Fido - Retention Plans

[trenton1776]

Here's my godly retention plan.

NO CONTRACT!!!
For $39.45 all in (49.45 + free $10 monthly credit)
100 Minutes a month
Unlimited Weekend and Evenings
UNLIMITED FIDO/ROGERS TO FIDO/ROGERS (AKA network calling)
Value Pack (Voice Mail, caller id, name display etc)
50 Txt Messages

Thats pretty good. They offered me the same thing but with a 2year contract and without the text messages - and that was for 3 lines!

What did you do to get this?

[Wizard1]

Thats pretty good. They offered me the same thing but with a 2year contract and without the text messages - and that was for 3 lines!

What did you do to get this?


Well the txt messages I added for $3. The rest was because to their knowledge ive been using the same plan and phone (nokia 3360) since 2000 and I was threatening them saying I was going to accept my company's corporate plan with a different carrier.

But yeah I mean the Unlimited weekends and evenings + Unlimited Network calling means that 100 minutes is virtually non existant. My bill usually has like 40 min day time used and like 2500-3000 Network Minutes.

[krs]

Sorry - what are network minutes/

Same as Fido to Fido and Fido to Rogers?

What I don't like about this concept is that someone you call regularly might change to someone other than Fido and then you rack up the minutes.

[bubble.tea]

Well., I figured since you're all getting various discounted phones and such-this would be a great place to post this up.

Just wanted to test out some unlock codes.

They are FREE for EACH MODEL, till I've tested out EACH one. That is, I want to test ONE Z710i, ONE Pebl, ONE 6300 etc etc...So first come first served. So far I have 100% success, except for the z710i so I want another one to test.

To clarify, Unlocking doesn't damage your phone in ANY WAY. If it doesn't work, you'll still have FOUR strikes in the bank so no worries. If anything if you're of the Retention phone and resell mind-set Unlocking it will (I'm sure you know) INCREASE the value reasonably for resale.

Pm your model, and IMEI. Tomorrow Eve I'll have the unlock code for you :).

Enjoy!!

[Wizard1]

Network calling = TO/FROM anyone using fido/rogers. Nearly all my friends use Rogers OR Fido and their plans are all grandfathered so there's no way/reason they'll ever change carriers. So I love my unlimited network mintues!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sorry - what are network minutes/

Same as Fido to Fido and Fido to Rogers?

What I don't like about this concept is that someone you call regularly might change to someone other than Fido and then you rack up the minutes.

[soulize]

$20 RETENTION PLAN
200 MIN WEEKDAYS
U/L EVENINGS AND WEEKENDS 7PM-8AM
1000 MIN FIDO TO FIDO
$8 CALLER ID + VM
$10 Fido to Fido/Rogers Calling Make and Receive
$10 UNLIMITED TEXT MSGING to Canada/USA

-$10 CREDIT for Fido to Fido/Rogers Network calling
-$10 CREDIT for Unlimited Text Msging

= $28
+ SAF + 911
= $35 / month + taxes
= ~$40 / month

[Mazy84]

Hi,

I was wondering what the definition of "Unlimited Incoming" is...

Incoming from local only?
Incoming from any where in the world?
Incoming from any where in the world, but with the respective LongDistance charge?

[FacistCop]

Hi,

I was wondering what the definition of "Unlimited Incoming" is...

Incoming from local only?
Incoming from any where in the world?
Incoming from any where in the world, but with the respective LongDistance charge?Unlimited incoming applies anytime you answer your phone in your home region. It doesn't matter where the call is coming from.

If you are not in your home region and you receive a call from anywhere, you have to pay for roaming as well as normal airtime. Unlimited incoming covers the airtime but not the roaming.

[I0s]

What are the hours of operation for the retention department?
Or even better what is the recommended time to call in to get a good deal?

Thanks

[trenton1776]

$20 RETENTION PLAN
200 MIN WEEKDAYS
U/L EVENINGS AND WEEKENDS 7PM-8AM
1000 MIN FIDO TO FIDO
$8 CALLER ID + VM
$10 Fido to Fido/Rogers Calling Make and Receive
$10 UNLIMITED TEXT MSGING to Canada/USA

-$10 CREDIT for Fido to Fido/Rogers Network calling
-$10 CREDIT for Unlimited Text Msging

= $28
+ SAF + 911
= $35 / month + taxes
= ~$40 / month

Whats the point of 1000 MIN FIDO TO FIDO if you also have Fido/Rogers make/receive? Is that not redundant?

Otherwise, pretty good plan. Is it on a contract?

[GSC]

Student Plan ($25)

150 day times
Unlimited Eveninng/Weekend/Incoming
Call display + Voice Mail ($9)
Waived SAF
$15 credit monthly


I only need to pay $19.xx plus tax for the next 3 years

It is a great plan.
How could you get this deal? esp. the SAF waived

[soulize]

Yes the 1000 F2F is redundant but it comes with the retention plan, the F2F/R is an addon

[kevinlee2]

My deal is pretty much the same as h2lam had posted, maybe better?

150 Daytime mins
Unlimited incoming
Unlimited E/W
Call display
Voicemail
Name display
50 text messages
6 months local unlimited calls/texts
A free SE Z710i
$20+SAF+911+tax

HOLY CRAP that's a good deal... i would want your plan man that's AWESOME!
what did you do inorder to get that daymnn x_X;;

[Ngo_35]

Didnt get a crazy plan but here it goes,

150min daytime
Unlimited E/W/I after 7pm
Caller ID + Voice Mail

$25 + CID/VM Fee

Credits to offset CID/VM
$10
and 6months waived SAF at $10

Therefor $15 for 6 months
and $25 after that.

Not bad I would say.

Secret bargaining tip? ...................

Me: "Hi, My name is xxxxx and I have a size 15 shoe.
CSR: "Oh my! Let's see what I can do with your package!"

[kes]

Just got this today

100min daytime
1000min E/W
unlimited incoming
CID/VM

$25 + $8 (CID/VM)

-$10 credit for the plan
-$5 creidt for CID/VM

Total $18 + SAF + tax.

Free SE Z710i on a 2 yrs contract.

I try to sign 3 yrs for a better phone but the rep refuse and said he's only offering 2 yrs contract.

[Oilers]

hello, all
it is kind of out of topic, but
i actually called them twice,
the first call droped after i told
the lady what i get from telus(epp 17.30),
second time i got a tough guy called Matthew, and
he offered me a s.hity plan, so i didnt take it.

if i want to call them again, what should i say?
repeat the same story? bargaining more?

when is the best time to call them?

[trunkspace]

A word of caution! When people tell you to take down the NAME and EXTENSION (or EMP #) of the person you're speaking to, it's REALLY IMPORTANT, as I saw today!

This is what's been happening with me since I spoke to retention and signed a 2 year contract (got the idea by reading this thread). After signing the following on a 2 year contract June 15:

- 150 Weekday mins
- Unlimited EVE/WKENDS 7pm-8am
- Unlimited Incoming
- CID,VM
- 100 FREE SMS
- $10 monthly credit
SO, price: $25 + $8 (CID + VM) + 6.95 + $0.25 - $10 = $30.45/mth + tax = $34.70.

I also got a Nokia 6300 phone for $26.93 after using $94.40 FidoDollars and $50 Goodwill.

On July 15, instead of getting a bill of $34.70 (monthly) + $26.93 (Nokia phone), I got a bill of $130.xx. I called and was told the Goodwill credit was left for the next invoice and that since my next invoice would be $34.70 - $50, the next bill would be a credit. I then decided to change the 6300 for a Krzr ($50 more than the Nokia). So this month, though I should have gotten a bill of $34.70 (monthly) - $50 (Goodwill) + $50 (Krzr difference) = $34.70, I got a bill of $290! I spent 2 hours on the phone explaining what was wrong to the Fido CSRs, but the first girl I talked to (for over an hour!) was honestly just too slow to add numbers together, and eventually told me to call back next month when i get my next bill, even though i was being totally clear. Anyway, the second girl I spoke to knew exactly what she was doing and as soon as I mentioned WHO I had spoken to and what they had told me, she looked in the NOTES section in my account and was able to backtrack and fix the errors/lack of credits. After explaining it all to me, she transferred me to Customer Relations where they actually knocked off an additional $8/mth for me (honestly, due to an error), but now I get what I listed above for $22.45/mth + tax. It worked out well for me, but the ONLY reason I could argue was because I had written down names and extensions - that's the only way they would listen.

SO - check your bills CAREFULLY after signing a contract - they conveniently 'forget' to credit things all over the place!

Fido (or any company which has CSRs really) can be really frustrating to deal with, unless you document EVERYTHING!

[tjuzer]

Can anyone tell me why people still use Fido when Roger got better plan?

[lh0628]

Can anyone tell me why people still use Fido when Roger got better plan?

1. billed by second, not minute
2. night starts at 7pm, rogers starts at 9pm?
3. rogers sux

[beripari]

A word of caution! When people tell you to take down the NAME and EXTENSION (or EMP #) of the person you're speaking to, it's REALLY IMPORTANT, as I saw today!

SO - check your bills CAREFULLY after signing a contract - they conveniently 'forget' to credit things all over the place!

Fido (or any company which has CSRs really) can be really frustrating to deal with, unless you document EVERYTHING!

You obviously missed a prior post of mine detailing my experiences with my now-expired 2yr. contract. It was a rvery frustrating part-time monthly job dealing with fido EVERY single time the bill came in and lasted for over 7 months before everything was finally back on track financially!! Sure, I wrote every conversation down in complete detail including all contact info but half the time they don't even put it in the file anyways & it still takes YOUR time to call & explain everything EVERY month! "Promising" you something is one thing but their carrying it through and their accounting methods leave alot to be desired!

That's one of the MAJOR issues that has kept me from renewing my contract -- I didn't have time for hour-long monthly reconciliation calls then & I certainly don't have time for it now!

[MADster123]

I agreed to...

$25 (150 day time minutes, unlimited incoming and unlimited evenings and weekends)
+$10 (Txt msg)
+$8 (CID/VM)
+$7 (standard SAF)
= $50

-$10 (phone plan credit)
-$10 (Txt msg)
- $8 (CID/VM for one year)

=$22 for one year and $30 for another

Is it good? Could someone pls comment and lemme know if it's good and if I have a chance to revoke what I agreed verbally if I chang my mind?

$95 phone credit... I ordered the Motorola K1 for now, but I would appreciate if anyone may tell me what's a good phone to get @ fido now... Should I get a phone @ $95 or less and sell it?

[lh0628]

I agreed to...

$25 (150 day time minutes, unlimited incoming and unlimited evenings and weekends)
+$10 (Txt msg)
+$8 (CID/VM)
+$7 (standard SAF)
= $50

-$10 (phone plan credit)
-$10 (Txt msg)
- $8 (CID/VM for one year)

=$22 for one year and $30 for another

Is it good? Could someone pls comment and lemme know if it's good and if I have a chance to revoke what I agreed verbally if I chang my mind?

$95 phone credit... I ordered the Motorola K1 for now, but I would appreciate if anyone may tell me what's a good phone to get @ fido now... Should I get a phone @ $95 or less and sell it?

So bascially that's 26 a year before tax on a 2-year contract with tex msg, CID, and VM; no SAF included? That's a pretty good deal I think. But I would get a Nokia 6126 or 6300. They are both good phones.

[akide]

i signed up for a 2 year contract in january 2007 and called back TODAY got the
$20
200 daytime
unlimited evening/weekends starting at 7pm
1000 fido to fido minutes

and i added the $10 fido to fido to rogers wireless to rogers homephone option


happy !

i negotiated back in january 2007 for the
$25 plan that gave me
100 weekdays/1000 evenings and weekends
plus unlimited fido 2 fido

and 1 year free voicemail and caller id

[trenton1776]

I'm sure some of you would say I could do better, but I'm thrilled with what I got.

3 lines - 2 year contract:
$25 150 minutes daytime
Unlimited e/w @7PM
Unlimited incoming
Unlimited fido-fido/rogers/home/cell
CID + VM @ $1
50 text messages
6 months Unlimited local calling
Total = $37.56
+
1 x Nokia E62
2 x Nokia 6300 @$50 each (had offered Z710i for free)
Combined used $200 in Fido Dollars.

I could have chosen $40 for 700 minutes same as above but no incoming and e/w from 5PM....A good plan, but I declined.

My old setup was a hodgepodge of different plans. Combined this saves me over $100 per month with more overall features and newer phones.

[trunkspace]

You obviously missed a prior post of mine detailing my experiences with my now-expired 2yr. contract. It was a rvery frustrating part-time monthly job dealing with fido EVERY single time the bill came in and lasted for over 7 months before everything was finally back on track financially!! Sure, I wrote every conversation down in complete detail including all contact info but half the time they don't even put it in the file anyways & it still takes YOUR time to call & explain everything EVERY month! "Promising" you something is one thing but their carrying it through and their accounting methods leave alot to be desired!

That's one of the MAJOR issues that has kept me from renewing my contract -- I didn't have time for hour-long monthly reconciliation calls then & I certainly don't have time for it now!

"Missed"? Uh no - missing it would have involved reading all 68+ pages of this thread - which I did not/would not do =) I skimmed through pages 1-3 maybe, but don't remember reading that.

Anyway - the fact of the matter is - writing everything down cannot do any HARM. Yes, their accounting practices need work - and yes, you will likely have issues if you sign something extremely out of the ordinary that it seems MOST CSRs don't even know how to enter into the system correctly, but your BEST BET (which may not even be enough in the end) is to write everything down. That was the entire point of my post (and to show that even THEY make mistakes which sometime benefit you). Still, time is money and spending 2+ hours on the phone with them, completely frustrated, was no fun; had I known that i'd have to go through that, from the ghetgo, i would probably have choosen a different carrier altogether.

EDIT: I'd like to add that I found the last CSR I spoke to EXTREMELY helpful, courteous and knowledgeable, especially in comparison to/after having dealt with a couple of idiots, so I asked her if I could ALWAYS deal with her in the future. She said she didn't have an extension but gave me her name, her EMPLOYEE NUMBER (not extension) and told me that she's putting in my file that I'd like to deal with only HER - so if I call, just say i'd like to speak to her (sorry - too good of a CSR to share with the rest of RFD =)) and that they'd email her and have her call me back. SO - if, by fluke, you actually find a GOOD CSR - you may want to do the same!

[mrbios]

Might not necessarily be as good as some of the plans you guys got, but it suits me perfectly, and saves me at least $25/month:

150 anytime minutes
Unlimited Evenings/Weekends @ 5pm
Unlimited Incoming
Unlimited Text messaging
Call display/Voicemail
3 Months unlimited calling
Free Nokia 6126

$25 + $9 + $10 + $6.95 + $0.50 - $10= $41.45 + tax

5pm evenings are for the duration of the contract, as is the $10 credit to cover text messages. The 5pm evenings were big for me, as was text messaging. My average bill (with the $30 unlimited incoming plan + SAF + 911 + $16 value pack) used to be over $70/month. With everything I've got included here, I don't see myself ever getting anymore overages, so $25/month in savings makes me happy for sure.

[FacistCop]

I just called. I normally try to stay out of contracts, but my phone is 3 years old and has been acting strangely, so here's what I got:

200 daytime
unlimited e/w
1000 fido2fido
VM/CD
$10 monthly credit for the duration of the contract

Works out to $20 + $8 -$10 = $18 +SAF +tax

Free SE z710i with 2 year contract (and 58 fido dollars).

I tried to push for the unlimited incoming plan for the same price (as others have posted in this thread) but no dice.

[beripari]

See post #820 in this thread for mine & another user's experiences. And, I'm glad that you found a potential solution to future dealings! Hope it works out for you -- ie that when you call & leave a message for that CSR, she actually WILL return your call in a "timely" fashion! BTDT too! But we can all optimistically hope that perhaps FIDO has definitely improved their accounting & customer service? (sarcasm intended!)

"Missed"? Uh no - missing it would have involved reading all 68+ pages of this thread - which I did not/would not do =) I skimmed through pages 1-3 maybe, but don't remember reading that.

Anyway - the fact of the matter is - writing everything down cannot do any HARM. Yes, their accounting practices need work - and yes, you will likely have issues if you sign something extremely out of the ordinary that it seems MOST CSRs don't even know how to enter into the system correctly, but your BEST BET (which may not even be enough in the end) is to write everything down. That was the entire point of my post (and to show that even THEY make mistakes which sometime benefit you). Still, time is money and spending 2+ hours on the phone with them, completely frustrated, was no fun; had I known that i'd have to go through that, from the ghetgo, i would probably have choosen a different carrier altogether.

EDIT: I'd like to add that I found the last CSR I spoke to EXTREMELY helpful, courteous and knowledgeable, especially in comparison to/after having dealt with a couple of idiots, so I asked her if I could ALWAYS deal with her in the future. She said she didn't have an extension but gave me her name, her EMPLOYEE NUMBER (not extension) and told me that she's putting in my file that I'd like to deal with only HER - so if I call, just say i'd like to speak to her (sorry - too good of a CSR to share with the rest of RFD =)) and that they'd email her and have her call me back. SO - if, by fluke, you actually find a GOOD CSR - you may want to do the same!

[GSC]

I got sth not the best but I feel not bad.

$25 student plan
150 mins
unlimited weekends and evenings
unlimited incoming calls
+ CID for $6

then got
$15 credits per month or $50 one time credit for not getting handset
chose $15
and $6 extra credit

which is $25 + 6 + SAF + 911 - $6 - 15 = 20 tax in

[coolman217]

for anyone that's negotiating and wanting to get new plans and phones, if the info below applies to you, try to hold it off till august 8th as there will be minor plan adjustments and handsets will go down in price.



First of all the $10/ 1000 text is being changed into a $10/ 2500 text package.

- $25 student plan is extended
- Network calling bonus is also extended.
- $30 incoming plan will have 50 bonus mins (total = 150 daytime) if on 3 year
- $35 incoming plan will have 100 bonus mins (total = 250 daytime) if 3 year
- $45 incoming plan will have 100 bonus mins (total = 350 daytimt) 3 year.
- All couples plans are the same, except the bonus on the $55 plan is going to be 250 (total = 550 daytime).
- Happy hour will be a $7 option and no longer integrated into your plan.

Now there are 3 new handsets to be launched.
- Motorola w510 will be $75 on 3 year / $300 retail
- Nokia 5200 will be $25 on 3 year / $200 retail
- Nokia 6070 will be $25 on 3 year / $110 retail (not until sept)
- also the 6300 will become $75 and the KRZR will be $100, on 3 year.

kudos to hshaikh.

Perhaps a fido rep or stephan chan can confirm this??

[deepblue6709]

This is what I got:

Before,

CityFido $45+8(enhanced VM & display)+0.5(911)+6.95(SAF)+tax=$68.31

After,

CityFido $15 credit per month for 2 yrs contract and Free z710i, total is $51.36

Save $15 plus tax and free phone with signing 2 yrs.

Not too much, but I realize there is no too much space I can get unless giving up the CityFido. correct?

[xpoint9]

**NO CONTRACT**
**TOTAL $15 ($17 inc tax) Per Month**


200 Daytime minutes
Unlimited evening and weekends starting at 7 PM
Call display
Call waiting
Conference calling
100 mins Fido to Fido
$5 Rebate for 12 months
SAF + 911 Included



**A Phone for $15**

Sony Ericsson Z550a
http://fido.ca/en/images/personal/products/handsetdetails/erics_z550a.jpg
http://fido.ca/portal/product/handsetdetail.jsp?id=erics_z550a&lang=en&cat=1

I had about $50 worth of Fido credits, and they threw in $125 as goodwill credit

My old phone died, and I needed a new phone till Jan 2008, so i was looking for cheap phone, because I'm planning on getting a really good phone in January of next year.

So i think this is the best phone to fill in the gap of 5 months.

They were offering me the Nokia 6061 for free, but it had no external screen.

[jeeva86]

wow..only if you could them to throw in unlimited incoming somehow.

[st7860]

Perhaps a fido rep or stephan chan can confirm this??

fido staff hang out here
http://www.facebook.com/group.php?gid=2267671435

[chaoslord]

This is what I got:

Before,

CityFido $45+8(enhanced VM & display)+0.5(911)+6.95(SAF)+tax=$68.31

After,

CityFido $15 credit per month for 2 yrs contract and Free z710i, total is $51.36

Save $15 plus tax and free phone with signing 2 yrs.

Not too much, but I realize there is no too much space I can get unless giving up the CityFido. correct?


how come you're paying SAF?? we cityFido people aren't paying these. So your credit is more like 15-7= 8$ BUT still a great deal with the phone and we need to be under contract to keep city fido anyway

[deepblue6709]

how come you're paying SAF?? we cityFido people aren't paying these. So your credit is more like 15-7= 8$ BUT still a great deal with the phone and we need to be under contract to keep city fido anyway

Because I had never signed any contracts for CityFido so they increased my rate to $45 plus SAF couple yrs ago. Damn, I should sign it to save 10 more bucks per mo.

Anyway I signed it yesterday and received the new phone today noon by UPS. Surprised!:lol:

[xpoint9]

**NO CONTRACT**
**TOTAL $15 ($17 inc tax) Per Month**


200 Daytime minutes
Unlimited evening and weekends starting at 7 PM
Call display
Call waiting
Conference calling
100 mins Fido to Fido
$5 Rebate for 12 months
SAF + 911 Included



**A Phone for $15**

Sony Ericsson Z550a
http://fido.ca/en/images/personal/products/handsetdetails/erics_z550a.jpg
http://fido.ca/portal/product/handsetdetail.jsp?id=erics_z550a&lang=en&cat=1

I had about $50 worth of Fido credits, and they threw in $125 as goodwill credit

My old phone died, and I needed a new phone till Jan 2008, so i was looking for cheap phone, because I'm planning on getting a really good phone in January of next year.

So i think this is the best phone to fill in the gap of 5 months.

They were offering me the Nokia 6061 for free, but it had no external screen.

---------------------------------------------------------------------------------------------------------------------------------

Hey,

Just wanted to know how u got ur fido deal and a new phone, any tips would be appreciated.

I was out of the country for 3 months so i told them to put me on the $10 retention plan, also had a 5 dollar credit

my phone is 2.5 yrs old and starting to not work so i wanted to get a new one and get a better retention plan, all without signing a contract,

Thanks



Hey,

I was paying around $60 for almost the same plan that i have right now. and I wasn't on any contract back then either. so couple of months ago; I called fido and told them that I would like to cancel my account. and they asked me why.

So i told them that Bell was offering me a better deal (I just made it up) i told them they were giving me 200 Daytime mins, Call display, unlimited eve and weekends. and SAF + 911 included and all just for $25. Fido matched this deal. so i was paying around $26 monthly

So this week my phone started to die down, its a 3-4 year old Motorola v60i i think. So i looked at the phones fido had, and there isn't much choice so i thought i would go to rogers and ask them to switch my plan and my phone number over from fido to rogers. but then i decided to try and see what i can get from fido.

I called fido again, this time i told them that telus was offering me the same deal that i have right now but they were giving me a free phone as well. (I made this up as well) so the CSR was a bit shocked, and said that no one would give out a free phone without a contract, so i said then just go ahead and cancel my account. but then she put me on hold and came back and said that she would give me the Nokia 6061 for free, I still said no, because it didn't have external screen, so she finally gave me Sony Ericsson Z550a for $20 with no contract and she gave me a $5 rebate every month for 12 months, and she gave me some other credits which made the total come down to around $17 including taxes

[pria]

Hey guyz!!!

Actually I called in today to ask about renewing my contract. I was on a contract with FIDO of 2 years, but actually I was with them for another extra year and a half. Since I was with them for an extra year and a half, I asked to give me a better deal. They wouldnt do anything at all.
I had the 25 dollar plan
*100 daytime mins
*1000 evenin and weekends
*incommin free
FOR CALL display I was charged 6 dollars
so 25+6+6.95+.5=38.45 plus tax, which came to about 43 sumthin

I was with them for an extra year and a half, no promotion at all. The rep said well its illegal, we cant do anythin. This is the promotion we have now. If you want take the 20 dollar plan for 200 minutes only. Really rude dont u think!!!!!!!!! Well I keep up with the threads and I read the post about (WAIT TILL AUGUST 8TH FOR BETTER OFFERS) im not sure if its real, but I will wait and see....what do u guyz think I should do???????? HELP!!!!! come on i paid them over 600 bucks without contract nuttin with a ****** deal...what should i doo??????

[FacistCop]

Hey guyz!!!

Actually I called in today to ask about renewing my contract. I was on a contract with FIDO of 2 years, but actually I was with them for another extra year and a half. Since I was with them for an extra year and a half, I asked to give me a better deal. They wouldnt do anything at all.
I had the 25 dollar plan
*100 daytime mins
*1000 evenin and weekends
*incommin free
FOR CALL display I was charged 6 dollars
so 25+6+6.95+.5=38.45 plus tax, which came to about 43 sumthin

I was with them for an extra year and a half, no promotion at all. The rep said well its illegal, we cant do anythin. This is the promotion we have now. If you want take the 20 dollar plan for 200 minutes only. Really rude dont u think!!!!!!!!! Well I keep up with the threads and I read the post about (WAIT TILL AUGUST 8TH FOR BETTER OFFERS) im not sure if its real, but I will wait and see....what do u guyz think I should do???????? HELP!!!!! come on i paid them over 600 bucks without contract nuttin with a ****** deal...what should i doo??????
You should try again. Find an offer from another company and threaten to quit unless they match it.

I wouldn't worry about the very slight changes that are coming into effect on August 8th.

[zsmnv]

fixed! fido came through... :)

[pria]

You should try again. Find an offer from another company and threaten to quit unless they match it.

I wouldn't worry about the very slight changes that are coming into effect on August 8th.

I mentioned how Rogers is offering a better deal..mentioned the plan to them, but the rep had nothing to say. I also mentioned how my friends got better plans.The repz said how these are the offers for now, we cant do anything. I even mentioned about cancelling the account, they had nothing to say.

[Nitol]

This is what I got:

Before,

CityFido $45+8(enhanced VM & display)+0.5(911)+6.95(SAF)+tax=$68.31

After,

CityFido $15 credit per month for 2 yrs contract and Free z710i, total is $51.36

Save $15 plus tax and free phone with signing 2 yrs.

Not too much, but I realize there is no too much space I can get unless giving up the CityFido. correct?

I've got the same "city fido" deal (no contract) and I pay the same ~$69.
I called Fido recently and asked about a new phone,they offered krzr @ $150 (their regular price) if I sign for three years!
I really like to know what you asked them to get that deal?It sure sounds good.I might try it myself.

[beripari]

OK -- after following this thread for several months (while paying a $40 monthly invoice after my contract expired in Feb!), I finally felt in the negotiating mood -- spurned on by xpoint9's post (THANKS FOR THE PUSH!)! So I called and had excellent service really -- the best discussions I've EVER had with Fido CSR & customer retention! Two very pleasant individuals! I don't have extensive needs -- just a mom who needs cell for emergency kid-related stuff but doesn't want to go "pre-paid"! Good or not, this is what I got and I'm pretty happy with it!:

TWO - YEAR CONTRACT
$20 - 200 anytime minutes
8 - Call Display & Voice Mail
6.95 - SAF]
.50 - whatever
_________
$ 35 Approx.
($15) monthly credit
_________
$20 + taxes = $23 monthly (SURE BEATES $40+ monthly!)

PLUS Sony Ericson Z710i for free + Free TRIpak gift of charger, earpiece, case.

The only phones I like are the Ericson's (curretnly have a z600).
ANY COMMENTS ON THE z710i?? I have 15 days to exchange (actually 8-10 by the time it's received!).

OH YEAH, when we were discussing the "credits", I mentioned to her that during my last contract, it was a monthly part-time job every time my invoice arrived to call them for an hour each time to get the invoicing corrected! She assured me that the credits are now all automated and automatically appear in the systme each month vs. before when they were "manual"? So, hopfeully there'll be no problem -- we'll just have to wait & see!

And, still considering getting an 11 yo a cell phone even though I think he's too young but he'll be needing it for frequent long distance travel this year.
Fido suggests that pre-paid is the best way to go for him -- I have extra phone & sim card. Usage is .30 per minute, even for long distance (so they SAY?!?) & we'd only have to buy a $10 voucher. But they weren't able to answer whether there would be any monthly fee associated with this ie for his own phone number, etc. so I'll still need to do some further investigation to find out the REAL monthly cost & any implications (ie, the vouchers expire if not used within XXX days?). Any comments or suggestions in best (& cheapest!) way to get cell phone for an 11yo?

[ITsupport001]

Just in case...

I recently saw displays downtown for discounts through Bell if you sign a contract as a corporate employee...

So I called Fido to see what they could do to match it, and they beat it...

This is what I got:

$22/Month not including SAF, Tax..

250 Daytime Minutes
Unlimited evenings and weekends starting at 7 PM
Unlimited Incoming Calls
Voicemail
Call Display
Call Waiting

I thought it was such a sweet deal...

I also ordered the KRZR K1 AIDS phone, just because I was in a good mood after she told me that...

Try it...

Call and ask them to match the plans from Bell that are posted downtown Toronto.
Their details are:

$23/month not including SAF

250 Anytime Minutes
Unlimited Evenings and Weekends starting at 6 PM
Voicemail
Call Display
Call Waiting
Call Forwarding
Conference Calling

Even if Fido doesn't agree to match it, that bell deal is still pretty good for ANYONE working downtown.

[deepblue6709]

I've got the same "city fido" deal (no contract) and I pay the same ~$69.
I called Fido recently and asked about a new phone,they offered krzr @ $150 (their regular price) if I sign for three years!
I really like to know what you asked them to get that deal?It sure sounds good.I might try it myself.

1st thing, it really depends on your account history with Fido and how long you have been with CityFido.

When I phoned them, I asked the girl any competitive offer other than closing my account because I received corporate discount from Telus. So she put me on hold then offered me $15 credit.

Then I mentioned about free phone if I'd like to sign the contract. and also mentioned having received the mail from FIDO about $50 credit of the phone with signing the contract.

So she offered me SE z710i for free, or Nokia 6300 for $50 or Motorola K1 for $100 from my Fido Dollor. The reason I picked z710i because its Quad-band rather than 6300's tri-band.

And got the phone yesterday, that's the next day shipping by UPS. Very surprised...

Hope this helps and good luck.

[rsxonly]

Just in case...

I recently saw displays downtown for discounts through Bell if you sign a contract as a corporate employee...

So I called Fido to see what they could do to match it, and they beat it...

This is what I got:

$22/Month not including SAF, Tax..

250 Daytime Minutes
Unlimited evenings and weekends starting at 7 PM
Unlimited Incoming Calls
Voicemail
Call Display
Call Waiting

I thought it was such a sweet deal...

I also ordered the KRZR K1 AIDS phone, just because I was in a good mood after she told me that...

Try it...

Call and ask them to match the plans from Bell that are posted downtown Toronto.
Their details are:

$23/month not including SAF

250 Anytime Minutes
Unlimited Evenings and Weekends starting at 6 PM
Voicemail
Call Display
Call Waiting
Call Forwarding
Conference Calling

Even if Fido doesn't agree to match it, that bell deal is still pretty good for ANYONE working downtown.

what corporate company did the advertisment say it was for? and did u mention what company you were with?

[beripari]

The big difference between Bell & Fido is that one bills per second & the other bills per minute. As a family who has both Bell & Fido, I can tell you it makes a big difference in $$ savings if you have per second billing! So, take that into account for the Bell plans -- sometimes they end up costing more in the longrun!

[pria]

Hey guyz!!!

Actually I called in today to ask about renewing my contract. I was on a contract with FIDO of 2 years, but actually I was with them for another extra year and a half. Since I was with them for an extra year and a half, I asked to give me a better deal. They wouldnt do anything at all.
I had the 25 dollar plan
*100 daytime mins
*1000 evenin and weekends
*incommin free
FOR CALL display I was charged 6 dollars
so 25+6+6.95+.5=38.45 plus tax, which came to about 43 sumthin

I was with them for an extra year and a half, no promotion at all. The rep said well its illegal, we cant do anythin. This is the promotion we have now. If you want take the 20 dollar plan for 200 minutes only. Really rude dont u think!!!!!!!!! Well I keep up with the threads and I read the post about (WAIT TILL AUGUST 8TH FOR BETTER OFFERS) im not sure if its real, but I will wait and see....what do u guyz think I should do???????? HELP!!!!! come on i paid them over 600 bucks without contract nuttin with a ****** deal...what should i doo??????

I called back today and got this offer, which is better than the previous plan I had.

its 33.45$ plus tax,(the rep mentioned 37 flat) but I think its 38 something
2 year contract
100 minutes
after 7 free/weekends free
unlimited incumming
unlimited network calling(to rogers and fido free)
10 dollar credit for 24 months(call display included)
guess 911 charge,SAFall got included

so 33.45$ plus tax

the rep mentioned I can get VM, 25 messages and 50 dollar credit if i go on a 3 year, i said no thanks lol

I also used my fido dollars and they took off another 50 sumthin on my phone, so got it for free...it was the sony ericsson z710i

[liferocks]

just talked to the fido CSR. Gave me a descent deal ...

Previous Deal: $ 25 Student Plan

150 daytime mins
Unlimited Weekends/Evenings
Unlimited Incoming
Call ID/VoiceMail/Conference Calling
SAF + 911
2 yrs Contract.

Price paid every month(including taxes) : $ 46 approx

New deal:

200 Day time Mins.
1000 fido to fido mins.
Unlimited Weekends/Evenings
Unlimited Incoming
Call ID/VoiceMail/Conference Calling
SAF + 911
2 yrs Contract.

Free sony ericsson z710i + tripack.

Price paid every month (including taxes) : $ 28.40

[666Hunter666]

My first post. Hi to all :razz:

My phone bill:
100/1000 E/WE + Unl. incom. $25
911 $0.50
Call display $6.00
System Access fee $6.95


Total $38.45x1.06 = $40.76 for a single line


I called Fido Retentions today and the CSR offered me a 3 year contract on a
couples plan

-100 daytime + 50 bonus mins
-1000 E/WE @7pm
-unlimited air time between the 2 fido phones
-25 picture video messages/month
-Unlimited fido text
-MOTOKRZR K1 $150-$110 credit
-Nokia 6300 $100-$110 credit
-call waiting + call forwarding + conference calling...... fido already includes these in their packages
-Voicemail + Call display $10/ a phone but CSR would credit call display for both phones
-6 months unlimited air time instead of the 3 month bonus


So cost of my monthly plan for 2 phones is $35 + ($7.45/phone) X2 system access fee and 911 + ($4 for voicemail and call display after $6 credit) X2



$35+$14.90+8=$57.90x1.06=$61.37
Also I have been with Fido for 10 years!!!!!! :cry:
I really would like to get Unlimited incoming and Unlimited Evenings if it is possible and still debating on the 3 year contract.

























;

[leof]

i hate to ruin the fun here, and by no means am i aiming this at any particular individuals (i myself have a few retention plans), but i hope rogers and the other canadian carriers follow the the recent trend in the states by nextel and at&t, and terminate some of the more "greedy" customers who abuse retentions. i know it's human nature to exploit what you can, especially when someone else is footing the bill (and i am no exception), but it makes me feel guilty knowing that the loud, abusive, greedy customers get the best deals and the honest, timid, patient, and ignorant (in an innocent sense) get screwed in comparison.

[st7860]

My first post. Hi to all :razz:

My phone bill:
100/1000 E/WE + Unl. incom. $25
911 $0.50
Call display $6.00
System Access fee $6.95

;

you got a good plan. I support you and everyone that tries to get a better deal. I don't support anyone who would rather pay a higher price like you would in the USA.

[beripari]

i hate to ruin the fun here, and by no means am i aiming this at any particular individuals (i myself have a few retention plans), but i hope rogers and the other canadian carriers follow the the recent trend in the states by nextel and at&t, and terminate some of the more "greedy" customers who abuse retentions. i know it's human nature to exploit what you can, especially when someone else is footing the bill (and i am no exception), but it makes me feel guilty knowing that the loud, abusive, greedy customers get the best deals and the honest, timid, patient, and ignorant (in an innocent sense) get screwed in comparison.

But, unfortunately, that's the way it is in society -- the honest, timid, patient and ignorant "innocents" always get screwed! It happens in banking all the time -- if you've been a loyal customer for 25/30 years & don't ever ask for a deal, you don't get one! Same with cell phone companies, magazine subscriptions, tc. Unfortunately, loyalty is not rewarded, they're out for the "new" customer & that's who get the deals. So, you have to speak up!

As for loud, abusive & greedy -- sure, that might work for some obnoxious types but it doesn't have to be that handled that way -- soft, pleasant & firm works wonders too! Everyone doesn't want to exploit but, yes, everyone wants to feel like they're getting a deal, or at minimum, not being ripped off. I'd much rather keep the $$ in my own pocket. Isn't it odd though that these large companies can offer you the same plan or more for half the cost and STILL make $$!! Sure doesn't make ME feel guilty about that! Just like shopping! This week alone, I found several identical items at four different stores -- exact same, including the manufacturer! Two examples: one was $3.98 or $16.98 - regular prices!!; the other was $3.99 clearance (reg. $7.98!) or $12.98. Nothing loud, abusive or greedy but definite awarenes vs. ignorance required. That's life!

PS: in my personal FIDO case, it was actually extremelly pleasant - chatted personally with both employees for quite some time (!) and the best service I've ever received from them! Very enjoyable experience!

[st7860]

its like a group mentality thing. of course people would come out on a public board and say that they feel its like ripping off fido, but how many of them would deliberately not call retentions(in private) because they feel its 'ripping them off'?

[carlosthebest]

Just to clear things up, retention plans aren't ripping anybody off. No company in their right mind would sell something to a customer at a loss, that said, Fido is still making a profit off customers who are running even the cheapest of retention plans. Furthermore, Canadian cell phone customers are getting taken from behind in comparison to the Americans, and I personally feel that a retention plan is a well deserved benefit of subscribing to an often overpriced agreement package.

[st7860]

Just to clear things up, retention plans aren't ripping anybody off. No company in their right mind would sell something to a customer at a loss, that said, Fido is still making a profit off customers who are running even the cheapest of retention plans. Furthermore, Canadian cell phone customers are getting taken from behind in comparison to the Americans, and I personally feel that a retention plan is a well deserved benefit of subscribing to an often overpriced agreement package.

and, don't forget that $25 ripoff fee to subscribe to prepaid if you have a monthly(not contracted) lpan.

[Nonopeno]

Maybe I am considered as a "bad" customer in fido's books.

Last time I called back about a billing error, the rep told me "look, there have been plenty of credits put in to your account, I am telling you right now you have to pay your bills"

This is due to the fact they charged me for the upgrade of the phone which was supposed to be free (also sent me a wrong model), charged me long distance charges when i have 100 minutes included each month. I have to call them back for 3 months straight before they finally corrected it, and that guy was yelling at me about me not wanting to pay my bills.

From now on, if I have a chance, I will suck every penny from them, every chance I get.

[atforum]

i hate to ruin the fun here, and by no means am i aiming this at any particular individuals (i myself have a few retention plans), but i hope rogers and the other canadian carriers follow the the recent trend in the states by nextel and at&t, and terminate some of the more "greedy" customers who abuse retentions. i know it's human nature to exploit what you can, especially when someone else is footing the bill (and i am no exception), but it makes me feel guilty knowing that the loud, abusive, greedy customers get the best deals and the honest, timid, patient, and ignorant (in an innocent sense) get screwed in comparison.

Wow so companies that charge 6bucks for cid, something that is free in Asia are innocent while the customers who try to get it are bad.

nice

[beripari]

and, don't forget that $25 ripoff fee to subscribe to prepaid if you have a monthly(not contracted) lpan.

REALLY ?!?!? I was thinking of giving my old phone to my kid & getting him pre-paid but not if I have to pay $25 a month on to of that!!! Are you sure?

[ai_c]

yes, there is a fee if you want to switch mo from a plan to a prepaid one. $25 sounds about right, as far as i can recall.

[beripari]

yes, there is a fee if you want to switch mo from a plan to a prepaid one. $25 sounds about right, as far as i can recall.
I wouldn't be switching from monthly - I already have a contract for myself -- I would be opening a new pre-paid account for a kid. The retention person told me there was no monthly charge which I can't see since they need to give you a phone number! The marketing person who called me several months ago said something like $15 a month. Either way, too expensive for a kid! I'll need to call them to confirm exactly what it is or look for something cheaper -- he'll have minimal useage requirements. Someone told me Virgin was the cheapest way to go or maybe even President's Choice? Anyone know? Anyone out there with kids & a cheap phone plan for them?

[ai_c]

if that's the case, there will be no charge. you just have to find which among the dollar denomination will fit your needs. do keep in mind that the $ load you have has an expiration and if you don't put more money in before it expires, they'll be gone. i've read that 7-11 phones are good and they're good for a year, it comes with a phone and load/minutes already.

[beripari]

What's a 7-11 phone? Is that company or a type of phone? I was thinking of giving him my old Fido phone & buying a $10 card.

[ai_c]

The phones are "branded" with 7-eleven and you purchase them through the 7-eleven stores, they are pay as you go. If you decide to go with Fido's, the $10 is good for 30days only.

[beripari]

The phones are "branded" with 7-eleven and you purchase them through the 7-eleven stores, they are pay as you go. If you decide to go with Fido's, the $10 is good for 30days only.

Thanks for the clarification about 7-11. But, not true about Fido! I called them today to get specifics about pay-as-you go. From what the woman told me, it's really a no lose situation for me to get my kid the phone. And, I asked her several times -- are you absolutely sure about the info you've given me because two others have given me differing info (but one was from a Fido "marketing" firm & the other was a retention employee who admitted she was not sure & that I should call Fido CSR for specifics!).

Yes, she was -- I spent 40 mins. on the phone with her! First, I have a Fido contract (just re-signed for 2 yr term) & have been a customer for over 10 yrs -- this didn't come up in the conversation at all but she had my file open so not sure if it has any bearing on anything I was told. Here's what she said:

First, there is absolutely no cost for to open a pre-paid plan for my son & get him a phone number. All free; no monthly fee at all! I would be giving him my old phone & sim card. He would get free call display & free voice mail!
He then buys the prepaid "coupons": $10 would be .30/minute; $20 or $30 would be .20/minute so are the better value. If he does not use the full amount within 30 days of activating the pre-paid card, we just call up before the 30 days expire and any remaining time will be extended for a further 30 days!! This can be done as often as necessary! So, in effect, we never lose any minutes we've paid for! This is what basically made the decision for me -- in additional to "no monthly cost"! The only contingency is that, if he doesn't use the phone at all in a 6-month period, then he loses his assigned phone number & would have to reopen a new account with a new number. So, as long as he makes just one phone call in a 6-month period, no problem! Long distance charges are air time cost + additional .30 mins so = either .50 or .60 per minute depending on which prepaid card he's purchased. For period of extended travel, we can always call to see how much time is remaining on his prepaid card to determine how many more to buy for him in advance. The only question hubby raised was, is Fido available everywhere, in every province. I'll need to check the places he'll be travelling to to confirm but I don't think there should be a problem?

She strongly suggested we request that internet and maybe text messaging be turned off so that he doesn't accidently use them and run up the costs!

I questioned her several times about all of this information to confirm that the absolute sole cost is the purchase of the pre-paid cards --- she repeated that there are no additional costs whatsoever -- she confirmed that was correct! Now, I did not specifically ask about SAF but will do so when I call to open the account as well as RE-confirm all of this info just to be sure & have no surprises!

So, based on this, there is absolutely no way we can lose! And, since we already have a spare phone, no $$ outlay required there -- unless of course he loses it -- after all he's just a kid! But then, he'll have to buy a new one out of his allowance -- that may take a REAL long time to save up for!

Does anyone see any problems with this or have any additional questions that come to mind that should be asked when opening the new plan?

[ai_c]

i was on prepaid couple years back and i've never heard of them being able to extend another 30 days for any unused portion of the load. if you don't put in more money before it expires, they're gone. reconfirm with them regarding that. there is no saf, but there is the 911 fee which i believe is $0.50 every month.

[beripari]

i was on prepaid couple years back and i've never heard of them being able to extend another 30 days for any unused portion of the load. if you don't put in more money before it expires, they're gone. reconfirm with them regarding that. there is no saf, but there is the 911 fee which i believe is $0.50 every month.

Thanks for pointing that out -- that was also my understanding before I called them. Perhaps it's possible that this is an "unpublicized"(?) change that has been made since you were on prepaid or even more recently. I'll reconfirm when I open the account and ask again about SAF and 911 since neither of these were discussed.

[leof]

Wow so companies that charge 6bucks for cid, something that is free in Asia are innocent while the customers who try to get it are bad.

nice

unfortunately, i am not comparing the industry across nations. yes, cid is free in many countries. yes, the saf does not exist in many countries. yes, email and text are closer to 1 cent than 15 cents in certain countries. yes, incoming calls are never billed in certain countries. yes, phones are not locked in certain countries.
any citizen of any carrier from any country can make a comparison regarding an aspect of their carrier, and therefor conclude it is a ripoff compared to "x."
it is also true, that this particular country seems to lag behind other markets.
digression aside, what i am simply trying to state that i feel guilty knowing the honest, hard working citizens like my father are paying twice what loud, tech-swavvy, greedy (i am much greedier than my father) customers like me, for half the service.
the reality is that we all want to exploit everything that we can. at times our conscience hinders us. at times, our laws. but in the end, those who are capable of exploiting more, will exploit more than their less capable neighbours.
i am simply disgusted by this truth. but by no means does it stop me from accepting it, and making use of it for my own benefit.

lol. i just made a rip at the very fabric of rfd. haha

[beripari]

..... the honest, hard working citizens like my father are paying twice what loud, tech-swavvy, greedy (i am much greedier than my father) customers like me, for half the service
the reality is that we all want to exploit everything that we can. at times our conscience hinders us. at times, our laws. but in the end, those who are capable of exploiting more, will exploit more than their less capable neighbours.
i am simply disgusted by this truth. but by no means does it stop me from accepting it, and making use of it for my own benefit.


Actually, I find that disgusting too that our parents and/or less capable neighbors are paying more for less. But, for the older generation, I think its more that they came from a very different era -- where companies looked after loyal customers, most had one job for life, a person's word was good enough. Times have really changed! Now, you have to have everything in writing, "jobs for life" with the same company are virtually non-existent and loyalty means nothing either as an employee or a consumer -- in fact, if you don't speak up, which many don't, you're probably getting ripped off! Most customer service stinks! Pretty sad, isn't it!

[FacistCop]

... i am simply disgusted by this truth. but by no means does it stop me from accepting it, and making use of it for my own benefit.

lol. i just made a rip at the very fabric of rfd. haha

Sites like RFD are about taking power away from the corporations and putting it back in the hands of consumers. You should not feel guilty for paying less than your father - you should feel ANGRY that he is being preyed upon by companies who are happy to take advantage of anyone "naive" enough to assume that they are being offered a fair price.

And of course you should help him out by sharing some of your deals!

[joker32]

What is the CSR? I called 611 today and the guy could only offer me deals I see on their site.

Sorry, I didnt really wanna look in to all 72 pages to find it :D

[emoci]

What is the CSR? I called 611 today and the guy could only offer me deals I see on their site.

Sorry, I didnt really wanna look in to all 72 pages to find it :D

Look at the very first post

[Isoforce]

this is what i got for my parents...

my dad has been w/ fido for 11 yrs using the 20/200 plan

managed to get:

Dad - 50 min + CD (no contract) -> 15/mth
Mom - 200 min, unltd evening wkd, 1000 f2f, CD, VM (2 yrs) -> 15/mth

Total monthly - 48.90 out the door for 2 plans

Plus 75 fido dollars to get the nokia 6126 for free for my mom + $40 referral bonus.

Plan may not seem that great...but they essentially gave my mom a retention plan even w/ no past history and transfered the fido dollars that were on my dad's account originally to her no questions asked.

[TenzoR]

i kept my old plan and just got the free Call Display.

[grilw]

Sites like RFD are about taking power away from the corporations and putting it back in the hands of consumers. You should not feel guilty for paying less than your father - you should feel ANGRY that he is being preyed upon by companies who are happy to take advantage of anyone "naive" enough to assume that they are being offered a fair price.

And of course you should help him out by sharing some of your deals!

Quoted for honesty and truth .

Companies are PREYING on your naive and uneducated parents , not the other way around !

[alpenrock]

good

[WickedXJ]

Hey guys;

A little off topic, I got my retention plan from fido... was waiting to do it, wanted to try the phone in store. Employee at the store told me there were some new phones coming out, this was about 3 weeks ago. Was in fido again today, and an employee told me they are coming out on the 15th, they were a motorola and a nokia, but didnt know which models they were.... anyone here know?

[athena383]

Nokia 5200 and Motorola W510

[ToniCipriani]

i hate to ruin the fun here, and by no means am i aiming this at any particular individuals (i myself have a few retention plans), but i hope rogers and the other canadian carriers follow the the recent trend in the states by nextel and at&t, and terminate some of the more "greedy" customers who abuse retentions. i know it's human nature to exploit what you can, especially when someone else is footing the bill (and i am no exception), but it makes me feel guilty knowing that the loud, abusive, greedy customers get the best deals and the honest, timid, patient, and ignorant (in an innocent sense) get screwed in comparison.

Do you know how much we are paying more just because there's not enough competition here?

[ahehar]

Anyone get a retention plan recently??

Called today and the best offer I got was:

Price: $19+7.45 for SAF & 911 = $26.45 + tax
-200 day time
-Unlimited Eveninng/Weekend After 7
-Unlimited Incoming
-1000 fido to fido
-Call display + Voice Mail
+Additional $50 off any handset
On 2 Year contract

Anyone have any luck getting rid of the SAF recently, they wouldn't budge on that? I don't need the 1000 fido to fido or the 200 day time minutes (I'd be ok with 150) if they could reduce the price a bit more...

[joomie86]

called today,
20 + 6.95 + 0.50 plus tax = $31.30

250 daytime
unlimited evening/weekends
unlimited incoming
free call display
100 long distance minutes

for 2 extra dollars I could have gotten 100 text msgs?

it's not a GREAT plan, but it's all I need.

[nato]

called like 2 weeks ago

2year contract
$39 dollars after tax with everything included

100 daytime
Unlimited network, fido to fido, fido to rogers home/wireless
Unlimited incoming
Unlimited evening and weekend
free call display

and a sony ericsson z710i for free.



is that considered a good deal?

[sweetvar26]

called today,
20 + 6.95 + 0.50 plus tax = $31.30

250 daytime
unlimited evening/weekends
unlimited incoming
free call display
100 long distance minutes

for 2 extra dollars I could have gotten 100 text msgs?

it's not a GREAT plan, but it's all I need.

should we just say to cancel the account ? Also i have been using an unlocked phone for the past 2 years paying month - month.

Should i just be like i want to cancel my account or straight away ask for a retention plan ??

Also will there be a contract i need to sign or can i just pay month to month ??

[FacistCop]

should we just say to cancel the account ? Also i have been using an unlocked phone for the past 2 years paying month - month.

Should i just be like i want to cancel my account or straight away ask for a retention plan ??

Also will there be a contract i need to sign or can i just pay month to month ??
You can say you want to quit, although according to the OP they may just go ahead and cancel it (you can stop them before it's finalized though).

A better choice might be to say something like "I've been offered the following plan by your competitor, but I wanted to give you the chance to match it before I quit."

You don't necessarily have to sign a contract, especially if you already have a phone.

[oso_fast]

Called today,

For 20 + SAF + 911
I got
200 daytime min
1000 fido to fido
voice mailbox
caller id
weekends and evenings

and got 50 dollar credit towards a purchase of a new phone (nokia 6300)

[Truemana]

I called today and asked about them matching the $40 Telus Fave 8 student plan. This is what I got:

$15 base rate + $16 value pack + SAF + 911 + tax

-150 daytime
-unlimited incoming
-unlimited E/W
-CID/EVM/2500 text/NameDisplay/WhoCalled/2500 instant messages
-unlimited local calls for 6 months
-free LG Chocolate
-Two year contract

Not bad?

[Truemana]

You can say you want to quit, although according to the OP they may just go ahead and cancel it (you can stop them before it's finalized though).

A better choice might be to say something like "I've been offered the following plan by your competitor, but I wanted to give you the chance to match it before I quit."

You don't necessarily have to sign a contract, especially if you already have a phone.

That's exactly what I did. I recommend you arent rude, and don't play games. Just tell them a competitor's better deal. At first he tried to give me an ok deal, but then called back the next day. I was honest, and said I don't want to leave Fido, but for $60 to cancel my contract for the Telus student plan, that's nothing. He got back to me with an awesome deal.

[chaoslord]

i have fido city, my contract expires feb 2008.

can I get anything now or I have to wait until my contract expires?

[joker32]

I called today and asked about them matching the $40 Telus Fave 8 student plan. This is what I got:

$15 base rate + $16 value pack + SAF + 911 + tax

-150 daytime
-unlimited incoming
-unlimited E/W
-CID/EVM/2500 text/NameDisplay/WhoCalled/2500 instant messages
-unlimited local calls for 6 months
-free LG Chocolate
-Two year contract

Not bad?

how do you guys negotiate... they never offer me good deals :( any help?

[Truemana]

how do you guys negotiate... they never offer me good deals :( any help?

Well, when I first started dealing with Fido I had this idea that you had to be firm (and sort of rude) to get what you want. That's true if its a car salesman, but not with Fido.

I called the retentions line... and waited about a half hour to get on with a rep. First thing I said was hey, how are you today, etc. I told him I've been pretty happy with Fido, but recently I came across the Telus plan. I read him the entire thing and he acknowledged it was a very good plan. He offered me the newly re-released $35 - $10 monthly credit = $25 student plan, and threw in a couple extras, but no contract. I said alright, it's better than my current plan and if a better plan comes by I'll call in again.

Then yesterday Ralph, the CSR, called me back to offer any new phone I wanted on a 3 year contract with that plan plus 6 months unlimited local. Problem is, with the student plan, it already has CID so you can't add valuepacks. He found another base plan worth $25. I said I wasn't comfortable with a full 3 year, and asked if the $10 credit, 6 months unlimited and new phone still applied. He said, "oh yes, of course Mr. Trueman".

My ex-girlfriend used to work for Cingular as a business plan CSR. She once told me if some one called up and knew her by first name and was always polite and honest she was way more likely to work to find the best plan for them. I took that advice this time, and I guess it paid off.

[joker32]

Truemana, I think i'll take your advice. I'll call fido again tomorrow and hope for the best. :D

[sweetvar26]

You can say you want to quit, although according to the OP they may just go ahead and cancel it (you can stop them before it's finalized though).

A better choice might be to say something like "I've been offered the following plan by your competitor, but I wanted to give you the chance to match it before I quit."

You don't necessarily have to sign a contract, especially if you already have a phone.

thanks for the advice buddy !

[jokaz]

Called today on behalf of my spouse for the very first time. Asked to cancel as i got "special" discount from Bell and my work...
My contract is about to expire on December and it was on the $30 plan unlimted Fido to Fido not including SF, voice and call display. I agreed to sign for 2 more years and here what they offered for $20:

Unlimited evenings+weekends
Unlimited Fido to Fido
Unlimited incoming calls
(Had all of those before)

100 dollars credit to upgrade for a new device without using my fido dollars (I picked the Sony Ericson Z710i)
6 months free local calls anytime
Free call display and caller ID
Credit of 10 dollars for the next 24 months

So the total is $20. The rep was very nice and I didn't negotiate at all. I felt that they were used to these kind of calls and just offered whatever most of people got here.

And another thing - I signed for 24 months contract starting today instead of December when my 3 years contract was supposed to be expired.

Now I need to think about my own City Fido, not sure it's going to be easy negotiate on this.

[joker32]

could it be the fact that i don't use my phone alot.. that's why they dont give me a good plan?

[qwertyuiop]

Does FIDO give discounts for BC Govt employees?

[vicvanshopper]

I've been reading all the great plans that you've negotiated and am quite envious about it. Could anyone posting their new rates mention how long they have been a client with FIDO? I'm a new (<3 mths) no contract subscriber and want to see if I can try to obtain the same type of deals. Thx!

[napoleonz]

I've got this on my 2nd very lightly-used #.

$15, anytime 50min.
-VM included.
-Call-display included.
-no SAF

Total bill is $15+tax.

What do you think? Better than pre-paid?

[KapnK12]

I've been reading all the great plans that you've negotiated and am quite envious about it. Could anyone posting their new rates mention how long they have been a client with FIDO? I'm a new (<3 mths) no contract subscriber and want to see if I can try to obtain the same type of deals. Thx!

I've been with Fido for about 8 years, with 6-7 on a monthly plan/contract.

[clone]

I've got this on my 2nd very lightly-used #.

$15, anytime 50min.
-VM included.
-Call-display included.
-no SAF

Total bill is $15+tax.

What do you think? Better than pre-paid?
Worse than 7-11 speakout prepaid.

0.20 per minute, i.e. $10 for 50 minutes.
-VM included.
-Call-display included.
-no SAF
-unused airtime will be carried forward with refill before expiry.

Mininum $25 airtime voucher expired in one year.

[beripari]

I've got this on my 2nd very lightly-used #.

$15, anytime 50min.
-VM included.
-Call-display included.
-no SAF

Total bill is $15+tax.

What do you think? Better than pre-paid?

I don't think it's better than pre-paid. I just got my son a pre-paid FIDO account today. $20 voucher = 100 anytime minutes, VM, CD & call waiting including, no SAF. Minutes expire in 30 days but if you add more $$, any remaining get carried over. So, for $20 month total (no tax!) -- just a bit more than you're paying, he's getting twice as many minutes as you are -- no contract, no account!

[emoci]

I don't think it's better than pre-paid. I just got my son a pre-paid FIDO account today. $20 voucher = 100 anytime minutes, VM, CD & call waiting including, no SAF. Minutes expire in 30 days but if you add more $$, any remaining get carried over. So, for $20 month total (no tax!) -- just a bit more than you're paying, he's getting twice as many minutes as you are -- no contract, no account!

BTW, Where d'you get a $20 Voucher with no tax?

[emoci]

I've got this on my 2nd very lightly-used #.

$15, anytime 50min.
-VM included.
-Call-display included.
-no SAF

Total bill is $15+tax.

What do you think? Better than pre-paid?

So you are paying about $15 + 911 ($0.5) + Tax=17.7 for 50 min (provided SAF is truly not included)

For 22.8/month you'd get all that, and 100 min on Prepaid

The silver lining is here:

-Provided that either you didn't sign a contract, or at best signed a 1 year contract, when that is up, or in 3 months, you can call and ask for more having been a customer(can't do this on prepaid)
-With a monthly contract you squeze more out of your minutes with per second billing, whereas prepaid is per minute

[st7860]

yes but thats $22.80 on prepaid, not $15.

[beripari]

BTW, Where d'you get a $20 Voucher with no tax?

Good point! I went to check my receipts from today. They didn't give me a M/C receipt for this but gave me a prepaid Fido Service Agreement that stated monthly service fee = $20.00. So I checked my M/C billings to see exactly what I was charged -- not yet posted. I think you're probably right that tax may be on top of that since GST applies to everything!

Plus, I signed a pre-authorized payment plan allowing them to automatically refill the phone each month with $20. Only because they have a special on right now that will double your minutes the first time it's refilled if you pay by credit card. So, son will actually get $40 worth of minutes instead of $20 next month. I can then cancel this automatic refill if I want.

Plus, I get a $20 referal credit on MY account (salesperson had to "fudge" the paperwork a little since apparently this credit does not normally apply to family members?).

[emoci]

Good point! I went to check my receipts from today. They didn't give me a M/C receipt for this but gave me a prepaid Fido Service Agreement that stated monthly service fee = $20.00. So I checked my M/C billings to see exactly what I was charged -- not yet posted. I think you're probably right that tax may be on top of that since GST applies to everything!

Plus, I signed a pre-authorized payment plan allowing them to automatically refill the phone each month with $20. Only because they have a special on right now that will double your minutes the first time it's refilled if you pay by credit card. So, son will actually get $40 worth of minutes instead of $20 next month. I can then cancel this automatic refill if I want.

Plus, I get a $20 referal credit on MY account (salesperson had to "fudge" the paperwork a little since apparently this credit does not normally apply to family members?).



I guess that makes sense since:

"Taxes and long-distance charges, roaming rates, data transmission fees, monthly 911 emergency service fee (50¢) and other applicable charges are not included. The 10% bonus is available only with monthly refills of $20 and the 15% bonus is available with monthly refills of $30"

Look out for this:

If you bought a phone your son should get a $25 credit within a few hours of activation (they didn't have to charge you a $20 for the first top up, but they may have). This has nothing to do with how you pay, you get it whenever you buy a phone..

Whether the other $20 you mention for CC payment is on top of that or the guy got confused with the $25, clear that up

After 90 days of having the phone active both you and your son should get a $20 credit each... (in light of the referral)

As for the monthly payments, since you have a pre-auth plan (I hope you set this up on a CC, not from the bank) they should credit your son monthly $20 + 10%

So set aside the $20 you mentioned about paying with CC you should see this:

$25 credit within few hours of activation
$20 credit after 3 months ($20 credit to you as well after 3 months) due to referral
$20 + 10% top up monthly

[beripari]

I guess that makes sense since:

"Taxes and long-distance charges, roaming rates, data transmission fees, monthly 911 emergency service fee (50¢) and other applicable charges are not included. The 10% bonus is available only with monthly refills of $20 and the 15% bonus is available with monthly refills of $30"

Look out for this:

If you bought a phone your son should get a $25 credit within a few hours of activation (they didn't have to charge you a $20 for the first top up, but they may have). This has nothing to do with how you pay, you get it whenever you buy a phone..

Whether the other $20 you mention for CC payment is on top of that or the guy got confused with the $25, clear that up

After 90 days of having the phone active both you and your son should get a $20 credit each... (in light of the referral)

As for the monthly payments, since you have a pre-auth plan (I hope you set this up on a CC, not from the bank) they should credit your son monthly $20 + 10%

So set aside the $20 you mentioned about paying with CC you should see this:

$25 credit within few hours of activation
$20 credit after 3 months ($20 credit to you as well after 3 months) due to referral
$20 + 10% top up monthly

Wow! THANKS for the info -- I was not aware of some of it! I didn't buy my son a phone -- gave him my old one since I got a new one when I renewed my contract. I paid for the $20 voucher w/ CC, NOT automatic bank debit (learned lesson long time ago when I got burned!) but only to get the "double time" credit special & was going to cancel it afterwards. But, I knew nothing about the 10% bonus (i must have missed that since I wasn't originally planning on going the automatic refill route) or that HE should also get a $20 credit?!?! -- is this the same as the "double time" they said he would get NEXT month, not three months from now? Why does HE get a credit after 3 months? They DID tell me about the monthly 911 fee and the way that charges work for long distance since that will apply when my son is travelling.

