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View Full Version : Problem Launching Quicktime/Itunes due to unwritable/unreadable directory HELP


ClubberLang
Mar 4th, 2007, 08:28 PM
Problem..

Both Itunes and Quicktime refuse to launch. When I launch them It starts the installation of the program as opposed to launching the program. The Installatioin eventaully tells me that there was an error writing to C:\Documents and Settings\All Users\Application Data\Apple Computer


When I use windows explorer and try to manually delete the directory the system hangs as soon as I click on the folder.

When I try to uninstall I tunes or Quicktime I get an error message related to this unwritable directory.

Pls help

goofball
Mar 4th, 2007, 08:49 PM
Do you have access rights to do those things to the directory?

ClubberLang
Mar 4th, 2007, 10:09 PM
Yup. I am the admin.

goofball
Mar 4th, 2007, 10:44 PM
but have you checked the rights to that folder?
Have you tried removing it in safe mode?

ClubberLang
Mar 4th, 2007, 10:52 PM
for some reason, I can't get into safemode. I get a BSOD.

I have also tried removing the directory using cmd prompt. That doesn't work either.

Could it be some type of hard drive corruption?

goofball
Mar 4th, 2007, 11:10 PM
Possible.

You could try using a WinPE type disk to see if you can delete that directory.
Are there other directories inside it? It could be those directories causing trouble.