PDA

View Full Version : Bell Sympatico USERS!

yao416
May 4th, 2007, 05:23 PM
Did anyone got a call from bell sympatico saying that as of 2008 there will be limited download up to 60gb a month, and if you pass 1gb, it would cost you 1.50$ per 1gb


My friend got the phone call, Just wondering if its true :S :S


:( :(
Dave98
May 4th, 2007, 05:30 PM
quite possibly

a 30GB/60GB cap already exists for new users

My account is about 2-3 years old and is still currently on the unlimited plan. If it changes, I'll just switch
matradley
May 4th, 2007, 06:33 PM
I did not receive any phone call. Then again, we are always on a contract with Sympatico. :) If you want one, here you go - https://contracts.sympatico.ca/3495hr/?l=en .
yao416
May 4th, 2007, 08:43 PM
Im also on contract with bell but iunno if thats true or not.


Just wondering
matradley
May 4th, 2007, 08:49 PM
Im also on contract with bell but iunno if thats true or not.


Just wondering
Don't believe everything you hear. Especially when speaking to Sympatico CSR's - they usually do not know what they are talking about.
bell02fantasy
May 4th, 2007, 09:06 PM
Don't believe everything you hear. Especially when speaking to Sympatico CSR's - they usually do not know what they are talking about.

how do u check to see what your download thing is?
yao416
May 4th, 2007, 09:26 PM
how do u check to see what your download thing is?

No idea,

My friend got a call from the CRS saying that starting 2008'

Iunno how do you check the download thingy.
Siefer999
May 4th, 2007, 11:38 PM
if i get capped, i am going to drop sympatico and go for something else. nothing is going to stop me from my seemless porn downloads
frictor
May 4th, 2007, 11:48 PM
yeah, i got a call yesterday. They said after two months, there's a 60gb cap. There's limited offers where at that time you can pay an extra $3 a month to keep it unlimited.
Firefoxer
May 4th, 2007, 11:51 PM
how do u check to see what your download thing is?

http://www.bell.ca/home/
Login or register with your online Bell service account. Click on the mouse icon at the top right blue box with "My products & services".

I see
My Internet service: High Speed
Included Internet usage: Unlimited
etc

yeah, i got a call yesterday. They said after two months, there's a 60gb cap. There's limited offers where at that time you can pay an extra $3 a month to keep it unlimited.
Are you on a contract?
smuncky
May 4th, 2007, 11:55 PM
no call here. im definitely not going to have a cap on my service.
yao416
May 5th, 2007, 12:04 AM
if i get capped, i am going to drop sympatico and go for something else. nothing is going to stop me from my seemless porn downloads

Drop it to Rogers? I hear they cap too.

yeah, i got a call yesterday. They said after two months, there's a 60gb cap. There's limited offers where at that time you can pay an extra $3 a month to keep it unlimited.



3$ is pretty cheap.

So my current price is 49.95+3￥ :O
Dave98
May 5th, 2007, 01:09 AM
Drop it to Rogers? I hear they cap too.

3$ is pretty cheap.

So my current price is 49.95+3￥ :O

No, drop it to one of the other DSL providers. There's a bunch in the GTA
www.canadianisp.com
yao416
May 5th, 2007, 01:11 AM
No, drop it to one of the other DSL providers. There's a bunch in the GTA
www.canadianisp.com

Ahhh if Bell really do this cap thing
I'd be sooooooooooo DAMN PISSED!
matradley
May 5th, 2007, 05:36 PM
Ahhh if Bell really do this cap thing
I'd be sooooooooooo DAMN PISSED!
Sympatico has already capped new customers. There has not been any official release of whether or not they will cap existing customers.
Avatar
May 5th, 2007, 08:51 PM
60Gb is OK for casual surfers. But I wouldn't pay $40 if I just surf the net or check email. I'll go for a lighter version or even dial up which is much much cheaper. Rogers has cap also but 100GB I think. It's more than 60GB for sure. I've heard a few others over the limit and still OK. They are not that tough on it.
dmdsoftware2
May 6th, 2007, 03:38 AM
They changed my cap from unlimited to 2GB/month without any warning. First indication was when I received my bill for $30 bandwidth charges. Canceled the same day.

I was on High Speed, 3mbps profile.
Phil126
May 6th, 2007, 04:17 AM
on the official site they still haven't updated any news on that, so I wouldn't be too worried until they officially state it.

here's a link to those interested
http://www.bell.ca/support/PrsCSrvGnl_FAQ_Detail.page?FAQ_ID=733
RedSoxFan
May 6th, 2007, 10:25 PM
Ok I am quite skeptical about this but here it goes.

I called Technical Support at Bell HSE tonight and got to talk to a nice CSR.