You know, in the past week I've spoken to FIVE different FIDO reps about pay-as-you-go; each one gave me very different information (some inaccurate!). Not very impressive! Plus my son has only just turned 11!! I was hesitant about giving a cell phone to a kid this age -- BUT, since he will be travelling quite often, its really the best way for him to keep in touch with home. Other parents have tried other methods (calling cards, giving their own cell phone to their kid & doing without while they're gone) but they haven't really worked out. We'll see how this goes! Hopefully he won't lose the phone (!) and will show some sense of responsibility (as much as an 11yo can!). After 3 months, we'll review useage/cost -- told him we'd fund him $10 per month then he's on his own for anything over that but we'll see what the most cost-effective route will be. Plus, we requested that internet & text messaging services be turned off although a friend mentioned today that text messaging rates may be cheaper than calling rates so will have to revisit that aspect. He's got the minute minder & time used features activated & has called *225 (?) after every phone call to make sure they're not overcharging him!

I'm sure my next invoice will require at LEAST an hour on the phone with FIDO with all the changes, credits, etc. that have gone on with my own account in the past week!

I'm not sure how charges work if he & I call each other (we're both on Fido) -- I assume that we will BOTH be using airtime? Also, I didn't have much chance to do alot of comparison since I want him to use it for a few weeks before school starts but have been talkiing to many parents & others about the type of pay as you go plans they have. The only better one I heard of was the one my 20yo nephew has: .20 per minute regardless of the $$ amount of the voucher and, it last for 60 days vs. Fidos 30 days. He is with President's Choice & got it last year during a promotion. The phone only cost him $25.

[emoci]

Wow! THANKS for the info -- I was not aware of some of it! I didn't buy my son a phone -- gave him my old one since I got a new one when I renewed my contract. I paid for the $20 voucher w/ CC, NOT automatic bank debit (learned lesson long time ago when I got burned!) but only to get the "double time" credit special & was going to cancel it afterwards. But, I knew nothing about the 10% bonus (i must have missed that since I wasn't originally planning on going the automatic refill route) or that HE should also get a $20 credit?!?! -- is this the same as the "double time" they said he would get NEXT month, not three months from now? Why does HE get a credit after 3 months? They DID tell me about the monthly 911 fee and the way that charges work for long distance since that will apply when my son is travelling.

You know, in the past week I've spoken to FIVE different FIDO reps about pay-as-you-go; each one gave me very different information (some inaccurate!). Not very impressive! Plus my son has only just turned 11!! I was hesitant about giving a cell phone to a kid this age -- BUT, since he will be travelling quite often, its really the best way for him to keep in touch with home. Other parents have tried other methods (calling cards, giving their own cell phone to their kid & doing without while they're gone) but they haven't really worked out. We'll see how this goes! Hopefully he won't lose the phone (!) and will show some sense of responsibility (as much as an 11yo can!). After 3 months, we'll review useage/cost -- told him we'd fund him $10 per month then he's on his own for anything over that but we'll see what the most cost-effective route will be. Plus, we requested that internet & text messaging services be turned off although a friend mentioned today that text messaging rates may be cheaper than calling rates so will have to revisit that aspect. He's got the minute minder & time used features activated & has called *225 (?) after every phone call to make sure they're not overcharging him!

I'm sure my next invoice will require at LEAST an hour on the phone with FIDO with all the changes, credits, etc. that have gone on with my own account in the past week!

I'm not sure how charges work if he & I call each other (we're both on Fido) -- I assume that we will BOTH be using airtime? Also, I didn't have much chance to do alot of comparison since I want him to use it for a few weeks before school starts but have been talkiing to many parents & others about the type of pay as you go plans they have. The only better one I heard of was the one my 20yo nephew has: .20 per minute regardless of the $$ amount of the voucher and, it last for 60 days vs. Fidos 30 days. He is with President's Choice & got it last year during a promotion. The phone only cost him $25.


About Referral Credit: http://www.fido.ca/portal/taf/promo.jsp
See here for possibilities with each top up, and the 10% deal: http://www.fido.ca/portal/en/packages/prepaid_airtime.shtml

One other thing, unless something has changed since March (last time I was using Prepaid), there is no invoice for prepaid accounts, it won't even show up on yours...

[beripari]

About Referral Credit: http://www.fido.ca/portal/taf/promo.jsp
See here for possibilities with each top up, and the 10% deal: http://www.fido.ca/portal/en/packages/prepaid_airtime.shtml

One other thing, unless something has changed since March (last time I was using Prepaid), there is no invoice for prepaid accounts, it won't even show up on yours...

THANKS AGAIN! Re Invoice, I was referring only to MY OWN account (nothing to do with my son's) -- so many different credits have occurred with every conversation I've had with FIDO that something will no doubt be missed. I've already had differing balances quoted today alone via three different methods!

[tigger03]

I've been reading all the great plans that you've negotiated and am quite envious about it. Could anyone posting their new rates mention how long they have been a client with FIDO? I'm a new (<3 mths) no contract subscriber and want to see if I can try to obtain the same type of deals. Thx!

I was a new fido client within a 15 day period, and managed to get the following:

$25
- 150 mins
- eve/wknds after 7 p.m.
- unlimited incoming
- ($10 discount for the remainder of the contract = $15+SAF+911 per month)

... I pretty much just asked them to match another corporate plan that I was getting from Rogers, and they gave me a $10 credit per month. They also added some OTHER credits on there for another $60 or so, and we also received the SE 710i for FREE on a 2 year contract. Others have a similar plan with CID and/or VM in there (they may have had a longer tenure with Fido than us), but this phone/plan is barely used, so it suits us well.

[moooo]

I was a new fido client within a 15 day period, and managed to get the following:

$25
- 150 mins
- eve/wknds after 7 p.m.
- unlimited incoming
- ($10 discount for the remainder of the contract = $15+SAF+911 per month)

... I pretty much just asked them to match another corporate plan that I was getting from Rogers, and they gave me a $10 credit per month. They also added some OTHER credits on there for another $60 or so, and we also received the SE 710i for FREE on a 2 year contract. Others have a similar plan with CID and/or VM in there (they may have had a longer tenure with Fido than us), but this phone/plan is barely used, so it suits us well.

I've been a customer for 2+ years and was offered this plan too, with a choice of call display or voicemail, and 6 months of unlimited local calling. With a 2 or 3 year contract I'd get a $100 credit towards a new phone. I can also combine this credit with my fido dollars.

I simply asked if they would match a Bell plan I was eligible for. I also asked if they would include any text messaging in my $15 plan and the rep was able to throw in 100 messages/month :)

[smuncky]

i need some help and advise from you guys concerning fido.

i'm coming up to the end of my 2 year contract with fido. i signed up with studentphones and have this plan.

100 daytime minutes
unlimited incoming
1000 evening and weekends

total 25$ + 911 + SAF
=32.45

now here comes the interesting part. my mom needs a cell phone as well now because of a new job. she will need A LOT of minutes, voicemail and caller display.

what kind of plan would be best for 2 people? would a family/couples plan be the best or would 2 seperate accounts be best (one for me and one for her)? i also have some fido dollars, could i use those to purchase a new phone? what other tips/haggling tricks can u reccomend that i can use to my advantage now that i'm close to my contract date?

thanks in advance!

[FacistCop]

now here comes the interesting part. my mom needs a cell phone as well now because of a new job. she will need A LOT of minutes, voicemail and caller display.

what kind of plan would be best for 2 people? would a family/couples plan be the best or would 2 seperate accounts be best (one for me and one for her)? i also have some fido dollars, could i use those to purchase a new phone? what other tips/haggling tricks can u reccomend that i can use to my advantage now that i'm close to my contract date?
I recommend reading the first post in this thread and looking at the last 5-10 pages to get an idea for the kinds of deals people are getting. I can't say for sure but I imagine the couples plan would be a better deal than separate accounts. It's hard to judge since the plans on their website are so much worse than the ones they offer when you call them. Just give retentions a call and see what they offer you (as always, it's best to mention a competitor's plan for them to match).

You can use your fido dollars towards a new phone, and if you want to sign a new contract they will give you an additional discount beyond the prices on their website.

[demanche]

If I decide I don't really want a cell, how hard is it to let someone take over one of these retention deals?

[smuncky]

I recommend reading the first post in this thread and looking at the last 5-10 pages to get an idea for the kinds of deals people are getting. I can't say for sure but I imagine the couples plan would be a better deal than separate accounts. It's hard to judge since the plans on their website are so much worse than the ones they offer when you call them. Just give retentions a call and see what they offer you (as always, it's best to mention a competitor's plan for them to match).

You can use your fido dollars towards a new phone, and if you want to sign a new contract they will give you an additional discount beyond the prices on their website.

the way i was thinking is can i sign up for anohter plan right now (for my mom, i was thinking the urban package, cuz that suits her the best) and then call in a couple weeks later when its closer to my conctract expiration date and try to get a better deal for my plan. is that possible?

[nice4]

Heard Rogers offers plan of $100 fill with their prepaid service and its valid for 365days, then $0.40/min. day time, $0.01/min. weekend and evening ?
Does FIDO offers such similar deal. Can anyone shed some lights please.

[ah_kitzu]

just called & got the following --

200mins daytime, unlimited evening / weekends
1000mins Fido to Fido (local) [bonus: 1st two months unlimited]
VM + CD
2 yr contract, $18 a month + SAF + 911 fee + tax = approx $29.50
**$10 rebate for 24 months** therefore around $20 / month.

what do u guys think? i think this one is alrite :cheesygri

[FacistCop]

just called & got the following --

200mins daytime, unlimited evening / weekends
1000mins Fido to Fido (local) [bonus: 1st two months unlimited]
VM + CD
2 yr contract, $18 a month + SAF + 911 fee + tax = approx $29.50
**$10 rebate for 24 months** therefore around $20 / month.

what do u guys think? i think this one is alrite :cheesygri
So you're paying $8 + SAF???

Are you sure you didn't misunderstand about the rebate? That plan with VM+CD for $18 already includes a discount/rebate of $10... I'm a little skeptical because that would probably be the best deal anyone has ever gotten.

[mobileguy]

Here is what sucks for me.

My contract for 3yrs is over.
I have had 2x 3yr contracts with them.

When requesting "what do you have to offer me" - they offer the same plan as any "joe" off the street.

Even with the ability to move my number elsewhere - you would think there was something they would do to sweeten the pot....

[FacistCop]

Here is what sucks for me.

My contract for 3yrs is over.
I have had 2x 3yr contracts with them.

When requesting "what do you have to offer me" - they offer the same plan as any "joe" off the street.

Even with the ability to move my number elsewhere - you would think there was something they would do to sweeten the pot....Did you actually threaten to quit and talk to retentions? If you just call 611 and talk to the regular CSRs they won't offer you anything.

[4flava]

Hi Guys,

I'm currently on this plan:

100/1000 E/WE + Unlimited incoming. - $25.00
911 fee - .50
call display - 6.00
SAF - 6.95
= 38.45 + taxes

My 2 yr contract is due October 14 th and I've been getting letters from Fido to sign back with them but I dunno what I can get from them..

I'm a very very light user of minutes on my personal cell phone.. last month I only used 44 minutes in total.

Any suggestions??... am I getting raped??? what should I negotiate for???

[FacistCop]

Hi Guys,

I'm currently on this plan:

100/1000 E/WE + Unlimited incoming. - $25.00
911 fee - .50
call display - 6.00
SAF - 6.95
= 38.45 + taxes

My 2 yr contract is due October 14 th and I've been getting letters from Fido to sign back with them but I dunno what I can get from them..

I'm a very very light user of minutes on my personal cell phone.. last month I only used 44 minutes in total.

Any suggestions??... am I getting raped??? what should I negotiate for???
Yes, you are being raped. Hard.

If 44 minutes is your typical usage, I would suggest going prepaid. You can get a $10 card which is good for 33 minutes, so every few months you would need to get a $20 card to carry you over. This way you should average less than $15/month, and you get voice mail, caller id and extended network. The downside is you have to keep an eye on your minutes to figure out which card to buy each month.

If you want to stick to a monthly plan (and maybe sign a contract for a free phone) you should be able to get an unlimited e/w plan with call display for low 20's per month, including SAF and everything. You might even be able to get a bare bones 50 minute plan for $15/month with no SAF.

[savemo]

Wow, that's some deal. I'm paying $20 + tax for 100 min + VM only. (the $15 retention plan and additional 50 minutes).

How'd you manage that? What plan were you on before?

just called & got the following --

200mins daytime, unlimited evening / weekends
1000mins Fido to Fido (local) [bonus: 1st two months unlimited]
VM + CD
2 yr contract, $18 a month + SAF + 911 fee + tax = approx $29.50
**$10 rebate for 24 months** therefore around $20 / month.

what do u guys think? i think this one is alrite :cheesygri

[4flava]

Yes, you are being raped. Hard.

If 44 minutes is your typical usage, I would suggest going prepaid. You can get a $10 card which is good for 33 minutes, so every few months you would need to get a $20 card to carry you over. This way you should average less than $15/month, and you get voice mail, caller id and extended network. The downside is you have to keep an eye on your minutes to figure out which card to buy each month.

If you want to stick to a monthly plan (and maybe sign a contract for a free phone) you should be able to get an unlimited e/w plan with call display for low 20's per month, including SAF and everything. You might even be able to get a bare bones 50 minute plan for $15/month with no SAF.

Thanks very much for your input, it's greatly appreciated.

Last questions: Is it best to call before contract ends or after to get the best deal?

[mobileguy]

Did you actually threaten to quit and talk to retentions? If you just call 611 and talk to the regular CSRs they won't offer you anything.


I told them I now had the choice to freely go elsewhere... I felt the "i don't care attitude" come through the phone.

I will call retentions... thanks

[tungx2]

i got my deal as follows:
150 mins (but when i called in again, it display 200 mins)
unlimited E/W
1000 Fido-fido
(No unlimited incoming)
CD + VM for 8 dollars
10 dollar credit for first 24 months
+ SAF and 911

I think my plan's base rate is 18 dollars. With SAF and 911, it'll turn out to be 31.xx.
I signed a 3 year deal and i'm going to call in and cancel it.

By signing a 3 year deal, i get a free Chocolate, but then, I don't want it anymore, so i'll call in and just take the 2 year deal and any free crappy phone that is offered to me.

How's that sound? Do you guys think I'll be able to get Unlimited Inc as well?
Or is that asking too much?


now i got a 2 year contract with a free chocolate =D

[tigger03]

Something you guys may be interested in: http://toronto.craigslist.org/ele/398625539.html

[Lallous]

Guys, I need help. I signed with Fido last July for a 3 years agreement. I took the cheapest plans they had that had the 3 first months unlimited. Basically, in September, I need to switch a good plan. I am a uni student.

The best I could find is the student plan for 25$ :

150 min
Unl inco.
Unli evening starting 7 and weekends

+ you want to add 8$ caller id + voice mail +SAF + 911.

This is around 45$ (taxes includes) per month. It's a lot I think !

Is there anything you could advise me to do because I just signed up and I noticed the Rogers plan for students is way better...my10..omg

[FacistCop]

Is there anything you could advise me to do because I just signed up and I noticed the Rogers plan for students is way better...my10..omgYou could call up retentions and see if they offer you anything. Some people have been offered good deals even though they were still on contract. For instance the plan at the top of this page could save you $15 if you don't need unlimited incoming. There's no guarantee that they will offer you something though, since you are locked in with fido due to your contract.

[ah_kitzu]

So you're paying $8 + SAF???

Are you sure you didn't misunderstand about the rebate? That plan with VM+CD for $18 already includes a discount/rebate of $10... I'm a little skeptical because that would probably be the best deal anyone has ever gotten.

Well I've triple confirmed the plan & price with the rep before i got off the phone & thatz what I've confirmed. $18 fee already includes VM & CD (he assumed wanted to keep these 2 options cause I already had these 2 options on my old plan) and the $10 rebate is extra.
But of course, they can promise anything over the phone.. I'll look into my bill when it comes in & keep u guys posted :lol:

[clarionguy]

Called today and showed my concern for Long Distance minutes in Canada ...

Took 1000 Minutes LD for $10

No agreement necessary

Advice: Switch to a plan that works best for you first ... then call retentions and get the LD ... This is because once I change my plan, the 1000 LD won't be valid (apparently :lol: )

Its not as good as Rogers.. I heard Rogers does $5 for 1000 LD minutes .. but eh...

[nabil1122]

150 anytime min
unlimited evening/weekend
unlimited incoming
free caller id for 12 months
$10 credit for 36 month
25+saf+911

+ free Nokia 6300

im happy

[FacistCop]

Well I've triple confirmed the plan & price with the rep before i got off the phone & thatz what I've confirmed. $18 fee already includes VM & CD (he assumed wanted to keep these 2 options cause I already had these 2 options on my old plan) and the $10 rebate is extra.
But of course, they can promise anything over the phone.. I'll look into my bill when it comes in & keep u guys posted :lol:
Yeah hopefully it works out. I'm just jealous because I'm paying $10 more for an identical plan! :mad:

Any tips on your bargaining strategy?

[xxfantasyxx]

I just got $15 discount with my current plan:

$25 stu plan
150 min
Unl inco.
Unli evening
+call display+voice mail+SAF+911

fido says it'll be around $28. not bad.

thanks fellows for ur info!

[I0s]

I just got $15 discount with my current plan:

$25 stu plan
150 min
Unl inco.
Unli evening
+call display+voice mail+SAF+911

fido says it'll be around $28. not bad.

thanks fellows for ur info!

with contract?

[xxfantasyxx]

with contract?

3 years started last oct. I called to cancel and mentioned Telus EPP plan. They immediately offered 15$ off.

[Haris]

Called them yesterday and got a great deal on a plan.. after about 15 minutes this is what i settled in for:

250 daytime minutes
unlimited e/w from 7
unlimited incoming
100 CAD LD
caller id
voicemail
unlimited calling for 6 months
free K1 rzr (took my $23 fido dollars though)
$20 + fees + Tax = $31.30 taxes in

Pretty happy with it so no hesitation signing a contract...

[666Hunter666]

Called them yesterday and got a great deal on a plan.. after about 15 minutes this is what i settled in for:

250 daytime minutes
unlimited e/w from 7
unlimited incoming
100 CAD LD
caller id
voicemail
unlimited calling for 6 months
free K1 rzr (took my $23 fido dollars though)
$20 + fees + Tax = $31.30 taxes in

Pretty happy with it so no hesitation signing a contract...

Hey Haris what phone plans did you use to get your deal?

[photoguyTO]

I'm currently with telus and been with them since they have been clearnet, perhaps 7+ years.

Currently paying $50 (monthly plan) + $7.45 (access fee) + taxes, so about $66 a month.

I have a very old plan that doesnt exist anymore (TALK 25 with eve/weekends) it includes:

- Billing by the second
- 200 daytime minutes
- unlimited evenings from 7pm
- unlimited weekends
- voicemail
- call waiting
- number display

Can I get anything better? Billing by the second is important to me.

[FacistCop]

I'm currently with telus and been with them since they have been clearnet, perhaps 7+ years.

Currently paying $50 (monthly plan) + $7.45 (access fee) + taxes, so about $66 a month.

I have a very old plan that doesnt exist anymore (TALK 25 with eve/weekends) it includes:

- Billing by the second
- 200 daytime minutes
- unlimited evenings from 7pm
- unlimited weekends
- voicemail
- call waiting
- number display

Can I get anything better? Billing by the second is important to me.

My plan with Fido is identical to that plan, and I pay $18 + $7.45 + tax.

So I would say you can do a lot better.

[jamgyu]

FYI


I have 2 accounts with fido.

I just called to cancel one line and they offered me a $5 credit per month for 12 months on each of my accounts.

This is with no contract (one of my lines is a month to month plan)... so just for calling in I'm saving an extra $10 off my monthly bill!

:cheesygri

[FacistCop]

I have 2 accounts with fido.

I just called to cancel one line and they offered me a $5 credit per month for 12 months on each of my accounts.

This is with no contract (one of my lines is a month to month plan)... so just for calling in I'm saving an extra $10 off my monthly bill!
So you get a $5 credit on your prepaid account?

[ToniCipriani]

I called a while ago (like 6-ish months) and told them I was interested in going onto a contract, but then I told them none of their plans are better than my existing plan. They gave me a one-year bill credit down to half price on my granfathered unlimited incoming plan. However, about two months ago I called the customer service and switched my additional features to the value pack since I started to need SMS, and now they didn't credit my account anymore.

If I call again to the retention, will my chances of getting a better plan is slimmer, since I got the credit previously? I remember that guy kept on saying "I'll mark this on the file". Also they started charging me for calling the 519 voicemail number when I'm in Waterloo.

[FacistCop]

I called a while ago (like 6-ish months) and told them I was interested in going onto a contract, but then I told them none of their plans are better than my existing plan. They gave me a one-year bill credit down to half price on my granfathered unlimited incoming plan. However, about two months ago I called the customer service and switched my additional features to the value pack since I started to need SMS, and now they didn't credit my account anymore.

If I call again to the retention, will my chances of getting a better plan is slimmer, since I got the credit previously? I remember that guy kept on saying "I'll mark this on the file". Also they started charging me for calling the 519 voicemail number when I'm in Waterloo.
There's no reason they wouldn't offer you another credit - the whole point is to keep you from quitting. They should offer you credits for as long as you stay with Fido, and if they don't then you should quit.

I'm not sure the significance of 519 or Waterloo but voice mail always uses airtime.

[ToniCipriani]

There's no reason they wouldn't offer you another credit - the whole point is to keep you from quitting. They should offer you credits for as long as you stay with Fido, and if they don't then you should quit.

I'm not sure the significance of 519 or Waterloo but voice mail always uses airtime.
519 is Waterloo region's area code. And I understand the airtime part, since you're actually using the phone. Problem really is they're charging me long distance when I'm calling a local number in region.

[jamgyu]

So you get a $5 credit on your prepaid account?


no it's not a prepaid account... it's a monthly plan that doesn't have a contract

i think the plan is

100 weekday min
1000 eve/weekend min
fido-to-fido local calling unlimited
VM, CID, 50 txt msgs, name display
sys access, 911 fee

$43.45/month - $5 credit (from a previous negotiation in June) - $5 credit (from the call today) = $33.45/month + taxes w/ NO CONTRACT

my other number has this:

200 weekday min
unlimited eve/weekend
1000 fido-to-fido min
Enhanced VM, CID, 50 txt msgs
sys access, 911 fee

$38.45/month - $10 credit (from June negotiation) - $5 credit (from calling today) = $23.45/month + taxes w/ 3yr CONTRACT

TOTAL bill for 2 lines (one with no contract) is $56.90 + taxes = $64.86/month

[clkt]

This is the retention plan I got last week:
200 minutes, unlimited evenings/weekend, something about Fido to Fido that I didn't pay attention to - $10
voice mail (10 messages) and caller ID - $4
SAF $6-$7
grand total with tax: $24.xx
3 year contract got me a new phone

[jgirl]

Hi guys, here is the retention I got last week. I've been with Fido for a few years now and called in to have them match a Rogers corporate plan. Here is what they gave me:

- 150 daytime minutes billed by the second
- Unlimited Evenings and Weekends (7pm-8am)
- Free voice mail, call display, call forwarding, etc.
- System Access Fee and 911 included
$20+tax = ~ $23

And since i didn't need a new phone, I got this for one year without signing a contract. The only thing is I wish they would have included some free text messaging.

[FacistCop]

Hi guys, here is the retention I got last week. I've been with Fido for a few years now and called in to have them match a Rogers corporate plan. Here is what they gave me:

- 150 daytime minutes billed by the second
- Unlimited Evenings and Weekends (7pm-8am)
- Free voice mail, call display, call forwarding, etc.
- System Access Fee and 911 included
$20+tax = ~ $23

And since i didn't need a new phone, I got this for one year without signing a contract. The only thing is I wish they would have included some free text messaging.Still a very good deal I would say. Even if you added one of the standard text options (50 for $3 or 100 for $5) it would still be a cheap plan.

[paradime]

Problem really is they're charging me long distance when I'm calling a local number in region.
Are you sure it's long distance changes and not roaming? I had a similar problem and the solution was to:

1) Complain to Fido, which resulted in them crediting me about $40 in roaming charges.

2) Sign on to the Expanded Network coverage, which I believe is $5 more and that should eliminate any future roaming charges.

Again, this is assuming your issue is with roaming and not long distance.

Hope that helps.

[Fallen_Paladin]

This is a plan I just got. Note, normally you have to be a student to get this plan and I was told this. I am a student so it doesn't really mattered but I was offered this plan before even mentioning it.

200 anytime
1000 evenings and weekends
unlimited incoming
Call Display (no voicemail)
$15 Rebate

$25 (plan) + $6.95 (SAF) + $0.50 (911) -$15 (Rebate) = $17.45. After 14% taxes the total is $19.89. This plan was only available on a 2 or 3 year contract which I was going to sign anyways because I needed a new phone (signed for 2 yrs). I picked up the krzr for $75 and while I was at it changed my number to a 519 number. Sucks I didn't get voice mail, and that it'd cost another 6 to add, but overall I got a pretty damm good deal IMO.

[KIngMufasa]

here is the offer I was given

- 100 minutes billed by the second
- Free voice mail, call display, call forwarding, etc.
- System Access Fee and 911 included
$17/mo plus tax

It does what I need it to do so thanks for all your help on this thread.

Cheers

KM

[et3rn1ty]

I ve been with Fido for 3+ year but never signed up for the contract and I called this morning the CSR cant offer me anything :( except for 3yr contract which make me hesitant. The offer was quite good tho, it s $15/mo includes voice mail and caller ID 300 anytime minutes, 1000 mins EV/Wends + the SAF and a free phone which I dont remember which kind. Had it not a 3 yr contract, I would ve taken it :s. Im not sure I will still be in Canada for the next 3 years lol

[FacistCop]

I ve been with Fido for 3+ year but never signed up for the contract and I called this morning the CSR cant offer me anything :( except for 3yr contract which make me hesitant. The offer was quite good tho, it s $15/mo includes voice mail and caller ID 300 anytime minutes, 1000 mins EV/Wends + the SAF and a free phone which I dont remember which kind. Had it not a 3 yr contract, I would ve taken it :s. Im not sure I will still be in Canada for the next 3 years lolInteresting... Usually they offer pretty good deals with no contract. You can always try calling again (and make sure you are calling retentions, not just the regular CSR's.

[k2theman]

Called retentions today after having my contract end in June (was too lazy to change plans till now).

100 mins/month (fine for me, I use around 30 average).
Call display
SAF/911 included
Free Motokrzr (due to 3-year contract)

Cost: $15/month

Good plan for me considering my level of use. It's a world of difference compared to what I had before, as I'm now paying about 20 bucks/month less, getting call display, and getting a nice new phone.

[et3rn1ty]

I called yesterday but got a bad CSR that didnt offer me anything. This morning I called I get slightly better result haha. They reduced the cost of my plan of the $25 unlimited fido2fido to $20 plus unlimited EV/Wends +2months of free voicemail n caller ID + 100 txtmsgs for 1 year (no contract)
Not so great but make me feel less ripped off
FYI, if you are interested about the 2yr agreement, I was offered a pretty good deal but I dont like being tied with the agreement. It s $13/mo + SAF, and it includes voicemail+caller id, 200 weekday mins, unlimited EV/Wends, and 1000 mins fido2fido. Try to negotiate for this one if you want an agreement

[Fraggle]

Hi,

I called in and recieved the following plan:

2years contract
200 anytime
unlim evenings and weekends 7pm-8am
1000 mins fido 2 fido calls
1000 Canadian long distance minutes
Call Display (no voicemail*)
$6 credit towards call display
$10 credit towards 1000 long distance minutes

$20 (plan) + $6.95 (SAF) + $0.50 (911) = $27.45



I managed to recieve this after quoting a rogers friends and family plan of:

250mins daytime +25bonus
unlim incomming
evenings and week-ends from 6p.m.
Caller ID + Voicemail
100mins (Canadian Long Distance)
$20 SystemAccess Fee + Taxes

The rep "Maureen" tried to get me to accept the plan above on a three year contract but I just said that I wasn't convinced at the longevity of the phones as I had been with fido some years with several different phones and they didnt survive much longer than 2 yeras.. so I said I would probably go with the rogers plan as it is a 2 year plan so she said she would call me back with what she could do, and then gave me the above plan when she called a few hours later. Good luck!

[rogeryen]

This is a plan I just got. Note, normally you have to be a student to get this plan and I was told this. I am a student so it doesn't really mattered but I was offered this plan before even mentioning it.

200 anytime
1000 evenings and weekends
unlimited incoming
Call Display (no voicemail)
$15 Rebate

$25 (plan) + $6.95 (SAF) + $0.50 (911) -$15 (Rebate) = $17.45. After 14% taxes the total is $19.89. This plan was only available on a 2 or 3 year contract which I was going to sign anyways because I needed a new phone (signed for 2 yrs). I picked up the krzr for $75 and while I was at it changed my number to a 519 number. Sucks I didn't get voice mail, and that it'd cost another 6 to add, but overall I got a pretty damm good deal IMO.

Damn this is exactly what I'm looking for, I don't want the voicemail either...but they wouldn't give me that plan, the girl said the best she can give me is everything for 31 dollars...i was like wtf, my current plan is cheaper than that...how did you do it?

[marseille13]

ive just been reading this thread for a while now for the first time, just to get a feel of how people work their way around retentions, and ive got a few questions
1. when you say you're eligible for a plan from another carrier, are you really eligible for it, or is it just part of the strategy so to speak ?
2. also, if im just quoting other peoples plans, is that going to help me ?

im asking because ive been with fido for over 4 years, and i havent gotten anything from, im currently on the 35$ student plan 250/unlimited incoming E/W, 100LD, free call display, + SAF&911 + tax = SHOULD equal 48.49$ (still sort of ridiculous IMO), problems is i text quite a bit and the bill ends up being 60-65$ approx every month. im approaching the midway point of a 2yr agreement with this plan. after reading about some of the plans some you guys have, i think ive been getting raped with my plan.
so waht im asking, in your opinion, do you think its possible for me to something better than this and if so, is there any way i should go about doing it ? or am i being an ass for complaining ?

edit : i guess i should mention, ive been thinking of switching over to the 25$ student plan + 16$ value pack, should i pull the trigger on this, or is that a bad move ?

[ygtgxi]

Here is the plan i got, is this a good deal? i was paying over 80 dollars a month previously


THis is the retention plan the CSR offered me when i wanted to cancel

350 daytime minutes,
Fido to fido anywhere in canada,
unlimited evenings and weekends beginning from 6pm
Voice mail and caller id included
System access fee included
Unlimited free text messaging to fido and rogers
2 months free local calling

Oh and since i sign a 2 year contract, i was also given a free motorola razr K1.

the total cost for the above plan is $40 plus tax which comes to about $45 in total.
Is this a goood deal?

[FacistCop]

Here is the plan i got, is this a good deal? i was paying over 80 dollars a month previously


THis is the retention plan the CSR offered me when i wanted to cancel

350 daytime minutes,
Fido to fido anywhere in canada,
unlimited evenings and weekends beginning from 6pm
Voice mail and caller id included
System access fee included
Unlimited free text messaging to fido and rogers
2 months free local calling

Oh and since i sign a 2 year contract, i was also given a free motorola razr K1.

the total cost for the above plan is $40 plus tax which comes to about $45 in total.
Is this a goood deal?
I think it's not bad, if you actually need all that... For comparison, many people have 200 daytime, unlimited e/w starting at 7, vm&cd for $20-25 total.

Fido2Fido anywhere in Canada is worth $10. Free text messaging to fido and Rogers seems worthless to me, but I guess if you are sending an awful lot of them and your friends are on fido/rogers it might be valuable. 150 extra daytime minutes are worth a lot if you need them, and your e/w starting an hour early could make a big difference as well.

[marseille13]

considering you were paying 80$+ before, that sounds like an amazing deal for waht youre getting,
all you said was youre going to cancel ? did you quote other plans or so ?

[rogeryen]

When you didn't get a good plan and want to call again, do you just say that you will call back? or that you need to think about the offer?

[FacistCop]

ive just been reading this thread for a while now for the first time, just to get a feel of how people work their way around retentions, and ive got a few questions
1. when you say you're eligible for a plan from another carrier, are you really eligible for it, or is it just part of the strategy so to speak ?
2. also, if im just quoting other peoples plans, is that going to help me ?

im asking because ive been with fido for over 4 years, and i havent gotten anything from, im currently on the 35$ student plan 250/unlimited incoming E/W, 100LD, free call display, + SAF&911 + tax = SHOULD equal 48.49$ (still sort of ridiculous IMO), problems is i text quite a bit and the bill ends up being 60-65$ approx every month. im approaching the midway point of a 2yr agreement with this plan. after reading about some of the plans some you guys have, i think ive been getting raped with my plan.
so waht im asking, in your opinion, do you think its possible for me to something better than this and if so, is there any way i should go about doing it ? or am i being an ass for complaining ?

edit : i guess i should mention, ive been thinking of switching over to the 25$ student plan + 16$ value pack, should i pull the trigger on this, or is that a bad move ?I think you are paying too much and you should call retentions like everyone in this thread has done (don't just sign up for plans from the website, they are all ripoffs compared to retention plans). And make sure there is a text option included in your plan, no sense paying 15 cents each. 100 free texts a month would not be an unreasonable thing for them to throw in.

Some people have reported blatantly lying about plans from other carriers, others have looked around for a real offer. I personally found a real one, but the retentions CSR didn't verify it in any way, he just took my word for it. So make of that what you will.

I don't know about quoting retention plans that others have gotten, it might be better to play innocent and see what they offer. You can make good use of your extra knowledge during negotiations, since you have a good idea of how low they're actually allowed to go.

[Fraggle]

Some people have reported blatantly lying about plans from other carriers, others have looked around for a real offer. I personally found a real one, but the retentions CSR didn't verify it in any way, he just took my word for it. So make of that what you will.

I don't know about quoting retention plans that others have gotten, it might be better to play innocent and see what they offer. You can make good use of your extra knowledge during negotiations, since you have a good idea of how low they're actually allowed to go.

When I called in I gave them the real friends and family plan from rogers that I recieved from my sister-in-law who works for rogers wireless. The Fido rep asked me to hold to verify the plan and then proceeded to offer me various retention plans she had in her computer, which were not really as good as the rogers plan so I insisted that the rogers plan was the better option, and then she came up with what I posted earlier. I had to fight to get the contract at 2 years though, and she called me back later agreeing to that.

[ygtgxi]

lol heres the funny thing. My original plan is this

150 anytime minutes
Unlimited evening and weekends from 7pm
Fido to fido across country
all that above for $35 i believe

However i was also paying extra for voicemail and caller id and also 100 minutes extra per month plus all the ******** SAF and emergency 911 fees. so my bill came to around $70 every month and sometimes i over shoot by like 30 minutes talktime i will get bill 80 dollars

I just told the CSR rogers offered me a similar plan and the total amount for rogers come to $45 plus tax. However i also told her rogers was giving me 250 minutes for 2 year contract and 350 minutes for 3 year contract along with the same plan and also free rogers to rogers calling with all the ******** SAF and voice mail and caller id included.

yes i actually use the word ********.

Anyways the CSR put me on hold and came back and offer me the sweet deal. I find it to be sweet as i make a lot of calls and previously i had tried calling fido normal CSR to offer me a better deal but they wun despite the fact i have been a fido customer for 4 years and always pay my bill on time. I was just piss abt the fact they were charging me voice mail and caller id.

But the retention CSR offer me 350 minutes ANYTIME, anywhere and also the stuff i mention above so i jump at it. And she also mention, since you are signing a 2 year contract, would you like a free phone? I am like why not, went to website and pick the most expensive one that is usable and she was like ok, no problem.

Only regret in my situation was, i think next time i will tell the CSR that rogers offer me 1 year contract.

Anyways i think my plan si good value as fido to fido across country is cheap as i am a student so most of my frens are all over the place all have fido numbers that are long distance call. extra 100 minutes will help and with everything inclusive for $45 A MONTH, at least i will be saving at least 30 dollar a month and also not to mention the free phone i am getting that i can easily sell away.

btw i made up the plan i "supposedly " got from rogers. the CSR ask me if i sign up the rogers plan yet,i told her i am suppose to call them back. i guess if you make something up,just dun overdo it and it should be ok

considering you were paying 80$+ before, that sounds like an amazing deal for waht youre getting,
all you said was youre going to cancel ? did you quote other plans or so ?

[Vertigo]

To the F2F users who recently posted... The plan I just negotiated might be interesting to you, and others as well. ;)

$38 + $6.95 + $0.50 = $45.45
F2F Canada
350 Anytime Minutes
Unlimited Eve/Wknds
1000LD Minutes (within Canada)
Enhanced VM/CD
100 SMS Messages

Oh, and I'm not on contract. ^^

FYI, I quoted the Bell student plan listed here (http://www.bell.ca/shopping/PrsShpWls_RtpDetail.page?regionToggle=true&languageToggle=true&content=/portlets/personal/wireless/ratePlans/rateplan_detail.jsp&metaKey=PrsShpWls_Content&wlcs_catalog_item_sku=ZHSP&region=ON&language=en).

Honestly, the Bell plan stomps the majority of Fido offerings at the moment, especially since it offers unlimited Canada LD. But I think the plan I negotiated is a very nice compromise, and cheaper to boot.

[Poweredpark]

I've been with fido on a 1 year contract and just called in

got 200 min
unliimted nights n weekends starting at 7pm
fido to fido 1000 minutes
vm , cd, call forwarding

20 bucks a month
with SAF etc. and taxes it 29 a month

signed a 2 year contract and used my fido bucks towards a new phone...
not the greatest deal.. wanted the phone for free but the plans what i wanted.

and i didn't want to press more than i had to, I mean think of all the rfd'ers that called in trying to get a deal... worst job ever

[k2theman]

I received my phone the other day (took like 2 days to ship, really fast). I noticed as I tried it out that the call display wasn't on, so I called Fido to ask about it. Turns out that I'm still on my old plan till Sept.22 (end of the billing cycle) - no problem here, very normal.

But, while asking about this issue, I decided to ask the account support guy if I could get something extra thrown into my plan. I asked for some text messages. He didn't want to do it at first, but then offered me 12 months of 50 messages. I suggested maybe 25-30 messages for the whole 3 years, but apparently 50 is the minimum they have as an add-on package. He then said he'd do 50 for 2 years. I kept pressing, saying that I've been a customer for 2 years, and will be for the next 3 (and maybe more). Eventually he decided that since I've been a good customer (paid bills on time etc.) that he'll give me the 3. :)

So, plan is now:
100 mins/month
Caller ID
50 text messages/month
Free Red Motokrzr (3 yr contract)
SAF/911 included
15/month (the texts get added as an extra 3 dollar charge to my bill, but I get a (36x$3=$108) credit to my bill right away)

[tungx2]

I've been with fido on a 1 year contract and just called in

got 200 min
unliimted nights n weekends starting at 7pm
fido to fido 1000 minutes
vm , cd, call forwarding

20 bucks a month
with SAF etc. and taxes it 29 a month

signed a 2 year contract and used my fido bucks towards a new phone...
not the greatest deal.. wanted the phone for free but the plans what i wanted.

and i didn't want to press more than i had to, I mean think of all the rfd'ers that called in trying to get a deal... worst job ever


I got the exact same deal, I can't get him to budge on the free 100 Text message, I would have to pay 5 dollars for it. My plan is 18+ SAF and Taxes, it come out to around 27-29 dollars.

Damn~! I want me 100 free Text messages~!

[porkchopbread]

I got the exact same deal, I can't get him to budge on the free 100 Text message, I would have to pay 5 dollars for it. My plan is 18+ SAF and Taxes, it come out to around 27-29 dollars.

Damn~! I want me 100 free Text messages~!


you did better than me at least. they offered me:

1000 min fido to fido
200 daytime min
unlimited eve & weekends 7p - 8a
for $20 + SAF + 911

i used the $25 bell all included plan to negotiate. i asked for caller ID and text messaging thrown in (taking out some of the minutes), but all i got was 12 months free of caller ID....i would have loved texting perks!!

[picturethismister]

I should consider myslef a very bad negotiator....agreed to this deal today after only 15 mins:mad:

300 daytime minutes
1000 long distance
unlimited incoming
caller id and voice mail

52 $ + taxes ~ 58$ total per month.

[fatkinglet]

I have a friend who is currently on Fido prepaid and would like to switch to monthly plan in order to get the retention plan, is possible and how to do it?

[Jeffz]

Got:

Unlimited weekend and evening from 7pm
Unlimited incoming calls
150min day time
Voice mail + Caller ID

25$+SAF(6.95$)+911(.50$) = 32.45$ (37.32$ including taxes)

Signed for two years, including two months unlimited.

[gurshan]

Got:

Unlimited weekend and evening from 7pm
Unlimited incoming calls
150min day time
Voice mail + Caller ID

25$+SAF(6.95$)+911(.50$) = 32.45$ (37.32$ including taxes)

Signed for two years, including two months unlimited.


Got the same deal, but 2 dollars less per month (approx. $35 includ. taxes), 6 months unlimited and a $60 credit to my account.

[Lan]

Got a male CSR lastnight (I'm male, so this is fueling the perception of males being cheap! :cheesygri )

Said I wanted to cancel, he asked why, I explained, and he said 'let's see if we can work something out.' I quoted the Bell plan, and all he offered me was a Student plan for $25 with unlim evening/weekends/incoming, and was apparently in disbelief of the value of the Bell plan =\ I said that I wasn't actaully saving money with that (I have the 20/200 plan, CID, Expanded Network, 100txt, F2F), and then he offered a plan FROM THE WEBSITE...>_>;; $40 with 350min, unlim evenings/weekends/local F2F/Rogers. I said I'd think about it.

Trying again tonight =D Perseverance is the key!

[carlosthebest]

just talked to a csr, this is what i got:

150 daytime min
unlim evening weekends
unlim local incoming
no saf or 911 fees
free new phone
voice mail and call display

on 2 year agreement for $30.45+tax / month

[et3rn1ty]

I just signed this 2 year agreement
The plan is $20/month+$8 voicemail&caller id +SAF+911 = ~35+tax
but i got $10 credit for 2 years which will bring it down to ~27/month
On top of that I have 100 free txt msgs for 1 year
The minutes are as follows:
100 anytime mins
unlimited ev and weekends
unlimited fido2fido
I paid $15 after using my fido dollars for a new KRAZR K1
Do you guys think this is a good deal?

[ck1223]

hey guys,

my plan is about $38.40 after all charges and taxes, this is what I got.

200 anytime minutes
unlimited incoming
unlimited evenings and weekends
evengings start at 5pm (happy hour)
voice mail
call display
call waiting
2500 texts
2500 instant messages (msn/aol)
free Nokia 6300 phone (used fido dollars towards it, and credited the rest)

i'm happy with it :)

[jeeva86]

hey guys,

my plan is about $38.40 after all charges and taxes, this is what I got.

200 anytime minutes
unlimited incoming
unlimited evenings and weekends
evengings start at 5pm (happy hour)
voice mail
call display
call waiting
2500 texts
2500 instant messages (msn/aol)
free Nokia 6300 phone (used fido dollars towards it, and credited the rest)

i'm happy with it :)


That's pretty good. I got the $30.45 + tax deal like most of the others here.

[carlosthebest]

hey guys,

my plan is about $38.40 after all charges and taxes, this is what I got.

200 anytime minutes
unlimited incoming
unlimited evenings and weekends
evengings start at 5pm (happy hour)
voice mail
call display
call waiting
2500 texts
2500 instant messages (msn/aol)
free Nokia 6300 phone (used fido dollars towards it, and credited the rest)

i'm happy with it :)

wow that is pretty solid, i'd like that 'happy hour' thinger, how long of a contract did you have to go for?

[mgazer]

that is a great deal.. did you have to sign a contract? If so, for how long? If you break a contract, what is the penalty?
Thanks

[ck1223]

i went 3 year contract. i don't really have a problem with Fido, plus it's a pretty good plan to begin with.
wow that is pretty solid, i'd like that 'happy hour' thinger, how long of a contract did you have to go for?

[twin]

I just signed this 2 year agreement
The plan is $20/month+$8 voicemail&caller id +SAF+911 = ~35+tax
but i got $10 credit for 2 years which will bring it down to ~27/month
On top of that I have 100 free txt msgs for 1 year
The minutes are as follows:
100 anytime mins
unlimited ev and weekends
unlimited fido2fido
I paid $15 after using my fido dollars for a new KRAZR K1
Do you guys think this is a good deal?

I got

$20
200 anytime minutes
unlimited evening from 7pm and weekend
1000 minutes fido to fido
$9 voice mail and call display
$6.95 SAF
$0.50 911 fee
less $15 credit for 12 months
= $21.45 plus tax
I have $60 Fido dollars and the CSR gave me another $60 as phone credit towards buying a new phone.

No contract.

[mindbogger]

called yesterday

got a free phone after signing for 2 years

300 weekday mins
unlimted evenings/weekends
1000 long d mins to Canada/US
Caller display

with tax and all the fees, around 46 dollars a month...

[digicult]

I have been offered this, with a 2-year contract:

200 daytime
unlimited eve & weekend from 7pm
1000 local F2F
call display, voice mail, SAF, 911 = $36.45
minus $10/month credit for 2 years = $26.45 + tax

Nokia 6300 included

I asked for 1000 incoming instead of F2F, they said I would have to take a more expensive unlim incoming plan. I explained that unlimited incoming is overkill for my usage, and that I'd be happy with just 1000, but they insisted that incoming calls are either unlimited or nothing. This seems a little strange to me - shouldn't they be capable of doling out any number of incoming minutes? Has anyone else managed to get a specific number of incoming minutes?

[k2theman]

I have been offered this, with a 2-year contract:

200 daytime
unlimited eve & weekend from 7pm
1000 local F2F
call display, voice mail, SAF, 911 = $36.45
minus $10/month credit for 2 years = $26.45 + tax

Nokia 6300 included

I asked for 1000 incoming instead of F2F, they said I would have to take a more expensive unlim incoming plan. I explained that unlimited incoming is overkill for my usage, and that I'd be happy with just 1000, but they insisted that incoming calls are either unlimited or nothing. This seems a little strange to me - shouldn't they be capable of doling out any number of incoming minutes? Has anyone else managed to get a specific number of incoming minutes?

The reps have certain items/packages/features that they are able to add to a given account. For example, they'll have Unlimited Incoming Calls in their system as an option; they can choose to add it to an account, but they can't create a new option (e.g. 500 inc. minutes).

I encountered this issue when asking for some text messages to be added to my 3-yr contract. I was offered 50/month for 1 year - I asked for 25-30/month for three years instead. I was told that 50 was the minimum that could be put in for a month. With some negotiation, I ended up getting the 50/month for 3 years, so it worked out. :)

[vancity999]

got

200 weekday minutes
1000 evening and weekends
unlimited incoming
vm and call display free
6 months free unlimited local calling

25+SAF+911+taxes (2 year agreement)

[slashman]

200 Any time minutes
Unlimited Evenings / Weekends
Unlimited Incoming calls / texts
unlimited FIDO to FIDO
unlimited FIDO to Rogers
Free voice mail
Free Call Display
100 free outgoing texts

$100 dollar credit added to my account
First 2 months are unlimited everything.
FREE LG Chocolate $300 dollar value

2 year contract

23.95 + SAF + EAF = 31.50+ tax

Very Happy

[wasted_illusions]

slashman, how long have you been a fideo customer? That's exactly the type of plan I have been looking for! :)

[Airey]

this is kind of a side topic,
but does anyone have a good renewel for City fido plans?

[ryero]

200 Any time minutes
Unlimited Evenings / Weekends
Unlimited Incoming calls / texts
unlimited FIDO to FIDO
unlimited FIDO to Rogers
Free voice mail
Free Call Display
100 free outgoing texts

$100 dollar credit added to my account
First 2 months are unlimited everything.
FREE LG Chocolate $300 dollar value

2 year contract

23.95 + SAF + EAF = 31.50+ tax

Very Happy

Nice!
What did you say to them?!?!
:D
I hope i can get something like that.

Are they open during weekends?

[coolman217]

200 Any time minutes
Unlimited Evenings / Weekends
Unlimited Incoming calls / texts
unlimited FIDO to FIDO
unlimited FIDO to Rogers
Free voice mail
Free Call Display
100 free outgoing texts

$100 dollar credit added to my account
First 2 months are unlimited everything.
FREE LG Chocolate $300 dollar value

2 year contract

23.95 + SAF + EAF = 31.50+ tax

Very Happy

wow...
do you have the name and extension of the csr?
please PM me if you do. that's such a great deal.

[PrimaryTech]

I got

$20
200 anytime minutes
unlimited evening from 7pm and weekend
1000 minutes fido to fido
$9 voice mail and call display
$6.95 SAF
$0.50 911 fee
less $15 credit for 12 months
= $21.45 plus tax
I have $60 Fido dollars and the CSR gave me another $60 as phone credit towards buying a new phone.

No contract.

Wow!. I called for my girlfriend and there is no way in hell they would give her anything without signing a 2 year contract. She hates contrats and never was under one, and they won't give her anything without one. I don't know how you swung that one, good job!

[rothjer]

I just recently went through the retention process, heres what i got out of them :

2 free Moto KRZR's on a two year contract
45 dollar couples plan -discounted 10 dollars for the whole term
(included 200+200 bonus minutes, unlimited ev/wk, free vm and call disp, 6 months unlimited)
-Two free bluetooth headsets
-Two free laptop cases
- Two free 'mobile' packages- including a free car charger, leather carry case, and wired headset

Not too shabby...

[chriskris_1221]

i have only been with fido for like a year....i wanna get rid of the SAF..it costs me $7-8 per month...so what can i do brothers??? just call them and say i wanna cancel my plan???
thanks a lot

[a8239]

200 Any time minutes
Unlimited Evenings / Weekends
Unlimited Incoming calls / texts
unlimited FIDO to FIDO
unlimited FIDO to Rogers
Free voice mail
Free Call Display
100 free outgoing texts

$100 dollar credit added to my account
First 2 months are unlimited everything.
FREE LG Chocolate $300 dollar value

2 year contract

23.95 + SAF + EAF = 31.50+ tax

Very Happy


nice ... can i have the customer rep name too?

[djmr2]

thanks slashman for giving me the push i needed to get off my lazy butt and call fido.

Heres what i had for my old plan.
200 daytime + EVENING
1000 WEEKEND ONLY
call display, etc all extra
worst plan ever , i switched over long time ago and never realized it was 200mins for both daytime and weekend until recently when i'd go over the 200mins.

been with fido for 7 years so that might have been a factor in getting this deal, here are the details.

200 daytime minutes
Unlimited Evening/Weekends (7pm-8am)
Unlimited Incoming (Local calling area)
Unlimited Fido to Fido (Canada)
Unlimited Fido to Fido (Local)
Unlimited Fido to Rogers (Local)
Call Display/Name Display/Voicemail/50 outgoing txt msgs
2 Months Unlimited Everything
Motorola KRZR for free

$25 + SAF + EAF / month

CSR said she went over on the credits and pulled a bunny out of a hat to make it work. Considering my calling habits on my cell phone, this deal is amazing. My plan of attack was go in and get them to match slashman's deal, but the CSR told me the LG Chocolate sucks and offered the more expensive Moto KRZR instead.

Before anyone asks, I forgot the CSR's name, but she was very nice and helpful! :)

[camelz]

hey i just called complaining about switching over to rogers....and told him that it would be cheaper and better off for me to switch rogers because they're offering all these new things...like my fav etc...(also mentioned that if I portal my number to rogers I wouldn't have to pay the $200 or $20/month cancellation fee) so he offered me this...

200 daytime
unlimited incomming
1000 evenings/weekends
$16 value pack.... includes Enhanced Voice Messaging, Call Display, Name Display, WhoCalled, 2500 Text messages, 2500 Instant messaging
50 international text messages for free (cost = $7)
No SAF or 911 charges

$35 including taxes

[dealbob]

200 Any time minutes
Unlimited Evenings / Weekends
Unlimited Incoming calls / texts
unlimited FIDO to FIDO
unlimited FIDO to Rogers
Free voice mail
Free Call Display
100 free outgoing texts

$100 dollar credit added to my account
First 2 months are unlimited everything.
FREE LG Chocolate $300 dollar value

2 year contract

23.95 + SAF + EAF = 31.50+ tax

Very Happy

WOW. That is amazing. Can I please get the name and extension of the CSR as well?? Thanks slashman!!

[crimsona]

Got off my lazy ass and finally called in (while at work even)

$25.45+tax = $28.76
150 daytime
unlim ev/wkend at 7pm
unlim incoming
free caller id/voicemail
free SAF/911
2 months free calling
2 year contract

Not the best deal by any means, but not a bad way to go.

[FacistCop]

$25.45+tax = $28.76
150 daytime
unlim ev/wkend at 7pm
unlim incoming
free caller id/voicemail
free SAF/911
2 months free calling
2 year contract
What an interesting coincidence that even though the SAF/911/VM/CID were "free", the price ends in 5.45 ($8 for VM/CID and $7.45 for SAF/911 = $15.45).

[crimsona]

What an interesting coincidence that even though the SAF/911/VM/CID were "free", the price ends in 5.45 ($8 for VM/CID and $7.45 for SAF/911 = $15.45).

AKA $15 off/month

[Anirudthan]

Just renewed my contract for 2 years, this is what I managed to get

300 daytime minutes
unlimited incoming calls
unlimited evenings and weekends (starts 7pm)
unlimited fido to fido
unlimited fido to rogers
caller Id and voicemail



With taxes included comes up to $48.22. ($25 credit every month for two years :cheesygri )

First two month halfprice and first two month unlimited local calls anytime.

[coolman217]

This was what I was offered but I haven't accepted it yet.

700 daytime minutes
Unlimited evenings/weekends at 5pm for 1 yr, goes back to 7pm after
Unlimited Fido to Fido
Unlimited Fido to Rogers
CallerID
$75 credit applied to purchase of new phone.
$43.45 + tax
add $10 for unlimited text

or

150 daytime
Unlimited E/W at 7pm
Unlimited F/F (Canada)
Unlimited F/R (local)
CID
unlimited F/F text
$75 credit applied to purchase of new phone.
$43.45


what do u guys think??

[chuckfredgoose]

This was what I was offered but I haven't accepted it yet.

700 daytime minutes
Unlimited evenings/weekends at 5pm for 1 yr, goes back to 7pm after
Unlimited Fido to Fido
Unlimited Fido to Rogers
CallerID
$75 credit applied to purchase of new phone.
$43.45 + tax
add $10 for unlimited text

or

150 daytime
Unlimited E/W at 7pm
Unlimited F/F (Canada)
Unlimited F/R (local)
CID
unlimited F/F text
$75 credit applied to purchase of new phone.
$43.45


what do u guys think??

Obviously the top offer. Unless you made a mistake ($43.45 for 150 min.):twisted:

[eiXo]

Fido
150 daytime minutes
unlimited evenings and weekends
unlimited incoming (orginal plan)
Caller ID
Voice mail
50 textmsgs
2 year contract

$26(i think cause he didnt give me base number, they only give you after tax prices to confuse you)

so 26 + 6.95 + 0.50 + tax = 37.80

Do you think this is a good plan?

for a 2 year contract or w/e they will say they will give you caller id for 1 year, but just ask for two and they will give you it.

oh and i also asked for free SAF but the guy wouldnt give it to me, he gave me some bs reply but i didnt want to push him so i just accepted

and i got a v3 but he wouldnt give me any discount on it, $80 firm which is regular price for 2 yr.

[twin]

Fido
150 daytime minutes
unlimited evenings and weekends
unlimited incoming (orginal plan)
Caller ID
Voice mail
50 textmsgs
2 year contract

$26(i think cause he didnt give me base number, they only give you after tax prices to confuse you)

so 26 + 6.95 + 0.50 + tax = 37.80

Do you think this is a good plan?

for a 2 year contract or w/e they will say they will give you caller id for 1 year, but just ask for two and they will give you it.

oh and i also asked for free SAF but the guy wouldnt give it to me, he gave me some bs reply but i didnt want to push him so i just accepted

and i got a v3 but he wouldnt give me any discount on it, $80 firm which is regular price for 2 yr.

Basically you get a student plan for $25 including:

150 daytime minutes
unlimited evenings and weekends
unlimited incoming

and value packs for $11 including:

Caller ID
Voice mail
50 text msgs

Total is $36 so you get $10 credit. I think that many have got $15 credit.

[coolman217]

Obviously the top offer. Unless you made a mistake ($43.45 for 150 min.):twisted:

lol. i thought i heard wrong but I made the csr confirmed that it was indeed 700 mins.

[eiXo]

Basically you get a student plan for $25 including:

150 daytime minutes
unlimited evenings and weekends
unlimited incoming

and value packs for $11 including:

Caller ID
Voice mail
50 text msgs

Total is $36 so you get $10 credit. I think that many have got $15 credit.

ah ic, thanks, damn i wonder how you get $15, i guess i wasnt strong enough

[tim13]

Hey guys, let me know if I got a decent deal. Bear in mind that I am a new Fido customer and I signed on for 2 years. :)

The $25 student plan (150 minutes)
-$10/month
+6 months unlimited calling anytime
+ $6 CID

+ $6.95 + $0.50 + tax

I added the CID on top, but was not necessary, and I had a choice between 6 months unlimited for free or 200 more minutes for an extra $10/month for the duration of the contract. (Was that the right choice?)

Thanks

[ygtgxi]

ah ic, thanks, damn i wonder how you get $15, i guess i wasnt strong enough

Yup, you are pretty weak at that. How long have you been with fido btw? I negotiated 4 weeks ago and this is what i got

For $45 INclusive of tax and everything

I receive 350 Daytime/long distance Minutes
Unlimited evening and weekends from 5pm
Unlimited FIdo to fido(canada)
100 free messages monthly
Free voice mail and Caller Id

I think i din leave anything out
Oh btw I sign a two year contract and i also got a free motorola Krazr

[slashman]

thanks slashman for giving me the push i needed to get off my lazy butt and call fido.

Heres what i had for my old plan.
200 daytime + EVENING
1000 WEEKEND ONLY
call display, etc all extra
worst plan ever , i switched over long time ago and never realized it was 200mins for both daytime and weekend until recently when i'd go over the 200mins.

been with fido for 7 years so that might have been a factor in getting this deal, here are the details.

200 daytime minutes
Unlimited Evening/Weekends (7pm-8am)
Unlimited Incoming (Local calling area)
Unlimited Fido to Fido (Canada)
Unlimited Fido to Fido (Local)
Unlimited Fido to Rogers (Local)
Call Display/Name Display/Voicemail/50 outgoing txt msgs
2 Months Unlimited Everything
Motorola KRZR for free

$25 + SAF + EAF / month

CSR said she went over on the credits and pulled a bunny out of a hat to make it work. Considering my calling habits on my cell phone, this deal is amazing. My plan of attack was go in and get them to match slashman's deal, but the CSR told me the LG Chocolate sucks and offered the more expensive Moto KRZR instead.

Before anyone asks, I forgot the CSR's name, but she was very nice and helpful! :)

Yeah thanks to redflag posters too because I only phoned after reading so many posts. the CSR I dealt with was very nice I think his name was Tom.
I was a Fido customer for 21 months with 3 left on my current contract when i decided to call. I was very nice and just laid out my case. I told him that I don't use my cell phone much at all and my current bill is somthing like $55 a month and it just doesn't make sense. I told him that I have been very happy with FIDO and their support(never had to call meaning good times!) and I wish to stay with them. I told him I was looking at swicthing to either telus or Virgin Mobile however if we can find a plan that matches my current usage and costs half of what I pay now that I would be willing to stay and sign-on for 2 years right now.

This CSR was very cool I admit i was on hold with him for a while as he worked his magic but at the end I got that killer plan. The $100 dollar credit to my account was his idea as was the free LG TG800. I forgot to even ak for a new headset when he just popped out and said so whats the condition of that RAZR phone you got from us 2 years ago?... very nice service.

BTW my current contract was untill JAN2008 and he said that didn't matter and started this new contract for my next billing period meaning he saved me an additional $120.

i have heard mixed things about Fido and their customer service... I have never had to deal with it untill I called for this new plan... I must say I got treated very well... I expected to be treated like some automated payment machine and they treated me like a person! amazing!

[eiXo]

Yup, you are pretty weak at that. How long have you been with fido btw? r

ive been with fido for exactly 3 years now.

[tungx2]

I've signed a 2 year with them already, but do u guys think i can still call in and try to get more?

my plan now is


200 + Unl. E/WE + 1000 F2F $20.00
Voice Messaging + Call Display 8.00
9-1-1 emergency service 0.50
System access fee 6.95

10 dollar credit towards that

so it comes to
28.76 per month

Do u guys think i can get 50 text or even 100 for free? probably get 15 dollar credit instead of 10? then it really cancels out~~ =D think it's possible? what excuse should i use?

[Airey]

Been with Fido since 2001.

Got my dad on his city fido.
And now, he still have to pay for his CID and VM.

Guess my dad was too nice. When my dad's phone broke this year, he called to renew and try to get a new headset. Fido asked him to get a 2nd line in order to get a new headset. When my dad mentioned about telus's plan. They ask him to sign with Telus' 17.30 epp plan for a 2nd line. Said they cannot match it, nor can they do anything with the current contract.

Heck, they cannot even give me any discount on the 2nd line. They said they do not have the authority to change Fido plans listed on their website.
What is going on! I am not going to sign a new line with Fido on regular price after being their loyal customer for 6 years and yet, other people are getting price adjusts from 30 dollar to 20 dollar a month.

I am gonna try to call tomorrow to see what's going on.

Is he being screwed because he's got city fido?

[CingKrab]

Been with Fido since 2001.

Got my dad on his city fido.
And now, he still have to pay for his CID and VM.

Guess my dad was too nice. When my dad's phone broke this year, he called to renew and try to get a new headset. Fido asked him to get a 2nd line in order to get a new headset. When my dad mentioned about telus's plan. They ask him to sign with Telus' 17.30 epp plan for a 2nd line. Said they cannot match it, nor can they do anything with the current contract.

Heck, they cannot even give me any discount on the 2nd line. They said they do not have the authority to change Fido plans listed on their website.
What is going on! I am not going to sign a new line with Fido on regular price after being their loyal customer for 6 years and yet, other people are getting price adjusts from 30 dollar to 20 dollar a month.

I am gonna try to call tomorrow to see what's going on.

Is he being screwed because he's got city fido?

This might be an obvious question, but did your dad call the retentions department or regular customer service? The regular CSRs can't give you the plans people have been getting here.

[S.Chan]

Been with Fido since 2001.

Got my dad on his city fido.
And now, he still have to pay for his CID and VM.

Guess my dad was too nice. When my dad's phone broke this year, he called to renew and try to get a new headset. Fido asked him to get a 2nd line in order to get a new headset. When my dad mentioned about telus's plan. They ask him to sign with Telus' 17.30 epp plan for a 2nd line. Said they cannot match it, nor can they do anything with the current contract.

Heck, they cannot even give me any discount on the 2nd line. They said they do not have the authority to change Fido plans listed on their website.
What is going on! I am not going to sign a new line with Fido on regular price after being their loyal customer for 6 years and yet, other people are getting price adjusts from 30 dollar to 20 dollar a month.

I am gonna try to call tomorrow to see what's going on.

Is he being screwed because he's got city fido?

It's possible, but not very likely to get discounts for the line with City Fido. However, you can still get discounts on other lines that you have on your account.

