Fido - Retention Plans

[S.Chan]

Fido Retention Plans
Seeing as there is already a Rogers' Retention Plans (http://www.redflagdeals.com/forums/showthread.php?t=111887) thread, I thought I would post up the details for Fido's Retention Plans. I do realize that these plans are not as HOT as what Rogers offers, but I just wanted to share what Fido offers. So, you can classify this deal as WARM if you want.

Overview
When cusomters wish to cancel their account, they are directed to a special department that attempts to retain you as a customer by offering special incentives. What the Customer Relations department offers to people varies; some people may get a HOT deal, while others may get nothing.

Who Is Eligible?
Month-to-month Fido subscribers who have been a customer for at least 3 months are eligible for retention plans, special discounts, or recurring credits. Prepaid users are not eligible for these.

What Can They Give Me?
They can offer recurring monthly credits for options, special retention plans, and further discounted handsets. Do note, however, that what they offer you differs depending on several factors: the Customer Relations Representative you talk to, your account status, your monthly spending, and your account history.

How Do I Reach Customer Relations?
There are two ways you can reach Customer Relations. The first method is to directly phone Fido Customer Relations (1-888-259-3436) and select the cancel my account option from the menu. The second way is to dial Fido Customer Service (1-888-481-3436 or *611), then request to cancel your account when a Customer Service Representative picks up.

What Are The Retention Plans?
There are three Fido Retention Plans (which are NOT available on a Fido Agreement):

$10 Retention Plan
- No minutes included
- Additional minutes @ $0.30/min billed by the second
- System Access Fee included
$15 Retention Plan
- 50 daytime minutes billed by the second
- Voice Mail included
- System Access Fee included
$20 Retention Plan
- 100 daytime minutes billed by the second
- Unlimited Evenings and Weekends
- System Access Fee not included


What About People Who Want To Sign An Agreement?
They offer various discounts on options or handsets to your regular plan. Here is what they have been known to offer:

Recurring 12/24/36 month credits for plan options (ex. Call Display, Voice Messaging, System Access Fee, Fido to Fido, Bonus Minutes...)
Recurring 12/24/36 month bill credit (ex. $5, $10...)
Ability to use your Fido Dollars towards a new handset even when you're renewing/signing a Fido agreement (i.e. get agreement price for handset AND use your Fido Dollars)
A further discount on the agreement price of a handset

As with all people who renews/signs an agreement, they also qualify for any renewal or new sign-up promotions such as 3 Months Unlimited Local Calling/SMS/MMS or a Free Tripack Accessory Kit.

So What's Hot?
As I stated above, what Customer Relations offers you varies each time you phone in. It depends on the representative you talk to, your account status, your monthly spending, and your account history. They can offer you a really good deal or they can offer you nothing and proceed to cancel your account. If you phone too much, your account does get flagged. So it is a gamble. Obviously, the more recurring credits you get, the better. The opposite is also true.
Here are some examples of plans people have been able to get when renewing their agreement (Note: people already had these plans, Fido only added the recurring credits; Fido cannot offer you plans that have already been discontinued):

Unlimited Incoming Plan $25
- Free Voice Messaging (12 months)
- Free Call Display (12 months)
- SAF Included (12 months)
Unlimited Incoming Plan $25
- $50 Additional Discount on Handset
- Free Happy Hour (12 months)
- Free Value Pack (12 months)
- SAF Included (12 months)
Fido-to-Fido Plan $30
- $10 Monthly Bill Credit (12 months)
- Free Call Display (12 months)
- Happy Hour for $2 (36 months)
Classic City Fido $45
- Free Call Display (36 months)
- Free Voice Messaging (36 months)
Talk 'n Fun $30
- SAF for $2.95 (24 months)
- Free Voice Messaging (24 months)

As you can see from the above examples, the most common recurring credit Customer Relations offers is Free Call Display or Free Voice Messaging. More examples can be found in this thread as people post up their plans.

What Helps?
Sometimes mentioning that you want to cancel because of competitor plans does help. For example, EPP or Corporate Plans that you are eligible for. Other than that, it really is just luck. Some representatives have been known to offer you nothing and only proceed to ask for your final confirmation to cancel your account. While others have been able to offer many recurring credits.

Edit Log
EDIT #1: December 13th, 2006 @ 9:00AM (Fixed Spelling Typos)

[jq_jou]

What Is Saf?

[S.Chan]

What Is Saf?

SAF = System Access Fee

[Kasakato]

What Is Saf?

System access fee.

[nvr4geti]

Here is a retention plan I negotiated for my friend

150 Mins
Fido to Fido
Unlimited Evenings and Weekends
Call Display
Voice Mall
100 Texts Messages per month
50 Picture Messages per month

$20

Talked to retensions dept. - I was polite and never threated to quit. I just stated I was looking for a better plan similar to what rogers retension clients were receiving and was wondering what fido could offer.

[theinfamous]

I called Fido and threatened to cancel my account over the weekend in the hopes of getting a good deal on a new phone. Long story short, the retentions rep only offered to knock off $100 on any of their existing phones which is cold considering I've been with Fido for 6 years. Can't wait till March 14th when I can finally switch to Rogers and keep my number!! :twisted:

[jimbojones]

I called Fido and threatened to cancel my account over the weekend in the hopes of getting a good deal on a new phone. Long story short, the retentions rep only offered to knock off $100 on any of their existing phones which is cold considering I've been with Fido for 6 years. Can't wait till March 14th when I can finally switch to Rogers and keep my number!! :twisted:

March 14 is when we can keep our numbers and switch providers? That's good info, maybe I'll hold off signing another contract so I can switch come March.

[S.Chan]

March 14 is when we can keep our numbers and switch providers? That's good info, maybe I'll hold off signing another contract so I can switch come March.

Yes, March 14th, 2007 is the day WNP is introduced. More info at CRTC: http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r051220.htm

[qwertyuiop]

Here is the plan I was able to get:

200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

[mwong]

Can't wait till March 14th when I can finally switch to Rogers and keep my number!! :twisted:

Ditto. Been using fido for 6 years too.

[KennyC]

qwertyuiop and nvr4geti: did you have to resign to a new term contract too (ie. renew a 3-year contract)? or is it mont-to-month (ie. no contract)?

thanks:)

[yylover]

Umm..I only wish this thread was posted before I talked to Fido CR (I really wanted to cancel) I didn't realize I could get a better retention plan.

Here is what I got:
3-year contract Couple's Package for $35/mo
Besides the advertised offer, they gave me:
- Let me use my Fido $ for 2 new phone (= 2 Sony Z710i free)
- 1 year SAF free for both lines (So I could actually get 3 year free!?!)

That's definately not as good as posted above. Sigh.... :(

[hotstartup]

people with city fido able to negotiate anything?

[tjuzer]

So what is best deal?

[Elessar_44]

Damn. I renewed my 2 year agreement back in July and I got:

100 daytime
1000 E/W
Free incoming Texts
Call Display + Voice Messaging
$28/month
also got the Ericsson z520a for $50 but I couldnt use my Fido dollars. They threw in a 3-piece accessory pack for the phone but I would have much rathered use my Fido dollars.

I got the crappy end of this "deal" hehe

[wiresncode]

Can't wait till March 14th when I can finally switch to Rogers and keep my number!

I was told some months back that even if I was under contract with Fido I could switch to contract with Rogers with no plan cancellation fee (they are the same company). I was told to call Rogers, they would put me through to Fido to cancel and then waive the plan cancellation fee. I wanted to do this because of the bundling deals (I have Rogers home phone). Not sure about the number retention thing, I thought this was a given.

Cheers,
Tom

[b33f]

Here is a retention plan I negotiated for my friend

150 Mins
Fido to Fido
Unlimited Evenings and Weekends
Call Display
Voice Mall
100 Texts Messages per month
50 Picture Messages per month

$20


awesome plan.
i wish i could get that..
he had to sign a contract, right?

[Matryx]

I called in to cancel just a couple a weeks ago and they offered me with a 3 year contract

LG Chocolate TG800 $65

200 Daytime min
1000 Fido to Fido
Unlimited evenings and weekends starting at 7pm
1 year Call Display

for $20

It isn't great but better than what I was paying before...I think I could of got a better deal but didn't know what else I wanted at the time.

[st7860]

on cityfido for renewals they will usually send you letters every 2 years offering a choice of 3 discounted phones.

[S.Chan]

on cityfido for renewals they will usually send you letters every 2 years offering a choice of 3 discounted phones.

These are your normal choices when renewing a Fido Agreement with a $40/$45 Classic CityFido Plan (that has the SAF included in the price plan) or a $70 Unlimited Calls Anywhere in Canada Plan (that has the SAF included in the price plan):

Scenario 1
You are a single-line subscriber (i.e. you have one line on one account ). You are eligible for [b]ONE of the following:
- Keep SAF included in your price plan
- Get a handset at agreement price

Scenario 2
You are a multi-line subscriber (i.e. you have multiple lines on one account ). You are eligible for [b]BOTH of the following:
- Keep SAF included in your price plan
- Get a handset at agreement price

[k790a]

i got this retention plan (been with Fido for over 5 years):

the $10 plan with $5 credit/month for a year
Call display included for the year.

obviously it is for emergency purpose. But I am satisifed that this is comparable to prepaid plans out there and I don't have to switch now.

Just gotta remember to call in again in a year's time.

[crimsondr]

I have the following from Fido...

$15/month + SAF + 911 + taxes
Unlimited Incoming
100 minutes
1000 e/w at 7pm
call display
voicemail

[klawman19]

I can't for that soon enough. Continuing to go month to month until then. I suspect all the carriers will come out with new retention plans after that date.


Yes, March 14th, 2007 is the day WNP is introduced. More info at CRTC: http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r051220.htm

[SpYcho]

I've been a Fido user for 7+ yrs, and I'm on prepaid... but have been wanting to switch to monthly (retention) plans. Does that mean I dont qualify and have to go with crappy plans for the first three months??? :evil:

[Pseudo Nim]

I've used the retention thing three or four times so far (when my contract comes to an end, I just dial the retention # - I never even call the regular customer service). My most recent one was:

- 2Y agreement
- Nokia 6126 for free with $75 Fido dollars used (and of course just after I signed they dropped the price on it !@#%#@) (was supposed to be $75 or $100 *after* my Fido dollars)
- free 500 kbyte/mo Internet for a year
- unlimited SMS/MMS/etc for 3 months
- $25 unlimited incoming plan + Fido Pro (VM/CID/unlimited SMS/unlimited email send/receive) (that's been active on my acct for a while, though, there's no way they would ever add that)

Now that I re-read that, it's nothing amazing. I should bargain harder next time, but they don't do much for you when your phone # only has 2 different digits in it - they just say "oh sir, you'll lose your # if you switch, so why don't you go ahead and cancel". :( Next time's in 2008, we'll see then!!!

What I got for my mother:

Basic plan:
- Fido couples plan (current special, for 2 phone lines): $45/month for 200 mins (100+100), unlimited incoming, unlimited line1<->line2 calls, 1000 min 8pm+ evenings & weekends

Bargained:
- happy hour (5pm evenings) for 12 months
- $5 off per line for 12 months (so $10 monthly)
- $5 off per line for 12 months credit towards voicemail+CID (after 12months, $9/month/line)
- SAF waived for 6 months on each line
- one of the $0 phones that they offered + Razr (normally $25, waived)
- unlimited *.* for 3 months

[EDIT]: Btw, you can bargain a bit harder if you do not take any handset. That technically frees up handset credit that you can fight to get somehow applied to your account, in monthly credits, or whatever. But they won't do anything special for you, either, so don't expect them to bend over backwards: I was trying to squeeze them to give a Nokia 8801 to my ex-boss, who spent as much as $2,000 a month during some months (but $300-$500 on average) and had $300 of Fido Dollars - they would NOT give her the phone for free, no matter how hard I tried. They did give her some plan credits, monthly credits, etc., but they would not budge on the phone.

[ItemFinder]

You have no history with Fido if you're a prepaid customer. The systems can only track users that are monthly subscribers.

[lapopal]

I find this interesting, In October my city fido plan was set to expire, they called me up to renew, ( I was planning on leaving it to go month to month for grandfather clause or whatever ) I asked what phone i was eligible for and the woman told me well I can have one of 3 phones for free but if i chose one then I would have to pay for the system access fee and I said that doesnt make any sense, but if I kept my old phone the fee is waved and its exactly like I've always been paying. I kept my old phone which I've had for about 3 years or so.

So this pisses me right off, I find Fido has the absolute worst selection in phones compared to Rogers, Bell, Telus

[S.Chan]

I find this interesting, In October my city fido plan was set to expire, they called me up to renew, ( I was planning on leaving it to go month to month for grandfather clause or whatever ) I asked what phone i was eligible for and the woman told me well I can have one of 3 phones for free but if i chose one then I would have to pay for the system access fee and I said that doesnt make any sense, but if I kept my old phone the fee is waved and its exactly like I've always been paying. I kept my old phone which I've had for about 3 years or so.

So this pisses me right off, I find Fido has the absolute worst selection in phones compared to Rogers, Bell, Telus

http://www.redflagdeals.com/forums/showpost.php?p=4321405&postcount=20

[ItemFinder]

Abandon the sinking ship. That's what I plan to do when number portability kicks in. I don't care what kind of retention plan I'm offered. Fido has pissed me off for the last time.

[whyhellothere]

just signed:

~ $20/month
~ free nights and weekends
~ 200 day time minutes
~ free call display and vmail for 1 year
~ system access fee waived for 1 year
~ Nokia 6126 free

I could have got more of a deal on the monthly plan but I needed a new phone so all in all I'm pleased.

[dazz]

I got nothing again...4 times I called within last 6 months. They only offer what they have on their computers. They can't even add ANY features or extras on top of that.

I can't wait to leave this fu$%%n' company:evil:

[waz]

My current contract ends in Feb 2007 so this is perfect..Ill call in March when number portability kicks in and say im gonna go over to the Rogers side..see what they offer.

[qwertyuiop]

qwertyuiop and nvr4geti: did you have to resign to a new term contract too (ie. renew a 3-year contract)? or is it mont-to-month (ie. no contract)?

thanks:)

Sorry, forgot to mention, I didn't have to sign a contract for that deal.

[nvr4geti]

Curently under month to month. Offered a contract but friend was not interested in any of their current phones so they placed her under month to month until a phone perks her interest. Normal procedure is a contract though. If she signs a contract she get an additional bonus "Happy Hour" free for 1yr. Fido is also willing to allow her to use her fido bucks towards a phone purchase if her contract credit does not cover the cost of the phone. Hope this helps you guyz.

[look30]

Can't wait till March 14th when I can finally switch to Rogers and keep my number!! :twisted:

M2 , with Fido for 5 years and they still rape me to get access to the Rogers network.

[Alexo]

Do these deals offer access to the full Rogers network?

[bunga]

very good deal, I have a similar plan but I'm paying more through retentions.

- 200 daytime minutes
- free evenings and weekends
- call display and voicemail
- no contract

I get $15 of credit on my invoice so I end up paying $23 plus saf and 911, or $34.71 after tax and everything. Still a very good price so I'm not complaining. I've had retentions deals in the past, everytime the time expires on the offer I just call back and negotiate for something better.

I've had my Fido number since '98 though unfortunately the account# has changed a few times over the years (pay as you go, to monthly, to ambassador, and then back to regular monthly) so in their records it doesn't show as being too long in standing, still about three years in it's current form though.


just signed:

~ $20/month
~ free nights and weekends
~ 200 day time minutes
~ free call display and vmail for 1 year
~ system access fee waived for 1 year
~ Nokia 6126 free

I could have got more of a deal on the monthly plan but I needed a new phone so all in all I'm pleased.

[mcbain27]

how many tries does this usually take to find a csr that will kick in? cuz i talked to 2 screwballs today that weren't swinging my way!

[spol]

Ok... I called today to cancel after my 2 years contract and I got the following, not hot at all but she said thats all she can give me, and I was on the phone for an hour and ten minutes.

2 years contract @ $31 + SAF
Chocolate TG800 for $50
$60 Credit toward my account

150 min anytime
Unlimited E/W
Free Incoming
Free Fido2Fido for 6 months :mad:
40 text msg :cheesygri
Call display
Voice msging

I really wanted to have the Fido to Fido for the whole duration of the contract but she said I had to sign for a 3 years for that. She also said that she cant give me the name display.

[Pseudo Nim]

What is an 'ambassador' account?

very good deal, I have a similar plan but I'm paying more through retentions.

- 200 daytime minutes
- free evenings and weekends
- call display and voicemail
- no contract

I get $15 of credit on my invoice so I end up paying $23 plus saf and 911, or $34.71 after tax and everything. Still a very good price so I'm not complaining. I've had retentions deals in the past, everytime the time expires on the offer I just call back and negotiate for something better.

I've had my Fido number since '98 though unfortunately the account# has changed a few times over the years (pay as you go, to monthly, to ambassador, and then back to regular monthly) so in their records it doesn't show as being too long in standing, still about three years in it's current form though.

[bunga]

it was (I think they stopped offering it) Fido's employee or retail partner account, 50% off all their services. I had a $45 plan, unlimited gprs, call display and voice mail, and 50 text messages. Total bill came to about $55-$60 after tax from what I can remember. I even held on to it for about eight or nine months after I quit working retail before they called me up to tell me I was getting booted off it.

It's funny that I was paying a good bit more at 50% off than I am paying now. I barely even used the gprs but damn was it nice to have for the odd time

What is an 'ambassador' account?

[prying eyes]

Here's what I got for my cousin

1. Free moto v 360 (used fido dollars too)
2. $20 per month, no SAF, no 911 (so total is $20 plus tax only) with 2 year contract.
3. three months unlimited incoming and out going and unlimited incoming for the full 2 year contract.
4. EDIT: 1000 evening and weekends outgoing (incoming is always free as per plan)(here fido rules as their evenings starts at 7 pm)
4. Call display, voicemail with instant reply free for one year
5. 100 anytime minutes
6. Text messages free for incoming (or is it standard??) (anyway, she doesnt use text messaging, likes to talk only)

Everybody bashing Fido should remember that they are the only provider offering per second billing....what my cousin normally does is she calls her friends and ask them to call back from their land line, so that 100 day time mins provides almost unlimited calls...unlike other providers where billing is by per minute...(Note: I recently saw, bell solo mobile is also offering per second billing)..

[romsan04]

I have the following from Fido...

$15/month + SAF + 911 + taxes
Unlimited Incoming
100 minutes
1000 e/w at 7pm
call display
voicemail

i have the same one :) they gave it to me for 6 months, basicaly till the end of my contract

[bubble.tea]

PSB for FIDO is the same as Rogers? That is only after first min?

TIA.

[S.Chan]

PSB for FIDO is the same as Rogers? That is only after first min?

TIA.

No. On Fido, PSB (per second billing) begins at the start of the call; not after the first minute.

[mdonaldson]

I was told some months back that even if I was under contract with Fido I could switch to contract with Rogers with no plan cancellation fee (they are the same company). I was told to call Rogers, they would put me through to Fido to cancel and then waive the plan cancellation fee. I wanted to do this because of the bundling deals (I have Rogers home phone). Not sure about the number retention thing, I thought this was a given.

Cheers,
Tom

so did you do it? switch to rogers w/o penalty/hassle?

[Pseudo Nim]

Here's what I got for my cousin

1. Free moto v 360 (used fido dollars too)
2. $20 per month, no SAF, no 911 (so total is $20 plus tax only) with 2 year contract.
3. three months unlimited incoming and out going and unlimited incoming for the full 2 year contract.
4. Unlimited evening and weekends (here fido rules as their evenings starts at 7 pm)
4. Call display, voicemail with instant reply free for one year
5. 100 anytime minutes
6. Text messages free for incoming (or is it standard??) (anyway, she doesnt use text messaging, likes to talk only)

Everybody bashing Fido should remember that they are the only provider offering per second billing....what my cousin normally does is she calls her friends and ask them to call back from their land line, so that 100 day time mins provides almost unlimited calls...unlike other providers where billing is by per minute...(Note: I recently saw, bell solo mobile is also offering per second billing)..

They waived SAF and 911 for *2 years*?!? That's quite good. How long has your cousin been with Fido?

[prying eyes]

They waived SAF and 911 for *2 years*?!? That's quite good. How long has your cousin been with Fido?

Three years..but she's a big talker..so they r hoping to cash on it...;) Oh, BTW, I bargained with them by telling Telus offered us this deal..so what they did was almost just matching it...

OOps, sorry there is an edit, evenings and weekends are not unlimited outgoing..it's thousand minutes outgoing (a little catch from fido)...but it is unlimited incoming 24 hrs....(So basically u can say its unlimited......but for her she crosses that 1000 outgoing minutes everymonth easily..(My virgin doesnt even has 10 mins of usage in the last six months...any girls here can explain whats there to talk this much????.)

[Pseudo Nim]

Three years..but she's a big talker..so they r hoping to cash on it...;) Oh, BTW, I bargained with them by telling Telus offered us this deal..so what they did was almost just matching it...


I gotcha. Cause when I negotiated a plan for my ex-boss, they only waived the SAF for a year, and she easily gets $400 bills, with some topping $1,500 - but mainly cause of roaming, rather than system usage. I've never seen the SAF dropped for 2 years, but the Telus thing makes sense. That's awesome, that's a solid $190 saved!

[mcbain27]

" i wanted to cancel..."
Here's what I got:

1. Free sony ericsson w300i (used fido dollars too, dont need it for those that know the # of fones i switch every month)
2. $25 per month unlimited incoming for the full 2 year contract.
4. Unlimited evening and weekends (here fido rules as their evenings starts at 7 pm)
4. Call display free for one year
5. 150 anytime minutes
6. happy hour free for one year (therefore i get my unlimited e/wkn beginning at 5pm)
7. unlimited local incoming and outgoing for 2 months

they wouldnt budge on the SAF...dammit...eh...not bad...but not gr8

[KennyC]

heres what i got:

$20 + saf + other taxes/fees on 3 year contract:
-200mins anytime
-unl. e/w
-f2f 1000mins
-free lg chocolate (currently $150 w/ 3yr contract)

is this worthwhile to pursue?

[PhoeniX Skye]

heres what i got:

$20 + saf + other taxes/fees on 3 year contract:
-200mins anytime
-unl. e/w
-f2f 1000mins
-free lg chocolate (currently $150 w/ 3yr contract)

is this worthwhile to pursue?

You mean they gave you that deal then you said you'd call them back?

How would they confirm/know what they offered you before?

[mcbain27]

not bad, thats the 1st offer they gave me, but 3 yrs is just too long. pretty good deal i say
heres what i got:

$20 + saf + other taxes/fees on 3 year contract:
-200mins anytime
-unl. e/w
-f2f 1000mins
-free lg chocolate (currently $150 w/ 3yr contract)

is this worthwhile to pursue?

[spol]

heres what i got:

$20 + saf + other taxes/fees on 3 year contract:
-200mins anytime
-unl. e/w
-f2f 1000mins
-free lg chocolate (currently $150 w/ 3yr contract)

is this worthwhile to pursue?

For a 3 years you should have got free incoming for at least the first year.

[KennyC]

not bad, thats the 1st offer they gave me, but 3 yrs is just too long. pretty good deal i say

hey mcbain, but wouldnt this deal be better than the one u just posted?

ME --- YOU
=========================================
$20@3yrs --- $25@2yrs
LG TG800 ($150 value) --- SE W300i ($75)
200min --- 150min
1000min F2F --- none
Unlimited E/WE --- same
CID $5 --- CID included
No Happy Hrs --- Happy Included (for one year)


Standard Bonus for Signing 2 or 3 Yrs:
-Unlimited local incoming and outgoing for 2 or 3 months
==========================================


the reason why i didnt get anything else like CID or SAF or Free Incoming is bc i got the LG Chocolate for free...i will as them to bump me down to the SE z710 and see if i can get free CID and/or free incoming.

and to the other person...i asked for them to note it on their system so that i may take some time to discuss with my wife before deciding.

[mgazer]

For those of us VIOLENTLY OPPOSED to signing contracts, can anyone who negotiated a deal with Fido WITHOUT signing a contract post the details?

I have 2 phones with Fido on a monthly arragement ($20 for 200 minutes) and would love to swing some free stuff (eg. call ID, vmail, etc)..
Thanks

[PhoeniX Skye]

Read the first post.

[lucy_2222]

We were just offered a great rate to stay with Fido, WITHOUT signing a contract. We have 2 phones with them.

$20 per month
-No SAF for 1 year
- No voicemail or call display fees
- 100 anytime minutes
- 1000 evening and weekends
- $25 for 1 Motorola Razr V3C (Hubby didn't want a new phone) (we used our fido dollars and he gave us $300 credit towards the phone)

Took us sometime to be offered this though. I called, didn't get offered any deal at all. Called back and didn't get anywhere. DH called, was offered the plan but no phone. I called back, told them I wanted a phone, and got it for $25.

[hotstartup]

not bad, thats the 1st offer they gave me, but 3 yrs is just too long. pretty good deal i say

so peoplewith city fido able to negotiate anything? which phones are avail with discounts?

[qwertyuiop]

For those of us VIOLENTLY OPPOSED to signing contracts, can anyone who negotiated a deal with Fido WITHOUT signing a contract post the details?

I have 2 phones with Fido on a monthly arragement ($20 for 200 minutes) and would love to swing some free stuff (eg. call ID, vmail, etc)..
Thanks

Look at mine on the first page too.

[mgazer]

Lucy2222... send me a PM... I tried to message you but your account isn't set up to receive.

[snickerzmom]

I have the CityFido $70 plan, with a HipTop, so I also have the $20 unlimited data plan. I have been offered a renewal of the plan, so I was going to negotiate a new phone into it (using my Fido dollars). My question is, if I pick up one of the Sony Ericssons with the built in email, will I end up with extra charges for data, or will the $20 data plan continue to cover me for data, even if I do not use the HipTop any more? Or does one of the LGs make more sense for me.

The functions I use most are email and calendar. Too bad there isn't another HipTop option running around, I love mine.

Can you help me S. Chan or anyone else?

[S.Chan]

I have the CityFido $70 plan, with a HipTop, so I also have the $20 unlimited data plan. I have been offered a renewal of the plan, so I was going to negotiate a new phone into it (using my Fido dollars). My question is, if I pick up one of the Sony Ericssons with the built in email, will I end up with extra charges for data, or will the $20 data plan continue to cover me for data, even if I do not use the HipTop any more? Or does one of the LGs make more sense for me.

The functions I use most are email and calendar. Too bad there isn't another HipTop option running around, I love mine.

Can you help me S. Chan or anyone else?

That will not work. The $20 Unlimited Hiptop Data Option is only for Hiptop Devices (i.e. only Fido branded Hiptop or Hiptop 2). If you use any other phone, you will be charged the per kb data rate of 3¢.

Furthermore, you must remember that CountryFido plans with SAF included are not eligible for keeping the SAF included in your price plan AND getting a handset at agreement price at the time of renewal. You can only get one or the other (you get to choose). The only way around this is to be a multi-line subscriber (i.e. more than one line on your account).

[bubble.tea]

..... VIOLENTLY OPPOSED to ....

ROFLMAOBBQ....I love that.

[hothummer]

Was offered the following without a contract...Is this a good deal?? Tried to get more daytime min and was refused and also tried to get unlimited E/W starting at 5pm forever but was refused.

200 daytime
unlimited E/W starting at 5pm for year 1 and 7pm onwards
Call ID/Vmail

$20 + SAF
no contract

Anything else that I can push for - eg. F2F perhaps??

Thanks

[masterballer]

Been with them for 5 months now....

$25+saf+911+tax per month:

150 Datime Min
Unl Eve and Wkn @ 7
Unl Incoming Calls


Now i want CID, not even Voice mail, i just want CID...is it possible to ask for it? i dont wanna pay $5 for something so stupied, i mean they make 100% profit off it :twisted:

[InFeXiOn]

I've been with Fido for 14-15 months now on a monthly plan but never bothered to sign any kind of a contract at all. Think if I call and demand things with a 3 year contract I'll score a killer plan and a free LG Chocolate? I need a new cell phone since I don't switch phones as often as before and the LG Chocolate is $150 right now - bit too much for my tastes, free is better.

I'm hoping to also get at least 200 daytime minutes so that I don't exceed my limit anymore.. and also early evenings and some other small bonuses would be nice. I mean, I have been with them for like 15 months now. Problem is, for a while there when I lost my job my payments were late and I got disconnected and had to get reconnected - that might be bad for trying to score retention. Thoughts?

[PhoeniX Skye]

Thought: Never know until you try.

[deal_king]

I have refined the art of milking Fido over the years. Most people are shocked when they hear what I got. This year is no exception. If you can get the CSR to like you, he will love you for being the one nice guy in crazy negative day full of angry complaining customers. Once he loves you, he will break all the rules for you.

I have two lines. One on the $10/month plan and one on the $70/month Country Fido plan. I also have 194 Fido Dollars.

What I Got:

$218 CASH deposited into my Fido account.
$4.33/per month discount on caller id/enhanced voicemail for 12 months
A discounted handset of my choice at the 3 yr rate. (I renew my Country/City Fido contract in January.)
$150 repair credit if I ever need repairs done to my phone.
I keep all my Fido Dollars.

deal_king

[Fightguard]

This is what I got on a 2-year agreement:

200 mins. weekday
unlimited evenings/weekends
1000 fido2fido
voice mail free 1-year
call display free 1-year
unlimted local calls 2-months
nokia 6126

$20/month + SAF + 911 + tax

The first offer I got was VM+CID free for 3-months :o

[PCalvin]

My classic city fido plan:

$45 +tax
-unlimited calls over the original area
-caller id and voicemail included for two years
-system access fee included
-nokia 6126

[Qube]

Hmmm I wonder if they will hold my FidoPro against me if I negotiate :)

[i cant tell you]

First off, I would like to add that fido took close to 6 months to fulfill this "retention plan". I had to call them back every month to tell them to keep their promise :)

150 Anytime Minuites
100 Anytime Minutes to U.S.
Unlimited Evening/Weekends
Fido to Fido (w/ Free texting) and F2F L.D in Canada
Free Caller I.D.
$2/month for Voice Mail
Free MotoRazr. (when it was cool way back when)
All this with signing 2-year contract. (now 8 months into it)


all for 15$ a month. [originally 20$ a month, but after they kept messing up my bill, they reduced it by $5 a month and gave me a cheap nokia for free]
With taxes and SAF= ~$26/month.

[Leshita]

So if I am currently on prepaid, but want to sign a 3 year contract, will calling retention help at all to get a special deal? I have 2 other family members under Fido contracts though, just not me.

[PhoeniX Skye]

Fido Retention Plans

Who Is Eligible?
Month-to-month Fido subscribers who have been a customer for at least 3 months are eligible for retention plans, special discounts, or recurring credits. Prepaid users are not eligible for these.


.

[Leshita]

Yes, I did see that part before. Just thought it might be good to ask in case others have gotten varying experiences.

[~Chester~]

My classic city fido plan:

$45 +tax
-unlimited calls over the original area
-caller id and voicemail included for two years
-system access fee included
-nokia 6126

Thanks for sharing your awesome unattainable plan. I think this thread is meant for retention plans - not to detail a plan people cannot get.

First off, I would like to add that fido took close to 6 months to fulfill this "retention plan". I had to call them back every month to tell them to keep their promise :)

150 Anytime Minuites
100 Anytime Minutes to U.S.
Unlimited Evening/Weekends
Fido to Fido (w/ Free texting) and F2F L.D in Canada
Free Caller I.D.
$2/month for Voice Mail
Free MotoRazr. (when it was cool way back when)
All this with signing 2-year contract. (now 8 months into it)


all for 15$ a month. [originally 20$ a month, but after they kept messing up my bill, they reduced it by $5 a month and gave me a cheap nokia for free]
With taxes and SAF= ~$26/month.

From what I can see, that's an awesome package. I haven't seen a retention plan like this before. Were you on a corporate plan before? Long term customer?

[i cant tell you]

I was with them for 4 years before that...not corporate.
And I Kept threatening to cancel everytime they messed up my invoice- very nicely though (which they did mess up consecutively for 6 or 8 months)...
Also, I suggested that i was from the better business bureau (very implicitly)..hehe..:cheesygri

Also, as mentioned by a previous poster of this thread- it helps to be SUPER nice to them. I was so nice even after the 6th consecutive month of invoice bill errors that i guess they began to feel sorry for me.:lol:

Also, Speak to ***** from retentions. She hooked me up alot! (PM me for the sales rep name, dont wanna give out her name on here-just not ethical i think..i think.)

[hothummer]

Just got the following from Fido:

200 daytime min
unlimited E/W starting at 5pm
CID/VM
F2F free for 6 months

$20 + SAF + tax

wouldn't budge on any more daytime minutes or unlimited incoming...

Pretty good deal I think.

[Hoosier Daddy]

hothummer, what plan where you on previously on for how long, and how did u go about getting this deal, did u specifically ask for that or is that something they offered to you?

[hothummer]

hothummer, what plan where you on previously on for how long, and how did u go about getting this deal, did u specifically ask for that or is that something they offered to you?



I have 2 phones on the $20/200 plan. One line has been with Fido since 98 and the other for about a year.

Called retention and told them that I was thinking of quitting and going to Rogers for a better deal. They offered me 100 daytime, unlimited E/W, CID/VM for $20 +SAF and I negotiated up from there.

They were surprisingly friendly, I suppose since I have been with then for 8 years.

[mdonaldson]

I have 2 phones on the $20/200 plan. One line has been with Fido since 98 and the other for about a year.

Called retention and told them that I was thinking of quitting and going to Rogers for a better deal. They offered me 100 daytime, unlimited E/W, CID/VM for $20 +SAF and I negotiated up from there.

They were surprisingly friendly, I suppose since I have been with then for 8 years.

contract signed? how long? new phones?

[hothummer]

contract signed? how long? new phones?



No contract (contracts are for suckers!), good for 1 year and then I will call back and negotiate something else, no new phones as I don't need them,

When I told them that I was thinking of going to Rogers, the CSR gave me the line "you know, your phones won't work with them" to which I quickly replied "perhaps you aren't aware of the well-known concept of UNLOCKING!". They honestly believe that they can still strong-arm people to stay with them because their hardware is locked to Fido..

"Ain't seen a lock a can't pick"..

enuff said!

[biggerthanboykins]

What about telus is their a similar thread to this one?

[st7860]

What about telus is their a similar thread to this one?

telus mobility
1-877-279-3100
or
416-279-3100
client.loyalty@telus.com

[biggerthanboykins]

telus mobility
1-877-279-3100
or
416-279-3100
client.loyalty@telus.com

I wonder if they are open today, I've been plan free with telus for 3 years now. The best they will do is give me $300.00 of the regular price of a handset, with a 3 year contract. Which is BS I'm a Mike user and basically it's just $100 off of what everyone else gets.

Any thing i should bew asking for in particular?

(sorry , wish their was a telus rep on redflag)

[xg3]

Just got mine renewed.

2 Years.. Chocolate for $60

(Same plan as before) - $25
100min anytime
1000 weekend/weeknight
Unlimited incoming
CallerID Free
Plus - $5 off monthly.

Makes my bill.. $20 + SAF + Tax

[Hoosier Daddy]

just spoke to fido retention,

told them i was considering switching, wanted to know if they could offer me a retention deal similar to the plan i had but cheaper, i was on unlimited incoming $25 deal,

Basically got the same deal
$25/ month
150 daytime minutes
unlimited incoming
1000 evening/weekend min
voice mail/caller id - $8
- $5 credit/per month
- waived sys. access fee for a year,
comes up to about $32.50/month

no contract

[jq_jou]

wow, this is cool. How can u manage getting unlimited incoming? i called them earlier and got response that i have to sign 2-3 yr contract to get this.
My retention pkg now is $15, details
50 daytime +50 minutes free bonus
free voice mail/caller id for a year
Sys. access fee can't be waived
no contract


just spoke to fido retention,

told them i was considering switching, wanted to know if they could offer me a retention deal similar to the plan i had but cheaper, i was on unlimited incoming $25 deal,

Basically got the same deal
$25/ month
150 daytime minutes
unlimited incoming
1000 evening/weekend min
- $8
- $5 credit/per month
- waived sys. access fee for a year,
comes up to about $32.50/month

no contract

[KennyC]

well i finally gave in and got the following:

On Wife's Acct:
3-yr contract @$20/mth
-200min anytime
-1000min F2F
-unlimited evenings/weekends
-free lg chocolate phone

On My Acct:
2-yr contract @$25/mth
-100min anytime
-unlimited incoming
-1000min evenings/weekends (or was it unlimited too; cant remember and wont matter)
-CID Free for 1yr (or you can think of it as 1/2 price since its a 2yr contract)
-$5/mth credit for 1yr
-$38.xx lg chocolate phone

I'm gonna be selling one of the LG Chocolate phones...hopefully i can get $300 for it as it will go towards an unlocked SE k790 ($490...yikes).

[Hoosier Daddy]

wow, this is cool. How can u manage getting unlimited incoming? i called them earlier and got response that i have to sign 2-3 yr contract to get this.
My retention pkg now is $15, details
50 daytime +50 minutes free bonus
free voice mail/caller id for a year
Sys. access fee can't be waived
no contract

yeah the first time i called i spoke to a guy that said the same thing, then i called again 1 week later, and talked to a girl, she mentioned that i was offered the unlimited incoming deal on a 2 yr contract, i told her i didn't want to sign a contract, she put me on hold and after offered the above deal for a year

[NeedADeal]

Anyone out there able to score a nice deal for City Fido + Unlimited GPRS? I had the unlimited $50 GPRS plan but put it on hold and then they cancelled it so now they say you can't get unlimited data unless you get a Hiptop from them (not even an ebay one).

[S.Chan]

Anyone out there able to score a nice deal for City Fido + Unlimited GPRS? I had the unlimited $50 GPRS plan but put it on hold and then they cancelled it so now they say you can't get unlimited data unless you get a Hiptop from them (not even an ebay one).

Retentions cannot offer you discontinued plans or options.

Actually, if you can buy a Fido branded Hiptop or Hiptop 2 off ebay, it'll work on Fido with the $20 Unlimited Hiptop Data Plan. However, if you buy a Sidekick, Sidekick 2, Sidekick 3, or Hiptop 3 off ebay, it will not work with the $20 Unlimited Hiptop Plan.

[NeedADeal]

Retentions cannot offer you discontinued plans or options.

If I had known that, I would have kept it until my new phone arrived.

I think it sucks that carriers in Canada no longer offer unlimited data plans. I wish some Us carriers showed up here with their unlimited GPRS plans and kicked the Canadian monopoly in the stones.

[gamer4Life]

People with CityFido, I'm sure if you try to cancel your plan, they'll try to offer you something better or maybe a free LG chocolate. Let us know what your retention plan is like :razz:

[gamer4Life]

No contract (contracts are for suckers!), good for 1 year and then I will call back and negotiate something else, no new phones as I don't need them,

When I told them that I was thinking of going to Rogers, the CSR gave me the line "you know, your phones won't work with them" to which I quickly replied "perhaps you aren't aware of the well-known concept of UNLOCKING!". They honestly believe that they can still strong-arm people to stay with them because their hardware is locked to Fido..

"Ain't seen a lock a can't pick"..

enuff said!

I highly doubt it... why would Fido try to retain customers that want to switch to Rogers? Rogers OWNS Fido. The money is going to the same company.

[ndondo]

Look at mine on the first page too.

I think qwertyuiop got the best plan so far ...

I want his plan
200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

[terongus]

Just got similar deal like last year

F2F all over canada
150 minutes daytime
Unlimited Weekend/Eve
Call Display & Voicemail for additional 4 dollars
10 dollars off each month for the next 12 months
no contract


For $30 + $4 - $10 = $24 for the next 12 months

[mdonaldson]

Just got similar deal like last year

F2F all over canada
150 minutes daytime
Unlimited Weekend/Eve
Call Display & Voicemail for additional 4 dollars
10 dollars off each month for the next 12 months
no contract


For $30 + $4 - $10 = $24 for the next 12 months

Does that include SAF?

[bigbossman]

Just called in.

I was given two offers:

#1
-2 year contract
-unlimited incoming package for $15/month for the duration of the contract (I believe this includes 1000 evenings and weekends after 7 and 100 daytime minutes).
-Caller ID and Voicemail for 1 year

#2
-No contract
-Unlimited incoming for $20/month
-Caller ID and Voicemail for 6 months

Thats the best the guy could do, #1 was tempting but I took option #2 to stay off a contract.

Cheers.

[sidshock]

Umm..I only wish this thread was posted before I talked to Fido CR (I really wanted to cancel) I didn't realize I could get a better retention plan.

Here is what I got:
3-year contract Couple's Package for $35/mo
Besides the advertised offer, they gave me:
- Let me use my Fido $ for 2 new phone (= 2 Sony Z710i free)
- 1 year SAF free for both lines (So I could actually get 3 year free!?!)

That's definately not as good as posted above. Sigh.... :(



it's prob. too late now, but you have 15 days to decide to stay locked in the contract or get out of it, and return the handset too at no xtra cost!!

[blakhart]

Can we still get retention plans? or is it too late now?

What are the chances you can get them to give you a free handset?

[S.Chan]

Can we still get retention plans? or is it too late now?

What are the chances you can get them to give you a free handset?

Have you read the first post? :confused:

[S.Chan]

By the way just to let people know, Fido has a 15% off Sony Ericsson Bluetooth Accessories right now. You need to bring the special 15% insert from your December bill to your nearest Fido Corporate store to qualify. This offer expires January 30, 2007 and has been active since beginning of December.

Basically, this means you can get the Sony Ericsson HBH-610a for $85 + Tax (Original = $100) or the Sony Ericsson HBH-IV835 for $106.25 + Tax (Original = $125).

EDIT: Here's a scan of the insert...
http://img508.imageshack.us/img508/1862/fidosonyericssonbluetooat8.th.jpg (http://img508.imageshack.us/img508/1862/fidosonyericssonbluetooat8.jpg)

[blakhart]

Have you read the first post? :confused:

Sorry, my bad. I just wanted to know what the chances are that I can negotiate for a free LG Chocolate because I read one of the posters heredid it.

[PhoeniX Skye]

15.63%.

[krypton]

prepaid customers not eligible??

[sa-chan]

lol. you won't know if you don't give it a try. If someone got a free LG Chocolate, then you know it's possible... just gotta give the effort and have the determination to try and break the CSRs :)

Sorry, my bad. I just wanted to know what the chances are that I can negotiate for a free LG Chocolate because I read one of the posters heredid it.

[blakhart]

Dang, I called in today but unfortunately the retentions department is only open Mon-Fri... at least that's what the CSR told me.

[asia_le]

i called Fido today but the CSR offered me a crappy deal so I didn't take it. Is there a direct number we can contact the retension dept? Because I asked the girl to transfer me to the retension dept but she didn't.

[st7860]

i called Fido today but the CSR offered me a crappy deal so I didn't take it. Is there a direct number we can contact the retension dept? Because I asked the girl to transfer me to the retension dept but she didn't.


1-888-259-3436 fido retentions direct line

rogers retentions
(1-888-936-7283)
telus mobility
1-877-279-3100
or
416-279-3100
client.loyalty@telus.com

1-866-363-9712 rogers corporate HUP line

[asia_le]

i called Fido today but the CSR offered me a crappy deal so I didn't take it. Is there a direct number we can contact the retension dept? Because I asked the girl to transfer me to the retension dept but she didn't.

[asia_le]

oops...sorry for the repost...thanks st7860

[jchan1985]

signed up back in Sept...
but this is what I got on a 2-yr contract

$25 F2F + $5 for 50 extra mins
100 daytime +50 extra
1000 E&W
Free local txt & calls to fido (new F2F don't have free txt apparently!)
Caller ID & VM for $8
$38/month

My credits...
$8/mo for CID & VM (need ISIC card - have to be a student)
$5/mo for...me for 2yrs :cheesygri
$60 or $50 for phone credit (didn't get a phone)
$5/mo for the 50 extra mins for 1 yr...turned to 3yrs (sorta...see below)
rep couldn't do 2 years of $5 for the extra mins so gave me a $60 for a one shot equivalent of $5x12months credit...
they missed the $5 credits a couple of months...called back and asked nicely...rep "fixed" my issue and re-instated my $5 for two years :D (instead of the original 1yr...on top of my $60)

so after the $18 discount
my monthly is $20 +SAF +tax
and I got about $110 in one shot credit

[scamit]

My contract is up on Jan 10, so I called today to cancel my line, and here is the offer I received

Monthly Plan - $35.00
-------------------------
250 Daytime minutes
Unlimited Incoming
Unlimited Evening and Weekends starting at 7pm
Extended Network
Caller ID
Voice Mail
100 Text Messages
100 Canadian Long Distance Minutes
2 year agreement


I also had $75 in Fido Dollars which was applied for the Nokia 6162. The agreement price for that phone is $125, i got a $50 handset credit, so the phone was free.

[dreamaz]

Im on City Fido+SAF coming up for renewal on Feb 10. Got a letter in december saying if i renewed before dec 31 they would renew me on a unlimited calls in canada plan but i missed the deadline (lost the letter).

Any idea on what they would do for me now if i renew? really want that plan

thanks

[PhoeniX Skye]

Ask the people that would know for sure...: them.

[GSC]

[QUOTE=jchan1985;4463429]signed up back in Sept...
but this is what I got on a 2-yr contract

$25 F2F + $5 for 50 extra mins
100 daytime +50 extra
1000 E&W
Free local txt & calls to fido (new F2F don't have free txt apparently!)
Caller ID & VM for $8
$38/month

My credits...
$8/mo for CID & VM (need ISIC card - have to be a student)
$5/mo for...me for 2yrs :cheesygri
$60 or $50 for phone credit (didn't get a phone)
$5/mo for the 50 extra mins for 1 yr...turned to 3yrs (sorta...see below)
rep couldn't do 2 years of $5 for the extra mins so gave me a $60 for a one shot equivalent of $5x12months credit...
they missed the $5 credits a couple of months...called back and asked nicely...rep "fixed" my issue and re-instated my $5 for two years :D (instead of the original 1yr...on top of my $60)

so after the $18 discount
my monthly is $20 +SAF +tax
and I got about $110 in one shot credit[/QUOTE


I am also a student (with ISIC card), what can I get except $8/mo for CID & VM

[S.Chan]

signed up back in Sept...
but this is what I got on a 2-yr contract

$25 F2F + $5 for 50 extra mins
100 daytime +50 extra
1000 E&W
Free local txt & calls to fido (new F2F don't have free txt apparently!)
Caller ID & VM for $8
$38/month

My credits...
$8/mo for CID & VM (need ISIC card - have to be a student)
$5/mo for...me for 2yrs :cheesygri
$60 or $50 for phone credit (didn't get a phone)
$5/mo for the 50 extra mins for 1 yr...turned to 3yrs (sorta...see below)
rep couldn't do 2 years of $5 for the extra mins so gave me a $60 for a one shot equivalent of $5x12months credit...
they missed the $5 credits a couple of months...called back and asked nicely...rep "fixed" my issue and re-instated my $5 for two years :D (instead of the original 1yr...on top of my $60)

so after the $18 discount
my monthly is $20 +SAF +tax
and I got about $110 in one shot credit


I am also a student (with ISIC card), what can I get except $8/mo for CID & VM

The 1 year free CD/VM or free F2F offer with a valid ISIC card has expired for several months already. The current ISIC offers are the two student plans at $25 (150 Anytime, Unlimited E/W, Unlimited Incoming) and $35 (250 Anytime, Unlimited E/W, Unlimited Incoming, 100 Canada LD, Call Display). However, if you sign up at a Fido store/kiosk (i.e. not at student phones), you don't even need an ISIC card. All that is required is a valid Student ID.

[jchan1985]

The 1 year free CD/VM or free F2F offer with a valid ISIC card has expired for several months already. The current ISIC offers are the two student plans at $25 (150 Anytime, Unlimited E/W, Unlimited Incoming) and $35 (250 Anytime, Unlimited E/W, Unlimited Incoming, 100 Canada LD, Call Display). However, if you sign up at a Fido store/kiosk (i.e. not at student phones), you don't even need an ISIC card. All that is required is a valid Student ID.

hrm...didn't know about that...somehow I still have it :cheesygri

[S.Chan]

hrm...didn't know about that...somehow I still have it :cheesygri

If you got or submitted the request for the 1 year free CD/VM or 1 year free F2F before they switched over to the current student plans promo (*the switch happened on August 22nd, 2006), then you get to keep the monthly CD/VM or F2F credit for the remainder of your 1 year free period.

[1azymf]

I have the following from Fido...

$15/month + SAF + 911 + taxes
Unlimited Incoming
100 minutes
1000 e/w at 7pm
call display
voicemail

Thats an amazing deal. I'd love to get my hands on that. Is that with a contract or not?

just spoke to fido retention,

told them i was considering switching, wanted to know if they could offer me a retention deal similar to the plan i had but cheaper, i was on unlimited incoming $25 deal,

Basically got the same deal
$25/ month
150 daytime minutes
unlimited incoming
1000 evening/weekend min
voice mail/caller id - $8
- $5 credit/per month
- waived sys. access fee for a year,
comes up to about $32.50/month

no contract

Also pretty good. Sounds like my plan (except for 100 daytime minutes & SAF & $5 credit) $46.00 per month.


I just finished calling Fido. However, it was for checking out my options for retaining my number. I am going out of the country until June. At first they offered me $10/m to keep my line active (the cheapest...supposedly). It includes everything but tax. It also included 1000 forwarding minutes. I was hesistent because a switch to pre-paid service would've been cheaper. Then she offered to reduce the monthly plan to $5/m. As anyone else had experienced with putting their phone 'on-hold'?

Glad to know that the number switching thing kicks in March 2007. I"m so up for paying less than $40+ a month lol.

[S.Chan]

Thats an amazing deal. I'd love to get my hands on that. Is that with a contract or not?



Also pretty good. Sounds like my plan (except for 100 daytime minutes & SAF & $5 credit) $46.00 per month.


I just finished calling Fido. However, it was for checking out my options for retaining my number. I am going out of the country until June. At first they offered me $10/m to keep my line active (the cheapest...supposedly). It includes everything but tax. It also included 1000 forwarding minutes. I was hesistent because a switch to pre-paid service would've been cheaper. Then she offered to reduce the monthly plan to $5/m. As anyone else had experienced with putting their phone 'on-hold'?

Glad to know that the number switching thing kicks in March 2007. I"m so up for paying less than $40+ a month lol.

They're not really putting your account on "hold". They are just switching you to the $10 retention plan that is outlined in the first post of this thread. Do note, once you switch off a grandfathered plan to the $10 retention plan (or any other plan), you will not be able to get your grandfathered plan back afterwards. So if you have a grandfathered plan, you have to weigh out your choices.

If you switch to Fido Prepaid Service from a M2M plan, there is a $25 migration charge.

[maebach]

The woman kept telling me the deals they have.

This is what I wanted:
200 daytime
1000 EW
Call Display
50 Text Messages per month

$25 including SAF

What she offered:

100 daytime
1000 EW
Call Display (12 months)
Voice Messaging (12 months)
F2F
50 Text Messages per month
$25+SAF

comes to $33ish.

Is that a good deal?

My current plan is like this:

200 minutes datyime
1000EW
Free Incomming TM

for $25 + SAF. comes to 33ish.



Her deal is good, but 100 minutes is too low. I use about 190ish minutes a month. I'll call back tommorrow and ask if they can go up to 200 minutes and get rid of voice messaging.

[MadCow]

To the Fido experts/representatives within this thread:

Just to re-ask for the few posts that have been neglected, since I'm interested myself:

Prepaid subscribers are not eligible for any type of retention plan if they want to switch to monthly, correct?

I started off with Fido in 2003 as a prepaid subscriber and then switched to a monthly plan during the Fall of that year. After 2 years, I switched back to prepaid and am still using the same number now. Someone mentioned that account numbers are lost once you move from monthly to prepaid, and I would like to know if anyone else can verify that being true. Is my history with Fido as a monthly plan subscriber from 2003-2005 not taken into consideration anymore? Would I be like a completely new customer and have to go on a monthly plan for 3 to 6 months in order to receive such retentions?

[1azymf]

They're not really putting your account on "hold". They are just switching you to the $10 retention plan that is outlined in the first post of this thread. Do note, once you switch off a grandfathered plan to the $10 retention plan (or any other plan), you will not be able to get your grandfathered plan back afterwards. So if you have a grandfathered plan, you have to weigh out your choices.

If you switch to Fido Prepaid Service from a M2M plan, there is a $25 migration charge.


Yep, thats what I meant. Luckily (hmmm), I'm not on any grandfathered plan. Its just the $25 unlimited incoming. However, when I do come back, I do plan on improving my plan because its just not economically viable for me. (late realization at that)

[JonnyS]

200 Mins
Unlimited E/W 5-8
F2F Canada
CID
$70 credit because of all the billing issues.

$25 for 12 months, then the credits end. No Contract!

[J-Bone]

I just finished calling Fido. However, it was for checking out my options for retaining my number. I am going out of the country until June. At first they offered me $10/m to keep my line active (the cheapest...supposedly). It includes everything but tax. It also included 1000 forwarding minutes. I was hesistent because a switch to pre-paid service would've been cheaper. Then she offered to reduce the monthly plan to $5/m. As anyone else had experienced with putting their phone 'on-hold'?

Glad to know that the number switching thing kicks in March 2007. I"m so up for paying less than $40+ a month lol.

When I left the country back in 2004 - they told me the same $10/month deal. I kept insisting that there must be some better they can do for me (long time Fido user) - but the CSR told me that it was the 'best' deal and even suggested I switch to pre-paid.

I got fed up and then I told them that I was going to cancel my Fido (I wasn't on contract at the time) - then I got transferred to another retentions CSR and he told me he would switch me to $10/month and that he would credit me $10/month too so that my number was retained for free. When I asked him, "Why did the other CSR keep telling me that $10/month was the best deal?" - he dodged the question. :cheesygri

[GSC]

I called today a nice lady said she cant waive my SAF without contract...

my plan:
$30/ month
100 daytime
1000 evening
$10 credit/ month for 6 months
CID + VM for 6 months
SAF + 911 + taxes NOT included



this is the deal I want
Originally Posted by Hoosier Daddy
just spoke to fido retention,

told them i was considering switching, wanted to know if they could offer me a retention deal similar to the plan i had but cheaper, i was on unlimited incoming $25 deal,

Basically got the same deal
$25/ month
150 daytime minutes
unlimited incoming
1000 evening/weekend min
voice mail/caller id - $8
- $5 credit/per month
- waived sys. access fee for a year,
comes up to about $32.50/month

no contract

[beripari]

I briefly glanced through the 9-pages of posts & not sure if my question has been answered so here goes.

For those of us who signed a contract last year (there was a MULTI-page thread at the time!), those contracts are coming due NOW, if they haven't already done so. What happens at the "expiration" date? Is it automatically renewed for the same length (with no "freebies")? Are we supposed to call them? I'm currently on a grandfathered plan ($20 for 200 anytime minutes) & was month-to-month last year when I called to sign a contract (it comes due in a few weeks) but got a new phone, free voice mail, etc at the time. Just wondering what happens now or if I should take any action before the expirty date??

Can the local "Fido" expert please advise/suggest what route to go -- I don't mind staying with Fido (unless there a much better deal to be had elsewhere!) but don't want to lock in long term, especially without any freebies like voice-mail or SAF. Thanks!!

[beripari]

For everyone who got "monthly" credits or "waived fees" when they signed contract last year, did you have monthly accounting nightmares on your billing? I swear it was a part-time job requiring a regular mothly call to FIDO to get the billing straightened out every single month! Trying to avoid that this time around!

And, for contracts which are expiring, I read some of you got notification letters (how far in advance) & others didn't?

[1azymf]

When I left the country back in 2004 - they told me the same $10/month deal. I kept insisting that there must be some better they can do for me (long time Fido user) - but the CSR told me that it was the 'best' deal and even suggested I switch to pre-paid.

I got fed up and then I told them that I was going to cancel my Fido (I wasn't on contract at the time) - then I got transferred to another retentions CSR and he told me he would switch me to $10/month and that he would credit me $10/month too so that my number was retained for free. When I asked him, "Why did the other CSR keep telling me that $10/month was the best deal?" - he dodged the question. :cheesygri

Aw man you're so lucky. Hmmm well I wasn't in the 'fed-up' mood nor do I want to dishonestly try to bilk them into giving it entirely for free. I can live with what happen now, I'll just take my revenge when I come back to the country :D

[S.Chan]

To the Fido experts/representatives within this thread:

Just to re-ask for the few posts that have been neglected, since I'm interested myself:

Prepaid subscribers are not eligible for any type of retention plan if they want to switch to monthly, correct?

Correct. But YMMV in some special cases.

[S.Chan]

I briefly glanced through the 9-pages of posts & not sure if my question has been answered so here goes.

For those of us who signed a contract last year (there was a MULTI-page thread at the time!), those contracts are coming due NOW, if they haven't already done so. What happens at the "expiration" date? Is it automatically renewed for the same length (with no "freebies")? Are we supposed to call them? I'm currently on a grandfathered plan ($20 for 200 anytime minutes) & was month-to-month last year when I called to sign a contract (it comes due in a few weeks) but got a new phone, free voice mail, etc at the time. Just wondering what happens now or if I should take any action before the expirty date??

When your contract expires and you don't renew, then you'll be moved to month to month without contract. Your plan will stay the same. Just to let you know $20/200 Anytime is not a grandfathered plan, it's still available.

There is one exception. That is for City Fido or Country Fido users who have SAF included in their price plans. If they do not renew their contract, then they'll be moved to month to month, but SAF will no longer be included in their price plans.

[S.Chan]

And, for contracts which are expiring, I read some of you got notification letters (how far in advance) & others didn't?

