bfr
Jun 29th, 2007, 03:38 PM
This is a review of one chain of an electronics store.. I had a particularly bad experience about 6 months ago at this store buying an HDTV. First of all the staff were fairly knowledgeable, but were dishonest about details they did not know about. Because I am an extremely well-prepared consumer, I was easily able to pick out the holes and misrepresentations in what they were telling me.
My biggest issue with the store is that they were selling a large TV at a good price, but the label clearly showed the model number for the current year. However, only when it arrived and I looked at the manual and back of the unit did I see that it was actually the model from the year before. I was able to return it without problems, but nonetheless this is a clearly unethical practice, or at the very least a bad mistake.
When I returned it, they made false claims about the capabilities of the old model, and they also claimed that it is still in production. Both of these assertions were refuted by a call to the tv production company itself. Nonetheless, the return was problem-free and is a positive for this store.
Based on my bad experience, I would be very hesitant to recommend a purchase at Krazy Krazy. And if you did find a good deal, I would suggest being very cautious, examining the product in detail and the paperwork/receipt to ensure you are getting what you think you're getting.
My biggest issue with the store is that they were selling a large TV at a good price, but the label clearly showed the model number for the current year. However, only when it arrived and I looked at the manual and back of the unit did I see that it was actually the model from the year before. I was able to return it without problems, but nonetheless this is a clearly unethical practice, or at the very least a bad mistake.
When I returned it, they made false claims about the capabilities of the old model, and they also claimed that it is still in production. Both of these assertions were refuted by a call to the tv production company itself. Nonetheless, the return was problem-free and is a positive for this store.
Based on my bad experience, I would be very hesitant to recommend a purchase at Krazy Krazy. And if you did find a good deal, I would suggest being very cautious, examining the product in detail and the paperwork/receipt to ensure you are getting what you think you're getting.