The deal with the original City Fido ($40/$45) and the Unlimited Calls Anywhere in Canada ($70) plans are that you must have more than one line on the account to qualify to keep the SAF included in your price plan and get a handset at the renewal price.
i.e.
Only 1 Line on Account & You Renew a City Fido or Unlimited Calls Plan = Keep SAF in price plan OR get a handset at the agreement price
More than 1 line on Account & You Renew a City Fido or Unlimited Calls Plan = Keep SAF in price plan AND get a handset at the agreement price

Do note that if you don't renew your contract, you still get to keep your plan; however, the SAF will no longer be included in your price plan. Once the SAF is no longer included in your price plan, you can never get it back.

Furthermore, new lines are not eligible for retention plans right off the bat.

[S.Chan]

Also, here's an update.

Since September 3rd, 2007, all renewals are now eligible to apply their Fido Dollars to the agreement price of a handset. It is no longer restricted to Retention departments anymore. Furthermore, you can now use Fido Dollars to order handsets, prepaid vouchers, and handset accessories online, at a Fido store, or with customer service. See the online website here: https://www.fidorewards.ca/

[Quick_lude]

Is there a new direct number to the retention department? Too many pages to go through, not sure how to search for it. Thank you. :)

Has anyone called and pretended to cancel their old City Fido account to get a better deal on vm/name id/ld, etc? Or do they just laugh and say "go ahead, make our day"? :lol:

[emoci]

Is there a new direct number to the retention department? Too many pages to go through, not sure how to search for it. Thank you. :)

Has anyone called and pretended to cancel their old City Fido account to get a better deal on vm/name id/ld, etc? Or do they just laugh and say "go ahead, make our day"? :lol:

Check the very 1st post, that's still the number

Depending on who you get, you may be able to get something with a City Fido account, but not very likely.... To be truthful, I have found that calling and politely asking for what you want without asking for too much will get resuults without threatening to cancel, but it does vary by CSRs

[Quick_lude]

Hmm. that's weird, tried that number before, it didn't work, maybe I misdialed, works now. Thanks. :)

[Airey]

This might be an obvious question, but did your dad call the retentions department or regular customer service? The regular CSRs can't give you the plans people have been getting here.

Yes, he(my dad) called regular CSR :lol:

Helped him calling again this morning.
Good thing he was polite, was offered $150 phone credit for K1, and $5 monthly credit back.
However, the CSR said she cannot offer any discount on the new line, since it is not activated yet. But I don't want to be stuck with a new line with no discount. She had no answer for that. Nevertheless, she was very polite and nice throughout our conversation. I was very impressed with her patience and professional attitude.

My gf got her K1 on renewal for 29 dollars from Telus. Probably going to try again sometime this week to see if they will be able to match it. Thanks for all the help.

[spoonss]

no contract needed
the offers only good for 6 months of period
- unlimited incoming and outgoing
- free VM/ call display
- SAF / 911
for $25.xx plus taxes


I havnt accepted the offers yet, the CSR said i can call back tmr if i have decided it. Do you guys think it is good deal ? go for it ?

[ranarajan]

r u out of your mind go for it, its unlimited outgoing and incoming....

[spoonss]

thats wat i thought after hang up .lolz
she seems so nice.. said i can call back tmr, can accept the offer. she already noted on my acct.

no contract thats even makes thing bettter.

[beripari]

Need some advice/suggestions from the Fido experts out there please.

When I renewed my contract & got a new phone, I gave the old one to my 11 yo & signed him up for "pay as you go". We're just monitoring useage but the main reason I wanted him to have a phone was because he will be doing ALOT of travelling across Canada for sports competitions & wanted him to have an easy way to call home, especially when they stay in residences vs. hotels & phones are hard to come by! Plus, he just started middle school & still spends alot of training time @ the gym so I feel much saner with him having a phone!

I put him on the $20 automatic payment plan cause the minutes were cheaper plus he gets 20% (?) extra airtime & had them turn off all internet & text features -- right now, he just needs to be able to make & receive calls. VM/CD comes with it. So far his useage has been very minimal -- only about 2-3 calls per day and, as a result of many billing errors, he has an extremelly large credit balance! But, this will probably be used up by the end of the year since he'll have been away 3 times, one of which is for a full week in BC so long distance charges will apply.

I explained our needs to Fido & asked if I should perhaps put my son on a plan -- my plan is only $20/mo + tax for 200 anytime minutes -- I'm paying $20 monthly for him too but he's getting charged .20 per minute (not per second billing) & of course loses it if he doesn't reload. The only option they could suggest was the couples plan but it actually works out much more expensive since he would then have to pay the SAF fee. I read some of the plans in this thread and only a few made mention of long distance. I've also looked through many of the fido packages online.

What I'd like is a cheap plan where he wouldn't lose the minutes each month if we don't add $$, maybe some text messaging since I think that might work better with a kid this age than voice mail and/or ideally some long distance but, since the long distance isn't "regular" each month but rather when needed several times throughout the year -- heavier in the March-June timeframe, I don't want to pay a higher monthly rate for it -- might be cheaper just to pay long distance rates when needed. $20 monthly range is what I'd like or maybe less -- I saw some good "student" plans that people got -- my son SHOULD be able to qualify as a student! Fido didn't mention that at all!

Is there a specific plan or route that anyone can suggest we take to accomodate our needs but still keep costs low? I've heard that some other companies give you 60 days for pay-as-you-go .... maybe he'd get a more suitable plan elsewhere? What kind of plan do those of you with kids & cell phones have them on? Any suggestions would REALLY be appreciated!

[champ91]

Called today on behalf of my spouse for the very first time. Asked to cancel as i got "special" discount from Bell and my work...
My contract is about to expire on December and it was on the $30 plan unlimted Fido to Fido not including SF, voice and call display. I agreed to sign for 2 more years and here what they offered for $20:

Unlimited evenings+weekends
Unlimited Fido to Fido
Unlimited incoming calls
(Had all of those before)

100 dollars credit to upgrade for a new device without using my fido dollars (I picked the Sony Ericson Z710i)
6 months free local calls anytime
Free call display and caller ID
Credit of 10 dollars for the next 24 months

So the total is $20. The rep was very nice and I didn't negotiate at all. I felt that they were used to these kind of calls and just offered whatever most of people got here.

And another thing - I signed for 24 months contract starting today instead of December when my 3 years contract was supposed to be expired.

Now I need to think about my own City Fido, not sure it's going to be easy negotiate on this.


That sounds like a really good deal, just wondering what the daytime minutes are and you mean free call display and voicemail right?

[a8239]

what happen after 6 months then?

thats wat i thought after hang up .lolz
she seems so nice.. said i can call back tmr, can accept the offer. she already noted on my acct.

no contract thats even makes thing bettter.

[kjs]

Called today. My contract is almost up. Unfortunately, I got a rude CSR.

I explained to him that as a student, I feel I'm paying too much for the amount of airtime I actually use. I don't even use half of the airtime I'm paying for. So he decides to offer me 50 anytime minutes/SAF/911/call display for $15. 50 minutes? Sure I don't use all the airtime I'm paying for now, but I need a heck of a lot more than just 50 minutes.

His response: Well, I don't know what you're looking for.

This isn't encouraging me to stay with Fido.

[champ91]

got a crappy offer:

200 daytime
1000 f2f
unlimited evening and weekeneds
caller ID + voicemail
$20
+SAF & 911
=27+ tax

if they make it unlimited fido2fido and include the SAF and 911 emergency charge then i will take it.

[FacistCop]

got a crappy offer:

200 daytime
1000 f2f
unlimited evening and weekeneds
caller ID + voicemail
$20
+SAF & 911
=27+ tax

if they make it unlimited fido2fido and include the SAF and 911 emergency charge then i will take it.
It's not that bad... Compared to the website $20 plan, you are getting free e/w, free 1000 f2f, and free VM/CID.

It's a pretty common retention plan that a lot of people in this thread have taken. A few have gotten it for $7 cheaper, but that's pretty rare.

[champ91]

It's not that bad... Compared to the website $20 plan, you are getting free e/w, free 1000 f2f, and free VM/CID.

It's a pretty common retention plan that a lot of people in this thread have taken. A few have gotten it for $7 cheaper, but that's pretty rare.

well you can't really compare to their website.
but I should get at least unlimited f2f because that's what i have now, no reason to go down to only 1000 minutes right?

as far as the saf, i hope they will win that lawsuit against the wireless carriers. it's a scam.

[addicted2it]

Had posted a few pages ago to see other RFders opinions on the plan that I got...

Total ~60 $ per month after everything..heres what i get

300 daytime/1000 LD/ Unlimited incoming/ evening and weeknds starting at 7 pm/ VM/CD...

Do you guys think its a decent plan or a total rip off..... could I do a lot better if i call back in a couple of months? I am not on a contract though.

[preshans]

Had posted a few pages ago to see other RFders opinions on the plan that I got...

Total ~60 $ per month after everything..heres what i get

300 daytime/1000 LD/ Unlimited incoming/ evening and weeknds starting at 7 pm/ VM/CD...

Do you guys think its a decent plan or a total rip off..... could I do a lot better if i call back in a couple of months? I am not on a contract though.

60 BUCKS AFTER TAX? IT'S NOT THAT BAD. BUT YOU CAN DO BETTER. YOU CAN PROLLY GET GET the vm n caller id credited and get a 5 or 10 dollar montly discount towards the plan itself

[addicted2it]

60 BUCKS AFTER TAX? IT'S NOT THAT BAD. BUT YOU CAN DO BETTER. YOU CAN PROLLY GET GET the vm n caller id credited and get a 5 or 10 dollar montly discount towards the plan itself

Yeah its actually 58.50$ after taxes and I am a new customer ( a month since i started with fido)...started with the 30$ plan before I was offered this. I might call again in a couple of months and try to get the stuff you mentioned without going on a contract ( might be a tough call)

[kjs]

I got a call from the promotional department to renew my contract and I explained the situation of the rude retention CSR (see above). PromoCSR couldn't really offer me anything more than what she was instructed to, but she did let me call retentions again before making any final decisions.

Got a nicer CSR but still didn't have much luck negotiating:

Original plan ($25):
100 weekday
1000 evening/weekend
unlimited incoming
call display and voicemail
SAF/911
= $46.11 (after tax)

All I got was a 2 months unlimited, a free phone and a $10 discount (covering call display and voicemail).

It's an old plan that I think is a good deal for $25, but CD/VM/SAF kill it, so the $10 covers some of that which is as much as I can get for now without being black listed.

Same plan now equals $34.71.

[luis99]

Are most people getting better plans if they go on a contract?

I've been with Fido 18 months, and want to get a better deal but don't like being stuck on a contract...

Also, is there any possibility of negotiating a new couples plan (also not on contract)?

tks...

[kjs]

Are most people getting better plans if they go on a contract?

I've been with Fido 18 months, and want to get a better deal but don't like being stuck on a contract...

Also, is there any possibility of negotiating a new couples plan (also not on contract)?

tks...

I only agreed to a new 2 year contract to get my $10/month credit for 2 years instead of 1 year (without contract).

Contract or not, it would've been the same $10 credit. I just got it extended by a year.

Honestly, I don't plan on switching from Fido because I prefer billing by the second, so the longer I can extend *any* credits, the better.

[malletking]

I'm a new customer with just 3 months monthly plan(no contract). Yesterday I called retention number and got following plan with 2 years contract.

$25 plan
100 minutes
1000 e/w minutes
unlimited incoming call
+
free cid
+
service fee/911
-
$10 credit for 24 months
= $25.xx (inc. tax)

[a8239]

do you have the name of that CSR?


I'm a new customer with just 3 months monthly plan(no contract). Yesterday I called retention number and got following plan with 2 years contract.

$25 plan
100 minutes
1000 e/w minutes
unlimited incoming call
+
free cid
+
service fee/911
-
$10 credit for 24 months
= $25.xx (inc. tax)

[spoonss]

i hv been using the fido2fido plan (unlimited sms F2F) for the last 3 yrs.

this is what they offered me.
same plan/options as i was using before
100mins anytime
unlimited F2F
1000 mins evening & weekends
unlimited sms f2f
vm & call display
SAF

but they will credits $15 per month for 12 months.

edit: forgot to mention, no contract!!

so it comes up $25.xx plus taxes. im happy :cheesygri

[FacistCop]

Are most people getting better plans if they go on a contract?
When I called, I negotiated for a no contract plan, then asked what else they could offer if I signed a contract. She said she couldn't offer anything else (but I signed it anyway to get a free phone).

[luis99]

Check the very 1st post, that's still the number


Does the *611 get you through to retentions? I thought that was the regular customer service... Or do you need to call the first number for customer relations (which I don't know what the difference is)?

Tks...

[Matty31]

I just called and got the following plan. I had an old plan and they worked off that and I am still going month to month without a contract:

$25 Free Incoming plan
100 DT
1000 Evenings/Weekends
$8 for VM and Call Disp.
$10 for Fido to Fido Canada
$7 SAF
$0 1000 Can/US Long Distance

Total of about $50.

He was cool about giving me a better plan but I wanted to keep the free incoming option.

The one thing he gave me was $1000 LD minutes for free. That was something he seemed to be able to do.

[TheGame]

If I were to sign up for the $30 unlimited incoming package right now and take advantage of the fido2rogers bonus and the extra 50 minutes bonus for signing an agreement, would I be able to call in 3 months later and get a $10 discount on that plan from retentions, or would I be offered a different plan?

[mc_guru]

Just got off the phone with retentions. I'm changing cities, so I need to change phone #'s and mentioned I had been with them for a few years (w/o contract) and was happy for the most part, but was finding it a bit expensive so was going to consider some competitors if i couldnt get more bang for my buck or even a price break. They started talking about plans if I agreed to contracts, so I could have gotten a better deal if I agreed to sign my life away, but I didnt. In the end I didn't get all that much, but better than before:

-free phone number change to different area code ($25 value, as I recently used the 1 free per year they give you)

-cut $5 off my $30 plan for 100 + Unl E/WE + Unl Incoming

-gave me 1000min Long Distance for $5/mo. On their site it says 35min/$5 100min/$10, but she said she could multiply my minutes by 10x.

so in the end i pay the same as before but got free LD ($10+/mo value) + free # change ($25). not great, but better than before. still no contract, so deal only lasts 12months.

tried to get them to throw more text msgs into my value pack, but no deal

[nice4]

Very confuse with today's cell plan (Fido). I am with Fido's Prepaid-Service right now and I am going to be out-of-town (Guelph) few days a week for next little while soon, I try figure out a best 'plan' and/or 'deal' for LD on top of the Prepaid-Service.
What I understand from the Fido's website is
I am at Guelph which is out isde of my home area 416
1) calling Guelph local number 519-, that is local call and airtime only.
2) calling home 416-, that is LD charge (other ppl suggest, this might be considered as local call since my cell number is 416-, is this be true?)
3) called from home 416- is also LD charge
4) where is the Fido's roaming boundary between Guelph - Toronto area that Fido use for determine LD or not LD charge ?

Any experience Fido user can shed some lights here please. Thanks


When you are outside your Local Calling Area
(anywhere in Canada)

You make a local call Airtime only

You make a long distance call Airtime + long distance charges

You receive a local or long distance call Airtime + long distance charges

[S.Chan]

Very confuse with today's cell plan (Fido). I am with Fido's Prepaid-Service right now and I am going to be out-of-town (Guelph) few days a week for next little while soon, I try figure out a best 'plan' and/or 'deal' for LD on top of the Prepaid-Service.
What I understand from the Fido's website is
I am at Guelph which is out isde of my home area 416
1) calling Guelph local number 519-, that is local call and airtime only.
2) calling home 416-, that is LD charge (other ppl suggest, this might be considered as local call since my cell number is 416-, is this be true?)
3) called from home 416- is also LD charge
4) where is the Fido's roaming boundary between Guelph - Toronto area that Fido use for determine LD or not LD charge ?

Any experience Fido user can shed some lights here please. Thanks

This diagram summarizes it well:
http://img293.imageshack.us/img293/9878/ldroamingbm3.png

In your case, calling a Guelph number in Guelph = local call; calling a number that's outside of Guelph while in Guelph = long distance call. Furthermore, answering any call while in Guelph is considered long distance.

[Fox1096]

Can you guys let me know if you think i'm paying too much or if I should be trying to get a better deal?

My 2 year contract is ending soon and they sent me a letter to renew.

This is what I'm paying currently. $75.45 + tax

It includes: 300 Daytime minutes, unlimited evening/weekend, unlimited fido to fido, value pack (caller id, voicemail, 2500 text msgs, name display, who called) for $16.00. Now the thing is, I signed on during the XMAS season and the promotion was that they doubled my daytime minutes so in reality, I have 600 daytime minutes, not 300.

Do you think I can try to work out a better deal?

Thanks in advance.

[Airey]

was just told the early cancellation fee is $20 per/month up to max of $200.
That's even cheaper than some of the phones they offer (was offered Krzr for free).

Guess too many people phoned in, the CSR told me about the ECF as a reminder before the end of our conversation.:lol:

[ygtgxi]

Can you guys let me know if you think i'm paying too much or if I should be trying to get a better deal?

My 2 year contract is ending soon and they sent me a letter to renew.

This is what I'm paying currently. $75.45 + tax

It includes: 300 Daytime minutes, unlimited evening/weekend, unlimited fido to fido, value pack (caller id, voicemail, 2500 text msgs, name display, who called) for $16.00. Now the thing is, I signed on during the XMAS season and the promotion was that they doubled my daytime minutes so in reality, I have 600 daytime minutes, not 300.

Do you think I can try to work out a better deal?

Thanks in advance.

Trust me dude, you are way over paying for yours. This is what i manage to negotiate 2 months ago

I manage to get the below plan:

350 Day time/Long distance Minutes
Unlimited evenings and weekends from 5pm or 6pm(can';t remember)
Unlimted Fido to Fido across canada
Free incoming Call
Unlimited Fido to Fido Text Messages
Free Caller Id, Voice mail, 100 text messages
SAF is free
911 charge is free
*3 Months or 2 months unlimited free local calling*
+ i receive a free motorola Krazr, the red 1. Completely free without usage of my fido dollars and i just have to sign a 2 year contract

THis is the deal i receive all for $40+ tax which comes to about 45 dollars. However i have been a long time fido customer of about3 years without contract, pay my bills on time and also i have about 100 dollars in fido dollars now so at 5% of each bill, go figure how much i spend in the last 3 years.

I also just realize that i could have negotiated better. I got the free SAF which i really wanted and the extra minutes and a huge discount,my plan would have cost me $75 normally. THe above plan is the same plan i had before but the CSR just gave me a huge discount basically because i like the fido-fido across canada. MAke sure to negotiate for free fido-to rogers too across canada as well as the fido to fido.

since you are paying as much as me, u should not have any problems negotiating a good deal

good luck

[Fox1096]

Trust me dude, you are way over paying for yours. This is what i manage to negotiate 2 months ago

I manage to get the below plan:

350 Day time/Long distance Minutes
Unlimited evenings and weekends from 5pm or 6pm(can';t remember)
Unlimted Fido to Fido across canada
Free incoming Call
Unlimited Fido to Fido Text Messages
Free Caller Id, Voice mail, 100 text messages
SAF is free
911 charge is free
*3 Months or 2 months unlimited free local calling*
+ i receive a free motorola Krazr, the red 1. Completely free without usage of my fido dollars and i just have to sign a 2 year contract

THis is the deal i receive all for $40+ tax which comes to about 45 dollars. However i have been a long time fido customer of about3 years without contract, pay my bills on time and also i have about 100 dollars in fido dollars now so at 5% of each bill, go figure how much i spend in the last 3 years.

I also just realize that i could have negotiated better. I got the free SAF which i really wanted and the extra minutes and a huge discount,my plan would have cost me $75 normally. THe above plan is the same plan i had before but the CSR just gave me a huge discount basically because i like the fido-fido across canada. MAke sure to negotiate for free fido-to rogers too across canada as well as the fido to fido.

since you are paying as much as me, u should not have any problems negotiating a good deal

good luck
Yea, they seem to not really budge much in terms of negotiating. The thing is, I always go over too and my bills range from $90-$120ish.

[ygtgxi]

i manage to cut my bill in half, make sure to choose the cancel section so they will direct u to retentions department
****ing normal CSR are so cheap ,wun even give me free voicemail but when i called retentions i got so much free ****

if u like ur current plan but u find it too pricey, make sure to tell the CSR rogers or bell is offering u a similar plan for same price
make up a reasonable story like its a corporate plan.

since u can now move ur number across carriers, they want to keep ur business, quoting bell is a better deal as they are not same company, besides if u were spending as much on ur phone bill as me, u will do fine. only problem i know u face is that ur plan is a good deal if u dun go over the minutes, i always exceed my plan by like 100 minutes and its painful to pay 100 minutes and u have to pay crap like SAF and stuff
good luck

[Steeve Urkel]

was just told the early cancellation fee is $20 per/month up to max of $200.
That's even cheaper than some of the phones they offer (was offered Krzr for free).

Guess too many people phoned in, the CSR told me about the ECF as a reminder before the end of our conversation.:lol:

Hi,
it was supposed to be a few months ago that Rogers/Fido raised the cancellation fee to $400 as too many people were supposedly taking advantage and cancelling and keeping the expensive phone/

Also another thing I learned yesterday was that if you send a text message from outside Canada on your phone- like let's say the US, you will be charged an extra fee of 30? or 50? cents, not sure the exact ammount but someone at the Wireless Wave store told me t his.

[S.Chan]

was just told the early cancellation fee is $20 per/month up to max of $200.
That's even cheaper than some of the phones they offer (was offered Krzr for free).

Guess too many people phoned in, the CSR told me about the ECF as a reminder before the end of our conversation.:lol:
Hi,
it was supposed to be a few months ago that Rogers/Fido raised the cancellation fee to $400 as too many people were supposedly taking advantage and cancelling and keeping the expensive phone/

Not entirely true. The change to $400 ETF Maximum (@ $20/month left on contract & a $100 ETF Minimum) from the $200 ETF Maximum was on February 1st, 2007. Only new contracts since February 1st, 2007 are under the $400 ETF. All contracts from before February 1st, 2007 still fall under the old $200 ETF Maximum (@ $20/month left on contract).

Furthermore, if you renew a contract that started from before February 1st, 2007, you will still be under the $200 ETF. But, once you change your plan (options don't count) on your original contract, you'll fall under the new ETF.

[Fox1096]

i manage to cut my bill in half, make sure to choose the cancel section so they will direct u to retentions department
****ing normal CSR are so cheap ,wun even give me free voicemail but when i called retentions i got so much free ****

if u like ur current plan but u find it too pricey, make sure to tell the CSR rogers or bell is offering u a similar plan for same price
make up a reasonable story like its a corporate plan.

since u can now move ur number across carriers, they want to keep ur business, quoting bell is a better deal as they are not same company, besides if u were spending as much on ur phone bill as me, u will do fine. only problem i know u face is that ur plan is a good deal if u dun go over the minutes, i always exceed my plan by like 100 minutes and its painful to pay 100 minutes and u have to pay crap like SAF and stuff
good luck
Okay this is what I managed to pull off but I haven't accepted yet.

If I sign on a 2 year contract, I would get 700 weekday minutes, unlimited evenings/weekends from 7pm-8am, unlimited LOCAL calls from fido to fido, unlimited fido to rogers, unlimited fido to rogers home or cell, voicemail, caller ID, who called, name display and 2500 text msgs.

Got the price down to $53.00 + tax and this price includes the SAF and the 911 fee.

Should I take it?

[x-batman]

My Cell phone plan:

$45 Classic City Fido
+
$16 Value Pack (CallerID/Voicemail/2500text/2500msnyahoo)
+
$10 1000 Canadian Longdistance minutes
+
$20 Hiptop Unlimited Data
-
$20 Monthly reoccurring credit

= $80.04 montly, for a plan that essentially includes everything unlimited!

Currently switch between the Hiptop 2, iPhone, and Moto krzr

[ygtgxi]

Okay this is what I managed to pull off but I haven't accepted yet.

If I sign on a 2 year contract, I would get 700 weekday minutes, unlimited evenings/weekends from 7pm-8am, unlimited LOCAL calls from fido to fido, unlimited fido to rogers, unlimited fido to rogers home or cell, voicemail, caller ID, who called, name display and 2500 text msgs.

Got the price down to $53.00 + tax and this price includes the SAF and the 911 fee.

Should I take it?

Bear in mind the plan I got was 40 dollar plus tax, ask if u have unlimited fido to fido text messages, also i forgot to add for my plan they threw in 100 text messages for free and my fido to fido is unlimted acrosss canada ,even at 53+ tax,u still dun save that much, only 20-30% of ur bill and most of bell plans nowadays are very attractive. did they offer you any free phone? i did not negotiate for the phone, CSR offer me for free without me asking, she was like since u r signing 2 year contract, u want a free phone?

also do u need 2500 text mesage or 700 minutes? if not u can get more discount. Unlimited local calling to fido is BS as u already have unlimited evenings and weekends, try to get happy hour option for unlimited evenings too

[ygtgxi]

My Cell phone plan:

$45 Classic City Fido
+
$16 Value Pack (CallerID/Voicemail/2500text/2500msnyahoo)
+
$10 1000 Canadian Longdistance minutes
+
$20 Hiptop Unlimited Data
-
$20 Monthly reoccurring credit

= $80.04 montly, for a plan that essentially includes everything unlimited!

Currently switch between the Hiptop 2, iPhone, and Moto krzr

tats pretty high eh, what does the 45 dollar classic city fido include again?

[x-batman]

tats pretty high eh, what does the 45 dollar classic city fido include again?

actually not at all, Classic City Fido includes UNLIMITED local calls, no restrictions at all, I have used close to 3500 minutes before (about 1600 of those mins during the day time) and no over charges. I love this plan, nothing close to it in the market at all.

[st7860]

tats pretty high eh, what does the 45 dollar classic city fido include again?

with cityfido you're limited to staying within a city zone otherwise you pay a huge per minute out of zone fee.

if you're a person that doesn't stay inside all day then the http://www.globalstar.ca/en/content.php?cid=201 $75/mo satellite package for unlimited north american local calls, unlimited long distance calls, unlimited data, is a good deal.

[ygtgxi]

not a really good deal
Think closely though of those 3500 or 1600 minutes how many of those minutes were to rogers or fido customers.

If u get unlimited fido to fido or fido to rogers, than it would be cheaper

plus put it this way u bargain to a plan similar to my plan with 350 minutes, free caller id/voice mail, unlimited fido to fido across country , free fido to rogers local. free 100 text messages, SAD,911 charges included for 40 dollars plus tax

u will pay about 45 total

If u r running a business, you might want to look into rogers home phone or bell home phone for unlimited local calling.

however if indeed you are travelling around the city a lot and most of your calls are to bell/telus/non-fido/rogers customers than ur plan would be good but its almost guarantee u can call them and get a better deal, maybe like 15-20 dollars cheaper

only problem is no other carrier offer a plan identical to City fido for you to tell the CSR u got offered a similar plan by another carrier and its cheaper which is why u want to switch

well this is just my 2 cents

actually not at all, Classic City Fido includes UNLIMITED local calls, no restrictions at all, I have used close to 3500 minutes before (about 1600 of those mins during the day time) and no over charges. I love this plan, nothing close to it in the market at all.

[x-batman]

not a really good deal
Think closely though of those 3500 or 1600 minutes how many of those minutes were to rogers or fido customers.

If u get unlimited fido to fido or fido to rogers, than it would be cheaper

plus put it this way u bargain to a plan similar to my plan with 350 minutes, free caller id/voice mail, unlimited fido to fido across country , free fido to rogers local. free 100 text messages, SAD,911 charges included for 40 dollars plus tax

u will pay about 45 total

If u r running a business, you might want to look into rogers home phone or bell home phone for unlimited local calling.

however if indeed you are travelling around the city a lot and most of your calls are to bell/telus/non-fido/rogers customers than ur plan would be good but its almost guarantee u can call them and get a better deal, maybe like 15-20 dollars cheaper

only problem is no other carrier offer a plan identical to City fido for you to tell the CSR u got offered a similar plan by another carrier and its cheaper which is why u want to switch

well this is just my 2 cents

I dont know, i think its really worth it, currently I go to school in Oshawa, Ontario (as well as work there) and am regularly travelling to Oakville and Burlington. Also I realize that having unlimited network calling can potentially be a great benefit, it also limits you, and you still have to keep an eye on your daytime minutes. Next Unlimited incoming having the ability to have unlimited incoming an area as large as CityFido provides, I really have nothing to worry about. I dont need a home phone at all. I dont know, some may not agree but I think what i have is a great deal.

Also some might argue that having to pay $0.25 / minute when outside the cityfido zone is a deal breaker, I do occassionally go out to hamilton and niagara (outside the city fido zones) but and having to pay the $2 - 5 of useage while out of the zone I am ok with as well.

[st7860]

not a really good deal
Think closely though of those 3500 or 1600 minutes how many of those minutes were to rogers or fido customers.

If u get unlimited fido to fido or fido to rogers, than it would be cheaper

plus put it this way u bargain to a plan similar to my plan with 350 minutes, free caller id/voice mail, unlimited fido to fido across country , free fido to rogers local. free 100 text messages, SAD,911 charges included for 40 dollars plus tax

u will pay about 45 total

If u r running a business, you might want to look into rogers home phone or bell home phone for unlimited local calling.

however if indeed you are travelling around the city a lot and most of your calls are to bell/telus/non-fido/rogers customers than ur plan would be good but its almost guarantee u can call them and get a better deal, maybe like 15-20 dollars cheaper

only problem is no other carrier offer a plan identical to City fido for you to tell the CSR u got offered a similar plan by another carrier and its cheaper which is why u want to switch

well this is just my 2 cents

exactly. I have a Cityfido and I'm trying to get rid of it because the rediculous out of zone charges are annoying.

the unlimited incoming plan is a good idea, as you don't have to worry about out of zone fees.

also coupled with YAK service you can get unlimited outgoing calls for only 2 cents a minute or so.
http://www.yak.ca/Index.aspx

[RiCE-DaDDy]

i just got this, its an ok deal, i wish i could of gotten better but this is way better than my old plan:

250min anytime + 50min for years
unlimited e/w 7pm
unlimited incoming calls
unlimited network calling (fido/fido, fido/rogers)
unlimited txt msg (more like 5000 cap)
voice mail, caller id, cw
100 LD minutes

$35 + SAF + 911 + tax.

what you think?

[krs]

i just got this, its an ok deal, i wish i could of gotten better but this is way better than my old plan:

250min anytime + 50min for years
unlimited e/w 7pm
unlimited incoming calls
unlimited network calling (fido/fido, fido/rogers)
unlimited txt msg (more like 5000 cap)
voice mail, caller id, cw
100 LD minutes

$35 + SAF + 911 + tax.

what you think?

This looks pretty good to me - exactly what I'm looking for.

Did you have to sign a contract? If so, how long?
Any free phone with it?

And what is the "+ 50min for years" ?

I was looking for this without the 100 min LD for $35 SAF and 911 included, but this is close and the 100 min LD may come in handy.

Any special recommendations how to get this?

[RiCE-DaDDy]

This looks pretty good to me - exactly what I'm looking for.

Did you have to sign a contract? If so, how long?
Any free phone with it?

And what is the "+ 50min for years" ?

I was looking for this without the 100 min LD for $35 SAF and 911 included, but this is close and the 100 min LD may come in handy.

Any special recommendations how to get this?

i forgot to mention. this is with a 3 year contract and I got a Nokia 6300 free after using some of my fido dollars. so that also incl 3 months of unlimited local calling.

yea doesnt sound so good now does it haha.

the +50 min is an option you can get for $5/month, but he offered this as a bonus, I didn't even ask for it. I think it's part of the plan as a bonus.

So on top of the normal plan, I get VM, unlimited network calling (fido/rogers anywhere in canada) and unlimited txt. its like $20 credit.

In terms of negotiations, i started off quoting Telus's faves 8 student plan.

[krs]

Where do you find Telus's faves 8 student plan?
I didn't see anything on their websire, just faves with a bigger number.

I still think it's a great plan even with a three year contract.
I would have gone for it.

[RiCE-DaDDy]

Where do you find Telus's faves 8 student plan?
I didn't see anything on their websire, just faves with a bigger number.

I still think it's a great plan even with a three year contract.
I would have gone for it.

the promotions ended, but i just told them that TELUS had a booth on campus and it was on a flyer (complete lie).

[420]

the promotions ended, but i just told them that TELUS had a booth on campus and it was on a flyer (complete lie).



what did you tell them the telus deal consisted of? lol

[RiCE-DaDDy]

For $40

350 anytime min
My Faves with 8 people (instead of 5) (incl txt messages between them)
unlimited e/w 6pm (usually its 9)
unlimited local network calling

I can't remember what else. VM or CID might of been a part of it. The plan is based off of the My Faves 40 plan. http://www.telusmobility.com/bc/plans/pcs/myfaves40.shtml

[krs]

Boy - I sure am not up to date on rate plans.

The way I read My Faves is that it includes unlimited local calls and text messaging to and from five local pre-designated numbers that you can change once per billing cycle. Even on the cheap one.

Then add a package for VM and call display and I might be all set.

[et3rn1ty]

Damn I was shocked when I checked on my cellphone bill today
Instead of paying less, I have a balance of more than 100 bucks on my bill
I just signed a 2 yr agreement with Fido and apparently they changed the plan without telling me wth
They took out the unlimited fido2fido and as a result i was over my weekday time limit by 150 mins which costs me 50 bucks
I called the customer service right away but the cust rep wasnt helpful at all and she transferred me back to the retention dept and fortunately the guy at the retention dept said they will fix it (at least that what they said) and instead of having fido2fido on myplan, they'll upgrade it to unl fido2fido plus (which include unl call to rogers)
Hopefully, everything works out fine

[TheGame]

Is it better to be currently on a contract, or would it not matter? Could you get a better retention package if you're on a contract?

[AllWheelDrift]

Just called today and got my wife:

200 daytime
1000 evening/weekend
unlimited incomming
call display
for $25

Also got unlimited text ($10 - $10 credit)

New Nokia 6300 using fido dollars
3 year contract

I could have got a better plan (250 daytime, unlimited evening weekends + 100 long distance) for about $31 but this covers her needs and saves around $20 from what she was paying before.

[RiCE-DaDDy]

I've been thinking about the plan I agreed to which I previously mentioned last page:

250 min + 50 daytime
unlimited e/w @ 7pm
unlimited incoming
unlimited network calling
unlimited txt msg
100 LD minutes
CID, VM, CW
Nokia 6300 free (using fido dollars)

$35 + SAF + 911 + tax = $45

I'm thinking this might be a bit too beefy for my usage. Even though I already agreed to the above plan, what are my chances that retentions will tweak the plan for me?

[xtracrispy123]

I went with the retention fido2fido plus plan:


$25
Unlimited incoming
Unlmited evenings & weekends
Unlimited fido
Unlimited rogers
100 daytime
(2 year contract)

.....considering I work in the daytime anyway, I think this should do nicely :)

Also got a Nokia 6300 for free, using my $88 fido dollars and they covered the rest.

[TheRide]

Check this out, this is what I got:

$30 - 2yr plan

300 Daytime Minutes
Unlimited Evening/Weekends @ 7pm
Unlimited Incoming
Unlimited Network Calling
Voice Mail, Caller ID, Call Waiting, NAME Display, 50 text/month

6 Months free local calling
$100 credit to my account

Applied to my account the day I called.

[snika]

Is the Nokia 6300 a good phone?? I got a Sony Ericsson Z550A recently for signing a two year deal. They also gave me 5$ credit , which makes my plan now only 30$ a month. I had a 15$ credit from before for not cancelling my plan.... let me know please, because im not sure what to make of this Z550A.

[K2`]

for those interested, I just called and this is what i got:

200 DT
1000 e/w
unlimited incoming
CID
100 Texts
$50 credit for not needing a phone.

15 + SAF + 911 + tax

3year plan tho.

[morgs]

Holy balls. I (just) called in to see if i could somewhat renegotiate as I work for the gov't and they offer a pretty good family plan through corporate. Well I have been on the phone on hold now for 2:49. Now I just want to cancel... if it wasnt for the $200 x2 Phones ECF!

Any ideas?

[beripari]

2:49 on hold is actually GOOD! My experience has been MUCH longer with every call lasting almost an hour! Might be OK if that was just a "one-time thing BUT, with all the problems experience since I opened a "paygo" account for my kid, including wiping out his entire account (!) of course at the most inopportune time (!), I've had to call at least once or twice a week!

[Cyber6]

It took me less 15 minutes to get this:


The couples plan of $55 (unlimited incoming, unlimited between customers, unlimited evenings + weekends, 300 minutes) with the 3 year promotion (another 250 minutes plus unlimited text messages between customers)


PLUS

- $10/month credit on my phones
- $5/month credit on second phone
- free call display on BOTH phones
- free Nokia 6300
- use of my Fido dollars to get the other Nokia 6300 for nothing
- $250 credit (just cause I was waay too sweet)
- 6 month of unlimited calling (usually is 3 months)

In short I got the $55 plan with call display on both phones, 2 Nokia6300 phones for free, and a $250 credit (that will take care of my next 4 bills) :D :D ... for $40


:D :twisted: :D :twisted: :D

(but it took me 45 minutes to have the phone activated)

C.

[a8239]

are you on couple plan previously?

i am on regular F2F plan, and i want to swtich to couple plan (the other person is using prepaid) ... do you think i can get that sweet deal?


It took me less 15 minutes to get this:


The couples plan of $55 (unlimited incoming, unlimited between customers, unlimited evenings + weekends, 300 minutes) with the 3 year promotion (another 250 minutes plus unlimited text messages between customers)


PLUS

- $10/month credit on my phones
- $5/month credit on second phone
- free call display on BOTH phones
- free Nokia 6300
- use of my Fido dollars to get the other Nokia 6300 for nothing
- $250 credit (just cause I was waay too sweet)
- 6 month of unlimited calling (usually is 3 months)

In short I got the $55 plan with call display on both phones, 2 Nokia6300 phones for free, and a $250 credit (that will take care of my next 4 bills) :D :D ... for $40


:D :twisted: :D :twisted: :D

(but it took me 45 minutes to have the phone activated)

C.

[Cyber6]

are you on couple plan previously?

i am on regular F2F plan, and i want to swtich to couple plan (the other person is using prepaid) ... do you think i can get that sweet deal?

No, I wasn't on couple's plan. I needed to add a phone to my plan. I had the regular unlimited incoming/unlimited ev+weekends/200 minutes + call display for 25+SAF = $35 approx.

I don't know if you can get the deal, you are very welcome to try.. :D .. you have to be prepared to really cancel your service (which I was). My contrac was expiring anyway, so I didn't have anything to lose. :twisted:


You should also be very nice and polite.. :D :D


C.

[LL29]

thanks RFD and OP
called them a few times and talked about what my options were..

i got the student plan for 3 years:
$25/month - $15 credit/month = $10/month + SAF + 911
200 daytime
unlimited evening/weekend
unlimited incoming
call display
used my 48 fido dollars to get $3/month for 50 text messages

not the greatest compared to what other RFD's got but I'm happy

[twboy1999]

i called couple of days earlire

they gave me unlimited text message, and anotehr 5 dollar off the bill

[4flava]

Just called and got myself this:

150 daytime
unlimited evening & weekend
unlimited incoming
caller id
100 text messages or Voicemail but I chose Texting.
100 long distance to canada and us

2 yr contract.

$25.00 + SAF + 911+ taxes

= $37.00/month... what do you guys think???

[beripari]

thanks RFD and OP
called them a few times and talked about what my options were..

i got the student plan for 3 years:
$25/month - $15 credit/month = $10/month + SAF + 911
200 daytime
unlimited evening/weekend
unlimited incoming
call display
used my 48 fido dollars to get $3/month for 50 text messages

not the greatest compared to what other RFD's got but I'm happy

THANKS FOR THIS! I got my 11yo a pay-go plan a few months ago. His useage right now is VERY minimal (max. 2 calls per day!). We're on automatic fill - $20 monthly so he actually gets $22.00 worth of minutes @ .20 per minute. But, he has aver $80 on account (!) due to a goodwill credit for seriouis problem incurred and will lose it unless we keep adding to it monthly! Your plan sounds great! More for less! I'm going to call & see if I can convert him to a "student" plan -- don't know if there are any critera -- he goes to school and IS a student !

[S.Chan]

THANKS FOR THIS! I got my 11yo a pay-go plan a few months ago. His useage right now is VERY minimal (max. 2 calls per day!). We're on automatic fill - $20 monthly so he actually gets $22.00 worth of minutes @ .20 per minute. But, he has aver $80 on account (!) due to a goodwill credit for seriouis problem incurred and will lose it unless we keep adding to it monthly! Your plan sounds great! More for less! I'm going to call & see if I can convert him to a "student" plan -- don't know if there are any critera -- he goes to school and IS a student !

The student plan is for post-secondary students. You need a valid student ID to qualify. The base plan is $25 for 150 minutes, Unlimited Incoming, Unlimited Evenings & Weekends. But, you can always give retentions a call and hope for the best.

[beripari]

The student plan is for post-secondary students. You need a valid student ID to qualify. The base plan is $25 for 150 minutes, Unlimited Incoming, Unlimited Evenings & Weekends. But, you can always give retentions a call and hope for the best.

Thanks for the additional info. I had heard that might be the cause - appreciate your confirming it. I think I WILL call -- I really don't see any difference in the two "student" scenarios other than "age" (isn't that discrimination?). OK, "post-secondary" implies 18 therby legally able to enter into a contract -- that might be the "key" difference. While an 11yo isn't issued a specific student ID (heck, they aren't even allowed to get a TTC card until they're 12 or 14?), they are legally enrolled as students in the education system. Maybe the cellphone companies need to come with a "kids" plan (which is very different than being part of a "family" plan!) since so many younger aged kids have cell phones these days! An entire market being missed! Gonna keep my fingers crossed! If we stay on pay-go, he'll have accumulated several hundred dollars in a few short months -- yes, alot will be used up in long distance charges during his competition travels but most of that won't occur until spring!

[SecretAgent]

I'm happy with fido. I've been with them for 3+ years. I have pre-auth payments and am one of those customers that leaves the CSR's alone; so I think they're pretty happy too. :)


My Plan
-------------
$25 (student plan?)
150 daytime mins
Unlimited evenings/weekends
unlimited incoming calls

+ $11 value pack
+ $6.95 SAF
+ $.50 e911

- $10 credit/mnth
- $6.66/mnth


works out to ~$32.43 after all taxes

[LL29]

when i call Fido Customer Relations (1-888-259-3436)
during the daytime w/ my fido handset, do i get charged minutes?

[giltron]

when i call Fido Customer Relations (1-888-259-3436)
during the daytime w/ my fido handset, do i get charged minutes?

correction from the fido site:

"Call 1 888 481-FIDO (3436) or 611, free of charge, from your Fido (weekdays from 8:00 a.m. to 9:00 p.m., and weekends from 9:00 a.m. to 5:00 p.m., your local time)."

[S.Chan]

Thanks for the additional info. I had heard that might be the cause - appreciate your confirming it. I think I WILL call -- I really don't see any difference in the two "student" scenarios other than "age" (isn't that discrimination?). OK, "post-secondary" implies 18 therby legally able to enter into a contract -- that might be the "key" difference. While an 11yo isn't issued a specific student ID (heck, they aren't even allowed to get a TTC card until they're 12 or 14?), they are legally enrolled as students in the education system. Maybe the cellphone companies need to come with a "kids" plan (which is very different than being part of a "family" plan!) since so many younger aged kids have cell phones these days! An entire market being missed! Gonna keep my fingers crossed! If we stay on pay-go, he'll have accumulated several hundred dollars in a few short months -- yes, alot will be used up in long distance charges during his competition travels but most of that won't occur until spring!

Just a heads up, your Fido Dollars and prepaid balance (acts as a credit on the account) are transferred as well when you move from prepaid to monthly. If you already have a Fido line and you put both lines under the same account, the Fido Dollars will become merged.

Furthermore, you cannot go from prepaid to a retentions plan. You must at the very least be on a monthly plan for at least a month (should actually be three months).

Also, some new handsets (LG TU500, Samsung A736, Sony Ericsson Z750) are coming out soon. So you may want to wait a little while before going on an agreement if those handsets interest you.

[LL29]

correction from the fido site:

"Call 1 888 481-FIDO (3436) or 611, free of charge, from your Fido (weekdays from 8:00 a.m. to 9:00 p.m., and weekends from 9:00 a.m. to 5:00 p.m., your local time)."

thanks for the help.. :) but that's a different #
does anyone know about fido's 1 888 259 3436 line?
which is the Fido Customer Relations


s.chan - how soon will those handsets come out?

[WHO]

You don't get charged airtime when you call any Fido CS number.

I just called retention this morning and got a standard deal of 10$ off/month for 12 months. I got to keep my cityfido + no contract so it's just a free 120$ off. It's ok.

I wouldn't wait to call them because I believe their policies will change as of next month which means tomorrow. That's what I've read I think on HoFo last month.

[Fraggle]

I think their policies have already changed. My wife called in as her plan expires the first of december and they didn't offer her anything but a new phone and her same plan... even after quoting a better rogers deal that is widely available. It was very odd, nothing like when I called last month.. not a good way to keep customers.

[nhatoi]

Fido's own by Rogers. Threatening to leave Fido for Rogers's not doing anything that hurt their bottomline.

[masterballer]

Quoted the Talk and Text plan from solo and got this:

$35 + SAF + 911

300 Datime Min
Unlimited Incoming
Unlimited Eve/Wkn @ 5 PM :)
100 Long Distance
100 Text Package
Call Display
$10 Credit Every Month for 2 Years
$60 Credit off Phone + Use of my Fido Dollars

[jingoon]

Just talked to them yesterday and got this:



150 Daytime Min
Unlimited Evenings/Weekends
Unlimited Incoming
Fido to Fido
Fido to Rogers
1000 Long Distance
$50 Credit towards the phone
6months unlimited local call

based on 2 years contract
$25 + SAF + EAF

[djredhat]

Just got out of 2 yrs agreement.

Called once, got:
----
200 daytime
1000 evening/weekend
unlimited incomming
call display
$25 - $5 credit + SAF + 911
Any phone using $50 fido dollars (they cover the rest)
3 year contract
-----

Since I wanted to get $10 credit, I called 2nd time, and a moody csr (Sheron) did not want to do it.

Called 3rd time, and a super polite guy (Alex) offered me the $10.
math: 15+7.41=22.41 + Tx

Not bad considering I was paying $47 for similar plan.
Thanks RFDers.

[enjae]

:confused:

hi im new here. and im a student

im planning to get fido.
but i dont know how to get a good monthly deal.
my parents doesnt want me to get a contract or whatever.

here's what i need/want.

-at least 100 daytime minutes
-unli eve and weekend.(not that important)
-unli incoming calls(mandatory)
-unli incoming txt(mandatory)
-unli txt messging (yes i txt a lot. i prefer txting than calling)
-no SAF or waived
-fido to fido
-50-100 long distance


mhan. i seriously dont know any of this.
im new here. so yeeh. could u give some suggestions.
i know this has nothing to do with retentions. but i badly need your help. i cant rely on my parents. they also dont know a thing. i just want a good deal. like 20/month. SOS.

[ashio]

Couple week ago we've got - $55 couple plan (as on Fido website) + CallDisps + SAFs + 911s all for $49 + tax.

2yrs contract for the nokia 6300 $125 - $84 fido dollar.

All good.

[FacistCop]

here's what i need/want.

-at least 100 daytime minutes
-unli eve and weekend.(not that important)
-unli incoming calls(mandatory)
-unli incoming txt(mandatory)
-unli txt messging (yes i txt a lot. i prefer txting than calling)
-no SAF or waived
-fido to fido
-50-100 long distanceNo chance of getting all that for anywhere near $20, especially as a new customer.

[crimsona]

:confused:

hi im new here. and im a student

im planning to get fido.
but i dont know how to get a good monthly deal.
my parents doesnt want me to get a contract or whatever.

here's what i need/want.

-at least 100 daytime minutes
-unli eve and weekend.(not that important)
-unli incoming calls(mandatory)
-unli incoming txt(mandatory)
-unli txt messging (yes i txt a lot. i prefer txting than calling)
-no SAF or waived
-fido to fido
-50-100 long distance


mhan. i seriously dont know any of this.
im new here. so yeeh. could u give some suggestions.
i know this has nothing to do with retentions. but i badly need your help. i cant rely on my parents. they also dont know a thing. i just want a good deal. like 20/month. SOS.

No chance, at all. As a new customer, you have zero bargaining power.

[4flava]

lol I called in today again to see if they can add on happy hr and an extra 5o daytime minutes but the girl wouldn't budge and kept on saying that she doesn't understand how I got this "amazing deal" to begin with... dammit!

my plan:

150 daytime
unlimited evening & weekend
unlimited incoming
caller id
100 text messages
100 long distance to canada and us

2 yr contract.

$25.00 + SAF + 911+ taxes

= $37.00/month

[xpoint9]

My brother just got off fido's 3 year contract. and I got him this sweet deal.

300 Daytime mins
Unlimited incoming
unlimited weekend/evenings starting at 5
Fido to Fido/Rogers
1000 Long distance mins
Caller Id/Call waiting/voice message...

SAF/911 waived

$10 credit for one year

$30.50/month **NO CONTRACT**

LGTU500 (http://fido.ca/portal/product/handsetdetail.jsp?id=LG_TU500&lang=en&cat=1) for around $50
used $350 fido dollars

[dc4]

So I was bored at work today and I thought I would give them a call to see what I could get as I no longer have an agreement with them. This is what I got offered:

3 Year Agreement
200 Anytime minutes
Unlimited evenings/weekends
1000 Fido 2 Fido minutes
Enhanced voicemail
Call display
Name display
WhoCalled
2500 txt msgs/instant msgs
12mb Data
System access fee and 911 fees waived
LG TU500 phone for free using $52 Fido$ :lol: (Just released today she said)
$29.45 + taxes = $33.28 a month

With a 2 year agreement it would have been $3 less but I would not have gotten what I bolded in my list. Might not be the best deal in the world but I am happy with that, I could use the data I got with my iPhone. Keep in mind that I never threatened to cancel, I only called their Retention line and politely asked if they could offer me something like the Bell deal from Costco.

[Mendesb]

top of the line fido retention plan:

150 day time min 8am-7pm

unlim evn after 7pm

unlim incoming calls

10$ a month !! plus saf... plus 911+taxes

[Kasakato]

top of the line fido retention plan:

150 day time min 8am-7pm

unlim evn after 7pm

unlim incoming calls

10$ a month !! plus saf... plus 911+taxes

Any contract? How long were you with them for?

[southnam]

I'm on a pay as you go, $20 a month with Fido... Any idea if I decide to on a monthly plan what I can get aside from the crappy deals on their website. I started reading the thread but it go long... Thanks

[greentea_dream]

i've just called fido customer service, and all they offered was $50 credit, i've been with fido for 4 years on a regular 25 dollars plan, sometimes 30, regular payment on time, would i be able to get a retention plan? and exact what should i do to deal with them in order to get it??

[greentea_dream]

i need help...how am i going to get a retention plan? i've been with fido for 4 yrs.. but the customer services rep refused to give me anything. i just saw this, hope to get some help

[wiresncode]

Has anyone tried matching with something basic like the Primus 2.25 plan? I really just want a keepalive for a few calls a month.

http://www.primus.ca/en/residential/cellular/wirelessService-wPlans-anytimePlans.htm

[Kasakato]

I'm on a pay as you go, $20 a month with Fido... Any idea if I decide to on a monthly plan what I can get aside from the crappy deals on their website. I started reading the thread but it go long... Thanks

No chance. Just tried. Its best to go monthly for 3 months, then call in.

[southnam]

yeah, thought about it, but their monthly plans are exactly that attractive

[osa]

I have phoned last month to discuss a new contract. She offered me the plan and we talked about a new phone. I told her I will go to the store to look at the phone. She gave me her name and her extension number. However,
now I have chosen a phone, I can't get back to her.
I phoned the same "cancel" phone number but after waiting for an hour, the customer service guy said she was not there and he will ask her to call me back. It is 2 weeks passed and my contract expires soon.
Anyone know a number that I can call and enter the extension number without holding for an hour to go thru the first part ? Although the plan she offered me wasn't the best plan ( same plane as I have now but waived the SAF and caller display plus $5 off and I can use my fido dollar to get a new phone), she was quite nice and I saved some money.
If anyone know a fido number that I can phone and just enter the extension , that will be great. Or should I just talk to a new person ? Thanks in advance for any suggestion.

[ashio]

Osa - I was same as you. Had to go check on the phone model and making decision then called back. I spoke to someone else but there were memos on my account of the new offer. The same should be for you. Just be sure that you call back to the same department.

[kipper3256]

I am currently negotiating a new deal for my mom. Would it be possible to get a new line but a deal on that new line as well??? does anyone know if they do that?

[enjae]

i have a bf who has a 3yr plan. its gona expire soon so we were thinking of getting a couples plan instead.,

can u guys give me any ideas on what kind of deals we could get for a couples plan??., tnx

[fudge_u]

I'm trying to get the following plan:

150-200 daytime minutes
Voice Messaging
Call Display
Expanded Network
Evenings starting at 5PM
2500 Test Messages
Fido to Fido and Fido to Rogers
Unlimited or 1000 min evenings/weekends
12MB Data plan
Discounted or waived System Access Fees/911

I'd be willing to sign up for 3 years too. Anyone know how much that would go for? I'm planning to call Fido retentions this week.

Thanks,
WG

[ZIgot]

I'm happy with fido. I've been with them for 3+ years. I have pre-auth payments and am one of those customers that leaves the CSR's alone; so I think they're pretty happy too. :)


My Plan
-------------
$25 (student plan?)
150 daytime mins
Unlimited evenings/weekends
unlimited incoming calls

+ $11 value pack
+ $6.95 SAF
+ $.50 e911

- $10 credit/mnth
- $6.66/mnth


works out to ~$32.43 after all taxes

Hello,

- 10 credit / mth
- 6.66 credit / mth

How do you get this credits?

That look pretty good. I try to get something like this on a 3 yr contract ( to get a free cellphone )

[ItemFinder]

Hello,

- 10 credit / mth
- 6.66 credit / mth

How do you get this credits?

That look pretty good. I try to get something like this on a 3 yr contract ( to get a free cellphone )
Evil incarnate or a very good customer? Credits depend on the tenure of a customer as well as monthly spending. Ultimately, it's the discretion of the rep to offer a credit if he/she thinks an incentive is necessary to retain business.

[LL29]

top of the line fido retention plan:

150 day time min 8am-7pm

unlim evn after 7pm

unlim incoming calls

10$ a month !! plus saf... plus 911+taxes

top of the line?

i got the student plan for 3 years:
$10/month + SAF + 911 ($25/month - $15 credit/month)
200 daytime
unlimited evening/weekend
unlimited incoming
call display
used my 12 fido dollars to get $3/month for 50 text messages
and got a new nokia 5200 for $25 fido dollars (free) which i sold for $140

I'm happy, but other RFD members got slightly better plans/deals
i negotiated with 2 out of 4 reps to get this deal

[kipper3256]

called in and they offered this:

fido-fido anywhere in canada
unlimited evenings/weekends
unlimited incomming
150 day mins
free caller id for 1 year
1,000 canadian long distance mins
total of $41.25 with tax every month.

$100.00 credit on account because i told them we would open another new line with them. That plan is on a 2 year deal. We had 340 fido dollars+100credit = 440 to buy 2 new phones. One at the prepaid price the other and the 2 year agreement price.

[dulce.de.leche]

i signed a 3 year, $25 plan (system access fee, 911 and taxes extra):

200 day time minutes
1000 evening and weekends
unlimited evening and weekends
free call display, free voicemail, 50 text messages and network calling
6 months unlimited service

with my fido dollars i got an lg chocolate

what else could i have said to get a better deal?

[mangoman]

i signed a 3 year, $25 plan (system access fee, 911 and taxes extra):

200 day time minutes
1000 evening and weekends
unlimited evening and weekends
free call display, free voicemail, 50 text messages and network calling
6 months unlimited service

with my fido dollars i got an lg chocolate

what else could i have said to get a better deal?

Not that it makes a big difference in my usage patterns but was it 1000 or unlimited for the evenings and weekends and from what time onwards in the evening? I haven't heard great things about the chocolate for reliability so I probably would have tried for a better phone and something with free incoming minutes as a bonus since you're commiting to 3 years. I'm planning to try one of the couples plans myself if I can get one that's sweet enough ;)

[newfbc]

i signed a 3 year, $25 plan (system access fee, 911 and taxes extra):

200 day time minutes
1000 evening and weekends
unlimited evening and weekends
free call display, free voicemail, 50 text messages and network calling
6 months unlimited service

with my fido dollars i got an lg chocolate

what else could i have said to get a better deal?


How do you combine the 2 of those?

Ron.

[fudge_u]

3 Year Agreement
200 Anytime minutes
Unlimited evenings/weekends
1000 Fido 2 Fido minutes
Enhanced voicemail
Call display
Name display
WhoCalled
2500 txt msgs/instant msgs
12mb Data
System access fee and 911 fees waived
LG TU500 phone for free using $52 Fido$ :lol: (Just released today she said)
$29.45 + taxes = $33.28 a month


I got the same plan, but I also added happy hour (unlimited between 5PM-7PM). The CSR couldn't waive the SAF+911 fees, but she was able to give me a $10 and $5 discount(total $15) every month for the next 3 years. I also bought the Nokia E62 since I'm getting the data plan.

$37.45 + tax = $39.70 a month
Nokia E62 was $125 - $55 (Fido dollars) + tax = $77.50

[colonel62359]

i have a bf who has a 3yr plan. its gona expire soon so we were thinking of getting a couples plan instead.,

can u guys give me any ideas on what kind of deals we could get for a couples plan??., tnx

As far as I can tell, the couples plans are usually only worth the money if a) you do most of your calling between yourselves, and b) you don't need any addons such as caller ID and the like. Unless you can wrestle something out of retentions, generally IMO it is best to stick with separate plans.

[ramaslamma]

Well i called today and got this offer;

$35

250 day time minutes
Unlimited evenings/weekends
Unlimited Incoming

Free: fido/fido ($10 package)
Free: 5-7 free ($6 dollar value)
Free: Call display free ($6.00)

With a 3 year offer.

[dulce.de.leche]

How do you combine the 2 of those?

Ron.

oops. i have unlimited incoming, and 1000 evening and weekends...

[fudge_u]

oops. i have unlimited incoming, and 1000 evening and weekends...

They tried to offer me that same plan, but then I quoted dc4's plan since it sounded better. With all of the options I wanted, my plan was cheaper than the unlimited incoming, and 1000 min evening/weekend plan by a couple of dollars

BTW, stay away from LG when it comes to phones. Stick with Nokia, Sony Ericsson, and Motorola.

WG

[ramaslamma]

Well i called today and got this offer;

$35

250 day time minutes
Unlimited evenings/weekends
Unlimited Incoming

Free: fido/fido ($10 package)
Free: 5-7 free ($6 dollar value)
Free: Call display free ($6.00)

With a 3 year offer.

What do you guys think about this.

[ashio]

What do you guys think about this.

Nice if they would waive SAF.

[ramaslamma]

Nice if they would waive SAF.

I asked and they couldn't do it. I ll call a couple of times more just to squeeze as much as I can.

[pcboy]

I'm trying to get the following plan:

150-200 daytime minutes
Voice Messaging
Call Display
Expanded Network
Evenings starting at 5PM
2500 Test Messages
Fido to Fido and Fido to Rogers
Unlimited or 1000 min evenings/weekends
12MB Data plan
Discounted or waived System Access Fees/911

I'd be willing to sign up for 3 years too. Anyone know how much that would go for? I'm planning to call Fido retentions this week.

Thanks,
WG

this is the best plan i've seen. Damn, i signed up for a 2 years plan back in the summer, do you think i can talk them into giving me this plan?

[fudge_u]

this is the best plan i've seen. Damn, i signed up for a 2 years plan back in the summer, do you think i can talk them into giving me this plan?

That's not a plan. That's what I was trying to get. What I actually got is listed a few posts below that one.

WG

[et3rn1ty]

I just got my new bill yesterday and I'm happy
The total charges is 28.xx. Before i was paying more than $45
my plan is the following
100 anytime mins
Unlimited ev/weekends
Unlimited Fido to Fido and Fido to Rogers
Voice mail + call display
Free 100 txt msgs for 1 year
What do u guys think?

[masterballer]

Quoted the Talk and Text plan from solo and got this:

$35 + SAF + 911

300 Datime Min
Unlimited Incoming
Unlimited Eve/Wkn @ 5 PM :)
100 Long Distance
100 Text Package
Call Display
$10 Credit Every Month for 2 Years
$60 Credit off Phone + Use of my Fido Dollars


Just got my bill today and my deal was sweeter than first thought!

250+50 Daytime
Unlimited Incoming
Unlimited Eve/Wkn @ 5 PM :)
100 Long Distance
Caller ID
$15 Credit Monthly for the contract length
Free 6300 WITHOUT using my fido dollars! ($100 credit)
NO SAF!
NO 911!

Total: $32! :D:D

[Kasakato]

I pay ~$35 for:
200min
100 texts out (free texts with Fido)
SAF + 911

After 3 months, what can I get?

[michael_wong_e]

does anyone know what plans have unlimited incoming and network working

[kipper3256]

does anyone know how to ket fido EPP plans???

[ramaslamma]

does anyone know how to ket fido EPP plans???

Fido doesn't have EPP. They have Ambassador. But you must work for Fido or an area that sells fido products/services. It simply gets you 50% off your total bill.

[a in yul]

Do pre-existing contracts benefit from the ambassador programme should the subscriber start working for fido..?

[kipper3256]

Fido doesn't have EPP. They have Ambassador. But you must work for Fido or an area that sells fido products/services. It simply gets you 50% off your total bill.

ah I see. So there is no way for a fido employee to give you that discount? is there any way to get a discount if you know someone?

[pcboy]

I called today, and got the 3MB internet options for $25 added for free for 8 months on my existing plan.

my current plan is

200min day time
1000 fido to fido
Unlimited week nights/ends start @ 7pm
50 text msg
CD
VM
$21 + SAF + Taxes on a 2 yr contract (started in May)

now with 3MB internet options free for 8 months

I want the 3MB data option is because I am using a PDA phone, and I'd like to use it to retrieve emails via GPRS. However, I just realize I need way more than 3MB... Despite each text based email msg is approximately 2-10kb, BUT it use 100-150kb each time I loggon to the sever and check for new emails...

by the way, my phone is a HP HW6515 with Windows Mobile 2003 SE.

[riskit]

Called today and got the following on a 3 year agreement


250 Daytime
Unlimited Incoming
Unlimited Eve/Wkn @ 5 PM
100 Long Distance
Caller ID
free MOTOKRZR K1

$25 + saf + 911 = $32.45

[Inno]

I am due to get a free phone from Fido with my next renewal.

Any thoughts from folks about which Fido phone would be quickly resellable? I currently have a Nokia 6230 that I love but would take the free phone if I could make some $ off it.

[FacistCop]

I am due to get a free phone from Fido with my next renewal.

