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View Full Version : Purchase cancellation.


seropuz
Apr 16th, 2007, 11:38 AM
Was anybody successful at cancellation of sale after bill of sale was signed and some money deposited? My situation is purchase of a used car at an official dealership. How hard is to make them cancel the deal, what could be possible cost?

audit13
Apr 16th, 2007, 02:30 PM
I'd suggest the following:

1) examine the sales contract to make sure there are no errors which may void the sale and cause the delership to refund the deposit;

2) talk the salesperson and sales manager and explain the reason you would like to cancel the sale and have them return your deposit;

3) see a lawyer as a last resort because legal fees can accumulate very quickly; or

4) if the dealership doesn't want to cancel the sale, offer to compensate them for their trouble and only asking for a partial refund.

Good luck.

boyoflondon
Apr 16th, 2007, 04:28 PM
I'd suggest the following:

1) examine the sales contract to make sure there are no errors which may void the sale and cause the delership to refund the deposit;

2) talk the salesperson and sales manager and explain the reason you would like to cancel the sale and have them return your deposit;

3) see a lawyer as a last resort because legal fees can accumulate very quickly; or

4) if the dealership doesn't want to cancel the sale, offer to compensate them for their trouble and only asking for a partial refund.

Good luck.

1) Contracts are written by lawyers and dealerships pay good money so they DONT have errors which could be used against them

2) Sales person has no power! Manager on the other hand will 99.9% of the time NOT return your deposit and cancel the contract. Thinking rationally, why should he?

3) Waste of money! A lawyer wrote out that contract so another lawyer would have nothing to go on + its not worth it.

4) I've heard of dealerships allowing you to get out of a sale but keeping your deposit.

audit13
Apr 16th, 2007, 04:35 PM
It's true that a lawyer probably wrote up the contract but it's probably the salesperson that filled in the blanks. Perhaps the person completing the form made an error. Just because a lawyer wrote it doesn't mean that all of the terms contained in the contract are legally enforceable.

lapopal
Apr 16th, 2007, 04:44 PM
Sounds like buyers remorse, the manager will not let go of a deposit willingly. What happened that made you change your mind, you must have liked the vehicle enough to sign papers for it....

seropuz
Apr 16th, 2007, 10:27 PM
Salesman claimed that he has all maintenance records, and I believed him. After signing it appeared that he doesn't have the records, and therefore it will be very difficult to use manufacturer's warranty. Any ideas what will happen if I just call to credit card company and cancel my deposit payment?

audit13
Apr 16th, 2007, 10:34 PM
Salesman claimed that he has all maintenance records, and I believed him. After signing it appeared that he doesn't have the records, and therefore it will be very difficult to use manufacturer's warranty. Any ideas what will happen if I just call to credit card company and cancel my deposit payment?

If the salesperson stated that he has the records and he doesn't have them, you may be able to use this as a bargaining tool. I'm assuming you signed the purchase contract after being informed that the maintenance records were available. Even if this point was not contained in the contract, you could still approach the salesperson or manager.

As for calling your credit card company, they may list the deposit as a disputed charge and contact the dealership; however, the cc company may conclude that there are no grounds for reversing the charge and put it through on your account.

BTW, how long has it been since you signed the contract? The sooner it is brought to the dealership's attention, the more quickly it may be resolved.

seropuz
Apr 18th, 2007, 04:04 PM
Thank you everybody, we've agreed that the dealier gives a letter with confirmation that warranty is not void and will be provided by at least his dealership.

DragonZealot
Apr 18th, 2007, 06:31 PM
Thank you everybody, we've agreed that the dealier gives a letter with confirmation that warranty is not void and will be provided by at least his dealership.

The letter from the dealer does not give you full confirmation of warranty because it is not the dealer who pays the warranty, it is the manufacurer. When you take a car in for warranty claim the dealer bills the manufacturer.

The lack of proof of maintenance will not void all warranty. It would only void claims that is due to lack of maintenance. For example if your crankcase bearing failed and you can not provide proof of regular oil change then they will probably denie your claim. If your fuel pump failed they should not denie the claim because there is not maintenance to the fuel pump.

However when there is a dispute if you do not have the proof you are in a very unfavourable position.

Having said all that you really have very little option.