's of thousands.
I think she thought you wanted the receipt to further pursue this and cost her a LOT of $$ down the road, so she got worried, panic attack, went crazy, got her employees to threaten you, etc...

She was prob. really nervous for awhile afterwards wondering when Canada Revenue or some kind of legal issue would come knocking on her door because of that proof you held in your hand. :)

wolverine07
Apr 29th, 2009, 09:00 AM
It might have, but you don't go into a restaurant and expect to tip $100, haha. The fact that we were given outstanding service didn't help. :P

I still am at Future Shop, and I do pretty well over there. I'm not going to get into specifics, but my average hourly wage (since we're commissioned) last year was well above any entry level "real" job (ones you get after your undergrad degree). Granted, I'm not looking to make it my permanent career (I'm in Management myself) - but it does keep me financially sound. I love the atmosphere, and especially the learning opportunities over at FS. It's absolutely different, and definitely not suited for everyone. Future Shop was not my first job though. I've held other positions previously.

Honestly, I believe we got off on the wrong foot. If I offended you previously, I apologize.

There was never anything personal from our conversations. I know it may be hard to believe but history is one way of checking into the character of someone, it happens in all organizations we work for. I was sincere in offering advice on job sites and interviewing well. Regardless I am glad there are no hard feelings.

CSAgent
Apr 29th, 2009, 09:38 AM
Lock this thread ffs.

+1

Yes, mods lock this thread already please... shoulda been locked 5 pages ago!

DJ Dennis
Apr 29th, 2009, 09:55 AM
damn i hope this thread never dies.

wolverine07
Apr 29th, 2009, 09:59 AM
this seems to have gone off topic, and I only read the first 1-5 pages or so...

I just want to make a small comment on Yangs as I did not see it brought up. It was sooo long ago for you too! :)

I think she was so crazy about getting the bill back because it showed the gratuity AFTER the tax. And you had the paper proof.
If the scenario went to legal issues, and they audit them over it, etc etc... they could face a hefty fine maybe? Even as much as the total they have accumulated as extra over the small tax difference. It could be 100's of thousands.
I think she thought you wanted the receipt to further pursue this and cost her a LOT of $$ down the road, so she got worried, panic attack, went crazy, got her employees to threaten you, etc...

She was prob. really nervous for awhile afterwards wondering when Canada Revenue or some kind of legal issue would come knocking on her door because of that proof you held in your hand. :)

I was at Yang's on Saturday, and of the 4 times we have been there. This was probably the the most enjoyment we have had yet. From a food and service standpoint, it was good enough that we tipped on top of the mandatory 10%. All I know is I have never had problems there, other than one slow service day.