Any thoughts from folks about which Fido phone would be quickly resellable? I currently have a Nokia 6230 that I love but would take the free phone if I could make some $ off it.Talk to bubble.tea

[bembem]

FIDO called me a while back asking if I was satisfied. I'm still on contract for another year, but this is what I got:

Current plan
- $30 talk and text plan which includes 100 SMS and 300 min
- CID/VM
- SAF + 911 + taxes
= $42.xx

Negotiated
- $10 monthly credit for 6 months
- unlimited local calls for 6 months
= $31.xx

Planning on moving over to Bell to get the HTC Touch unless Fido can compete data wise. GPS for me is the clincher... I'm sold if there is cheap data and GPS.

In 6 months, I'll call back to renegotiate... or cancel if the HTC Touch Cruise is out.

[pcboy]

what's the different between the 12mb Surfing option vs data option?

if i get the 12mb surfing option for my pda phone, can i use it for web browse and email?

[Sand]

Here is the rentention plan that I got a few days ago :

$25.00 + SAF + 911

- 450 daytime minutes
- Unlimited incoming calls
- Unlimited evenings (from 7:00 PM) and weekends
- Call display
- Voicemail
- 100 LD minutes in Canada
- 100 text mess.

I tried to get the Fido to Fido option but the nice lady said that is was impossible regarding the plan that I got ...

Opinions, please ?

Thank you ! :-)

[rupture]

Here is the rentention plan that I got a few days ago :

$25.00 + SAF + 911

- 450 daytime minutes
- Unlimited incoming calls
- Unlimited evenings (from 7:00 PM) and weekends
- Call display
- Voicemail
- 100 LD minutes in Canada
- 100 text mess.

I tried to get the Fido to Fido option but the nice lady said that is was impossible regarding the plan that I got ...

Opinions, please ?

Thank you ! :-)

You got 450 daytime minutes!?!? for that price???

[Sand]

You got 450 daytime minutes!?!? for that price???

Yes ! :cheesygri

[ramaslamma]

Called today and finally got what I wanted;

$35.00 + system access free + 911 + tax.

450 anytime minutes
Unlimited Evenings and Weekends ( starting from 5pm )
Unlimited Incoming
Free: Call Display and Voicemail
100 Long Distance minutes within Canada.

[waltereo]

Hi,

I've been a prepaid card user for 4 years.
Will I have any chance to get a hot deal with Fido if I go with 2/3 years contract ?

[ZIgot]

Here is the rentention plan that I got a few days ago :

$25.00 + SAF + 911

- 450 daytime minutes
- Unlimited incoming calls
- Unlimited evenings (from 7:00 PM) and weekends
- Call display
- Voicemail
- 100 LD minutes in Canada
- 100 text mess.

I tried to get the Fido to Fido option but the nice lady said that is was impossible regarding the plan that I got ...

Opinions, please ?

Thank you ! :-)

WOW!! that 's a pretty good deal!!

[ramaslamma]

WOW!! that 's a pretty good deal!!

I couldn't get that even though I am Ambassador account holder, argh.....:mad:

[ZIgot]

Well, I'm moving to Fido from Rogers because i paid too much with Rogers:

Rogers family plan with 2 numbers

$ 40 ( first number )
$ 20 ( 2nd number )
+2x ( SAF + 911 ) etc ...

with 250 minutes shared, free evening/weekend after 8 pm
minute billing

Always end up paying more because ton of people calling us.

So i order a "couple" plan with fido :

$ 55 for two numbers
+2x ( SAF + 911 ) etc

with 600 minutes shared
unlimited incoming
free evening/weekend after 7 pm
and 2 free phones Motorola Razr and Peble ( on a 3 yr contract )


Received one phone 2 days after the order ( ordered Nov 13, received on Nov 15 ) can't use it yet because it will shut down my other number with Rogers.

Called them back on friday Nov 16 , they gave $ 30 credit for delay etc... telling me it should be here today Nov 20 .

Well, it's not here yet and still waiting.... !^%&!!!

[waltereo]

Hi,

I've been a prepaid card user for 4 years.
Will I have any chance to get a hot deal with Fido if I go with 2/3 years contract ?

Anyone ??

Thanks

[Sand]

Anyone ??

Thanks

Hi,

What is your needs and budget ?

[fudge_u]

Anyone ??

Thanks

Yes they do. They gave me some options for a few bucks more when I signed up for 3-years.

WG

[enjae]

As far as I can tell, the couples plans are usually only worth the money if a) you do most of your calling between yourselves, and b) you don't need any addons such as caller ID and the like. Unless you can wrestle something out of retentions, generally IMO it is best to stick with separate plans.

we txt a lot thats for sure. .
do you think its better if we get a monthly for couples or just totally go seperate. .

[Kasakato]

I have Fido. Fido sucks. I can't count the hairs that have fallen out of my head with their craptacular customer service (when I get it, most of the time they hang up on me, while I was waiting on hold- it's not like my time is valuable).

I am a prepaid card user. Here's the crapola I get for $30(+tax)/month:

30 cents a minute daytime
Voicemail
Call Display
Unlimited evenings after 7pm
Unlimited weekends
Unlimited text messaging (as far as I know)

Basically, I only use my phone in the evening and on weekends, and they charge me $1 a day for that.

I had no idea you could negotiate for a better plan- considering I don't have a "plan", they charge a premium to us prepaid card users who hate contracts, because we can basically walk away from Fido at anytime.

Fido needs to be put to sleep.

Deal-lon ;)
See below.

Hi,

I've been a prepaid card user for 4 years.
Will I have any chance to get a hot deal with Fido if I go with 2/3 years contract ?
The short answer is you cant. The most you can do is get them to match a plan something else has. Dont even think about getting the other retention plans until you have been with them for at least 3 months.

[S.Chan]

Anyone ??

Thanks

If your only line is prepaid, you don't qualify for retentions.

[beripari]

Well then, what options would you recommend in my situation. "I"'ve been with Fido about 15 yrs!! I renewed contract for 2 yrs with OK features for my use/needs. In Augusut, I opened acct for my 11 yo (gave him my old phone) & went prepaid with automatic $20 monthly deduction ( to get the additional 10% & a decent minute rate). We were going to monitor his regular useage but primarily wanted it for when he travels out of province. So, as the $$ racked up we though he'd use it up next month but travel was cancelled! Plus, while the display shows HIS name, FIDO told me we had to change the account to MY name.

So, today, as a result of minimal useage (< 5 calls /week - $1.00!!), goodwill credit due to a major problem & referall credit, in 3 months, he has $108.00 in his account! "PRE-PAID!! If I don't add on monthly, he loses this $$. I can switch to $10 prepaid for a while but he still won't use much until spring when he has extensive travel -- by that time, he'll have ammassed even more credit! I read on one of the fido screens something about maximum $90 credit (?) but obviously that isn't the case here!

Any "plan" suugestions for an 11yo? Plus, all phone features have been turned off at my request so he doesn't accidently rack up internet fees. But, I think "text" & picture emailing would be useful for him.

I'd just like something cheap that will provide his needs without breaking the bank! Too bad Fido doesn't allow "60-day carry" over of funds!

[Cyber6]

As far as I can tell, the couples plans are usually only worth the money if a) you do most of your calling between yourselves, and b) you don't need any addons such as caller ID and the like. Unless you can wrestle something out of retentions, generally IMO it is best to stick with separate plans.


My couple plan is here:

http://www.redflagdeals.com/forums/showpost.php?p=5826722&postcount=1284

The unlimited incoming, fifo2fido and unlimited text messages takes care of all my needs and my partner. On top we got 450 minutes, callerID, two nokia 6300 (free), a $15 credit/month plus a $250 credit!!!. :D


C.

[daftfunk]

My brother just got off fido's 3 year contract. and I got him this sweet deal.

300 Daytime mins
Unlimited incoming
unlimited weekend/evenings starting at 5
Fido to Fido/Rogers
1000 Long distance mins
Caller Id/Call waiting/voice message...
SAF/911 waived
$10 credit for one year
$30.50/month **NO CONTRACT**
LGTU500 for around $50
used $350 fido dollars

wow this is a great deal, includes 1000 mins long distance? I'm gonna try to get this.

[SSDDS2]

So I called fido to see what they had to counter Bell's 7$ Unlimited email and data plan and they had nothing. But they did give me the 18$ value pack free for 1 year. With no contract. I did not get into a phone plan with them because they don't have a htc touch phone at this time. I was thinking of jumping ship and going over to Telus with their 15$ unlimited data plan or Bell?? I wish Fido would get something in that is comparable to the htc touch phone,then I would start trying to deal with voice and data package.

[ramaslamma]

Called today and finally got what I wanted;

$35.00 + system access free + 911 + tax.

450 anytime minutes
Unlimited Evenings and Weekends ( starting from 5pm )
Unlimited Incoming
Free: Call Display and Voicemail
100 Long Distance minutes within Canada.

well called again and finalized the deal this is what i obtained;


$35 a month plus system and 911 access fee.

- 450 daytime minutes
- Unlimited incoming calls
- Unlimited evenings and weekends (7pm)
- Unlimited Fido 2 Fido across Canada.
- Voicemail/Call Display
- 100 LD minutes in Canada

and a nokia 6300 for 32.00 using fido dollars, but I lost my Ambassaddor.

[ryero]

My couple plan is here:

http://www.redflagdeals.com/forums/showpost.php?p=5826722&postcount=1284

The unlimited incoming, fifo2fido and unlimited text messages takes care of all my needs and my partner. On top we got 450 minutes, callerID, two nokia 6300 (free), a $15 credit/month plus a $250 credit!!!. :D


C.

Wow!
That's awesome, I was thinking of getting the coupons plan. They also have an unlimited 3G between the two people.

Btw Cyber6 is this on a 3 year contract? Thanks

[hothummer]

Just got off with retentions and tried to get the following plan (apparently rec'd by another RFDer):

Originally Posted by xpoint9
My brother just got off fido's 3 year contract. and I got him this sweet deal.

300 Daytime mins
Unlimited incoming
unlimited weekend/evenings starting at 5
Fido to Fido/Rogers
1000 Long distance mins
Caller Id/Call waiting/voice message...
SAF/911 waived
$10 credit for one year
$30.50/month **NO CONTRACT**
LGTU500 for around $50
used $350 fido dollars

I didn't ask for the 1000 LD option and asked instead for 12MB of data and didn't ask for a phone or use Fido dollars...

The guy quoted me $50.45 + tax without a contract. If the above deal is in fact a reality, I find it hard to believe as the Fido CSR swore up and down that without a contract, it was impossible.

With a 2-yr contract, the same package (no 1,000 LD or phone but 12MB of data) is $22.45/month+ tax and he will give me a $100 credit.

Is this a good deal? I hate contracts and the penalty is $400 to get out however I am definitely saving more than that if I take the contract.

[googles]

I called up a few weeks ago and this is what i got:

35$ Plan
- 250 day minutes
- 100 long distance minutes
- unlimited incoming calls
- unlimited nights and weekends
- Call Display

+

- Unlimited text messaging (10$)
- 20$ credit for the duration of the contract (3 years)

=

$35 + $10 + $6.95 + $0.50 - $20 = 32.45 + tax = 37.xx a month

And i got a phone for free using my accumulated FIDO dollars.

WHAT DO YOU GUYS THINK OF THIS PLAN???

[Aznsilvrboy]

I have a question...recently my friend (who is with Fido) lost call waiting on her call. Now, whenever someone calls her and she's already on the phone. The person calling would just go straight to her voicemail. Does anyone else have this problem?

[FidoFreak]

Damn. I renewed my 2 year agreement back in July and I got:

100 daytime
1000 E/W
Free incoming Texts
Call Display + Voice Messaging
$28/month
also got the Ericsson z520a for $50 but I couldnt use my Fido dollars. They threw in a 3-piece accessory pack for the phone but I would have much rathered use my Fido dollars.

I got the crappy end of this "deal" hehe


Now fido offers agreement+Fido dollars... they modified the fido rewards program too! now you can buy accessories too or try out some optional services for 2 months using your f$! want anymore info about fido feel free to message me I work there!

[emoci]

I have a question...recently my friend (who is with Fido) lost call waiting on her call. Now, whenever someone calls her and she's already on the phone. The person calling would just go straight to her voicemail. Does anyone else have this problem?

Probably just needs to reactivate it, either use the phone's menu or:

Activate: *43#, then press Send.
Deactivate: #43#, then press Send.
Verify status: *#43#, then press Send.

[Sal0]

Damn I love fido! Been with them since the beginning and they just offered me this plan.

$15 - 150 +50 minutes daytime
unlimited evenings
unlimited incomings
$1 - call display, voice messaging +50 txt

Total= $16+S.A.F

[bembem]

My couple plan is here:

http://www.redflagdeals.com/forums/showpost.php?p=5826722&postcount=1284

The unlimited incoming, fifo2fido and unlimited text messages takes care of all my needs and my partner. On top we got 450 minutes, callerID, two nokia 6300 (free), a $15 credit/month plus a $250 credit!!!. :D


C.
Maybe I missed it, but are you paying the SAF and 911 for both still?

[Silk_3]

so i can only haggle if my contract is over, correct?

[jeeva86]

Damn I love fido! Been with them since the beginning and they just offered me this plan.

$15 - 150 +50 minutes daytime
unlimited evenings
unlimited incomings
$1 - call display, voice messaging +50 txt

Total= $16+S.A.F

**** man..that's nice..i have the same thing minus 50txt and 50 minutes for 30+tax.

[MP3_SKY]

Damn I love fido! Been with them since the beginning and they just offered me this plan.

$15 - 150 +50 minutes daytime
unlimited evenings
unlimited incomings
$1 - call display, voice messaging +50 txt

Total= $16+S.A.F

Did you ask to cancel your account at the beginning or you just ask for retention plans. 16$ for that is insane.

[hothummer]

Well.. I called back today to sign the 2-yr deal for the sweet plan I was offered however I was told that the CSR "made a mistake" and the prices have changed!! No surprise there.. Here is the deal for 2 lines:

Line 1:

300 min
UL evenings/wkends @5pm
UL incoming
CID/Vmail
Fido2Fido, Fido2Rogers

First 12 months - $16.45 + tax
Second 12 months - $31.45 + tax

Line 2:

300 min
UL evenings/wkends @5pm
UL incoming
CID/Vmail
Fido2Fido, Fido2Rogers
12MB data
1500 texts

First 12 months - $25.45 + tax
Second 12 months - $40.45 + tax

I am also getting a one-time credit of $300.

I was originall quoted $36.90 for both lines for 2 years and a $200 credit. It is now costing me an additional $5/month for the first year and an additional $35/month in the second year however I am getting an additional $100 credit.

net net, it is costing me an extra $380 from when I first called retentions.. I obviously would prefer the first deal I was offered and although I am being told it was a mistake, it isn't my fault!

Thoughts on this plan???

[devonw]

Damn I love fido! Been with them since the beginning and they just offered me this plan.

$15 - 150 +50 minutes daytime
unlimited evenings
unlimited incomings
$1 - call display, voice messaging +50 txt

Total= $16+S.A.F

Did you ask to cancel your account at the beginning or you just ask for retention plans. 16$ for that is insane.

i just called fido and didn't get the same offer =(. best the csr gave me was $15 off my current plan (100 daytime, 1000 evening/weekend, unlimited incoming, voice messaging, 50 txt) for 12 months with no contract

[googles]

hey i have a question

right now i signed a 3 year contract (35$ student plan) and i have a reocurring monthly credit of 20$ for the 3 yeears ... when my contract is up, if i renew it will i continue to get the 20$ monthly credit?

[golden]

Anyone got any deal on data? Seems like everyone is getting cheap voice only plan. I know they can't match the $7 unlimited data offered by Bell, but hope for at least something better.

[kristin718]

I just Fido and they gave me this plan..which is not too bad

$20 +SAF

200 daytime
Unlimited Evening & Weekend (7pm-8am)
1000 fido-to-fido local calls
Call Display (1year)

[winterfreshgrin]

looking for a retention plan or a retention plan strategy to hold me off till i find something better

looking for:
100-150 daytime
unlimited eve/wkends (unlimited incoming would be great but not a must)
call display
would like Fido to Rogers (i have F2F and think it sucks)
no need for long distance minutes

simple plan pretty much, how much do you think i could get for it and would i be lucky enough to get the SAF + 911 waived.

[fudge_u]

so i can only haggle if my contract is over, correct?

Within the last 6 months of your contract ending.

WG

[Sal0]

Did you ask to cancel your account at the beginning or you just ask for retention plans. 16$ for that is insane.
I called fido and advised them I was given a work phone and that I would no longer need my plan, they then transferred me to retentions. Once I was in retentions I explained to them that same thing with a little more detail. I also told them that I would like to stay since everyone has my number, but 50+ dollars for a phone I don't really need is a little steep. The rest was smooth sailing.

[Mendesb]

looking for a retention plan or a retention plan strategy to hold me off till i find something better

looking for:
100-150 daytime
unlimited eve/wkends (unlimited incoming would be great but not a must)
call display
would like Fido to Rogers (i have F2F and think it sucks)
no need for long distance minutes

simple plan pretty much, how much do you think i could get for it and would i be lucky enough to get the SAF + 911 waived.

exactly what im selling lol. under 20$

[dosmaster]

$25/month less $10 if I get 3 year agreement (which I did) + SAF/911

200 day time mins
1000 evening/weekend
Unlimited incoming mins
Call display
100 text/month

and as usuall a free cheapie phone

No whining or complaining at all

Spoke to Johan 1-888-259-3436 x3216

[winterfreshgrin]

so tell me, are u supposed to call and threaten to leave or sweet talk the CSR, i need a game plan here.

[liv4jc]

Does it also depend on where you are? I've heard that the interior provinces get cheaper rates than say Vancouver.

[MP3_SKY]

So I called CR to see if I can get a deal to renew my plans.

20$ plan + SAF/911

200min Wk-Day
1000min Evening/Wk-end
Unlimited Incoming
Called ID
Voice Message

2 years contact and I used my 100$ Fido dollars to exchange for a new phone.
They offer me free K1 with I sign for 3 years....but I refused...I rather getting another deal 1 year early.

I'm Happy. :D

[AzNCrAzYcOoLeR]

I got 200 daytime
unlimited f2r, f2f nation wide
unlimited f2f text
unlimited incomming
$18 value pack
$100 credit on new phone
$36 + saf + tax

2 year agreement

good?

[h2lam]

Hi there,

I have an issue with Fido. What happened was that I have cancelled a cell phone line with Fido and returned the phone back in May 2007 but they did not find the phone at all until now--Nov 2007. So they tried to charge me for the Sony Z710i for the amount of $350 + tax. But I knew that the phone was already returned so I had refused to pay for that and they have suspended my account for a few months but still charged me montly phone bill so that is back in May 2007. SO they charged me montly from May to Nov 2007 even though I didn't even get to use my cell phone line. SO now they have found the phone and have credited back the $350 that they have charged me but now they want me to pay for the month charges from May to Nov.2007. I think its unfair b/c its not even my fault that they didnt' find the phone until now so its their fault 100% and they didnt want to solve this issue with me until now. SO what can I do to get out of paying for the monthly charges which is around $150? They have credited me back the $350 for the phone already this week b/c they found the phone at the beginning of November. IT was sitting in their warehouse!

What do you guys suggest? I got suspended for not paying for a phone that I have already returned so it was not my fault and now they want me to pay for the montly plan that they were still charging me while my account was suspended. Any tips? Who should I talk to that will help me? I think that customer service doesn't help b/c they have no power to over ride...I tried to talk to account manager which is the ppl that deals with suspended accounts and they are the ppl that want you to pay. They don't seem to want to help me out at alll!!!!

What department should try to seek help from?

[heyhey]

Will I be able to get a retention plan if my phone bill is paid under my father's phone plan?

If I don't get a retention plan, could I just say something like "Umm, I changed my mind... maybe I'll just keep this plan."

[h2lam]

Will I be able to get a retention plan if my phone bill is paid under my father's phone plan?

If I don't get a retention plan, could I just say something like "Umm, I changed my mind... maybe I'll just keep this plan."


NO you can't b/c only account holders can call in & bargain. So the best way is for your dad to call in & threaten to cancel or you can call into Fido Retention and pretend to be your father and bargain as if you were him...I do that for my parents...I can in & impersonate them b/c their english is not good enough to bargain :)

[S.Chan]

Hi there,

I have an issue with Fido. What happened was that I have cancelled a cell phone line with Fido and returned the phone back in May 2007 but they did not find the phone at all until now--Nov 2007. So they tried to charge me for the Sony Z710i for the amount of $350 + tax. But I knew that the phone was already returned so I had refused to pay for that and they have suspended my account for a few months but still charged me montly phone bill so that is back in May 2007. SO they charged me montly from May to Nov 2007 even though I didn't even get to use my cell phone line. SO now they have found the phone and have credited back the $350 that they have charged me but now they want me to pay for the month charges from May to Nov.2007. I think its unfair b/c its not even my fault that they didnt' find the phone until now so its their fault 100% and they didnt want to solve this issue with me until now. SO what can I do to get out of paying for the monthly charges which is around $150? They have credited me back the $350 for the phone already this week b/c they found the phone at the beginning of November. IT was sitting in their warehouse!

What do you guys suggest? I got suspended for not paying for a phone that I have already returned so it was not my fault and now they want me to pay for the montly plan that they were still charging me while my account was suspended. Any tips? Who should I talk to that will help me? I think that customer service doesn't help b/c they have no power to over ride...I tried to talk to account manager which is the ppl that deals with suspended accounts and they are the ppl that want you to pay. They don't seem to want to help me out at alll!!!!

What department should try to seek help from?

If you really wanted to escalate it further, you can contact Fido's main office via fax or mail.

Fido Solutions Inc.
800 de La Gauchetière St. West
Suite 4000
Montréal, Quebec
H5A 1K3
Fax: 1-514-937-2554

[dwenna]

This isn't really retentions related but does Fido billing allow you to pay by credit card, bill by bill, online?? I'd like to take advantage of my dividend credit card, but I don't want to let them do pre-authorized payments. I know they used to let you do this but then stopped it a year or so ago.

I've had problems with their online billing program in the past so I don't want to sign up again until I know that this is available again.

[pgo]

This isn't really retentions related but does Fido billing allow you to pay by credit card, bill by bill, online?? I'd like to take advantage of my dividend credit card, but I don't want to let them do pre-authorized payments. I know they used to let you do this but then stopped it a year or so ago.

I've had problems with their online billing program in the past so I don't want to sign up again until I know that this is available again.

you can pay month to month using your credit card thru the automated phone system

[aoisora]

They can't just waive your SAF + 911 anymore instead they probably can give you $10 credits on other feature.

I called Customer Relation and got this plan after I signed a 2 yrs agreement. It's not the best compare to other.

150 daytimes
unlimited weekend/weeknight (start at 7pm)
unlimited incoming call
unlimited fido to rogers
voice msg, and caller display
100 txt msg for 12mths
$25 + SAF + 911 + tax

[Princess_T]

I called retension to find out how much I would need to pay to cancel my contract that's expiring in April 08...they said $100 but then offered:

Unlimited incoming
Unlimited E&W starting at 5
250 daytime minutes
12MB of data
Fido to Fido across canada
CD, VM, CW, SAF

For $45...what are the chances of getting more data and how should I approach it? I don't think 12MB will be enough for me and it doesn't compare to Bell's $7 unlimited offer. Thanks for your help!

[michael_wong_e]

still a good plan

[ShinNoodles]

Hi there,

I have an issue with Fido. What happened was that I have cancelled a cell phone line with Fido and returned the phone back in May 2007 but they did not find the phone at all until now--Nov 2007. So they tried to charge me for the Sony Z710i for the amount of $350 + tax. But I knew that the phone was already returned so I had refused to pay for that and they have suspended my account for a few months but still charged me montly phone bill so that is back in May 2007. SO they charged me montly from May to Nov 2007 even though I didn't even get to use my cell phone line. SO now they have found the phone and have credited back the $350 that they have charged me but now they want me to pay for the month charges from May to Nov.2007. I think its unfair b/c its not even my fault that they didnt' find the phone until now so its their fault 100% and they didnt want to solve this issue with me until now. SO what can I do to get out of paying for the monthly charges which is around $150? They have credited me back the $350 for the phone already this week b/c they found the phone at the beginning of November. IT was sitting in their warehouse!

What do you guys suggest? I got suspended for not paying for a phone that I have already returned so it was not my fault and now they want me to pay for the montly plan that they were still charging me while my account was suspended. Any tips? Who should I talk to that will help me? I think that customer service doesn't help b/c they have no power to over ride...I tried to talk to account manager which is the ppl that deals with suspended accounts and they are the ppl that want you to pay. They don't seem to want to help me out at alll!!!!

What department should try to seek help from?

File a complaint through the Better Business Bureau. This will definitely get Fido's attention and someone will call you back to have this problem resolved. It has worked for me in the past.

[masterballer]

you can pay month to month using your credit card thru the automated phone system

*28 on your phone to pay via cc

[beripari]

So, after 10 years with Fido -- almost since they started! -- I'm ready to start shopping around for a new service provider. Spent 35 mins on the phone with a CSR re 4 issues. He was unable to help. First, he asked me to send him corroborating proof via fax - to St. Johns, N.B.! Then he did not have acces to the "MG system" and another program he needed isn't avaialbe in the "Client Zone" so he was going to transfer me to Montreal -- why don't they give these people the tools they need to do their jobs! Finally, he sugggested I call Retentions for my last issue. When I asked to be transferred, he was unable to transfer me to Rententions unless I was cancelling! WHAT?

So, I call Retentins directly -- a 42 min call!! He keeps putting me on hold for LENGTHY periods every time I ask a question! They've recently mailed specific items to "all" customers (he says); my son received them, I did not & wanted him to mail them out to me. Well he "can't" send me EITHER items!
Next, we discuss the best plan for an 11yo with specific needs. He suggests we move from "pay-go" where we have a $130 credit (!) to a $25 monthly plan which has less minsutes, no voice mail -- too expensive for our needs and loss of some functions.

I ask about the cancellation fees for both the pay-go & MY monthly (recently signed 2yr contract) cause I want both accounts with the same service provider.

Total wast of 1.5 hrs and, at the ends of EACH call, the annoying "does this resolve the reason for your call?"! Next step, letter to CEO & cc VP Marketing. In the meantime, I need to start researching other providers. I know "some" but not all (Bell, Vonage, Solo?) -- is there a specific user site that might already have the general info I need vs. checking each one out individually and/or calling each company? At this point, I don't care anymore, second billing or not! The service has gone totally down hill -- when you have no "problems", its OK but, the minute you have to call them about anything, forget it! Who has that kind of time to waste! I already told them to note in my file that the next call will be for cancellation so if there's anything they want to offer or explain to me, do it now -- AFTER I have spent time doing the research will be too little too late! I don't even care about the cancellation fee at this point either and any monies left on the pay-go will be donated to their "employee" fund!

[rogeryen]

So, after 10 years with Fido -- almost since they started! -- I'm ready to start shopping around for a new service provider. Spent 35 mins on the phone with a CSR re 4 issues. He was unable to help. First, he asked me to send him corroborating proof via fax - to St. Johns, N.B.! Then he did not have acces to the "MG system" and another program he needed isn't avaialbe in the "Client Zone" so he was going to transfer me to Montreal -- why don't they give these people the tools they need to do their jobs! Finally, he sugggested I call Retentions for my last issue. When I asked to be transferred, he was unable to transfer me to Rententions unless I was cancelling! WHAT?

So, I call Retentins directly -- a 42 min call!! He keeps putting me on hold for LENGTHY periods every time I ask a question! They've recently mailed specific items to "all" customers (he says); my son received them, I did not & wanted him to mail them out to me. Well he "can't" send me EITHER items!
Next, we discuss the best plan for an 11yo with specific needs. He suggests we move from "pay-go" where we have a $130 credit (!) to a $25 monthly plan which has less minsutes, no voice mail -- too expensive for our needs and loss of some functions.

I ask about the cancellation fees for both the pay-go & MY monthly (recently signed 2yr contract) cause I want both accounts with the same service provider.

Total wast of 1.5 hrs and, at the ends of EACH call, the annoying "does this resolve the reason for your call?"! Next step, letter to CEO & cc VP Marketing. In the meantime, I need to start researching other providers. I know "some" but not all (Bell, Vonage, Solo?) -- is there a specific user site that might already have the general info I need vs. checking each one out individually and/or calling each company? At this point, I don't care anymore, second billing or not! The service has gone totally down hill -- when you have no "problems", its OK but, the minute you have to call them about anything, forget it! Who has that kind of time to waste! I already told them to note in my file that the next call will be for cancellation so if there's anything they want to offer or explain to me, do it now -- AFTER I have spent time doing the research will be too little too late! I don't even care about the cancellation fee at this point either and any monies left on the pay-go will be donated to their "employee" fund!

First of all, if you were gonna negotiate a better plan you start with retentions, not the normal CSR, they aren't gonna do anything for you, obviously you didn't read the first post, so that was your own fault.

For your 11yo I suggest to get the prepaid service from 7-eleven speakout, http://www.redflagdeals.com/forums/showthread.php?t=484786, it is the best bang for your dollars, and that's assuming your child isn't chatting with friends on it.

[rogeryen]

File a complaint through the Better Business Bureau. This will definitely get Fido's attention and someone will call you back to have this problem resolved. It has worked for me in the past.

Try the CSR anyway, I've always gotten credited for billing "errors".

[AzNCrAzYcOoLeR]

I called retension to find out how much I would need to pay to cancel my contract that's expiring in April 08...they said $100 but then offered:

Unlimited incoming
Unlimited E&W starting at 5
250 daytime minutes
12MB of data
Fido to Fido across canada
CD, VM, CW, SAF

For $45...what are the chances of getting more data and how should I approach it? I don't think 12MB will be enough for me and it doesn't compare to Bell's $7 unlimited offer. Thanks for your help!



pretty cold compared to mine

[AzNCrAzYcOoLeR]

I called retension to find out how much I would need to pay to cancel my contract that's expiring in April 08...they said $100 but then offered:

Unlimited incoming
Unlimited E&W starting at 5
250 daytime minutes
12MB of data
Fido to Fido across canada
CD, VM, CW, SAF

For $45...what are the chances of getting more data and how should I approach it? I don't think 12MB will be enough for me and it doesn't compare to Bell's $7 unlimited offer. Thanks for your help!



pretty cold compared to mine

my contract expies same time

[fudge_u]

pretty cold compared to mine

Mine too... I got more for under $40 after taxes.

WG

[chesy]

i've been on prepaid with fido for a loooong time, finally negotiated myself a plan recently:

$20 + 911 + saf + taxes
unl e/w
1000 f2f
200 daytime
call display - 1 yr
2500 text msgs - 1 yr
no contract

what do u guys think?

[beripari]

First of all, if you were gonna negotiate a better plan you start with retentions, not the normal CSR, they aren't gonna do anything for you, obviously you didn't read the first post, so that was your own fault.

For your 11yo I suggest to get the prepaid service from 7-eleven speakout, http://www.redflagdeals.com/forums/showthread.php?t=484786, it is the best bang for your dollars, and that's assuming your child isn't chatting with friends on it.

I am VERY familiar with retentions -- yes, I have read the first post! "Negotiating" wasn't the purpose of my call. 4 issues: 2 were billing issues, 1 was "mailing" issue and 4th was what "offerings" do you suggest for our specific needs - a CSR "should" be able to address all 4 issues IF they were given the proper tools to work with -- customer should not have to be calling all over Canada to get the "service" they need; topped off with, yes, we have the ability to transfer people but only under certain circumstances otherwise you have to dial yourself! It's the SAME number! Topped off with being given different answers to the exact same question every time you ask it and/or incorrect info and/or neglecting to give important critical info. No way to run a "service" industry! Like I said, Fido is good as long as you never experience a problem that requires a phone call!

Thanks for the 7-eleven suggestion, I'll check it out. No, my child places 2 calls a day max, all data services have been turned off at my request and required long distance. But, a $130 credit situation is riduculous! Fido needs to keep up with the times! Tons of "kids" have cell phones these days -- they don't qualify for "student plans" because they're not 19+. Their missing a HUGE market here -- they need to offer a "reasonable" plan for these "customers". At minimum, at least be able to provide SERVICE to customers that call! Don't tell a customer that, yes, we mailed those two items to all FIDO customers (of which I am one! but was excluded) and then when the customer asks that the items be sent be told "we can send either of them to you"! I already had to endure monthly billing issues last year -- took them 7 months to correct - I felt like a "part-time" FIDO employee. EVERY invoice necessitated a phone call, repeat the entire scenario to EVERY CSR, wait for them to read the file -- every call taking minimum 1 hour!

But, when they cut your kids service off @ a CRITICAL time when he REALLY needed it because THEY set up the account incorrectly in the first place, that's pretty bad! One of these issues alone is understandable but cummulatively the spell "LOUSY SERVICE"!

[jeeva86]

I suggest that you don't cancel because you'll have to pay the $400 ETF fee. Instead transfer the line over to someone on here. Offer to pay maybe like $50 to take over or something. Then what you can do is I believe, switch that prepaid over to the cheapest monthly plan with no features, then cancel. This way they will mail you out a cheque with the remaining balance.

[beripari]

I suggest that you don't cancel because you'll have to pay the $400 ETF fee. Instead transfer the line over to someone on here. Offer to pay maybe like $50 to take over or something. Then what you can do is I believe, switch that prepaid over to the cheapest monthly plan with no features, then cancel. This way they will mail you out a cheque with the remaining balance.
That's a great suggestion -- thank you! I would not have thought of those options. Provided that the info I was given yesterday is accurate, "my" cancellation fee is maximum $200 since I have a very old grandfathered package. Still going the letter route first (the one & only time I had to do that years ago, I had the CEO's office call me directly & get involved in "quick" resolution!), researching available options then your suggestion - although I could transferr the paygo to a cheap plan now -- the problem with that is, there is no "cheap" plan they've been able to offer to use up the credit. Maybe hubby & I can start using kid's phone to use up the monies.

[beripari]

Started my complaint letter but had to call retentions to confirm some info that I wanted to quote. Such inconsistent service! She was able to resolve the issues that TWO CSR's were not yesterday & she profusely apologized on their behalf! Since she sounded competent, I described our "paygo" situation & needs. She says the $20 per month plan is the cheapest unless a 2-3 yr. agreement is signed and that the student plan only comes with an agreement.

But, with NO agreement, she said this is the cheapest plan she can offer:

$15 plan + tax = 50 mins per month, INcluded call display, SAF + 911
(that's just over .30 per minute)
add $5 for 35 mins. LD
OR add $10 for 100 mins. LD
will lose voice mail (additional $6 to add)
If we choose the $15 + $5 option, we'll get free voice mail for 12 mos.

OR, we can chose a $25 plan - $5 credit for 100 mins = $20 +tax monthly -- cheaper minute rate (.20), no other changes except loss of voice mail (we coud text @ .15 to send; free to receive) - no mention of addting LD.

Offers have been noted on the account & are good for 60 days.

So, letter is on hold while we re-examine the options & cost-effectiveness -- we'll choose ONE of the plans to use up the credit in our "paygo" & the bonus is that charges will be by second now, not by minute although doesn't really matter with such limited useage! If anything, it buys us a little more time -- I'm going to poll the other athletes' parents @ this weeks competition to see what provider/plans their kids use! Will also need to check into how the Long Distance charges work -- if he calls my fido & I'm in my home area, I know that neither of us pay but if I've travelled to the same city as him, then "I" pay the LD charge (its not part of my plan) but its free for him. Just not sure what happens when he calls us long distance on our home line, do WE pay?

A family plan might actually be a cheaper route to go except everyone's not on Fido & I don't want to further complicate things -- heck, he may compete in Europe next year & I'll have to revisit our needs again then -- although there's no way I'd let him go THERE alone! Need to stick to the present-day needs!

The letter will still need to be sent with a slightly "different" twist -- this woman should get a raise for "keeping" a long-time customer when two idiots before her were useless! It was another hour phone call - almost missed picking up my kid!

[michael_wong_e]

i just got this deal
30 plus tax (SAF&911) included
200 mins
unlimited after 7
callers id
voicemail
fido to fido

is that ok
on a 2 year renew and a free z550a

[boomstar]

I have 2 lines on my account...after threatening to put the 2nd line on prepaid (this line is heavily used) I got retentions and the following plan on that line....

700 daytime min
UL evenings/wkends @7pm
UL incoming
CID/Vmail
Fido2Fido, Fido2Rogers, Fido2RogersHome
$40 month

* Also got an instant $200 credit on my account, got this without signing a contract. I told the lady I was speaking to that I was offered a plan from Bell that included 700 daytime mins (a lie of course), so in result I got 700 daytime mins for this line.

For my first line...I was able to get an additional 200 daytime mins free for a year, could of gotten more if I had signed a contract but i wasnt about to go down that path.

All in all im satisfied with my results

[john99]

i just got this deal
30 plus tax (SAF&911) included
200 mins
unlimited after 7
callers id
voicemail
fido to fido

is that ok
on a 2 year renew and a free z550a

I just got this deal:

450 daytime minutes
unlimited incoming
unlimited weekend and evenings @ 7pm
Call display and voice mail
100 long distance minutes
Fido 2 Rogers (Rogers home phone and Rogers cell)

$30.00 / month with 2 year agreement. :cheesygri

[clarionguy]

Readjusted my plan again, my contract is over this month... But I was able to get some goodies and not extend the contract... Basically I'm off a contract now

Unlimited Incomming
150 day
Unlim eve/week 7pm
Caller id
50 text
1000 Yes, ONE THOUSAND Long distance minutes

$25 + SAF + Tax + 911 ...

[420]

Readjusted my plan again, my contract is over this month... But I was able to get some goodies and not extend the contract... Basically I'm off a contract now

Unlimited Incomming
150 day
Unlim eve/week 7pm
Caller id
50 text
1000 Yes, ONE THOUSAND Long distance minutes

$25 + SAF + Tax + 911 ...


That's a great deal. My contract is up in a few days and I dont want to cancel, but how do I approach it with the retention centre. Do I say I want to cancel and wait for them to offer me something or ask if they are willing to improve my package or I will look elsewhere. I just need to know how I approach it with them when I call.

Thanks

[ewind]

3y contact

200 day
unlim eve & weekend
1000 F-F
call ID
10+6.95 +.5=17.45 + TAX
Free Nokia5200

[Rehan]

Anyone got any deal on data? Seems like everyone is getting cheap voice only plan. I know they can't match the $7 unlimited data offered by Bell, but hope for at least something better. I'm not sure if it's been mentioned here already, but you can get a $65/1GB data plan through retentions. (Comparing that to the $7 plan from Bell is apples vs oranges.)



What I got recently:
-- 200 anytime minutes
-- everything in the $16 value pack (enhanced voice mail, CID, name display, whocalled, 2500 text msg, 2500 IMs)

...for $21 + SAF + 911 + tax, on a 2 year agreement.

I also added the 1 GB data option for $65, but that can be canceled without any fees. I'm going to call back and see if I can upgrade to the $18 value pack and get the 4 months unlimited data. I think when I called earlier I was told I could get that only with a 3G phone.

[googles]

I'm not sure if it's been mentioned here already, but you can get a $65/1GB data plan through retentions. (Comparing that to the $7 plan from Bell is apples vs oranges.)



What I got recently:
-- 200 anytime minutes
-- everything in the $16 value pack (enhanced voice mail, CID, name display, whocalled, 2500 text msg, 2500 IMs)

...for $21 + SAF + 911 + tax, on a 2 year agreement.

I also added the 1 GB data option for $65, but that can be canceled without any fees. I'm going to call back and see if I can upgrade to the $18 value pack and get the 4 months unlimited data. I think when I called earlier I was told I could get that only with a 3G phone.


200 day mins? ... any nights and weekends in there?

[jjzhan]

From next month until the end of my contract. I get:

200 daytime
Unlimited evenings and weekends
Call ID
$10+SAF+911+TAX=@17.95

That's great for me.

Thanks buddies!

[Rehan]

200 day mins? ... any nights and weekends in there? Just 200 anytime minutes. It's the basic $20 plan that Fido offers. I don't talk on my phone much, so it's more than enough for me.

And I think I got a $5 monthly credit for the voice plan, and a $10 monthly credit for the data option. At least that's the impression I was given when I asked today about canceling the $65 data option (and went with the $18 value pack instead)...they said that if I canceled the option, I'd lose the monthly credit. Oh well.

[ZIgot]

3y contact

200 day
unlim eve & weekend
1000 F-F
call ID
10+6.95 +.5=17.45 + TAX
Free Nokia5200

This is sweet!! from Fido???

[Fraggle]

called in for my wife and quoted the telus myfave plan as the reason we were leaving (we were actually going to switch actually to the myfave+unlim data with an HTS S720).

We recieved:

200 daytime minutes
1000 fido2fido
1000 evenings and weekends after 7pm
1000 canada long distance minutes
unlimited text messaging
caller display
free moto razr k1 (2-year contract)

$20 + 6.95SAF + .50 911 - $27.45

Needless to say my wife was happy enough not to want to switch to telus.
PS. when my wife called herself they refused to offer anything but $10 off her current crappy plan (200mins fido2fido $20+fees). When I called we got the above..

[googles]

hey i have a question

right now i signed a 3 year contract (35$ student plan) and i have a reocurring monthly credit of 20$ for the 3 yeears ... when my contract is up, if i renew it will i continue to get the 20$ monthly credit?

[fudge_u]

hey i have a question

right now i signed a 3 year contract (35$ student plan) and i have a reocurring monthly credit of 20$ for the 3 yeears ... when my contract is up, if i renew it will i continue to get the 20$ monthly credit?

Dunno if you'll still get $20, but I get $15 monthly credit for the next 3 years. I haven't been a student for a few years now.

WG

[googles]

Dunno if you'll still get $20, but I get $15 monthly credit for the next 3 years. I haven't been a student for a few years now.

WG

oh ok but what I mean is when my negotiated contract ends, do I have to renegotiate for the next plan? or can I just renew the negotiated plan I got this time for the next 2 years...

like in 2010 can I just renew the plan i got this year in 2007? or do I have to renegotiate in 2010.

[ramaslamma]

How are the credits assessed. I am assuming each and every customer has a certain amount of credit allotted to them based on their payment history and length with Fido.

Someone care to shed some light into the matter? :lol:

[Mendesb]

From next month until the end of my contract. I get:

200 daytime
Unlimited evenings and weekends
Call ID
$10+SAF+911+TAX=@17.95

That's great for me.

Thanks buddies!

congrats. Only other 10$ plan ive seen.

I have 2x

10$ a month

unlim INCOMING
unlim evn and weekend at 6pm
150 day time min

(sold one of these for 150$:P)

[420]

I dont get how you guys are able to get such great deals. Do you ask for discounts or credits or do they offer it without asking? I called them and the guy was not going to give me much except for free CID and VM

[WHO]

You don't get charged airtime when you call any Fido CS number.

I just called retention this morning and got a standard deal of 10$ off/month for 12 months. I got to keep my cityfido + no contract so it's just a free 120$ off. It's ok.

I wouldn't wait to call them because I believe their policies will change as of next month which means tomorrow. That's what I've read I think on HoFo last month.

Well, got my 2nd invoice since the deal (was too late to be applied on november invoice) and still no discount + they screwed up my fido$$$ balance.

SO I called again, and got them to apply the 10$ off on the current balance, and for the next 12 months, also apply a credit for the screwup of my fido$$$ AND an additional 10$ off for 6 months for the trouble they gave me. So I doubled up my monthly credit to 20$ instead of 10$ (at least for 6 months).

[clueless]

no contract
$18+SAF+911
unlimited incoming
100/1000 E/WE
VM+CID

[P.L.A.Y.A]

Just got this sweet deal from Fido

NO CONTRACT

300 Daytime Minutes
1000 Evenings Weekends
100 text/50 picture Messages
Free Call Display
Free Happy Hour
$10 Monthly Credit(covers SAF + 911)

For A Grand Total of $23.79

What do you guys think?

[vicvanshopper]

By reading the advice of this thread since the beginning, this was my history before calling retentions:

Prepaid:1.75years (means little)
No contract monthly package: 3 mths on $30 unl. inc. (thx to RFD advice)

I told the retention rep that I may cancel because there's a Bell corporate plan available in Richmond BC:

$25/mth + tax for 3yr contract
incl:
Voice mail, CID
300 mins
Bell2Bell
Unl. E/W after 6pm
SAF & 911

So I got the following through retention plan with no hassle or pleading:

3yr contract
200 daytime minutes
1000 E/W mins after 7pm
Unl. Incoming
CID
Includes SAF+911
Cost: $32.45 - $15 credit/36mths
17.45+tax = 19.72/mth
Free Sony z710 phone paid by Fido Dollars

I know there's better deals on this thread but for a 'new' monthly package customer, it's good. The plan fits my needs and cost 53% less than the monthly package.

[ZIgot]

no contract
$18+SAF+911
unlimited incoming
100/1000 E/WE
VM+CID

WOW!!! hot hot deal!!

How long have you been with Fido to get this kind of deal?

[clueless]

WOW!!! hot hot deal!!

How long have you been with Fido to get this kind of deal?

Been with them for 3-4years...

[chowda]

anyone had the chance to negotiate their contract that included data transfer into the mix? ive been with them for easily 4-5 years and was wondering what some people got

[Mendesb]

anyone had the chance to negotiate their contract that included data transfer into the mix? ive been with them for easily 4-5 years and was wondering what some people got

find a hiptop. thats all i gotta say.

[smuncky]

called retentions today to find out what they could offer me as i wasn't on a contract anymore. he offered me...

3 year contract
200 daytime
2000 evening/weekends
CID
VM
F2R, F2F or 100 text messages
and whatever phone i want
25+6.95+.5+tax (same price i'm paying now)

i asked what it would be if it was on a 2 year contract. he said the only thing that would change is that i'd have to pay $10 for the text messages.

so pretty much i'm paying the same price for stuff i don't really need like the extra minutes and network calling.

this clearly didn't satisfy me cuz imo this deal sucks. i told him i'd have to call back and see if i would get any other offers from a different company. i think i'm gonan give fido a call tomorrow and see if they can match one of the offers that were posted here saying that's what rogers/bell/telus offered. cuz otherwise i don't think they feel threatened that i'll leave.

any other suggestions or examples of what people have done/said to them to get a good deal?

[michael_wong_e]

i think its a good deal tho

[passthatversace]

$26.38 (tax included):

1000 evenings/weekends
Caller ID
Voicemail
Unlimited incoming
100 daytime
No 911, SAF

No contract

[gurshan]

I was on an old sprint home/fido wireless package. Then rogers bought sprint, so the home and wireless got separated. I was paying 22 bucks tax included for 150 anytime minutes, voicemail and call display included. I renegotiated my plan as follows:

200 anytime minutes
voicemail
call display
motokrzr (for 35 dollars)
6 months unlimited local calling
2 year term extension

for approx. $11.50 taxes included. Great deal for me, as I am a limited user (average around 100 minutes per month). This deal applies to me immediately and I'm only locked in for the next 2years and 4 months, unless I decide to renogiate a few months earlier again. Fido is awesome, forget what the naysayers say. Thanks to RFD and this thread for helping me get another great deal.

[aoisora]

I was on an old sprint home/fido wireless package. Then rogers bought sprint, so the home and wireless got separated. I was paying 22 bucks tax included for 150 anytime minutes, voicemail and call display included. I renegotiated my plan as follows:

200 anytime minutes
voicemail
call display
motokrzr (for 35 dollars)
6 months unlimited local calling
2 year term extension

for approx. $11.50 taxes included. Great deal for me, as I am a limited user (average around 100 minutes per month). This deal applies to me immediately and I'm only locked in for the next 2years and 4 months, unless I decide to renogiate a few months earlier again. Fido is awesome, forget what the naysayers say. Thanks to RFD and this thread for helping me get another great deal.


Your deal is awesome! How could you get $11.50 taxes included with this plan?

[gurshan]

Your deal is awesome! How could you get $11.50 taxes included with this plan?

Same plan as before, but I get 10 bucks off per month and 50 extra minutes.:)

[Euphoriiick]

Does anyone know that if you do cancel your fido service (30 days notice), that you can been re-instated within the 30 day period should you change your mind?

[mmhassa2]

Question to the person who got this deal:

"300 Daytime mins
Unlimited incoming
unlimited weekend/evenings starting at 5
Fido to Fido/Rogers
1000 Long distance mins
Caller Id/Call waiting/voice message...

SAF/911 waived

$10 credit for one year

$30.50/month **NO CONTRACT**"
How did you do it? :D I have 2 lines and are paying a month approx $120 for both combined been with fido for 3-4 years NEVER missed a payment.

The 1st line: has a contract which ends in 3 years BUT
The 2nd line's contract ends next month.

Do I tell them Bell or Telus gave me a quote for this deal and if they would match it I'd stay with them since I've been with them for so long? Also you think for the other line since I'm already in a contract I can get the same package? Thanks

[mmhassa2]

Ok so I called Fido and am quite happy with the result....but what do you guys think? Hot or Not?

Previous situation:
2 phone lines, 1 in a contract since July since I got a new phone until 2010 and the other one free of contract.
Line 1/w contract had:
-400 Daytime mins
-Unlimted incoming calls
Voicemail/caller display
Unlimted text
Line 2/without contract had:
Same as above but only 50 text
________________________________________________

Ok so here's what they offered me today:

Line #1 thats already in contract:
-400 Daytime mintues
-1000 evenings/weekends
-Voice mail, caller display, call waiting
-Unlimited text
For $20 +System access fee= $27.45+taxes

Line #2 without contract: They said they cant give me deals without a contract??
-400 Daytime minutes
-Unlimted incoming
-Voice mail, caller display, call waiting
-50 text
For $23 +System access fee= $30.45+taxes

So both together with taxes for $66, where we were paying for almost the same plan a good $120. :lol:

[Punisher77]

I called the 1-888-259-3436 number and got the following deal.

2 year contract, couples plan
300 daytime minutes
unlimited evenings/weekends
unlimited local incoming
unlimited between the two phones
2 x 1000 long distance minutes in Canada (one on each phone)
Voice mail and call display on both phones
Free KRZR
Fido points for W510

$68.90 a month after everything

[wheeldeals]

I am not on agreement (just expired this month) and insisted the same on my plan. They could only offer me $10 off my current plan. So I removed a couple of features and got the $18 value pack with 4 month unlimited data and one month value pack for free. I hope Fido will offer unlimited data like Telus and Bell before my 4 months of UL data promotion expires.

100 min
UL incoming
1000 min evening and weekend (start at 7pm)
$25
Value Pack 18 (Enhanced VM, CID, Name Display, WhoCalled, 2500 text)
$18
$25 + $ 18 - $10 = 33 + SAF + 911 + taxes (no contract/agreement)

Just to take advantage of the UL data for 4 months for now. Or else Telus it is.

[Euphoriiick]

I called fido on December 10th to enquire about what they could do for me to reduce my costs and that I was considering changing carriers. I've been with fido customer for 2 years approx (and they seem to take your duration with them into account when negotiating plans) and was paying between $40 to 50 a month. After just one an hour of negotiating I was offered the following:

$15 for 150 daytime minutes/ unlimited evening and weekends after 7pm
$8 for Voice mail & Call display
$6.95 SAF
$0.50 911 fee

for a total of $30.45 before taxes

And if I signed a 2 year agreement I would get a Motorola W510 for $21.67
The rep tried to sweeten the deal by giving a $50 credit for the first month so i would only be paying for the new phone. I wasn't really happy with this as I wanted an earlier start time to free evening and weekend and was hoping for a reduction in my voice mail/call display fee. Anyways, i declined the multiple offers presented and told the rep I was going to research other providers and likely call back to cancel at a later date.

Today I decide to call and cancel my plan. I'm transfered to Fido CS and I told the rep a plan that Telus had offered me previously (during my research). Telus was offering me $20 for 200 minutes, unlimited eve & weekends after 6pm, plus SAF ($.6.95) and 911 ($0.75) with a free phone in a 2 year agreement.

Well based on this info the rep gave me the following:

A 2 year agreement with a free Motorola W510 with 300 daytime minutes
Unlimited incoming calls
$10 per month credit to cover my voice mail and call display for 2 years
$5 credit to cover "happy hour" service so that my unlimited eve and weekends began at 5pm for 2 years

So my total cost was $23 + SAF + 911 = $30.45 before tax

Much better!

[nina]

My contract ended yesterday, so today I rang them up, told them I was considering switching to prepaid, and was transferred to Customer Relations.

My previous plan was:

50 daytime/1000 evening+weekend minutes, 1000 Fido to Fido minutes ($20)
Voice Messaging + Call Display ($8)
911 Fee ($0.50)
System Access Fee ($6.95)

Total: $35.45 before tax.

With practically no negotiation at all, I was offered the following, with no contract to sign:

100 daytime/unlimited evening+weekends (incoming and outgoing) ($20)
Voice Messaging + Call Display ($9)
911 Fee ($0.50)
System Access Fee ($6.95)
$10 credit for 12 months

Total: $26.45 before tax.

So for $9 less, I get a boost from 1000 e/w minutes to unlimited. I never used Fido to Fido, so that's no loss. Needless to say, I'm pretty happy, and no contract means I can cancel it all the second that dang iPhone finally comes to Canada ;)

[chowda]

find a hiptop. thats all i gotta say.

well i already have a phone with 3g..hmmm

[chaoslord]

received a letter from Fido:

my city fido ends in feb 2008, if I renew for 2 years I get to keep everything. that's it


WOW fido is really generous with their old costumers (sarcasm)

[khojo]

Been with Fido for about 3 years

I have the CityFido (Unlimited local calling) plan...

Resigned my contract to a 2 year in May this year. They gave me a free Sony Ericsson Z550a using my Fido Dollars.

Later in July I ended up getting an unlocked BlackBerry Pearl. Never bothered getting a plan, since they're pretty expensive... so about 3 weeks ago I decided to call Fido Customer Relations and here's what they did for me:

Without extending my contract:
$45 City Fido (includes SAF)
$25 for 3mb BlackBerry Connect plan
$16 Value Pack (CID, VM, 2500 Txts, Who called, etc)
-$10 Discount for the Value Pack
-$15 Discount for the BlackBerry Connect plan

[liverguts99]

what do you guys think of this
renewed 3 year contract
(been with them on a month to month for less than a year)

here's what they gave me

700 min, unlimited evening and weekends at 5 ($30)
Free Voicemail+ Caller ID
100 texts ($5 tried hard to get this waived, she called me a naughty boy)
Unlimited Fido Fido, Fido Rogers
100 minutes free long distance
LG Chocolate ($10)
911 + System Access Fee (.50 + 6.95)

i told them i was thinking of moving to Rogers since i get a corporate rate with them!:razz:

can anyone top that? :lol:

[Jokez Guy]

250 Day time Minutes
Unlimited Incomming
Unlimited Rogers to Fido
Unlimited Evening and Weekends Starts at 5
1000 Minutes Long Distance North America
2500 TXT MSGS
12 MB DATA
Caller Id Voice Dispaly etc.

Total Comes to: 51.25$ (including the 6.95, and taxes)

[michael_wong_e]

those are some really good plans

[bonnieb]

I am in the 10th month of my 2-yr contract but just got a call from Fido offering a free phone for renewing to a 3-yr contract. Just the right time that my current phone seems dying. 3-yr seems way too long though. Will call them back to see if I can squeeze some.., :)

[michael_wong_e]

I am in the 10th month of my 2-yr contract but just got a call from Fido offering a free phone for renewing to a 3-yr contract. Just the right time that my current phone seems dying. 3-yr seems way too long though. Will call them back to see if I can squeeze some.., :)


ya try i think u may get somemore stuff

[krishnan911]

I have been a Fido customer for over 2 years now. However, I am not interested in signing a 2/3 year contract..

So was just wondering whether they offer deals for customers like me too or is it just for contract customers.. IF yes, then how should I go about it

Any info would be highly appreciated...

Thanks in advance!

[rsxonly]

I have been a Fido customer for over 2 years now. However, I am not interested in signing a 2/3 year contract..

So was just wondering whether they offer deals for customers like me too or is it just for contract customers.. IF yes, then how should I go about it

Any info would be highly appreciated...

Thanks in advance!

there is a discount they will give you, but the best discount ull get is if you sign a contract... before i went on a 3 yr contract i got a $10 credit for 3 months and then a $5 after the 3 months, went on contract, and i got a free phone and $17 credit for the same plan

[addicted2it]

Question to the person who got this deal:

"300 Daytime mins
Unlimited incoming
unlimited weekend/evenings starting at 5
Fido to Fido/Rogers
1000 Long distance mins
Caller Id/Call waiting/voice message...

SAF/911 waived

$10 credit for one year

$30.50/month **NO CONTRACT**"
How did you do it? :D I have 2 lines and are paying a month approx $120 for both combined been with fido for 3-4 years NEVER missed a payment.

The 1st line: has a contract which ends in 3 years BUT
The 2nd line's contract ends next month.

Do I tell them Bell or Telus gave me a quote for this deal and if they would match it I'd stay with them since I've been with them for so long? Also you think for the other line since I'm already in a contract I can get the same package? Thanks


The plan mentioned in the above post is probably the best I have seen by fido especially since its supposedly on non cotract.

[professionaldude]

Here is a retention plan I negotiated for my friend

150 Mins
Fido to Fido
Unlimited Evenings and Weekends
Call Display
Voice Mall
100 Texts Messages per month
50 Picture Messages per month

$20

Talked to retensions dept. - I was polite and never threated to quit. I just stated I was looking for a better plan similar to what rogers retension clients were receiving and was wondering what fido could offer.
Is there any SAF and 911 charges in $20 or I have to pay SAF and 911 Charges on top.

[aznkev03]

Is there any SAF and 911 charges in $20 or I have to pay SAF and 911 Charges on top.
I think it's $20 + SAF + 911 + Tax = $32 which is pretty darn good lol

I just got off the phone with fido retentions, only been on the 'Student Deal' $25 for unlimited evenings&weekends & incoming, 150 daytime since the end of august. I have been paying 60 - 70 every month due to texting though.

I was very patient and simply asked the representative if there was anything we could do about it since 60 - 70 is way past my budget and he offered me the $16 dollar value pack for $6. ($10 credit for 24 months)

So in the end,
Unlimited evenings & weekends starting at 6 (I think)
Unlimited incoming
150 daytime minutes
CID, enhanced voice messaging, name display, who called, 2,500 txt, 2,500 instant msg
$25 + 911 + SAF + Tax = $43.70

Not at all impressive but that's practically unlimited everything if you ask me... I could probably add $2 a month for 12mb of data too. I'm happy!

Good luck with yours guys :)

[ghaith_d]

I think it's $20 + SAF + 911 + Tax = $32 which is pretty darn good lol

I just got off the phone with fido retentions, only been on the 'Student Deal' $25 for unlimited evenings&weekends & incoming, 150 daytime since the end of august. I have been paying 60 - 70 every month due to texting though.

I was very patient and simply asked the representative if there was anything we could do about it since 60 - 70 is way past my budget and he offered me the $16 dollar value pack for $6. ($10 credit for 24 months)

So in the end,
Unlimited evenings & weekends starting at 6 (I think)
Unlimited incoming
150 daytime minutes
CID, enhanced voice messaging, name display, who called, 2,500 txt, 2,500 instant msg
$25 + 911 + SAF + Tax = $43.70

Not at all impressive but that's practically unlimited everything if you ask me... I could probably add $2 a month for 12mb of data too. I'm happy!

Good luck with yours guys :)

They actually didnt give u any special treatment...that's just an 'essential package' that they offer.

[mr99]

Just got off the phone...amazing how the deal with a contract becomes the same deal with no contract when you tell them you will think about it and get back to them....

NO CONTRACT

300 day time
1000 evening weekend
unlimited incoming
voice mail call display
911 / saf
----------
36.45

[420]

I was just at Fido and the manager told me they are getting the Razr 2 on Jan 5th, 2008. It will have up to 2GB SD memory slot, which he thinks will be included, but Im not sure if it will. He said it will cost $500 without contract. Probably around $200 - $250 with contract.

He even gave me a booklet they have with all of their phone listings and their features. The Razer 2 is already in that pamphet. It will be in a burgundy kind of colour.

[Franchise10]

totally unrelated to retention plans but can someone help me setup my data plan using an unlocked htc s620. Having trouble >:(

PM me

[dell11]

Just got this from Bell:

Preferred 30 Plan

200 Minutes
Evening/Weekend Included (6pm)
Call Display
Message Centre
SAF/911 included
Unlimited Text messaging

$30 + Taxes on a 3yr contract

[bboard]

400 daytime mins
unlimited evenings and weekends (7pm)
1000 F2F
100 text messages
CID + VM
911 + SAF
_____________________
20.45 + taxes = $23.11

2 year contract incl free KRZR K1

there might be X months of unlimited local calling too, not sure...haha

[daffod]

400 daytime mins
unlimited evenings and weekends (7pm)
1000 F2F
100 text messages
CID + VM
911 + SAF
_____________________
20.45 + taxes = $23.11

2 year contract incl free KRZR K1

there might be X months of unlimited local calling too, not sure...haha

is it new plan? or extension?
i am looking for something like this.

[rachella]

I've been reading this post and checking out retention offers from other companies on this site and from Howard Forum. I got so nervous calling up retention! Hahaha, but here's what I got:

NO CONTRACT
100 daytime mins
1000 even/weekends
1000 F2F local calls
35 Can/US long distance mins
Happy hour (5-7pm unlimited calling)
Voice Msg +100 text msgs +911+SAF
-----------------------
$27.45 + Tax

First month free

[bboard]

is it new plan? or extension?
i am looking for something like this.

Here's the breakdown

$10 basic plan

200 mins anytime (+200 mins for $5/month, minus $5/month bill credit)
unlimited evenings and weekends (7pm)
1000 F2F
100 text messages ($5/month, minus $5/month bill credit)
CID + VM ($8 value pack, minus $5/month bill credit)
911 + SAF (6.95 + 0.50)

= $10 + $5 - $5 + $5 - $5 + $8 - $5 + 6.95 + 0.50
_____________________
20.45 + taxes = $23.11

2 year contract (existing customer for 3+ yrs) incl free KRZR K1 ($125 bill credit + did not use any fido dollars)

I negotiate the above (less 200 bonus mins + 100 txt) by myself (existing bill of around $40/month, but avg around $80/month last few months). But I negotiate this along with 2 other friends. So in total it was 3 accounts, and all 3 of us got this deal. Got lucky with an awesome rep. I took a Rogers corporate plan that's simliar for $25 + SAF/911 (with I'm eligible for - working for a company based in Toronto) and told him if they can give me something simliar, then i'll stay.

[furballz]

It would be nice to post the province that you are in. It seems like the plans vary from province to province... along with the rep. here it's so so in Qc. Best i could get was 15$ on 2 years contract for 150min/cid. no free phone. Not sure if i'll accept it. Basic plan over here is 20$/200min, far from the 10$/200min that some managed to get.

[seraphesy]

my 2 year contract is expiring next month...
I'm going to call them tomorrow.

I'm wondering how to proceed... should I go in strong, threaten to quit unless they match XXX competitor's plan?

Also, do I get to choose a new phone? or I really don't have any choice but the one they say they'll give to me?

