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View Full Version : Staples:return an item that you submitted an easy rebate for - rebate denied


jory29
Jun 6th, 2006, 11:19 AM
Well, good for Staples. :razz: I was never sure how they worked their return policy on an item that you return that you have already submitted for the easy rebate [thus leaving the UPC code intact, etc.], but the other day, I had to return an item for which I had already submitted the easy rebate. [I mentioned it to an employee, and she said they would know not to send the rebate.] I figured that if the easy rebate actually arrived at my home, I would just write VOID across the cheque, and bring it in to my local store [to let them know I wasn't entitled to it.] I'm impressed that Staples Rebate centre is on the ball on this one. Here's the email I received from them:

Unfortunately, we were unable to honor your request for the following reason: We cannot honour submissions for returned items.

You will receive an additional notification by mail.

malaca
Jun 15th, 2006, 02:12 PM
How can you return an item which has its CUP symbol cut out?

Montague
Jun 15th, 2006, 02:23 PM
How can you return an item which has its CUP symbol cut out?
"easy rebates" do not require the UPC cut out.

Part of the reason why MIRs take so long is because of this - to prevent people from applying for a rebate cheque and then returning item.

d_jedi
Jun 15th, 2006, 06:10 PM
OTOH, if, for some reason your rebate is denied (illegitimately, from the terms of the rebate..) does Staples allow you to return the item, even if it's after their standard 30 days? If so, then I'd applaud them.

Because that's the biggest problem - most of the best deals with MIR really are not deals at all (in fact, you probably can find it cheaper) if you don't get the rebate.. it's kinda risky to go in on MIR deals, especially when the MIR is large, relative to the price of the item..