It doesn't matter if your received a renewal letter or not. Everyone can still get an agreement priced handset if they renew (with the exception of single-line City Fido and Country Fido accounts). You are eligible to renew your Fido Agreement up to 150 days (~ 5 months) prior to the end of your current agreement. Do note, that when you renew before your current agreement ends, your current agreement is extended by 2 years (i.e. if you renew 2 months early, your contract starts immediately, but will end in 2 years and 2 months from the day you renew).

[~Chester~]

^^^^

Thanks for clearing this up. I always wondered at which point is the start of new contract.

[kits_meows]

been on fido month to month since 1999 and i remember the good ol' days when they used to send you a new phone every 8 months or so just for staying on...but i digress...

called last friday and spoke to some new 'tard in customer service as per op and previous posters' instructions and got nadda after about an hour on the phone. all he did was follow the rules to the letter and tell me what phones i could get with my fido dollars - complete waste of time and i nearly did cancel my number from sheer frustration.

called today on a totally unrelated billing issue (it didn't used be that you if you wanted to pay online that you had to do so 5 biz days in advance to avoid late fees...wtf is up with all the new rules??) and spoke with a bubbly, friendly girl in customer service who after after resolving the billing annoyance immediately offered to knock off the $8 vm/call display for 2 months on my no contract, grandfathered $25 unlimited incoming plan. she personally couldn't do anything about the SAF though but suggested i call into CUSTOMER RELATIONS when my 2 months are up and see what else i could do. found out they have all the power to jiggle your account and the customer service reps have to pass you onto those retention pple when you want to cancel anyway so save yourselves some time and just call the 259 number!

after the fiasco last friday i don't have the energy to deal with customer relations/retention right now so i'll call them up in 2 months. wow, it really is a crap shoot as to whether you get some useless, mindless drone or if you actually manage to talk to a REAL customer rep.

btw, thanks for starting this thread, op. :)

[KennyC]

well the first bill (since the retention phone calls i made) came and man did things NOT get translated right.


well i finally gave in and got the following:

On Wife's Acct:
3-yr contract @$20/mth
-200min anytime
-1000min F2F
-unlimited evenings/weekends
-free lg chocolate phone


on the above acct, the phone was charged to me at $60...WTF? they specifically said free. instead, they charged me:
-LG TG800 > +$400
-3yr renew credit > -$250
-goodwill credit > -$50
-fido dollars > -$40 (approx)
----------------------------
total charge = $60

so not only was it not free...they used my fido dollars too. we never even talked about using my fido dollars to do the original deal of FREE LG. ridiculous!!! well i guess my decision to cancel this acct is now made easiler...i will be cancelling asap.


On My Acct:
2-yr contract @$25/mth
-100min anytime
-unlimited incoming
-1000min evenings/weekends (or was it unlimited too; cant remember and wont matter)
-CID Free for 1yr (or you can think of it as 1/2 price since its a 2yr contract)
-$5/mth credit for 1yr
-$38.xx lg chocolate phone


on this acct, everything looks correct except for the fact that they again used my fido dollars as part of the deal...which we never discussed...ever.
for this acct i cannot afford to cancel so i will bend over and take it...38 bucks for an lg on 2yrs isnt too bad anyways.

[snickerzmom]

Okay, I might be setting myself up for a spanking here, because I did not extensively search to see if this is covered...but I am pretty sure it has not been...

Has anyone heard if Fido is looking to bring in the Hiptop3? I have the Hiptop2 and I love it, but it is dying a slow death from constant use AND my contract is up at the end of February...so I am hoping against hope that the Hiptop3 is going to magically appear in the Fido offerings some time in the next two months...

Okay, folks, go to town on me...

[S.Chan]

Okay, I might be setting myself up for a spanking here, because I did not extensively search to see if this is covered...but I am pretty sure it has not been...

Has anyone heard if Fido is looking to bring in the Hiptop3? I have the Hiptop2 and I love it, but it is dying a slow death from constant use AND my contract is up at the end of February...so I am hoping against hope that the Hiptop3 is going to magically appear in the Fido offerings some time in the next two months...

Okay, folks, go to town on me...

Fido currently has no plans of releasing the Hiptop 3. However, I can tell you that Fido will be getting the Nokia E62 and Sony Ericsson Z550a.

Also, Fido will be introducing a new F2R (Fido to Rogers) option on February 1st, 2007. Select customers will be given a 3 months free trial. :razz:

[snickerzmom]

Okay, thanks for the info.

It is too bad on the Hiptop3, but I suspect it is a business decision based on cost. I am a sales rep and everytime I pull that phone out at a customer location a conversation starts up about the phone. Fido is likely missing the point by not carrying the Hiptop3. They get lots of free advertising from its users (I can't believe that I am the only one who gets loads of questions about the phone each time I use it.)

Oh well. Life goes on.

Thanks for the note about the F2R promo. I suspect I may end up on that list as a heavy user, but it won't be worth my while - I have the CountryFido package - and switched away from Rogers to get it!:D

[S.Chan]

Just a heads up for people, starting February 1st, 2007, the ETF (Early Termination Fee) for Fido will rise to $400 maximum from the current $200 maximum. :( So, if you want an agreement with the current ETF, it's best that you sign up before February 1st. ;)

EDIT: Just to clarify, F2R includes calls to Rogers Wireless AND Rogers Home Phone. :D Similarily, Rogers is launching R2F on February 1st, 2007 too. Just in time before WNP starts in March... :lol:

[S.Chan]

Another heads up for you guys... As of today, January 17th, 2007, TOR (transfer of responsibility) of grandfathered plans will no longer be allowed. That means no more transfers of CityFido, CountryFido, etc. :(

[kits_meows]

:cry:

please tell me it gets worse before it gets better >:(

[_pOtEnZa_]

hey S.Chan , any chance of getting a free moto a630 if i sign up for a couple of years, im on the old 25$ unlimited incoming call plan from when it first started, no contract, monthly, lmk, thx

[jeeva86]

Another heads up for you guys... As of today, January 17th, 2007, TOR (transfer of responsibility) of grandfathered plans will no longer be allowed. That means no more transfers of CityFido, CountryFido, etc. :(


What the hell??? So I can't TOR my $25 UL Incoming? What about the $8 for CD and VM?

[st7860]

its a Pretty Dumb Move to prevent transfers. so now customers will be faced with cancelling the phone and then Fido loses the monthly revenue.

[Pseudo Nim]

Another heads up for you guys... As of today, January 17th, 2007, TOR (transfer of responsibility) of grandfathered plans will no longer be allowed. That means no more transfers of CityFido, CountryFido, etc. :(

Are you saying for transfers, or for continuing members? So if I have FidoPro, can I keep using it, or once my contract runs out I'm out of luck?

[MadCow]

Are you saying for transfers, or for continuing members? So if I have FidoPro, can I keep using it, or once my contract runs out I'm out of luck?

As long as you renew before your contract expires, you can still grandfather your plan.

Fido put this in to prevent people from profiting off selling their CityFido or CountryFido plans for big bucks.

[MadCow]

What the hell??? So I can't TOR my $25 UL Incoming? What about the $8 for CD and VM?

It'll be $9 for CD and VM very soon, if not already.

[lucy_2222]

I got my new fido bill and somehow my:

1 X $20 monthly plan
1 X $25 monthly plan
1 X $25 for my new phone
= $92?

I called, and he told me it's because they credit the SAF and VM fees next month for this month. Quite confusing, but fine I guess.

My bill for next month better be $45 plus tax.

[Pseudo Nim]

As long as you renew before your contract expires, you can still grandfather your plan.

Fido put this in to prevent people from profiting off selling their CityFido or CountryFido plans for big bucks.

Hm, it's always been like this for CityFido and others, but with package options I've found they don't quite care if you go for a while w/o a contract and then come back on a contract. You're telling me that now it's a policy to drop grandfathered options?

[MadCow]

Hm, it's always been like this for CityFido and others, but with package options I've found they don't quite care if you go for a while w/o a contract and then come back on a contract. You're telling me that now it's a policy to drop grandfathered options?

Depending on the plan you are grandfathering, some changes could come into effect if you do not renew before your contract expires. I've seen complaints from people with the first Fido2Fido plans that used to offer the extended network as well as free text messages between subscribers.

You'd have to check your contract or call to confirm, or maybe one of the Fido reps on here could clairfy if your plan would be changed if you do not renew on time.

[S.Chan]

its a Pretty Dumb Move to prevent transfers. so now customers will be faced with cancelling the phone and then Fido loses the monthly revenue.

This is only for the transfer of plans that fall under the grandfather clause. If you're already on a grandfathered plan, the plan itself won't be affected. You just won't be able to transfer your grandfathered plan to someone else.

You can still transfer your plan to someone else if your plan is one of the plans that are currently available.

[S.Chan]

hey S.Chan , any chance of getting a free moto a630 if i sign up for a couple of years, im on the old 25$ unlimited incoming call plan from when it first started, no contract, monthly, lmk, thx

The Motorola A630 is not in Fido's line-up of phones. So no matter what you do, Fido won't be able to give that to you.

[_pOtEnZa_]

The Motorola A630 is not in Fido's line-up of phones. So no matter what you do, Fido won't be able to give that to you.

really ?? thats weird i saw it new to the lg 9100 (or 9200 i cant remember) back this December in a fido booth...well thx again then :P

how about a 9100 or a 9200, how many years do i have to sign ??
thx again for your help ^_^

[MtX]

Anyone know how to get on the City Fido plan? Do you still need to pay some $350 activation fee?

[S.Chan]

Anyone know how to get on the City Fido plan? Do you still need to pay some $350 activation fee?

You can no longer obtain the CityFido Unlimited plan. This plan has been discontinued for quite some time already. However, people who had the plan before it was discontinued has the plan grandfathered. Furthermore, Fido never charged a $350 activation fee for CityFido plans.

[S.Chan]

What the hell??? So I can't TOR my $25 UL Incoming? What about the $8 for CD and VM?
It'll be $9 for CD and VM very soon, if not already.

The CD/VM package is already $9/month. This changed back on September 6th, 2006. Notice that the current $9 CD/VM package is Call Display and Voicemail whereas the old $8 CD/VM package was Call Display and Enhanced Voicemail. The good news is that if you are on the old CD/EVM package for $8, that has been and is still being grandfathered since September 6th, 2006.

[S.Chan]

really ?? thats weird i saw it new to the lg 9100 (or 9200 i cant remember) back this December in a fido booth...well thx again then :P

how about a 9100 or a 9200, how many years do i have to sign ??
thx again for your help ^_^

If you want to see what you can get, you must phone into Customer Relations. I cannot tell you what they can offer you as what they can offer varies by account. See the first post of this thread. I have a detailed explanation there.

[beripari]

I got my new fido bill and somehow my:

1 X $20 monthly plan
1 X $25 monthly plan
1 X $25 for my new phone
= $92?

I called, and he told me it's because they credit the SAF and VM fees next month for this month. Quite confusing, but fine I guess.

My bill for next month better be $45 plus tax.

Good luck with that & don't hold your breath! When I originally signed my contract with fee credits and/or free services it was NEVER properly reflected in the bill. It was a part-time job having to call fido EVERY month to get the billing straightened out -- sometimes the credit would be there, sometimes it wouldn't, interest charges since I wouldn't pay for the "free" services, etc. And, every time, it was a new CSR who would have to read the entire file containing history of my calls! I would suggest you keep the phone number of the Retention Manager you spoke with & deal directly with him re any billing problems for the contract you agreed to. It will save you much frustration (not all, but some!).

[ricenice]

Okay, thanks for the info.

It is too bad on the Hiptop3, but I suspect it is a business decision based on cost. I am a sales rep and everytime I pull that phone out at a customer location a conversation starts up about the phone. Fido is likely missing the point by not carrying the Hiptop3. They get lots of free advertising from its users (I can't believe that I am the only one who gets loads of questions about the phone each time I use it.)

Oh well. Life goes on.

Thanks for the note about the F2R promo. I suspect I may end up on that list as a heavy user, but it won't be worth my while - I have the CountryFido package - and switched away from Rogers to get it!:D


I am no longer a Fido customer but when I tied to renew my contract in NOV customer relations told me that I could get any GSM phone in the market that they don’t carry and they would reimburse me for the amount of the phone. Try talking to customer relations about it. You have to negotiate the value of the phone they would cover; they offered me $300 for 2 year contract. If the phone is locked you also have to negotiate if they will reimburse for it to be unlocked.

FYI - Always have the CSR text you any offers they make so you have back up if they mess up your bill.

[Pseudo Nim]

I am no longer a Fido customer but when I tied to renew my contract in NOV customer relations told me that I could get any GSM phone in the market that they don’t carry and they would reimburse me for the amount of the phone. Try talking to customer relations about it. You have to negotiate the value of the phone they would cover; they offered me $300 for 2 year contract. If the phone is locked you also have to negotiate if they will reimburse for it to be unlocked.

FYI - Always have the CSR text you any offers they make so you have back up if they mess up your bill.

Whoa. They would do that?? (subsidize a grey-market phone)?

[st7860]

its not a subisdy. your overpriced monthly fees pay for the money given back to you. its your money.

[Pseudo Nim]

its not a subisdy. your overpriced monthly fees pay for the money given back to you. its your money.

Sure, but I bet they don't quite see it that way :)

[ricenice]

its not a subisdy. your overpriced monthly fees pay for the money given back to you. its your money.

Here is the offer they gave me before:

"Mr. *******, We are proposing a free Nokia 6265i (phone I wanted) on a 2 year contract and you will be refunded on your account or on a credit card. We are giving you a student package 25$ 150 daytime minis, unlimited outgoing evenings and weekends and unlimited incoming calls plus free VM and CD for 12 months."

These people have all the power in the world they can charge you a penny a month if they wanted to, My friend got free CD and VM for 3 years just for flirting with the girl on the phone.

[ernestchi]

if given a retention plan, will you ALWAYS be required to sign a new contract?

[beripari]

if given a retention plan, will you ALWAYS be required to sign a new contract?
I'm interested in the experts response to this too. When I called Fido on another matter last week, I asked them when my contract expires (next month), whether I'll get written notification -- I never actually received anything in writing when I signed up for a 2yr contract! (he said, not necessarily; some may get it; some may not ?!?); and what happens at expiration because I DON'T want an automatic renewal -- he said, there won't be an automatic renewal; my existing plans won't change & it'll just revert back to month-to-month.

Just hoping for confirmation since we all know that everytime you speak to someone at Fido you get different information!

Also, got a phonecall a few days ago from market research group (Verde?) who were hired by Fido (they provided names & phone #'s of existing customers) to do customer satisfaction survey. I never do telephone surveys buy made an exception in this particular case since I've had many different problems with them over the past few years (including one that was so frustrating & time intensive in getting resolved with very little cooperations from Fido that I actually contacted the Presiden'ts office & it was resolved within 3 days!). The timing of this phone call surprised me. Sounds like they're getting concerned about customer satisfacation -- the questions were fairly detailed & specific! Maybe lots of people jumping ship?

[S.Chan]

I'm interested in the experts response to this too. When I called Fido on another matter last week, I asked them when my contract expires (next month), whether I'll get written notification -- I never actually received anything in writing when I signed up for a 2yr contract! (he said, not necessarily; some may get it; some may not ?!?); and what happens at expiration because I DON'T want an automatic renewal -- he said, there won't be an automatic renewal; my existing plans won't change & it'll just revert back to month-to-month.

Just hoping for confirmation since we all know that everytime you speak to someone at Fido you get different information!


I answered this question, the last time you asked it: http://www.redflagdeals.com/forums/showpost.php?p=4489514&postcount=135

But I'll expand on my previous response. If you don't renew, you'll be moved to month-to-month and your plan will stay the same. The only exception is for CityFido or CountryFido accounts that have the SAF included in their price plans. If they don't renew and let their contract expire, they'll still be able to keep their plans, but the SAF will no longer be included in the price plan.

[Trowa]

Be careful with FIDO. I've had many friends who were at the end of their contract. Fido contacted them but they had no time to talk to fido and told them yes to call them back later. then they find out that Fido CSR renewed their contract and stated that it was a verbal agreement.

Technically you are supposed to go Month-Month, however I'd call in to confirm everything. Legally Verbal contracts can't hold but FIDO can be an A$$ about things when it comes to them.

I'm interested in the experts response to this too. When I called Fido on another matter last week, I asked them when my contract expires (next month), whether I'll get written notification -- I never actually received anything in writing when I signed up for a 2yr contract! (he said, not necessarily; some may get it; some may not ?!?); and what happens at expiration because I DON'T want an automatic renewal -- he said, there won't be an automatic renewal; my existing plans won't change & it'll just revert back to month-to-month.

Just hoping for confirmation since we all know that everytime you speak to someone at Fido you get different information!

Also, got a phonecall a few days ago from market research group (Verde?) who were hired by Fido (they provided names & phone #'s of existing customers) to do customer satisfaction survey. I never do telephone surveys buy made an exception in this particular case since I've had many different problems with them over the past few years (including one that was so frustrating & time intensive in getting resolved with very little cooperations from Fido that I actually contacted the Presiden'ts office & it was resolved within 3 days!). The timing of this phone call surprised me. Sounds like they're getting concerned about customer satisfacation -- the questions were fairly detailed & specific! Maybe lots of people jumping ship?

[forcafriend]

I just talked to a rep. Here is what she offered:
F2F
100 mins
1000 weeknights and weekends
Call display
Voice message
Moto L2 with $70 credit + FidoDollars

for $20 a month w/ SAF


Is this a good deal?
Thanks in advance!

[ernestchi]

my 2 year contract expired a few months ago and i am looking to wait until after march 14 to make any long term commitments.

so i called today, and i am a student currently using the $20 for 200 anytime minutes plan.

I was offered the following without extra cost.

100 weekday minutes with free evenings and weekends or 200 anytime minutes

Caller ID

Voice Mail or 100 free text msgs


I ended up just adding call display and voicemal to my existing monthly plan.

[snika]

Im really pissed with Fido, I have free incoming calls. But I guess where I live isnt considered within the area, which is like 5mins out from Kitchener. Anyways, for the first few months, I would always call and the CSR would apologize and credit me for whatever it was, which I was ok with. But then one day they said they will no longer credit me and that I would have to purchase the extended network coverage so that I dont get charged for incoming calls when im at home.

They better give me a pretty good offer when it comes to renewing or I am out of there...

[nanirina]

I just talked to a rep. Here is what she offered:
F2F
100 mins
1000 weeknights and weekends
Call display
Voice message
Moto L2 with $70 credit + FidoDollars

for $20 a month w/ SAF


Is this a good deal?
Thanks in advance!

looks good to me

[thelastknight]

I have the original City Fido at $40 (which includes SAF). When I spoke with Fido Retention, the CSR said that she was not able to give me much, but did offer the following:

2 year agreement (which is what I was looking for)
1. grandfather the plan at $40 which includes SAF
2. include caller ID and voicemail for 12 months
3. add $50 goodwill credit to my account (to aid in the purchase of a new phone)
4. if desired, I could also purchase a new phone at the regular/prepaid service price (minus the $50 goodwill credit mentioned above and any accumulated Fido Dollars)

She did offer a free phone on the 3 year agreement, but free meant that I had to use up my accumulated Fido Dollars.

It's not the greatest, but at least she threw in free caller ID and Voice Mail for 12 months and $50 credit.:lol:

[chimaera15]

I received a letter in the mail from Fido saying that from February 1st until April 1st I would have free fido to fido/rogers calling at no extra charge. Supposedly to thank me for my loyalty. I'm always weary of free offers like these, has anyone else received this and gotten screwed somehow?

[ren1129]

I thought what I got was just $15 for 50min, but it seems it's a lot better. Here's what my current billing look like:

Monthly charges payable in advance -from Jan 07/07 to Feb 06/07
15/50 minute plan $15.00
50 anytime minutes 5.00
Call Display 5.00
=======================
$25.00

Usage fees -from Dec 07/06 to Jan 06/07
Min. used: 50 add. minutes
Min. used and incl. in package Messaging and content 41:35 50:00 3 min
min Msgs $--0.30
=========================
$0.30

Other charges and credits

50 anytime minutes credit $-5.00
Call Display credit -5.00
=============================
$-10.00

Total before tax $15.30
Taxes
G.S.T. 0.92
Total current charges $16.22

[MadCow]

I received a letter in the mail from Fido saying that from February 1st until April 1st I would have free fido to fido/rogers calling at no extra charge. Supposedly to thank me for my loyalty. I'm always weary of free offers like these, has anyone else received this and gotten screwed somehow?

That's a new feature offered by Fido. They've given the 3-free month trial to select customers.

I still haven't figured out if this option will replace the fido2fido option entirely, or it'll be an extra charge on top of the fido2fido. Maybe SChan can shed some light on this for us.

[dreelee]

I think I have what is called the countryfido plan:

850mins LD
unlimited incoming
unlimited local
$70/month

but i pay SAF, voicemail, call display extra
usual bill including taxes approx. $105

I'm on a month to month contract.. if i call their customer service people what are the chances i could get the voice mail and stuff for free if I threaten to cancel?

[Ron]

I received a letter in the mail from Fido saying that from February 1st until April 1st I would have free fido to fido/rogers calling at no extra charge. Supposedly to thank me for my loyalty. I'm always weary of free offers like these, has anyone else received this and gotten screwed somehow?

I got one of those as well. Perhaps because I almost never calls Rogers or Fido phones ...

[jrviolette]

Here is the offer they gave me before:

"Mr. *******, We are proposing a free Nokia 6265i (phone I wanted) on a 2 year contract and you will be refunded on your account or on a credit card. We are giving you a student package 25$ 150 daytime minis, unlimited outgoing evenings and weekends and unlimited incoming calls plus free VM and CD for 12 months."

These people have all the power in the world they can charge you a penny a month if they wanted to, My friend got free CD and VM for 3 years just for flirting with the girl on the phone.

So your telling us that Fido a GSM cell company offered you a CDMA phone? You must because that phone is not a gsm phone. It's a CDMA phone.

[klawman19]

that's the plan i signed up last week with retentions. like you, they gave me 50 mins and call display free for 6 months. i also got a free motorola v235 but had to use up all my fido dollars to do so. no contract.

if find the 50 mins isn't enough after the free period ends, i can get that extra 50 for an extra $5.


I thought what I got was just $15 for 50min, but it seems it's a lot better. Here's what my current billing look like:

Monthly charges payable in advance -from Jan 07/07 to Feb 06/07
15/50 minute plan $15.00
50 anytime minutes 5.00
Call Display 5.00
=======================
$25.00

Usage fees -from Dec 07/06 to Jan 06/07
Min. used: 50 add. minutes
Min. used and incl. in package Messaging and content 41:35 50:00 3 min
min Msgs $--0.30
=========================
$0.30

Other charges and credits

50 anytime minutes credit $-5.00
Call Display credit -5.00
=============================
$-10.00

Total before tax $15.30
Taxes
G.S.T. 0.92
Total current charges $16.22

[S.Chan]

I've already posted this info up a few pages back and in some other Fido related threads on RFD (back in early January 07), but just a reminder to everyone since February 1st is only 3 days away.

Changes as of February 1st, 2007:
1) Early Cancellation Fee increase to $400 maximum and $100 minimum from current $200 maximum and $0 minimum
------At a rate of $20/month remaining in agreement
2) Prepaid Activation Credit change from $50 to $25
3) Removal of 2500 minutes of free Call Forwarding on all plans
------Call Forwarding will be $3/month for 2500 minutes OR $0.20/min per use
4) End of Talk 'n Fun Packages
5) New Fido-to-Rogers option

Note: The above changes will NOT affect you if you are already on a plan that was activated prior to February 1st, 2007. The options on your plan will be GRANDFATHERED.

[DealsLookout]

I have a single line and a pre-paid phone on my wife cellph so I decided to get a couples plan and see what they can offer me.

Here's what I got:

$45 cpls plan for 2yr contract
45/100+100/Unlimited/Couples
- Free CD and VM for 1yr
- Free SAF for 1yr
- $50x2 credit for EACH new handset.

[wongstein]

that's the plan i signed up last week with retentions. like you, they gave me 50 mins and call display free for 6 months. i also got a free motorola v235 but had to use up all my fido dollars to do so. no contract.


I made my second call to the retention dept last week and finally a decent offer... well, at least decent for me:
$15 for 50mins, call display and SAF waived for the first year. The call display can help you cut down on the unnecessary minutes! I'm not interested in their phones, so I didn't even want to talk about it..

[gamer4Life]

This is what I was offered:

$20 Retention Plan
- 100 daytime minutes billed by the second
- Unlimited Evenings and Weekends
- System Access Fee not included

No Contract

As S.Chan mentioned in his first post. But others on this forum have posted that they've gotten much better deals than the above. Are they pulling our chains? (Especially the guy who said he threatened to go to Rogers - which *owns* Fido) If they are telling the truth, how do you go about getting them?

FYI, I never threatened to quit, spoke relatively nicely to them. Been with them for over 3 years on the $20/200 min plan + CD + VM.

Please Comment.

[Fightguard]

This is what I was offered:

$20 Retention Plan
- 100 daytime minutes billed by the second
- Unlimited Evenings and Weekends
- System Access Fee not included

No Contract

As S.Chan mentioned in his first post. But others on this forum have posted that they've gotten much better deals than the above. Are they pulling our chains? (Especially the guy who said he threatened to go to Rogers - which *owns* Fido)

Please Comment.
the "better deals" are usually offered if you commit to a 2 or 3 year agreement. I agreed to 2 years and I got:

200 daytime
unlimited evenings/weekends
1000 fido2fido
voicemail + callerID free for 12-months
nokia 6126 (they used my fido $$, but I ended selling the phone anyway)
bonus: unlimited local calling for 2-months

cost: $20/month + SAF

[Franchise10]

I've already posted this info up a few pages back and in some other Fido related threads on RFD (back in early January 07), but just a reminder to everyone since February 1st is only 3 days away.

Changes as of February 1st, 2007:
1) Early Cancellation Fee increase to $400 maximum and $100 minimum from current $200 maximum and $0 minimum
------At a rate of $20/month remaining in agreement
2) Prepaid Activation Credit change from $50 to $25
3) Removal of 2500 minutes of free Call Forwarding on all plans
------Call Forwarding will be $3/month for 2500 minutes OR $0.20/min per use
4) End of Talk 'n Fun Packages
5) New Fido-to-Rogers option

Note: The above changes will NOT affect you if you are already on a plan that was activated prior to February 1st, 2007. The options on your plan will be GRANDFATHERED.

Does this mean if we signed up with a contract prior to today, if we cancel the maximum we could pay is $200 not the new $400. In other words this new change only affects those that sign a deal with FIDO starting today and on, correct?

[ajin86]

i calld the fido rep and got this plan

150min
unlimitd evn and weeknds
unlimitd incomming calls
voice mail and call display

for 25$

[Bing]

the "better deals" are usually offered if you commit to a 2 or 3 year agreement. I agreed to 2 years and I got:

200 daytime
unlimited evenings/weekends
1000 fido2fido
voicemail + callerID free for 12-months
nokia 6126 (they used my fido $$, but I ended selling the phone anyway)
bonus: unlimited local calling for 2-months

cost: $20/month + SAF

Looks great...what were you paying b4?

[MadCow]

Does this mean if we signed up with a contract prior to today, if we cancel the maximum we could pay is $200 not the new $400. In other words this new change only affects those that sign a deal with FIDO starting today and on, correct?

Correct.

However, if you change your monthly plan to something else from today and onwards, your old contract will be altered to have the new early cancellation fee of $400 maximum, $100 minimum.

[Fightguard]

Looks great...what were you paying b4?nothing special...i was on the regular $25 unlimited incoming plan + VM + CID for just under a year.

[gamer4Life]

Can you people who post your "deals" specify how long the contract is?

The best plan w/o a contract that I was offered was the one I stated above:

100 min
free e/w after 7pm
$20/month

doesn't seem like a great deal to me....

S.Chan, is that the best that we can get for no contract?

[Fightguard]

Can you people who post your "deals" specify how long the contract is?

The best plan w/o a contract that I was offered was the one I stated above:

100 min
free e/w after 7pm
$20/month

doesn't seem like a great deal to me....

S.Chan, is that the best that we can get for no contract?
the best i was offered on a month-to-month, no contract was basically the regular $25 unlimted incoming plan, minus $5/month, plus Voicemail + CallerID free for 12-months, so...

100 anytime
1000 evening/weekend
unlimited incoming
VM + CID free for 12 months
$20/month + SAF +911


However, for $20 (+SAF + 911)/month on a 2-year agreement I got:

200 anytime
unlimited evenings/weekends
1000 fido2fido
voicemail + callerID free for 12-months
nokia 6126 (they used my fido $$, but I ended selling the phone anyway)
bonus: unlimited local calling for 2-months

the nokia phone was icing on the cake since I only had $35 fido-dollars that they took out, and I ended up selling the phone anyway. I'm not concerned about being locked-in for another 2 years...

[williema]

This is what I got 2 days ago.

$30 + tax = $34.2 (no contract)
150min daytime
unlimited evening/weekend
100 text message
caller ID (free for 12 months)
voice mail (free for 12 months)
F2F
free SAF and 911 for 12 months


I wanted to stick with my $25 unlimited incoming calls plan but they said they can only waive my CID and voice mail for 12 months, I'll need to pay the text message/SAF/911 myself which adds up to around $43 with tax unless I sign a 2 year contract.

[dapper_remy]

Hi S.Chan,


I have been a Fido member for a couple years now. I am a full time student and when I call to change plans I give them my student card number but they say I have to go into a fido store to make sure it is actually correct. Is there any way around this? Also, I am located in Victoria, but on my campus I sometimes get switched to cingular. It is completely in my fido footprint and they just dont have coverage there I guess, what can I do when they ld charges come. They are not providing the service I agreed to

[dreamaz]

Im on city fido (extended GTA plan) expires Feb 9. Called them to see what they would do and said since they don't offer the plan anymore they wouldn't do anything. I ended up extending for another 3 years with a phone for $75 - is this any good or can i get better or was i ripped off.

I still have 15 days to decide, any help appreciated.

[MadCow]

Im on city fido (extended GTA plan) expires Feb 9. Called them to see what they would do and said since they don't offer the plan anymore they wouldn't do anything. I ended up extending for another 3 years with a phone for $75 - is this any good or can i get better or was i ripped off.

I still have 15 days to decide, any help appreciated.

From what I gather, Fido is trying to get rid of existing City Fido plans. I wouldn't expect too much courtesy. Just be sure to renew on time. Be careful with your new agreement, though, and make sure that they aren't trying to add any new fees. I know some people on City Fido had the system access fee already included in their price, and when they made changes to their plan, they had to start paying an additional $6.95 for that system access fee.

[polishprince]

first off thank you for this post because i just saved some money

2 yr contract

$25/mth
150 daytime
unlimited evenings and weekends
Unlimited incoming
No SAF for the first 12 months
sony z710i for $40.

[shakezula]

The DH and I are looking into scrapping our landline getting phones & a couples plan.. we've actually never had cellphones before:o ....would we even have a chance of negotiating a plan as brand new customers? Also, should we not even bother going to the B&M location and deal with a csr on the phone? I've seen that BB/FS are offering giftcards for certain fido phones... fido themselves are offering 2 for 1 on a three year contract, but I'm not too keen on signing up for 3 years, especially given the increase in the cancellation fee.

[nzoka]

Hi S.Chan,


I have been a Fido member for a couple years now. I am a full time student and when I call to change plans I give them my student card number but they say I have to go into a fido store to make sure it is actually correct. Is there any way around this? Also, I am located in Victoria, but on my campus I sometimes get switched to cingular. It is completely in my fido footprint and they just dont have coverage there I guess, what can I do when they ld charges come. They are not providing the service I agreed to

Set your phone to do a 'manual network' selection and select 'Fido' or if it does not show up, then 'Rogers'. The manual selection will prevent your phone from selecting any other available GSM carrier fo rwhich roaming is allowed (e.g Cingular)

[ibao]

Just got off the phone. I think I did pretty well.

150 Weekday
Unlimited Incoming
Unlimited Evening & Weekend
Caller ID
Voicemail
Call Forwarding
System Access Fee for 6 Months

$25 + tax

[Sundog316]

Just got off the phone. I think I did pretty well.

150 Weekday
Unlimited Incoming
Unlimited Evening & Weekend
Caller ID
Voicemail
Call Forwarding
System Access Fee for 6 Months

$25 + tax

i just got off the phone and was offered something similar...but he wouldnt budge on the SAF. Was your on a contract?

150 day
unlimited incoming
unlimitied evenings and weekends
50 text messages
CID/VM
SE z710 for $50 and i can use my fido dollars
however, it has to be on a 3 year contract which was non-negotiable.
I can do a 2 year contract, but i dont want to commit for the third year.
Total comes up to 36.66 per month after tax.

[sliq1]

Do you guys know if there's anything for long time members?

I've been with FIDO since around 1999 ish (That's almost 8 years without changing numbers!)
I've rarely had problems but hey if I can get some of my costs reduced why not?

anything? :)

[Anirudthan]

My contracts ends in September.

So far I got this deal which runs from March 8th to September 8th

300 Daytime Min
Unlimited Incoming
Unlimited Evenings and Weekend
Caller ID and Voice mail

With taxes and everything it comes up to 57.15 but till Sept 8th I get $10 off so I pay only 47.15 and a free samsung phone. Which I am gonna sell:razz:

[oh snap]

i called in today and had my plan changed. i havent had an upgrade or contract with them since i started in 2004

agreed to a 2 year and got

25$ a month + system access and 911... should be something like 35$ after everything
150 anytime min
unl incoming calls
unl eves/weekends
$11 value pack (caller id, name display, voicemail and 50 texts included)
$10 recurring credit for the value package. ( lasts 24 months)

SE z710i for 24.xx$ after 60 fido $ and upgrade credit.

i will probably sell the phone. overall i think i made out ok. i wish i couldve got system access waived like some people, but this is less than im paying for what ive had over the last 6 months and i get a lot more.

[Bing]

$10 recurring credit for the value package. ( lasts 24 months)



what is this recurring credit? and how did you get it?

[dapper_remy]

i called in today and had my plan changed. i havent had an upgrade or contract with them since i started in 2004

agreed to a 2 year and got

25$ a month + system access and 911... should be something like 35$ after everything
150 anytime min
unl incoming calls
unl eves/weekends
$11 value pack (caller id, name display, voicemail and 50 texts included)
$10 recurring credit for the value package. ( lasts 24 months)

SE z710i for 24.xx$ after 60 fido $ and upgrade credit.

i will probably sell the phone. overall i think i made out ok. i wish i couldve got system access waived like some people, but this is less than im paying for what ive had over the last 6 months and i get a lot more.


I think you start using your z710i you will really enjoy it. I said the same thing but the reception is awesome in Victoria with it.

[oh snap]

I think you start using your z710i you will really enjoy it. I said the same thing but the reception is awesome in Victoria with it.

maybe ill stop by the fido store and play with it before i decide. it looks like it has some nice features, but i was hoping to get some money towards or trade for another windows smartphone

what is this recurring credit? and how did you get it?

i mean its recurring in that it lasts for the length of the 2 year agreement i signed. some of the discounts have only been lasting for the first 12 months of the agreement, but i guess it depends on what you agree to.

[bubble.tea]

I think I have what is called the countryfido plan:

850mins LD
unlimited incoming
unlimited local
$70/month

but i pay SAF, voicemail, call display extra
usual bill including taxes approx. $105

I'm on a month to month contract.. if i call their customer service people what are the chances i could get the voice mail and stuff for free if I threaten to cancel?
You know...if I was FIDO and had such grandfathered plans, I'd make it protocol to LET such accounts get cancelled rather keep them alive. They're SUCH a loss hehe. Of course that'll never happen, and your success with ANY industries' retention/save/care/loyalty department relies almost entirely on your ability to negotiate.
My contracts ends in September.

So far I got this deal which runs from March 8th to September 8th

300 Daytime Min
Unlimited Incoming
Unlimited Evenings and Weekend
Caller ID and Voice mail

With taxes and everything it comes up to 57.15 but till Sept 8th I get $10 off so I pay only 47.15 and a free samsung phone. Which I am gonna sell:razz:

I'm interested to know how many such NON 200/250 min plans are out there with FIDO? are there 350/400/500/700 min plans available?

LAST Q. S.Chan. Your Post#1., STILL lists 'Classic City Fido' as an available retention plan...is this correct? Also..if it is avail...is country fido still available through them?

Thanks,

[ItemFinder]

What S.Chan meant by that section is, for Classic City Fido customers renewing on a 3 year term, they are eligible for free caller id and voice mail for the term of their contract.

[bubble.tea]

What S.Chan meant by that section is, for Classic City Fido customers renewing on a 3 year term, they are eligible for free caller id and voice mail for the term of their contract.

ahhhhhhhhhhh., okay that make sense then. Possible to clarify that better in the post then? >:(

[TorontoEh]

Hi all, okay so been thinking about signing up for either Rogers/Fido servce but Monthly only no contracts with incoming unlimited a MUST. So turns out only Fido offer a plan for $30 for 100 mins, unltd incoming, weeknites/weekends...

My Question is, I need to get VM/Caller id as well, so should I bulge with the CSR rep when activating the phone and say okay I'll signup with FIDO 1 year CONTRACT if you throw in VM/Caller ID/Display ?

or

Should I just simply signup and then call back in a month or two and ask to cancel (as I'm on a monthly plan) and say Okay i'll do a year contract if you throw in all the goodies???

Which one of the above scenario is better?

Thanks all

[Bing]

i mean its recurring in that it lasts for the length of the 2 year agreement i signed. some of the discounts have only been lasting for the first 12 months of the agreement, but i guess it depends on what you agree to.

What I meant was, did they offer you this credit (for 2 years) or did you have to ask for it?

[oh snap]

Hi all, okay so been thinking about signing up for either Rogers/Fido servce but Monthly only no contracts with incoming unlimited a MUST. So turns out only Fido offer a plan for $30 for 100 mins, unltd incoming, weeknites/weekends...

My Question is, I need to get VM/Caller id as well, so should I bulge with the CSR rep when activating the phone and say okay I'll signup with FIDO 1 year CONTRACT if you throw in VM/Caller ID/Display ?

or

Should I just simply signup and then call back in a month or two and ask to cancel (as I'm on a monthly plan) and say Okay i'll do a year contract if you throw in all the goodies???

Which one of the above scenario is better?

Thanks all

i tried for a one year term when i got my deal. it was out of the question as they didnt havea one year available at all, 2 year minimum, 3yr or no contract. it might be possible if you really push for it, but probably not during activation. more of a retention thing. sign up for a few months and try your luck telling them telus has made a better offer.

[oh snap]

What I meant was, did they offer you this credit (for 2 years) or did you have to ask for it?

when i called them i told them what my friend could get me with telus. i embelished a couple things for added leverage, but nothing too crazy.

the regular csr told me he couldnt match telus offer, but offered me a couple of other options instead of canceling. i denied and he transfered me to the special retention csr, whatever they are called. she made an offer, i tried to get no contract and a couple other things, we went back and forth for a few minutes some things she could give me, some she couldnt, but we finally settled on what i posted with a 2yr term.

when i asked for free caller id and free vm, the credit was offered basically, i asked to make sure it was for the length of the agreement and it was

[WhYSoSuK]

i currently got the 20 bucks a month plan
100 mins
free evening weekends
they also threw in free caller id for a year for me

im just wondering can this plan get better?

[kdotc]

do i get a better retention plan if i sign for a new 3 year contract than a 2 year contract? i recently signed the 3yrs contract with student phoens and thinking if i should change it to 2yr

[S.Chan]

LAST Q. S.Chan. Your Post#1., STILL lists 'Classic City Fido' as an available retention plan...is this correct? Also..if it is avail...is country fido still available through them?

Thanks,

I did not list it as an available retention plan. Those are just examples of what people have been offered. If you read the post thoroughly enough, it clearly states "Here are some examples of plans people have been able to get when renewing their agreement (Note: people already had these plans, Fido only added the recurring credits; Fido cannot offer you plans that have already been discontinued):" under So What's Hot?.

What S.Chan meant by that section is, for Classic City Fido customers renewing on a 3 year term, they are eligible for free caller id and voice mail for the term of their contract.

Not exactly. The things I listed under So What's Hot? are just examples of what people have been offered. Retentions may offer you nothing, the same thing, or even something better. It really depends on the situation, account status, etc. However, it should be noted that there ain't that much bargaining power left with plans such as City Fido or Country Fido.

[Sundog316]

So i called back and negotiated again, this is what i ended up agreeing on.
On a 2 year contract:
150 Daytime min
Unlimited incoming
Free evenings/weekends
$15/month+SAF+911
Call ID/Voicemail
50 text messages
SE z710i for $50 (free using my fidodollars)

Comes out to about 32.50/month +tax

Now, somebody earlier stated you can get partially reimbursed for a phone you purchase on your own if you talk to customer relations....can anybody verify?
I really want a smart phone and not the z710i.

[Z]

I did not list it as an available retention plan. Those are just examples of what people have been offered. If you read the post thoroughly enough, it clearly states "Here are some examples of plans people have been able to get when renewing their agreement (Note: people already had these plans, Fido only added the recurring credits; Fido cannot offer you plans that have already been discontinued):" under So What's Hot?.



Not exactly. The things I listed under So What's Hot? are just examples of what people have been offered. Retentions may offer you nothing, the same thing, or even something better. It really depends on the situation, account status, etc. However, it should be noted that there ain't that much bargaining power left with plans such as City Fido or Country Fido.

You're hit the nail on the head!

Myself and my friends who are on the Classic City Fido tried and gotten nowhere even with trying to get them to give us free phones. The CSR mentioned that if there's a slight difference from what I have in Fido Dollars, then maybe she can throw in the rest (like under $10 difference); she said the Classic City Fido plan is still one of the best plans out there and that their hands are tied when dealing with this plan. For those on City / Country Fido, don't get your hopes up; they really can't help you out much there. She mentioned that I could switch to any plan without penalty, but advise me against it without thinking about it carefully first; if you go off of City Fido now, we can't give it back to you.

[S.Chan]

You're hit the nail on the head!

Myself and my friends who are on the Classic City Fido tried and gotten nowhere even with trying to get them to give us free phones. The CSR mentioned that if there's a slight difference from what I have in Fido Dollars, then maybe she can throw in the rest (like under $10 difference); she said the Classic City Fido plan is still one of the best plans out there and that their hands are tied when dealing with this plan. For those on City / Country Fido, don't get your hopes up; they really can't help you out much there. She mentioned that I could switch to any plan without penalty, but advise me against it without thinking about it carefully first; if you go off of City Fido now, we can't give it back to you.

It is true that Classic City Fido users who renew are not eligible to keep both SAF in price plan and get an agreement priced phone. But there is an exception to this. If you are a multi-line account owner, you are still eligible to keep the SAF in your price plan AND get an agreement priced phone. And I reiterate again, don't expect much (if anything) from Fido Retentions when negoitating a City Fido/Country Fido plan. Also, don't forget that since Fido no longer allow TOR (transfer of responsibilities) of grandfathered plans anymore, all City Fido/Country Fido plans just got that much more valuable. ;)

[oh snap]

So i called back and negotiated again, this is what i ended up agreeing on.
On a 2 year contract:
150 Daytime min
Unlimited incoming
Free evenings/weekends
$15/month+SAF+911
Call ID/Voicemail
50 text messages
SE z710i for $50 (free using my fidodollars)

Comes out to about 32.50/month +tax

Now, somebody earlier stated you can get partially reimbursed for a phone you purchase on your own if you talk to customer relations....can anybody verify?
I really want a smart phone and not the z710i.


you ended up with exactly the same deal as me, tho i might have had a few more fido dollars :) i asked about getting a phone on my own and getting some kind of credit, but she told me i couldnt do it, the best i could do is have my fido dollars applied to my monthly statement. im looking for a smart phone too (i have an ailing mpx220). ill see if i can get decent money for my sony when it gets here.

[TorontoEh]

is that true that fido only works on 1900 ghz network? where as rogers on both 850/1900? because a friend of mine said for e.g. if u were to go from toronto to say sarnia/ or owen sound, you'd be in rogers (extended network) and get charged additional unless you add this option with fido for $5/month?


if thats the case, i should go with rogers (will hate signing up 3 years contract to get there unlimited incoming/mega plan :(

[jyeung]

is that true that fido only works on 1900 ghz network? where as rogers on both 850/1900? because a friend of mine said for e.g. if u were to go from toronto to say sarnia/ or owen sound, you'd be in rogers (extended network) and get charged additional unless you add this option with fido for $5/month?


if thats the case, i should go with rogers (will hate signing up 3 years contract to get there unlimited incoming/mega plan :(

No. There is no "Fido" network in existence any more. It's just the Rogers network. And it's not GHz, it's MHz ;) - you get coverage using both 850 and 1900. However, if you're outside of the Fido footprint you are charged extra.

- Jason

[mgazer]

I recently renegotiated my 2 Fido plans (2 months ago) and wondered if I could call back when number portability comes into effect and see if I can get a better deal? I didn't sign any contract and am free to leave Fido but wonder if they will tell me to "kiss off" given that I just threatened to leave just 2 months earlier!!
Thanks

[MrHazY]

Okay I just called as my 2 year contract is up in April and this is what I got..

Nokia E62 - $50credit + Fido Dollars $56 = $112.39 including taxes & delivery
100 Daytime
Unlimited E/W
Free Happy Hour
$10Credit
150 Daytime for first month

So with CID my monthly charges come to a little under $28 including all fees and taxes... I had to sign a 3 year contract though.. But I liked my number and I didn't mind staying with Fido, so that wasn't a problem for me..

[okalidokali1]

I received a slightly worse plan then most people but I think I got screwed...

Original call to retentions

100 daytime
Unlimited incoming
Weeknights/Weekends
$50 dollar Z710i on a 2 year
Free caller id/vm for one year

I wanted to get the Z710 but they didn't have stock so they finally got them in stock 2 months later so i called! The original retentions guy told me I would get all of the above plus I DIDN'T have to use my fido dollars. He wrote notes in my account. But when I called back 2 months later they shafted me... This is what I got...

100 daytime
Unlimited incoming
Weeknights/Weekends
$65 dollar Z710i on a 2 year
50% off caller id/vm for one year

First of all they said I had to use my Fido dollars this time.
Second he wouldn't give me the phone for $50 dollars any more b/c the price went up in December?
Third. Had to use my fido dollars = $325 list - $200 credit - 60 monthly credit (5x12) = $65
And now my recent invoice says my one year caller id/vm is only 50% off for one year instead of being. I am definitely NOT HAPPY.

I believe all calls are recorded ESPECIALLY calls placed directly to retentions.

Can somebody here or somebody who works for fido tell me how to file a complaint or to get my original recording back?

:mad:

[ynchu]

Mine:

Free Moto C261 (this is so disrespectful... to a 6 years Fido customer)
$5 off every month for one year.
Same old City Fido ($45 / month)

Two year agreement.

[TorontoEh]

Hey guys, I wanted to find out hows fido's reception?

I'm thinking I can just get fido for now, and If i travel out of thier original network and roam in rogers network, i can call ahead and put in the $5/extra coverage plan for that month!!!!

rogers isnt giving any free incoming plan unless you sign 3 years contract and they dont do per second billing :(

[S.Chan]

Hey guys, I wanted to find out hows fido's reception?

I'm thinking I can just get fido for now, and If i travel out of thier original network and roam in rogers network, i can call ahead and put in the $5/extra coverage plan for that month!!!!

rogers isnt giving any free incoming plan unless you sign 3 years contract and they dont do per second billing :(

Fido's reception is the same as Rogers' reception. They both run on the same network. If you want to improve reception then get a phone that has both 850/1900 bands.

[flito ray]

i currently got the 20 bucks a month plan
100 mins
free evening weekends
they also threw in free caller id for a year for me

im just wondering can this plan get better?

are you on contract?

[patron]

My plan on no contract:

$25 + $SAF & 911 = X (no idea what it comes otuw ith taxes about 37 if im correct)

200 Weekday Minutes
Free Even & Weekends
Free Happy Hour
Free Call Display & Voicemail

[h2lam]

Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen

[rsxonly]

what deals have ppl gotten who are on fido to fido anywhere in canada?

[goobadoofa]

I was with Fido for like 4 years on a month-to-month,

then decided to take on a 2 year i guess you could call it a "retention"... when I spoke with customer care they offered $10 credit, 50 extra minutes, free display/waiting/voice, and happy hour for 12 months on a 24 month plan... I was satisfied. This was back in Aug 06.

Since then... they've applied my $10 credit only 2 months, happy hour only 1 month, call waiting/display/voice all months... I've called them like 6 times since then... no this month all of a sudden... the 10 dollars and 50 minutes is no longer on my record... wtf...

So, I've sent in a request to have the original phone call from Aug 06 audited. I asked them if I could break out of the contract, they said it would cost $200 at this point.

SCAMMERS...

[ai_c]

h2lam,

i want one. i sent you a pm.

[dapper_remy]

I was with Fido for like 4 years on a month-to-month,

then decided to take on a 2 year i guess you could call it a "retention"... when I spoke with customer care they offered $10 credit, 50 extra minutes, free display/waiting/voice, and happy hour for 12 months on a 24 month plan... I was satisfied. This was back in Aug 06.

Since then... they've applied my $10 credit only 2 months, happy hour only 1 month, call waiting/display/voice all months... I've called them like 6 times since then... no this month all of a sudden... the 10 dollars and 50 minutes is no longer on my record... wtf...

So, I've sent in a request to have the original phone call from Aug 06 audited. I asked them if I could break out of the contract, they said it would cost $200 at this point.

SCAMMERS...


You've brought up a perfect example of how Fido really brings customer service to another level. I feel your anger my friend, your not alone.

[h2lam]

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it



Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen

[Bing]

h2lam,

r you gething the "free voice mail/ call display, no system access fee " for the full 2 years?

B

[rsxonly]

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it


can you plz send me info on how to get this deal? im actually wondering if they can add fido to fido anywhere in canada to it cause my gf and i live 35 min apart

currently payin like $48 tax in

[cruisn76]

I too would like to get a copy of this deal. :arrowu: :arrowu: :arrowu: :arrowu: :arrowu: Definitely beats my current plan.

[stylin retro]

I'd like to be referred as well. I'm also paying $45 a month for the $25-F2F plan after all the taxes and fees. I've been a Fido customer since 1998 too, I'm ready to get a decent deal.

[rdua]

Can someone give me the plan number, once they get this deal? You'll get Fido dollars? I'd like to put two new activations on there now...and 1 existing.

[liquid_paper]

refer me too

[adhaliwa]

could you please refer me too

[Matryx]

can you refer me too please

[look30]

m2

[Nonopeno]

me too please.. i jsut can't negotiate any deals with those csrs..

[crazdefool]

I got:

Unlimited Incoming
1000 Eve/Weekend
Unlimited Fido-Rogers 3 months free
Free Call Display
2 months unlimited local calling (usual 2 year renewal offer)
$20 + SAF + 911
also got z710i phone for $25 (used 50 fido dollars)

2 year plan


also, when trying to get free voice mail they told me i dont have voicemail... so it may be harder to get free stuff you dont have already

[dealbob]

hey h2lam,
do you know if you will retain these sweet rates after the 2 year contract is up?

also, do you think you could hook me up with this sweet plan as well?? thanks! :razz:

[tjuzer]

Refer me please too!

[FusionSenses]

I have 3 phones and 3 plans with fido, I would definitely need your referral to save some money.


Thx alottttttttttttttttttttt.

[IndoShindo]

I need a hook up as well...

[SuperAho]

me2

[_pOtEnZa_]

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it

if you can, plz refer me !

[KapnK12]

Can I jump on the referral bandwagon?

[samsvibe]

I am also very interested as I have 2 phones with FIDO!

Thanks again! PM sent!

Has anyone else been able to get this plan?

[shar217]

Hi, Can i please be referred as well?

I m currently under Rogers...

THANKSS!

[kknd2002]

Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen


It would be nice if you can refer me as well :) thanks!!!

[gujju73]

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it

Refer to me as well... if you can please.

[Primetyme]

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it



Refer me too please! Thanks!

[ItemFinder]

You guys have to learn to stop quoting the entire post. It's incredibly long and all it does is clutter the thread, thus reducing your chances of getting that deal.

[st7860]

This is definitely a good buy. How did you negotiate it? Through the regular fido people at 611 or Retentions?


Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen

[Narci]

Same..would like a referral please.

Anyone else actually get signed up on this plan?

[dipenparekh]

referral please!!

[sspikey]

Just called fido and they said the plan DOES NOT EXIST!

they instead offered me this

200 daytime minutes
fido to fido 1000 minutes
free evenings and weekends as of 7 PM
caller id included

26.72 tax included monthly for the grand total ONLYFOR THE NEXT 2 YEARS then it goes to 30+ $

HERES THE CATCH
call forwarding minutes are extra or soemthong of the sort.its an extra 3$ for 2500 monthly forwarding minutes

nof if i cancel the MINIMUM fee will be 100$ and a maximum of.........400$!!!!!!!!!!!! Big hit and they got you by the balls after this.

[st7860]

Just called fido and they said the plan DOES NOT EXIST!

they instead offered me this

200 daytime minutes
fido to fido 1000 minutes
free evenings and weekends as of 7 PM
caller id included

26.72 tax included monthly for the grand total ONLYFOR THE NEXT 2 YEARS then it goes to 30+ $

HERES THE CATCH
call forwarding minutes are extra or soemthong of the sort.its an extra 3$ for 2500 monthly forwarding minutes

nof if i cancel the MINIMUM fee will be 100$ and a maximum of.........400$!!!!!!!!!!!! Big hit and they got you by the balls after this.

remember to always call this direct line to contact the fido relations department. DO NOT CALL 611: 1-888-259-3436


Rogers Retentions 1-888-936-7283
Rogers Corporate Retentions 1-866-363-9712
Telus Mobility Retentions 1-877-279-3100 client.loyalty@telus.com

[adobro]

Hi h2lam,

I would also like a referral please, if possible. You got an awesome deal. I think this is the best deal I've seen.

Thanks!

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself.

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!

These are the Fido phone that I Have been offered:

For me, I was offered the Nokia 6126 for $46
Sony Z710i for $75
Sony W300i for $18
LG TG800 for $132 aka Chocolate phone
Samsung D407 for Free.Check ur email&text me back.YEN

Feedback from my guy:
Nokia 6126 is good but the battery dont last long. Example: normal phone can go for 3 days without charging, Nokia b/c its screen is bright, u have to charge everyday or half day

SonyZ710i, its bulky so ppl dont like to carry it around but its good overall

Sony W300i, it looks delecate and its more of a toy that you play around like MP3 but not a corporate phone that will stick through thick & thin

Samsung, very durable, corporate and last very long. Battery is very good, I have one myself no problem. Its the best phone I ever had and so reliable. He said Samsung make very good phone even though they dont make alot of phones, they take alot of time and make sure that its really good therefore high quality merchandise. It is also very durable too but style is not that good, up to you

LG, he said he wouldnt recommend it

[dapper_remy]

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen[/QUOTE]


Yen, please refer me thank you

[holychristian]

Referral please. TIA

[stratux]

can u refer me to please

[liquid_paper]

i'm guessing this deal may not be legit? has anyone got any response back from h2lam?

[Gogi]

i'm guessing this deal may not be legit? has anyone got any response back from h2lam?

I have, and he said he can't refer me because I'm an existing customer. Not sure how that makes a difference, but that's that.

[frankietabs]

i'm guessing this deal may not be legit? has anyone got any response back from h2lam?

Gave him my info as I am with Fido but monthly, not contract. That was last night. Haven't heard anything yet.

[SuperAho]

I have, and he said he can't refer me because I'm an existing customer. Not sure how that makes a difference, but that's that.

Yes, by referal, he was thinking to send you an email over Fido's website. What we need (I am not sure if he is willing to give out that info) is his phone number and full name, then the CSR can search up his plan #. Or if he already knows his plan number (not likely).

[cruisn76]

i'm guessing this deal may not be legit? has anyone got any response back from h2lam?

No response. Starting to think its a FAIRY TALE Plan. :cry:

[stratux]

im a new customer i need the plan

[mistacal]

it seems like the plan is only for new users?....
I PM last night and got a response earlier.
Hope this is legit, because this is a really good plan. (fingers crossed)

[tigger03]

rec'd a response. She gave me a phone # to call & her acct # for Fido dollars. I'm getting this plan for a family member and he's a new customer. I'm already with Bell and don't want to switch (no other carrier can match my plan). I'm going to call this customer service rep tomorrow morning and let you guyz know how it went. :o

[picturethismister]

lol...my first post and Im jumping on the bandwagon....would be great if u could refer me...and no im not an existing customer....would greatly appreciate ur help...

[passthatversace]

Please refer me as well!

[h2lam]

OK PPL, if you want this deal below, I can refer you to the person that gave me this deal but he can only do it for people who are not on any Fido contract or who is not with Fido at all such as Telus Or Rogers Customers. HE can also do Existing Fido clients but they cant be already on contract.

Email me: marial_53@yahoo.co.uk
on details on how you can get this plan if you are NOT with any FIDO Contract!

I am from Toronto, ON, Canada just in case you wondering


Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen

[Master]

Can someone refer me for this as well? I'm on Pay-go with Fido.

[h2lam]

I have, and he said he can't refer me because I'm an existing customer. Not sure how that makes a difference, but that's that.


HI everyone,

YES I can refer you if you are an existing Fido customer or non-Fido customer as long as you are not on a contract with Fido already. If you are a freelancer then you can hook up with my deal by signing the 2 year agreement. Which is such a good deal that I Dont even mind doing 3 years if I wanted to commit 3 yrs but I choose to do 2 yrs so that every 2 yrs I can get a free phone! Yay!