If I could choose, which one from their current cellphone lineup is good? (I'm not a cellphone guru... give me a few choices!)

Thanks in advance!

[ewind]

This is sweet!! from Fido???

Yes.

Use 30 fido dollars for the handset NOKIA5200.

Also unlim calls for first 3 month.

[Euphoriiick]

I was just at Fido and the manager told me they are getting the Razr 2 on Jan 5th, 2008. It will have up to 2GB SD memory slot, which he thinks will be included, but Im not sure if it will. He said it will cost $500 without contract. Probably around $200 - $250 with contract.

He even gave me a booklet they have with all of their phone listings and their features. The Razer 2 is already in that pamphet. It will be in a burgundy kind of colour.

Just get a Razr2 (from rogers - lots being sold on craigslist or kijiji or ebay) and unlock it for $10-12. I just got one for $280 + 10 to unlock remotely.

Great phone!

[FilipK]

Just get a Razr2 (from rogers - lots being sold on craigslist or kijiji or ebay) and unlock it for $10-12. I just got one for $280 + 10 to unlock remotely.

Great phone!


good idea

[TheKing]

I currently have unlimited incoming $30 package, and it comes up with $42.70 including everything. Call-display/voice mail features are not included. So I am deciding to cancel the service. I called them and all they offered me was call-display for $1/month. So I think I should now proceed with cancellation.

Does anyone have a better idea? I am a university student, but don't wish to sign up a contract unless it's a really good deal.

PS: I am a Fido customer since 4 months. I was a prepaid Fido customer before.

[winterfreshgrin]

I currently have unlimited incoming $30 package, and it comes up with $42.70 including everything. Call-display/voice mail features are not included. So I am deciding to cancel the service. I called them and all they offered me was call-display for $1/month. So I think I should now proceed with cancellation.

Does anyone have a better idea? I am a university student, but don't wish to sign up a contract unless it's a really good deal.

PS: I am a Fido customer since 4 months. I was a prepaid Fido customer before.

if you're 4 months into your contract, watch out for the huge penalties for cancelling your contract, try switching to a different plan.

[winterfreshgrin]

my 2 year contract is ending near the end of this month, been calling and negotiating with Fido for the past month, and following up.

and heres what i ended up with:

200 day
1000 eve/wkends @7
unlim incoming
F2F F2R F2homephone unlim local calling
CD
SAF + 911 + tax = $25.59 with 3 yr contract
+ hardware upgrade.

[TorontoEh]

my 2 year contract is ending near the end of this month, been calling and negotiating with Fido for the past month, and following up.

and heres what i ended up with:

200 day
1000 eve/wkends @7
unlim incoming
F2F F2R F2homephone unlim local calling
CD
SAF + 911 + tax = $25.59 with 3 yr contract
+ hardware upgrade.


WOW!!! That's pretty good man!!!

So I've finally made up my mind re which $20 Plan to signup with (1) Rogers 6pm or (2) Fido's unlimited incoming....for $20

and FIDO is the winner.

The only thing is I don't like Fido's selection of handsets!!! Which one is one of the best handset that Fido offfers that I should get? Nokia 6300 is my choice so far ($7 only with tax at store)

Let me know guys

Thanks

[TheKing]

WOW!!! That's pretty good man!!!

So I've finally made up my mind re which $20 Plan to signup with (1) Rogers 6pm or (2) Fido's unlimited incoming....for $20

and FIDO is the winner.

The only thing is I don't like Fido's selection of handsets!!! Which one is one of the best handset that Fido offfers that I should get? Nokia 6300 is my choice so far ($7 only with tax at store)

Let me know guys

Thanks
Hey, I am not into any contract. But I am planning to make the same 3 year contract which you mentioned, along with getting Nokia 6300. It'd have been great if call display was included in that deal...From what info I have, Nokia 6300 is the best from all other Fido sets if you don't need something like 3G. Good luck...

[TorontoEh]

Hey, I am not into any contract. But I am planning to make the same 3 year contract which you mentioned, along with getting Nokia 6300. It'd have been great if call display was included in that deal...From what info I have, Nokia 6300 is the best from all other Fido sets if you don't need something like 3G. Good luck...

thanks THEKING, yes the stroe rep did say they were giving $50 gift card to be applied to any phone...hence i pay $7 for tax for 6300

RAZR2 is coming on 28th at FIdo and apparently for $199 after 3 year contract.....not my cup of tea :)

[TheKing]

thanks THEKING, yes the stroe rep did say they were giving $50 gift card to be applied to any phone...hence i pay $7 for tax for 6300

RAZR2 is coming on 28th at FIdo and apparently for $199 after 3 year contract.....not my cup of tea :)

I thought of Razr2 initially, but then Nokia is still better; plus I don't wanna spend that much for my minimum use of cell phones. Just a decent cell phone with blue tooth and durability is all I need :D
Just ask the store if they can give you any extra store credit...

[TorontoEh]

I thought of Razr2 initially, but then Nokia is still better; plus I don't wanna spend that much for my minimum use of cell phones. Just a decent cell phone with blue tooth and durability is all I need :D
Just ask the store if they can give you any extra store credit...

hey THEKING, so today i went to signup for fido from local store ,and they didnt even know about the $20 promo...anywayz, went to a local fido dealer and here's what they gave me:

$20 unlimitd incoming/150daytime/7pm unltd nite/weekend offer
$35 Activation waived
NOKIA 6300 for $50 - $75 Credit (so I had $18 to play with at the store)
LG Bluetooth ? wonder if it's any good
Free Car charger (generic one)
1 GB MicroSD for the Nokia
3 Year agreement .

All in at the end, I paid $10 for everything at store.

I really wanted to signup for the rogers offer of $20 with K790 but my spouse needed the Free Incoming deal with Fido plus per second billing.

Is this a good deal? *(btw, i went to both FS/BB and none could get me the above deal)

[yuuiki]

sorry being so noob, i have no idea about this retention plan until i saw this thread. Here is my situation, i have signed a 3 yrs contract which still have like 1.5 yrs, and i am paying 50+ monthly for FTF/FTR free, 100 day, 1000 evening/weekend, and call display. am i eligible for this retention plan? if i am eligible any strategies base on my situation? and by getting this retention plan do i have to extend my contract?

[Kasakato]

hey THEKING, so today i went to signup for fido from local store ,and they didnt even know about the $20 promo...anywayz, went to a local fido dealer and here's what they gave me:

$20 unlimitd incoming/150daytime/7pm unltd nite/weekend offer
$35 Activation waived
NOKIA 6300 for $50 - $75 Credit (so I had $18 to play with at the store)
LG Bluetooth ? wonder if it's any good
Free Car charger (generic one)
1 GB MicroSD for the Nokia
3 Year agreement .

All in at the end, I paid $10 for everything at store.

I really wanted to signup for the rogers offer of $20 with K790 but my spouse needed the Free Incoming deal with Fido plus per second billing.

Is this a good deal? *(btw, i went to both FS/BB and none could get me the above deal)

Fido does not have a activation charge. The plan you received is not really a retentions plan, its only a promo as you stated. I would say its decent if you don't call out much.

[Kasakato]

sorry being so noob, i have no idea about this retention plan until i saw this thread. Here is my situation, i have signed a 3 yrs contract which still have like 1.5 yrs, and i am paying 50+ monthly for FTF/FTR free, 100 day, 1000 evening/weekend, and call display. am i eligible for this retention plan? if i am eligible any strategies base on my situation? and by getting this retention plan do i have to extend my contract?

You can ask for something better, however do not expect much as they known your locked inf or another 1.5 years.

[TorontoEh]

Fido does not have a activation charge. The plan you received is not really a retentions plan, its only a promo as you stated. I would say its decent if you don't call out much.

youre right :) and fter shopping for cell deals on bxing day, this was the best i could get for new activation...unless someones has a good one


btw check ur pm......

[sonypcs]

My Old Plan :

- 100 Daytime
- Unlimited Nights and Weekends (7pm)
- Unlimited Incoming
- Call Display
- $ 6.95 + $0.75
= $ 49.34 With Taxes

I told them I will switch to Telus $17.30 Plan to cut down some of my cost since my girlfriend use only 300 - 500 mins a month...
Here is what I got for my Renewal Plan Thru Customer Relations :

2 Year Term Renewal
-Samsung A736 3G Phone at No Charge
-200 Daytime Minutes
-Unlimited Nights and Wknds 7pm
-Per Second Billing
-Fido to Fido Option
-Call display
-Voice Mail
-Of Course 6.95 + 0.75
= 27.45 + Tax
Final Total = $ 31.29

With An Option to Opt In For Data Plan For Later On - dont need to wait for the $ 125 bill credit or whatsoever...

[TheKing]

hey THEKING, so today i went to signup for fido from local store ,and they didnt even know about the $20 promo...anywayz, went to a local fido dealer and here's what they gave me:
...
All in at the end, I paid $10 for everything at store.

I really wanted to signup for the rogers offer of $20 with K790 but my spouse needed the Free Incoming deal with Fido plus per second billing.

Is this a good deal? *(btw, i went to both FS/BB and none could get me the above deal)

Yea, it's a decent deal. Did you go to Fido store or a general telephone store?

I got $10 off my current $30 unlimited incoming plan from retention. So I end up paying $31 with taxes and SAF (call display not included). I really need call display..so got to do something.

Plus I need a new handset, so I am going to make up a 2 year contract

[klsung]

so this is what i got from renewing with fido back in November...

-200 Daytime
-Unlimited incoming
-1000 eve/weekend
-Unlimited Text Messaging
-Call Display/Voicemail
-Free phone (except the new LG) not using Fido $

=$20 + SAF + 911 + tax
3 yr contract

no too bad, i think! after doing the research here I told them that
"my friend just renewed and got this deal" (included everything above except Text messaging - I just threw that in there!)

Good Luck!

[qwertyuiop]

Renegotiated for the remaining 16 months on my 24 month contract, this is what I got. Through my work I could get a corporate plan through Rogers, so they did their best to match.

200 Daytime
Unlimited Evenings/Weekends
1000 F2F
Voicemail
Call Display
50 text messages
6 months unlimited local calls
$23.45 incl. SAF & 911 + tax
$26.50 all in!

[michael_wong_e]

try to get network calling instead of fido to fido if u can

Renegotiated for the remaining 16 months on my 24 month contract, this is what I got. Through my work I could get a corporate plan through Rogers, so they did their best to match.

200 Daytime
Unlimited Evenings/Weekends
1000 F2F
Voicemail
Call Display
50 text messages
6 months unlimited local calls
$23.45 incl. SAF & 911 + tax
$26.50 all in!

[levp]

Hey everyone, thx for all the tips on the forum!
so i called retention center and here is what i got from my previous 30$ plan:

100 day minutes
unlimited n\w
unlim incoming
unlim f2f/f2r
unlim text
for 30$ -5$credit. = 25$+SAF+ 911+ Taxes

What do you think about it? should i push for SAF&CID waived ?

[rugbeee]

Love the info in here, thanks everyone! Inspired me to call about my $20: 100day/1000eve+we that comes up in May/08, mentioned the Telus insider deal $17.30 (it is right on their website now). I got the following deal MONTH to MONTH because I said I was worried about renewing because I am getting a treo at my new job in May and was worried that it wouldn't work and I'd be locked in for 3 years:

200 day
unlimited eve/weekend
CID + VM
1000 F2F (useless because all my friends are rogers or telus - he can't swap/remove it for anything - I asked!)
$16 +SAF+911+tax

(it is a plan he was looking at with a $5 discount (likely because of no phone or because I mentioned the last agent didn't call me back) and the $11 vm/cid with a $10 discount). best part is no contract!

[wonderwall]

$20+saf+911+taxes
2 year contract
200 anytime min
unlimited e/w
1000 f2f
2 years free: vm, cid and unlimited text msg
any fido phone (except razr2) for free

[Gee]

Hey everyone, thx for all the tips on the forum!
so i called retention center and here is what i got from my previous 30$ plan:

100 day minutes
unlimited n\w
unlim incoming
unlim f2f/f2r
unlim text
for 30$ -5$credit. = 25$+SAF+ 911+ Taxes

What do you think about it? should i push for SAF&CID waived ?

This is the best deal. You get unlimited network calling. The only down side is the Fido network is not as good as Rogers. (Even though they are the same company now)

[Kasakato]

This is the best deal. You get unlimited network calling. The only down side is the Fido network is not as good as Rogers. (Even though they are the same company now)

With the expanded network option, its the same as Rogers. As long as you do not travel out of the major cities, Fido is fine.

[sonypcs]

Receive my Samsung A736, not too much of a Samsung fan..so i called them and ask for an exchange, the rep are Excellent according to manner and prompt service, they walk me thru the price and shipping in exchanging the phone, no hassle, very pleasant and sounds that they really need your business, so pay them an extra $ 156 taxes included for this upgrade to Razr2 and they let me use my $ 50 fido dollars...so total is $ 106...

Lets Go Fido !!!!!!

[beripari]

...rep are Excellent according to manner and prompt service, .... Lets Go Fido !!!!!!

I have notice a remarkable improvement in their customer service!

[levp]

i read all over this forum about some of you who got great retention plans with no contract.

i was wondering if its possible to set up a month to month plan through retention, if yes then how do you get your phone?...:?:

HAPPY NEW YEAR (with good retention plans!!lol)

[forgiven]

i read all over this forum about some of you who got great retention plans with no contract.

i was wondering if its possible to set up a month to month plan through retention, if yes then how do you get your phone?...:?:

HAPPY NEW YEAR (with good retention plans!!lol)

I've the same question: how could you get the month to month plan for so cheap (like $16) with a free cell? Rogers retention keeps telling me that there's so such plan under $20 >:(

[seraphesy]

this is what i got a while ago

200 min
unlimited weekend / night
1000 fido to fido
call display
voice mail
call waiting
conference call

Nokia 6300

20$ / month + SAF + 911

for 2 year contract!

[Mista_jonny]

Called fido retention today for a new contract:

Heres what they offered:
150 min
unlimited evening and weekends after 7-8am
unlimited incoming
+$16 value pack
= 33.45+tx

Called again and they said they basically gave me a $15 credit on any plan.

Think im gonna go for the new $30 unlimited incoming + network calling for $30

[stse]

Hello Everyone,

I just called retentions and got the following offer but I haven't taken it yet.

200 weekday minutes
unlimited evenings/weekends starting at 7pm
unlimited fido to fido and fido to rogers
unlimited text messaging within canada
call display
$32.45 per month = 25 + 911 + SAF

$75 for the Samsung A736

The above is a 2 year agreement.

The retentions person said the Samsung phone isn't that good. Any idea what I should get as a recommendation? I don't want the RZR2 or any motorola phone really.

Can someone tell me what they think about the above plan?

[levp]

Hello Everyone,

I just called retentions and got the following offer but I haven't taken it yet.

200 weekday minutes
unlimited evenings/weekends starting at 7pm
unlimited fido to fido and fido to rogers
unlimited text messaging within canada
call display
$32.45 per month = 25 + 911 + SAF

$75 for the Samsung A736

The above is a 2 year agreement.

The retentions person said the Samsung phone isn't that good. Any idea what I should get as a recommendation? I don't want the RZR2 or any motorola phone really.

Can someone tell me what they think about the above plan?


Hey, funny you got the same plan as me 4 the same price the only thing is that i have umlimited incoming! So i think it's a great deal!

for a phone, well i got the nokia 6300 for 0$ and its pretty good quality its not too big... though it might not be the latest design... wtvr enjoy ur plan!!

ill also ask you, how do you get a retention plan BEFORE signing any contract???

[stse]

Hey, funny you got the same plan as me 4 the same price the only thing is that i have umlimited incoming! So i think it's a great deal!

for a phone, well i got the nokia 6300 for 0$ and its pretty good quality its not too big... though it might not be the latest design... wtvr enjoy ur plan!!

ill also ask you, how do you get a retention plan BEFORE signing any contract???

Before I went on a previous retention plan, I was on month to month for around 2 years or so. In such a case, I think the best thing to use in your favour is that you had stayed with Fido for 2 years on month to month and hadn't left. Playing loyal. And just say that you would like to continue with them as long as they are able to keep with the competition from other vendors or carriers. That is what I did. Though this offer is much better than what I got 2 years before.

Thanks for the tip for the Nokia 6300. I think I am going to go with that too.

[TorontoEh]

Ok guys, so here how it all starts,
I was looking into signing either rogers or fido's $20 plan....after all discussions I decided FIDO is better for us with unltd incoming/ per sec billing

So we get the 3 year plan $20, got free nokia 6300, bluetooth, car charger, 1GB Micro SD, case etc. etc.

I was told I have 15 days to cancel all service w/o penalty.

So next day (new years eve), i call and go directly to retention saying I'd like to cancel under my 15 trial, lady asks why? I say simply TELUS is offering way better deal with VM/CID included around $25 mark with their insider plan.

Retention was very polite and offered free CID/VM for 3 years and said basically they'll give me their $9 package free of charge.

So all in i'll be out $30.32 each month.

BTW i also got first 3 months for 50% off, waived $35 activation and a $20 FIDO DOllars credit for being referred :)

Sweet deal with FIDO and I'm happy....

So there, it's possible to call right away but YMMV ;)

BTW, if anyone's thinking of signing under this plan, it's available until Jan 6 PM me for $20 credit

[rugbeee]

I've the same question: how could you get the month to month plan for so cheap (like $16) with a free cell? Rogers retention keeps telling me that there's so such plan under $20 >:(

I didn't get a phone with my $16 dollar month to month deal, I had been offered the same plan (200/unlim,cid,vm,1000f2f) with a phone and 3 year contract for $20 but said I wanted to think about it, the lady said she would call back the next day.

She never did so I called back 2-3 weeks later saying I was never contacted and a new rep told me the offer still stands. I said I wasn't sure because I have a new job in May that will give me a treo and I know the sim card will work if the treo is unlocked but I heard there were issues with the 650 on fido so I said I was hesitant to sign up for a 3 year contract in case my phone is useless on fido but I'm locked in for 3 years. So he said he would make it month to month (I think it was partially because I was not getting a new phone and because he felt bad that the other rep didn't call back). So now I can stick with this deal for a year month to month or call back in May and setup a contract if the phone works or cancel and switch to Telus or whatever if it doesn't (the rep told me this which was refreshing I wasn't pressured at all!)

[rugbeee]

Another thing....
To get to retentions I asked the regular customer service how much a bunch of options cost (which will make my old $20 plan equal to the telus insider plan - i.e. double day, unlim evening, early evenings, vm, extended network), which made my $20 plan about $58, then I would say "ok I was thinking of switching to telus which does the same plan for $17.30" and boom your off to retentions.

Just be nice on the phone and don't lie, have a positive tone but make sure they know you have options even though you enjoy fido.

[st7860]

you can reach retentions directly by calling 1-888-259-3436. remember to choose 'deactivate' from the menu.

[heyhey]

Another thing....
To get to retentions I asked the regular customer service how much a bunch of options cost (which will make my old $20 plan equal to the telus insider plan - i.e. double day, unlim evening, early evenings, vm, extended network), which made my $20 plan about $58, then I would say "ok I was thinking of switching to telus which does the same plan for $17.30" and boom your off to retentions.

Just be nice on the phone and don't lie, have a positive tone but make sure they know you have options even though you enjoy fido.

Hmm, I may try that.

[ohyeah]

Here's the deal I got:

400 weekday minutes
unlimited evenings/weekends starting at 5 pm
unlimited F2F across Canada (local AND long-distance included)
voice mail
call display

30$ + SAF/tax

Deal I got on phone: RAZR 2 for 110$ without surfing plan.

[420]

ok well I signed a 3 year deal for the following

150 daytime minutes (which I never go over)
Unlimited incoming
Unlimited E/W
Voicemail & Call Display
2500 text msges

with everything $34.45 a month which was given $20 worth of credits for the 3 years.

I got the Razr 2 after a $100 discount and my fido dollars, for $59 without surfing plan.

[levp]

So we get the 3 year plan $20, got free nokia 6300, bluetooth, car charger, 1GB Micro SD, case etc. etc.


How do you get all these free stuff with it?
is it a new offer cuz i got the cell only!! should i complain?

[sweetvar26]

How do you get all these free stuff with it?
is it a new offer cuz i got the cell only!! should i complain?

I got the same question. I already have a cell phone which is an iPhone. I do not have any plans of contract nor buying a new phone. I'm already with Fido since the past 2 years without a contract paying monthly.

What is the best way to get a deal from them ?? Also if i want to take a data plan from Fido for my iPhone, how will i get all the details to make it work on the iPhone ?

[Mendesb]

i love this thread. thx op

[Aznsilvrboy]

Can I renew my contract when I'm only 1 year into my 3 year term? The rep told me that they only accept renewals 6 months before the contract ends. Is she bsing me?

[Rorius]

Here's the deal I got:

400 weekday minutes
unlimited evenings/weekends starting at 5 pm
unlimited F2F across Canada (local AND long-distance included)
voice mail
call display

30$ + SAF/tax

Deal I got on phone: RAZR 2 for 110$ without surfing plan.

was that on a contract?

[andr3y]

The retentions person said the Samsung phone isn't that good. Any idea what I should get as a recommendation? I don't want the RZR2 or any motorola phone really.


I don't like motorolas much too. But here is why RZR2 is not too bad. It has new Linux based OS which is new and pretty fast. And one of the fastest processors around, clocking at 500MHz. so unlike KRZR it doesn't take 2 seconds to open [Menu].

Other than that 6300 is solid and only other phone i would consider.
However samsung should be good phone regardless of what you were told.

LG chocolate was so bad i wouldn't risk getting this new TU500. Although it does look good, just like chocolate did.

[Aznsilvrboy]

Before my friend was on the $25 student plan which included:

150 day time minutes
unlimited evening and weekends from 7pm
unlimited incoming
called id/voicemail/50 text (+$11)
= $36 + $6.95 SAF + $0.50 911
= $43.45 + tax

I just got her the following:

250 day time minutes
unlimited evening and weekends from 7pm
unlimited incoming
called id/voicemail/100 text
100 minutes of Canadian long disdance
= $38.45 (SAF and 911 fee included) + tax

It seems like the rep put my friend on a $32 base plan (is there such a thing?), then added the $14 value pack and gave $15 credit, which comes to $31 + $6.95 SAF + $0.50 911
= $38.45.

Thoughts?

[jaisan]

I got this today:

150 daytime mins
unlimited free incoming
unlimited wkend/eve local calls
free CID and VM
2months free local calls
2months txt, pix msgs free

total: $26.50 pm (including SAF and 911) for 2 yrs.

As I didn't want a phone, $50 will be credited to my account.
I signed for a 2yr agreement.

Is it a good deal??

[stse]

I got this today:

150 daytime mins
unlimited free incoming
unlimited wkend/eve local calls
free CID and VM
2months free local calls
2months txt, pix msgs free

total: $26.50 pm (including SAF and 911) for 2 yrs.

As I didn't want a phone, $50 will be credited to my account.
I signed for a 2yr agreement.

Is it a good deal??

That is pretty good. I got a similar offer from the retentions person before my final offer. It was the same as yours, except the fact that I had 200 minutes and no VM. So yes, that is pretty good if receive most of your calls and want to pay less.

Nice work

[Badger]

I phoned in and got this plan.

$25 after tax, SAF and 911 fees.

200 anytime minutes.
Unlimited incoming, evenings and weekends.
Caller Display

Free Motorla Krzr K1 phone after using my $9.01 Fido Dollars and goodwill credit from the rep. =)

Signed up for 3 years contract.

Thanks op.

[forgiven]

Before my friend was on the $25 student plan which included:

150 day time minutes
unlimited evening and weekends from 7pm
unlimited incoming
called id/voicemail/50 text (+$11)
= $36 + $6.95 SAF + $0.50 911
= $43.45 + tax

I just got her the following:

250 day time minutes
unlimited evening and weekends from 7pm
unlimited incoming
called id/voicemail/100 text
100 minutes of Canadian long disdance
= $38.45 (SAF and 911 fee included) + tax

It seems like the rep put my friend on a $32 base plan (is there such a thing?), then added the $14 value pack and gave $15 credit, which comes to $31 + $6.95 SAF + $0.50 911
= $38.45.

Thoughts?

I think you can do better ;) Many people get that plan for $20 + SAF + 911 + tax. U may wanna try again, gud luck :D

[Matryx]

Tried calling twice but no go. Tried getting a new phone for free but the agent could only offer me $200 goodwill credit and the phones I want were $300 and up prepaid.

Right now I got
$31.29 ( 20+6.95+.50*1.14)
200 Daytime Minutes
Unlimited E/WE
1000 F2F
$6 Call Display Credit for 36 months August 08, 2010
$5 100 Txt Msg Credit for 36 months August 08, 2010
$5 Credit for 12 months January 08, 2009

It's not bad, but I really need a new phone...this LG chocolate phone sucks.

[heyhey]

When applying for a retention plan, can you cancel them anytime (if it is a one, two or three year contract)?

[Aznsilvrboy]

I think you can do better ;) Many people get that plan for $20 + SAF + 911 + tax. U may wanna try again, gud luck :D

For some reason I feel that Fido retention reps are harder to bargain with than their Rogers counterparts. I called in a few times already and the plan I got her was the best that was offered. My friend doesnt have much leverage since she's only 1 year into her 3 year term...any ideas?

[babycath]

after waiting on hold over an hour yesterday, i managed to get:

200 anytime minutes
1000 evenings & weekends
unlimited incoming
100 text messages
caller id
motokrzr k1 using my fido dollars

$20/month + SAF + 911 on a 3-year agreement

[passthatversace]

What does everyone think of this basic plan that I got for my kid brother, who uses his phone only for emergencies???

150 anytime minutes
Call display

$15 (includes system access, 911 fees)

Is it a semi-good deal, or not good at all? I was offered a plan that included unlimited evenings and weekends, call display, and no SAF or 911 fee for $20.45, but he really doesn't need all those extra minutes.

[v8boi]

This is what I just got on a 3 year renewal

40,45 tax included

300 daytime minutes
1000 nights and weekend starting at 7pm
Unlimited incoming calls
Caller ID, Name Display, Who called?
Enhanced voicemail
2500 txt messages
2500 instant messages
12 mb of data

Free RAZR2

[forgiven]

For some reason I feel that Fido retention reps are harder to bargain with than their Rogers counterparts. I called in a few times already and the plan I got her was the best that was offered. My friend doesnt have much leverage since she's only 1 year into her 3 year term...any ideas?

I agree, Rogers reps are easier to bargain.

[bst]

Got this for a 2 year agreement.

150 daytime minutes
unlimited incoming
unlimited Network Calling (Unlimited calls between Fido and Rogers)
unlimited evening/weekend @ 7pm
$18 value pack (Enhanced Voice Messaging, Caller ID, name display, WhoCalled, 2500 SMS, 12MB data)
$50 one time credit


$30+18+6.95+0.50 -15 monthly credit = $40.45 (45.71 incl. taxes)

[goldeneyed]

I used to have

200 daytime minutes
Unlimited Evenings/Week-ends
1000 F2F Minutes
100 Text Messages
Free Caller ID

23$ + SAF + 911 = 30.45 + tx = 34.50$ (with 12 months remaining on my contract)

After I called them yesterday I was offered:

200 daytime minutes
Unlimited Evenings/Week-ends
Unlimited Incoming
Unlimited F2F
Unlimited F2R
100 Text Messages
Free Caller ID

25$ + SAF + 911 = 32.45 + tax = 36.63$ with taxes and I keep the 12 remaining months on my contract.

What I forgot to mention was that if Unlimited F2F/F2R includes txt messaging also. Cause before when I used to have 1000 F2F mins, txts were not included, however they are included in my friend's plan who has unlimited instead of 1000. Do any of you guys know if the texts are probably included in my new plan?

[levp]

.

[levp]

...

What I forgot to mention was that if Unlimited F2F/F2R includes txt messaging also. Cause before when I used to have 1000 F2F mins, txts were not included, however they are included in my friend's plan who has unlimited instead of 1000. Do any of you guys know if the texts are probably included in my new plan?

No, text are not unlimited, they charge you 15cents for every extra text, fido, rogers, or others, sorry!

[levp]

I called in yesterday for a 2nd try and basically got a great plan:

100 daytime minute
unlim n\w
unlim incoming
unlim F2F F2R
unlim text (-10$)
CID(-6$)
for 30- 5$= 25+SAF+911+ tx= about 37$

The lady i spoke to told me though that she would put a note on my account so i wouldnt be able to get further credit or options (i need more daytime minutes)
Could she really do that i never heard of such a thing?!?!?:confused: :mad:

[professionaldude]

I wonder how u guyz get these plans? so u call them and ask them to transfer u to retention department or any 1 can do that.

[bunga]

I just updated my retentions plan today

200 daytime
unlimited eve/weekends
cd/vm
100 text messages

I think unlimited incoming for a total of $28.76 after tax and everything, also got a RAZR2 for around $150 plus tax on a two year contract

[Dr_luv]

I just finished my call with retentions. The main thing for me was not getting into a contract. Here is what I got;

-Free Voice Mail & Caller ID
-Free incoming calls
-Free System Access Fee
-Free Fido2Fido (Most of my friends are on Telus but I'm not saying no to any extras)
-200 day time minutes
-Unlimited evening and weekends
-Free Data for the next six months; Unlimited for the first four and 12Mb for the remaining two. Starts on the 16th of this month.
-Most importantly for me no contract.

The CSR also gave me a $15 credit to give me text messaging for free because he said that he does not have an option for free text messaging or something like that. (50txt/ month for next 5 months). I will probably cancel the txt option in a month.

$25 + $0.05 + tax = $26.3

I'm happy with it.

Thanks to the OP and all who posted.

[TorontoEh]

I just finished my call with retentions. The main thing for me was not getting into a contract. Here is what I got;

-Free Voice Mail & Caller ID
-Free incoming calls
-Free System Access Fee
-Free Fido2Fido (Most of my friends are on Telus but I'm not saying no to any extras)
-200 day time minutes
-Unlimited evening and weekends
-Free Data for the next six months; Unlimited for the first four and 12Mb for the remaining two. Starts on the 16th of this month.
-Most importantly for me no contract.

The CSR also gave me a $15 credit to give me text messaging for free because he said that he does not have an option for free text messaging or something like that. (50txt/ month for next 5 months). I will probably cancel the txt option in a month.

$25 + $0.05 + tax = $26.3

I'm happy with it.

Thanks to the OP and all who posted.

dang...thats one wicked plan....i'd love to get it in a heart beat :)

btw... 50 txt is $3 and 100 is for $5...that $15 is for you free to keep

[professionaldude]

I just finished my call with retentions. The main thing for me was not getting into a contract. Here is what I got;

-Free Voice Mail & Caller ID
-Free incoming calls
-Free System Access Fee
-Free Fido2Fido (Most of my friends are on Telus but I'm not saying no to any extras)
-200 day time minutes
-Unlimited evening and weekends
-Free Data for the next six months; Unlimited for the first four and 12Mb for the remaining two. Starts on the 16th of this month.
-Most importantly for me no contract.

The CSR also gave me a $15 credit to give me text messaging for free because he said that he does not have an option for free text messaging or something like that. (50txt/ month for next 5 months). I will probably cancel the txt option in a month.

$25 + $0.05 + tax = $26.3

I'm happy with it.

Thanks to the OP and all who posted.

so how did u get this plan? Did u ask them to transfer u to another department?:confused:

[Dr_luv]

I called customer Service and told them to cancel my plan because I'm switching to Telus for a Telus EPP, he then transferred me to retentions.

Over at retentions I told the CSR that I would like to stay with Fido because anytime I went traveling abroad I could just pop in a SIM card unlike Telus but Telus had a much better offer for me so to cancel my plan.

He offered me all the above except the fido2fido, data and text. I had to ask for them individually while making small talk in between. He was a nice guy, very polite and patient and I was also very polite.

I have been with Fido since 2001 but I cancelled my cell and got another number in 2003, on the $25 100 daytime minutes, 1000 evening and weekends, with everything else extra. I then switched to the $25 free in coming plan when it was introduced, everything else extra.

Good luck, all!

dang...thats one wicked plan....i'd love to get it in a heart beat :)

btw... 50 txt is $3 and 100 is for $5...that $15 is for you free to keep

I wanted free text messages because I have been sending a lot recently but he said that he did not have the option to give free text messages so what he did was to add the $3 text messaging plan and give me a credit for $15, to make it five free months of text messaging. I will probably call in and cancel it soon, to keep the $15 credit on my account. I wonder how much data, I will use with my iphone..... :D

so how did u get this plan? Did u ask them to transfer u to another department?:confused:

Just call 611 from your cell and say you want to cancel because you got a much better offer else where, they will transfer you to retentions. They will then offer you a deal...

[SmartazzAzn]

Just called into retentions and they offered the following:

- Free Call Display, Voice Mail, Name Display
- 50 Txt/month
- 200 Daytime Minutes
- Unlimited Evening/Weekend
- Unlimited Incoming
- First 6 months unlimited incoming and outgoing local calls

All the above for $29.xx after everything (SAF + 911 + Tax)
Also threw in a $100 credit as I did not want a new phone.

Lastly, it is being offered on a 2 year plan.

Good deal or not? Thinking of calling in again for expanded network and more text messaging.

[levp]

I just finished my call with retentions. The main thing for me was not getting into a contract. Here is what I got;

-Free Voice Mail & Caller ID
-Free incoming calls
-Free System Access Fee
-Free Fido2Fido (Most of my friends are on Telus but I'm not saying no to any extras)
-200 day time minutes
-Unlimited evening and weekends
-Free Data for the next six months; Unlimited for the first four and 12Mb for the remaining two. Starts on the 16th of this month.
-Most importantly for me no contract.

The CSR also gave me a $15 credit to give me text messaging for free because he said that he does not have an option for free text messaging or something like that. (50txt/ month for next 5 months). I will probably cancel the txt option in a month.

$25 + $0.05 + tax = $26.3

I'm happy with it.

Thanks to the OP and all who posted.

What telus plan did you compare it to?
How did you get SAF off?
And i still dont get what you mean by no contract, how does that work??

also, when i called the lady went to check on internet if the plan really existed!
Weird enough, even weirder, she said i wouldnt be able to get further credit!

What do you guys thing is it possible? is it worth for me to call and push a bit more??

[Fightguard]

Although I still have 1-year left on my current agreement, I spoke to retentions and got this:

150 daytime
unlimited evenings/weekends
unlimited incoming
FREE Voice Mail & Call Display for 1-year
Additional $10/month credit for 1-year

$25/month + SAF + 911 + tax
which is really $15/month (after $10 credit) + SAF + 911 + tax

NO CONTRACT/Fido Agreement

So after 1-year, my plan will cost me $25 + $9(VM/CID Value Pack) + SAF + 911 + tax. But since I'm not on a new contract/agreement, I'll can just re-negotiate after 1-year. I even asked the CSR if I have to commit to 2 or 3 years more, he said "no", because essentially I'm getting this plan for the duration of my original agreement.

[ironblood]

Here is what I was offered by fido retention:

$22.45 a month NO contract:
150min day time min
unlimited eve/weekend 7pm
unlimited network (rogers/fido/rogers homephone)
SAF and 911 fees included
Taxes not included.

I wanted to bundle some extra features and txt/edge but the guy won't budge no more on the bundle prices, and won't throw in anything unless I go on a minimum 2 year contract. I told them I'll sign 2 year contract if they give me the $18 dollar value pack bundle, and he offered a 15 dollar recurring credit if I do go with 18 dollar bundle, and he offered any phone Fido offers for free, of course I asked for Razor2 and he said no problem.

so with 2 year contract at $22.45+18(bundle pack)-15 credit= 25.45+tax
150min day time min
unlimited eve/weekend 7pm
unlimited network (rogers/fido/rogers homephone)
2500 txt, 12mb surf, call ID/name ID, 'advanced' voicemail, 2500 instant msg (whatever that 18 dollar bundle comes with)
SAF + 911 fee INCLUDED
Free Razor2

Not a bad deal... I'm currently using the iPhone, can the Razor2 be unlocked? Then I can sell it and make this an even better deal... :D

Thanks to OP and all the contributers to the thread.

[hozer]

Still have about 6 months left on my 2 yr plan.

I called in to see if I could get something better than what I currently have. The rep didn't offer much.

What I have:

100 Daytime mins
1000 Evening/Weekend starting @ 7pm
CID

approx 38.04 but usually around 40 because of text messages.

The rep offered to move me from the $20 plan to $15 plan for 6 months, but said it was only valid until the end of the call. I told him that I would look around and consider it.

What I want:

200 daytime mins
unlimited incoming calls and text
caller id
100 txt
no SAF/911 or waived

for 25-30


Possible? I'm looking around at the alternatives like telus, seeing if they can offer something better.

[Phong]

Hi everyone,

I called retentions about a week ago, and accepted their offer today. I've been on the $25 unlimited incoming (from 2 years ago), with CID on top.

I received on a 2 year agreement:

200 daytime minutes
unlimited e/w
1000 F2F
evenings at 5pm (happy hour)
100 txt messages

all for $15.

then with $6 (CID) + SAF + 911 + tax, grand total of about $32.50 a month

I also got a $50 credit for not needing/wanting a new handset.

[beripari]

What I want:
unlimited incoming calls and text

My understanding is that any INcoming text is free -- you pay only for outgoing text -- .15 per text message. You may want to check this out & remove it from your "bargaining" needs.

[Neveroutgunned]

Just got off the phone with them, think I got a decent deal.

3 year
Free Voicemail
200 Anytime
They offered the Chocolate or KRZR handsets for free, but was not interested in either so got them down to $75 for the Razr2 without that surfing option as well.
Plan is $10 a month which is $5 cheaper than my current $15 50 anytime minutes :lol:

[beripari]

Just got off the phone with them, think I got a decent deal.

3 year
Free Voicemail
200 Anytime
They offered the Chocolate or KRZR handsets for free, but was not interested in either so got them down to $75 for the Razr2 without that surfing option as well.
Plan is $10 a month which is $5 cheaper than my current $15 50 anytime minutes :lol:

Sounds like a great plan! Is that $10 BEFORE SAF+911+taxes? What's total monthly?

[gurshan]

My plan is very similar to the one above. I got 200 anytime minutes, voicemail, call display for about 11.50(taxes and s.a.f. included) on a two year deal. I got a krzr for 35 bucks.

[Matryx]

what do you guys say when you call the customer relations number to get these deals? I called a couple of times trying to get a new phone but they wouldn't budge and I actually was about to cancel and they proceeded until they told me about the cancellation fee.

[HughG]

whats the best plan in your opinion i can try to negotiate for giving up my city fido plan ?

[levp]

whats the best plan in your opinion i can try to negotiate for giving up my city fido plan ?

fido city plan is the best offer out there you could call them to have SAF removed then they'll credit you 10$ so u'll pay ur city plan for 35$ instead of 45$.
I wouldnt recommend you to give it up though!

[forgiven]

My plan is very similar to the one above. I got 200 anytime minutes, voicemail, call display for about 11.50(taxes and s.a.f. included) on a two year deal. I got a krzr for 35 bucks.

awesome, I wish Rogers'd have that deal too. Did u got it through retention or in store?
btw, does rogers pricematch fido?

[ramaslamma]

Called them back, and changed my plan to this

200 day time
1000 Nights and Weekends
Unlimited Incoming
Unlimited Network Calling (Fido & Rogers)
Call Display and Voicemail

$15 a month. Plus SAF and 911.

[repulse]

This is what I got:

150 daytime min
free unlimited incoming
free unlimited evening & weekend
free Voice Mail and Caller ID
free SAF & 911
free unlimited local calls for 6 months
free Motorola W510

must sign a 2 year contract $25

I don't have a contract with Fido now so I was trying to negotiate more, I asked for free Fido2Fido and Fido2Rogers but the CSR would not budge.

Is this a good deal? I hate getting struck to a 2 year contract but if the CSR gives me free F2F and F2R on top, I'll sign.

I'm gonna call another CSR and try again. :cheesygri Any ideas on how I can negotiate for that?

[repulse]

Called them back, and changed my plan to this

200 day time
1000 Nights and Weekends
Unlimited Incoming
Unlimited Network Calling (Fido & Rogers)
Call Display and Voicemail

$15 a month. Plus SAF and 911.

Do you need a contract with that deal?

[ramaslamma]

Do you need a contract with that deal?

yes, i already signed a 3 year a month ago. But the rep was able to change it to that plan.

[winterfreshgrin]

Called them back, and changed my plan to this

200 day time
1000 Nights and Weekends
Unlimited Incoming
Unlimited Network Calling (Fido & Rogers)
Call Display and Voicemail

$15 a month. Plus SAF and 911.

That's pretty good, i negotiated that plan as well only no VM with 3 yr plan comes out to $25 and change per month
only i got them to throw in a free hardware upgrade

[gurshan]

awesome, I wish Rogers'd have that deal too. Did u got it through retention or in store?
btw, does rogers pricematch fido?

You could only get it through retention. They wouldn't offer it in-store. Have to call in to say you are going to cancel. You could trying call rogers retention and saying my friend from fido got this and this for this amount. Maybe they'll match it. The advantage of fido for this type of plan is that the per second minutes go much farther. 200 minutes from fido is much better than 200 minutes from rogers, unless you can negotiate per second with rogers. Good luck!

[rahulkhanna]

i got
100 day time minutes.
u/l incoming
u/l weekends and evening
voice mail
caller id

20 dollars a month + 6.95 + 911 + taxes = 30.45 total afer taxes.

no contract

I told them i was switching to telus.

[heyhey]

Crap, I phoned in and tried to act like my dad (who is paying the bill) but when they asked for the birthday, I didn't know and just hung up. Will they flag the account?

I have the birthday now. Will there be any other security questions asked? Should I try calling again today or wait a couple of days?

[danthemightyone]

Crap, I phoned in and tried to act like my dad (who is paying the bill) but when they asked for the birthday, I didn't know and just hung up. Will they flag the account?

I have the birthday now. Will there be any other security questions asked? Should I try calling again today or wait a couple of days?

So you were stuck when they asked your dad's birthday? You didn't know it? lol I wanna see your dad's face when he finds this out. ;)

[professionaldude]

Crap, I phoned in and tried to act like my dad (who is paying the bill) but when they asked for the birthday, I didn't know and just hung up. Will they flag the account?

I have the birthday now. Will there be any other security questions asked? Should I try calling again today or wait a couple of days?

lol u don't know ur DAD'S birthday.
Will they flag ur account? Ofcouse not But make sure if u call next time u have all information for that account.
GOODLUCK

[heyhey]

So I guess all I need are the address and the birthday? Is there anything else I need? :P

[Rorius]

So I guess all I need are the address and the birthday? Is there anything else I need? :P

To discuss this with your father first?

[wanton007]

Just called and renewed:

$60.90 a month (including SAF) +GST/PST
200 minutes
unlimited evenings and weekends
1000 Fido to Fido Minutes
Call waiting, call display and voicemail
2 year contract
2 free Krazr K1 phones

This is a lot better than what I was paying before so I'm happy with that...thoughts?

[heyhey]

I just phoned in and got a pretty good plan...

2 year contract:

250 daytime minutes
Voicemail and caller ID
Unlimited local evenings and weekends
1000 minutes Fido to Fido
First six months of local calls free and a 75 dollar credit (for opting out of the phone)

22 + 6.45 + 7.45 - 15 = 21.4 plus taxes
Pretty good for around 22 dollars a month. :D


Thanks RFD!

[smuncky]

Just called and renewed:

$60.90 a month (including SAF) +GST/PST
200 minutes
unlimited evenings and weekends
1000 Fido to Fido Minutes
Call waiting, call display and voicemail
2 year contract
2 free Krazr K1 phones

This is a lot better than what I was paying before so I'm happy with that...thoughts?

for 60$ a month that's a horrible deal. i'm curious wat u had before and what u paid for it.

[LL29]

i renewed a 3yr plan through the retention plan line a few months ago and did not have voicemail.. now i need voicemail
should i try calling the retention line to negotiate a deal to add voicemail?

[wanton007]

for 60$ a month that's a horrible deal. i'm curious wat u had before and what u paid for it.

I guess I should clarify - that's $60 for 2 phones combined - so $30 / phone including SAF - perhaps that makes it easier to swallow?

[furballz]

I guess I should clarify - that's $60 for 2 phones combined - so $30 / phone including SAF - perhaps that makes it easier to swallow?


yeah i thought it was a bit high just for 1 phone. The first time i phone i got 15$+tx for 150min /CID. Second time managed to get this:
10$+SAF+911+TX for
200min
unlim. eve/weekends
1000 fido/fido
CID

2 years contract, free lg chocolate with some fido dollars

[wanton007]

yeah i thought it was a bit high just for 1 phone. The first time i phone i got 15$+tx for 150min /CID. Second time managed to get this:
10$+SAF+911+TX for
200min
unlim. eve/weekends
1000 fido/fido
CID

2 years contract, free lg chocolate with some fido dollars


Man, that's a good deal. Wish I managed to come up with something like that!!

[Mista_jonny]

Just finalized my contract: Basically i got a $15 credit and i choose my plan.

I got
150min
after 7 and weekends unlimited
Fido to Fido, Fido to Rogers, Fido to Rogers home
Unlimited incoming

$30 + 6.95+.50
-15 credit

=$22.45+ tx

i added the 1$ value pack so yah +16

$38.45+tx

got the nokia 6300 for free, gonna sell it cause i have my nokia n95 8gb anyways.

[smuncky]

I guess I should clarify - that's $60 for 2 phones combined - so $30 / phone including SAF - perhaps that makes it easier to swallow?

ahh that makes a bit more sense.

[tndang]

Just finalized my contract: Basically i got a $15 credit and i choose my plan.

I got
150min
after 7 and weekends unlimited
Fido to Fido, Fido to Rogers, Fido to Rogers home
Unlimited incoming

$30 + 6.95+.50
-15 credit

=$22.45+ tx

i added the 1$ value pack so yah +16

$38.45+tx

got the nokia 6300 for free, gonna sell it cause i have my nokia n95 8gb anyways.


hey thats really good! im going to try for that the nextime i renew..was it hard to negotiate? i was wondering what you said? because i have a very similar plan now but i want to push for more the nextime i renew... any advice? thanks (:

what i have now is very similar, im surprised i actaully got what i did because i am a first time fido customer when i signed a 2 year contract in october 2007.

i got the following

student plan $25
150 minutes
unlimited incoming
after 7 unlimited and weekends
fido to fido, fido to rogers, fido to rogers home phone (which was somthing i negotiate) for the duration of my contract
and a $5 monthly credit (also negotiated) for the duration of my contract

the negotiated part was because i wasnt purchasing a phone, but it took me SO long to get the fido to fido and rogers etc. cuz the rep didnt add it on my account when he agreed, so i had to call back and speak to the supervisor... i was really nice and really upset and i said its not fair, i signed a contract and chose fido for this reason (since i switched from telus which had a 17.30 plan) so she gave it to me but she said somthing like "well nextime u hit a wall like this, u cant call and say this and that" and i wasnt even mean or yelling.. i hope my account isnt flagged?

anyway, so i pay $20 + SAF + TAX and i also added the 16 dollar value pack so works out to be after tax. $48.53

sooo im hoping to go for more of a monthly credit and keep everything i have now cuz its perfect for me..

does u think its possible i will get the same thing and more? i really like the deal you got! .. plus i highly doubt i will be getting another phone so the monthly credit might be more easier to get...

since i have the iphone and i love it! (:
comments plss??

[pgo]

what happens when they increase the CD and VM prices....?? this is for ppl that got new retention plans. price increase takes effect in march 2008. will they reflect the changes in the retention plan too??

[GSC]

what happens when they increase the CD and VM prices....?? this is for ppl that got new retention plans. price increase takes effect in march 2008. will they reflect the changes in the retention plan too??

I feel that once Rogers owns Fido, all service prices go up real quick. For instant, the CD was $3 before and right now is $5 or $6.

[coolman217]

Just finalized my contract: Basically i got a $15 credit and i choose my plan.

I got
150min
after 7 and weekends unlimited
Fido to Fido, Fido to Rogers, Fido to Rogers home
Unlimited incoming

$30 + 6.95+.50
-15 credit

=$22.45+ tx

i added the 1$ value pack so yah +16

$38.45+tx

got the nokia 6300 for free, gonna sell it cause i have my nokia n95 8gb anyways.


wow. i have that exact same plans but not under contract. if u got the 6300 for free without contract, that would be an awesome deal.

[wanton007]

what happens when they increase the CD and VM prices....?? this is for ppl that got new retention plans. price increase takes effect in march 2008. will they reflect the changes in the retention plan too??

I think they do price protect you though. The plan I was originally on was grandfathered because it was no longer available.

[professionaldude]

Here is what I got

200 Daytime minutes
Unlimited incoming calls
Unlimited Weekends and Evenings
Call display
plan rate $25

SAF+TAX +911 = $37 a Month
Still not bad, I was paying the same thing for Student Plan for $25
so, what they did Add 50 more daytime minutes and Free Call display:)

So, now u guyz tell me Is it HOT? :cheesygri

CHEERS

[4flava]

Here is what I got

200 Daytime minutes
Unlimited incoming calls
Unlimited Weekends and Evenings
Call display
plan rate $25

SAF+TAX +911 = $37 a Month
Still not bad, I was paying the same thing for Student Plan for $25
so, what they did Add 50 more daytime minutes and Free Call display:)

So, now u guyz tell me Is it HOT? :cheesygri

CHEERS


I think you could have done better.

ie. I'm paying the same but this is how mines differ from yours.
- I have less 50 daytimes mins so it I have 150 daytime mins.
- I have extra 100 text free
- I have extra VM
- I have extra 100 long distance mins to US and Can.
- I have happy hr so E/W starts at 5pm.

[ukhan]

After 3 calls to Retentions, I believe I finally got an amazing deal. The first two times I got some stubborn CSRs who were not willing to budge, but finally I got a nice talkative lady who just let loose:

150 daytime minutes billed by the second
Unlimited evenings from 7pm, Unlimited weekends
Unlimited incoming calls
Unlimited Fido2Fido Fido2Rogers, Fido2RogersHomePhone (i.e. known as Network Calling)
Voicemail
Call Display
Name Display
50 text messages per month
2 months unlimited local calls
2 months unlimited text and picture messaging

On a 2 year contract for $21.50 + SAF + 911 + tax a month. I think she gave me such an amazing deal because I have two lines with them and I was originally on a non contract plan.

Originally the CSR was going to give me a phone and the same plan at a higher price, but I told her that I already had a phone and didn't need another, so she offered a further recurring $5 credit instead (which I glady took since it results in $120 over the two years per phone).

How did I do?

[fudge_u]

Here is what I got

200 Daytime minutes
Unlimited incoming calls
Unlimited Weekends and Evenings
Call display
plan rate $25

SAF+TAX +911 = $37 a Month
Still not bad, I was paying the same thing for Student Plan for $25
so, what they did Add 50 more daytime minutes and Free Call display:)

So, now u guyz tell me Is it HOT? :cheesygri

CHEERS

I got a waaaay better plan for about the same price back in November, and they gave me a free MotoKRZR. Your deal is cold.

WG

[professionaldude]

I got a waaaay better plan for about the same price back in November, and they gave me a free MotoKRZR. Your deal is cold.

WG

So, Do u think I should call them again Or Wait few months and than call.:)

[fudge_u]

So, Do u think I should call them again Or Wait few months and than call.:)

I'd call them again right now... look at my deal from around November 13th. The only difference, is that I don't have unlimited incoming... but that was also no necessary to me. Since I have unlimited evenings starting at 5PM and unlimited weekends. BTW, I also signed up for three years.

WG

[LL29]

top of the line?

i got the student plan for 3 years:
$10/month + SAF + 911 ($25/month - $15 credit/month)
200 daytime
unlimited evening/weekend
unlimited incoming
call display
used my 12 fido dollars to get $3/month for 50 text messages
and got a new nokia 5200 for $25 fido dollars (free) which i sold for $140

I'm happy, but other RFD members got slightly better plans/deals
i negotiated with 2 out of 4 reps to get this deal


I recently was charged $27 in EXTRA d/t minutes and I called fido to inquire about it. Apparently, my plan only has 150 D/T minutes when I clearly confirmed with at least 3 different customer relations reps that my plan had 200 D/T minutes. More importantly when I extended my contract the customer relations rep and I clearly summarized my plan before I agreed.

Now, the customer service rep that I called earlier mentioned that it was NOT possible to have 200 d/t mins on my plan so he transfered me back to the customer relations dept. and the rep was willing to give me 50 extra D/T minutes that originally was agreed upon. Also, they did not have all the notes from previous calls under my account anymore only the notes on my new handset, meaning, someone must've deleted them.

I'm really disappointed, I feel cheated because I basically was lied to straight up. All the account notes were deleted so I have nothing to back myself up with other than my words, the previous post I made on RFD, and a school assignment I wrote about negotiating with FIDO. :mad:

Edit*
One more thing..
How much does Fido charge per minute for extra minutes? i just called.. 30cents/min damn..

[kasm]

I've been a fido customer for about 10 years on the 20/200 plan ($20 per month for 200 anytime minutes). I rarely go over 100 minutes because of the 1000 free call forwards, when I'm home I forward at home and when I'm at work, I forward there, so the only time I use it is when I'm on the road, and my commute is 10 minutes.

Fido just called me asking me to sign up for a contract. Here is what they offered

for 3 years
- $10 credit each month
- $50 one time credit
- free phone (didn't ask which one)
- unlimited weekends and evenings for 2 months.

for 2 years
- $10 credit each month
- $25 one time credit
- free text messaging for 2 months

I went with the 2nd since I don't need extra minutes and I have an unlocked Treo from the states and don't need a new phone. I tried to get them to toss in free call display, but they wouldn't go for it.

so I'm paying $20 + $6.95 SAF + $.50 911 - $10 credit plus tax, which comes to $19.72 each month all in. plus a credit of $25 for a 2 year contract.

[st7860]

thats a joke offer.

you should call fido retentions at 1-888-259-3436 and ask for unlimited evenings and weeks for life, not just for 2 months.

[hothummer]

Here's what I got for 2 lines on a 2-yr contract:

$300 instant credit
300 daytime mins
UL incoming
UL evenings/wkends at 5pm
CID, VM
UL Fido2Fido,Fido2Rogers

$15.95/mth incl. access fee and 911.. works out to $18.02 after tax..

Oh yes.. they screwed up my first month's bill as it takes a statistician to figure it out due to all of the credits, so they gave me another $50 credit.

Had to speak to 4 different CSRs and spend a lot of time haggling but I consider this to be the cats-as* of deals.

[TorontoEh]

Here's what I got for 2 lines on a 2-yr contract:

$300 instant credit
300 daytime mins
UL incoming
UL evenings/wkends at 5pm
CID, VM
UL Fido2Fido,Fido2Rogers

$15.95/mth incl. access fee and 911.. works out to $18.02 after tax..

Oh yes.. they screwed up my first month's bill as it takes a statistician to figure it out due to all of the credits, so they gave me another $50 credit.

Had to speak to 4 different CSRs and spend a lot of time haggling but I consider this to be the cats-as* of deals.

Holly cow bat man....That's an insane deal..... but i'm assuming the above x 2 lines = $36 per month???

I'd love to get it.

I'm thinking now FIDO's reps are way better and understanding then ROBERS.....agem rogers..... I signed up a brand new contract with them with $20 plan and guess what, robbers put me on a $30 plan :evil: CANCELLED RIGHT AWAY with 30 min/ 30 DAY Guarantee!!!

[ukhan]

Here's what I got for 2 lines on a 2-yr contract:

$300 instant credit
300 daytime mins
UL incoming
UL evenings/wkends at 5pm
CID, VM
UL Fido2Fido,Fido2Rogers

$15.95/mth incl. access fee and 911.. works out to $18.02 after tax..

Oh yes.. they screwed up my first month's bill as it takes a statistician to figure it out due to all of the credits, so they gave me another $50 credit.

Had to speak to 4 different CSRs and spend a lot of time haggling but I consider this to be the cats-as* of deals.

Whoah that is an amazing plan. Did you call back 4 times or something? How did you haggle your way to such an amazing plan?

[mugenhonda89]

I got this deal after call fido a few times

200 daytime mins + 1000 f2f
UL evenings/wkends at 6pm
free ul local calling for 6 months
free Nokia 6300 phone
2 years contract
_____________
$ 17.45 taxes not included

[canadiandollars]

I got this deal after call fido a few times

200 daytime mins + 1000 f2f
UL evenings/wkends at 6pm
free ul local calling for 6 months
free Nokia 6300 phone
2 years contract
_____________
$ 17.45 taxes not included

That's actually very good plan. How many times did you call fido to get that deal? Did you have to talk to the supervisor/manager? My fido account is up for renewal very soon so I should try to get a sweet deal out of it! :D

[fuzzfuzz]

My 2-year agreement was due to expire in late January. Fido called me in late December to try and convince me to get a new agreement, yet the woman at the other end could not give me a single argument as to why I should get one... and giving me unlimited text messaging or MMS is not going to sway me since I do not ever use those.

My current plan was the standard 25$ one:


100 min anytime
1000 min evenings/weekends
unlimited incoming


Anyhow, I decided to call them this week and said I wanted to cancel because I was "insulted that they would offer me such a lousy "deal", being a 10 year customer". They transfered me to the retention department and the guy basically gave me what I wanted:


2-year agreement
150 min anytime
unlimited evenings/weekends
unlimited incoming
first 6 months unlimited local calling
free Motorola KRAZR K1 (well, they cover the ~70$ left over after using my FidoDollars)
10$ off my monthly bill for the duration of the agreement


In other words, I get 50 more anytime minutes, unlimited evenings/weekends (instead of 1000, not really a big deal for me), unlimited local calls for the first 6 months (I rarely go over, but it's a freebie), a new phone to replace my old one AND I save 120$/year on my cellular costs.

[chuckydee]

Has any one got any free bees with there city fido? They only said I can use my fido dollars and they will top me up to get a new phone. I was thinking maybe vm or call display for free.

[st7860]

Has any one got any free bees with there city fido? They only said I can use my fido dollars and they will top me up to get a new phone. I was thinking maybe vm or call display for free.

did you call 1-888-259-3436 directly and choose the option for "deactivate"?

[chuckydee]

did you call 1-888-259-3436 directly and choose the option for "deactivate"?

Yes and I got a deal for my other line that was on a $20 I think 100/1000 min.
and fido to fido. Used to cost around $37 tax in. The new plan is the $17 one with call display and 1000 fido to fido 150 daytime min, eav and weekend and I think some kind of value pac. Any way with a new Krazor and some discounts it comes out to costing $27 tax and all fees in. Good deal for my wifes phone. My city fido is $45 plus Vm and call display, I think it comes out around $55 tax in. I did not question any other discounts as the rep at retentions said if I did not renew on a contract that the $6.95 monthly fee will start to be charged on this line (city fido). We both got new phones on two year contract using my fido dollars and top up from the rep. Was just wondering if any one on City Fido got any other deals than just re-newing and locking into the un-limited use of City Fido.

[looking_for_deals]

i have a family plan with fido and two of the contracts are about to expire. i really don't know too much about things like this when i call what should i ask?

[levp]

Has any one got any free bees with there city fido? They only said I can use my fido dollars and they will top me up to get a new phone. I was thinking maybe vm or call display for free.

10$ credit to cover SAF + 911...:cheesygri

[chaoslord]

SAF is already included in the 45$ city fido, so it's more like a 3$ credit

[eyoussef]

old plan: 25/month

unl. incoming
100day min.
1000 even/wkd (from 7pm)
+8 vm/cid
+7.45
+5 txt

so was ~45+tax

new plan: 25/month

250day min
unl.incoming
unl. evn/wkd
unl.txt (no charge)
+8vim/cid
+7.45 sys fee
-10 credit (each month)
FREE KRZR phone

total per month will be 34.40 taxes included

good enough for me, i'm happy!

[professionaldude]

old plan: 25/month

unl. incoming
100day min.
1000 even/wkd (from 7pm)
+8 vm/cid
+7.45
+5 txt

so was ~45+tax

new plan: 25/month

250day min
unl.incoming
unl. evn/wkd
unl.txt (no charge)
+8vim/cid
+7.45 sys fee
-10 credit (each month)
FREE KRZR phone

total per month will be 34.40 taxes included

good enough for me, i'm happy!

Crazy deal so, how did u negotiate the plan?

[eyoussef]

called CSR and chose the deactivate or cancel option. I got transferred to a really nice guy. I was very nice and said that Bell was offering me a plan (basically made one up and told him what I wanted). I didn't want to go overboard just to make it seem realistic. I also said I was a student and paying around $60 was over my budget but that I was very happy with Fidos service and really wanted to stay with them. So he offered me a plan which I didn't want, it was very good but it did not include free incoming which I really want. So he offered me the plan above. I signed 2yrs and with 50 fido dollars I got the KRZR for free.

[professionaldude]

Great I will try again.
CHEERS

[Jonavin]

This is what they offer me, but I didn't take it.

150 Daytime minutes
Unlimited incoming calls
Unlimited Weekends and Evenings
Call display
Unlimited text
SAF included
$25 + PST + GST

$10 to add VM and Call Forwarding killed the deal for me.

[dondada83]

I just signed a 3 year Fido agreement through retention. I bargained with him on 3 plans and the final one I decided to agree upon included the following:

150 daytime minutes
unlimited incoming
unlimited evenings and weekends starting at 7pm
Voice Mail
Caller ID

He also threw in the Krzr K1 phone for singning up on the 3 year term. I asked him if he could deduct the value of the phone and include it in my contract but he said he was unable to.

$29.87cdn (taxes included)

Anyways im happy with the contract and I was month-to-month subscriber since 2003. Hope this helps for those looking for a deal.

[chuckydee]

SAF is already included in the 45$ city fido, so it's more like a 3$ credit

I called back today and got a $5 a month credit for 2 years on my city fido.

[chaoslord]

I called back today and got a $5 a month credit for 2 years on my city fido.

when you first called did you say you wanted to cancel your city fido or just asked for some freebies?


my contract ends next month and would like to get something, even a 5$ credit would be great.

[IceBlueShoes12]

I signed up again for a contract and got the student package (free incoming, 150 day time mins, free calls after 7) with call display, unlimited text and free local calls for 6months. Best is that I only had to commit to a 2 yr plan and the price after all taxes is $25.37.:cheesygri :D

[chuckydee]

when you first called did you say you wanted to cancel your city fido or just asked for some freebies?


my contract ends next month and would like to get something, even a 5$ credit would be great.

I called first and got a new contact on two lines for two years the one line is a low end $22.45 all in for 200 any time, eavs $ week ends after 7pm, 1000 fido to fido, call and name display with a free krazor. The second line is my city fido that I only got a free moto W510 I think its called. They did use up my over 150 fido dollars for the two new phones.
Today I called back and asked nice for some other discounts on my city fido and the guy was not easy. Told him I have been with fido since they started and just looking for a little discount, he said they don't have any discounts for vm or call display in there system for city fido but he can give me $5 a month credit for 2 years. Sooo I said great thank you.

[professionaldude]

I signed up again for a contract and got the student package (free incoming, 150 day time mins, free calls after 7) with call display, unlimited text and free local calls for 6months. Best is that I only had to commit to a 2 yr plan and the price after all taxes is $25.37.:cheesygri :D

That's a Crazy deal So, what's the price for ur plan before taxes?