I was wondering about by line profile which I thought was quite slow. Started talking and I have been a HSE User since day1. Paying 39$ a month right now on a contract which I renew yearly to get the deal.

He tells me about this offer.

Ultra High Speed Edition on one-Year Contract including the Home Network Wireless modem.
Months 1,2,3 = FREE
Months 4,5,6 = 25$
Months 7 through 12 = 39$
Months 13+: 50$ (but no longer on contract at that point)

So i added it all up 309$ for the year compared to 480$ and instead on High Speed, I get Ultra High Speed and NO CAPS since they grandfathered me.

To me this is a good deal ? Sounds almost to good to be true and I hope it's not a mistake by the CSR.

We'll See...
Asmegin
May 6th, 2007, 10:46 PM
Just go on TekSavvy. http://www.teksavvy.com

$30 for 5000/800 unlimited. AMAZING customer service as DSLreports.com forums....like 5 guys post there multiple times a day. One of the guys was bored last week so he had a contest to see who could get the best speeds......guy who won got 2 motnhs free and EVERYONE else got $10 off! I love it!
FattyFace
May 7th, 2007, 02:00 AM
OK, can someone actually answer me this question?
How does this large amount of downloading actually make selling service unprofitable for Bell?

I mean, they're charging CAD$40-CAD$47 per month for their services, while other providers seem to happily offer truly unlimited service for CAD$30-CAD$35 per month.

Any of Bell's potentially higher costs such as marketing and corporate overhead are fixed costs, and therefore having more customers is _better_.

I'd also assume that these big downloaders are infrequent users of their customer service (which probably costs many dollars per hour to operate, all costs considered, though it sounds like with their outsourcing, they probably do it cheaper than their competitors, quality aside).

Unless they're paying terrible prices for internet termination (which I'd doubt, they have more clout than anyone), it just doesn't make any sense to me.

There are only two reasons I think this could work for them:
1. They think people will actually happily pay this extra amount per month when they do indeed go over (hahaha)
2. People will just conserve their bandwidth usage, figure that they mind as well just stop downloading shows and get Expressvu instead, not talk to anyone else about other options, not waste Bell's CSR money by calling in to complain or haggle over a better contract, not cancel all of their other Bell services when they potentially discover how they're also getting screwed on "Network Charges" on their LD...
matkun
May 7th, 2007, 09:50 AM
Sympatico will keep it's high prices and prosper because 95%+ of the population would not go with a service like TekSaavy. They would not feel comfortable buying their own modem, etc, or not being with a big name like Bell.

They are lowering their own costs by filtering out the real-high bandwidth users that run FTPs, non-stop Torrents etc. Essentially their margins are much thicker then TekSavvy and all those other places, while at the same time they need to cut costs because they are a huge beuracracy, with higher inherent costs then the small startups offering cheaper service.
DuDe1411
May 13th, 2007, 12:41 AM
I did not receive any phone call. Then again, we are always on a contract with Sympatico. :) If you want one, here you go - https://contracts.sympatico.ca/3495hr/?l=en .

is the contract valid? do they send you a copy? soft or hard doesnt really matter
DuDe1411
May 14th, 2007, 10:31 AM
so i got their new contract via email.

Monthly rates include access and modem use. Early cancellation of your service before the end of the 12-month term will result in an early cancellation charge of $100.00. At the end of the 12-month term, the service will continue on a month-to-month basis and you will be charged the current regular monthly rate for the service at that time.

obviously they got rid of the unlimited bw part...

i still got no response for my previous question so i would appreciate if someone could answer that one :D

or suggestions about what to do
slim_shady
May 15th, 2007, 06:35 AM
so i got their new contract via email.
obviously they got rid of the unlimited bw part...


They have two versions of the contract, unlimited and not unlimited. Trust me, they do still offer unlimited to those who ask or are eligible.
matradley
May 15th, 2007, 07:09 AM
This contract - https://contracts.sympatico.ca/3495hr/?l=en - is still valid and is available to existing users. It does include, within the contract, unlimited bandwidth. We just "signed" it last week and it works well.
sickcars
May 15th, 2007, 12:13 PM
Just go on TekSavvy. http://www.teksavvy.com

$30 for 5000/800 unlimited. AMAZING customer service as DSLreports.com forums....like 5 guys post there multiple times a day. One of the guys was bored last week so he had a contest to see who could get the best speeds......guy who won got 2 months free and EVERYONE else got $10 off! I love it!


One of the best companies around right now for DSL. I switched over to Teksavvy after being with my old isp for a few years and Had bell for a little while also. I'm very happy with teksavvy. If I need support I can call them/e-mail and they know what they are talking about, unlike bell techs.

If anybody is looking for another isp I highly recommend these guys, you wont be sorry.