Email me for more details & let me know if you are : 1) contract with Fido? 2) non fido customer?

and I can let you know exactly who to contact & what to do to get my deal :)


I would love to do all this for you guys since I will get referral credit anyway if you are non-fido customer. But you have to say that you are my friend b/c I said that I am referring my friends. I dont want them to think that we did all this over the forum, they might not give us the deal & discounts if its too "PUBLIC" so please keep it hush hush only with ppl that u can trust & who wont get us in trouble or JINKS the deal. I just signeed the agreement today :)

[h2lam]

Yes, by referal, he was thinking to send you an email over Fido's website. What we need (I am not sure if he is willing to give out that info) is his phone number and full name, then the CSR can search up his plan #. Or if he already knows his plan number (not likely).

YES< I can refer you all as long as you are not on a contract already with Fido. Both you and I can get some fido dollars for hooking you up....Yay....I am special :) hehehehe just kidding :)

I am a female by the way, make sure you dont say HE, b/c in theory I am referring my friennds only, not strangers on some forum so please dont make it look so obvious :)

Send me an email: marial_53@yahoo.co.uk thats _ after 53 for more info :)

[h2lam]

rec'd a response. She gave me a phone # to call & her acct # for Fido dollars. I'm getting this plan for a family member and he's a new customer. I'm already with Bell and don't want to switch (no other carrier can match my plan). I'm going to call this customer service rep tomorrow morning and let you guyz know how it went. :o

GOODLUCk, hope it goes well :)

[h2lam]

When you call tommorow, for those that got my private messages:

Act like you are my friends ok? b/c I dont want them to know that I did all this over a forum and it was so random & public :) please. I Dont want to jinks my deal :)

[h2lam]

When you call tommorow, for those that got my private messages:

Act like you are my friends ok? b/c I dont want them to know that I did all this over a forum and it was so random & public :) please. I Dont want to jinks my deal :)

They made a special except for my case so that they will give me Fido dollars for even referring existing Fido customers as long as they are not already on a contract. So make sure you mention my name & my account # when you get my email or private messages.....they only made this except for me only :)

Hope you all can get my deal :)

Email me back at marial_53@yahoo.co.uk and let me know how it goes :)

[rogeryen]

They made a special except for my case so that they will give me Fido dollars for even referring existing Fido customers as long as they are not already on a contract. So make sure you mention my name & my account # when you get my email or private messages.....they only made this except for me only :)

Hope you all can get my deal :)

Email me back at marial_53@yahoo.co.uk and let me know how it goes :)

I would love to get referred by you...but my contract doesn't end until Nov. 07!!!!

[sliq1]

Anybody in Montreal with FIDO hook ups? :)

[FusionSenses]

HI everyone,

YES I can refer you if you are an existing Fido customer or non-Fido customer as long as you are not on a contract with Fido already. If you are a freelancer then you can hook up with my deal by signing the 2 year agreement. Which is such a good deal that I Dont even mind doing 3 years if I wanted to commit 3 yrs but I choose to do 2 yrs so that every 2 yrs I can get a free phone! Yay!

Email me for more details & let me know if you are : 1) contract with Fido? 2) non fido customer?

and I can let you know exactly who to contact & what to do to get my deal :)


I would love to do all this for you guys since I will get referral credit anyway if you are non-fido customer. But you have to say that you are my friend b/c I said that I am referring my friends. I dont want them to think that we did all this over the forum, they might not give us the deal & discounts if its too "PUBLIC" so please keep it hush hush only with ppl that u can trust & who wont get us in trouble or JINKS the deal. I just signeed the agreement today :)

It still make sense that I am still your friend even i am in Vancouver, right?

Anything else i should know about you? are you married, age? lol

[siup1]

i would love to get referred also! Please send me a PM. Thanks!!!

[tjuzer]

Only couple day on March 16. Sign or wait now?

[TorontoEh]

Only couple day on March 16. Sign or wait now?

Well, I currently have 3 phones, all PAYG, vrigin and 7-11 and just waiting to see how these giant tellco's promote their new 'COME TO ME PLEASE' plans...

[Nonopeno]

Hey hey everyone, so i try to call the rep h2lam sent me.. and they said the rep is busy with another customer, so he asked me what kind of plan h2lam's rep offered, and made this counter offer to me:

$35 a month - 10 dollar credit for duration of 2 year contract +SAF +911 +tax
($37.xx per month)
250 daytime
unlimited incoming, evenings, weekends
free call display
100 long distance minutes
free 50 text msg a month for a year
2 yr contract, $0 Z710i

is this a good deal? i was thinking of trying to call h2lam's rep again..

[Bing]

Only couple day on March 16. Sign or wait now?

I'm waiting. My contract ends at the end of the month so i want to see what is going to be offered up.

[nanirina]

Umm. I already took my offer, but damn I dun like my deal because I only got $10 off my current plan and no call display or anything even.
But I'm still within the first 15 days, can I still cancel and change to a different plan?

[Nadven]

Has anyone tried calling h2lam's referral guy to get his $20 deal?

[Sundog316]

Woohoo! Thanks Yen!!!!

I had just signed a contract (have plan stated a few pages earlier) that kicked in just yesterday, so i couldnt get the exact plan that h2lam mentioned. I did, however, get additional credits thrown onto my account to waive the SAF for the entire 2 year agreement, my new monthly total is around 28 after everything.

[cruisn76]

Has anyone tried calling h2lam's referral guy to get his $20 deal?

Definitely going to try on March 14-15

[TorontoEh]

Woohoo! Thanks Yen!!!!

I had just signed a contract (have plan stated a few pages earlier) that kicked in just yesterday, so i couldnt get the exact plan that h2lam mentioned. I did, however, get additional credits thrown onto my account to waive the SAF for the entire 2 year agreement, my new monthly total is around 28 after everything.

who did you speak with? specific rep

[cruisn76]

OK PPL, if you want this deal below, I can refer you to the person that gave me this deal but he can only do it for people who are not on any Fido contract or who is not with Fido at all such as Telus Or Rogers Customers. HE can also do Existing Fido clients but they cant be already on contract.

Email me: marial_53@yahoo.co.uk
on details on how you can get this plan if you are NOT with any FIDO Contract!

I am from Toronto, ON, Canada just in case you wondering

who did you speak with? specific rep

Read the post and do the following: :arrowu: :arrowu: :arrowu:

[azkid52]

just got off the fone with harry
got the exact same deal, h2lam speaks the truth
activated right away
only one difference, i got the z710i for $25, instead of $75

hmm one wierd thing tho
after i hung up with harry, i called back cuz i forgot mention that i had some fido dollars that i wanted to use
so i called, but the person was unable to connect me with harry (for some wierd reason) so i was talking to her, and she didnt allow me to use fido dollars towrads the new fone, and wen i asked her about my monthly plan, she said that it would be $25 + 6.95 (SAF) + 0.50 (911 fee), etc.

i told her that harry cut me another deal, and she got all quiet (probably looking stuff over) and i told her to forget it and i would call bak if i got some discrepancies with my fone bill next month

soooo we'll see whats up one month from now, hopefully it really is 22.80

[crazdefool]

i just agreed to a 2 year contract like 2 days ago.. anyone know if i can still get out of it and go with this referral deal?

[Nadven]

Just tried calling and the woman said there is no answer at the guy's extension so maybe hes on lunch break, hopefully hell be back in a hour or 2

[Nadven]

Also, should I be worried about getting screwed into signing a 2 year agreement and then my bill comes and Im still being charged like $40/month like some of the horror stories I read on here?

I dont wanna agree to this awesome deal and have them screw me over, I thought maybe Id record the call to the CSR to use as evidence if they later deny giving me the plan, but not sure how to go about that.

[TorontoEh]

Also, should I be worried about getting screwed into signing a 2 year agreement and then my bill comes and Im still being charged like $40/month like some of the horror stories I read on here?

I dont wanna agree to this awesome deal and have them screw me over, I thought maybe Id record the call to the CSR to use as evidence if they later deny giving me the plan, but not sure how to go about that.

I would definitely record our conversation just to protect me.....I've had these before with Rogers and they see no records of my call on their systems!!! So if I were signing up a monthly contract I wouldnt worry about it but for 2 years....HECK YEAH!!!! I woudnt wanna pay $45 per month for next 2 years.

[picturethismister]

i got ur Pm h2lam...am gonna try calling in an hour....thnkx a lot

[nanirina]

well, i just renewed my contract 2 days ago, but looks like I have till March 21st to renegotiate because I can cancel my contact any time.

Didn't get the plan h2lam got, but I got offered $15 instead of $10 off my current, grandfathered fido-fido plan. Umm.... I didn't take it yet, waiting for better offers.

[h2lam]

Hi everyone,

I just spoke with Harry today, He said that he can not take anymore calls from my friends & family. He said that he can only do 2 ppl per day and they have to go through me first. So if you want my deal, please provide me with your name, email address & fido or cell phone # so that I can tell him and he can sign you up one by one.

steps:

1) let me know your info

2) I pass on to Harry

3) then you call Harry, he will recognize you and give you the deal

DO NOT CALL HIM ANYMORE BUT GO THROUGH ME FIRST B/C HE SAID HE DOESN'T WANT TO GET IN TROUBLE AT WORK. TOO MANY PEOPLE CALLED HIM TODAY TO ASK FOR MY DEAL AND HE CAN'T DO EVERYONE EVERY DAY! SO PLEASE EMAIL ME FIRST AND I WILL SET UP APPOINTMENT WITH HIM FOR YOU GUYS.

IF TOO MANY PPL CALL HIM, FIDO WILL GET SUSPICIOUS AND WE WONT GET THIS GREAT DEAL ANYMORE PLEASE!

IF YOU ALREADY HAVE A FIDO AS A CLIENT THEN YOU CAN GO THROUGH ME & HARRY DIRECTLY.IF YOU ARE A BRAND NEW CUSTOMER MESSAGE ME TO LET ME KNOW ABOUT YOUR SITUATION AND I will let you know what you need to do b/c the procedures for non-fido customers and fido customers is different. WE both will get $20 each. THose who are not fido customers also get Fido dollars also but not as much.

email me back if anything at marial_53@yahoo.co.uk, that is underscore _ after 53

Yen Lam


OK PPL, if you want this deal below, I can refer you to the person that gave me this deal but he can only do it for people who are not on any Fido contract or who is not with Fido at all such as Telus Or Rogers Customers. HE can also do Existing Fido clients but they cant be already on contract.

Email me: marial_53@yahoo.co.uk
on details on how you can get this plan if you are NOT with any FIDO Contract!

I am from Toronto, ON, Canada just in case you wondering

[look30]

Called Harry but got another plan form another CSR
35/mnth all inclusive including the extended coverage and Z710 for free.
Not too shabby :) as the Z710 came from Harry :)

Thanks h2lam

Amyway Hary was asking people not to mention the plan anymore as they have a record number of callers asking for this plan :) so Fido want's to pull it from the offer.

[FusionSenses]

Please do not call harry anymore, he already told me not to call. Because I called before i got msg from miss Lam.

anyways, i got another deal from CSR.

Basically, the same old Fido to Fido plan $25.
- $ 5 credit /monthly
- $ 5 call display for (1 year)
$0 z710i.

which should be about $31 with tax and everything included.

I didn't take the plan though.

By the way, if you dont follow miss lam's instruction, you are going to screw up and dont get the deals. Just be patient, because harry said DO NOT Call him NOW.

[h2lam]

Yea, I think Harry speaks the truth though. B/c I got alot of my close friends the same deal also. It takes a while for the deal to take into affect and it should show up soon esp if you are opening a brand new accounnt, Harry will have to put you on a regular plan then add the discounts later on. That is what will happen to my sistert's brand new fido account with the 2 yr contract like mine


just got off the fone with harry
got the exact same deal, h2lam speaks the truth
activated right away
only one difference, i got the z710i for $25, instead of $75

hmm one wierd thing tho
after i hung up with harry, i called back cuz i forgot mention that i had some fido dollars that i wanted to use
so i called, but the person was unable to connect me with harry (for some wierd reason) so i was talking to her, and she didnt allow me to use fido dollars towrads the new fone, and wen i asked her about my monthly plan, she said that it would be $25 + 6.95 (SAF) + 0.50 (911 fee), etc.

i told her that harry cut me another deal, and she got all quiet (probably looking stuff over) and i told her to forget it and i would call bak if i got some discrepancies with my fone bill next month

soooo we'll see whats up one month from now, hopefully it really is 22.80

[hothummer]

I just re-negotiated the plans for my 2 phones about 3months ago and wondered if it was too soon to call back and squeeze out some more? I am not on a contract for either phone and have the following:

200 daytime
U/L evenings/weekends starting at 5pm
Fido2Fido free for 6 months
vmail, Call ID

$20/month + SAF

I am looking for free unlimited incoming to add to the package but am wondering if they will tell me to take a hike given that I threatened to quit just 3 months ago..

[h2lam]

Yea, I think Harry speaks the truth though. B/c I got alot of my close friends the same deal also. It takes a while for the deal to take into affect and it should show up soon esp if you are opening a brand new accounnt, Harry will have to put you on a regular plan then add the discounts later on. That is what will happen to my sistert's brand new fido account with the 2 yr contract like mine

PLEASE DO NOT CALL HARRY ANYMORE, IF YOU DO CALL HIM YOU WILL SCREW ALL OF US UP AND NONE OF US WILL GET THE DEAL EVER AGAIN, HAVE PATIENCE, I WILL HOOK UP 2 PPL / DAY WITH HIM ONLY....EVERYONE WHO WANTS IT HAVE TO GO THROUGH ME....GIVE ME YOUR

1) FULL NAME

2) EMAIL

3) FIDO # /ACCOUNT# ALSO

THEN I WILL REFER 2 PERSON PER DAY

[SuperAho]

I negotiated (did the same thing 2 years ago), and they have records of your previous retention plan also.

I got:

Free Nokia 6126 (with Fido dollars)
$35 / month + SAF + 911 + tax
250 minutes
100 long distance minutes
unlimited weekends and evenings (after 7pm)
unlimited incoming
Caller ID / Voice mail
12.50 x 12 months (basically $150 credit to account all at once)
First 3 months unlimited calling, SMS, MMS, etc.

works out to about $40 / month after tax for 2 years. They gave me the credit upfront, so I can switch to other plans later and still have the 150.

[h2lam]

If you need Long Distance then its a good deal but your deal will come to $35+SAF ($6.95)+ 0.99+tax = $37.55 which is $14.55 more per month

do you really need the long distance, 50 text messages and 100 extra daytime to pay $15 more per month? If yes, then go ahead

Hi everyone,

I just spoke with Harry today, He said that he can not take anymore calls from my friends & family. He said that he can only do 2 ppl per day and they have to go through me first. So if you want my deal, please provide me with your name, email address & fido or cell phone # so that I can tell him and he can sign you up one by one.

steps:

1) let me know your info

2) I pass on to Harry

3) then you call Harry, he will recognize you and give you the deal

DO NOT CALL HIM ANYMORE BUT GO THROUGH ME FIRST B/C HE SAID HE DOESN'T WANT TO GET IN TROUBLE AT WORK. TOO MANY PEOPLE CALLED HIM TODAY TO ASK FOR MY DEAL AND HE CAN'T DO EVERYONE EVERY DAY! SO PLEASE EMAIL ME FIRST AND I WILL SET UP APPOINTMENT WITH HIM FOR YOU GUYS.

IF TOO MANY PPL CALL HIM, FIDO WILL GET SUSPICIOUS AND WE WONT GET THIS GREAT DEAL ANYMORE PLEASE!

IF YOU ALREADY HAVE A FIDO AS A CLIENT THEN YOU CAN GO THROUGH ME & HARRY DIRECTLY.IF YOU ARE A BRAND NEW CUSTOMER MESSAGE ME TO LET ME KNOW ABOUT YOUR SITUATION AND I will let you know what you need to do b/c the procedures for non-fido customers and fido customers is different. WE both will get $20 each. THose who are not fido customers also get Fido dollars also but not as much.

email me back if anything at marial_53@yahoo.co.uk, that is underscore _ after 53

Yen Lam


Hey hey everyone, so i try to call the rep h2lam sent me.. and they said the rep is busy with another customer, so he asked me what kind of plan h2lam's rep offered, and made this counter offer to me:

$35 a month - 10 dollar credit for duration of 2 year contract +SAF +911 +tax
($37.xx per month)
250 daytime
unlimited incoming, evenings, weekends
free call display
100 long distance minutes
free 50 text msg a month for a year
2 yr contract, $0 Z710i

is this a good deal? i was thinking of trying to call h2lam's rep again..

[h2lam]

please do not call Harry or anyone at fido about my deal anymore. Fido will get more suspicious and cancel out this offer to all of us!!!

Listen to me for once!!!

Hi everyone,

I just spoke with Harry today, He said that he can not take anymore calls from my friends & family. He said that he can only do 2 ppl per day and they have to go through me first. So if you want my deal, please provide me with your name, email address & fido or cell phone # so that I can tell him and he can sign you up one by one.

steps:

1) let me know your info

2) I pass on to Harry

3) then you call Harry, he will recognize you and give you the deal

DO NOT CALL HIM ANYMORE BUT GO THROUGH ME FIRST B/C HE SAID HE DOESN'T WANT TO GET IN TROUBLE AT WORK. TOO MANY PEOPLE CALLED HIM TODAY TO ASK FOR MY DEAL AND HE CAN'T DO EVERYONE EVERY DAY! SO PLEASE EMAIL ME FIRST AND I WILL SET UP APPOINTMENT WITH HIM FOR YOU GUYS.

IF TOO MANY PPL CALL HIM, FIDO WILL GET SUSPICIOUS AND WE WONT GET THIS GREAT DEAL ANYMORE PLEASE!

IF YOU ALREADY HAVE A FIDO AS A CLIENT THEN YOU CAN GO THROUGH ME & HARRY DIRECTLY.IF YOU ARE A BRAND NEW CUSTOMER MESSAGE ME TO LET ME KNOW ABOUT YOUR SITUATION AND I will let you know what you need to do b/c the procedures for non-fido customers and fido customers is different. WE both will get $20 each. THose who are not fido customers also get Fido dollars also but not as much.

email me back if anything at marial_53@yahoo.co.uk, that is underscore _ after 53

Yen Lam

[SuperAho]

If you need Long Distance then its a good deal but your deal will come to $35+SAF ($6.95)+ 0.99+tax = $37.55 which is $14.55 more per month
...
Yen Lam


yes I agree. Yen's deal is better. but they wont budge. Its actually 7.43 more a month, since you are forgetting the $150 (+ tax) credit.
150 x 1.14 = $171
$14.55 x 24 months contract = 349.2 more over the period of the contract

(349.2 - 171) / 24 = 7.425 more a month.

I have another phone that is expiring, I will get on your list Yen, thanks. ;)

[furballz]

Will it work if someone else other then you referred to the fido rep.? For example, a person that YOU referred help a friend of his to get this plan.

[tigger03]

Ok ... everyone just listen to Yen. Plz don't screw this up for urself nor everyone else! Get in line, and your number will be called. This is going to suck BIG TIME if this plan gets cancelled!

[h2lam]

Will it work if someone else other then you referred to the fido rep.? For example, a person that YOU referred help a friend of his to get this plan.

To be honest, it will not work as Harry will only work through me and only me. He even rejected some ppl who called today after me to ask for the deal. he told them not to call anyone and to get in line with me...I am serious :)

He can only do 2 ppl per day, so I will call him each day or he contact me and we will do 2 ppl per day....SO each day I would pass the person's name & Phone # & info over so he can hook them up....

read below, very important:

Hi everyone,

The person that is doing this deal for me is on vacation starting today. He wont be back until March 19, 2007 according to a his co-worker....

He said that those of you who dont have a Fido account already and would like to set up one to get this deal. You need to sign up for any Fido plan first but sign up for either the $25 student package, which gives you 150 day time, unlimited incoming calls, free evening/weekends after 7pm for $25+SAF+TAX

Or the regular $25/month package which gives you 100 daytime, 1000 evening/weekends, unlimited incoming calls= $25+SAF+TAX

Then later on once that account is sent up, I will connect you with Harry to get my plan and sign a 2 yr agreement to get free phone, SAF/Caller ID/Voicemail discounts = $21.45 in discounts each month for the 24 months.

Harry said to have anyone who is not with Fido already to go sign up for an account with Fido and settle in for a plan first but dont go on contract yet....

But before you sign up for a Fido plan, we both can get Fido dollars so let me know so I can set u up for the Fido referral program so that both you & I will get $20 referral dollars each person.....so that is $20 for me & you for each account,

U can try that way.....I am going to tell my non-Fido friends to do that :)

Let me know how things go and if you have a new account set up or not?

To set up a for Fido referral for non-fido customers: 1) give me your full name, email, phone #. Then I will email you my referral code that you can tell Fido when you set up the account so we both get $20 credit each

For those who already have an account with Fido, hold your horses.....When my guy come back from Vacation, I will refer you to him and then you guys can hook up. He can only hook up 2ppl per day so that Fido doesnt get suspicious.....

Hope this helps.....email me to let me know what you want to do and if you are Fido customer already or not so we know how to proceeds....

If you want to keep your existing Telus or Rogers phone#, u can also do that just wait after March 14, b/c after that date Fido can retain your existing number when you come on board with Fido

For example: my friend who is from Rogers, he is going to go to a Fido store to set up an account with Fido, give them you referral code/ name/ account#
Fido phone #, buy a phone & sign a 2 year agreement with any plan preferably the unlimited incoming calls $25 plan. Then Harry will give reimburse the amount of the phone & transfer his account from the $25/month plan to the $20/month discount plan that I have....I dont know Harry too well so I am not sure if he will actually do all this after we lock ourselves in a contract in advance so I would suggest to wait until he come back from Vacation and see..

I think its less risky for those who already have a Fido account such as myself and just try to get this cheap deal so that he can lock us into his 2 year contract

my #1 suggestion is to wait until he come back from vacation and contact me, then I will try to set u all up with my great plan, slowly, 2 at a time per day :)

[h2lam]

Hi everyone,

The person that is doing this deal for me is on vacation starting today. He wont be back until March 19, 2007 according to a his co-worker....

He said that those of you who dont have a Fido account already and would like to set up one to get this deal. You need to sign up for any Fido plan first but sign up for either the $25 student package, which gives you 150 day time, unlimited incoming calls, free evening/weekends after 7pm for $25+SAF+TAX

Or the regular $25/month package which gives you 100 daytime, 1000 evening/weekends, unlimited incoming calls= $25+SAF+TAX

Then later on once that account is sent up, I will connect you with Harry to get my plan and sign a 2 yr agreement to get free phone, SAF/Caller ID/Voicemail discounts = $21.45 in discounts each month for the 24 months.

Harry said to have anyone who is not with Fido already to go sign up for an account with Fido and settle in for a plan first but dont go on contract yet....

But before you sign up for a Fido plan, we both can get Fido dollars so let me know so I can set u up for the Fido referral program so that both you & I will get $20 referral dollars each person.....so that is $20 for me & you for each account,

U can try that way.....I am going to tell my non-Fido friends to do that :)

Let me know how things go and if you have a new account set up or not?

To set up a for Fido referral for non-fido customers: 1) give me your full name, email, phone #. Then I will email you my referral code that you can tell Fido when you set up the account so we both get $20 credit each

For those who already have an account with Fido, hold your horses.....When my guy come back from Vacation, I will refer you to him and then you guys can hook up. He can only hook up 2ppl per day so that Fido doesnt get suspicious.....

Hope this helps.....email me to let me know what you want to do and if you are Fido customer already or not so we know how to proceeds....

If you want to keep your existing Telus or Rogers phone#, u can also do that just wait after March 14, b/c after that date Fido can retain your existing number when you come on board with Fido

For example: my friend who is from Rogers, he is going to go to a Fido store to set up an account with Fido, give them you referral code/ name/ account#
Fido phone #, buy a phone & sign a 2 year agreement with any plan preferably the unlimited incoming calls $25 plan. Then Harry will give reimburse the amount of the phone & transfer his account from the $25/month plan to the $20/month discount plan that I have....I dont know Harry too well so I am not sure if he will actually do all this after we lock ourselves in a contract in advance so I would suggest to wait until he come back from Vacation and see..

I think its less risky for those who already have a Fido account such as myself and just try to get this cheap deal so that he can lock us into his 2 year contract

my #1 suggestion is to wait until he come back from vacation and contact me, then I will try to set u all up with my great plan, slowly, 2 at a time per day :)


Hi everyone,

I just spoke with Harry today, He said that he can not take anymore calls from my friends & family. He said that he can only do 2 ppl per day and they have to go through me first. So if you want my deal, please provide me with your name, email address & fido or cell phone # so that I can tell him and he can sign you up one by one.

steps:

1) let me know your info

2) I pass on to Harry

3) then you call Harry, he will recognize you and give you the deal

DO NOT CALL HIM ANYMORE BUT GO THROUGH ME FIRST B/C HE SAID HE DOESN'T WANT TO GET IN TROUBLE AT WORK. TOO MANY PEOPLE CALLED HIM TODAY TO ASK FOR MY DEAL AND HE CAN'T DO EVERYONE EVERY DAY! SO PLEASE EMAIL ME FIRST AND I WILL SET UP APPOINTMENT WITH HIM FOR YOU GUYS.

IF TOO MANY PPL CALL HIM, FIDO WILL GET SUSPICIOUS AND WE WONT GET THIS GREAT DEAL ANYMORE PLEASE!

IF YOU ALREADY HAVE A FIDO AS A CLIENT THEN YOU CAN GO THROUGH ME & HARRY DIRECTLY.IF YOU ARE A BRAND NEW CUSTOMER MESSAGE ME TO LET ME KNOW ABOUT YOUR SITUATION AND I will let you know what you need to do b/c the procedures for non-fido customers and fido customers is different. WE both will get $20 each. THose who are not fido customers also get Fido dollars also but not as much.

email me back if anything at marial_53@yahoo.co.uk, that is underscore _ after 53

Yen Lam

[Rammy]

So I called FIDO twice today...

Does anybody have the phone number of someone with this plan :

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

This is the key

[nanirina]

rammy, did you even bother reading all these messages above u? So I called FIDO twice today...

Does anybody have the phone number of someone with this plan :

$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

This is the key

[Rammy]

rammy, did you even bother reading all these messages above u?

I did, all it looks like is that I have to go through harry

Was just thinking if you someone else could do it

[h2lam]

Hey everyone,

I dont know if Fido is trying to scam us into going into their contract but when I called in yesterday to verify my plan. I didn't get all the discounts I was promised as I stated before, $20/month +tax only for the $25 student plan= free voicemail/call display, no SAF, unlimited incoming calls, 150 day time, free evening/weekends after 7pm. I also opened a second account with Fido for my sister and she was put in the normal $25/month plan with no discounts. I am not sure if the guy who is doing this deal for me will put in the discounts later on in my account but so far my sisters account & my best friend's account who is suppose to get the same deal as me didn't get it.

So hold on to your horses and dont call Fido anymor until I talk to my guy and get all this strengthen out and resolved. I am not sure if hes lying to me or is he gonna actually put the discounts all in later on. Let me contact him first, and I will let you all know what goes on.

Please do not call my guy or anyone at Fido to ask about this deal, no one else know about this deal at Fido and they will get all suspicious and screw this all up. I also dont want to get my guy in trouble at work. He did tell me to tell ppl not to call Fido anymore and mention my plan. He will try to help my friends out slowly....he can't do everyone at once.

BUt let me get in touch with him & see what goes on b/c if I dont get what I was promised, I will cancel my account & contract right away b/c I just signed the 2 year agreement for my account, my sister's account and my best friend's account already! I dont want to screw myself or anyone else!!!!!!!

Listen to me and dont contact or call Fido anymore or else we can all get screwed over!

Yen

[Z]

Hey everyone,

I dont know if Fido is trying to scam us into going into their contract but when I called in yesterday to verify my plan. I didn't get all the discounts I was promised as I stated before, $20/month +tax only for the $25 student plan= free voicemail/call display, no SAF, unlimited incoming calls, 150 day time, free evening/weekends after 7pm. I also opened a second account with Fido for my sister and she was put in the normal $25/month plan with no discounts. I am not sure if the guy who is doing this deal for me will put in the discounts later on in my account but so far my sisters account & my best friend's account who is suppose to get the same deal as me didn't get it.

So hold on to your horses and dont call Fido anymor until I talk to my guy and get all this strengthen out and resolved. I am not sure if hes lying to me or is he gonna actually put the discounts all in later on. Let me contact him first, and I will let you all know what goes on.

Please do not call my guy or anyone at Fido to ask about this deal, no one else know about this deal at Fido and they will get all suspicious and screw this all up. I also dont want to get my guy in trouble at work. He did tell me to tell ppl not to call Fido anymore and mention my plan. He will try to help my friends out slowly....he can't do everyone at once.

BUt let me get in touch with him & see what goes on b/c if I dont get what I was promised, I will cancel my account & contract right away b/c I just signed the 2 year agreement for my account, my sister's account and my best friend's account already! I dont want to screw myself or anyone else!!!!!!!

Listen to me and dont contact or call Fido anymore or else we can all get screwed over!

Yen

Back to basics fellow RFDers!

When signing up on a contract over the phone:

- get the person's name you're talking to
- get the person's phone number / extension
- get a verification # / transaction #
- write down the name and date when you called
- write down the number you called from

- if possible obtain a phone conversation recording device (answering machine / specialty phone tap) and clearly inform the other person that you're recording the call for the records (if you don't, then it may also be useless) Say some like "I would like to let you know that I'm recording this call for my records and will not be released unless required for legal purposes in a court of law. Are you ok with this call being recorded for my records?" They should have absolutely no problems with this, as their conversation is recorded by the company they work for as well.

- your verbal agreement is as good as your ability to prove it



For those RFDers in BC (from BBB website):

Assume all contracts are binding.

There is a common misconception that consumers have a right to cancel any contract within ten days. Many consumers do not understand that provincial laws which give consumers limited cancellation (or "rescission") rights apply to only a few specific situations.

In most instances, sales agreements and other contracts bind you the moment you sign them. There is rarely a "cooling off" period. B.C. law gives you the right to cancel some contracts that you sign in your home. Certain lessons and services, such as dancing lessons and health spa memberships are also subject to the B.C. 10-day "cooling off" period. But again, these laws apply to very few situations. If cancellation rights are not stated in the agreement, assume none exist.

Certain documents you sign may not be called "contracts," but are just as binding. Signing an estimate for work may obligate you to the project. Signing a "certificate of completion" may make it difficult to later complain about shoddy workmanship. Make sure the paperwork you're signing doesn't waive your rights as a consumer or contain any unexpected surprises. Assume that signing anything obligates you to something - and act with appropriate caution.

[h2lam]

Actually I think your deal is good b/c you get 100 day time minutes more and 100 long distance minutes for just $7 something more. So its all worth it. U should keep that deal or get the same for the second plan> Who did you talk to get this deal? perhaps I will recommend your deal to my friends?

So what is your total bill per month come down to with all the deductions on a montly basis? That is if you take those deductions and put it down monthly so its easier for me to compare?

yes I agree. Yen's deal is better. but they wont budge. Its actually 7.43 more a month, since you are forgetting the $150 (+ tax) credit.
150 x 1.14 = $171
$14.55 x 24 months contract = 349.2 more over the period of the contract

(349.2 - 171) / 24 = 7.425 more a month.

I have another phone that is expiring, I will get on your list Yen, thanks. ;)

[azkid52]

just called fido

don't know whats going on here, don't know if fido is trying to screw with me, don't kno if its harry screwing with us, but the CSR i talked to said my plan is going to come up to like 41.40 or something like that, after some free local calling and stuff after two months, so like $41 and some change after two months for two years

i asked if i can cancel my account, and she said i haf 15 days to do it, but to call back on monday, account cancellations aren't open on Sat. apparently

[look30]

Ebay the free phone and get out of the plan for $200-whatever you get for the phone.
AFAIK Fido tries to keep customers not to trick them into signing fake contracts.

[liquid_paper]

wow this is sounding sketchier and sketchier...

this harry character sounds like he's trying to get a PHAT commission to help pay for this vacation of his...(which he might not come back from)..ahaha..

[dapper_remy]

OOOOOOOOOOOh ya, love how people start this big boom and think no one will catch on.

[~Chester~]

wow this is sounding sketchier and sketchier...

this harry character sounds like he's trying to get a PHAT commission to help pay for this vacation of his...(which he might not come back from)..ahaha..

I'm concerned about the $20 fido referral credit..isn't this conflict of interest?

[h2lam]

Hopefully I can get through to this Fido guy and get it all streghten out or else I will have to cancel my contract since I believe I have 15 days to cancel or make any changes.....Please dont call Fido anymore or bother this guy, I dont want to get us screwed over....

[h2lam]

Hopefully I can get through to this Fido guy and get it all streghten out or else I will have to cancel my contract since I believe I have 15 days to cancel or make any changes.....Please dont call Fido anymore or bother this guy, I dont want to get us screwed over....

I hope that I can contact this Fido guy before the 15 day deadline or else I will be screwed over with signing all 3 contracts for my friend, sister and myself :(

[h2lam]

I'm concerned about the $20 fido referral credit..isn't this conflict of interest?

When I asked my guy if I can get referral dollars to refer my friends to this plan, he said yes. Thats what he said but I dont know how I can verify that I will actually get it until later on. He said both I & my friends will get some dollars....dont know how that will work out...we'll see.........right now,I dont really are care about the fido dollars too much as long as I get what I was promised which is the super good deal for my friends & I and my family.....

[h2lam]

When I asked my guy if I can get referral dollars to refer my friends to this plan, he said yes. Thats what he said but I dont know how I can verify that I will actually get it until later on. He said both I & my friends will get some dollars....dont know how that will work out...we'll see.........right now,I dont really are care about the fido dollars too much as long as I get what I was promised which is the super good deal for my friends & I and my family.....

He did say that hes doing this fido dollars only for me but not to anyone else. so if anyone else try to get the fido dollars for referring their friends, he would not do it for them. Also he thought that I would refer some friends to him not 100 ppl like how this current situation is getting at...hopefully my plan is legit and I can get ppl referred into this plan one by one :)

PLease dont call Fido anymore or ask for anyone about this plan, as they will all deny it, only my Fido guy gave this plan to me. The rest was shocked that I got this plan themselves, they said they have never seen such a good plan before with such good discounts....so dont even bother asking the other client relation staff members, they wont cut the same deal....I tried already....

[monkey_wrench61]

Back to basics fellow RFDers!

When signing up on a contract over the phone:

- get the person's name you're talking to
- get the person's phone number / extension
- get a verification # / transaction #
- write down the name and date when you called
- write down the number you called from

- if possible obtain a phone conversation recording device (answering machine / specialty phone tap) and clearly inform the other person that you're recording the call for the records (if you don't, then it may also be useless) Say some like "I would like to let you know that I'm recording this call for my records and will not be released unless required for legal purposes in a court of law. Are you ok with this call being recorded for my records?" They should have absolutely no problems with this, as their conversation is recorded by the company they work for as well.

- your verbal agreement is as good as your ability to prove it



For those RFDers in BC (from BBB website):

Assume all contracts are binding.

There is a common misconception that consumers have a right to cancel any contract within ten days. Many consumers do not understand that provincial laws which give consumers limited cancellation (or "rescission") rights apply to only a few specific situations.

In most instances, sales agreements and other contracts bind you the moment you sign them. There is rarely a "cooling off" period. B.C. law gives you the right to cancel some contracts that you sign in your home. Certain lessons and services, such as dancing lessons and health spa memberships are also subject to the B.C. 10-day "cooling off" period. But again, these laws apply to very few situations. If cancellation rights are not stated in the agreement, assume none exist.

Certain documents you sign may not be called "contracts," but are just as binding. Signing an estimate for work may obligate you to the project. Signing a "certificate of completion" may make it difficult to later complain about shoddy workmanship. Make sure the paperwork you're signing doesn't waive your rights as a consumer or contain any unexpected surprises. Assume that signing anything obligates you to something - and act with appropriate caution.

Another good option (if you don't have a recording device) is to type out the conversation with the rep, with the important info noted above and then e-mail it to yourself. That way you have a date and time stamp to back you up. It's obviously not as effective as recording the conversation, but it's a good alternative.

[picturethismister]

He did say that hes doing this fido dollars only for me but not to anyone else. so if anyone else try to get the fido dollars for referring their friends, he would not do it for them. Also he thought that I would refer some friends to him not 100 ppl like how this current situation is getting at...hopefully my plan is legit and I can get ppl referred into this plan one by one :)

PLease dont call Fido anymore or ask for anyone about this plan, as they will all deny it, only my Fido guy gave this plan to me. The rest was shocked that I got this plan themselves, they said they have never seen such a good plan before with such good discounts....so dont even bother asking the other client relation staff members, they wont cut the same deal....I tried already....


This was too good to be true i guess....but thanks to OP for taking the effort of trying to get us on the bandwagon...

[st7860]

remember when calling Fido to ask for special favours ALWAYS call this department - 1-888-259-3436 - DO NOT call 611. the 611 people don't have authority to grant you toys like monthly credits and so on.

[spol]

I just found out that Fido been charging me for all the free options costumer Retention offered me back in January. I'm not surprised knowing rogers owns fido.

[h2lam]

I just found out that Fido been charging me for all the free options costumer Retention offered me back in January. I'm not surprised knowing rogers owns fido.

SO how long has Fido been fooling around with us like this? Is it b/c Rogers now own Fido so they can mess up our free offers from Customer Relations?

Should I even trust Fido now? Will they actually give me all the free options they have promised me for the full 2 years? Is there anyway to find out if its legit or not?

[nanirina]

I just found out that Fido been charging me for all the free options costumer Retention offered me back in January. I'm not surprised knowing rogers owns fido.

I also was charged after 3 months of some freebies whereas CR promised 6 months. But a quick phone call solved the problem. You should call them. However, the fido 611 number is incredibly busy these days.

[sliq1]

Let us know about the fido retention offer.. I've been with FIDO for 8 years, paying $45 ish and i'd looooooooooove to get some good deals (usually i'm too lazy to look around but I guess it's time) :)

[laterscooter]

Is there any news on whether the deal is being honoured?

[tigger03]

Not sure. I am offered the following deal with Bell Mobility (corporate plan) ... new activation:

$20/mth
- 250 minutes
- Eve/Wknds free after 8p.m.
- FREE call display & voicemail
- PER SECOND BILLING
- detailed billing, call forwarding, call waiting, conference calling
- SAF: $4.50
- 911 fee: $0.25
- activation fee waived
- cheap handsets (ex: a900 $29.95 on a 3 year contract)

Grand Toal after taxes: $28.22

... let's see if Fido can match it ... ima call in today.

[SuperAho]

Actually I think your deal is good b/c you get 100 day time minutes more and 100 long distance minutes for just $7 something more. So its all worth it. U should keep that deal or get the same for the second plan> Who did you talk to get this deal? perhaps I will recommend your deal to my friends?

So what is your total bill per month come down to with all the deductions on a montly basis? That is if you take those deductions and put it down monthly so its easier for me to compare?

If anyone needs a referal for my plan, let me know. I be willing to help you guys out if interested.

my plans is as follows:

$35 / month
250 minutes local
100 long distance minutes
unlimited weekends
unlimited week nights (starts at 7)
Caller ID / Voice mail

50 credit for phone (I used fido dollars also and got a free Nokia 6126)
12.50 x 12 months (150 credit) on Fido billing. All paid on the sign date

If taken the deduction as a monthly credit, its around 34.xx after tax for first year.

To increase savings, you CAN switch the plans after signing the contract to a more suitable plan. the $150 is paid out in full at time of signing (e.g. you can switch to a $20 plan and you will be paying ~17.45 after tax for the first year if you count the credit)

From what I have been told (dont know if this is true, but this is coming from 2 reps from previous years as well as just last week). Customer Relations have more power to give you more deals, but they are limited to a credit of $150 per account. This can be paid out in form of credit, or in terms of free stuff (as SAF, caller ID, etc etc.). You can get further savings on special plans, but they have to exist first, so that the reps can type in the code.

[addicted2it]

Not sure. I am offered the following deal with Bell Mobility (corporate plan) ... new activation:

$20/mth
- 250 minutes
- Eve/Wknds free after 8p.m.
- FREE call display & voicemail
- PER SECOND BILLING
- detailed billing, call forwarding, call waiting, conference calling
- SAF: $4.50
- 911 fee: $0.25
- activation fee waived
- cheap handsets (ex: a900 $29.95 on a 3 year contract)

Grand Toal after taxes: $28.22

... let's see if Fido can match it ... ima call in today.

Thats a pretty hott plan you got with bell...get the a900...lots of good reviews of it....

[tigger03]

Thats a pretty hott plan you got with bell...get the a900...lots of good reviews of it....

I already have the a900 (and love it) along with the Bell EP1 plan. I'm looking to get a phone and plan for my brother, and after taking Yen's advice, I bought the Fido phone with the $25 student plan. I'm going to call Fido today to see if they can match it, else I have 15 days to cancel my stuff with Fido.

[waz]

so i just renewed my contract (2yr):

got the following...

kept my $35 student plan
250mins
unlimited incoming
unlimited even/wknd
100 LD
Call Display

+ 1000txt msgs ($10) + VM ($6)

so for me to sign he offered me $10credit for 2yrs, free voicemail for 2yrs plus i got a $125credit BUT I had to use it on a phone so I chose the z710i.

im paying $65.xx now, so ill be paying 48.xx for my contract duration.
Im pretty happy with my bargaining skills:D

[Tsuioku]

Called in today and was offered this...

$30 Base plan
100 Daytime
1000 WN/WE
Unlimited Incoming
-$5/mo for 1yr
$85 Bill Credit (So basically no SAF for 1yr)

NO CONTRACT


Should I take it or screw it and go w/ Rogers Pay-go...
$0.8/day for Unlimited Early WN/WE, $0.24 per minute, CID, VM

[tigger03]

Thats a pretty hott plan you got with bell...get the a900...lots of good reviews of it....

It's a hot plan, but I wish that Fido or Rogers would offer it. I've had really bad experiences with Bell in the past ... long story short: never going with Bell again.

However, I was also offered an awesome deal from Rogers (corporate) for $23/mth which includes 200 mins, eve/wknds free after 6, free CID & VM, per second billing, no activation fee, $0.18 for additional minutes, $0.10 for CDN LD, and $0.15 for US LD. If I want to remove the unlimited evenings, it's only $18/mth. Also, I get the W810i for $50!!! :twisted:

[Nonopeno]

Hey superaho, did you have to sign a contract? because i am being offered something really similar

$35 / month
250 minutes local
100 long distance minutes
unlimited weekends
unlimited week nights (starts at 7)
Caller ID / Voice mail

$10 credit /month for duration of 2 year contract + $36 credit=$276 credit
Used up $81 fido dollars for $125 Z710i

I dont really wanna sign a 2 year contract though..

If anyone needs a referal for my plan, let me know. I be willing to help you guys out if interested.

my plans is as follows:

$35 / month
250 minutes local
100 long distance minutes
unlimited weekends
unlimited week nights (starts at 7)
Caller ID / Voice mail

50 credit for phone (I used fido dollars also and got a free Nokia 6126)
12.50 x 12 months (150 credit) on Fido billing. All paid on the sign date

If taken the deduction as a monthly credit, its around 34.xx after tax for first year.

To increase savings, you CAN switch the plans after signing the contract to a more suitable plan. the $150 is paid out in full at time of signing (e.g. you can switch to a $20 plan and you will be paying ~17.45 after tax for the first year if you count the credit)

From what I have been told (dont know if this is true, but this is coming from 2 reps from previous years as well as just last week). Customer Relations have more power to give you more deals, but they are limited to a credit of $150 per account. This can be paid out in form of credit, or in terms of free stuff (as SAF, caller ID, etc etc.). You can get further savings on special plans, but they have to exist first, so that the reps can type in the code.

[h2lam]

I was offered this deal before also:

200 daytime mins
free evening/weekends after 7pm
free voicemail/call display
1000 fido to fido mins

$20+SAF+TAX= $32/month

I got offered this when I called to say that Rogers offered me a corporate plan b/c I work for City of Toronto and they try to match it by offering me this plan.

As for the update on the $20/month unlimited incoming call plan that I mention a while back....., I couldn't reach Harry today at all. I dont know if he's in or not...but I am going to try to call again tommorow to verify my friend & my sister's plan b/c they still did not apply all the discounts. If things are not cleared up tommorow then I will cancel my friend & my sister's new account. I dont have a good feeling about this whole situation. I feel that they might be out to scam us into signing a 2 year contract and not apply all the discounts offered...I suggest ppl not to sign up or do anything...this might be all a scam to get suck us into the 2 year contract then once we are in, we are stuck :(

[FusionSenses]

I was offered this deal before also:

200 daytime mins
free evening/weekends after 7pm
free voicemail/call display
1000 fido to fido mins

$20+SAF+TAX= $32/month

I got offered this when I called to say that Rogers offered me a corporate plan b/c I work for City of Toronto and they try to match it by offering me this plan.

As for the update on the $20/month unlimited incoming call plan that I mention a while back....., I couldn't reach Harry today at all. I dont know if he's in or not...but I am going to try to call again tommorow to verify my friend & my sister's plan b/c they still did not apply all the discounts. If things are not cleared up tommorow then I will cancel my friend & my sister's new account. I dont have a good feeling about this whole situation. I feel that they might be out to scam us into signing a 2 year contract and not apply all the discounts offered...I suggest ppl not to sign up or do anything...this might be all a scam to get suck us into the 2 year contract then once we are in, we are stuck :(


Yeah, sounds fishy to me too.

Because the plan is too good, they would not make money.

the SAF is already 6.50 and taxes that they have to pay to government, there is nothing much left for fido themself.

[look30]

Yeah, sounds fishy to me too.

Because the plan is too good, they would not make money.

the SAF is already 6.50 and taxes that they have to pay to government, there is nothing much left for fido themself.

Canada has the highets rates in civilized world for cell phone and there is no tax to the gov.
They make money out of you and is not a charity business :)

[googz]

Yeah, sounds fishy to me too.

Because the plan is too good, they would not make money.

the SAF is already 6.50 and taxes that they have to pay to government, there is nothing much left for fido themself.

The SAF is NOT a government imposed tax/fee/charge of any sort. The cell phone industry has created this fee, that's it.

[tigger03]

I was offered this deal before also:

200 daytime mins
free evening/weekends after 7pm
free voicemail/call display
1000 fido to fido mins

$20+SAF+TAX= $32/month

I got offered this when I called to say that Rogers offered me a corporate plan b/c I work for City of Toronto and they try to match it by offering me this plan.

As for the update on the $20/month unlimited incoming call plan that I mention a while back....., I couldn't reach Harry today at all. I dont know if he's in or not...but I am going to try to call again tommorow to verify my friend & my sister's plan b/c they still did not apply all the discounts. If things are not cleared up tommorow then I will cancel my friend & my sister's new account. I dont have a good feeling about this whole situation. I feel that they might be out to scam us into signing a 2 year contract and not apply all the discounts offered...I suggest ppl not to sign up or do anything...this might be all a scam to get suck us into the 2 year contract then once we are in, we are stuck :(

same here. I've gotten a better plan from Rogers which suits my needs. I'm going to call Fido to see if they can match it, else I'm still within my "15-day-trial" and will cancel and return the phone.

[Alexo]

This needs to be stressed and repeated as often as possible:

The SAF is NOT a government imposed tax/fee/charge of any sort. The cell phone industry has created this fee, that's it.

[tigger03]

same here. I've gotten a better plan from Rogers which suits my needs. I'm going to call Fido to see if they can match it, else I'm still within my "15-day-trial" and will cancel and return the phone.

Not only did they match it, they exceeded it. GO FIDO!!! :D

[stratux]

was it a new activation as well? Can u give me info of how u did it.

[stratux]

what number did u call as welll..was it the retentions department

[azkid52]

just got off CSR and officially cancelled the plan that h2lam referred to

the CSR repeated what was told to me before, that the discounts given to me were not applied, so i cancelled it and switched back to prepaid

i'll have to pay for the minutes and txtmsgs i used during the time i was under the plan (thank god i didnt use that much)

pisses me off there's a $25 migration fee back to prepaid, but better than being locked into a plan where i was going to be paying $40+ after 2 months

soooooo learn from my lesson i guess, and there's a post in the previous pages about the tips of getting into a new plan (i.e. recording the convo yourself), read those and remember them

i hope to get a motherf*#&ing plan wen number portability comes up

[raz123]

I called a couple of times Fido lately and.. here is what I settled for, and then a couple of plans they offered me:

Before I begin, let me state the plan I had:

---
$25:
100 daytime minutes
1000 evening and weekends minutes
Unlimited Fido to Fido at all times (includes text messaging between Fido users)

And..
Caller ID (used to be extra $5, now $6)
--

Keeping the same plan and signing for 2 years, this is what I got:
Free caller ID for 24 months ($6 x 24 = $144)
$10 credit for 24 months ($10 x 24 = $240)

So I end up paying a grand total of $26.72, taxes included, monthly.


The SE Z710i is listed on their site for $125 on a 2 year agreement.
They took $50 off.. so $75.. then took off my $40 fido dollars so $35.
And finally the CSR did a mistake in my favor, bringing the phone, according to him, with taxes included, to $29 (and some pennies).

The phone is being shipped to me.

** Seems the Z710i is NOT unlockable ATM.


Oh, and when you get a phone and a two years contract, you can either chose between a "Tripack" (some accessories for the phone) or to have the first two months unlimited in/out calls. I chose the latter, since the Z710i doesn't have a "Tripack".


Seems that whenever you take a 2 years contract, they can credit $10 per month.

Here are the other things I was offered:

------------
No contract:

Caller ID fee waived for 12 months
SAF waived for 6 months
------------
Two years contract:

200 day time, evening & weekends free.
1000 minutes fido to fido (NO MESSAGING).
Caller ID.

Add to it the SAF, 911, and taxes: $26.72
------------
Two years contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.

Add to it the SAF, 911, and taxes: $26.72
------------
Two years contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.
Unlimited Fido to Fido accross Canada (WITH F-to-F MESSAGING)

Add to it the SAF, 911, and taxes: $39.11
------------


** All new Fido to Fido plans (except the $10 option of Fido to Fido accross Canada) are for CALLS ONLY. Text messaging between Fido subscribers is NOT INCLUDED ANYMORE. It *IS* being grandfathered though, so if you have an old Fido to Fido plan, it should have it.


From another forum, I have read that someone was able to get this:

------------
No Contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.
100 Txt Msgs.

For $20.
Add to it the SAF, 911, and taxes: ~$31.5
------------


Oh, taxes here are calculated for Québec.. other provinces might varry!

Once you look at the different plans above, you start seeing how it works and what they can do.

Peace!

[Rammy]

Ok I called fido and they offered me this :

250 Daytime Minutes
Unlimited Incoming
Free Weekdays & Weekends
100 Longdistance minutes
Call Display & Voicemail

For $38 a month + tax (SAF included)

Plus she'll be giving me a $204 credit on the account,

I think I'm going to take it

[stratux]

is there any way i can get a new activation and a good deal

[tigger03]

is there any way i can get a new activation and a good deal

the student plan is a pretty good deal, but you'd have to be with any company for a while before a retention deal. Guess I was the only exception with my 'special circumstance' :twisted: ... maybe others' are, too!

[TorontoEh]

is there any way i can get a new activation and a good deal

I too am in the same situation and waiting for deals when # port starts tomorrow.....

[tigger03]

I too am in the same situation and waiting for deals when # port starts tomorrow.....

They're going to be crazy busy on the phones tomorrow with everyone wanting to port their numbers! ... I was reading the Star yesterday, and they said that Bell and Rogers weren't being too competitive in offering deals, and that this may not change things too much. But still ... ya never know ... :razz:

[Solex]

Ok I called fido and they offered me this :

250 Daytime Minutes
Unlimited Incoming
Free Weekdays & Weekends
100 Longdistance minutes
Call Display & Voicemail

For $38 a month + tax (SAF included)

Plus she'll be giving me a $204 credit on the account,

I think I'm going to take it

Is this for a 3 year contract? How exactly did they come to a credit of $204?

[lumlum1013]

I called a couple of times Fido lately and.. here is what I settled for, and then a couple of plans they offered me:

Before I begin, let me state the plan I had:

---
$25:
100 daytime minutes
1000 evening and weekends minutes
Unlimited Fido to Fido at all times (includes text messaging between Fido users)

And..
Caller ID (used to be extra $5, now $6)
--

Keeping the same plan and signing for 2 years, this is what I got:
Free caller ID for 24 months ($6 x 24 = $144)
$10 credit for 24 months ($10 x 24 = $240)

So I end up paying a grand total of $26.72, taxes included, monthly.


The SE K710i is listed on their site for $125 on a 2 year agreement.
They took $50 off.. so $75.. then took off my $40 fido dollars so $35.
And finally the CSR did a mistake in my favor, bringing the phone, according to him, with taxes included, to $29 (and some pennies).

The phone is being shipped to me.

** Seems the K710i is NOT unlockable ATM.


Oh, and when you get a phone and a two years contract, you can either chose between a "Tripack" (some accessories for the phone) or to have the first two months unlimited in/out calls. I chose the latter, since the K710i doesn't have a "Tripack".


Seems that whenever you take a 2 years contract, they can credit $10 per month.

Here are the other things I was offered:

PM sent, please refer me if it's possible...
btw, when u mentioned K710i, do u mean Z710i? or K510a?
i cannot find a K710i in fido.ca

[raz123]

PM sent, please refer me if it's possible...
btw, when u mentioned K710i, do u mean Z710i? or K510a?
i cannot find a K710i in fido.ca

I'm sorry for the confusion.
Z710i it is.
Edited my post.

Check your PMs.

-r

[mlaumlau]

This is what I got.

$25:
100 daytime minutes
1000 evening and weekends minutes
Unlimited Fido to Fido at all times (includes text messaging between Fido users)

Keeping the same plan and signing for 2 years, this is what I got:
Free caller ID for 24 months ($6 x 24 = $144)
$10 credit for 24 months ($10 x 24 = $240)


The LG TG800 is listed on their site for $175 on a 2 year agreement.
They were able to use my fido dollars ($57.75) so $127.75.
But then the CSR calls back he can't use the fido dollar instead he credit the amount and I can keep the fido dollars.

[SuperAho]

For the people who got credit back (e.g. $10 credit / month). Is that pre-tax or post tax?

And is it only for first 12 months? or for the full duration 24 months or 36 months contract?

Thanks.


I called a couple of times Fido lately and.. here is what I settled for, and then a couple of plans they offered me:

Before I begin, let me state the plan I had:

---
$25:
100 daytime minutes
1000 evening and weekends minutes
Unlimited Fido to Fido at all times (includes text messaging between Fido users)

And..
Caller ID (used to be extra $5, now $6)
--

Keeping the same plan and signing for 2 years, this is what I got:
Free caller ID for 24 months ($6 x 24 = $144)
$10 credit for 24 months ($10 x 24 = $240)

So I end up paying a grand total of $26.72, taxes included, monthly.


The SE Z710i is listed on their site for $125 on a 2 year agreement.
They took $50 off.. so $75.. then took off my $40 fido dollars so $35.
And finally the CSR did a mistake in my favor, bringing the phone, according to him, with taxes included, to $29 (and some pennies).

The phone is being shipped to me.

** Seems the Z710i is NOT unlockable ATM.


Oh, and when you get a phone and a two years contract, you can either chose between a "Tripack" (some accessories for the phone) or to have the first two months unlimited in/out calls. I chose the latter, since the Z710i doesn't have a "Tripack".


Seems that whenever you take a 2 years contract, they can credit $10 per month.

Here are the other things I was offered:

------------
No contract:

Caller ID fee waived for 12 months
SAF waived for 6 months
------------
Two years contract:

200 day time, evening & weekends free.
1000 minutes fido to fido (NO MESSAGING).
Caller ID.

Add to it the SAF, 911, and taxes: $26.72
------------
Two years contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.

Add to it the SAF, 911, and taxes: $26.72
------------
Two years contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.
Unlimited Fido to Fido accross Canada (NO MESSAGING)

Add to it the SAF, 911, and taxes: $39.11
------------


** All new Fido to Fido plans (except the $10 option of Fido to Fido accross Canada) are for CALLS ONLY. Text messaging between Fido subscribers is NOT INCLUDED ANYMORE. It *IS* being grandfathered though, so if you have an old Fido to Fido plan, it should have it.


From another forum, I have read that someone was able to get this:

------------
No Contract:

150 day time, evening & weekends free.
Unlimited incoming.
Caller ID.
100 Txt Msgs.

For $20.
Add to it the SAF, 911, and taxes: ~$31.5
------------


Oh, taxes here are calculated for Québec.. other provinces might varry!

Once you look at the different plans above, you start seeing how it works and what they can do.

Peace!

[h2lam]

The SAF is NOT a government imposed tax/fee/charge of any sort. The cell phone industry has created this fee, that's it.

SAF is made up by the Cell company to make money off of us

[bfoot]

From what I can tell, the $20 plan appears to be a no-go. I'm with Fido for a number of years now with their $10 retention plan. I would like to switch to a plan that offers unlimited incoming and call display. Anybody has this similar plan and can refer me to? Ideally, I would like to pay no more than $30 (including SAF, 911, tax), or absolutely no more than $35.

[SuperAho]

From what I can tell, the $20 plan appears to be a no-go. I'm with Fido for a number of years now with their $10 retention plan. I would like to switch to a plan that offers unlimited incoming and call display. Anybody has this similar plan and can refer me to? Ideally, I would like to pay no more than $30 (including SAF, 911, tax), or absolutely no more than $35.

yes, That would be the $25 retention plan.

