Sympatico's Emily on youtube (Parody?)

[mingyang]

watch it, you'll get a smile a least!

www.youtube.com/watch?v=VcP3V9bgUoI

but still Sympatico>Rogers for me

[input]

Who's this Emily in the video?

[conundrumfp]

Beginning in January 2003, callers to 310-BELL in Ontario were greeted with a very pleasant surprise: the voice of Emily, the most advanced voice-activated call routing technology in Canada. Emily is friendly, knowledgeable, helpful – and she's a computer. She answers each call with an engaging, thoroughly human voice, providing prompt assistance to customers needing changes in phone services or information on any of Bell's products. Emily also efficiently directs callers who have questions about billing, repair, technical support or customer service. Part of Bell's broader plan to simplify customer access, Emily significantly reduces the number of steps and time required to accomplish what callers want, proving that technology can be used to make life easier, not more complicated. The plan is to gradually introduce Emily throughout Bell's entire service area; she will be helping French-speaking customers by mid-year 2003. http://www.bce.ca/en/investors/reports/annual/bce/2002annual/bce_ar02_06_e.html

So sort of like "Melanie" on Rogers.

[AzN_RiverdaleCI]

i left comment on the page of the video somewhere

[mingyang]

Who's this Emily in the video?

.......
the spy of your computer