[levp]

SAF is already included in the 45$ city fido, so it's more like a 3$ credit
So I'll say my unlimited city fido = 35$ instead of 45$!!:cheesygri

[dondada83]

I just signed a 3 year Fido agreement through retention. I bargained with him on 3 plans and the final one I decided to agree upon included the following:

150 daytime minutes
unlimited incoming
unlimited evenings and weekends starting at 7pm
Voice Mail
Caller ID

He also threw in the Krzr K1 phone for singning up on the 3 year term. I asked him if he could deduct the value of the phone and include it in my contract but he said he was unable to.

$29.87cdn (taxes included)

Anyways im happy with the contract and I was month-to-month subscriber since 2003. Hope this helps for those looking for a deal.

I just called them once more because they forgot to include the Caller ID and VM. I did change my mind about the VM option so taxes included my plan comes to $26.45cdn on the 3 year agreement. I just received the phone as well that they promised even though I'm using the Nokia N95 8GB.

[dondada83]

I just called them once more because they forgot to include the Caller ID and VM. I did change my mind about the VM option so taxes included my plan comes to $26.45cdn on the 3 year agreement. I just received the phone as well that they promised even though I'm using the Nokia N95 8GB.

I forgot to mention two additional features they threw in (which I was unaware of until calling today)

So here's my revised plan:

150 daytime minutes
unlimited incoming
unlimited evenings and weekends starting at 7pm
Caller ID
Unlimited Local calls (first 3 months)
Unlimited texts (first 3 months)
Motorola Krzr k1

$26.45 taxes included.

[frank358fr]

Hi, im with fido since 3 months and I tried to bargain a better deal. They tell me they cannot. What do I need to do to have a better deal?

[hamzanaeem002]

is anyone selling any of their plans? If so PM me!

[crimsondr]

I have an original City Fido plan that I am going to cancel.

I'm switching to Rogers and need to port the number over.

[st7860]

I have an original City Fido plan that I am going to cancel.



why would you do that?

[crimsondr]

why would you do that?

Because less than 200 minutes is used on the account each month. I can switch to another plan with more features and pay less. I don't need the unlimited minutes.

[st7860]

Because less than 200 minutes is used on the account each month. I can switch to another plan with more features and pay less. I don't need the unlimited minutes.

http://dictionary.reference.com/browse/friends

[hamzanaeem002]

anyone want to sell me their plan? If so PM me. I am looking for a plan that is less than 45

[azn_lil7]

old plan:

100 daytime minutes
unlimited incoming
unlimited eve/weekend starting at 7
voicmail/caller id
Saf
911

comes up to $40.45+tax

new plan:

200 daytime minutes
unlimited incoming
unlimited eve/weekend starting at 5
free caller id/voicemail
free unlimited text
50 long distance minutes
$5 credit each month

total comes to $31.02 with tax

how'd i do? i think its pretty good considering i always use to go over my minutes.

[chaoslord]

So I'll say my unlimited city fido = 35$ instead of 45$!!:cheesygri

that's nice! how did u manage that?

[bitteralex]

New Plan:

200 daytime
1000 evenings/week after 7
unlimited incoming
CID
100 texts
FREE razr2 v9
6 months unlimited local calling
SAF included

$24.63 TOTAL

not a bad plan i think... honestly i don't even come close to using all my minutes so i didnt really care if i got 1000 or unlimited... all i really wanted was to get free SAF and CID

[dondada83]

Hi, im with fido since 3 months and I tried to bargain a better deal. They tell me they cannot. What do I need to do to have a better deal?

What did you actually say to them? Did you mention you were considering another service provider? Other then that, you either had bad luck with the rep on the phone or 3 months is not considered by retention.

My opinion is you just had bad luck. Try calling them again and see what they say to you.

[frank358fr]

What did you actually say to them? Did you mention you were considering another service provider? Other then that, you either had bad luck with the rep on the phone or 3 months is not considered by retention.

My opinion is you just had bad luck. Try calling them again and see what they say to you.

Yeah, I mention I was going to consider another service provider. I will try with another rep.
Thank you

[beripari]

New Plan:

200 daytime
1000 evenings/week after 7
unlimited incoming
CID
100 texts
FREE razr2 v9
6 months unlimited local calling
SAF included

$24.63 TOTAL

not a bad plan i think... honestly i don't even come close to using all my minutes so i didnt really care if i got 1000 or unlimited... all i really wanted was to get free SAF and CID
Is this on contract? 2 or 3 yr?

[dondada83]

Is this on contract? 2 or 3 yr?

If the company provides a free phone it's usually under a 3 year contract. It may be a 2 year contract as well but I'm almost certain it's 3.

[BerryPride]

how do you guys get such awesome deals??! can someone walk a cell-plan newb on this? i'm sick of paying thru the a$$ and want to jump on the retention deals with my RFD friends!!!

i got as far as:

1. call fido's customer service
2. wait 30-45 mins for someone to pick up :D
3. get connected to retention
4. say you're being offered a better deal by a competing provider
5. fido rep should offer me something
6. hang up happier cuz i got the deal

do i have the steps pretty much down?

i think i'll call up some of the carriers to get quotes just so that i'm not sounding like a fool on step 4

[dondada83]

how do you guys get such awesome deals??! can someone walk a cell-plan newb on this? i'm sick of paying thru the a$$ and want to jump on the retention deals with my RFD friends!!!

i got as far as:

1. call fido's customer service
2. wait 30-45 mins for someone to pick up :D
3. get connected to retention
4. say you're being offered a better deal by a competing provider
5. fido rep should offer me something
6. hang up happier cuz i got the deal

do i have the steps pretty much down?

i think i'll call up some of the carriers to get quotes just so that i'm not sounding like a fool on step 4


You pretty much have the idea how it works. But remember not to call them too frequently as your account can be flagged. Also remember to be polite about it. The rep will most likely respond better as if you are an a-hole about it chances are you will be treated like one as well.

P.S It doesnt take 30 minutes to get through retention. It only takes about 5 minutes tops before you are speaking with one of the retention reps.

[st7860]

how do you guys get such awesome deals??! can someone walk a cell-plan newb on this? i'm sick of paying thru the a$$ and want to jump on the retention deals with my RFD friends!!!

i got as far as:

1. call fido's customer service



call this number directly: 1-888-259-3436 and choose DEACTIVATION

[mugenhonda89]

That's actually very good plan. How many times did you call fido to get that deal? Did you have to talk to the supervisor/manager? My fido account is up for renewal very soon so I should try to get a sweet deal out of it! :D



I tried 5 times within three months and got a young lady. I ask her if she could match a bell plan my sister was getting for me. Then she said I can offer you this plan with a free phone. No i didn't talk to the supervisor or manager.


bell plan
Peferred 30
- 200 anytime minutes
- Unlimited e/w starting at 6 pm
- CD/VM/CC/CF
- System fee and 911 wave
$30 excluding taxes and 3 years contract.

[beripari]

If the company provides a free phone it's usually under a 3 year contract. It may be a 2 year contract as well but I'm almost certain it's 3.

Not quite true. I only signed a 2yr contract 6 months ago & got a free phone without using my Fido dollars.

[dondada83]

Not quite true. I only signed a 2yr contract 6 months ago & got a free phone without using my Fido dollars.

It totally slipped my mind that if is definitely possible on the 2 year agreement. I ask this because I'm thinking there are two possible factors when recieving a free phone.

The first is the obvious duration of the contract. If it's a long agreement you definitely are entitled to a free handset.

The second depends on your contract you have agreed to. If you've got a bare minimum contract companies will only give you their lower end/tier phones. If you request a higher end/tier model you will be asked to pay an additional X amount of dollars.

So I'm curious what phone did you recieve and what was your 2 year plan?

[bizybe]

What is your final monthly amount on the new plan? lYour new plan doesn't seem to inlclude SAF. Is it $31.02 + SAF +taxes?

old plan:

100 daytime minutes
unlimited incoming
unlimited eve/weekend starting at 7
voicmail/caller id
Saf
911

comes up to $40.45+tax

new plan:

200 daytime minutes
unlimited incoming
unlimited eve/weekend starting at 5
free caller id/voicemail
free unlimited text
50 long distance minutes
$5 credit each month

total comes to $31.02 with tax

how'd i do? i think its pretty good considering i always use to go over my minutes.

[beripari]

It totally slipped my mind that if is definitely possible on the 2 year agreement. I ask this because I'm thinking there are two possible factors when recieving a free phone.

The first is the obvious duration of the contract. If it's a long agreement you definitely are entitled to a free handset.

The second depends on your contract you have agreed to. If you've got a bare minimum contract companies will only give you their lower end/tier phones. If you request a higher end/tier model you will be asked to pay an additional X amount of dollars.

So I'm curious what phone did you recieve and what was your 2 year plan?
My contract expired in Feb. 2007 ( & monthly invoice went up to $40 after contract expired!) but I didn't get around to calling until August 2007.
when I finally felt in the negotiating mood -- spurned on by a post in this thread! So I called and had excellent service really -- the best discussions I've EVER had with Fido CSR & customer retention! Two very pleasant individuals! I don't have extensive needs -- just a mom who needs cell for emergency kid-related stuff but doesn't want to go "pre-paid"! This is what I got and am pretty happy with it! -- it suits my needs. Gave my old Ericsoon z600 to my 11yo & got him on pre-paid service. (The only phones I like are the Ericson's).

TWO - YEAR CONTRACT (Aug. 2007)
$20 - 200 anytime minutes (I rarely go over!)
$8 - Call Display & Voice Mail, Call Waiting (not sure about Call Forwarding)
6.95 - SAF
.50 - 911
_________
$ 35 Approx.
($15) monthly credit
_________
$20 + taxes = $23 monthly (SURE BEATS $40+ monthly!)

PLUS Sony Ericson Z710i for free + Free TRIpak gift of charger, earpiece, case.

Since then, I've been using the video & camera features more & rethinking our useage needs -- long distance more frequently for both me & kid and possible text messaging. But we're monitoring the situation/need in case we need to call to make changes. They offered me an "OK" plan if I wanted to put my kid on monthly but we declined - they've left in our file indefinitely in case we change our minds or our needs change.

[takomi]

I just negotiated a new plan today with Fido.
I told them I was looking into a new plan with Rogers and they sent me off to the CSR (who was super nice and super helpful).
This is what I got!

Old Plan
100 weekday minutes
1000 evening and weekend minutes (starting at 7)
100 text messages
Call Display
$30 + SAF + 911 + tax
Grand Total: $42.32

New Plan
200 weekday minutes
unlimited evening and weekend minutes (starting at 7)
1000 Fido to Fido (local calls)
1000 Canadian Long Distance
100 Text Messages
Call Display
Voicemail
$24 + SAF + 911 + tax
Grand Total: $35.70

I'm super happy with it since it's everything I need.
I had to sign a 2 year agreement, but I've been with Fido for almost 4 years, with no contract, and with such a deal, I couldn't pass it up. :cheesygri

[mgl888]

200 minutes
unlimited evening/weekends
unlimited incoming
call display

$22.45 + tax

decent plan I guess... they wouldn't give me voicemail. My contract ends in Sept.

[beripari]

200 minutes
unlimited evening/weekends
unlimited incoming
call display

$22.45 + tax

decent plan I guess... they wouldn't give me voicemail. My contract ends in Sept.

So, did you negotiate these changes in the MIDST of your current contract?

[foxwitch]

I've had my plan since last September:

200 weekday minutes
1000 e/w minutes (starting at 7)
unlimited incoming
1000 Canadian Long Distance
Call Display
Voicemail
$26 + SAF + 911 + tax
Grand Total: $35.12

is this decent?

[mgl888]

So, did you negotiate these changes in the MIDST of your current contract?

Yeah. Just call them up and say (with some degree of confidence) that you want to cancel, and they should ask you why. Then start rambling about how Telus has better plans and they'll try and match it. I wouldn't recommend doing it at the beginning of your contract though

[jan27299]

I finally called and got the below deal on a 2 year contract for both my wife and i.

350min anytime
unlimited incoming
unlimited nights &weekend (7pm)
$11 Value pack (50text, vm, cid ,ncd)
i got a krzr2 for $110 after using my fido dollars
My wife got the samsung slider for $33 after using her fido dollars.

$26+tax=$29.12
much better than i hoped to get on the first try.
I did not need anything else so it was good enough for me.

[michael_wong_e]

so thats saf included rite ?

[jan27299]

so thats saf included rite ?

Yes, $29.12 including everything

[Raptors]

Here's what I got:

200 Daytime Minutes
1000 Fido to Fido
Unlimited Evening/Weekends
Unlimited Local Calling for 6 months
Caller ID
Nokia 6300 w/ $38 FidoDollars

(2-year contract)

$17.45 + tax

[beripari]

My latest fido bill says that some of the charges are going up March 4th one of which is CD & VM = $9 (from $8) -- will be interesting to see how that affect my contract since the $8 fee appears separately then 2 monthly credits are applied!

Anyone know if my monthly bill will rise by $1+ even though I'm on "contract"?

[jan27299]

My latest fido bill says that some of the charges are going up March 4th one of which is CD & VM = $9 (from $8) -- will be interesting to see how that affect my contract since the $8 fee appears separately then 2 monthly credits are applied!

Anyone know if my monthly bill will rise by $1+ even though I'm on "contract"?

i was told on the phone when i was working out my retention that i am price protected to only pay the 25+tax for the 2 year contract

[beripari]

i was told on the phone when i was working out my retention that i am price protected to only pay the 25+tax for the 2 year contract
Actually, I was told the same thing today when I had to call about incorrect billing. But, we'll wait & see. Customer service though is much improved!

[acekiller]

Here's what I got:

200 Daytime Minutes
1000 Fido to Fido
Unlimited Evening/Weekends
Unlimited Local Calling for 6 months
Caller ID
Nokia 6300 w/ $38 FidoDollars

$17.45 + tax

Did you have to go on contract for that?

[Raptors]

Did you have to go on contract for that?Sorry, 2 years.

[eiXo]

old plan:
new plan:

200 daytime minutes
unlimited incoming
unlimited eve/weekend starting at 5
free caller id/voicemail
free unlimited text
50 long distance minutes
$5 credit each month

total comes to $31.02 with tax

how'd i do? i think its pretty good considering i always use to go over my minutes.

hey that is a great plan. i called in twice so far and they would only give me the same thing as you BUT. CID - NO VM. unlimited text for 6 months. NO LD minutes. AND for a 3 year contract. I tried to push for the same as you but without the LD minutes and still no good.

[colinchriscampbell]

I was able to talk to the Retention Department and get a pretty nice new deal.

Unlimited Incoming
Unlimited Evenings & Weekends
150 Daytime Minutes
Free Caller ID/Call Display

$15 + System Access Fee + Tax
= $26 TOTAL Including everything.

[thush]

i just called fido right now...he offered me a plan for

250day time
evening wkd free
unlimited free 100 canadian LD
caller and VM
unlimited incoming

$33.45

and if i want to add fido-rogers, and fido-fido, its going to be another 10$.

i said i'll call back later and ended the call......

One of my friend said, he'll hook me up with Rogers plan for...
-rogers to rogers
-evening starts at 6am
-free vm caller id
-250daytime mins
-he said after tax its around 36$.

What should i do? go with rogers or should i call fido back again???

[brokenpen]

called 1-888-259-3436 chose DEACTIVATION, was connected almost instantly with a CSR.

He offered me $50 bucks credit, and to keep my city fido plan, renew for 2 years and I would get $10 off a month for 2 years.

So.. $35.00 plus call id, voicemail, etc, it all comes to 43.50 bucks a month! which is way better!

I acted a bit reluctant and he offered me a $100 credit because I said I would call back instead of $50.. so in the end im happy.

Cheers
James

[careh]

In Winnipeg my friend got a call offering him two Fido phones for free on a 36 month commit. The quad band phones are a Motorola Razr V3 & a Sony / Ericsson W300i. They told him both phones are unlocked which is important to him as he travels internationally and would want to use other provider SIM's.

The $10 a month per phone plan (plus $6.95 system access fee, .50 911 fee on each phone and taxes) was for:
* 250 daytime minutes (which I think might be shared by the 2 phones)
* unlimited evenings and weekends starting at 7 PM
* 3 months of texting, picture messaging and unlimited local calling.

Before opening the box he called to cancel and after getting transferred to retentions they changed the deal to include a 5 pm start time and a $300 credit on his bill.

Seems pretty good to me.

[S.Chan]

They told him both phones are unlocked which is important to him as he travels internationally and would want to use other provider SIM's.

There's no way the phones came unlocked if they are FIB. He got lied to.

[careh]

There's no way the phones came unlocked if they are FIB. He got lied to.

You are right - we checked tonight & they are locked.

Are there any other Fido owners out there from Winnipeg? I wanted to know how Fido handles a call to or from a local town - like Steinbach to Winnipeg. With Rogers & MTS the calls are deemed 'local calls' and there is no roaming or long distance charges. I am unsure what Fido calls the local area - be it just within the Winnipeg city limits -or - including the outlying areas like Rogers/MTS does.

[chaoslord]

called 1-888-259-3436 chose DEACTIVATION, was connected almost instantly with a CSR.

He offered me $50 bucks credit, and to keep my city fido plan, renew for 2 years and I would get $10 off a month for 2 years.

So.. $35.00 plus call id, voicemail, etc, it all comes to 43.50 bucks a month! which is way better!

I acted a bit reluctant and he offered me a $100 credit because I said I would call back instead of $50.. so in the end im happy.

Cheers
James

Isn't CID&voicemail = 8$ ? oh k it must be 43.50 $ + taxes then?

[candy604]

My new plan includes :

250 daytime mins
unlimited free evening/weekends
unlimited incoming calls
free fido to fido and fido to rogers
3 months unlimited calling.
Call display/ Voice Mail
System access fee + police

Price excluding tax : $48

[jan27299]

Anybody return the any of the retention phones they received?

I do not want to keep the razr2 due to the recent news about motorola.
I called *611 and the CSR seems to have no clue and told me to just put everything back in the box and mail it back to Fido.

[gurshan]

Anybody return the any of the retention phones they received?

I do not want to keep the razr2 due to the recent news about motorola.
I called *611 and the CSR seems to have no clue and told me to just put everything back in the box and mail it back to Fido.

What's the recent news about Motorola?

[jan27299]

Motorola seems to be planning on selling off their cell phone division.

[wing604]

Old Plan:

30 dollars
100 anytime
unlimited evenings and weekends starting at 5pm

16 dollar value pack
enhanced voicemail
call display
name display
who called
2500 text messages
instant messaging (whatever that is :P)

Total price: $59.86

New Plan:

15 dollars ($20 - $5 discount)
200 anytime
unlimited evenings and weekends starting at 7pm
1000 fido to fido
unlimited local calling for 6 months
free samsung sgh-a736
2 year contract

16 dollar value pack with 10 dollar discount

15+6+6.95+0.50 x 1.12 = 31.86

good or not? I'm still saving about 28 dollars a month

[kellioz]

package included:
200 weekday minutes
1000 fido to fido
Unlimited weekends & evenings

= $20

added:
caller display & voicemail

=$9

SAF & 911:

=$6.95 + $0.50

monthly credit of $10:

=(-$10)

total & taxes:

=$29.89/month

BONUS:

*3 months unlimited local calling
$99 value motorola krzor k1
(-$75) credit for phone

=$25 paid for motorola krzor k1

I thought i should share my plan with you guys since i got a pretty good deal. I got this plan somewhere from Aug-Sept/07.

Good Luck! :cheesygri

[ranarajan]

my old plan, without agreement. my agreement ended last june, but they gave me credits for 12 months without an agreement.
so.
the 25 dollar student plan
150 mins+50 mins extra
even and weekend free from 7
incoming free
plus free caller id free
and another 10 dollar credit
i was paying 15+SAF and taxes=25.60

I GET A CALL TODAY SAYING
i would get all that, plus another 5 dollar credit, and a nokia 6300 had i signed an agreement for 24 monts.
so it rounds down to
10+SAF+taxes=$20.18
i said OKAY to him.


1)is it too good to be true?
2)he said i have a 15 day cancellation warranty? is that true, no other hidden charges?

[Amadaeus]

I called up, and told the first level CSR that Bell has offered me a ridiculously good deal. She took my information and passed me to Retentions. I repeated the deal with the tier-2 lady (very nice), and she worked out the following deal:

Old plan:
350 minutes Weekdays
Unlimited Weekends/Weeknights
150 minutes long distance
VM, Call Display, Call Forwarding, Call waiting
Cost: $45 a month + tax + system access fee + 911

New plan:
200 Weekday minutes
Unlimited weekend/weeknights starting at 7
*1000* long distance minutes
VM, Call Display, Call Forwarding, Call Waiting
1000 minutes fido-to-fido calling
2500 free text messages
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

The original Bell deal didn't include the 1000 long distance minutes, but since I needed it and described it as a "dealbreaker", the tier-2 lady decided to throw it in. She even offered me a new phone, but I turned it down because mine isn't broken yet.

It was a decent deal. The key is to be reasonable and, most of all, make sure the competing deal is legitimate.

> Amadaeus

[patrob]

New plan:
200 Weekday minutes
Unlimited weekend/weeknights starting at 7
*1000* long distance minutes
VM, Call Display, Call Forwarding, Call Waiting
1000 minutes fido-to-fido calling
2500 free text messages
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

> Amadaeus

That is a great deal, might have to give Fido a call back now & ask for more :evil:

[ranarajan]

When You Transfer An Cell Phone 24 Montagreement Say You Used It For 11 Months, And You Transfer The Agreement. Isnt The Person Liable For 13 Remaining Month Or He Has To Do A Another 24 Month Agreement.?????

[ranarajan]

When You Transfer An Cell Phone 24 Montagreement Say You Used It For 11 Months, And You Transfer The Agreement. Isnt The Person Liable For 13 Remaining Month Or He Has To Do A Another 24 Month Agreement.?????

nvm. i got everything sorted out... i was right the person is liable for the remaining 13 months.

[jamgyu]

I called up, and told the first level CSR that Bell has offered me a ridiculously good deal. She took my information and passed me to Retentions. I repeated the deal with the tier-2 lady (very nice), and she worked out the following deal:

Old plan:
350 minutes Weekdays
Unlimited Weekends/Weeknights
150 minutes long distance
VM, Call Display, Call Forwarding, Call waiting
Cost: $45 a month + tax + system access fee + 911

New plan:
200 Weekday minutes
Unlimited weekend/weeknights starting at 7
*1000* long distance minutes
VM, Call Display, Call Forwarding, Call Waiting
1000 minutes fido-to-fido calling
2500 free text messages
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

The original Bell deal didn't include the 1000 long distance minutes, but since I needed it and described it as a "dealbreaker", the tier-2 lady decided to throw it in. She even offered me a new phone, but I turned it down because mine isn't broken yet.

It was a decent deal. The key is to be reasonable and, most of all, make sure the competing deal is legitimate.

> Amadaeus


could you provide us with the bell plan you used to negotiate with fido.... it could really help us all out with negotiating. :cheesygri

[Amadaeus]

could you provide us with the bell plan you used to negotiate with fido.... it could really help us all out with negotiating. :cheesygri

The original *Bell* plan was:

200 Weekday minutes
Unlimited weekend/weeknights starting at 7
VM, Call Display, Call Forwarding, Call Waiting
2500 free text messages
1 Gig data transfer
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

As you can see, they swapped out the 1 Gig data transfer for 1000 fido-to-fido and the 1000 long-d minutes, which is actually of use for me rather than the data plan.

> Amadaeus

[beripari]

Anybody return the any of the retention phones they received?

I do not want to keep the razr2 due to the recent news about motorola.
I called *611 and the CSR seems to have no clue and told me to just put everything back in the box and mail it back to Fido.

Don't know what their "current" process is but 2 yrs ago when I wanted to "exchange" a retention phone, they mailed me out a package with appropriate forms & mailing envelope to return the phone -- all postage covered by FIDO; just get a receipt at the post office to confirm you've actually returned it -- otherwise, with their unorganized files, they could come back & say they never received it. Keep a copy of everything including the phone serial number & simcard id #.

You need to call back & speak to a CSR who is more knowledgeable (I have no clue is not an acceptable customer service answer!) or ask to be transferred to retentions! I hope you got the persons name! Return of phones needs to be done within the 15-day trail period -- not the actual "return" but getting the procees rolling. Otherwise, the phone is under warranty but I think that's only replacement for the same phone.

Good luck!

[mdua]

Hi guys,

I'm on a 2-year contract with Fido located in the GTA, and I just wanted to know if I was eligible for the retention plan if im on contract. I've been with Fido for about 4 years now and here is my current plan:

150 anytime minutes
unlimited incoming
1000 evenings/weekends 7pm
caller id
cost: $25+SAF+911+tax comes out to about $38 a month

What are the steps that I have to take:
1) Call Fido and tell them I wanna cancel because Im getting a better plan from Bell.
2) Get forwarded to retentions line.
3) Tell them the plan Bell's offering me (just make it up :S) and listen and see what they offer me back or match and I am aware that some reps will just let me cancel.

Thanks a reply would be greatly appreciated.


Cheers.

[emoci]

Hi guys,

I'm on a 2-year contract with Fido, and I just wanted to know if I was eligible for the retention plan if im on contract. I've been with Fido for about 4 years now and here is my current plan:

150 anytime minutes
unlimited incoming
1000 evenings/weekends 7pm
caller id
cost: $25+SAF+911+tax comes out to about $38 a month

What are the steps that I have to take:
1) Call Fido and tell them I wanna cancel because Im getting a better plan from Bell.
2) Get forwarded to retentions line.
3) Tell them the plan Bell's offering me (just make it up :S) and listen and see what they offer me back or match and I am aware that some reps will just let me cancel.

Thanks a reply would be greatly appreciated.


Cheers.

Check the first post here about the number to reach retentions directly, so you don't have to deal with regular CS....

You are going to have to choose the cancellation option in order to get in touch with retentions

There are two ways to deal with retentions:
1. I've been a customer for so many years, is there anything you can offer me
2. Got a better plan somewhere else (make it believable, nothing so great it's impossible) can you match it

Keep in mind that you may not get all you want, and it may not work the first time around, you may have to call back and hopefully get a better CR....Ask for service but also be polite (yelling or getting angry won't get you very far)....

Good Luck in your negotiations:D

[d1000]

250 day time minutes
unlimited incoming
unlimited evenings and weekends 7pm
caller ID
voice mail
100 text message
unlimited local calls, text & picture messaging (first 3 months)
unlimited text (12 months after first 3 months)
free Samsung SGH-A736 ($35 fido dollars)
3 year contract

$35 plan + $6 vm + SAF + 911 - $16 credit + tax
total: $37/month

very happy, thanks rfd!

[ranarajan]

250 day time minutes
unlimited incoming
unlimited evenings and weekends 7pm
caller ID
voice mail
100 text message
unlimited local calls, text & picture messaging (first 3 months)
unlimited text (12 months after first 3 months)
free Samsung SGH-A736 ($35 fido dollars)
3 year contract

$35 plan + $6 vm + SAF + 911 - $16 credit + tax
total: $37/month

very happy, thanks rfd!

BACK OUT OF IT ASAP
1) 3 YEARS IF WAY TOO LONG
2)CANCELLATION FEE FOR 3 YEARS IS TOO HIGH
3)I GOT ALL THOSE FOR ABOUT 25.-- CENTS, TAX INCLUSIVE

wut i have is
200 mins anytime
even and weekend from 5, not 7
incoming free
caller id
After all the credits
its 15+SAF and tax....and on two year contract, just signed now, with free phone

YOU GOT 15 DAYS, TO GET YOUR SELF OUT OF THIS CONTRACT.
CANCEL IT. AND THEN TALK TO THEM AGAIN.
WITH FIDO YOU HAVE 15 DAYS TO CANCEL AN AGREEMENT

[ranarajan]

these are the two plans i got.

[acekiller]

The original *Bell* plan was:

200 Weekday minutes
Unlimited weekend/weeknights starting at 7
VM, Call Display, Call Forwarding, Call Waiting
2500 free text messages
1 Gig data transfer
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

As you can see, they swapped out the 1 Gig data transfer for 1000 fido-to-fido and the 1000 long-d minutes, which is actually of use for me rather than the data plan.

> Amadaeus


Thanks a lot for your detail information!! I just agreed to a plan last week and it was nowhere as good as yours!

Will try to do something about it now!

[Amadaeus]

Thanks a lot for your detail information!! I just agreed to a plan last week and it was nowhere as good as yours!

Will try to do something about it now!

Mind you, I have been a fido customer since 2000, paid all my bills on time, set up automatic payment through my CC, and haven't complained once. I've been out of a contract for 3 years, so I guess they saw gold when I told them I'm willing to lock into one if they give me the right deal.

Your mileage will vary.

>Amadaeus

[jamgyu]

Mind you, I have been a fido customer since 2000, paid all my bills on time, set up automatic payment through my CC, and haven't complained once. I've been out of a contract for 3 years, so I guess they saw gold when I told them I'm willing to lock into one if they give me the right deal.

Your mileage will vary.

>Amadaeus



how did you come about that bell plan you used to negotiate with?

[Hoosier Daddy]

BACK OUT OF IT ASAP
1) 3 YEARS IF WAY TOO LONG
2)CANCELLATION FEE FOR 3 YEARS IS TOO HIGH
3)I GOT ALL THOSE FOR ABOUT 25.-- CENTS, TAX INCLUSIVE

wut i have is
200 mins anytime
even and weekend from 5, not 7
incoming free
caller id
After all the credits
its 15+SAF and tax....and on two year contract, just signed now, with free phone

YOU GOT 15 DAYS, TO GET YOUR SELF OUT OF THIS CONTRACT.
CANCEL IT. AND THEN TALK TO THEM AGAIN.
WITH FIDO YOU HAVE 15 DAYS TO CANCEL AN AGREEMENT

Hey can you give some details as to how you got this plan? and what you had before? t

[gunsmokez]

You Guys POST WHERE YOU ARE LOCATED!! CITY !!!

This has a HUGE effect on the outcome of the results.

[mdua]

Yeah thats true can someone located in the GTA post what they got.

A response will be greatly appreciated.

Cheers

[derjam87]

...

[ranarajan]

i got:
450 anytime minutes
unlimited incoming
unlimited nights & weekend
voice mail
caller id
100 txt
Nokia e53 (475$ value)

on 3 year contract

30$ + SAF

now that is really good, the 450 mins are good
i would push for even at 5 as well.

[ranarajan]

Hey can you give some details as to how you got this plan? and what you had before? t

CLICK ON MY PROFILE, SEE THE POSTS I WROTE, YOU WILL GET THE FLOW ITS JUST THAT I REPEATED IT A LOT OF TIMES ON HOW I DID IT.

I LIVE IN TORONTO, GTA AREA... I THINK OTHER AREAS ARE BETTER TO GET DEALS LIKE THE PARARIE PROVINCES... sorry about the caps, i didnt realize it.

[zwanzig]

how do you guys ask for a retention plan?

When I called Fido and said I wanted to cancel, they nearly cancelled my account!

[acekiller]

how do you guys ask for a retention plan?

When I called Fido and said I wanted to cancel, they nearly cancelled my account!

Instead of saying you want to cancel, just tell them honestly you get a better deal from elsewhere and you are checking to see if they can match it.

[ranarajan]

Instead of saying you want to cancel, just tell them honestly you get a better deal from elsewhere and you are checking to see if they can match it.

make it clear to them that YOU ARE SAVING MONEY BY GOING TO THE COMPETITOR, AND MAKE IT KNOWN THAT YOUR NUMBER IS PORTABLE SO YOU ARE A FREE BIRD

[Mendesb]

CLICK ON MY PROFILE, SEE THE POSTS I WROTE, YOU WILL GET THE FLOW ITS JUST THAT I REPEATED IT A LOT OF TIMES ON HOW I DID IT.

I LIVE IN TORONTO, GTA AREA... I THINK OTHER AREAS ARE BETTER TO GET DEALS LIKE THE PARARIE PROVINCES... sorry about the caps, i didnt realize it.

manitoba is known to get better deals.

[P.L.A.Y.A]

Just signed a new 2 year agreement today.

300 Day Time Minutes
1000 Evenings and Weekends Starting at 5pm.
Enhanced Voice Messaging
Call Display
Name Display
WhoCalled
2500 Text messages
2500 Instant messages and portal fees
$10 Monthly Credit for 2 years

So all in all $23.80 after taxes.

What do you guys think? I hope I made the right decision.

[casperr]

are u serious? That plan for 23 bucks after taxes is sick. I dont know why you are curious if you have a good deal.

Were you coming off a three year contract from them and you got that offered to you?

[sssbaghai]

i just signed up with fido... do u think i can get this plan?

[tomjose]

i was with fido for 2 yrs since sept 2005. here was what i had and what i got in the end.

old plan: 100 weekday, E/W from 7pm, unlimited incoming, per sec billing, was paying $25 + SAF + $.50 + tax

what i managed to squeeze outta them.
SAME PLAN except with a $15 credit, so plan becomes $10.
Then i got a $200 credit. So i have basically paid my bills for 10 mths.
NOTE: No contract was signed.

[tomjose]

Just signed a new 2 year agreement today.

300 Day Time Minutes
1000 Evenings and Weekends Starting at 5pm.
Enhanced Voice Messaging
Call Display
Name Display
WhoCalled
2500 Text messages
2500 Instant messages and portal fees
$10 Monthly Credit for 2 years

So all in all $23.80 after taxes.

What do you guys think? I hope I made the right decision.

thats a sick plan.
i quoted that plan but the philipino guy behind the line was like "Do you have a website where you got it from?" He could only match it, if i had proof that i was not lying.:confused: :confused:

[jamgyu]

NOTE: No contract was signed.


that's pretty much why you couldn't squeeze anything more than credits out of them.... for the really good retention plans you pretty much have to sign on for a contract.

[tomjose]

i did tell them that i would sign a contract if they provided a good deal.
all the person could come up with was the same plan i have except with Call display included. 25$ with 15$ credit.
but i have to sign a 3 yr contract.
I never saw the point in signing a 3yr contract to get free Call display.
There was no other contract plans he had.
I can still call in and talk to some1 else to get probably a better deal.:cheesygri :cheesygri

tomjose

[acekiller]

i was with fido for 2 yrs since sept 2005. here was what i had and what i got in the end.

old plan: 100 weekday, E/W from 7pm, unlimited incoming, per sec billing, was paying $25 + SAF + $.50 + tax

what i managed to squeeze outta them.
SAME PLAN except with a $15 credit, so plan becomes $10.
Then i got a $200 credit. So i have basically paid my bills for 10 mths.
NOTE: No contract was signed.

that's pretty much why you couldn't squeeze anything more than credits out of them.... for the really good retention plans you pretty much have to sign on for a contract.

I think he did a great job of not signing a contract. First of all, $10 for for unlimited incoming is excellent, then with the $200 extra credits, he doesn't have to pay bill for like 10 months. The beauty is, he can negotiate his plan again after 10 months!! That's true RFDer!!!!

[migo]

The original *Bell* plan was:

200 Weekday minutes
Unlimited weekend/weeknights starting at 7
VM, Call Display, Call Forwarding, Call Waiting
2500 free text messages
1 Gig data transfer
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

As you can see, they swapped out the 1 Gig data transfer for 1000 fido-to-fido and the 1000 long-d minutes, which is actually of use for me rather than the data plan.

> Amadaeus

Holy crap! What did you have to be a part of to get this? The 1 gig data transfer is sweet for a lot of people.

[Trooper8111]

Included per month in QC

200 daytime minutes
1000 mins we/eve 7pm
2 months unlimited calling
all incoming
call display
voice mail
new samsung phone
2 yr contract

$16.50+SAF+911+tx

[Fox1096]

Anyone know if this is a good deal?

My plan is currently 700 daytime minutes, unlimited evenings/weekends, unlimited data browser, 2500 texts, enhanced voicemail, caller id, call waiting, name that caller, who called, unlimited fido to fido, unlimited fido to rogers.

After taxes and the 6.95 SAF + 911 fee, it works out to be roughly $70.

[Sprite_TM]

this is one hot plan

Just signed a new 2 year agreement today.

300 Day Time Minutes
1000 Evenings and Weekends Starting at 5pm.
Enhanced Voice Messaging
Call Display
Name Display
WhoCalled
2500 Text messages
2500 Instant messages and portal fees
$10 Monthly Credit for 2 years

So all in all $23.80 after taxes.

What do you guys think? I hope I made the right decision.

[CRXguy]

Has anyone been able to re-negotiate their existing plan? I'm currently in the first year of a 3yr plan that I resigned last February. I've called twice this past week and have not had one person that would try to help me out with something a little better than what I have now.

My current plan stinks pretty bad compared to what I've see what other members here have gotten. My wife and I have been with Fido since '99.

This is what I got last year. >:(

100mins daytime
1000mins eve/wkds
unlimited incoming
caller ID waived for only one year!!!

$25 + saf + 911 + gst :cry: :cry: :cry: :cry: :cry:

[migo]

At that price you'll have a hard time, but you could threaten to go to Solo - their Text & Talk 35 plan is pretty sweet, and since Fido doesn't offer it they might offer you some additional stuff at the price you're paying now.

[beripari]

Ask them too, doesn't customer loyalty mean anything -- after all, you've been with them almost 10 years!!

[Trooper8111]

Has anyone been able to re-negotiate their existing plan? I'm currently in the first year of a 3yr plan that I resigned last February. I've called twice this past week and have not had one person that would try to help me out with something a little better than what I have now.

My current plan stinks pretty bad compared to what I've see what other members here have gotten. My wife and I have been with Fido since '99.

I was able to negotiate the plan above because I had the info from competitors listed in this huge thread (thanks contributors and OP). My contract was also up in June so it would have been feasible to pay the cancellation and jump to another company. It's hard to negotiate when they have you by the kehones though like yourself with still 2 years remaining on your current contract. To cancel your contract I believe will cost you $20/month remaining. So for you to threaten to leave will probably get you nowhere.

Maybe if you ask for a cheaper deal, they may come back with a compromise. I can empathize with you on your frustration especially with your loyalty to them. Good luck.

[ranarajan]

i was always out to get deal, but today was differnt
I guess telling the truth is important.
i got a phone to replace my broken phone.

FIDO IS A GREAT COMPANY, COMPARED TO THEIR PARENT COMPANY "ROBBERS"
, im thinking of even giving my telus plan to someone else and porting my telus number to fido.<they been so gud to me.

anyway, apart from deals and w.e, stick with a company that understands you and values u a customer.
I had tuff times with Rogers, and bell, however telus and especially fido are different story, their retentions people atleast.

[professionaldude]

Fido. 200 anytime, even/week from 5, incom free, call id free... 15+SAF+Tax
How did u negotiate that plan?
I called once and said that I need 200min and free caller id and I want it to be $20 per month before taxes and she said we cannot do in $20 per month.
Do u think I should call them again. ( I negotiated that plan 2 months ago)
I have the same plan but it's $25 + SAF +911 = $37

[leleng]

i just signed a 2 year contract with fido but im not sure if i should keep it or cancel it. the plan that i got is:

200 daytime minutes
unlimited evenings/weekends starting at 7pm
1000 min fido to fido (too bad it wasnt rogers...)
caller id
$15 monthly credit but i am using $10 for 1000 LD min, so basically a $5 credit now
and i had to use my fido dollars ($25) for a free nokia 6300 phone

so its $20 plan + SAF + 911 - $5 credit = $25.37
and if i take out the LD option it would be $10 less

is this plan worth keeping?

[Mendesb]

i just signed a 2 year contract with fido but im not sure if i should keep it or cancel it. the plan that i got is:

200 daytime minutes
unlimited evenings/weekends starting at 7pm
1000 min fido to fido (too bad it wasnt rogers...)
caller id
$15 monthly credit but i am using $10 for 1000 LD min, so basically a $5 credit now
and i had to use my fido dollars ($25) for a free nokia 6300 phone

so its $20 plan + SAF + 911 - $5 credit = $25.37
and if i take out the LD option it would be $10 less

is this plan worth keeping?

are you sure if you take out the LD your plan would be 10$ less?

it depends on how they set it up. They could have set it up as 10$ off for the LD.

[DSTU]

I called FIDO about 3-4 times asking to get the Rogers Better Pricing Bundles, got the usual spiel that we are a seperate company.

Called Rogers and they said there is no cancellation fee from FIDO to Rogers, FIDO says there is. I called FIDO and inquire again, then they patch me to retentions. He says that if you go to Rogers there is no cancellation fee whatsoever, but he dropped my plan from $42 to $27 - so I took that and stayed with FIDO.

[jamgyu]

I called FIDO about 3-4 times asking to get the Rogers Better Pricing Bundles, got the usual spiel that we are a seperate company.

Called Rogers and they said there is no cancellation fee from FIDO to Rogers, FIDO says there is. I called FIDO and inquire again, then they patch me to retentions. He says that if you go to Rogers there is no cancellation fee whatsoever, but he dropped my plan from $42 to $27 - so I took that and stayed with FIDO.


does anyone know if the no cancellation fee policy works both with switching from FIDO to Rogers and Rogers to FIDO?

[leleng]

are you sure if you take out the LD your plan would be 10$ less?

it depends on how they set it up. They could have set it up as 10$ off for the LD.

yea i get a $15 credit but since i am away from home in school, i need the LD min. i wont need it anymore from april-sept.

also i am now doubting my phone. i was thinking on switching it to a Samsung SGH-A736? is that phone any better?

[Cyrus the Great]

So I called in and was offered:

200 min. Weekdays
Unlimited Incoming
Unlimited Network Calling (Fido to Fido/Rogers)
1000 min. Evenings/Weekends (7pm - 8am)
Free SAF and 911
Call Display
6 months free local calls

Price after tax = $30.xx on a 2 year contract.

I need Whocalled, name display and text messaging as well? Should I call in again?

[jamgyu]

So I called in and was offered:

200 min. Weekdays
Unlimited Incoming
Unlimited Network Calling (Fido to Fido/Rogers)
1000 min. Evenings/Weekends (7pm - 8am)
Call display
Free SAF and 911
Call Display
6 months free local calls

Price after tax = $30.xx on a 2 year contract.

I need Whocalled, name display and text messaging as well? Should I call in again?

yes.... keep calling till you get what you want or at least very close to it... it helps to be specific in your needs... if they offer you something that sounds like a great deal but you don't really need it ask them if they can substitute it for something else.

and BE NICE!

:cheesygri

[st7860]

So I called in and was offered:

200 min. Weekdays
Unlimited Incoming
Unlimited Network Calling (Fido to Fido/Rogers)
1000 min. Evenings/Weekends (7pm - 8am)
Call display
Free SAF and 911
Call Display
6 months free local calls

Price after tax = $30.xx on a 2 year contract.

I need Whocalled, name display and text messaging as well? Should I call in again?


ask for unlimited evenings and weekends too

[lazy_prodigy]

my mom has #2 and she even gets call display for free! haha

[acekiller]

I just check my bill today and find out that the CSR screw up (or cheated/lied to me) on my bill.

Originally, I was offered last week, similar to what Amadaeus had, except no CF and at $20.

200 Weekday minutes
Unlimited weekend/weeknights starting at 7
*1000* long distance minutes
VM, Call Display
1000 minutes fido-to-fido calling
2500 free text messages
2 year renewable contract
Cost: $20 a month + tax + system access fee + 911

When I checked my bill today, the 1000 long D minutes are not included?!?! I phoned in and the CSR said it is impossible to get it?!? He was extorting me saying that if I cancelled now and go with the bell plan I have to pay a penalty! Now he is going to ask the original CSR that talked to me to call me back. Hopefully I will get it resolved soon.

Anyone faced similar situations when they flat out lied to you?



I called up, and told the first level CSR that Bell has offered me a ridiculously good deal. She took my information and passed me to Retentions. I repeated the deal with the tier-2 lady (very nice), and she worked out the following deal:

Old plan:
350 minutes Weekdays
Unlimited Weekends/Weeknights
150 minutes long distance
VM, Call Display, Call Forwarding, Call waiting
Cost: $45 a month + tax + system access fee + 911

New plan:
200 Weekday minutes
Unlimited weekend/weeknights starting at 7
*1000* long distance minutes
VM, Call Display, Call Forwarding, Call Waiting
1000 minutes fido-to-fido calling
2500 free text messages
2 year renewable contract
Cost: $18 a month + tax + system access fee + 911

The original Bell deal didn't include the 1000 long distance minutes, but since I needed it and described it as a "dealbreaker", the tier-2 lady decided to throw it in. She even offered me a new phone, but I turned it down because mine isn't broken yet.

It was a decent deal. The key is to be reasonable and, most of all, make sure the competing deal is legitimate.

> Amadaeus

[Mendesb]

does anyone know if the no cancellation fee policy works both with switching from FIDO to Rogers and Rogers to FIDO?

note: in order to switch with no cancellation fee, you MUST be with the company for at least 1 yr.

assuming you are with fido: call rogers, say u want a 2yr contract (assuming you have less than 2yrs left on yours) then call fido saying you signed a 2yr contract with rogers, they will call to verify.

[gunmetalgrey]

I've been battling with Fido to get my $200 deposit back for like the last 7 months... Turned out they sent it to a wrong address and they apparently don't know how to go about the dealings with cancelling a cheque and crediting me back, bouncing back and forward between themselves and Rogers (who actually hold onto the deposit), with people constantly being "not in the office". Up till now I still don't have it back...Even though a supervisor had "promised" it to all be resolved last Thursday... go figure...

[CRXguy]

note: in order to switch with no cancellation fee, you MUST be with the company for at least 1 yr.

assuming you are with fido: call rogers, say u want a 2yr contract (assuming you have less than 2yrs left on yours) then call fido saying you signed a 2yr contract with rogers, they will call to verify.

thanks for the heads up. i'm gonna call fido one last time and see if they offer something better for my wife and I. if not, bye bye fido, even if they're owned by rogers.

[brokekid]

For people who are on existing contracts of 1+ years left, you can always call and ask them to reduce your total bill. I signed a 2 year contract Dec2006 so I still have about 12 months to go. I got a very similar package to what CRXguy got except more weekday minutes and CD+VM free for 12months. Just got off the phone and got $10 credit towards my bill for the remainder of the contract, which is $2 better my initial one plan.

Sure it's nothing compared to what some other people are getting, but it saves me money for the current situation. I'll get more leverage as I approach the end of the contract and can get a phone upgrade with it, hopefully something that works well with their new data plan :( .

It never hurts to call in and ask. Just don't expect them to give you the moon. Be reasonable and they will usually help you out.


Has anyone been able to re-negotiate their existing plan? I'm currently in the first year of a 3yr plan that I resigned last February. I've called twice this past week and have not had one person that would try to help me out with something a little better than what I have now.

My current plan stinks pretty bad compared to what I've see what other members here have gotten. My wife and I have been with Fido since '99.

This is what I got last year. >:(

100mins daytime
1000mins eve/wkds
unlimited incoming
caller ID waived for only one year!!!

$25 + saf + 911 + gst :cry: :cry: :cry: :cry: :cry:

[timple]

This is my second time calling in since my contract ended 6 months ago.

My goal is to increase my available minutes without having to sign a contract. Get a cheaper plan ~$25 with taxes

My previous plan was:
100 minutes
Unlimited incoming
1000 evening and weekends
Call display + voicemail + 50 txt messages ($11 bundle - $10 credit) so $1
$5 credit for 1 year
SAF + 911
Worked out to be roughly $32 after taxes

After my call today, the CSR offered 200 extra minutes for free for the next year. So now my plan is the same but with 300 minutes.

She also offered a plan that I didn't take up which was
200 minutes
Unlimited weekends and evenings
1000 fido-to-fido
Call display + voicemail + 50 txt + SAF + 911
Working out to $23.45 after taxes.

How do you guys think I did? Should I go with the offered plan or try to push some more?

[professionaldude]

She also offered a plan that I didn't take up which was
200 minutes
Unlimited weekends and evenings
1000 fido-to-fido
Call display + voicemail + 50 txt + SAF + 911
Working out to $23.45 after taxes.

How much before taxes? $15
That's a Crazy deal

[haoqfu]

So I called in and was offered:

200 min. Weekdays
Unlimited Incoming
Unlimited Network Calling (Fido to Fido/Rogers)
1000 min. Evenings/Weekends (7pm - 8am)
Free SAF and 911
Call Display
6 months free local calls

Price after tax = $30.xx on a 2 year contract.

I need Whocalled, name display and text messaging as well? Should I call in again?

This is the exactly the same plan i would like to sign up. Are you in GTA? How did u get such a deal!!

[Toronto_Chick]

Hey everyone,

I have been reading all the great deals you all have been getting, and I decided to call the Retention department today to see if I can better my plan.

I have been a customer since 2003 and our of a contract since 2006.

Currently I have:
100 daytime mins
1000 evening/weekend starting at 7
voice mail + call display
plus the 911 and SAF fee

That comes to $40.45 including taxes which is WAY too pricy for what I am getting.

I called today and the guy I spoke to said the only thing he can offer me is a $10 credit on my current bill, on a new 2 year contact WITHOUT a new phone!

What am I doing wrong? why can't I get a better deal?

Help!

[CRXguy]

Has anyone been able to re-negotiate their existing plan? I'm currently in the first year of a 3yr plan that I resigned last February. I've called twice this past week and have not had one person that would try to help me out with something a little better than what I have now.

My current plan stinks pretty bad compared to what I've see what other members here have gotten. My wife and I have been with Fido since '99.

This is what I got last year. >:(

100mins daytime
1000mins eve/wkds
unlimited incoming
caller ID waived for only one year!!!

$25 + saf + 911 + gst :cry: :cry: :cry: :cry: :cry:

I finally got through to a nice rep who was willing to help me out.

My current bill went up to $41.79 since my free year of CID expired last week. I wanted to add unlimited network calling(Fido to Fido and Rogers), CID and VM, and he added those essentials for free for the remaining 24 months. All it took was 5mins of my time to get set up, so I'm back to paying roughly $35 after taxes.

This is what my updated plan looks like:

100mins daytime
1000mins eve/wkds
unlimited incoming
unlimited network calling
CID
VM

$25+SAF+911+GST.

[h2lam]

Hey guys,

I just talked to Fido customer relations today and they told me that there's an awesome new plan for 3 yr contracts for Aeroplan, Air Miles, Esso etc.. members....there's a list of association/organizations that you can be apart of.

$17.50+ $7.45 (SAF + 911 fee) +tax = $28.45 cents

200 daytime minutes
Free evening at 5pm daily, free weekends
Caller ID & Voicemail included (worth $9 normally)
Fido to Fido & Fido to Rogers
-maybe 6 months of unlimited local imcoming calls (ask customer relations rep for this)
-3 months of unlimited calling (new contracts)

3 yr contracts & no free phone (or u can try to ask for one, I didn't get to it yet)

This plan is good for ppl who don't need unlimited incoming calls but I depend on unlimited incoming calls so I am sticking to my old $25 student plan w/unlimited incoming calls :)


Just call Fido Customer relation's direct line and ask to switch to this plan even if you are an existing Fido customer and have a contract already, u can still switch to it.

[Miguel]

Anyone get anything good when renewing a City Fido account????

[st7860]

for city fido, try asking for a one-time $200 credit(just say you want a new phone and want to drive to the mall to pick it up) - this way, they will credit the account first. (you don't have to actually buy something)

[wellysm]

Hey, are you sure about the fido to fido and fido to rogers, when i called they said he'd love to but he cant because it wont even go thru the system (since its an extra 10$)

Hey guys,

I just talked to Fido customer relations today and they told me that there's an awesome new plan for 3 yr contracts for Aeroplan, Air Miles, Esso etc.. members....there's a list of association/organizations that you can be apart of.

$17.50+ $7.45 (SAF + 911 fee) +tax = $28.45 cents

200 daytime minutes
Free evening at 5pm daily, free weekends
Caller ID & Voicemail included (worth $9 normally)
Fido to Fido & Fido to Rogers
-maybe 6 months of unlimited local imcoming calls (ask customer relations rep for this)
-3 months of unlimited calling (new contracts)

3 yr contracts & no free phone (or u can try to ask for one, I didn't get to it yet)

This plan is good for ppl who don't need unlimited incoming calls but I depend on unlimited incoming calls so I am sticking to my old $25 student plan w/unlimited incoming calls :)


Just call Fido Customer relation's direct line and ask to switch to this plan even if you are an existing Fido customer and have a contract already, u can still switch to it.

[kwanman]

Hey everyone,
Called and was just offered the following 2 year contract

150/Unl. E/WE + F2F + Can.LD $30.00
911 fee $ 0.50
System Access Fee $ 6.95
Call Display $ 6.00


Monthly credit of -$10.00 (2 Yrs)
Call display Credit -$ 6.00 (2 yrs)

Free Motorolla Krazor K1 Handset.

I ended up taking it but from what i understand, i can still cancel within 14 days


The Can Long Distance is a MUST for my situation

total per month comes out to be ~ 31 bucks tax inlcluded
What do you all think??

[CRXguy]

kwanman,

how many minutes do you get with the LD distance option? is it canada only, or canada and u.s.?

thanks.

[kwanman]

CAN LD is unlimited long distance across Canada between Fido subscribers.
I have family and friends who live outside of Toronto who have fido lines. Cheaper then buying calling cards with my usage

[Sprite_TM]

This is my second time calling in since my contract ended 6 months ago.

My goal is to increase my available minutes without having to sign a contract. Get a cheaper plan ~$25 with taxes

My previous plan was:
100 minutes
Unlimited incoming
1000 evening and weekends
Call display + voicemail + 50 txt messages ($11 bundle - $10 credit) so $1
$5 credit for 1 year
SAF + 911
Worked out to be roughly $32 after taxes

After my call today, the CSR offered 200 extra minutes for free for the next year. So now my plan is the same but with 300 minutes.

She also offered a plan that I didn't take up which was
200 minutes
Unlimited weekends and evenings
1000 fido-to-fido
Call display + voicemail + 50 txt + SAF + 911
Working out to $23.45 after taxes.

How do you guys think I did? Should I go with the offered plan or try to push some more?

this is good 23.45 after taxes, was this on 3 year contract?

[jamgyu]

Hey guys,

I just talked to Fido customer relations today and they told me that there's an awesome new plan for 3 yr contracts for Aeroplan, Air Miles, Esso etc.. members....there's a list of association/organizations that you can be apart of.

$17.50+ $7.45 (SAF + 911 fee) +tax = $28.45 cents

200 daytime minutes
Free evening at 5pm daily, free weekends
Caller ID & Voicemail included (worth $9 normally)
Fido to Fido & Fido to Rogers
-maybe 6 months of unlimited local imcoming calls (ask customer relations rep for this)
-3 months of unlimited calling (new contracts)

3 yr contracts & no free phone (or u can try to ask for one, I didn't get to it yet)

This plan is good for ppl who don't need unlimited incoming calls but I depend on unlimited incoming calls so I am sticking to my old $25 student plan w/unlimited incoming calls :)


Just call Fido Customer relation's direct line and ask to switch to this plan even if you are an existing Fido customer and have a contract already, u can still switch to it.


I called today and spoke with customer relations and customer service... they said they had no clue what this plan was.

I also read in another forum that there's no fido-to-fido or fido-to-rogers included in this plan.

can anyone who's actually tried signing up for this plan confirm what the details are and if they were able to get a new handset?

[leleng]

i just signed a 2 year contract with fido but im not sure if i should keep it or cancel it. the plan that i got is:

200 daytime minutes
unlimited evenings/weekends starting at 7pm
1000 min fido to fido (too bad it wasnt rogers...)
caller id
$15 monthly credit but i am using $10 for 1000 LD min, so basically a $5 credit now
and i had to use my fido dollars ($25) for a free nokia 6300 phone

so its $20 plan + SAF + 911 - $5 credit = $25.37
and if i take out the LD option it would be $10 less

is this plan worth keeping?

I called fido a second time and this my new $20 plan
200 daytime minutes
unlimited evenings/ weekends @7pm
1000 min fido to fido
unlimited fido to rogers
2500 text messages
1000 LD min
call display
$5 monthly credit

I am very pleased with this new plan. Not only that but he offered to get my boyfriend the same plan too!

[mrspec3]

I called yesterday and got the following after some negotiations. I've been on Fido prepaid for over a year now living in the GTA

200 daytime
UL E/W from 5
UL incomming
1000 fido-fido/rogers local
$20 value pack
UL browsing
2500 text
2500 IM
voice mail
call ID
who called
name display

He also added something else, but I can't recall what it was.

I got a Nokia 6300 for free on a 2 year contract and the final price is going to be $36 and some cents per month with a $15 per month credit for 2 years.

Much better than the $50 I was paying before for 150 daytime UL E/W and incoming with call ID :)

[Inno]

I called fido a second time and this my new $20 plan
200 daytime minutes
unlimited evenings/ weekends @7pm
1000 min fido to fido
unlimited fido to rogers
2500 text messages
1000 LD min
call display
$5 monthly credit

I am very pleased with this new plan. Not only that but he offered to get my boyfriend the same plan too!


Awesome plan!

Did you have to mention an offer from Telus or Bell to get this?

[acekiller]

I called fido a second time and this my new $20 plan
200 daytime minutes
unlimited evenings/ weekends @7pm
1000 min fido to fido
unlimited fido to rogers
2500 text messages
1000 LD min
call display
$5 monthly credit

I am very pleased with this new plan. Not only that but he offered to get my boyfriend the same plan too!


You sure it is $20?! The credits that you received cannot be over the total value of your monthly plan?! you have like $40 credits for a $20 plan?!?!

[Miguel]

Man I LOVE Fido......

I just renewed through Retentions...

Renewed City Fido for 3 years. No SAF.
Got Unlimited Email + 2MB surf for $5/Month for next 3 years.
Got Moto Q9 for $175 delivered.

[Inno]

I called fido a second time and this my new $20 plan
200 daytime minutes
unlimited evenings/ weekends @7pm
1000 min fido to fido
unlimited fido to rogers
2500 text messages
1000 LD min
call display
$5 monthly credit

I am very pleased with this new plan. Not only that but he offered to get my boyfriend the same plan too!


P.S. Did you need to agree to a contract to get this?

[ebee]

Hey guys,

I just talked to Fido customer relations today and they told me that there's an awesome new plan for 3 yr contracts for Aeroplan, Air Miles, Esso etc.. members....there's a list of association/organizations that you can be apart of.

$17.50+ $7.45 (SAF + 911 fee) +tax = $28.45 cents

200 daytime minutes
Free evening at 5pm daily, free weekends
Caller ID & Voicemail included (worth $9 normally)
Fido to Fido & Fido to Rogers
-maybe 6 months of unlimited local imcoming calls (ask customer relations rep for this)
-3 months of unlimited calling (new contracts)

3 yr contracts & no free phone (or u can try to ask for one, I didn't get to it yet)

This plan is good for ppl who don't need unlimited incoming calls but I depend on unlimited incoming calls so I am sticking to my old $25 student plan w/unlimited incoming calls :)


Just call Fido Customer relation's direct line and ask to switch to this plan even if you are an existing Fido customer and have a contract already, u can still switch to it.

ya, i'd like to know what this plan is called as well. anyone else have any information? thanks.

[S.Chan]

ya, i'd like to know what this plan is called as well. anyone else have any information? thanks.

That's the $17.50 EPP plan introduced on 02/15/2008. But it looks like there are some additional credits added on to the plan you quoted.

The base EPP plan for $17.50 + SAF/E911 + Tax is 200 anytime minutes with unlimited evenings and weekends starting at 5pm. The price plan code is EPP17503Y and is eligible for:
Aeroplan
Air Miles
Asian Television Network (ATN)
BC Children's Hospital
BC Trucking Associations (BCTA)
Bhangra Nation
Bloc Quebecois
CAA
Canadian Federation of Students
Canadian Labour Congress (CLC)
Canadian Union of Postal Workers
Channel M
Chinese Canadian Times
Chinese Family Services Ontario (CFSO)
Chinese Professionals Assoc of Canada
Conf of Gtr Toronto Chinese Bus Assoc
Conservative Party of Canada
Ctr for Information & Community Svc ON
CUPE
Esso Extra
Fairchild Media Group
Girl Guides of Canada
Global Chinese Press
Hong Kong Economic & Trade Office
ICICI Bank
Indo-Cdn Chamber of Commerce Toronto
Khalsa Credit Union
Liberal Party of Canada
Mainstream Broadcasting
Medical Association of Canada
Ming Pao Daily
Mon Sheong Foundation
Nav Bhatia Entertainment
New Democratic Party of Canada
Omni News
Ontario Trucking Association (OTA)
Petro Points
Prime Advertising
RCMP
S.U.C.C.E.S.S.
Scouts Canada
Sing Tao Daily
South Asian Alliance (SAA)
State Bank of India
Surrey/Delta Immigration Services
Teachers Union
The Chinese Agency
Today Daily News
Toronto Chinese Business Association
Toronto Chinese Radio
Toronto First Radio
Vancouver Intern'al Bhangra Celebration
Video Box Magazine
World Journal
World Vision
YMCA

[Tsuioku]

If I have an existing monthly credit and I sign up for the EPP plan, will it get wiped?

[acekiller]

If I have an existing monthly credit and I sign up for the EPP plan, will it get wiped?

I don't think so, but the EPP plan is $17.5, so your credits cannot be more than $17.5. If it is, the system will automatically waive off the extra credits.

[leafsrule06]

ya, i'd like to know what this plan is called as well. anyone else have any information? thanks.


Just got off the phone and they said it's free VM and CID for 1 month but they'll give me three months but after that it's $9/mth. Anyone get them for free for 3 yrs?

[kdotc]

i just called and asked about the epp plan and i could not get it because im on 2yr student plan and the epp is a 3 year plan. i have exactly 1 yer left on my contract and wondering if i should call now for a better plan or wait 6 more months to get a bettter deal

[Hoosier Daddy]

just called in and was offered the following, after being on a month to month for the last year (GTA area)

200 daytime min
unl eve. and weekends at 5pm
1000-fido-to-fido
call display, voice mail,
6 months unlimited local calling

free nokia 6300 on a 2yr contract

$24.25 saf and taxes included

any good?

[UTSC]

just called in and was offered the following, after being on a month to month for the last year (GTA area)

200 daytime min
unl eve. and weekends at 5pm
1000-fido-to-fido
call display, voice mail,
6 months unlimited local calling

free nokia 6300 on a 2yr contract

$24.25 saf and taxes included

any good?

Amazing plan. Can you provide further details? Can provide the plan name or the package name and a detail break down of the price.

How do I get the same plan?

[acekiller]

just called in and was offered the following, after being on a month to month for the last year (GTA area)

200 daytime min
unl eve. and weekends at 5pm
1000-fido-to-fido
call display, voice mail,
6 months unlimited local calling

free nokia 6300 on a 2yr contract

$24.25 saf and taxes included

any good?

Amazing plan. Can you provide further details? Can provide the plan name or the package name and a detail break down of the price.

How do I get the same plan?

It is basically a $20 plan with:
200 daytime min
unl eve. and weekends at 7pm
1000-fido-to-fido

the unlim at 5 + call display, voice mail was bonus.