150 minutes,
unlimited incoming
unlimited weekends / evenings
free caller ID (get them to throw it in)

sign 2 years and you can get them to credit you the SAF and 911 fee. Or better yet $10 off for 2 years. (not confirmed).

Thats what I was offered.

[raz123]

For the people who got credit back (e.g. $10 credit / month). Is that pre-tax or post tax?

And is it only for first 12 months? or for the full duration 24 months or 36 months contract?

Pre-tax.
Full duration (24 months in my case).


[...] sign 2 years and you can get them to credit you the SAF and 911 fee. Or better yet $10 off for 2 years. (confirmed).


Fixed for you :)

-r

[spol]

Ok guys, I called today during my lunch time and they would not honor the plan customer retention offered me back in January. I'm goona call later on today and cancel my account with Fido. It's really sad because I been with them for 4 years and until Rogers bought them I thought they have the best customer service in Canada

[Bananafish]

Hey,

I was offered something similar to this, but without the voice mail (basically, the $35 student plan). Is the voice mail that they offered you actually included in the plan, or is it added as an option and then credited back to you?

Thanks,
A.-

Hey superaho, did you have to sign a contract? because i am being offered something really similar

$35 / month
250 minutes local
100 long distance minutes
unlimited weekends
unlimited week nights (starts at 7)
Caller ID / Voice mail

$10 credit /month for duration of 2 year contract + $36 credit=$276 credit
Used up $81 fido dollars for $125 Z710i

I dont really wanna sign a 2 year contract though..

[SuperAho]

Hey,

I was offered something similar to this, but without the voice mail (basically, the $35 student plan). Is the voice mail that they offered you actually included in the plan, or is it added as an option and then credited back to you?

Thanks,
A.-

Its not part of the $35 plan.

I have voicemail before, and they are willing to throw it in.

[Bananafish]

Thanks for the info. I'm wondering if there's any way to have voicemail included as part of the actual plan. The problem is that even with CID included, anyone that needs voicemail will have to add it as a feature for $6. Right now, I already have the grandfathered $8 VM/CID package, so I'm really only saving $2 if I add VM seperately. Otherwise, the other offer I was given is the standard retention plan that most people seem to be getting:

200 DT min
unl. ev/we after 7pm
1000 F2F
$20 + SAF + 911

I've got corporate plans with Rogers and Bell through my company, so it's a pretty tough call right now.

Its not part of the $35 plan.

I have voicemail before, and they are willing to throw it in.

[ddr0531]

wow i wonder if you they get a LOT of these calls
when i asked to transfer over 3 of my numbers, they basically just said sure
well they offered me some crappy 20 dollar plan w/ no fido-fido, and said they could give me a good rebate of some of their phones
i just want a better plan, not their crappy phones

[azkid52]

anyone get any really sexy plans today? number portability is in effect today i believe

[jackboot]

I phoned in today and was surprised that I got anything at all to renew my contract.

I have $70 Country Fido (unlimited minutes, 850 LD within NA, no SAF)

I asked for the $11 value pack to be included as well (call display, name display, voicemail, 50 text messages) and the CSR agreed. Extended my agreement for 2 years.

So my total each month is $71 + GST. I'm very happy with that.

[Nadven]

Called today and said I wanted to switch to Virgin and got offered:

100 day min
1000 E/W min
100 texts
Caller ID
No SAF + No 911 for 12 months
No contract
$25 + tax only

[jzemel]

I have the original city Fido Montreal plan which is $45 (includes the SAF) and I pay $8 for Voice/CID. Has anyone got Fido to give them a credit for the full Voice/CID option? I tried many times and the reps always says they can't do anything since I have the city Fido plan and they are losing money on it so they won't give me anything. Any input would be welcomed. Thanks.

[laterscooter]

Did you guys just call Fido via *611 today to ask or is there some other number?

[P.L.A.Y.A]

I called in today and this is what I got offered.

$25/month which includes...

100 mins weekday
1000 mins evenings/weekend
100 text/50 picture messages
Unlimited Fido to Fido & Fido to Rogers for 3 months.
No SAF/911 for 12 months
$10 off the entire bill for 12 months.

And most importantly.....

No Contract :)

What do you guys think?

[z04]

I called in today and this is what I got offered.

$25/month which includes...

100 mins weekday
1000 mins evenings/weekend
100 text/50 picture messages
Unlimited Fido to Fido & Fido to Rogers for 3 months.
No SAF/911 for 12 months
$10 off the entire bill for 12 months.

And most importantly.....

No Contract :)

What do you guys think?


So you're paying $25+911+tax - $10... which works out to about $18 per month?? That's an incredible plan. How did you do it?

[swirl960]

but then you have add called id and vm, unless you dont need it then its good, otherwise it becomes more than $25 a month

[P.L.A.Y.A]

SAF and 911 are free for 12 months. Plus $10 off the entire bill for 12 months

So therefore.

25+Tax($1.05)-$10= $16.05


I called in today and this is what I got offered.

$25/month which includes...

100 mins weekday
1000 mins evenings/weekend
100 text/50 picture messages
Unlimited Fido to Fido & Fido to Rogers for 3 months.
No SAF/911 for 12 months
$10 off the entire bill for 12 months.

And most importantly.....

No Contract :)

What do you guys think?

[LowTec]

SAF and 911 are free for 12 months. Plus $10 off the entire bill for 12 months

So therefore.

25+Tax($1.05)-$10= $16.05


That's hot.

where do u live for 1.05 tax?

callid is pretty basic, and it's $6 + tax. so it's about $23, still good.

how do u get it?

[P.L.A.Y.A]

Alberta. No provincial sales tax. Just GST. :)


That's hot.

where do u live for 1.05 tax?

[P.L.A.Y.A]

Just call retensions directly and inform them that you want to switch to another provider. I had to do a little negotiating but it all on depends on the CSR that you talk to.

So you're paying $25+911+tax - $10... which works out to about $18 per month?? That's an incredible plan. How did you do it?

[eywleung]

This is what I got today when I tell them I will change to Virgin Mobile:

$20 - 2 year contact

100min
1000min evening/weekend
Free Call Display for 2 years
Free SAF and 911 for 2 years
Motorazr V3 for $40 tax included

[tigger03]

I got:

- 150 mins
- unlimited incoming
- eve/wknd free after 7
- CID & VM
- Sony Ericsson z710i for FREE.
= $24+SAF+911+tax (2 years)

[Bananafish]

Is that with credits? I'm guessing it's the $25 student plan with a $10 credit back, and you added VM/CID? I think Fido is offering some pretty decent options to customers, but the problem is that a lot of it isn't really baked into the base plan...that means that after your credits are up, you either have to re-negotiate or shop around again.

I got:

- 150 mins
- unlimited incoming
- eve/wknd free after 7
- CID & VM
- Sony Ericsson z710i for FREE.
= $24+SAF+911+tax (2 years)

[tigger03]

Is that with credits? I'm guessing it's the $25 student plan with a $10 credit back, and you added VM/CID? I think Fido is offering some pretty decent options to customers, but the problem is that a lot of it isn't really baked into the base plan...that means that after your credits are up, you either have to re-negotiate or shop around again.

that's correct. It's the $25 student plan with a $10 credit, and I added VM and CID. Thing is, I'm a new member and haven't been with Fido before, so I think it's a pretty decent deal ... however, like all, I wish I had gotten more freebies, but I guess I'd have to re-negotiate after my 2 year contract. I have a $240 + $242.50 = $482 credit on my plan ($10 credit x 2 years) + (free phone).

[Bananafish]

Yeah, I'm a big fan of both student plans. If they were willing to bake in CID/VM permanently, I'd probably be with Fido for life.

I think you got a good deal for the next couple of years. I just hope that the baseline plans are still reasonable when you have to negotiate again. Call me a skeptic, but I think the companies are fighting this LNP battle with credits, with the the expectation that the dust will settle and they'll be back to their normally inflated pricing plans.

that's correct. It's the $25 student plan with a $10 credit, and I added VM and CID. Thing is, I'm a new member and haven't been with Fido before, so I think it's a pretty decent deal ... however, like all, I wish I had gotten more freebies, but I guess I'd have to re-negotiate after my 2 year contract. I have a $240 + $242.50 = $482 credit on my plan ($10 credit x 2 years) + (free phone).

[tigger03]

Yeah, I'm a big fan of both student plans. If they were willing to bake in CID/VM permanently, I'd probably be with Fido for life.

I think you got a good deal for the next couple of years. I just hope that the baseline plans are still reasonable when you have to negotiate again. Call me a skeptic, but I think the companies are fighting this LNP battle with credits, with the the expectation that the dust will settle and they'll be back to their normally inflated pricing plans.

lol .. that's why it's always great to be part of big corporations ... I got fido to match my corporate plan offered by Rogers. I'm also offered a sweeter corp deal by Bell, but I REFUSE to go with them (previous bad experience).

[h2lam]

I wonder if people who are already on contract with Fido, would they be able to threaten to cancel and still get the special discounts and good deals like everyone else in this forum? I noticed that most ppl who got discounts and good deals in this forum, it was mostly people who didn't have any contract before and are going to be locked in to get a good deal or people who are renewing their contract. What about ppl who are already on contract but have no discoutns. Would it work if they were to call & pretend to be persistent to cancel their current plan to pay the $200 fee to break contract & jump to Telus or Bell?

Would it work to threaten to cance when you already have contract with Fido already?

[h2lam]

lol .. that's why it's always great to be part of big corporations ... I got fido to match my corporate plan offered by Rogers. I'm also offered a sweeter corp deal by Bell, but I REFUSE to go with them (previous bad experience).

What did Bell & Rogers offer you in terms of corporate plan? Is there any good corproate plan from Telus?

Whats your bad experience with BEll?

I think Fido doesnt offer Free voicemail/Caller ID for students on student plans anymore. Correct?

[S.Chan]

I think Fido doesnt offer Free voicemail/Caller ID for students on student plans anymore. Correct?

That's correct. The ISIC promotion for either free VM/CD or free F2F ended a while ago. It has since been replaced by the two student plans.

[tigger03]

What did Bell & Rogers offer you in terms of corporate plan? Is there any good corproate plan from Telus?

Whats your bad experience with BEll?

I think Fido doesnt offer Free voicemail/Caller ID for students on student plans anymore. Correct?

Bell:

Base plan: $20
SAF+911: $4.75
Daytime mins: 250
Overtime mins: $0.20
CDN LD: $0.10
US LD: $0.20
Activation Fee Waived

Includes:
Call Display for Free
Call Forwarding for Free
Call Waiting for Free
Conference Calling for Free
Unlimited Incoming Text Messages for Free
Message Centre (Voice Mail) for Free
Unlimited Weekends (8pm Friday to 7am Monday) for Free
Detailed Billing for Free
Per Second Billing for Free

Also Available:
Unlimited Text Messaging for $7.50 per month
Current Promotions: (based on a term)
Extra 100 Anytime Minutes per Month free for 3 Months
Unlimited Weeknights (6pm-8am) for $5 per month

So: $24.75+taxes

And the Samsung a900 for FREE on a 3 yr contract

-------------------------------

Rogers
$23+SAF+911+taxes- 200 mins (billed by the second)
- no activation fee
- unltd eve/wknds after 6
- Free VM & CID
- $0.18 overtime mins
- $0.10 Cdn LD
- $0.15 US LD

Sony Ericsson W810 for $50 on a 3 year contract

If I wanted the above with 15 MB of data with use of 'My Mail Service', it would be $67.50/mth.
-------------------------------------------------

Didn't want to bother with Telus. My bad experience with Bell is a VERY LONG STORY ... won't bother reiterating it.

[wilson.311]

these sucks....... comparing to the rogers ones...

[tallshorty111]

Ok this is what I got:

Student Plan: $25 - $5 = $20 + SAF + 911 for 12 months
150 Daytime
Unlimited Incoming
Unlimited E/W after 7 pm
Caller ID

Essentially, he is giving me $11 credit/month x 12 months = $132 savings
I tried to get them to waive the SAF but they wouldn't budge. I should've called back and try my luck again but I thought this was good enough.

Can someone tell me if I could've gotten better?

EDIT: NO CONTRACT

[look30]

Ok this is what I got:

Student Plan: $25 - $5 = $20 + SAF + 911 for 12 months
150 Daytime
Unlimited Incoming
Unlimited E/W after 7 pm
Caller ID

Essentially, he is giving me $11 credit/month x 12 months = $132 savings

Can someone tell me if I could've gotten better?


Is that on a contract ?

[TorontoEh]

Is that on a contract ?

Hey Tallshorty, how did you manage to get this deal from FIDO? WHat # Ive been trying to call and they can't offer good promotions even with # port....


is it w/o contract, then its a good deal

[tallshorty111]

Hey Tallshorty, how did you manage to get this deal from FIDO? WHat # Ive been trying to call and they can't offer good promotions even with # port....


is it w/o contract, then its a good deal

It is w/o contracts. I called 611. You have to get them to transfer you to customer relations department.

But if you are on a contract you have no bargaining power. I have been with Fido for 4 years. I don't know if that has anything to do with it.

[Tsuioku]

It is w/o contracts. I called 611. You have to get them to transfer you to customer relations department.

But if you are on a contract you have no bargaining power. I have been with Fido for 4 years. I don't know if that has anything to do with it.

What plan were you previously on prior to the negotiations? I recall reading somewhere that the plans that they offer are often based on that.
I tried calling today and they wouldn't budge saying that if I wanted that, I would need to sign a contract.

Best I could get was the 30/100/unlimited plan w/ $5 off per month for 1 year and $89.40 Bill credit (to offset SAF + 911)... Couldn't get them to give me CID...

BTW, NE1 know under what circumstances an account would get flagged? I've called in twice already. Wondering if I should call in again and get that instead of the $5 credit... Only a $1/month difference but hey.. it adds up... =D

[Gordeesh]

Bell:

Base plan: $20
SAF+911: $4.75
Daytime mins: 250
Overtime mins: $0.20
CDN LD: $0.10
US LD: $0.20
Activation Fee Waived

Includes:
Call Display for Free
Call Forwarding for Free
Call Waiting for Free
Conference Calling for Free
Unlimited Incoming Text Messages for Free
Message Centre (Voice Mail) for Free
Unlimited Weekends (8pm Friday to 7am Monday) for Free
Detailed Billing for Free
Per Second Billing for Free

Also Available:
Unlimited Text Messaging for $7.50 per month
Current Promotions: (based on a term)
Extra 100 Anytime Minutes per Month free for 3 Months
Unlimited Weeknights (6pm-8am) for $5 per month

So: $24.75+taxes

And the Samsung a900 for FREE on a 3 yr contract


My magic 8-ball tells me this is the OPSEU PLAN!!!!!!!!!!!!!!!!!!!!!!!!!!

[pcboy]

My magic 8-ball tells me this is the OPSEU PLAN!!!!!!!!!!!!!!!!!!!!!!!!!!


this plan seems very good, too bad Bell doesn't use a Sim card.

[tallshorty111]

What plan were you previously on prior to the negotiations? I recall reading somewhere that the plans that they offer are often based on that.
I tried calling today and they wouldn't budge saying that if I wanted that, I would need to sign a contract.

Best I could get was the 30/100/unlimited plan w/ $5 off per month for 1 year and $89.40 Bill credit (to offset SAF + 911)... Couldn't get them to give me CID...

BTW, NE1 know under what circumstances an account would get flagged? I've called in twice already. Wondering if I should call in again and get that instead of the $5 credit... Only a $1/month difference but hey.. it adds up... =D

I was on the $25 student plan before. The same I have now except it didn't include CID.

[sliq1]

did anybody switch carriers?

As for the 14th you can change carriers without switching numbers and I guess you can use that argument to get a better deal/retention offer

I'm with FIDO and still looking to see who has the best deal

[FusionSenses]

There aren't much choice anyways.

There is only rogers and fido.

With bell or telus, if you sign contract and your phone stop working after 1 year, then you have to spend few hundred dollars to buy crappy phone to continue the plan.

With rogers or fido, at least you can buy new nice phones from Asia and use it.

[rei]

Slim pickings here. They called me out of the blue this week.

For being with Fido for 7 years, I was "offered" a "2nd line" which I had to sign a new 3 year contract for. They would send me a Z520a (which I already have one of, having bought it for $300 the year before) for this wonderful 2nd line + $40 back.

The only "benefits" aside from the person signing a new contract on their own is the lack of a credit check and $40 in my pocket.

I recently signed a 3 year contract in October to get a Z710i which I ended up not liking, but that's an entirely different matter.

[nfnx]

i've been with fido for a good 6 or 7 years. my bill comes to about 300 - 350 a month. i called them with the intention of switching to rogers mega incoming plan

30 - 150 daytime til 9pm, 1000 e/w, unlimited network and incomming calls
6 - call display
7 - saf
6 - text messages
15 + 5 - double data 3mb
TOTAL: 69 + tax


what fido gave me under a 2 year agreement
35; 250 daytime til 7pm, unlimited e/w, unlimited incomming, 3 month unlimited network, call display, 100 ld ca minutes,
5; text messages, but first year is free
12.50; half price off the 3mb data plan
7; saf
TOTAL 59.50 + tax

im pretty happy i wish they had implemented the network calling already case i really wanted that but i think what i got is alright

[nanirina]

This is what I got after being with fido for about 4 years:

$25, grandfathered fido 2 fido with free fido txt,
$15 credit for 2 years (on 2 year contract)
(first offered me $10, then $5 additional),
+ tax/SAF/taxes.

I didn't get any voicemail caller id credit tho :(
and oh I got the SE z710i for $0 with $55 fido dollars.

[crasher]

this plan seems very good, too bad Bell doesn't use a Sim card.

There is a moto 840 phone which can be used with simcard over gsm network

[bfoot]

I called and got the following plan.

100 mins weekdays
unlimited evening & weekends
unlimted incoming
call display & voice mail
no system access fee
$30 - $10 discount + sales tax

no contract.

The $10 discount and no system access fee is only for one year. Thanks.

[ItemFinder]

Savings of 231.88 per year. Not bad.

[krs]

I have a three year Fido contract which is just about up.
Is there any way to tell from the most current bill when the actual date is?

Also - I'm looking for a plan that gives you a break on text messaging. Something in the $30 to $40 range. Anything out there?

[Eddystone]

My 2 year City Fido Plan contract just expired last December, I am looking to renew it for a next 3 years and get a phone at a 3 year contract price but am in no need to use it as I have a LG Chocolate, currently I am paying $45/month
What kind of discount or free product can I get if I sign a next 3 years with them ? or threaten to move to another provider but I really wont because I am planning on keeping this plan for many more years until there is something like it and cheaper

[CingKrab]

h2lam, is there any update from your Fido contact? He's supposed to be back from vacation today right?

[ItemFinder]

My 2 year City Fido Plan contract just expired last December, I am looking to renew it for a next 3 years and get a phone at a 3 year contract price but am in no need to use it as I have a LG Chocolate, currently I am paying $45/month
What kind of discount or free product can I get if I sign a next 3 years with them ? or threaten to move to another provider but I really wont because I am planning on keeping this plan for many more years until there is something like it and cheaper

It's too bad you let your plan expire. Now you'll be paying an extra $6.95+taxes/month over 2/3 years, which equals $190.15/$285.23 respectively. With that kind of money, you can easily get an LG Chocolate, whereas signing the 3 year term, still requires you to pay $125+taxes.

[beripari]

I just got my first statement since my plan expired last month. I DID not call to renew contract -- haven't decided yet what I want to do. On the invoice is a "Service Credit" of $10.00 with absolutely no explanation. I hope to heck they did not automatically renew my contract without any notification from me whatsoever!!

[WhYSoSuK]

i just called fido and they gave me a decent plan but with a 2 year contract....


200 weekdays
1000 fido2fido
unlimited evening/weekend
free caller id for 12 months
SAF at 1.95 for 12 months


20 bucks a month

and a free w300i O_o

[FusionSenses]

i just called fido and they gave me a decent plan but with a 2 year contract....


200 weekdays
1000 fido2fido
unlimited evening/weekend
free caller id for 12 months
SAF at 1.95 for 12 months


20 bucks a month

and a free w300i O_o



that's not bad, can u give me ref# or the person you talk to, so i can get the plan too?

[h2lam]

I can get people who are not on any contract with Fido on my 150 daytime, unlimited incoming calls, free caller ID/voicemail, for $20+TAX per month = $22.80 but that depends on the person.

Like if you have good credit with Fido then you can get that deal, but if you dont have a history with FIdo on a monthly plan such as you are now on prepaid with Fido or your from a different carrrier then you can expect to pay around $26-30/month on my plan instead.

However, I have one friend who I just referred a few weeks ago, she was with Fido on prepaid, she got the same deal as me but with Caller ID, no voicemail for only for $25.80 with tax. Which is basically $25-10(credit)= $15 with caller ID credit of $6 + SAF + 911 + TAX= $25.70 with just caller ID. U can get this if you were never a Fido monthly customer before. This is because she was never on Fido monthly before, therefore didn't have history with them....

Pt of the story is $25-30/month for ppl who are never on Fido monthly plan before. Ppl who are with Fido monthly plan for a while and have been a good customer with good credit ratings MIGHT be able to get my deal, MIGHT not always, for $22.80 with caller ID & voicemail....

I have to refer some close friends of mine to this deal this week as my guy can only do 2 per day or else he would get in trouble and we will not get this deal in the end if too many people call him and SCREW this up for ALL OF US!

If you want these deals, you have to go through me:

1) email me your name, phone #, tell me if your current situation like r u with Fido already on prepaid, montly etc...or with telus, rogers or bell?

2) you can't already have contract with Fido to get this deal

3) You can't have contract with other companies unless you are willing to break the contract & pay the penalty

4) once I get all your info, I will pass your name & number to my Fido guy, then he will call you and hook you up to this deal


5) If you are not with Fido right now, email me to let me know and I will tell you exactly what you need to do :)

Bottom line, email me and I will put you on waiting list. We will both get fido dollars for all these referrals :)

YEN:)

[h2lam]

Don't private message me but email me at marial_53@yahoo.co.uk

If you already have emailed me, then please don't email me again. I have all your emails saved in my inbox and in a folder...no worries, you will get your turn :)

[FusionSenses]

i sent you email before you send it to me. lol
o well.

i hope i can get this over with, it has been 2 weeks.

[FusionSenses]

while waiting for fido to offer me something, I just called rogers, they wouldn't do s#$% to get me as a customer with 3 lines.

they offer 300 minutes pool to share for 3 lines, caller id, free weekends for whopping $95 + tax.

I wonder how to get to the department that can offer stuff, rather than the generic csr that can't do anything to get customer.

[S.Chan]

Just a heads up... I'd be cautious of the referral deal h2lam posted up. Retention offers are suppose to be given out on a per-account/situation basis and not by mass referral. It is against policy to do a referral basis for retention plans.

[patrob]

My hubby has the following Fido plan:

$30/mth includes (talk & text):
- 300 minutes anytime
- call ID
- voicemail
- 100 text messages
- recently they offered him $10/mth for extra 100 minutes (since he went over few times)
Total per month $40 plus fees/taxes...

Can he still get a better deal than this? He has been with them since 1998...& he is on a contract agreement now until Sept. 08...

[FusionSenses]

Just a heads up... I'd be cautious of the referral deal h2lam posted up. Retention offers are suppose to be given out on a per-account/situation basis and not by mass referral. It is against policy to do a referral basis for retention plans.

I am really considering change provider and sign contract, i have been with fido for soooooo long and they havne't done much for me.

[h2lam]

Just a heads up... I'd be cautious of the referral deal h2lam posted up. Retention offers are suppose to be given out on a per-account/situation basis and not by mass referral. It is against policy to do a referral basis for retention plans.


I know you feel. I was weary too but this guy is willing to do it for my friend. So far I got my sister & my best friend and her family hooked up and its all good. It takes time and stuff though. Depends on the CSR and what he/she can do for you. But its' up to you if you want me to refer or not, you can always try to do i t on your own but dont refer may name or anything or account. Pretend to threaten to cancel on Fido & see what they can offer you and bargain your way like what others do....doesn't matter to me either way but if I refer then we both get fido dolllars even if you are already fido customer according to my Fido guy. He doesn't mind doing this for some of my friends since we both benefit, he gets more clients, I get my referral dollars, and ppl get good plan. ....win win situation :)

[S.Chan]

I know you feel. I was weary too but this guy is willing to do it for my friend. So far I got my sister & my best friend and her family hooked up and its all good. It takes time and stuff though. Depends on the CSR and what he/she can do for you. But its' up to you if you want me to refer or not, you can always try to do i t on your own but dont refer may name or anything or account. Pretend to threaten to cancel on Fido & see what they can offer you and bargain your way like what others do....doesn't matter to me either way but if I refer then we both get fido dolllars even if you are already fido customer according to my Fido guy. He doesn't mind doing this for some of my friends since we both benefit, he gets more clients, I get my referral dollars, and ppl get good plan. ....win win situation :)

I'm not interested in the retention plan. I'm just letting people know, it is against Fido policy to do mass referral of retention offers/plans. If you didn't notice, I'm the one who created this thread. I'm well aware of how the Customer Relations department at Fido works.

[h2lam]

I'm not interested in the retention plan. I'm just letting people know, it is against Fido policy to do mass referral of retention offers/plans. If you didn't notice, I'm the one who created this thread. I'm well aware of how the Customer Relations department at Fido works.

OH OK cool, do you work for Fido or something?

[GSC]

I called and got the following plan.

100 mins weekdays
unlimited evening & weekends
unlimted incoming
call display & voice mail
no system access fee
$30 - $10 discount + sales tax

no contract.

The $10 discount and no system access fee is only for one year. Thanks.

Let me do the math
30-10 X 1.14 and no saf... means = $22.8
that is very very :cheesygri nice...
I got the same thing but asf, I pay $32 a month... I guess I should do something

[Agnoia]

I called in to cancel my account on March 19th. I was on a $35 + SAF month to month (no contract) plan that included 100min d/t, 1000 e/w, & unlimited incoming. I also had the $10 or$11 CD/ND/VM/TXT package. I was with Fido for about 8 months or so. I told them I wanted to cancel because I wanted to take the Telus $40 700min deal. I really did want to cancel though, but not necessarily for Telus or their $40 plan. I was offered two plans, and I am going by memory so I may have screwed up some of the details:

1) For $30
350d/t
fido to fido
and e/w
+ expanded network
NO CONTRACT

2) $35
250d/t
unlimited incoming
e/w
+ expanded network
NO CONTRACT

also, she offered what was I think the usual $25 incoming plan that is available with contract, but with expanded network and call display included (with 3 year contract)

The CSR I was talking to offered me these without me really asking. She was nice and helpful but a bit of a salesperson (not that I hold anything against her for that). She said that she normally wouldn't offer these deals for someone who has been on less than a year. I asked her if I could think about it and call her back with a decision but she told me it was "now or never".

I decided neither were what I wanted. I'm going to switch to Telus or Rogers. Haven't decided who yet. I'll miss by the second billing though. I won't miss the &*&*%* expanded network charges.

[mdonaldson]

I just would like to know how many people have successfully negotiated the referral deal that has been posted by hlam2?

Thanks for your assistance in this matter!

[Z]

Just a heads up... I'd be cautious of the referral deal h2lam posted up. Retention offers are suppose to be given out on a per-account/situation basis and not by mass referral. It is against policy to do a referral basis for retention plans.

I think you hit the nail on the head. Let me do some simple analysis here:

(a few hundred referrals all from 1 person & 1 really successful customer service rep)

2 referals / day @ $20 each = $40 / day
5 days / week = $200 / week
~4 weeks / month = $800 / month

Not only will the rep get audited but actions will surely be taken. If I was the his/her manager, I would surely get suspicious on this type of activity.

History: Remember the days of the 150% PM @ Staples.
To be History: Possibly the Fido $20 referral credit.

Also this rep is doing all sort of tricks to fool the system into making this plan available to others. What happens if he/she pulls these tricks, but is gone before he/she can fully pull of the trick. Are there going to be a bunch of RFDers stuck on plans that they really didn't want?

[h2lam]

I think you hit the nail on the head. Let me do some simple analysis here:

(a few hundred referrals all from 1 person & 1 really successful customer service rep)

2 referals / day @ $20 each = $40 / day
5 days / week = $200 / week
~4 weeks / month = $800 / month

Not only will the rep get audited but actions will surely be taken. If I was the his/her manager, I would surely get suspicious on this type of activity.

History: Remember the days of the 150% PM @ Staples.
To be History: Possibly the Fido $20 referral credit.


Maybe, you are right but I will try my luck with my friends and refer as much ppl that I can get who emailed me and see how things go... we have nothing to lose, we can always cancel the plan or switch out after before 15 days...so far my sister, my best friend went on board and we are all good.

Tommorow, I am refering 2 other ppl = my best friend's brother and her mom since I can only do 2 per day, they are both brand new accounts, switching from Rogers to FIdo

Let's' see how things go, hopefully there's more good news but if any of you ppl dont believe me, then you can always negotiate on your own, I have no problem with that and wish you all the best of luck anyway

The important thing is that we all get the best deal we can at the end of the day and save money. Who cares how we do it right? :)

[h2lam]

I am really considering change provider and sign contract, i have been with fido for soooooo long and they havne't done much for me.

To be honest, Fido is the cheapest provider now. Rogers & Telus, Bell are much more expensive esp when they charge by the minute while Fido is by the second. Fido's $25 student plans is the sweetest plan so far and anyone can take it....free incoming calls, Yay

U can try to threaten to cancel fIdo & seee what you can do to bargain ur way :)

[liquid_paper]

To be honest, Fido is the cheapest provider now. Rogers & Telus, Bell are much more expensive esp when they charge by the minute while Fido is by the second. Fido's $25 student plans is the sweetest plan so far and anyone can take it....free incoming calls, Yay

U can try to threaten to cancel fIdo & seee what you can do to bargain ur way :)

weren't you having problems before? has this sales rep come back from vacation yet?

have you ensured you are getting what you were promised? and that this isn't some sales rep trying to increase his bonus before taking off?

[krs]

To be honest, Fido is the cheapest provider now. Rogers & Telus, Bell are much more expensive esp when they charge by the minute while Fido is by the second. Fido's $25 student plans is the sweetest plan so far and anyone can take it....free incoming calls, Yay

U can try to threaten to cancel fIdo & seee what you can do to bargain ur way :)

Where do you find the Fido $25 student plan on their website.
Is that different than the $25 unlimited incoming? That plan is lousy - by the time I add all the "extra" fees I'm over $40 as the base rate and that's with only 100 daytime minutes.
I have another phone with Bell which is $30.- and no extra fees which gives me 200 daytime, 1000 evening and weekends plus 100 long distance minutes - no extra for Call display and voicemail.
My bell Bill is always $30 plus taxes - Fido comes in anywhere from $80 - 140. Mu current bill is $132.11.
I have to get something cheaper.

[nanirina]

Umm.. well today I called back to find out about what happened to the free z710i phone i was supposed to receive, and the CRS can't find any note on it nor the retention offer I got! And tmr is the last day of my 15 day cancellation period.

Damn and i even took down the CSR's name and extention, except it's on my "now dead" Hardrive!!

This is going realy well for me right now ..

ok. end rant..

[Narci]

The important thing is that we all get the best deal we can at the end of the day and save money. Who cares how we do it right? :)


Not if it means that your friend could possible lose his job.

I too am off contract. I have a old granfathered plan.

$30
100 Day Min
weekend and weeknights free (starting at 7 I think it was)
caller id
voicemail

I added $10 fido to fido across canada.

Kinda pricey...Roger's unlimited network calling is looking really really good right about now.

[krs]

Am I missing something with these "Fido plans" and this "referral service"?

I assume the plan the first person got is a valid plan - as such Fido can't legally discriminate and offer the plan only to a select few.
Every person who meets the requirements set out by Fido in entitled to the plan.

[ItemFinder]

Am I missing something with these "Fido plans" and this "referral service"?

I assume the plan the first person got is a valid plan - as such Fido can't legally discriminate and offer the plan only to a select few.
Every person who meets the requirements set out by Fido in entitled to the plan.

It's at Fido's discretion to give you an offer. As per Rogers' motto, every wireless customer is to be treated as an individual. This means the plan given to you will be based on your individual needs. It's not discriminate. Don't make a big fuss out of it.

[S.Chan]

Where do you find the Fido $25 student plan on their website.
Is that different than the $25 unlimited incoming? That plan is lousy - by the time I add all the "extra" fees I'm over $40 as the base rate and that's with only 100 daytime minutes.

The $25/$35 Student plans are not advertised on Fido's website. It is advertised on the StudentPhones website (the two plans were exclusive to StudentPhones when it first came out). You can go onto the student plan at any Fido Kiosk, by phoning Customer Service, or by ordering through StudentPhones (needs ISIC). A valid student ID is required. Here are the details:

$25 Student Plan
150 Anytime Minutes
Unlimited Evening and Weekend Minutes
Unlimited Incoming Minutes

$35 Student Plan
250 Anytime Minutes
Unlimited Evening and Weekend Minutes
Unlimited Incoming Minutes
100 Canada Long Distance Minutes
Call Display

[sliq1]

Any deals I can get with FIDO (I already have a 3 year contract I think)?

[patrob]

My hubby has the following Fido plan:

$30/mth includes (talk & text):
- 300 minutes anytime
- call ID
- voicemail
- 100 text messages
- recently they offered him $10/mth for extra 100 minutes (since he went over few times)
Total per month $40 plus fees/taxes...

Can he still get a better deal than this? He has been with them since 1998...& he is on a contract agreement now until Sept. 08...

Called Fido today & they offered $10 off per mth. for 2 years...so better than nothing I guess...:)

Or could I have gotten a better deal? Any advice ;)

[tallshorty111]

Called Fido today & they offered $10 off per mth. for 2 years...so better than nothing I guess...:)

Or could I have gotten a better deal? Any advice ;)

Yep you could've. I got also $10 off for 12 months but no contract :cheesygri

[krs]

The $25/$35 Student plans are not advertised on Fido's website. It is advertised on the StudentPhones website (the two plans were exclusive to StudentPhones when it first came out). You can go onto the student plan at any Fido Kiosk, by phoning Customer Service, or by ordering through StudentPhones (needs ISIC). A valid student ID is required. Here are the details:

$25 Student Plan
150 Anytime Minutes
Unlimited Evening and Weekend Minutes
Unlimited Incoming Minutes

$35 Student Plan
250 Anytime Minutes
Unlimited Evening and Weekend Minutes
Unlimited Incoming Minutes
100 Canada Long Distance Minutes
Call Display

Thanks - looks interesting.
The StudentPhones website is a bit short on details.
Is the $25 or $35 monthly charge the total or do you have to add access and 911 fees?
Also no mention how much extra Call Display is on the $25 plan and the extra for voicemail.

I find text messaging is the killer with all these plans. That gets really expensive if you use it a lot.

[patrob]

Yep you could've. I got also $10 off for 12 months but no contract :cheesygri

Don't mind the contract so much but they did try to offer another plan of 250 minutes with unlimited incoming & free evenings/weekends but no text messages...so the 300 minutes was actually better plan for us, since evenings/weekends phone is not used so much...

Does anyone get the system access fee waived? They would not offer it for free >:(

[tigger03]

Thanks - looks interesting.
The StudentPhones website is a bit short on details.
Is the $25 or $35 monthly charge the total or do you have to add access and 911 fees?
Also no mention how much extra Call Display is on the $25 plan and the extra for voicemail.

I find text messaging is the killer with all these plans. That gets really expensive if you use it a lot.


Yes, it does get expensive. You have to add the SAF ($6.95) + 911 fee ($0.50) to either the $25 or $35 plan. Furthermore, Call Display and Voicemail is extra ($9 for the bundle) on the $25 plan. On top of everything, add taxes :twisted:

[krs]

Thanks for the info.

BTW - Has anyone ever inquired why it's not considered false and misleading advertizing to not include the SAF in the quoted price of the plan?

When I buy a pair of shoes, I'm sure people would be up in arms if the price was $35.00 plus a $6.95 fee of some sort.

[WhYSoSuK]

guys guys guys....call in again O_o....i dont know i had to sign a 2 year contract to get this but to me its worth it since i dont really plan on goin anywhere


20 bucks a month....

200 weekday
1000 mins Fido2Fido
Unlimited Evening/Weekends (starting at 7pm-8am)
Free Caller ID For 12 Months
5 Bucks Off SAF for 24 months

and free SE w300i O_o

also i added on my own behalf 10 bucks for 1000 txt msgs

so i actually pay under 40 bucks a month for all this

[tigger03]

FOR THOSE WANTING TO SWITCH OVER TO ROGERS:

http://toronto.craigslist.org/ele/294225762.html

Go Crazy ... I just found this on craigslist. I know that this is a legitimate plan b/c it's a valid corporate plan. I'm not affiliated with this person, nor do I know this person ... this is all I that I found on craigslist. :twisted:

[Bing]

FOR THOSE WANTING TO SWITCH OVER TO ROGERS:

http://toronto.craigslist.org/ele/294225762.html

Go Crazy ... I just found this on craigslist. I know that this is a legitimate plan b/c it's a valid corporate plan. I'm not affiliated with this person, nor do I know this person ... this is all I that I found on craigslist. :twisted:

wow, that's pretty sweet.

[sw1ft]

Here's what I negotiated for a 2-year term (I'm happy with it):

Old plan:

100 daytime mins
1000 E/W
Unlimited incoming calls
Free CID/VM ($8 credit per month)
-------
$30.45 + SAF + 911 + taxes (comes out to $38ish)


New Plan:

150 daytime mins
Unlimited E/W
Unlimited incoming calls
Free CID/VM ($8 credit per month)
Free Fido expanded network ($5 credit per month)
$2 credit per month for 24 months
--------
$28.45 + SAF + 911 + taxes
+ used my Fido dollars ($54) to get a V3 for free.
(I currently use a Nokia 8801. Just needed a back-up phone ;) )


Overall, I'm happy since I'm getting more for less.

In fact, I was satisfied with my existing plan as it was. :D

[KOTHTHUWA]

hi guys

ia m new to the forum:razz:
i went through all of this thread pages before i call retention for my GF's phone line and got offered this

$25 month plan
150 mins daytime
unlimited incoming
unlimited eve.wee/en(strat at 7pm)
caler id inlcluded(for 2 years)
SAF+911 for $3.45(for 2 years) so $4 off
LG choclate with 2 year contract have to pay ($35.50+ 81 fido dollers)
so my total plan comes to,
$25+3.45+tax(ap. $32.50)

so basicaly it's $10 off for the whole duration of the contarct($240)


is this worth persuing? , i am not happy with it though:(

what i wanted

**happy hour for two years(i could settle for one;) )
**free calls for 2 or 3 months(i didnt ask this one yet.i know it's pretty standard with 2or 3 year contracts)
**Lg choclate, $35.50 fee waived
**i need some more daytime mins(atleast 50 more,my GF is a big talker:o )


thanks guys you rock:)

[demanche]

hi guys

ia m new to the forum:razz:
i went through all of this thread pages before i call retention for my GF's phone line and got offered this

$25 month plan
150 mins daytime
unlimited incoming
unlimited eve.wee/en(strat at 7pm)
caler id inlcluded(for 2 years)
SAF+911 for $3.45(for 2 years) so $4 off
LG choclate with 2 year contract have to pay ($35.50+ 81 fido dollers)
so my total plan comes to,
$25+3.45+tax(ap. $32.50)

so basicaly it's $10 off for the whole duration of the contarct($240)


is this worth persuing? , i am not happy with it though:(

what i wanted

**happy hour for two years(i could settle for one;) )
**free calls for 2 or 3 months(i didnt ask this one yet.i know it's pretty standard with 2or 3 year contracts)
**Lg choclate, $35.50 fee waived
**i need some more daytime mins(atleast 50 more,my GF is a big talker:o )


thanks guys you rock:)

I think you did pretty well, I have fido and can't seem to get anything out of them.

[KOTHTHUWA]

if it's any imporatance , i thought i should post the previos plan we had as well

$25 month+SAF+911+CID+10 F2f+TAX+(OVERTIME MINS:evil:)
so it's comes to ,basic=$54,basic +ot min=(more than $100:( )

100 min daytime
1000 min w/e evening (start 7pm)
F2F free (i think it's include some LD mins, i never knew about it :( )
unlimited incoming


that was it

[Bananafish]

I just signed a contract. After all of the debating between corporate plans with Rogers/Bell, and trying to decide on the importance of having CID/VM etc built right into the contract, I went with the following:

2 yr agreement
$20/month
200 minutes
UL Ev/Wk
1000 F2F
-$10 Credit/month
+$8 VM/CD (grandfathered)
Total = $18 + tax
After the 2 month UL local calling bonus, I will add the $7 happy hour option to make it $25/month w/early evenings

I also have text messaging and 500k of data that I'm paying $8 for, but I consider those extras that aren't really pertinent for everyone.


In case people were wondering, my old plan was the $30/100/UL EvWe after 5pm.

I also got the SE z710i which I will likely be selling in the BST forum. Had to use my fido dollars, but they gave me a $35-40 discount to cover the difference (not sure exactly how much).

[jimbojones]

I'm on the $25 unlimited incoming plan and they offered $10 rebate + free caller ID for 12 months. Not that great compared to others but I'm ok with it for now. I'll probably call back again when I decide what phone I want and negotiate a better deal with a contract + phone. Overall I can't complain since I'm saving $17/month without signing a contact for 5 min on the phone.

[CRXguy]

I also got the SE z710i which I will likely be selling in the BST forum. Had to use my fido dollars, but they gave me a $35-40 discount to cover the difference (not sure exactly how much).

Please PM me if you decide to sell. My wife needs a new phone.

Thanks.

[SuperAho]

Thanks. updated another 2 accounts with this.

2 year contract

25/month

150 minutes
unlimited incoming
unlimited evening / weekend
10 credit / month (for 24 months)
free caller ID (for 24 months)
First 2 months unlimited free
used fido dollars and got a z710i for 30

total after SAF + 911 + tax and everything = 25.37

[KOTHTHUWA]

HI GUYS
just a update for my prev post.. call back cutomer relation and got a new offer and desided worth to follow it :razz:

$35 month plan
250 day time mins
unlimited incomimg
unlimited eve/w.e(start 7pm)
caller id included
$10 for 24 months
happy hour free for 5 months($35 value)
unlimited calling for first 2 months

LG choclate free with 2 year contract(original price $175 with 2 year contarct), i got it free using my $81 fido dollers and they credit me rest of the $94 dollers

so the bill totaly comes to $37 (35-10=25+6.95+.50)
comapre to what i was paying before $53 basic service:cheesygri

what do you think guys? i have 15 more days to deside:?:

[tigger03]

HI GUYS
just a update for my prev post.. call back cutomer relation and got a new offer and desided worth to follow it :razz:

$35 month plan
250 day time mins
unlimited incomimg
unlimited eve/w.e(start 7pm)
caller id included
$10 for 24 months
happy hour free for 5 months($35 value)
unlimited calling for first 2 months

LG choclate free with 2 year contract(original price $175 with 2 year contarct), i got it free using my $81 fido dollers and they credit me rest of the $94 dollers

so the bill totaly comes to $37 (35-10=25+6.95+.50)
comapre to what i was paying before $53 basic service:cheesygri

what do you think guys? i have 15 more days to deside:?:


that's good for the daytime mins, I guess. You stated earlier that you needed more mins, so 100 more mins for pretty much the same as you would be paying after the first time you called, is pretty sweet.

[wildp69]

I have four lines with fido, two were under contract (8 months remaining) and two without contract:

Line 1:
Signed in 2 year contract
$25 PLAN
Weekdays: 100
Evenings and weekends: 1,000
Incoming calls: Unlimited
Voice Mail
Call Display

Deal:
$10 Credit/Month for 24 months
One Time Credit ($8 X 24) = $192 for VM and CD
Nokia E62 Free Using Fido $ = 190 Fido Dollar
So the plan is: $15 + SAF + 911 + Tax

Line 2:
Signed in 2 year contract
$25 PLAN
Weekdays: 150
Evenings and weekends: Unlimited
Incoming calls: Unlimited
Call Display

Deal:
$10 Credit/Month for 24 months
No SAF for 24 months
No 911 fee for 24 months
One Time Credit ($6 X 24) = $144 for CD
LG Chocolate Free Using Fido $ = 70 Fido Dollar
So the plan is: $15 + Tax

Line 3 (8 months of contract remaining)
Deal: $10 discount for 6 months and free VM for next 12 months

Line 4 (8 months of contract remaining)
Deal: $10 discount for 6 months (This line does not have VM or CD)

Some pointers:

Keep in mind, FIDO track every call and offer they make to you. So by calling over and over again, you may not necessarily get a better deal. In most cases they will try to stick to the first offer.

They will ask you the reason for the cancelation request and the offer that you have received from their competetor. So it is better to customize a plan for you prior to calling FIDO Retention.

If you have any other Q's, PM me.

Thanks and good luck.

[krs]

FOR THOSE WANTING TO SWITCH OVER TO ROGERS:

http://toronto.craigslist.org/ele/294225762.html

Go Crazy ... I just found this on craigslist. I know that this is a legitimate plan b/c it's a valid corporate plan. I'm not affiliated with this person, nor do I know this person ... this is all I that I found on craigslist. :twisted:

Has anyone contacted this person on craigslist and received a reply?

I sent an email with two very simple questions shortly after this was put up on RFD - no reply yet.

[Faeton]

No reply myself for that supposed Rogers deal.

I just renewed with FIDO (2 years)

$20/month
200 min anytime,
Free evening/weekend 7pm-8am
1000 F2F
Expanded network coverage
$5 credit per bill
Got to use my FIDO dollars towards a new phone.

I'm pretty happy (had to deal a bit for the expanded network coverage). It's better than my previous plan ($25 F2F) and I'm saving money. I've been with FIDO from 1997 though, so maybe I could have squeezed more out.

[ibao]

I called Retentions again and mentioned wanting to switch over to the Telus Talk A Lot 40 Plan, and they offered to match it:

$40
700 min
Unlimited Evenings & Weekends
Unlimited Network Calling
1 Year Free Happy Hour

So I switched my second line over to this plan. Do you think I did ok?

[donnie dealio]

Has anyone contacted this person on craigslist and received a reply?

I sent an email with two very simple questions shortly after this was put up on RFD - no reply yet.

Asked my friend a Rogers dealer if this was legit.

It isn't.

If you want a plan like that, you must be a corporate account holder. This guy is giving it to whomever will pay. Also: curious that this plan doesn't offer hardware. "You must have your own GSM phone." Could be this guy is pocketing the hardware himself and selling on the side.

So: he makes money on the activation. He makes more on the phones, which he probably also sells on craigslist.

If it's too good to be true, it isn't. Come on -- especially on ROGERS! Buyer beware. This guy is shady.

[water_boy]

Asked my friend a Rogers dealer if this was legit.

It isn't.

If you want a plan like that, you must be a corporate account holder. This guy is giving it to whomever will pay. Also: curious that this plan doesn't offer hardware. "You must have your own GSM phone." Could be this guy is pocketing the hardware himself and selling on the side.

So: he makes money on the activation. He makes more on the phones, which he probably also sells on craigslist.

If it's too good to be true, it isn't. Come on -- especially on ROGERS! Buyer beware. This guy is shady.

this specific plan is the corporate plan for real estate agents. i had this plan a few years ago, and its one of the best that rogers offers. the guy probably works at rogers in the activation department and can put the contract through without a real estate agent identification number.

[phatsoul]

Rogers deal guy kinda replied saying he was busy right now, but I already signed a 3 year contract with fido...

$20/month
200 min anytime,
Free evening/weekend 7pm-8am
1000 F2F
-$10 credit per bill
CID/VM
+ SAF/911
Got a Z710 free with my $34.00 fido dollars.


I've been with them for 2 years.
At first he was goin to give me CID/VM for free for 3 years, but then he changed it to -$10. Kinda good, I guess if I ever decide I don't want CID/VM I would still get the -$10, or would that change my contract?

I couldn't get 2 years cuz he was only going to give me free CID/VM for 1 year...

[sliq1]

Does anybody know if you can re-negociate contracts? I think I signed a contract for 2 or 3 y ears last year with FIDO and wanted to see if I can get a better deal or go over to another carrier.

[ItemFinder]

Try. I'm currently on contract, but Fido was able to offer me more. I have to see on my upcoming bill whether they lied to me or not, but I have a good feeling all the credits will appear.

[Ctwizzy]

Anyone have any clue if Fido will match my corporate plan? I am currently finished my 2yr contract with Fido. Bell offers a real amazing corp plan with my work, id switch if not for the fact I hear a lot of bad things about bell, and I think Fido is bad, id hate to have to deal with worse.

$20 a month
200 Any time
Unlim Eve/Weekends @ 6pm-8am
Billing by the second
free VM/CID 1year, 2years for 2yr contract, 3yr for 3 contract
100 text messages (incoming and outgoing)
1000 Bell2Bell minutes
Detailed Billing
Discounted system access fee (pay only $4)
2 for one handsets if I also bring over my gf's account
No contract required except for VM/CID > 1 year
Early Hardware Upgrade (every year)

If I call and tell them I want to see if they can match me, do I even have a shot. My corp deal is pretty hot @ $24 a month + taxes...

[tigger03]

Anyone have any clue if Fido will match my corporate plan? I am currently finished my 2yr contract with Fido. Bell offers a real amazing corp plan with my work, id switch if not for the fact I hear a lot of bad things about bell, and I think Fido is bad, id hate to have to deal with worse.

$20 a month
200 Any time
Unlim Eve/Weekends @ 6pm-8am
Billing by the second
free VM/CID 1year, 2years for 2yr contract, 3yr for 3 contract
100 text messages (incoming and outgoing)
1000 Bell2Bell minutes
Detailed Billing
Discounted system access fee (pay only $4)
2 for one handsets if I also bring over my gf's account
No contract required except for VM/CID > 1 year
Early Hardware Upgrade (every year)

If I call and tell them I want to see if they can match me, do I even have a shot. My corp deal is pretty hot @ $24 a month + taxes...

That's a pretty sweet plan, but I had the option of going with either Rogers or Bell. Bell's plan was sweeter, but Bell is HORRIBLE!!! I'd rather pay some more money and go to a better company like Rogers, or even Fido. Fido kinda matched my corporate plan that I was getting with Rogers, but this is after I had bought the phone and a plan (under the 15 day probation period).

[kel]

Anyone have any clue if Fido will match my corporate plan? I am currently finished my 2yr contract with Fido. Bell offers a real amazing corp plan with my work, id switch if not for the fact I hear a lot of bad things about bell, and I think Fido is bad, id hate to have to deal with worse.

$20 a month
200 Any time
Unlim Eve/Weekends @ 6pm-8am
Billing by the second
free VM/CID 1year, 2years for 2yr contract, 3yr for 3 contract
100 text messages (incoming and outgoing)
1000 Bell2Bell minutes
Detailed Billing
Discounted system access fee (pay only $4)
2 for one handsets if I also bring over my gf's account
No contract required except for VM/CID > 1 year
Early Hardware Upgrade (every year)

If I call and tell them I want to see if they can match me, do I even have a shot. My corp deal is pretty hot @ $24 a month + taxes...


I just got Fido to match and beat my corporate plan which was offered by Rogers.

I received:

$20
200 daytime
unlim e/w 7pm-
vm + caller id
reoccuring $10 montly credit for 2 years
f2f 1000mins
free sony ericsson z710i

after tax, $29.01/month, under a 2 year agreement.

Reflecting on what I got, I proabably could have fought harder to get unlimited incoming instead of the f2f, but im satisfied.

[sliq1]

I just got Fido to match and beat my corporate plan which was offered by Rogers.

I received:

$20
200 daytime
unlim e/w 7pm-
vm + caller id
reoccuring $10 montly credit for 2 years
f2f 1000mins
free sony ericsson z710i

after tax, $29.01/month, under a 2 year agreement.

Reflecting on what I got, I proabably could have fought harder to get unlimited incoming instead of the f2f, but im satisfied.

for under $30, that's a sweet deal! :)

[emoci]

I have two lines with Fido right now (2 different people using them). I was hoping someone could comment on this plan, I have a feeling I could've gotten more if I had pushed harder. I had a contract ending in June

Shared between 2 lines (part of the $55 couples plan):
300 day minutes
Unlimited E/W (7pm)
Unlimited Incoming
Unlimited calls between the two lines

Line 1
CID/VM
50 text messages
3 yr contract

Line 2
CID
2500 min Call forwarding
1 yr left in contract

$72 one time credit
1 LG TG800

$83.11 monthly (including SAF, 911, tax)

[h2lam]

I have two lines with Fido right now (2 different people using them). I was hoping someone could comment on this plan, I have a feeling I could've gotten more if I had pushed harder. I had a contract ending in June

Shared between 2 lines (part of the $55 couples plan):
300 day minutes
Unlimited E/W (7pm)
Unlimited Incoming
Unlimited calls between the two lines

Line 1
CID/VM
50 text messages
3 yr contract

Line 2
CID
2500 min Call forwarding
1 yr left in contract

$72 one time credit
1 LG TG800

$83.11 monthly (including SAF, 911, tax)

I think thats not good b/c u can get this:

$25 student plan for each line seperately:

For each line you can get seperately: 150 day time minutes(each), unlimited incoming calls(each), Caller ID (each), free eve/weekend after 7pm.

$25-10(monthly credit)= $15+7.45(SAF & 911)+TAX = $32.43 each line * 2 = $64.88.

What you think about that, and u also have seperate accounts & seperate phone #s.....U can also get a free phone for each line or pay a bit if you bargain really hard, I Think

[h2lam]

Hi everyone,

sorry but I can't do anymore Fido referrals. They won't let me so you have to bargain on your own with any of the Customer Relations Representative.

I think my guy is not working anymore or something. He just disappeared but I did get the deal the $20+TAX deal with some other ppl also. But I can't refer anymore.

Those of you who are already Fido customers on a monthly plan, you can bargain using my method or those of you who are not on a montly plan, enroll yourself to the $25 student plan & start bargain with the same method:

Start off with:

- i am thinking of cancelling my service with FIDO because I have a
much better deal from one of the competetor.
- Which competetor? Virgin mobile, Bell or Telus (pick one company & stick with it)
-Say that ie- Bell offered you the following below as their corporate plan promotion b/c u work for ie City of Toronto, RBC Royal Bank, CIBC, TD or any other
large companies
- What are they offering? They are offering:
1) 150 Weekday Minutes
2) Free Call Display
3) unlimited incoming
4) free evening/weekend after 6pm or 7pm
5) NO system access fee (2 yrs)
6) A brand New top of the line phone for free
All of the above for $15 or $20 plus tax (No SAF or 911 fee)
I tried $20+TAX and got it but someone got $15+TAX only, which I think is amazing but seem to be impossible as I am already having trouble getting the $20+TAX deal for my 3rd phone line

- Which phone do you want? LG Chocolate, Sony Ericsoon or Nokia (whatever phone u want).

Stick to the above and bargain hard. I am almost positive you will get
the above, minus the CD for $15 or $20+TAX only.

If you can not come to an agreement, tell them you will call back as
soon as you finalize with the competitor. Make sure that you sound like you are really going to cancel and the plan exist

Do not mention my name or my account # or cell phone # b/c I
don't want them to flag my account.
I think they already did b/c I call them way too often to bargain for my 2nd & 3rd line. So far they only gave me $10/month off for my 3rd line which comes to $28.45+TAX= $32.43
So I want to keep a low profile now so I can bargain again later on when my 2 year agreement is up. I will try to get Caller ID for free for my 3rd line, wish me LUCK :)

Goodluck everyone

I am hoping that if everyone calls in & use the following script that I wrote above, then they will believe us more about the Bell, Virgin Mobile or Telus actually offering that plan if everyone is calling in to cancel, makes things look real & consistent...I hope

So stick to the above and let me know how it goes. Remember, some customer relations rep is nice but some can be really mean,rude or stingy that will only give you $10/month off
If you have really good credit with Fido & has been with them
for a long time, they are more willing to negotiate with you to keep
SO this is a 50/50 chance of getting a good rep & depending on how you bargain, u can get a good deal
Make sure to sound like you really will cancel FOR REAL :)

Here's other links to other Rogers & Fido Rention plan, where I do my research to see what other ppl have been offered when they call into cancel

Once again Customers Relations phone # for FIdo is 1-888-259-3436 for those who are already Fido customers.
U can't call into FIdo to threaten to cancel if you are not on a Fido monthly plan yet. When you sign a 2 or 3 yr contract, u can easily bargain to get $10 off per month when you call Customer Relations

Sorry to disappoint everyone, I tried & I really did. That Fido guy didn't keep his promise, he just disappeared but my account is good though. I got all the discounts I want. As a matter of fact, someone else got my plan for only $15+TAX. The guy posted on this forum, just scroll up & look back and you will see what I mean.

I am going to call into Customers Relation again tommorow to bargain for another line.

[PrincessK]

I just called the Fido Retention hotline and got the following deal:


Before taxes -
$20/month
150 daytime minutes
Unlimited evening/weekends (7pm-8am)
Unlimited incoming calls
$10 monthly credit for free Call Display & Voicemail for duration of the contract (2 yrs)
SAF & 911 fee waived for 1 yr
$57 one-time credit due to not needing a handset
$16 one-time credit for the free 1st month value package (Includes Call Display, Name Display, WhoCalledTM, Enhanced Voice Messaging, Instant Messaging and 1,000 text messages)
2 months free local calling


So over a 2 year period, the average monthly price for me is $18.63 + taxes.

