Are there any reputable Honda service centres in the GTA?

[Neovingian]

Hey y'all I am currently looking for a decent repuatble Honda dealership service centre in the GTA. I have dealt with Service depts in Oak, Bramp & Miss...with the 3 dealer service centres in Miss being the worst. I have had nothing but problems with the Sauga' dealerships. I find that their service varys from each location. I have a fairly new vehice, yet I have some issues I need to get resolved before my warranty runs out.

Problems I have had in the past:
- having to bring my car in multipe times for the same problem
- inconsistent information from advisors
- horrible customer service
- messed up repair orders
- blatantly lied to from service people at Ready (oh yeah I should mention that they really suck & DON'T buy from them.)


update
I presently have a case w/ head office & wil post my feedback, once compleetd.

If anyone can refer me to a autoshop or service centre in the GTA that would be much appreciated.

[bunga]

don't know what your issues are but what Ideal told you was right, that they will not repair electrical components such as a radio. The radio is sent back to Honda who then sends it back to the original manufacturer (Alpine, Panasonic, etc.), in return a refurb radio is ordered by the dealer. If you're already outside of warranty and have a radio issue, the radio can be sent in for repair, takes a few weeks and costs about $300+

good luck in your search

Hey y'all I am currently looking for a decent repuatble Honda dealership service centre in the GTA. I have dealt with Service depts in Oak, Bramp & Miss...with the 3 dealer service centres in Miss being the worst. I have had nothing but problems with them the Sauga' dealerships. I find that their service varys from each location. I have a fairly new vehice, yet I have some issues I need to get resolved before my warranty runs out.

Problems I have had in the past:
- having to bring my car in multipe times for the same problem
- inconsistent information
- poor customer service
- messed up repair orders
- blatantly lied to from service people at Ready (oh yeah I should mention that they suck over there.)
-most recently when i had a problem with my CD player I was told by Ideal that they don't do repairs on electrical companets they just order a new part & replace it.

Before you ask me if I have voiced my feedback & displeasure to Honda management, customer relations & head office, the answer is yes I have not each time but I have in the past.

If anyone can refer me to a autoshop or servic ecentre that would be much appreciated.

Has anyone else dealt with Honda customer relations or head office? What was your experience like?

[madrukus]

i take my accord to castle honda on rexdale near hwy 27. really nice guys over there...never had a problem with them.

[mau108]

Sisley for honda is really good.

But what exactly is your problem? if its an easy fix, might aswell do it your self, save downtime, time to driven to dealership, gas etc... if its a 2 dollar fix ;)

Usually honda just takes the old deck out, replaces with new one. I never heard of them sending the unit out to be refurbed.

They probably have a few refurbs in stock so they just swap it.

[Neovingian]

Sisley for honda is really good.
But what exactly is your problem? if its an easy fix, might aswell do it your self, save downtime, time to driven to dealership, gas etc... if its a 2 dollar fix ;) Usually honda just takes the old deck out, replaces with new one. I never heard of them sending the unit out to be refurbed.

They probably have a few refurbs in stock so they just swap it....I'm just having warranty issues with some noises coming from my door. I've primarily dealt with 2 Honda dealerships in Sauga sine its closer to my work. There is an issue that the should have fixed when a few months back & now thier giving me the run around since my warranty is almost up.

I've heard from other members & other forums that these 2 have been known to have pretty crappy service.

[mau108]

...I'm just having warranty issues with some noises coming from my door. I've primarily dealt with 2 Honda dealerships in Sauga sine its closer to my work. There is an issue that the should have fixed when a few months back & now thier giving me the run around since my warranty is almost up.

I've heard from other members & other forums that these 2 have been known to have pretty crappy service.



make an appointment with sisley and drive it down here.

[HighFlyer]

This is my biggest gripe with owning a Honda... the after sales service sucks. I've been to all of the dealers in sauga along with a couple in Toronto, and have yet to find a good one. After the second year, I haven't bothered taking it back to the dealer for any service/maintenance. Fortunately I haven't had to claim any warranty work, so my independent mechanic has been able to handle everything for a fair price.

[myapple]

I had good service at Roadsport Honda in scarborough. The service advisor didn't treat me like an idiot and actually discouraged me from purchasing unnecessary services!

[SodiumSulfate]

Sisley for honda is really good.

