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View Full Version : Rogers Homephone + Bell Dry Loop DSL = Problem?


hOrnizuka
Sep 8th, 2007, 06:12 AM
Hi,

I was on the phone with a Bell tech reponsible for changing my dsl to dry loop. While doing that he told me that it's not a good idea to mix Rogers Homephone and dry loop dsl because they could interfering with each other. He also suggested to me to switch back to Bell for phone service (I refused).

Anybody have any thoughts on this? Is he telling me the truth or trying to get me back to Bell for phone service? :confused:

The transition time that i have been told is 10 days. Does it really take that long to make the switch?

TIA!

Bell Rep
Sep 8th, 2007, 07:03 AM
There will be a problem as the rep stated because dry dsl uses some type of method to get a phone line for you to get dsl so theres your problem

I would think your better off going with Bell home phone to save some technical problems down the road. He wouldnt tell you to go with Bell as they are at war so if he told you that then its the best option

Yes it can take up to 10 business days but normally 5 business days it all varys for different locations

Dave98
Sep 8th, 2007, 09:54 AM
Digital Rogers Home Phone runs off the cable line. Dry loop DSL runs off the POTS line. I don't think there should be any problem. In fact, it's what I'm running at my house.

The only thing I can think of that needs to be done is that the tech needs to rewire a single phone jack in the house so that DSL will work. Otherwise, the phone jacks in the house are only wired for home phone. This is because when home phone is installed, the home phone modem/gateway is installed that essentially cuts off the phone line from the demarc and feeds their signal through the lines instead. Rewiring the phone jack so that DSL will work should only take a few minutes though.

Justin C
Sep 8th, 2007, 10:51 AM
Rogers Home Phone and Bell Dry DSL can coexist without any problems. The Rogers guy doesn't know what he's talking about.

hOrnizuka
Sep 8th, 2007, 10:58 AM
OOOPS... I just realized a big mistake. I talked to a Bell Rep NOT a ROgers rep. hahah sorry guys. :D

Dave98
Sep 8th, 2007, 11:04 AM
OOOPS... I just realized a big mistake. I talked to a Bell Rep NOT a ROgers rep. hahah sorry guys. :D

well that changes the story entirely. Everyone already knows bell techs never know what they're talking about :lol:

or he does but he's just outright lying

crazdefool
Sep 8th, 2007, 11:05 AM
like the others have said.. no problems. rogers works over the cable line and dry loop dsl runs over the phone line..

Paolo
Sep 8th, 2007, 12:42 PM
like the others have said.. no problems. rogers works over the cable line and dry loop dsl runs over the phone line..

True, thats from outside your house, but as soon as the telephone signals change over from coaxial cable onto your internal home wiring by the Rogers DPS phone modem, you will have a problem. If you have a Dry DSL signal coming into your house, its recommended to terminate your DSL onto the 2nd unused pair of your house's internal wiring ie the black and yellow pair,then run the voice signal on your primary pair the green and red, you dont need to do any step for the phone to work, just to re-tweak the dsl line. its so freaking easy, you can even connect your alarm system to use the rhp too.

I would draw a diagram but why not just get rogers highspeed internet as well?

hOrnizuka
Sep 9th, 2007, 12:38 AM
True, thats from outside your house, but as soon as the telephone signals change over from coaxial cable onto your internal home wiring by the Rogers DPS phone modem, you will have a problem. If you have a Dry DSL signal coming into your house, its recommended to terminate your DSL onto the 2nd unused pair of your house's internal wiring ie the black and yellow pair,then run the voice signal on your primary pair the green and red, you dont need to do any step for the phone to work, just to re-tweak the dsl line. its so freaking easy, you can even connect your alarm system to use the rhp too.

I would draw a diagram but why not just get rogers highspeed internet as well?

i have signed up one year contract with bell at $29.99/per month (no bandwidth limit). thanks for the explanation!

Bell Rep
Sep 9th, 2007, 01:15 AM
i have signed up one year contract with bell at $29.99/per month (no bandwidth limit). thanks for the explanation!

How much GB do you download in a month ? I use almost 300GB a month

I have tried to get Bell to give me a deal but they always say they cant give me unlimited bandwidth, I am so wanting to go with Teksavvy but the Bell 30 days notice is holding me back

LNahid2000
Sep 9th, 2007, 01:17 PM
There shouldn't be any problems. All you need is one phone jack that is connected to Bell's lines. I had Rogers Home Phone installed on Wednesday and made sure that the technician left one jack connected to Bell. I should have Sympatico installed tomorrow. There's no way I'd get Rogers for internet because of BitTorrent throttling, caps, and just general hatred of the company.

When signing up for Sympatico, I was actually told that Sympatico wouldn't work with Rogers Home Phone, but I just told the lady that Rogers would leave a jack with the Bell lines. She had no idea what I was talking about and just said that Rogers might screw things up.

MasterXan
Sep 9th, 2007, 01:21 PM
i'm using this setup and i have no problems.

before, I was using Bell DSL and Bell landline but later changed to Rogers Homephone and the Rogers tech helped me split one of the phone jacks so one is for Bell DSL and the other is for the Homephone modem thing.