I think I did good?
:cheesygri

[h2lam]

I just called the Fido Retention hotline and got the following deal:


Before taxes -
$20/month
150 daytime minutes
Unlimited evening/weekends (7pm-8am)
Unlimited incoming calls
$10 monthly credit for free Call Display & Voicemail for duration of the contract (2 yrs)
SAF & 911 fee waived for 1 yr
$57 one-time credit due to not needing a handset
$16 one-time credit for the free 1st month value package (Includes Call Display, Name Display, WhoCalledTM, Enhanced Voice Messaging, Instant Messaging and 1,000 text messages)
2 months free local calling


So over a 2 year period, the average monthly price for me is $18.63 + taxes.

I think I did good?
:cheesygri


Wow,thats amazing what you go there. Teach us how you bargain...I only got $20+TAX for the same plan with CD/Vmail except for the extra text messages & 1st month of the value pack

[actng]

I just called the Fido Retention hotline and got the following deal:


Before taxes -
$20/month
150 daytime minutes
Unlimited evening/weekends (7pm-8am)
Unlimited incoming calls
$10 monthly credit for free Call Display & Voicemail for duration of the contract (2 yrs)
SAF & 911 fee waived for 1 yr
$57 one-time credit due to not needing a handset
$16 one-time credit for the free 1st month value package (Includes Call Display, Name Display, WhoCalledTM, Enhanced Voice Messaging, Instant Messaging and 1,000 text messages)
2 months free local calling


So over a 2 year period, the average monthly price for me is $18.63 + taxes.

I think I did good?
:cheesygri

Wow,thats amazing what you go there. Teach us how you bargain...I only got $20+TAX for the same plan with CD/Vmail except for the extra text messages & 1st month of the value pack

OWNED! :twisted:

[FusionSenses]

Kind of off topic.

I just got off the phone with fido and are really going to switch to other phone company if they can't give me good deal on the plans tomorrow.

The story is like this:
My family has 3 lines, and I want to consolidate the lines together into 1 account, so I can manage the account and do tax easier, since all 3 lines are for 1 business.
1 of the line was online billing, the other 2 is paper billing. After consolidation, I want to access the online billing for that line to do some tax and stuff, I suddenly CAN'T do it, it says I have to do group account management.
No problem, I can deal with that. I go online to do group account management, it says i CAN'T, i have to register for group account management by calling them. No problem, I can do that. I called them like 4 times in the last 7 days, they say the system is down, so I can't register for group management.
No problem, sheeeet happens, system down for the whole week, whatever.
But this last rep just pissed me off. First she said I should go do the registeration online. Even after I told her 3 times it's the group management, not the normal fido online register, but she insists she is right, so she feels i am stupid that I don't listen to her, and tries to walk thru it with me.

After 20 seconds of she opening the browser and try it herself. Ooooops. She finds out I am right, but of course she doesn't say sorry or whatever. No problem, as long as she can it done for me. After few minutes of waiting for her to ask for help and learn how to do it, she comes back and ask me the username I want for registeration without saying what happened to the "walk thru" she was going to do. I said xxxxxx, then she says it has to be with numbers. That's weird, combination with letters and numbers should be for password only, not the name. But that's ok, as long as she gets it done. After everything confirmed, few more minutes of waiting, she tells me it's not working, system issues (she says it's upgrading).

That's OK, it's not her fault the system is not working for the whole last week and I can't see the bills to do tax.
Then I ask her if she has access to the bills and how I can get it, then she tells me even if I can have group management up and running, I will still not able to see the bills before consolidation, because the accounts were CANCELLED in the process of consolidation. And she DOES NOT have access to closed accounts, and she has to do a "ticket" to request the invoices for me. That's ok, as long as it works.

After 10 minutes of waiting for her to fill up the forms for the "ticket", she comes and tells me there will be a freaking $4.00 charge for every invoices sent to me, because it was MY RESPONSIBILITY to print the bill. How can it be my responsibility when I am not able to access online billing due to they closed my account? I wasn't told the accounts were going to be canceled for consolidation, I wasn't told the existing online billing will be disabled, I wasn't told the history of that account is all hidden from me and I have to pay to know the history of that account.

I thought we are to save trees by doing online billing and access the info online instead of wasting paper, and she tells me I am supposed to print them. Then she says it's my problem that I need the invoices , not theirs, so I have to pay. Then I asked her, how do I know my online billing will be disable? If I knew it was going to canceled, then I would print the invoices. Then she says how do they know I need the invoices, so it's perfectly right for me not able to access to invoices.

I am starting to get angry inside my heart at this point, and ask her, how about the last invoice before consolidation? Don't I have to pay for that invoice? Don't I need to see an invoice to pay? That invoice was never sent or was not post online or whatever, that invoice is just lost in the dark?

At this point, she keeps saying it's my problem, it's my fault. So I ask nicely for supervisor for help, and of course she refuses and tell me many different reasons not to. I say I want to cancel the accounts, then she says I can't do it now, their cancel office is now closed.

Did fido service went down hill after roger took over? Their service was top notch and their phones were very updated. Now their phones are so out dated compare to rogers, and this service is just not even normal. This last rep has less knowledge than me about fido, fails to apologize, takes so long find out something is not working, fail to understand what I need, good at skip the responsibility, and good at blame on CUSTOMER'S fault.

[h2lam]

I feel your pain man b/c I couldn't access my online billing also and I just open 2 new lines which means 3 in total but when I called in about the online billing , the rep was really nice & was gonna print them out & send them to my house free of charge. They knew about the problem right away. So far I haven't met any bitchy customer service rep yet. I strongly suggest you go call Fido again and say that you called the Fido at what time & date it was and said the person you spoke to was really rude & such. Also, write a detailed letter to complain to Headoffice and also call Customers Relations to complain. In the end if you ***** & complain you will get what you want. When they screw up, they have to do whatever they can to keep you. So call Customer Relations tommorow at 8am to 6pm EST and complain but call 611 to complain first since you deal with 611 last night right?

I strongly urge you to complain & threaten to cancel. If you are a good client, they will kiss your ass to keep you. Trust me esp the hell that you went to, they better or switch to a different provider esp when you have 3 lines. Thats big business for them to lose or gain :)

Today, they screw me over also, they ported in my bro's Rogers's # into my own line instead of a new temporary line so I ended up losing my# for the next 5 days. So whoever calls, I will lose all contact in the next 5 days. I had to go in the store to buy a sim card & then, wait 5 days for them to get my phone # back and put it into the new sim. They seem to can't put it back into my current sim that I already have. Talk about Fido screwing up!!!!

They better treat me well when I call them tommorow or else I will cancel all my 3 accounts and my sister's 2 accounts also. We have 5 accounts in total


Kind of off topic.

I just got off the phone with fido and are really going to switch to other phone company if they can't give me good deal on the plans tomorrow.

The story is like this:
My family has 3 lines, and I want to consolidate the lines together into 1 account, so I can manage the account and do tax easier, since all 3 lines are for 1 business.
1 of the line was online billing, the other 2 is paper billing. After consolidation, I want to access the online billing for that line to do some tax and stuff, I suddenly CAN'T do it, it says I have to do group account management.
No problem, I can deal with that. I go online to do group account management, it says i CAN'T, i have to register for group account management by calling them. No problem, I can do that. I called them like 4 times in the last 7 days, they say the system is down, so I can't register for group management.
No problem, sheeeet happens, system down for the whole week, whatever.
But this last rep just pissed me off. First she said I should go do the registeration online. Even after I told her 3 times it's the group management, not the normal fido online register, but she insists she is right, so she feels i am stupid that I don't listen to her, and tries to walk thru it with me.

After 20 seconds of she opening the browser and try it herself. Ooooops. She finds out I am right, but of course she doesn't say sorry or whatever. No problem, as long as she can it done for me. After few minutes of waiting for her to ask for help and learn how to do it, she comes back and ask me the username I want for registeration without saying what happened to the "walk thru" she was going to do. I said xxxxxx, then she says it has to be with numbers. That's weird, combination with letters and numbers should be for password only, not the name. But that's ok, as long as she gets it done. After everything confirmed, few more minutes of waiting, she tells me it's not working, system issues (she says it's upgrading).

That's OK, it's not her fault the system is not working for the whole last week and I can't see the bills to do tax.
Then I ask her if she has access to the bills and how I can get it, then she tells me even if I can have group management up and running, I will still not able to see the bills before consolidation, because the accounts were CANCELLED in the process of consolidation. And she DOES NOT have access to closed accounts, and she has to do a "ticket" to request the invoices for me. That's ok, as long as it works.

After 10 minutes of waiting for her to fill up the forms for the "ticket", she comes and tells me there will be a freaking $4.00 charge for every invoices sent to me, because it was MY RESPONSIBILITY to print the bill. How can it be my responsibility when I am not able to access online billing due to they closed my account? I wasn't told the accounts were going to be canceled for consolidation, I wasn't told the existing online billing will be disabled, I wasn't told the history of that account is all hidden from me and I have to pay to know the history of that account.

I thought we are to save trees by doing online billing and access the info online instead of wasting paper, and she tells me I am supposed to print them. Then she says it's my problem that I need the invoices , not theirs, so I have to pay. Then I asked her, how do I know my online billing will be disable? If I knew it was going to canceled, then I would print the invoices. Then she says how do they know I need the invoices, so it's perfectly right for me not able to access to invoices.

I am starting to get angry inside my heart at this point, and ask her, how about the last invoice before consolidation? Don't I have to pay for that invoice? Don't I need to see an invoice to pay? That invoice was never sent or was not post online or whatever, that invoice is just lost in the dark?

At this point, she keeps saying it's my problem, it's my fault. So I ask nicely for supervisor for help, and of course she refuses and tell me many different reasons not to. I say I want to cancel the accounts, then she says I can't do it now, their cancel office is now closed.

Did fido service went down hill after roger took over? Their service was top notch and their phones were very updated. Now their phones are so out dated compare to rogers, and this service is just not even normal. This last rep has less knowledge than me about fido, fails to apologize, takes so long find out something is not working, fail to understand what I need, good at skip the responsibility, and good at blame on CUSTOMER'S fault.

[FusionSenses]

The thing is she didn't feel they have any responsibility for the problem, and not to mention to help me. anyways, I called 611 again, and got another rep to send me the invoices for free, nice and easy. But I still worry they would still screw up and charge me $4.00 each invoice. Going to call and cancel tomorrow if the price is not attractive enough. We have spend over $3000 on phone bill over the last few years. It's not that much, but i can bring my business to other company anytime if I feel they are rude to me.





I feel your pain man b/c I couldn't access my online billing also and I just open 2 new lines which means 3 in total but when I called in about the online billing , the rep was really nice & was gonna print them out & send them to my house free of charge. They knew about the problem right away. So far I haven't met any bitchy customer service rep yet. I strongly suggest you go call Fido again and say that you called the Fido at what time & date it was and said the person you spoke to was really rude & such. Also, write a detailed letter to complain to Headoffice and also call Customers Relations to complain. In the end if you ***** & complain you will get what you want. When they screw up, they have to do whatever they can to keep you. So call Customer Relations tommorow at 8am to 6pm EST and complain but call 611 to complain first since you deal with 611 last night right?

I strongly urge you to complain & threaten to cancel. If you are a good client, they will kiss your ass to keep you. Trust me esp the hell that you went to, they better or switch to a different provider esp when you have 3 lines. Thats big business for them to lose or gain :)

Today, they screw me over also, they ported in my bro's Rogers's # into my own line instead of a new temporary line so I ended up losing my# for the next 5 days. So whoever calls, I will lose all contact in the next 5 days. I had to go in the store to buy a sim card & then, wait 5 days for them to get my phone # back and put it into the new sim. They seem to can't put it back into my current sim that I already have. Talk about Fido screwing up!!!!

They better treat me well when I call them tommorow or else I will cancel all my 3 accounts and my sister's 2 accounts also. We have 5 accounts in total

[DVDManiac]

They increased voice messaging by $1. Also called today and didn't get any deal whatsoever, will seriously look at what Telus is offering right now.

[pumpkinz85]

i'm still on the contract (3 months left), but can i still try to get a better deal?
if so, how would i go about doing this, seeing that i can't threaten to cancel until the contract expires..

[swirl960]

I know what you mean awhile ago i called in the lady said there is a $4 charge too and the i said i wanted to get the next bill by paper and shes like ok but then i have to disable the online billing. I didnt go for that because i have 2 lines and the group managment is a pain. But you know i got my online billing to work today. It wasnt working for the like 2 months and i didnt change any settings on my browser, but the other day it worked when i accessed it from work. So then i tried it at home and it didnt which was strange. So i tried to access from firefox instead of internet explorer and i had to download the adobe plug in which didnt work so i upgraded to adobe 8 and guess what it worked. So try updating your adobe and see if it works.


The thing is she didn't feel they have any responsibility for the problem, and not to mention to help me. anyways, I called 611 again, and got another rep to send me the invoices for free, nice and easy. But I still worry they would still screw up and charge me $4.00 each invoice. Going to call and cancel tomorrow if the price is not attractive enough. We have spend over $3000 on phone bill over the last few years. It's not that much, but i can bring my business to other company anytime if I feel they are rude to me.

[h2lam]

i'm still on the contract (3 months left), but can i still try to get a better deal?
if so, how would i go about doing this, seeing that i can't threaten to cancel until the contract expires..

Try to call them and say that you have only 3 months left and you are thinking about changing companies b/c you are offered a better deal from Bell or Telus & tell them what deal you want....then you describe the plan that you want & the price but say it as if the other company offered you the deal...basically do what I had posted above but say it in a different way :)

Its all about negotiating & smooth talking. IF you get a person that wont budge or negotiate, its ok. Hang up & Try again. I've probably called Fido like 10 times in the last few weeks to get a good deal :)

[Phungula]

My contrat ends on the 12th. Theyve contacted me once and offered me the following...

free phone...one of those $0 phones...
unlimited for 3 months.....you can get that almost anywhere
free car charger and LEATHER case....dont need those
was told they could waive the SAF or 911....sounded like a lie

I told them id have to call back and reneg. because that was one of the worst offers ever! haha

I think its best to call after lunch time because thats when everyone is happy! I called today during my lunch at 1:30 and got a guy named Mark. Very nice guy. I pretty much told him what i exactly wanted for them to keep me ebcause i was thinking of switching to rogers. He heard me and and put me on hold and came came back with an agreement.

$25 a month
100/1000 Day/Evening....I didnt really care for this because of unlim incom. and i dont talk much
Free Caller ID/Free Voice Mail
No SAF/911 Fee for 1 year....I wanted this for 3 years but 1 year is ok
Free LG chocolate...phone i wanted, even tho most of their phones suck

I could have gotten more but i guess this is alright. I still dont know if i want to take this contract but this seems to be the best at the moment

[h2lam]

Hey guys,

I just got the Sony Z710i today, its really good phone. My sister got Nokia6126. Sony Z710i is the best in terms of functionality & battery life. Everyone should get the Z710i, I got the bage/golden one, it looks alot better than Black one.

I highly recommend Golden/bage Z710i. If you sign 2 year agreement, its $125 but you can try to negotiate for it for free from Customer Relations.

[Evil Techie]

which is a good phone to get from fido nowadays?
chocolate or Z710i?

i wish they have K550i

btw
on April 3, Fido is bringing Z550a out
http://www.howardforums.com/showthread.php?t=1133897

$50 on 3yr
$100 on 2yr
$200 prepaid or no term

so for those that want it may want to wait until then to negotiate for a deal

[h2lam]

which is a good phone to get from fido nowadays?
chocolate or Z710i?

i wish they have K550i

btw
on April 3, Fido is bringing Z550a out
http://www.howardforums.com/showthread.php?t=1133897



so for those that want it may want to wait until then to negotiate for a deal

I spoke with the Technician at Fido Eaton Centre which is their flag store so anyone who has problems in Toronto with their phones would go to Eaton to get it fixed since its the only location that has qualified technicians. The technician told me to stay away from LG chocolage & Motorola period. He said Z710i is best, which I now agree b/c I have it & love it.

Here's his ranking:

1) Sony Z710i b/c of quality & functionality
2) Nokia 6126, only problem is that the batter life is only 3hrs while Z710 is 7 hrs

3) Samsung & any Sony phones are basically good but the Z701i is best. Dont get the older cheap Fido phones. I dont think they are that good esp not the Motorola Razr ones,very very bad battery life

[jyeung]

I pretty much told him what i exactly wanted for them to keep me ebcause i was thinking of switching to rogers.

They didn't try to keep me the moment I said I was switching to Rogers...you do know Fido is owned by Rogers anyways? ;)

- Jason

[h2lam]

They didn't try to keep me the moment I said I was switching to Rogers...you do know Fido is owned by Rogers anyways? ;)

- Jason

If you want to threaten them effectively and negotiage a good deal. Don't use Rogers, use Telus or Bell as it is way more effective from my experience ;)

[h2lam]

They didn't try to keep me the moment I said I was switching to Rogers...you do know Fido is owned by Rogers anyways? ;)

- Jason

If you want to threaten them effectively and negotiage a good deal. Don't use Rogers, use Telus or Bell as it is way more effective from my experience ;)

[mcbain27]

looking for the k550 too, time for an upgrade from my w810i



which is a good phone to get from fido nowadays?
chocolate or Z710i?

i wish they have K550i

btw
on April 3, Fido is bringing Z550a out
http://www.howardforums.com/showthread.php?t=1133897



so for those that want it may want to wait until then to negotiate for a deal

[h2lam]

Just want to clarify that Wildp69 help me come up with this method. I combined his method with mine. He used Virgin Mobile & I tried to call in to use Virgin Mobile but the rep that spoke with me didn't believe me. I called in again using Bell & Telus and they believed me more.

Try it out & goodluck :)

Thank you WILDP69 for helping me out with this method :)

U got $18+TAX , while I only got $20+TAX but I am happy enough since I've gone through so much trouble already to get this deal so I am just gonna settle for what I have. Fido only gave me free Nokia 6126 & Sony Z710i but didn't offer me any free phone for my 3rd line...dammit :(

Hi everyone,

sorry but I can't do anymore Fido referrals. They won't let me so you have to bargain on your own with any of the Customer Relations Representative.

I think my guy is not working anymore or something. He just disappeared but I did get the deal the $20+TAX deal with some other ppl also. But I can't refer anymore.

Those of you who are already Fido customers on a monthly plan, you can bargain using my method or those of you who are not on a montly plan, enroll yourself to the $25 student plan & start bargain with the same method:

Start off with:

- i am thinking of cancelling my service with FIDO because I have a
much better deal from one of the competetor.
- Which competetor? Virgin mobile, Bell or Telus (pick one company & stick with it)
-Say that ie- Bell offered you the following below as their corporate plan promotion b/c u work for ie City of Toronto, RBC Royal Bank, CIBC, TD or any other
large companies
- What are they offering? They are offering:
1) 150 Weekday Minutes
2) Free Call Display
3) unlimited incoming
4) free evening/weekend after 6pm or 7pm
5) NO system access fee (2 yrs)
6) A brand New top of the line phone for free
All of the above for $15 or $20 plus tax (No SAF or 911 fee)
I tried $20+TAX and got it but someone got $15+TAX only, which I think is amazing but seem to be impossible as I am already having trouble getting the $20+TAX deal for my 3rd phone line

- Which phone do you want? LG Chocolate, Sony Ericsoon or Nokia (whatever phone u want).

Stick to the above and bargain hard. I am almost positive you will get
the above, minus the CD for $15 or $20+TAX only.

If you can not come to an agreement, tell them you will call back as
soon as you finalize with the competitor. Make sure that you sound like you are really going to cancel and the plan exist

Do not mention my name or my account # or cell phone # b/c I
don't want them to flag my account.
I think they already did b/c I call them way too often to bargain for my 2nd & 3rd line. So far they only gave me $10/month off for my 3rd line which comes to $28.45+TAX= $32.43
So I want to keep a low profile now so I can bargain again later on when my 2 year agreement is up. I will try to get Caller ID for free for my 3rd line, wish me LUCK :)

Goodluck everyone

I am hoping that if everyone calls in & use the following script that I wrote above, then they will believe us more about the Bell, Virgin Mobile or Telus actually offering that plan if everyone is calling in to cancel, makes things look real & consistent...I hope

So stick to the above and let me know how it goes. Remember, some customer relations rep is nice but some can be really mean,rude or stingy that will only give you $10/month off
If you have really good credit with Fido & has been with them
for a long time, they are more willing to negotiate with you to keep
SO this is a 50/50 chance of getting a good rep & depending on how you bargain, u can get a good deal
Make sure to sound like you really will cancel FOR REAL :)

Here's other links to other Rogers & Fido Rention plan, where I do my research to see what other ppl have been offered when they call into cancel

Once again Customers Relations phone # for FIdo is 1-888-259-3436 for those who are already Fido customers.
U can't call into FIdo to threaten to cancel if you are not on a Fido monthly plan yet. When you sign a 2 or 3 yr contract, u can easily bargain to get $10 off per month when you call Customer Relations

Sorry to disappoint everyone, I tried & I really did. That Fido guy didn't keep his promise, he just disappeared but my account is good though. I got all the discounts I want. As a matter of fact, someone else got my plan for only $15+TAX. The guy posted on this forum, just scroll up & look back and you will see what I mean.

I am going to call into Customers Relation again tommorow to bargain for another line.

[FusionSenses]

which is a good phone to get from fido nowadays?
chocolate or Z710i?

i wish they have K550i

btw
on April 3, Fido is bringing Z550a out
http://www.howardforums.com/showthread.php?t=1133897

so for those that want it may want to wait until then to negotiate for a deal


i thought z550a is lower end of z710i. is it?

[h2lam]

i thought z550a is lower end of z710i. is it?

Yes, I think so b/c the Z710i's camera is 2MP while Z550 a is only 1.3MP

Here's the link

http://www.sonyericsson.com/spg.jsp?cc=global&lc=en&ver=4001&template=pp1_1_1&zone=pp&lm=pp1&pid=10572

for more info

[MrHazY]

I was wondering if it's possible to match my retentions plan with my newly opened account which I opened on March 8, 2007.. (signing a 3 year contract) and can someone tell me how to file a complaint against a csr? she wouldn't give me her last name.. she said it was against policy.. is this true? so I only got her first name and employee number.. (which I doubt are real)..

[FusionSenses]

I was wondering if it's possible to match my retentions plan with my newly opened account which I opened on March 8, 2007.. (signing a 3 year contract) and can someone tell me how to file a complaint against a csr? she wouldn't give me her last name.. she said it was against policy.. is this true? so I only got her first name and employee number.. (which I doubt are real)..

It's true that the person doesn't need to provide you last name. It can be dangerous for employee who gives out full name. If you want to file complaint, you just need the employee number and the exact time of your call, they can track it. But complaint about a csr won't do much though. Company rarely spend money for a department to keep track of complains and do any action about it, unless it's fatal like swearing, stealing, intentionally ruin your acct or sell your info.

[bard]

I was wondering if it's possible to match my retentions plan with my newly opened account which I opened on March 8, 2007.. (signing a 3 year contract) and can someone tell me how to file a complaint against a csr? she wouldn't give me her last name.. she said it was against policy.. is this true? so I only got her first name and employee number.. (which I doubt are real)..

I don't understand... why are you upset with the csr? You signed the contract. She can't change a contract you signed... can they?

[inferno_gn]

Hi there,

Just curious, can phone numbers from a cell phone be transfer to a land line or cell to cell?

Ju Leon...

[_pOtEnZa_]

Hi there,

Just curious, can phone numbers from a cell phone be transfer to a land line or cell to cell?

Ju Leon...

if not now its soon, they just passed the law for that not weeks ago or pretty soon...april 4th comes to mind...

[inferno_gn]

Hi there,

Well, it did says... "This means that customers in any of these provinces will be able to switch to any service provider in that province (wireline or wireless) and keep their phone number."

http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r051220.htm

So I presume I can take my cell phone number and plug it in my landline phone?

Ju Leon...

[Phungula]

http://toronto.craigslist.org/ele/303515637.html

Has anyone gotten in contact with this person and sign on to roger thru him? He has recently contacted me and im thinking about meeting up and signing on but it does seem a bit sketchy.

Let me know what you guys think

[tigger03]

http://toronto.craigslist.org/ele/303515637.html

Has anyone gotten in contact with this person and sign on to roger thru him? He has recently contacted me and im thinking about meeting up and signing on but it does seem a bit sketchy.

Let me know what you guys think

I found this on craigslist. It's a valid corporate plan, although it's a bit sketchy that the phone is not offered either for free, or discounted. I was offered a W810i for $50, but I had a valid corporation with my corporate plan. Rogers usually checks for proof of employment ... so yeah, it's a bit sketchy .. but I would at least talk to the guy.

Let us know how it goes.

[tigger03]

http://toronto.craigslist.org/ele/304526797.html

check this one out, too.

[krs]

This Rogers plan is similar to the Bell corporate plan

Rogers

$23/Month + SAF etc.

200 daytime minutes
Unlimited Evenings starting at 6:00 PM
Unlimited Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (enhanced!!)
FREE: Per Second Billing (THIS IS NOT OFFERED ON ANY OTHER ROGERS PLAN)

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)

SPECIAL BONUS:
10 cents/min long distance within Canada
15 cents/min long distance to the US


Bell

$25/Month + SAF etc.

250 daytime minutes
1000 minutes Evenings starting at 6:00 PM and Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (Express, which is limited)
FREE: Unlimited talking for 3 months with 3-year contract
FREE: Unlimited text messaging for 3 months with 3-year contract

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)
(Bell is pretty much the same)

SPECIAL BONUS (Rogers):
10 cents/min long distance within Canada
15 cents/min long distance to the US
Bell plan includes 100 Canadian LD minutes (Add'l are 30 cents/min)

Bell plan includes phones for either $0.00 or $ 9.95 depending on model.

[krs]

http://toronto.craigslist.org/ele/304526797.html

check this one out, too.

A bit odd that anybody can qualify for the Rogers employee plan.

[sliq1]

This Rogers plan is similar to the Bell corporate plan

Rogers

$23/Month + SAF etc.

200 daytime minutes
Unlimited Evenings starting at 6:00 PM
Unlimited Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (enhanced!!)
FREE: Per Second Billing (THIS IS NOT OFFERED ON ANY OTHER ROGERS PLAN)

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)

SPECIAL BONUS:
10 cents/min long distance within Canada
15 cents/min long distance to the US


Bell

$25/Month + SAF etc.

250 daytime minutes
1000 minutes Evenings starting at 6:00 PM and Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (Express, which is limited)
FREE: Unlimited talking for 3 months with 3-year contract
FREE: Unlimited text messaging for 3 months with 3-year contract

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)
(Bell is pretty much the same)

SPECIAL BONUS (Rogers):
10 cents/min long distance within Canada
15 cents/min long distance to the US
Bell plan includes 100 Canadian LD minutes (Add'l are 30 cents/min)

Bell plan includes phones for either $0.00 or $ 9.95 depending on model.

My friend has that Roger's plan and she was able to get the SAF waived! I'm gonna call FIDO this week and see if they can match it.

[Phungula]

hey not to sure where to post this but i was wondering. A phone that doesnt support 850 MHz, how important is it? Will you really notice much of a difference or get bad reception?

[vrfd]

I just called the Fido Retention hotline and got the following deal:


Before taxes -
$20/month
150 daytime minutes
Unlimited evening/weekends (7pm-8am)
Unlimited incoming calls
$10 monthly credit for free Call Display & Voicemail for duration of the contract (2 yrs)
SAF & 911 fee waived for 1 yr
$57 one-time credit due to not needing a handset
$16 one-time credit for the free 1st month value package (Includes Call Display, Name Display, WhoCalledTM, Enhanced Voice Messaging, Instant Messaging and 1,000 text messages)
2 months free local calling


So over a 2 year period, the average monthly price for me is $18.63 + taxes.

I think I did good?
:cheesygri


wow, can you show calculation of $18.63 plz? thx.

[vrfd]

wow, can you show calculation of $18.63 plz? thx.

BTW...so far....

* +$25/month
* 150 daytime minutes
* Unlimited evening/weekends (7pm-8am)
* Unlimited incoming calls
* -$10 monthly
* Call Display & *Enhanced* Voicemail +$8
* -$5
* SAF & 911 fee
* $200 handset credit (see Q2 below)
* 2 or 3 months free local calling (2yr or 3yr)

=$25.45 + tax = $29.01

have 47 FIDO dollars


:?: Q1: how's my plan? still kinda high? should be $5 less?

:?: Q2:
so 3yr....free E62 (still keep 47 FIDO dollars)
so 2yr....$100 for E62 (and choice to use 47 FIDO dollars)

2yr or 3yr???? ...

:?: Q3: should I get E62? suggestions? w710i?


:?: PrincessK? h2lam? guys?

thx :)

[tigger03]

w710i hands down!! :D ... my bro has this phone, and he's a very happy camper.

[gaore]

Hi.

I'm currently with Fido $30 unlimited incoming call plan, 100 daytime,

unlimited from 7pm - 8am, and I'm not under agreement.


What's the best unlimited incoming call plan I can get if I do not sign a

agreement with Fido? or they just reduce the $30 fee to $25 or $20?

Thanks.

[jamgyu]

My friend has that Roger's plan and she was able to get the SAF waived! I'm gonna call FIDO this week and see if they can match it.




Any luck???

[Tsuioku]

Hi.

I'm currently with Fido $30 unlimited incoming call plan, 100 daytime,

unlimited from 7pm - 8am, and I'm not under agreement.


What's the best unlimited incoming call plan I can get if I do not sign a

agreement with Fido? or they just reduce the $30 fee to $25 or $20?

Thanks.

The longer that you've been w/ Fido (on a monthly plan), the more negotiating power you have... Another approach is to ask them to match a plan from another company.

For your $30 plan, you should be able to get $5 off per month and SAF + 911 for one year... At least that's what they offered me and I've been on monthly for only 5 months... If you've been w/ them for a while, you might be able to get $10 off per month and/or CID/VM...

[gimp]

Just jumping onto this thread. I was offered the following 2 packages today.

$20/month
200 daytime
unlimited evenings/weekends after 7pm
1000 minutes fido 2 fido
no discount on SAF or 911

2yr agreement also gets:
- phone phone of up to $100 value with



$25/month
150 daytime
unlimited evenings/weekends after 7pm
unlimited incoming

2yr agreement also gets:
- $5 off SAF for 24 months OR $10 off messaging pack for 12 months
- phone phone of up to $100 value



How do those sound? I get alot of incoming calls, so im tempted to get the 2nd one...

[gimp]

This Rogers plan is similar to the Bell corporate plan

Rogers

$23/Month + SAF etc.

200 daytime minutes
Unlimited Evenings starting at 6:00 PM
Unlimited Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (enhanced!!)
FREE: Per Second Billing (THIS IS NOT OFFERED ON ANY OTHER ROGERS PLAN)

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)

SPECIAL BONUS:
10 cents/min long distance within Canada
15 cents/min long distance to the US


Bell

$25/Month + SAF etc.

250 daytime minutes
1000 minutes Evenings starting at 6:00 PM and Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (Express, which is limited)
FREE: Unlimited talking for 3 months with 3-year contract
FREE: Unlimited text messaging for 3 months with 3-year contract

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)
(Bell is pretty much the same)

SPECIAL BONUS (Rogers):
10 cents/min long distance within Canada
15 cents/min long distance to the US
Bell plan includes 100 Canadian LD minutes (Add'l are 30 cents/min)

Bell plan includes phones for either $0.00 or $ 9.95 depending on model.

Where did you find this rogers deal? is it corporate?

[wontonsoup]

Has anyone been able to to get decent package with unlimited evenings from 5pm? That's the one I need.

[krs]

Where did you find this rogers deal? is it corporate?

I don't think it's corporate.
This is from a guy who advertized on craigs list and claims he is a Rogers rep.
I traded emails with him a couple of times.
The craigs list link is in this thread (I think); posted before the guy who is selling two Rogers corporate plans because someone is moving to the US.

I need a plan with a good deal on text messaging....at 15 cents a message this really drives up my phone bill.

[krs]

Has anyone been able to to get decent package with unlimited evenings from 5pm? That's the one I need.

I have never even seen unlimited from 5pm on any plan - the best seems to be 6pm, many have even moved the time out to 8pm.

[wontonsoup]

I have never even seen unlimited from 5pm on any plan - the best seems to be 6pm, many have even moved the time out to 8pm.

A couple of my friends have been able to get evenings from 5 and weekends unlimited. They did this through retentions but this was just before unlimited incoming became prevalent.

Their plan is:

20 dollars
Voicemail
Caller ID
150 minutes regular
evenings from 5
weekends

I'm looking to go for any plan with the combo of unlimited incoming and evenings from 5

[NavSingh]

Does fido have any LD plan for a lot of mintues? im moving for 4 months and rogers retention gives out 1000LD min for 5$ a month. ive been with fido 2.5 years can i push for the same type of thing?

Also can they give out fido to rogers & fido instead of fido to fido

[tigger03]

Just jumping onto this thread. I was offered the following 2 packages today.

$20/month
200 daytime
unlimited evenings/weekends after 7pm
1000 minutes fido 2 fido
no discount on SAF or 911

2yr agreement also gets:
- phone phone of up to $100 value with



$25/month
150 daytime
unlimited evenings/weekends after 7pm
unlimited incoming

2yr agreement also gets:
- $5 off SAF for 24 months OR $10 off messaging pack for 12 months
- phone phone of up to $100 value



How do those sound? I get alot of incoming calls, so im tempted to get the 2nd one...


As a new customer, I went through retentions and got your second plan with $10 off per month for the length of the contract (24 months) ... so I pay $15+SAF+911. Some people have also been able to get caller id thrown in.

[Bing]

As a new customer, I went through retentions and got your second plan with $10 off per month for the length of the contract (24 months) ... so I pay $15+SAF+911. Some people have also been able to get caller id thrown in.

as a new customer? I'm surprise retention even talked to you.

[h2lam]

as a new customer? I'm surprise retention even talked to you.

Yeap, they do. When you sign up for the contract. U have 15 days from the date that you activate the line to cancel so ideally you would negotiate then.

[sliq1]

The longer that you've been w/ Fido (on a monthly plan), the more negotiating power you have... Another approach is to ask them to match a plan from another company.

For your $30 plan, you should be able to get $5 off per month and SAF + 911 for one year... At least that's what they offered me and I've been on monthly for only 5 months... If you've been w/ them for a while, you might be able to get $10 off per month and/or CID/VM...

I'm not sure man, maybe I got a tough person on the line but I've been with FIDO for close to 9 years and they wouldn't give me anything interesting.

I was offered:

$25/month
150 min day time
$10 off on call display/voice etc
unlimited incoming calls
nights/weekends free
but I have to pay the $6.95+911 ($0.50)
no deals/offers on phones!

that's $30.45+ tax = $34.71

needless to say I was tempted to tell her to F off considering i've been a good client for 9 years..but I'm gonna do some more shopping around.

[excel]

does fido still give out the free fido2fido text messaging? i had this fido2fido plan since nov03 on monthly no contract. i want to get free caller id and keep the same plan, and maybe some extra daytime minutes.

[h2lam]

I'm not sure man, maybe I got a tough person on the line but I've been with FIDO for close to 9 years and they wouldn't give me anything interesting.

I was offered:

$25/month
150 min day time
$10 off on call display/voice etc
unlimited incoming calls
nights/weekends free
but I have to pay the $6.95+911 ($0.50)
no deals/offers on phones!

that's $30.45+ tax = $34.71

needless to say I was tempted to tell her to F off considering i've been a good client for 9 years..but I'm gonna do some more shopping around.

Do you have good credit with Fido? Who did you talk to today? I called into Fido today also. THey only offer $10 off per month for caller ID & voicemail thats it for the 3rd line

[h2lam]

I got the 2 brand new FIdo phones that I want to sell if anyone wants to buy it.

LG TG800 & Sony Z710i. Message me if u want to buy it. Brand new-sealed

By the way, if you activate a new line through the Fido 1888 activation department, they will give you a free bluetooth headset starting last month. But u have to sign 2 yr agreement, order a phone & activate a new phone line

[Tsuioku]

I'm not sure man, maybe I got a tough person on the line but I've been with FIDO for close to 9 years and they wouldn't give me anything interesting.

I was offered:

$25/month
150 min day time
$10 off on call display/voice etc
unlimited incoming calls
nights/weekends free
but I have to pay the $6.95+911 ($0.50)
no deals/offers on phones!

that's $30.45+ tax = $34.71

needless to say I was tempted to tell her to F off considering i've been a good client for 9 years..but I'm gonna do some more shopping around.

Is that w/ or w/o contract? w/o contract, that's just ********...
If you use CID/VM, that's actually better than what I was offered.. but not by much... From what I recall reading here, I would expect more...

Oh yea, I was in a hurry last time and forgot to mention that I was getting them to match Rogers Pay-go w/ Autosaver... $0.80/day, free CID/VM, WN/WE from 6pm-8am, no contract, no SAF... so it comes to ~$24/mo pre-tax (or ~$30 w/o Autosaver)... Try not to mention that it's Pay-go and that there's no minutes unless they ask.
Get the bonuses first, and worry about the plan later since the $30 Incoming plan that you want is just a regular non-contract plan which you can change by simply calling 611. If you want hardware, you will probably need to sign a contract.

So here's the full story:
I called in asking them to match the aforementioned Rogers Pay-go plan and they offered me,
100 daytime
1000 WE/WN
Unlimited Incoming
$30 a month
-$5 monthly credit for 1yr
One-time bill credit of $83.40 to offset SAF (no 911)
= $25 + 911 + taxes

I called in a second time and they changed it to:
100 Daytime
Unlimited WE/WN
$30 (which is basically the $30 Incoming plan that you're on)
-$5 monthly credit for 1yr
$89.40 bill credit (for SAF + 911)
=$25 + taxes.

Almost got them to throw in CID too but I haven't been a customer for long enough (well.. they didn't say that, but they did put me on hold for a few minutes and came back saying no). If I were willing to sign a 2-3yr contract, I would be on the $25 Incoming contract plan for an additional $5 savings and the regular contract hardware bonuses.


I found having them match and/or beat a competitor to be most effective. Also, remember when calling in, you have to barter. Tell them what you want (w/o being too pushy) and don't just expect them to throw offers at you out of the blue cuz they can't read your mind. Most importantly, stay calm and be polite... The last thing you want to do is piss off the CSR. I would avoid saying that so-and-so go this or this CSR offered that unless you actually know so-and-so or was speaking w/ the other CSR but that's just from my experience when I worked part-time as CSR (no, not w/ fido). Some people have found it effective though.

I'm just saying this stuff in general and not criticizing you in any way...

[Phungula]

By the way, if you activate a new line through the Fido 1888 activation department, they will give you a free bluetooth headset starting last month. But u have to sign 2 yr agreement, order a phone & activate a new phone line


Do you know what kind of bluetooth headset they offer?

[sliq1]

Do you have good credit with Fido? Who did you talk to today? I called into Fido today also. THey only offer $10 off per month for caller ID & voicemail thats it for the 3rd line

for the past 8~9 years i've been paying on time (maybe I was late a couple of times)
I totally forgot the lady's name ugh. but yeah.. I'm very disappointed at the way they treated a long time customer like me, you won't have that many people who stayed with one carrier that long.

Is that w/ or w/o contract? w/o contract, that's just ********...
If you use CID/VM, that's actually better than what I was offered.. but not by much... From what I recall reading here, I would expect more...

I found having them match and/or beat a competitor to be most effective. Also, remember when calling in, you have to barter. Tell them what you want (w/o being too pushy) and don't just expect them to throw offers at you out of the blue cuz they can't read your mind. Most importantly, stay calm and be polite... The last thing you want to do is piss off the CSR. I would avoid saying that so-and-so go this or this CSR offered that unless you actually know so-and-so or was speaking w/ the other CSR but that's just from my experience when I worked part-time as CSR (no, not w/ fido). Some people have found it effective though.

I'm just saying this stuff in general and not criticizing you in any way...

Yes with either a 2 or 3 year contract, I asked if I'd get more if I took a 3 year contract and she simply said no.

Having worked in customer relations for some time I am familiar with dealing with people. You wanna maintain a tone where it's polite/courteous but also get your point across.
Obviously most CSRs there know each other or at least leave notes in your file (and often they'd leave comments on how the customer is (pushy?b*tchy? demanding? etc etc)

I did tell her about the plan I heard (from friends) and I was literally reading things off of this forum! and she said she wanted a copy of fax of it (basically she didn't believe me)

Anyway, I'll see if I can get a real copy or maybe call in a few days and see how it goes. :)

[demanche]

Something tells me fido has a lie detector, cause I've called a few times with empty threats to switch to another provider, and today I call to downgrade and for once they don't tell me to essentially to bugger' off to pre-paid like the other reps.

I won't say what plan they gave, as ymmv and its no fun when you don't get that good deal someone else posts in here (i know from experiance from previous calls)

But calling for legit reasons seems to pay off, thanks for this thread guys. I guess I won't be going with voip after all... anyone want a newly unlocked vonage voip router? (joking, but possibly soon to come to the bst)

[Narci]

I stand corrected..please disregard this post.

[HDawg]

Sorta off topic but I plan on cancelling my Fido and I have a fair amount of Fido dollars accumulated. Could I:

1) Transfer the dollars in my account to my wife's?

or

2) Put the money towards a new phone and give it to her?

[demanche]

Sorta off topic but I plan on cancelling my Fido and I have a fair amount of Fido dollars accumulated. Could I:

1) Transfer the dollars in my account to my wife's?

or

2) Put the money towards a new phone and give it to her?

1) Nope

2) Yes (I bought my gf a phone and she activated it as a pre-paid)

[h2lam]

Has anyone had the LG TG800 yet? Any feedback in terms of quality & functionality? Would u recommend it? It has no speakerphone and I hear the reception is slow and lagging to pick up signal.....


What happens if your Fido account gets flagged for calling into Customer Relations too many times? How long does they put that negative signal or whatever they do for? Would it last for months or years? Any one who is from Fido internal who might know this?

[mtbfay]

Sorta off topic but I plan on cancelling my Fido and I have a fair amount of Fido dollars accumulated. Could I:

1) Transfer the dollars in my account to my wife's?

or

2) Put the money towards a new phone and give it to her?

1) I think you can, you need to do a "TOR" which basically combined the 2 accounts under one name, then when you cancel, the fido dollars will be with her

[dazz]

Fido called me this morning to see how I am doing and if I am happy with their service. I told them I'll be switching to Rogers. They couldn't match ANY of the stuff mentioned here. So FU*** Fido. Rogers...here I come.

[henryh]

Fido called me this morning to see how I am doing and if I am happy with their service. I told them I'll be switching to Rogers. They couldn't match ANY of the stuff mentioned here. So FU*** Fido. Rogers...here I come.

Fido and Rogers are the same company. They don't care if you switch to Rogers.

[S.Chan]

Sorta off topic but I plan on cancelling my Fido and I have a fair amount of Fido dollars accumulated. Could I:

1) Transfer the dollars in my account to my wife's?

or

2) Put the money towards a new phone and give it to her?1) I think you can, you need to do a "TOR" which basically combined the 2 accounts under one name, then when you cancel, the fido dollars will be with her

Yes, that will work. However, Fido no longer allows transfer of responsibilities (TOR) of grandfathered plans. So if you do perform a TOR to get all your lines under one account owner, you must select one of their current plans. Once all the lines are under one account owner, the Fido Dollars will become merged. If you cancel one line, the Fido Dollars will remain with the active lines.

[dazz]

Fido and Rogers are the same company. They don't care if you switch to Rogers.

It's what you think,but not how it works.

[excel]

Yes, that will work. However, Fido no longer allows transfer of responsibilities (TOR) of grandfathered plans. So if you do perform a TOR to get all your lines under one account owner, you must select one of their current plans. Once all the lines are under one account owner, the Fido Dollars will become merged. If you cancel one line, the Fido Dollars will remain with the active lines.


what if i have 2 accounts under 1 name, both on monthly plan and i want to switch billing to another person's name, can that new person keep those plans?

[S.Chan]

what if i have 2 accounts under 1 name, both on monthly plan and i want to switch billing to another person's name, can that new person keep those plans?

If any of those plans are grandfathered then no.

[jchan1985]

How many fido dollars do you ppl have?...
I've been with Fido for 3 years now...and only have $48?...
seems pretty...few?

[demanche]

How many fido dollars do you ppl have?...
I've been with Fido for 3 years now...and only have $48?...
seems pretty...few?

I have $8, I used 100 on a phone back in December

[S.Chan]

How many fido dollars do you ppl have?...
I've been with Fido for 3 years now...and only have $48?...
seems pretty...few?

Fido Dollars are accumulated every month based on 5% of your total bill (before tax).

Since you have $48 and assuming you haven't spent any Fido Dollars, this would mean your monthly bill should be about $27 ($48 in Fido Dollars / 0.05 / 36 months = $26.67).

[krs]

Fido Dollars are accumulated every month based on 5% of your total bill (before tax).

Since you have $48 and assuming you haven't spent any Fido Dollars, this would mean your monthly bill should be about $27 ($48 in Fido Dollars / 0.05 / 36 months = $26.67).

I have 74 Fido dollars and my bill has been $100 or more per month for three years now - something doesn't compute.
Do you loose Fido dollars at some point if you don't use them?

[sliq1]

A dude who works at ROGERS offers this
================================================
• 200 minutes daytime billed by the second after the first minute
• Evenings after 6:00 p.m. UNLIMTED
• Weekends UNLIMITED
• Call waiting, Call forwarding and Conference calling included
• Call Display and Voicemail included for FREE
• NO 6.95$ System Access fee
• NO cancellation fee or plan transfer fee (Savings between 230$ to 250$)
• This will cost approximately 19.45$ + tx, that’s 22.43$ a month, taxes included

To take advantage of this amazing plan, it will only cost:
• 160$ for a line transfer, from an existing plan

Including the $160 transfer fee, it'll come to $29/month

I wonder if I FIDO can match this

[rogeryen]

A dude who works at ROGERS offers this
================================================
• 200 minutes daytime billed by the second after the first minute
• Evenings after 6:00 p.m. UNLIMTED
• Weekends UNLIMITED
• Call waiting, Call forwarding and Conference calling included
• Call Display and Voicemail included for FREE
• NO 6.95$ System Access fee
• NO cancellation fee or plan transfer fee (Savings between 230$ to 250$)
• This will cost approximately 19.45$ + tx, that’s 22.43$ a month, taxes included

To take advantage of this amazing plan, it will only cost:
• 160$ for a line transfer, from an existing plan

Including the $160 transfer fee, it'll come to $29/month

I wonder if I FIDO can match this

A line transfer fee costs that much?

[h2lam]

Does Fido have a line transfer fee? (TOR)

[krs]

A line transfer fee costs that much?

What the heck is a line transfer fee?
Another way to deceive the public and make some extra money?

The plan sounds similar to this one:

Rogers

$23/Month + SAF etc.

200 daytime minutes
Unlimited Evenings starting at 6:00 PM
Unlimited Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (enhanced!!)
FREE: Per Second Billing (THIS IS NOT OFFERED ON ANY OTHER ROGERS PLAN)

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)

SPECIAL BONUS:
10 cents/min long distance within Canada
15 cents/min long distance to the US

[S.Chan]

I have 74 Fido dollars and my bill has been $100 or more per month for three years now - something doesn't compute.
Do you loose Fido dollars at some point if you don't use them?

You don't loose Fido Dollars unless you use them or if you cancel your account.

Does Fido have a line transfer fee? (TOR)

There is no such thing as a line transfer fee on Fido.

[sliq1]

A line transfer fee costs that much?

That's because they do it privately and then they hook you up with that plan.
The guy told me that. I had to register a plan with Rogers first and then call him (so he is going to 'upgrade' it)

[sliq1]

What the heck is a line transfer fee?
Another way to deceive the public and make some extra money?

The plan sounds similar to this one:

Rogers

$23/Month + SAF etc.

200 daytime minutes
Unlimited Evenings starting at 6:00 PM
Unlimited Weekends (from 6:00 PM Friday to 8:00 AM Monday)

PLUS (FOR THE ENTIRE CONTRACT):
FREE: Call display
FREE: Voice Mail (enhanced!!)
FREE: Per Second Billing (THIS IS NOT OFFERED ON ANY OTHER ROGERS PLAN)

Features: Call waiting, Group Calling, Call Forwarding, Busy/No Answer Transfer, Unlimited incoming text messages free (up to 2500 received)

SPECIAL BONUS:
10 cents/min long distance within Canada
15 cents/min long distance to the US

$23 + $6.95 + tax will run you close to $35/month but the guy who offered me the plan (with the line transfer fee) it's gonna be $29/month

[Evil Techie]

bah, Z710i's SAR rating is higher than my V400
its 1.36

thats high!

maybe ill opt for Z550a

[Evil Techie]

i just got this retention plan

$20 per month
- caller ID
- unlimited incoming
- 100/1000 wkday/evenings&wkends

so $20 + SAF + 911 + tax = about $31
im happy with it
also got the Z710i, i think ill sell it soon and get a phone that i really like though

[Amazing2]

also got the Z710i, i think ill sell it soon and get a phone that i really like though

Out of curiosity, why would you go from a Z710i to a Z550a? Is it just SAR related or for other things too?

Got a Z710i and love it! I'm a fan of flips and this is the best one I've had yet. Reception is great and it feels solid. I still have a Z520a and Z600. So far, SE phones have impressed me. Motorola OTOH was a big disappointment (crippled Bluetooth).

[_pOtEnZa_]

i just got this retention plan

$20 per month
- caller ID
- unlimited incoming
- 100/1000 wkday/evenings&wkends

so $20 + SAF + 911 + tax = about $31
im happy with it
also got the Z710i, i think ill sell it soon and get a phone that i really like though

thats tight did you get the name and # of that agent ?

[tigger03]

thats tight did you get the name and # of that agent ?

ppl have been able to get a similar plan for $15+SAF+911+tax = $25-ish
- 150 daytime
- unlimited incoming
- eve & wknd free
- caller id
- z710i phone for FREE

I've just been able to get the above plan (& phone) without the caller id for $15+SAF+911+tax.

[Evil Techie]

actually i didnt get the Z710i phone for free
i only had about $45 fido dollars so they used that and i had to pay a little bit more

[Bananafish]

I ordered the z710 as well. I renewed over 2 weeks ago, but still haven't received the phone. Does anyone know how long it takes to have it shipped?

[Franchise10]

I ordered the z710 as well. I renewed over 2 weeks ago, but still haven't received the phone. Does anyone know how long it takes to have it shipped?

I had my phone within 3 business days shipped fedex

[h2lam]

I ordered the z710 as well. I renewed over 2 weeks ago, but still haven't received the phone. Does anyone know how long it takes to have it shipped?

You should have received one of those sticky notes from UPS saying that they came by your house already etc...they would automatically come to ur house for 3 times after which they would leave it back in the shipping. U should call Fido for the status & tracking # to track it down. I took me 1-2 weeks also b/c they deliver during 10am-12pm, which is when no one is home. So call UPS & FIdo to check up on it....

[h2lam]

Does anyone to take over this extra line that I created but dont need anymore?

U just pay $30 per month grand total (everything included, all the fees & stuff)

150 daytime, unlimited incoming calls, caller id & voicemail, free evening/weekend after 7pm. U can cancel the voicemail & u will just pay $26 instead (grand total) to have the line with caller ID

So basically its $25-15= $10 + 7.45 (SAF+911) + $9 (Caller ID & Voicemail) + TAX= $30 grand total

The phone # is a 416, it was just created & opened last week....

Let me know asap if u want it. Its a 3 year agreement starting on April 2007-April 2010.

I opened this line for my dad but he doesnt need it anymore & theres no fee at all to transfer the line.

[Bananafish]

Just got off the phone with Fido. Turns out they didn't bother shipping it at all. I'm not sure if this happens all the time, but it's pretty annoying. They've obviously made a note to have it shipped today, and expect that it will arrive by Friday.

I also asked them to reset my 15 day consideration period on the contract I signed. They're not off to a good start in terms of customer service.


You should have received one of those sticky notes from UPS saying that they came by your house already etc...they would automatically come to ur house for 3 times after which they would leave it back in the shipping. U should call Fido for the status & tracking # to track it down. I took me 1-2 weeks also b/c they deliver during 10am-12pm, which is when no one is home. So call UPS & FIdo to check up on it....

[h2lam]

Does anyone to take over this extra line that I created but dont need anymore?

U just pay $30 per month grand total (everything included, all the fees & stuff)

150 daytime, unlimited incoming calls, caller id & voicemail, free evening/weekend after 7pm. U can cancel the voicemail & u will just pay $26 instead (grand total) to have the line with caller ID

So basically its $25-15= $10 + 7.45 (SAF+911) + $9 (Caller ID & Voicemail) + TAX= $30 grand total

The phone # is a 416, it was just created & opened last week....

Let me know asap if u want it. Its a 3 year agreement starting on April 2007-April 2010.

I opened this line for my dad but he doesnt need it anymore & theres no fee at all to transfer the line.

Basically all the details that I mentioned in the forum is as it is. If u want to change the phone #, u have to pay $25 in # change fee and thats it. U can even port in a telus, bell or rogers number but not an existing Fido phone #. 3 year contract with $15 credit per month

[DealHawk]

Hi Guys,
I hope someone here might be able to help me.
I am currently with FIDO where the contract I had just expired last month so I'm trying to research better deals.
Currently I'm on the 30/plus option, and it was soooo long ago I don't even know what I get with that to be honest.
After system fees, $5 for 100 texts and something called "rebate intl calls option" it comes to $46.45 before taxes. (not including all the extras I incur when I go over).

I know for a fact that I can do better than that!

Looking at my bills I usually use less than 150 mins per billing cycle, however I do send a lot of texts both to other canadian phones and international (europe).
I also travel a bit with work (not very often) to the US and sometimes europe and FIDO totally kills me when I do that.

So an any of you recommend something for me? I don't really care what carrier and am not looking for a new phone.

Thanks for any help.

[dazz]

Basically all the details that I mentioned in the forum is as it is. If u want to change the phone #, u have to pay $25 in # change fee and thats it. U can even port in a telus, bell or rogers number but not an existing Fido phone #. 3 year contract with $15 credit per month


what's the credit of 15$ for? They won't just give you for nothing. Is it because you already have a phone?? or some other package?

[dazz]

How come,every time I call,I get only crappy website plans.
How the f%%% do you get those Unlimited everything for 20-$30-all inclusive.
I've called like 8 times in the last 4 months.
Even when I told them I have a phone-they'd only offer me a ****** $50 rebate...and not always.:evil:

Anyone,please. Hook me up with one of those sub $30 plans :razz:
Anybody working for Fido here? please...?

[moneybags]

How come,every time I call,I get only crappy website plans.
How the f%%% do you get those Unlimited everything for 20-$30-all inclusive.
I've called like 8 times in the last 4 months.
Even when I told them I have a phone-they'd only offer me a ****** $50 rebate...and not always.:evil:

Anyone,please. Hook me up with one of those sub $30 plans :razz:
Anybody working for Fido here? please...?
aii matey, i hear what ye be say'n. at first, i called customer service an' that scurvy dog offered me a website deal worthy only of a scallywag!! ye need t'make sure ye be call'n the loyalty an' retention group (# was posted way earlier in this thread)... or perhaps if ye threaten t' cancel, th' regular custom'r service will transfer you t' retention!

g'luck mate!

[sw1ft]

ye need t'make sure ye be call'n the loyalty an' retention group (# was posted way earlier in this thread)...

g'luck mate!I'll post it again for the "lazy" people: 1 888 259 3436.

[dazz]

I'll post it again for the "lazy" people: 1 888 259 3436.

I am not lazy...I swear...:D

THANK YOU VERY MUCH!!!

I just called this number and I got one of those deals. The rep was super nice and got me a good deal

My total after all the taxes is $34
2 year contract:
-150 daytime
- unlimited incoming
- eve & wknd free
- caller id+voice
- $50 credit for not needing a phone
- Free text messaging
-3 months free local calling

[solidxxx]

you have to be mean to these call centre reps, threaten them, abuse them and you will get the deal you want. Insult Fido, compare them to Telus, do anything

[laterscooter]

I am not lazy...I swear...:D

THANK YOU VERY MUCH!!!

I just called this number and I got one of those deals. The rep was super nice and got me a good deal

My total after all the taxes is $34
2 year contract:
-150 daytime
- unlimited incoming
- eve & wknd free
- caller id+voice
- $50 credit for not needing a phone
- Free text messaging
-3 months free local calling


Was the free text msging for the contract term or just the 3 months?

Did you just ask for the deal or did you have to threaten to cancel?

Thanks!

[jchan1985]

this is what I got...(still have a year and a bit left on contract)

plan $25
Unlimited incoming, 150 daytime, unlimited evenings & w/e

F2F canada ($10)
Unlimited calls/txt to fido numbers
(was offered unlimited network (F2R, R2F, F2F))

CD & VM, sys access, 911, taxes extra though...

and got a $10 credit per month for 1yr + $5 & $8 credit for 9 months

So it'll be $30.99/month for 9mo
so it'll be $45.81/month for the rest


What was the link for that unlimited outgoing thing where it calls you to take advantage of unlimited incoming?....

[addicted2it]

this is what I got...(still have a year and a bit left on contract)

plan $25
Unlimited incoming, 150 daytime, unlimited evenings & w/e

F2F canada ($10)
Unlimited calls/txt to fido numbers
(was offered unlimited network (F2R, R2F, F2F))

CD & VM, sys access, 911, taxes extra though...

and got a $10 credit per month for 1yr + $5 credit for 9 months

So it'll be $28.72/month for 9mo
so it'll be $34.41/month for the rest


What was the link for that unlimited outgoing thing where it calls you to take advantage of unlimited incoming?....

Congrats...you got a very sweet deal indeed...as for the link you asked for I am guessing it has to do with"vbuzzer"....just do a quick search on the forums and you should be able to find it..

[k288]

What do you mean?

