*urgent* cell phone emergency

[chaos_69]

ladies and gents,


I have a quesiton for the cell phone experts here or anybody who have been in my situation. I am currently on a 20 dollar cheap rogers simple cell phone plan. i recently got a new pda phone from the states unlocked and have used it for a month now. Today, I recieved my rogers will claiming that I have 200 dollars worth of data charges for it (since I don't have a data plan).

I am sure that my phone automatically connected to the gsm network on my turning the phone on, since i never downloaded or used the mobile internet function.

My question is, will rogers be willing to take these charges off if I plead my case to them honestly? or do i need to be a prick and pull the "i'll take my biz somewhere else act *which I probably will if they don't*?

Please, any advice would be great

[vrus]

there was another case on howard forums where a guy used up $1600 worth of data. Rogers waved it from him. Ask to do the same and disable the data from their side and you'll be fine.

[chaos_69]

update*************

so I called, and the customer service rep was extremly uncooperative, pulled a "well, since it's on your bill, you have to pay what you used!!"

i'm gonna try again later tonight hoping for more cooperation, or else I guess i'd have to cough up the dough?

[rilhouse]

update*************

so I called, and the customer service rep was extremly uncooperative, pulled a "well, since it's on your bill, you have to pay what you used!!"

i'm gonna try again later tonight hoping for more cooperation, or else I guess i'd have to cough up the dough?

ask to speak with the supervisor.

[meocanada]

update*************

so I called, and the customer service rep was extremly uncooperative, pulled a "well, since it's on your bill, you have to pay what you used!!"

i'm gonna try again later tonight hoping for more cooperation, or else I guess i'd have to cough up the dough?

Just say you want to cancel your account they will transfer you to their customer relation, then try there

[Tijuana]

happened to me too, just say you never knew they had plans and say youd want to subscribe to one, so then theyll put you on a plan a month or 2 later you can quit, just as long as you show that you want a plan, theyll waive it