[jojochiu]

i guess i didnt get a deal after all..reading all these posts...
hmm...


mine is like $40 + SAF + 911

350 daytime mins
free evenings and weekends from 5pm
fido to fido and rogers
CID
voicemail...

renewed on a 2 yr plan and got a free phone...

[Bedpan]

Have had 2 line with Fido for just under 2 years. Thought I would start looking at a new contract or new provider. Been spending about $110 for the 2 lines just signed up for (both lines are the same)

200 Daytime min
1000 min Night/Weekend
Free incoming
Caller Display
1000 min Canadian Long Distance
Expanded Network
System Access Fee's and 911 fee's included
$25.37 for each line (tax in) on a 2 year contract.

Got a Sony Erikson Z710i free for the wife and I got a Samsung Jack for $115 (tax in). I had $115 in fido credits applied to the Jack.

No sure about the jack but thought I would try it out. Threw the $7 data plan on it. I know I will not be able to use push email etc but thought I would try it out. 15 days to change my mind.

Quite the ordeal understanding the offers they throw at you. plus this minus this, add that don't need that.. Gets really confusing. Any thoughts on the plan?

Thanks,

Mike

[acekiller]

Have had 2 line with Fido for just under 2 years. Thought I would start looking at a new contract or new provider. Been spending about $110 for the 2 lines just signed up for (both lines are the same)

200 Daytime min
1000 min Night/Weekend
Free incoming
Caller Display
1000 min Canadian Long Distance
Expanded Network
System Access Fee's and 911 fee's included
$25.37 for each line (tax in) on a 2 year contract.

Got a Sony Erikson Z710i free for the wife and I got a Samsung Jack for $115 (tax in). I had $115 in fido credits applied to the Jack.

No sure about the jack but thought I would try it out. Threw the $7 data plan on it. I know I will not be able to use push email etc but thought I would try it out. 15 days to change my mind.

Quite the ordeal understanding the offers they throw at you. plus this minus this, add that don't need that.. Gets really confusing. Any thoughts on the plan?

Thanks,

Mike

I think you got a great deal! The basic plan is $25, and then you have about $25 worth of options (which is the max that you can get), plus your free phones for only 2 yr's contract!

[Inno]

Have had 2 line with Fido for just under 2 years. Thought I would start looking at a new contract or new provider. Been spending about $110 for the 2 lines just signed up for (both lines are the same)

200 Daytime min
1000 min Night/Weekend
Free incoming
Caller Display
1000 min Canadian Long Distance
Expanded Network
System Access Fee's and 911 fee's included
$25.37 for each line (tax in) on a 2 year contract.

Got a Sony Erikson Z710i free for the wife and I got a Samsung Jack for $115 (tax in). I had $115 in fido credits applied to the Jack.

No sure about the jack but thought I would try it out. Threw the $7 data plan on it. I know I will not be able to use push email etc but thought I would try it out. 15 days to change my mind.

Quite the ordeal understanding the offers they throw at you. plus this minus this, add that don't need that.. Gets really confusing. Any thoughts on the plan?

Thanks,

Mike

Sounds like a good plan but I need voice mail and a bunch of free text messaging included. Any suggestions on the value of those features? I'd trade off the LD as I would never use 1,000 minutes on my cell in a month.

Do the CSRs have the flex to customize like this?

[acekiller]

Have had 2 line with Fido for just under 2 years. Thought I would start looking at a new contract or new provider. Been spending about $110 for the 2 lines just signed up for (both lines are the same)

200 Daytime min
1000 min Night/Weekend
Free incoming
Caller Display
1000 min Canadian Long Distance
Expanded Network
System Access Fee's and 911 fee's included
$25.37 for each line (tax in) on a 2 year contract.

Got a Sony Erikson Z710i free for the wife and I got a Samsung Jack for $115 (tax in). I had $115 in fido credits applied to the Jack.

No sure about the jack but thought I would try it out. Threw the $7 data plan on it. I know I will not be able to use push email etc but thought I would try it out. 15 days to change my mind.

Quite the ordeal understanding the offers they throw at you. plus this minus this, add that don't need that.. Gets really confusing. Any thoughts on the plan?

Thanks,

Mike

Sounds like a good plan but I need voice mail and a bunch of free text messaging included. Any suggestions on the value of those features? I'd trade off the LD as I would never use 1,000 minutes on my cell in a month.

Do the CSRs have the flex to customize like this?

The plan is for $25 and it includes:
200 Daytime min
1000 min Night/Weekend
Free incoming

The rest you have to negoiate with the CSR. You probably won't get exactly the same stuff as Bedpen did even if you wanted to (he got a good CSR imo). But you should at least be able to get CD+VM and maybe some free SMS.

[savemo]

That's the $17.50 EPP plan introduced on 02/15/2008. But it looks like there are some additional credits added on to the plan you quoted.

The base EPP plan for $17.50 + SAF/E911 + Tax is 200 anytime minutes with unlimited evenings and weekends starting at 5pm. The price plan code is EPP17503Y and is eligible for:
Aeroplan
Air Miles
Asian Television Network (ATN)
BC Children's Hospital
BC Trucking Associations (BCTA)
Bhangra Nation
Bloc Quebecois
CAA
Canadian Federation of Students
Canadian Labour Congress (CLC)
Canadian Union of Postal Workers
Channel M
Chinese Canadian Times
Chinese Family Services Ontario (CFSO)
Chinese Professionals Assoc of Canada
Conf of Gtr Toronto Chinese Bus Assoc
Conservative Party of Canada
Ctr for Information & Community Svc ON
CUPE
Esso Extra
Fairchild Media Group
Girl Guides of Canada
Global Chinese Press
Hong Kong Economic & Trade Office
ICICI Bank
Indo-Cdn Chamber of Commerce Toronto
Khalsa Credit Union
Liberal Party of Canada
Mainstream Broadcasting
Medical Association of Canada
Ming Pao Daily
Mon Sheong Foundation
Nav Bhatia Entertainment
New Democratic Party of Canada
Omni News
Ontario Trucking Association (OTA)
Petro Points
Prime Advertising
RCMP
S.U.C.C.E.S.S.
Scouts Canada
Sing Tao Daily
South Asian Alliance (SAA)
State Bank of India
Surrey/Delta Immigration Services
Teachers Union
The Chinese Agency
Today Daily News
Toronto Chinese Business Association
Toronto Chinese Radio
Toronto First Radio
Vancouver Intern'al Bhangra Celebration
Video Box Magazine
World Journal
World Vision
YMCA

Sounds like a great deal.... It's a 3 yr contract though, right?

I've been a month to month customer for many years. Do you think it's possible to transfer this type of EPP plan to another customer before the contract term is up? Has anyone done this with another provider?

[CRXguy]

i guess i didnt get a deal after all..reading all these posts...
hmm...


mine is like $40 + SAF + 911

350 daytime mins
free evenings and weekends from 5pm
fido to fido and rogers
CID
voicemail...

renewed on a 2 yr plan and got a free phone...

I think if it included SAF + 911, it wouldn't be so bad. Or, you could just ask them to waive it for the duration of the term.

Does anyone know if there's a cancellation fee from Rogers to Fido? I know a few pages back, someone said no ECF from Fido to Rogers, but you have to sign a new 3 year contract. My dad could save lots of money by switching over to Fido, just for the billing by the second.

Thanks.

[jamgyu]

I think if it included SAF + 911, it wouldn't be so bad. Or, you could just ask them to waive it for the duration of the term.

Does anyone know if there's a cancellation fee from Rogers to Fido? I know a few pages back, someone said no ECF from Fido to Rogers, but you have to sign a new 3 year contract. My dad could save lots of money by switching over to Fido, just for the billing by the second.

Thanks.

i spoke with a csr a couple days ago regarding this and they said there's no early cancellation fee as long as you're at least one year into your current contract with fido or rogers and are going to sign on for at least a 2 year contract with the new provider (either fido or rogers).

[orakle22]

My Fido Plan:

150 weekday minutes, billed by the second
Unlimited Incoming Calls
Unlimited Evenings and Weekends at 7PM

Caller ID with Name Display
Enhanced Voicemail
WhoCalled
2500 text messages
2500 IMs
Unlimited WAP surfing

$36.62/month including SAF, 911 and tax.

[Inno]

I am going to call soon to negotiate my new contract.

I really don't need a new phone but I know they like to throw a free one at you. Also, I have over $200 in Dog Dollars.

I'd like to hear from folks that know: of the current crop of many Fido phones which one(s) are considered sexy and highly re-sellable? I would consider buying one with my dollars and trying to re-sell to help bring my plan cost down.

I am out of touch with current "hot" phones, still remember the days of Nokia 6190 and 7190 (The Matrix phone!)

Thanks in advance!

[CRXguy]

i spoke with a csr a couple days ago regarding this and they said there's no early cancellation fee as long as you're at least one year into your current contract with fido or rogers and are going to sign on for at least a 2 year contract with the new provider (either fido or rogers).

Thanks for the clarifications. Weird how the salesguy was telling me I HAVE to sign 3 years, and not say minimum 2 years.

[jamgyu]

I am going to call soon to negotiate my new contract.

I really don't need a new phone but I know they like to throw a free one at you. Also, I have over $200 in Dog Dollars.

I'd like to hear from folks that know: of the current crop of many Fido phones which one(s) are considered sexy and highly re-sellable? I would consider buying one with my dollars and trying to re-sell to help bring my plan cost down.

I am out of touch with current "hot" phones, still remember the days of Nokia 6190 and 7190 (The Matrix phone!)

Thanks in advance!


the RAZR2 or the Motorola Q9H I think are the hottest phones for Fido right now.

[Bedpan]

Sorry missed that.. Got Text messages included as well. Cannot remember if it was 100, or unlimited... I do not use all that many so it was not to important.

As per your question... My experience was that the CSR looked over my last months bill and made some suggestions. Then I pointed out what I needed/wanted. It very much was a negotiation, can I have this and they would say yes but you will loose this. Bounced back and forth for awhile until we worked something out.

Sounds like a good plan but I need voice mail and a bunch of free text messaging included. Any suggestions on the value of those features? I'd trade off the LD as I would never use 1,000 minutes on my cell in a month.

Do the CSRs have the flex to customize like this?

[SWstriker17]

had 2 lines in 2 years with fido...contract ended called retentions and got one line for $21 (ALL IN) for 200 minutes, E&W at 7pm, 1000fido2fido, voicemail, conference calling,call waiting, free nokia 6126 (on 2yr), free case, free car charger

[flexwong]

Sounds like a great deal.... It's a 3 yr contract though, right?

I've been a month to month customer for many years. Do you think it's possible to transfer this type of EPP plan to another customer before the contract term is up? Has anyone done this with another provider?

this deal ends on february 27th. call them before and ask for it. tell them that telus has the same deal and they will match it for you without having to have you sign a new 3 year deal. i did not have to sign a new 3 year and i got:

$17.50: 200 weekdays
U/L evenings and weekends start at 5PM
$14 value pack (CID, ND, VM, 100 txt)
$10 credit

so it all adds up to about $32 which is $1 more then my current plan and i get a hell of a lot less. right now, im only getting 100 weekday, 1000 e/w and thats it. no CID, no VM etc. so not bad IMO. but be polite to the reps, that is really important. threatening to cancel your plan all the time won't work in you favour b/c they will get fed up with you and just cancel it.

[leleng]

P.S. Did you need to agree to a contract to get this?

Yup, I signed up for a new 2 year contract.

[rogeryen]

the RAZR2 or the Motorola Q9H I think are the hottest phones for Fido right now.

Wait a month or two, the Z750i is going to hotter than RAZR2.

[kdotc]

yesterday was my 1 year of my contract and i got

200min
unlimited weekend/weeknights
1000 fido - fido

for $20 everything included

no callerid tho..shoudl i have asked for it..cause the student plan was like $37 after tax....i think thast a good deal..$17

[jamgyu]

ok so I renegotiated my 2 lines today.

1st line (which was 6 months into a 3yr contract):

2.5 years left on contract
250 Daytime min
Unlimited evenings and weekends (start at 7pm)
Unlimited incoming calls
100 Canadian long distance minutes
Price for plan = $35/month
$16 value pack (call display, name display, enhanced voicemail, 2500 txt, 2500 IM, who called)
$15 monthly credit
Sys. access fee + 911 fee (not waived)
Total after taxes = approx. $48/month

- for this line I was paying a minimum of $70 a month because of long distance and extra usage fees... so with this plan I shouldn't go over my min hopefully.


2nd line which was previously on a month to month plan:

3yr contract
200 Daytime min
Unlimited evenings and weekends starting at 5pm
Price for plan = $17.50 (EPP plan)
$16 value pack (same as above plan)
$10 for 100 USA/CAN long distance minutes (this is a must for the line)
$15 credit
Sys. access fee + 911 fee (not waived)
Total after taxes = approx. $40/month

- With this plan I also got a RAZR2 phone for $100... I used $50 fido dollars and they gave me $100 credit for the phone.


I still have the usual 14 days to cancel... anyone think I could have gotten better? I needed the long distance minutes for the 2nd line but that could be added anytime for $10.... I'm not sure if I really need the value packs since at most all I need is voicemail and CD.

[savemo]

this deal ends on february 27th. call them before and ask for it. tell them that telus has the same deal and they will match it for you without having to have you sign a new 3 year deal. i did not have to sign a new 3 year and i got:

$17.50: 200 weekdays
U/L evenings and weekends start at 5PM
$14 value pack (CID, ND, VM, 100 txt)
$10 credit

so it all adds up to about $32 which is $1 more then my current plan and i get a hell of a lot less. right now, im only getting 100 weekday, 1000 e/w and thats it. no CID, no VM etc. so not bad IMO. but be polite to the reps, that is really important. threatening to cancel your plan all the time won't work in you favour b/c they will get fed up with you and just cancel it.

I called today and got a CSR that offered the following (EPP + CID/VM):
- 200 min
- EW @ 5pm
- CID, VM
- -$10 rebate / month

= ~$23.95 with System Access Fee + 911
= $26.83 after tax, and $100 credit (I was month-to-month).

Not much more than I was paying for 100 minutes + VM (a retention plan).

I'm a satisfied customer. I guess spending 5 years with Fido was worth it (or was it :?: )

[Toronto_Chick]

I was at Costco today and saw the following plan from Bell:

All in one $25
100+1000 Evenings and Weekends (9pm to 7am)
Voice Mail, Call Forwarding, Call Waiting, Conference Calling
SAF + 911
All that for $25 + tax

They where also offering a $75 credit that could be used towards a phone.

Learning this I quickly called Fido to find out what they could do for me as last week they hardly budged on my current plan when I called Fido.

What Fido Offered me:
200+1000 Evenings and Weekends starting at 7pm ($25 - $10 credit=$15)
Voice Mail and Caller display (Call display included in package and $7 credit for VM)
Unlimited incoming
Unlimited outgoing (3 month promotion, extended to 6 months)
100 Text Messages ($5 credit)
SAF + 911

That all comes to $25.59 including taxes. $15 + SAF + 911 + Tax = $25.59 with $22 in credits!

I also got a free phone. The Rep I spoke to said I could get ANY phone I wanted free of charge. Of course the best thing to do was to get the most expensive phone I could get. I was either going to get the RAZR2 or the MOTOKRZR K1. I wasn't too sure what to get, so I ended up getting the MOTOKRZR K1. I liked that it has 7 hours of talk time whereas the RAZR2 had only 2.5 hours, and I would not be needing video calling anyways.

I also got a Tri Pack for free. And I got to keep all my FIDO Dollars!!

Good deal?? I think so! :lol:

Oh and I forgot to mention, this was a 3 year contract as well. I would have preferred a 2 year, but with all I was getting I wasn't going to complain!

[Pilgrim]

This is what I currently have:

100 daytime, 1000 evening/weekends (7pm)
voice messaging/call display
911 + SAF

This comes to $40 + taxes.

My current cell phone is a Sony Ericsson T610 thats falling apart (shuts off during phone calls, etc). I'll be needing a new phone.

I took over this plan for someone else about 2 1/2 years ago, and have been off contract since Sept 07. The plan is in my mother's name as when I got the plan I had no credit rating, and I want it in my name.

I'm debating whether I should try and have the account transferred to my name, but then would I be able to negotiate with retentions? Perhaps I should just get her to cancel the account and start a new contract.

Any advice is appreciated, thank you.

[labrat]

Hey,

This is what Fido Retention offered me (I'm currently a month-by-month customer - been with them for 1.5 years):

250 Daytime minutes
Unlim. E/W (7pm)
Unlim. Incoming
Unlim. text
Unlim. F2F
Unlim. F2R
CID
VM
100 canadian LD minutes

3 year agreement
35+SAF+911+tax =~48/month

What do you think - should I take it?

[flexwong]

This is what I currently have:

100 daytime, 1000 evening/weekends (7pm)
voice messaging/call display
911 + SAF

This comes to $40 + taxes.

My current cell phone is a Sony Ericsson T610 thats falling apart (shuts off during phone calls, etc). I'll be needing a new phone.

I took over this plan for someone else about 2 1/2 years ago, and have been off contract since Sept 07. The plan is in my mother's name as when I got the plan I had no credit rating, and I want it in my name.

I'm debating whether I should try and have the account transferred to my name, but then would I be able to negotiate with retentions? Perhaps I should just get her to cancel the account and start a new contract.

Any advice is appreciated, thank you.

if you start a new contract, you will NOT get any retention plans. you will get new activation plans which are not as good as retention. get a CSR rep first to fix your account by changing it to your name. it is still the same account. however, you do not need to do this. im in the same situation as you are but i was still able to negotiate the deal (they will ask you security questions and such but its all procedural). since you are off contract, fido SHOULD work hard at it to keep you with them. in order to get a phone though, you will need a contract with them.

as for advice, before calling them, make sure you know what you want. have it all laid out and be patient. each rep varies and will give you different things. the worse you can do is tell them that you need to decide and hang up. some reps will call you back if they really want your business. final point, be nice and polite to them. threatening them or being a jerk won't get you anywhere.

hope that helps!

[flexwong]

Hey,

This is what Fido Retention offered me (I'm currently a month-by-month customer - been with them for 1.5 years):

250 Daytime minutes
Unlim. E/W (7pm)
Unlim. Incoming
Unlim. text
Unlim. F2F
Unlim. F2R
CID
VM
100 canadian LD minutes

3 year agreement
35+SAF+911+tax =~48/month

What do you think - should I take it?

so you are no longer on a contract with them? if you are signing a new 3 year deal get them to throw in a free phone. also, credits do work so maybe try and push for a one time credit or a monthly credit for the value packs. it will save you at least an extra $10/month. but then, you have not been with fido for a long time so you might not have that kind of bargaining power.

[jamgyu]

Hey,

This is what Fido Retention offered me (I'm currently a month-by-month customer - been with them for 1.5 years):

250 Daytime minutes
Unlim. E/W (7pm)
Unlim. Incoming
Unlim. text
Unlim. F2F
Unlim. F2R
CID
VM
100 canadian LD minutes

3 year agreement
35+SAF+911+tax =~48/month

What do you think - should I take it?


make sure they give you a new phone if you're signing a contract.

with unlimited incoming and unlimited F2F/F2R you've got a lot of free calling minutes there.... you could probably squeeze another $5 in credits out of them (i'm assuming they're alreading giving you $10 for the value pack).

[labrat]

make sure they give you a new phone if you're signing a contract.

with unlimited incoming and unlimited F2F/F2R you've got a lot of free calling minutes there.... you could probably squeeze another $5 in credits out of them (i'm assuming they're alreading giving you $10 for the value pack).

Thanks for your input guys.

I was never on a contract with them - just paid month-by-month since I have an unlocked phone.

The original plan was:
250 daytime
unlim E/W/incoming
CID
100 LD
for $35 + all fees/taxes

but i asked what if i sign an agreement - then they threw in these for the duration of the 3 yr agreement:
unlim text
unlim F2F, F2R
VM
these things are worth $27 dollar apparently ($10 for unlim text, $12 for F2F/F2R and $5 for VM)

i called again and asked about the free phone - they said if i added the unlimited surf ($7) then they could give me the RZR2 for $120. i couldnt get any additional credits.

should i push for more? or am i just being greedy?

[flexwong]

Thanks for your input guys.

I was never on a contract with them - just paid month-by-month since I have an unlocked phone.

The original plan was:
250 daytime
unlim E/W/incoming
CID
100 LD
for $35 + all fees/taxes

but i asked what if i sign an agreement - then they threw in these for the duration of the 3 yr agreement:
unlim text
unlim F2F, F2R
VM
these things are worth $27 dollar apparently ($10 for unlim text, $12 for F2F/F2R and $5 for VM)

i called again and asked about the free phone - they said if i added the unlimited surf ($7) then they could give me the RZR2 for $120. i couldnt get any additional credits.

should i push for more? or am i just being greedy?

well, they won't give you a 3G phone without signing up for surf. but $7 unlimited surf is a really awesome deal, although it is available for anyone. if u do need a good phone though, without 3g, i would suggest nokia 6300. if you already have called them alot, be cautious about calling them again b/c there is a chance they could flag you. if you can, wait a bit longer and see if the rep calls you back to give you a better deal. if not, wait a few weeks, call and start negotiation with a new rep. all reps give different deals!

[Mendesb]

if you start a new contract, you will NOT get any retention plans. you will get new activation plans which are not as good as retention. get a CSR rep first to fix your account by changing it to your name. it is still the same account. however, you do not need to do this. im in the same situation as you are but i was still able to negotiate the deal (they will ask you security questions and such but its all procedural). since you are off contract, fido SHOULD work hard at it to keep you with them. in order to get a phone though, you will need a contract with them.

as for advice, before calling them, make sure you know what you want. have it all laid out and be patient. each rep varies and will give you different things. the worse you can do is tell them that you need to decide and hang up. some reps will call you back if they really want your business. final point, be nice and polite to them. threatening them or being a jerk won't get you anywhere.

hope that helps!
who told you this? because its not true...

[Pilgrim]

if you start a new contract, you will NOT get any retention plans. you will get new activation plans which are not as good as retention. get a CSR rep first to fix your account by changing it to your name. it is still the same account. however, you do not need to do this. im in the same situation as you are but i was still able to negotiate the deal (they will ask you security questions and such but its all procedural). since you are off contract, fido SHOULD work hard at it to keep you with them. in order to get a phone though, you will need a contract with them.

as for advice, before calling them, make sure you know what you want. have it all laid out and be patient. each rep varies and will give you different things. the worse you can do is tell them that you need to decide and hang up. some reps will call you back if they really want your business. final point, be nice and polite to them. threatening them or being a jerk won't get you anywhere.

hope that helps!

Thanks. I will call them and have them change the name on the account. I'm not worried about the phone right now, I'd prefer to buy a cheap one off craigslist, and not have to go on a contract.

this deal ends on february 27th. call them before and ask for it. tell them that telus has the same deal and they will match it for you without having to have you sign a new 3 year deal. i did not have to sign a new 3 year and i got:

$17.50: 200 weekdays
U/L evenings and weekends start at 5PM
$14 value pack (CID, ND, VM, 100 txt)
$10 credit

so it all adds up to about $32 which is $1 more then my current plan and i get a hell of a lot less. right now, im only getting 100 weekday, 1000 e/w and thats it. no CID, no VM etc. so not bad IMO. but be polite to the reps, that is really important. threatening to cancel your plan all the time won't work in you favour b/c they will get fed up with you and just cancel it.

What does ND mean?

This plan sounds perfect to me. Would they ask where I heard about it? I.e. where it was advertised?

[flexwong]

Thanks. I will call them and have them change the name on the account. I'm not worried about the phone right now, I'd prefer to buy a cheap one off craigslist, and not have to go on a contract.



What does ND mean?

This plan sounds perfect to me. Would they ask where I heard about it? I.e. where it was advertised?

ND = name display. just tell them telus is offering it. (which is true). i think the minute the reps here the names telus or bell an alarm goes off for them to work hard to keep you.

FYI $14 value pack has:

100 txt/month
CID
ND
Enhanced voice messaging
who called

[a in yul]

Hey,

This is what Fido Retention offered me (I'm currently a month-by-month customer - been with them for 1.5 years):

250 Daytime minutes
Unlim. E/W (7pm)
Unlim. Incoming
Unlim. text
Unlim. F2F
Unlim. F2R
CID
VM
100 canadian LD minutes

3 year agreement
35+SAF+911+tax =~48/month

What do you think - should I take it?

whats the total credit they are offerring u, i think i am overpaying....

[Bedpan]

Just poking around the fido site and realized the $7 does not apply to Windows Mobile devices.

The Unlimited surfing on your Fido option includes unlimited mobile surfing on your handset and is only available on selected handsets only (non-Fido certified handsets, Windows Mobile devices and PC cards are not eligible).

Interesting that they have sold me a Samsung Jack (Windows Mobile Device) and suggested the $7 Unlimited Surfing on your Fido Option which I have taken.

Anyone got a good understanding of the Data services from Fido? What I really want is POP (or better yet push) access to my GMail account and ability to use the integrated IE Browser without worrying about how much data I am moving. Any thoughts?

Have had 2 line with Fido for just under 2 years. Thought I would start looking at a new contract or new provider. Been spending about $110 for the 2 lines just signed up for (both lines are the same)

200 Daytime min
1000 min Night/Weekend
Free incoming
Caller Display
1000 min Canadian Long Distance
Expanded Network
System Access Fee's and 911 fee's included
$25.37 for each line (tax in) on a 2 year contract.

Got a Sony Erikson Z710i free for the wife and I got a Samsung Jack for $115 (tax in). I had $115 in fido credits applied to the Jack.

No sure about the jack but thought I would try it out. Threw the $7 data plan on it. I know I will not be able to use push email etc but thought I would try it out. 15 days to change my mind.

Quite the ordeal understanding the offers they throw at you. plus this minus this, add that don't need that.. Gets really confusing. Any thoughts on the plan?

Thanks,

Mike

[UTSC]

Just poking around the fido site and realized the $7 does not apply to Windows Mobile devices.

The Unlimited surfing on your Fido option includes unlimited mobile surfing on your handset and is only available on selected handsets only (non-Fido certified handsets, Windows Mobile devices and PC cards are not eligible).

Interesting that they have sold me a Samsung Jack (Windows Mobile Device) and suggested the $7 Unlimited Surfing on your Fido Option which I have taken.

Anyone got a good understanding of the Data services from Fido? What I really want is POP (or better yet push) access to my GMail account and ability to use the integrated IE Browser without worrying about how much data I am moving. Any thoughts?


I confirmed with two fido reps at thier corporate centre and the Toronto Eaton Centre and they said that I could veiw any number web pages from thier phones or ALL in ones such as Samsung Jack or Motorola Q 9H but downloading is NOT included and is charged per KB. So I can view a webpage or email but I CAN NOT download.

I am not sure if Bell' s $7 unlimited surfing planing on the HTC touch allows unlimitted download but I think it does but you have to check with bell. You can cancel your Fido contract within 14 days or if they mislead you into signing a contract

[Bedpan]

Sorta the way I understood it as well. Sounds to me like I will need the unlimited surfing option at $7 and the Windows Mobile Unlimited e-mails at $15. Getting expensive... Will call them back once the phone shows up and see what they can do for me...

I confirmed with two fido reps at thier corporate centre and the Toronto Eaton Centre and they said that I could veiw any number web pages from thier phones or ALL in ones such as Samsung Jack or Motorola Q 9H but downloading is NOT included and is charged per KB. So I can view a webpage or email but I CAN NOT download.

I am not sure if Bell' s $7 unlimited surfing planing on the HTC touch allows unlimitted download but I think it does but you have to check with bell. You can cancel your Fido contract within 14 days or if they mislead you into signing a contract

[Pilgrim]

I called Fido today, and spoke with a very nice CSR. Is this a good deal? It has everything I asked for, and apparently they put $20 in credits in there too.

3 year agreement, free razr2 (used $80 in fido dollars towards it)

250 daytime local minutes
3 months unlimited local phone calls
unlimited surf (internet)
unlimited incoming local
voicemail-10 msgs/callerid
unlimited e/w 7pm-8am
100 text messages
25 pic/vid messages
100 long distance minutes

$41.45 including SAF + 911
$47.25 after taxes

It's much better than what I was getting before, but I want to make sure I'm getting my moneys worth, if im going to be stuck in this thing for 3 years.

[thomasnsx]

I finally decide to give this a try mainly because I want to lower my bills. This is what I got and is happy with.

200 day time
Unlimited weekend + weeknight(starting at 7pm)
1000mins fido-fido
100 SMS
Voicemail + CallerID
SAF + 911 (included)
6months unlimited local calling
Free Motokrzr K1 phone
$15 monthly credit

For $28.76/month tax included…..2yr agreement

[flexwong]

I finally decide to give this a try mainly because I want to lower my bills. This is what I got and is happy with.

200 day time
Unlimited weekend + weeknight(starting at 7pm)
1000mins fido-fido
100 SMS
Voicemail + CallerID
SAF + 911 (included)
6months unlimited local calling
Free Motokrzr K1 phone
$15 monthly credit

For $28.76/month tax included…..2yr agreement

that's not bad. how long have u been with fido? and i assume you had to sign a new agreement in order to get the free phone and u/l calling for 6 months?

[george12345]

I have been with fido since 2000, never on contract though. Every 1-2 years all I could get out of them was a free phone (less fido dollars).

After negotiating with 5-6 different supervisors in the cancellation department. This seems to be the best they would do for me..

200 daytime
1000 evenings/weekends (7 pm)
unlimited incoming
voice mail and caller ID
unlimited email with 2 mb surfing
Moto 9QH free (but they took my 105 fido dollars)
***note for anyone interested.... if u have this phone or any other windows mobile phone... the $7 unlimited surfing is NOT applicable, I confirmed this with 3 different supervisors and read an article on Rogers scamming people with the same option***

2 year contract ... costing me 43/mth including SAF, 911 and tax

I'm pretty sure the big hit on my plan was the phone, since they charge 475 on a 2 year contract for this new model.

Any feedback would be appreciated as I still have 10 days to cancel...

[thomasnsx]

that's not bad. how long have u been with fido? and i assume you had to sign a new agreement in order to get the free phone and u/l calling for 6 months?

My contract just expired so had to sign a new one. Been with them for since 2003.

[BrianJai]

hi, i have a question it says who is eligble? it says month to month subscribers, well im stil on contract 3 year too :( been with fido for like a few months now am i able to call in for better deal bcuz i have to pay like almost 50 dollars... for 250 airtime min, unlimted network + unlimted incoming, unlimted text, voicemail, free caller display. any help thanks? maybe PM bcuz i tend to forget to check posts on this thread lol.

[Trooper8111]

hi, i have a question it says who is eligble? it says month to month subscribers, well im stil on contract 3 year too :( been with fido for like a few months now am i able to call in for better deal bcuz i have to pay like almost 50 dollars... for 250 airtime min, unlimted network + unlimted incoming, unlimted text, voicemail, free caller display. any help thanks? maybe PM bcuz i tend to forget to check posts on this thread lol.

You're on contract with them for the remaining period but you can always change the plan that you're on. The closer you are to the end, the better deal you seem to get from them.

[watta3]

Couple's plan 45$
200 shared minutes
200 bonus shared minutes (from promotion)
unlimited incoming
Extra
Free Call Display on both (14$)
Free 100 text on both
$10 credit/months on each accounts (20$)
100$ one time credit on both ($200)

couple's 45$ plan, 3 year contract

45$ + 2x7 (SAF) + 2x0.5(911) + tax

44.8 for 2 lines.

[666Hunter666]

I have been with fido since 2000, never on contract though. Every 1-2 years all I could get out of them was a free phone (less fido dollars).

After negotiating with 5-6 different supervisors in the cancellation department. This seems to be the best they would do for me..

200 daytime
1000 evenings/weekends (7 pm)
unlimited incoming
voice mail and caller ID
unlimited email with 2 mb surfing
Moto 9QH free (but they took my 105 fido dollars)
***note for anyone interested.... if u have this phone or any other windows mobile phone... the $7 unlimited surfing is NOT applicable, I confirmed this with 3 different supervisors and read an article on Rogers scamming people with the same option***

2 year contract ... costing me 43/mth including SAF, 911 and tax

I'm pretty sure the big hit on my plan was the phone, since they charge 475 on a 2 year contract for this new model.

Any feedback would be appreciated as I still have 10 days to cancel...

I was negotiating a plan for my cousin and they offered something similar to yours.....
- 200 mins
- unlimited e/w
- unlimited incoming
- CD + VM
- SAF + 911 included
- choice of nokia 6300 or Motokrzr K1 phone free
- 3 months picture/ text messaging/ video messaging
on a 3 year plan @ $31.45 + tax
I also asked for the Moto 9QH but they wanted his $114 fido dollars and drop another $175 on top for that phone. The CSR from retentions said that she was giving $15 credit a month for the full 3 year contract.... I laughed at what she was calculating (CSR rep was named Natalie, I dont think she had any clue on retaining a long term client). It was the exact price of what they charge on the fido website. Also he has been a customer since 1997. Still a lot of work to do on this plan. By the way people negotiating for the Fido EPP which place of work did you guys mention? I tried the telus EPP for $17.30 and the bell plan from costco and it was a no go on those.

[Pilgrim]

I called Fido today, and spoke with a very nice CSR. Is this a good deal? It has everything I asked for, and apparently they put $20 in credits in there too.

3 year agreement, free razr2 (used $80 in fido dollars towards it)

250 daytime local minutes
3 months unlimited local phone calls
unlimited surf (internet)
unlimited incoming local
voicemail-10 msgs/callerid
unlimited e/w 7pm-8am
100 text messages
25 pic/vid messages
100 long distance minutes

$41.45 including SAF + 911
$47.25 after taxes

It's much better than what I was getting before, but I want to make sure I'm getting my moneys worth, if im going to be stuck in this thing for 3 years.

Is this a good price for what I'm getting? I'm thinking of calling back because I would like some more text messages in the plan.

[HughG]

Alright I had an Orgasm yesterday when talking to fido. :)


Basically i have two lines with fido. One is original city fido with SAF included.


The other was an old student plan with 100 daytime, callid vm, unlimited incoming and texting for about 48 buck with everything.

New plans are as follows.

City Fido hes going to give me a credit for the 16 dollar value bundle.

The guy said they dont usually do any credits for city fido but sine i have 2 lines blah blah he did it.

The best part he also gave the blackjack 2 for 80 bucks with 2 year contract.

So all in all im paying about 50 bucks bucks max for city fido with callid,vm, 2500 texts, nameid.

Thats crazy.

#2

For the second line.
300 Daytime minutes
1000 ev/weekend mins at 7
Unlimited incoming
callid/vm

25+ tax for 28.xx.

Thats crazy in my opinion. plus a free Krzr for 2 years.


300 daytime per second minutes is alot.

[BrianJai]

Alright I had an Orgasm yesterday when talking to fido. :)


Basically i have two lines with fido. One is original city fido with SAF included.


The other was an old student plan with 100 daytime, callid vm, unlimited incoming and texting for about 48 buck with everything.

New plans are as follows.

City Fido hes going to give me a credit for the 16 dollar value bundle.

The guy said they dont usually do any credits for city fido but sine i have 2 lines blah blah he did it.

The best part he also gave the blackjack 2 for 80 bucks with 2 year contract.

So all in all im paying about 50 bucks bucks max for city fido with callid,vm, 2500 texts, nameid.

Thats crazy.

#2

For the second line.
300 Daytime minutes
1000 ev/weekend mins at 7
Unlimited incoming
callid/vm

25+ tax for 28.xx.

Thats crazy in my opinion. plus a free Krzr for 2 years.


300 daytime per second minutes is alot.

sorry to say ****, but that **** sucks LOL . . . compared to what i have...since youre sayin you pay 50 dollars...
i got
250 daytime mins.
unlimted NETWORK
unlimted incoming
unlimted text
voicemail
caller id
6 months unlimted talking
100 long d mins
plus a 10 dollar monthly credit
all this for 47 i tihnk its kinda expensive and i kinda want to call in but i jus started this plan only for a few months so i dont kno if they'll negotiate anything with me ? :|

[HughG]

sorry to say ****, but that **** sucks LOL . . . compared to what i have...since youre sayin you pay 50 dollars...
i got
250 daytime mins.
unlimted NETWORK
unlimted incoming
unlimted text
voicemail
caller id
6 months unlimted talking
100 long d mins
plus a 10 dollar monthly credit
all this for 47 i tihnk its kinda expensive and i kinda want to call in but i jus started this plan only for a few months so i dont kno if they'll negotiate anything with me ? :|


hehe im gonna asssume your being sarcastic hehe.
Your plan isnt all that bad

[hohohong]

I have 2 plan:

No. 1 CityFido $40, SAF included. Paying $9 for Caller ID and VM. Contract expires mid march..... Have this since 2002.

No. 2. Fairly new line (1 month old)...just signed up month to month $20 for 200 min anytime. Didn't sign any contract.

Gonna renew No.1 in couple of weeks...... What do you think I can get of I sign contract for both 2 lines??

I almost wanted to switch to bell unlimited internet on HTC touch.

Cheers everyone for ur input!!

[msb45]

So here's what I negotiated with fido - thoughts?

300 daytime
1000 E/W starting at 7PM
Unlimited incoming calls
Caller ID
Voicemail
Unlimited WAP browsing
100 Text messages
(6 months unlimited local calls, which I don't need)
COST: 25 + 6.95 + tax on a 2 year contract

RAZR2 for 150+tax (after using up my 70 fido dollars)

what do people think, worth taking?

[Inno]

I called today and got a CSR that offered the following (EPP + CID/VM):
- 200 min
- EW @ 5pm
- CID, VM
- -$10 rebate / month

= ~$23.95 with System Access Fee + 911
= $26.83 after tax, and $100 credit (I was month-to-month).

Not much more than I was paying for 100 minutes + VM (a retention plan).

I'm a satisfied customer. I guess spending 5 years with Fido was worth it (or was it :?: )

What does "$100 credit" mean? Does this get applied to your bill, is it already reflected in the monthly fees or is it FidoDollars?

[thush]

i just called fido and i was offered..
my 2 year contract expired on August 2007, so currently im on month to month.

NEW OFFER:
-3 year contract..
fido to fido and fido rogers
unlimited incoming..
250 day time...
-unlimited even and weekend
1000 LD mins...
caller id and VM

also if i don't get a phone, they said they can give me 50$credit.
$37.45(with tax and SAF).
---

should i get this plan?? or can i get any better than this?

[algary]

I called in on March 1, all I did was mention the telus $17.30 deal, she asked what it included put me on hold for 3 mins and came back and matched it with a 15 dollar deal. It includes

200 daytime
unlimted ev/wknds starting at 7
caller id, vm
1000 fido-fido

unlimited text : $10... She refused to include it in the plan

I also got the samsung jack for $190 on a 2 year contract, she said the phone is too new, she couldn't go any lower. It's still cheap considering it's $400 on a 2 yr agreement.

costs me $25/m plus saf and gst..I was paying $55/m before for almost the same deal.

[rogeryen]

i renewed my plan with the new EPP plan,

200 daytime min
Unlimited Evenings and Weekends starting at 5pm - $17.50
Caller ID - $7.00
$10 credit/month
+SAF+Tax everything came to around $25 a month.

signed a 3 year contract and got a Samsung A736 for free, and sold it for $150.

[Inno]

i renewed my plan with the new EPP plan,

200 daytime min
Unlimited Evenings and Weekends starting at 5pm - $17.50
Caller ID - $7.00
$10 credit/month
+SAF+Tax everything came to around $25 a month.

signed a 3 year contract and got a Samsung A736 for free, and sold it for $150.

Do you just have to ask for EPP, or is there something else required like proof that you are a member of some org.?

Also, is the Telus $17.30 plan still available? I can find no info on their site.

[DynomiteHunter]

i currently have a family plan with fido $35 for two phones
it was a 3 yr contract but it ended like half a year ago,

im thinking of switching to rogers or making it two sep plans with fido

what do i say? im thiking of getting the w580 at futureshop with two EEP plans. whats a good strategy to talk the csr in giving me them for 0$? or some sort of deal?

[S.Chan]

Do you just have to ask for EPP, or is there something else required like proof that you are a member of some org.?

http://www.redflagdeals.com/forums/showthread.php?p=6439946#post6439946

[algary]

The 17.30 plan is a telus retention plan, you can't find it on the actual website. But they do offer it. I don't know when it expires, but Fido matched it for me just 2 days ago and they didn't even ask where or when I heard about it. All you have to do is mention it. You can find more details on the Telus 17.30 forum.

[subgau]

I am in my 6th month of 36.
$25+8call display
student plan
150 day time
unlimited incoming call
1000 weekday/weekend

All I want is a discount on the $16-18 value pack.

Do you guys think it's too early(6month) to ask for a discount?

[calpico]

I just called Fido and here what I got with a 3yr contract:

CityFido (had it previously)
CID, VM, and 50 Txt Mssg
1000 LD minutes (Canada)
$50 credit
SAF and 911 included for $60.00 a month.

Is this a good deal???

[HughG]

plus taxes ?

[rogeryen]

Do you just have to ask for EPP, or is there something else required like proof that you are a member of some org.?

Also, is the Telus $17.30 plan still available? I can find no info on their site.

Heard that you have to prove your membership status, ie. fax your airmiles card, but i wasn't asked to do that, the csr just asked me if I am a employee or member, and I said member, then she just gave it to me.

[Inno]

Heard that you have to prove your membership status, ie. fax your airmiles card, but i wasn't asked to do that, the csr just asked me if I am a employee or member, and I said member, then she just gave it to me.


Which is better: the Fido EPP or the Telus $17.30 plan?

[delicacy]

I tried calling today to better my existing deal that still has 24 month left and was told by the CSR that the number I was calling (the number listed on the front page) was not authorized to give credits and was only allowed to cancel numbers. Then he proceeded to tell me that there was no way I could better my deal, but agreed to give me a 5 dollar credit for 12 months. He then said that if I wanted a better deal I would have to take out a new contract.

I was wondering: Did I just get a bad CSR or am I really unable to alter my existing contract?

[jchan1985]

nearing the end of my contract and I currently have...

$25
unlimited incoming
unlimited E&W 7pm
150 day time

$10 - F2F Canada (incl. txt msg)

$9 - CD & VM

$25 - Blackberry connect 3mb
+ SAF + 911 - $10 (F2f) - $15 (BB connect) + tax = ~$57.80

The best I've been offered so far for signing a new 2yr contract is...
a $30 value pack that includes
CD, enhanced VM, Name display, who called, 100txt, 3mb BB connnect
$15 credit (vs. my current $25 credit)

what do I say? think I can do better?

[rogeryen]

Which is better: the Fido EPP or the Telus $17.30 plan?
About the same I'd say. Unlimited evenings at 5pm is really nice though.

I tried calling today to better my existing deal that still has 24 month left and was told by the CSR that the number I was calling (the number listed on the front page) was not authorized to give credits and was only allowed to cancel numbers. Then he proceeded to tell me that there was no way I could better my deal, but agreed to give me a 5 dollar credit for 12 months. He then said that if I wanted a better deal I would have to take out a new contract.

I was wondering: Did I just get a bad CSR or is am I unable to alter my existing contract?

You are still stuck with them for 2 years, most likely they are not gonna want to offer you anything good, because they don't need to.

[delicacy]

You are still stuck with them for 2 years, most likely they are not gonna want to offer you anything good, because they don't need to.

Do you think I should try calling back or is there no use?

[thush]

i just called fido and i was offered..
my 2 year contract expired on August 2007, so currently im on month to month.

NEW OFFER:
-3 year contract..
fido to fido and fido rogers
unlimited incoming..
250 day time...
-unlimited even and weekend
1000 LD mins...
caller id and VM

also if i don't get a phone, they said they can give me 50$credit.
$37.45(with tax and SAF).
---


can someone help me out.. is it a good deal?? or i should talk them down....???

[calpico]

HughG,

It was including taxes but I might have got WhoCalled thrown in as well since I just started getting these text messages from Fido when I missed some calls.

[muff1nman]

anyone know what time Fido retetion department closes on friday?

[S.Chan]

anyone know what time Fido retetion department closes on friday?

Fido Retentions Office Hours
Monday - Friday: 8am - 9pm Local Time
Saturday: 9am - 6pm Eastern Time
Sunday: Closed

[vinnytran]

I signed up two days ago and called back the next day saying i wanted to cancel my play. i got a really like rep who helped me out. let me know if i can push for a little more which i think i can get.

100 daytime
unlimited even/week (5pm)
2500 text
call id

all of that with tax incld is ~$31

I think i can push for another 100 minutes and maybe even a couple features (who called, vm).

[matkun]

Not sure if this is a very good deal but I renewed my fiancees old plan:

$35 monthly plan (which we are paying $25 for before and will continue)
150 daytime minutes
unlimited evenings/weekends
unlimited incoming

Fido-to-Fido including long distance ($10 option for no charge)

So total is $25 plan + $10 F2F - $10 credit + $6.95 access fee + 50 cent fee + tax = ~$37 monthly fee

Got the Motorola W510 phone to replace her broken V360 for no charge with 2 year contract. Apparently they will use 100 Fido dollars but the rep will put in a request to re-add them.

Opinion on hot or not? It seems like it's roughly equivalent to a $20 monthly credit and an extra $100 rebate on the phone on top of the normal $200 rebate for 2 year agreement.

[gneneres]

this is my first time ever calling fido to request for a better plan
my contract expired sometime last year, so now i'm on monthly basis

my plan right now:
100 weekdays
1000 e/w
unlimited fido-to-fido
call display
paying $43.83 incl taxes

i called the retention centre number today and the guy offered me this:
all features similar to current plan + $10 credit for 24 months
comes up to $33.83 incl tax for 2 years contract + $50 credit (cos i didn't want a phone) + 6 months unlimited local call

we talked for like 30 mins and he refused to give me any better offer!
so finally i asked for a better offer on a monthly basis since i don't wanna get into a contract that wasn't good at all

on a monthly basis, he offered me a $10 credit!
so basically, the only benefit for me to get into a 2 yr contract was the stupid $50 credit and 6 months unl local call! which i'd already told him i didn't need unlimited local call, i'd rather "exchange" that value for something else like free caller display

i'm pretty happy with my $10 credit without signing any contract now
but what do you guys think?
should i call again to try my luck?

[DynomiteHunter]

if you call fido retentions to open a 3yr epp plan

do they give you a free phone?

cause i finished my couples 3yr plan fido with them like half a year ago and i wanna switch one to rogers and one to fido both on epp plan

im planning on getting rogers to match the fido epp plan, going to futureshop for that probably

[acekiller]

if you call fido retentions to open a 3yr epp plan

do they give you a free phone?

cause i finished my couples 3yr plan fido with them like half a year ago and i wanna switch one to rogers and one to fido both on epp plan

im planning on getting rogers to match the fido epp plan, going to futureshop for that probably

Futureshop won't match the plan for you, they don't have the authority.

[Bookpreviews]

Thanks for all the info :)

I'm about to buy a Fido phone this week.
I'm with Telus right now and went to their store last week and after being with them 6 years they have no good plans to offer me.
No free phone, no free call display and voicemail and/early evenings which is what I have.

With Telus I have 60 daytime minutes, free lunch hour calling 12-1pm, eve/wkd unlimited, free call display and basic voicemail.
I also had a free LG phone when I renewed 3 years ago and no activation fees ever and warranty included.

Went to the Telus store and was just offered the phones on display and the printed plans and they wanted an activation fee to switch my phone.
Was paying $35 plus tax for this. But buh-bye Telus finally.

Went to Wireless Wave (a mall store) to ask about Fido and the guy working was ok, was going to discount a 2gb memory card for me as well and told me the extended warranty for 3 years was $70 and if you do not use it you get the $70 back as a credit in 3 years.
That sounded ok, but I don't think I need a warranty for my phone- never had any problems before in 6 years and drop my phones a lot :)

Fido kiosk in the same mall offered me the Unlimited incoming plan in the flyer for $30 and offered to give me a free laptop bag.
Sounds like an ok deal.

My Telus phone, the battery is only lasting 40 minutes talk time now- so need a new phone soon.

Q: Has anyone bought the extended Warranty service? And do you really need it? It doubles the price of the phone from what I saw anyways.

[acekiller]

Thanks for all the info :)

I'm about to buy a Fido phone this week.
I'm with Telus right now and went to their store last week and after being with them 6 years they have no good plans to offer me.
No free phone, no free call display and voicemail and/early evenings which is what I have.

With Telus I have 60 daytime minutes, free lunch hour calling 12-1pm, eve/wkd unlimited, free call display and basic voicemail.
I also had a free LG phone when I renewed 3 years ago and no activation fees ever and warranty included.

Went to the Telus store and was just offered the phones on display and the printed plans and they wanted an activation fee to switch my phone.
Was paying $35 plus tax for this. But buh-bye Telus finally.

Went to Wireless Wave (a mall store) to ask about Fido and the guy working was ok, was going to discount a 2gb memory card for me as well and told me the extended warranty for 3 years was $70 and if you do not use it you get the $70 back as a credit in 3 years.
That sounded ok, but I don't think I need a warranty for my phone- never had any problems before in 6 years and drop my phones a lot :)

Fido kiosk in the same mall offered me the Unlimited incoming plan in the flyer for $30 and offered to give me a free laptop bag.
Sounds like an ok deal.

My Telus phone, the battery is only lasting 40 minutes talk time now- so need a new phone soon.

Q: Has anyone bought the extended Warranty service? And do you really need it? It doubles the price of the phone from what I saw anyways.

never thought about getting warranty. a reg cell phone that is 2 years old is pretty outdated and worth little, unless you get one of those top of the line cellphones that are worth several hundred dollars and are designed to use it for a decade.

[DynomiteHunter]

why cant futureshop wireless csr ppl price match for me

cant i just tell them that i went to the source and the person offered me such and such a deal and ask them if they can give me a deal that matches it?

[wanton007]

why cant futureshop wireless csr ppl price match for me

cant i just tell them that i went to the source and the person offered me such and such a deal and ask them if they can give me a deal that matches it?

They can't because any retailer like Futureshop, wireless wave etc DO NOT work for Fido. They work for the stores that you are in. They have no access to billing, your account information etc etc.

The number you call to speak to FIDO work for FIDO and have access and the power to pull of retention plans.

[DynomiteHunter]

ohh i c
but can the futureshop csrs still give me the epp plan for rogers?

[DynomiteHunter]

hey iwas wondering
i've been a fido user for 6yrs+ with two cell phone lines

i've finished my 3yr couples contract with them like half a year ago but i've been staying with them

if i call to cancel saying that telus is offering an epp plan will theyoffer me their fido epp plan+ extra deals?

also, if i want to get the phones for freedo they mail it to me?

[tobiko]

what does epp stand for actually? and what is the difference btwn network call vs normal call??

[Candeeman]

what does epp stand for actually? and what is the difference btwn network call vs normal call??

EPP--->Employee Purchase Plan

[Inno]

if you call fido retentions to open a 3yr epp plan

do they give you a free phone?

cause i finished my couples 3yr plan fido with them like half a year ago and i wanna switch one to rogers and one to fido both on epp plan

im planning on getting rogers to match the fido epp plan, going to futureshop for that probably

I just did something like this last night. Like you I had two phone lines. I set two lines up for 3 years and got two free Samsung A736s. (On the site this is $150 with a 3 year plan.)

Here is my deal:


Both lines have:
200 free daytime
free evgs & wkds.
first 6 months UL local calling
CD/VM
Free Samsung A736
$200 credit ($400 total)
1,000 Fido to Fido

Line 2: 2,500 text messages (my daughter does a lot of texting as a student)

Total cost $42 (includes SAF) plus taxes. So about $14 per line per month, cheaper than the $17 EPP plan! I am happy!

Also, with the $400 credit I won't have to pay a bill for 9 months!

[rayray27]

im halfway through my 3 year contract with fido with 200 daytime minutes, unlimited evenings and weekends + call display and im paying about about 45-50 with SAF and taxes all in. I don't really use up all the minutes so I really think I'm paying a bit too much. just lookin for something with 100 daytime minutes, unlimited evenings and weekends + call display and voicemail for obviously less then what im currently paying. what are my chances getting that plan or anything at all?

[*trish*]

I've been with Fido for approx 4 years. I believe I had some small plan like $25/$30 a month - very standard.

I have been away for about 6 months, during which time I asked them to hold my account, which they did by putting me on the lowest plan ($10) and crediting my account with the cost.

Somewhere along my travels I lost my original phone, so I'm going to need a new one as well...

Anyhow, I'd like to reinstate my account next week, and was wondering what kind of retention plans they have been offering lately, and what I can expect to get? I probably will only be in toronto for another year, so I probably shouldn't sign a contract.

Any help/tips would be appreciated!

[Inno]

I've been with Fido for approx 4 years. I believe I had some small plan like $25/$30 a month - very standard.

I have been away for about 6 months, during which time I asked them to hold my account, which they did by putting me on the lowest plan ($10) and crediting my account with the cost.

Somewhere along my travels I lost my original phone, so I'm going to need a new one as well...

Anyhow, I'd like to reinstate my account next week, and was wondering what kind of retention plans they have been offering lately, and what I can expect to get? I probably will only be in toronto for another year, so I probably shouldn't sign a contract.

Any help/tips would be appreciated!

The $17 EPP plan is pretty good. There is some detail in this thread, also it has a separate thread.

[*trish*]

The $17 EPP plan is pretty good. There is some detail in this thread, also it has a separate thread.

Yah - It looks quite good -- but is there any way to get it without the 3 year contract?

Do you think I might be able to negotiate voicemail and caller id in as well?

- another question, since I lost my phone, do I need to purchase a new sim card from Fido? Or, if I purchase a phone elsewhere, how do i register it with fido? It's just i'm not crazy about thier current selection of phones...

[acekiller]

Yah - It looks quite good -- but is there any way to get it without the 3 year contract?

Do you think I might be able to negotiate voicemail and caller id in as well?

- another question, since I lost my phone, do I need to purchase a new sim card from Fido? Or, if I purchase a phone elsewhere, how do i register it with fido? It's just i'm not crazy about thier current selection of phones...

if you buy a phone from fido, a new sim card will come with it. If not, you will have to buy a new sim card (or perhaps get to give u one for free)

[Inno]

if you buy a phone from fido, a new sim card will come with it. If not, you will have to buy a new sim card (or perhaps get to give u one for free)

I have an extra (new, unused) SIM card I can let you have for half of whatever Fido is selling them for now. Just PM me. I am in Toronto.

[Inno]

Yah - It looks quite good -- but is there any way to get it without the 3 year contract?

Do you think I might be able to negotiate voicemail and caller id in as well?

- another question, since I lost my phone, do I need to purchase a new sim card from Fido? Or, if I purchase a phone elsewhere, how do i register it with fido? It's just i'm not crazy about thier current selection of phones...

Just try to negotiate a shorter contract, they might go for it. Same for VM and CD. You don't really register the phone, just the Fido SIM. Once you have a working SIM you can stick it in any unlocked GSM phone, Fido or not.

[*trish*]

I have an extra (new, unused) SIM card I can let you have for half of whatever Fido is selling them for now. Just PM me. I am in Toronto.


do SIM cards in canada have a number attached to them? forgive me if this is a silly question, but here in Kenya they do - so I wouldn't be able to keep my old number if i bought a SIM privately?

Good deal though, thanks!

[Inno]

do SIM cards in canada have a number attached to them? forgive me if this is a silly question, but here in Kenya they do - so I wouldn't be able to keep my old number if i bought a SIM privately?

Good deal though, thanks!

Each SIM card has a serial number that Fido will ask you for when you set up the account. No you can't use a Kenyan service provider's SIM with a Fido account, it has to be a Fido SIM.

As far as your old phone number goes, I don't know why they wouldn't let you roll it over when you activate a new SIM, since it is still assigned to you. Makes sense to me, it's just that you lost your old SIM when you lost your phone so why not keep the number.

The serial number of the SIM is different from the phone number. Fido will link them up when you activate your new SIM.

[Copper Flux]

Yah - It looks quite good -- but is there any way to get it without the 3 year contract?

Do you think I might be able to negotiate voicemail and caller id in as well?

- another question, since I lost my phone, do I need to purchase a new sim card from Fido? Or, if I purchase a phone elsewhere, how do i register it with fido? It's just i'm not crazy about thier current selection of phones...

I just signed up for the EPP plan a few days ago. The guy I spoke to would not give me the plan without signing for 3 years. I also tired to get VM and CID included in the price, but he wouldn't budge on that. He did give me both for $8/month as oppose to $9 because I had it on my previous plan for that price.

I also got a free phone (RAZR2) for signing, but I had to use my 70 Fido dollars. He gave me a discount on the phone, only because I signed for the 3 years.

But it's worth a shot to call in and see what they offer you.

[savemo]

What does "$100 credit" mean? Does this get applied to your bill, is it already reflected in the monthly fees or is it FidoDollars?

$100 credit applied towards my bill (or so the CSR said). I'll find out when my bill arrives...

[djactivator]

I am on city fido right now planning on cancelling as I have no use for the plan really, i pretty much just use my phone to chat to gf during the week and friends during the weekend. There are TONS of $30 plans out there that wold be more than enough for waht I need. I could use a new phone too! Whats FiDO throw at customers on Citi Fido plan wanting to get out of their contract?

[st7860]

$30 plans have a licence fee on them of $6.95 per month. they aren't as cheap as you think.

[acekiller]

I am on city fido right now planning on cancelling as I have no use for the plan really, i pretty much just use my phone to chat to gf during the week and friends during the weekend. There are TONS of $30 plans out there that wold be more than enough for waht I need. I could use a new phone too! Whats FiDO throw at customers on Citi Fido plan wanting to get out of their contract?

I think you are better off selling your plan to ppl who needs it.

[frozenmelon]

I think you are better off selling your plan to ppl who needs it.

Unless I'm mistaken, you're not allowed to transfer city fido contracts anymore...

[UncleRico.]

I am on city fido right now planning on cancelling as I have no use for the plan really, i pretty much just use my phone to chat to gf during the week and friends during the weekend. There are TONS of $30 plans out there that wold be more than enough for waht I need. I could use a new phone too! Whats FiDO throw at customers on Citi Fido plan wanting to get out of their contract?
Try to keep the CityFido plan and have stuff added to it with credits on top. I recently got a friend a $10 credit on her plan and added some texts, making it come out to $35 no saf with 100 texts.

That plan is like the Babe Ruth rookie card of cell plans. I wouldn't drop it.

[Demon_Twinz]

ya .. u can not transfer the plan anymore

u should be able to get SAF included np and maybe some little freebie if they realize u dont' use it

in the long run nothing offered anywhere could come close to city fido.

[Raven_007]

Anyone knows if on Motorola W510 or MOTOKRZR K1 you can change the volume of the alarm or keep it separate for the text messages/incoming calls volume?
I know my old V18X could do that. I don't want to receive any phone calls at night, but don't want the alarm to be "silent".

[thush]

I called Fido today..and got...

-3yr contract
-Fido to Fido
-Fido to Rogers
-Unlimited incoming
-unlimited evening and weekends(after 7pm)
-50 texts free
-caller id and VM
-250 Daytime Minutes
-100 LD minutes
-and a free RAZR 2 with my 76Fido Dollars

-after tax and SAF it came to $31.00.

[Allstarplaya546]

I think Fido and Rogers has a non-advertised promotion going on.
If you go to a store and show your airmiles/CAA membership, you get 200 anytimes minutes and unlimited evening and weekends past 5pm for fido, and 6pm for rogers I think for 17.50. (Including SAF I beleive) For those interested, go ask about it! Since I just got something similar to it!

[colonel62359]

I was on for 4 years, the first 2 of which were on a contract. I had:
- 200 mins anytime
- voicemail

which cost about $37/month with tax. I negotiated:
- 200 mins anytime
- unlimited evenings and weekends (AFAIK starting at 7)
- 1000 F2F
- 100 outgoing SMS
- VM, CID w/name
- Motokrzr k1 (had $83 in fidodollars, CSR waived the difference)

On a 2 year contract... $26.45 plus tax. Never yelled or threatened to cancel, just mentioned what I wanted and I got it.

[lengmui]

just called fido rententions this morning..i was on this plan for the past 7 yrs:

200anytime
unlim eve/wkends starting at 7
fido-fido (not rogers)
everything in the $16 value pack bundle (cid, vm, 2.5k sms...etc)

all for $60/all included (expensive i know....)

so then i read this thread and called them and said i got offered a deal in telus and i think i must have gotten a really nice csr..and i got offered:

200anytime
unlim eve/wkends starting at 5
unlimited fido-fido and fido-rogers
everything in the $16 value pack that i had remains unchanged (so i still have the 2.5k txt!)
2 months unlim local calls
75 credit since i didnt need a new phone

all for $34.00/all included!!
AND $15 credit each month = $19(?) - will know when bill comes...

thats like 1/4 of my previous price......i shall know how good this is when my bill comes =)

on another note: wat will happen with my 2yr contract is over? would i have the same stuff or would i have to call again??

[acekiller]

just called fido rententions this morning..i was on this plan for the past 7 yrs:

200anytime
unlim eve/wkends starting at 7
fido-fido (not rogers)
everything in the $16 value pack bundle (cid, vm, 2.5k sms...etc)

all for $60/all included (expensive i know....)

so then i read this thread and called them and said i got offered a deal in telus and i think i must have gotten a really nice csr..and i got offered:

200anytime
unlim eve/wkends starting at 5
fido-fido and fido-rogers
everything in the $16 value pack that i had remains unchanged (so i still have the 2.5k txt!)
2 months unlim local calls
75 credit since i didnt need a new phone

all for $34.00/all included!!
AND $15 credit each month = $14!!

thats like 1/4 of my previous price......i shall know how good this is when my bill comes =)

on another note: wat will happen with my 2yr contract is over? would i have the same stuff or would i have to call again??

To be honest, I think either you made a mistake or the CSR lied to you. Your credits are about ~$40 per month while your basic plan is only $20. You can only have a MAXIMUM amount of credits = to the value of your plan, in this case, $20.

I think it is $34 AFTER the $15 credits, not before.

[lengmui]

i really wouldnt be surprised if i am mistaken haha..its a bit too good if its true..=\ anyways i am expecting a ~$30 bill..so i'll know when the bill comes lol

on another note...my bf just negotiated another fido retention plan also:

he had 100 daytime mins, vm/cid, 1000 e/w mins starting at 7 and unlim text and talk fido-fido

negotiated deal:
200 daytime mins
unlim e/w starting at 5
1000 fido-fido mins
cid/vm
unlim sms to any service provider
6 months unlim local calls
$100 credit since he didn't want a new phone

all for ~$35/month all inclusive

[flexwong]

just called fido rententions this morning..i was on this plan for the past 7 yrs:

200anytime
unlim eve/wkends starting at 7
fido-fido (not rogers)
everything in the $16 value pack bundle (cid, vm, 2.5k sms...etc)

all for $60/all included (expensive i know....)

so then i read this thread and called them and said i got offered a deal in telus and i think i must have gotten a really nice csr..and i got offered:

200anytime
unlim eve/wkends starting at 5
unlimited fido-fido and fido-rogers
everything in the $16 value pack that i had remains unchanged (so i still have the 2.5k txt!)
2 months unlim local calls
75 credit since i didnt need a new phone

all for $34.00/all included!!
AND $15 credit each month = $19(?) - will know when bill comes...

thats like 1/4 of my previous price......i shall know how good this is when my bill comes =)

on another note: wat will happen with my 2yr contract is over? would i have the same stuff or would i have to call again??

your credits will probably expire after 2 years, they put a limit on how long they credit your account. but your plan will remain the same, they cannot change the basic parts of your plan without your consent. so near the end of 2 years, just call back to renegotiate the credits or something.