Unlimited calls/txt to fido numbers
(was offered unlimited network (F2R, R2F, F2F)

I didn't know they have that option how much did they want to give to you for? 'cause F2R is something I would really want providing it doesn't cost me much of coz :)




this is what I got...(still have a year and a bit left on contract)

plan $25
Unlimited incoming, 150 daytime, unlimited evenings & w/e

F2F canada ($10)
Unlimited calls/txt to fido numbers
(was offered unlimited network (F2R, R2F, F2F))

CD & VM, sys access, 911, taxes extra though...

and got a $10 credit per month for 1yr + $5 credit for 9 months

So it'll be $28.72/month for 9mo
so it'll be $34.41/month for the rest


What was the link for that unlimited outgoing thing where it calls you to take advantage of unlimited incoming?....

[dazz]

Was the free text msging for the contract term or just the 3 months?

Did you just ask for the deal or did you have to threaten to cancel?

Thanks!

with 611,I was nice and threaten to cancel a few times.
This time(using that phone #) I was extremely nice. I called and right away said that my coworker got this and that. After half a minute being on hold,I was offered the plan that I posted.
Text messaging is for the duration of the contract.
So now...I love...Fido:razz:
The only question that forgot to ask is if it's per second billing.

[jchan1985]

Congrats...you got a very sweet deal indeed...as for the link you asked for I am guessing it has to do with"vbuzzer"....just do a quick search on the forums and you should be able to find it..

Thank you!
Doh! This one's $5/month?...
wasn't there a free one? (or did I miss the boat...)


What do you mean?

Unlimited calls/txt to fido numbers
(was offered unlimited network (F2R, R2F, F2F)

I didn't know they have that option how much did they want to give to you for? 'cause F2R is something I would really want providing it doesn't cost me much of coz :)

This was, from my understanding, a promo thing only Cust. relations can give out....it's unlimited network calling for $10...so you can call Fido & Rogers phones (and I think rogers land lines?)

[S.Chan]

The only question that forgot to ask is if it's per second billing.

All Fido plans are billed by the second. Only Fido prepaid is billed by the minute.

[demanche]

If my retention offer included fido2rogers as well -- this means I get free txt messaging to anyone on rogers and fido?

I never heard of the unlimited txt messaging thing before.

[laterscooter]

with 611,I was nice and threaten to cancel a few times.
This time(using that phone #) I was extremely nice. I called and right away said that my coworker got this and that. After half a minute being on hold,I was offered the plan that I posted.
Text messaging is for the duration of the contract.
So now...I love...Fido:razz:
The only question that forgot to ask is if it's per second billing.

That's pretty good. Doesn't sound like they gave you a hard time or anything.
:)

I just wanted to double check that the $34/month includes the SAF + 911, right?

[k288]

Thank you!
Doh! This one's $5/month?...
wasn't there a free one? (or did I miss the boat...)




This was, from my understanding, a promo thing only Cust. relations can give out....it's unlimited network calling for $10...so you can call Fido & Rogers phones (and I think rogers land lines?)

Hi there could you clarify something for me pls? :)

So it'll be $28.72/month for 9mo
so it'll be $34.41/month for the rest

Are these fee taxes in? (oh btw, I am from Toronto, are you from Ontario, 'cause I know BC has lower taxes, everyone does apparently.... :( ) and they do already include CD & VM, sys access, 911 and unlimited network, right ?

[dazz]

That's pretty good. Doesn't sound like they gave you a hard time or anything.
:)

I just wanted to double check that the $34/month includes the SAF + 911, right?


yep,34 bux after all taxes

[dj_b_00]

Called in to switch my prepaid account to monthly and the best offer they gave me was:

150 anytime
free incoming
free evenings and weekends
$25

+11 Value Pack

Total = (25+11+System+911)x tax

*Guess I'll have to take it and call back in a couple months for a retention plan:(

[jchan1985]

Hi there could you clarify something for me pls? :)

So it'll be $28.72/month for 9mo
so it'll be $34.41/month for the rest

Are these fee taxes in? (oh btw, I am from Toronto, are you from Ontario, 'cause I know BC has lower taxes, everyone does apparently.... :( ) and they do already include CD & VM, sys access, 911 and unlimited network, right ?

I'm from Qc and oops...
Totally screwed up the numbers....
This is for the next 9 months
$25+$10+$6.95+$8+.25= $50.2
-$10-$5-$8= -$23
$27.2 + tax = $30.99

After that I lose the $8 & $5 credits so it totals $45.81

my bad.

[DealHawk]

I am not lazy...I swear...:D

THANK YOU VERY MUCH!!!

I just called this number and I got one of those deals. The rep was super nice and got me a good deal

My total after all the taxes is $34
2 year contract:
-150 daytime
- unlimited incoming
- eve & wknd free
- caller id+voice
- $50 credit for not needing a phone
- Free text messaging
-3 months free local calling

Just got off the phone...got the exact same deal so I'm happy!!

[wing0]

I just like to ask for some opinion whether the following plan would be possible to get from retention?

2 yr contract
Chocolate/550A(want a thin phone i guess)
150min weekday(anybody got 200 mins out of $25 plan?)
1000 evening/weekend
unlimited incoming
Caller ID
SAF waived.

$25/month

Is this possible at all?

[caixw]

I talked to CSR and got the plan as the following

2yr agreement
SE Z710i phone free
$20 Plan with
100 day time
unlimited wkd/eve
F-F Anywhere in Canada
Free Call display for 6 months.
2 months free unlimited talking.
+SAF and 911

How is that plan? or can I bargain harder?
Thanks!

[dazz]

I talked to CSR and got the plan as the following

2yr agreement
SE Z710i phone free
$20 Plan with
100 day time
unlimited wkd/eve
F-F Anywhere in Canada
Free Call display for 6 months.
2 months free unlimited talking.
+SAF and 911

How is that plan? or can I bargain harder?
Thanks!

Really, z710i for free? You should double check that. I really doubt it!

[jimmyche]

I got the following.

Next two years.


27.95

200 any time minutes
10000 fido to fido minutes
unlimited evening + weekend
call display+basic VM+Name display + 50 sms
911+ system fee.

75 credit for not needing a phone.

[sliq1]

I got the following.
Next two years.
27.95
200 any time minutes
10000 fido to fido minutes
unlimited evening + weekend
call display+basic VM+Name display + 50 sms
911+ system fee.
75 credit for not needing a phone.

27.95 is it before tax or the final payment you have to make, cuz if it is. that's an awesome deal.

I wanna see more plans before I call back to ask them to match them :twisted:

[tigger03]

Really, z710i for free? You should double check that. I really doubt it!

it's possible. As a new customer on a 2 year plan, i got the phone for free as well.

[jimmyche]

27.95+ TAX
and it's 1000 fido to fido minutes instead of 10000.
lousy keyboard.

I got the following.

Next two years.


27.95

200 any time minutes
10000 fido to fido minutes
unlimited evening + weekend
call display+basic VM+Name display + 50 sms
911+ system fee.

75 credit for not needing a phone.

[wildp69]

I just like to ask for some opinion whether the following plan would be possible to get from retention?

2 yr contract
Chocolate/550A(want a thin phone i guess)
150min weekday(anybody got 200 mins out of $25 plan?)
1000 evening/weekend
unlimited incoming
Caller ID
SAF waived.

$25/month

Is this possible at all?

Yes, very possible!

[caixw]

Really, z710i for free? You should double check that. I really doubt it!

Yes,for free based on my new 2 yr agreement.
But I don't really need it tho....;)

[Bananafish]

did u have to use any fido dollars? I used $100 fido dollars to get the phone. I feel robbed. And i didn't know you could just get a credit. I don't even need the phone, and will have to sell it when it finally arrives. I've been with fido for 4+ years, and the only phone I ever received from them prior to this was an old nokia 3390 which I paid regular non-agreement price for.

I think I should cancel my contract and go back month-to-month until I can get a better deal. Or, I could just stop reading this thread!


Yes,for free based on my new 2 yr agreement.
But I don't really need it tho....;)

[demanche]

I think I'm a cheap sob, cause I see these prices yet im still sorta unhappy with what I was given by retention

I got

2 yr contract
Any Phone at 2 yr contract price
200 min weekday
1000 evening/weekend
$20
(something else was included I need to call and confirm, I think it was f2f)
+$10 credit for 2 yrs

$20 + 6.95saf + 0.50 - 10 credit +taxes

$19.78/month for duration of contract

[DealHawk]

Yes,z710i for free based on my new 2 yr agreement.
But I don't really need it tho....;)


Is it the general consensus that the z710i is the best phone FIDO do?

[caixw]

did u have to use any fido dollars? I used $100 fido dollars to get the phone. I feel robbed. And i didn't know you could just get a credit. I don't even need the phone, and will have to sell it when it finally arrives. I've been with fido for 4+ years, and the only phone I ever received from them prior to this was an old nokia 3390 which I paid regular non-agreement price for.

I think I should cancel my contract and go back month-to-month until I can get a better deal. Or, I could just stop reading this thread!

Man,I think you should contact them for a better deal.
They didn't use any of my fido dollars as far as I know.

[caixw]

Is it the general consensus that the z710i is the best phone FIDO do?

I have no idea...really.
I pick the phone just coz everyone in this thread said Z710i is a good one.That's it...
I might sell it once I recieved it..

[Bananafish]

I just talked to them. I actually asked for the $75 credit instead of a phone since I don't really need it. It turns out that you're only entitled to a $50 credit when u sign a 2 yr contract?? At least that's what they told me. I tried to get the $75 anyways, but he said no. They already pulled the fido dollars from my account, so I don't think a re-negotiation is happening for me either. It was actually unfortunate that I had so many fido dollars. I think I would've gotten the phone free even with just half the amount (i.e. 50 fido dollars). I still have a week or so to decide whether to just take the phone as originally planned or move somewhere else. I'm done negotiating with these guys.

Man,I think you should contact them for a better deal.
They didn't use any of my fido dollars as far as I know.

[riskytrader]

So here's what I got:

Couples plan for $35 ($20 credit per month)
600 mins between us
unlimited e/w
unlimited incoming
100 US LD minutes for $5
CD/EVM =$8
100 txt =$5
2 free SE710i's.

3 year term but I don't plan on leaving so why not :)

[wing0]

sigh...this is what I got...i guess it's a ok plan...couldn't get the chocolate under the 2 yr contract.

$25
150mins weekdays
unlimited incoming/evenings/weekends
free caller id
$5 credit

$25 - $5 + SAF + 911 and Z550a.

[j27lee]

This is what I got:

150 anytime
unl inc/eve/wkends
caller id/vm
SAF, 911
z550a (might switch to the 710, but the 550a doesn't have the bulky antenna out the back)

25.45 +tax

2 yr contract

[tjuzer]

What is best switch from prepaid?

[S.Chan]

What is best switch from prepaid?

As stated in the first post, prepaid users are not eligible for Retention Offers. You must be on a monthly plan for at least 3 months.

[tjuzer]

Oh i see what is best plan then after 3 month with unlimit incoming?

[paperwala]

i just called rogers to see if they would do anything for me since my fido contract has expired, and they basically told me it's not worth it for me to come to rogers since i'm getting a better deal at fido. they refused to match or even remotely want to swing me their way.

[IndoShindo]

called 611:

me: Hi my contract was up and I was wondering what you guys have to offer in terms of new deals for returning customers as I'm looking around at my various options:
agent: well the plan you currently got is miles above what we offer so we can't beat it
me: well at bell I know they offer my current incoming calls plan ($25) but they include 400 anytime minutes and free caller id/voicemail that alone is better than what I'm got right now
agent: well we can't beat the deal you currently have
me: ..... well I guess i'm going to check with the other companies and see what they have to offer and see whether or not I want to continue my business with your company
agent: ok, have I answered all your questions for you
me: .... i guess
agent: bye, have a nice day thank you for calling fido

CURRENT PLAN:
$25
Unlimited Incoming Call
1000 Evenings/Weekends
100 Anytime minutes
I pay for the voice mail / caller id package (which he said they don't offer anymore .. i think mine is at the cheaper old rate as opposed to new rate)
I pay SAF + 911 Fee
NO TXT MSGS

= $25+SAF+911+VM/CallerID Bundle = ~$40

maybe the agent I got just blows .... but that really sucked

[S.Chan]

Oh i see what is best plan then after 3 month with unlimit incoming?

There is no best plan. It depends on the rep you get and your account status. But I know someone who was able to get this on a 3 year contract:

$25 Unlimited Incoming Plan
Free FidoPro (i.e. $8 Credit for 3 years)
Free Fido to Fido (for 3 years)
Free SAF (for 3 years)
Use Fido Dollars for phone

called 611

That's your problem right there. See the first post for where you should be calling.

[paperwala]

i just called fido and asked for a sales rep to cancel my account and he said that he could help me before sending me to the customer rep to cancel my account. he basically told me that i have the best plan right now and they won't give me anything better. i asked if they would waive the SAF and he said no, they don't do that.

this is what i have:
$35
250 day time
unlimited evenings (after 7pm)/weekends
unlimited incoming
100 long distance in canada
call display free

[champ91]

i just called rogers to see if they would do anything for me since my fido contract has expired, and they basically told me it's not worth it for me to come to rogers since i'm getting a better deal at fido. they refused to match or even remotely want to swing me their way.

yah they wouldn 't really care since your money is going to them either way.

[paperwala]

yah they wouldn 't really care since your money is going to them either way.

Yes - thats exactly what I told the rep. He said to me, well, we are two different companies just that Rogers owns Fido. And I said, yes, two different companies with one big pocket.

[leof]

you guys have to understand that half of you are speaking to a csr and the other half (who manage to get deals have actually made it to a retentions rep), so bashing a csr for telling you that you have the best deal any consumer can get is pointless.
also, to the gentelmen who wrote post about bell offering a new customer a better deal, i'm pretty sure the plan you quoted was some sort of corporate plan, and not a consumer plan.

[IndoShindo]

you guys have to understand that half of you are speaking to a csr and the other half (who manage to get deals have actually made it to a retentions rep), so bashing a csr for telling you that you have the best deal any consumer can get is pointless.
also, to the gentelmen who wrote post about bell offering a new customer a better deal, i'm pretty sure the plan you quoted was some sort of corporate plan, and not a consumer plan.

Yeah I'll call that other number .. just realized my mistake ... the Bell Deal isn't a corporate plan actually it was advertised on a banner I saw while taking the bus to UBC

[Narci]

I called and got this:

200 min anytime
Unlimited Nights and WE starting at 7
1000 Fido to Fido min
Caller ID
Voice Mail

$26.45 plus tax

Total $30.42 a month.

I rather have unlimited fido to fido.

[WILDSTYL]

Been with FIDO for years... Just finished a 2 year term in Feb.

Called customer relations... and got the below.

$35
250 Weekdays minutes
Unlimited incoming
Unlimited Evenings and weekends after 7PM
100 min Long distance in Canada
Call display free
Fido to Fido Anywhere in Canada for agreement term

&

LG TG800 $0 with 2 year agreement ( I had $57 Fido Dollars the rest was FIDO goodwill credit )

[wing0]

Been with FIDO for years... Just finished a 2 year term in Feb.

Called customer relations... and got the below.

$35
250 Weekdays minutes
Unlimited incoming
Unlimited Evenings and weekends after 7PM
100 min Long distance in Canada
Call display free
Fido to Fido Anywhere in Canada for agreement term

&

LG TG800 $0 with 2 year agreement ( I had $57 Fido Dollars the rest was FIDO goodwill credit )

plus SAF? or included already?

[IndoShindo]

Been with fido for 2 years

Got:

$25
150 anytime minutes
Unlimited Incoming Calls
Unlimited Evenings / Weekends
Voicemail / Caller ID (Free)
50 txt msgs a month (Free)

and the SE 710i phone (cost me $45 of fido dollars and the rest is on them)

2 year agreement

[FusionSenses]

Called the retention # twice today, 1 was nice, the other one was rude.

anyways, I was offered:

$15
50 + 50 minutes
SAF + 911 included
and nothing else

which kinda sucks

I add caller ID for $6
so it's $21 + tax < $24

The reason i took it is because the second time i called, the rep sucks, and this plan is not on contract, so i can change later.

[rachella]

So I'm with Fido right now, in the middle of a two year contract (Done in November). I think I'm paying too much now, but what's in my best interest to do?

Right now I have:
100 Day time/1000 E+W +1000F2F -$20
Voice Messaging - $6
Happy Hour - $7
+SAF+911+Taxes

Total about $40 for just that.

The first year of my contract was free happy hour and free text/unlimited calling for first 3 months. I hadn't gotten around to cancelling my happy hour.

Should I call the rentention plan number or wait til my contract ends? I'm not very good at bargaining and I'm getting really high bill amounts lately because I don't have enough daytime minutes, I call long distances and text messages are killer.

I have 25 Fido Dollars.

Any suggestions?

EDIT: I can't get rid of my happy hour and voice message ($7+$6) and change to a value pack ($11: voice message, 50 text, name display and call display) because apparently the happy hour is part of my package.

[FusionSenses]

So I'm with Fido right now, in the middle of a two year contract (Done in November). I think I'm paying too much now, but what's in my best interest to do?

Right now I have:
100 Day time/1000 E+W +1000F2F -$20
Voice Messaging - $6
Happy Hour - $7
+SAF+911+Taxes

Total about $40 for just that.

The first year of my contract was free happy hour and free text/unlimited calling for first 3 months. I hadn't gotten around to cancelling my happy hour.

Should I call the rentention plan number or wait til my contract ends? I'm not very good at bargaining and I'm getting really high bill amounts lately because I don't have enough daytime minutes, I call long distances and text messages are killer.

I have 25 Fido Dollars.

Any suggestions?


I don't think you can get much with contract in your current plan. Because you have to pay penalty to cancel, and the retention group knows that, so they don't need to offer much to keep you for the rest of the contract.

They would just offer you what's available on the website.
And your current plan is not bad at all, just not super good deal.

[WILDSTYL]

plus SAF? or included already?

+ SAF

[Narci]

I don't think you can get much with contract in your current plan. Because you have to pay penalty to cancel, and the retention group knows that, so they don't need to offer much to keep you for the rest of the contract.

They would just offer you what's available on the website.
And your current plan is not bad at all, just not super good deal.

GF signed a new contract couple weeks ago on a regular plan. She called retentions today and ended up getting a retentions plan.

[dj_b_00]

GF signed a new contract couple weeks ago on a regular plan. She called retentions today and ended up getting a retentions plan.

Can you give the details as to the plan she signed and the retentions plan she ended up getting. Thanks.

[Narci]

Can you give the details as to the plan she signed and the retentions plan she ended up getting. Thanks.

Her original plan was unlimited incoming with a few options. ended up getting the same plan as me.

The retention people I dealt with were amazing. All were friendly and patient and very helpful.

The rep my GF dealt with, she said he was very nice as well.

One thing I don't like is that if you call F2F during unlimited time...it counts as F2F time.

When I called..I did have intentions to cancel....Bell has a corporate offer that is probably better then this retention plan I got.

[dj_b_00]

I called up Fido today trying to see what they could do for me. I signed the $25 student contract about a week ago and thought I could use my initial 15 day cancellation period as leverage. They offered me free CD for the entire term and wouldn't budge an inch after that.

So my plan is:

150 anytime
unlimited incoming + even/weekends
Call Display
=$25

+$3(50 txt msg), + SAF, 911, and tax

[KOTHTHUWA]

HI GUYS

i just receievd my first bill, and as i was expecting they screwed it again.(by the way i called them and it's all good )i was able to get a better deal than i previously posted.

i will type it again

2 year contarct
$35 student plan
250 day time mins
unlmtd e/w wekend 7pm-8am
unlmtd incoming
caller id free
100 LD minutes included
$10 credit for 2 years
happy hour free for 8 months(credit of ($7+tax)*8=$63)
2 months unlmtd local calling
-$63.28 one time credit(don't ask me it's a special gift:lol: )
+SAF+911 fee seperate
total after tax $37

LG choclate free with $81 fido dollers used
let me break down the phone price for you
$400 hardaware upgrade fee(for lg choclate)
-$250 credit(fido agreement credit for 2 years)
-$80 fido dollers
-70 CREDIT(good will credit)

SO i got total $383 credit upfront and $303 credit over the 2 years period
for that i only pay $37 month.

[hdom]

~$30 a mo.

Unlimited E & EW (6pm~8)
30 cents per minute weekdays
Caller ID
Voice Mail

No contract, no SAF & no 911, just tax.

Haha, but this is the pre-paid, $1 a day plan. ;)

[atrinh]

What is a $400 Hardware Upgrade Fee??


HI GUYS

i just receievd my first bill, and as i was expecting they screwed it again.(by the way i called them and it's all good )i was able to get a better deal than i previously posted.

i will type it again

2 year contarct
$35 student plan
250 day time mins
unlmtd e/w wekend 7pm-8am
unlmtd incoming
caller id free
100 LD minutes included
$10 credit for 2 years
happy hour free for 8 months(credit of ($7+tax)*8=$63)
2 months unlmtd local calling
-$63.28 one time credit(don't ask me it's a special gift:lol: )
+SAF+911 fee seperate
total after tax $37

LG choclate free with $81 fido dollers used
let me break down the phone price for you
$400 hardaware upgrade fee(for lg choclate)
-$250 credit(fido agreement credit for 2 years)
-$80 fido dollers
-70 CREDIT(good will credit)

SO i got total $383 credit upfront and $303 credit over the 2 years period
for that i only pay $37 month.

[dj_b_00]

What is a $400 Hardware Upgrade Fee??

That is the total cost of the phone he was buying, in this case the LG Chocolate if you paid the full or non-contract price.

[tigger03]

I called up Fido today trying to see what they could do for me. I signed the $25 student contract about a week ago and thought I could use my initial 15 day cancellation period as leverage. They offered me free CD for the entire term and wouldn't budge an inch after that.

So my plan is:

150 anytime
unlimited incoming + even/weekends
Call Display
=$25

+$3(50 txt msg), + SAF, 911, and tax


I did the same thing as you, except that they gave me a $10 credit for the term of the contract (i.e. 2 years), but I didn't get the call display. If I added the CID+VM, it would cost me an extra $9 (i.e. making the plan $24/mth).

They also gave me a full credit for the hardware ($142.50 for the z710i), as well as some other credits that I don't fully understand that total up to be another $100 (around there). So I'm pretty much getting a credit of $482.50 for the duration of my 2 year contract on a $25 plan. Works out to be around $16.90 per month (taxes in) for a new phone+plan.:lol: for the full 2 years!

Here's the math (correct me if I'm wrong):
$25 plan + $6.95 (SAF) + 0.50 (911) = $32.45+taxes (14%) = $36.99 PER MONTH!!!

Credits:
$142.50 (phone) + $240 (credit for 2 years) + $100 (credits that mysteriously appeared on my bill) = $482.50 for 24 months

Total in plan for 24 months (taxes and fees in): $887.76
Total in credits for 24 months: $482.50
Difference for 24 months: $405.26
Total for EACH month (taxes and fees in): $16.89 :twisted: :D

... the most amazing part: I'm a brand-spanking-new customer :)

[beripari]

Has anyone checked out Solo Mobile? I hear they use the Bell Mobility network but also have per-second billing. Just wondering how it compares to Fido & whether any of their plans/offering would be useful as leverage on contract renegotiations.

[freebie]

Called Retentions earlier this week on behalf of my brother. He's been with Fido for over 3 years with no contract.

Existing monthly plan:
$20/month
200 anytime minutes
+ $6 Call Display + $7.45 (SAF & 911) + 14% tax
=$38.13 total


New plan on 3 year agreement:
Free LG Chocolate ($15 Fido dollars used)
$19/month
150 minutes
Unlimited incoming calls
Free evenings/weekends @ 7pm
Call display
Voicemail
3 months unlimited local calling
+ $7.45 (SAF & 911) + 14% tax
=$30.15 total

The LG Chocolate was delivered today via UPS... only 3 days after calling Retentions. :)

[Tsuioku]

~$30 a mo.

Unlimited E & EW (6pm~8)
30 cents per minute weekdays
Caller ID
Voice Mail

No contract, no SAF & no 911, just tax.

Haha, but this is the pre-paid, $1 a day plan. ;)


Sign up for Autosaver and you get an additional 20% off... ;)
I actually used this to negotiate when I called in...

Ended up w/
100 Daytime
Unlimited Evenings/Weekends
Unlimited Incoming
-$5 per month for one year
$89.40 Bill Credit (Equivalent of SAF + 911 for one year)
NO CONTRACT
Total: $30 - 5 - SAF - 911 = $25 + tax per month for one year...

[userunidentified]

Can anyone tell me if there are any Bell retention threads? I keep digging around. Can't find anything.

[S.Chan]

Can anyone tell me if there are any Bell retention threads? I keep digging around. Can't find anything.

See: http://www.redflagdeals.com/forums/showthread.php?t=404945
And here's Bell's number for their Loyalty and Retention Department: 1-866-313-1086

[sliq1]

Called Retentions earlier this week on behalf of my brother. He's been with Fido for over 3 years with no contract.

Existing monthly plan:
$20/month
200 anytime minutes
+ $6 Call Display + $7.45 (SAF & 911) + 14% tax
=$38.13 total


New plan on 3 year agreement:
Free LG Chocolate ($15 Fido dollars used)
$19/month
150 minutes
Unlimited incoming calls
Free evenings/weekends @ 7pm
Call display
Voicemail
3 months unlimited local calling
+ $7.45 (SAF & 911) + 14% tax
=$30.15 total

The LG Chocolate was delivered today via UPS... only 3 days after calling Retentions. :)

for $30/month including what's needed and a nice phone, that's a pretty sweet deal :)

[kiasu]

is there any direct number for retention number? pls post it if yes...thx

[_pOtEnZa_]

i think ill try to get exactly that today, its hot !

New plan on 3 year agreement:
Free LG Chocolate ($15 Fido dollars used)
$19/month
150 minutes
Unlimited incoming calls
Free evenings/weekends @ 7pm
Call display
Voicemail
3 months unlimited local calling
+ $7.45 (SAF & 911) + 14% tax
=$30.15 total

[henryh]

is there any direct number for retention number? pls post it if yes...thx

It's in the first post on the first page of the thread.

[kiasu]

It's in the first post on the first page of the thread.

yea..got it..thx..

what's the fido dollar thing? is it a real money or like a point?

[thegadgetfreak]

It's money you can exchange for a better phone/upgrade. Check the fido.ca web site for more info.

[userunidentified]

See: http://www.redflagdeals.com/forums/showthread.php?t=404945
And here's Bell's number for their Loyalty and Retention Department: 1-866-313-1086

Thanks.

C, is that you. :P

[henryh]

yea..got it..thx..

what's the fido dollar thing? is it a real money or like a point?

You collect Fido dollars for paying your Fido bill. You can only use it towards a new handset from Fido, so I guess it's more like points than real money.

[Matryx]

what time is customer relations open untill on the weekdays or weekends?

[patron]

got this plan on contract, need ur opinion:


$30

200 min
Free Incoming
Free Even after 7 & Weekends
Free Call Display & Voicemail
Free 50 Txt Msgs a month

+ SAF + 911 + taxes = $42

Not the cheapest, but the no-contract option is good :)

[FusionSenses]

got this plan on contract, need ur opinion:


$30

200 min
Free Incoming
Free Even after 7 & Weekends
Free Call Display & Voicemail
Free 50 Txt Msgs a month

+ SAF + 911 + taxes = $42

Not the cheapest, but the no-contract option is good :)

Not good at all, just like basic plan from the website + little bonus.

[miceSneezes]

$26/mth + SAF + tax
150min
unltd incoming + unlted eve/wknds
CID + VM + ND + 50 texts
Free Sony Ericson Z710i (38 fido dollars, plus goodwill credit)

First offer she came up with, and I took it! Much more than I was expecting! I've only been with fido 20 months (4 left on contract)
I told her it would end up being cheaper for me to cancel and get a new phone (since that was my actual issue), but she offered me this instead

[jeeva86]

wow..that's a really good deal..

Anybody on M2M and have gotten good deals?

[patron]

Not good at all, just like basic plan from the website + little bonus.

How so? Im gettign the following credits:

Additional 100 min - $10
VM & CD - 9
50 Txts - 3
-----------

$22 monthly credit on no contract, this plan is basically the $35 student plan on no contract, i think its even better cuz i get VM as well and 50 txtx instead of the 100 Long Distance

[Ren]

Got a Razr, they used $113 of my fido dollars, and kept my existing $25 plan but they threw in caller ID for one year and two months of unlimited calling.

[ovovov]

i got:

free call display, 1 year,
unlimtate incoming call
10 fd dollar/month
20+saf=== it looks like i will get a new phone after 1 year if i use all those fd$$

[espx]

here is the plan i got:

$25 Monthly Plan:
150 Weekday minutes
Unlimited incoming
Unlimited evening/weekend
$6 Call Display
-$10 Credit
+SAF + Emergency
+Tax

Total: $32.43/month

[_pOtEnZa_]

here is the plan i got:

$25 Monthly Plan:
150 Weekday minutes
Unlimited incoming
Unlimited evening/weekend
$6 Call Display
-$10 Credit
+SAF + Emergency
+Tax

Total: $32.43/month

this is funny, i finally called today and was offered about the same , mine was :

25$ PLAN ( i had this plan from the start, about 2 years now)
150 min day
unlimited after 7pm
unlimited incoming

- 10$ credit for 3 years on each month

1 year free voice mail + call display (she actually said she will put the 96$ credit right away)

+SAF+ 911

so 15$ + SAF + 911 for a year
then 15$ + 8$ + SAF + 911 for 2 years

i had 80 fido dollars so she said she will credit the 20$ for the chocolate phone , so its free ^_^

anyway, in a nutshell, thats it, i think i had a pretty good one , did you :)

[wing0]

how long did it take u guys to get ur phone under the new contract or whatever?
It's been a week or so for me and still no sign of it...

[sw1ft]

how long did it take u guys to get ur phone under the new contract or whatever?
It's been a week or so for me and still no sign of it...The changes should apply on your next billing cycle (next month).

[wing0]

The changes should apply on your next billing cycle (next month).

So I'll get the phone next month?

[KapnK12]

So I'll get the phone next month?

How long ago did you order it? You may want to call them back and ask for tracking. If they say it was not ordered, ask them to transfer you to customer relations right away. Relations will be easier to deal with than regular CS.

[wing0]

How long ago did you order it? You may want to call them back and ask for tracking. If they say it was not ordered, ask them to transfer you to customer relations right away. Relations will be easier to deal with than regular CS.

Last...Tues

[KapnK12]

Last...Tues

Give it until the end of the week. If you dont see it by then, call them.

[h2lam]

Bruno at X3114 and Ralph X6674 ESPecially STEVEN at X2426. He is the most horrible one that I have ever dealt with. He is really rude & he doesn't care about you at all. He wanted to cancel my 2 new Fido line that I have created right away without any further negotiate. If you hear these ppl, when you call in , hang up & try again or else you will just waste your precious time.....

Please avoid them at all cost

[jda]

Bruno at X3114 and Ralph X6674 ESPecially STEVEN at X2426. He is the most horrible one that I have ever dealt with. He is really rude & he doesn't care about you at all. He wanted to cancel my 2 new Fido line that I have created right away without any further negotiate. If you hear these ppl, when you call in , hang up & try again or else you will just waste your precious time.....

Please avoid them at all cost

+1 for STEVEN. He is the worst CSR I have ever encountered. AVOID AT ALL COST.

[h2lam]

+1 for STEVEN. He is the worst CSR I have ever encountered. AVOID AT ALL COST.

OK, I Have just written a letter of complaint for that guy Steven....so I think we should all do the same so that they can provide us with better service next time

Here's the link:

http://www.fido.ca/portal/contactus/contact.do

It will only take you 1 minute to do this,check out the link and Fido will get back to you right away....

I have done this for Bruno & Fido did call back right away & will coach him on giving better service...if we all complain then Fido will help us out better and things will improve. I guarantee it

[jeeva86]

I'd like to know if all of you who got the great deals that include $10 credit for a year or so that you had to sign a contract. Did anyone get a deal at all without signing one?

[espx]

I'd like to know if all of you who got the great deals that include $10 credit for a year or so that you had to sign a contract. Did anyone get a deal at all without signing one?

I was already on a contract, and my contract remained unchanged, only got my plan changed - so you may consider that as getting a deal without signing one?

anyway, in a nutshell, thats it, i think i had a pretty good one , did you :)

I am probably thinking I could've done a bit better, i.e. get text messages or long d thrown in? Overall it's not bad though. ;)

[animatic]

My deal on a 2 yr contract:

-Motorola L2 + tripak (incld my 50 fido dollars)
-unlimited local calls for 2 months
-150 daytime minutes
-unlimited incoming
-unlimited weekend/evening after 7
-free call display for duration
- no SAF for duration

for $25 per month

i could have held out but..still waaaay better than my current plan!

[arjun]

Biggest BS ever, I just called fido.
I dont have a contract at the moment and I was on the student plan
25$+callerid+SAF = $42 with a contract which expired in Jan

150 mins, unlmtd eve wks, unlim incoming


I was out of town so they put me on the 10$ retention plan. Now i'm heading back to vancouver and i asked them for a plan, this guy Matthew was such a jerk. He's like he cant offer me the plan I had before without a contract and if I took the contract thats the best he was going to do.

I think I am going to chance my luck once I get back to vancouver, hopefully some other CSR will be on the other side this time.

[kiasu]

called fido retention last night...got new plan $20 for 3yrs contract
200 minutes on weekday
1000 minutes F2F
unlimited eve/weekend afetr 7pm

free crappy phone SE Z520a

she has $35 fido dollars but they dont let her use it towards other phone..

the CR's name is Ven? Venn or something similar...

not the best deal but better than the one before she was using....

he didnt wanna give VM or Caller ID for free..damn it..

thx anyway

[demanche]

I called in to setup my retenion plan today, I tried to get a little more since I was calling in to accept the deal but they wouldn't budge, so in the end I got:

200 daytime minutes
unlimited evenings after 7pm
1000 f2f minutes
no VM/CID

$10/month + $6.95 SAF + $0.50 +tax
(was $20 but I got $10 off for two years)
Total: $19.80 for duration of 2 year contract

Also got a $50 credit for renewing my agreement, as well as 2 months unlimited calling. Walked away with $290 in credits for signing up for 2 more years.

I plan on picking up a newer nokia phone, and will install IVR software, instead of paying for Fido's voicemail.

[animatic]

What is IVR software? Any links on how to use it with Fido service? I don't have voicemail either and looking for an alternative..

[demanche]

What is IVR software? Any links on how to use it with Fido service? I don't have voicemail either and looking for an alternative..

If you have a symbian based phone (like the new nokia N80 etc) you can install your own applications. There are a few softwares you can install that will answer and redirect to a different number of record a message for you depending on who is calling.

smart call manager is an example of one of these programs

[arjun]

seems like fido is not giving any good plans any more. I'm gonna jump ship to rogers I guess. They have better phones too any way.

[ChangMai]

Leaving the country for almost a year but wanted to keep the same number. Called Fido.
I inquired about when my contract was gonna end so they transferred me to the customer relations department.

The guy said its gonna cost me $10/month to keep my number but they're going to credit me $120, so basically I get to keep my number free of charge for an entire year.

[SuSHi]

is there a way i can make use of this if i'm looking to change service providers possibly to fido?

[miceSneezes]

So I called this morning, the second time did it (the first guy i spoke to was a bit rude...when he asked if he had answered my question, i replied 'not really...' but he continued with his "thanks fo choosing fido, check fido.ca for further Q's")
Anyways, the second woman I spoke to offered me an extra 5 dollar credit
So...
$21/mth +SAF + tax = $32.43
-150 minutes
-unlimited incoming
-unlimited evenings and weekends
-caller id
-voice mail
-name display
-50 texts
-Free SE z710i

Had to renew for a 3 year contract, but I don't really mind as I'm super happy with my plan

[evilution]

ok.. i took $20 dollar plan..
got the $16 dollar value pack which includes
Caller id, (name display)
VM,
1000 text (i need this)..
unlim evening/weekend..
200 daytime..
2 month local free..
- 10 dollar credit..

total after tax is about $33/month

2 year contract.. and got a free chocolate phone.

[krs]

ok.. i took $20 dollar plan..
got the $16 dollar value pack which includes
Caller id, (name display)
VM,
1000 text (i need this)..
unlim evening/weekend..
200 daytime..
2 month local free..
- 10 dollar credit..

total after tax is about $33/month

2 year contract.. and got a free chocolate phone.

At what time does you unlimited evenings/weekends start?
I have seen anything between 5pm and 9pm - makes a huge difference in my mind.

[swirl960]

its most likely at 7pm since thats what fido has. 5pm is called happy hour

[SuSHi]

do i have any negotiating power if i've had an on and off fido account monthly (pre-rogers takeover) and prepaid (all on the same number) over the last 6-7 years?

[krs]

ok.. i took $20 dollar plan..
got the $16 dollar value pack which includes
Caller id, (name display)
VM,
1000 text (i need this)..
unlim evening/weekend..
200 daytime..
2 month local free..
- 10 dollar credit..

total after tax is about $33/month

2 year contract.. and got a free chocolate phone.

Another question - how do you get the $10 credit? I assume this is per month.

Also - the $20 plan does not include unlim evenings/weekends. Was that thrown in by 'Retentions?'

[krs]

Sorry - I'm not up to date on the latest Fido promos.

Do these prices already incluse SAF and 911 fees? It's not terribly clear from the website.

http://img201.imageshack.us/img201/9301/fidots8.png

[S.Chan]

Sorry - I'm not up to date on the latest Fido promos.

Do these prices already incluse SAF and 911 fees? It's not terribly clear from the website.

http://img201.imageshack.us/img201/9301/fidots8.png

No, they do not include SAF ($6.95) or E911 ($0.50) fees.

[krs]

No, they do not include SAF ($6.95) or E911 ($0.50) fees.

Thanks -

Fido sure does their damnest to mislead the customer.
None of the plans mention the SAF and E911 fees except the very last one in the list implying that for the other plans it's included in the basic fee.
If none of the plans had the SAF and E911 fee shown, then I would look at a footnote, but there is no reference to a footnote in any of these plans.
The window that comes up when you click on "View Conditions" also says nothing about SAF and E911 being extra - that's buried way at the end in hard to read grey.

http://img169.imageshack.us/img169/2571/fido2ul6.png

[sliq1]

man
so I did get something but somehow I think I got xxxxed in the ass

$25
150min
unlimited incoming
e/w free (dunno what time)
saf/voice/call waiting included
$10 off/month for 24 months

comes to $30.xx

I asked for a phone and she said she couldn't cuz my current contract has a year and half left

[FusionSenses]

man
so I did get something but somehow I think I got xxxxed in the ass

$25
150min
unlimited incoming
e/w free (dunno what time)
saf/voice/call waiting included
$10 off/month for 24 months

comes to $30.xx

I asked for a phone and she said she couldn't cuz my current contract has a year and half left


The plan is pretty decent given that saf and call waiting included and you are still on contract.

[dj_b_00]

man
so I did get something but somehow I think I got xxxxed in the ass

$25
150min
unlimited incoming
e/w free (dunno what time)
saf/voice/call waiting included
$10 off/month for 24 months

comes to $30.xx

I asked for a phone and she said she couldn't cuz my current contract has a year and half left

If SAF is included and you have a $25 plan - $10 off per month, how could your total come up to $30+?

Possibly you misheard the details. Correct me if I am wrong but you plan should be if it as described:

25-10+0.50(911)+TAX

[sliq1]

If SAF is included and you have a $25 plan - $10 off per month, how could your total come up to $30+?

Possibly you misheard the details. Correct me if I am wrong but you plan should be if it as described:

25-10+0.50(911)+TAX

It may be 30+tax (so it would make sense, $25+8(voice/c-display)+saf = 40 - 10) 30

I'll update it once I get my first statement :)

[sliq1]

The plan is pretty decent given that saf and call waiting included and you are still on contract.

dunno I read that people were getting free phones (like the LG chocolate) I do have $160 fido dollars but she apparently 'weren't' allowed to give it to me cuz i was still on my previous contract and I had another 1.5 year left to go.

Dunno I've been with FIDO since 98 or 99.. that's a hella long time and I never caused trouble or disputed charges or even asked for freebies... I did expect more for being a long time customer but apparently that means jack to them.

[dj_b_00]

It may be 30+tax (so it would make sense, $25+8(voice/c-display)+saf = 40 - 10) 30

I'll update it once I get my first statement :)

Okay just because in your original post you stated.

saf/voice/call waiting included

[kiasu]

damn...the plan i just renewed with 3 yrs contract...pretty sux compare to all yours...is there any 30 days satisfaction gurantee to cancel or at least 'threaten' them....to get better deal...

my plan is $20 without call id , vm, incoming minutes f2f....damn it...and they gave me crappy phone....and they dont allow me to use the fido dollar..what's going on....

[dj_b_00]

My advice is to never take the first plan they offer you. The first plan is just a teaser, stick with it and really act like you want to cancel and not just upgrade your plan. If you've been with Fido for a year+ you should really have no trouble getting one of these retentions plans that at the least includes CID and voicemail.

[d0fuz]

Hey guys, i fed up with no call display. And finally got my ass to this thread and want to ask you people on some advice. I need call display and have been a customer for at least 2 - 3 years. I'm on the plan of incoming call is free. Any advice on what am I expecting to get or give up? Price range etc.

[dj_b_00]

Hey guys, i fed up with no call display. And finally got my ass to this thread and want to ask you people on some advice. I need call display and have been a customer for at least 2 - 3 years. I'm on the plan of incoming call is free. Any advice on what am I expecting to get or give up? Price range etc.

If you call into retentions the most basic items you will receive are Caller Id and Voicemail. Those two are almost a given. All you have to say is I want to cancel my plan because Telus, Bell, etc are offering me ... with caller ID and voicemail included. They will offer you those two immediately and with no extra charges or giving up anything on your plan. If you are looking for more minutes, txt messages, etc those are usually more difficult and require you have been on a plan for sometime or your plan has recently expired and you therefore have no cancellation fee.

[rogeryen]

If you call into retentions the most basic items you will receive are Caller Id and Voicemail. Those two are almost a given. All you have to say is I want to cancel my plan because Telus, Bell, etc are offering me ... with caller ID and voicemail included. They will offer you those two immediately and with no extra charges or giving up anything on your plan. If you are looking for more minutes, txt messages, etc those are usually more difficult and require you have been on a plan for sometime or your plan has recently expired and you therefore have no cancellation fee.

can you say Rogers?

[d0fuz]

If you call into retentions the most basic items you will receive are Caller Id and Voicemail. Those two are almost a given. All you have to say is I want to cancel my plan because Telus, Bell, etc are offering me ... with caller ID and voicemail included. They will offer you those two immediately and with no extra charges or giving up anything on your plan. If you are looking for more minutes, txt messages, etc those are usually more difficult and require you have been on a plan for sometime or your plan has recently expired and you therefore have no cancellation fee.

Thanks man. Can I just mention all my buddies are on fido or rogers are getting blah blah blah instead of bell etc?

[patron]

Seems ur a student like myself.

Reference the plan below. Tell em that you got a telemarketing call from Telus and htey offered following plan on a 1 year contract, just that they gave u 5PM option for not takign 3 months unlimited, and with a $5 monthly credit. Fido doesnt have 1 year contracts so they'll bend over nicely for you. Tell em you're seriously considering cancelling.

My plan right now is on no contact:

$30
200 Min, Even & Week after 7, Free Incoming, VM & CD & 50 txts free

works out great!

http://www.telusmobility.com/on/plans/pcs/students_only.shtml

[hellblazer]

I got offered the following:
250 anyime
Unlimited incoming
Unlimited nights and weekends
100 long d
free caller id
Free any phone from the list for 2yr contract
For $20 first yr
2nd yr $25

How is that? and should i ask for more haha? I havent accepted the offer yet..its still pending.

[krs]

I got offered the following:
250 anyime
Unlimited incoming
Unlimited nights and weekends
100 long d
free caller id
Free any phone from the list for 2yr contract
For $20 first yr
2nd yr $25

How is that? and should i ask for more haha? I havent accepted the offer yet..its still pending.

When do nights and weekends start?
And does that include SAF and 911?
What about voicemail - don't you want that?

[hellblazer]

When do nights and weekends start?
And does that include SAF and 911?
What about voicemail - don't you want that?

No SAF and 911 is on top. Don't really care about VM though. Haven't had it for the past year and was ok but i guess they can at least add that for free. You think they'll take off the SAF if I insist more or will they let me go instead?

[UserX75]

Previous plan for 43.45 + tax:

25.00 - 100 daytime & 1000 e/w & Unlimited Local Fido 2 Fido calling
11.00 - Valuepack w Calling Name & Number, Voicemail + 50 Text Messages
6.95 - SAF
0.50 - 911

NOTE: I have been a month to month customer for just over 3 months now....
--------------------------------------------------------------------------
This is what I negotiated for a 3 year Agreement = 33.45 + tax

25.00 - 200 daytime & 1000 e/w & Unlimited Local F2F calling
11.00 - Valuepack w Calling Name & Number, Voicemail + 50 Text Messages
6.95 - SAF
0.50 - 911
(10.00) Monthly Credit for 3 years

+ I used my Fido dollars to get the W300i for free

May not be the best ever deal, but it works for me! :cool:

[a8239]

so ... i wouldn't have any bargaining power if i use the prepaid? cos i am not a heavy user. i am planning to switch to roger prepaid .. since is only $0.01/min during weekends and evening ... please help ...

[h2lam]

Hey guys, lets try to use this great telus plan that actually exist to bargain:

Telus EPP Talk 17.30 plan is a good deal - surprised nobody posted it yet (at least search didn't bring it up)

Price: $17.30 per month

includes:
200 daytime minutes
Unlimited night and weekend starting at 6:00pm (not 7:00pm like Fido)
Voicemail 3, Call Waiting, Conference
Perks: Unlimited local calling on your birthday

Add SAF at $6.95 plus E911 at $0.75 plus taxes

Available in Ontario, Quebec and Atlantic Provinces; minimum 2-year contract; a selection of free phones with a 3-year contract (or $49.99 with a 2-year contract).
Available until May 21st, 2007. Must be a member of AirMiles or Aeroplan or ...???

One-time account setup charge: $35.00
Long distance - Canada to Canada or US: 30 cents/min
US to US or Canada: 50 cents/min plus 95 cents/min roaming charge

[soulize]

This is what I got today from Fido after attempting to switch to the Telus plan. Got it switched on all 3 of my lines without renewing contracts.

$20 RETENTION PLAN
200 MIN WEEKDAYS
U/L EVENINGS AND WEEKENDS 7PM-8AM
1000 MIN FIDO TO FIDO
50 Text

$8 CALLER ID + VM

-$10 CREDIT RETENTION DISCOUNT

= $18
+ SAF + 911

= $25.45 / month

If I want happy hour add option anytime for 5pm calling.

What do you guys think?

[pink_panda]

Hey guys, lets try to use this great telus plan that actually exist to bargain:

Telus EPP Talk 17.30 plan is a good deal - surprised nobody posted it yet (at least search didn't bring it up)

Price: $17.30 per month

includes:
200 daytime minutes
Unlimited night and weekend starting at 6:00pm (not 7:00pm like Fido)
Voicemail 3, Call Waiting, Conference
Perks: Unlimited local calling on your birthday

Add SAF at $6.95 plus E911 at $0.75 plus taxes

Available in Ontario, Quebec and Atlantic Provinces; minimum 2-year contract; a selection of free phones with a 3-year contract (or $49.99 with a 2-year contract).
Available until May 21st, 2007. Must be a member of AirMiles or Aeroplan or ...???

One-time account setup charge: $35.00
Long distance - Canada to Canada or US: 30 cents/min
US to US or Canada: 50 cents/min plus 95 cents/min roaming charge



Even though the Telus plan is pretty good. But they don't use SIMS cards. I personally like to switch phones every couple of months or so. With Telus, I'm stuck with only Telus phones and I dont' really like their phones that much.

[dazz]

going with Telus pretty much guarantees Pre-WWII phones for years. Non sim card phones really do suck large. All my friends want to switch from Bell or Telus mostly because of the sh*ty phones

[Narci]

Even though the Telus plan is pretty good. But they don't use SIMS cards. I personally like to switch phones every couple of months or so. With Telus, I'm stuck with only Telus phones and I dont' really like their phones that much.

I believe h2lam said to use that Telus plan as a bargaining chip to get a good retentions plan. I don't think he meant the telus plan to be better then the fido retention plans.

[adams7]

My 2 year contract plan is expiring, should I call them and try to get a better deal, or will they call me? :twisted:

I have a low-end plan and never exceed my limit so they're not making a lot of profit from me, but I do pay up real nice. Would be cool if they threw in call display, voicemail, free calls at 5pm instead of 7, (anything else?). That stuff would be more useful to me than a new phone, although shiny new gadgets are good. :D

My phone is a basic type but it's all I need and it would last me another year or 2. I would like an Apple iPhone eventually (more as a toy than anything else), but I read somewhere it might be only on Rogers in 6-12 months or so.

[coolmody]

Here's what I got today:

$20
Unlimited evenings and weekends starting at 5pm (free happy hour)
100 Daytime minutes
Unlimited Fido to Fido and Fido to Rogers local(both voice and text)
Free Caller ID/Name Display
Free Voicemail

[buginthebassbin]

This thread has been very helpful! I just wanted to share what i was able to get last week...

I signed a 2 year contract which is no big deal since I've been with them for many many years... and haven't thought about switching.

$25 package
- 150 daytime mins
- unlimited incoming calls
- unlimited e/w
- free callerid
- free Razr (which I wanted) without having to use my fido$$
- 2 months unlimited incoming & outgoing calls
- $10 credit/month for duration of the contract 24 months to cover SAF+911

Total $26.XX (including taxes)

I think I got a good deal? What do you think? This is my first time negotiating a plan so I hope I got a good deal...

[QBert]

Out of curiosity, when you call the cancel line, what do you say other than "I want to cancel?" You can't ask them right off the bat about retention deals, right?

And if they just go to confirm your cancellation, do you just hang up on them or something? I thought they track the number of times you call.

[FusionSenses]

Out of curiosity, when you call the cancel line, what do you say other than "I want to cancel?" You can't ask them right off the bat about retention deals, right?

And if they just go to confirm your cancellation, do you just hang up on them or something? I thought they track the number of times you call.


Here is what happened when i call and got a rude guy.
He probably guessed i call in for a deal. Right off the bat, he asked "You are looking to cancel fido because you find a better deal with another company, right?"

I said, "yes."

He said "Ok, I am going to cancel your line now, please wait." <- probably pretending doing the cancellation process.

After 2 minutes, he said "Just out of curiosity, what deal did they give you?"

I wasn't going to cancel fido right away, but I will be if I don't get any deals. So his pretending got me for a bit, because I don't to have no cell phone. Then I knew he has to ask me so many more questions in order to cancel like are you going to keep you phone #, are you cancelling all 3 lines, when do you to cancel. So I wasn't too worried about his pretending.

At the end, he is only offering me website deal + $4 off.

[trek_junkie]

okay I actually called to complain about my bill because they have been making the same mistake for 6 months on it, so they transfered me to retentions and I got:

200 daytime minutes
unlimited evenings and weekends starting at 7pm
free call display
1000 fido to fido minutes
$10 credit off my bill for the duration of my contract
+SAF and 911

So its $20, plus taxes (SAF) comes to about $31 per month. I have about 6 months left on my contract and this is not a renewal, its just for the remainder of my contract.

[QBert]

Here is what happened when i call and got a rude guy.
He probably guessed i call in for a deal. Right off the bat, he asked "You are looking to cancel fido because you find a better deal with another company, right?"

I said, "yes."

He said "Ok, I am going to cancel your line now, please wait." <- probably pretending doing the cancellation process.

After 2 minutes, he said "Just out of curiosity, what deal did they give you?"

I wasn't going to cancel fido right away, but I will be if I don't get any deals. So his pretending got me for a bit, because I don't to have no cell phone. Then I knew he has to ask me so many more questions in order to cancel like are you going to keep you phone #, are you cancelling all 3 lines, when do you to cancel. So I wasn't too worried about his pretending.

At the end, he is only offering me website deal + $4 off.

So did you end up cancelling? If they don't give you a good deal, it seems hard to back out.

And the retention line is only opened from Monday to Friday? What if people need to cancel on the weekend? :confused:

[DarkAbyss]

Just renegotiated a deal, here's what i got.
- unlimited incoming 150/1000/unlimited / $25
- name display, caller-id, voice mail, 50 free text / $11 - $10 = $1
- saf + 911 = $7.50
- 2 year deal
- got chocolate phone 150 - 100 (fido dollars) = $50 + tax = about $68

= 33.50 + tax

Did i get a good deal?

[loho33]

Can I re-negotiate my plan eventhough im still under contract for another year? How much bargaining power do I have? Thanks.

[rogeryen]

Just renegotiated a deal, here's what i got.
- unlimited incoming 150/1000/unlimited / $25
- name display, caller-id, voice mail, 50 free text / $11 - $10 = $1
- saf + 911 = $7.50
- 2 year deal
- got chocolate phone 150 - 100 (fido dollars) = $50 + tax = about $68

= 33.50 + tax

Did i get a good deal?

Wow which country are you from? 50 + tax = 68??? Which province charges 36% of tax?

[DarkAbyss]

oh crap your right, wierd

maybe i misheard and it was $58 haha

[dj_b_00]

Wow which country are you from? 50 + tax = 68??? Which province charges 36% of tax?

You have to pay tax on the total phone price before fido dollars.

[beripari]

You have to pay tax on the total phone price before fido dollars.
Is that something new? When I got a new phone with fido dollars during the lat contract go-around (2 yrs ago), I wasn't charged "tax before fido dollars"
"Free" was "free".

[DarkEternity]

Can someone tell me if fido's pay as you go is charged by the second?

[wing0]

Can someone tell me if fido's pay as you go is charged by the second?

no, by min

[sunnyb]

Hey,

Just wondering for those of you that had phones sent to them. How long did it take for you to get it?

Thanks

[CRXguy]

Hey,

Just wondering for those of you that had phones sent to them. How long did it take for you to get it?

Thanks

It took 3 business days for the phone to get to Calgary, but UPS was giving me the runaround as usual, so it took an extra 3 days to get it. Pretty quick. How long have you been waiting, or are you just asking?

[st7860]

Hey,

Just wondering for those of you that had phones sent to them. How long did it take for you to get it?

Thanks

usually they are sent out courier by AMG logistics

[freebie]

Hey,

Just wondering for those of you that had phones sent to them. How long did it take for you to get it?

Thanks
I got mine 3 days later. The cell phone was delivered via UPS for me (in Toronto).

[pcboy]

Hey,

Just wondering for those of you that had phones sent to them. How long did it take for you to get it?

Thanks

Only 1 day for me.

[buginthebassbin]

Only 1 day for me.

me too... i was surpised that it took less than 24 hrs. I spoke to the CSR around 5pm and the phone was at my house, via UPS by early afternoon the next day.

[sunnyb]

Sounds Good...Thanks for the replies everyone. Was supposed to have mine last week but of course Fido screwed it up and when i called on Monday I was told it wasn't sent out. They have sent it out again, so hopefully i'll get it soon.

[pumpkinz85]

just called today and got the following plan

3 yr contract
$20 plan
200 daytime minutes
unlimited evenings & weekends after 7pm
1000 fido to fido

$6 caller id

-10 for first 2 years

free LG chocolate phone

so, 20 + 6 - 10 + 6.95 + 0.50 = $26.50 for the first 2 years
then, $37.80 in 3rd year

i tried to go for a 2 year contract, but he said he would only give me
-10 discount for the 1st year and offer me chocolate for $80...

overall, i'm satisfied with this plan,, but would i be able to negotiate again
during the 3rd year of this contract??

[steen]

I got:

$25 Retention Plan
150 Minutes / Unlimited Incoming / Unlimited Evenings After 7 and Weekends

$11 Fido Pro (Grandfathered)
Caller ID / Enhanced Voicemail / Unlimited Txt and Email Msging / Fax Msging

$6.95 SAF
$0.50 911
$0 Nokia 6300
-$10 Credit for length of contract (2 years)

$33.45/month before tax

They took away my grandfathered call forwarding though. I never used it anyway and its not needed with unlimited incoming.

[migo]

That's cool that you got to keep your grandfathered FidoPro.

[wonderwall]

$20+911+saf
no contract
200 daytime
1000 f2f
unlimited e/w
free caller id for 12 months

[jamgyu]

I have a question... for all the people who have received retention plans were you still on contract when you called to cancel or were you on a month-to-month?

if you were on contract how many months did you have left?

[ai_c]

called today and i got this for 3 year contract:

$20 plan
200 daytime minutes
unlimited evenings and weekends
1000 fido to fido

-free lg chocolate phone
-free 24 months caller id

[FusionSenses]

$20+911+saf
no contract
200 daytime
1000 f2f
unlimited e/w
free caller id for 12 months

Man, i wish they give me that plan.

Got extension and name?

[Narci]

I have a question... for all the people who have received retention plans were you still on contract when you called to cancel or were you on a month-to-month?

if you were on contract how many months did you have left?

GF has 22 months left on a 24 month contract. She got a better retentions plan then I did and I had to sign a new 2 year contract.

She and I got:


200 daytime minutes
unlimited evenings and weekends
1000 fido to fido
Voicemail (For Term of contract)
Caller ID (For Term of contract)
Call Forwarding (she got this free for 12 months, I wasn't offered it)

$30.45 grand total a month.