Gee
Sep 9th, 2007, 02:12 PM
I had Rogers Home Phone installed on Wednesday and made sure that the technician left one jack connected to Bell. I should have Sympatico installed tomorrow. There's no way I'd get Rogers for internet because of BitTorrent throttling, caps, and just general hatred of the company.



But you don't hate them enough to get their phone service.

LNahid2000
Sep 10th, 2007, 01:29 AM
But you don't hate them enough to get their phone service.
$55 CRTC mandated activation fee with Bell. I'm only in this apartment for 8 months. It's just not worth it.

tomtong
Sep 12th, 2007, 03:16 PM
The Rogers telemarketting sales told me they have the POTS Home Phone provided as well. Isn't it the easiest way to take it with other DSL provider?

Moreover, I heard that the Bell DSL dryloop also have a dial tone on the line. Would it be the reason why Rogers VOIP (Home Phone) and the Bell DSL cannot co-exist on the same telephone line?

Dave98
Sep 12th, 2007, 07:20 PM
The Rogers telemarketting sales told me they have the POTS Home Phone provided as well. Isn't it the easiest way to take it with other DSL provider?

Moreover, I heard that the Bell DSL dryloop also have a dial tone on the line. Would it be the reason why Rogers VOIP (Home Phone) and the Bell DSL cannot co-exist on the same telephone line?

There shouldn't be a dial tone with dry loop. Digital Home Phone and DSL *can* exist in the same household without problems as long as the tech wires a phone jack to work with the DSL modem. That wouldn't be the reason anyway because as said earlier, Rogers digital home phone runs off their cable line.

mingyang
Sep 12th, 2007, 08:31 PM
Rogers Homephone + Bell Dry Loop DSL = NO Problem

because i have it

cheapbastage
Sep 12th, 2007, 08:53 PM
I have Rogers POTS (FKA Sprint). The availability tool on teksavvy says it's not available to my #.

Paolo
Sep 12th, 2007, 11:06 PM
There shouldn't be a dial tone with dry loop. Digital Home Phone and DSL *can* exist in the same household without problems as long as the tech wires a phone jack to work with the DSL modem. That wouldn't be the reason anyway because as said earlier, Rogers digital home phone runs off their cable line.

dry loop lines have no dialtone but they DO have battery. there IS power going through the lines which is power supplied by the line card at the CentralO.

vulkan968
Sep 16th, 2007, 05:52 PM
True, thats from outside your house, but as soon as the telephone signals change over from coaxial cable onto your internal home wiring by the Rogers DPS phone modem, you will have a problem. If you have a Dry DSL signal coming into your house, its recommended to terminate your DSL onto the 2nd unused pair of your house's internal wiring ie the black and yellow pair,then run the voice signal on your primary pair the green and red, you dont need to do any step for the phone to work, just to re-tweak the dsl line. its so freaking easy, you can even connect your alarm system to use the rhp too.

I would draw a diagram but why not just get rogers highspeed internet as well?


Paolo,

It seems you are the guy who knows what is he talking about...Well I just got DryLoop installed by, well guess who...Bell and I am with 295.ca ISP and instead of 5 MBps I am getting max 250 kbps. I talked to 295 and they are going to check with Bell. BTW, 295 guys are very helpful and I talked to supervisor, Paul who told me that I am not suppose to hear any dial tone in dry loop connection, but after I plugged in my phone into it, I heard the dial tone, much stronger then usual. Then I tried calling my cell number and I hear dilling in the background and disconnects right away. I also checked with Primus who is my phone company and they confirmed that the line is ok 2400 boud rate. I have strong feeling that Bell is screwing things up. 295 is not that strong (from financial point of view) as Bell and I am sure they are trying to keep up, but something tells me that Bell didn't do this properly. Anything I can do. Thanks,

Paolo
Sep 16th, 2007, 07:55 PM
Paolo,

It seems you are the guy who knows what is he talking about...Well I just got DryLoop installed by, well guess who...Bell and I am with 295.ca ISP and instead of 5 MBps I am getting max 250 kbps. I talked to 295 and they are going to check with Bell. BTW, 295 guys are very helpful and I talked to supervisor, Paul who told me that I am not suppose to hear any dial tone in dry loop connection, but after I plugged in my phone into it, I heard the dial tone, much stronger then usual. Then I tried calling my cell number and I hear dilling in the background and disconnects right away. I also checked with Primus who is my phone company and they confirmed that the line is ok 2400 boud rate. I have strong feeling that Bell is screwing things up. 295 is not that strong (from financial point of view) as Bell and I am sure they are trying to keep up, but something tells me that Bell didn't do this properly. Anything I can do. Thanks,


Thank you for those Kind Words!! I apprecaite your remarks and Yes I AM here to help and answer questions to people and give them advice.

It looks like you have what could be an installation problem with your Dry Loop, possibly both lines are crossed or terminated onto each other..

I take it you have a voice line with Primus on your main pair? and your second pair you would like a Dry DSL from 295.ca? so why did bell get involved? thats very odd. you could tell them you live in someone elses house and the main line wiring should NOT be touched what so ever, and to put the dsl on the second / UNUSED pair going into your house. Perhaps the termination block on your street may be where the problem lies too, we dont know at this point but somebody fudged up