But what exactly is your problem? if its an easy fix, might aswell do it your self, save downtime, time to driven to dealership, gas etc... if its a 2 dollar fix ;)

Usually honda just takes the old deck out, replaces with new one. I never heard of them sending the unit out to be refurbed.

They probably have a few refurbs in stock so they just swap it.

I remember years ago (5+) I used to drive down Yonge Street to Finch Station. Everday for about 4 months, I'd see some guy picketing outside Sisley Honda warning people not to buy from there. I guess after the 4th month, either Sisley gave in or the guy caved.

[Whitedart]

...I'm just having warranty issues with some noises coming from my door.


What type of noises coming from the door? Is it just one door?

[Webhead]

Hey y'all I am currently looking for a decent repuatble Honda dealership service centre in the GTA. I have dealt with Service depts in Oak, Bramp & Miss...with the 3 dealer service centres in Miss being the worst. I have had nothing but problems with them the Sauga' dealerships. I find that their service varys from each location. I have a fairly new vehice, yet I have some issues I need to get resolved before my warranty runs out.

Problems I have had in the past:
- having to bring my car in multipe times for the same problem
- inconsistent information
- poor customer service
- messed up repair orders
- blatantly lied to from service people at Ready (oh yeah I should mention that they suck over there.)
-most recently when i had a problem with my CD player I was told by Ideal that they don't do repairs on electrical companets they just order a new part & replace it.

Before you ask me if I have voiced my feedback & displeasure to Honda management, customer relations & head office, the answer is yes I have not each time but I have in the past.

If anyone can refer me to a autoshop or servic ecentre that would be much appreciated.

Has anyone else dealt with Honda customer relations or head office? What was your experience like?


Everyone's own experience varies from 1 dealership to another.
Sorry to hear that you've had crappy service from Ideal.
I've been going to Ideal Honda for over 12 years now and they're always very good with my 2 Honda's. Of course you have to build good relations with the personnel - get to know the Service Manager, Advisors, etc.
Also, I refer people to them for new car sales. And it also helps to know the General Manager of the dealership.
Sure this might sound too good to be true, but remember I had to develop the relations from scratch and they also have to get to know the customer - me.

If you want to give Ideal another try talk to Brian Mitchell (service Advisor).

And NO I don't work for Ideal honda, just a satisfied client over the years.

Good luck.

[Neovingian]

Everyone's own experience varies from 1 dealership to another. Sorry to hear that you've had crappy service from Ideal.
I've been going to Ideal Honda for over 12 years now and they're always very good with my 2 Honda's. Of course you have to build good relations with the personnel - get to know the Service Manager, Advisors, etc.
Also, I refer people to them for new car sales. And it also helps to know the General Manager of the dealership. Sure this might sound too good to be true, but remember I had to develop the relations from scratch and they also have to get to know the customer - me.

If you want to give Ideal another try talk to Brian Mitchell (service Advisor).

And NO I don't work for Ideal honda, just a satisfied client over the years.

Good luck....I've actually heard great things about Ideal as well, which is why I considered going to them. I know the problems I had aren't entirely reflective of the dealership just a few of the many bad apples I dealt with. I'll consdier giving Brain a call next time.

However, once I get this matter straightened out, I or anyone connected to me will ever drive another Honda....In my eyes, they are dead to me. They've just made way too many errors in my case & I gave them multiple chances to resolve this. They just don't make thier cars like they used to & continue to have incompetent people representing them on the front lines.

[sunnybono]

Hey y'all I am currently looking for a decent repuatble Honda dealership service centre in the GTA. I have dealt with Service depts in Oak, Bramp & Miss...with the 3 dealer service centres in Miss being the worst. I have had nothing but problems with the Sauga' dealerships. I find that their service varys from each location. I have a fairly new vehice, yet I have some issues I need to get resolved before my warranty runs out.

Problems I have had in the past:
- having to bring my car in multipe times for the same problem
- inconsistent information from advisors
- horrible customer service
- messed up repair orders
- blatantly lied to from service people at Ready (oh yeah I should mention that they really suck & DON'T buy from them.)


update
I presently have a case w/ head office & wil post my feedback, once compleetd.

If anyone can refer me to a autoshop or service centre in the GTA that would be much appreciated.


try Dalts Honda on Eglington Ave. W. Once you get there ask the service advisor to have Carmelo (Shop foreman) look at the car.
I haven't been there in ages, but this guys knows his stuff!!!!!

sk :)

P>S> what's wrong with the car anyways????????????