[canucks]

I got the following today by signing a 3-year contract:

$20 for following:
- 200 weekday min
- Unlimited evenings and weekends
- 1000 min Fido to Fido
- $10 monthly credit for signing a 3 years contract
- Unlimited calls for the first 3 months for signing a 3 years contract
- Nokia e62 for $50 tax included (after applying my $55 fido dollar) for signing a 3 years contract

Additional: $7.45 SAF and 911 + $9 Voice Messaging and Caller Display (No call forwarding)

So, the total per month before tax: $20 - $10 + $7.45 + $9 = $26.45 / month with Nokia e62 for $50 :)

I have another number with contract (10 months remaining) and the agent gave me the same $20 plan without the $10 monthly credit and no unlimited 3 months local calls.

So, before tax: $20 + $7.45 + $9 = $36.45/month. Still cheap than what I have been paying.

[migo]

I have a question... for all the people who have received retention plans were you still on contract when you called to cancel or were you on a month-to-month?

if you were on contract how many months did you have left?

I called for my gf when she was there, just asked for the Student plan because people were getting it without an ISIC. Didn't threaten to cancel at all. She was maybe 4 months in.

[arjun]

150 day time
unlimited incoming
unlimited Fido to Rogers/Fido calling any time
caller id/ voice mail/name display
50 text msgs
Unlimited Even Wknds from 7 Pm
Nokia 6300 Phone = 50$ incl taxs on 2 yr term

26+saf+911fee etc+tax =~36/month

[rageguy]

arjun thats a great plan you got. i love the unlimited incoming and unlimited network calling. unlimited e/w....and even free caller id and voice mail combo.

how did you do that?!

[deee_wreck]

Started the process of negotiating a new plan.

so far:

100min Daytime
100min Long Dist (monthly credit)
Incoming unlimited
Eve/Wknd @7pm unlimited
Fido to Roger/Fido/Rogers home unlimited
V/M, CID (monthly credit)

$30 + SAF + 911

i personally need to add:
$7 happy hour
$5 100 txt

Didnt get a chance to negotiate for a phone yet.

Anyone able to get the Nokia E62 for cheap ?? under $100?

[yell0w_c0w]

150 day time
unlimited incoming
unlimited Fido to Rogers/Fido calling any time
caller id/ voice mail/name display
50 text msgs
Unlimited Even Wknds from 7 Pm
Nokia 6300 Phone = 50$ incl taxs on 2 yr term

26+saf+911fee etc+tax =~36/month

Thats exactly what i want, thanks for a price quote! :)

[arjun]

Rageguy: I got it by lil bit of smooth talking and being nice. Also I was lucky I hit the right person on the first try, the lady was real nice and we basically spoke through what was important for me and what was not. Believe it or not, i wasnt greedy and at no point did I argue with her. She gave me a choice to get a free phone on a 3 yr term as well.
I was on the 25$ student plan..so I did give up 50 mins from 200 to 150 to get what I wanted. It was more important for me to get Unlmt network calling, cuz most of my friends are on rogers/fido. So that leaves me 150 minutes for bell/telus, more than enuf for me. I am paying $1 for 50 txt msgs, thats what makes it 26 and not 25! Yeah and I get a sweet corporate deal from Telus, plus I added a few things and told her I did not want the hassle of switching carriers so it wud be great if she could work somin out.

yellow_cow: no problem dude...be nice..and if the person on the other side is an idiot, just hang up and call again.

[kkokko]

hey, my cell phone is under my dad's name but he is out of the country, will they hassel me or ask me any questions to prove im the owner if i try to call the 611 and get a retention plan?

thanks

[v8boi]

I got today
2 year contract
15$ a month
200 daytime minutes
nights and weekend unlimited starting at 7pm
1000 minutes fido 2 fido
Caller ID
Chocolate for 50$

[coyote]

I got today
2 year contract
15$ a month
200 daytime minutes
nights and weekend unlimited starting at 7pm
1000 minutes fido 2 fido
Caller ID
Chocolate for 50$

GOOD DEAL! I got the same deal for $20,
Do you have to use your fido$$ to claim the phone?

[v8boi]

GOOD DEAL! I got the same deal for $20,
Do you have to use your fido$$ to claim the phone?

not at all
all i did was tell them the chocolate goes for 50$ at telus
they matched it

[migo]

hey, my cell phone is under my dad's name but he is out of the country, will they hassel me or ask me any questions to prove im the owner if i try to call the 611 and get a retention plan?

thanks

As long as you've passed puberty and your voice isn't breaking, just make sure you check with your dad what the relevant information should be (and if he approves of you changing the plan under his name), and then call in.

[ItemFinder]

Lol. I knew someone that did that. He was barely 18 and he tried to imitate his 50 year old dad. The rep called in on it, but he kept insisting he was 50 years old. In the end, the rep didn't do much. All the information provided was accurate.

[jamgyu]

i got this today

3 year contract
150 daytime min
unlimited evenings/weekends
unlimited local incoming calls
Caller ID
Voice Mail
50 txt messages
$10 monthly credit for 3 years
Nokia 6300 phone (used 80 fido dollars)
no credit for system access and 911 fee :mad:

altogether including taxes = $38.44 per month

[golfer29]

2 year contract
100 daytime min
unlimited evenings/weekends
unlimited local incoming calls
Unlimited network calling
Caller ID
Voice Mail
Free basic phone if I want it - could have got nicer phone with 3 yr contract

$25+SAF+911+tax

[coolman217]

is there such thing as unlimited network text msging? so that u can text ppl using rogers for free and vice versa?

[Midevilshadow]

I think I've read that some people did this... but no statement on how they did it.

So does anyone know of a way to get a god retention plan IF you're already on a contract? I still have about 2 years left on the contract.

It's not like I can threaten to cancel.... so what can I do?

shanks

[jamgyu]

I think I've read that some people did this... but no statement on how they did it.

So does anyone know of a way to get a god retention plan IF you're already on a contract? I still have about 2 years left on the contract.

It's not like I can threaten to cancel.... so what can I do?

shanks


you can still threaten to cancel... i was on contract still when i did it... they'll tell you that you need to pay the cancellation fee etc. just say that you're willing to do that unless you can get a cheaper deal.... just say that in the long run you'd save more money if you went for a cheaper plan from another company...

just be nice to them and they'll be cooperative with you... also if you don't get any good offers the first time then just call back another day

[TazDevilz]

this is absolutely ridiculous

i was on month to month, i called in and had begun to renegotiate my plan, i made it very clear i didnt want a contact but finally agreed on the student plan, with terrific bonuses, major ones being $10 monthly credit + SAF waived for duration of 2yr contract

i agreed to the terms, the lady had it set up, we thanked each other and hung up

she calls me back 5 mins later, telling me she cant do the 'waived SAF', instead telling me i can have credit on a new phone

now u can imagine how frustrated i was at this point, we agreed to terms on the contract verbally, then calls back to change those terms.. totally unacceptable especially since i made it clear i didnt want a contract or a new phone and she offered to waive the saf if i were to sign it..

after all that was said and done, bitching/complaining etc for a bit, i will get a call back from a 'supervisor' on monday

and before you flame me, tellin me i had a hot deal anyways or whatever, thats beside the point because they agreed to it initially

[a8239]

is it hard to get a good deal if you are just switch from prepaid to monthly plan?

[Solex]

this is absolutely ridiculous

plan, with terrific bonuses, major ones being $10 monthly credit + SAF waived for duration of 2yr contract

unacceptable[/B] especially since i made it clear i didnt want a contract or a new phone and she offered to waive the saf if i were to sign it..


Which part of your SAF being waived for the duration of your 2 YR CONTRACT did you not understand? Don't ***** to her manager, renegotiate with her for a bigger discount or extra services. My guess is she tried to put it through but she realised that it would get flagged by her manager or the system... I doubt complaining to her manager will get you anywhere.

[jlo mein]

I called Fido on friday. I have been a monthly customer for 2 years, never on contract, always paid my bill by credit card, and I have only phoned them once previously. This is what they gave me on a 2 year contract:

$25/month
150 daytime
unlimited incoming/evening/weekends

$15/month credit for 2 years

I also added the $16 value pack (CID, Enhanced VM, Name Display, Who Called, 1000 txt msgs, 2500 instant msgs)

They also gave me a Nokia 6300 for $50 after using 68 Fido Dollars.

I was trying to push them for a free phone and unlimited network calling for an extra $10 but they wouldn't budge.

[CingKrab]

is it hard to get a good deal if you are just switch from prepaid to monthly plan?

IIRC, you're not eligible for retentions plans until you've been on a monthly plan for at least 3 months.

[quanvon]

thanks for the post.

just wondering what phone people would recommend getting. my sister got a chocolate for free from her deal, but i read it's battery talk life isn't that great. I don't mind paying a little to get a better phone. would be nice to have a camera phone for a change.

I've always had nokia's and like the quick menu features using the # buttons. Had a siemens' for a short bit then change it as i found it was hard to use the menus. But would consider changing brands and sacrafice easy use features for better options/qualities. Would be nice to have a radio/MP3 and speaker phone is a must.

plan to call this week to see what i can get.

thx in advance.

BTW, just noticed that they charge for call forwarding now-a-days:

Call Forwarding-$3 per month

Whether you're travelling outside the coverage area or just too busy to take your calls, Call Forwarding gives you the freedom to redirect incoming calls to another number. You also have the option of diverting calls after a certain delay. So, if you don't answer a call within 15 seconds, for example, it'll be redirected to the phone number of your choice.

Set up Call Forwarding from the call settings menu on your handset.

Cost:

• $3 per month, includes 2,500 minutes, 10¢ per additional minute.
• Or at a pay-per-use rate of 20¢ per minute, billed by the second.
• Long-distance charges apply if calls are forwarded to a number outside your Local Calling Area.

does anyone know how this works? IF we've been with fido for a while and we decide to change plans, will we now have to pay this fee (or per use fee) or are we grandfathered?

[GSC]

thanks for the post.

just wondering what phone people would recommend getting. my sister got a chocolate for free from her deal, but i read it's battery talk life isn't that great. I don't mind paying a little to get a better phone. would be nice to have a camera phone for a change.

I've always had nokia's and like the quick menu features using the # buttons. Had a siemens' for a short bit then change it as i found it was hard to use the menus. But would consider changing brands and sacrafice easy use features for better options/qualities. Would be nice to have a radio/MP3 and speaker phone is a must.

plan to call this week to see what i can get.

thx in advance.

BTW, just noticed that they charge for call forwarding now-a-days:



does anyone know how this works? IF we've been with fido for a while and we decide to change plans, will we now have to pay this fee (or per use fee) or are we grandfathered?

I recommended Sony Ericsson w880i and I have w850i.

[polk]

need some suggestion.. my 2 yr contract expired last sept so i called them today to check what they can "offer" and here was what she could offer me:

200 daytime min
unlimited eve + weekends
VM and caller id included
1000 fido to fido

$20 + Saf + taxes = $31

Contract is a "must"..

Offering Nokia 6126 for free with a 2 yr plan.

Is this good or should i call back someother time and re-negotiate?

[excel]

I called Fido on friday. I have been a monthly customer for 2 years, never on contract, always paid my bill by credit card, and I have only phoned them once previously. This is what they gave me on a 2 year contract:

$25/month
150 daytime
unlimited incoming/evening/weekends

$15/month credit for 2 years

I also added the $16 value pack (CID, Enhanced VM, Name Display, Who Called, 1000 txt msgs, 2500 instant msgs)

They also gave me a Nokia 6300 for $50 after using 68 Fido Dollars.

I was trying to push them for a free phone and unlimited network calling for an extra $10 but they wouldn't budge.



so $25 a month is after the $15 credit/month?

so in total $25 + saf for all the above features listed?

[boberca]

well i'm not on a contract, never been. today i got
100 min
unlim incoming
1000 weekends and evenings after 7pm
35 long distance
CID&VM
with SAF and 911 comes to $36 and change +taxes

Not so great, but I got a freedom to ditch 'em anytime!

[ssiwani]

Here is the plan I was able to get:

200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

I got the same deal, but on a contract. Person called me back saying she had incorrectly said that it was not on contract. I guess it's not bad a plan to keep for a year. (mine includes SAF and taxes and comes to same amount = $29.x ~ $30)

[polk]

I got the same deal, but on a contract. Person called me back saying she had incorrectly said that it was not on contract. I guess it's not bad a plan to keep for a year. (mine includes SAF and taxes and comes to same amount = $29.x ~ $30)

is it on a one year contract?

[jan27299]

Do you guys think it is worth it for me to try since i got the below plan:

100 Minutes anytime
Unlimited incoming
1000 Nights and weekends (7pm)
Voice, CID, 911 and SAF.

Comes to around $43 Tax inc.

It seems everyone is getting offered about what i have already.
Also, I was looking into the couples bundle but it cost the same almost.

[deee_wreck]

My rentention plan

($35)
200mins
Unlimited E/W @ 7pm
Unlimited Network Calling F 2 F/R/RH
Unlimited Incoming Calls
3 mths unlimited calling

+ $19 credit per month

($30) Value Pack
3mb BB connect
VM/CID/WC/ND
100txt

($25) Long Distance
300mins

($7) Happy Hour

Also Included FREE Nokia E62 (after i use $100 Fido dollars)

($35+30+25+7+6.95+0.50 - $19 + 6%GST = 90.58)

Good or bad for business user??? 3 yr contract

[ssiwani]

is it on a one year contract?

yea its' a one year contract, not too bad, i don't think i could negotiate a better deal in the year.

[Solex]

My rentention plan

($35)
200mins
Unlimited E/W @ 7pm
Unlimited Network Calling F 2 F/R/RH
Unlimited Incoming Calls
3 mths unlimited calling

+ $19 credit per month

($30) Value Pack
3mb BB connect
VM/CID/WC/ND
100txt

($25) Long Distance
300mins

($7) Happy Hour

Also Included FREE Nokia E62 (after i use $100 Fido dollars)

($35+30+25+7+6.95+0.50 - $19 + 6%GST = 90.58)

Good or bad for business user??? 3 yr contract

I think you could have gotten a better deal. The thing that stands out in particular is the 300 min LD for $25. I don't know offhand if fido has something similar to rogers but w/ rogers people often get 100 min LD for free and 1000 min LD for $5 which is available to most people that ask.

Given the size of your bill I would have thought you could have pushed for a bigger discount.

[oscar_dog]

Probably not as great as some deals but I recently got this retention plan and I'm pretty happy with it:

200 anytime minutes
VM/CID/CW
Unlimited Fido-to-Fido
Unlimited Weekends/Evenings (starting 7PM)
100 Text Messages
+ SAF
+ 911

2 year contract for $36/month - $15 credit/month

= ~$21 + tax.

[Elessar_44]

That's an excellent deal oscar, defintely as great as other's.

[patrob]

Probably not as great as some deals but I recently got this retention plan and I'm pretty happy with it:

200 anytime minutes
VM/CID/CW
Unlimited Fido-to-Fido
Unlimited Weekends/Evenings (starting 7PM)
100 Text Messages
+ SAF
+ 911

2 year contract for $36/month - $15 credit/month

= ~$21 + tax.


That does sound great...will have to call retention back & re-negotiate hubby's plan;) Who did you speak with @ Fido...name??

Can you get a plan like that if you are totally a new customer? or not likely...

[oscar_dog]

That does sound great...will have to call retention back & re-negotiate hubby's plan;) Who did you speak with @ Fido...name??

Can you get a plan like that if you are totally a new customer? or not likely...

Sorry, I didn't get the name of the rep, but I never had or planned to be confrontational and it was a pleasant experience - so I think this is a good strategy going into the process.

Also, I've been a Fido customer for more than 8 years and was not tied to a contract previously. Either way, I think I've read that others were getting similar plans despite not being previous Fido customers for as long as I have.

[patrob]

Sorry, I didn't get the name of the rep, but I never had or planned to be confrontational and it was a pleasant experience - so I think this is a good strategy going into the process.

Also, I've been a Fido customer for more than 8 years and was not tied to a contract previously. Either way, I think I've read that others were getting similar plans despite not being previous Fido customers for as long as I have.

Well...just re-negotiated hubby's plan with extra $5 discount:

-400 min anytime
-CID & CW
-voicemail
-100 Text msg.
For $25 + SAF/911 + tax = $36.99

For him having unlimited evenings/weekend is not needed vs. having the daytime minutes...he wanted the Free incoming but they would not budge. Original plan is 300 min for $30 + $10 for extra 100 min. with $15 credit for 2 years.

[jlo mein]

so $25 a month is after the $15 credit/month?

so in total $25 + saf for all the above features listed?

The monthly plan I have costs $25/month. They also gave me a $15 credit/month for 2 years. I then added the $16/month Value Pack.

In total, it costs $26/month (not including SAF, 911, tax).

Again, my plan includes (with $16 value pack):

150 daytime minutes
unlimited incoming/evenings at 7PM/weekends
call ID
Name Display
Who Called
Enhanced Voicemail
1000 text msgs
2500 instant msgs

They also gave me a Nokia 6300 on the 2 year contract ($50 after using 68 Fido Dollars).

[jlo mein]

My rentention plan

($35)
200mins
Unlimited E/W @ 7pm
Unlimited Network Calling F 2 F/R/RH
Unlimited Incoming Calls
3 mths unlimited calling

+ $19 credit per month



I tried to get this retention plan and they refused, saying they don't offer it anymore. I then tried to just get Unlimited Network Calling as an option, and they said no.

[tigerpg]

Here is my actual plan:
35$
150 min
Unlimited weekend&night
Fido to Fido(not only for local, national wide)
35$+SAF+call display+voicemail = ~51$/month

Should I call them to get a better deal?
I'm not on any contract, I've with Fido for 5 years and never late for the payment. I'd like to keep the F&F cuz all my friends are fido especially my girlfriend. Also my national wide f&f let me call my Dad in other province.
Do you think I can get a better deal if I call them to cancel?

[patrob]

Here is my actual plan:
35$
150 min
Unlimited weekend&night
Fido to Fido(not only for local, national wide)
35$+SAF+call display+voicemail = ~51$/month

Should I call them to get a better deal?
I'm not on any contract, I've with Fido for 5 years and never late for the payment. I'd like to keep the F&F cuz all my friends are fido especially my girlfriend. Also my national wide f&f let me call my Dad in other province.
Do you think I can get a better deal if I call them to cancel?

Yes...call them back...you will get at least $10 or $15 credit per month just for asking!!

[beripari]

My contract expired end of Februrary & I haven't got around to calling to renegotiate a deal -- not really sure what I want. They called ME today but I was not too thrilled with their offerings -- I'm currently on the $20/200 aytime minute plan and never use anywhere near that amount:

3 yr contract = free phone (didn't say which one); 3 months unlimited calling (don't need this) & free bluetooth
OR
2 yr contract = 150 daytime & unlimited nights & weekends; $70 credit to account
I mentioned SAF (he didn't seem to know what that was!) & VM/CID but nothing. When I mentioned some of my friends got much better deals, he said offerings may have been different at the time & that's all they could offer. I declined.

Not impressed since I've been with them for over 10 years! But, I guess it's positive that THEY called ME?!? I may try calling them next week.

I don't need alot of fancy options, like the phone I have (z600) and basically only need it for emergencies - got kids! Plus, a need is arising to get my kid some type of cell service - he's only 10 so would need to be a cheap phone in case he loses it but he's travelling alot for sports & needs a way to communicate with us. For what I'm paying monthly now after my contract expired, I'm seriously thinking about going to "pay as you go" for myself but not sure of the impact. Fido says no real impact but I don't know about that. They went through the "couples" offering. But, I still think 10yo is way to young for a cell phone -- maybe just give him mine when he travels & do without for that period of time? Any thoughts/comments on any of the above?

[yell0w_c0w]

150 day time
unlimited incoming
unlimited Fido to Rogers/Fido calling any time
caller id/ voice mail/name display
50 text msgs
Unlimited Even Wknds from 7 Pm
Nokia 6300 Phone = 50$ incl taxs on 2 yr term

26+saf+911fee etc+tax =~36/month

Yay called in today and got the same deal :) But they added on top of that F2Rogers home phone too!

I told them that I was approached by a Telus corpo plan, while quoting the above and they gave all of that to me :) Woot!

[KapnK12]

Stuff

I believe that it was a company that fido contracts to do their telemarketing for them that called you. They really have no power in giving you a good deal. They are just there to get you to sign a new contract based on their posted offerings.

The onyl way that you will get a break is to call Fido's customer service and "suggest" that you would like to cancel.

[beripari]

[QUOTE=beripari;5155488]StuffQUOTE]

I believe that it was a company that fido contracts to do their telemarketing for them that called you. They really have no power in giving you a good deal. They are just there to get you to sign a new contract based on their posted offerings.

The onyl way that you will get a break is to call Fido's customer service and "suggest" that you would like to cancel.

Thanks for clarifying that. I'm planning my strategy & trying to decide what I want/need then will try calling next week. Do you think that the "telemarketing" firms make a record of their call on the account file?

[ai_c]

My contract expired end of Februrary & I haven't got around to calling to renegotiate a deal -- not really sure what I want. They called ME today but I was not too thrilled with their offerings -- I'm currently on the $20/200 aytime minute plan and never use anywhere near that amount:

3 yr contract = free phone (didn't say which one); 3 months unlimited calling (don't need this) & free bluetooth
OR
2 yr contract = 150 daytime & unlimited nights & weekends; $70 credit to account
I mentioned SAF (he didn't seem to know what that was!) & VM/CID but nothing. When I mentioned some of my friends got much better deals, he said offerings may have been different at the time & that's all they could offer. I declined.

Not impressed since I've been with them for over 10 years! But, I guess it's positive that THEY called ME?!? I may try calling them next week.

I don't need alot of fancy options, like the phone I have (z600) and basically only need it for emergencies - got kids! Plus, a need is arising to get my kid some type of cell service - he's only 10 so would need to be a cheap phone in case he loses it but he's travelling alot for sports & needs a way to communicate with us. For what I'm paying monthly now after my contract expired, I'm seriously thinking about going to "pay as you go" for myself but not sure of the impact. Fido says no real impact but I don't know about that. They went through the "couples" offering. But, I still think 10yo is way to young for a cell phone -- maybe just give him mine when he travels & do without for that period of time? Any thoughts/comments on any of the above?

if ever you decide that you want to go as "pay as you go", how about threaten to cancel your plan and explain that it will be for your kid? then they may offer you the $10 retention plan. if you don't use it, you pay $10/month only but if you do, you pay the minutes as well ($.30/minute). this way, you don't have to worry buying the load. just a thought for you. :)

[beripari]

if ever you decide that you want to go as "pay as you go", how about threaten to cancel your plan and explain that it will be for your kid? then they may offer you the $10 retention plan. if you don't use it, you pay $10/month only but if you do, you pay the minutes as well ($.30/minute). this way, you don't have to worry buying the load. just a thought for you. :)

Thanks! That's a good idea for consideration!

[sw1ft]

Just thought I'd pass this information on. Even though you've negotiated your plan, make sure that it's correct on your billing cycle...

Back in March, I negotiated this plan (http://www.redflagdeals.com/forums/showpost.php?p=4838641&postcount=465):

150 daytime mins
Unlimited E/W
Unlimited incoming calls
Free CID/VM ($8 credit per month)
Free Fido expanded network ($5 credit per month)
$2 credit per month for 24 months
--------
$28.45 + SAF + 911 + taxes
+ used my Fido dollars ($54) to get a V3 for free.

On my April bill, I was 'charged' -$35 for my monthly bill (credit of $35) so I knew something was off. I called Fido and they had told me that since I had accepted the V3 phone, they had canceled my $2 credit per month claiming that I had "agreed to it" and given me a yearly one-time credit of $50 for signing with them. I asked the agent to fix the problem but she said: "I can't do anything about it. You agreed to it."

Obviously, I DID NOT agree to these 'new terms'; but I let it slide (she wasn't helpful.. even though I had asked to speak to someone else).

---

Fast forward to this month's (May) bill, my $8 credit for VM/CID is now gone! I called Fido again (611) and spoke to Steve from their department. I had to explain the situation again and he had told me the same thing as the previous agent: "this is what I see on my end. I could put you to Retention, but they won't 't be able to do anything.

I wasn't going to take this BS again, so I asked him to put me through anyways. Fortunately, I spoke with Diane who was able to resolve my issue.

Turns out my original CID/VM credit with Fido (2 years ago when they made changes to their Fido agreement) had expired. In turn, the "new" credits/dates were not applied to my account.


Summary of mistakes:

(From March 22/07)
- The 1st agent from Retention (http://alanwashere.com/articles/crm-retention-and-loyalty-departments-fido/) did not specify the dates on when the CID/VM credits would be applied ($10credit/month).

- The 2nd agent from Retention had modified the original agreement and canceled out the $2/month and set it to Free CID/VM ($8/month) instead.
- The additional credit of $5/month was added to the account to offset the expanded network coverage >> however, this seemed to add to the confusion
- This agent had indicated that I had "accepted" the student phone plan to get the RAZR for $54 fido dollars (instead of $100) which was NOT TRUE
(Long story short, this agent really complicated everything).

- The 3rd person I spoke to (Customer service) was not helpful at all. She had clearly made it seem like it was my fault for accepting the terms. Although I had indicated that I was very clear when negotiating the terms. In fact, I had mentioned that I had the 2nd agent read me out exactly what was listed on my account!


In the end, I was able to resolve the issue after playing the "I hate you all" game. ;) I'm just hoping that I won't have to deal with the same problem next month. :evil:


Just a friendly reminder to check your bills!

[beripari]

My two year term ended in Feb. & I have yet to renegotiate. When I originally signed up for the 2yr contract, correcting my bill became a monthly job! Every statement that arrived required a phone call to Fido & it took MONTHS to straighten out! It was extremelly aggravating. And, suggestion: if they say you agreed to something you did not, tell them you want to hear the recorded conversation of that agreement!

[arjun]

Yay called in today and got the same deal :) But they added on top of that F2Rogers home phone too!

I told them that I was approached by a Telus corpo plan, while quoting the above and they gave all of that to me :) Woot!

Yeah mine includes home phone too..i just dint think it was a something worth mentioning since I dont no a single person who has Rogers home phone. lol
Neway good u got the same deal as me..its the best thing u can get for 36$:P

[zadigre]

Hi,

My current plan is :
old 30$ F2F plan
150 daytime
Unlimited nationwide F2F
unlimited E/W
Unlimited text to Fido phones

I also have the 14$ options package

this is not so great compared to what all of you got...
I still have 10-11 months on my agreement (2 years total).

Do you think retentions could give me a great deal even if I am already on an agreement?

F2F is not important for me... I mostly call other Fido phone after 7pm...
I do not send alot of sms to Fido phones...

What I would like to have is 150-200 daytime, unlimited incoming, unlimited E/W and 16$ options package... can I get a great deal for this from retentions?

[devila]

Hi all

my current plan is:

$25 dollars
100 wk day
1000 wkend
unlimited F2F calls and txt
plus SAF,911

I've been with fido for about 4-5 yrs now

IF i were to drop the unlimited F2F, would it be possible to get them waive the SAF+911 AND get CID AND get some kind of credit WITHOUT signing a contract??

or am i just too greedy?? lol :twisted:

if that's not possible, what would be possible for me to get??

Thanks~

[h2lam]

Hi everyone,

the direct phone # to customer relations is not working anymore. I tried to call into it directly today and they didnt let me transfer me but they transferred me to customer service intead (regular 611 ppl)....WEIRD, did anyone else have this problem?

[Applelover]

Just got off the phone with Fido. I've been with them for 2 years and called back in to renew for a 3 year contract. I got to use my Fido dollars to buy a Nokia 6300, I ended up paying nothing for it after cashing out fido dollars.

Here's the plan:

$25/month : 150 daytime minutes/unlimited evenings and weekends starting at 5pm/unlimited incoming calls/extended rogers network/minutes rounded to the second
$6/month: $16 value pack with call display/enhanced voice messaging/name display/1000 txts
$6.95/month: crtc fee
$0.50/month: 911 fee

*Note: I was credited back for the 5pm happy hour, extended rogers network access and a $10 credit for the value back. So in total, I get a credit of $7 + $5 + $10 = $22 a month!

Total before taxes: $38.45
After taxes: $43.83

Does anyone think I got gipped or got a good deal?

[GSC]

Just got off the phone with Fido. I've been with them for 2 years and called back in to renew for a 3 year contract. I got to use my Fido dollars to buy a Nokia 6300, I ended up paying nothing for it after cashing out fido dollars.

Here's the plan:

$25/month : 150 daytime minutes/unlimited evenings and weekends starting at 5pm/unlimited incoming calls/extended rogers network/minutes rounded to the second
$6/month: $16 value pack with call display/enhanced voice messaging/name display/1000 txts
$6.95/month: crtc fee
$0.50/month: 911 fee

*Note: I was credited back for the 5pm happy hour, extended rogers network access and a $10 credit for the value back. So in total, I get a credit of $7 + $5 + $10 = $22 a month!

Total before taxes: $38.45
After taxes: $43.83

Does anyone think I got gipped or got a good deal?

I totally will go for the old plan with unlimited incoming calls.
minutes round to second? does Fido have all this for customers?

[Applelover]

I totally will go for the old plan with unlimited incoming calls.
minutes round to second? does Fido have all this for customers?


Yea I was surprised I got this, I just wanted my bill to be under the $45 range. Unlimited incoming calls is good for me. Minutes to the second: just meant that all talk time is rounded to the second so 1:01 isn't billed at 2 minutes for example. I don't think Fido offers this on there website, the rep said it's a "special plan", but who knows. I'm pretty happy with it though as long as I don't go over daytime minutes.

[HKGCH]

I'm really glad I stumbled upon this website. I gave Fido a call today and was able to negotiate a deal that suited me. :lol:

100 Daytime Minutes
Call Display
Voicemail
100 SMS
No System Fee
No 911 Fee
$20 + Tax

Do you think this is an ok offering from Fido?

[4flava]

I'm really glad I stumbled upon this website. I gave Fido a call today and was able to negotiate a deal that suited me. :lol:

100 Daytime Minutes
Call Display
Voicemail
100 SMS
No System Fee
No 911 Fee
$20 + Tax

Do you think this is an ok offering from Fido?

any contract?

[HKGCH]

any contract?

No contract.

[migo]

Just got off the phone with Fido. I've been with them for 2 years and called back in to renew for a 3 year contract. I got to use my Fido dollars to buy a Nokia 6300, I ended up paying nothing for it after cashing out fido dollars.

Here's the plan:

$25/month : 150 daytime minutes/unlimited evenings and weekends starting at 5pm/unlimited incoming calls/extended rogers network/minutes rounded to the second
$6/month: $16 value pack with call display/enhanced voice messaging/name display/1000 txts
$6.95/month: crtc fee
$0.50/month: 911 fee

*Note: I was credited back for the 5pm happy hour, extended rogers network access and a $10 credit for the value back. So in total, I get a credit of $7 + $5 + $10 = $22 a month!

Total before taxes: $38.45
After taxes: $43.83

Does anyone think I got gipped or got a good deal?

Definitely a good deal. By the way,the $6.95 fee is not by the CRTC. It's a "PURE CARRIER PROFIT" fee.

[osa]

My 2 yrs contract doesn't end until the beginning of November. After reading all these good retention plans, just wonder when is the best time to call them. Do I have to wait until the contract acturally expire or when it is close to expire...2 weeks before or when?? Any suggestions?

[Applelover]

My 2 yrs contract doesn't end until the beginning of November. After reading all these good retention plans, just wonder when is the best time to call them. Do I have to wait until the contract acturally expire or when it is close to expire...2 weeks before or when?? Any suggestions?

My contract was suppose to expire in Aug of 2007 but they let me off a few months early. If you're willing to sign a long term contract they'll usually cancel your existing contract.

[S.Chan]

My 2 yrs contract doesn't end until the beginning of November. After reading all these good retention plans, just wonder when is the best time to call them. Do I have to wait until the contract acturally expire or when it is close to expire...2 weeks before or when?? Any suggestions?

Contracts can be renewed up to 150 days prior to the expirary date. But note that when you renew, the contract is extended, not replaced, by that term.

In your case, if you renew now for 1 year, your contract will get extended to November 2008 and NOT June 2008. And your new terms/conditions take effect on your next billing cycle or, sometimes, immediately.

[quanvon]

same here! my billing errors continued for 4 months. I'm generally patient, but that's asking a LOT! One CSR actually told me there was nothing they could do but call in every month. Told him i had BETTER things to do than to waste 1/2 to 1 hour a month explaining my situation, etc.

Finally got fed up and sent a LONG email to customer support asking to talk to a Supervisor. Supervisor was SUPER and credited me all my monthly credits at once so i no longer had to worry about it month to month.
My two year term ended in Feb. & I have yet to renegotiate. When I originally signed up for the 2yr contract, correcting my bill became a monthly job! Every statement that arrived required a phone call to Fido & it took MONTHS to straighten out! It was extremelly aggravating. And, suggestion: if they say you agreed to something you did not, tell them you want to hear the recorded conversation of that agreement!

[jamgyu]

i got this today

3 year contract
150 daytime min
unlimited evenings/weekends
unlimited local incoming calls
Caller ID
Voice Mail
50 txt messages
$10 monthly credit for 3 years
Nokia 6300 phone (used 80 fido dollars)
no credit for system access and 911 fee :mad:

altogether including taxes = $38.44 per month

ok i had to renegotiate my retention plan (apparently you can do this) because i needed fido-to-fido and this is what i got now...

3 year contract
200 daytime min
unlimited evenings/weekends
1000 min fido-to-fido
$20

Caller ID & grandfathered enhanced Voice Mail $8
50 txt messages $3

$10 monthly credit for 3 years
go the Nokia 6300 phone from original negotiation (used 80 fido dollars) SHIPPED THE NEXT DAY :cheesygri
no credit for system access and 911 fee :mad:

TOTAL after taxes = $32.44


my plan is now $6 cheaper than before

[osa]

Contracts can be renewed up to 150 days prior to the expirary date. But note that when you renew, the contract is extended, not replaced, by that term.

In your case, if you renew now for 1 year, your contract will get extended to November 2008 and NOT June 2008. And your new terms/conditions take effect on your next billing cycle or, sometimes, immediately.

Thank you very much for the information!! It is nice to know that I might be able to save some money even
before my contract end. However, I am very bad at making any deal, can someone suggest me a phrase to start the barganing. My contract is not expire yet, what should I say it when I call them? I can't say I like to cancel because I still have a contract....so what can I say so they will talk to me and offer me a deal??
Thanks in advance.

[CayCauDua]

Just got this plan today

150 day time
unlimited Fido to Fido Anywhere in Canada
Unlimited Even Wknds from 7 Pm
Chocolate Phone = 50$ incl taxs on 2 yr term
$10 credit to my account for the duration of my contract
20+saf+911fee etc+tax = $38.13/month

What do you guys think of this plan?

[amIE]

Can anyone help me with a text messaging question that I have?? :confused:

For the past 2 yrs, I've an old Fido package - $25 unlimited incoming mins, unl. incoming text and pictures msgs. But starting tomorrow, I will be switching to a retention plan that they offered me. (so I woudln't have the "unlimited incoming text msgs" feature anymore)

Some people are saying they've NEVEr been charged for receiving text msgs from the Rogers website. I'd likke to know if that is true and if that will continue to happen for me. The last 2 yrs, I have never been charged for texts that friends have sent me from Rogers website. But I do not know if it's because I had the unlimiited incoming text. Or is it because msgs sent from Rogers website happen to be free? (And apparently, weird enough, those sent from Fido website will end up charging the receiver!)

Can people tell me whether they've received text msgs from Fido website, Rogers website, another website, and/or MSN... AND also tell me if you've been charged for them on your bill from your experience.

For those FIDO customers that said they have always been getting free incoming text msgs from Rogers website, can you pleease confirm that you are not on the unlimited incoming text package? ie That you are getting it free not because of your package, but because msgs are free from Rogers website (or that FIDO is just messing up again)

Thank you if you can kindly help!!! I get about 40 incoming text msgs per month from Rogers site so if I lose that free incoming text and start getting charged.. That's going to be a hefty bill. I have to make sure it stops befoer I get hit with the bill. Crappy Fido can't tell us in advance before we receive our bill if those msgs get charged!! :mad:

[mtbfay]

Do you think that it will be possible to negotiate something like this:
100 min day time
1000 night time
unlimited evening starting from 7
CD/VM
Fido to rogers unlimited
fido to fido unlimied

[ItemFinder]

Can anyone help me with a text messaging question that I have?? :confused:
Fido use to charge 15 cents per message sent from its own website. Fido has never charged for receiving messages from the Rogers website or from MSN. I can confirm that I've been using this service and have not been charged. Feel free to use the service without any limitation. You will not get charged extra. If you do, just make a big deal and they will credit it. Can you really control who sends you a text message? No, so why should you pay for it?

Do you think that it will be possible to negotiate something like this:
100 min day time
1000 night time
unlimited evening starting from 7
CD/VM
Fido to rogers unlimited
fido to fido unlimied
Definitely. Expect to pay around $20-25 + SAF+ tax. The plan itself is $20, but they may credit you the SAF or CID/VM. The unlimited network calling maybe an additional charge of $10, but they usually throw it in for a retentions plan.

[rsxonly]

Just got this plan today

150 day time
unlimited Fido to Fido Anywhere in Canada
Unlimited Even Wknds from 7 Pm
Chocolate Phone = 50$ incl taxs on 2 yr term
$10 credit to my account for the duration of my contract
20+saf+911fee etc+tax = $38.13/month

What do you guys think of this plan?

i have the same plan... the original fido-to-fido anywhere in canada plan but i got them to give me $10 credit for caller id/vm, and then another $8 credit or something like that for saf... im payin $33 or 30 a month i believe... forget what my last bill was

[fourdegrees]

Thanks RFD.

I got:

3 year contract
150 daytime min
unlimited evenings/weekends
unlimited local incoming calls
Caller ID
Voice Mail
Nokia 6300 phone for $25 (used 80 fido dollars)

altogether including taxes = $34.72 per month

Also, if Fido tries to change your original agreement for whatever reason(ie they weren't authorized to give you such and such), make sure you ask to speak to someone higher up. I went through this with Fido last renewal and just made them listen to the recorded conversation. All their calls are recorded.:cheesygri

[amIE]

Thanks RFD.
unlimited local incoming calls


What does it mean to have unlimited LOCAL incoming calls. Aren't all incoming calls from anywhere free for anyone regardless of your plan - whether outside of your town, or outside of your country? I see that your plan is unlimited meaning we aren't clocked for those calls that we receive, but why only local calls though?

I think what you mean is that incoming calls are only unlimited to receive when you are in your local calling area? Otherwise long d charges would apply.

[fangao420]

FYI, my girlfriend just got the following:

150 daytime minutes
unlimited Fido to Fido
unlimited evenings and weekends starting at 7pm
unlimited incoming
Chocolate phone for $50 incld tax
$10 dollar off for 2 years ($25 plan)
3 year contract
3 months unlimited calling

It took her a LONG time to negotiate this deal :|

[akiberg]

this is what i got just like most people did from calling up and being very friendly

$20 a month

200 anytime minutes
unlimited evenings from 7 PM and weekends
free fido-to-fido

plus $5 a month

free fido to rogers

plus $5 a month

unlimited text messaging

which for me comes to $30 +SAF + tax per month....

any thoughts on whether or not for 30 bucks a month this is a good retention plan?

[Elessar_44]

So this isn't really about retentions, but I figured I'd ask it here anyways.

Last night thru a series of unfortunate events, the LCD screen on my z520a busted and now doesn't show any picture, just a bunch of white & black lines. I'm pretty sure that it's still within the 1yr warranty, but since it broke due to user accident it wont be covered, correct? Will Fido let me purchase a phone at the "contract" rates or will they ask for full price? [I have an old ****** Ericsson T237 that I can use for the next year or so, but I'd really like to have a more modern phone.

A friend said I could try hassling Sony to get it replaced via the warranty, say that their carrying case broke it or something, but that seems like a pretty unreliable course of action heh.

I'm about 1/2 way through a 2yr contract with Fido, and I've been with them for another 2yr contract previous to that; always paid my bills on time and should be in good standing.

Any suggestions?

[prying eyes]

Call fido and gently explain the situation, but take care not to give yourself the fault...and see what they offer...if u get ur phone replaced, well n good...but if everything else fails, u can get a new phone by extending your contract and they will give you a special rate for a new phone...depends on how long the contract is extended...So this isn't really about retentions, but I figured I'd ask it here anyways.

Last night thru a series of unfortunate events, the LCD screen on my z520a busted and now doesn't show any picture, just a bunch of white & black lines. I'm pretty sure that it's still within the 1yr warranty, but since it broke due to user accident it wont be covered, correct? Will Fido let me purchase a phone at the "contract" rates or will they ask for full price? [I have an old ****** Ericsson T237 that I can use for the next year or so, but I'd really like to have a more modern phone.

A friend said I could try hassling Sony to get it replaced via the warranty, say that their carrying case broke it or something, but that seems like a pretty unreliable course of action heh.

I'm about 1/2 way through a 2yr contract with Fido, and I've been with them for another 2yr contract previous to that; always paid my bills on time and should be in good standing.

Any suggestions?

[1azymf]

Ugh I just got off the phone with the CSR, but I don't feel that its as great a deal as what people got here :( but it suits my needs I guess.

2-year contract
200 weekday minutes
Unlimited Evenings/Weekends (Default time of 7pm)
1000 Fido-2-Fido minutes
Call Display (No Voice-mail though)
Free phone under $75 on a 2-year plan (I haven't decided yet - but it also uses up my $54 Fido dollars)
2 months free incoming & outgoing

Including SAF/911/Taxes = $25.60

[sa-chan]

I just got off the phone with customer relations and signed up with this offer:

2 yr contract
150 Daytime mins
unlimited eve +wknd
unlimited incoming
Free call display + VM
System access fee + 911 included
Free Nokia 6126 (Used up 44 fido dollars)
Free accessories bundle for the phone OR 2 months unlimited local calling. (I chose the accessories pack since I don't make alot of outgoing calls)

$25 + tax = $28.25


Bell is offering a special promo right now until June 15, and that's how I got the above offer. Fido did the best to match up with their current deal:


Preferred all in $25
200 anytime minutes
unlimited nights/weekend (starts at 8pm)
20 free calls to 1 number (I changed this to unlimited incoming)
Call display + VM included
System access fee +911 included
$35 activation fee waived
BONUS $50 instore credit
BONUS 3 months unlimited txt messaging

[trunkspace]

I just got off the phone with customer relations and signed up with this offer:

2 yr contract
150 Daytime mins
unlimited eve +wknd
unlimited incoming
Free call display + VM
System access fee + 911 included
Free Nokia 6126 (Used up 44 fido dollars)
Free accessories bundle for the phone OR 2 months unlimited local calling. (I chose the accessories pack since I don't make alot of outgoing calls)

$25 + tax = $28.25


Bell is offering a special promo right now until June 15, and that's how I got the above offer. Fido did the best to match up with their current deal:


Preferred all in $25
200 anytime minutes
unlimited nights/weekend (starts at 8pm)
20 free calls to 1 number (I changed this to unlimited incoming)
Call display + VM included
System access fee +911 included
$35 activation fee waived
BONUS $50 instore credit
BONUS 3 months unlimited txt messaging

What did you say to customer relations? Threaten to cancel? Or just asked politely?

I called the Customer Relations department yesterday (888 # and then the Cancel option) and just asked politely (saying i've seen offers by other carriers and that i hear friends with better plans for less - so i wanted to know what they could offer me). The CSR offered me what was ON THE WEBSITE - nothing, not a single thing other than the $25 unlimited incoming package. He was really nonchalant - and i've been with them since 2002 (I asked him to check my file). I was so upset at the end of the call that I asked him how much notice I need to give them to cancel/how number portability works. He didn't flinch! Really sucked...

[sa-chan]

You have to do your research. I actually had that Bell promo right in front of me as I was speaking with the CSR. And you can use the same plan as I did to have them match it. I also mentioned that Bell offered me a Corporate Plan for employees (just make it up if it's not true) and that is their offer. I was polite, and I was being realistic. Because come on, if Bell is offering more and I save more, why wouldn't I cancel and switch over to Bell? So you just have to have clear facts and reasons to leave. If you don't have any concrete offers to compare with, then you're leaving the CSR to decide.. which is not good.

Try this number: 1-877-275-3436 and ask to get switch to customer relations.

It does have alot to do with who you're speaking to as well, so the offers they give depends on the person, but ALWAYS be prepared to tell them exactly what you want before you call them.

GOOD LUCK :)

What did you say to customer relations? Threaten to cancel? Or just asked politely?

I called the Customer Relations department yesterday (888 # and then the Cancel option) and just asked politely (saying i've seen offers by other carriers and that i hear friends with better plans for less - so i wanted to know what they could offer me). The CSR offered me what was ON THE WEBSITE - nothing, not a single thing other than the $25 unlimited incoming package. He was really nonchalant - and i've been with them since 2002 (I asked him to check my file). I was so upset at the end of the call that I asked him how much notice I need to give them to cancel/how number portability works. He didn't flinch! Really sucked...

[krs]

You have to do your research. I actually had that Bell promo right in front of me as I was speaking with the CSR. And you can use the same plan as I did to have them match it.

So why didn't you switch to Bell if they have the better plan?
I see at least an extra 50 daytime minutes with the Bell plan.

[krs]

Anyone ever figure out what per second billing is worth compared to per minute billing?
I guess if you're not close to your allowed minutes, it doesn't matter.

[sa-chan]

So why didn't you switch to Bell if they have the better plan?
I see at least an extra 50 daytime minutes with the Bell plan.


People have their preferences.. Bell has extra 50 mins, but they are charged per minute. And personally, I want to stay with Fido - I'm just using Bell's offer to get the best I can from Fido.

[trunkspace]

People have their preferences.. Bell has extra 50 mins, but they are charged per minute. And personally, I want to stay with Fido - I'm just using Bell's offer to get the best I can from Fido.

Is the Bell plan available to everyone/anyone? Do you guys have a link to it shown on the web somewhere?

I'm actually considering the switch now - hell this is the reason i never signed a contract with Fido - i had always planned on switching as soon as Number Portability came about. I mean Fido seems to almost be encouraging me to switch now, so why not?! The only downside would be that i wouldn't be able to use my unlocked Windows Mobile phones (as I do with Fido), since Bell isn't GSM (but rather CDMA or TDMA?) =/

[S.Chan]

Anyone ever figure out what per second billing is worth compared to per minute billing?
I guess if you're not close to your allowed minutes, it doesn't matter.

On average about 40% more airtime when you're billed per second instead of per minute.

The only downside would be that i wouldn't be able to use my unlocked Windows Mobile phones (as I do with Fido), since Bell isn't GSM (but rather CDMA or TDMA?) =/

Bell is CDMA.

[krs]

On average about 40% more airtime when you're billed per second instead of per minute.


Thanks - that's good to know.
I'm going to take my latest Fido bill and see if that is true in my case.

Follow-up:

40% is dead on for my particular bill - 103.27 "daytime minutes out" by the second equated to 143 minutes out by the minute.

So the 150 minute Fido plan is actually equivalent to the 200 minute Bell plan. Good to know when comparing plans.

S.Chan - since you're with Fido (I assume) - can I access my detailed billing on the Fido website? This would make analysing my calling patterns so much easier if I could download the information to a spreadsheet.

[Alexo]

Just got off the phone from Fido.

I called and asked to cancel because I felt I was paying too much and not getting enough. I mentioned the Telus and Bell plans.

A nice lady, who introduced herself by the name Octaviana, offered me the following:

200 daytime minutes, per second (I'm a light talker)
Free evenings/weekends starting at 7
Call display
Voice mail
Extended network coverage
Total after fees and taxes: $30.16

Also, a SE Z710i phone for $75 + tax - Fido$
on a 3 year contract.

Probably not the "best deal ever" but seems very reasonable to me.

[skeletor]

I was able to get 200 minutes/month for around $12 CDN/month total price with tax.
call display, voice mail included etc.


Not bad since I only use maybe 75 minutes max per month for quick 5 minute calls while on the road.

[trunkspace]

I just got off the phone with customer relations and signed up with this offer:

2 yr contract
150 Daytime mins
unlimited eve +wknd
unlimited incoming
Free call display + VM
System access fee + 911 included
Free Nokia 6126 (Used up 44 fido dollars)
Free accessories bundle for the phone OR 2 months unlimited local calling. (I chose the accessories pack since I don't make alot of outgoing calls)

$25 + tax = $28.25


Bell is offering a special promo right now until June 15, and that's how I got the above offer. Fido did the best to match up with their current deal:


Preferred all in $25
200 anytime minutes
unlimited nights/weekend (starts at 8pm)
20 free calls to 1 number (I changed this to unlimited incoming)
Call display + VM included
System access fee +911 included
$35 activation fee waived
BONUS $50 instore credit
BONUS 3 months unlimited txt messaging

Thanks for the advice! I called in today, and though I was offered a sucky plan in comparison to what all of you on here seem to be getting offered, it was better than 2 days ago when I got offered NOTHING!

The first time I called today, the same guy as 2 days ago answered (recognized his voice). But since I called through the phone # you suggested, I hadn't given any info and simply called back and said I had been disconnected. It sounded like they didn't believe me (though I blocked Caller ID the second time), so they asked me for all my info before transferring me.

Anyways - a different guy answered this time, and he offered the following (after mentioning the Bell plan you posted, except I said it's Unlimited Incoming rather than 20 Free Calls to 1 #):

150 Daytime mins
Unlimited Evenings & Weekends
Unlimited Incoming
Caller-ID and Voicemail Included
Price: $25.00 + System Access Fee ($6.95) + 911 ($0.25) = $30.45 + tax = $34.70 on a 2 year contract.

+ Any phone I choose will be 2 year contract price + tax - $50 - my Fido dollars ($92 or so)
+ If I add 100 Text Messages (which I need to text people in the US), they're gonna charge me the standard $5 (total of $35.45 + tax = $40.40) - so i'd rather not include that in my "contract".

What do I do from here? I guess either accept it or switch? The 2 year contract bothers me - I don't know where i'll be 2 years from now! The $400 cancellation fee is harsh...

[sa-chan]

Wow! Nice to see that you guys are benefiting.

FYI, The Bell Plan does look enticing, but I forgot to mention that you have to be on a 3 YR CONTRACT to get it. You don't have to mention that to FIDO though, if you're trying to do a plan match.

I don't look at my Fido information online, so I'm not sure if you can access your bill statements on your account. However, the CSR will be analyzing it as they talk to you - I'm sure because that was what my guy was doing while we were talking.

[jshunjan]

Thanks RFD.

After going through this thread and 2 days and 2 phone calls to retention, this is what I got:

2 year contact
150 daytime min
Unlimited incoming/evenings/weekends
$11 Value pack (CID, VM, Name Display & 50 sms)
$10 credit/month for duration of my contact
Free Nokia 6300 phone, no fido$ used

Altogether ($25 + $11 - $10 +saf +911) = 37.80 incl Tax

Good or Bad?

[krs]

Seems to me all these plans end up costing the same once your done with the calculation. I looked at Fido, Bell and Telus.
I was looking for
200 daytime minutes (or 150 with per second billing which is the same)
Unlimited nights and weekends from 7pm or better
Unlimited incoming
Call Display and Voicemail
Unlimited or 1000 text mssg minutes

Total (all in except taxes) seems to be pretty close to $40.- no matter how you slice the cake. With Bell it's $35 with nights/weekends starting at 8pm or $40 starting at 6pm I believe, so Bell is actually a bit better.

I'm currently with Fido but need a better deal.
Looking for a plan closer to $30.00 for the above.

[eyoussef]

what if i'm still on contract? Don't I end up having to pay to cancel the contract? What is stopping them from saying "ok, well you have to pay us [amount] to cancel". Do you guys still have contracts when you threaten to cancel? I've been with them for 1.5 years, 0.5 left on the contract.

[trunkspace]

Wow! Nice to see that you guys are benefiting.

FYI, The Bell Plan does look enticing, but I forgot to mention that you have to be on a 3 YR CONTRACT to get it. You don't have to mention that to FIDO though, if you're trying to do a plan match.

I don't look at my Fido information online, so I'm not sure if you can access your bill statements on your account. However, the CSR will be analyzing it as they talk to you - I'm sure because that was what my guy was doing while we were talking.

I definitely benefited thanks to you - so thank you! =)

The CSR insisted that the Bell Plan I mentioned was WRONG (that the Unlimited Incoming was not actually included - which it isn't). I didn't commit to anything yet - wanted input on what someone here who has been through a few phone calls with these people can suggest I do to get something a lil better maybe? I asked him to write it in my file and that I may call to get it.

He told me to call and check with Bell first (and kept saying that he had "just checked with his colleague at Bell Canada"). RIIIIIIGHT buddy!

[jeeva86]

Does that bell plan really exist? Because if Fido can't match it, I'm willing to jump the gun.

[beripari]

I'm going to call Fido first thing in the morning (my plan expried in Feb.) but don't have time to read 50 pages of postings to find the best number to call -- I remember reading a posting that said the number had changed? Can someone please post the number to call to "negotiate" -- going to try the Bell plan route -- they've probably already had tons of calls using this as leverage since it was posted?

Thanks!

[S.Chan]

S.Chan - since you're with Fido (I assume) - can I access my detailed billing on the Fido website? This would make analysing my calling patterns so much easier if I could download the information to a spreadsheet.

If you subscribe to their online billing (i.e. no more paper bills), you can view your bill (including the detailed billing) online. Otherwise, currently no. However, Fido is in the works of a new online billing system.

I'm going to call Fido first thing in the morning (my plan expried in Feb.) but don't have time to read 50 pages of postings to find the best number to call -- I remember reading a posting that said the number had changed? Can someone please post the number to call to "negotiate" -- going to try the Bell plan route -- they've probably already had tons of calls using this as leverage since it was posted?

Thanks!

The number is on the first page in the first post.

[beripari]

The number is on the first page in the first post.
Thanks, I had seen that but I'm sure I remember someone posting within the past week that when they tried calling the retention # it was not longer working & the first post was edited in December. But, since you're a Fido employee, I'll definitely take your word for it & call those numbers tomorrow! Thanks!

[sa-chan]

No probs!

HAHA - that CSR is full of BS! The Bell plan does exist - it's a walk-in store promo. It's not unlimited incoming.. but pretty close enough though. You could try to call in again and try to get something better, like try to get them to cut out the SAF + 911 fees..

I definitely benefited thanks to you - so thank you! =)

The CSR insisted that the Bell Plan I mentioned was WRONG (that the Unlimited Incoming was not actually included - which it isn't). I didn't commit to anything yet - wanted input on what someone here who has been through a few phone calls with these people can suggest I do to get something a lil better maybe? I asked him to write it in my file and that I may call to get it.

He told me to call and check with Bell first (and kept saying that he had "just checked with his colleague at Bell Canada"). RIIIIIIGHT buddy!

[CanuckFan]

I just spoke to a nice lady named Annetta and got a nice deal for myself and my girlfriend. I spoke in a calm manner and it worked for me.


200 daytime minutes each
unlimited evenings and weekends
1000 minutes FIDO to FIDO
Voice Mail and Call Display (cost $9, but got a $10 ongoing credit)
Free Sony Ericsson Z710i
3 year term



Total is $29.89 including taxes, SAF, and 911

[jeeva86]

I'm confused about the phone number provided(Fido Relations). Last time I called that number it said they are closed at 4pm weekdays. But then I called 611 and told them that I want to suspend my account and they transferred me to Retentions and I got the $10 plan. Retention = Relations?

[krs]

No probs!

HAHA - that CSR is full of BS! The Bell plan does exist - it's a walk-in store promo. It's not unlimited incoming.. but pretty close enough though. You could try to call in again and try to get something better, like try to get them to cut out the SAF + 911 fees..

I thought somebody had posted earlier that they traded "HomeFree calling" on the Bell plan for unlimited incoming.

[trunkspace]

No probs!

HAHA - that CSR is full of BS! The Bell plan does exist - it's a walk-in store promo. It's not unlimited incoming.. but pretty close enough though. You could try to call in again and try to get something better, like try to get them to cut out the SAF + 911 fees..

So a little update on my situation.

I just called in (on my way home from work) and was transferred from 611 --> Customer Relations. The Customer Relations guy kept having to put me on hold to check everything. Finally, he told me that I could get the Nokia 6300 by using my 94 Fido dollars (on a 2 year term) at $26.56 or so tax in (which is what I had calculated myself), so that was fine. Then, he was about to hang up (started with the "thank you for calling Fido..." bit) when I stopped him and asked him WHICH plan I was getting - and said that the previous Customer Relations guy had offered me a couple (and I said "one with and one without 100 SMS"). SO, this guy put me on hold again, finally comes back and tells me it'll be:

150 Weekday
Unlimited Incoming
Unlimited Evenings/Weekends
Free CD + VM (and mentioned Call Forwarding isn't free - $0.20/min or something, which I never used - ever)
Plus $5 for 100 SMS
Plus $26.xx for the Nokia 6300

I ask him the total - he tells me $30.45 + TAX (so $25 + $5 SMS + $0.45?)! I asked him to confirm the total with taxes - he told me $35.01 (and said "at 15% tax" - though it's actually 13.95% in Quebec now).

My question now: Are all conversations recorded? If he made a mistake and they charge me later - can I call and complain that I did not agree to pay the SAF this call (when I actually called to accept the plan)? I got his name and extension as well!

Anyone have any experience with this kind of thing - a CSR making a mistake and them having a way to verify the convo in the future? At $35.xx tax in (with 100 SMS - which is key for me), this is a GREAT plan for me!

[jeeva86]

hmmm..I just called too and was offered what the past 2-3 people have been offered which is:

$25
150 daytime
Unlimited eve/weekends
Unlimited Incoming
$10 credit/mth for 2 years. (I have the old $8 CD & VM, so I save $2)

Total = $25 + SAF ($6.95) + 911 ($0.50) - $2 + tax
= $30.45 + tax
= $34.71

I guess what the other guy got was really hot which was 25 + tax for the same thing.