[goldeneyed]

I have a question regarding txt messaging with FIDO. On their website they have plans for 50, 100, 2500 txt messages. It doesn't say anywhere that there's an option available for unlimited txt messaging, yet a lot of people here say they have gotten it. My friend also says he has it but I looked at his statement and it doesn't show that anywhere. Anyway I was just curious how they could offer an option like that when it's not available at all.

[Inno]

I have a question regarding txt messaging with FIDO. On their website they have plans for 50, 100, 2500 txt messages. It doesn't say anywhere that there's an option available for unlimited txt messaging, yet a lot of people here say they have gotten it. My friend also says he has it but I looked at his statement and it doesn't show that anywhere. Anyway I was just curious how they could offer an option like that when it's not available at all.

2,500 is not enough??!! Sounds pretty close to unlimited to me!

[st7860]

I have a question regarding txt messaging with FIDO. On their website they have plans for 50, 100, 2500 txt messages. It doesn't say anywhere that there's an option available for unlimited txt messaging, yet a lot of people here say they have gotten it. My friend also says he has it but I looked at his statement and it doesn't show that anywhere. Anyway I was just curious how they could offer an option like that when it's not available at all.

you have to call this number to get it. 1-888-259-3436 and choose 'deactivate' from the menu.

[goldeneyed]

2,500 is not enough??!! Sounds pretty close to unlimited to me!

Oh 2500 is more than enough for me. Just like 1000 evening minutes is enough for me also, but I know that they offer an actual unlimited plan too. But believe it or not, I have seen my friend's statement and he's had over 3000 txt's in consecutive months. I just wanted to know if there was a plan for unlimited txts and how can you get it.

[mayflowers416]

I think Fido and Rogers has a non-advertised promotion going on.
If you go to a store and show your airmiles/CAA membership, you get 200 anytimes minutes and unlimited evening and weekends past 5pm for fido, and 6pm for rogers I think for 17.50. (Including SAF I beleive) For those interested, go ask about it! Since I just got something similar to it!

has anyone confirmed this? cuz this is a really good deal!!!

[HughG]

has anyone confirmed this? cuz this is a really good deal!!!

its not including saf thats extra

[bimmer318ti]

I got a pretty sik deal also.

- Unlimited Incoming
- Unlimited Weekends
- 250 Day Time mintues
- 2500 Text Msgs
- Name Caller Id
- Voice Mail
- Who called

All for ~ $43 Taxes Included.

Also signed a 2 year Contract, and got 6 months unlimted talking, as well as the Moto Q9 Phone for my existig $85 fido dollars
:cheesygri

I just wish they had a unlimited internet surf option :(

[Inno]

I got a pretty sik deal also.

- Unlimited Incoming
- Unlimited Weekends
- 250 Day Time mintues
- 2500 Text Msgs
- Name Caller Id
- Voice Mail
- Who called

All for ~ $43 Taxes Included.

Also signed a 2 year Contract, and got 6 months unlimted talking, as well as the Moto Q9 Phone for my existig $85 fido dollars
:cheesygri

I just wish they had a unlimited internet surf option :(

Can't you add "unlimited browsing" to your VM/CD/Text pack for around $5? That is what my CSR told me. But UL browsing does not include downloads, you will get charged for any downloading.

[bjan]

Contract expired today so I called them up.

Spoke to a nice girl and ended up with a cheap plan that suits my needs and tailored it so I didn't need to sign an agreement. (I'm trying to hold out until the Z750 is released to sign an agreement)

$20/month
100 weekday
1000 evening + weekends starting at 7pm
call display

Credits:
$5/month for 12 months
Unlimited calling for 6 months
Voice messaging for 12 months
100 text messages/month for 12 months

Comes out to $25.14/month after taxes. With luck won't have to stick with the plan longer than the 6 month unlimited calling lasts.

[0-0-7]

I've been reading this thread, and finally called Fido to reduce my bill from about $50/mo which included Unlm Inc/E+W, 150 Anytime, VM/CID, 100 text msgs.

I got:
-Unlimited Incoming / Evenings and Weekends
-Caller ID / VM / Who Called? / Name Display / Unlimited WAP
-No System Access Fee (SAF) or e911 Fee
-2,500 text msgs
-150 Anytime mins
-Nokia 6300

for $36/mo.

Is this a good deal?

Forgot to ask ... if I have an unlocked Nokia N95, can I still use the unlimited WAP or will they charge me extra as it isn't a Fido phone. How can they tell?

[marseille13]

I've been reading this thread, and finally called Fido to reduce my bill from about $50/mo which included Unlm Inc/E+W, 150 Anytime, VM/CID, 100 text msgs.

I got:
-Unlimited Incoming / Evenings and Weekends
-Caller ID / VM / Who Called? / Name Display / Unlimited WAP
-No System Access Fee (SAF) or e911 Fee
-2,500 text msgs
-150 Anytime mins
-Nokia 6300

for $36/mo.

Is this a good deal?

Forgot to ask ... if I have an unlocked Nokia N95, can I still use the unlimited WAP or will they charge me extra as it isn't a Fido phone. How can they tell?

No, you cant use your N95, the unlimited wap is for fido phones only, and is identified by IMEI number, so if youre not using a fido phone/IMEI, you will be charged.

[0-0-7]

yeah i figured as much, after reading all 30 pages of the unlimited wap thread. this sucks, i really really want to use the internet on my phone when i am not in range of wifi haha

[cechlin]

Are there any plans i can get as a new customer?

[beripari]

Non-techie here -- what's WAP & IME1?

Scrutinize your bills - NUMEROUS monthly calls & still trying to resolve a billing issue since last December! It's currently in the "technical investigation" mode since they claim everything appears correct in their many systems but monthly automatic CC charges still not correct!

[0-0-7]

WAP = Wireless Application Protocol, basically the internet through the cellular network
IMEI = International Mobile Equipment Identity, a number unique to each cell phone

[beripari]

WAP = Wireless Application Protocol, basically the internet through the cellular network
IMEI = International Mobile Equipment Identity, a number unique to each cell phone
THANKS! Hard to keep track of acronyms floating around!

[spawn582]

ok i just got off the phone with fido and got this:

2yr contract
200 daytime
unlimited e/w @7
unlimited network (the main thing i wanted)
cd/vm
100 text
free nokia 6555 w/ 22 fido dollars

$24 + SAF + 911 + tax = $35.54

a little lower than my previous old fido to fido plan but i get so much more now.

[marseille13]

ok i just got off the phone with fido and got this:

2yr contract
200 daytime
unlimited e/w @7
unlimited network (the main thing i wanted)
cd/vm
100 text
free nokia 6555 w/ 22 fido dollars

$24 + SAF + 911 + tax = $35.54

a little lower than my previous old fido to fido plan but i get so much more now.

thats a very decent plan, network calling is something i want as well, but were you previously on contract/month to month ?

[spawn582]

i had one year left in an old 2yr contract.

[marseille13]

just called in twice, first time, no luck, but second call, got a 10$ credit for my bill, which brings it to 25$ + SAF + 911 + taxes.
currently, 9 months away from end of contract : the old 35$ student plan

250 daytime
unlimited incoming
unlimited e/w at 7
100 long distance minutes
call id
unlimited texts (another 10$ credit)

i really wanted to pick up a samsung jack, which is why i called, but both times i got "you need to wait unitl 6 month mark from the end of your contract"

i even tried combining the two 10$ credits to get the 20$ value pack, and he proceeded to add that, but since i already had call id in the current plan, he wasnt able to add it. well, at least i got 10$ knocked off

[ToniCipriani]

Not entirely great, in fact my friend called me stupid for not getting a phone. I just don't like any of their phones right now.

2-year agreement
$20 for:

200 daytime + Unlimited Evening + 1000 F2F
6 months unlimited calling
Within the contract period:
- 5 dollar credit
- Free call display

Comes up to about 26 dollars. Taxes included.

[professionaldude]

ok i just got off the phone with fido and got this:

2yr contract
200 daytime
unlimited e/w @7
unlimited network (the main thing i wanted)
cd/vm
100 text
free nokia 6555 w/ 22 fido dollars

$24 + SAF + 911 + tax = $35.54

a little lower than my previous old fido to fido plan but i get so much more now.

What is unlimited network :confused:
Is it fido to fido free calling.

[krypton]

What is unlimited network :confused:
Is it fido to fido free calling.

fido to fido and fido to rogers i think
is it better to tell them that you'd like to cancel your plan or that you want to negotiate ?
i still have 1 year left, but a free CID would be nice.

[barqy]

not super, but works for me.

-100 min anytime to 7pm
-unlimited incoming anytime
-after 7pm unlimited calling (outgoing)
-30/month, $5 credit off per month
-month to month


the main thing i wanted was month to month and not sign a 2-3 yr contract (way better deals had i signed).

[tobiko]

fido to fido and fido to rogers i think
is it better to tell them that you'd like to cancel your plan or that you want to negotiate ?
i still have 1 year left, but a free CID would be nice.

Yeah I want to know how you approach as well. I tried calling and said I want to talk to retention department and he didn't even transfer me >_< and just say have to cancel plan and and restart contract with their current plans period!!!

[Inno]

Yeah I want to know how you approach as well. I tried calling and said I want to talk to retention department and he didn't even transfer me >_< and just say have to cancel plan and and restart contract with their current plans period!!!

Asking for `Retention` might make you sound like a player. Better to ask how much time is left in contract, say you have had an offer from Telus or Bell for a $17 plan and can they match it.

In my case they beat it.

[fyrefly]

Asking for `Retention` might make you sound like a player. Better to ask how much time is left in contract, say you have had an offer from Telus or Bell for a $17 plan and can they match it.

In my case they beat it.

They beat it? Did you have to go on Contract? They wouldn't give me ANYTHING but the advertised plans if I wouldn't go on contract. Hmmm...

[gracehut]

Is FIDO still giving out unlock code (service provider code) for their old phones?

[williema]

Just called, basically i told them that I got offered a plan with this this and that for this (reasonably cheap) price at Rogers, same thing I did last year January, last year they only gave me 1 year committed credit so I had to call again now.

No contract
150 + 50 bouns daytime
Unlimited eve/wkd starting at 7pm
Fido2Fido
CID
Voicemail
100 text messages

$25+SAF+911+Tax = $36.67/mo

what you guys think?

[tigs4life]

i was on a 2 yr contract and called them up.

they gave me

400 mins
1000 F2F
100 free text
call display
unlimited e/w @7
Saf +911

about $21 with tax. not too shabby

they also offered me for $32 for everything:
400 mins
unl. rogers + fido
call display
unl e/w
saf + 911

Just DONT threaten to cancel. they gave me an awesome deal.

[yackulic]

Did some phoning around used telus epp and rogers epp deals as have been with fido for about 8 years between prepaid and monthly.Here is what i got which i am happy with.

+$17.50 EPP any time 200 mins & Unlimited Evening @5pm Unlimited Weekends
+$14.00 Value pack cid/vm/texts
+$10.00 100 mins U.S Can Long Distance
+$6.95 Saf
+$0.99 911 i think..lol
-$15.00 credit per month for duration of contract

=$35.00 per month + tax

+ credit of $78.00 paying off my current bill
+ brand new Motorola Q phone for free using my fido dollars and credit to my account for rest.

[fyrefly]

i was on a 2 yr contract and called them up.

they gave me

400 mins
1000 F2F
100 free text
call display
unlimited e/w @7
Saf +911

about $21 with tax. not too shabby

they also offered me for $32 for everything:
400 mins
unl. rogers + fido
call display
unl e/w
saf + 911

Just DONT threaten to cancel. they gave me an awesome deal.

These sound like hot deals. Is this with a 3 year contract?

[acekiller]

Is FIDO still giving out unlock code (service provider code) for their old phones?

they used to do that?

I would like to know the answer to your question too!

[Inno]

they used to do that?

I would like to know the answer to your question too!

Never heard of this and I've been with Fido for 10 years, but maybe it was true. It would cause them to lose big-time on international roaming though if you used a foreign SIM in your phone when out of country. This is a huge profit-maker for Rogers and Fido these days.

Just buy a Nokia and you can unlock yourself easily. Others, like Samsung, are much harder to do.

[S.Chan]

Is FIDO still giving out unlock code (service provider code) for their old phones?they used to do that?

I would like to know the answer to your question too!

They never gave out unlock codes for free. They used to charge $200 for an "official" unlock. However, they won't unlock any of their branded phones now even if you're willing to pay the $200.

Just buy a Nokia and you can unlock yourself easily. Others, like Samsung, are much harder to do.

Not necessarily; new BB5 Nokia phones can't be unlocked by code generators yet.

[Inno]

Not necessarily; new BB5 Nokia phones can't be unlocked by code generators yet.

I can't speak for all the latest phones, but the 6230 (a, b or i versions) and similar recent Nokias, are easy to unlock and is excellent phones that can be picked up used for under $100. Great for travelling with.

[Goo]

Used telus epp and matched with

$17.45
200 daytime
unlimited evening and weekend starting at 7
1000 f2f
call display (suppose to be incoming call switched to call display)
saf
911

pretty good just no sms but i rarely use it.

[gracehut]

What is EPP?

[S.Chan]

I can't speak for all the latest phones, but the 6230 (a, b or i versions) and similar recent Nokias, are easy to unlock and is excellent phones that can be picked up used for under $100. Great for travelling with.

Yeah, the 6230 is a DCT4 phone. DCT3/DCT4 Nokia phones can be easily unlocked with a code calculator. The Fido BB5 phones (Nokia 5200, 6126, 6300, and 6555) can't be unlocked with codes yet.

What is EPP?

EPP stands for employee purchase plan. Fido also offers a EPP plan for $17.50: http://www.redflagdeals.com/forums/showthread.php?p=6439946&postcount=1759

[foxwitch]

I signed up for a 3-year contract last September on the $30 unlimited incoming plan. Called retentions in a week quoting the Rogers national my5 and was offered (and took):
200 min
1000 e/w @7pm
unlimited incoming
1000 LD ($10 credit)
CID included
VM ($5 credit?)
$26+SAF+911+tax = $35.xx

Started a 2nd line in Jan 08: $15 + tax for 50 min (no SAF)

Called retentions again today and got 100 txt added to the 1st line for free (which is more than enough for me), and a $10 credit to the 2nd line (so now $5+tax for 50 min).

I'm pretty happy with this.:cheesygri But I really wanted to try the unlimited surfing option... is the surfing option worth it or just a novelty?

[champ91]

Boys and girls, this is what I got:

F2F
F2R
CID
U/L INC
U/L E/W (7pm)
100 LD mins
250 Day
U/L TXT

$25/month + SAF + 911 + Tax = 36~

hot or not?

[ranny3]

I had signed up Dec 2006 for a 3 year contract

25$
150min
incoming free
e/w 1000min
fido-to-fido free

9$
voice mail + caller ID

I just called this morning and got 15$ monthly credit until end of contract, didn't have to extend contract or anything. Also offered to give 100$ credit on any phone + use fido dollars if I want now

So comes out to
25$+9$+6.95 (SAF) - 15$= 26$

decent deal, the first CSR only gave 10$ credit - the second time I called they gave 15$. Worth it for any Fido subscriber to call anytime... thanks OP!

[ranny3]

In case ppl are wondering what to say - I just told them friends and colleagues with Rogers and Telus were getting monthly credits to waive caller id, SAF, etc.

[msb45]

I'm pretty happy with this.:cheesygri But I really wanted to try the unlimited surfing option... is the surfing option worth it or just a novelty?

i just got it included for free on my retention plan - it's pretty cool; i can check my hotmail, facebook, search anything on google, use google maps (huge plus for me) and you can browse pretty much any website, it's just awkward to navigate on the handset

i like it, not sure that i'd pay 7$ a month for it, but it's fun to have

[kochi1984]

I dont' know how all of you here can get more credits than the plan itself. It's in their system of not able to provide more credits than of the price plan, I guess the only thing is having to see your bill once it arrives

[napoleon1769]

Is there any texting plans out there?

[champ91]

Is there any texting plans out there?

yes, unlimited txt. or 2500 or 100.

i think there are more options...but just ask for unlimited

[passthatversace]

My mom doesn't use her phone much, and she was offered the following retention plan:

15/50 minute plan - $15
100 anytime minutes - $10
$10 monthly credit for 2 years
Call ID included
No SAF, 911 fee
No contract signed

With tax, the plan comes to approx. $16.95/month.

I think she can do better. Am I just pushing it? Any feedback would be appreciated :)

[misagh]

Just called, and offered the following.

$55 couples plan
300 + 300 daytime
unlim E/W
unlim incoming
$120 one-time credit for 1000 LD mins for one line for 1 year
6 mos unlim local calling
$30 credit
2 free phones (using our fido dollars)

=$25 + 7x2 (SAF/911) + 18 (CID/VM) + tax
=$60.80

I really wanted them to throw in caller ID/VM, but they wouldn't do it... any suggestions?

[Inno]

Just called, and offered the following.

$55 couples plan
300 + 300 daytime
unlim E/W
unlim incoming
$120 one-time credit for 1000 LD mins for one line for 1 year
6 mos unlim local calling
$30 credit
2 free phones (using our fido dollars)

=$25 + 7x2 (SAF/911) + 18 (CID/VM) + tax
=$60.80

I really wanted them to throw in caller ID/VM, but they wouldn't do it... any suggestions?

I got a `couples` plan that was pretty close to this but they did throw in CD and VM, also the 2,500 texts option for one phone for around the same price.

How long a contract are you talking? Mine was for 3 years, also I am a very longtime Fido customer, so that helps.

You can always call and speak to a new CSR and push them to sweeten it a bit.

[misagh]

I got a `couples` plan that was pretty close to this but they did throw in CD and VM, also the 2,500 texts option for one phone for around the same price.

How long a contract are you talking? Mine was for 3 years, also I am a very longtime Fido customer, so that helps.

You can always call and speak to a new CSR and push them to sweeten it a bit.

Thanks for your help, Inno. This is for a 3 yr plan as well. My wife and I have been with Fido for 2 and 2.5 yrs, respectively. I guess that doesn't give us much leveraging power...

So if I call and talk to another CSR, what should I say? "I was wondering if you could consider throwing in CID/VM as well for the length of our contract? This would be a big dealbreaker for my wife and I"?

Your suggestions are appreciated!

[flexwong]

Thanks for your help, Inno. This is for a 3 yr plan as well. My wife and I have been with Fido for 2 and 2.5 yrs, respectively. I guess that doesn't give us much leveraging power...

So if I call and talk to another CSR, what should I say? "I was wondering if you could consider throwing in CID/VM as well for the length of our contract? This would be a big dealbreaker for my wife and I"?

Your suggestions are appreciated!

if you speak to a new retentions rep, you will have to begin the negotiations over again b/c chances are they will offer you something else. you should have discussed cid/vm with the first rep. always go into retentions knowing what you want. if they can't offer it, then speak with another rep. but there's no reason why they couldn't give you a credit for CID/VM, it costs them nothing anyways (CID).

[flexwong]

Yeah I want to know how you approach as well. I tried calling and said I want to talk to retention department and he didn't even transfer me >_< and just say have to cancel plan and and restart contract with their current plans period!!!

ask for customer relations instead. call 611 on your fido, press 0 to speak with a rep and then tell them you need to talk to customer relations. if they say no, then tell them u want to cancel your account and they'll have to transfer you anyways. customer service reps will not cancel accounts for you.

[misagh]

if you speak to a new retentions rep, you will have to begin the negotiations over again b/c chances are they will offer you something else. you should have discussed cid/vm with the first rep. always go into retentions knowing what you want. if they can't offer it, then speak with another rep. but there's no reason why they couldn't give you a credit for CID/VM, it costs them nothing anyways (CID).

Hi flexwong,

When I spoke to the rep, she mentioned that I could call her back and she would have a note on the account that I spoke with her and that she offered me such-and-such a plan. So, I'm assuming I can go back and speak to her and what we discussed will be noted. That's my hope, anyway...

[nx2k]

it seems as though everyone is being offered the same type of packages, jus somethings subbing for others.

Base 200 mins + unlimit even/wknd for $20 (this includes fido to fido) or EPP at $17.50 starting at 5pm

pretty much everyone is being offered a $15 credit, most of you guys are using the credit towards Call ID, VM, SMS, unlimited SMS is $2 more.

so pretty much everyone is getting the same price, jus a matter of what else your needs are.

a lot of you guys are quoting 1000 LD minutes, but you guys better check because i just went into detail with the rep and she told me this is CANADA ONLY. this is a $10 value, the sub of this is 100 LD minutes at the same $10 price for Canada/US.

This is how mine broke down which i havne't accepted the offer yet.
200 daytime, unlimit even/wknd @7pm + fido to fido $20
i wanted Call id, vm and 50 sms which is a $13 package, credit of $15 applied towards that. +$2 for unlimited sms

if you want LD, it's $10 for 1000 CAD, or 100 US/CAD for $10
so it breaks down to $20 + $13 + $2 unlimit sms - $15 credit = $20 +$10 optional LD. +$6.95 + 911 = $38 range.

As you can see, there really isn't anything they're doing special for any of us. the only negotiating factor is your daytime minutes, and how much credit they will apply towards your account, usually $10 or $15/mo.

they Long distance is fixed, u can't do anything about it, it's $10 1000 cad or 100 US/CAD. the rep even told me, their LD plans sux and it appears this is the same constant everyone's getting.

i got a very informative rep that broke down everythign for me.

if u don't want LD, it works out to roughly $28-$29 range after taxes but there is more room for negotiation as it apparently affects how they apply the credits.
this is how it breaks down for the retention plans atleast. other plans are freely negotiated

[acekiller]

it seems as though everyone is being offered the same type of packages, jus somethings subbing for others.

Base 200 mins + unlimit even/wknd for $20 (this includes fido to fido) or EPP at $17.50 starting at 5pm

pretty much everyone is being offered a $15 credit, most of you guys are using the credit towards Call ID, VM, SMS, unlimited SMS is $2 more.

so pretty much everyone is getting the same price, jus a matter of what else your needs are.

a lot of you guys are quoting 1000 LD minutes, but you guys better check because i just went into detail with the rep and she told me this is CANADA ONLY. this is a $10 value, the sub of this is 100 LD minutes at the same $10 price for Canada/US.

This is how mine broke down which i havne't accepted the offer yet.
200 daytime, unlimit even/wknd @7pm + fido to fido $20
i wanted Call id, vm and 50 sms which is a $13 package, credit of $15 applied towards that. +$2 for unlimited sms

if you want LD, it's $10 for 1000 CAD, or 100 US/CAD for $10
so it breaks down to $20 + $13 + $2 unlimit sms - $15 credit = $20 +$10 optional LD. +$6.95 + 911 = $38 range.

As you can see, there really isn't anything they're doing special for any of us. the only negotiating factor is your daytime minutes, and how much credit they will apply towards your account, usually $10 or $15/mo.

they Long distance is fixed, u can't do anything about it, it's $10 1000 cad or 100 US/CAD. the rep even told me, their LD plans sux and it appears this is the same constant everyone's getting.

i got a very informative rep that broke down everythign for me.

if u don't want LD, it works out to roughly $28-$29 range after taxes but there is more room for negotiation as it apparently affects how they apply the credits.
this is how it breaks down for the retention plans at least. other plans are freely negotiated


well said, i just want to add few items for neogiation,

1) length of contract
2) cost of new phone
3) more credits if you get a more $$$ plan
4) couples plan if needed

[southnam]

Anyone who was on a prepaid been able to score a deal on monthly package? I put in about $20 a month. Do I stand a chance at any decent deals?

[misagh]

Another quick question: How long does the retention plan I negotiated stay in my file? If I spoke to the CSR today, how long do I have to buy into that plan?

[amazin_chino]

I signed a two year contract back in late 2006. During halfway the agreement I called in to receive free Caller ID and 2500 Text. Here's my current plan,

$25+911+SAF
150 Daytime Mins
Unlimited Incoming
Unlimited Evenings/Weekends starting at 7pm
Caller ID
2500 Text

Called in earlier and was given a somewhat worse plan. She tried to trick me by saying that my current plan is NOT offered anymore to get leverage on the negotiations. Very weird situation,

$25+911+SAF
200 Daytime Mins
1000 Evenings/Weekends Mins
Caller ID
Free Network Calling

-I'm not sure if she offered Unlimited Incoming, I'm sure she did NOT offer 2500 Text. I asked her what about my texts that I already had, she said I had to pay an extra $10. What a joke.
-Also she offered 0 credits towards the RAZR2 phone on both 2 and 3 year plans. Offered regular price.

[prettyha8]

I just spoke with the Fido CSR for 1 hour and this is what I got. It sounds good, but my company corporate plan might be better. What do you guys think??

Here is the Fido Deal:
----------------------------
Fido = $18.00+SAF+911+tax
-200 daytime minutes
-1000 evenings+weekends (7pm)
-unlimited incoming anytime
-Call Display+Voicemail+50 txt msgs
-per second billing
-sign my life away to a 3 year contract

The total comes to $18+6.95+0.50+tax = $28.76

I can choose to switch my 50txt msgs to unlimited textmsgs for $2, so $20 instead of $18.
I can also choose to move my 7pm up to 5pm in trade for VoiceMail. So get rid of voicemail for 5pm evenings.

Here is the Rogers Deal I can get from my company:
----------------------------------------------------------------
Rogers = $28+tax
-200 daytime minutes
-unlimited evenings+weekends (6pm)
-Call Display+Voicemail
-NO text messages
-free inter-office calls between other ppl on the same corporate plan (don't really care about this)
-SAF included
-911 included
-per second billing after the first minute
-no early termination fee (kinda, they make you sign a 3yr but there are ways)

The total comes to $28+tax = $31.64

Also, with Rogers every year I can choose to upgrade my phone to a new phone if I choose to re-new my contract. Any phone is $150 off. So a $150 (or cheaper) phone would be free.


Which would you select? Is this a no brainer, am I just being stupid?
What should I do? Any advice would be great.

Thanks guys,
-pretty

[takobo]

just spoke to the retention, i just told him that i need better deal for long distance, it's way too expensive for 0.35$/min,
he then offered me 10$/1000min + 5$ credit,
then i asked, I need to travel on 401 often. i don't want to pay the ROAMING fee. so he offered me 1 year free expanded network.
NO CONTRACT.
i want to have credit for my VM+CID, he said, he can't go further.
anyways, i accepted, just only took me few minutes to talk.

Current:
$25 Fido-Fido Local (with txt)
100min
1000 wkend/night
CID+VM=$9
1000 LD 10$ - 5$ credit
expanded network 5$ - 5$credit
SAF+911=6.95+0.75
NO CONTRACT
46.7$+tx.
can i get better deal? i've been with them since 2000, 2 lines + 1 prepay.

[Inno]

just spoke to the retention, i just told him that i need better deal for long distance, it's way too expensive for 0.35$/min,
he then offered me 10$/1000min + 5$ credit,
then i asked, I need to travel on 401 often. i don't want to pay the ROAMING fee. so he offered me 1 year free expanded network.
NO CONTRACT.
i want to have credit for my VM+CID, he said, he can't go further.
anyways, i accepted, just only took me few minutes to talk.

Current:
$25 Fido-Fido Local (with txt)
100min
1000 wkend/night
CID+VM=$9
1000 LD 10$ - 5$ credit
expanded network 5$ - 5$credit
SAF+911=6.95+0.75
NO CONTRACT
46.7$+tx.
can i get better deal? i've been with them since 2000, 2 lines + 1 prepay.

I`m sure your could get a better deal with a contract, but you seem to want to keep your flexiblity.

[takobo]

personally, i don't like to be tightened with a contract. i stayed with them for 8 years without any contract/agreement. just that 2/3 years agreement is too long. anyone has better deal without a contract?

[gagaca]

I just spoke with the Fido CSR for 1 hour and this is what I got. It sounds good, but my company corporate plan might be better. What do you guys think??

Here is the Fido Deal:
----------------------------
Fido = $18.00+SAF+911+tax
-200 daytime minutes
-1000 evenings+weekends (7pm)
-unlimited incoming anytime
-Call Display+Voicemail+50 txt msgs
-per second billing
-sign my life away to a 3 year contract

The total comes to $18+6.95+0.50+tax = $28.76

Hi my first post her, Yaa! anyways i think the fido deal is better because its per second billing. For example if you make about 50 calls per month each one is probally 1 minute and a few seconds. And theoritically that would mean 50 additional minutes in this senerio compared to rogers deal.

Therefore your less likely to go over your minutes, and save your money

[CHQemployee]

great plan if u are the person who always gets the calls, not so great if you're dialing out a ton.

That's my oppinion

[professionaldude]

I just spoke with the Fido CSR for 1 hour and this is what I got. It sounds good, but my company corporate plan might be better. What do you guys think??

Here is the Fido Deal:
----------------------------
Fido = $18.00+SAF+911+tax
-200 daytime minutes
-1000 evenings+weekends (7pm)
-unlimited incoming anytime
-Call Display+Voicemail+50 txt msgs
-per second billing
-sign my life away to a 3 year contract

The total comes to $18+6.95+0.50+tax = $28.76

I can choose to switch my 50txt msgs to unlimited textmsgs for $2, so $20 instead of $18.
I can also choose to move my 7pm up to 5pm in trade for VoiceMail. So get rid of voicemail for 5pm evenings.

Here is the Rogers Deal I can get from my company:
----------------------------------------------------------------
Rogers = $28+tax
-200 daytime minutes
-unlimited evenings+weekends (6pm)
-Call Display+Voicemail
-NO text messages
-free inter-office calls between other ppl on the same corporate plan (don't really care about this)
-SAF included
-911 included
-per second billing after the first minute
-no early termination fee (kinda, they make you sign a 3yr but there are ways)

The total comes to $28+tax = $31.64

Also, with Rogers every year I can choose to upgrade my phone to a new phone if I choose to re-new my contract. Any phone is $150 off. So a $150 (or cheaper) phone would be free.


Which would you select? Is this a no brainer, am I just being stupid?
What should I do? Any advice would be great.

Thanks guys,
-pretty


Both are great plans but I would say go with the FIDO's Plan.

[simmis_n_dream]

called fido yesterday.

originally i was on the $20 plan (no contract) w/ only 200 anytime min + call display + SAF +911.

After negotiation: $25 plan w/ 3 years contract

200 weekday mins
1000 evening + wkends
unlimited incoming call
SAF, 911 not included but $10 credit every month for the 1st year
free call display (for 3 years)
100 txt msg per month (for 3 years)
free MOTOKRZR K1 but used all my $30 fido-dollar.

compare to my previous plan, i'm quite satisfied w/ this new plan even tho i switched from $20 plan to $25 plan...the $5 difference, the free call display pays itself off anyways. i was trying to negotiated for free voice messaging too but he wouldn't give it to me b/c when he checked my history, he didn't see that i hv the voice mail option added so he assumed that i didn't need it anyways. >< other than that, i'm satisfied.

love this post btw! keep it going! =D

[xpoint9]

How's this plan?
I accepted it a week ago.

200 Day time
50 Bonus minutes
Unlimited evening and weekends starting at 5
Unlimited incoming
Call display
Name display
Unlimited web browsing
2500 Text messages
2500 Instant messages
Who called
6 months of unlimited local calling
Enhanced Voice Messaging

3 year contract
$51 incl. taxes per month

I also got Free Razr2. I didn't have any fido dollars
http://fido.ca/en/images/personal/products/handsetdetails/RAZR2.jpg

[flexwong]

Another quick question: How long does the retention plan I negotiated stay in my file? If I spoke to the CSR today, how long do I have to buy into that plan?

very little chance b/c they have 0 ability to tell how long you have been on prepaid. they will probably only offer you a very modest plan, similar to new accounts and such.

[flexwong]

called fido yesterday.

originally i was on the $20 plan (no contract) w/ only 200 anytime min + call display + SAF +911.

After negotiation: $25 plan w/ 3 years contract

200 weekday mins
1000 evening + wkends
unlimited incoming call
SAF, 911 not included but $10 credit every month for the 1st year
free call display (for 3 years)
100 txt msg per month (for 3 years)
free MOTOKRZR K1 but used all my $30 fido-dollar.

compare to my previous plan, i'm quite satisfied w/ this new plan even tho i switched from $20 plan to $25 plan...the $5 difference, the free call display pays itself off anyways. i was trying to negotiated for free voice messaging too but he wouldn't give it to me b/c when he checked my history, he didn't see that i hv the voice mail option added so he assumed that i didn't need it anyways. >< other than that, i'm satisfied.

love this post btw! keep it going! =D

how long have you been with fido? the EPP plan is already better then the one you listed, except it doesn't have UL incoming. and i take it you had to sign a 3 year contract? i would get them to credit me $10/month for the 3 years, if possible.

[flexwong]

I just spoke with the Fido CSR for 1 hour and this is what I got. It sounds good, but my company corporate plan might be better. What do you guys think??

Here is the Fido Deal:
----------------------------
Fido = $18.00+SAF+911+tax
-200 daytime minutes
-1000 evenings+weekends (7pm)
-unlimited incoming anytime
-Call Display+Voicemail+50 txt msgs
-per second billing
-sign my life away to a 3 year contract

The total comes to $18+6.95+0.50+tax = $28.76

I can choose to switch my 50txt msgs to unlimited textmsgs for $2, so $20 instead of $18.
I can also choose to move my 7pm up to 5pm in trade for VoiceMail. So get rid of voicemail for 5pm evenings.

Here is the Rogers Deal I can get from my company:
----------------------------------------------------------------
Rogers = $28+tax
-200 daytime minutes
-unlimited evenings+weekends (6pm)
-Call Display+Voicemail
-NO text messages
-free inter-office calls between other ppl on the same corporate plan (don't really care about this)
-SAF included
-911 included
-per second billing after the first minute
-no early termination fee (kinda, they make you sign a 3yr but there are ways)

The total comes to $28+tax = $31.64

Also, with Rogers every year I can choose to upgrade my phone to a new phone if I choose to re-new my contract. Any phone is $150 off. So a $150 (or cheaper) phone would be free.


Which would you select? Is this a no brainer, am I just being stupid?
What should I do? Any advice would be great.

Thanks guys,
-pretty

$17.50 EPP from fido OR rogers would be better.

200 weekday
UL E/W starting at 5

then just get them to credit you for those options, like UL incoming, the value packs etc. also, the rogers hardware upgrade = resigning a new deal with them so not really worth it. chances are they'll screw you over sometime in your contract with a messed up bill or something. go with fido and buy unlocked phones instead :D

[brutal]

$17.50 EPP from fido OR rogers would be better.

200 weekday
UL E/W starting at 5

then just get them to credit you for those options, like UL incoming, the value packs etc. also, the rogers hardware upgrade = resigning a new deal with them so not really worth it. chances are they'll screw you over sometime in your contract with a messed up bill or something. go with fido and buy unlocked phones instead :D

I just got my 2 family members sign up for $17.50 a month for 3 yrs with a free phone a la Fido. Cheapest plan you can get ever!

[xpoint9]

Just wanted to add I've been with fido for almost three years. I have gotten 4 Brand new phones over the past three years and they were always below $20. I was not on any contract with them, just on a monthly plan.

I found this deal to be really good. without the discounts it would cost me around $91 including taxes. So I'm getting close to $40 off each month. plus I got a free $500 phone

(deal below)

How's this plan?
I accepted it a week ago.

200 Day time
50 Bonus minutes
Unlimited evening and weekends starting at 5
Unlimited incoming
Call display
Name display
Unlimited web browsing
2500 Text messages
2500 Instant messages
Who called
6 months of unlimited local calling
Enhanced Voice Messaging

3 year contract
$51 incl. taxes per month

I also got Free Razr2. I didn't have any fido dollars
http://fido.ca/en/images/personal/products/handsetdetails/RAZR2.jpg

[macuis]

Spoke to retentions today and was given this plan:

200 Daytime Minutes
1000 N&W 7PM
1000 LD Minutes
Unlimited Incoming Minutes
2500 Text Messages
2500 Instant Messages
12 MB Data
Caller ID
Enhanced VM

$33.00 + $6.95 + $0.50 + tax = $40.45 + tax

All in all, not bad for what I needed. They also tossed in a free phone, so I took the Samsung A736. Probably sell that one on eBay or something.

[beripari]

I just got my 2 family members sign up for $17.50 a month for 3 yrs with a free phone a la Fido. Cheapest plan you can get ever!

does that include any features like voice mail or call id?

[S.Chan]

does that include any features like voice mail or call id?

No. That's the Fido EPP Plan as outlined here: http://www.redflagdeals.com/forums/showthread.php?p=6439946&postcount=1759.

[guardianflash]

I phoned fido asking if they have the plan for $17, and the guy started listing plans they have on their website. I hang up on him.

Would I be able to get the EPP plan $17.50/month by signing up in store? All I need is airmiles card right? I just signed up for a airmiles card few hours ago.

[dawkins20]

2500txt
2500IM
call display/who called/name display
enhanced VM
200min/1000f2f/e&W @ 7
free krazr k1

26/month + SAF + 911 + tax
2 year contract.

what you guys think?

[acekiller]

2500txt
2500IM
call display/who called/name display
enhanced VM
200min/1000f2f/e&W @ 7
free krazr k1

26/month + SAF + 911 + tax
2 year contract.

what you guys think?

the price is right!

[Flame_lily]

I stumbled upon this thread last year before my contract expired. I was toying around with the idea of going back to pay-as-you-go but thought I'd try & see what Fido could offer me as a retention plan.

250 daytime minutes
Unlimited incoming
Free evenings and weekends from 7pm
Free call display
100 long distance minutes within Canada
6months unlimited local calls
Motorola 510 (not sure if I'll keep it)

for $25

I'm one happy Happy Fido Camper!

[banany]

I got

250 anytime minutes
1000 fido to fido minutes
unlimited evenings and weekends starting at 5 pm
voicemail
caller ID
911
SAF
taxes

free RAZR 2

for $22.90/month on a 2 year contract

Originally it was supposed to be $24.02/month, but they overbilled me (something about the amount of credits I was given exceeds the base rate plan and the system doesn't permit it). They tried to offer a one-time lump credit to bring the total down to around $28/month, but I went into legal jargon about misrepresentation and breach of contract so they offered a one-time lump credit that brought down the total to $22.90/month meaning my next five bills are paid!

[mitsui]

$17.50 EPP from fido OR rogers would be better.

200 weekday
UL E/W starting at 5

then just get them to credit you for those options, like UL incoming, the value packs etc. also, the rogers hardware upgrade = resigning a new deal with them so not really worth it. chances are they'll screw you over sometime in your contract with a messed up bill or something. go with fido and buy unlocked phones instead :D

how can u get them to credit u for those options?
i would like caller id, voice mail, and unlimited text messages as my options

is there a technique that u guys use?

[Arabian_Princess]

Just got this for my sister

- 200 day time mins
- Unlimited incoming
- Unlimited evening and weekends @ 7pm
- Unlimited Network calling (Fido, Rogers and Rogers Home Phone)

= $30

Value pack

- Call display
- Enhanced voicemail
- WhoCalled
- Name Display
- 2500 text messages

= $16

Received a $15 credit for 24 months

Total: $30 + $16 - $15 + SAF + 911 + TAX = $43.44

When she signed her 3 yr agreement, she was supposed to receive a bonus 100 daytime mins, which she didnt get. Im going to call tomorrow to make sure they add them on. (Currently is 100 mins, Ill call tomorrow to get the other 100, although she doesnt even use 20 mins a month because of her network calling, but she is still entitled to it.)

What do you guys think?

[flexwong]

Just got this for my sister

- 200 day time mins
- Unlimited incoming
- Unlimited evening and weekends @ 7pm
- Unlimited Network calling (Fido, Rogers and Rogers Home Phone)

= $30

Value pack

- Call display
- Enhanced voicemail
- WhoCalled
- Name Display
- 2500 text messages

= $16

Received a $15 credit for 24 months

Total: $30 + $16 - $15 + SAF + 911 + TAX = $43.44

When she signed her 3 yr agreement, she was supposed to receive a bonus 100 daytime mins, which she didnt get. Im going to call tomorrow to make sure they add them on. (Currently is 100 mins, Ill call tomorrow to get the other 100, although she doesnt even use 20 mins a month because of her network calling, but she is still entitled to it.)

What do you guys think?

get a new phone as well with 3 year contract, or a 1 time goodwill credit for like, $200.

[flexwong]

I phoned fido asking if they have the plan for $17, and the guy started listing plans they have on their website. I hang up on him.

Would I be able to get the EPP plan $17.50/month by signing up in store? All I need is airmiles card right? I just signed up for a airmiles card few hours ago.

Fido EPP ends april 1st, which is today. if you still haven't signed up, you're probably not gonna get it.

[Arabian_Princess]

get a new phone as well with 3 year contract, or a 1 time goodwill credit for like, $200.

She said she can give me a $50 credit for 3 yrs...

Should I call and get more?

[spoonss]

100 day time
unlimited F2F
unlimited SMS F2F
1000mins evening/weekend
caller id / VM
saf/911
$31.45
6 months of unlimit calling
3 yrs of agreement



just pay $100 taxed for the moto Q9h, already deduted $70 of my fido dollars
ps: I don't have to sign up any modile data plan to get the phone

is this a good deal ?

[haqq]

So when I call I just tell them I want to cancel my plan?

THen what happens what if they actually cancel my plan which I dont want lol...

[banany]

So when I call I just tell them I want to cancel my plan?

THen what happens what if they actually cancel my plan which I dont want lol...

Tell them you are going to sign with another network and the network is giving you....

The CSR will offer the same thing and try to make it better and/or cheaper.

[fr0zt]

Got this the other day - 3 year contract. A superb plan if I dare say so myself :)

$17.50 EPP
200 anytime minutes billed per second
Unlimited evenings and weekends starting at 5pm
1000 Canadian long distance minutes
Expanded Network
$25 KRZR

+ $16 value pack - $10 credit
Caller ID
Who called
Enhanced Voicemail
2500 text messages
Unlimited messenger portal

$17.50 + $16 - $10 + SAF + 911 = $30.95 per month

What do you guys think?

[HDawg]

My wife has the 20/200 plan, with $9 VM and CID, $o.50 911 and $6.95 SAF. Called in, and they offered a free Krzr on a 3yr term (using up her $65 in fido dollars, meaning they credit a WHOPPING $5) and a big-time $10 off. that's it.

I said I'll pass and think about it. Not.

Since EPP is no longer offered, I'll need to check some competitors for bargaining power.

[kasm]

I was on the 20/200 plan and signed up for a 2 year contract about a month ago including Caller ID. When they switched me over I lost my Call Forwarding. When I called back they said it is no longer included. They were able to credit back my account and include the service which is supposed to be an extra $3 / month at no additional cost after much complaining and threatening to cancel my service. The old plan included CF was for 1000 minutes. The new chargeable one is 2500 minutes.

Just be sure when you sign up for a new contract that you ask about call forwarding if you are on a grandfather plan and it is a feature you use.

BTW, my plan cost $19.73 including tax. With Call forwarding I never go over 100 minutes. When I'm at work I forward my calls there. When I'm at home it's forwarded there.

[winterfreshgrin]

100 day time
unlimited F2F
unlimited SMS F2F
1000mins evening/weekend
caller id / VM
saf/911
$31.45
6 months of unlimit calling
3 yrs of agreement



just pay $100 taxed for the moto Q9h, already deduted $70 of my fido dollars
ps: I don't have to sign up any modile data plan to get the phone

is this a good deal ?

call back you can definitely do better

[vitalnik]

I phoned Fido customer service yesterday willing to change my plan to something more suitable for me (my 2 year contract just expired). As usual they offered me nothing but advertised plans. After asking to switch me to Pay As You Go they transferred me to Cancellation Department. And here is what the guy from CD offered:

1.
- 250 anytime minutes for
- call display
- NO CONTRACT
$25+tax (no connection fee)

2.
- 200 weekday minutes
- 1000 EW
- Unlimited incoming
- call display
- $50 credit applied to my bill (I did't need a new phone)
- 6 month free local calls
- 3 YEAR CONTRACT
$25+tax (no connection fee)

I chose the second one. It totally covers my needs, even a bit more.
It took me 20 minutes to talk. Very politely I explained that I would not like to pay for something I don't use. I'm pretty sure they offer retention plans based on your previous billing. The less you use your plan's features the better deal you can get.

[brownman87]

100 day time
unlimited F2F
unlimited SMS F2F
1000mins evening/weekend
caller id / VM
saf/911
$31.45
6 months of unlimit calling
3 yrs of agreement



just pay $100 taxed for the moto Q9h, already deduted $70 of my fido dollars
ps: I don't have to sign up any modile data plan to get the phone

is this a good deal ?


that is the worst deal ever, 1000 evenings and weekend>>tell them POOKGAI:evil:


THIS IS wut i got wid fido
200 anytime
free from 5
incoming free
caller ID
-17+SAF+taxes, used to be 15, but i added free from 5 for an extra 2 bucks. and im styl not happy.:twisted:

[haqq]

**** man I got an okay... plan.

Tell me what you think:

200 Anytime MInutes
1000 Nights & Weekends Starting @ 7
Unlimited Incoming
Call Display / Voice Messagine / 50 Text Messages
6 Months Unlited Calls starting @ April 14.

35.47

April 14. / '08

[brutal]

I still have 1 yr to go on my 20 bucks plan...has anyone tried calling to get a better plan with a contract still on-going?

20 dollar plan
200 + Unl. E/WE + 1000 F2F
Free 100 txt for 6 mths
Free Call display for 1 yr

Contract ends Feb. 2009


I want the 17.50 plan...is it doable?

[brownman87]

I still have 1 yr to go on my 20 bucks plan...has anyone tried calling to get a better plan with a contract still on-going?

20 dollar plan
200 + Unl. E/WE + 1000 F2F
Free 100 txt for 6 mths
Free Call display for 1 yr

Contract ends Feb. 2009


I want the 17.50 plan...is it doable?

i pity you, why would you want the EPP, once you get put on that it wud be hard to had essentials like incoming and w.e

be happy with wut u got, i got sumthing similar ..
i wud push for free incoming, and push for network calling very few ppl r on fido, most r on rogers i find< thats the case for me

[brownman87]

**** man I got an okay... plan.

Tell me what you think:

200 Anytime MInutes
1000 Nights & Weekends Starting @ 7
Unlimited Incoming
Call Display / Voice Messagine / 50 Text Messages
6 Months Unlited Calls starting @ April 14.

35.47

April 14. / '08

if 35.47 is ur total after taxes, tahts pretty good, considering u got vm and a couple of text, i think those come in handy.

i wud push for free after 5, and some network calliing for your price.

if its 35 before all teh b.s then forget it, teh deal is cold

[brutal]

i pity you, why would you want the EPP, once you get put on that it wud be hard to had essentials like incoming and w.e

be happy with wut u got, i got sumthing similar ..
i wud push for free incoming, and push for network calling very few ppl r on fido, most r on rogers i find< thats the case for me

THe EPP plan has unlim weekdays and weekends as well!!

[brownman87]

THe EPP plan has unlim weekdays and weekends as well!!

soooooooo
BIG WOOOOOOOOOOF

[prettyha8]

Hey guys, I think I did pretty good. Let me know what you think. :cheesygri

$25 plan - 3year contract
200 daytime minutes
1000 E+W starting 7pm
Unlimited Incomings
Call Display
-Early evenings from 5p-7p (Free, $7 credit for 36 months)
-Unlimited Text Msging (Free, $10 credit for 36 months)
-Voicemail (Free, $7 credit for 36 months)
-Good will credit of $10 (for 36 months)

So, this is a $49 dollar plan, but $34 dollars in credits. So my final is:
$15+SAF+911+TAX=$25.37 a month

I also cashed in $57 Fido dollars for the Nokia 6300.

The only thing I didn't like was the fact that I didn't get any data. My friend got a similar plan but with 12MB of data. (but no early evenings or sms-txt)

Also, I didn't want to sign a 3 year contact. But I have seen some ppl on here and on HoFo selling their contracts. So I figure if I do end up moving to another country, then I should be able to sell it.

So tell me, What do you guys think? Is this sell-able in case of emergency and I have to move. (Or something else better comes out on another provider, like 4G w/Teleportation.)

[prettyha8]

2.
- 200 weekday minutes
- 1000 EW
- Unlimited incoming
- call display
- $50 credit applied to my bill (I did't need a new phone)
- 6 month free local calls
- 3 YEAR CONTRACT
$25+tax (no connection fee)

I chose the second one. It totally covers my needs, even a bit more.
It took me 20 minutes to talk. Very politely I explained that I would not like to pay for something I don't use. I'm pretty sure they offer retention plans based on your previous billing. The less you use your plan's features the better deal you can get.

If you are signing a 3yr contract. I would get one of those $50 dollar phones, instead of the credit. Because you can sell that brand new phone for maybe $160-$200 on craigslist. You might be able to even sell the sim-card that ships with that phone for $25-$30 (the price of Sim Cards is going up to $35 -Says my Fido Rep). You just have to deal with the hassle of selling stuff on the interwebs.

If you wanted, you could even unlock or unbrand the phone for a higher resale value. (But I prefer clean BNIB untampered boxes.)

[guardianflash]

`Please would someone answer this for me. `

Would they give you the EPP $17.50 plan if you just ask them? Cause I phoned fido and mentioned I heard of this plan for around $17 a month, and the guy on the phone started listing plans starting from $20+.

I really want the EPP $17.50 plan how can I get it? I am on Prepaid service right now.

[guardianflash]

please somebody TELL me is this plan still available?

[warthunder2k]

What deal can I expect as a new customer?

I'm moving to mtl in 1 month and am looking at having a contract with either Telus or Rogers. I have never been with either Telus or Rogers before, but know that it's better to call the rententions department to get a good deal.

Here is what I absolutely need:

Unlimited incoming
at least 50 min outgoing
at least 50 min LD (Canada)
Voice mail and caller id
a decent phone that can be hacked.

What I would like but not absolutely needed:
Unlimited calling to 1 phone number
some kind of data plan, but not one that can easily cost me money if im not careful (ex: something like 5mb data if you got over it's an arm and a leg per aditional mb)
MSN mobile

I can sign a 1 year contract no problem, but 2 years better be an incredible deal with an incredible phone. So how much can I expect to pay here?

[acekiller]

Hey guys, I think I did pretty good. Let me know what you think. :cheesygri

$25 plan - 3year contract
200 daytime minutes
1000 E+W starting 7pm
Unlimited Incomings
Call Display
-Early evenings from 5p-7p (Free, $7 credit for 36 months)
-Unlimited Text Msging (Free, $10 credit for 36 months)
-Voicemail (Free, $7 credit for 36 months)
-Good will credit of $10 (for 36 months)

So, this is a $49 dollar plan, but $34 dollars in credits. So my final is:
$15+SAF+911+TAX=$25.37 a month

I also cashed in $57 Fido dollars for the Nokia 6300.

The only thing I didn't like was the fact that I didn't get any data. My friend got a similar plan but with 12MB of data. (but no early evenings or sms-txt)

Also, I didn't want to sign a 3 year contact. But I have seen some ppl on here and on HoFo selling their contracts. So I figure if I do end up moving to another country, then I should be able to sell it.

So tell me, What do you guys think? Is this sell-able in case of emergency and I have to move. (Or something else better comes out on another provider, like 4G w/Teleportation.)

You sure the CSR isn't BSing you? Your credit rack up to $34 a month when your plan is only $25. Your max credit that you can get is the same value of your plan, which in this case is $25. Your CSR might have put the credits on, but their computer system won't allow it to go through when the bill comes.

[prettyha8]

You sure the CSR isn't BSing you? Your credit rack up to $34 a month when your plan is only $25. Your max credit that you can get is the same value of your plan, which in this case is $25. Your CSR might have put the credits on, but their computer system won't allow it to go through when the bill comes.

I hope it goes through. I asked them over and over if I can somehow obtain a hardcopy of what they stated. I will let you know how this all works out once I get my first bill on this new plan. The plan has a great price, but it has nothing fun. I was hoping to get Data out of it. They said I can always add unlimited Wap proxy browsing for $7 extra. I told them that if they were to give me 12MB of EDGE data, I would most likely go over, and be fine with paying the additional. But that was a no-go.

[Mendesb]

What deal can I expect as a new customer?

I'm moving to mtl in 1 month and am looking at having a contract with either Telus or Rogers. I have never been with either Telus or Rogers before, but know that it's better to call the rententions department to get a good deal.

Here is what I absolutely need:

Unlimited incoming
at least 50 min outgoing
at least 50 min LD (Canada)
Voice mail and caller id
a decent phone that can be hacked.

What I would like but not absolutely needed:
Unlimited calling to 1 phone number
some kind of data plan, but not one that can easily cost me money if im not careful (ex: something like 5mb data if you got over it's an arm and a leg per aditional mb)
MSN mobile

I can sign a 1 year contract no problem, but 2 years better be an incredible deal with an incredible phone. So how much can I expect to pay here?
lol. why are you posting in the FIDO forum if u want ROGERS or TELUS?
also, dont expect a good deal if ur not signing on 3yr term unless ur taking over someone else's line, which u wont get a good deal on a phone.. just their old phone if they are giving it.
and just a tip, u may not need unlim calling to 1 number (non-existant, its just My5/10) find out what provider ur gf is on (im assuming ur gf may not be) and lets say shes on rogers... get R2R lol.
In addition Why do you want to "hack" your phone for? itll just mess u up.. no unlim WAP browser. email me if u need more info abt any of tht
You sure the CSR isn't BSing you? Your credit rack up to $34 a month when your plan is only $25. Your max credit that you can get is the same value of your plan, which in this case is $25. Your CSR might have put the credits on, but their computer system won't allow it to go through when the bill comes.

with me personally, my FIDO plan, the way I got 29$ worth of credits on a 25$ plan (a lot of hassle first). And then Gave me 25$ worth of credits and did 4$x 12months and gave me a 1time credit of 48$. (had voicemail free for 12months)

[vinnytran]

yah you cannot have more credit then what your plan is worth..
ie.

your plan costs $20, you cannot have a credit of over $20. It will simply not allow the computer to process that. What my CSR rep did was that he gave me a one time credit... X x 36Months = $ xx.xx.

[grk_souvlaki]

Just got $10 off my City Fido plan for 12months no contract!

City Fido $45 (unlimited anytime)
Value Pack $16 (eVM,CiD,WC,2500 texts,IM)
SAF $0
Discount -$10

Total $51 + tax

Thanks RFD!

[guardianflash]

is the $17.50 EPP plan still available?

[Mendesb]

is the $17.50 EPP plan still available?

the EPP 17.5 plan isnt the best plan out there... there are many many better plans out there. email me if u have further questions.

[guardianflash]

Mendesb or anyone, is there a way I can get a plan for $17.50 that includes:


200 or 250 mins
CID
fido to fido

CID is essential to me. My mother's on the Telus EPP plan and she gets CID. Seems like Fido's EPP doesn't offer CID.

Mendesb would you be able to hook me up to a plan or create me a plan.

[derjam87]

Here it goes the BEST OF THE BEST

450 daytime
100 Long Distance
caller display / voice mail
free incoming / nights / weekends
100 text messages
3 months unlimited calling

SAMSUNG JACK free

3 year contract

35$ + SAF + tax

[jan27299]

Here it goes the BEST OF THE BEST

450 daytime
100 Long Distance
caller display / voice mail
free incoming / nights / weekends
100 text messages
3 months unlimited calling

SAMSUNG JACK free

3 year contract

35$ + SAF + tax


IMO the SAF and tax killed the deal for you.
I almost have the exact same thing except no LD and 350min daytime on a 2yr contract and i only pay $26+tax.

[banany]

I hope it goes through. I asked them over and over if I can somehow obtain a hardcopy of what they stated. I will let you know how this all works out once I get my first bill on this new plan. The plan has a great price, but it has nothing fun. I was hoping to get Data out of it. They said I can always add unlimited Wap proxy browsing for $7 extra. I told them that if they were to give me 12MB of EDGE data, I would most likely go over, and be fine with paying the additional. But that was a no-go.

If your bill doesn't reflect what they told you, when you call to inquire they will probably offer you a one time credit to make up the difference. For example, since your credits exceed the plan price by $9, they should offer you $9/month times the number of months your contract is plus taxes.

If they offer you anything less, which is what they did to me, tell them:
Misrepresentation is when one party, or its agent, makes a statement of fact that induces a second party to enter into a contract.
The fido agent (CSR) made a statement of fact ($25/month) to me (the second party) that induced me to enter into a contract.
If fido does not uphold the statement of fact it is in breach of contract.

If you tell them this, the CSR will say they will be right back and then offer the full credit you deserve.

[guardianflash]

I talked to some guy at Futureshop and he said the Fido EPP $17.50 plan ended on April the 1st. That's just too bad.

[Mendesb]

Mendesb or anyone, is there a way I can get a plan for $17.50 that includes:


200 or 250 mins
CID
fido to fido

CID is essential to me. My mother's on the Telus EPP plan and she gets CID. Seems like Fido's EPP doesn't offer CID.

Mendesb would you be able to hook me up to a plan or create me a plan.
Hey, if you want that, id haf to say call retentions directly (the number is on 1st page) and say that. Dont give your name until you get a plan ur satisfied with :) im not sure if you emailed me, as about 5 RFD'ers emailed me. If you did email me, email me back with your RFD nick and we can talk about that plan in specific :D

Here it goes the BEST OF THE BEST

450 daytime
100 Long Distance
caller display / voice mail
free incoming / nights / weekends
100 text messages
3 months unlimited calling

SAMSUNG JACK free

3 year contract

35$ + SAF + tax

hey... sorry to kill ur plan nd all..
3monlths unlim calling is standard on HUP's and new activations
unlim incoming= 10$
100texts i beleive they just tossed in, same with the 100LD
nights weekends... what time?
CID/VM = 9$ i beleive
450daytime......... few months ago they had 350min +bonus 350min
(sorry im a little rusty, havent done much wireless consulting in the past 2months)
off top off my head, id suggest call up FIDO and say: Can you please get the exact same rep to call me back? (im assuming u think the rep was nice.. unless u want to try with another rep). Then tell that rep, "is there any way I can get F2F free? I dont mind lowering my minutes, but I would like F2F free or something." That should give you more money for your buck.

Im a firm beleiver of most ppl are on Rogers/Fido. If you have that free, then u dont need many daytime min :D

[krypton]

called in today

150
+50 anytime
unlimited incoming
unlimited evening / weekend
+ call display
+ 10$ credit

with everything about 27.50$. i was asking for VM and few txt ( which i dont really need), she said she can only do it if i renew my agreement, and I have 9 month left, didnt have to sign new one

[dc4]

This is what i got my wife today, same as mine but with 200 more daytime minutes and no 12mb data package:

2 year agreement
$38.45+tax= $40.37
400 daytime minutes
unlimited evenings/weekends
1000 fido to fido minutes
enhanced voice messaging
call display
name display
whocalled
2500 txt msgs
2500 instant msgs
no system access fee
no 911 fee
Razr2 $49

[ranarajan]

line 1: <active for about 2 years

200 anytime
1000 even and wknd from 7
incoming free
CID
50 text
----------23.11 (after tax and other b.s)< i believe 13+SAF+taxes

line 2: was active for about 6 months

200 anytime
200 anytime
1000 even and wknd from 7
incoming free
network calling
CID
--------------------36.67 (should be 25+SAf+tax)

how was it?
oh yeh , no contract extension.

[prettyha8]

If your bill doesn't reflect what they told you, when you call to inquire they will probably offer you a one time credit to make up the difference. For example, since your credits exceed the plan price by $9, they should offer you $9/month times the number of months your contract is plus taxes.

If they offer you anything less, which is what they did to me, tell them:
Misrepresentation is when one party, or its agent, makes a statement of fact that induces a second party to enter into a contract.
The fido agent (CSR) made a statement of fact ($25/month) to me (the second party) that induced me to enter into a contract.
If fido does not uphold the statement of fact it is in breach of contract.

If you tell them this, the CSR will say they will be right back and then offer the full credit you deserve.

THANK YOU so much for this information. I would have said the same thing, except the 7yr old whining girl version of it.

My "15 days" to cancel my contract ends before I get my first bill, (or even before my contract begins), as they are waiting to put me on the contract for my next billing cycle.

My friend's on Telus, and his CSR rep retro actively placed him on his new plan, so he could get started right away, thus seeing the changes on his bill and online.

[professionaldude]

That's pretty good deal.
called in today

150
+50 anytime
unlimited incoming
unlimited evening / weekend
+ call display
+ 10$ credit

with everything about 27.50$. i was asking for VM and few txt ( which i dont really need), she said she can only do it if i renew my agreement, and I have 9 month left, didnt have to sign new one

[S.Chan]

I thought I'd mention it here, there's a Fido Instant Win Contest going on right now, but you must be a current eNewsletter subscriber as of March 25, 2008 and an existing Fido subscriber as of April 4th, 2008. Contest started April 4th and will end April 17th. Both postpaid and prepaid customer are eligible.

http://img233.imageshack.us/img233/5236/fidocontestbq5.png (http://kmkapp01.konversation.com/Fido/eNewsletter/Default.aspx?langue=en)

Link:
http://kmkapp01.konversation.com/Fido/eNewsletter/Default.aspx?langue=en

Prizes:
- one (1) of seven (7) Motorola PEBL handsets, each valued at $100;
- one (1) $250 Sunglass Hut gift card;
- one (1) of six (6) $50 HMV gift cards;
- one (1) of thirty-six (36) $15 Fido gift cards.

Contest Rules:
http://kmkapp01.konversation.com/Fido/eNewsletter/rules.aspx



EDIT: And for people wondering, Komunik (http://www.konversation.com/en/index.asp) is the company Fido uses for E-mail Marketing.

[et3rn1ty]

I thought I'd mention it here, there's a Fido Instant Win Contest going on right now, but you must be a current eNewsletter subscriber as of March 25, 2008 and an existing Fido subscriber as of April 4th, 2008. Contest started April 4th and will end April 17th. Both postpaid and prepaid customer are eligible.

http://img233.imageshack.us/img233/5236/fidocontestbq5.png (http://kmkapp01.konversation.com/Fido/eNewsletter/Default.aspx?langue=en)

Link:
http://kmkapp01.konversation.com/Fido/eNewsletter/Default.aspx?langue=en

Prizes:
- one (1) of seven (7) Motorola PEBL handsets, each valued at $100;
- one (1) $250 Sunglass Hut gift card;
- one (1) of six (6) $50 HMV gift cards;
- one (1) of thirty-six (36) $15 Fido gift cards.

Contest Rules:
http://kmkapp01.konversation.com/Fido/eNewsletter/rules.aspx



EDIT: And for people wondering, Komunik (http://www.konversation.com/en/index.asp) is the company Fido uses for E-mail Marketing.
So this is not a scam?
I got the same emial yesterday but scared if it was a scam