[rfdrfd]

I remember years ago (5+) I used to drive down Yonge Street to Finch Station. Everday for about 4 months, I'd see some guy picketing outside Sisley Honda warning people not to buy from there. I guess after the 4th month, either Sisley gave in or the guy caved.


ME too !! I saw that guy

[hightech]

Hey y'all I am currently looking for a decent repuatble Honda dealership service centre in the GTA. I have dealt with Service depts in Oak, Bramp & Miss...with the 3 dealer service centres in Miss being the worst. I have had nothing but problems with the Sauga' dealerships. I find that their service varys from each location. I have a fairly new vehice, yet I have some issues I need to get resolved before my warranty runs out.

Problems I have had in the past:
- having to bring my car in multipe times for the same problem
- inconsistent information from advisors
- horrible customer service
- messed up repair orders
- blatantly lied to from service people at Ready (oh yeah I should mention that they really suck & DON'T buy from them.)


update
I presently have a case w/ head office & wil post my feedback, once compleetd.

If anyone can refer me to a autoshop or service centre in the GTA that would be much appreciated.



I take my car to T-LEX Auto Service in Markham. Fixes Japenses Cars. Have a look at this thread: http://www.redflagdeals.com/forums/showthread.php?t=215512

[usando]

Whatever you do don't go to these guys. I went there for major tune just to satisfy my warranty. They told me I needed new brakes. Mine had only 10% left. My car was only 3 years old with 60K!!!

So I took my car to Midas to check the brakes. Turns out I had 80% left.

Totally tried to rip me off!! Outright lie!!! No way you can make that mistake by accident.

[Neovingian]

try Dalts Honda on Eglington Ave. W. Once you get there ask the service advisor to have Carmelo (Shop foreman) look at the car.
I haven't been there in ages, but this guys knows his stuff!!!!!
sk :)
P>S> what's wrong with the car anyways????????????Thanks for asking...there's nothing mechanically wrong with the car...there is just a series of ongoing issues I have had with failing or faulty components. Leading me to belived I was sold a brand new lemon. AFAIK, these problems problems are highly uncommon for a new Accord.

Some of the failing components in the past 2 years have indluded:
-jamming of power door locks
-actuator
-cd/stero
-gaps in interior carpeting
-cd storage compartment
-passenger door rattling
-pre-mature wearing down of brake pads
-etc

[SodiumSulfate]

Thanks for asking...there's nothing mechanically wrong with the car...there is just a series of ongoing issues I have had with failing or faulty components. Leading me to belived I was sold a brand new lemon. AFAIK, these problems problems are highly uncommon for a new Accord.

Some of the failing components in the past 2 years have indluded:
-jamming of power door locks
-actuator
-cd/stero
-gaps in interior carpeting
-cd storage compartment
-passenger door rattling
-pre-mature wearing down of brake pads
-etc

In 2003, my uncle bought a new accord and he was telling me that he's been having the same issues you're having! What year is your car? His drivers side door's rubber weather striping was coming off, and there was rust around the windows frames as well.

Honda replaced all 4 doors on his Accord though. I guess Honda is pulling a GM.

[bunga]

I can gaurantee you that a set of oem pads will not have 80% left after 60k, it's simply impossible

now brake shoes are a different story

Whatever you do don't go to these guys. I went there for major tune just to satisfy my warranty. They told me I needed new brakes. Mine had only 10% left. My car was only 3 years old with 60K!!!

So I took my car to Midas to check the brakes. Turns out I had 80% left.

Totally tried to rip me off!! Outright lie!!! No way you can make that mistake by accident.

[bunga]

some of those are common, some aren't

the storage compartment can fail on early models, same for the stereo backlight (I assume that's the problem that you had). There was also an issue of the brake calipers being misaligned causing uneven brake pad wear, Honda would replace calipers, pads, rotors in that case.

Thanks for asking...there's nothing mechanically wrong with the car...there is just a series of ongoing issues I have had with failing or faulty components. Leading me to belived I was sold a brand new lemon. AFAIK, these problems problems are highly uncommon for a new Accord.

Some of the failing components in the past 2 years have indluded:
-jamming of power door locks
-actuator
-cd/stero
-gaps in interior carpeting
-cd storage compartment
-passenger door rattling
-pre-mature wearing down of brake pads
-etc