I'm suprised that you were offered that which included the SAF, because the women I spoke to said that's all she can do but at the same time, I bet she was lying. First I told them that I wanted to cancel and she's ok the cancellation process will begin and then when I introduced Bell's plan she's like you should go with them. what a *****..then I'm like I really don't want to cancel since I've been with Fido and blah blah, but I think she already faced enough customers who did the same thing. She also said that Network calling would cost me $10. I was forced to take the unlimited local calling for 2 months, I couldn't substitute for anything. I never use my phone during the day anyways which sucks for me.

[ItemFinder]

You guys have terrible deals. I've gotten 12 months of $10 credits, 6 months of $5, and $120 one time credits before. It's all about how well you negotiate. I recently got a 6300 for the contract price, yet I'm already on a contract with a year remaining. I used up my minimal amount of Fido dollars in the process too.

[sw1ft]

Anyone have any experience with this kind of thing - a CSR making a mistake and them having a way to verify the convo in the future? At $35.xx tax in (with 100 SMS - which is key for me), this is a GREAT plan for me!I had a bad experience with Fido last month. You may want to read up on it HERE (http://www.redflagdeals.com/forums/showpost.php?p=5161681&postcount=804)

[stephekay]

Consider me a bit of an idiot, but if I have a 2 year contract with Fido, can I call 'em and be like "dude, this deal sucks!" and ask for some sort of better offer or because I'm in a contract am screwed untill it ends...

[patrob]

Consider me a bit of an idiot, but if I have a 2 year contract with Fido, can I call 'em and be like "dude, this deal sucks!" and ask for some sort of better offer or because I'm in a contract am screwed untill it ends...

Just be polite when you call them...don't call them 'dude' though :| & they should offer you something extra ...or at least some kind of monthly credit... My hubby's contract was still over 1 year from ending & they gave him a monthly credit of $15...just for asking :cheesygri But he's also been with them for almost 9 years :)

[TazDevilz]

finally got my issues with them resolved

ended up with

$25 student plan
150 daytime
unlimited incoming
unlimited e/w

$5
100 txt

$6
call display

and i get monthly credits of
-$10 off plan
-$5 txt
-$6 call display

so i pay 15+saf+911+taxes
2 year contract

[TazDevilz]

finally got my issues with them resolved

ended up with

$25 student plan
150 daytime
unlimited incoming
unlimited e/w

$5
100 txt

$6
call display

and i get monthly credits of
-$10 off plan
-$5 txt
-$6 call display

so i pay 15+saf+911+taxes
2 year contract

oh and i also got a $60 one time credit on my bill as well

[ItemFinder]

oh and i also got a $60 one time credit on my bill as well

Nice job. I hope you got a nice phone out of the deal too.

[jeeva86]

finally got my issues with them resolved

ended up with

$25 student plan
150 daytime
unlimited incoming
unlimited e/w

$5
100 txt

$6
call display

and i get monthly credits of
-$10 off plan
-$5 txt
-$6 call display

so i pay 15+saf+911+taxes
2 year contract

Wow, that is sweeeeeeeet..makes me want to cancel what I signed up for..

[notoriousformula]

Called them to cancel my $45, 250 daytime, unlimited incoming plan. I was on Month to Month, Now on 3 Year contract.

They gave me >

$35 > $350 anytime day time minutes
Unlimited incoming call
Unlimited Evening/Weekend after 7Pm till 8Am
Unlimited Fido2Fido, Fido2Rogers, Fido2Roger landline
25 video/pic messages
unlimited text b/w fido2fido
3 month unlimited calling

Nokia 6300 > $50 OFF, used $52 Fido dollars > comes to $12 after tax.

I still have my $16 Value plan which gives me > 1000 text messages, Caller Id, Caller display, Who called, 2500 MSN/Yahoo, Premium Voice mail.

So, $35 + $16 + $6.95 + ¢.50.
Good deal?

[jeeva86]

That's pretty good too..I guess it's cuz you signed a 3 year..I should've asked them about that.

[notoriousformula]

wow, looking @ all the deals posted here.. I feel ripped off :mad:

[st7860]

TONS of fido staff hang out in this group.
http://www.facebook.com/group.php?gid=2267671435

[fatkinglet]

OMG, I felt so lucky because I believe that I just got the best monthly plan that no one else can beat.... To put it short, I signed up with Fido with a 3 yrs contact in Dec, 2006 for the Student plan (25 +SAF + call display + voice msg, plus tax = $44/mo). I called in this morning to see if they can do something about my plan, a nice lady there basically just went straight and offered me an much better saving plan under 2 mins without negotation.

my next 3 years plan ($20 plus tax):
150 daytime mins
unlimited evening and weekend
unlimited incoming calls
call display / voice msg
SAF waived


I am a happy fido customer right now and save myself around $20 a month, I am so glad that I called ^^

[TorontoEh]

OMG, I felt so lucky because I believe that I just got the best monthly plan that no one else can beat.... To put it short, I signed up with Fido with a 3 yrs contact in Dec, 2006 for the Student plan (25 +SAF + call display + voice msg, plus tax = $44/mo). I called in this morning to see if they can do something about my plan, a nice lady there basically just went straight and offered me an much better saving plan under 2 mins without negotation.

my next 3 years plan ($20 plus tax):
150 daytime mins
unlimited evening and weekend
unlimited incoming calls
call display / voice msg
SAF waived


I am a happy fido customer right now and save myself around $20 a month, I am so glad that I called ^^

Yep, seems like you're the winner so far, apart from this other sweetest deal this person got on rogers retention for like $8!!!

just make sure you got her id# or name as they sometimes wont put in notes in account and next time you call??????
that has hapened to me several times.....

[jeeva86]

OMG, I felt so lucky because I believe that I just got the best monthly plan that no one else can beat.... To put it short, I signed up with Fido with a 3 yrs contact in Dec, 2006 for the Student plan (25 +SAF + call display + voice msg, plus tax = $44/mo). I called in this morning to see if they can do something about my plan, a nice lady there basically just went straight and offered me an much better saving plan under 2 mins without negotation.

my next 3 years plan ($20 plus tax):
150 daytime mins
unlimited evening and weekend
unlimited incoming calls
call display / voice msg
SAF waived


I am a happy fido customer right now and save myself around $20 a month, I am so glad that I called ^^

Wow..seems like most of us got jibbed.

[st7860]

these groups are where people from the MONTREAL fido solutions staff base
hang out. yesterday's group was for people from the WESTERN side of Canada.
http://www.facebook.com/group.php?gid=2259334011
http://www.facebook.com/group.php?gid=2236813845

[ballball]

Can I buy a new cell phone at the contract price from Fido if my old cell phone is broken?

[Median]

Can I buy a new cell phone at the contract price from Fido if my old cell phone is broken?

If I'm not mistaken I don't think you can, not unless you end up talking to retentions and get a new plan+phone. My phone was damaged a few months back (toilet :() and when I called them to ask what they could do all they said was I could buy a new phone with my Fido dollars, but not at a contract discount. I could be wrong on that, if anyone else has any experience with it please chime in.

[felixdd]

The plan I got today:

3 yr contract -- $25 minute plan with:
150 daytime minutes.
Unlimited evenings/weekends
Unlimited incoming
$10 credit/mo for the first year
Free CID for the entire year
$50 off the Nokia 6300 (after I cashed in on my FidoDollars, I'm getting the phone for free).
$4 for internation SMS


After everything calculated, I'm going to be paying ~$29 for the first year.

[maggers]

i was offered the motokrzr red for $50 or the Nokia 6300 for free. WHich one should I choose? Any suggestions?

[hwshi]

Ok here's what I got today.

$25+SAF+911 - 2yr contract.
150 min.
e/w 7pm
free incoming
Voice mail/ call display
100 Long distance
Free MOTOKRZR K1 RED or Sony Ericsson Z710i

Still haven't pulled the trigger and wanted to compare phones.
any opinions on plan or phone choices?

[yell0w_c0w]

Ok here's what I got today.

$25+SAF+911 - 2yr contract.
150 min.
e/w 7pm
free incoming
Voice mail/ call display
100 Long distance
Free MOTOKRZR K1 RED or Sony Ericsson Z710i

Still haven't pulled the trigger and wanted to compare phones.
any opinions on plan or phone choices?

Yeah i almost got the same plan, but instead of LD i got F2F, F2R for free... You can get 50 text msgs for 1$ extra which is not a bad deal either (2c per txt), you can try to also get unlimited f2f voice and text, f2r voice and text... I now text alot, more than calling.. hehe

As for the phone, I'd take Ericsson... I dont like Motorola. Although I took the Nokia 6300 for 50$ @ 2yr contract, I begin to regret it a lil bit since its battery life is so poor... I have to charge it eveery night or second night, as opposed to my Nokia 6020 I charged every 5th or 7th day, depending on usage!

[krs2]

This is what I just got:

2 yr contract -- $20 plan with:
250 daytime minutes.
Unlimited evenings/weekends
Unlimited Fido to Fido
Extended Network
$10 credit/mo for the 2 years
extra $5 credit/mo for first year

Total first year $12.45/month

Also used my 52 fido dollars and got a free Sony Ericsson W710i phone

[jamgyu]

This is what I just got:

2 yr contract -- $20 plan with:
250 daytime minutes.
Unlimited evenings/weekends
Unlimited Fido to Fido
Extended Network
$10 credit/mo for the 2 years
extra $5 credit/mo for first year

Total first year $12.45/month

Also used my 52 fido dollars and got a free Sony Ericsson W710i phone


wow that's a great plan... i wonder if it would be available in ontario

[FULLMOON]

I got cheated by Fido.
I called Fido yesterday(Friday) to negotiate my retention plan because many people here got much better plans than i did.(It was the second time i called them) And the person told me that Fido wouldn't stop me if i wanted to terminate the service. In the end, that Fido cheater said that tomorrow was the last day for me to make decision. Today, i called Fido to cancel my plan and the only thing i heard was the machine saying
" Fido customer service was close, Fido business hours were Monday to Friday.....bala bala." All in all, the Fido representative must know that their business is close on Saturday, why did that Fido cheater said on Friday that" tomorrow is the last day for you to make decision." They are so sneaky. Now i cannot cancle the service.

[tigger03]

I got cheated by Fido.
I called Fido yesterday(Friday) to negotiate my retention plan because many people here got much better plans than i did.(It was the second time i called them) And the person told me that Fido wouldn't stop me if i wanted to terminate the service. In the end, that Fido cheater said that tomorrow was the last day for me to make decision. Today, i called Fido to cancel my plan and the only thing i heard was the machine saying
" Fido customer service was close, Fido business hours were Monday to Friday.....bala bala." All in all, the Fido representative must know that their business is close on Saturday, why did that Fido cheater said on Friday that" tomorrow is the last day for you to make decision." They are so sneaky. Now i cannot cancle the service.

You haven't given us any background. How long were/are you with Fido? What is your current plan? Fido doesn't exactly give the regular person (i.e. newcomer) the best of plans (I guess I was an exception) ... :twisted:

[leof]

I got cheated by Fido.
I called Fido yesterday(Friday) to negotiate my retention plan because many people here got much better plans than i did.(It was the second time i called them) And the person told me that Fido wouldn't stop me if i wanted to terminate the service. In the end, that Fido cheater said that tomorrow was the last day for me to make decision. Today, i called Fido to cancel my plan and the only thing i heard was the machine saying
" Fido customer service was close, Fido business hours were Monday to Friday.....bala bala." All in all, the Fido representative must know that their business is close on Saturday, why did that Fido cheater said on Friday that" tomorrow is the last day for you to make decision." They are so sneaky. Now i cannot cancle the service.

(edit: i was thinking about acc recievables) you are the cheater, my friend, so at the very least, stop referring to the rep as "fido cheater."

[leof]

TONS of fido staff hang out in this group.
http://www.facebook.com/group.php?gid=2267671435

i'm the creator of that group, and i'd appreciate it if you didn't advertise the group freely for the sheer purpose of exploiting those in the group outside of their working hours. i understand facebook is completely open to the public, and i will leave the group open to the public, so long as it doesn't deteriorate into a place for anyone and everyone to complain or look for ways to get the best deal. i'm sure you understand where i'm coming from, so please consider what i have said. thanks.

[swirl960]

Fido retentions does open on saturday I called them to negotiate my lines, I called them at 11 am.

So here is what I got on a 2 year plan

$25
150 daytime min
eve/wkds from 7pm
F2F
call display & voicemail $8
100 txt $5
$10 credit applied in may from retentions

=25+8+5-10+sys acces and 911 and tax = $40.41

$50 after fido dollars

second line

no contract
f2f plan including f2f txt grandfathered plan
$8 for CID/VM
-10 credit

$35 after taxes


I think i did ok, I didnt really negotiate I they offered based on what I needed..although i need to call them back I think they messed up on the phone price I have more than $100 fido dollars so the phone should be less than $50

[FULLMOON]

You haven't given us any background. How long were/are you with Fido? What is your current plan? Fido doesn't exactly give the regular person (i.e. newcomer) the best of plans (I guess I was an exception) ... :twisted:

I have 2 numbers for almost 2 year and my bill is more than 80 dollars per month. I think i am eligible for the retention plans. I tried to negotiate one of the number. Fido said the best retention plan they could give me was $34 total( free incoming, SAF, 911, CI, VM, tax). I had a bad experience with Fido before that's why i am not satisfied with my plan. There was a period Fido overcharged me for several months . (I didn't check my bills very carefully) and after i found out, i called they and they said that the bills which were 3 months ago could not be traced. So they could only "adjust" the bills within 3 months. They said if i found out the bills were wrong, i should tell them right away, not several months later. But i believe some people don't check their bills frequently.

[emdee]

is there a charge to change rate plan in the middle of contract ?

[amIE]

is there a charge to change rate plan in the middle of contract ?

No, as customers, we are free to change our monthly rate plan whenever we wish (altho it may not be effective til your next cycle. *Sometimes*, but rarely, they can make an exception if it's close to the end/beginning of your cycle. Depends on the rep too.) Our Fido Agreement binds us to stick with Fido as our cellphone provider but it doesn't bind us to a particular monthly plan.

If you are just adding a feature to your monthly plan, then they pro-rate it to how much is left in your monthly cycle. For example, I wanted to add the $5 extra 50 anytime mins near the end of my monthly cycle. So then they calculated the pro-rated amount.. came out to be $2 smthg for 20smthg mins.

Hope that helps and wasn't too confusing..

[emdee]

No, as customers, we are free to change our monthly rate plan whenever we wish (altho it may not be effective til your next cycle. *Sometimes*, but rarely, they can make an exception if it's close to the end/beginning of your cycle. Depends on the rep too.) Our Fido Agreement binds us to stick with Fido as our cellphone provider but it doesn't bind us to a particular monthly plan.

If you are just adding a feature to your monthly plan, then they pro-rate it to how much is left in your monthly cycle. For example, I wanted to add the $5 extra 50 anytime mins near the end of my monthly cycle. So then they calculated the pro-rated amount.. came out to be $2 smthg for 20smthg mins.

Hope that helps and wasn't too confusing..

great info. thanks

[masterballer]

Wow just my luck...i call and say i want to cancel the remainder of my 2 year contract (1 year left) and the lady tells me i have to pay $200 and thats it :| she dosent even offer me a chance to talk to retentions.

lmao

[TenzoR]

Wow just my luck...i call and say i want to cancel the remainder of my 2 year contract (1 year left) and the lady tells me i have to pay $200 and thats it :| she dosent even offer me a chance to talk to retentions.

lmao

eh that's normal ...

[FULLMOON]

(edit: i was thinking about acc recievables) you are the cheater, my friend, so at the very least, stop referring to the rep as "fido cheater."

If i didn't get bad experience why would i spend time and say Fido cheater?? Am i have much time and nothing to do? If i were cheater i would have called Fido one month after i sign up. But i didn't. I saw this post long time ago and wait until my 2 years contract was almost finished. I swear everything i said was true or else i will get a car accident today and die. So, you cheater, my friend, at the very least, stop referring me as cheater.

[Civik106]

-traditional F&F plan
-free call display for 1 year
-used 79 fido dollars and got a free Nokia 6200
-3 years contract

$25 +SAF + Tax

[qwertyuiop]

Here is the plan I was able to get:

200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

I called the other day and re-worked my plan because I now use my cell for work. The lady was very helpful, I was able to get:

150 Daytime mins
Unlimited incoming
Unlimited E/W
Call display
Voicemail
Name display
50 text messages
6 months local unlimited calls/texts
A free SE Z710i
$20+SAF+tax etc

I'm happy with it. The phone took 1 day (yes, 1 day) to arrive!

[maggers]

I have 2 numbers for almost 2 year and my bill is more than 80 dollars per month. I think i am eligible for the retention plans. I tried to negotiate one of the number. Fido said the best retention plan they could give me was $34 total( free incoming, SAF, 911, CI, VM, tax). I had a bad experience with Fido before that's why i am not satisfied with my plan. There was a period Fido overcharged me for several months . (I didn't check my bills very carefully) and after i found out, i called they and they said that the bills which were 3 months ago could not be traced. So they could only "adjust" the bills within 3 months. They said if i found out the bills were wrong, i should tell them right away, not several months later. But i believe some people don't check their bills frequently.


If people can't be bothered to check their bills when they come then that's their own fault.

[tigger03]

If i didn't get bad experience why would i spend time and say Fido cheater?? Am i have much time and nothing to do? If i were cheater i would have called Fido one month after i sign up. But i didn't. I saw this post long time ago and wait until my 2 years contract was almost finished. I swear everything i said was true or else i will get a car accident today and die. So, you cheater, my friend, at the very least, stop referring me as cheater.

You really didn't give us much background info ... else you're just calling ppl names for no particular reason. If you're unhappy with Fido, just LEAVE! .. geez!

[leof]

If i didn't get bad experience why would i spend time and say Fido cheater?? Am i have much time and nothing to do? If i were cheater i would have called Fido one month after i sign up. But i didn't. I saw this post long time ago and wait until my 2 years contract was almost finished. I swear everything i said was true or else i will get a car accident today and die. So, you cheater, my friend, at the very least, stop referring me as cheater.

guy, your post only reinforces my statement. now you're accusing me of being a cheater when i have done nothing except make a comment. i would have no problem with you calling me rude, but how did my comment make me a cheater?
i understand that it is human nature to exploit anything that is exploitable, and i am no exception, but there are rules and regulations in place to prevent such actions in many contexts. ideally, retentions exists to prevent customers who genuine wish to cancel. using false motives to obtain a better deal, in this context, is cheating (at least in my books). you should understand this, so calling the rep a cheater because he/she called your bluff makes you sound ignorant. hence, my comment.

[ryosuke003]

Ok so I've been a FIDO customer for 4-5 years and always paid promptly. Current contract ends in August, but decided to call in and see what I could get.

Plan Before:
- 150 Weekday Mins
- F2F (local calls and sms)
- 1000 eve/wkends
- CID & VM (used to be free under studentphones, but expired and paying $8/mo recently)

~$50/month after SAF and taxes etc.

New Plan:
- 150 Weekday Mins
- F2F in Can (calls & sms)
- Unlim Eve/Wkends & Incoming
- CID & VM
- SAF
- Free 6300 ($47 fido dollars cleared)
- 2 yr contract

~$40/mon after taxes etc.

Price wise its not that big of a difference, but I got what I wanted and more. As it's already been mentioned, politeness and being nice is key.

[toyshop]

well i just made the plunge today too and i think i did alright...but not great. still, its good enough for me! :)

plan before:
100 min
1000 eve and weekend after 7
unlimited incoming
25+cd+sys+tax=42.xx

new plan:
150 min
1000 eve and weekend after 7
unlimited incoming
cd
system+911
with all the credit and stuff came to 28.45+tax on 2 yr agreement
on yeah, came with free nokia 6126

i don't use voicemail anyways and 1000 for eve and weekend is plenty for me since i never went over before. so yup, pretty good for me.

[amradiar]

Hey I just got this deal from them, i havent called to confirm it but this is what im getting. I told them I talked to a telus rep, which i did and they matched it to the best of there ability.

old
100 daytime
1000 eve\week
Unlimited incoming calls
25
+
Valuepack 16
1000 text messages
call id
voicemail
msn and stuff
+
Extended
so roughly 46 plus tax and access fees

New
2 yr contract
150 day
unlimited evening weekend
unlimited incoming
unlimited text
for 41.45 in total (with tax and access fees)
+ credit on new phone

So Id say it is pretty good considering its at least 20 bucks cheaper then what i have.

Any suggestions?

Thanks!

[FacistCop]

Does Fido still do the free VM/CD for students with an ISIC card?

Last year they gave me the $20 retention plan with VM/CD credits for 12 months. This time, it would be nice if I could get something else, like no SAF, and then get the VM/CD credits with the ISIC card.

[S.Chan]

Does Fido still do the free VM/CD for students with an ISIC card?


That promo is long gone.

[SumBear]

Two days ago, I renewed my Fido phone.
Here is my deal.
I got the Sony Ericsson 710i
They gave me $25 extra credit on top of my Fido Dollars. I got the phone for $11 (mainly tax)
I signed up a two years contract.
$20
200 daytime minutes
Unlimited Evening and Weekend between (7pm to 8am)
1000 mins from Fido Subscriber
Free Call Display for the two years term
SAF $2.95
Free Accessory Kit (Car Battery Charger, Ear piece & leather case)

Not too shabby for $11 for two year contract and a new camera phone.

[quanvon]

S.Chan - since you're with Fido (I assume) - can I access my detailed billing on the Fido website? This would make analysing my calling patterns so much easier if I could download the information to a spreadsheet.you can only access your bills online if you're willing to give up your hard copy. Pros/Cons. I use to get hard copy and online access, then one day started noticing i wasn't getting hard copy. Kind of sucks as i wasn't paying much attention to my bill since i had to log in to retrieve it and i was having a bit of problems with logging on (think it was a problem with their system). So, didn't noticed i hadn't been getting some credits for quite some time. I think i'm going to switch back to hard copy.

NOTE: it's downloaded as a pdf file, so you can't download onto a spreadsheet.

[samir805]

Old plan
50 Anytime
free v/m
no SAF
$15+911+tax
no contract

Here is what I was offered...
100 Day
unlimited E/W
$5 discount or free CID or free v/m for 12 mo
$20+SAF+911+tax
no contract

I have been with FIDO for only one year, and very limited user (30min/mo max). Does that have any impect on the offer I got? Other pple got lot more. :( . I'll call back and see what happen....

[addicted2deals]

My friend just renewed her contract with Fido:

Old Plan:
100 Daytime minutes
1000 minutes Weekends and Weeknights (7PM)
Unlimited Incoming
2 Year Contract

25$ + SAF + 911 + 8$ CID/VM + 4$ worth of SMS + tax = 50$/month

New Plan:

150 Daytime minutes
Unlimited Weekends and Weeknights (7PM)
Unlimited Incoming Calls
Fido2Fido + Fido2Rogers
100 SMS (for the first year only)
CID + VM
Nokia 6300 = $100 - $77 Fido Dollars = $33
3 Year Contract

25$ + SAF + 911 + tax = 37$/month


Looks like pretty nice deal to me

[ranarajan]

i phones them and told my i want to cancel cuz telus has this great deal
they offerered me this student plan with extra 50 mins, free caller id, and a 10 dollar credit, so i pay 15+SAF+911=22.45+taxes, coming to about $25.59, for 1 year, and no contract, SUPER!

150 + 50 MINS extra
free incoming
unlimited evening and weekend at 7
caller ID

...the caller id, 50 mins extra, and the 10 dollar credit are for an year, but when its over ill call bak and get sumthing just as gud, i just love the competition and how its reaping great savings for the customers, long live competition.... ITS OUR TIME NOw

i feel its soon time that companies stop forcing us and locking our fones, which never happen in Europe, its a gud thing number portabilty came in, which is available in europe.

[f00kie]

Has anybody managed to get something good without a contract? I've had this Fido account for almost 4 years, back when contracts didn't exist, and have never been in one. My student CD/VM discount just expired, and while I'm on the grandfathered Unlimited Incoming/100min $25 plan, that's still a total of $50 (with a few txt msg's) per month. I need to get that down to $40 (ie. I want them to discount the cost for VM/CD). Would they do this without me signing a contract?

[amradiar]

Has anybody managed to get something good without a contract? I've had this Fido account for almost 4 years, back when contracts didn't exist, and have never been in one. My student CD/VM discount just expired, and while I'm on the grandfathered Unlimited Incoming/100min $25 plan, that's still a total of $50 (with a few txt msg's) per month. I need to get that down to $40 (ie. I want them to discount the cost for VM/CD). Would they do this without me signing a contract?

I doubt it, as retentions is trying to keep you to Fido, so if your not signing a contract you can leave at any time and thats not what they want.

[patron]

ya i got two lines of same plan:

$20

100 Min
Free eve & week after 7
Free Incoming
Free VM & CD

gluck (no contract btw )

[PrinceMS]

Is there anyway to get their $30 unlimited incoming free package WITHOUT CONTRACT but get the bonus of fido to fido+rogers FREE?

[f00kie]

ya i got two lines of same plan:

$20

100 Min
Free eve & week after 7
Free Incoming
Free VM & CD

gluck (no contract btw )

Woah, that seems like an amazing plan. How did you negotiate that? I'd be happy paying $25 for that, like I was before, but at $20...

[ranarajan]

Woah, that seems like an amazing plan. How did you negotiate that? I'd be happy paying $25 for that, like I was before, but at $20...

BRO, IM WID FIDO FOR 2 YEAR, I DINT SIGN A CONTRACT BUT THEY ADDED MORE STUFF AND GAVE ME A 10 DOLLAR CREDIT

I GET 150+ 50 EXTRA free MINS ANYTIME FOR 12 MONTHS
free incoming :D
FREE AFTER7, WEEKENDS FREE
CALLER Id free XTRA FOR 12 MONTHS

all widout a contract...for 15 bucks, they gave me 10 dollar credit for 12 months.

so im getting the student plan with 50 extra mins and caller id, with 10 dollar credit for 12 months widout a contract... bill comes to about 25.59 a month..

sweet deal or wut.


THIS IS WUT U DO, TELL THEM, NEGOTIATE WID THEM, SAY TELUS IS GIVNG ME THIS AND THAT, AND BELL IS ALSO, DONT SAY ROGERS, CUZ THEY R THE SAME COMPANY, TELL THEM UR LIFE LONG VALUE, AND THAT YOU HAVE ALWAYS BEEN RECOMMENDING FIDO, YET U GET A SUCKY DEAL, PLAY HARD TO GET,.

[qwertyuiop]

Has anybody managed to get something good without a contract? I've had this Fido account for almost 4 years, back when contracts didn't exist, and have never been in one. My student CD/VM discount just expired, and while I'm on the grandfathered Unlimited Incoming/100min $25 plan, that's still a total of $50 (with a few txt msg's) per month. I need to get that down to $40 (ie. I want them to discount the cost for VM/CD). Would they do this without me signing a contract?

I was able to get this deal without a contract last year

200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

I called the other day and re-worked my plan because I now use my cell for work. The lady was very helpful, I was able to get, with 2 yr contract:

150 Daytime mins
Unlimited incoming
Unlimited E/W
Call display
Voicemail
Name display
50 text messages
6 months local unlimited calls/texts
A free SE Z710i
$20+SAF+tax etc

[circa76]

I just called in and got a pretty sweet deal:

Before:
$35/month - no contract
-200 Daytime minutes
-Unlimited E/W
+$8 voicemail/call display
+SAF
+911
+Tax
= ~$56/month

After:
$20/month - 2 yr contract
200 Daytime minutes
Unlimited E/W
-$10 ongoing credit (for duration of service - not contract)
+$8 voicemail/call display
+SAF
+911
+Tax
= ~$29/month

Same features, but cut my phone bill in half.. awesome.

Also got a Nokia 6300 for free (I had 143 fido dollars which was used and then the guy credited the difference).

[P.L.A.Y.A]

Just got a sweet deal from fido.

$25/month---> NO Contract

100 daytime
1000 e/w
100 text/50 picture messages
Free network calling
Free Call Display for 12 Months
$10 Dollar Ongoing Credit

So after all that it comes out to $25.00+7.45-$10.00= $22.45 Before tax

[FacistCop]

Just got a sweet deal from fido.

$25/month---> NO Contract

100 daytime
1000 e/w
100 text/50 picture messages
Free network calling
Free Call Display for 12 Months
$10 Dollar Ongoing Credit

So after all that it comes out to $25.00+7.45-$10.00= $22.45 Before tax
That's great. Can you give any details of your bargaining strategy?

[ranarajan]

Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen


this is an old msg but wikid deal, she doesnt pay SAF..:D

[f00kie]

I was able to get this deal without a contract last year

200 Daytime mins
F2F
Unlimited E/W
100 text messages (unlimited F2F text messages)
Call display
No SAF

$30/month (no contract)

I called the other day and re-worked my plan because I now use my cell for work. The lady was very helpful, I was able to get, with 2 yr contract:

150 Daytime mins
Unlimited incoming
Unlimited E/W
Call display
Voicemail
Name display
50 text messages
6 months local unlimited calls/texts
A free SE Z710i
$20+SAF+tax etc

So I called in, didn't threaten to cancel, but just asked for the $8 credit for VM/CD to be put back on. She said she can't take off that since I'm not on contract, but said she can just take $10/month off for 12 months, which I was obviously happy with.

No contract for me.

[krs]

this is an old msg but wikid deal, she doesnt pay SAF..:D

Why are you posting this?
I thought there was a problem with anyone else getting this deal - I would certainly sign up.

[Pebble]

I threaten to cancel my 2 year contract which ends in January. The lady I talked to was rude, but didn't want to risk losing me as a customer. I told her I can get better deals with Bell(All in) or Telus(17.30).

Deal I recieve...
$26.50 + tax

200 Daytime Minutes
1000 Fido to Fido
SAF + 911 included
Call display
Voicemail
Call conferencing

This is off topic: But I absolutely hate fido, I'm only sticking with the plan b/c I have a contract and do not want to pay the penalty fees. I find 80% of fido representatives I talked to in the past rude/unhelpful. I tried dialing 911 once after witnessing a fight at a coffee shop, but the call didnt go through. I called Fido and complained but they pretty much told me there was no record showing that I dialed the call and they couldnt do anything about it. If I actually had an emergency, I wouldnt trust FIDO...

[ranarajan]

we pay damn 50-75 cents 4 911and they make up all this b.s like SAF fee, but they give sucky service, and emergency cudnt be reachable for u, that sucks man

we got the worst cellular service in the world, they lock our phones to their systems, they charge almost the same, moreover the customer service sucks when you call them, and very unproffessional, thats one of the things i lik about telus, their CR is gud, and trained, rogers, and bell r rude, i havent really talked to bell, just 1 person, and he was kind to me.





anyhu, im thinking of bargaining again, do you think they wud give me a credit on my phone without a contract, or let me use my fido dollars widout a contract.

2) i just bargained last month for the 25 student plan with (caller id free, and 50 extra mins free, with 10 credit free for 12 months, so i pay 15 + SAF + 911 and taxes, comes to 25.60, do you think if i bargain for like voicemail and phone credit or credit on my account they would do it? or flag my account

3) do you think that i can renew my 12 months of credits and freebies after 12 months r up, other wise ill be paying like 50 with caller ID.

[Zheph]

Just renew my monthly package w/ a 3yr contract

Before:
100/1000 E/WE + Unlimited incoming + SAF + 911 + Call Display $38.45 + tax

Now:
150 Daytime / Unlimited E/WE / Unlimited Incoming
Call Display
SAF + 911
100 Text Message (No renewal after contract)
- $10 Monthly Credit (ongoing Credit)

Got the LG TG800 Phone using my Fido Dollar

28.45 + tax


Better than what I had before, and cheaper :D

[PrinceMS]

Today I just got this great Fido cell phone plan. Just letting you know about it so u can save money. I am so happy today about this deal. I am now saving $21/month in my montly bill!


$20/month + tax = GRAND TOTAL= $22.80
150 daytime minutes
-unlimited incoming any time 24hrs/7days a week
-free evening/weekend after 7pm
-free voice mail/ call display, no system access fee (SAF) this is $20 worth of credit each month I am saving
-I can also get a phone of my choice, I just have to call the CSR back and tell him what phone I want....

-2 year contract

GRAND TOTAL = $22.80 with tax and everything

I just negotiated this deal very successfully, the customer service rep who gave me this deal can give my friends and family the same deal also so if you want this deal, let me know. I am so happy as I am now paying around $45/month b/c of tax, system access fee and call display. So I am saving $21/month with this great deal. THERE IS NO CATCH :)

Let me know if you want this deal as I can refer you myself b/c if I refer people who are not on a montly plan or fido customer, I can get free fido dollars!

PS> U can also keep your existing cell phone number if you wish, I have just checked with them already for a friend of mine who has Rogers phone # that he can keep it!!!!!!!!!


Kind Regards,

Yen


I want this deal ... who can hook me up?

[tigger03]

I want this deal ... who can hook me up?

don't bother ... it was all a scam

[welian]

I just called Fido's customer relations and talked to a very nice guy named David.

My Old plan was:
100 mins daytime
unlimited incoming
1000 evening and weekend
VM, CID, SAF
$45.71 (after tax)

Here's what I got:
200 mins daytime
unlimited evening and weekend
1000 mins local fido-to-fido
VM, CID, SAF
Expanded Network(renewable)

$29.01 (after tax)

Any comments/suggestions please? Should I take it or push them a little bit more? Thanks.

[FacistCop]

Do people (current subsribers) ever get free/discounted handsets without signing a contract? I've had my phone 3 years and I think my battery is losing its charge.

[circa76]

I just called Fido's customer relations and talked to a very nice guy named David.

My Old plan was:
100 mins daytime
unlimited incoming
1000 evening and weekend
VM, CID, SAF
$45.71 (after tax)

Here's what I got:
200 mins daytime
unlimited evening and weekend
1000 mins local fido-to-fido
VM, CID, SAF
Expanded Network(renewable)

$29.01 (after tax)

Any comments/suggestions please? Should I take it or push them a little bit more? Thanks.

you got the same deal I did :) I'd take it personally.. it was half of my old monthly bill!

[welian]

you got the same deal I did :) I'd take it personally.. it was half of my old monthly bill!

Thanks circa76. Btw, if you mention that you get a promotion letter from Fido giving you $50 credit and 2 months of unlimited local calls with a 2-year agreement, they'll throw that in on top of whatever plan you have got :D

[bond]

What is the best time to call to negotiate a better contract? Is Fido's customer retention dept only available during certain hours of the day?

[sluggy]

Ok so I've been a FIDO customer for 4-5 years and always paid promptly. Current contract ends in August, but decided to call in and see what I could get.

Plan Before:
- 150 Weekday Mins
- F2F (local calls and sms)
- 1000 eve/wkends
- CID & VM (used to be free under studentphones, but expired and paying $8/mo recently)

~$50/month after SAF and taxes etc.

New Plan:
- 150 Weekday Mins
- F2F in Can (calls & sms)
- Unlim Eve/Wkends & Incoming
- CID & VM
- SAF
- Free 6300 ($47 fido dollars cleared)
- 2 yr contract

~$40/mon after taxes etc.

Price wise its not that big of a difference, but I got what I wanted and more. As it's already been mentioned, politeness and being nice is key.

I have the same "Before Plan". Has anyone negotiated a better deal that still has F2F and no contract? Or would it be better to get 100 sms/mth with a good plan?

[bubble.tea]

btw., all you folks getting amazing deals on your phones. If you want to get rid of them., send me an email.

Thank you.

Mainly looking at Z710i and high-end models.

[ranarajan]

What is the best time to call to negotiate a better contract? Is Fido's customer retention dept only available during certain hours of the day?

try to call in the mornings or when the shifts change, you are likely to get teenagers who care less

[seanster]

Sorry to be a bit off-topic as I don't have a cell phone yet... Unlimited incoming calls is 90% of the usage I'll need so I like the fido plans that I have seen bandied about here. What's the best way to sign up? Retail location? Net? Phone? If anyone can help point me in the right direction I'd really appreciate it. Feel free to PM me if it would be off-topic.

Thanks,
Sean

[bubble.tea]

try to call in the mornings or when the shifts change, you are likely to get teenagers who care less

http://img.photobucket.com/albums/v283/petawawa/smilies/laugh.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/laugh.gif, and when do these so-called shifts change?

[krs]

Sorry to be a bit off-topic as I don't have a cell phone yet... Unlimited incoming calls is 90% of the usage I'll need so I like the fido plans that I have seen bandied about here. What's the best way to sign up? Retail location? Net? Phone? If anyone can help point me in the right direction I'd really appreciate it. Feel free to PM me if it would be off-topic.

Thanks,
Sean

If you're happy with a "standard" Fido plan, use the method most convenient to you. I like to handle the phone before I decide, so retail is the way for me.
But it doesn't have to be a Fido shop, could be a place like WirelessWave.

[seanster]

I'll visit a retail location to handle the phones, but I have the time and energy to haggle for the best value, if that's even possible. Whom do I need to buy from in order to do that? I'd guess many of the people in this thread are experts on this.

[xcell]

I lost my phone Motorola Razor and called in to fido and asked what kind of deal I could get to replace it. The guy on the phone wasnt too helpful (I called first int he morngin) - he basically said I had to purchase it at full price (minus my fido dollars). I asked if there was anyone I could talk to about this - he said no and told me if I wanted to make a formal complaint to do it over the internet. (BTW I have been a fido customer for over 6 years).

So I told him I felt this was going no where and hung up.

I called back a few hours later and this time got a female CSR who I explained the exact situation, and then asked her how much was it going to cost me to cancel my contract. Glad that you can take the telephone number with you nowadays.

Any way, she tehn forwarded me to a contract specialist - I forgot the exact term- she told me it was going to cost me $200 to get off my plan (Im connected with my wife's cell phone as well so $400 in total), so I said sure - cancel it. She asked why - I said that the initial CSR guy was very rude, especially to a loyal fido customer, and I was willing to spend $400 to be treated better by another phone company, plus get the phone I wanted for a min price.

At that point she lowered the cost of the rzor by $200 and offered to give mea $240 credit towards my phone bill...

[tony00tony]

Anyone here from FIDO that can help me out. For some reason, everytime I call fido, I get some guy or girl on the other side that knows nothing.

[circa76]

Thanks circa76. Btw, if you mention that you get a promotion letter from Fido giving you $50 credit and 2 months of unlimited local calls with a 2-year agreement, they'll throw that in on top of whatever plan you have got :D

God damnit.. I wish I knew that before I negotiated the contract.. oh well..

[sam126]

First I would like to thank RFD.

Just called, got plan renewed

Old plan:
100mins daytime
100/1000 E/WE + Unl.Incom. $25
VM+CD $8
9-1-1 $0.50
System Acess Fee (SAF) $6.95
________________________________
Sub Total $40.45
GST $2.43
Total $42.88


NEW PLAN
150min daytime
Unl.E/WE Eve.(7pm-8am)+unl. Incom $15 ($25-$10 credit/m*24 m)
9-1-1 $0.50
System Acess Fee (SAF) $6.95
Sub Total: $22.45
GST: 6%
______________________________________
Total: $23.80

Plus a free handset Sony Ericsson Z710i

I think it is a good deal for me, cause now I dont need voice mail/call display much. To add all this up, it will cost $8 more on base plan.

Samsu126@hotmail.com

[welian]

Anyone here from FIDO that can help me out. For some reason, everytime I call fido, I get some guy or girl on the other side that knows nothing.

Try calling their Customer Relations (1-888-259-3436). They usually have higher privileges and better knowledge to negotiate about plans. I first called 611 and the rep didn't know a thing about retentional plans. Then I tried Customer Relations and got a pretty good deal :cheesygri

[deepblue6709]

What's the direct ph number of FIDO retention department? thanks

[BOBKA]

sam126:

How many any time minutes in the new plan?

[nanirina]

I suggest that you have your own tape recording devices when you talk to fido about these kind of offers. Because I was offered soemthing, and then when I don't see that offer on my account, i call back, and they try to talk their way out of the offer. What a bunch of crap.

[I0s]

when you call in and they offer you a new plan, can you tell them that you would like more time to consider the new deal and will call back?
Do they allow this and keep a record of the new plan offered in their system?

thanks

[welian]

when you call in and they offer you a new plan, can you tell them that you would like more time to consider the new deal and will call back?
Do they allow this and keep a record of the new plan offered in their system?

thanks

In my case, they told me to take my time to consider their offer as they would keep a record of the new plan.

[quanvon]

not necessarily an awesome deal, but not bad:

keep my $25 incoming plan:
1000 weekend & weeknight minutes
100 daytime minutes
since i didn't change plans, i believe i'm not getting charged for call forwarding like some people.
**not sure if i keep the expanded network i got last time though**

$10/month credit for 2 years to cover VM/CD (of which i'm paying $8)

Sony Ericson z710i for $12.50 (free if i signed 3 year contract), couldn't use fido dollars, but i keep them though.
instead of 2 months unlimited calling which isn't useful to me since i don't go over the minutes, i asked for the fido tri-pack (accessories).

not as outstanding as the other deals, but i'm happy since i have been getting continuous rebates/credits and free phones for the past few years!

when you call in and they offer you a new plan, can you tell them that you would like more time to consider the new deal and will call back?
Do they allow this and keep a record of the new plan offered in their system?

thanksthey usually write notes on the system, had no problems last time i told them i'd think about it. Just make sure you double check they've written everything down before you hang up.

[Elessar_44]

Maybe you guys can give me a little advice here. I'm on contract till October of 2008. However, I just accepted a job way up in Pickle Lake, Ontario. It's about 550km north of Thunder Bay so there is, obviously, no cell service up there. So it seems I have to get rid of my Fido contract somehow.

No one in my family needs a phone, nor do any of my friends. I called Fido and they stated the cancellation fee would be $200+tax (tax? wtf???), but some people I've been talking to say that's a pretty rediculous amount and think I could argue it down or something. Just explain how I don't want to cancel, I'm being forced to, and I will be back in a cell serviceable area in 1-2 years, so if they'd like my business back they should try to work with me. Or something.

Anyways, what y'all think? Am I going to be stuck with the cancellation fee?

[trenton1776]

So, after reading through many of these posts and with my contract expiring I figured I've give Fido a call.

Here's what I have now:
3 lines
1 - $30 / 100/ 1000 e+w / unlimited incoming CID/VM
2 - $45 / unlimited incoming / e+w CID
3 - $25 / f+f / unlimited e+w CID

I average $200+ per month all-in

After haggling some, I was offered:

$30 public promotional plan - 100/unlimited e+w/incoming/2 months unlimited/unlimited f+f+rogers (including home) on a 2 year contract.
+ $10 credit for line 1
+ $5 credit for lines 2-3
+ The ability to use my Fido$ at new customer rate

The net result is really only $20 per month above what any new customer can get. This after 4+ years and over $10k in monthly fees. I didn't sign yet, just agreed that the offer is available.

Can I do better?

BTW: Do Fido service reps read these posts?

[bubble.tea]

...BTW: Do Fido service reps read these posts?

I'd bet on it.

[Jumpmank]

Whats good. i called and i mention a plan i seen on here and the guy told me there was no such plans..... i told him a friend of mine had it and he asked me there name, but i was lying cause i read it from here


can somebody help me out, can i use one of you guys name, he said he needed there name to get the plan code or something...:|

[ranarajan]

thats wut they all say, even if it doesnt exist, u gotta be persistant and keep calling

[fr0zt]

Hi, just wondering if H2lam's deal is still valid. That's an unbelievable deal, so I'm looking at it with skepticism. Read through quite a few pages, but didn't feel like reading through all 60. Thanks!

[krs]

Hi, just wondering if H2lam's deal is still valid. That's an unbelievable deal, so I'm looking at it with skepticism. Read through quite a few pages, but didn't feel like reading through all 60. Thanks!

Somebody posted this was a hoax. I would sign up for it as well.

[tigger03]

Hi, just wondering if H2lam's deal is still valid. That's an unbelievable deal, so I'm looking at it with skepticism. Read through quite a few pages, but didn't feel like reading through all 60. Thanks!


It's a hoax ...the rep backed out

[sam126]

What is Fido Dollar? How we earn it?

Could the amount be checked with 6-1-1?

[S.Chan]

What is Fido Dollar? How we earn it?

Could the amount be checked with 6-1-1?

5% of your monthly total spendings become your Fido Dollars. They can be used towards a purchase of a non-agreement priced handset (applied after tax). Of course, there are exceptions to this (see first post of this thread). You can check your balance on fido.ca or by calling 611/18884813436.

[sam126]

Thank you.

BTW, I got the Sony-Ericssion phone today, but they sent me a wrong model. W300i instead of Z710i. I called them, and the rep who made me the deal happened to take my call, and said they will send me the right one shortly.

Also, my plan is not $15 plan. It is actually $25 dollars plan, but I got $10 credit/m for 2 yrs. But the total amount is like what I put there.

Sam

5% of your monthly total spendings become your Fido Dollars. They can be used towards a purchase of a non-agreement priced handset (applied after tax). Of course, there are exceptions to this (see first post of this thread). You can check your balance on fido.ca or by calling 611/18884813436.

[GSC]

recent one (retention plan)
$30 -->> 32.xx (inclusive)
100 anytime
1000 evening (after 7)
unlimited incoming
CD + VM
$9 credit for value pack
no contract

considering one
$29.95 student plan (inclusive)
2 yrs contract
150 anytime
1000 evening
unlimited incoming
CD + VM

$50 credit for not getting a phone


Should I take this deal?
I tried to bargain to reps but no luck.I wish I could get the h2lam deal

[fooit]

That's my plan today without contract (I got it a long time ago) -


100/1000 E/WE + Unl.incom - $25.00
Business Messaging (VM+CID+FAX) - $ 9.00
911 Emergency Service AF - $ 0.50
SAF - $ 6.95
------------------------------------------------
Total Charges Before Taxes - $41.45
GST (6%) - $ 2.48
PST (8%) - $ 3.32
--------
Total Charges - $47.25


Can I get something better without signing a contract?

[FacistCop]

Can I get something better without signing a contract?
I think they will offer you $10 off.

[PrinceMS]

recent one (retention plan)
$30 -->> 32.xx (inclusive)
100 anytime
1000 evening (after 7)
unlimited incoming
CD + VM
$9 credit for value pack
no contract

considering one
$29.95 student plan (inclusive)
2 yrs contract
150 anytime
1000 evening
unlimited incoming
CD + VM

$50 credit for not getting a phone


Should I take this deal?
I tried to bargain to reps but no luck.I wish I could get the h2lam deal

I think ur student plan is avaialble w/o contract?
h2lam was a scam, not real

[qwertyuiop]

h2lam was a scam, not real

My deal is pretty much the same as h2lam had posted, maybe better?

150 Daytime mins
Unlimited incoming
Unlimited E/W
Call display
Voicemail
Name display
50 text messages
6 months local unlimited calls/texts
A free SE Z710i
$20+SAF+911+tax

[GSC]

I think ur student plan is avaialble w/o contract?
h2lam was a scam, not real

the rep told me there was nothing with unlimited incoming call w/o contract.
My old plan will expire this month.

[PrinceMS]

the rep told me there was nothing with unlimited incoming call w/o contract.
My old plan will expire this month.


Check on their website, it lists that only $25 incoming is avialable WITH contract, $30 and above "Incoming Free" packages are available without contracts.

[lh0628]

Phoned the other day and got this:

150 Daytime
Unlimited incoming
1000/unilmited night and weekends
call display
SAF
Free nokia 6126
2 year contract

Grand total $32.xx everything in. I've been with Fido for 7 years.

[ranarajan]

Phoned the other day and got this:

150 Daytime
Unlimited incoming
1000/unilmited night and weekends
call display
SAF
Free nokia 6126
2 year contract

Grant total $32.xx everything in. I've been with Fido for 7 years.

i gotta say u got riped off, i been with fido for less than 2 years, and im getting more stuff than u, i would push for unlimited nite and weekend, and get a 10 dollar credit, u read my signature at the bottom u wud kno wut i am getting.

[lh0628]

i gotta say u got riped off, i been with fido for less than a year, and im getting more stuff than u, i would push for unlimited nite and weekend, and get a 10 dollar credit, u read my signature at the bottom u wud kno wut i am getting.

Very nice indeed. I live out in the west, maybe it's more expensive for Fido over here? Too bad I already agreed to the contract.:mad:

[ranarajan]

That's my plan today without contract (I got it a long time ago) -


100/1000 E/WE + Unl.incom - $25.00
Business Messaging (VM+CID+FAX) - $ 9.00
911 Emergency Service AF - $ 0.50
SAF - $ 6.95
------------------------------------------------
Total Charges Before Taxes - $41.45
GST (6%) - $ 2.48
PST (8%) - $ 3.32
--------
Total Charges - $47.25


Can I get something better without signing a contract?


bro if u read my signature, im getting all that without a contract.

[ranarajan]

Very nice indeed. I live out in the west, maybe it's more expensive for Fido over here? Too bad I already agreed to the contract.:mad:

hmm bro u r forgetting there is a 30 day period wher u can return the fone, make sure u talk less than 30 mins or wut not, ...use the "haggling" period to get wut u want, if they say u signed a contract tell tehm about the return policy and if they refuse, u can tell them that by law u have a 15 day return, .

[lh0628]

hmm bro u r forgetting there is a 30 day period wher u can return the fone, make sure u talk less than 30 mins or wut not, ...use the "haggling" period to get wut u want, if they say u signed a contract tell tehm about the return policy and if they refuse, u can tell them that by law u have a 15 day return, .

you can 'return' the contract too?

[tigger03]

you can 'return' the contract too?

from what I've heard, with Fido you can ... not with Bell ... Fido is lenient with their policy and you would only have to pay for what you've used during those "haggling" days.

[GSC]

Check on their website, it lists that only $25 incoming is avialable WITH contract, $30 and above "Incoming Free" packages are available without contracts.

that plan is a student plan, only go with contract the rep said

[lh0628]

from what I've heard, with Fido you can ... not with Bell ... Fido is lenient with their policy and you would only have to pay for what you've used during those "haggling" days.

So if I haven't received my phone yet, and my contract don't start until next month, would I be able to get out the deal without having to pay for any penalties?

I like the plan, but I would rather have it without a contract; or a better phone. Would I be able to push for something like that?

I noticed Fido are alot more 'generous' with their retention plans lately.

[pogox]

Hey, wondering if you guys could give me some advise...

I signed a 3 yr contract with fido.. With 2 yrs finished. One year to go. But I'm looking to either cancel, or transfer..

Just wondering if its possible to obtain one of the great plans when you still have 1 yr left...And if it isn't possible, could you negoiate some kind of terms where your willing to extend your contract another 1-2yrs to get them plans...

What are my options??


Thanks,

[Pupster]

I bought a crap phone (although they say it was rated high for reception at the time) last July with a new 3yr contract. I've stopped in at the store a few times to say the phone licks and how do I get a different one. I've been told that I'm ineligible for a hardware upgrade until Feb 08 - essentially I'd have to pay full pop for a new handset. They've offered to replace the handset but only up until one year (now) with the SAME model - that doesn't make sense - I don't WANT the same model. How do I get around this???

[PrinceMS]

I bought a crap phone (although they say it was rated high for reception at the time) last July with a new 3yr contract. I've stopped in at the store a few times to say the phone licks and how do I get a different one. I've been told that I'm ineligible for a hardware upgrade until Feb 08 - essentially I'd have to pay full pop for a new handset. They've offered to replace the handset but only up until one year (now) with the SAME model - that doesn't make sense - I don't WANT the same model. How do I get around this???

Why buy a phone from fido in the first place? For example, they sell a Razr for $400, you can get that from this forum for $100. Unless you have $300 fido sitting and not doing anything, it doesn't make sense to buy it from fido AT ALL.
Just grab soemfin off forums /ebay (that is unlocked or fido locked) and you are good to go

[solidxxx]

Just want to post what I was offered:

100/1000 E/WE+Unlimited incoming
Voice messaging+call display
911 emergency
system access

for 25.45, no contract, valid for 1 year

[Hoosier Daddy]

solidxxx, was that the total with taxes and everything?

[solidxxx]

solidxxx, was that the total with taxes and everything?

nope not including taxes

[Sw0op]

I just got off the phone with a fido CSR and this is what i signed on for:

2 year contract with:

200 weekday minutes
Unlimited evening and weekend minutes
unlimited text messaging to anyone both incoming and outgoing
caller id and voicemail

all for $24 + SAF + 911 + taxes ~~ $35

[FacistCop]

I just got off the phone with a fido CSR and this is what i signed on for:

2 year contract with:

200 weekday minutes
Unlimited evening and weekend minutes
unlimited text messaging to anyone both incoming and outgoing
caller id and voicemail

all for $24 + SAF + 911 + taxes ~~ $35
That's not very good. The 200 minutes with unlimited e/w is worth $20, and VM/CID is $9. Unless you send thousands of text messages, you are only saving a little over $5 with your contract. You might want to consider calling them back and putting a little more pressure on them.

Just look at what solidxxx got (a few posts up), and that was with no contract!

[pogox]

I just got off the phone with a fido CSR and this is what i signed on for:

2 year contract with:

200 weekday minutes
Unlimited evening and weekend minutes
unlimited text messaging to anyone both incoming and outgoing
caller id and voicemail

all for $24 + SAF + 911 + taxes ~~ $35


Were you able to get this deal because you were up for a contract renewal or whatnot??

[Sw0op]

That's not very good. The 200 minutes with unlimited e/w is worth $20, and VM/CID is $9. Unless you send thousands of text messages, you are only saving a little over $5 with your contract. You might want to consider calling them back and putting a little more pressure on them.

Just look at what solidxxx got (a few posts up), and that was with no contract!

Oh..yah she gave me the same offer as solidxxx but I chose to spend another 5 bux to get unlimited text. Originally she offered:

200 weekday minutes
unlimited evening/weekends
100 text

for $10 and then I just added the callerid and voicemail ($9) and unlimited text ($5).

Im happy with the deal. Sometimes I can send as little as 100 text a month or as much as 1500. But the Unlimited text was an option she offered me for an ADDITIONAL $5.

[Sw0op]

Were you able to get this deal because you were up for a contract renewal or whatnot??

Yah my contract was up next month and I've been with Fido for about 5 years

[trenton1776]

So, after reading through many of these posts and with my contract expiring I figured I've give Fido a call.

Here's what I have now:
3 lines
1 - $30 / 100/ 1000 e+w / unlimited incoming CID/VM
2 - $45 / unlimited incoming / e+w CID
3 - $25 / f+f / unlimited e+w CID

I average $200+ per month all-in

After haggling some, I was offered:

$30 public promotional plan - 100/unlimited e+w/incoming/2 months unlimited/unlimited f+f+rogers (including home) on a 2 year contract.
+ $10 credit for line 1
+ $5 credit for lines 2-3
+ The ability to use my Fido$ at new customer rate

The net result is really only $20 per month above what any new customer can get. This after 4+ years and over $10k in monthly fees. I didn't sign yet, just agreed that the offer is available.

Can I do better?

BTW: Do Fido service reps read these posts?

I'd appreciate if someone can offer some insight on the above before I bite the bullet.

[FacistCop]

Oh..yah she gave me the same offer as solidxxx but I chose to spend another 5 bux to get unlimited text. Originally she offered:

200 weekday minutes
unlimited evening/weekends
100 text

for $10 and then I just added the callerid and voicemail ($9) and unlimited text ($5).

Im happy with the deal. Sometimes I can send as little as 100 text a month or as much as 1500. But the Unlimited text was an option she offered me for an ADDITIONAL $5.
Solidxxx got unlimited incoming as well - if your offer included that you didn't mention it. Anyway, if you are sending 1500 messages (50 a day? :eek: ) then I guess it's a good deal for you.

[solidxxx]

Well I originally wanted more minutes and to keep the unlimited incoming without a contract but the story was that they dont offer unlimited incoming to non contract accounts and so he couldnt change my package. He said he could get me a better deal if I were to sign a contract, but I was adamant that I didnt want to sign anything. So he just offered to lower my bill by about $20 for a year.

[WickedXJ]

Well guys after reading the majority of the posts in this thread and a couple of phone calls to fido retention dept: the best is still the original offer:

200 mins
unlimited evenings and weekends starting at 7
voice mail
call display
1000 fido to fido
no saf or 911

30.45 + tax

I have seen better deals in previous threads for as good as 25 a month! I am happy with this deal but I wonder if i should persist or just accept it? I have no use for fido to fido but they insisted they couldnt negotiate...

btw it is a 2 year contract
will get a new moto krzr red for 51$, using my 80ish fido dollars

[tjuzer]

What is best deal with unlimit incoming? Look like roger plan lot better no?

[tigger03]

What is best deal with unlimit incoming? Look like roger plan lot better no?

$15+saf+911
- 150 daytime mins
- unlimited incoming
- eve/wknds free

[Oilers]

when does the fido unlimited evenings and weekends start?
coz i saw most of ppl get it at 7pm, can i get it starts at 6pm just like telus and rogers?

thanks in advance

[fatkinglet]

Student Plan ($25)

150 day times
Unlimited Eveninng/Weekend/Incoming
Call display + Voice Mail ($9)
Waived SAF
$15 credit monthly


I only need to pay $19.xx plus tax for the next 3 years

[Wizard1]

Here's my godly retention plan.

NO CONTRACT!!!
For $39.45 all in (49.45 + free $10 monthly credit)
100 Minutes a month
Unlimited Weekend and Evenings
UNLIMITED FIDO/ROGERS TO FIDO/ROGERS (AKA network calling)
Value Pack (Voice Mail, caller id, name display etc)
50 Txt Messages